faculty/staff parking contract newsletter€¦ · your contract parking fees go to the operation of...

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FACULTY/STAFF PARKING CONTRACT NEWSLETTER 2020-21 issue for our customers Where Your U of M Parking Fees Go PTS is a self-supporting department. Your contract parking fees go to the operation of University parking facilities including daily main- tenance; annual structural inspection/repairs; and safety features including security cameras, panic alarms and optimal lighting. 2020-21 Contract Parking Rates As of October 1, 2020 contract parking rates will stay the same for the 2020-21 year. Rates are deducted from paychecks on a pre-tax basis determined by your filing status. Lot Full-time - $74.00/month Evening - $36.50/month Reserved - $96.00/month Ramp Full-time - $104.75/month Evening - $78.00/month Reserved - $126.75/month Garage Full-time - $137.00/month* Evening - $102.00/month Reserved - $159.00/month * Exception - 717 Delaware Garage is $159.00/month Replacement hangtag/keycard: $12 Replacement transponders: $30 (only at 717 Delaware Garage) Citations Campus parking enforcement is handled by the U of M Police Department. To contest a parking citation, call the number printed on the citation. Access Issues If you forget your keycard (old system) or U Card (new system), follow these steps: 1. Pull a ticket to enter your contract facility. If it does not have a ticket dispenser, call PTS customer service and you will be directed to an alternate facility for the day. Then fol- low Step 3. 2. Call PTS customer service at 612-626-PARK(7275) prior to exiting (as soon as possible is best) to inform the customer service representative. 3. Customer service will verify that your contract is active and give you a control number to print on the back of your ticket. Push the Help button on the Exit Payment Station and a staff member will assist you. Note! If you register your license plate with the new sys- tem, you won’t need a keycard or U Card to enter your contract facility. Hangtag Permits Always display the printed side of your hangtag facing out towards the windshield. Hangtags may be transferred to any vehicle you park at the University. Minnesota State law requires hangtags be removed while driving. If you forget your hangtag permit, call the PTS office at 612-626-PARK(7275) immediately and request a “no-tag.” For lost hangtags, you must come to our office to purchase a replacement. Cancelling a Contract You may cancel your contract at any time. The hangtag/key- card must be received in our office to consider the parking contract cancelled. Refunds for accounts with credit balances will be processed after the hangtag/ keycard is received by PTS. • Cancel ONLINE at: z.umn. edu/cancelpark (10 day notice required). Walk-in cancellations can be immediately processed by turn- ing in the hangtag or keycard. Mail the hangtag/keycard to the PTS office (address below). You may contact customer service to request a postage-paid return envelope. (cont.) Impact of Gopher Football on East Bank Campus Parking All 2020 Gopher Football home games have been postponed. For details on football parking, visit PTS online at z.umn.edu/footballparking Vehicle Storage If you are parking your vehicle in your assigned contract facility for five consecutive calendar days or more, please email PTS with vehicle specifics: license number, make/model, color, exact location in facility ( in ramps and garages,the specific stall location is indicated on the pil- lars) and an emergency contact name/phone number of someone with keys to vehicle if it needs to be moved. We appreciate your cooperation! News! Parking Changes New technology will be installed over the next 18 months. A couple of changes for contract holders to know: Your U Card will be your parking keycard You can choose to register your license plate for access Watch your email for more info If you would like to see a timeline/ schedule or to learn more about this project, visit z.umn.edu/new- parking COVID-19 Response From PTS To learn more about PTS’ response to our community during COVID-19, please visit pts.umn.edu/news/ covid-19-faq-page

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Page 1: FACULTY/STAFF PARKING CONTRACT NEWSLETTER€¦ · Your contract parking fees go to the operation of University parking facilities including daily main- ... name/phone number of someone

FACULTY/STAFF PARKING CONTRACT NEWSLETTER

2020-21 issue for our customers

Where Your U of M Parking Fees Go PTS is a self-supporting department. Your contract parking fees go to the operation of University parking facilities including daily main-tenance; annual structural inspection/repairs; and safety features including security cameras, panic alarms and optimal lighting.

2020-21 Contract Parking Rates As of October 1, 2020 contract parking rates will stay the same for the 2020-21 year. Rates are deducted from paychecks on a pre-tax basis determined by your filing status.Lot Full-time - $74.00/month Evening - $36.50/monthReserved - $96.00/monthRamp Full-time - $104.75/monthEvening - $78.00/monthReserved - $126.75/monthGarage Full-time - $137.00/month*Evening - $102.00/monthReserved - $159.00/month* Exception - 717 Delaware Garage is $159.00/monthReplacement hangtag/keycard: $12Replacement transponders: $30 (only at 717 Delaware Garage)

Citations Campus parking enforcement is handled by the U of M Police Department. To contest a parking citation, call the number printed on the citation.

Access Issues If you forget your keycard (old system) or U Card (new system), follow these steps:

1. Pull a ticket to enter your contract facility. If it does not have a ticket dispenser, call PTS customer service and you will be directed to an alternate facility for the day. Then fol-low Step 3.

2. Call PTS customer service at 612-626-PARK(7275) prior to exiting (as soon as possible is best) to inform the customer service representative.

3. Customer service will verify that your contract is active and give you a control number to print on the back of your ticket. Push the Help button on the Exit Payment Station and a staff member will assist you.

Note! If you register your license plate with the new sys-tem, you won’t need a keycard or U Card to enter your contract facility.

Hangtag Permits Always display the printed side of your hangtag facing out towards the windshield. Hangtags may be transferred to any vehicle you park at the University. Minnesota State law requires hangtags be removed while driving. If you forget your hangtag permit, call the PTS office at 612-626-PARK(7275) immediately and request a “no-tag.” For lost hangtags, you must come to our office to purchase a replacement.

Cancelling a Contract You may cancel your contract at any time. The hangtag/key-card must be received in our office to consider the parking contract cancelled. Refunds for accounts with credit balances will be processed after the hangtag/keycard is received by PTS.• Cancel ONLINE at: z.umn.edu/cancelpark (10 day notice required).• Walk-in cancellations can be immediately processed by turn-ing in the hangtag or keycard.• Mail the hangtag/keycard to the PTS office (address below). You may contact customer service to request a postage-paid return envelope.

(cont.)

Impact of Gopher Football on East Bank Campus ParkingAll 2020 Gopher Football home games have been postponed.

For details on football parking, visit PTS online at z.umn.edu/footballparking

Vehicle Storage If you are parking your vehicle in your assigned contract facility for five consecutive calendar days or more, please email PTS with vehicle specifics: license number, make/model, color, exact location in facility ( in ramps and garages,the specific stall location is indicated on the pil-lars) and an emergency contact name/phone number of someone with keys to vehicle if it needs to be moved. We appreciate your cooperation!

News! Parking Changes New technology will be installed over the next 18 months. A couple of changes for contract holders to know:• Your U Card will be your parking keycard• You can choose to register your license plate for access• Watch your email for more infoIf you would like to see a timeline/ schedule or to learn more about this project, visit z.umn.edu/new-parking

COVID-19 Response From PTS To learn more about PTS’ response to our community during COVID-19, please visit pts.umn.edu/news/covid-19-faq-page

Page 2: FACULTY/STAFF PARKING CONTRACT NEWSLETTER€¦ · Your contract parking fees go to the operation of University parking facilities including daily main- ... name/phone number of someone

Motorist Assistance The Motorist Assistance Pro-gram (MAP) is FREE for legally parked PTS customers. MAP offers to unlock vehicles, give jump starts, add air to tires and provide referrals on request. To request assistance, call 612-626-PARK. MAP is available on the Twin Cities campus, Monday – Friday, 7 am - 10 pm. Service is not available on official Univer-sity holidays or at the hospital parking ramp on Delaware Street SE. For service on U-owned vehicles, contact Fleet Services at 612-625-3033.

Additional Parking Services Visit us online at umn.edu/pts to discover if these parking services might be of interest to you.• Occasional Use Parking Contract • Guest Parking Coupons• Budget Charge Card• Fleet Services (own/lease/rent)• Campus Zone Pass• HOURCAR • Electric Vehicle Charging Stations

PTS is committed to sustain-ability by maintaining and improving a comprehensive transportation system that reduces congestion, eases accessibility and enhances a friendly University community.

We welcome your questions and ideas. Contact us at [email protected] or 612-626-PARK (7275). Our address is 511 Washington Ave. SE, 300 Trans-portation & Safety Building, Minneapolis, MN 55455.

(cont. from pg 1)

Reciprocal Parking This benefit allows contract holders to park on a space-avail-able basis in specific locations on a campus other than their assigned facility. With the new equipment being installed in 2020-21, this benefit will change when the project nears completion. Read more about the changes online. Reciprocal parking is not allowed in parking facilities on the same campus as your assigned contract facility. This benefit is intended for short-term use and not on a daily ongoing basis. Reciprocal space is not guaranteed, especially when event rates are in effect. Limited reciprocal parking privileges on game day Satur-days are allowed in Lot C89 (West Bank) and Gortner Avenue Ramp (St. Paul) for East Bank HANGTAG parking contracts. Also, reciprocal privileges are allowed in 21st Avenue Ramp (West Bank) and Gortner Avenue Ramp (St. Paul) for East Bank KEYCARD parking contracts. Evening contract patrons and departmental contracts are not eligible for reciprocal parking. PTS reserves the right to relo-cate vehicles in parking facilities and to change reciprocal options as needed.

Reciprocal LocationsContract Patrons with HangtagsDisplay your hangtag permit in reciprocal lots on Minneapolis and St. Paul campuses.Reciprocal FacilitiesEast Bank- Victory LotWest Bank- Lot C89St. Paul- Gortner Avenue RampAll Banks- Lot 66 (except during State Fair)- Lot C98 (West Bank Office Bldg Ramp, top level only)St. Paul campus only:- Weeknights after 4:30 p.m. and on weekends, any hangtag contract holder may park in lots with 20 or more spaces on the St. Paul campus.

Contract Patrons with KeycardsUse your keycard in reciprocal locations on the Minneapolis andSt. Paul campuses.

Reciprocal FacilitiesMonday-Friday prior to 4:30 p.m.East Bank:- 4th Street RampWest Bank:- 21st Avenue RampSt. Paul:- Gortner Avenue Ramp (not dur-ing State Fair)All Banks Have Access To:- West Bank Office BuildingRamp- Lot C66 on Como and 29th Avenue (no overnight parking; not available during State Fair; you must call 612-626-PARK with your vehicle’s license number)WBOB Parkers Have Access To:

- 21st Avenue Ramp (West Bank)

Extra Reciprocal Benefits for Keycard Contract HoldersStaff and faculty who have a con-tract with a keycard can alsouse their contract in any of the following locations after 4:30 p.m. Monday – Friday and on Sat-urdays/Sundays (NOT on Gopher football game days on East Bank).East Bank- East River Road Garage- University Avenue Ramp- Oak Street Ramp- Washington Avenue Ramp- Gold Lot and Lots C32, C33- Gopher and Gateway Lots- Nolte Center Garage- 4th Street Ramp- Lots C55, C58, and C59West Bank- 19th Avenue Ramp- 21st Avenue Ramp- West Bank Office Bldg Ramp- Lot C86St. Paul- Gortner Avenue Ramp- Lot SC101

Special Request Reciprocal Parking In certain instances, access may be given at locations not included in the regular reciprocal parking program for teaching or research purposes. Please e-mail a request including the reason, days and times you need it, building name where you will be teaching, and your current contract information to [email protected]. Requests must be renewed on a semester basis, depending on the situation. These arrangements are NOT valid on football Saturdays.

Carpool Contracts Staff/faculty members with a current parking contract can register as a carpool with PTS and receive a second hangtag or keycard (only one may be used at a time). Eligibility and names of carpoolers are verified and renewed annually. Carpool riders can only belong to one carpool. Carpool contracts are NOT trans-ferable. To register, call or visit us online at umn.edu/pts. Metro Transit offers ride matching and the Guaranteed Ride Home Program to carpool-ers. Visit metrotransit.org or call 651-602-1602.

Contract holders in facilities with keycard access must use their keycard (old system) or U Card (new system) to enter and exit. Motorcyclists should use a regularly-marked stall. Motorcycle-only contracts are available from PTS on a first-come, first-serve basis. Seasonal locations are valid through November 30. Locations are limited after November 30. The 2020 rate is $168 per year (pro-rated).

Motorcycle Parking/Contracts Motorcyclists are welcome in public park-ing facilities at the posted parking rate. Employees with an active parking contract in a surface lot may park a motorcycle in their assigned lot by adhering a free sticker obtained from PTS(ONLY VALID IN ASSIGNED LOT). Motorcycle stickers are issued on an annual basis.