facilities user support
DESCRIPTION
FACILITIES USER SUPPORT. Richard Browning. (with comments – “back seat driver”). Currently each year on average ~750 experiments are carried out involving ~1500 visitors who make a total of ~4500 visits . These numbers include roughly ~100 experiments and ~300 visits for muons. - PowerPoint PPT PresentationTRANSCRIPT
FACILITIESUSER SUPPORT
Richard Browning(with comments – “back seat driver”)
Currently each year on average ~750 experiments are carried out involving ~1500 visitors who make a total of ~4500 visits . These numbers include roughly ~100 experiments and ~300 visits for muons.
MICE is ~10% level so we should not perturb the system
Facility Users at RAL
• Notification of Arrival• Accommodation, Transport booking• Registration with User Office• Safety Induction• Expenses claims
Basic – gets you on site
This is generally for UK funded people, but could be used to access common fund if needed
User Office [email protected] +(0)1235 445592
Point of contact for– accommodation– transport– support for visa applications– local information– expenses claims
Short term (B&B, Onsite, TCH)Help/advice with long term accomm
Notification of Arrival
• Email list of people to User Office– Visit Reference Number– Name, Organisation, email address– Date of arrival and departures
MICE
• Accommodation Options– Ridgeway House – on site– The Cosener’s House – Abingdon– Bed and Breakfast
– MICE house -- tbd
Accommodation booking
CMPB issue – RiskUO would manage propertyCharges would be pro-rata for period of occupationRisk is cost of an unoccupied house and people
– email User Office [email protected] first and last night dates
– individuals will be notified by email of the booking
Accommodation booking
No problem to look after a group
– Taxis can be arranged through the User Office include arrival requirements with the Accommodation request
RAL Travel Office can assist with flight bookings and changes etc.
Transport
Issue of payment not yet clear
Usually travel from UK and returnor travel within UK
STFC has hire car agreements which could be advantageous to MICE.
e.g. MICE van?
Need to register driving details with transport to be able to access : “RAL Driving licence”.
may need some more investigation (insurance aspects?)
Register with the User OfficeBuilding R3 room G11
• Provide Personal Information• Receive Site Pass and
Radiation Film Badge• Safety Induction
Arrival at RAL
Eventually, HP Office for now
ISIS users do not Receive a photo pass, but keep an “ISIS” pass for the duration
Basic site access
Registration Information Required– Visit Reference– Personal Information
• Name, Organisation Address, Date of Birth, Nationality, Gender
– Next of Kin• Name, Address, Telephone number
– Medical conditions relevant to working at RAL and with Ionising Radiation
Arrival at RAL
MICE
Safety Induction
Web Site - http://www.isis.rl.ac.uk/usertraining/
Recorded result
Return Site Passes and Film Badges
Departing RAL
– Users to be given Facility Login IDs– Online forms
• Registration• Notification of arrival• Accommodation• Transport
Developments
MICE should discuss if the next CM can be organised through the UO