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Family-Centered Family-Centered Action Plan Action Plan Partners For Children Provider Training 2013 Jill Abramson, M.D., MPH Sharon Lambton, RN, MSN Galynn Thomas, RN, MSN

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Page 1: Family-Centered Action Plan Partners For Children Provider Training 2013 Jill Abramson, M.D., MPH Sharon Lambton, RN, MSN Galynn Thomas, RN, MSN

Family-CenteredFamily-Centered Action Plan Action Plan

Partners For Children

Provider Training 2013

Jill Abramson, M.D., MPHSharon Lambton, RN, MSN

Galynn Thomas, RN, MSN

Page 2: Family-Centered Action Plan Partners For Children Provider Training 2013 Jill Abramson, M.D., MPH Sharon Lambton, RN, MSN Galynn Thomas, RN, MSN

PFC Provider TrainingPFC Provider Training

OverviewOverview Care Coordination/CCSNL/CommunicationCare Coordination/CCSNL/Communication

Family-Centered Action PlanFamily-Centered Action Plan Services/BillingServices/Billing Federal Assurances/ Health & WelfareFederal Assurances/ Health & Welfare Agency Responsibilities/SummaryAgency Responsibilities/Summary

Page 3: Family-Centered Action Plan Partners For Children Provider Training 2013 Jill Abramson, M.D., MPH Sharon Lambton, RN, MSN Galynn Thomas, RN, MSN

What happens before What happens before

the F-CAP begins?the F-CAP begins?

Page 4: Family-Centered Action Plan Partners For Children Provider Training 2013 Jill Abramson, M.D., MPH Sharon Lambton, RN, MSN Galynn Thomas, RN, MSN

Pre F-CAPPre F-CAP

Child referred to CCSNL – signed referralChild referred to CCSNL – signed referral

Medical eligibility - Level of Care Medical eligibility - Level of Care determination completeddetermination completed

Child/family meets with CCSNLChild/family meets with CCSNL

PFC Family /Child Agreement - signedPFC Family /Child Agreement - signed

Page 5: Family-Centered Action Plan Partners For Children Provider Training 2013 Jill Abramson, M.D., MPH Sharon Lambton, RN, MSN Galynn Thomas, RN, MSN

Pre F-CAPPre F-CAP

Freedom of Choice - signedFreedom of Choice - signed

PFC Provider chosenPFC Provider chosen

Child enrolled in the PFC by CCSNLChild enrolled in the PFC by CCSNL

Agency notified by CCSNL.Agency notified by CCSNL.

Page 6: Family-Centered Action Plan Partners For Children Provider Training 2013 Jill Abramson, M.D., MPH Sharon Lambton, RN, MSN Galynn Thomas, RN, MSN

COMPREHENSIVE CARE PLANCOMPREHENSIVE CARE PLAN

Family-Centered Action Plan Family-Centered Action Plan (F-CAP)(F-CAP)

Page 7: Family-Centered Action Plan Partners For Children Provider Training 2013 Jill Abramson, M.D., MPH Sharon Lambton, RN, MSN Galynn Thomas, RN, MSN

Comprehensive Care PlanComprehensive Care Plan

CommunicationCommunication

Page 8: Family-Centered Action Plan Partners For Children Provider Training 2013 Jill Abramson, M.D., MPH Sharon Lambton, RN, MSN Galynn Thomas, RN, MSN

Comprehensive Care PlanComprehensive Care Plan

F-CAPF-CAP PurposePurpose HistoryHistory DevelopmentDevelopment SectionsSections FrequencyFrequency

Page 9: Family-Centered Action Plan Partners For Children Provider Training 2013 Jill Abramson, M.D., MPH Sharon Lambton, RN, MSN Galynn Thomas, RN, MSN

F-CAP PurposeF-CAP Purpose

Purpose: comprehensive family-centered Purpose: comprehensive family-centered care plan identifying needs, describing care plan identifying needs, describing goals and desired servicesgoals and desired services

– ChildChild– FamilyFamily– Circle of SupportCircle of Support– Care CoordinatorCare Coordinator

Page 10: Family-Centered Action Plan Partners For Children Provider Training 2013 Jill Abramson, M.D., MPH Sharon Lambton, RN, MSN Galynn Thomas, RN, MSN

F-CAP PurposeF-CAP Purpose

Integration of child/family/care Integration of child/family/care providers:providers:– GoalsGoals

– Medical objectivesMedical objectives

Help the child successfully and Help the child successfully and

safely, live in the community.safely, live in the community.

Page 11: Family-Centered Action Plan Partners For Children Provider Training 2013 Jill Abramson, M.D., MPH Sharon Lambton, RN, MSN Galynn Thomas, RN, MSN

Comprehensive Care PlanComprehensive Care Plan

Family-CenteredFamily-Centered Parent/family present at all stagesParent/family present at all stages

– Initial Development Initial Development

– InterimInterim

– 60 Day Assessments60 Day Assessments

– 6 Month Full F-CAP Revision6 Month Full F-CAP Revision

Page 12: Family-Centered Action Plan Partners For Children Provider Training 2013 Jill Abramson, M.D., MPH Sharon Lambton, RN, MSN Galynn Thomas, RN, MSN

Comprehensive Care PlanComprehensive Care Plan

Serves the child across many settingsServes the child across many settings– HomeHome

– SchoolSchool

– HospitalHospital

– OutpatientOutpatient

– CommunityCommunity

– OtherOther

Page 13: Family-Centered Action Plan Partners For Children Provider Training 2013 Jill Abramson, M.D., MPH Sharon Lambton, RN, MSN Galynn Thomas, RN, MSN

Comprehensive Care PlanComprehensive Care Plan

The Care Plan identifiesThe Care Plan identifies– The IssuesThe Issues

– The GoalsThe Goals

– The ResourcesThe Resources

– The Services that support the goals.The Services that support the goals.

Page 14: Family-Centered Action Plan Partners For Children Provider Training 2013 Jill Abramson, M.D., MPH Sharon Lambton, RN, MSN Galynn Thomas, RN, MSN

F-CAP HistoryF-CAP History

HistoryHistory

Key documentKey document

Page 15: Family-Centered Action Plan Partners For Children Provider Training 2013 Jill Abramson, M.D., MPH Sharon Lambton, RN, MSN Galynn Thomas, RN, MSN

F-CAP DevelopmentF-CAP Development

Who participates: Who participates:

– ChildChild Family Family

– Circle of Support Care CoordinatorCircle of Support Care Coordinator

– CCSNLCCSNL

Page 16: Family-Centered Action Plan Partners For Children Provider Training 2013 Jill Abramson, M.D., MPH Sharon Lambton, RN, MSN Galynn Thomas, RN, MSN

F-CAP DevelopmentF-CAP Developmentcontinuedcontinued

Who participates continuedWho participates continued

– Special Care CenterSpecial Care Center

– PhysicianPhysician

– Counselor Counselor

– Expressive Therapist(s)Expressive Therapist(s)

Page 17: Family-Centered Action Plan Partners For Children Provider Training 2013 Jill Abramson, M.D., MPH Sharon Lambton, RN, MSN Galynn Thomas, RN, MSN

F-CAP Development F-CAP Development continuedcontinued

Who is responsible for completion?Who is responsible for completion?

– Care CoordinatorCare Coordinator

– CCSNLCCSNL

Page 18: Family-Centered Action Plan Partners For Children Provider Training 2013 Jill Abramson, M.D., MPH Sharon Lambton, RN, MSN Galynn Thomas, RN, MSN

F-CAP Development F-CAP Development continuedcontinued

Collaborative, Coordinated effortCollaborative, Coordinated effort

Care Coordinator Care Coordinator

Page 19: Family-Centered Action Plan Partners For Children Provider Training 2013 Jill Abramson, M.D., MPH Sharon Lambton, RN, MSN Galynn Thomas, RN, MSN
Page 20: Family-Centered Action Plan Partners For Children Provider Training 2013 Jill Abramson, M.D., MPH Sharon Lambton, RN, MSN Galynn Thomas, RN, MSN

F-CAP SectionsF-CAP Sections

– Patient InformationPatient Information

– Health & Symptom ManagementHealth & Symptom Management

– Health & Safety (Federal Assurance)Health & Safety (Federal Assurance)

– Family Social InformationFamily Social Information

– Home Environment Evaluation Home Environment Evaluation

– Goals and PlansGoals and Plans

– ServicesServices

– Family ToolsFamily Tools

Page 21: Family-Centered Action Plan Partners For Children Provider Training 2013 Jill Abramson, M.D., MPH Sharon Lambton, RN, MSN Galynn Thomas, RN, MSN

F-CAP SectionsF-CAP Sections

Patient InformationPatient Information

– DemographicDemographic

– DiagnosisDiagnosis

– Health care providersHealth care providers

– Other agenciesOther agencies

Page 22: Family-Centered Action Plan Partners For Children Provider Training 2013 Jill Abramson, M.D., MPH Sharon Lambton, RN, MSN Galynn Thomas, RN, MSN

F-CAP SectionsF-CAP Sections

Health & Symptom ManagementHealth & Symptom Management

– Medical historyMedical history

– Physical assessmentPhysical assessment

Review of systemsReview of systems

– Rehabilitation potentialRehabilitation potential

– Education medical treatmentEducation medical treatment

Medical treatment goalsMedical treatment goals

– Goals specific to medical treatmentGoals specific to medical treatment

Page 23: Family-Centered Action Plan Partners For Children Provider Training 2013 Jill Abramson, M.D., MPH Sharon Lambton, RN, MSN Galynn Thomas, RN, MSN

F-CAP SectionsF-CAP Sections

Health & Safety – Federal AssuranceHealth & Safety – Federal Assurance

– Risk factorsRisk factors

InterventionIntervention

PlanPlan

– EducationEducation

– Risk of abuse, neglect, or exploitationRisk of abuse, neglect, or exploitation

– Discussion and reminder to child & familyDiscussion and reminder to child & family

Page 24: Family-Centered Action Plan Partners For Children Provider Training 2013 Jill Abramson, M.D., MPH Sharon Lambton, RN, MSN Galynn Thomas, RN, MSN

Health & WelfareHealth & Welfare

ExamplesExamples

– Reports to agenciesReports to agencies

– Education begins with the CCSNLEducation begins with the CCSNLSets the tone – non threateningSets the tone – non threatening

– Every F-CAP reviewEvery F-CAP review

Page 25: Family-Centered Action Plan Partners For Children Provider Training 2013 Jill Abramson, M.D., MPH Sharon Lambton, RN, MSN Galynn Thomas, RN, MSN

F-CAP SectionsF-CAP Sections

Family / Social InformationFamily / Social Information

– CaregiverCaregiver

– ChildrenChildren

– AdultsAdults

– Circle of SupportCircle of Support

Page 26: Family-Centered Action Plan Partners For Children Provider Training 2013 Jill Abramson, M.D., MPH Sharon Lambton, RN, MSN Galynn Thomas, RN, MSN

F-CAP SectionsF-CAP Sections

Family / Social InformationFamily / Social Information

– Spiritual beliefs/ religious beliefsSpiritual beliefs/ religious beliefs

– Traditional health care beliefsTraditional health care beliefs

– Contextual and cultural issuesContextual and cultural issues

Page 27: Family-Centered Action Plan Partners For Children Provider Training 2013 Jill Abramson, M.D., MPH Sharon Lambton, RN, MSN Galynn Thomas, RN, MSN

Family / Social InformationFamily / Social Information

– PsychosocialPsychosocial

ChildChild

FamilyFamily

SiblingsSiblings

– Observations/ impressions/ concernsObservations/ impressions/ concerns

– Plan and specific goalsPlan and specific goals

F-CAP SectionsF-CAP Sections

Page 28: Family-Centered Action Plan Partners For Children Provider Training 2013 Jill Abramson, M.D., MPH Sharon Lambton, RN, MSN Galynn Thomas, RN, MSN

F-CAP SectionsF-CAP Sections Home Environment EvaluationHome Environment Evaluation

– Home & neighborhoodHome & neighborhood

– Local notificationsLocal notifications

– DMEDME

– Pets/ PestsPets/ Pests

– Back-up emergency planBack-up emergency plan

– Plan to address any needsPlan to address any needs

Page 29: Family-Centered Action Plan Partners For Children Provider Training 2013 Jill Abramson, M.D., MPH Sharon Lambton, RN, MSN Galynn Thomas, RN, MSN

F-CAP SectionsF-CAP Sections Goals and PlanGoals and Plan

– Child’s goalsChild’s goals

– Family & Circle of Support goalsFamily & Circle of Support goals

– Care Coordinator goalsCare Coordinator goals

– Services to meet goalsServices to meet goals

– Identification - safety measuresIdentification - safety measures

Page 30: Family-Centered Action Plan Partners For Children Provider Training 2013 Jill Abramson, M.D., MPH Sharon Lambton, RN, MSN Galynn Thomas, RN, MSN

F-CAP SectionsF-CAP Sections

Goals and Plan-Goals and Plan- Family- Centered Team Meeting (FCT) Family- Centered Team Meeting (FCT)

– Different from the Agency Interdisciplinary Different from the Agency Interdisciplinary meetingmeeting

– In the home or parent choiceIn the home or parent choice

– Who attends?Who attends?

– Reports/ Expressive Therapist /PhysicianReports/ Expressive Therapist /Physician

Page 31: Family-Centered Action Plan Partners For Children Provider Training 2013 Jill Abramson, M.D., MPH Sharon Lambton, RN, MSN Galynn Thomas, RN, MSN

F-CAP SectionsF-CAP Sections

Goals and Plan – FCT MeetingGoals and Plan – FCT Meeting

– Reflects the child & family goalsReflects the child & family goals

– Identifies differences in goals & resolution of Identifies differences in goals & resolution of

differencesdifferences

– Facilitates integration of goalsFacilitates integration of goals

– Identifies & documents all who participatedIdentifies & documents all who participated

Page 32: Family-Centered Action Plan Partners For Children Provider Training 2013 Jill Abramson, M.D., MPH Sharon Lambton, RN, MSN Galynn Thomas, RN, MSN
Page 33: Family-Centered Action Plan Partners For Children Provider Training 2013 Jill Abramson, M.D., MPH Sharon Lambton, RN, MSN Galynn Thomas, RN, MSN

F-CAPF-CAP

Determine if Care Coordination is Determine if Care Coordination is anticipated to beanticipated to be::

– High ComplexityHigh Complexity

– High RiskHigh Risk

– Mainly for Support & ManagementMainly for Support & Management

Page 34: Family-Centered Action Plan Partners For Children Provider Training 2013 Jill Abramson, M.D., MPH Sharon Lambton, RN, MSN Galynn Thomas, RN, MSN

F-CAP SectionsF-CAP Sections

ServicesServices

– Partners for ChildrenPartners for Children

– State PlanState Plan

– EPSDT Supplemental ServicesEPSDT Supplemental Services

– CommunityCommunity

Page 35: Family-Centered Action Plan Partners For Children Provider Training 2013 Jill Abramson, M.D., MPH Sharon Lambton, RN, MSN Galynn Thomas, RN, MSN

F-CAP SectionsF-CAP Sections

Family ToolsFamily Tools Physician, Care Coordinator & CCSNL Physician, Care Coordinator & CCSNL

SignaturesSignatures Physician sign off sectionPhysician sign off section

Page 36: Family-Centered Action Plan Partners For Children Provider Training 2013 Jill Abramson, M.D., MPH Sharon Lambton, RN, MSN Galynn Thomas, RN, MSN

Comprehensive Care PlanComprehensive Care Plan

Who besides Care CoordinatorWho besides Care Coordinator

may review the F-CAP?may review the F-CAP?Other agency staffOther agency staffCCSNLCCSNLCCS Medical ConsultantCCS Medical ConsultantReferring physician or PCPReferring physician or PCPState PFC staffState PFC staffAny who have integral part in health care of Any who have integral part in health care of childchild

Page 37: Family-Centered Action Plan Partners For Children Provider Training 2013 Jill Abramson, M.D., MPH Sharon Lambton, RN, MSN Galynn Thomas, RN, MSN

F-CAP FrequencyF-CAP Frequency

Initial F-CAP within 14 days of referral from CCSNLInitial F-CAP within 14 days of referral from CCSNL

Full F-CAP every 6 monthsFull F-CAP every 6 months

Every 60 days F-CAP addressing at Every 60 days F-CAP addressing at

minimum, sections: minimum, sections:

– 2-A, 4, 7, 8 and 9-B2-A, 4, 7, 8 and 9-B

Page 38: Family-Centered Action Plan Partners For Children Provider Training 2013 Jill Abramson, M.D., MPH Sharon Lambton, RN, MSN Galynn Thomas, RN, MSN

F-CAP Frequency cont.F-CAP Frequency cont.

Interim F-CAP neededInterim F-CAP needed

– When F-CAP no longer meets the needsWhen F-CAP no longer meets the needs

– When there are changes in condition or goalsWhen there are changes in condition or goals

Note: Note: All subsequent reviews are based on the All subsequent reviews are based on the

date the initial F-CAP was started.date the initial F-CAP was started.

Page 39: Family-Centered Action Plan Partners For Children Provider Training 2013 Jill Abramson, M.D., MPH Sharon Lambton, RN, MSN Galynn Thomas, RN, MSN

F-CAP SubmissionF-CAP Submission

Review Summary Sheet DocumentReview Summary Sheet Document– Purpose of documentPurpose of document

InitialInitial 6-Month 6-Month 60-Assessment60-Assessment Interim AssessmentInterim Assessment Time Frame – within 14 days of meeting Time Frame – within 14 days of meeting

with family.with family.

Page 40: Family-Centered Action Plan Partners For Children Provider Training 2013 Jill Abramson, M.D., MPH Sharon Lambton, RN, MSN Galynn Thomas, RN, MSN

F-CAP Submission cont.F-CAP Submission cont.

Physician signaturePhysician signature Physician review - futurePhysician review - future

Page 41: Family-Centered Action Plan Partners For Children Provider Training 2013 Jill Abramson, M.D., MPH Sharon Lambton, RN, MSN Galynn Thomas, RN, MSN
Page 42: Family-Centered Action Plan Partners For Children Provider Training 2013 Jill Abramson, M.D., MPH Sharon Lambton, RN, MSN Galynn Thomas, RN, MSN

F-CAP SummaryF-CAP Summary

Care plan developed by child/family, care Care plan developed by child/family, care coordinator, with input from CCSNL, other coordinator, with input from CCSNL, other providersproviders

Future changesFuture changes

– F-CAP Revision F-CAP Revision

Page 43: Family-Centered Action Plan Partners For Children Provider Training 2013 Jill Abramson, M.D., MPH Sharon Lambton, RN, MSN Galynn Thomas, RN, MSN

SummarySummary

F-CAPF-CAP PurposePurpose HistoryHistory DevelopmentDevelopment SectionsSections FrequencyFrequency

Page 44: Family-Centered Action Plan Partners For Children Provider Training 2013 Jill Abramson, M.D., MPH Sharon Lambton, RN, MSN Galynn Thomas, RN, MSN

PFC Provider TrainingPFC Provider Training

OverviewOverview Care Coordination/CCSNL/CommunicationCare Coordination/CCSNL/Communication Family-Centered Action PlanFamily-Centered Action Plan

Services/BillingServices/Billing Federal Assurances/ Health & WelfareFederal Assurances/ Health & Welfare Agency Responsibilities/SummaryAgency Responsibilities/Summary

Page 45: Family-Centered Action Plan Partners For Children Provider Training 2013 Jill Abramson, M.D., MPH Sharon Lambton, RN, MSN Galynn Thomas, RN, MSN

CCSNL Contact InformationCCSNL Contact Information

AlamedaAlameda

– Joanna King (510) 267-3248Joanna King (510) 267-3248

FresnoFresno Elizabeth Manfredi ( 559) 600-6552Elizabeth Manfredi ( 559) 600-6552

Los AngelesLos Angeles

– May Randolph - (626) 569-3997May Randolph - (626) 569-3997

MarinMarin

– Victoria Harter – (415) 473-6824Victoria Harter – (415) 473-6824

Page 46: Family-Centered Action Plan Partners For Children Provider Training 2013 Jill Abramson, M.D., MPH Sharon Lambton, RN, MSN Galynn Thomas, RN, MSN

CCSNL Contact Information cont.CCSNL Contact Information cont. MontereyMonterey

– Kathie Yoshiyama (831)Kathie Yoshiyama (831)

Orange County Orange County

– Vicki Munzing - (714) 347-0346Vicki Munzing - (714) 347-0346

San DiegoSan Diego

– Cynthia Fera (858) 966-7829Cynthia Fera (858) 966-7829

San Francisco San Francisco

– Victoria Young – (415) 575-5758Victoria Young – (415) 575-5758

Page 47: Family-Centered Action Plan Partners For Children Provider Training 2013 Jill Abramson, M.D., MPH Sharon Lambton, RN, MSN Galynn Thomas, RN, MSN

CCSNL Contact Information cont.CCSNL Contact Information cont.

Santa ClaraSanta Clara– Vickie Dunn (408) 793-6248Vickie Dunn (408) 793-6248

Santa CruzSanta Cruz– Heather Allen (831) 763-8918Heather Allen (831) 763-8918

SonomaSonoma– Anna Evenson (707) 565-4503Anna Evenson (707) 565-4503

Page 48: Family-Centered Action Plan Partners For Children Provider Training 2013 Jill Abramson, M.D., MPH Sharon Lambton, RN, MSN Galynn Thomas, RN, MSN

Family Centered Action PlanFamily Centered Action Plan

QuestionsQuestions