extracting business value from the cloud
TRANSCRIPT
EXTRACTING BUSINESS VALUE FROM THE CLOUD
David Ross – Chief Technology OfficerCallcredit Information Group
April 2016
IS MOVING TO ‘THE CLOUD’ SENSIBLE?
What is Callcredit Information Group doing?What resistance did we face?The benefits and lessons so far
WHO IS CALLCREDIT? We provide data, insight and decisions to
drive business
Credit risk Affordability Identity verification Fraud protection Marketing insight & analytics Customer contact & interaction
We provide all our services via online access
CLOUD IS TOO VAGUE A CONCEPT
IaaS PaaS SaaS• Migration of
existing products and services with existing architecture
• Client specific instances
• Geographic expansion
• Retiring non-compliant environments
• New product development
• Incremental adoption by existing products
• Target architecture migration
• Client specific instance consistency
• Service management
• Group functions
• Enterprise technology
• Desktop applications
• Development environments
Hybrid• Site recovery
• Burst out capacity
• Maximise return on existing investment
• Smooth migration
• Retain control of sensitive layers or functions
WHAT OBSTACLES DID WE ENCOUNTER?Location of data storage and processingSecurity & privacyCostDisruption to customers and product development
Knowledge, experience and skillsTrust – through a combination of the above
THE BENEFITS
Improved resilience, capacity, elasticity
Testing – end to end, stress, architecture
Reduce technical debt and maintenance
Concentrate on core competency
Increased security*
Speed to marketGeographic expansion
Continuous delivery*
First mover advantage – technology & support
Cost*
THE LESSONS
Data residency and processing is still poorly understood
Not everything works in the cloud – design & POC are important
‘Lift & shift’ is fastest, but isn’t as easy as it soundsCloud architecture and design competency is in limited supply
Cloud providers face similar issues to us – test, test and test again
Cost benefits are material – reducing risk is not freeWell defined controls are required – data, capacity & cost
DevOps as a skill, function and discipline is a necessity
QUESTIONS?
