Who do you choose when you have to contract the

services of a debt recovery agent Simply ask

yourself

Does my agent understand my industry

Can I track the progress on my accounts

online

Does my agent set off capital recovered

monthly

Can I view amp download my remittances online

Does my agent offer a simple yet convenient

tool for me to communicate with them

Can my agent handle the volumes I hand over

to them

Is my agent prepared to work on all amounts

greater than R 50

Are my agentrsquos rates competitive

Does my agent charge the fees they incurred

to my account if they are not able to recover

monies from a debtor

Can I be sure that my debtor will not be ill

treated and overcharged

Are my debtors intimidated by my agent

Does my agent have the resources amp software

to trace debtors

Will I be charged a cancellation fee when I

need to withdraw accounts I handed over in

error

Being a businessman myself I have to

complement you for taking an interest in this

aspect of your business

It is important to review and evaluate ones service providers

from time to time to make sure that the deal you have is

competitive and in line with the rest of the market and that

the service provider is living up to your initial expectations

The cheapest option is seldom the most effective

Allow me to introduce you to LexMEd and present in short

how we go about debt recovery and how we can be of

assistance to you

JS Pansegrouw

LexM

Ed D

ebt

Man

agem

ent

(Pty

) Lt

d w

as

esta

blis

hed

by

Mr

JS P

anse

gro

uw

- B

A (

UP

) B

PR

OC

(SA

)

Mr

ML

Mei

rin

g ndash

N D

ip I

nfo

rmat

ion

Tec

hn

olo

gy

Mrs

M D

elp

ort

ndash 2

7 in

du

stry

rel

ated

exp

erie

nce

Mr

C B

rin

k ndash

B C

om

(H

on

s) A

CIM

A G

CM

A

Mr

N C

ham

ber

lain

e ndash

B C

om

(Fi

nan

cial

Man

agem

ent)

LexMEd Debt Management (Pty) Ltd 2

Faan Pansegrouw Marc Meiring and Marie Delport had extensive experience (Combined 70 years ) in the debt

recovery industry Having noted mistakes made by their previous employers they decided to join forces and combine all the best debt recovery practices into a new debt recovery

agency where service and relationships with both debtors and clients were once again embraced

Mr Pansegrouw acquired a financial investment from

Mr C Brink who is the owner of a group of 14 companies under the umbrella of Corhold Investments (Pty) Ltd

The investment made by Corhold Investments (Pty) Ltd

enabled LexMEd (Pty) Ltd to recruit the services of some of the best managers and call centre agents in the debt recovery

industry install state of the art debt recovery- and tracing software and become a sustainable business

Over the last 3 years LexMEdrsquos client base has increased to 781 with an average of 15 new clients joining LexMEd (Pty) Ltd each month References are recorded on page 8 of this

brochure

3

We do not have at heart to become the largest debt recovery agent

but the most well known debt recovery agent where quality and not

quantity is the driving factor our new clients are acquired by word

of mouth and not marketing campaigns our clients see us as their

business partner and not just a contractor where we build

relationships and not a database and money is made by passion

fuelled by our cause and not by greed

We want to create a working environment that will rank amongst

the ldquoTop 10 Companies to work for in South-Africardquo where

employees are family and not personnel employees are cared for and

not exploited a fair days wage is paid for a fair days work and by

doing so ploughing back into the community

We do not follow trends we set them

Old fashioned methods return old fashioned results

LexMEd Debt Management (Pty) Ltd 4

Matriculated from Hoeumlrskool Florida on the West Rand in 1989 He then joined the SA Navy in order to complete his then compulsory National Service During his National Service he was selected to complete an Officers Course in Gordons Bay where after he was appointed Operations Officer at SAS Scorpion in Durban

In 1991 Carel enrolled at RAU (UJ) for a BComm Accounting degree which he completed in 1993 In 1995 he completed his Honors degree in Financial Management which enabled him to successfully complete his Chartered Management Accountant (CIMA) qualification

During 1995 Carel joined Invetec Bank in their specialized and structured finance division His primary responsibility was to tap into the ldquoAfrikaansrdquo market where Investec had a very limited footprint He did this very successfully and concluded a number of high value transactions from Pretoria to Polokwane With District Securities Bank Carel was able to convince farmers to forward sell their maize crops and to hedge themselves against the volatile maize price a forerunner to the current agricultural safex market

In 1997 Carel joined SMK Securities one of the then five largest stockbrokers on the JSE Soon after the company was taken over by BOE and Carel progressed from a dealer to a senior portfolio manager He successfully completed the JSE exams which entitled him to become a member of the JSE

Sasol Pension Fund approached Carel in 1999 to manage their equity portfolio of R 6bn as well as all their offshore investments During his tenure at SPF he managed to outperform the JSE Allshare Index for four years running At the time of him leaving the fund fund assets had grown to over R 12bn

In 2003 Carel joined Absa Private Bank on a one year contract as Chief Investment Officer His brief was to rectify and enhance the current investment book of over R 3bn which he successfully concluded

Carel left APB in 2004 to join Corhold Investments (Pty) Ltd a company he had established in 2001 The company was predominantly involved in the supply and management of armoured vehicles to the pension payment industry Subsequently the company has expanded into security technology property development employee benefits plant hire and has extensive interests in the fuel retail market

Carel Brink Owner

Corhold Investments (Pty) Ltd

5

Some companies in the Corhold Investments (Pty) Ltd Group

Faan Pansegrouw

Managing Director

Marc Meiring

Operations Manager

P

atr

icia

Era

smu

s C

all

Ce

ntr

e

Ma

na

ge

r

Marie Delport

General Manager

Je

an

ett

e V

erm

aa

k

Ad

min

istr

ati

ve

Ma

na

ge

r

He

ttie

Sw

art

C

all

Ce

ntr

e

Ma

na

ge

r

Bennie Louw

Branch manager Cape Town

Act M Meirng Business

Development Gauteng

Cynthia Raath Client Liaison

Manager

Me

rcia

Clo

ete

C

all

Ce

ntr

e

Ma

na

ge

r

Jap

ie v

d B

erg

H

est

er

Ma

lan

B

usi

ne

ss

De

velo

pm

en

t

De

nis

e B

ou

we

r In

form

ati

on

T

ech

no

log

y

An

dre

No

pp

e

Va

ne

ssa

Ah

lers

M

Ma

che

ke

C

all

Ce

ntr

e

Age

nts

Ca

ll C

en

tre

A

gen

ts

Jun

ior

Sha

ba

ngu

M

ega

n V

iljo

en

C

lien

t Li

ais

on

Off

ice

rs

Ch

an

telle

Ve

nte

r T

raci

ng

P

etr

us

amp K

laa

s Fi

ling

Lie

ntj

ie

Kit

che

n

C

all

Ce

ntr

e

Age

nts

Su

san

du

To

it

Pa

nse

gro

uw

A

tto

rne

ys

Organization Chart

Fio

na

Ho

rn

Re

cep

tio

n

M

erc

ia C

loe

te

Clie

nt

Lia

iso

n

W-C

ap

e

C

ynth

ia

Co

rne

M

um

my

Da

ta C

ap

turi

ng

7

Why does LexMEd (Pty) Ltd claim to be different

We focus on recovering debt for the medical- and educational industries only

Our 60 call centre agents are specifically trained to deal with your ldquotyperdquo of debtor

Because we understand your industry we are able to negotiate payments in less time

Debtors are no longer intimidated by debt recovery agents

LexMEd have combined the best practices of debt recovery agents and attorneys by joining forces with attorneys who form part of our collection process at no extra cost to the client

Our automated debt recovery process actively collects your debts 24hrs a day 365 days per year and eliminates human error and -neglect from our workflow

It also adds interest (should you qualify) on behalf of the client whilst there is an outstanding capital amount on the LexMEd system

Our extensive tracing resources enables us to track debtors with only limited information

LexMEd is both proud and honoured to be the preferred collector for some of the largest and well known companies in the medical- and educational sector

View our references and some testimonials on pages 8 and 16 of this brochure

Our agreement does not limit you to use LexMEd only

It is thus possible for you to compare us with your existing debt recovery agent

It also allows you to stop handing over at without being penalised should you not find us to be effective

LexMEd Debt Management (Pty) Ltd 8

We render our service to the Medical- and Educational sectors across South-Africa

Gauteng bull Drs du Buisson Kramer Swart Bouwer Inc (Ampath

Pathologist) bull Practice Relief (Pty) Ltd (Mediclinic owned) bull Cormed Clinic bull Lenmed Clinic bull Zamokhule Private Hospital bull Dr WJH Vermaak amp Partners (Vermaak Pathologist) bull Drs Frankel amp Richards (Fourways Hospital amp Flora Clinic

Emergency Units ) bull Zuid-Afrikaans Hospital Emergency Unit bull Dr AF Coertze amp Gennote (Montana Hospital Emergency

Unit) bull Drs van Heerden amp Partners (Radiologist)

Western Cape amp Natal bull Drs Geard Rose and Dayaram (Umhlanga Hospital

Emergency unit) bull Wellington Veterinary Hospital bull Drs Nainken amp Partners bull Dr JJF Taljaard (Metropolis Pathologist) bull Drs Schnetler Corbett amp Partners Inc (Radiologists) bull Drs Bouma Kirsten Kritzinger amp Kruger (N1 Hospital

Emergency Unit)

Gauteng bull Generaal Beyers Primary School bull Kwaggasrand Primaryl School bull Kwaggasrand Secondary School bull Wonderboom Suid Primary School bull Hamilton Primary School bull Birchleigh Primary School bull Birchleigh Secondary School bull Hannes Visagie Primary School bull Oosterkruin Secondary School bull BMT Colllege Western Cape amp Natal bull Eben Donges Secondary School bull Buren Secondary School bull De Vrije Zee Primary School bull La Roschelle Girls High bull Hugenote Secondary School bull Helderberg College bull Zwaanswyk Academy bull Helderberg Primary School bull Buren High School bull De Tyger Primary School

Ref

eren

ces

9

Compliance - debt recovery agents must comply with

Council for Debt Collectors Our registration number 0036641-09 It is compulsory for a company practicing as a debt collectors to be

registered with the Council for Debt Collectors It is also compulsory for each agent call center agent negotiating

payment for debtors to be registered with the Council for Debt Collectors Find annexed to this brochure our latest certificate

Association of Debt Recovery Agents Although it is not compulsory for a debt collector to be registered with the

Association of Debt Recovery Agents it does add value Our registration number is 2256 By setting standards in the collection industry it assists debt recovery

agents in providing a professional service to debtors and clients Find annexed to this brochure our latest certificate

Trust Account Section 20 of the Debt Collectors Act stipulates that a debt collector

deposit monies received from debtors into a trust account as soon as possible upon receipt

Our trust account are audited annually by auditors Lotter amp Company Find annexed to this brochure our latest audit certificate

Debtor information added to our

system

LexMEd SMS to debtor

LexMEd letter of demand to debtor

Attorney First SMS demand to debtor

Attorney First letter of demand to

debtor

Attorney Final SMS demand to debtor

Attorney Final Letter of demand

Automatically forwarded to call

centre agent

3 Tactical SMS campaigns per

month

LexMEd Debt Management (Pty) Ltd 10

Debt Recovery Cycle

bull Files accepted in csv (Excel) or hard copy format

bull csv files are imported into our database saving time

bull Our system is able to absorb and action large files minutes

We accept amounts from as little as R 5000

Art

ific

ial i

nte

llige

nce

11

The biggest hurdle in any system process or workflow is human intervention

By automating our debt recovery process we have eliminated the human factor

We set the procedures rules timelines limits and actions for the system to apply to each debtor

This means that our system works 24hrs per day 365 days per year to recover your outstanding debt

Humans are only used as data capturers to capture debtor information not submitted in electronic format and as call centre agents to negotiate payments and to liaise with our clients

The system alerts supervisors in case of low productivity

Since automating our workflow our success rate and client satisfaction have increased tremendously

We continuously develop and improve our software to maximise productivity to deliver the results that set us

apart from our competitors

Payment options for debtors

LexMEd Debt Management (Pty) Ltd 12

Cash

Debit order Cheque

EFT

Online access for clients

13

The client has 24 hour unlimited access to a live interactive system where he can 1 View progress settlement values and

payment details etc for each debtor 2 Download Remittance advices in pdf

or csv format and view receipts 3 Send online messages to our client

liaison officers saving you time

You only need internet access to log into our system ndash no

software

Tracing debtors

LexMEd Debt Management (Pty) Ltd 14

Put us to the test

Allow us to demonstrate the power and depth of our tracing

resources

Gone are the days where you need an Id number to

trace debtors

We are able to trace a debtor on any one of the

search fields

Cost structure

LexMEd Debt Management (Pty) Ltd 15

A perception exists in industry that debt collectors return extraordinary revenue LexMEd (Pty) Ltd keeps the cost to the client as low as possible without sacrificing the quality and success rate it has become renowned for

Input = output low value input returns low value results

Client Debtor

A percentage commission calculated on the capital amount LexMEd was able to recover

VAT is calculated on commission amount No success = No fee

Fees and expenses as per Section 19(1)(b) of the Debt Collectors Act of 1998 read with

Regulation 11 amp Annexure B

To view expenses log on to

httpwwwdebtcol-councilcozaexpenses__feeshtml

LexMEd Debt Management (Pty) Ltd 16

From Sylvia Botha [mailtosylviabothayahoocom] Sent Friday November 19 2010 228 PM ldquoThank you We moved over from to you because i believed the service we will receive from you will be better than thus far i have not been disappointed and rather enjoy working with Lexmed Thank you for your good servicerdquo Sylvia

From Mercia Walters [mailtomerciaaccidentpartnerscoza] Sent 15 April 2011 1002 AM ldquoI am very happy and just want to say thank you to you and your team for all your hard workrdquo Kind Regards Mercia Walters Practice Manager Fourways Trauma Unit amp Flora Trauma Unit

From Salomie Gradwell [mailtoSalomieGampathcoza] Sent 03 June 2011 0917 AM ldquoJust want to say that I am impressed with your collections for May Well donerdquo Regards Salomie Gradwell Supervisor - Central Debtors - Bad Debt Accounts AMPATH NATIONAL LABORATORIES

From Gail [mailtogailrwebmailcoza] Sent 22 August 2011 1113 AM ldquoJust a quick word of Thanks I was very hesitant to join LexMed but I must say SO FAR SO GOOD You guys certainly deliver excellent service I browse through the Log In service provided by LexMed and Very Impressive I will have a new batch of Hand Overs the end of this monthrdquo

From Inshaaf Josephs Sent Wednesday June 22 2011 921 AM ldquoAlso just to let you know that my boss is very impressed with the work that you guys have been doing and the response that we have been getting Keep up the good workrdquo Ciao for now Inshaaf

LexM

Ed D

ebt

Man

agem

ent

(Pty

) Lt

d w

as

esta

blis

hed

by

Mr

JS P

anse

gro

uw

- B

A (

UP

) B

PR

OC

(SA

)

Mr

ML

Mei

rin

g ndash

N D

ip I

nfo

rmat

ion

Tec

hn

olo

gy

Mrs

M D

elp

ort

ndash 2

7 in

du

stry

rel

ated

exp

erie

nce

Mr

C B

rin

k ndash

B C

om

(H

on

s) A

CIM

A G

CM

A

Mr

N C

ham

ber

lain

e ndash

B C

om

(Fi

nan

cial

Man

agem

ent)

LexMEd Debt Management (Pty) Ltd 2

Faan Pansegrouw Marc Meiring and Marie Delport had extensive experience (Combined 70 years ) in the debt

recovery industry Having noted mistakes made by their previous employers they decided to join forces and combine all the best debt recovery practices into a new debt recovery

agency where service and relationships with both debtors and clients were once again embraced

Mr Pansegrouw acquired a financial investment from

Mr C Brink who is the owner of a group of 14 companies under the umbrella of Corhold Investments (Pty) Ltd

The investment made by Corhold Investments (Pty) Ltd

enabled LexMEd (Pty) Ltd to recruit the services of some of the best managers and call centre agents in the debt recovery

industry install state of the art debt recovery- and tracing software and become a sustainable business

Over the last 3 years LexMEdrsquos client base has increased to 781 with an average of 15 new clients joining LexMEd (Pty) Ltd each month References are recorded on page 8 of this

brochure

3

We do not have at heart to become the largest debt recovery agent

but the most well known debt recovery agent where quality and not

quantity is the driving factor our new clients are acquired by word

of mouth and not marketing campaigns our clients see us as their

business partner and not just a contractor where we build

relationships and not a database and money is made by passion

fuelled by our cause and not by greed

We want to create a working environment that will rank amongst

the ldquoTop 10 Companies to work for in South-Africardquo where

employees are family and not personnel employees are cared for and

not exploited a fair days wage is paid for a fair days work and by

doing so ploughing back into the community

We do not follow trends we set them

Old fashioned methods return old fashioned results

LexMEd Debt Management (Pty) Ltd 4

Matriculated from Hoeumlrskool Florida on the West Rand in 1989 He then joined the SA Navy in order to complete his then compulsory National Service During his National Service he was selected to complete an Officers Course in Gordons Bay where after he was appointed Operations Officer at SAS Scorpion in Durban

In 1991 Carel enrolled at RAU (UJ) for a BComm Accounting degree which he completed in 1993 In 1995 he completed his Honors degree in Financial Management which enabled him to successfully complete his Chartered Management Accountant (CIMA) qualification

During 1995 Carel joined Invetec Bank in their specialized and structured finance division His primary responsibility was to tap into the ldquoAfrikaansrdquo market where Investec had a very limited footprint He did this very successfully and concluded a number of high value transactions from Pretoria to Polokwane With District Securities Bank Carel was able to convince farmers to forward sell their maize crops and to hedge themselves against the volatile maize price a forerunner to the current agricultural safex market

In 1997 Carel joined SMK Securities one of the then five largest stockbrokers on the JSE Soon after the company was taken over by BOE and Carel progressed from a dealer to a senior portfolio manager He successfully completed the JSE exams which entitled him to become a member of the JSE

Sasol Pension Fund approached Carel in 1999 to manage their equity portfolio of R 6bn as well as all their offshore investments During his tenure at SPF he managed to outperform the JSE Allshare Index for four years running At the time of him leaving the fund fund assets had grown to over R 12bn

In 2003 Carel joined Absa Private Bank on a one year contract as Chief Investment Officer His brief was to rectify and enhance the current investment book of over R 3bn which he successfully concluded

Carel left APB in 2004 to join Corhold Investments (Pty) Ltd a company he had established in 2001 The company was predominantly involved in the supply and management of armoured vehicles to the pension payment industry Subsequently the company has expanded into security technology property development employee benefits plant hire and has extensive interests in the fuel retail market

Carel Brink Owner

Corhold Investments (Pty) Ltd

5

Some companies in the Corhold Investments (Pty) Ltd Group

Faan Pansegrouw

Managing Director

Marc Meiring

Operations Manager

P

atr

icia

Era

smu

s C

all

Ce

ntr

e

Ma

na

ge

r

Marie Delport

General Manager

Je

an

ett

e V

erm

aa

k

Ad

min

istr

ati

ve

Ma

na

ge

r

He

ttie

Sw

art

C

all

Ce

ntr

e

Ma

na

ge

r

Bennie Louw

Branch manager Cape Town

Act M Meirng Business

Development Gauteng

Cynthia Raath Client Liaison

Manager

Me

rcia

Clo

ete

C

all

Ce

ntr

e

Ma

na

ge

r

Jap

ie v

d B

erg

H

est

er

Ma

lan

B

usi

ne

ss

De

velo

pm

en

t

De

nis

e B

ou

we

r In

form

ati

on

T

ech

no

log

y

An

dre

No

pp

e

Va

ne

ssa

Ah

lers

M

Ma

che

ke

C

all

Ce

ntr

e

Age

nts

Ca

ll C

en

tre

A

gen

ts

Jun

ior

Sha

ba

ngu

M

ega

n V

iljo

en

C

lien

t Li

ais

on

Off

ice

rs

Ch

an

telle

Ve

nte

r T

raci

ng

P

etr

us

amp K

laa

s Fi

ling

Lie

ntj

ie

Kit

che

n

C

all

Ce

ntr

e

Age

nts

Su

san

du

To

it

Pa

nse

gro

uw

A

tto

rne

ys

Organization Chart

Fio

na

Ho

rn

Re

cep

tio

n

M

erc

ia C

loe

te

Clie

nt

Lia

iso

n

W-C

ap

e

C

ynth

ia

Co

rne

M

um

my

Da

ta C

ap

turi

ng

7

Why does LexMEd (Pty) Ltd claim to be different

We focus on recovering debt for the medical- and educational industries only

Our 60 call centre agents are specifically trained to deal with your ldquotyperdquo of debtor

Because we understand your industry we are able to negotiate payments in less time

Debtors are no longer intimidated by debt recovery agents

LexMEd have combined the best practices of debt recovery agents and attorneys by joining forces with attorneys who form part of our collection process at no extra cost to the client

Our automated debt recovery process actively collects your debts 24hrs a day 365 days per year and eliminates human error and -neglect from our workflow

It also adds interest (should you qualify) on behalf of the client whilst there is an outstanding capital amount on the LexMEd system

Our extensive tracing resources enables us to track debtors with only limited information

LexMEd is both proud and honoured to be the preferred collector for some of the largest and well known companies in the medical- and educational sector

View our references and some testimonials on pages 8 and 16 of this brochure

Our agreement does not limit you to use LexMEd only

It is thus possible for you to compare us with your existing debt recovery agent

It also allows you to stop handing over at without being penalised should you not find us to be effective

LexMEd Debt Management (Pty) Ltd 8

We render our service to the Medical- and Educational sectors across South-Africa

Gauteng bull Drs du Buisson Kramer Swart Bouwer Inc (Ampath

Pathologist) bull Practice Relief (Pty) Ltd (Mediclinic owned) bull Cormed Clinic bull Lenmed Clinic bull Zamokhule Private Hospital bull Dr WJH Vermaak amp Partners (Vermaak Pathologist) bull Drs Frankel amp Richards (Fourways Hospital amp Flora Clinic

Emergency Units ) bull Zuid-Afrikaans Hospital Emergency Unit bull Dr AF Coertze amp Gennote (Montana Hospital Emergency

Unit) bull Drs van Heerden amp Partners (Radiologist)

Western Cape amp Natal bull Drs Geard Rose and Dayaram (Umhlanga Hospital

Emergency unit) bull Wellington Veterinary Hospital bull Drs Nainken amp Partners bull Dr JJF Taljaard (Metropolis Pathologist) bull Drs Schnetler Corbett amp Partners Inc (Radiologists) bull Drs Bouma Kirsten Kritzinger amp Kruger (N1 Hospital

Emergency Unit)

Gauteng bull Generaal Beyers Primary School bull Kwaggasrand Primaryl School bull Kwaggasrand Secondary School bull Wonderboom Suid Primary School bull Hamilton Primary School bull Birchleigh Primary School bull Birchleigh Secondary School bull Hannes Visagie Primary School bull Oosterkruin Secondary School bull BMT Colllege Western Cape amp Natal bull Eben Donges Secondary School bull Buren Secondary School bull De Vrije Zee Primary School bull La Roschelle Girls High bull Hugenote Secondary School bull Helderberg College bull Zwaanswyk Academy bull Helderberg Primary School bull Buren High School bull De Tyger Primary School

Ref

eren

ces

9

Compliance - debt recovery agents must comply with

Council for Debt Collectors Our registration number 0036641-09 It is compulsory for a company practicing as a debt collectors to be

registered with the Council for Debt Collectors It is also compulsory for each agent call center agent negotiating

payment for debtors to be registered with the Council for Debt Collectors Find annexed to this brochure our latest certificate

Association of Debt Recovery Agents Although it is not compulsory for a debt collector to be registered with the

Association of Debt Recovery Agents it does add value Our registration number is 2256 By setting standards in the collection industry it assists debt recovery

agents in providing a professional service to debtors and clients Find annexed to this brochure our latest certificate

Trust Account Section 20 of the Debt Collectors Act stipulates that a debt collector

deposit monies received from debtors into a trust account as soon as possible upon receipt

Our trust account are audited annually by auditors Lotter amp Company Find annexed to this brochure our latest audit certificate

Debtor information added to our

system

LexMEd SMS to debtor

LexMEd letter of demand to debtor

Attorney First SMS demand to debtor

Attorney First letter of demand to

debtor

Attorney Final SMS demand to debtor

Attorney Final Letter of demand

Automatically forwarded to call

centre agent

3 Tactical SMS campaigns per

month

LexMEd Debt Management (Pty) Ltd 10

Debt Recovery Cycle

bull Files accepted in csv (Excel) or hard copy format

bull csv files are imported into our database saving time

bull Our system is able to absorb and action large files minutes

We accept amounts from as little as R 5000

Art

ific

ial i

nte

llige

nce

11

The biggest hurdle in any system process or workflow is human intervention

By automating our debt recovery process we have eliminated the human factor

We set the procedures rules timelines limits and actions for the system to apply to each debtor

This means that our system works 24hrs per day 365 days per year to recover your outstanding debt

Humans are only used as data capturers to capture debtor information not submitted in electronic format and as call centre agents to negotiate payments and to liaise with our clients

The system alerts supervisors in case of low productivity

Since automating our workflow our success rate and client satisfaction have increased tremendously

We continuously develop and improve our software to maximise productivity to deliver the results that set us

apart from our competitors

Payment options for debtors

LexMEd Debt Management (Pty) Ltd 12

Cash

Debit order Cheque

EFT

Online access for clients

13

The client has 24 hour unlimited access to a live interactive system where he can 1 View progress settlement values and

payment details etc for each debtor 2 Download Remittance advices in pdf

or csv format and view receipts 3 Send online messages to our client

liaison officers saving you time

You only need internet access to log into our system ndash no

software

Tracing debtors

LexMEd Debt Management (Pty) Ltd 14

Put us to the test

Allow us to demonstrate the power and depth of our tracing

resources

Gone are the days where you need an Id number to

trace debtors

We are able to trace a debtor on any one of the

search fields

Cost structure

LexMEd Debt Management (Pty) Ltd 15

A perception exists in industry that debt collectors return extraordinary revenue LexMEd (Pty) Ltd keeps the cost to the client as low as possible without sacrificing the quality and success rate it has become renowned for

Input = output low value input returns low value results

Client Debtor

A percentage commission calculated on the capital amount LexMEd was able to recover

VAT is calculated on commission amount No success = No fee

Fees and expenses as per Section 19(1)(b) of the Debt Collectors Act of 1998 read with

Regulation 11 amp Annexure B

To view expenses log on to

httpwwwdebtcol-councilcozaexpenses__feeshtml

LexMEd Debt Management (Pty) Ltd 16

From Sylvia Botha [mailtosylviabothayahoocom] Sent Friday November 19 2010 228 PM ldquoThank you We moved over from to you because i believed the service we will receive from you will be better than thus far i have not been disappointed and rather enjoy working with Lexmed Thank you for your good servicerdquo Sylvia

From Mercia Walters [mailtomerciaaccidentpartnerscoza] Sent 15 April 2011 1002 AM ldquoI am very happy and just want to say thank you to you and your team for all your hard workrdquo Kind Regards Mercia Walters Practice Manager Fourways Trauma Unit amp Flora Trauma Unit

From Salomie Gradwell [mailtoSalomieGampathcoza] Sent 03 June 2011 0917 AM ldquoJust want to say that I am impressed with your collections for May Well donerdquo Regards Salomie Gradwell Supervisor - Central Debtors - Bad Debt Accounts AMPATH NATIONAL LABORATORIES

From Gail [mailtogailrwebmailcoza] Sent 22 August 2011 1113 AM ldquoJust a quick word of Thanks I was very hesitant to join LexMed but I must say SO FAR SO GOOD You guys certainly deliver excellent service I browse through the Log In service provided by LexMed and Very Impressive I will have a new batch of Hand Overs the end of this monthrdquo

From Inshaaf Josephs Sent Wednesday June 22 2011 921 AM ldquoAlso just to let you know that my boss is very impressed with the work that you guys have been doing and the response that we have been getting Keep up the good workrdquo Ciao for now Inshaaf

3

We do not have at heart to become the largest debt recovery agent

but the most well known debt recovery agent where quality and not

quantity is the driving factor our new clients are acquired by word

of mouth and not marketing campaigns our clients see us as their

business partner and not just a contractor where we build

relationships and not a database and money is made by passion

fuelled by our cause and not by greed

We want to create a working environment that will rank amongst

the ldquoTop 10 Companies to work for in South-Africardquo where

employees are family and not personnel employees are cared for and

not exploited a fair days wage is paid for a fair days work and by

doing so ploughing back into the community

We do not follow trends we set them

Old fashioned methods return old fashioned results

LexMEd Debt Management (Pty) Ltd 4

Matriculated from Hoeumlrskool Florida on the West Rand in 1989 He then joined the SA Navy in order to complete his then compulsory National Service During his National Service he was selected to complete an Officers Course in Gordons Bay where after he was appointed Operations Officer at SAS Scorpion in Durban

In 1991 Carel enrolled at RAU (UJ) for a BComm Accounting degree which he completed in 1993 In 1995 he completed his Honors degree in Financial Management which enabled him to successfully complete his Chartered Management Accountant (CIMA) qualification

During 1995 Carel joined Invetec Bank in their specialized and structured finance division His primary responsibility was to tap into the ldquoAfrikaansrdquo market where Investec had a very limited footprint He did this very successfully and concluded a number of high value transactions from Pretoria to Polokwane With District Securities Bank Carel was able to convince farmers to forward sell their maize crops and to hedge themselves against the volatile maize price a forerunner to the current agricultural safex market

In 1997 Carel joined SMK Securities one of the then five largest stockbrokers on the JSE Soon after the company was taken over by BOE and Carel progressed from a dealer to a senior portfolio manager He successfully completed the JSE exams which entitled him to become a member of the JSE

Sasol Pension Fund approached Carel in 1999 to manage their equity portfolio of R 6bn as well as all their offshore investments During his tenure at SPF he managed to outperform the JSE Allshare Index for four years running At the time of him leaving the fund fund assets had grown to over R 12bn

In 2003 Carel joined Absa Private Bank on a one year contract as Chief Investment Officer His brief was to rectify and enhance the current investment book of over R 3bn which he successfully concluded

Carel left APB in 2004 to join Corhold Investments (Pty) Ltd a company he had established in 2001 The company was predominantly involved in the supply and management of armoured vehicles to the pension payment industry Subsequently the company has expanded into security technology property development employee benefits plant hire and has extensive interests in the fuel retail market

Carel Brink Owner

Corhold Investments (Pty) Ltd

5

Some companies in the Corhold Investments (Pty) Ltd Group

Faan Pansegrouw

Managing Director

Marc Meiring

Operations Manager

P

atr

icia

Era

smu

s C

all

Ce

ntr

e

Ma

na

ge

r

Marie Delport

General Manager

Je

an

ett

e V

erm

aa

k

Ad

min

istr

ati

ve

Ma

na

ge

r

He

ttie

Sw

art

C

all

Ce

ntr

e

Ma

na

ge

r

Bennie Louw

Branch manager Cape Town

Act M Meirng Business

Development Gauteng

Cynthia Raath Client Liaison

Manager

Me

rcia

Clo

ete

C

all

Ce

ntr

e

Ma

na

ge

r

Jap

ie v

d B

erg

H

est

er

Ma

lan

B

usi

ne

ss

De

velo

pm

en

t

De

nis

e B

ou

we

r In

form

ati

on

T

ech

no

log

y

An

dre

No

pp

e

Va

ne

ssa

Ah

lers

M

Ma

che

ke

C

all

Ce

ntr

e

Age

nts

Ca

ll C

en

tre

A

gen

ts

Jun

ior

Sha

ba

ngu

M

ega

n V

iljo

en

C

lien

t Li

ais

on

Off

ice

rs

Ch

an

telle

Ve

nte

r T

raci

ng

P

etr

us

amp K

laa

s Fi

ling

Lie

ntj

ie

Kit

che

n

C

all

Ce

ntr

e

Age

nts

Su

san

du

To

it

Pa

nse

gro

uw

A

tto

rne

ys

Organization Chart

Fio

na

Ho

rn

Re

cep

tio

n

M

erc

ia C

loe

te

Clie

nt

Lia

iso

n

W-C

ap

e

C

ynth

ia

Co

rne

M

um

my

Da

ta C

ap

turi

ng

7

Why does LexMEd (Pty) Ltd claim to be different

We focus on recovering debt for the medical- and educational industries only

Our 60 call centre agents are specifically trained to deal with your ldquotyperdquo of debtor

Because we understand your industry we are able to negotiate payments in less time

Debtors are no longer intimidated by debt recovery agents

LexMEd have combined the best practices of debt recovery agents and attorneys by joining forces with attorneys who form part of our collection process at no extra cost to the client

Our automated debt recovery process actively collects your debts 24hrs a day 365 days per year and eliminates human error and -neglect from our workflow

It also adds interest (should you qualify) on behalf of the client whilst there is an outstanding capital amount on the LexMEd system

Our extensive tracing resources enables us to track debtors with only limited information

LexMEd is both proud and honoured to be the preferred collector for some of the largest and well known companies in the medical- and educational sector

View our references and some testimonials on pages 8 and 16 of this brochure

Our agreement does not limit you to use LexMEd only

It is thus possible for you to compare us with your existing debt recovery agent

It also allows you to stop handing over at without being penalised should you not find us to be effective

LexMEd Debt Management (Pty) Ltd 8

We render our service to the Medical- and Educational sectors across South-Africa

Gauteng bull Drs du Buisson Kramer Swart Bouwer Inc (Ampath

Pathologist) bull Practice Relief (Pty) Ltd (Mediclinic owned) bull Cormed Clinic bull Lenmed Clinic bull Zamokhule Private Hospital bull Dr WJH Vermaak amp Partners (Vermaak Pathologist) bull Drs Frankel amp Richards (Fourways Hospital amp Flora Clinic

Emergency Units ) bull Zuid-Afrikaans Hospital Emergency Unit bull Dr AF Coertze amp Gennote (Montana Hospital Emergency

Unit) bull Drs van Heerden amp Partners (Radiologist)

Western Cape amp Natal bull Drs Geard Rose and Dayaram (Umhlanga Hospital

Emergency unit) bull Wellington Veterinary Hospital bull Drs Nainken amp Partners bull Dr JJF Taljaard (Metropolis Pathologist) bull Drs Schnetler Corbett amp Partners Inc (Radiologists) bull Drs Bouma Kirsten Kritzinger amp Kruger (N1 Hospital

Emergency Unit)

Gauteng bull Generaal Beyers Primary School bull Kwaggasrand Primaryl School bull Kwaggasrand Secondary School bull Wonderboom Suid Primary School bull Hamilton Primary School bull Birchleigh Primary School bull Birchleigh Secondary School bull Hannes Visagie Primary School bull Oosterkruin Secondary School bull BMT Colllege Western Cape amp Natal bull Eben Donges Secondary School bull Buren Secondary School bull De Vrije Zee Primary School bull La Roschelle Girls High bull Hugenote Secondary School bull Helderberg College bull Zwaanswyk Academy bull Helderberg Primary School bull Buren High School bull De Tyger Primary School

Ref

eren

ces

9

Compliance - debt recovery agents must comply with

Council for Debt Collectors Our registration number 0036641-09 It is compulsory for a company practicing as a debt collectors to be

registered with the Council for Debt Collectors It is also compulsory for each agent call center agent negotiating

payment for debtors to be registered with the Council for Debt Collectors Find annexed to this brochure our latest certificate

Association of Debt Recovery Agents Although it is not compulsory for a debt collector to be registered with the

Association of Debt Recovery Agents it does add value Our registration number is 2256 By setting standards in the collection industry it assists debt recovery

agents in providing a professional service to debtors and clients Find annexed to this brochure our latest certificate

Trust Account Section 20 of the Debt Collectors Act stipulates that a debt collector

deposit monies received from debtors into a trust account as soon as possible upon receipt

Our trust account are audited annually by auditors Lotter amp Company Find annexed to this brochure our latest audit certificate

Debtor information added to our

system

LexMEd SMS to debtor

LexMEd letter of demand to debtor

Attorney First SMS demand to debtor

Attorney First letter of demand to

debtor

Attorney Final SMS demand to debtor

Attorney Final Letter of demand

Automatically forwarded to call

centre agent

3 Tactical SMS campaigns per

month

LexMEd Debt Management (Pty) Ltd 10

Debt Recovery Cycle

bull Files accepted in csv (Excel) or hard copy format

bull csv files are imported into our database saving time

bull Our system is able to absorb and action large files minutes

We accept amounts from as little as R 5000

Art

ific

ial i

nte

llige

nce

11

The biggest hurdle in any system process or workflow is human intervention

By automating our debt recovery process we have eliminated the human factor

We set the procedures rules timelines limits and actions for the system to apply to each debtor

This means that our system works 24hrs per day 365 days per year to recover your outstanding debt

Humans are only used as data capturers to capture debtor information not submitted in electronic format and as call centre agents to negotiate payments and to liaise with our clients

The system alerts supervisors in case of low productivity

Since automating our workflow our success rate and client satisfaction have increased tremendously

We continuously develop and improve our software to maximise productivity to deliver the results that set us

apart from our competitors

Payment options for debtors

LexMEd Debt Management (Pty) Ltd 12

Cash

Debit order Cheque

EFT

Online access for clients

13

The client has 24 hour unlimited access to a live interactive system where he can 1 View progress settlement values and

payment details etc for each debtor 2 Download Remittance advices in pdf

or csv format and view receipts 3 Send online messages to our client

liaison officers saving you time

You only need internet access to log into our system ndash no

software

Tracing debtors

LexMEd Debt Management (Pty) Ltd 14

Put us to the test

Allow us to demonstrate the power and depth of our tracing

resources

Gone are the days where you need an Id number to

trace debtors

We are able to trace a debtor on any one of the

search fields

Cost structure

LexMEd Debt Management (Pty) Ltd 15

A perception exists in industry that debt collectors return extraordinary revenue LexMEd (Pty) Ltd keeps the cost to the client as low as possible without sacrificing the quality and success rate it has become renowned for

Input = output low value input returns low value results

Client Debtor

A percentage commission calculated on the capital amount LexMEd was able to recover

VAT is calculated on commission amount No success = No fee

Fees and expenses as per Section 19(1)(b) of the Debt Collectors Act of 1998 read with

Regulation 11 amp Annexure B

To view expenses log on to

httpwwwdebtcol-councilcozaexpenses__feeshtml

LexMEd Debt Management (Pty) Ltd 16

From Sylvia Botha [mailtosylviabothayahoocom] Sent Friday November 19 2010 228 PM ldquoThank you We moved over from to you because i believed the service we will receive from you will be better than thus far i have not been disappointed and rather enjoy working with Lexmed Thank you for your good servicerdquo Sylvia

From Mercia Walters [mailtomerciaaccidentpartnerscoza] Sent 15 April 2011 1002 AM ldquoI am very happy and just want to say thank you to you and your team for all your hard workrdquo Kind Regards Mercia Walters Practice Manager Fourways Trauma Unit amp Flora Trauma Unit

From Salomie Gradwell [mailtoSalomieGampathcoza] Sent 03 June 2011 0917 AM ldquoJust want to say that I am impressed with your collections for May Well donerdquo Regards Salomie Gradwell Supervisor - Central Debtors - Bad Debt Accounts AMPATH NATIONAL LABORATORIES

From Gail [mailtogailrwebmailcoza] Sent 22 August 2011 1113 AM ldquoJust a quick word of Thanks I was very hesitant to join LexMed but I must say SO FAR SO GOOD You guys certainly deliver excellent service I browse through the Log In service provided by LexMed and Very Impressive I will have a new batch of Hand Overs the end of this monthrdquo

From Inshaaf Josephs Sent Wednesday June 22 2011 921 AM ldquoAlso just to let you know that my boss is very impressed with the work that you guys have been doing and the response that we have been getting Keep up the good workrdquo Ciao for now Inshaaf

LexMEd Debt Management (Pty) Ltd 4

Matriculated from Hoeumlrskool Florida on the West Rand in 1989 He then joined the SA Navy in order to complete his then compulsory National Service During his National Service he was selected to complete an Officers Course in Gordons Bay where after he was appointed Operations Officer at SAS Scorpion in Durban

In 1991 Carel enrolled at RAU (UJ) for a BComm Accounting degree which he completed in 1993 In 1995 he completed his Honors degree in Financial Management which enabled him to successfully complete his Chartered Management Accountant (CIMA) qualification

During 1995 Carel joined Invetec Bank in their specialized and structured finance division His primary responsibility was to tap into the ldquoAfrikaansrdquo market where Investec had a very limited footprint He did this very successfully and concluded a number of high value transactions from Pretoria to Polokwane With District Securities Bank Carel was able to convince farmers to forward sell their maize crops and to hedge themselves against the volatile maize price a forerunner to the current agricultural safex market

In 1997 Carel joined SMK Securities one of the then five largest stockbrokers on the JSE Soon after the company was taken over by BOE and Carel progressed from a dealer to a senior portfolio manager He successfully completed the JSE exams which entitled him to become a member of the JSE

Sasol Pension Fund approached Carel in 1999 to manage their equity portfolio of R 6bn as well as all their offshore investments During his tenure at SPF he managed to outperform the JSE Allshare Index for four years running At the time of him leaving the fund fund assets had grown to over R 12bn

In 2003 Carel joined Absa Private Bank on a one year contract as Chief Investment Officer His brief was to rectify and enhance the current investment book of over R 3bn which he successfully concluded

Carel left APB in 2004 to join Corhold Investments (Pty) Ltd a company he had established in 2001 The company was predominantly involved in the supply and management of armoured vehicles to the pension payment industry Subsequently the company has expanded into security technology property development employee benefits plant hire and has extensive interests in the fuel retail market

Carel Brink Owner

Corhold Investments (Pty) Ltd

5

Some companies in the Corhold Investments (Pty) Ltd Group

Faan Pansegrouw

Managing Director

Marc Meiring

Operations Manager

P

atr

icia

Era

smu

s C

all

Ce

ntr

e

Ma

na

ge

r

Marie Delport

General Manager

Je

an

ett

e V

erm

aa

k

Ad

min

istr

ati

ve

Ma

na

ge

r

He

ttie

Sw

art

C

all

Ce

ntr

e

Ma

na

ge

r

Bennie Louw

Branch manager Cape Town

Act M Meirng Business

Development Gauteng

Cynthia Raath Client Liaison

Manager

Me

rcia

Clo

ete

C

all

Ce

ntr

e

Ma

na

ge

r

Jap

ie v

d B

erg

H

est

er

Ma

lan

B

usi

ne

ss

De

velo

pm

en

t

De

nis

e B

ou

we

r In

form

ati

on

T

ech

no

log

y

An

dre

No

pp

e

Va

ne

ssa

Ah

lers

M

Ma

che

ke

C

all

Ce

ntr

e

Age

nts

Ca

ll C

en

tre

A

gen

ts

Jun

ior

Sha

ba

ngu

M

ega

n V

iljo

en

C

lien

t Li

ais

on

Off

ice

rs

Ch

an

telle

Ve

nte

r T

raci

ng

P

etr

us

amp K

laa

s Fi

ling

Lie

ntj

ie

Kit

che

n

C

all

Ce

ntr

e

Age

nts

Su

san

du

To

it

Pa

nse

gro

uw

A

tto

rne

ys

Organization Chart

Fio

na

Ho

rn

Re

cep

tio

n

M

erc

ia C

loe

te

Clie

nt

Lia

iso

n

W-C

ap

e

C

ynth

ia

Co

rne

M

um

my

Da

ta C

ap

turi

ng

7

Why does LexMEd (Pty) Ltd claim to be different

We focus on recovering debt for the medical- and educational industries only

Our 60 call centre agents are specifically trained to deal with your ldquotyperdquo of debtor

Because we understand your industry we are able to negotiate payments in less time

Debtors are no longer intimidated by debt recovery agents

LexMEd have combined the best practices of debt recovery agents and attorneys by joining forces with attorneys who form part of our collection process at no extra cost to the client

Our automated debt recovery process actively collects your debts 24hrs a day 365 days per year and eliminates human error and -neglect from our workflow

It also adds interest (should you qualify) on behalf of the client whilst there is an outstanding capital amount on the LexMEd system

Our extensive tracing resources enables us to track debtors with only limited information

LexMEd is both proud and honoured to be the preferred collector for some of the largest and well known companies in the medical- and educational sector

View our references and some testimonials on pages 8 and 16 of this brochure

Our agreement does not limit you to use LexMEd only

It is thus possible for you to compare us with your existing debt recovery agent

It also allows you to stop handing over at without being penalised should you not find us to be effective

LexMEd Debt Management (Pty) Ltd 8

We render our service to the Medical- and Educational sectors across South-Africa

Gauteng bull Drs du Buisson Kramer Swart Bouwer Inc (Ampath

Pathologist) bull Practice Relief (Pty) Ltd (Mediclinic owned) bull Cormed Clinic bull Lenmed Clinic bull Zamokhule Private Hospital bull Dr WJH Vermaak amp Partners (Vermaak Pathologist) bull Drs Frankel amp Richards (Fourways Hospital amp Flora Clinic

Emergency Units ) bull Zuid-Afrikaans Hospital Emergency Unit bull Dr AF Coertze amp Gennote (Montana Hospital Emergency

Unit) bull Drs van Heerden amp Partners (Radiologist)

Western Cape amp Natal bull Drs Geard Rose and Dayaram (Umhlanga Hospital

Emergency unit) bull Wellington Veterinary Hospital bull Drs Nainken amp Partners bull Dr JJF Taljaard (Metropolis Pathologist) bull Drs Schnetler Corbett amp Partners Inc (Radiologists) bull Drs Bouma Kirsten Kritzinger amp Kruger (N1 Hospital

Emergency Unit)

Gauteng bull Generaal Beyers Primary School bull Kwaggasrand Primaryl School bull Kwaggasrand Secondary School bull Wonderboom Suid Primary School bull Hamilton Primary School bull Birchleigh Primary School bull Birchleigh Secondary School bull Hannes Visagie Primary School bull Oosterkruin Secondary School bull BMT Colllege Western Cape amp Natal bull Eben Donges Secondary School bull Buren Secondary School bull De Vrije Zee Primary School bull La Roschelle Girls High bull Hugenote Secondary School bull Helderberg College bull Zwaanswyk Academy bull Helderberg Primary School bull Buren High School bull De Tyger Primary School

Ref

eren

ces

9

Compliance - debt recovery agents must comply with

Council for Debt Collectors Our registration number 0036641-09 It is compulsory for a company practicing as a debt collectors to be

registered with the Council for Debt Collectors It is also compulsory for each agent call center agent negotiating

payment for debtors to be registered with the Council for Debt Collectors Find annexed to this brochure our latest certificate

Association of Debt Recovery Agents Although it is not compulsory for a debt collector to be registered with the

Association of Debt Recovery Agents it does add value Our registration number is 2256 By setting standards in the collection industry it assists debt recovery

agents in providing a professional service to debtors and clients Find annexed to this brochure our latest certificate

Trust Account Section 20 of the Debt Collectors Act stipulates that a debt collector

deposit monies received from debtors into a trust account as soon as possible upon receipt

Our trust account are audited annually by auditors Lotter amp Company Find annexed to this brochure our latest audit certificate

Debtor information added to our

system

LexMEd SMS to debtor

LexMEd letter of demand to debtor

Attorney First SMS demand to debtor

Attorney First letter of demand to

debtor

Attorney Final SMS demand to debtor

Attorney Final Letter of demand

Automatically forwarded to call

centre agent

3 Tactical SMS campaigns per

month

LexMEd Debt Management (Pty) Ltd 10

Debt Recovery Cycle

bull Files accepted in csv (Excel) or hard copy format

bull csv files are imported into our database saving time

bull Our system is able to absorb and action large files minutes

We accept amounts from as little as R 5000

Art

ific

ial i

nte

llige

nce

11

The biggest hurdle in any system process or workflow is human intervention

By automating our debt recovery process we have eliminated the human factor

We set the procedures rules timelines limits and actions for the system to apply to each debtor

This means that our system works 24hrs per day 365 days per year to recover your outstanding debt

Humans are only used as data capturers to capture debtor information not submitted in electronic format and as call centre agents to negotiate payments and to liaise with our clients

The system alerts supervisors in case of low productivity

Since automating our workflow our success rate and client satisfaction have increased tremendously

We continuously develop and improve our software to maximise productivity to deliver the results that set us

apart from our competitors

Payment options for debtors

LexMEd Debt Management (Pty) Ltd 12

Cash

Debit order Cheque

EFT

Online access for clients

13

The client has 24 hour unlimited access to a live interactive system where he can 1 View progress settlement values and

payment details etc for each debtor 2 Download Remittance advices in pdf

or csv format and view receipts 3 Send online messages to our client

liaison officers saving you time

You only need internet access to log into our system ndash no

software

Tracing debtors

LexMEd Debt Management (Pty) Ltd 14

Put us to the test

Allow us to demonstrate the power and depth of our tracing

resources

Gone are the days where you need an Id number to

trace debtors

We are able to trace a debtor on any one of the

search fields

Cost structure

LexMEd Debt Management (Pty) Ltd 15

A perception exists in industry that debt collectors return extraordinary revenue LexMEd (Pty) Ltd keeps the cost to the client as low as possible without sacrificing the quality and success rate it has become renowned for

Input = output low value input returns low value results

Client Debtor

A percentage commission calculated on the capital amount LexMEd was able to recover

VAT is calculated on commission amount No success = No fee

Fees and expenses as per Section 19(1)(b) of the Debt Collectors Act of 1998 read with

Regulation 11 amp Annexure B

To view expenses log on to

httpwwwdebtcol-councilcozaexpenses__feeshtml

LexMEd Debt Management (Pty) Ltd 16

From Sylvia Botha [mailtosylviabothayahoocom] Sent Friday November 19 2010 228 PM ldquoThank you We moved over from to you because i believed the service we will receive from you will be better than thus far i have not been disappointed and rather enjoy working with Lexmed Thank you for your good servicerdquo Sylvia

From Mercia Walters [mailtomerciaaccidentpartnerscoza] Sent 15 April 2011 1002 AM ldquoI am very happy and just want to say thank you to you and your team for all your hard workrdquo Kind Regards Mercia Walters Practice Manager Fourways Trauma Unit amp Flora Trauma Unit

From Salomie Gradwell [mailtoSalomieGampathcoza] Sent 03 June 2011 0917 AM ldquoJust want to say that I am impressed with your collections for May Well donerdquo Regards Salomie Gradwell Supervisor - Central Debtors - Bad Debt Accounts AMPATH NATIONAL LABORATORIES

From Gail [mailtogailrwebmailcoza] Sent 22 August 2011 1113 AM ldquoJust a quick word of Thanks I was very hesitant to join LexMed but I must say SO FAR SO GOOD You guys certainly deliver excellent service I browse through the Log In service provided by LexMed and Very Impressive I will have a new batch of Hand Overs the end of this monthrdquo

From Inshaaf Josephs Sent Wednesday June 22 2011 921 AM ldquoAlso just to let you know that my boss is very impressed with the work that you guys have been doing and the response that we have been getting Keep up the good workrdquo Ciao for now Inshaaf

5

Some companies in the Corhold Investments (Pty) Ltd Group

Faan Pansegrouw

Managing Director

Marc Meiring

Operations Manager

P

atr

icia

Era

smu

s C

all

Ce

ntr

e

Ma

na

ge

r

Marie Delport

General Manager

Je

an

ett

e V

erm

aa

k

Ad

min

istr

ati

ve

Ma

na

ge

r

He

ttie

Sw

art

C

all

Ce

ntr

e

Ma

na

ge

r

Bennie Louw

Branch manager Cape Town

Act M Meirng Business

Development Gauteng

Cynthia Raath Client Liaison

Manager

Me

rcia

Clo

ete

C

all

Ce

ntr

e

Ma

na

ge

r

Jap

ie v

d B

erg

H

est

er

Ma

lan

B

usi

ne

ss

De

velo

pm

en

t

De

nis

e B

ou

we

r In

form

ati

on

T

ech

no

log

y

An

dre

No

pp

e

Va

ne

ssa

Ah

lers

M

Ma

che

ke

C

all

Ce

ntr

e

Age

nts

Ca

ll C

en

tre

A

gen

ts

Jun

ior

Sha

ba

ngu

M

ega

n V

iljo

en

C

lien

t Li

ais

on

Off

ice

rs

Ch

an

telle

Ve

nte

r T

raci

ng

P

etr

us

amp K

laa

s Fi

ling

Lie

ntj

ie

Kit

che

n

C

all

Ce

ntr

e

Age

nts

Su

san

du

To

it

Pa

nse

gro

uw

A

tto

rne

ys

Organization Chart

Fio

na

Ho

rn

Re

cep

tio

n

M

erc

ia C

loe

te

Clie

nt

Lia

iso

n

W-C

ap

e

C

ynth

ia

Co

rne

M

um

my

Da

ta C

ap

turi

ng

7

Why does LexMEd (Pty) Ltd claim to be different

We focus on recovering debt for the medical- and educational industries only

Our 60 call centre agents are specifically trained to deal with your ldquotyperdquo of debtor

Because we understand your industry we are able to negotiate payments in less time

Debtors are no longer intimidated by debt recovery agents

LexMEd have combined the best practices of debt recovery agents and attorneys by joining forces with attorneys who form part of our collection process at no extra cost to the client

Our automated debt recovery process actively collects your debts 24hrs a day 365 days per year and eliminates human error and -neglect from our workflow

It also adds interest (should you qualify) on behalf of the client whilst there is an outstanding capital amount on the LexMEd system

Our extensive tracing resources enables us to track debtors with only limited information

LexMEd is both proud and honoured to be the preferred collector for some of the largest and well known companies in the medical- and educational sector

View our references and some testimonials on pages 8 and 16 of this brochure

Our agreement does not limit you to use LexMEd only

It is thus possible for you to compare us with your existing debt recovery agent

It also allows you to stop handing over at without being penalised should you not find us to be effective

LexMEd Debt Management (Pty) Ltd 8

We render our service to the Medical- and Educational sectors across South-Africa

Gauteng bull Drs du Buisson Kramer Swart Bouwer Inc (Ampath

Pathologist) bull Practice Relief (Pty) Ltd (Mediclinic owned) bull Cormed Clinic bull Lenmed Clinic bull Zamokhule Private Hospital bull Dr WJH Vermaak amp Partners (Vermaak Pathologist) bull Drs Frankel amp Richards (Fourways Hospital amp Flora Clinic

Emergency Units ) bull Zuid-Afrikaans Hospital Emergency Unit bull Dr AF Coertze amp Gennote (Montana Hospital Emergency

Unit) bull Drs van Heerden amp Partners (Radiologist)

Western Cape amp Natal bull Drs Geard Rose and Dayaram (Umhlanga Hospital

Emergency unit) bull Wellington Veterinary Hospital bull Drs Nainken amp Partners bull Dr JJF Taljaard (Metropolis Pathologist) bull Drs Schnetler Corbett amp Partners Inc (Radiologists) bull Drs Bouma Kirsten Kritzinger amp Kruger (N1 Hospital

Emergency Unit)

Gauteng bull Generaal Beyers Primary School bull Kwaggasrand Primaryl School bull Kwaggasrand Secondary School bull Wonderboom Suid Primary School bull Hamilton Primary School bull Birchleigh Primary School bull Birchleigh Secondary School bull Hannes Visagie Primary School bull Oosterkruin Secondary School bull BMT Colllege Western Cape amp Natal bull Eben Donges Secondary School bull Buren Secondary School bull De Vrije Zee Primary School bull La Roschelle Girls High bull Hugenote Secondary School bull Helderberg College bull Zwaanswyk Academy bull Helderberg Primary School bull Buren High School bull De Tyger Primary School

Ref

eren

ces

9

Compliance - debt recovery agents must comply with

Council for Debt Collectors Our registration number 0036641-09 It is compulsory for a company practicing as a debt collectors to be

registered with the Council for Debt Collectors It is also compulsory for each agent call center agent negotiating

payment for debtors to be registered with the Council for Debt Collectors Find annexed to this brochure our latest certificate

Association of Debt Recovery Agents Although it is not compulsory for a debt collector to be registered with the

Association of Debt Recovery Agents it does add value Our registration number is 2256 By setting standards in the collection industry it assists debt recovery

agents in providing a professional service to debtors and clients Find annexed to this brochure our latest certificate

Trust Account Section 20 of the Debt Collectors Act stipulates that a debt collector

deposit monies received from debtors into a trust account as soon as possible upon receipt

Our trust account are audited annually by auditors Lotter amp Company Find annexed to this brochure our latest audit certificate

Debtor information added to our

system

LexMEd SMS to debtor

LexMEd letter of demand to debtor

Attorney First SMS demand to debtor

Attorney First letter of demand to

debtor

Attorney Final SMS demand to debtor

Attorney Final Letter of demand

Automatically forwarded to call

centre agent

3 Tactical SMS campaigns per

month

LexMEd Debt Management (Pty) Ltd 10

Debt Recovery Cycle

bull Files accepted in csv (Excel) or hard copy format

bull csv files are imported into our database saving time

bull Our system is able to absorb and action large files minutes

We accept amounts from as little as R 5000

Art

ific

ial i

nte

llige

nce

11

The biggest hurdle in any system process or workflow is human intervention

By automating our debt recovery process we have eliminated the human factor

We set the procedures rules timelines limits and actions for the system to apply to each debtor

This means that our system works 24hrs per day 365 days per year to recover your outstanding debt

Humans are only used as data capturers to capture debtor information not submitted in electronic format and as call centre agents to negotiate payments and to liaise with our clients

The system alerts supervisors in case of low productivity

Since automating our workflow our success rate and client satisfaction have increased tremendously

We continuously develop and improve our software to maximise productivity to deliver the results that set us

apart from our competitors

Payment options for debtors

LexMEd Debt Management (Pty) Ltd 12

Cash

Debit order Cheque

EFT

Online access for clients

13

The client has 24 hour unlimited access to a live interactive system where he can 1 View progress settlement values and

payment details etc for each debtor 2 Download Remittance advices in pdf

or csv format and view receipts 3 Send online messages to our client

liaison officers saving you time

You only need internet access to log into our system ndash no

software

Tracing debtors

LexMEd Debt Management (Pty) Ltd 14

Put us to the test

Allow us to demonstrate the power and depth of our tracing

resources

Gone are the days where you need an Id number to

trace debtors

We are able to trace a debtor on any one of the

search fields

Cost structure

LexMEd Debt Management (Pty) Ltd 15

A perception exists in industry that debt collectors return extraordinary revenue LexMEd (Pty) Ltd keeps the cost to the client as low as possible without sacrificing the quality and success rate it has become renowned for

Input = output low value input returns low value results

Client Debtor

A percentage commission calculated on the capital amount LexMEd was able to recover

VAT is calculated on commission amount No success = No fee

Fees and expenses as per Section 19(1)(b) of the Debt Collectors Act of 1998 read with

Regulation 11 amp Annexure B

To view expenses log on to

httpwwwdebtcol-councilcozaexpenses__feeshtml

LexMEd Debt Management (Pty) Ltd 16

From Sylvia Botha [mailtosylviabothayahoocom] Sent Friday November 19 2010 228 PM ldquoThank you We moved over from to you because i believed the service we will receive from you will be better than thus far i have not been disappointed and rather enjoy working with Lexmed Thank you for your good servicerdquo Sylvia

From Mercia Walters [mailtomerciaaccidentpartnerscoza] Sent 15 April 2011 1002 AM ldquoI am very happy and just want to say thank you to you and your team for all your hard workrdquo Kind Regards Mercia Walters Practice Manager Fourways Trauma Unit amp Flora Trauma Unit

From Salomie Gradwell [mailtoSalomieGampathcoza] Sent 03 June 2011 0917 AM ldquoJust want to say that I am impressed with your collections for May Well donerdquo Regards Salomie Gradwell Supervisor - Central Debtors - Bad Debt Accounts AMPATH NATIONAL LABORATORIES

From Gail [mailtogailrwebmailcoza] Sent 22 August 2011 1113 AM ldquoJust a quick word of Thanks I was very hesitant to join LexMed but I must say SO FAR SO GOOD You guys certainly deliver excellent service I browse through the Log In service provided by LexMed and Very Impressive I will have a new batch of Hand Overs the end of this monthrdquo

From Inshaaf Josephs Sent Wednesday June 22 2011 921 AM ldquoAlso just to let you know that my boss is very impressed with the work that you guys have been doing and the response that we have been getting Keep up the good workrdquo Ciao for now Inshaaf

Faan Pansegrouw

Managing Director

Marc Meiring

Operations Manager

P

atr

icia

Era

smu

s C

all

Ce

ntr

e

Ma

na

ge

r

Marie Delport

General Manager

Je

an

ett

e V

erm

aa

k

Ad

min

istr

ati

ve

Ma

na

ge

r

He

ttie

Sw

art

C

all

Ce

ntr

e

Ma

na

ge

r

Bennie Louw

Branch manager Cape Town

Act M Meirng Business

Development Gauteng

Cynthia Raath Client Liaison

Manager

Me

rcia

Clo

ete

C

all

Ce

ntr

e

Ma

na

ge

r

Jap

ie v

d B

erg

H

est

er

Ma

lan

B

usi

ne

ss

De

velo

pm

en

t

De

nis

e B

ou

we

r In

form

ati

on

T

ech

no

log

y

An

dre

No

pp

e

Va

ne

ssa

Ah

lers

M

Ma

che

ke

C

all

Ce

ntr

e

Age

nts

Ca

ll C

en

tre

A

gen

ts

Jun

ior

Sha

ba

ngu

M

ega

n V

iljo

en

C

lien

t Li

ais

on

Off

ice

rs

Ch

an

telle

Ve

nte

r T

raci

ng

P

etr

us

amp K

laa

s Fi

ling

Lie

ntj

ie

Kit

che

n

C

all

Ce

ntr

e

Age

nts

Su

san

du

To

it

Pa

nse

gro

uw

A

tto

rne

ys

Organization Chart

Fio

na

Ho

rn

Re

cep

tio

n

M

erc

ia C

loe

te

Clie

nt

Lia

iso

n

W-C

ap

e

C

ynth

ia

Co

rne

M

um

my

Da

ta C

ap

turi

ng

7

Why does LexMEd (Pty) Ltd claim to be different

We focus on recovering debt for the medical- and educational industries only

Our 60 call centre agents are specifically trained to deal with your ldquotyperdquo of debtor

Because we understand your industry we are able to negotiate payments in less time

Debtors are no longer intimidated by debt recovery agents

LexMEd have combined the best practices of debt recovery agents and attorneys by joining forces with attorneys who form part of our collection process at no extra cost to the client

Our automated debt recovery process actively collects your debts 24hrs a day 365 days per year and eliminates human error and -neglect from our workflow

It also adds interest (should you qualify) on behalf of the client whilst there is an outstanding capital amount on the LexMEd system

Our extensive tracing resources enables us to track debtors with only limited information

LexMEd is both proud and honoured to be the preferred collector for some of the largest and well known companies in the medical- and educational sector

View our references and some testimonials on pages 8 and 16 of this brochure

Our agreement does not limit you to use LexMEd only

It is thus possible for you to compare us with your existing debt recovery agent

It also allows you to stop handing over at without being penalised should you not find us to be effective

LexMEd Debt Management (Pty) Ltd 8

We render our service to the Medical- and Educational sectors across South-Africa

Gauteng bull Drs du Buisson Kramer Swart Bouwer Inc (Ampath

Pathologist) bull Practice Relief (Pty) Ltd (Mediclinic owned) bull Cormed Clinic bull Lenmed Clinic bull Zamokhule Private Hospital bull Dr WJH Vermaak amp Partners (Vermaak Pathologist) bull Drs Frankel amp Richards (Fourways Hospital amp Flora Clinic

Emergency Units ) bull Zuid-Afrikaans Hospital Emergency Unit bull Dr AF Coertze amp Gennote (Montana Hospital Emergency

Unit) bull Drs van Heerden amp Partners (Radiologist)

Western Cape amp Natal bull Drs Geard Rose and Dayaram (Umhlanga Hospital

Emergency unit) bull Wellington Veterinary Hospital bull Drs Nainken amp Partners bull Dr JJF Taljaard (Metropolis Pathologist) bull Drs Schnetler Corbett amp Partners Inc (Radiologists) bull Drs Bouma Kirsten Kritzinger amp Kruger (N1 Hospital

Emergency Unit)

Gauteng bull Generaal Beyers Primary School bull Kwaggasrand Primaryl School bull Kwaggasrand Secondary School bull Wonderboom Suid Primary School bull Hamilton Primary School bull Birchleigh Primary School bull Birchleigh Secondary School bull Hannes Visagie Primary School bull Oosterkruin Secondary School bull BMT Colllege Western Cape amp Natal bull Eben Donges Secondary School bull Buren Secondary School bull De Vrije Zee Primary School bull La Roschelle Girls High bull Hugenote Secondary School bull Helderberg College bull Zwaanswyk Academy bull Helderberg Primary School bull Buren High School bull De Tyger Primary School

Ref

eren

ces

9

Compliance - debt recovery agents must comply with

Council for Debt Collectors Our registration number 0036641-09 It is compulsory for a company practicing as a debt collectors to be

registered with the Council for Debt Collectors It is also compulsory for each agent call center agent negotiating

payment for debtors to be registered with the Council for Debt Collectors Find annexed to this brochure our latest certificate

Association of Debt Recovery Agents Although it is not compulsory for a debt collector to be registered with the

Association of Debt Recovery Agents it does add value Our registration number is 2256 By setting standards in the collection industry it assists debt recovery

agents in providing a professional service to debtors and clients Find annexed to this brochure our latest certificate

Trust Account Section 20 of the Debt Collectors Act stipulates that a debt collector

deposit monies received from debtors into a trust account as soon as possible upon receipt

Our trust account are audited annually by auditors Lotter amp Company Find annexed to this brochure our latest audit certificate

Debtor information added to our

system

LexMEd SMS to debtor

LexMEd letter of demand to debtor

Attorney First SMS demand to debtor

Attorney First letter of demand to

debtor

Attorney Final SMS demand to debtor

Attorney Final Letter of demand

Automatically forwarded to call

centre agent

3 Tactical SMS campaigns per

month

LexMEd Debt Management (Pty) Ltd 10

Debt Recovery Cycle

bull Files accepted in csv (Excel) or hard copy format

bull csv files are imported into our database saving time

bull Our system is able to absorb and action large files minutes

We accept amounts from as little as R 5000

Art

ific

ial i

nte

llige

nce

11

The biggest hurdle in any system process or workflow is human intervention

By automating our debt recovery process we have eliminated the human factor

We set the procedures rules timelines limits and actions for the system to apply to each debtor

This means that our system works 24hrs per day 365 days per year to recover your outstanding debt

Humans are only used as data capturers to capture debtor information not submitted in electronic format and as call centre agents to negotiate payments and to liaise with our clients

The system alerts supervisors in case of low productivity

Since automating our workflow our success rate and client satisfaction have increased tremendously

We continuously develop and improve our software to maximise productivity to deliver the results that set us

apart from our competitors

Payment options for debtors

LexMEd Debt Management (Pty) Ltd 12

Cash

Debit order Cheque

EFT

Online access for clients

13

The client has 24 hour unlimited access to a live interactive system where he can 1 View progress settlement values and

payment details etc for each debtor 2 Download Remittance advices in pdf

or csv format and view receipts 3 Send online messages to our client

liaison officers saving you time

You only need internet access to log into our system ndash no

software

Tracing debtors

LexMEd Debt Management (Pty) Ltd 14

Put us to the test

Allow us to demonstrate the power and depth of our tracing

resources

Gone are the days where you need an Id number to

trace debtors

We are able to trace a debtor on any one of the

search fields

Cost structure

LexMEd Debt Management (Pty) Ltd 15

A perception exists in industry that debt collectors return extraordinary revenue LexMEd (Pty) Ltd keeps the cost to the client as low as possible without sacrificing the quality and success rate it has become renowned for

Input = output low value input returns low value results

Client Debtor

A percentage commission calculated on the capital amount LexMEd was able to recover

VAT is calculated on commission amount No success = No fee

Fees and expenses as per Section 19(1)(b) of the Debt Collectors Act of 1998 read with

Regulation 11 amp Annexure B

To view expenses log on to

httpwwwdebtcol-councilcozaexpenses__feeshtml

LexMEd Debt Management (Pty) Ltd 16

From Sylvia Botha [mailtosylviabothayahoocom] Sent Friday November 19 2010 228 PM ldquoThank you We moved over from to you because i believed the service we will receive from you will be better than thus far i have not been disappointed and rather enjoy working with Lexmed Thank you for your good servicerdquo Sylvia

From Mercia Walters [mailtomerciaaccidentpartnerscoza] Sent 15 April 2011 1002 AM ldquoI am very happy and just want to say thank you to you and your team for all your hard workrdquo Kind Regards Mercia Walters Practice Manager Fourways Trauma Unit amp Flora Trauma Unit

From Salomie Gradwell [mailtoSalomieGampathcoza] Sent 03 June 2011 0917 AM ldquoJust want to say that I am impressed with your collections for May Well donerdquo Regards Salomie Gradwell Supervisor - Central Debtors - Bad Debt Accounts AMPATH NATIONAL LABORATORIES

From Gail [mailtogailrwebmailcoza] Sent 22 August 2011 1113 AM ldquoJust a quick word of Thanks I was very hesitant to join LexMed but I must say SO FAR SO GOOD You guys certainly deliver excellent service I browse through the Log In service provided by LexMed and Very Impressive I will have a new batch of Hand Overs the end of this monthrdquo

From Inshaaf Josephs Sent Wednesday June 22 2011 921 AM ldquoAlso just to let you know that my boss is very impressed with the work that you guys have been doing and the response that we have been getting Keep up the good workrdquo Ciao for now Inshaaf

7

Why does LexMEd (Pty) Ltd claim to be different

We focus on recovering debt for the medical- and educational industries only

Our 60 call centre agents are specifically trained to deal with your ldquotyperdquo of debtor

Because we understand your industry we are able to negotiate payments in less time

Debtors are no longer intimidated by debt recovery agents

LexMEd have combined the best practices of debt recovery agents and attorneys by joining forces with attorneys who form part of our collection process at no extra cost to the client

Our automated debt recovery process actively collects your debts 24hrs a day 365 days per year and eliminates human error and -neglect from our workflow

It also adds interest (should you qualify) on behalf of the client whilst there is an outstanding capital amount on the LexMEd system

Our extensive tracing resources enables us to track debtors with only limited information

LexMEd is both proud and honoured to be the preferred collector for some of the largest and well known companies in the medical- and educational sector

View our references and some testimonials on pages 8 and 16 of this brochure

Our agreement does not limit you to use LexMEd only

It is thus possible for you to compare us with your existing debt recovery agent

It also allows you to stop handing over at without being penalised should you not find us to be effective

LexMEd Debt Management (Pty) Ltd 8

We render our service to the Medical- and Educational sectors across South-Africa

Gauteng bull Drs du Buisson Kramer Swart Bouwer Inc (Ampath

Pathologist) bull Practice Relief (Pty) Ltd (Mediclinic owned) bull Cormed Clinic bull Lenmed Clinic bull Zamokhule Private Hospital bull Dr WJH Vermaak amp Partners (Vermaak Pathologist) bull Drs Frankel amp Richards (Fourways Hospital amp Flora Clinic

Emergency Units ) bull Zuid-Afrikaans Hospital Emergency Unit bull Dr AF Coertze amp Gennote (Montana Hospital Emergency

Unit) bull Drs van Heerden amp Partners (Radiologist)

Western Cape amp Natal bull Drs Geard Rose and Dayaram (Umhlanga Hospital

Emergency unit) bull Wellington Veterinary Hospital bull Drs Nainken amp Partners bull Dr JJF Taljaard (Metropolis Pathologist) bull Drs Schnetler Corbett amp Partners Inc (Radiologists) bull Drs Bouma Kirsten Kritzinger amp Kruger (N1 Hospital

Emergency Unit)

Gauteng bull Generaal Beyers Primary School bull Kwaggasrand Primaryl School bull Kwaggasrand Secondary School bull Wonderboom Suid Primary School bull Hamilton Primary School bull Birchleigh Primary School bull Birchleigh Secondary School bull Hannes Visagie Primary School bull Oosterkruin Secondary School bull BMT Colllege Western Cape amp Natal bull Eben Donges Secondary School bull Buren Secondary School bull De Vrije Zee Primary School bull La Roschelle Girls High bull Hugenote Secondary School bull Helderberg College bull Zwaanswyk Academy bull Helderberg Primary School bull Buren High School bull De Tyger Primary School

Ref

eren

ces

9

Compliance - debt recovery agents must comply with

Council for Debt Collectors Our registration number 0036641-09 It is compulsory for a company practicing as a debt collectors to be

registered with the Council for Debt Collectors It is also compulsory for each agent call center agent negotiating

payment for debtors to be registered with the Council for Debt Collectors Find annexed to this brochure our latest certificate

Association of Debt Recovery Agents Although it is not compulsory for a debt collector to be registered with the

Association of Debt Recovery Agents it does add value Our registration number is 2256 By setting standards in the collection industry it assists debt recovery

agents in providing a professional service to debtors and clients Find annexed to this brochure our latest certificate

Trust Account Section 20 of the Debt Collectors Act stipulates that a debt collector

deposit monies received from debtors into a trust account as soon as possible upon receipt

Our trust account are audited annually by auditors Lotter amp Company Find annexed to this brochure our latest audit certificate

Debtor information added to our

system

LexMEd SMS to debtor

LexMEd letter of demand to debtor

Attorney First SMS demand to debtor

Attorney First letter of demand to

debtor

Attorney Final SMS demand to debtor

Attorney Final Letter of demand

Automatically forwarded to call

centre agent

3 Tactical SMS campaigns per

month

LexMEd Debt Management (Pty) Ltd 10

Debt Recovery Cycle

bull Files accepted in csv (Excel) or hard copy format

bull csv files are imported into our database saving time

bull Our system is able to absorb and action large files minutes

We accept amounts from as little as R 5000

Art

ific

ial i

nte

llige

nce

11

The biggest hurdle in any system process or workflow is human intervention

By automating our debt recovery process we have eliminated the human factor

We set the procedures rules timelines limits and actions for the system to apply to each debtor

This means that our system works 24hrs per day 365 days per year to recover your outstanding debt

Humans are only used as data capturers to capture debtor information not submitted in electronic format and as call centre agents to negotiate payments and to liaise with our clients

The system alerts supervisors in case of low productivity

Since automating our workflow our success rate and client satisfaction have increased tremendously

We continuously develop and improve our software to maximise productivity to deliver the results that set us

apart from our competitors

Payment options for debtors

LexMEd Debt Management (Pty) Ltd 12

Cash

Debit order Cheque

EFT

Online access for clients

13

The client has 24 hour unlimited access to a live interactive system where he can 1 View progress settlement values and

payment details etc for each debtor 2 Download Remittance advices in pdf

or csv format and view receipts 3 Send online messages to our client

liaison officers saving you time

You only need internet access to log into our system ndash no

software

Tracing debtors

LexMEd Debt Management (Pty) Ltd 14

Put us to the test

Allow us to demonstrate the power and depth of our tracing

resources

Gone are the days where you need an Id number to

trace debtors

We are able to trace a debtor on any one of the

search fields

Cost structure

LexMEd Debt Management (Pty) Ltd 15

A perception exists in industry that debt collectors return extraordinary revenue LexMEd (Pty) Ltd keeps the cost to the client as low as possible without sacrificing the quality and success rate it has become renowned for

Input = output low value input returns low value results

Client Debtor

A percentage commission calculated on the capital amount LexMEd was able to recover

VAT is calculated on commission amount No success = No fee

Fees and expenses as per Section 19(1)(b) of the Debt Collectors Act of 1998 read with

Regulation 11 amp Annexure B

To view expenses log on to

httpwwwdebtcol-councilcozaexpenses__feeshtml

LexMEd Debt Management (Pty) Ltd 16

From Sylvia Botha [mailtosylviabothayahoocom] Sent Friday November 19 2010 228 PM ldquoThank you We moved over from to you because i believed the service we will receive from you will be better than thus far i have not been disappointed and rather enjoy working with Lexmed Thank you for your good servicerdquo Sylvia

From Mercia Walters [mailtomerciaaccidentpartnerscoza] Sent 15 April 2011 1002 AM ldquoI am very happy and just want to say thank you to you and your team for all your hard workrdquo Kind Regards Mercia Walters Practice Manager Fourways Trauma Unit amp Flora Trauma Unit

From Salomie Gradwell [mailtoSalomieGampathcoza] Sent 03 June 2011 0917 AM ldquoJust want to say that I am impressed with your collections for May Well donerdquo Regards Salomie Gradwell Supervisor - Central Debtors - Bad Debt Accounts AMPATH NATIONAL LABORATORIES

From Gail [mailtogailrwebmailcoza] Sent 22 August 2011 1113 AM ldquoJust a quick word of Thanks I was very hesitant to join LexMed but I must say SO FAR SO GOOD You guys certainly deliver excellent service I browse through the Log In service provided by LexMed and Very Impressive I will have a new batch of Hand Overs the end of this monthrdquo

From Inshaaf Josephs Sent Wednesday June 22 2011 921 AM ldquoAlso just to let you know that my boss is very impressed with the work that you guys have been doing and the response that we have been getting Keep up the good workrdquo Ciao for now Inshaaf

LexMEd Debt Management (Pty) Ltd 8

We render our service to the Medical- and Educational sectors across South-Africa

Gauteng bull Drs du Buisson Kramer Swart Bouwer Inc (Ampath

Pathologist) bull Practice Relief (Pty) Ltd (Mediclinic owned) bull Cormed Clinic bull Lenmed Clinic bull Zamokhule Private Hospital bull Dr WJH Vermaak amp Partners (Vermaak Pathologist) bull Drs Frankel amp Richards (Fourways Hospital amp Flora Clinic

Emergency Units ) bull Zuid-Afrikaans Hospital Emergency Unit bull Dr AF Coertze amp Gennote (Montana Hospital Emergency

Unit) bull Drs van Heerden amp Partners (Radiologist)

Western Cape amp Natal bull Drs Geard Rose and Dayaram (Umhlanga Hospital

Emergency unit) bull Wellington Veterinary Hospital bull Drs Nainken amp Partners bull Dr JJF Taljaard (Metropolis Pathologist) bull Drs Schnetler Corbett amp Partners Inc (Radiologists) bull Drs Bouma Kirsten Kritzinger amp Kruger (N1 Hospital

Emergency Unit)

Gauteng bull Generaal Beyers Primary School bull Kwaggasrand Primaryl School bull Kwaggasrand Secondary School bull Wonderboom Suid Primary School bull Hamilton Primary School bull Birchleigh Primary School bull Birchleigh Secondary School bull Hannes Visagie Primary School bull Oosterkruin Secondary School bull BMT Colllege Western Cape amp Natal bull Eben Donges Secondary School bull Buren Secondary School bull De Vrije Zee Primary School bull La Roschelle Girls High bull Hugenote Secondary School bull Helderberg College bull Zwaanswyk Academy bull Helderberg Primary School bull Buren High School bull De Tyger Primary School

Ref

eren

ces

9

Compliance - debt recovery agents must comply with

Council for Debt Collectors Our registration number 0036641-09 It is compulsory for a company practicing as a debt collectors to be

registered with the Council for Debt Collectors It is also compulsory for each agent call center agent negotiating

payment for debtors to be registered with the Council for Debt Collectors Find annexed to this brochure our latest certificate

Association of Debt Recovery Agents Although it is not compulsory for a debt collector to be registered with the

Association of Debt Recovery Agents it does add value Our registration number is 2256 By setting standards in the collection industry it assists debt recovery

agents in providing a professional service to debtors and clients Find annexed to this brochure our latest certificate

Trust Account Section 20 of the Debt Collectors Act stipulates that a debt collector

deposit monies received from debtors into a trust account as soon as possible upon receipt

Our trust account are audited annually by auditors Lotter amp Company Find annexed to this brochure our latest audit certificate

Debtor information added to our

system

LexMEd SMS to debtor

LexMEd letter of demand to debtor

Attorney First SMS demand to debtor

Attorney First letter of demand to

debtor

Attorney Final SMS demand to debtor

Attorney Final Letter of demand

Automatically forwarded to call

centre agent

3 Tactical SMS campaigns per

month

LexMEd Debt Management (Pty) Ltd 10

Debt Recovery Cycle

bull Files accepted in csv (Excel) or hard copy format

bull csv files are imported into our database saving time

bull Our system is able to absorb and action large files minutes

We accept amounts from as little as R 5000

Art

ific

ial i

nte

llige

nce

11

The biggest hurdle in any system process or workflow is human intervention

By automating our debt recovery process we have eliminated the human factor

We set the procedures rules timelines limits and actions for the system to apply to each debtor

This means that our system works 24hrs per day 365 days per year to recover your outstanding debt

Humans are only used as data capturers to capture debtor information not submitted in electronic format and as call centre agents to negotiate payments and to liaise with our clients

The system alerts supervisors in case of low productivity

Since automating our workflow our success rate and client satisfaction have increased tremendously

We continuously develop and improve our software to maximise productivity to deliver the results that set us

apart from our competitors

Payment options for debtors

LexMEd Debt Management (Pty) Ltd 12

Cash

Debit order Cheque

EFT

Online access for clients

13

The client has 24 hour unlimited access to a live interactive system where he can 1 View progress settlement values and

payment details etc for each debtor 2 Download Remittance advices in pdf

or csv format and view receipts 3 Send online messages to our client

liaison officers saving you time

You only need internet access to log into our system ndash no

software

Tracing debtors

LexMEd Debt Management (Pty) Ltd 14

Put us to the test

Allow us to demonstrate the power and depth of our tracing

resources

Gone are the days where you need an Id number to

trace debtors

We are able to trace a debtor on any one of the

search fields

Cost structure

LexMEd Debt Management (Pty) Ltd 15

A perception exists in industry that debt collectors return extraordinary revenue LexMEd (Pty) Ltd keeps the cost to the client as low as possible without sacrificing the quality and success rate it has become renowned for

Input = output low value input returns low value results

Client Debtor

A percentage commission calculated on the capital amount LexMEd was able to recover

VAT is calculated on commission amount No success = No fee

Fees and expenses as per Section 19(1)(b) of the Debt Collectors Act of 1998 read with

Regulation 11 amp Annexure B

To view expenses log on to

httpwwwdebtcol-councilcozaexpenses__feeshtml

LexMEd Debt Management (Pty) Ltd 16

From Sylvia Botha [mailtosylviabothayahoocom] Sent Friday November 19 2010 228 PM ldquoThank you We moved over from to you because i believed the service we will receive from you will be better than thus far i have not been disappointed and rather enjoy working with Lexmed Thank you for your good servicerdquo Sylvia

From Mercia Walters [mailtomerciaaccidentpartnerscoza] Sent 15 April 2011 1002 AM ldquoI am very happy and just want to say thank you to you and your team for all your hard workrdquo Kind Regards Mercia Walters Practice Manager Fourways Trauma Unit amp Flora Trauma Unit

From Salomie Gradwell [mailtoSalomieGampathcoza] Sent 03 June 2011 0917 AM ldquoJust want to say that I am impressed with your collections for May Well donerdquo Regards Salomie Gradwell Supervisor - Central Debtors - Bad Debt Accounts AMPATH NATIONAL LABORATORIES

From Gail [mailtogailrwebmailcoza] Sent 22 August 2011 1113 AM ldquoJust a quick word of Thanks I was very hesitant to join LexMed but I must say SO FAR SO GOOD You guys certainly deliver excellent service I browse through the Log In service provided by LexMed and Very Impressive I will have a new batch of Hand Overs the end of this monthrdquo

From Inshaaf Josephs Sent Wednesday June 22 2011 921 AM ldquoAlso just to let you know that my boss is very impressed with the work that you guys have been doing and the response that we have been getting Keep up the good workrdquo Ciao for now Inshaaf

9

Compliance - debt recovery agents must comply with

Council for Debt Collectors Our registration number 0036641-09 It is compulsory for a company practicing as a debt collectors to be

registered with the Council for Debt Collectors It is also compulsory for each agent call center agent negotiating

payment for debtors to be registered with the Council for Debt Collectors Find annexed to this brochure our latest certificate

Association of Debt Recovery Agents Although it is not compulsory for a debt collector to be registered with the

Association of Debt Recovery Agents it does add value Our registration number is 2256 By setting standards in the collection industry it assists debt recovery

agents in providing a professional service to debtors and clients Find annexed to this brochure our latest certificate

Trust Account Section 20 of the Debt Collectors Act stipulates that a debt collector

deposit monies received from debtors into a trust account as soon as possible upon receipt

Our trust account are audited annually by auditors Lotter amp Company Find annexed to this brochure our latest audit certificate

Debtor information added to our

system

LexMEd SMS to debtor

LexMEd letter of demand to debtor

Attorney First SMS demand to debtor

Attorney First letter of demand to

debtor

Attorney Final SMS demand to debtor

Attorney Final Letter of demand

Automatically forwarded to call

centre agent

3 Tactical SMS campaigns per

month

LexMEd Debt Management (Pty) Ltd 10

Debt Recovery Cycle

bull Files accepted in csv (Excel) or hard copy format

bull csv files are imported into our database saving time

bull Our system is able to absorb and action large files minutes

We accept amounts from as little as R 5000

Art

ific

ial i

nte

llige

nce

11

The biggest hurdle in any system process or workflow is human intervention

By automating our debt recovery process we have eliminated the human factor

We set the procedures rules timelines limits and actions for the system to apply to each debtor

This means that our system works 24hrs per day 365 days per year to recover your outstanding debt

Humans are only used as data capturers to capture debtor information not submitted in electronic format and as call centre agents to negotiate payments and to liaise with our clients

The system alerts supervisors in case of low productivity

Since automating our workflow our success rate and client satisfaction have increased tremendously

We continuously develop and improve our software to maximise productivity to deliver the results that set us

apart from our competitors

Payment options for debtors

LexMEd Debt Management (Pty) Ltd 12

Cash

Debit order Cheque

EFT

Online access for clients

13

The client has 24 hour unlimited access to a live interactive system where he can 1 View progress settlement values and

payment details etc for each debtor 2 Download Remittance advices in pdf

or csv format and view receipts 3 Send online messages to our client

liaison officers saving you time

You only need internet access to log into our system ndash no

software

Tracing debtors

LexMEd Debt Management (Pty) Ltd 14

Put us to the test

Allow us to demonstrate the power and depth of our tracing

resources

Gone are the days where you need an Id number to

trace debtors

We are able to trace a debtor on any one of the

search fields

Cost structure

LexMEd Debt Management (Pty) Ltd 15

A perception exists in industry that debt collectors return extraordinary revenue LexMEd (Pty) Ltd keeps the cost to the client as low as possible without sacrificing the quality and success rate it has become renowned for

Input = output low value input returns low value results

Client Debtor

A percentage commission calculated on the capital amount LexMEd was able to recover

VAT is calculated on commission amount No success = No fee

Fees and expenses as per Section 19(1)(b) of the Debt Collectors Act of 1998 read with

Regulation 11 amp Annexure B

To view expenses log on to

httpwwwdebtcol-councilcozaexpenses__feeshtml

LexMEd Debt Management (Pty) Ltd 16

From Sylvia Botha [mailtosylviabothayahoocom] Sent Friday November 19 2010 228 PM ldquoThank you We moved over from to you because i believed the service we will receive from you will be better than thus far i have not been disappointed and rather enjoy working with Lexmed Thank you for your good servicerdquo Sylvia

From Mercia Walters [mailtomerciaaccidentpartnerscoza] Sent 15 April 2011 1002 AM ldquoI am very happy and just want to say thank you to you and your team for all your hard workrdquo Kind Regards Mercia Walters Practice Manager Fourways Trauma Unit amp Flora Trauma Unit

From Salomie Gradwell [mailtoSalomieGampathcoza] Sent 03 June 2011 0917 AM ldquoJust want to say that I am impressed with your collections for May Well donerdquo Regards Salomie Gradwell Supervisor - Central Debtors - Bad Debt Accounts AMPATH NATIONAL LABORATORIES

From Gail [mailtogailrwebmailcoza] Sent 22 August 2011 1113 AM ldquoJust a quick word of Thanks I was very hesitant to join LexMed but I must say SO FAR SO GOOD You guys certainly deliver excellent service I browse through the Log In service provided by LexMed and Very Impressive I will have a new batch of Hand Overs the end of this monthrdquo

From Inshaaf Josephs Sent Wednesday June 22 2011 921 AM ldquoAlso just to let you know that my boss is very impressed with the work that you guys have been doing and the response that we have been getting Keep up the good workrdquo Ciao for now Inshaaf

Debtor information added to our

system

LexMEd SMS to debtor

LexMEd letter of demand to debtor

Attorney First SMS demand to debtor

Attorney First letter of demand to

debtor

Attorney Final SMS demand to debtor

Attorney Final Letter of demand

Automatically forwarded to call

centre agent

3 Tactical SMS campaigns per

month

LexMEd Debt Management (Pty) Ltd 10

Debt Recovery Cycle

bull Files accepted in csv (Excel) or hard copy format

bull csv files are imported into our database saving time

bull Our system is able to absorb and action large files minutes

We accept amounts from as little as R 5000

Art

ific

ial i

nte

llige

nce

11

The biggest hurdle in any system process or workflow is human intervention

By automating our debt recovery process we have eliminated the human factor

We set the procedures rules timelines limits and actions for the system to apply to each debtor

This means that our system works 24hrs per day 365 days per year to recover your outstanding debt

Humans are only used as data capturers to capture debtor information not submitted in electronic format and as call centre agents to negotiate payments and to liaise with our clients

The system alerts supervisors in case of low productivity

Since automating our workflow our success rate and client satisfaction have increased tremendously

We continuously develop and improve our software to maximise productivity to deliver the results that set us

apart from our competitors

Payment options for debtors

LexMEd Debt Management (Pty) Ltd 12

Cash

Debit order Cheque

EFT

Online access for clients

13

The client has 24 hour unlimited access to a live interactive system where he can 1 View progress settlement values and

payment details etc for each debtor 2 Download Remittance advices in pdf

or csv format and view receipts 3 Send online messages to our client

liaison officers saving you time

You only need internet access to log into our system ndash no

software

Tracing debtors

LexMEd Debt Management (Pty) Ltd 14

Put us to the test

Allow us to demonstrate the power and depth of our tracing

resources

Gone are the days where you need an Id number to

trace debtors

We are able to trace a debtor on any one of the

search fields

Cost structure

LexMEd Debt Management (Pty) Ltd 15

A perception exists in industry that debt collectors return extraordinary revenue LexMEd (Pty) Ltd keeps the cost to the client as low as possible without sacrificing the quality and success rate it has become renowned for

Input = output low value input returns low value results

Client Debtor

A percentage commission calculated on the capital amount LexMEd was able to recover

VAT is calculated on commission amount No success = No fee

Fees and expenses as per Section 19(1)(b) of the Debt Collectors Act of 1998 read with

Regulation 11 amp Annexure B

To view expenses log on to

httpwwwdebtcol-councilcozaexpenses__feeshtml

LexMEd Debt Management (Pty) Ltd 16

From Sylvia Botha [mailtosylviabothayahoocom] Sent Friday November 19 2010 228 PM ldquoThank you We moved over from to you because i believed the service we will receive from you will be better than thus far i have not been disappointed and rather enjoy working with Lexmed Thank you for your good servicerdquo Sylvia

From Mercia Walters [mailtomerciaaccidentpartnerscoza] Sent 15 April 2011 1002 AM ldquoI am very happy and just want to say thank you to you and your team for all your hard workrdquo Kind Regards Mercia Walters Practice Manager Fourways Trauma Unit amp Flora Trauma Unit

From Salomie Gradwell [mailtoSalomieGampathcoza] Sent 03 June 2011 0917 AM ldquoJust want to say that I am impressed with your collections for May Well donerdquo Regards Salomie Gradwell Supervisor - Central Debtors - Bad Debt Accounts AMPATH NATIONAL LABORATORIES

From Gail [mailtogailrwebmailcoza] Sent 22 August 2011 1113 AM ldquoJust a quick word of Thanks I was very hesitant to join LexMed but I must say SO FAR SO GOOD You guys certainly deliver excellent service I browse through the Log In service provided by LexMed and Very Impressive I will have a new batch of Hand Overs the end of this monthrdquo

From Inshaaf Josephs Sent Wednesday June 22 2011 921 AM ldquoAlso just to let you know that my boss is very impressed with the work that you guys have been doing and the response that we have been getting Keep up the good workrdquo Ciao for now Inshaaf

Art

ific

ial i

nte

llige

nce

11

The biggest hurdle in any system process or workflow is human intervention

By automating our debt recovery process we have eliminated the human factor

We set the procedures rules timelines limits and actions for the system to apply to each debtor

This means that our system works 24hrs per day 365 days per year to recover your outstanding debt

Humans are only used as data capturers to capture debtor information not submitted in electronic format and as call centre agents to negotiate payments and to liaise with our clients

The system alerts supervisors in case of low productivity

Since automating our workflow our success rate and client satisfaction have increased tremendously

We continuously develop and improve our software to maximise productivity to deliver the results that set us

apart from our competitors

Payment options for debtors

LexMEd Debt Management (Pty) Ltd 12

Cash

Debit order Cheque

EFT

Online access for clients

13

The client has 24 hour unlimited access to a live interactive system where he can 1 View progress settlement values and

payment details etc for each debtor 2 Download Remittance advices in pdf

or csv format and view receipts 3 Send online messages to our client

liaison officers saving you time

You only need internet access to log into our system ndash no

software

Tracing debtors

LexMEd Debt Management (Pty) Ltd 14

Put us to the test

Allow us to demonstrate the power and depth of our tracing

resources

Gone are the days where you need an Id number to

trace debtors

We are able to trace a debtor on any one of the

search fields

Cost structure

LexMEd Debt Management (Pty) Ltd 15

A perception exists in industry that debt collectors return extraordinary revenue LexMEd (Pty) Ltd keeps the cost to the client as low as possible without sacrificing the quality and success rate it has become renowned for

Input = output low value input returns low value results

Client Debtor

A percentage commission calculated on the capital amount LexMEd was able to recover

VAT is calculated on commission amount No success = No fee

Fees and expenses as per Section 19(1)(b) of the Debt Collectors Act of 1998 read with

Regulation 11 amp Annexure B

To view expenses log on to

httpwwwdebtcol-councilcozaexpenses__feeshtml

LexMEd Debt Management (Pty) Ltd 16

From Sylvia Botha [mailtosylviabothayahoocom] Sent Friday November 19 2010 228 PM ldquoThank you We moved over from to you because i believed the service we will receive from you will be better than thus far i have not been disappointed and rather enjoy working with Lexmed Thank you for your good servicerdquo Sylvia

From Mercia Walters [mailtomerciaaccidentpartnerscoza] Sent 15 April 2011 1002 AM ldquoI am very happy and just want to say thank you to you and your team for all your hard workrdquo Kind Regards Mercia Walters Practice Manager Fourways Trauma Unit amp Flora Trauma Unit

From Salomie Gradwell [mailtoSalomieGampathcoza] Sent 03 June 2011 0917 AM ldquoJust want to say that I am impressed with your collections for May Well donerdquo Regards Salomie Gradwell Supervisor - Central Debtors - Bad Debt Accounts AMPATH NATIONAL LABORATORIES

From Gail [mailtogailrwebmailcoza] Sent 22 August 2011 1113 AM ldquoJust a quick word of Thanks I was very hesitant to join LexMed but I must say SO FAR SO GOOD You guys certainly deliver excellent service I browse through the Log In service provided by LexMed and Very Impressive I will have a new batch of Hand Overs the end of this monthrdquo

From Inshaaf Josephs Sent Wednesday June 22 2011 921 AM ldquoAlso just to let you know that my boss is very impressed with the work that you guys have been doing and the response that we have been getting Keep up the good workrdquo Ciao for now Inshaaf

Payment options for debtors

LexMEd Debt Management (Pty) Ltd 12

Cash

Debit order Cheque

EFT

Online access for clients

13

The client has 24 hour unlimited access to a live interactive system where he can 1 View progress settlement values and

payment details etc for each debtor 2 Download Remittance advices in pdf

or csv format and view receipts 3 Send online messages to our client

liaison officers saving you time

You only need internet access to log into our system ndash no

software

Tracing debtors

LexMEd Debt Management (Pty) Ltd 14

Put us to the test

Allow us to demonstrate the power and depth of our tracing

resources

Gone are the days where you need an Id number to

trace debtors

We are able to trace a debtor on any one of the

search fields

Cost structure

LexMEd Debt Management (Pty) Ltd 15

A perception exists in industry that debt collectors return extraordinary revenue LexMEd (Pty) Ltd keeps the cost to the client as low as possible without sacrificing the quality and success rate it has become renowned for

Input = output low value input returns low value results

Client Debtor

A percentage commission calculated on the capital amount LexMEd was able to recover

VAT is calculated on commission amount No success = No fee

Fees and expenses as per Section 19(1)(b) of the Debt Collectors Act of 1998 read with

Regulation 11 amp Annexure B

To view expenses log on to

httpwwwdebtcol-councilcozaexpenses__feeshtml

LexMEd Debt Management (Pty) Ltd 16

From Sylvia Botha [mailtosylviabothayahoocom] Sent Friday November 19 2010 228 PM ldquoThank you We moved over from to you because i believed the service we will receive from you will be better than thus far i have not been disappointed and rather enjoy working with Lexmed Thank you for your good servicerdquo Sylvia

From Mercia Walters [mailtomerciaaccidentpartnerscoza] Sent 15 April 2011 1002 AM ldquoI am very happy and just want to say thank you to you and your team for all your hard workrdquo Kind Regards Mercia Walters Practice Manager Fourways Trauma Unit amp Flora Trauma Unit

From Salomie Gradwell [mailtoSalomieGampathcoza] Sent 03 June 2011 0917 AM ldquoJust want to say that I am impressed with your collections for May Well donerdquo Regards Salomie Gradwell Supervisor - Central Debtors - Bad Debt Accounts AMPATH NATIONAL LABORATORIES

From Gail [mailtogailrwebmailcoza] Sent 22 August 2011 1113 AM ldquoJust a quick word of Thanks I was very hesitant to join LexMed but I must say SO FAR SO GOOD You guys certainly deliver excellent service I browse through the Log In service provided by LexMed and Very Impressive I will have a new batch of Hand Overs the end of this monthrdquo

From Inshaaf Josephs Sent Wednesday June 22 2011 921 AM ldquoAlso just to let you know that my boss is very impressed with the work that you guys have been doing and the response that we have been getting Keep up the good workrdquo Ciao for now Inshaaf

Online access for clients

13

The client has 24 hour unlimited access to a live interactive system where he can 1 View progress settlement values and

payment details etc for each debtor 2 Download Remittance advices in pdf

or csv format and view receipts 3 Send online messages to our client

liaison officers saving you time

You only need internet access to log into our system ndash no

software

Tracing debtors

LexMEd Debt Management (Pty) Ltd 14

Put us to the test

Allow us to demonstrate the power and depth of our tracing

resources

Gone are the days where you need an Id number to

trace debtors

We are able to trace a debtor on any one of the

search fields

Cost structure

LexMEd Debt Management (Pty) Ltd 15

A perception exists in industry that debt collectors return extraordinary revenue LexMEd (Pty) Ltd keeps the cost to the client as low as possible without sacrificing the quality and success rate it has become renowned for

Input = output low value input returns low value results

Client Debtor

A percentage commission calculated on the capital amount LexMEd was able to recover

VAT is calculated on commission amount No success = No fee

Fees and expenses as per Section 19(1)(b) of the Debt Collectors Act of 1998 read with

Regulation 11 amp Annexure B

To view expenses log on to

httpwwwdebtcol-councilcozaexpenses__feeshtml

LexMEd Debt Management (Pty) Ltd 16

From Sylvia Botha [mailtosylviabothayahoocom] Sent Friday November 19 2010 228 PM ldquoThank you We moved over from to you because i believed the service we will receive from you will be better than thus far i have not been disappointed and rather enjoy working with Lexmed Thank you for your good servicerdquo Sylvia

From Mercia Walters [mailtomerciaaccidentpartnerscoza] Sent 15 April 2011 1002 AM ldquoI am very happy and just want to say thank you to you and your team for all your hard workrdquo Kind Regards Mercia Walters Practice Manager Fourways Trauma Unit amp Flora Trauma Unit

From Salomie Gradwell [mailtoSalomieGampathcoza] Sent 03 June 2011 0917 AM ldquoJust want to say that I am impressed with your collections for May Well donerdquo Regards Salomie Gradwell Supervisor - Central Debtors - Bad Debt Accounts AMPATH NATIONAL LABORATORIES

From Gail [mailtogailrwebmailcoza] Sent 22 August 2011 1113 AM ldquoJust a quick word of Thanks I was very hesitant to join LexMed but I must say SO FAR SO GOOD You guys certainly deliver excellent service I browse through the Log In service provided by LexMed and Very Impressive I will have a new batch of Hand Overs the end of this monthrdquo

From Inshaaf Josephs Sent Wednesday June 22 2011 921 AM ldquoAlso just to let you know that my boss is very impressed with the work that you guys have been doing and the response that we have been getting Keep up the good workrdquo Ciao for now Inshaaf

Tracing debtors

LexMEd Debt Management (Pty) Ltd 14

Put us to the test

Allow us to demonstrate the power and depth of our tracing

resources

Gone are the days where you need an Id number to

trace debtors

We are able to trace a debtor on any one of the

search fields

Cost structure

LexMEd Debt Management (Pty) Ltd 15

A perception exists in industry that debt collectors return extraordinary revenue LexMEd (Pty) Ltd keeps the cost to the client as low as possible without sacrificing the quality and success rate it has become renowned for

Input = output low value input returns low value results

Client Debtor

A percentage commission calculated on the capital amount LexMEd was able to recover

VAT is calculated on commission amount No success = No fee

Fees and expenses as per Section 19(1)(b) of the Debt Collectors Act of 1998 read with

Regulation 11 amp Annexure B

To view expenses log on to

httpwwwdebtcol-councilcozaexpenses__feeshtml

LexMEd Debt Management (Pty) Ltd 16

From Sylvia Botha [mailtosylviabothayahoocom] Sent Friday November 19 2010 228 PM ldquoThank you We moved over from to you because i believed the service we will receive from you will be better than thus far i have not been disappointed and rather enjoy working with Lexmed Thank you for your good servicerdquo Sylvia

From Mercia Walters [mailtomerciaaccidentpartnerscoza] Sent 15 April 2011 1002 AM ldquoI am very happy and just want to say thank you to you and your team for all your hard workrdquo Kind Regards Mercia Walters Practice Manager Fourways Trauma Unit amp Flora Trauma Unit

From Salomie Gradwell [mailtoSalomieGampathcoza] Sent 03 June 2011 0917 AM ldquoJust want to say that I am impressed with your collections for May Well donerdquo Regards Salomie Gradwell Supervisor - Central Debtors - Bad Debt Accounts AMPATH NATIONAL LABORATORIES

From Gail [mailtogailrwebmailcoza] Sent 22 August 2011 1113 AM ldquoJust a quick word of Thanks I was very hesitant to join LexMed but I must say SO FAR SO GOOD You guys certainly deliver excellent service I browse through the Log In service provided by LexMed and Very Impressive I will have a new batch of Hand Overs the end of this monthrdquo

From Inshaaf Josephs Sent Wednesday June 22 2011 921 AM ldquoAlso just to let you know that my boss is very impressed with the work that you guys have been doing and the response that we have been getting Keep up the good workrdquo Ciao for now Inshaaf

Cost structure

LexMEd Debt Management (Pty) Ltd 15

A perception exists in industry that debt collectors return extraordinary revenue LexMEd (Pty) Ltd keeps the cost to the client as low as possible without sacrificing the quality and success rate it has become renowned for

Input = output low value input returns low value results

Client Debtor

A percentage commission calculated on the capital amount LexMEd was able to recover

VAT is calculated on commission amount No success = No fee

Fees and expenses as per Section 19(1)(b) of the Debt Collectors Act of 1998 read with

Regulation 11 amp Annexure B

To view expenses log on to

httpwwwdebtcol-councilcozaexpenses__feeshtml

LexMEd Debt Management (Pty) Ltd 16

From Sylvia Botha [mailtosylviabothayahoocom] Sent Friday November 19 2010 228 PM ldquoThank you We moved over from to you because i believed the service we will receive from you will be better than thus far i have not been disappointed and rather enjoy working with Lexmed Thank you for your good servicerdquo Sylvia

From Mercia Walters [mailtomerciaaccidentpartnerscoza] Sent 15 April 2011 1002 AM ldquoI am very happy and just want to say thank you to you and your team for all your hard workrdquo Kind Regards Mercia Walters Practice Manager Fourways Trauma Unit amp Flora Trauma Unit

From Salomie Gradwell [mailtoSalomieGampathcoza] Sent 03 June 2011 0917 AM ldquoJust want to say that I am impressed with your collections for May Well donerdquo Regards Salomie Gradwell Supervisor - Central Debtors - Bad Debt Accounts AMPATH NATIONAL LABORATORIES

From Gail [mailtogailrwebmailcoza] Sent 22 August 2011 1113 AM ldquoJust a quick word of Thanks I was very hesitant to join LexMed but I must say SO FAR SO GOOD You guys certainly deliver excellent service I browse through the Log In service provided by LexMed and Very Impressive I will have a new batch of Hand Overs the end of this monthrdquo

From Inshaaf Josephs Sent Wednesday June 22 2011 921 AM ldquoAlso just to let you know that my boss is very impressed with the work that you guys have been doing and the response that we have been getting Keep up the good workrdquo Ciao for now Inshaaf

LexMEd Debt Management (Pty) Ltd 16

From Sylvia Botha [mailtosylviabothayahoocom] Sent Friday November 19 2010 228 PM ldquoThank you We moved over from to you because i believed the service we will receive from you will be better than thus far i have not been disappointed and rather enjoy working with Lexmed Thank you for your good servicerdquo Sylvia

From Mercia Walters [mailtomerciaaccidentpartnerscoza] Sent 15 April 2011 1002 AM ldquoI am very happy and just want to say thank you to you and your team for all your hard workrdquo Kind Regards Mercia Walters Practice Manager Fourways Trauma Unit amp Flora Trauma Unit

From Salomie Gradwell [mailtoSalomieGampathcoza] Sent 03 June 2011 0917 AM ldquoJust want to say that I am impressed with your collections for May Well donerdquo Regards Salomie Gradwell Supervisor - Central Debtors - Bad Debt Accounts AMPATH NATIONAL LABORATORIES

From Gail [mailtogailrwebmailcoza] Sent 22 August 2011 1113 AM ldquoJust a quick word of Thanks I was very hesitant to join LexMed but I must say SO FAR SO GOOD You guys certainly deliver excellent service I browse through the Log In service provided by LexMed and Very Impressive I will have a new batch of Hand Overs the end of this monthrdquo

From Inshaaf Josephs Sent Wednesday June 22 2011 921 AM ldquoAlso just to let you know that my boss is very impressed with the work that you guys have been doing and the response that we have been getting Keep up the good workrdquo Ciao for now Inshaaf

Tel 0861-332-878 Fax 0866-518-257 Email marketinglexmedcoza Web wwwlexmedcoza PO Box 1760 Pretoria 001 4th Flr Metropark Bldg 351 Schoeman street Pretoria 0002

Tel 021-945-2599 Fax 021-945-2550 Email marketinglexmedcoza Web wwwlexmedcoza PO Box 625 Bellville 7535 4th Flr Van Der Stel Bldg 68 Durban road Bellville 7530

Gau

ten

g W

est

ern

Cap

e

Annexure A

LexMEd Debt Management (Pty) Ltd 18