faculty of arts atkinson college itec 1010 a f 2002 welcome opening class for itec 1010 3.0 a...
TRANSCRIPT
Faculty of ArtsAtkinson College
ITEC 1010 A F 2002
Welcome
Opening class for ITEC 1010 3.0 A
Professor G.E. Denzel
Faculty of ArtsAtkinson College
ITEC 1010 A F 2002
Agenda
Greetings Course outline The ITEC web page and the ITEC 1010 web
page Course questions?
Faculty of ArtsAtkinson College
ITEC 1010 A F 2002
Course Outline
Go to the ITEC 1010 A web page: Note Course Outline is available here, along with
course notes, grades (after assignments and tests), links, feedback mechanisms, etc.
Faculty of ArtsAtkinson College
ITEC 1010 A F 2002
The ITEC web pages www.yorku.ca/itec
This page takes you to all of the different ITEC programs at York. You may want to look at both the Atkinson and Arts pages. For Arts students, the ITEC ARTS web page is extremely important, and should be checked at least weekly.
www.yorku.ca/lezned This is my home page, and from it you can access the
home page for this course. You should certainly bookmark the page for this course. It will have all of the assignments and details on tests. It will also have the powerpoint slides from lectures (usually available one day before class). It will also have links to other relevant pages.
Faculty of ArtsAtkinson College
ITEC 1010 A F 2002
The Plan of This Book
Part 1 INFORMATION TECHNOLOGY IN THE BUSINESS ENVIRONMENT1. Introduction : B usiness and Information Technology 2. Organizational Structure and Information Technology
Part 2 INFORMATION TECHNOLGY INFRASTRUCTURE3. Computer Hardware4. Computer Software5. Managing Organizational Data and Information6. Telecommunications and Networks7. The Internet and Intranets
Part 3 APPLYING INFORMATION TECHNOLOGY FOR COMPETITIVE ADVANTAGE8. Interorganizational and Global Information Systems9. Functional and Enterprise Systems10. Data, knowledge, and Decision Support11. Intelligent Systems in Business12. Electronic Commerce13. Strategic Information Systems and Reorganization
Part 4 DEVELOPING AND MANAGING INFORMATION SYSTEMS14. Information Systems Development15. Implementing IT:Ethics, Impacts, and Security
Faculty of ArtsAtkinson College
ITEC 1010 A F 2002
CHAPTER 1INTRODUCTION : BUSINESS AND
INFORMATION TECHNOLOGY
Faculty of ArtsAtkinson College
ITEC 1010 A F 2002
Learning ObjectivesDiscuss business pressures and responses
in today’s Information AgeDifferentiate between data and
information, and describe the characteristics of high-quality data.
Name and describe the components of an information system.
Faculty of ArtsAtkinson College
ITEC 1010 A F 2002
Learning Objectives (cont’d)Describe the capabilities expected of
information systems in modern organizations.
Describe opportunities for strategic use of information systems.
Faculty of ArtsAtkinson College
ITEC 1010 A F 2002
Business in the Information Age:Pressures
Global Competition for Market and for Labor Need for Real-time Operations Changing Work Force Customer-Oriented Operations Technological Innovation and Obsolescence Information Overload Social Responsibility of Organizations Government Regulation and Deregulation Ethical Issues Organizational Responses to Business Pressures in
the Information Age
Faculty of ArtsAtkinson College
ITEC 1010 A F 2002
Business in the Information Age:Responses
Strategic Systems Customer Focus and Customer Service
mass customization
Continuous Improvement Efforts just-in-time (JIT) total quality management (TQM)
Faculty of ArtsAtkinson College
ITEC 1010 A F 2002
Responses (cont’d)
Business Process Reengineering Empowering Employees and Fostering
Collaborative Work Team-based Structure Business Alliances
• supply chain management and enterprise resource planning (ERP)
Electronic Commerce
Faculty of ArtsAtkinson College
ITEC 1010 A F 2002
Business Pressures & Organizational Responses : Summary
Business PressuresGlobal Competition for Market and LaborNeed for Real-time OperationsChanging Work ForceCustomer OrientationTechnological Innovation and ObsolescenceInformation OverloadSocial ResponsibilityGovernment Regulation and DeregulationEthical Issues
Organizational ResponsesStrategic SystemsCustomer Focus and Customer ServiceContinuous Improvement Efforts (Just-in-Time, Total Quality Management)Business Process Reengineering (BPR)Team-based StructureBusiness AlliancesElectronic Commerce
Faculty of ArtsAtkinson College
ITEC 1010 A F 2002
Provide Fast and Accurate Transaction Provide Large Capacity, Fast Access Storage Provide Fast Communications (machine to machine, human to human) Reduce Information Overload Span Boundaries Provide Support for Decision Making Provide a Competitive Weapon
Capabilities of Information Systems
Faculty of ArtsAtkinson College
ITEC 1010 A F 2002
Components of Computer-based Information System
PEOPLE
HARDWARE SOFTWARE
DATABASE
NETWORK
PROCEDURES
Faculty of ArtsAtkinson College
ITEC 1010 A F 2002
IT Supports PeopleTransactions
Place order for a book at Chapters Enrol into a course at York Mount a permission for a student De-enrol a student for not having
prerequisites Change your address Open an ACADLABS account Renew a car license plate
Faculty of ArtsAtkinson College
ITEC 1010 A F 2002
IT Supports People Tasks
Write an essay
Write a memo
Prepare a slide presentation
Analyze your expenses
Prepare a budget
Do your taxes
Faculty of ArtsAtkinson College
ITEC 1010 A F 2002
Data Hierarchy
Information
Data
Knowledge
Faculty of ArtsAtkinson College
ITEC 1010 A F 2002
Data Hierarchy
Information
Data
Knowledge
Transaction
Summarize
Interpret
Faculty of ArtsAtkinson College
ITEC 1010 A F 2002
Example Course Enrolments
Joe enrols in PHIL 2075 SIS db records transaction
Count in course hits max
Suzy tries to enrol SIS rejects
Automated extract of enrolments in PHIL courses
PHIL Chair puts enrolments and maxes into spreadsheet
Chair notes full course, looks at overall pattern, requests permission to open backup section
Faculty of ArtsAtkinson College
ITEC 1010 A F 2002
Tools Databases
MS Access Oracle DB2 Others
Spreadsheets Excel Word Perfect Office spreadsheet Star Office spreadsheet Others
Faculty of ArtsAtkinson College
ITEC 1010 A F 2002
Tools (cont’d)
Reporting tools ERP’s Knowledge Management Systems
See Globe&Mail article