f. you have just participated in an important meeting with your superior. how will you ensure that...

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Post on 10-Apr-2017

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Meeting

Goals

Ideas Directions Negotiations Proposals Outcom

e

Effective Communication

Action PlanSubordinates, client, supplier

1 MEETING WITH THE SUPERIOR

Agenda

- It will identify the company goals & purpose of the meeting

- It will summarize the items to be discussed

Meeting minutes

- It will collect all the information, ideas, proposals and actions discussed and agreed during the meeting

- It will incorporate ‘action by’ to ensure responsible parties are identified

- Meeting minutes must be distributed to all relevant parties including subordinates, suppliers and client

Meeting

Outcome

LET’S PREPARE THE ACTION PLAN! Issue/ Proposal Raised

Responsible Party

Action Due By

Actioned/ Outstanding

X Subordinate 08/07/2016 OutstandingY Supplier 13/07/2016 OutstandingZ Client 21/07/2016 Outstanding

2

3 WAYS OF COMMUNICATIONMeeting minutes

Company’s intranet

Email correspondence

Skype meetings/ Phone conferences

Further site meetings

Subordinates

Supplier

Client

Management and coordination of outstanding actions

4 COMMUNICATING WITH DIFFERENT PARTIES

Specific information can be confidential and not required to be shared with the client or supplier

SUBORDINATES- Internal Integrated Management Systems- Target program dates- Procurement with external companies

SUPPLIER- Technical information- Logistics- Cost of product- Potential savings

CLIENT

- Head contract- Contractual program dates- Variations

- Progress- Issues- Goals outstanding/completed- Expected completion dates

Issue/ Proposal Raised

Responsible Party

Action Due By

Actioned/ Outstanding

X Subordinate 08/07/2016Y Supplier 13/07/2016Z Client 21/07/2016

5 ACTION PLAN COMPLETED

THANK YOU