Curriculum VitaeApplication for Eyad Abdelrahman AbdelRahim Zafer

Date CV Prepared 16/7/2016

Experience Years 17 Months 1

Availability/Notice Period Days 90

Title MR

Surname ZAFER

Name EYAD

Email Eyad_alrameny@yahoo.com

Nationality JORDANIAN

Country of Birth JORDAN

Date of Birth 01/10/1977

Age 39Y

Gender MALE

Marital Status MARRIED

Religion ISLAM

Sponsorship Yes

Dependents(Number of children + ages) 3(F/9Y,F/6Y,M/4Y)

Contact TelephoneFax Number

T:00962776360374 now in JordanF:NO

Position Looking for Nurse /management / education

Full Postal Address KSA/RIYAD/KING ABDULAZIZ MEDICAL CITY/ JORDAN/AMMAN/FARAH HOSPITAL

Skype EYADYUYU

Point of Recruitment AMMAN(QUEEN ALIA INTERNATIONAL AIRPORT)

Current Work Address JORDAN/AMMAN

Language Proficiency ARABIC/ENGLISH

Personal Information Qualifications► Secondary / High School Education:

Qualification Name School Name Date of completion

Scientific Mahis secondary school 6/1995

► Tertiary Education:

Qualification Name Institution Name

Date course started Date of completion Qualification

Type

Bachelor of Science in Nursing

University of Jordan/college of nursing/www.ju.edu.jo

6/1995 6/1999 Bachelor degree in nursing

► Professional License / Registration Details:

Name Licensing Body

Contact details of Licensing Body

Professional Status

License / Registration Number

Registration Date

Validity / Expiry Date

1-Jordan nurses &midwives council2-saudi license

0096265689468/www.jnmc.jo

www.scfhs.org

Assistant specialist

Specialist

6130

10-r-n-0313800

31/12/1999(yearly)

01/03/13

31/12/16

31/03/16

Abu Dhabi heath authorityHAAD

www.bpmweb.haad.ae HAAD PASSED Registered Nurse

AGN 133561 19/01/2016 PRESENT

► Other / In-house Training:

Description 2010 Instructor ATCN till present 2016 Instructor of instructor course of ATCN (Jordan) 2007 Instructor BLS till present 2010 Instructor ACLS till present 2010 Instructor heart saver till present 2015 PALS re certificate (IP) 2007 Instructor triage course (Canadian) ADULT/ PEDIATRIC till present 2008 Computerized patient record (super user) QCPR MYSIS, and using BEST CARE

2.0™ (Korean), CARDIAC PACCS, APOLLO (reporting sys.), ICIP (clinical information sys.), using MUSE (electrocardiogram sys.), XCELERA (cardiac picture archiving sys.) till present

2011 ECG interpretation educator basic/advance 2014 Infection control course 2012 Heart failure course

2013 Diabetic educator course 2013 Lipid management course from (USA) university of southern Indiana 2012 Lifestyle modification program 2007 Aid man training program 4 and 6 month training for military (medical solders) 2000 ECG interpretation course 2005 Preceptor workshop 2005 Assessor workshop 2004 Pain management workshop 2006 Conscious sedation workshop 2008 Wound management course 2000 ICU/CCU course 2011 Fundamental of infection management in ICU 2011 Introduction to clinical research 2009 Good clinical practice course 2011-2016 Saudi heart association conference (SHA) (yearly) 2012 Basic medication safety course(yearly) 2001 Teacher assistant at Jordan university /nursing 2013 Communication workshop

► Seminars / Conferences:

Description 2013/2014 Arabian gulf and Saudi heart conference 2008 international emergency & catastrophe management conference/ UAE 2009 international congress on liver disease and liver transplant 2010 colo rectal forum 2007 Emergency provider in Arab summit 2011 1st ATLS middle east meeting & workshop & ATLS 20th anniversary 2011 2nd gulf cooperation council congress for organ transplantation 2015 facilitator of Saudi Emergency Medicine Assembly (SEMA 2015) in KAMC

► Training / Presentations Given:

Description Training on (advance trauma care for nurses) Training on BLS Training on ACLS Training on ECG interpretation / basics AND X-ray interpretation Training on fundamental in nursing Training on first aid (students /new nurses) Training on IV cannulation, infection control, hospital orientation, aseptic technique (college

of medicine students ) Many departmental presentations (ECG, liver disease, diabetic education, case

presentation..) Training on computerized patient record Pediatric disaster drill 2016 KAMC Establishment (infrastructure, commissioning, policies procedure setup of

Emergency department (ER) at Farah hospital/ Jordan/Amman 5/2016)

► Skills and Abilities:

Details Educational/ managerial Certificate of appreciation 2009 in emergency room Certificate of appreciation from military field medicine 2006 Certificate of outstanding nurse 2009 in emergency room Certificate of appreciation for 1st ATCN course in Tabook,KSA 2015

► Membership :

Details Member of APIC (Association for Professionals in Infection Control and Epidemiology) Member of AHA (American Heart Association ) Member of ATCN (Advanced Trauma Care for Nurses Organization)

► Computer Programs:Details

Microsoft office Internet E-LEARNING ORACLE Computerized patient record QCPR, CARDIAC PACCS, APOLLO (reporting

sys.),ICIP , CERNER, BEST CARE

► Researches:

Details Perceived and actual knowledge of diabetes mellitus among nurses in King Abdulaziz

Cardiac Center (2015) (author) Basal-bolus insulin compared to premixed insulin in cardiac outpatient with type 2

diabetes (2015) (co-author) Effectiveness of telephone follow-up for patients with type 2 diabetes in Saudi Arabia

(2014) (co-author)

Employment History► Current Employment

5/2016- present – Emergency nurse manager at Farah Hospital/Farah medical campus Jordan/Amman- Establishment (infrastructure, commissioning, policies procedure setup of Emergency department (ER), unit setup, staff recruitment and interview, purchase (cost effectiveness) hospital equipment machines and disposables, soft opening…etc.

With following responsibilities and not limited to:

1. Ensures patient care activities are within established, clinics divisional and unit specific guidelines, policies and procedures standards and protocols, etc. '

2. Facilitates care provided and assesses staff by maintaining high visibility (80% clinical presence) to patients/families and staff on area(s).

3. Provides leadership and a resource role in the provision of patient care and other unit activities.

4. Demonstrates effective communication and collaboration skills when interacting with patients/families, other health care team members and staff.

5. Plans, organizes, directs and evaluates the delivery of patient care and unit/clinic operational management functions.

6. Assesses employees for hire and maintains personnel records.7. Mentors, advises, counsels and disciplines staff8. Conducts staff meetings and maintains minutes.9. Proposes and operates within established budget for the clinics.10. Prepares and maintains unit/clinic reports. Directs unit orientation and11. Evaluates staff performance on an ongoing basis.12. Assists staff in development of problem solving and decision making skills.13. Assesses, develop and then monitors the effectiveness of standards of care and nursing

unit policies and procedures.14. Ensures learning needs of staff are identified and improvement plans implementation.15. Assumes responsibility for the professional growth. 16. Anticipates and acts to maintain a safe environment17. Works with all health care team members in activities designed for the improvement of

patient care outcomes.18. Ensures a comprehensive quality improvement program that establishes and monitors

specific indicators, assesses problem areas and sentinel events, and implements corrective actions.

19. Serves as a professional role model, teacher and resource person.20. Develops and utilizes professional collegial! Networking.21. Demonstrates respect, compassion and cultural sensitivity to patients/families and other

hospital employees.22. Advocates for excellence in patient care and for patient rights.23. Participates actively in Nursing and/or hospital committees and work groups.24. Assumes responsibility for own decisions and actions.

Demonstrates initiative high performance of duties.

Employer Name King Abdulaziz Medical City / Saudi Arabia Organisation Description 2/2002-5/2016 - King Abdulaziz Medical City (K.A.M.C)

–Riyadh- Saudi Arabia-, the biggest tertiary hospital with all specialties with capacity (1229) beds Riyadh- Saudi Arabia , tertiary national guard hospital ,with all specialties, emergency department bed Capacity More than 109 beds:Vital signs triage area: 2 bedsPhysician triage area: 2 beds

Critical care area: 16 bedsAdult care area: 29 bedsPediatric emergency: 26 bedsPediatric emergency fast tract clinic: 3 clinical examination rooms and procedure room with 2 beds.Urgi care center area: 6 bedsEmergency department observation unit: 16-17 bedsAdult emergency clinic: 6 beds. with different specialties, Tel (0096612520088) Web site ( HYPERLINK "http://www.ngha.med.sa )

We see 400-800 patient per day

With ratio (1: 1-2-3). Nurse : Patient

Emergency Room ECC, *critical care unit for critical ill patients and All traumas, cardiac respiratory arrested patient ,cardiac (MI,UA..), All types of burns moderate to sever…etc. , with all equipments and monitors and ventilators in each bed with one isolation room positive and negative pressure , and one decontamination room , adult care unit with fast tack beds ,and one ophthalmology chair, for mild to moderate ill patients (renal, hepatic ,GI, neurology, cardiac , vascular , domestics , plastic surgeries, wound care management ,respiratory ,orthopedic, OB/GYN., ophthalmology , oncology,….) ,pediatric care unit with all equipments, monitors, ventilators ,and one isolation room, for patients less than 16 years for any medical or surgical illness related to pediatrics, observation unit for the patient whom need observation for ~24 h under certain protocols ,urge center,for mild cases, triage unit consist of front desk (reception) and vital signs room ,all patients come to emergency room should pass through triage to distribute them among all emergency room units using modified Canadian triage systemWe see 400-800 patient per day in ER

Membership Member of APIC (Association for Professionals in Infection Control and Epidemiology

Member of AHA (American heart association) Member ATCN ( advance trauma care nurse

society)

Position & Area of Speciality

=Emergency (Trauma) Nurse/Management=Paramedic (EMS)=Educator for ER courses =Patient & family nurse educator =Diabetic educator =Cardiac & lifestyle modification trainer = Nurse informatics (health care information system) super user

Additional Benefits

1 month bonus annually 40 days annual leave Annual leave ticket Midyear leave 10 day Midyear ticket Medical insurance Critical unit specialty payment Cost of living allowance End of service award (1 month salary every year at the

end of the contract)

Employed Since 2/2002

To 5/2016

Full time or part time employment + how many

hours per week:

Full time / 40 hours per week

Reporting to: Nurse manager

Competencies gained: Annual competency

Management experience 14 years

Duties: (A)Manager/Charge nurse /educator for new staff, student BLS,PALS, ACLS, ATCN, TRIAGE) and facilitate staff education,Working with both pediatric and adult clients

I am Ttaking care of pediatric cases but not limited to:Triaging, Admission Process, All types of Specimen Collection, Vital signs Physical Assessment and reporting for: Multiple Trauma, Burns, Child Abuse / Neglect, Chronic Respiratory Disease, Congenital Heart Disease, Croup, Failure to Thrive, Febrile Seizure, Fever, Gastroenteritis/Mild-Moderate, Dehydration, GE Reflux, GI Bleeding, liver disease, Hepatitis, Neutropenia, Poison Ingestions/Overdoses Pneumonia, Post-Operative Care, Abdominal surgery, Renal Failure, Sickle Cell Anemia, Tuberculosis , Cast Car, Catheter insertion, Chemotherapy – Pediatric Protocols, Chest Physiotherapy, Chest Tube & Drainage System, EKG Interpretation, Feedings and monitoring, Hemodynamic Monitoring, Interpretation of Lab Results, Urine dipstick, Intestinal Tract Tubes, Placement, Intravenous Infusion Therapy, Blood & blood products infusion, Central line site maintenance, Peripheral IV insertion & maintenance, Isolation Procedures, Nursing Assessment Care Planning, Oxygen Therapy Administration, Restraints, Wound Care, Orthopedic…etc. Documentation and re-evaluation (pain, drug action, management…etc.

Able to utilize all emergency equipment, monitors, infusions, medications, beds, patient’s protocols, documentation and reporting system.

Adult patient with :Triaging, All traumas, cardiac respiratory arrested patient, cardiac (MI,UA..), All types of burns mild to severe, renal, hepatic ,GI, neurology, cardiac , vascular , domestics , plastic surgeries, wound care management ,respiratory ,orthopedic, OB/GYN., ophthalmology , oncology..etc.

Working as Paramedic (EMS) in formal occasions (conferences, HAJJ , national festivals…etc., in cooperation of Red Crescent

Clinical:

Doing staff assignment (daily assignment) and participate

in monthly schedulingParticipate in Staff competency (annual competency)Equipment orders (disposable materials)Attend daily report, weekly staff meeting, and monthly departmental meeting. Communicate events to staff via email as per neededDaily and monthly reporting , conduct and attend ground meting Preceptor of nursing students and new nursesEducator for military medical staff (English and Arabic )Teaching medical staff students about some nursing skills like (Vital Signs and I.V. cannulation )Patient/family education inpatient, outpatient pre/post discharge regarding lifestyle, diet, medication, weight control, diabetic education, pre/post discharge verbal written education, and documentation written and electronic APOLLO/ MYSIS )Departmental presentation, departmental data collection for researchParticipate in new department sitting, preparation, departmental drills (disaster, fire ...)Involved in some committees within emergency departmentParticipate in sitting some guidelines mainly in Triage areaProblem solving skills during shifts and escalate as per chain of command if neededPatient prioritizing, advocate education problem solving Computerized patient record teachingEnsure application of high standard and recommendation within the guidelines and hospital policiesImprove documentation and staff communicationFacilitate patient care among non Arabic healthcare staffStaff student orientation mentorship Effectively communicate with other health care providers (doctors, registration, EMS, patient relation, security…etc.

Educational:

Focuses on clinical leadership and interdisciplinary collaboration to deliver culturally sensitive high quality patient careApplies advanced nursing knowledge and skills including complex problem solving; collaborates with Nursing

management as well as multidisciplinary colleaguesUtilizes effective change management strategies to promote acceptance of new evidence based processes to all healthcare workersEnsures the provision of a safe environment by providing support and direction to staff, working within scope of practice and adhering to guidelines, policies and relevant legislationIdentifies variables that influence nursing practice and outcomes and develops strategies and service developments to improve clinical effectiveness and efficiencyActs as a role model for healthcare workers to incorporate the organization’s mission, vision and values; participates in relevant committee’s and task force as requiredUtilizes materials/equipment/time in a manner which conserves resources.Facilitates collection of data and management information for clinical research.Demonstrates effective collaboration and team behaviors.Contributes to unit and organization culture of quality and safety. Demonstrates evidence based practice.Participates in organization/ department committee/project TEAMWORK AND LEADERSHIPContribute to the effectiveness of the health care team by communicating appropriately and professionally with colleagues and assuming a leadership and coordination roleContribute to service and practice development related to area of expertise by actively participating in clinical networks in a collaborative manner with health care teams at local and broader levelsLead and set clear expectations: seek, provide and act on feedbackEmpower others: encourage and embrace new ideas, work across boundariesCollaborate with other Clinical Nurse Educators and Clinical Nurse Specialists on evidence based practice utilizationActs as a Consultant for own specialty to provide and initiate servicesEDUCATORContribute to quality health care and the nursing profession by participating in lifelong learning, research activities and the continued development of clinical expertise and

practiceCollaborate with Nursing Management and Clinical Nurse Specialists in introducing new and updated practices to promote high quality standards of care at a micro levelFacilitate a learning environment by sharing knowledge and expertise, supporting the development of staff and students and being actively involved in the performance appraisal process and individual staff development plansPromote Management directives in the clinical area including Infection control, Risk Management, Safety and Health and Quality Improvement initiativesAssist with practice innovation and the implementation of change. Provide input on the selection and evaluation of specialty specific consumables and equipmentContribute to the development and updating of evidenced based clinical policies, protocols, guidelines and educational materials in conjunction with a multi professional teamContribute to the development of audit tools and collect, analyze and report Quality Improvement data for unit based audits to ensure best practice benchmarks are metEvaluates the quality and effectiveness of provided educational tools and learning opportunities EDUCATION AND STAFF DEVELOPMENTFosters a safe learning environment by acknowledging the principles of Adult Learning and incorporates different styles of education from informal, group learning and 1:1 sessionsMentor, coach and educate new and existing staff members and support nursing staff in their areas of expertise: e.g. Preceptors, champions for clinical practice changesContributes feedback on evaluation of staff performance and individual development plansConduct unit wide training and education on topics relevant to specialty practices to develop and advance professional clinical knowledge to ensure the best clinical outcomes for patientsSupports and assists staff to critically analyze events when faced with complex or challenging patient care situations; engages staff in problem solving strategiesContribute to the assessment of training and educational needs of both the unit and individual staff membersFacilitate the completion and documentation of Mandatory and Unit Based Competencies and Point of Care TrainingDemonstrates the use of and encourages reflective practice

to enable staff and to identify and prioritize self-developmentPromote local and regional educational opportunities appropriate to hospital and staff needsParticipate as a guest lecturer in Educational programs offered by the Office of Clinical Affairs

Since April 2012 covering as well Patient and family Cardiac, DIABETIC, and LIFESTYLE educator We are following the 2014 ADA guidelines in managing patient with diabetes mainly adults whom has diabetes type 1 and type 2 providing assessment of patient history, lifestyle, diet, exercise, recent labs compared with previous vital signs, labs (FBS, HBA1C, renal profile medications (diabetic medication (OHA, INSULIN analogs and others) …etc. Then education(verbal and written) about lifestyle, diet, home diet and glucose monitoring medication adjustment (cosigned by our consultant doctor) arrange for patient follow-up as in-patient and out-patient as well as phone follow-up We are utilizing our database Apollo sys. as well as Mysis Quadra med QCPR (computerized patient record) as well as Cardiac PACS sys. For assessment and documentation and researchThe education (verbal and written) about lifestyle, exercise , diet, Smoking cessation, home diet and glucose monitoring medication adjustment (cosigned by our consultant doctor) arrange for patient follow-up as in-patient and out-patient as well as phone follow-up Patient follow up and education and medication adjustment managed between diabetic educator as recommendations cosigned by doctors ether in the clinic if outpatient or the consultant in the ward or Critical units

Nurse informatics:Plans, reviews and oversees implementation of activities, resources and timelines required to complete systems development projects, systems administration, and reporting .Oversees standardization of all new clinical documentation Brings clinical review to all projects to ensure usability of functionality is achieved.Prepares or oversees preparation of project charters for all projects.Coordinates activities with IT management. IT management liaison to user departments.

Manages staff and staff assignments. Mentors staff. Assures systems development and maintenance provides efficient workflow and processing for end users Participates in strategic and tactical planning for clinical application development, reporting and enhancement with management staff. Prepares reports and presentations of activities.

1. Utilizes the knowledge and skills of clinical practice to determine clinical functions that are suitable for computer application and ensures Information systems are consistent with professional standards of clinical practice.2. Develops and maintains clinical information systems (CIS) expertise. Participates in software evaluation to determine the full scope of capabilities. Identifies what designs, enhancements and/or modifications enhance user acceptance and achieve the business needs of the organization.3. Facilitates the design of screens, forms, data flow and processes with clinical relevance to automate clinical processes to the full extent feasible.4. Identifies, develops & utilizes appropriate forums to solicit input and provide feedback to support the evolution toward an electronic patient record.5. Provides leadership in the formulation of educational strategies and role competencies that enhance the integration of technology into clinical practice. Coordinates end user and project team efforts in the design, implementation and evaluation of training programs. These programs reflect sensitivity to patient care requirements, variations in clinician learning needs and optimization of limited resources.6. Assists in the development and maintenance of policies and procedures related to nursing practice and clinical information systems.7. Participates in Performance Improvement initiatives as it relates to practice and information systems.8. Embraces and promotes strong values in customer service. Seeks to understand and meet customer needs and expectations through communication, cooperation and collaboration. Uses observation and feedback from customers on a regular basis to improve clinical processes and optimize clinical systems to meet the values, vision and mission of the organization. 9. Plays an active, collaborative role as a team member for

multiple concurrent projects. May take a lead role in project team initiatives to support clinical systems implementations. Participates in the mentorship of new team members. Demonstrates behaviors that support colleagues to optimize team performance.10. Incorporates concepts of security, access and confidentiality in information systems design, training and implementation in accordance with enterprise policy and regulatory standards.11. Participates in the analysis of clinical environments and the evaluation of applicable evolving technologies e.g. wireless and point of care devices. Facilitates project team recommendations that support optimal clinical practice and workflow.12.Uses the Internet, review of literature, networking and appropriate conferencing, to maintain an up-to-date knowledge of:•Current trends and issues in Healthcare, Nursing practice, Healthcare Informatics, training techniques, regulatory standards.•Enterprise policies and procedures as related to clinical practice, and the legal implications related to the use of clinical information systems.•Clinical applications in production and to be implemented and their relationship to other enterprise information systems13. Establishes and maintains strong professional relationships through internal and external networking with colleagues. Maintains membership in organizations that enhance professional growth. 14. Participates in on-call coverage and implementation support as required for project implementations and production systems and end-user support.

Achievements (A)Nurse manager/charge nurse/ emergency

course educator/ nurse educator/nurse informatics

► Previous Employment

Employer Name Jordan university hospital/ JordanOrganisation Description 6/1999-2/2002 Jordan/ Amman =Jordan University

Hospital J.U.H teaching hospital Amman-Jordan with capacity 600 beds with all specialties, an Emergency Room with capacity 34 beds, Tel (+962 6 5353444 /

5353666) Web site ("http// www.ju.edu.jo/medical/hospital

Jordan University Hospital J.U.H teaching hospital Amman-Jordan with capacity 600 beds with all specialties, an Emergency Room with capacity 34 beds, with ratio (1: 2-3) (nurse: patient), emergency room adult and pediatricsWe see 40-100 patient per day

Position & Area of Speciality Charge nurse in Emergency room/ER educatorVolunteer (teacher assistant in university of Jordan /faculty of nursing

Employed Since 6/1999

To 2/2002Full time or part time

employment + how many hours per week: Full time

40 hours per weekReporting to: Nursing manager

Competencies gained: Annual competency

Management experience Yes

Duties: Dealing Pediatric and adult patient Doing staff assignment (daily assignment) and participate in monthly schedulingStaff competency (annual competency and evaluation)Equipment orders (disposable materials)Daily and monthly reportingStaff /new staff /student education (BLS, emergency medication ECG interpretation )Volunteer Teaching in the university of JordanPatient /family education in patient, pre/ post discharge educationDepartmental presentationDoing free medical days checkup in rural areas in JordanProblem solving skills during shifts escalate as per chain of command if neededPatient prioritizing, advocate education problem solving Improve nurses documentationsEffective communication with health care providers New nurses staff and nurses students orientation and preceptor Effectively communicate with other health care providers ( doctors, security …)

Achievements Charge nurse / Teacher assistance

► References : On request