family law panel information package - victoria legal aid · private law practices (firms) that...
TRANSCRIPT
January 2019
1
Family Law Panel information package
This information package contains essential information supporting the section 29A Family Law Panel.
The information package includes the following documents:
• Family Law Panel key information
• Section 29A panels firm entry requirements
• Family Law Panel individual entry requirements
• Family Law Panel frequently asked questions.
The Family Law Panel individual application form and Section 29A panels firm application form are
available from the Family Law Panel page of VLA’s website (www.legalaid.vic.gov.au/family-law-panel).
Victoria Legal Aid
Family Law Panel information package
2
Family Law Panel key information
Private law practices (firms) that wish to be included on the Family Law Panel must submit expressions
of interest by way of firm applications. Private legal practitioners (individuals) employed by a firm who
are seeking approval as Panel Certifiers must also apply, by submitting an individual application form.
This document provides interested firms and practitioners with practical information about:
• How to apply, including Entry requirements and Application forms
• When to apply
• Assessment of applications
• Conditions of panel membership
• Exemptions to entry requirements
• Definitions.
How to apply
There are two parts to the application process; one part relates to firm inclusion on the panel, and the
other part relates to individual practitioners employed by applicant firms who are seeking approval to
certify grants of legal assistance (Panel Certifier status).
To apply for panel membership a firm must be able to meet the firm entry requirements and must
submit a firm application form.
Membership of the Family Law Panel is by firm. Individual practitioners employed by the firm must
apply for approval as Panel Certifiers on the panel. The firm’s membership on this panel only becomes
effective once the firm application and at least one individual application have been approved. See
Panel membership model for more information.
To apply for approval as a Panel Certifier, a practitioner must submit an individual application form and
meet the individual entry requirements.
It is important to be familiar with the entry requirements, including the assessment guidelines
supporting the requirements and the contents of the information package before applying for the panel.
Application forms can be found on the Family Law Panel page of VLA’s website
(http://www.legalaid.vic.gov.au/family-law-panel).
Entry requirements
The Section 29A panels firm entry requirements outline the requirements for firms seeking inclusion on
any of VLA’s section 29A panels. The firm entry requirements are similar for each panel. Firms that can
meet the entry requirements for the Family Law Panel meet the requirements for most section 29A
panels.
The Individual entry requirements outline the requirements for individual practitioners seeking approval
as Panel Certifiers on the Family Law Panel. These entry requirements detail the general individual
requirements for all panel practitioners (regardless of which panel they are applying for) and the
specific skill and capacity requirements for individual practitioners undertaking legally aided family law
matters.
The assessment guidelines provided in each of these documents provide essential information about
how VLA will assess applicants against the entry requirements.
Victoria Legal Aid
Family Law Panel information package
3
Firm and individual entry requirements can be found on the Family Law Panel page of VLA’s website
(http://www.legalaid.vic.gov.au/family-law-panel).
Practitioners who are not able to meet the Family Law Panel entry requirements may be eligible for an
exemption. See Exemptions to entry requirements for more information.
Practitioners who have been approved for the Independent Children’s Lawyer (ICL) Panel are
automatically eligible for Panel Certifier status on the Family Law Panel. This is because entry to the
ICL Panel includes assessment of specific skills and capacity necessary to handle family law matters
Application forms
Private law practices employing one or more private practitioner applicants must submit a completed
Section 29A panels firm application form. Only one firm application is required per firm regardless of
how many private practitioner applicants it employs.
Private legal practitioners employed by the firm who are seeking approval as Panel Certifiers must
each submit a completed Family Law Panel individual application form.
Application forms are available from the Family Law Panel page of VLA’s website
(http://www.legalaid.vic.gov.au/family-law-panel).
Forms must be completed electronically and submitted to [email protected]. Paper or faxed
applications will not be accepted.
For further information about the application form and process, please refer to the frequently asked
questions.
When to apply
Firms and private practitioners can apply at any time, as the Family Law Panel is continuously open.
Panel membership model
VLA’s model reflects that quality legal representation is influenced by both the skills and capacity of the
individual practitioners having carriage of matters and by the infrastructure, processes and tools a firm
has in place to support its practitioners to do their work well.
Panel membership is by firm, but the membership model includes a role for individual practitioners
within the firm who are offered Panel Certifier status. While all partners, directors and employees of a
member firm are also considered to be included on the panel, and can work on legally aided matters,
only Panel Certifiers within the firm can apply for grants of legal assistance.
As such, a firm’s membership is only active when practitioners employed by the firm have been
approved by VLA as Panel Certifiers.
The membership model includes up to three categories of practitioners within a member firm:
• level one Panel Certifiers – practitioners who demonstrate strength in the experience, skill
and capacity required
• level two Panel Certifiers – practitioners who demonstrate the experience, skill and capacity
required
• non-certifiers – practitioners who are not yet able to meet the entry requirements to be
Panel Certifiers and who are only eligible to work on legally aided family law matters under
the supervision of a Panel Certifier.
Victoria Legal Aid
Family Law Panel information package
4
Panel Certifier status is portable between employing firms. However, the employing firm must be a
member of the panel for the individual’s certification status to be active
Accountability
The firm retains overall accountability for the quality of all work delivered by the firm to legally aided
clients. Each certifier is accountable for the quality of work on matters they have certified, whether it is
done by themselves or by other members of the firm.
Assessment of applications
Applications are considered by the executive director, Legal Practice (EDLP).
VLA is currently reviewing the Section 29A Panels application process. Approvals for individual
certifiers will be for a maximum of 12 months. Approvals for firms may be up to five years.
Assessment process
Applications are assessed based on all materials provided, VLA’s knowledge of the applicant and
information from internal and publicly available records.
If the EDLP intends not to include an applicant firm, or not to offer Panel Certifier status to an applicant
practitioner, they will notify the applicant of this intention and outline the reasons and allow the applicant
to provide written submissions addressing the reasons, within a set timeframe, before a decision is
made.
Decisions
The EDLP (EDLP) makes the final decision.
Where the EDLP decides to not include an applicant firm, or to not offer Panel Certifier status to an
applicant practitioner, the EDLP will provide reasons for the decision in writing.
Review
VLA does not offer a review of its decision.
However, if refused, an applicant may reapply six months after receiving an unfavourable decision. This
is intended to allow the applicant enough time to address the reasons, concerns and issues
underpinning the unfavourable decision before reapplying.
Conditions of panel membership
Successful firm applicants will be offered a panel contract in the form of an Agreement, which sets out
the conditions of panel membership.
Successful individual applicants will be offered a certifier contract in the form of a Panel Certifier
Acknowledgement which sets out the conditions of approval as a Panel Certifier.
Overview of the specific conditions
Requirement of Section 29A of the Legal Aid
Act 1978
Specification
(3)(b)(i) Qualifications and experience that a
private law practice or private legal practitioner
included on the panel must have or the part of
Private law practice: Section 29A panels firm
entry requirements
Victoria Legal Aid
Family Law Panel information package
5
Requirement of Section 29A of the Legal Aid
Act 1978
Specification
the State within which their principal place of
practice must be located
Private legal practitioner: Family Law Panel
individual entry requirements
(3)(b)(ii) the period (not exceeding five years)
during which a private law practice or private
legal practitioners may be included on the panel
Private law practice: five years
Private legal practitioner Panel Certifier status:
12 months for new certifiers during Panels
Review Process
(3)(b)(iii) the basis on which payment will be
made to any private law practice or private legal
practitioner included on the panel for services
performed as a panel member on behalf of an
assisted person
As outlined on the Section 29A panels conditions
page www.legalaid.vic.gov.au/panels-conditions
(http://www.legalaid.vic.gov.au/panels-conditions)
and VLA Handbook for Lawyers
(http://handbook.vla.vic.gov.au/)
(3)(b)(iv) performance standards in relation to the
provision of services by panel members
As outlined on the Section 29A panels conditions
page www.legalaid.vic.gov.au/panels-conditions
(http://www.legalaid.vic.gov.au/panels-conditions)
(3)(b)(v) requirements with respect to the making
of reports to VLA and the keeping of records that
must be complied with by panel members in
respect of the performance of services on behalf
of assisted persons
As outlined on the Section 29A panels conditions
page www.legalaid.vic.gov.au/panels-conditions
(http://www.legalaid.vic.gov.au/panels-conditions)
(3)(b)(vi) the grounds on which, and process by
which, a private law practice or private legal
practitioner may be removed from the panel
As outlined on the Section 29A panels conditions
page www.legalaid.vic.gov.au/panels-conditions
(http://www.legalaid.vic.gov.au/panels-conditions)
Firm Panel Agreement
Each successful firm applicant will receive an electronic offer of inclusion along with Firm Panel
Agreement document.
The offer is deemed to be accepted once a firm’s certifier certifies the merits of an application for legal
assistance for the area of law in which the Firm Panel Agreement relates.
Panel Certifier Acknowledgement
Each successful individual applicant will receive an electronic offer of Panel Certifier status along with
the Panel Certifier Acknowledgement. The offer is deemed to be accepted once the applicant certifies
the merits of an application for legal assistance for the area of law in which they have been approved
as a certifier.
Exemptions to entry requirements
The entry requirements have been designed to cover the infrastructure, processes and tools (for firms)
and the experience, skills and capacity (for individuals) that VLA believes are essential for a firm and its
practitioners to be providing high quality services to legally aided clients.
Victoria Legal Aid
Family Law Panel information package
6
VLA recognises that some aspects of the individual entry requirements may be difficult for individual
practitioners to meet under some circumstances and in some rural areas. As such, VLA offers some
exemptions to the entry requirements for individuals.
Exemptions have been designed to allow some flexibility to the entry requirements to ensure adequate
regional coverage and ensure that good practitioners are not excluded unnecessarily, where granting
the exemption will not compromise the overall quality of representation for legal aid clients.
Exemptions are only available for individual practitioners. There are no exemptions for firm
requirements for the Family Law Panel.
VLA offers two types of exemptions:
• Common exemptions: available to all applicants who meet the eligibility criteria for that
exemption (though an application with a request for multiple common exemptions may be
considered unfavourably by VLA).
• Special circumstances exemptions: assessed on a case-by-case basis considering
relevant factors, including the need for geographic coverage. Special circumstances
exemptions are unique to individual applications and, as such, do not create a precedent for
other practitioners or future applications.
Family Law Panel common exemptions
Common exemptions are available for the Family Law Panel individual entry requirements.
Requirement A1
Aspect of requirement: five years recent experience.
Exemption eligibility: applicants who have had five years’ experience but not all the experience was
gained recently due to parental or other extended leave.
Exemption condition(s): must have had five years’ experience involving one or more of the factors
outlined in the entry requirements, including the equivalent of at least 30 per cent of a fulltime workload
in family law matters, within the previous seven years.
Alternative options: practitioners may be included at level two if they meet the entry requirements for
that level.
Requirements A3/D3
Requirement: appearances in different hearing types.
Exemption eligibility: rural applicants and applicants who have been on parental or other extended
leave.
Exemption condition(s): Practitioners must have carriage of, and personally appear in, at least five
matters involving different hearing types within 12 months of being offered Panel Certifier status.
Alternative options: practitioners can work under the supervision of a Panel Certifier until enough
matters have been undertaken before applying.
Requirements A5/B4/D5
Aspect of requirement: 12-month timeframe for RDM attendances covered by written outlines.
Victoria Legal Aid
Family Law Panel information package
7
Exemption eligibility: rural applicants and applicants who have been on parental or other extended
leave.
This exemption can only be requested if the applicant has not had access to any RDM attendances
meeting the criteria within the 12-month period.
Exemption condition(s): practitioners must submit written outlines covering RDM attendances
meeting the criteria from within the last 24 months (A5 and D5) or have personally appeared in at least
one RMD attendance meeting the criteria in the last 24 months (B4).
Alternative options: practitioners can work under the supervision of a Panel Certifier until enough
matters have been undertaken before applying.
Requirement D1
Aspect of requirement: two years recent experience.
Exemption eligibility: applicants who have had two years’ experience but not all of the experience
was gained recently due to parental or other extended leave.
Exemption condition(s): must have had two years’ experience involving one or more of the factors
outlined in the entry requirements, including the equivalent of at least 30 per cent of a fulltime workload
in family law matters, within the previous three years.
Alternative options: practitioners can wait until they have gained sufficient experience to apply.
Requirement D4
Aspect of requirement: 12-month timeframe for matters.
Exemption eligibility: rural applicants and applicants who have been on parental or other extended
leave.
Exemption condition(s): submit written outlines describing matters meeting the criteria that have been
legally finalised within the last 24 months.
Alternative options: practitioners can wait until they have gained sufficient experience to apply.
Special circumstances exemptions
Exemptions not listed as common exemptions will only be considered where special circumstances
exist.
Applicants who do not meet all the entry requirements but who are practising in a geographic area with
limited coverage by legal aid service providers are encouraged to apply for a special circumstances
exemption. See the frequently asked questions for more information.
If a special circumstances exemption is granted, VLA will stipulate the condition/s of the exemption.
Conditions for a special circumstance exemption will be decided on a case-by-case basis in
consultation with the applicant.
Requesting exemptions
Exemptions can be requested at part 4 of the Family Law Panel application form on the Family Law
Panel page on our website (http://www.legalaid.vic.gov.au/family-law-panel).
Before requesting an exemption, applicants are expected to self-assess whether they may be eligible.
To guide the self-assessment process applicants are expected to consider the following:
Victoria Legal Aid
Family Law Panel information package
8
1. Is there a common exemption available for that requirement?
2. Am I eligible for that exemption?
3. If I am eligible, am I willing and able to accept and meet the conditions of the exemption?
Or, if I am not eligible, do special circumstances apply in my case?
If your self-assessment indicates that you are not eligible for an exemption, you should consider
whether you wish to apply for approval as a Panel Certifier on the panel at a later stage when you will
no longer require the exemption or, if special circumstances apply in your case, whether you wish to
apply for a special circumstances exemption.
For further information on exemptions please refer to the frequently asked questions.
Definitions
In this document:
Applicant: refers to a private law practice or private legal practitioner submitting an expression of
interest to be included (private law firm), or to be granted Panel Certifier status (private legal
practitioner), on the Family Law Panel.
Family Law Panel: refers to the Family Law Panel established on 1 November 2014.
Non-certifier: refers to an individual practitioner within a member firm who has not been approved to
certify grants of legal assistance.
Panel Certifier: refers to an individual practitioner within a member firm who has been approved to
certify grants of legal assistance.
Panel member: refers to a member firm and its staff.
Victoria Legal Aid
Family Law Panel information package
9
Section 29A panels firm entry requirements
This document outlines the requirements for a private law practice to be included on any of
Victoria Legal Aid’s section 29A practitioner panels.
A firm must be able to demonstrate, or provide further information about, its capacity to meet
any of the requirements listed below, if requested by Victoria Legal Aid.
Firm entry requirements
These entry requirements must be read in conjunction with assessment guidelines (firm entry
requirements), as the assessment guidelines expand on how Victoria Legal Aid will assess the firm’s
ability to meet the requirements.
Firm entry requirements
To be included on the panel a firm must meet the following requirements:
Case management
1 The firm must have:
A An adequate system to record details of each practitioner’s open files
B An adequate diary system to record the key dates for each practitioner’s open files
C An adequate system in place to generate reports on legal aid files
D An adequate system in place to identify the location of a file
E A secure place to store files
F Financial management structures in place to enable practitioners to invoice legally aided
matters in a timely manner
Supervision
Please note: supervision requirements do not apply to firms that are solely members of the Independent Children’s Lawyer Panel because ICLs are not able to delegate work.
2 The firm must have an adequate system in place to:
A Ensure that practitioners and staff have the appropriate education, training, skills and
experience to do legal aid work competently
B Regularly review and consider practitioners’ caseload to ensure that it is manageable
C Enable certifiers to adequately supervise work done on their files by anyone other than
themselves
Victoria Legal Aid
Family Law Panel information package
10
Conflict
3 The firm must demonstrate active compliance with the Australian Solicitors’ Conduct Rules
2015, made under the Legal Profession Uniform Law and have:
A An adequate system in place to enable practitioners to check for conflict of interest
B Adequate arrangements in place to enable practitioners to avoid conflict of interest
where the practitioner’s own interest is involved
Client care
4 The firm must have:
A An adequate infrastructure to provide a private environment for clients
B An internal complaints management process in place
LIV Accredited Specialist
Note: this requirement only applies to firms seeking inclusion on the Indictable Crime Panel
5 The firm must have at least one level one Panel Certifier who is also a LIV Accredited
Specialist in criminal law on its staff
Professional business conduct
6 The firm must conduct business in an appropriate and professional manner
Assessment guidelines (firm entry requirements)
These assessment guidelines are a guide to how the firm entry requirements will be assessed by
Victoria Legal Aid.
Assessment guidelines (firm entry requirements)
Requirements are assessed as follows:
Case management
1 The firm must have:
A An adequate system to record details of each practitioner’s open files
Firm declaration. The firm must be able to demonstrate that it monitors that system
information is up-to-date and securely backed up, and that all backups are stored at a
secure external location.
To be considered adequate, the system must:
• enable relevant other members of the firm to access key information about open files without referring to the physical file
• be able to record all key information for each file, including the:
o name of the client
o ATLAS reference number
Victoria Legal Aid
Family Law Panel information package
11
o matter type by panel or subset panel
o next key date.
B An adequate diary system to record the key dates for each practitioner’s open files
Firm declaration. The firm must be able to demonstrate that it monitors that diary system
information is up-to-date and securely backed up.
To be considered adequate, the system must:
• enable relevant other members of the firm to access key dates for open files without referring to the physical file
• be able to record all key dates for each file, including
o all court dates
o other hearing dates
o conference appointments
o filing dates.
C An adequate system in place to generate reports on legal aid files
Firm declaration. To be considered adequate, the system must be able to generate:
o lists of legally aided files opened and/or closed from a specified date
o lists of the number and types of legally aided matters carried by each practitioner
o reports of final outcomes
o reports of barrister information.
D An adequate system in place to identify the location of a file
Firm declaration. To be considered adequate, the system must enable the firm to identify
the location of the file or produce the physical file within one hour. It is acceptable to take
longer to produce the file provided that the location is identified within one hour.
E A secure place to store files
Firm declaration. To be considered secure, the storage location must prevent
unauthorised access to files and protect the files from accelerated degradation.
F Financial management structures in place to enable practitioners to invoice legally aided
matters in a timely manner
Firm declaration. The support structures must allow practitioners to submit invoices to
VLA in accordance with VLA’s requirements.
Supervision
Note: supervision requirements do not apply to firms that are solely members of the Independent Children’s Lawyer Panel because ICLs are not able to delegate work.
2 The firm must have an adequate system in place to:
A Ensure that practitioners and staff have the appropriate education, training, skills and
experience to do legal aid work competently
Firm declaration. The firm must be able to demonstrate that relevant supporting tools or
documentation exist. For example:
• minutes or log of diary meetings
• records of regular case review meetings
Victoria Legal Aid
Family Law Panel information package
12
• training plans
• records of individual training.
B Regularly review and consider practitioners’ caseload to ensure that it is manageable
Firm declaration. The firm must be able to demonstrate that relevant supporting tools or
documentation exist. For example:
• minutes or log of diary meetings
• records of caseload review.
C Enable certifiers to adequately supervise work done on their files by anyone other than
themselves
Firm declaration. The firm must be able to demonstrate that relevant supporting tools,
documentation or structures exist. For example:
• records of engagement with supervised staff
• corporate culture to support supervision work.
Conflict
3 The firm must demonstrate active compliance with the Australian Solicitors’ Conduct Rules
2015, made under the Legal Profession Uniform Law and have:
A An adequate system in place to enable practitioners to check for conflict of interest
Firm declaration. To be considered adequate, the system must be searchable by name
and contain appropriate secondary information that allows practitioners to verify entries
(for example address, date of birth, parents' names or other interested/related parties'
names).
B Adequate arrangements in place to enable practitioners to avoid conflict of interest where
the practitioner’s own interest is involved
Firm declaration. The firm must be able to demonstrate that either a process, policy or
system exists, or that records or file notes establishing a conflict, stating that the
practitioner has decided not to act and providing reasons for the conflict are kept.
Client care
4 The firm must have:
A An adequate infrastructure to provide a private environment for clients
Firm declaration. The firm premises must allow for communicating and engaging with the
client in private.
Note: outreach services must have access to a professional private space unless exceptional circumstances exist.
B An internal complaints management process in place
Firm declaration. The firm must be able to demonstrate that the complaints handling
process allows the firm to:
• listen to the complainant
• record the complaint in some form of register
• investigate the complaint
Victoria Legal Aid
Family Law Panel information package
13
• decide on action to be taken
• notify the complainant.
LIV Accredited Specialist
Note: this requirement only applies to firms seeking inclusion on the Indictable Crime Panel
5 The firm must have at least one level one Panel Certifier who is also a LIV Accredited Specialist in
criminal law on its staff
Firm declaration.
Professional business conduct
6 The firm must conduct business in an appropriate and professional manner
This requirement will be assessed on the basis of VLA’s knowledge of the applicant,
stakeholder feedback and information from internal and publicly available records.
Consideration will be given to the firm’s:
• dealings with clients, other firms, service providers, legal professionals, the judiciary and other relevant parties
• complaints records
• Compliance records, where relevant
• previous dealings and relationship with VLA, where relevant.
Victoria Legal Aid
Family Law Panel information package
14
Family Law Panel individual entry requirements
This document outlines the requirements for private legal practitioners to be approved as Panel
Certifiers on the section 29A Family Law Panel.
Practitioners must meet both the general individual entry requirements and the specific individual
entry requirements to be approved as Panel Certifiers on the Family Law Panel.
Firms employing the practitioners must meet the firm entry requirements. The Section 29A panels
firm entry requirements can be found on the forms page of VLA’s website
(www.legalaid.vic.gov.au/firm-panel-forms).
General individual entry requirements
These entry requirements must be read in conjunction with assessment guidelines (general individual
requirements) as the assessment guidelines expand on how Victoria Legal Aid will assess the
practitioner’s ability to meet the requirements.
General individual entry requirements
To be approved as a Panel Certifier the practitioner must meet the following requirements:
Practising certificate
G1 The practitioner must:
a Maintain a current practising certificate without any condition or restriction that would limit
the practitioner’s ability to provide legal aid services
b Have held an appropriate practising certificate for the full period of the recent practising
experience disclosed on the application form
Misconduct
G2 The practitioner must disclose:
a Any findings of professional misconduct or unsatisfactory professional conduct made by
the Legal Services Board, Legal Services Commission or Victorian Civil and
Administrative Tribunal
b Any current or ongoing complaints or investigations into professional misconduct or
unsatisfactory professional conduct being handled by the Legal Services Board, Legal
Services Commission or Victorian Civil and Administrative Tribunal
c Any findings of guilt for any criminal offences other than infringements
Engagement and interaction
G3 The practitioner must conduct practice professionally and appropriately
Victoria Legal Aid
Family Law Panel information package
15
Assessment guidelines (general individual entry requirements)
The assessment guidelines are a guide to how the general individual entry requirements will be
assessed by Victoria Legal Aid.
Assessment guidelines (general individual entry requirements)
Requirements are assessed as follows:
Practising certificate
G1 The practitioner must:
a Maintain a current practising certificate without any condition or restriction that would limit
the practitioner’s ability to provide legal aid services
Practitioner declaration.
b Have held an appropriate practising certificate for the full period of the recent practising
experience disclosed on the application form
Practitioner declaration.
Misconduct
G2 The practitioner must disclose:
a Any findings of professional misconduct or unsatisfactory professional conduct made by
the Legal Services Board, Legal Services Commission or Victorian Civil and Administrative
Tribunal
Practitioner declaration. When assessing any finding VLA will consider whether the
conduct:
• indicates ‘a material risk of harm to [legal aid] consumers of legal services’
• undermines VLA’s obligation in section 7(1)(a) of the Legal Aid Act 1978 to ensure that legal aid is provided in a manner which dispels fear and distrust.
VLA ‘may give consideration to the honesty, open candour and frankness demonstrated
by [the] person in their disclosure’.
b Any current or ongoing complaints or investigations into professional misconduct or
unsatisfactory professional conduct being handled by the Legal Services Board, Legal
Services Commission or Victorian Civil and Administrative Tribunal
Practitioner declaration. When assessing any complaint or investigation VLA will consider
whether the conduct:
• indicates ‘a material risk of harm to [legal aid] consumers of legal services’
• undermines VLA’s obligation in section 7(1)(a) of the Legal Aid Act 1978 to ensure that legal aid is provided in a manner which dispels fear and distrust.
VLA ‘may give consideration to the honesty, open candour and frankness demonstrated
by [the] person in their disclosure’.
The application may not be processed until the matter has been determined.
c Any findings of guilt for any criminal offences other than infringements
Practitioner declaration. When assessing any finding VLA will consider whether the
conduct:
• indicates ‘a material risk of harm to [legal aid] consumers of legal services’
Victoria Legal Aid
Family Law Panel information package
16
• undermines VLA’s obligation in section 7(1)(a) of the Legal Aid Act 1978 to ensure that legal aid is provided in a manner which dispels fear and distrust.
VLA ‘may give consideration to the honesty, open candour and frankness demonstrated
by [the] person in their disclosure’.
(Quoted material from the Legal Services Board’s RRP 017 Fit and Proper Person Policy
– V2, Dec 2011.)
Engagement and interaction
G3 The practitioner must conduct practice professionally and appropriately
This requirement will be assessed on the basis of VLA’s knowledge of the applicant,
stakeholder feedback, information from internal and/or publicly available records and any
other matters deemed relevant.
Consideration will be given to the practitioner’s:
• dealings with clients, other legal professionals, service providers, the judiciary and other relevant parties
• complaints records
• Compliance records, where relevant
• previous dealings and relationship with VLA, where relevant.
Family Law Panel individual entry requirements
These entry requirements are divided into three pathways. The practitioner must choose one entry
pathway and be able to meet all requirements for that pathway.
These entry requirements must be read in conjunction with assessment guidelines (Family Law Panel),
as the assessment guidelines expand on how Victoria Legal Aid will assess the practitioner’s ability to
meet the entry requirements and provide essential information to guide responses.
Family Law Panel individual entry requirements
To be approved as a level one Panel Certifier, a practitioner must:
Entry pathway A
A1 Have at least five years recent experience undertaking family law work, the three most recent
of which must have included undertaking matters involving one or more of the factors
outlined in the assessment guidelines
A2 Have at least 30 per cent of a fulltime workload comprising family law matters
A3 Have had personal carriage of, and have appeared in, at least five matters involving different
hearing types in the last 12 months.
See the assessment guidelines for a list of hearing types
A4 Have had personal carriage of at least two family law matters legally finalised in the last 24
months including at least
one matter that was prepared for final hearing
a. one matter involving family violence
Victoria Legal Aid
Family Law Panel information package
17
and submit:
• (for matters that were prepared for final hearing) one affidavit and one of either Outline of Case, Summary of Argument or brief to counsel
• (if one matter was not prepared for final hearing) one affidavit and one of either brief to counsel or preparation and notes used for one hearing undertaken as part of the matter.
A5 Have personally appeared in at least one legally aided Roundtable Dispute Management
(RDM) attendance, or similar legally assisted family dispute resolution, in relation to
children’s care arrangements that involved a priority client in the last 12 months and submit a
written outline reflecting on how the practitioner conducted that appearance
A6 Have completed at least five CPD points covering family law, child development, family
violence or mental health topics in the last 24 months
Entry pathway B
B1 Fit one of the following categories:
B1a Be a LIV Accredited Specialist in family law
B1b Have completed Masters in Family Law
B2 Have at least three years recent experience involving one or more of the factors outlined in
the assessment guidelines
B3 Have had personal carriage of at least one family law matter that the practitioner prepared for
final hearing within the last 24 months and submit one affidavit and one outline of case or
summary of argument, or brief to counsel prepared as part of the matter
B4 Have personally appeared in at least one legally aided Roundtable Dispute Management
(RDM) attendance, or similar legally assisted family dispute resolution, in relation to
children’s care arrangements that involved a priority client in the last 12 months
B5 Have completed at least five CPD points covering family law, child development, family
violence or mental health topics in the last 24 months
Entry pathway C
C1 Be a member of the section 29A Independent Children’s Lawyer Panel
C2 Have completed at least five CPD points covering family law, child development, family
violence or mental health topics in the last 24 months
To be approved as a level two Panel Certifier, a practitioner must:
Entry pathway D
D1 Have at least two years recent experience undertaking family law work, including undertaking
matters involving one or more of the factors outlined in the assessment guidelines
D2 Have at least 20 per cent of a fulltime workload comprising family law matters
D3 Have had substantial and active involvement in at least five matters involving a variety of
different hearing types in the last 12 months, and have personally appeared at three of the
hearing types
Victoria Legal Aid
Family Law Panel information package
18
D4 Have had carriage of at least two family law matters in the last 12 months including at least
one matter involving family violence, and submit written outlines for each matter
D5 Have personally appeared in at least one legally aided Roundtable Dispute Management
(RDM) attendance, or similar legally assisted family dispute resolution, in relation to
children’s care arrangements that involved a priority client in the last 12 months and submit a
written outline reflecting on how the practitioner conducted that appearance
D6 Have completed at least five CPD points covering family law, child development, family
violence or mental health topics in the last 24 months
Assessment guidelines (Family Law Panel individual entry requirements)
The assessment guidelines are a guide to how the Family Law Panel individual entry requirements will
be assessed by Victoria Legal Aid.
Assessment guidelines (Family Law Panel individual entry requirements)
Requirements for level one are assessed as follows:
Entry pathway A
A1 Have at least 5 years recent experience undertaking family law work, the 3 most recent of which must
have included undertaking matters involving one or more of the factors outlined in the assessment
guidelines
Practitioner declaration.
The three most recent years of experience must have included undertaking matters that
involved one or more of the following factors:
• the client has an intellectual disability, diagnosed acquired brain injury, diagnosed psychiatric or psychological illness, diagnosed serious health condition or serious physical disability, which makes that person unable to participate effectively in family dispute resolution without legal representation
• the client experiences cultural barriers, which make that person unable to participate effectively in family dispute resolution without legal representation
• the client is experiencing homelessness
• the client identifies as an Indigenous Australian
• the client has experienced or is at risk of experiencing family violence
• a client whose child has experienced or is at risk of experiencing child abuse or family violence
• the client is illiterate
• the client has a matter currently before the court where the proposal or conduct of a party substantially prejudices the ability of a child to maintain a meaningful relationship with one or both parents.
Matters may be either legally aided or privately funded.
A2 Have at least 30 per cent of a fulltime workload comprising family law matters
Practitioner declaration.
A3 Have had personal carriage of, and have appeared in, at least five matters involving different hearing
types in the last 12 months.
Victoria Legal Aid
Family Law Panel information package
19
See the assessment guidelines for a list of hearing types
The practitioner must have personally appeared in at least five of the following types of
hearings in the last 12 months
• duty list hearing
• interim hearing
• directions hearing
• docket hearing or case management hearing
• mention before a judge
• mention before a registrar
• first day of a less adversarial trial (LAT)
• a case assessment conference in the family court
• final hearing.
Practitioner declaration.
Practitioner must provide ATLAS reference numbers where the matters were legally aided.
VLA reserves the right to request the relevant file as part of assessment.
A4 Have had personal carriage of at least two family law matters legally finalised in the last 24 months
including at least
a. one matter that was prepared for final hearing
b. one matter involving family violence
and submit
• (for matters that were prepared for final hearing) one affidavit and one of either Outline of Case, Summary of Argument or brief to counsel
• (if one matter was not prepared for final hearing) one affidavit and one of either brief to counsel or preparation and notes used for one hearing undertaken as part of the matter.
When assessing affidavits and outlines of case, summaries of argument or briefs to counsel
VLA will look for:
• evidence of client care, including assessment of other legal or non-legal problems and any referrals made
• the practitioner’s understanding of relevant issues
• quality of work done.
Practitioner must provide ATLAS reference numbers where the matters were legally aided.
VLA reserves the right to request the relevant file/s as part of assessment.
A5 Have personally appeared in at least one legally aided Roundtable Dispute Management (RDM)
attendance, or similar legally assisted family dispute resolution, in relation to children’s issues that
involved a priority client in the last 12 months and submit a written outline reflecting on how the
practitioner conducted that appearance
A priority client is a person who meets one or more of the following criteria:
• has an intellectual disability, diagnosed acquired brain injury, diagnosed psychiatric or psychological illness, diagnosed serious health condition or serious physical disability, which makes that person unable to participate effectively in family dispute resolution without legal representation
• experiences cultural barriers, which make that person unable to participate effectively in family dispute resolution without legal representation
• is experiencing homelessness
• identifies as an Indigenous Australian
• has experienced or is at risk of experiencing family violence
Victoria Legal Aid
Family Law Panel information package
20
• whose child has experienced or is at risk of experiencing child abuse or family violence
• is illiterate
• has a matter currently before the court where the proposal or conduct of a party substantially prejudices the ability of a child to maintain a meaningful relationship with one or both parents.
Written outlines should focus on how the factors that made the client a priority client, and the
child/ren’s age and stage of development, impacted on the way that the practitioner handled
the matter and how this was reflected in the agreement reached, and must cover:
• the factors that made the client a priority client
• why those factors were relevant to the matter
• how those factors and the child/ren’s age and stage of development were relevant to the best interests of the child/ren
• how those factors impacted and the child/ren’s age and stage of development on the way the practitioner handled the matter
• how the agreement reached reflects the practitioner’s consideration of those factors and the child/ren’s age and stage of development
• how the agreement reached, or proposals put, reflected the best interests of the child/ren.
Maximum 500 words.
Practitioner must provide the ATLAS reference number. VLA reserves the right to request
the relevant file and/or the RDM file as part of assessment.
A6 Have completed at least five CPD points covering family law, child development, family violence or
mental health topics in the last 24 months
The practitioner must provide details of the CPD, including the:
• event
• date of training
• provider organisation.
Entry pathway B
B1 Fit one of the following categories:
B1a Be a LIV Accredited Specialist in family law
Practitioner declaration. VLA may confirm with the Law Institute of Victoria, where
necessary.
B1b Have completed Masters in Family Law
Practitioner declaration. VLA may confirm with the relevant institution, where
necessary.
B2 Have at least three years recent experience undertaking matters involving one or more of the factors
outlined in the assessment guidelines
Practitioner declaration.
These three years of recent experience must have included undertaking matters that
involved one or more of the following factors:
• the client has an intellectual disability, diagnosed acquired brain injury, diagnosed psychiatric or psychological illness, diagnosed serious health condition or serious physical disability, which makes that person unable to participate effectively in family dispute resolution without legal representation
Victoria Legal Aid
Family Law Panel information package
21
• the client experiences cultural barriers, which make that person unable to participate effectively in family dispute resolution without legal representation
• the client is experiencing homelessness
• the client identifies as an Indigenous Australian
• the client has experienced or is at risk of experiencing family violence
• a client whose child has experienced or is at risk of experiencing child abuse or family violence
• the client is illiterate
• the client has a matter currently before the court where the proposal or conduct of a party substantially prejudices the ability of a child to maintain a meaningful relationship with one or both parents.
Matters may be either legally aided or privately funded.
B3 Have had personal carriage of at least one family law matter that the practitioner prepared for final
hearing within the last 24 months and submit one affidavit and one outline of case or summary of
argument or brief to counsel prepared as part of the matter
When assessing affidavits and outlines case, summaries of argument or briefs to counsel
VLA will look for:
• evidence of client care, including assessment of other legal or non-legal problems and any referrals made
• the practitioner’s understanding of relevant issues
• quality of work done.
Practitioner must provide the ATLAS reference number. VLA reserves the right to request
the relevant file and/or the RDM file as part of assessment.
B4 Have personally appeared in at least one legally aided Roundtable Dispute Management (RDM)
attendance, or similar legally assisted family dispute resolution, in relation to children’s care
arrangements that involved a priority client in the last 12 months
Practitioner declaration.
A priority client is a person who meets one or more of the following criteria:
• has an intellectual disability, diagnosed acquired brain injury, diagnosed psychiatric or psychological illness, diagnosed serious health condition or serious physical disability, which makes that person unable to participate effectively in family dispute resolution without legal representation
• experiences cultural barriers, which make that person unable to participate effectively in family dispute resolution without legal representation
• is experiencing homelessness
• identifies as an Indigenous Australian
• has experienced or is at risk of experiencing family violence
• whose child has experienced or is at risk of experiencing child abuse or family violence
• is illiterate
• has a matter currently before the court where the proposal or conduct of a party substantially prejudices the ability of a child to maintain a meaningful relationship with one or both parents.
Practitioner must provide the ATLAS reference number, where relevant. VLA reserves the
right to request the relevant file and/or the RDM file as part of assessment.
B5 Have completed at least five CPD points covering family law, child development, family violence or
mental health topics in the last 24 months
Victoria Legal Aid
Family Law Panel information package
22
The practitioner must provide details of the CPD, including the:
• event
• date of training
• provider organisation.
Entry pathway C
C1 Be a member of the section 29A Independent Children’s Lawyer Panel
Practitioner declaration. VLA may confirm with internal records, where necessary.
C2 Have completed at least five CPD points covering family law, child development, family violence or
mental health topics in the last 24 months
The practitioner must provide details of the CPD, including the:
• event
• date of training
• provider organisation.
Requirements for level two are assessed as follows:
Entry pathway D
D1 Have at least two years recent experience undertaking family law work, including undertaking matters
involving one or more of the factors outlined in the assessment guidelines
Practitioner declaration.
The practitioner’s experience must have included undertaking matters that involved one or
more of the following factors:
• the client has an intellectual disability, diagnosed acquired brain injury, diagnosed psychiatric or psychological illness, diagnosed serious health condition or serious physical disability, which makes that person unable to participate effectively in family dispute resolution without legal representation
• the client experiences cultural barriers, which make that person unable to participate effectively in family dispute resolution without legal representation
• the client is experiencing homelessness
• the client identifies as an Indigenous Australian
• the client has experienced or is at risk of experiencing family violence
• a client whose child has experienced or is at risk of experiencing child abuse or family violence
• the client is illiterate
• the client has a matter currently before the court where the proposal or conduct of a party substantially prejudices the ability of a child to maintain a meaningful relationship with one or both parents.
Matters may be either legally aided or privately funded.
D2 Have at least 20 per cent of a fulltime workload comprising family law matters
Practitioner declaration.
D3 Have had substantial and active involvement in at least five matters involving a variety of different
hearing types in the last 12 months, and have personally appeared at three of the hearing types
Practitioner declaration.
Victoria Legal Aid
Family Law Panel information package
23
The practitioner must have personally appeared in at least three of the following types of
hearings in the last 12 months
• duty list hearing
• interim hearing
• directions hearing
• docket hearing or case management hearing
• mention before a judge
• mention before a registrar
• first day of a less adversarial trial (LAT)
• a case assessment conference in the family court
• final hearing.
Practitioners must provide ATLAS reference numbers for legally aided matters and tell us
whether they briefed counsel or appeared personally. VLA reserves the right to request the
relevant file as part of assessment.
D4 Have had carriage of at least two family law matters in the last 12 months including at least one
matter involving family violence, and submit written outlines for each matter
Outlines must describe:
• the issues involved
• how the practitioner handled the issues involved
• how the practitioner assisted the client before, during and after the RDM attendance, for matters involving RDM.
When assessing written outlines VLA will look for:
• evidence of client care, including assessment of other legal or non-legal problems and any referrals made
• the practitioner’s understanding of relevant issues
• quality of work done.
When assessing written outlines involving RDM attendances VLA will also look for:
• understanding of the priority client’s needs
• how the practitioner understands and promotes the aims of RDM
• how well the practitioner prepared for the hearing (including meeting with the client to clarify client’s goals and risks and the history of the dispute)
• evidence of a risk and capacity assessment of the client’s ability to participate with a lawyer present (including consideration of the need for a joint or shuttle format)
• how the practitioner enabled the client to participate effectively and achieve a positive outcome (eg through preparing the client for the hearing, providing advice, negotiating and suggesting resolutions)
• how the practitioner’s interventions promoted safe and child-focussed outcomes
• evidence of constructive and respectful interactions with the chairperson, the client, other parties and other lawyers or ICLs present
• how the practitioner understands their role in the RDM process.
Maximum 500 words.
The practitioner must provide the ATLAS reference numbers for legally aided matters. VLA
reserves the right to request the relevant file and/or the RDM file as part of assessment.
D5 Have personally appeared in at least one legally aided Roundtable Dispute Management (RDM)
attendance, or similar legally assisted family dispute resolution, in relation to children’s care
Victoria Legal Aid
Family Law Panel information package
24
arrangements that involved a priority client in the last 12 months and submit a written outline
reflecting on how the practitioner conducted that appearance
A priority client is a person who meets one or more of the following criteria:
• has an intellectual disability, diagnosed acquired brain injury, diagnosed psychiatric or psychological illness, diagnosed serious health condition or serious physical disability, which makes that person unable to participate effectively in family dispute resolution without legal representation
• experiences cultural barriers, which make that person unable to participate effectively in family dispute resolution without legal representation
• is experiencing homelessness
• identifies as an Indigenous Australian
• has experienced or is at risk of experiencing family violence
• whose child has experienced or is at risk of experiencing child abuse or family violence
• is illiterate
• has a matter currently before the court where the proposal or conduct of a party substantially prejudices the ability of a child to maintain a meaningful relationship with one or both parents.
Written outlines should focus on how the factors that made the client a priority client, and the
child/ren’s age and stage of development, impacted on the way that the practitioner handled
the matter and how this was reflected in the agreement reached and must cover:
• the factors that made the client a priority client
• why those factors were relevant to the matter
• how those factors and the child/ren’s age and stage of development were relevant to the best interests of the child/ren
• how those factors impacted and the child/ren’s age and stage of development on the way the practitioner handled the matter
• how the agreement reached reflects the practitioner’s consideration of those factors and the child/ren’s age and stage of development
• how the agreement reached, or proposals put, reflected the best interests of the child/ren.
Maximum 500 words.
VLA reserves the right to request the relevant file and/or the RDM file as part of
assessment.
D6 Have completed at least five CPD points covering family law, child development, family violence or
mental health topics in the last 24 months
The practitioner must provide details of the CPD, including the:
• event
• date of training
• provider organisation.
Victoria Legal Aid
Family Law Panel information package
25
Family Law Panel frequently asked questions
These frequently asked questions support the Family Law Panel key information, Family Law Panel
individual entry requirements and the Family Law Panel individual application form, available on the
Family Law Panel page on our website (http://www.legalaid.vic.gov.au/family-law-panel).
Topics covered
The following is a quick guide to the information covered in these FAQs:
Using these FAQs ......................................................................................................................................... 27
Q1. Who should use these FAQs? ........................................................................................................ 27
Q2. Am I a firm or an individual? ........................................................................................................... 27
Q3. What types of work does the Family Law Panel cover? ................................................................. 27
How to apply ................................................................................................................................................. 27
Q4. How do I apply? .............................................................................................................................. 27
Q5. Who should apply? ......................................................................................................................... 28
Q6. Why are approved independent children’s lawyers eligible for the family law panel? .................... 28
Q7. What should a firm consider before applying for panel membership? ........................................... 28
Q8. What does an individual need to do before applying to be a Panel Certifier? ................................ 28
Q9. How long does it take to complete an individual application? ........................................................ 29
Q10. I am a sole practitioner – what applications do I need to submit? .............................................. 29
Q11. What can I do if I need help applying?........................................................................................ 29
Q12. Do I need to sign the application form? ...................................................................................... 29
Panel membership model ............................................................................................................................. 29
Q13. What is the panel membership model? ...................................................................................... 29
Q14. What is the accountability structure in VLA’s membership model? ............................................ 29
Q15. What is an exclusive panel? ....................................................................................................... 30
Q16. Will I need to use the simplified grants process when on the panel? ......................................... 30
Q17. What is the difference between a level one and level two Panel Certifier for the Family Law
Panel? 30
Q18. When does a firm’s membership become effective? .................................................................. 30
Q19. How many practitioners in the firm must apply for Panel Certifier status? ................................. 30
Individual entry requirements ........................................................................................................................ 31
Q20. What are the individual entry requirements? .............................................................................. 31
Q21. What is my ATLAS user ID as required on the individual application form? .............................. 31
Q22. What should I consider before choosing an entry pathway? ...................................................... 31
Q23. What client factors are required for entry requirements A1, B2 or D1, or make someone a
‘priority client’ (requirements A5, B4 and D5)? ......................................................................................... 31
Q24. If the matter used to meet requirement D4 involves an FDRS attendance, can I also use
that matter to meet requirement D5? ........................................................................................................ 32
Q25. What does ‘personal carriage’ of a matter mean? ...................................................................... 32
Firm entry requirements ................................................................................................................................ 32
Q26. Does the firm need a LIV Accredited Specialist to be on the Family Law Panel? ...................... 32
Victoria Legal Aid
Family Law Panel information package
26
When to apply ............................................................................................................................................... 32
Q27. Is there a deadline for applications? ........................................................................................... 32
Q28. What does it mean that the panel is continuously open? ........................................................... 32
Exemptions ................................................................................................................................................... 33
Q29. How do I request an exemption? ................................................................................................ 33
Q30. How are exemption requests assessed? .................................................................................... 33
Q31. What issues are considered for special circumstances exemptions? ........................................ 33
Q32. Can I apply for more than one exemption? ................................................................................ 34
Q33. Is a lower quality standard allowed of firms and certifiers who are subject to an
exemption? ............................................................................................................................................... 34
Assessment of applications .......................................................................................................................... 34
Q34. How are applications assessed? ................................................................................................ 34
Q35. How long will it take for my application to be assessed? ............................................................ 34
Q36. What can I do if my application is refused? ................................................................................ 34
Conditions for inclusion on the panel (firms) ................................................................................................ 34
Q37. Why do we send a firm a Panel Agreement? ............................................................................. 34
Conditions for status as Panel Certifier (individuals) .................................................................................... 35
Q38. Why do we send a Certifier Acknowledgement document? ....................................................... 35
Victoria Legal Aid
Family Law Panel information package
27
Using these FAQs
Q1. Who should use these FAQs?
These FAQs contain information relevant to both firms applying for inclusion on the Family Law
Panel and to individual practitioners applying for approval as Panel Certifiers on the Family Law
Panel.
Q2. Am I a firm or an individual?
The terms ‘firm’ and ‘individual’ should be attributed their commonly understood, plain English
meaning.
The firm is the private legal practice that employs one or more private legal practitioners
(individuals). A nominated contact person who has been given authority to act as Victoria Legal
Aid’s (VLA’s) point of contact for the application process represents the firm when engaging with
VLA about the application.
An individual is any private legal practitioner who is employed by an applicant firm or is a
partner of that firm.
Firms apply for membership of the panel, individuals apply for approval as Panel Certifiers.
A sole practitioner is both the firm and an individual practitioner and, as such, must submit both
a firm and individual application.
Q3. What types of work does the Family Law Panel cover?
The Family Law Panel covers legally assisted:
• family dispute resolution service (FDRS) procedures
• family law litigation matters (including financial support and maintenance)
• appeals in family law or child support matters
• international child abduction matters.
How to apply
Q4. How do I apply?
The firm must be a member of the panel and have approved individual Panel Certifiers on its
staff to be able to receive grants of legal assistance. The firm may be a member of the panel at
any time, but its membership will only be active when it has at least one Panel Certifier on staff
to certify grant applications.
Firms apply for membership by submitting a firm application form.
Each individual practitioner employed by an applicant firm can apply for approval as a Panel
Certifier by submitting a Family Law Panel individual application form. See the Family Law
Panel key information for full details of how to apply.
Application forms can be found on the Family Law Panel page of VLA’s website
(http://www.legalaid.vic.gov.au/family-law-panel).
Victoria Legal Aid
Family Law Panel information package
28
Q5. Who should apply?
Firms and individuals who wish to undertake legally aided family law matters must be on the
section 29A Family Law Panel.
Firms who have not yet applied for the Family Law Panel should apply for panel membership by
submitting a firm application.
Individual practitioners who are not automatically eligible for Panel Certifier status should apply
for Panel Certifier status by submitting an individual application.
Individual practitioners approved for Independent Children’s Lawyer (ICL) Panel are
automatically eligible for Panel Certifier status on the section 29A Family Law Panel, so do not
need to submit an individual application.
Q6. Why are approved independent children’s lawyers eligible for the family law panel?
The entry requirements for the Family Law Panel address the specific skills required to handle
family law matters well.
Approved ICLs are automatically eligible because the entry requirements for the Family Law
Panel have been developed with particular regard family law and children’s matters, and VLA is
able to assess applicants on the specific skills and capacity necessary to handle family law
matters as part of the assessment process for the Independent Children’s Lawyer Panel.
Q7. What should a firm consider before applying for panel membership?
Firms only need to submit one application to be considered for inclusion on the range of section
29A panels. When a firm first applies it should consider in advance the section 29A panels on
which it wishes to be included now and in the future.
If a firm later wishes to be included on additional panels it must apply separately for these
panels.
Before applying it is highly recommended that the firm takes time to read the Information
package: Family Law Panel, especially the Section 29A panels firm entry requirements
(including assessment guidelines), and the Section 29A panels firm application form.
Q8. What does an individual need to do before applying to be a Panel Certifier?
Before applying for Panel Certifier status, it is highly recommended that individual practitioners
take time to familiarise themselves with the Information package: Family Law Panel, especially
the Family Law Panel individual entry requirements (including assessment guidelines) and the
Family Law Panel application form available on the Family Law Panel
(http://www.legalaid.vic.gov.au/family-law-panel) page on our website. These documents
contain essential information to help with the application. Understanding this information will
make the application process quicker and more efficient.
As part of the application practitioners are required to select samples of their work to submit or
to describe matters they have undertaken in a written outline. Practitioners should allow
themselves time to thoroughly consider which matters are best suited to demonstrate their skills
and capacity as outlined in the entry requirements and assessment guidelines before
completing the application form.
Victoria Legal Aid
Family Law Panel information package
29
Q9. How long does it take to complete an individual application?
The application process for individual applicants seeking Panel Certifier status on the Family
Law Panel is estimated to take around 4 hours. This includes time to read the information
package and entry requirements, time to reflect on relevant matters they have carried and
prepare suitable written outlines, and time to complete the application form itself.
Every effort has been made to make the application form as short and easy to complete as
possible. However, practitioners should note it may take some time to identify suitable matters
and prepare written outlines to submit as part of the application.
It may take less or more time for each individual applicant.
Q10. I am a sole practitioner – what applications do I need to submit?
Sole practitioners must meet both the firm and individual entry requirements and must submit
both a firm application and an individual application.
Q11. What can I do if I need help applying?
Practitioners and firms are welcome to contact VLA’s Panels Co-ordinator for assistance with
the application process or with any questions arising out of the information package.
The Panels Co-ordinator can be contacted via email at [email protected] or by phone on
(03) 9606 5264.
Q12. Do I need to sign the application form?
You are not required to sign the application form. Electronically submitting the application form
is your acknowledgement of the matters contained within the declaration and acts as substitute
for a signature.
Panel membership model
Q13. What is the panel membership model?
Detailed information about the panel membership model can be found in the Family Law Panel
key information.
Q14. What is the accountability structure in VLA’s membership model?
VLA’s membership model includes a combination of firm accountability and individual
accountability.
The individual accountability means that Panel Certifiers are accountable for all matters that
they certify, even where another practitioner (Certifier or non-certifier) has done the work.
Combined firm and individual accountability gives VLA a broader range of less disruptive
options to address quality issues. While the firm is responsible overall for ensuring the quality of
work done, the introduction of individual accountability allows VLA to address quality issues with
individual certifiers where the issue can clearly be isolated to that particular practitioner within
the firm. For example, VLA may alter or revoke the practitioner’s Panel Certifier status, rather
than having to seek to remove the whole firm from the pane.
However, the firm is solely accountable for some quality issues. This includes quality issues that
can be linked to a failure of the firm to continuously meet the firm entry requirements and may
Victoria Legal Aid
Family Law Panel information package
30
also include issues arising from the firm not sufficiently enabling or supporting its certifiers to
meet their obligations as certifiers. For example, if the firm does not manage caseloads to
ensure that the certifier is able to adequately manage that caseload to the standards expected
by VLA, including supervising any other practitioners working on matters they have certified.
The firm should consider ensuring that all practitioners who meet the entry requirements do
apply for approval as Panel Certifiers. This will allow the firm to achieve the best possible
proportion of Panel Certifiers to non-certifiers and thereby a better distribution of risk if quality
issues arise.
Q15. What is an exclusive panel?
An ‘exclusive’ panel is a section 29A panel covering a specific area of law, where grants for
matters covered by that panel can only be allocated to members of that panel. Section 30
general referral panel members are not able to receive grants for matters covered by exclusive
panels.
Exclusive panels ensure that clients are represented by practitioners with the skill, capacity and
experience to be doing good quality work on the types of matters covered by the panel.
Under the panel membership model all section 29A panels are continually open, which means
that applications for inclusion or Panel Certifier status on the section 29A Family Law Panel can
be submitted at any time.
Q16. Will I need to use the simplified grants process when on the panel?
Yes. Applications for grants of legal assistance are submitted through ATLAS using the
simplified grants process.
Q17. What is the difference between a level one and level two Panel Certifier for the Family Law Panel?
The key difference between level one and level two Panel Certifiers is the quality auditing
requirements.
During the Panels Review Process, individuals are approved for a period of 12 months.
Q18. When does a firm’s membership become effective?
If the firm’s application is approved, the firm is found suited for inclusion on each of the section
29A panels for which it applied.
However, for a panel membership to become effective, at least one employee of the firm must
be approved as a Panel Certifier for that panel.
Q19. How many practitioners in the firm must apply for Panel Certifier status?
At least one employee of the firm must be approved as a Panel Certifier for the firm’s
membership to be active.
However, firms should consider ensuring that all practitioners who can meet the entry
requirements apply for approval as Panel Certifiers, as this will benefit the firm under the
accountability structure for the membership model.
Victoria Legal Aid
Family Law Panel information package
31
Individual entry requirements
Q20. What are the individual entry requirements?
Individual entry requirements describe the specific skills and capacity required for an individual
practitioner to be approved as a Panel Certifier on the Family Law Panel.
Individual entry requirements can be found on the Family Law Panel page of VLA’s website
(http://www.legalaid.vic.gov.au/family-law-panel).
Q21. What is my ATLAS user ID as required on the individual application form?
Your ATLAS user ID is your current ATLAS login name.
If your firm is currently on a Section 29A or the Section 30 panel but you are not registered as a
user on ATLAS, you must ask your firm’s ATLAS administrator to create your user ID before
you apply for the Family Law Panel.
If your firm is on the Section 30 panel, but has never registered to use ATLAS, your firm must
register to use ATLAS before you will be able to apply for the Family Law Panel.
If your firm is not currently on a Section 29A or the Section 30 panel, you will not yet have a
user ID in ATLAS. Your firm must apply for inclusion on the Section 30 panel and register to use
ATLAS before you will be able to apply for the Family Law Panel.
Firms can apply for inclusion on the Section 30 panel by completing the Section 30 application
form on the panels page of VLA’s website (http://www.legalaid.vic.gov.au/panels).
Q22. What should I consider before choosing an entry pathway?
You must be able to meet all requirements for the entry pathway you choose, so you should
consider which certification level best suits your experience.
Q23. What client factors are required for entry requirements A1, B2 or D1, or make someone a ‘priority client’ (requirements A5, B4 and D5)?
The entry requirements for the Family Law Panel require applicants to have experience
representing clients who are experiencing the sorts of issues that make them particularly
vulnerable or qualify them as VLA priority clients. These factors include:
• the client has an intellectual disability, diagnosed acquired brain injury, diagnosed
psychiatric or psychological illness, diagnosed serious health condition or serious
physical disability, which makes that person unable to participate effectively in family
dispute resolution without legal representation
• the client experiences cultural barriers, which make that person unable to participate
effectively in family dispute resolution without legal representation
• the client is experiencing homelessness
• the client identifies as an Indigenous Australian
• the client has experienced or is at risk of experiencing family violence
• a client whose child has experienced or is at risk of experiencing child abuse or family
violence
• the client is illiterate
Victoria Legal Aid
Family Law Panel information package
32
• the client has a matter currently before the court where the proposal or conduct of a party
substantially prejudices the ability of a child to maintain a meaningful relationship with one
or both parents.
Some or all of the applicant’s recent experience should involve representing clients in matters
involving one or more these factors.
Written outlines relating to roundtable dispute management or similar legally assisted family
dispute resolution submitted to meet entry requirements A5, B4 and D5 must involve a ‘priority
client’ who meets one or more of these factors.
Q24. If the matter used to meet requirement D4 involves an FDRS attendance, can I also use that matter to meet requirement D5?
Yes. If the matter meets all of the criteria for both requirements, including those outlined in the
assessment guidelines, you may use the matter as your example to meet both requirements.
Q25. What does ‘personal carriage’ of a matter mean?
‘Personal carriage’ means that you have undertaken all work on that matter yourself. The entry
requirements call for written outlines reflecting on files that you have had personal carriage of.
If you have not had personal carriage of any files meeting the requirements you must explain
your involvement in the carriage of the file as part of the written outline that accompanies the file
(on the application form). This explanation should address:
• the percentage of work you undertook personally and who undertook the remainder of the
work
• how you supervised work undertaken by others
• your involvement in case analysis, including evidentiary and legal analysis, and strategic
decision making relevant to the matter
• how you managed interaction with the client.
Firm entry requirements
Q26. Does the firm need a LIV Accredited Specialist to be on the Family Law Panel?
No. LIV Accredited Specialists in children’s law or family law can use a simplified application
pathway (pathway B) to apply for individual Panel Certifier status on the Family Law Panel. This
streamlines the individual application process and reduces the supporting documentation that
needs to be provided with the application.
When to apply
Q27. Is there a deadline for applications?
Firms and Individuals can apply at any time, as the panel is continuously open.
Q28. What does it mean that the panel is continuously open?
It means that firms and practitioners who meet the panel entry requirements and wish to be able
to do legally aided family law matters can apply at any time.
Victoria Legal Aid
Family Law Panel information package
33
Exemptions
Q29. How do I request an exemption?
Individual applicants can request any exemptions they may require at part 4 of the individual
application form.
Before applying for an exemption, see Exemptions to entry requirements and self-assess to see
whether you may be eligible and what type of exemption you should request.
When requesting an exemption you must specify which requirement and/or which aspects of the
requirement you require exemption from, and provide your reason for needing the exemption.
This reason must either address how you meet the eligibility criteria (for common exemptions)
or explain any special circumstances that apply in your case.
When completing the exemption request section of the application form, you should specify all
exemptions you are requesting and raise all relevant reasons that you would like VLA to take
into account when it is assessing your request.
There are no exemptions available for firm requirements.
Q30. How are exemption requests assessed?
Exemption requests are assessed when the application is assessed.
Common exemptions are available to applicants who meet the eligibility criteria, at the
discretion of VLA. If multiple exemptions are requested the request will be assessed on a case-
by-case basis.
Special circumstances exemption requests are assessed on a case-by-case basis. As part of
the assessment process, VLA will also set any conditions applicable to the exemption when
deciding the outcome of the request.
Q31. What issues are considered for special circumstances exemptions?
Special circumstances exemptions are designed to be responsive to specific issues and
circumstances that mean an applicant is legitimately unable to meet the full entry requirements
at the time of application.
Because special circumstances exemptions need to be flexible enough to respond to a range of
unique issues and circumstances, it is not possible to provide a definitive list of what will be
considered.
When assessing individual applicants’ requests, consideration may be given to any significant
and/or unavoidable circumstance that has disrupted the applicant’s ability to practice for a
period of time or their ability to get access to the types of matters or experience covered by the
entry requirements.
Applicants who do not meet all the entry requirements but who are practising in a geographic
area with limited coverage by legal aid service providers are encouraged to apply for a special
circumstances exemption.
Special circumstances exemptions addressing the need for coverage in a rural area will be
assessed against how we can best achieve high-quality coverage in that area.
Victoria Legal Aid
Family Law Panel information package
34
Applicants who are not granted exemptions may apply for the panel again after 6 months and
when they have addressed the reasons for requiring the exemption or if there is a significant
change to coverage in the area.
Q32. Can I apply for more than one exemption?
While in some cases multiple exemptions may be granted, this will only be done on a case-by-
case basis. Emphasis will be placed on ensuring adequate representation in rural areas.
Q33. Is a lower quality standard allowed of firms and certifiers who are subject to an exemption?
No. All panel firms and Panel Certifiers must perform to the same quality standard.
Exemptions to the entry requirements are granted to ensure coverage in regional areas and to
ensure that the entry requirements are feasible for experienced practitioners under a range of
circumstances.
Practitioners who are included on the panel subject to an exemption are generally expected to
eventually meet the full requirements. The conditions attached to exemptions are aimed at
achieving this.
Assessment of applications
Q34. How are applications assessed?
During the panels review process, applications will be assessed by the EDLP based on
materials provided, VLA knowledge of the applicant, internal VLA records, and publicly available
records.
Q35. How long will it take for my application to be assessed?
VLA is assessing applications on an ongoing two-month assessment cycle.
Q36. What can I do if my application is refused?
If VLA intends to refuse your application, you will be given the opportunity to respond to specific
issues and concerns before a final decision is made.
If the final decision is unfavourable, you will be given the reasons that led to that decision.
VLA does not offer a review of these decisions.
However, if your application is refused you will have the opportunity to reapply for inclusion on
the panel after six months of receiving the unfavourable decision. This is intended to allow
sufficient time to address the reasons underpinning the unfavourable decision before
reapplying.
Conditions for inclusion on the panel (firms)
Q37. Why do we send a firm a Panel Agreement?
This document outlines the basis of firms’ inclusion on panels. Firms are deemed to accept its
terms once the firm applies via ATLAS for legal assistance which has been certified by an
individual certifier for the same Panel.
Victoria Legal Aid
Family Law Panel information package
35
Conditions for status as Panel Certifier (individuals)
Q38. Why do we send a Certifier Acknowledgement document?
The Panel Certifier Acknowledgement is the portable documentation for practitioners, along with
a letter of offer from VLA, showing that they are approved as a Panel Certifier on the panel. It
also outlines the rights and obligations of certifiers