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    Famous Honda Business Plan

    FAMOUS HONDA BUSINESS

    PROPOSAL

    Presented by

    Famous Honda Directors

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    1.0 Executive Summary

    FAMOUS HONDA is a start-up organization that offers a complete domestic and foreign care repair service for all Honda motor vehicles as well

    as a full-featured Honda retail parts store. FAMOUS HONDA will serve the Harare market starting with the best convenient location. FAMOUS

    HONDA will grow into a business with outstanding sales by year three.

    The Concept

    The auto repair market has a lot of competition; however, almost all only offer service. FAMOUS HONDA will differentiate themselves by not

    only offering a hassle-free Honda repair service, but a fully stocked Honda parts store. Not only will this serve a wide range of customers for

    both service and parts, but the parts department will support the service department by allowing the service department to turnaround jobs far

    faster than the competition with generally all of the needed parts in stock and on location.

    FAMOUS HONDA will also differentiate itself by having 2 bays at the location. This offers incredible value to customers who need their cars

    fixed right away. Waits for service and parts are ideas not entertained by FAMOUS HONDA. Lastly, FAMOUS HONDA offers unlimited shuttle

    service for repair customers making the entire service experience as painless and convenient as possible.

    FAMOUS HONDA will attract and maintain a loyal customer base through their customer-oriented focus on business. All employees are trained

    and held responsible for providing superior service, developing a long lasting trust bond with customers. This is very important, especially in the

    auto repair industry where trust and honesty are not the image of repair facilities.

    2.0 Business Description and Vision

    2.1 Mission

    Famous Honda aims to offer high-quality Honda auto repair services and a full range of Honda parts focusing on personalized services to itscustomers by offering convenience and rapid service which is technologically savvy with computerized monitoring of all parts inventory, to

    ensure that parts are always in stock, while keeping a balanced level of inventory to maximize inventory turnover.

    2.2 Company Vision

    We will be the leading AutoRepair Services Company for Honda vehicles, admired for our competencies, people by any measure in Zimbabwe.

    To be accessible in all major cities in Zimbabwe.

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    2.3 Business Goals and Objectives

    1. Expedient and convenient auto repair services.

    2. Growing and maintaining a referral network of local towing service companies.

    3. A wide range of auto parts inventory that is (nearly) never out of stock.

    4. Rapid order and delivery of major auto parts items.

    2.4 Brief History of the Business

    State hw atha businesses are functioning,and detail th gap we found in the mkt.

    2.5 Company Principles

    Safety, Integrity, Trust, Honesty, Sustainability and Respect

    2.6 Values

    Passion for excellence, pushing beyond boundaries and flourishing through diversity.

    3.0 Definition of the Market

    Industry Description

    3.1 Describe the Critical Needs of the Market

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    The economic growth of the last several years has resulted in increased disposable income. Many people have chosen to spend part of their

    increased income on their automobiles. As a result, the need for reliable and convenient auto services has substantial ly risen as well. FAMOUS

    HONDA will position itself to capitalize on the growing need of the middle and upper class market for quality auto service in Harare. The

    company will be privately owned by two co-owners, with most of the additional funding coming from loan financing.

    3.2 Target Market

    Individuals with Honda cars.

    3.3 Profile of Targeted Clients

    3.4 Market Share Overview

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    Chart: Market Analysis (Pie)

    Table: Market Analysis

    Market Analysis

    Year 1 Year 2 Year 3 Year 4 Year 5Potential

    Customers

    Growth

    Local Residents 15% 700 1,000 1,500 2,000 2,500

    Freeway Traffic 10% 500 700 1,000 1, 200 1,500

    Other 0% 0 0 0 0 0

    Total 13.64% 1,200 1,700 2,500 3,200 4,00

    CompetitorsFamous Honda

    Market Analysis (Pie)

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    4.0 Products and Services

    4.1 Products and Services in Detail

    4.2 Competitiveness of Products and Services

    5.0 Organisation and Management

    Organisation Chart

    5.1 Legal structure

    5.2 Bio-Description of Key Managers

    6.0 Marketing and Sales Strategy

    Market Identification

    6.1 Channel of Distribution

    6.2 Sales Strategy

    For 4ps

    7.0 Financial Management

    Start Up Costs

    7.1Projected Balance Sheet

    7.2 Income Statement

    7.3 Cashflow Statement

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    8.0 Company name, address, city

    The Management Team

    FAMOUS HONDA has a strong management team that will allow them to execute on this exciting idea. FAMOUS HONDA has two partners

    Benson Nyahokwe & Tendai Muzenda. Benson has a background of sales; an undergraduate of a bachelors degree in Marketing has worked

    with an Auto repair company on his vacations. He will be overseeing the sales and marketing for the organization and the accounting andadministration and will cover as the Director. Tendai is also a product of the auto industry, specifically the auto repair and parts sales industry.

    Tendai spent two years at Honda Twenty Ten the largest Honda independent auto repair facility and 4 years with Honda Mart Trading. At both

    organizations Tendai had multiple roles within the organization allowing him to bring to FAMOUS HONDA a broad skill set. The incredible

    breadth of skill sets and knowledge that the management team possesses will allow FAMOUS HONDA to accomplish their lofty sales goals.

    FAMOUS HONDA is an exciting business opportunity that addresses the unmet need of having a full Honda service auto repair facility that also

    has a complete retail parts center. These distinct but complimentary services will have benchmarked customer service, something that the

    industry is not known for having. FAMOUS HONDA will be led by a seasoned management team of two, all of whom have extensive industry

    experience.

    2.0 Company Summary

    Famous Honda Auto Repair is a new start-up incorporated business managed by two partners. Both of the partners represent

    sales/management, and one focuses on the operations section of the business.

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    2.1 Company Ownership

    FAMOUS HONDA is incorporated in the companies act. It is privately owned by Benson Nyahokwe & Tendai Muzenda. To attract additional

    financing, the owners may consider taking FAMOUS HONDA public several years down the road.

    2.2 Start-up Summary

    Each of the co-owners will invest an equal amount in terms of equipment. The remainder of the required financing will come from a loan from

    the Youth fund loan. In order to be fully equipped to start operating Famous Honda will only require a 150-pce Tool set however with the

    increase in number of jobs and mechanics hired there will be need to purchase more tools. Famous Honda will also need to reno vate the

    location they will lease for the commissioning of the Auto repair shop; it will also require buying a computer, printer and phoning for the use by

    administration and ease of communication with clients

    Table: Start-up

    Start-up

    Requirements

    Start-up Expenses

    Legal $300

    Rent $2,000

    Total Start-up Expenses $2,300

    Start-up Assets

    Cash Required (Computer, printer, 1 pce tool box) $1,000Start-up Inventory (renovations and inventory) $1,000

    Other Current Assets $500

    Total Assets $2,500

    Total Requirements $4,800

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    Table: Start-up Funding

    Start-up Funding

    Start-up Expenses to Fund $2,300

    Start-up Assets to Fund $2,500

    Total Funding Required $4,800

    Assets

    Non-cash Assets from Start-up $500

    Cash Requirements from Start-up $4,800

    Additional Cash Raised $0

    Cash Balance on Starting Date $200

    Total Assets $4,800

    Liabilities and Capital

    Liabilities

    Long-term Liabilities (Loan) $5,000

    Accounts Payable (Outstanding Bills) $0

    Other Current Liabilities (interest-free) $0

    Total Liabilities $5,000

    Capital

    Planned Investment

    Nyahokwe Benson $0

    Muzenda Tendai $0

    Additional Investment Requirement $5,000

    Total Planned Investment $5,000

    Loss at Start-up (Start-up Expenses) ($4,800)

    Total Capital $5,000

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    Total Funding $5,000

    3.0 Products and Services

    FAMOUS HONDA has the core competencies amongst its large crew to work on all Honda makes and models vehicles. With two service bays at

    the location, and all employees focused on superior customer service, quick turnaround is always the standard at FAMOUS HONDA. FAMOUS

    HONDA strives to be accurate and honest with customers in terms of quoting cost estimates and repair completion time estimates. FAMOUS

    HONDA employees focus on delivering what they promise. This focus on building strong customer relationships based on trust and integrity will

    be the catalyst in establishing a strong regular customer base.

    FAMOUS HONDA utilizes the highest degree of technology in managing a full range of auto parts inventory. The goal is to never be out of a

    specific part, while maximizing inventory turnover. Strong vendor relationships have been established with the most reputable vendors in terms

    of shipping time of major parts.

    4.0 Market Analysis Summary

    FAMOUS HONDA has a focus on meeting the demand of a regular local resident customer base, as well as towed vehicle drop-ins from local and

    freeway traffic traveling on nearby freeways. FAMOUS HONDA has established relationships with a few major local tow truck companies for

    referral business of stalled vehicles requiring a tow to an auto repair facility.

    The company estimates that about 80% of revenues will come from the established local clientele and 20% from the local and freeway traffic

    tow-ins. The table below further estimates the total market potential of type of services rendered by FAMOUS HONDA in Harare.

    4.1 Company Location & Justification

    Famous Honda seeks to locate in Harare (Graniteside, Southerton, City center, Msasa or Adbennie) these locations highly suite the business.

    Consideration have been made on other cities and rural locations however the number of traffic flow in other locations have led to the decision to

    have the first branch in Harare.

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    4.2 Target Market Segment Strategy

    FAMOUS HONDA will focus on its target market, the middle and upper class market, and establish a reputable image from that target market's

    perspective, by offering convenience, expedient Honda repair services, customer service excellence, and by working with local towing

    companies.

    4.2.1 Market Needs

    Between having a high level of Honda commuting traffic, and an equally high level of tourism traffic on local highways, there is a constant

    significant demand for auto repair services and auto parts. Convenience is a must for most middle and upper class consumers and travelers.

    4.3 Service Business Analysis

    The market of auto repair services and parts sales is very fragmented. The majority of auto shops usually offer either repair services or parts

    inventory. The niche where FAMOUS HONDA positions itself represents a Honda center that offer both Honda services and parts at one

    convenient location. Middle and upper class customers to whom FAMOUS HONDA will cater its services are less price sensitive as they value

    the convenience of quick turnaround and high quality of services.

    4.3.1 Competition and Buying Patterns

    FAMOUS HONDA faces over 20 auto parts competitors in Harare. Only one of these competitors offer both auto repair services and auto parts

    inventories i.e. Honda Twenty Ten. The remainder is small privately-owned establishments which have their shelves full of fake Chinese parts.

    FAMOUS HONDA will compete well by focusing on convenience and offering a high level of customer service and originality of their parts.

    Additionally, its honest reputation will be a major factor in repeat business and building a large base of regular, loyal customers.

    Large competitors' stores typically carry the same basic product line, with variations based on the number and type of Honda cars registered in

    the different markets. Famous Honda is going to operate the service division for the first three months before opening up its auto parts store.

    Automotive product lines usually include:

    Tires.

    Batteries.

    Honda parts, including:

    Suspension parts.

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    Ignition parts.

    Engines and engine parts.

    Service parts.

    Lighting.

    Wiper blades.

    brake parts.

    Chemicals, including oil, antifreeze, polishes, additives, cleansers and paints.Mobile electronics, including sound systems, alarms, and remote vehicle starters.

    Car accessories, including seat covers, floor mats, and exterior accessories.

    Hand tools, including sockets, wrenches, ratchets, paint and body tools, jacks and lift equipment, automotive specialty tools and test

    gauges.

    Many competitors have adopted point-of-sale systems in their stores, which gather sales and gross profit data by a stock-keeping unit from

    each store on a daily basis. This information is then used to help formulate pricing, marketing and merchandising strategies. Electronic parts

    catalogs are available in many competitor stores along electronic commercial invoicing systems that offer commercial parts de livery.

    5.0 Strategy and Implementation Summary

    FAMOUS HONDA will succeed by offering its customers high-quality, rapid and convenient Honda repair service. Additionally, FAMOUS HONDA

    will succeed by ensuring a full range of auto parts inventory and rapid shipping capability of major auto parts.

    5.1 Competitive Edge

    FAMOUS HONDA's competitive edge is the heavy focus on customer convenience by offering unlimited shuttle service, rapid turnaround on

    Honda repair jobs, and a referral network of a few local major tow truck companies.

    5.2 Sales Strategy

    FAMOUS HONDA will focus its sales strategy on effectively reaching the target customer segment of upper and middle class customers. For this

    purposes, the company will employ direct sales staff. At the same time, the company will further strengthen its relationships with the tow truck

    companies to capture auto repair needs of the local and highway traffic.

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    6.0 Management Summary

    Benson has experience in sales, marketing, and management within the auto repair and auto parts industries. Tendai has four y ears of

    experience in Honda auto repair and auto parts industries.

    7.0 Financial Plan

    FAMOUS HONDA expects to raise much of its own capital, and to borrow a loan from the Youth Fund policy. This provides the bulk of the

    current financing required.

    7.1 Break-even Analysis

    FAMOUS HONDA's break-even analysis is based on the averages of the first-year figures for total sales by units, and for operating expenses.

    These are presented as per-unit revenue, per-unit cost, and fixed costs. These conservative assumptions make for a more accurate estimate of

    real risk.

    Table: Break-even Analysis

    Break-even Analysis

    Monthly Units Break-even 6,969

    Monthly Revenue Break-even $724,208

    Assumptions:

    Average Per-Unit Revenue $103.92

    Average Per-Unit Variable Cost $42.81

    Estimated Monthly Fixed Cost $425,871

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    Table: Sales Forecast

    Sales

    Forecast

    Month 1 Month 2 Month 3 Month 4 Month 5 Month 6 Month 7 Month 8 Month 9 Month

    10

    Month

    11

    Month

    12Unit Sales

    Honda

    Repair Jobs

    10 10 10 15 12 20 20 20 20 20 25 25

    Auto Parts 100 100 100 100 100 150 150 150 150 150 200 200

    Other 0 0 0 0 0 0 0 0 0 0 0 0

    Total Unit

    Sales

    610 610 610 615 615 820 820 820 820 820 825 825

    Unit Prices Month 1 Month 2 Month 3 Month 4 Month 5 Month 6 Month 7 Month 8 Month 9 Month

    10

    Month

    11

    Month

    12Auto Repair

    Jobs

    $300.00 $300.00 $300.00 $300.00 $300.00 $300.00 $300.00 $300.00 $300.00 $300.00 $300.00 $300.00

    Auto Parts $50.00 $50.00 $50.00 $50.00 $50.00 $50.00 $50.00 $50.00 $50.00 $50.00 $50.00 $50.00

    Other $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $10.00 $0.00 $0.00 $0.00 $0.00 $0.00

    Sales

    Auto Repair

    Jobs

    $3000 $3000 $3000 $3000 $3600 $6000 $6000 $6,000 $6,000 $6,000 $7,500 $7,500

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    Auto Parts $5,000 $5,000 $5,000 $5,000 $5,000 $7,500 $7,500 $7,500 $7,500 $7,500 $10,000 $10,000

    Other $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0

    Total Sales $8,000 $8,000 $8,000 $8,000 $8,600 $13,500 $13,500 $13,500 $13,500 $13,500 $17,500 $17,500

    Direct Unit

    Costs

    Month 1 Month 2 Month 3 Month 4 Month 5 Month 6 Month 7 Month 8 Month 9 Month

    10

    Month

    11

    Month

    12

    Auto RepairJobs

    $70.00 $70.00 $70.00 $70.00 $70.00 $70.00 $70.00 $70.00 $70.00 $70.00 $70.00 $70.00

    Auto Parts $10.00 $10.00 $10.00 $10.00 $10.00 $10.00 $10.00 $10.00 $10.00 $10.00 $10.00 $10.00

    Other $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00

    Direct Cost

    of Sales

    Auto Repair

    Jobs

    $40.00 $40.00 $40.00 $40.00 $40.00 $40.00 $40.00 $40.00 $40.00 $40.00 $40.00 $40.00

    Auto Parts $20.00 $20.00 $20.00 $20.00 $20.00 $20.00 $20.00 $20.00 $20.00 $20.00 $20.00 $20.00

    Other $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0

    Subtotal

    Direct Cost

    of Sales

    $140.00 $140.00 $140.00 $140.00 $140.00 $140.00 $140.00 $140.00 $140.00 $140.00 $140.00 $140.00

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    6.1 Personnel Plan

    As the personnel plan shows, FAMOUS HONDA expects to make gradual investments in staffing as several new facilities are opened over the

    next five years.

    Table: Personnel

    Personnel

    Plan

    Month 1 Month 2 Month 3 Month 4 Month 5 Month 6 Month 7 Month 8 Month

    9

    Month

    10

    Month

    11

    Month

    12

    Mechanics $500 $500 $500 $500 $750 $1,000 $1,000 $1,000 $1,000 $1,000 $1,000 $1,000

    Total People 2 2 2 2 3 4 4 4 4 4 4 4

    Total Payroll $500 $500 $500 $500 $750 $1,000 $1,000 $1,000 $1,000 $1,000 $1,000 $1,000

    7.2 Projected Profit and Loss

    As the profit and loss table shows, FAMOUS HONDA expects to continue its steady growth in profitability over the next three years of

    operations.

    Table: Profit and Loss overleaf

    Pro Forma Profit and Loss

    Month

    1

    Month 2 Month 3 Month 4 Month

    5

    Month

    6

    Month 7 Month 8 Month

    9

    Month

    10

    Month

    11

    Month

    12

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    Sales $8,000 $8,000 $8,000 $8,000 $8,000 $13,500 $13,500 $13,500 $13,500 $13,500 $17,500 $17,500

    Direct Cost of

    Sales

    $140 $140 $140 $140 $140 $140 $140 $140 $140 $140 $140 $140

    Gross Margin $7,860 $7,860 $7,860 $7,860 $7,860 $13,360 $13,360 $13,360 $13,360 $13,360 $17,360 $17,360

    ExpensesPayroll $500 $500 $500 $500 $750 $1,000 $1,000 $1,000 $1,000 $1,000 $1,000 $1,000

    Sales and

    Marketing and

    Other

    Expenses

    $500 $200 $200 $200 $200 $200 $200 $200 $200 $200 $200 $200

    Utilities $100 $100 $100 $100 $100 $100 $100 $100 $100 $100 $100 $100

    Rent $2,000 $2,000 $2,000 $2,000 $2,000 $2,000 $2,000 $2,000 $2,000 $2,000 $2,000 $2,000

    Total

    Operating

    Expenses

    $3,100 $2,800 $2,800 $2,800 $3,050 $3,300 $3,300 $3,300 $3,300 $3,300 $3,300 $3,300

    Net Profit $4,760 $5060 $5060 $5060 $4,810 $10,060 $10,060 $10,060 $10,060 $10,060 $14,060 $14,060

    7.3 Projected Cash Flow

    The cash flow projection shows that provisions for ongoing expenses are adequate to meet FAMOUS HONDA's needs as the business generates

    cash flow sufficient to support operations.

    The short-term loan is expected to be paid out within one year, while an SBA loan will be repaid in three years.

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    Pro Forma

    Cash Flow

    Month

    1

    Month

    2

    Month

    3

    Month

    4

    Month

    5

    Month

    6

    Month

    7

    Month

    8

    Month

    9

    Month

    10

    Month

    11

    Month 12

    Cash

    Received

    Loan $5,000 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0

    Cash from

    Operations

    Cash Sales $8,000 $8,000 $8,000 $8,000 $8,000 $13,500 $13,500 $13,500 $13,500 $13,500 $17,500 $17,500

    Subtotal

    Cash fromOperations

    $8,000 $8,000 $8,000 $8,000 $8,000 $13,500 $13,500 $13,500 $13,500 $13,500 $17,500 $17,500

    Additional

    Cash

    Received

    New

    Investment

    Received

    $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0

    Subtotal

    Cash

    Received

    $13,000 $8,000 $8,000 $8,000 $8,000 $13,500 $13,500 $13,500 $13,500 $13,500 $17,500 $17,500

    Expenditure

    s

    Month

    1

    Month

    2

    Month

    3

    Month

    4

    Month

    5

    Month

    6

    Month

    7

    Month

    8

    Month

    9

    Month

    10

    Month

    11

    Month 12

    Expenditure

    s from

    Operations

    Other $200 $100 $100 $100 $100 $100 $100 $100 $100 $100 $100 $100

    BillPayments

    $3,100 $2,800 $2,800 $2,800 $3,050 $3,300 $3,300 $3,300 $3,300 $3,300 $3,300 $3,300

    Subtotal

    Spent on

    $3,300 $2,900 $2,900 $2,900 $3,150 $3,400 $3,400 $3,400 $3,400 $3,400 $3,400 $3,400

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    Operations

    Additional

    Cash Spent

    Sales Tax,

    VAT,

    HST/GSTPaid Out

    $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0

    Other

    Liabilities

    Principal

    Repayment

    $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0

    Loan

    Principal

    Repayment

    $00 $415 $415 $415 $415 $415 $415 $415 $415 $415 $415 $415

    Purchase

    Other

    Current

    Assets

    $1,000 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0

    Purchase

    Long-term

    Assets

    $1,500 $0 $00 $00 $00 $1,000 $00 $00 $00 $00 $00 $00

    Dividends $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0

    Subtotal

    Cash Spent

    $5,800 $3,315 $3,315 $3,315 $3,565 $4,815 $3,565 $3,565 $3,565 $3,565 $3,565 $3,565

    Cash

    Balance

    $7,200 $4,685 $4,685 $4,685 $4,435 $8,685 $9,935 $9,565 $9,565 $9,565 $13,935 $13,935

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    Loan Application

    Famous Honda is seeking a loan funding of Five Thousand Dollars US $ 5000 to start its operations. The loan will be used to pay

    commissioning expenses, advertising expenses and first month rentals for its premises.

    Contact Details

    Famous Honda Director

    Nyahokwe BensonRegina Coeli Mission HospitalBag 4Juliasdale+263774 119 692 or +263733 401 390