fall 2012 seminars and training catalog

8/14/2019 Fall 2012 Seminars and Training Catalog

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Fall 2012 Seminars & Training

Training for Success

https://corporatetraining.nwtc.edu

e-mail: [email protected]


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LeanOverviewTraintheEvaluatorPrinciples&QualitiesofGenuineLeadership

OSHA10HourGeneral

Industry(Day2)Lean-Kaizen&5-SLeanExecutiveLeadership(Day2)

OSHA10Hour GeneralIndustryLeanExecutiveLeadership

ExternalNegotiations1OSHA511

JointMobilizationoftheUpperExtremity-ARefresher

LeanStandards&TWIOSHA511(Day2)

GettingStarted withSocialMediaPrinciplesofFinancialMgmtfortheNonFinancialProfessional

InterviewtoImpressOSHA511(Day3)

MSExcel2010-IntroLeanCellular/PullOSHA511(Day4)

Record-keeping&StandardsofCare

inDentistryWorkplaceSpanishforHeaProfessionals(Day3)

LeanCulture&VSM

Lean-TPM&RCOM

LeanExecutiveLeadership(Day4)GrantSeeking forBeginners

LeanOfceBootCamp

InterviewtoImpress(Industrial)LeanExecutiveLeadership(Day3)

WorkplaceSpanishforHealthProfessionals

WorkplaceSpanishforHeaProfessionals(Day2)

LetsMakeScentsofAromatherapyLeanExecutiveLeadership(Day5)

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RivetingResumesPayroll101

Cervical/ThoracicSpineTreatment

OSHA10HourVoluntaryComplianceforConstructionIndustry

BuildinganEnvironmentofTrust

CBRFRefresher-MeetingBasicNeeds

OSHA501(Day2)PeerToday,BossTomorrow

CNARefresherTraining

CNARefresherTraining(Day3)

OSHA501

CNARefresherTraining(Day2)

ExternalNegotiations2OSHA510SafetyCourseforConstructionIndustry

ProjectMgmt:Selecting,Planning&ImplementingProjects

CNARefresher(Day4)LeanSixSigmaGreenBeltSeries

OSHA510SafetyCourse(Day2)

FearlessFacilitationHR101:ReviewImportantIssuesToday

CreatingEmployeeHandbook

LeanSixSigmaGreenBeltSeries(Day2)

OSHA503TrainerRefresherCourseforGeneralIndustry

MSVisio2010-IntroHealthSession2-SmokingCessation

LeanSixSigmaGreenBeltSeries(Day3)

OSHA503(Day2)

HealthCare: ComplaintHandlingOSHA510Safety(Day4)SucceedingasaSupervisorGrantWriting:PersuasiveGrant

MSExcel2010-IntroLeanSixSigma(Day4)OSHA503(Day3)ProvidingConstructiveFeedback

Quickbooks2011-GettingStarted

WhatsInstrumentaltoYou?

IntrotoReexologyWhyDoINeedtobeVaccinated?

DentalImplants&YourPatientsHealth

LeanSixSigma(Day5)

ASTSurgicalTechCerticationPrepCourse

MSPPT2010-IntroFoundationsofDementia-LearningtoLead

GettingMorefromQuickBooks

MSWord2010-IntroOSHAForkliftSafetyTrainerRefresher

SocialMediaSeriesWritingfortheWebHealth-EndemicDiseasesInWisconsin

LeadSafeRenovator

SocialMediaSeries(Day2)OSHA10HourVoluntary

(Day2)WritingClearEffectivePolicies,Procedures

DOTHazardousMaterial

SocialMediaSeries(Day3)OSHA501(Day3)EffectiveEmailCommunication

AirwayManagementforDentists/DentalStaff

WorkplaceSpanishforHealthProfessionals

(Day4)

ASTSurgicalTechCerticationPrepCourse(Day2)

IntroductiontoKinesiotaping

HealthCareBusinessBasicsforNurses&OtherClinicalLeaders

AnatomyoftheMusclesReview

PhotoshopCS5-BasicExportComplianceImportComplianceOSHA510Safety(Day3)DOTComplianceA-ZProfessionalPhoneSkillsCreatingSurveys

Seminarsat aGlance

SeptemberOctoberNovemberDecember2012


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https://corporatetraining.nwtc.edu e-mail: [email protected]

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OSHA10HourforGeneralIndustry(Day2)

Assertive&CondentCommunication

MeyerBriggsTypeIndicator

HealingCustomerRelationships

OSHA10HourforGeneralIndustry

ProjectMgmt:Planning&ManagingProjectsusingMSProject2010

ProjectMgmt:Tracking,Controlling&ClosingProjects ResolvingConict

MSExcel2010-IntermManaging&ImprovingYourCashFlow

ServingCustomersCreatinganEffectivePresentation

THANKSGIVINGNOCLASSES/COLLEGECLOSED

HormoneHavoc

NOCLASSES/COLLEGECLOSED

GettingStartedonaMacforProfessionals(Day2)

NOCLASSES/COLLEGECLOSED

MSAccess2010-IntroFoundationsofDementiaOSHA501(Day4)

SpeakingtoInuenceOthers

AdobeAcrobat-BasicDevelopingOthers

SocialMediaSeries(Day4)

NavigatingYourDigitalCommunity

OSHARecordkeeping

SocialMediaSeries(Day5)

GettingStartedonaMforProfessionals

QuickBooks-PayrollOverviewDentalOSHA

LookatMedicalEthicsHealthSession3-MgmtofDiabetesGrammar&Punctuation


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WhatDoWeKnowNow?OSHA500(Day2)ManagingMultiplePriorities

CHRISTMASDAYNOCLASSES/COLLEGECLOSED

OSHA500

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ProjMgmt:Planning&ManagingProjectsusingMSProject2010(Day2)

LeanSixSigmaBlackBeltSeries

SellingYourProductsInaGlobalMarket

ExportingtoChinaOSHA502LeanSixSigmaBlackBeltSeries(Day2)

ComputerBasicsforProfessionals

LeanSixSigmaBlackBeltSeries(Day4)

OSHA502(Day3)OSHAForkliftSafety-TraintheTrainer

TheNextStepstoReexology

LeanSixSigmaBlackBeltSeries(Day5)

GettingStartedonaniPaforProfessionals

MSExcel2010-AdvancedOSHA500(Day4)GivingRecognition

SocialMediaSeries(D6)OSHA500(Day3)

AnalgesicMovementExploringaNewModeloPainRelief

HealthyHappyHour-Session4-CancerUpdateOSHA502(Day2)LeanSixSigmaBlackBeltSeries(Day3)AerialTraintheTrainer



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SeminarsandTrainingfor Business,Industry, Health, Performance,

Professional Development & Certification/

Licensure, Public Safety, Safety

Seminars oered through Corporate Training & Economic Development

are more than something we do. Because we ocus on Northeast

Wisconsin, our training and services are tailored to local business needs.

We bring best practices rom around the world to small towns. We renew

the skills o our workorce, reinvigorate our leadership and reinorce our

competitiveness. That builds a stronger economy or all o us.

Table ofContents__________________________________

SeminarsBusiness .......................... 2-9

Health .......................... 10-14

Perormance ................ 16-20

Proessional Development &Certication/Licensure .21-24

Public Saety ......................25

Saety .......................... 22-29

Frequently Asked Questions(FAQs) ................................30

Campus Directions .............31

Contact Inormation ............32

Registration Form ...............32

Contact Holly Valentine or all your business/industry seminar needs.

(800) 422-NWTC, ext. 6971 or (920) 498-6971 ore-mail: [email protected]

ContactAnne Piotrowski or all your health/computer seminarneeds.(800) 422-NWTC, ext. 6301 or (920) 498-6301 or


Contact Christine Schillingeror continuing education/onlinelearning needs. 920-498-5444 or (800) 422-NWTC or

mailto:[email protected]:[email protected]


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Business

Computer Classes

Financial Management SeminarsGlobal

Human Resources

JobsApplying internally

Management and Supervision

Negotiation Skills

Presentation Skills

Project Management

Social Media and E-Marketing

Page 2 | Fall 2012

Registration: To register or or more inormation about any o these classes,go to https://corporatetraining.nwtc.edu


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Business_________________________________________________

Computer Classes_________________________________________________

MS Excel 2010 IntroThis one-day seminar will teach basic spreadsheet techniquesusing Microsot Excel or Windows. A hands-on approach will teach

you the basic eatures o the program which include creating and

printing worksheets, creating ormulas, copying and moving cells, and

manipulating rows, columns, and charts.

Prerequisite: Basic knowledge o Windows is recommended.

September 27, 2012

8:00 a.m. 4:00 p.m.

$165

OR

October 25, 2012

8:00 a.m. 4:00 p.m.

$165

MS PowerPoint 2010 IntroIn this seminar you will learn to create eective and cutting-edgepresentation materials or the competitive marketplace. You will learn to

customize presentations with a wide variety o tools including animation,sound and movies. More importantly, you will learn to develop these

dynamic presentations quickly and proessionally.

Prerequisite: Basic knowledge/experience with Microsot products is

recommended.

October 4, 2012

8:00 a.m. 4:00 p.m.

$165

Adobe Photoshop CS5 BasicsThis seminar will teach basic Photoshop techniques using a PC platorm.Techniques learned can be transerred to the Mac platorm as well. Ahands-on approach will teach you the basic eatures o the program,

which include an overview o Photoshops tools, and creating and

manipulating images. It will also clariy color modes, resolution and le

ormats or print and web.

Prerequisite: Basic knowledge o Adobe is recommended.

October 10, 2012

8:00 a.m. 4:00 p.m.

$165

QuickBooks 2011 Getting StartedBecome a condent QuickBooks user! Discover everything that QuickBooks

can do or you. Dont waste time through trial and error learning. Masterthe undamentals with our QuickBooks training course. Learn to interpretimportant nancial reports and how to set up your companys books rom

scratch. I you want to reduce rustration and increase accuracy, then

this QuickBooks class is or you!


October 12, 2012

8:00 a.m. 4:00 p.m.

$165

MS Word 2010 IntroIn this one-day seminar you will learn the basic unctions that MS Word

2010 has to oer. Whether you are looking or a reresher in MS Word orare in need o learning the old 2007 eatures, this seminar will accomplish

both. Participants will review basic processes and learn many valuable

shortcuts and tips. The workshop will also provide instruction on designing,creating, editing and enhancing Word documents.


October 18, 2012

8:00 a.m. 4:00 p.m.

$165

MS Visio 2010 IntroMicrosot Visio is the worlds most popular application to create real-worldprocess drawings using shapes, stencil connectors and various diagrams.

Attend this comprehensive introduction to Visio 2010 and learn how to

become productive with the product.


October 24, 2012

8:00 a.m. 4:00 p.m.

$165

MS Access 2010 IntroIn this seminar, you will learn the basic eatures o Access, a popular

database program, and the various components o a database. You willlearn how to use dierent elements o the Access window, how to enter

and edit records in a table, and how to create queries, reports and orms.Finally, you will learn to use the extensive on-line help system available in

Access.


November 1, 2012

8:00 a.m. 4:00 p.m.

$165

NEW! Getting Started on a Macintosh

or ProessionalsHas your oce decided to switch to Macintosh computers/laptops and youhave only worked on PCs? Or are you considering making the switch anddont understand enough about a Mac to be condent in your decision?

Then this class is or you!

During this two-day, eight-hour class, you will learn the basics o operatingon a Macintosh computer. Using our Mac lab, you will learn everything

you need to know - rom desktop to Saari, e-mail to iTunes - learn how to

leverage the power o your Mac today!

November 3 & 10,2012 8:00 a.m. 12:00 p.m.(each day)

$165

Page 3 | Fall 2012

Corporate Training & Economic Developmen

To register or or more inormation about

any o these classes, go to



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Business

MS Excel 2010 IntermediateThis one-day seminar contains units that cover intermediate Excel skills.

You will learn how to work with more advanced ormulas and unctions,automate worksheet tasks, manipulate data using lists, enhance charts,

share Excel les, and incorporate e-mail inormation.

Prerequisite: MS Excel Intro or equivalent knowledge/experience is

recommended.

November 8, 2012 8:00 a.m. 4:00 p.m. $165

NEW! Getting Started on an iPad/iPod

or ProessionalsSo youve just purchased an iPad or iPod to use or your work... but where doyou start? Join us or this our-hour class and learn how to: SyncyouriPad/iPodtoyourMacorPC

Reviewyoursettingsforoptimization

Addmovies,musicandphotosfromyourpersonalles

Connectyoure-mailanduseyoure-mail

Browsetheweb

Uploadapplications

Bring To Class: Bring your iPad/iPod and USB computer connecting cord.

December 8, 2012

8:00 a.m. 12:00 p.m.

$100

MS Excel 2010 AdvancedThis one-day seminar contains units that cover advanced Excel skills. Youwill learn how to work in Excel using what-i analysis and pivot tables.You will also learn how to exchange data with other programs, advancedworksheet management and ways to customize Excel. These advancedskills will assist individuals in creating accurate and powerul reports.Participants learn using hands-on training in the computer lab environment.

Prerequisite: Excel Intermediate or equivalent knowledge/experience

is required.

December 13, 2012

8:00 a.m. 4:00 p.m.

$165

_________________________________________________

Financial Management___________________________________

Principles o Financial Management

or the Non-Finance ProessionalIn this seminar you will learn basic nancial management skills every

business person should know. Topics will cover the three major nancialstatements, sources and uses o cash, cash budgeting, break-even

analysis and an introduction to nancial ratios. Emphasis is placed on thepractical uses o nancial inormation as a diagnostic tool to understand

a companys health. Using real lie examples and exercises, participants

will learn simple and necessary skills they can immediately apply to their

workplace.

September 26, 2012

8:00 a.m. 12:00 p.m.

$120

Getting More rom QuickBooksThis seminar will provide participants with an understanding o the

relevance and importance o the attributes that lead to nancial success.With this knowledge, participants will be able to read and analyze nancial

reports and statements and quickly identiy common areas or improvingbusiness eciencies. Learn to analyze business statements, create

meaningul reports in QuickBooks, and learn to leverage Excel and other

sotware to enhance your QuickBooks reports.

October 4, 2012

8:00 a.m. 12:00 p.m.

$120

QuickBooks Payroll OverviewThis seminar will ocus on the payroll eatures o QuickBooks as well as

providing you with a basic understanding o ederal and state reporting

requirements. Learn to set up your payroll, as well as the pros and cons ocreating paychecks manually vs. using a Payroll subscription. Also discove

how to customize your QuickBooks payroll reports and how to prepare

ederal and state tax reports.

Prerequisite: Basic knowledge o Windows and accounting principles is

helpul but not necessary.

November 2, 2012

8:00 a.m. 12:00 p.m.

$120

Managing and Improving

Your Cash FlowCash is King in every business and managing cash is the rst priorityo every successul business. This boot camp or cash fow provides the

participant with undamental knowledge and techniques or managing andimproving cash fow. The topics are practical, understandable and can be

put into practice or immediate results.

November 8, 2012

8:00 a.m. 12:00 p.m.

$120

Page 4 | Fall 2012


TESTIMONIAL

Probably the best program I have

attended in a long, long time!





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Business_________________________________________________

Global_________________________________________________

Export Compliance

Beyond the BasicsThis seminar provides both novice and experienced export compliance

proessionals with an in-depth education on export control regulations(Export Administration Regulations & International Trac in Arms

Regulations/ITAR) administered by the US Departments o State, Commerce

& Treasury. Major elements o the U.S. export control system

or commercial exports will be covered.Topics: Shippersexportdeclaration-AutomatedExportSystem(AES)

BureauofIndustryandSecurity

OfceofForeignAssetControl

InternationalTrafcArmsRegulations

DocumentsofForeignCustomsClearance

Commercialexportdocuments

October 10, 2012

8:00 a.m. 12:00 p.m.

$120

Import Compliance & DocumentationUnderstanding and adhering to Customs regulations and Import control

requirements are necessary and vital in todays international tradeenvironment. Personnel responsible or import transactions must be able

to understand and apply these regulations appropriately in order to avoid

penalties and business disruptions that come along with violations. Joinus or an aternoon designed to provide you with valuable inormation on

Import compliance and documentation.

Topics:

ImportCompliance&ReasonableCare PowerofAttorney

ImporterDocumentation&CustomsDocuments

PowerofAttorneyrequirementsanduse

ISFFiling

Examexplanationandwhytheyoccur

October 10 2012

1:00 p.m. 5:00 p.m.

$120

Selling Your Products

in the Global MarketThis our-hour seminar is designed to give you tools and knowledge to

immediately start hunting or international buyers and close deals. You willlearn strategies or negotiating so that you can get international orders

quickly. You will also learn payment term strategies to ensure timely payment,

reduce risk, and reduce costs o transactions. This workshop is designed to

provide you with practical tools or international marketing and sales.

December 4, 2012

8:00 a.m. 12:00 p.m.

$120

Exporting to ChinaUSA exports to China are growing at historic speed. Between the years 2000

and 2010, USA exports to China have grown 460%! The growth o exports to

China last year or both the USA and Wisconsin was 32%. China is now the

third largest oreign market or USA goods and is the astest growing market

o the top ve destinations or USA products.Many Wisconsin producers are nding their sales to China are increasing

at an explosive rate including capital equipment, agriculture/ood products,

Electronics, medical equipment, and other goods.

This two-hour seminar is designed to give you tools and knowledge to

immediately begin the exporting to China process.

December 4, 2012

1:00 p.m. 3:00 p.m.

$70

_________________________________________________

Grant Writing

___________________________________

Grant Seeking or BeginnersThere are many common misconceptions regarding grant unding. For

example, many believe that grants provide ree money and are a cure-all

or unding shortalls. However, applying or and securing grant unding

requires research about unding requirements and close attention to

eligibility restrictions. Grant Seeking or Beginners will walk participants

through the grant seeking process rom nding grant opportunities to

closing out the grant award.

September 20, 2012

3:30 p.m.-7:30 p.m.

$120

Creating a Persuasive Grant ProposalMany innovative grant projects have been rejected due to a conusing orunpersuasive proposal. Grant reviewers read proposals and make unding

decisions very quickly, so proposals need to articulate the project clearlyand concisely, demonstrate that the organization has the capacity to

complete the project, and make a connection with reviewers.

Prerequisite: Basic understanding o the grant seeking process.

October 11, 2012

3:30 p.m.-7:30 p.m.

$120

Page 5 | Fall 2012


DID YOU KNOW?

We can custom design a course ortraining program for your business. Call

our team of trained professionals for free

on site consultation and assessment.

Phone: (920) 498-6971

or (800) 422-NWTC, Ext. 6971





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Business_________________________________________________

Human Resources

___________________________________

NEW! Payroll ManagementHandling garnishments, Withholding pay, Severence Pay, Completing/

changing ederal and state tax orms.

October 2, 2012

8:00 a.m. 12:00 p.m.

$120

HR 101: A Review o the Important

Issues TodayEmployee personnel/medical les, applicant screening and interview

process, Handling employees/processes.

October 9, 2012

8:00 a.m. 12:00 p.m.

$120

NEW! Creating an Employee

HandbookWhy Should We Do It? How Do We Do It? What Do We Do With It?

October 9, 2012

1:00 p.m. 4:00 p.m.

$120

QuickBooks 2011 Getting StartedInterpreting important nancial reports and how to set up your companys

books rom scratch

October 12, 2012 8:00 a.m. 4:00 p.m. $165

Resolving ConictRecognize a confict and minimize damage by using the most appropriate

resolution tactics.

November 6, 2012

8:00 a.m. 12:00 p.m.

$160

NEW! Myers-Briggs Type IndicatorIdentiy your personality preerences to maximize individual and team

eectiveness.

November 13, 2012

3:30 p.m.- 7:30 p.m.

$135

_________________________________________________

JobsApplying Internally

___________________________________

NEW! Interview to Impress!Feeling nervous about interviewing or a new position? Learn how to

prepare clear and concise responses with condence to shine in

your interview.

Your manager agrees, you are ready to pursue new opportunities within

the company. Now you just need to demonstrate it to the person who is

conducting the interviews. Dont make the mistake o assuming that just

because you work there and they know you, means that you dont have to

prepare or the interview. Knock their socks o by shining in the interview

with your prepared, condent responses and questions.

Be sure to also check out Riveting Resumes - how to write a resume that

gets results!

____________Industrial Workers _______________

September 19, 2012

8:00 a.m. 12:00 p.m.

$120

OR

____________ Business/Oce Workers __________

September 26, 2012

8:00 a.m. 12:00 p.m.

$120

NEW! Riveting ResumesHas it been awhile since youve updated your resume? Does your resumemake an interviewer want to leap toward the phone to call you? I your

resume doesnt make an interviewer say, Wow, I need to meet thisperson, its time to update it. Learn how to energize your resume so

it grabs attention. A ew key changes can land you an interview or thepromotion you deserve. Bring your resume and make changes live during

the class (class will be held in a computer lab). Be sure to also check out

Interview to Impress - how to get the promotion you deserve!

October 2, 2012

8:00 a.m. 12:00 p.m.

$120

Page 6 | Fall 2012






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Business_________________________________________________

Management & Supervision

___________________________________

Principles and Qualities o LeadershipAn AchieveGlobal SeminarThis hal-day program identies qualities and guidelines or creating leaders

at every level o an organization. This seminar helps participants achieveresults or their organizations by applying the six basic principles and

developing the qualities o genuine leadership to their role as a coach.

September 11, 2012

8:00 a.m. 12:00 p.m.

$160

Succeeding as a SupervisorIn todays corporate environment supervisors are relied on more and more.However, they are requently promoted based on their technical skills andare not always given the time to develop the necessary skills to help theirteams meet their goals. Learn to understand what it means to superviseand what is expected o you in your role in order to develop the skills tosucceed.

October 11, 2012

8:00 a.m. 4:00 p.m.

$165

Building an Environment o TrustA DDI Seminar

Trust is a key ingredient o employee engagement and loyalty, yet its easy or

leaders to inadvertently all into trust traps. This course builds awareness o

these traps and strategies, helping leaders create an environment in which

people take risks, identiy and solve problems, and work together.

October 16, 2012

8:00 a.m. 12:00 p.m.

$160

Providing Constructive FeedbackAn AchieveGlobal Seminar

Providing others with constructive eedback not only helps to solveproblems, but can also work to prevent potential problems rom growing tothe point where they have a negative impact on others or the organization.This workshop provides skills that let participants give constructiveeedback in a way that builds openness and mutual respect and promotesproblem solving and learning.

October 25, 2012

8:00 a.m. 12:00 p.m.

$160

Peer Today, Boss TomorrowMaking the leap rom peer to boss is never easy. New managers andsupervisors requently struggle to balance their old co-worker relationshipswith their new management responsibilities. This seminar provides hands-on activities, practical suggestions and key strategies or organizations that

promote rom within or train new supervisors regularly.

October 30, 2012

8:00 a.m. 1:00 p.m.

$135

Developing OthersAn AchieveGlobal Seminar

Sometimes the best help a coach can give is to assure their employees

that they have the ability to make decisions and solve problems on theirown. The purpose o this our-hour workshop is to provide participants withskills or developing others, thereby helping others expand their capabilities

so they will have the condence to take on new challenges and work more

independently

November 29, 2012

8:00 a.m. 12:00 p.m.

$160

Giving RecognitionAn AchieveGlobal Seminar

Excellent perormance and productivity eventually results in improved

customer loyalty and organizational success. By recognizing and

reinorcing positive behaviors, leaders can encourage and reinvigorate

individual perormance. This hal-day seminar helps leaders learn howto acknowledge accomplishments in ways that will inspire excellent

perormance.

December 13, 2012

8:00 a.m. 12:00 p.m.

$160

_________________________________________________

Negotiation Skills

___________________________________

External NegotiationLearn how to proessionally represent your company when dealing with

external customers or suppliers and how to negotiate the best balance o

price, quality, and service. Participants will cover topics such as planningand setting your negotiation goals, negotiating with nancial restrictions,

when it is right to walk away rom a negotiation, team negotiations and

more.

September 24, 2012

8:00 a.m. 5:00 p.m.

$185

External Negotiation IILearn how to properly plan and prepare or a negotiating session.

Participants will cover topics such as the importance o price breakdowns,

how deadlines can help and hurt your negotiations, why it is important to

negotiate with the true decision makers, how to overcome the diculty o

telephone negotiations, why time is so important in a successul negotiationand how to use it.

October 8, 2012

8:00 a.m. 5:00 p.m.

$185

Page 7 | Fall 2012






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Business_________________________________________________

Presentation Skills

___________________________________

Creating an Eective PresentationEveryone has had to sit through a presentation that was a complete trainwreck: the presenter says um with every sentence, the topic is conusing

and dicult to ollow, and the PowerPoint slides are more distracting thanenlightening. However, with adequate preparation, even the most novice

public speaker can deliver an eective presentation at a weekly sta

meeting, at a conerence, in ront o a large social gathering, or as part oa webinar. Creating an Eective Presentation will provide an inormal and

non-threatening environment in which to learn and practice presentation

techniques.

November 8, 2012

3:30 p.m. 7:30 p.m.

$120

Fearless FacilitationTurn meeting and team leaders into Fearless Facilitators! Participantslearn how to bring a laser-like ocus to every agenda, handle disruptions

with ease and condense a weeks worth o meetings into a single session.Designed to build condence and competence, this one day seminar

will teach meeting and team leaders how to achieve desired results and

manage relationships and processes at the same time.

October 9, 2012

8:00 a.m. 4:00 p.m.

$165

_________________________________________________

Project ManagementCertifcate Series

___________________________________Project Management Certifcate

Series Inormation

Classes are priced individually.

Register or all three Project ManagementCertifcate Series classes to receive eediscount o $475.

With uncertainty in the economy and the growth in

the business world, companies need to become more

competitive. Organizations are fnding it necessary toget more accomplished and take on more projects.

In this Project Management Series you will learn and

practice the latest tools and techniques necessary or

project management success.

The Project Management Certifcate Series is

taught using the PMI body o knowledge or Project

Management certifcation.

Selecting, Planning &

Implementing ProjectsThis seminar highlights project selection in terms o nancial and

operational benets to the organization and provides the skills and toolsneeded to dene, plan, and implement customer-based and work-related

projects. Participants will learn to identiy project requirements and developa comprehensive project plan using project specic management tools and

methods. These tools and methods include: work breakdown structure, costestimates, duration and level o eort estimates, Gant charts, precedence

diagrams, networks, critical path, and critical chain.

October 22, 2012

8:00 a.m. 4:00 p.m.

$165

Tracking, Controlling & Closing ProjectsThis training integrates traditional management methods with the unique

management skills required in a project driven organization and providesthe practical tools and skills to manage and control project scope,

schedules, costs, changes, and resources (resource leveling, resource

loading, scope creep, risk and uncertainty, status monitoring and reporting,crashing a project, earned-value, project close-out). Participants will learn

the many roles and responsibilities o a project manager, how to organizeand sta the project team, how projects and management o projects

interace with the organizational structures, unctions, and priorities, and

how to track and closeout a project.

November 5, 2012

8:00 a.m. 4:00 p.m.

$165

Planning & Managing Projects Using

MS Project 2010Eciently and eectively planning and managing projects will make a

company more competitive and able to meet deadlines. Understandingproject progress and variances that occur and taking the appropriate

actions all contribute to achieving company goals and objectives. This ten-hour workshop is broken into two separate modules that provide a hands-

on environment to introduce you to Microsot Project 2010 or Windows.

Planning and allocating resources is covered on day one and developingthe skills necessary to manage projects and monitor progress on day two.

November 26 &

December 3, 2012

1:00 p.m. 5:00 p.m.both days

$245

Page 8 | Fall 2012


FACT

raining is provided in a variety of ways;

in person, on line or blended formats





12/36

Business_________________________________________________

Social Media & E-Marketing

___________________________________

Getting Started with Social Media

This session provides a complete overview o social media tools including,Twitter, Facebook, LinkedIn, YouTube.com, and more. Participants willlearn how to build a business using social media tools and be able to

develop eective social media strategies. Online social media resourceswill be introduced and a model or applying these resources to your

business will be reviewed.

For urther instruction, continue with the Social Media Certicate Series

and learn detailed inormation about the various tools available to you and

your business.

September 26, 2012

8:30 a.m. 11:30 a.m.

$120

Social Media SeriesKeeping pace with todays savvy customer means you must have

command o the latest social media and internet marketing tools. Thisseven-part certicate series provides a hands-on approach to give you the

plan, the tools and the know-how to make these state-o-the-art marketing

tools work or you and your business.Tools covered in this series: Google/GooglePlus

Blogging

Facebook

LinkedIn

Twitter

GettingFound

This series will be taught in our computer lab with a combination o lecture

web-based, and hands-on training. Get everything you need to get your

business or organization up to speed in the emerging world o social media

and integrated internet marketing.

September 26,October 3, 17, 31,

November 14, 28 &

December 12, 2012

8:30 a.m. 11:30 a.m.

each day

$700

Writing or the WebWhile anyone with access to a smart phone, computer, and web space can

publish to the web, not all inormation published will be reader riendly.

This seminar will address how to write ecient, eective web-based materiaor e-mail, blogs, wikis, and traditional websites. Emphasis will be placed on

the dierences between print and online materials and how audiences utilize

these materials, website navigation, how and where to market your own

personal writing online, and web based style guides.

(Note: This class will not teach website creation.)

October 3, 2012

8:00 a.m. 12:00 p.m.

$120

Navigating Your Digital Community:

Etiquette Guidelines or Text, Chat &

Social MediaRecent studies show that over 80% o Americans utilize social media

either proessionally or personally to communicate with customers,

amily, and riends on at least a monthly basis. Whether you are new tothe eld o social media or are already a regular user, this seminar will

help you maintain, manage, and grow your online relationships withinyour digital community.

This seminar will address etiquette or the ollowing orms o socialmedia: blogs, wikis, Twitter, Facebook, LinkedIn, Skype, and YouTube.

Considerations will be given to the topics o online appearance,riending, conversing, sharing, advertising, disclosure, privacy,

and copyright.

November 14, 2012

8:00 a.m. 12:00 p.m.

$120

Page 9 | Fall 2012






13/36

Allied HealthDental

Medical

HealthPage 10 | Fall 2012



14/36

Health_________________________________________________

Allied Health

_________________________________________________

Joint Mobilization o the Upper

Extremity A ReresherThis is a three-hour reresher course or therapy proessionals. It willconsist o lecture and hands on Joint Mobilization o the upper extremity,

application to include shoulder, elbow, wrist, and nger.

Continuing Education: Three hours will be awarded upon completion of

this class.

September 25, 2012

5:30 p.m. 8:30 p.m.

$95

AST Surgical Technologist

Certifcation Prep CourseThis course is designed to prepare Surgical Technologists or the National

Certication Exam to become Certied Surgical Technologists.

Participants will review the application o basic surgical practices,

principles and procedural techniques in the peri-operative environment.They will also discuss the role o the Surgical Technologist unctioning

as an ethical, legal and moral member o the health team and within the

Surgical Technologists scope o practice.

Continuing Education:Ten hours will be awarded upon completion of

both classes.

October 13 & 20,

2012

9:00 a.m. 2:30 p.m.

each day $135

NEW! Evidence-based Treatment(EBT) or the Cervical SpineJoin us or this 3-hour review o treatment options or the cervicalspine. The course will combine both lecture and hands-on lab portions

to include a review o the cervical spine anatomy and various treatment

classications o the cervical spine. Review the anatomy o the cervicaland thoracic spine and discuss imaging pros/cons and various treatment

classications.

Continuing Education:Three hours will be awarded upon completion

of all classes.

October 16, 2012

5:30 p.m. 8:30 p.m.

$95

Introduction to KinesiotapingThis six-hour seminar is designed to provide the health care proessionalwith a basic understanding o kinesiotape application. This will include a

short lecture, demonstration o taping techniques and practical lab to apply

and practice various applications. Interested participants may includeoccupational therapists, occupational therapy assistants, physical therapists

physical therapy assistants, athletic trainers and other health proessionals

with an interest in expanding their knowledge o kinesiotape.Continuing Education:Six hours will be awarded upon completionof this class.

October 20, 2012

9:00 a.m. 3:30 p.m.

$150

Analgesic Movement Exploring a

New Model o Pain RelieIn this one-day seminar, our instructor will present a theory or themanagement o chronic pain. Learn how contemporary neuroscience has

begun to shed light on the undeniable link between movement and painrelie, and an in-depth explanation o how the right kind o movement

provides pain relie in a way similar, i not identical, to the mechanisms

behind eective manual therapy, modalities such as TENS and certain painmedications. Additionally, learn to demonstrate and instruct participants in a

manual therapy known as Simple Contact.

Continuing Education:Eight hours will be awarded upon completion

of this class.

December 1, 2012

8:30 a.m. 4:30 p.m.

$135

FACT

Each year CED provides training to over

1200 businesses and 24,000 customers.




Page 11 | Fall 2012



15/36

Health_________________________________________________

Dental

_________________________________________________

NEW! Record-Keeping and Standards

o Care or Dental OfcesProper documentation techniques are vital in meeting record-keepingrequirements or our dental patients to avoid insurance disputes, paymentproblems, appropriate reerrals and malpractice complaints. Record-keeping is requently a practice deciency uncovered rom ormalcomplaints provided to the state licensing board.Topics Discussed: Propermedicalhistoriesandupdating

Contentofaproperrecords-electronicand/orpaper

Informedconsentandtreatmentnotes

S.O.A.P.-whatisitandhowshoulditbeutilized

Dentalimages/radiographs-what,whenwhy

HIPAABasics

OSHARequirements

Continuing Education:Three hours will be awarded upon completionof this class.

September 28, 2012

1:00 p.m. 4:00 p.m.

$95

Airway Management or Dentists &

Dental StaThis interactive seminar, which includes lecture and practical station workwith a human simulator, is aimed at dentists who want to gain their ClassI permit or Enteral Conscious Sedation and dental sta that work withpatients under conscious sedation.

This course has been approved by the Wisconsin Dental Examining Board

(WEB) as appropriate to meet airway management course requirements orthe Class I permit or dentists.


of this class.

October 6, 2012

9:00 a.m. 12:00 p.m.

$125

NEW! Whats Instrumental To You?Trying to decide which power scaling technology works best or you canbe a conusing experience. There are a multitude o manuacturers andequipment choices to sort through and choose rom. Learning about thedierences between the two ultrasonic technologies, magnetostrictive andpiezoelectric, will enable you to make an educated choice or what is bestor you in your practice.

Practice:Withbothpiezoelectricandmagnetostrictivedevices

Exercisestoincreaseyourcompetencyininstrumentation

Howyouareworkingnowtoseehowyoucanimproveyour

instrumentation techniques

Continuing Education:Four hours will be awarded upon completion

of this class.

October 12, 2012

8:30 a.m. 12:30 p.m.

$120

NEW! Dental Implants & Your

Patients HealthPresented in partnership with Oral & Maxilloacial

Surgeons o BayCare Clinic

Dental implants have been in dentistry or over 60 years. However, mostpatients do not understand the benets they can give them. Whether it isa single tooth, multiple teeth or a denture, implants can be used to givepatients a much more stable and long-term solution. There are a number opeople with missing teeth and dental implants can improve a patients oralhealth and overall health. Well look at the history o dental implants, where

they are today and where they will be in the uture.


of this class.

October 26, 2012

1:00 p.m. 4:00 p.m.

$45

Dental Occupational Health & Saety

(OSHA) TrainingDental practice owners and sta can update exposure control and hazardcommunication oce procedures by attending Dental Occupational Health& Saety Annual Training, a our hour seminar at Northeast WisconsinTechnical College. The course ormat will include lecture/discussion and

small group participation.

Participants will strengthen their skills in assessment, planning,implementation and evaluation o exposure control and hazardcommunication. Updates in research and technology will be presented. Thiswill help satisy requirements o annual training in accordance with OSHAsBloodborne Pathogen Standard 29 CFR 1910.1030.


of this class.

November 2, 2012

8:30 a.m. 12:30 p.m.

EARLY BIRD$100 Beore 10/2:

$120 Ater 10/2

Managing Medical Emergencies in the

Dental OfceMedical emergencies can happen anywhere are you and your sta readyto assist a patient i a medical emergency occurs in your oce?Join our instructor as he discusses the common types o medical problemsand symptoms that can occur rom those conditions or related medications.Participants will have an opportunity to learn how to respond appropriatelyto those symptoms and stabilize the patient until additional help arrives.In addition, participants will have an opportunity to learn proper use o an

Automated External Debrillator (AED) and practice taking vital signs.


of this class.

November 3, 2012

8:30 a.m. 12:30 p.m.

$120

Page 12 | Fall 2012






16/36

Health

_________________________________________________

Medical

_________________________________________________

Lets Make Scents o AromatherapyHave you always been curious about aromatherapy, but could never nd

the time to learn more about it? This ancient therapy has been used or

centuries to improve physical and emotional well-being. Join us during thisour-hour overview o aromatherapy and discover how to use essential oils

and a variety o scents to improve yours and your patients psychological

and physical well-being.


of this class.

September 21, 2012

8:30 a.m. 12:30 p.m.

$95

NEW!Certifed Nursing Assistant

(CNA) Reresher TrainingThis 16-hour reresher class oers an opportunity or the Certied NursingAssistant (CNA) to reresh and practice their skills, all while receiving much

needed continuing education credits! This course benets CNAs currently

working in their eld as well as those requiring a brush-up on some o

their skills.Topics include: SkinCare

PainManagement

BodyMechanics

DisasterManagement

Nutrition ResidentAbuse

ResidentRights

ResidentSafety

MentalHealthNeeds

Elimination

InfectionControl

BasicRestorativeCare

RestraintAlternatives CustomerService

PersonalCare

RoleoftheNursingAssistant

Continuing Education:Sixteen hours will be awarded upon completion

of all classes.

October 1, 8,

15 & 22, 2012

4:00 p.m. 8:00 p.m.

each day $165

NEW! Foundations o Dementia

Learning to LeadJoin us or this advanced training or the Dementia care worker.This session ocuses on the leaders o Dementia care teams and covers the

ollowing topics: LeadingtheTeam:Youwillidentifythevemainrolesofacareteam

leader and learn the ve basics o quality dementia care. You will alsolearn how to empower caregivers.

FromClassroomtoPractice:Yourroleisimportantinfosteringateam

learning environment. During this session, learn to identiy six reasonsor ensuring that what is learned in the classroom is applied with the

people you care or. Also, discuss six approaches in supporting your sta BuildingaVision:HowdoyoudeneTeam?Thisportionofthetraining

will help you identiy seven basic characteristics o a successul team.

Also, you will review the Alzheimers Association Dementia CarePractice Recommendations and identiy ways to implement them in

your team.


of this class.

October 4, 2012

3:00 p.m. 6:00 p.m.

$95

Health Care Business or Nurses &

Other Clinical LeadersIn todays health care arena, nurses and other clinical leaders are required

to know basic business/nancial concepts. This seminar will serve as an

introduction to basic nancial concepts taught in business schools, with aconcentration on those skills most applicable to a health care environment.

Learn to understand basic nancial statements, business plan writing and

cost accounting basics.


of this class.

October 5, 2012

8:30 a.m. 12:30 p.m.

$95

Anatomy o the Muscles ReviewJoin us or a dierent kind o anatomy review!!! This innovative series oersa unique learning opportunity or health proessionals to review the anatomy

o the muscles through lecture and our in-house cadaver lab.

Participants will be able to gain a better understanding o the anatomy o

muscle tissue and the large joints o the upper and lower extremities ater

completion o this seminar series.


of this class.

October 19, 2012

8:00 a.m. 11:00 a.m.

$125

Page 13 | Fall 2012






17/36


18/36

TRAININGorSUCCESS

Increase your companys competitive

edge with customized training!

Receive training anytime, anywhere, anyway Training available at your site or our location

Freeconsultationwithcontentexperts

Skillsandknowledgecanbeappliedimmediatelyin

the workplace

Meetsafetyandcompliancetrainingrequirements

Assistancewithworkforceassessmenttodetermine

training needs

Grantfundingmaybeavailable!

Page 15 | Fall 2012


For more inormation, contact Joan Turbaat (920) 498-6907 or [email protected]

Visit us online at https://corporatetraining.nwtc.eduOne-stop training solution

for companies with multiple locations

NWTC is a proud partner o

PROFESSIONAL DEVELOPMENT

Online CoursesNWTC has partnered with Ed2go and JERonline to help expand

your business and proessional development programs with a

variety o online courses.

Take an Ed2go or JERonline course rom the comort o your home

or oce at the times that are most convenient or you. It is fexible

online learning or busy adult learners.anytime, anywhere!

Visitwww.ed2go.com/nwtcor a listing o Ed2Go classes and

www.coursecatalog.com/nwtc or JERonline classes available.

Courses available in the following subject areas:

Accounting

BusinessandFinance WorkplaceTraining

Technology

Medical

HealthandSafety

Computers HumanResources

ForeignLanguages
http://www.ed2go.com/nwtchttp://www.ed2go.com/nwtc


19/36

Communication & Writing Skills

Customer Service

LeanLean Six Sigma

Personnal and Team Development

PerormancePage 16 | Fall 2012



20/36

Perormance_________________________________________________

Communication & Writing Skills_________________________________________________

Developing Proessional

Telephone SkillsYour companys reputation is on the lineliterally. To the caller who has

never seen or done business with your organization, the person answering

the phone is your company. Proper telephone techniques are key to yourorganizations success, but they are one o the hardest things or people to

value highly. In this our-hour workshop participants learn how to adopt aproessional, riendly tone rom the initial greeting to the nal good-bye

and how to handle whatever arises in between.

October 10, 2012

8:00 a.m. 12:00 p.m.

$120

Writing Clear, Eective Policies &

ProceduresDo you oten nd yoursel having to write technical documents such

as user guides, training manuals, compliance procedures, or standard

operating procedures (SOPs)? I so, this our-hour seminar will helpyou create clear, concise documents, policies, and procedures that

increase productivity and eectiveness and reduce errors. An eectivetool in standardized work, written policies and procedures also help

an organization comply with regulatory requirements and meet legal

standards.

October 17, 2012

8:00 a.m. 12:00 p.m.

$120

Eective E-mail CommunicationToday e-mail communication has replaced many orms o businessmemos, letters and telephone conversations. This can present numerous

opportunities and many challenges or business proessionals i not done

correctly. Learn to use this critical communication tool correctly andeectively. Send clear, ecient and compliant e-mail communication.

Participants will learn how to target their audience, get to the point, gaincontrol o their inbox and develop and maintain a proessional e-mail style.

October 31, 2012

8:00 a.m. 12:00 p.m.

$120

Grammar & Punctuation Brush upPeople judge your capabilities by the written work you produce. Errors inletters, memos, or e-mail messages could be sending the wrong message

to customers or co-workers. Dont miss this important workshop to hone upon your grammar and punctuation. Whether you drat written materials daily

or occasionally use the written word, your skills in this area can impact howothers view your work. This hal-day seminar will review the ground rules o

writing; sentences, punctuation, and basic grammar and usage.

November 7, 2012

8:00 a.m. 12:00 p.m.

$120

___________________________________

Customer Service___________________________________

World o CustomersAn AchieveGlobal Seminar

This hal-day seminar helps participants learn and apply skills or providing

helpul, sensitive, and respectul service that is tailored to customersunique needs. Participants complete a variety o activities, discussionsand skills practices that will demonstrate the tools necessary to provide

respectul service. Intended or all organizations who want to enhanceor improve the skills o their customer service representatives or others

working with a variety o customers.

November 8, 2012

8:00 a.m. 12:00 p.m.

$160

Healing Customer RelationshipsAn AchieveGlobal Seminar

This our-hour seminar is designed to help participants develop the skills

necessary to serve customers who are concerned, angry, or upset atera service breakdown or negative experience with the organization. The

session explores ways to choose productive responses, techniques or

deusing negative emotions and more.

November 27, 2012

8:00 a.m. 12:00 p.m.

$160

Page 17 | Fall 2012






21/36

Perormance_________________________________________________

Lean Journey Series_________________________________________________

Lean Journey Series InormationClasses are priced individually.

Register or all six classes to receive ee discounto $1875 and earn Lean Enterprise Certifcate!

Whether you are in the health care, manuacturing, service or otherindustry, this Lean series provides customized training to meet the needs

o your organization. Each session provides industry specic examplesand competencies in Lean concepts to increase productivity and decrease

waste in your organization.

Lean Journey Certifcate Requirements:Individuals interested in receiving the Lean Journey Certicate must

complete all six Lean sessions and are also required to complete a Leanproject during the course. The project is an opportunity to apply many o

the Lean tools presented in the certicate series.

Note: It is recommended that the Lean Journey Overview

be taken prior to any other sessions i the participant has

no previous Lean experience.

Lean Journey OverviewThis one-day workshop demonstrates the principles and concepts o

Lean business through lectures, videos, sample report outs and multiple

hands-on simulations. It is also intended to provide management, sta andemployees at all levels o your organization with a basic understanding o

Lean implementation, and the benets to be gained.

September 11, 2012

8:00 a.m. 4:30 p.m. $375

Value Stream Mapping &

Kaizen Management PlanningCan everyone see how value is provided to your customers?Communication throughout an organization can be dicult. Value StreamMapping (VSM) is the visual tool to understand how people, materialand products interact and fow together. This workshop will amiliarize

your employees with the VSM technique. At the end o the workshop,participants will have developed a current and uture state VSM rom acase study. Concepts or leading Lean culture to help sustain the Lean

journey are also discussed.

The process steps or the planning o a Kaizen event are studied and

discussed in regards on how to communicate the need or change, scope,

organize, sta and train or the Kaizen event.

September 13, 2012

8:00 a.m. 4:30 p.m.

$310

Kaizen ManagementExecution &

5S/Visual WorkplaceDo you need to start stabilizing your processes? This one-day Lean

workshop trains employees on the principles o 5S and how it contributesto stabilizing processes. Participants learn how to get started and monitor

5S or sustainment. Practical process steps or the execution o the Kaizenevent provide insight on the how to activities, ollow-up process / tools,

metrics to consider, sustaining the process improvement gains through

Lean Standards and report out to leadership.

September 18, 2012

8:00 a.m. 4:30 p.m.

$310

Total Productive Maintenance (TPM) &

Rapid Change Over ManagementDiscover whether maintenance is viewed as a cost or a value added center

in this one-day workshop. Learn the our types o maintenance organizationsand how to establish a maintenance vision and strategy or your organization

Rapid Change Over activities are also discussed. Learn how setup reduction

can create some o your biggest gains, with little to no cost.

September 20, 2012

8:00 a.m. 4:30 p.m.

$310

Standardized Work & Training

Within IndustryStandard work is dened as predictable, repeatable and reliable operations

that are organized in the best known sequence using the most eective

combination o people, material, inormation and methods. This workshophelps participants learn how to design and implement standards and

clear documentation o those standards. The session will also reviewTWI (Training Within Industry) and review how this concept is making a

comeback in America.

September 25, 2012

8:00 a.m. 4:30 p.m.

$310

Cellular Flow & Pull/Kanban SystemsAchieving continuous fow is the ultimate objective o Lean production.

Cellular Flow is the linking o unlike operations into the most ecientcombination o resources to maximize value added content while

minimizing waste. Participants learn how to utilize TAKT time, controlinventory, assemble unlike products and implement the design/layout o a

work cell in a classroom simulation.

September 27, 2012

8:00 a.m. 4:30 p.m.

$310

Page 18 | Fall 2012






22/36

Perormance_________________________________________________

Lean Six Sigma

Green Belt

Black Belt Leadership

_________________________________________________

In order to improve your critical processes, your organization must ensure

its people are able to eectively identiy and eliminate waste. The Lean SixSigma Certicate series was specically designed to develop your teams

understanding and ability to apply Lean-thinking and Six Sigma principlesin order to deliver dramatic and sustainable value to your customers,

shareholders, and employees. Lean Six Sigma is a systematic, data-driven

approach utilized by many o the worlds most successul organizations, tosolve business toughest problems.

Our Lean Six Sigma oerings include:UnderstandingandapplicationofSixSigmaDMAIC(dene,measure,

analyze, improve, control) methodology.OverviewofLean-thinkingprinciples,andhowLeanandSixSigmaare

integrated.Changemanagementtechniquestoaccelerateyourimprovementefforts.

Strongfocusonpracticalapplicationandhowtoavoidcommon

mistakes, in order to maximize your ROI and eciency.

Who Should Attend:Regardless o position, industry, or unction, i your perormance is

dependent on people or process, Lean Six Sigma methodology can help.This series is designed to accommodate associate level employees to

senior leadership in any manuacturing, service, or transactional unction or

business who are responsible or:Improvingsafetyrecords.

Reducingproductorprocessdefects.

Improvingleadtimesand/oron-timedelivery.

Reducingmaterial,machinery,andmanpowercosts.

Growingproductsalesandrevenue.

Lean Six Sigma Green Belt CertifcationThis 5 consecutive day (40-hour) course provides students with basic

understanding o the theory and application o the Six Sigma DMAIC(Dene, Measure, Analyze, Improve, Control) principles and tools. Students

will also gain an understanding o Lean methodology, and how Six Sigma

principles can be eectively integrated into a Lean-thinking organization.The class consists o both lecture and practical application o the

methodology and tools, using a case study.

Ater completing the Green Belt class and passing the associated test,

students will receive a Lean Six Sigma Green Belt training completioncerticate. Students desiring to receive a Six Sigma Green Belt certication

must complete and submit an instructor approved project to the standardstaught in class.

October 22-26, 2012

9:00 a.m. 5:00 p.m.

$2995

per person

Lean Six Sigma Black Belt CertifcationThis 5-day (40-hour) course provides students with an advanced levelo knowledge o the theory and application o Six Sigma DMAIC (Dene,

Measure, Analyze, Improve, Control) principles and tools. Building upon

concepts taught during the Six Sigma Green Belt course, students will takea deep dive into DMAIC theory, learn additional tools and skills, and most

importantly practice utilizing the theory and tools in a series o speciallydesigned case studies and exercises based on real-world problems.

Students completing the class and passing the associated test will receivea Lean Six Sigma Black Belt training certicate. Students desiring to

receive a Six Sigma Black Belt certication must complete a total o two SixSigma projects (includes one Green Belt project), which must be reviewed

and approved by the instructor.

December 3-7, 2012

9:00 a.m. 5:00 p.m.

(rst day starts at 11 a.m.)

$2995 per

person

NEW! Lean LeadershipImprovement (CI) practitioners with a true understanding how world-

class (Lean) organizations, such as Toyota, achieve extraordinary results.

Specically, you will learn about their oundational principles and belies,how leadership is trained to think and operate, and some o the specic

tools developed to enable a Lean organization to operate successully.Additionally, you will learn a ramework or accelerating your organizations

transormational eorts to a Lean-thinking organization, while avoidingcommon pitalls, using the Lean Transormation Framework. The classconsists o both lecture and practical application o the methodology and

tools, using extensive practical exercises and case study.

September 17-21,

20129:00 a.m. 5:00 p.m.

(rst day starts at 11 a.m.)

$2995 per

person

Page 19 | Fall 2012






23/36

Perormance_________________________________________________

Personal and Team Perormance_________________________________________________

Assertive & Confdent CommunicationWhat image do you project? Do you nd it dicult to speak up in meetings,make requests o other people, or stand up or your ideas? Or do you tend

to push your own ideas too hard, tell people to just do it, or discount the

opinions o others? This hal-day session is designed to help participants

portray a more condent image by understanding and balancing their

communication style. Enhance your communication skills and build more

productive working relationships or yoursel and your organization.

November 13, 2012

8:00 a.m. 12:00 p.m.

$120

Speaking To Inuence OthersAn AchieveGlobal Seminar

While new technologies provide a variety o ways to quickly share

inormation with others, there is still no substitute or speaking in real

time when trying to sell an idea, make a point, or persuade others to take

action. Speaking clearly, concisely, and convincingly is especially important

in todays ast-paced work environment. This our-hour seminar provides

participants with the speaking techniques and strategies that achieve

business results by gaining the attention o, ensuring the understanding o,

and infuencing the actions o other people.

November 15, 2012

8:00 a.m. 12:00 p.m.

$160

Managing Multiple PrioritiesRapid change, fatter organizational structures, and cross-unctional duties

mean employees today must assume greater responsibility or managing

their own tasks. This seminar provides the awareness and skills employees

need to make better decisions about their daily work. Participants learn

techniques that help them deal with complex interpersonal interactions,pressing deadlines, and increase their overall productivity, even in an

environment in which changing priorities is a daily reality.

December 11, 2012

8:00 a.m. 12:00 p.m.

$160

4 out o 5 Customers Agree.

Creating Surveys A-ZIt may seem that the most straightorward way to nd out what customersthink o your product, or whether clients are satised with your services, is

to simply ask them. Indeed, a survey can be a valuable tool or collecting

inormation, yet just like any other tool, you need to be sure you have the

right one or the job. In this seminar, we will cover the A to Z o surveys, romthe best way to write questions that get at the inormation you are seekingto the many options available or distributing that survey to your target

audience. We will also explore the most eective methods or summarizingand presenting survey results, as well as how to use those results to make

sound decisions. Whether you are brand new to the world o surveys or are

just looking or a reresher, this seminar has something or you!

October 10, 2012

3:30 p.m. 7:30 p.m.

$120

Page 20 | Fall 2012





GET TECHNICAL GET AN EDGE

TRAIN LOCALLY

COMPETE GLOBALLYLEANOSHAISOLeadership


PHONE: (920) 498-6971

| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |

Leantraininghashelpedtoeducatea

nd

empowerouremployees.Thisjourney

is

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ourcultureinthe

waywethink,planandoperate

resultinginbottomlinegrowth!

TinaVanDeVen,LeanCoordinator

VSI,LLC

LeanJourneySeries

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for Executives


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Insurance

Real Estate

Health and WellnessService Industry

Trades & Technical

Proessional

DevelopmentCertifcation/Licensure

Page 21 | Fall 2012

TO REGISTER or or more inormation about any o theseContinuing Education classes please call the registrationdepartment at (920) 498-5444 or register online at www.nwtc.edu

QUESTIONS: Contact Christine Schillingerat (920) 498-6876 [email protected]
http://www.nwtc.edu/http://www.nwtc.edu/


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Proessional Development &Certication/Licensure

___________________________________

Insurance___________________________________

Insurance Continuing EducationAll insurance agents holding licenses in any o the ollowing lines o

insuranceproperty, casualty, lie, accident/health, and automustcomplete 24 continuing education credit (CEU) hours. New licensing

expiration dates are in eect. The ee dates and continuing education

compliance dates have been combined and now all at the end o eachindividuals birth month. Agent compliance dates can be veried by

checking the Wisconsin Commissioner o Insurance Web site (www.oci.wi.gov). A 3-hour CE ethics class is a requirement.

Insurance-Adapt to LegislationOct. 31 6:00 9:30p $30 CE U Hrs: 4 Class#: 82184

Insurance-Analysis/Design o CommercialSept. 17 5:30-9:00p $30 CE U Hrs: 4 Class#: 82180

Insurance-Automobile

Nov. 13 5:30-9:00p $30 CE U Hrs: 4 Class#: 82185

Insurance-Business OwnersNov. 7 8:00 -11:30a $30 CE U Hrs: 4 Class#: 82570

Insurance-Comparative NegligenceSept. 27 5:30-9:00p $30 CE U Hrs: 4 Class#: 82181

Insurance-DisabilityAug. 28 6:00 -9:30p $30 CE U Hrs: 4 Class#: 82561

Insurance-Employee BenetsDec. 8 12:30 -4:00p $30 CE U Hrs: 4 Class#: 82188

Insurance-Ethics/P&C AgentAug. 20 5:30-9:00p $30 CE U Hrs: 4 Class#: 82178

Dec. 12 8:00-11:30p $30 CE U Hrs: 4 Class#: 82189

Insurance-Fraud AwarenessOct. 22 5:30-9:00p $30 CE U Hrs: 4 Class#: 82183

Insurance-HomeownersSept 14 8:00-11:30a $30 CE U Hrs: 4 Class#: 82564

Insurance-Individual HealthOct. 20 8:00-11:30a $30 CE U Hrs: 4 Class#: 82567

Insurance-Lie BasicsSept. 4 6:00-9:30p $30 CE U Hrs: 4 Class#: 82179

Insurance Lie/Multiline EnvironmentOct. 20 12:30-4:00p $30 CE U Hrs: 4 Class#: 82573

Insurance-Risk ManagementOct. 4 8:00-11:30a $30 CE U Hrs: 4 Class#: 82182

Insurance-Senior Market/PlanDec. 8 8:00-11:30a $30 CE U Hrs: 4 Class#: 82187

Insurance-Social Security/BasicsNov. 26 6:00-9:30p $30 CE U Hrs: 4 Class#: 82186

Pre-Licensing Insurance EducationAs o January 1, 1993, the state o Wisconsin requires all prospective

insurance agents or all product lines to attend an approved course ostudy beore taking the insurance exam. The Oce o the Commissioner

o Insurance requires that all applicants attend 8 hours o Pre-licensing

Insurance (Ethics & Law) plus 12 hours o education directly related to theproduct line. All sections listed on this schedule meet the hour requirements

as required by the Oce o the Commissioner o Insurance. NortheastWisconsin Technical College will issue course completion certicates.

Insurance-Pre-Licensing (Ethics)Sept. 22 8:00a-4:30P $50 Class#: 82165

Nov. 3 8:00a-4:30p $50 Class#: 82166

Insurance-Lie Pre-LicensingSept. 24-26 6:00-10:00p $60 Class#: 82167

Nov. 5-7 6:00-10:00p $60 Class#: 82168

Insurance Health Pre-LicensingAug. 13 6:00-10:00p $60 Class#: 82169Oct. 1-3 6:00-10:00p $60 Class#: 82170

Nov. 12-14 6:00-10:00p $60 Class#: 82171Insurance-Property Pre-LicensingAug. 20-22 5:30p-9:30p $60 Class#: 82172Oct. 8-10 5:30-9:30p $60 Class#: 82173

Dec. 3-5 5:30-9:30p $60 Class#: 82174

Insurance-Casualty Pre-LicensingAug. 27-29 5:30-9:30p $60 Class#: 82175Oct. 15-17 5:30-9:30p $60 Class#: 82176

Dec. 10-12 5:30-9:30p $60 Class#: 82177

Page 22 | Fall 2012





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___________________________________

Real Estate___________________________________

Real EstateAll licensees, except those who were issued either a Wisconsin brokers or

a salespersons license ater January 1, 2011, must satisy the continuingeducation requirement in order to renew their license. Eective 12/15/10,

all licensees must complete 18 hours o continuing education in each

biennium through six approved three-hour courses. Courses 1, 2, 3 and 4and two elective courses are required. NWTC is oering the our required

courses as well as all our electives rom which learners can choose.Each module concludes with a required test that must be successully

completed. Out o state residents may be responsible or additional ees.

Business EthicsSept. 13 12:30-4:00p $27.50 Class#: 82426Oct. 25 3:00-6:30P $27.50 Class#: 82427

Oct. 5 1:00-4:30p $27.50 Class#: 82428

Oct. 27 1:00-4:30p $27.50 Class#: 82429Dec. 1 1:00-4:30p $27.50 Class#: 82430

Environmental MattersSept. 20 12:30-4:00p $27.50 Class#: 82434Oct. 12 1:00-4:30p $27.50 Class#: 82435

Dec. 7 1:00-4:30p $27.50 Class#: 82436

Real Estate FinancingNov. 8 3:00-6:30p $27.50 Class#: 82439Dec. 8 1:00-4:30p $27.50 Class#: 82440

Listing ContractsSept. 6 8:30a-12:00p $27.50 Class#: 82411

Oct. 18 11:00a-2:30p $27.50 Class#: 82412Sept. 29 8:30a-12:00p $27.50 Class#: 82413

Oct. 26 8:30a-12:00p $27.50 Class#: 82414

Nov. 31 8:30a-12:00p $27.50 Class#: 82415

New DevelopmentsSept. 13 8:30a-12:00p $27.50 Class#: 82421

Oct. 25 11:00a-2:30p $27.50 Class#: 82422Oct. 5 8:30a-12:00p $27.50 Class#: 82423

Oct. 27 8:30a-12:00p $27.50 Class#: 82424

Dec. 1 8:30a-12:00p $27.50 Class#: 82425

Oer to PurchaseSept. 6 12:30-4:00p $27.50 Class#: 82416

Oct. 18 3:00-6:00p $27.50 Class#: 82417

Sept. 29 1:00-4:30p $27.50 Class#: 82418Oct. 26 1:00-4:30p $27.50 Class#: 82419

Nov. 30 1:00-4:30p $27.50 Class#: 82420

Other Approved FormsNov. 8 11:00a-2:30p $27.50 Class#: 82437

Dec. 8 8:30a-12:00p $27.50 Class#: 82438

Short Sales & ForeclosuresSept. 20 8:30a-12:00p $27.50 Class#: 82431Oct. 12 8:30a-12:00p $27.50 Class#: 82432

Real Estate Appraiser/AssessorAppraisers: The requirements in Wisconsin or the current biennium are28 hours, 7 o which must include the Uniorm Standards o ProessionalAppraisal Practice (USPAP). Assessors: Continuing Education in Wisconsin or

assessors must contain at least 15 hours o law.

Credible Review ProcessOct. 19 12:00-3:30p $25.00 Class #: 82374

National USPAPNov. 9 8:00a -3:30p $69.97 Class#: 82368

New DevelopmentsAug. 24 8:00a -3:30p $32.97 Class#: 82369

Principles o ValueSept. 7 8:00a-3:30p $32.97 Class#: 82370

Unique Properties

Oct. 19 8:00a-11:30p $25.00 Class#: 82373

FHA Appraisal ProcessOct. 5 8:00a -3:30p $32.97 Class#: 82372

Vacant Land/Expert WitnessSept. 21 8:00a -3:30p $32.97 Class#: 82371

Page 23 | Fall 2012





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___________________________________

Health and Wellness___________________________________Personal Fitness Trainer CerticationThis is a partnership with W.I.T.S. (World Instructor Training School) and

NWTC. W.I.T.S is an approved CEU provider or the Board o Certicationor Athletic Trainers, the American Occupational Therapy Assoc, National

Certication Board or Therapeutic Massage & Bodywork, and theInternational Association o Cont Ed and Training.

Sept. 29-Nov. 3 9:00a-4:00p $750 Class#: 85714 & 85713** must register or both classes

Nutrition Strategies or PerormanceThere are three primary actors that infuence how our body perorms:

genetics, training and nutrition. While little i anything can be done to

change our genetics, we can make changes in training and nutritionalhabits. This 6 hour class is or health and tness proessionals who want

to learn more about how nutrition infuences physical perormance.Approved for 6 CECs or .6 CEUs

Oct. 2-4 6:00-9:00p $130 Class#: TBDAdvanced Weight Training or Personal Fitness TrainersExpand your weight training skills and program design or improved resultswith your clients. Learn how to explain the importance and benets o

alternating exercises or each major muscle group and add new exercisesto your repertoire. Learn how to keep your clients interested and balanced

with 3, 4, 5, & 6-day workout programs.Approved for 3 CECs or .3 CEUs

Nov. 7 6:00-9:00p $70 Class#: TBD

___________________________________

Service Industry___________________________________

NWTC oers a wide range classes throughout the

district, including: ResponsibleBeverageServer

Responsible Beverage Service provides training or alcohol beveragesellers, servers, and handlers and meets the requirements o Chapter125.17(6) o the Wisconsin Statutes requiring applicants or A, B, or Clicenses to have completed this beverage server course. Wisconsin Act259 requires applicants or retail alcohol beverage licenses/permits tocomplete a mandated responsible beverage server training course asa condition o licensing. Responsible Beverage Server also meets thetraining requirements or the sale o tobacco products according toWisconsin State Statute 134.66

FoodServiceSanitation

Employee health and hygiene; ood borne illness prevention; pestmanagement, and sae ood handling. Certication requirements (WI

Law 50.545). Successul completion o written exam required.

FoodServiceRecertifcation

This course prepares learner to renew their WI restaurant oodprotection certicate.

For dates and times o these class oerings go to:http://www.nwtc.edu/academics/continuing___________________________________

Trades & Technical___________________________________Building LawSept. 24-Oct. 3 5:30-8:20p $57.45 Class#: 81135

Building Science

Oct. 9-Oct. 18 5:30-8:20p $57.45 Class#: 81133

Dwelling Contractor QualierNov. 5-11 5:30-8:20p $57.45 Class#: 81132

Forklit Driver SaetySept 7 4:00p-11:59p $38.48 Class#: 82290Oct. 26 4:00p-11:59p $38.48 Class#: 82291Dec. 14 4:00p-11:59p $38.48 Class#: 82292

Mobile Vehicle Air Conditioning CerticationSept. 19 6:00-10:00p $37.48 Class#: 82288

Oct. 24 6:00-10:00p $37.48 Class#: 82289

Rerigeration Handling CerticationTBD

NEC Update 2008 (ONLINE course)

This course qualies or 24 hours o continuing education in the State oWisconsin.

Aug. 18-Dec. 17 Online $108.91 Class#: 85214

NEC Update 2011 (ONLINE Course)Covers the major changes in the 2011 and satises the 24-hour continuingeducation requirement or electrical trade personnel in Wisconsin.

Aug.16-Dec. 17 Online $108.91 Class#: 85215

NEC-Masters PrepSept. 11-April 9 6:00-8:40p $249.49 Class#: 85551

Page 24 | Fall 2012





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General NWTC In-Service TrainingNative Gangs$25 September 12, 2012

Radar OperatorPre-requisite:100 hours RADAR eld experience needed

$230 October 10-12, 2012

S.P.E.A.R. System Surviving the Sudden Assault$85 October 22, 2012

Tactics or the Close Encounter$85 October 24, 2012

S.P.E.A.R. System Applications or the Gunght$85 November 14, 2012

DAAT In-Service$85 Novemeber 28, 2012

S.P.E.A.R. System Tactical Ground Combatives$85 December 17, 2012

Specialized Training and SeminarsTactics and Procedures or Barricaded Suspect Situations$85 October 10, 2012

Comprehensive Public Saety Media Relations Course

with Rick Rosenthal$120 November 12, 2012

Fireghter TrainingModern Building Construction and Size Up$20 September 6, 2012

Car Fires: Is the Risk Worth the Eort$20 October 4, 2012

Flashover Training$50 October 13, 2012

or November 8, 2012

Art o Reading Smoke$20 November 8, 2012

PublicSaety

Page 26 | Fall 2012

Registration: To register or or more inormation about any o these classes,contact Rachael or Kathy at (920) 498-7174 or

[email protected]
http://creativeservices/%20%20%20Creative%20Services%20Backup/%20%20nancy's%20projects%20in%20progress/8346CTED%20catalog%20fall%202012%207_30%20FIN%20Folder/D/Users/00013968/Library/Caches/Adobe%20InDesign/Version%207.0/en_US/InDesign%20ClipboardScrap1.pdfhttp://creativeservices/%20%20%20Creative%20Services%20Backup/%20%20nancy's%20projects%20in%20progress/8346CTED%20catalog%20fall%202012%207_30%20FIN%20Folder/D/Users/00013968/Library/Caches/Adobe%20InDesign/Version%207.0/en_US/InDesign%20ClipboardScrap1.pdfhttp://creativeservices/%20%20%20Creative%20Services%20Backup/%20%20nancy's%20projects%20in%20progress/8346CTED%20catalog%20fall%202012%207_30%20FIN%20Folder/D/Users/00013968/Library/Caches/Adobe%20InDesign/Version%207.0/en_US/InDesign%20ClipboardScrap1.pdf


29/36

Aerial Work Platorm: Train-The-Trainer

DOT Compliance A-Z

Forklit Saety Training

HM126F Hazardous Materials

OSHA 10-Hour or Construction &

General Industry

OSHA 500 Level Seminars

OSHA Record Keeping

Train The Evaluator

SaetyPage 27 | Fall 2012



30/36

Saety

Aerial Work Platorm: Train-The-TrainerOSHA requires that all Aerial Work Platorm training be conducted by aqualied person. A qualied person has the knowledge, training and

experience as well as the ability to solve or resolve problems related

to aerial work platorms. You will learn Training program development,implementation, and documentation. Topics covered are: OSHA and ANSI

saety basics, Equipment specics, Fall protection and Personal Protectiveequipment, Vehicle and work place inspections, Sae operating practices

and uel saety..documentation so they can develop appropriate andcompliant in-house instruction on Aerial Work Platorms. This includes

machines commonly reerred to as scissor lits, boom lits, man lits, bucket

trucks and cherry pickers.

December