faqs about chapter 5 and the database (through time?) kim parker wyoming deq

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FAQs About Chapter 5 and the Database (through time?) Kim Parker Wyoming DEQ

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Page 1: FAQs About Chapter 5 and the Database (through time?) Kim Parker Wyoming DEQ

FAQs About Chapter 5 and the

Database(through time?)Kim Parker

Wyoming DEQ

Page 2: FAQs About Chapter 5 and the Database (through time?) Kim Parker Wyoming DEQ

The Database Ain’t Nothin’ New!

• ALL Operators and Facility Signers must use the database.

• This presentation will teach you how to log into and use the database.

• AND answer the questions that you may have about Chapter 5.

Page 3: FAQs About Chapter 5 and the Database (through time?) Kim Parker Wyoming DEQ

It’s Your Profession!• New database puts control over

your data into your hands.• With that comes responsibility!• A professional is expected to

maintain their own records.

•No one else can do it for you!

Page 4: FAQs About Chapter 5 and the Database (through time?) Kim Parker Wyoming DEQ

Instructions Posted on Website!

• Step by step instructions for doing everything that I will present here (and more) are available on our home page.– Login Instructions– Operator Instructions– Facility Administrator Instructions– Training Provider Instructions available

upon request

Page 5: FAQs About Chapter 5 and the Database (through time?) Kim Parker Wyoming DEQ

DEQ is Paperless!

• DEQ only sends notifications by email.

• That means that you need to keep your email address current!

• DEQ no longer keeps paper training records.

• That means that you need to keep a training file!

Page 6: FAQs About Chapter 5 and the Database (through time?) Kim Parker Wyoming DEQ

Operator ID Number

• Your permanent Operator ID number is a 5-digit number.

• Easy to find on the top line of your webpage, right next to your name.

• You MUST use this number to register for trainings and exams.

Page 7: FAQs About Chapter 5 and the Database (through time?) Kim Parker Wyoming DEQ

An Email Address is Necessary

• You need an email address.• You may use a personal or work

email address, but it needs to be your OWN (don’t share).

• Just remember to update it when it changes! DEQ only sends training announcements, license, and compliance information by email.

Page 8: FAQs About Chapter 5 and the Database (through time?) Kim Parker Wyoming DEQ

Before You Begin…• Both the OpCert database and the

Egov database need Internet Explorer!

• Neither database will work correctly with other browsers like Firefox, Safari, or Google Chrome!

• Save yourself a headache and check this first!

Page 9: FAQs About Chapter 5 and the Database (through time?) Kim Parker Wyoming DEQ

An Egov Account is Necessary

• You need an Egov account to establish your Login ID and password.

• After that, you may need to access your Egov account if you:–want to change your password, or–need help remembering your Login ID

or password

Page 10: FAQs About Chapter 5 and the Database (through time?) Kim Parker Wyoming DEQ

I Don’t Know Your Password!!

• Click on ‘Forgot Password’ to get to your ‘Secret Question’ and your Mother’s maiden name. This will let you into your Egov account to reset your password.

• If you can’t get in, call the Egov Help Desk at 307-777-7400.

Page 11: FAQs About Chapter 5 and the Database (through time?) Kim Parker Wyoming DEQ

If You Already Have an Egov Account

• State employees, or those that have applied for a State job or used any State services already have one.

• Go to https://egov.state.wy.us/• Log in to make sure you remember

your Login ID and password!• If you can’t get in, call the Helpline:

307-777-7400

Page 12: FAQs About Chapter 5 and the Database (through time?) Kim Parker Wyoming DEQ

Getting an Egov Account

• Select New Profile or Log in.

Page 13: FAQs About Chapter 5 and the Database (through time?) Kim Parker Wyoming DEQ

If You Already Have an Egov Account

• Do NOT, for any reason, create a second Egov account!

• If you can’t get in, call the Egov Helpline: 307-777-7400

Page 14: FAQs About Chapter 5 and the Database (through time?) Kim Parker Wyoming DEQ

Requesting Access to the Op Cert Database

• After you have set up your egov account (user name and password),

• Go to the Op Cert web page http://deq.state.wy.us/opcert.asp

• Click on the Login page link in the left hand sidebar.

• Enter your Egov Login ID and password.

Page 15: FAQs About Chapter 5 and the Database (through time?) Kim Parker Wyoming DEQ

Operator Certification Login

• Enter your Login ID and password.

Page 16: FAQs About Chapter 5 and the Database (through time?) Kim Parker Wyoming DEQ

Requesting Access to the Op Cert Database

• Read the information on the ‘Access Request’ page and click ‘Start’.

• Fill out any profile information that is missing.

• Select your role(s).• Review your information and push

‘Submit’.

Page 17: FAQs About Chapter 5 and the Database (through time?) Kim Parker Wyoming DEQ

Selecting Your Role(s)

• Select your role(s).• Most (or all?) of you will select

‘Operator’.• Some of you are Facility Signers.

If so, select ‘Facility Admin’.• Some of you are Facility Owners or

their representatives. If so, select ‘Owner’.

Page 18: FAQs About Chapter 5 and the Database (through time?) Kim Parker Wyoming DEQ

Verifying Your Email

• Go to the email inbox for the email address that you listed.

• Within a few minutes, you’ll get an email from [email protected]

• If you don’t get the email, check your spam filter.

Page 19: FAQs About Chapter 5 and the Database (through time?) Kim Parker Wyoming DEQ

Verifying Your Email

• Once you get the email from [email protected] , click on ‘Continue’.

• Log into the operator certification page again.

• You want to see the message: “Your email address has been verified. You will receive another email when the process is complete.”

Page 20: FAQs About Chapter 5 and the Database (through time?) Kim Parker Wyoming DEQ

Approving Your Request

• You will receive another email from [email protected] when your request for access to the database has been approved.

• I usually approve these requests within one business day.

• Access the database using your Egov Login ID and password from then on!

Page 21: FAQs About Chapter 5 and the Database (through time?) Kim Parker Wyoming DEQ

Inactive (Locked) Account?• Database allows you only 2 tries to

get your password right, then it LOCKS your account.

• If you don’t remember your Login ID or password, go to the egov site to jog your memory.

• If you get a message saying your account is inactive when you try to log in, call or email me to reset it.

Page 22: FAQs About Chapter 5 and the Database (through time?) Kim Parker Wyoming DEQ

If You Have an Inactive Account

• Do NOT, for any reason, create a second Egov account!

• If you can’t get in, call the Egov Helpline: 307-777-7400

Page 23: FAQs About Chapter 5 and the Database (through time?) Kim Parker Wyoming DEQ

Brand New Operator?• Get an Egov account and request

access to the Operator Certification database.

• Once your request is approved, the Facility Signer can designate you.

• HSE, college transcripts, and supplemental experience records still need to be sent to DEQ.

Page 24: FAQs About Chapter 5 and the Database (through time?) Kim Parker Wyoming DEQ

Change Your Contact Info

• This is your responsibility.• Log in and click on ‘Profile’ in the

blue header bar.• You can change anything that is in

dark type.• If you need to change anything

else, send me an email.

Page 25: FAQs About Chapter 5 and the Database (through time?) Kim Parker Wyoming DEQ

Name/DOB Changes

If you need to change your name or your Date of Birth (DOB), please send a request in writing (email).

Page 26: FAQs About Chapter 5 and the Database (through time?) Kim Parker Wyoming DEQ

Operator Profile

Page 27: FAQs About Chapter 5 and the Database (through time?) Kim Parker Wyoming DEQ

Printing Certificates• Log in to your webpage and print

your own certificates!• Your certificates will say that the

validity of the certificate must be verified by going to the website.

• The public can verify your certification online.

Page 28: FAQs About Chapter 5 and the Database (through time?) Kim Parker Wyoming DEQ

Printing Your Certificate

• Click on ‘Print’ next to license number.

Page 29: FAQs About Chapter 5 and the Database (through time?) Kim Parker Wyoming DEQ

The New Certificates

Page 30: FAQs About Chapter 5 and the Database (through time?) Kim Parker Wyoming DEQ

What Level is My Facility?

• Facility Admin: On the Facility Detail page, right above the list of operators for your facility.

• Operators: On your Operator Detail page, experience records.

• John Q Public: Check Facility Records, Facility Detail page.

Page 31: FAQs About Chapter 5 and the Database (through time?) Kim Parker Wyoming DEQ

Why Is This Important?

• Facility Admin: Resp. charge and substitute resp. charge operators need this level/area of license.

• Operators: You will know which licenses you need, verify experience

• John Q Public: EPA, sanitary surveyors, engineers, town councils, nosy neighbors, emergency response, etc.

Page 32: FAQs About Chapter 5 and the Database (through time?) Kim Parker Wyoming DEQ

Operator Designation For Operators:

• You will be able to alert DEQ that you are no longer at a system, but not take yourself off of a system.

• Adding and removing operators from a system is that facility’s responsibility, but also yours.

• If they don’t do it ASAP (within 10 days!), notify me.

Page 33: FAQs About Chapter 5 and the Database (through time?) Kim Parker Wyoming DEQ

Tell Us You Aren’t There

Page 34: FAQs About Chapter 5 and the Database (through time?) Kim Parker Wyoming DEQ

No Longer There?

Page 35: FAQs About Chapter 5 and the Database (through time?) Kim Parker Wyoming DEQ

Operator Designation For Facilities:

• The Facility Admin or “Signer” for the facility has the responsibility to keep the records current.

• Changes in operator designations must now be made within 10 days.

• Make this part of your hiring/firing paperwork.

Page 36: FAQs About Chapter 5 and the Database (through time?) Kim Parker Wyoming DEQ

Operator Designation For Facilities:

• The operator must already be in the database.

• Assist new operators with getting an Egov account and requesting access to the Operator Certification database.

Page 37: FAQs About Chapter 5 and the Database (through time?) Kim Parker Wyoming DEQ

Operator Designation

• Responsible charge (chief) operators must hold the same level of license as the facility.

• Substitute resp. charge ( not the same as a backup) operators must ALSO hold the same level of license as the facility.

Page 38: FAQs About Chapter 5 and the Database (through time?) Kim Parker Wyoming DEQ

Operator Designation

• Substitute responsible charge operators are required when the chief operator is not AVAILABLE.

• That means you better have them BEFORE you need them!

Page 39: FAQs About Chapter 5 and the Database (through time?) Kim Parker Wyoming DEQ

Designation Dates Correct?!• DEQ is giving facilities and

operators until 7/31/14 to notify us that your experience records are not correct.

• After that, it will be very difficult to go back and change your experience records.

• Check them while you are here!• Spread the word!

Page 40: FAQs About Chapter 5 and the Database (through time?) Kim Parker Wyoming DEQ

Designation Dates Correct?!• Look it up online, either on your

web page, or on the public web page.

• Talk to your Facility Administrator and/or your boss if you see any errors.

• If there is an error, the Facility Administrator needs to send me an email with what it SHOULD be.

Page 41: FAQs About Chapter 5 and the Database (through time?) Kim Parker Wyoming DEQ

WY Licensing Requirements

• Licensing requirements have not changed since 1997. I expect you to know them.

• Listed clearly in Chapter 5 on the Rules and Policies page.

• Also listed in the WY Licensing Requirements document on the Become a WY Operator page.

Page 42: FAQs About Chapter 5 and the Database (through time?) Kim Parker Wyoming DEQ

WY Licensing Requirements

• Pass the exam with 70% or higher.• Obtain the correct amount of

experience in the correct area.• Obtain the correct amount of

training in the correct area.• High School Equivalency on file

with DEQ.

Page 43: FAQs About Chapter 5 and the Database (through time?) Kim Parker Wyoming DEQ

Which Level 1 Exam?• Level 1 Water Treatment covers both

water treatment and distribution facilities.

• Level 1 Distribution covers only distribution facilities.

• Level 1 Wastewater Treatment licenses cover both wastewater and collection facilities.

• Level 1 Collection covers only collection facilities.

Page 44: FAQs About Chapter 5 and the Database (through time?) Kim Parker Wyoming DEQ

Exam Study Materials

• ‘Exam Study Materials’ page on our website: http://deq.state.wy.us/opcert.asp

• Links to Ken Kerri manuals, AWWA, WEF, SDWA fact sheets from EPA, ABC

Page 45: FAQs About Chapter 5 and the Database (through time?) Kim Parker Wyoming DEQ

Training

• You may need to enter the training you take on your record.

• Keep your original completion certificates or proof that you attended the training in case you get audited!

Page 46: FAQs About Chapter 5 and the Database (through time?) Kim Parker Wyoming DEQ

When Do You Enter Training?

• Only when you attend a training where the provider cannot enter your training for you:–out of state training–online training–correspondence courses– in house trainings (if no one at your

facility has volunteered to be a training provider)

Page 47: FAQs About Chapter 5 and the Database (through time?) Kim Parker Wyoming DEQ

When Do You Not Enter Training?

• Do NOT enter training when you attend a training where the provider can enter your training for you:–conferences–Casper College/Bill Mixer courses– in house trainings if someone at your

facility has volunteered to be a training provider

Page 48: FAQs About Chapter 5 and the Database (through time?) Kim Parker Wyoming DEQ

When Do You Not Enter Training?

• DO NOT enter college transcript hours.

• Fax or scan/email college transcripts to 307-777-6779, [email protected]

Page 49: FAQs About Chapter 5 and the Database (through time?) Kim Parker Wyoming DEQ

When Do You Not Enter Training?

• DO NOT enter defensive driving courses.

• These will not be approved for training credit.

Page 50: FAQs About Chapter 5 and the Database (through time?) Kim Parker Wyoming DEQ

Entering A Training

Page 51: FAQs About Chapter 5 and the Database (through time?) Kim Parker Wyoming DEQ

License Renewals• Renewing your license is a 2

step process:1) Add training to your training record. ‘Put money in the bank.’

2) Apply these training hours towards a license renewal. ‘Pay the bill.’

• If you do not do this, your licenses will not renew.

Page 52: FAQs About Chapter 5 and the Database (through time?) Kim Parker Wyoming DEQ

Adding Training to a Renewal

• Click on certificate number.

Page 53: FAQs About Chapter 5 and the Database (through time?) Kim Parker Wyoming DEQ

Adding Training to a Renewal

• Click on ‘Add Training’.

Page 54: FAQs About Chapter 5 and the Database (through time?) Kim Parker Wyoming DEQ

Adding Training to a Renewal

• Click on ‘Select’.

Page 55: FAQs About Chapter 5 and the Database (through time?) Kim Parker Wyoming DEQ

Adding Training to a License

• Click on class, enter hours, submit

Page 56: FAQs About Chapter 5 and the Database (through time?) Kim Parker Wyoming DEQ

Hours Required for License Renewals

• All licenses need 24 hours to renew.

• 8 of these hours must be from core area trainings (see list on our website).

Page 57: FAQs About Chapter 5 and the Database (through time?) Kim Parker Wyoming DEQ

Core Area Trainings• Backflow prevention, hazard determination• Developing O&M manuals, documentation,

record keeping, reporting, sampling• Disinfection• Distribution & Collection System O&M• Instrumentation/SCADA/meters• Pumps• Regulatory updates (SDWA, CWA, DEQ)• Wastewater Treatment Plant O&M• Water Treatment Plant O&M

Page 58: FAQs About Chapter 5 and the Database (through time?) Kim Parker Wyoming DEQ

Vanishing Licenses!• Facilities may not go longer than 45

days without a certified responsible charge operator.

• Level 1 Water and Wastewater Systems licenses will change to Level 1 Water and Wastewater Treatment licenses as they renew.

Page 59: FAQs About Chapter 5 and the Database (through time?) Kim Parker Wyoming DEQ

License Renewals

• Licenses renew automatically, if you have applied enough hours to them, on December 31 of the year listed.

• As soon as your license renews, you will be notified by email and you may print your new certificate.

Page 60: FAQs About Chapter 5 and the Database (through time?) Kim Parker Wyoming DEQ

License Renewal Audits• A percentage of licenses renewing each

year will be audited.• You have 2 weeks to send in

documentation.• Classes used to renew your license(s)

and the 8 core hours will be checked.• Your license renewals will either be

approved or denied.

Page 61: FAQs About Chapter 5 and the Database (through time?) Kim Parker Wyoming DEQ

Expired Licenses Within 3 Months

• Either apply training already on your record towards your renewal or take new training to renew your license.

• March 31, 2014 is the 3 month deadline for next year.

Page 62: FAQs About Chapter 5 and the Database (through time?) Kim Parker Wyoming DEQ

Expired Licenses Within 3 Months

• This 3 month window is not a “grace period”.

• Your license is EXPIRED!• If you fail to renew your license by

December 31, you could cause your facility to be out of compliance.

Page 63: FAQs About Chapter 5 and the Database (through time?) Kim Parker Wyoming DEQ

Expired Licenses After 3 Months

• Make up any hours that you were short to renew your license, plus:–3 months to 1 year late, add 8 hours,

or;–1 to 2 years late, add 16 hours, or;–2 or more years late, add 24 hours.

• Retake the exam.

Page 64: FAQs About Chapter 5 and the Database (through time?) Kim Parker Wyoming DEQ

New Licenses

• As soon as you meet WY licensing criteria, the database will notify us that you are ready (don’t need applications anymore!).

• As soon as we issue your license, you will be notified by email and you may print your certificate.

Page 65: FAQs About Chapter 5 and the Database (through time?) Kim Parker Wyoming DEQ

New Licenses• I recommend that you keep a close

eye on your certification process.• Check:

– HSE– Lifetime experience in the area of the

license– Lifetime training in the area of your license– Passing exam score in the area of your

license.

Page 66: FAQs About Chapter 5 and the Database (through time?) Kim Parker Wyoming DEQ

Reciprocal Licenses

• Submit reciprocal license application forms by fax or email.

• Licenses need to be current and in good standing in the home state in order to reciprocate.

• Need to meet WY licensing criteria.

Page 67: FAQs About Chapter 5 and the Database (through time?) Kim Parker Wyoming DEQ

Facility Configuration Review Requests:

• Facility Signer can request a facility configuration review.

• The District Engineer will contact the Facility Signer, and/or the chief operator to schedule the review.

• DEQ uses the ABC facility configuration criteria for Water and Wastewater Treatment Plants.

Page 68: FAQs About Chapter 5 and the Database (through time?) Kim Parker Wyoming DEQ

Questions?

Page 69: FAQs About Chapter 5 and the Database (through time?) Kim Parker Wyoming DEQ

Chapter 5 Highlights• Substitute responsible charge

operator must be same level as responsible charge operator.

• Substitute responsible charge operator necessary when the responsible charge operator is not available.

Page 70: FAQs About Chapter 5 and the Database (through time?) Kim Parker Wyoming DEQ

Chapter 5 Highlights• Level 1 Water and Wastewater

Systems licenses will change to Level 1 Water and Wastewater Treatment licenses as they renew.

• Be careful where you designate your hours. Water hours on Water licenses, Distribution on Distribution licenses, WW on WW, C on C licenses.

Page 71: FAQs About Chapter 5 and the Database (through time?) Kim Parker Wyoming DEQ

Chapter 5 Highlights• 8 hours continuing education in

core topics areas are required by 2015.

• 24 hours of continuing education• Expanded contract operator

requirements• O&M manual

Page 72: FAQs About Chapter 5 and the Database (through time?) Kim Parker Wyoming DEQ

Chapter 5 Highlights• Continuing education AUDIT is

starting January 2014!• Make sure you have 24 hours

applied to each license renewal• Good idea to have a couple hours

extra just in case you added a class that won’t work (like defensive driving!). Better yet, don’t claim credit for defensive driving!

Page 73: FAQs About Chapter 5 and the Database (through time?) Kim Parker Wyoming DEQ

Questions?

Page 74: FAQs About Chapter 5 and the Database (through time?) Kim Parker Wyoming DEQ

>80 80 75 70 65 60 55 50 45 40 35 30 <250

50

100

150

200

250

300

350

3

19

39

78

202

325317

227

195182

156

131

49

Number of Wyoming Operators in Each Age Category 3/2013

Page 75: FAQs About Chapter 5 and the Database (through time?) Kim Parker Wyoming DEQ

Kim Parker

307-777-6128

[email protected]