expression of satisfaction and dissatisfaction

8/20/2019 Expression of Satisfaction and Dissatisfaction

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ENGLISHENGLISH

Expression of Satisfaction andExpression of Satisfaction and

DissatisfactionDissatisfaction



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UngkapanUngkapanKepuasan/Ketidak puasanKepuasan/Ketidak puasan

Digunakan untukDigunakan untuk

menyatakan rasa puasmenyatakan rasa puas

atau tidak puas.atau tidak puas.



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Expression OfExpression OfSatisfactionSatisfaction

I am satised.I am satised.I am very happy.I am very happy.

I like it.I like it.

I enoy it very much.I enoy it very much.



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Expression OfExpression Of


I am not satised.I am not satised.

I hate it.I hate it.

I am not happy.I am not happy.



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Kosakata yang berkaitanKosakata yang berkaitan

dengandengan

kepuasan/ketidakpuasankepuasan/ketidakpuasanSatissfactionSatissfaction

SatisfySatisfy !ver"#!ver"# $ mem"uat$ mem"uat

kepuasankepuasan

SatisfactionSatisfaction !noun#!noun# $ kepuasan$ kepuasanSatisedSatised !ad.#!ad.# $ puas$ puas

SatisfyingSatisfying !ad.#!ad.# $ yang$ yang

memuaskanmemuaskan

SatisfactorySatisfactory !ad.#!ad.# $ yang$ yangmemuaskanmemuaskan

%ontented%ontented !ad.#!ad.# $ puas$ puas

&leased&leased !ad.#!ad.# $ senang$ senang



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Conto!Conto! 'othing satised him.'othing satised him.

(e is al)ays complaining.(e is al)ays complaining.

I*m satised )ith the examI*m satised )ith the exam

result of my students.result of my students.

+he good ne)s is satisfying. +he good ne)s is satisfying.

+he results of yours test are +he results of yours test are

satisfactory.satisfactory.



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,our success )ill "e a great ,our success )ill "e a great

satisfaction to your parents.satisfaction to your parents.

-e are contented )ith )hat-e are contented )ith )hat

he has done.he has done.

+hey are pleased )ith the +hey are pleased )ith the

result.result.



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DissatisfyDissatisfy !ver"# $ tidak!ver"# $ tidak

mem"uat puasmem"uat puas

DissatisfactionDissatisfaction !noun# $ ketidak puasan!noun# $ ketidak puasan

DissatisedDissatised !ad.#!ad.# $ tidak puas $ tidak puasDissatisfyingDissatisfying !ad.# $ tidak!ad.# $ tidak

memuaskanmemuaskan

DissatisfactoryDissatisfactory !ad.# $ tidak memuaskan!ad.# $ tidak memuaskan

DiscontentedDiscontented !ad.#!ad.# $ tidak puas $ tidak puasDispleasedDispleased !ad.#!ad.# $ tidak senang $ tidak senang



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Conto!Conto!

+he "ad ne)s dissatised me. +he "ad ne)s dissatised me.

+he )orkers )ere dissatised +he )orkers )ere dissatised

)ith their salaries.)ith their salaries. +he preparation for the "asket +he preparation for the "asket

"all competition is dissatisfying."all competition is dissatisfying.

It is really a dissatisfyingIt is really a dissatisfyingpreparation.preparation.



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It is a dissatisfaction to kno)It is a dissatisfaction to kno)

all our plans failed.all our plans failed.

he is discontented )ith his o".he is discontented )ith his o".

I am displeased )ith theI am displeased )ith the

painting.painting.



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. 0 -hat do you think the. 0 -hat do you think the

dress I made for you1dress I made for you1 2 02 0 I*m extremely pleasedI*m extremely pleased..

+he underline expression is used to +he underline expression is used to

express3express3

a. %ertaintya. %ertainty

". Surprise". Surprise

c. Satisfactionc. Satisfaction

d. greementd. greement

e. (appinesse. (appiness



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4. ida4. ida 0 -hat a"out your trip0 -hat a"out your triplast )eek1last )eek1

gung 0 (m5 I felt 3 )ith it.gung 0 (m5 I felt 3 )ith it.

+he service )as good. +he service )as good.a. satisfya. satisfy

". satised". satised

c. satisfyingc. satisfyingd. satisfactoryd. satisfactory

e. satisfactione. satisfaction



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6. Edy 0 I feel 3 )ith the art6. Edy 0 I feel 3 )ith the art

exhi"ition "ecause itexhi"ition "ecause it

lacks of promotion.lacks of promotion.

li 0 It is a pity that onlyli 0 It is a pity that only

a fe) art lovers came.a fe) art lovers came. a. pleaseda. pleased

". amused". amused

c. ama7edc. ama7ed d. interestedd. interested

e. dissatisede. dissatised



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8. 0 -hat do you think of our8. 0 -hat do you think of our

sho)1sho)1 2 0 +he audience seemed so happy.2 0 +he audience seemed so happy.

I feel3I feel3

0 So do I. 0 So do I.

a. afraida. afraid

". dou"t". dou"t

c. ashamedc. ashamed d. satisedd. satised

e. optimistice. optimistic



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9. 2udi 0 (o) is the "usiness in9. 2udi 0 (o) is the "usiness in

the shop1the shop1

ulia0 :ery good. I can*t complain.ulia0 :ery good. I can*t complain.

I 3 )ith the )ay of "usinessI 3 )ith the )ay of "usiness

going.going.

a. am unhappya. am unhappy

". am not pleased". am not pleased

c. am dissatisedc. am dissatised d. feel contentedd. feel contented

e. feel discontentede. feel discontented



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;. 0 (o) )as the result of your;. 0 (o) )as the result of yourtest1test1

20 I am really 320 I am really 3

I got a good score.I got a good score. a. pleaseda. pleased

". dissatised". dissatised

c. disappointedc. disappointed d. dedicatedd. dedicated

e. appreciatede. appreciated



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<. 0 I heard that you )anted to<. 0 I heard that you )anted to

move to the ne) house.move to the ne) house.

20 'o5 I don*t plan it.20 'o5 I don*t plan it.

+he house )here I am living +he house )here I am living

no) is 3no) is 3 a. satisfactorya. satisfactory

". satisfaction". satisfaction

c. satisfyingc. satisfying d. satisedd. satised

e. satisfye. satisfy



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=. > 0 (o) did you nd the hotel=. > 0 (o) did you nd the hotel)hich &ak (asan)hich &ak (asan

recommended1recommended1

, 0 +he service )as excelent5 , 0 +he service )as excelent5

so )as the food. +he )eekso )as the food. +he )eek

)e spent there )as very)e spent there )as very

pleasant and 3pleasant and 3



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a. satisfya. satisfy

". satised". satisedc. satisfyingc. satisfying

d. satisfactoryd. satisfactory

e. satisfactione. satisfaction



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?. (otel @anager0 Do you have any?. (otel @anager0 Do you have any

pro"lem )ith thepro"lem )ith the

conference room1conference room1 %ustomer 0 Ah5 I can*t%ustomer 0 Ah5 I can*t

complain a"out it.complain a"out it.

3333333333333333



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a. I*m extremely satised )ith thea. I*m extremely satised )ith the)ay it*s arranged.)ay it*s arranged.

". +he )ay it*s arranged is very". +he )ay it*s arranged is verydissatisfying.dissatisfying.

c. I*m displeased )ith the )ay it*sc. I*m displeased )ith the )ay it*sarranged.arranged.

d. +he arrangement isd. +he arrangement is

dissatisfactory.dissatisfactory.e. it*s doesn*t give mee. it*s doesn*t give me

satisfaction.satisfaction.



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B. Dodi 0 Did you enoy theB. Dodi 0 Did you enoy the Canuary1 Canuary1

(eru 0 Sure. I 3 )ith it.(eru 0 Sure. I 3 )ith it.

I*ve got a lot of ne)I*ve got a lot of ne)

experiences.experiences.

+he local people )ere +he local people )ere

very nice and helpful.very nice and helpful.



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a. am very pleaseda. am very pleased

". am disappointed". am disappointed

c. am satisedc. am satised

d. )as very pleasedd. )as very pleased

e. )as disappointede. )as disappointed



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. @other 0 Did you like the party1. @other 0 Did you like the party1

'urul 0 3333333.'urul 0 3333333.

@other 0 -hy1 -hat )ent@other 0 -hy1 -hat )ent

)rong1)rong1

a. ,es5 it is really satisfying.a. ,es5 it is really satisfying.

". 'o5 it is dissatisfying.". 'o5 it is dissatisfying.



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c. ,es5 it gives me satisfaction.c. ,es5 it gives me satisfaction.

d. 'o5 I am extremely discountedd. 'o5 I am extremely discounted)ith it.)ith it.

e. 'o5 I )as extremely discountede. 'o5 I )as extremely discounted

)ith it.)ith it.



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4. -ife 0 So you like the food14. -ife 0 So you like the food1

(us"and 0(us"and 0 ,es5 I like it very much ,es5 I like it very much.. I think it*s the rstI think it*s the rst

time you have cookedtime you have cooked

this food.this food.

-ife-ife 0 ,es5 you are right.0 ,es5 you are right.

I got the recipe fromI got the recipe from

the ne)spaper.the ne)spaper.

(us"and 0 I*ll "e happy if you cook(us"and 0 I*ll "e happy if you cookit again for meit again for me

tomorro).tomorro).



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+he underlined utterance +he underlined utteranceexpresses that the hus"and is3expresses that the hus"and is3

a. happya. happy

". excited". excitedc. satisedc. satised

d. surprised. surprise

e. appreciatede. appreciated



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6. +eacher 0 I am disappointed6. +eacher 0 I am disappointed

)ith your test results.)ith your test results.

Students 0 Sorry Sir5 )e hadStudents 0 Sorry Sir5 )e had

no time at all tono time at all to

prepare our selves forprepare our selves forthe test. -e )ere sothe test. -e )ere so

"usy training for the"usy training for the

competition.competition.

+eacher 0 ,ou*re only clever at +eacher 0 ,ou*re only clever at

making excuses.making excuses.



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rom the dialogue a"ove )e canrom the dialogue a"ove )e canconclude that 3conclude that 3

a. +he students are satised.a. +he students are satised.

". +he teacher is satisfying.". +he teacher is satisfying.c. +he teacher is dissatised.c. +he teacher is dissatised.

d. +he students are very clever.d. +he students are very clever.

e. +he students make thee. +he students make the

teacher satised.teacher satised.



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8. ina 0 ,ou don*t look happy8. ina 0 ,ou don*t look happy)ith the shirt I gave)ith the shirt I gave

you.you.

udi 0 Ah no5 I like it veryudi 0 Ah no5 I like it verymuch. I*ve "eenmuch. I*ve "een

looking for suchlooking for such

a cloth material soa cloth material solong.long.



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+he dialogue tells us that udi +he dialogue tells us that udi

expresses...expresses...

a. happinessa. happiness

". surprise". surprise

c. agreementc. agreement

d. certaintyd. certaintye. satisfactione. satisfaction



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9. id)an 0 -hat do you think9. id)an 0 -hat do you thinka"out our trip today1a"out our trip today1

ahmat 0 3. I*ve )asted tooahmat 0 3. I*ve )asted too

much for nothing.much for nothing.

a. I am satiseda. I am satised

". It satised me". It satised me

c. It gives me satisfactionc. It gives me satisfactiond. I am dissatisedd. I am dissatised



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;. @other 0 Fina5 )hy don*t you go;. @other 0 Fina5 )hy don*t you go

to the rench course1to the rench course1

FinaFina 0 (m5 hm. +he teacher is0 (m5 hm. +he teacher is

very strike and hevery strike and he

doesn*t speak renchdoesn*t speak rench)ell. @oreover5 he)ell. @oreover5 he

never makes okes.never makes okes.

I*m not satised )ithI*m not satised )ith the course5 @om.the course5 @om.



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+he underline )ords are used to +he underline )ords are used to

express3express3

a. satisfactiona. satisfaction

". dissatisfaction". dissatisfaction

c. agreementc. agreement

d. disagreementd. disagreemente. refusale. refusal



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<. ather 0 Ir)an5 )hat do you<. ather 0 Ir)an5 )hat do youthink of the )atch Ithink of the )atch I

gave you on yourgave you on your

"irthday1"irthday1

Ir)an 0 It*s "eautiful.Ir)an 0 It*s "eautiful.

+he colour ts me. +he colour ts me.

I really like it Dad.I really like it Dad.



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rom the dialogue )e kno)rom the dialogue )e kno)

that Ir)an expresses3that Ir)an expresses3

a. happinessa. happiness

". agreement". agreement

c. satisfactionc. satisfaction

d. possi"ilityd. possi"ilitye. a"ilitye. a"ility



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=. ,ane 0 I*ve put your "ags in=. ,ane 0 I*ve put your "ags inthe "ack and here*s athe "ack and here*s a

maga7ine you mightmaga7ine you might

like to read on thelike to read on theplane.plane.

stri 0 ,ou*re really very kind.stri 0 ,ou*re really very kind.

3333333333 3333333333.. ,ane 0 It*s a pleasure. ,ane 0 It*s a pleasure.



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a. I can*t "ear it.a. I can*t "ear it.

". +he trip )ill "e long enough.". +he trip )ill "e long enough.

c. it*s really satisfying me.c. it*s really satisfying me.d. I feel annoyed )ith my luggage.d. I feel annoyed )ith my luggage.

e. I can*t thank you enough.e. I can*t thank you enough.



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?. 'ina 0 (o) did you like your?. 'ina 0 (o) did you like your

holiday1holiday1

Susy 0 -ell5 actually3Susy 0 -ell5 actually3 It )as not as enoya"leIt )as not as enoya"le

as I had expected.as I had expected.

It rained the )hole day.It rained the )hole day.



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a. I am satised )ith it.a. I am satised )ith it.

". I can*t complain a"out it.". I can*t complain a"out it.

c. I )as very pleased )ith it.c. I )as very pleased )ith it.

d. I )as discontented )ith it.d. I )as discontented )ith it.

e. It gives me dissatisfaction.e. It gives me dissatisfaction.



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4B. Fecturer 0 -hat did you think of4B. Fecturer 0 -hat did you think of

the lecture1the lecture1

Student 0 33333333Student 0 33333333

Fecturer 0 Ah5 really1Fecturer 0 Ah5 really1

ctually I )as afraidctually I )as afraid

that my lecture )asthat my lecture )as

going to "e "oring.going to "e "oring.



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a. It )as "oring.a. It )as "oring.

". -e )ere very disappointed.". -e )ere very disappointed.

c. -e felt "ored.c. -e felt "ored.

d. It )as satisfying us.d. It )as satisfying us.

e. It gave us dissatisfaction.e. It gave us dissatisfaction.

expression of satisfaction and dissatisfaction

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