f. you have just participated in an important meeting with your superior. how will you ensure that...
TRANSCRIPT
Meeting
Goals
Ideas Directions Negotiations Proposals Outcom
e
Effective Communication
Action PlanSubordinates, client, supplier
1 MEETING WITH THE SUPERIOR
Agenda
- It will identify the company goals & purpose of the meeting
- It will summarize the items to be discussed
Meeting minutes
- It will collect all the information, ideas, proposals and actions discussed and agreed during the meeting
- It will incorporate ‘action by’ to ensure responsible parties are identified
- Meeting minutes must be distributed to all relevant parties including subordinates, suppliers and client
Meeting
Outcome
LET’S PREPARE THE ACTION PLAN! Issue/ Proposal Raised
Responsible Party
Action Due By
Actioned/ Outstanding
X Subordinate 08/07/2016 OutstandingY Supplier 13/07/2016 OutstandingZ Client 21/07/2016 Outstanding
2
3 WAYS OF COMMUNICATIONMeeting minutes
Company’s intranet
Email correspondence
Skype meetings/ Phone conferences
Further site meetings
Subordinates
Supplier
Client
Management and coordination of outstanding actions
4 COMMUNICATING WITH DIFFERENT PARTIES
Specific information can be confidential and not required to be shared with the client or supplier
SUBORDINATES- Internal Integrated Management Systems- Target program dates- Procurement with external companies
SUPPLIER- Technical information- Logistics- Cost of product- Potential savings
CLIENT
- Head contract- Contractual program dates- Variations
- Progress- Issues- Goals outstanding/completed- Expected completion dates
Issue/ Proposal Raised
Responsible Party
Action Due By
Actioned/ Outstanding
X Subordinate 08/07/2016Y Supplier 13/07/2016Z Client 21/07/2016
5 ACTION PLAN COMPLETED