extreme networks microsoft lync customer presentation

©2014 Extreme Networks, Inc. All rights reserved.

Extreme Networks Qualified Solutions for Microsoft LyncLeveraging the Power of Technology Partnerships


Market DriversWhy Lync, Why Now?

Unified Communications at inflection point; Applications ascendant

Mobile workforce and BYOD shifting dynamic from traditional desk requirements

Single platform of Voice/Video/IM/Presence/Web for existing MS deployments


Lync Momentum Microsoft now the global leader of enterprise voice lines shipped

Fastest growing business unit at Microsoft – over 30% YOY growth in 2013

Accelerated adoption through Office365 cloud-enabled UC

90% of Fortune 100 currently use Lync as their primary communication tool

Almost 60% of enterprises (500+ seats) are deploying or planning to deploy Lync


The Challenge With Lync Deployment requirements are complex

Often involve separate UC, application and network owners Lack of visibility into performance, metrics, and diagnostics Low quality experiences slow adoption, increase trouble tickets, reduce ROI

More Than Instant Messaging


SimpleExtreme Networks and Microsoft Lync

Assured deployment through qualified wired, wireless, and SDN integration

Holistic network visibility from mobile edge to Lync UC components

Single application for network management, configuration and analytics


FastExtreme Networks and Microsoft Lync

Rapid deployment through automated and adaptive QoS configuration

High performance real-time network transport for “morphing” application traffic

Quickly identify, isolate, and resolve application or network issues


SmartExtreme Networks and Microsoft Lync

Adaptive networking intelligence delivers guaranteed experience

Analytics and in-depth reporting creates granular network visibility and insight

Accelerated user adoption delivers ROI to the business


Microsoft Lync OrchestrationExtreme Networks Harmonizes

Deep partnership and collaboration with Microsoft

High-performance network hardware and pervasive software portfolio

Holistic network automation, visibility and control through evolutionary SDN

integration – deployable at scale TODAY

©2014 Extreme Networks, Inc. All rights reserved.10

Extreme Network - Microsoft Lync Solutions

Lync Qualified Solutions– WIRELESS: IdentiFi WiFi Access points– WIRED: Summit and Black Diamond Switches– SDN: Lync SDN API Integration with OneFabric Connect

Dynamic, adaptive QoS profiles leveraging existing QoS/CoS architectures Context-based Call Reporting for Lync Purview Application Analytics for Lync


Call Flow Process1. End User initiates a call

• Request is sent to the Lync Front End Server - SIP

2. Lync SDN API passes• Source – Destination IP• UDP Ports used by RTP• Type of Call

3. OneFabric Connect locates devices and users and creates dynamic profile on the switch that applies QoS to the flow/call

• Each Packet is marked for QoS throughout the network

• Leverages existing QoS mechanisms in the core

• Lync Controller provides ongoing information to Extreme NetSight on Jitter and MOS

5. Call Termination• Remove QoS A• Add MOS data to end Report

End to End QoS and Contextual Reporting Solution Microsoft Lync SDN Integration with OneFabric Connect API


SDN integration - Why does it matter for Lync?

Prioritizing MS Lync based on UDP port ranges or DSCP does not work reliably– UDP port ranges can accidently prioritize other applications using the same ports,

results on QoS degradation for MS Lync – DSCP based marking is only supported on MS endpoints, no support for iOS,

Android etc See also Microsoft TechNet

– Enabling QoS in Lync Server 2013 for devices that are not based on Windows. By default, QoS is disabled for computers and other devices (such as iPhones) that run other operating systems. Although you can use Lync Server to enable and disable Quality of Service for devices, you typically cannot use the product to modify the DSCP codes used by these devices.

– Configuring Quality of Service policies in Lync Server 2013 for clients running on Windows 7 or Windows 8. Note that Microsoft Lync Server 2013 does not support QoS for other Windows operating systems, such as Windows Vista or Windows XP.

Contextual reporting is not available without SDN integration and concurrently NAC deployed


City of Bellevue, Washington

Saved nearly $100,000 in program budget by deploying Lync vs. traditional IP/PBX System

Deployed QoS end-to-end to 1,200 users in their Microsoft Lync environment in “hours vs. weeks”

Reduced troubleshooting time by quickly identifying application and network-related issues

Gained deeper insights into City application investments and resource use, including Lync user adoption.

“Using Extreme Networks made it quick and easy for us to incorporate the built-in QoS to deliver the best user experience to all of our employees across the City.” - Garrett Solberg, Senior Network Architect, City of Bellevue


MS Lync Contextual Reporting with OneView

Supported with Netsight, NAC and OneView on any Radius-based network infrastructure

Dashboard Overview Detailed call reporting with

additional context– User– Location– Device Type– Switch Type– AP Type– Software


Call Reporting - Overview

Reporting all calls – MOS– Start, End, Duration– Caller, Callee, URI– Location Info– Session Info

Prioritized Session Info– For EXOS based network elements

15


Contextual Reporting - Details

Report by device type – Source and Destination Report by Location, Switch and Type, OS, AP and Type, OS


Simplified Troubleshooting

Find all available user, device data with a simple search

– Search for user or device or other attributes (depending on integrations like MDM and others

Network context is added automatically– Start troubleshooting right out of the

search result

Supported with Netsight, NAC and Oneview on any Radius-based infrastructure

Application context is added when Purview is installed


MS Lync Reporting and Analytics – PurviewOn any network infrastructure


MS Lync Reporting and Analytics – Purview


Lync Qualification

SDN Wired QoSWireless QoS

ONLY Aruba WiFi Controller-based solutions

No support for 3rd party infrastructure

No Aruba Instant support

802.11n solution only

(802.11ac solution not tested)

Lync not a priority for Cisco – UC competitor

No visibility or reporting

SDN announcement immature and not qualified

802.11n solution only

(802.11ac solution not tested)

No end-to-end assurance of

quality or visibility


Wired and Wireless MS Lync Qualification

Microsoft Unified Communications Open Interoperability Program (UCOIP) is a qualification program for 3rd party infrastructure and telephony vendors. Under this program, devices must pass rigorous and extensive testing, and conform to requirements specified by Microsoft in order to achieve Lync Server partner status.

Extreme Networks | IdentiFi Wireless Appliances and IdentiFi 802.11 Access Points

Extreme Networks | ExtremeXOS 15.3.14

Extreme Networks Wired Lync Qualification supports every aspect of unified communications including VoIP desk phones, softphones, instant messaging and video collaboration using Summit and BlackDdiamond Switches

IdentiFi Wireless Microsoft Lync Qualification ensures your Extreme network investment is interoperable with Microsoft Lync


IdentiFi Capabilities Validated as part of the Lync Qualification process

Wi-Fi Multimedia (WMM) Flexible Client Access (Airtime

Fairness) Unscheduled Automatic Power Save

Delivery (U-APSD) Client Load Balancing Radio Preference (Bandwidth

Steering) Opportunistic Key Caching (OKC),

802.11i Pre-Authentication (Pre-Auth)


Software Components

Microsoft Lync 2010 or Lync 2013 Microsoft Lync Software Defined Network (SDN) API 2.0 or higher Extreme Networks NetSight 6.1 or above Advanced License

– NMS-ADV-XXX (e.g NMS-ADV-10 - NetSight Advanced License for up to 10 devices and 100 thin APs)

Extreme Networks NAC 6.1 or above– NAC-A-XX, NAC-V-XX or IA-ES-XX (e.g. IA-ES-1k - Identity and Access 1,000 end-system license)– 500 ES license included in any NMS-ADV license!

Extreme Networks OneFabric Connect (and DCM) Software– https://extranet.enterasys.com/downloads/Pages/SDN.aspx

OPTIONAL (but required to get GTAC support):• PS-DCM-ESU - On-Site installation of Data Center Manager DCM • PS-DCM-VDI - VDI add-on for DCM• PS-DCM-BASICREMOTE - Remote installation of DCM• PS-OF-CONNECT-ESU - On-Site installation of OneFabric Connect using the Predefined Integration Option• PS-OFCONNECTREMOTE - Remote installation of Connect using the Predefined Integration Option

https://extranet.enterasys.com/downloads/Pages/SDN.aspx

https://extranet.enterasys.com/downloads/Pages/SDN.aspx


WorkFlows Analytics Security Multi-Tenancy Performance

Platform APIs

On-Premise Mgmt.

NetSight

Cloud/DC Orchestration

Purview

NAC

IdentiFi

Network Abstractions

Brown/Greenfield Element Abstractions

OneControllerNSX,

FloodLight,Others.

Element-Specific APIs

Wireless Fixed Modular 3rd Party Virtual Switch

SDNPlatform

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6. Business Applications

5. Northbound

4. Service Orchestration & Network Mgmt.

3. Network Abstraction

2. Southbound

1. Network & Infrastructure Elements

= Extreme Networks = 3rd Party

OneFabric Connect

Hypervisors

Other NMS

Citrix Others

VMWare Microsoft

OpenStack

Extreme Networks SDN Platform


Extreme NetworksTechnology Partner Ecosystem

.

• 20+ Integration Partners• 40+ Overall Partners• Packaged and New Solutions• http://www.extremenetworks.com/

partners/tsp/

http://www.extremenetworks.com/partners/tsp/







Technology Solution Partner ProgramEnhancing value through SDN

Development

Go To Market

Innovation

Validation

• Accelerated delivery of differentiated solutions

• Expanded network value across IT functions• Performance, Flexibility, Resilience,

Analytics, Automation/Programmability

• Validated ecosystem architectures for faster and more transparent deployments

• Mobility, Data Center/Cloud, Convergence, Security, Management, Analytics

Customer/Channel Engagement


Online Resources

Extreme Networks Microsoft Lync Solution Brief Solution Test Results and Deployment Guide for Microsoft Lync and Extr

eme Networks IdentiFi Wireless Solution Test Results for Microsoft Lync and Extreme Networks Switches OneFabric Connect SDN Integration Partners – Data Sheet CASE STUDY: End-to-End QoS and Analytics on Microsoft Lync at the C

ity of Bellevue VIDEO: End-to-End QoS and Analytics on Microsoft Lync at the City of B

ellevue VIDEO: Demonstration of How Extreme Delivers End-to-End QOS and A

nalytics for Microsoft Lync

http://learn.extremenetworks.com/rs/extreme/images/Extreme-Networks-Microsoft-Lync-SB.pdf

http://learn.extremenetworks.com/rs/extreme/images/MicrosoftLync-ExtremeNetworks-Identifi-SG.pdf

http://learn.extremenetworks.com/rs/extreme/images/MicrosoftLync-ExtremeNetworks-Identifi-SG.pdf

http://learn.extremenetworks.com/rs/extreme/images/MicrosoftLync_ExtremeNetworks_Switches-SG.pdf

http://learn.extremenetworks.com/rs/extreme/images/OneFabric-Connect-SDN-Integration-Partners-DS.pdf

https://www.extremenetworks.com/case-studies/city-of-bellevue-cs/

https://www.extremenetworks.com/case-studies/city-of-bellevue-cs/

http://www.extremenetworks.com/resources/end-to-end-qos-and-analytics-on-microsoft-lync-at-the-city-of-bellevue/

http://www.extremenetworks.com/resources/end-to-end-qos-and-analytics-on-microsoft-lync-at-the-city-of-bellevue/

http://www.extremenetworks.com/resources/demonstration-of-how-extreme-delivers-end-to-end-qos-and-analytics-for-microsoft-lync/

http://www.extremenetworks.com/resources/demonstration-of-how-extreme-delivers-end-to-end-qos-and-analytics-for-microsoft-lync/


Summary

Extreme Networks provides the industry’s most comprehensive wired, wireless and SDN solution qualified for Microsoft Lync including contextual reporting and advanced analytics

– Optimized Experience for the User– Automated Provisioning of QoS– In depth reporting and analytics

Additional integrated solutions with the Microsoft portfolio enable– Lower operational cost– Higher degree of automation and orchestration– Simplified operation and streamlined troubleshooting


Thank you.

Please send your questions or comments to [email protected]

extreme networks microsoft lync customer presentation

Documents

lync momentum microsoft

shape of lync

lync deployment requirements

microsoft lyncleveraging

market driverswhy lync

enterprises report microsoft

microsoft apps office

promise of uc