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Uptake Solutions 2014 Facebook Pages What you need to know to master this medium

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A brief introduction to Facebook pages. Developed for the ASHM skills training at Latrobe University

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Page 1: Facebook pages

Uptake Solutions 2014

Facebook PagesWhat you need to know to master

this medium

Page 2: Facebook pages

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Uptake Solutions 2014

The digital revolution is far more significant than the

invention of writing or even of printing.

Douglas Engelbart

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Page 3: Facebook pages

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Uptake Solutions 2014

Housekeeping

• Welcome– Who has a Facebook page?– How many fans have you got?– What do you want to achieve out of today

• Assumed knowledge– You have a Facebook account– You are comfortable with navigating Facebook

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Uptake Solutions 2014

What you will learn

• What is a Facebook Page?– What is the difference between a profile, a page

and a group?– Tools of the trade– Cost to build and run a page

• Content and effectiveness– What to post, frequency.– Using Metrics, Insights

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Facebook Page Basics

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Page 6: Facebook pages

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Profile vs. Page

Profile• Personal

– Represents an individual only– Can be public or private– Limited to 5000 friends,

unlimited followers

• Reach and Metrics– Powerful organic reach– No metrics– Limited ads options

Page• Business or Organisation

– Represents business, brand or product or individual

– All updates public*

• Reach and Metrics– Organic reach trending to 0– Full metrics– Full advertisement options

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Groups

• Built for collaboration– Public or Private– Designed for small groups– Build for a common interest– Many-to-Many focus

• Reach and Metrics– Powerful organic reach– No metrics– Limitations grow with size

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Use Examples

Brenton Johnson (friends and family)

Uptake SolutionsMaking technology work

for you

Client technology discussion group

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Questions?

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How to Post Content

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Posting from Mobile

• Facebook has apps for most smart phone platforms– Facebook– Messenger– Facebook Pages

Less Popular apps (personal apps)– Slingshot– Home

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Scheduling Posts

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Scheduling Posts

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Scheduling Posts

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Questions?

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Content and EngagementIt’s a conversation!

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95% of Facebook Pages

never respond to comments from fans

-Facebook

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Culture of the medium

• Why do people use Facebook?a) To catch up with friends and familyb) To buy things from merchantsc) To contribute and engage in a public discussiond) To read interesting news and articles

• Why is this important?– Don’t sell anyone anything on Facebook unless

that is something which your fans agree to.

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So what should we post?

• Relevant• Interesting• Engaging• Clickable• Personal• Conversational• Trending

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7 Top Tips

1. Always include a picture2. Include a call to action –Share, like, comment3. Ask your audience questions!4. Set goals5. Cross promote, network6. Repost your quality content7. Have a consistent message

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Content Ideas

• Thank your Fans• Memes• Project Updates• Member Profiles• Milestones• History• Trending topics

• Think Multimedia– Videos– Pictures– Blogs

• Partner content

• Demonstrate your WHY

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Meme example

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Questions?

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Tools of the Trade

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Uptake Solutions 2014Popular Tools

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InsightsWhere the metrics live

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Key terms

• Organic vs Paid reach• Demographics• Impressions vs reach• Engagement• Likes, Comments, Shares, Clicks• External Sources

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Questions?

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Admin Levels

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How to access Insights

https://www.facebook.com/uptakesolutions/insights

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Page Overview Page

+ Pages to Watch and 5 most recent posts

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Questions?

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Further reading

• We have some resources on this website for you. www.uptakesolutions.com.au

• Watch news sites like Mashable and Social Media Examiner

• Facebook Help, Google.

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Thank you!Best of luck with your page!

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