exploring internal corporate communications 2020
DESCRIPTION
Insights about Internal Corporate Communications 2020TRANSCRIPT
EXPLORINGINTERNAL CORPORATECOMMUNICATIONS2020
SHIFTSWE CAN SEE
Attitudes
Processes
Perceptions
Challenges
BehaviourPeople
Relations Society
TechnologyP
eopleBusiness
CATALYTIC INTERACTIONOF TRENDS
TechnologyP
eopleBusiness
CATALYTIC INTERACTIONOF TRENDS
TRENDSTECHNOLOGY
Real-TimeInternet of Things
Augmented Reality
MOBILITY
Location AwarenessMedia Convergence
Cloud ComputingMobile Apps
ServicesBattery Life
YESTERDAY
TODAY
TOMORROW
TRENDSPEOPLE
Collaboration
Crowdsourcing
Influence
CommunityMembership Dialogue
TRIBEEngagement Sharing
YESTERDAY
YESTERDAY
TODAY
TOMORROW
TOMORROW
TRENDSBUSINESS
InnovationCoordination GlobalizationSpeed
Operational Excellence
IntegratedDoing Business in an
World
The Creative Class Self Organization
THE EDGEOF CHAOS
...problems are interconnected;
they cross-organizational and jurisdictional boundaries, and they are inter-organizational. No single agency, organization, jurisdiction, or sector has enough authority, influence, or resources to dictate visionary solutions.Some problems are interconnected; they cross-organizational and jurisdictional boundaries, and they are inter-organizational.
No single agency, organization, jurisdiction, or sector has enough authority, influence, or resources to
dictate visionary solutions...Inspired from Jeffrey S. Luke, 1998
THE COST OF MANAGING
VALUE
”MOST THINGS REMAIN UNDONE”
Current cost of managing
Value of managing
Activities whose costs are higher than the potential value for both firms and markets simply do not happen.
Clay Shirky”Here Comes Everybody” 2008
...we have generated a fantastic creative potential but lack the social and economic systems to maintain and harvest...
Inspired fromRichard FloridaThe Rise of the Creative Class (2001)
Most good ideas came from people who were bridging ”structural holes”, which is to say
people whose immediate social network
included employees outside their department….
Ronald Burt The social origin of good ideas
Most smart people do not work for you...
The wisdom of crowds...
THE LONG TAIL
The moving of Knowledge VelocityViscosity
When tacit and explicit Knowledge meet
Conditions for Knowledge Management and Knowledge Work
SELF ORGANIZING SYSTEMS AND PROCESSES
A SCHOOLOF FISH
Successful leadership in an integrated world has the difficult challenge of solving complex, boundariless problems in highly interconnected political and interorganizational contexts in which authority is shared and power is fragmented. Such leadership is essentially
nonhierarchical and occurs outside organizational boundaries.
Inspired from Jeffrey S. Luke, Catalytic Leadership 1998
The solutions meant to meet the requirements of tomorrow is unfortunately often meet by the criteria of yesterday. What got the job done will not get the job done.
”If you always do what you always did, you will always get what you always got!”
TechnologyP
eopleBusiness
CATALYTIC INTERACTIONOF TRENDS
Things we do a lot of in 2020 are things we do today, but we do more, more often, with more people, in more situations, for more purposes,
and effortless
HERE
THERE
SYNCH.
ASYNCH.
One2One One2M
any
Man
y2One M
any2Many
Communication
7 INSIGHTS FOR A 20/20 VISION
PROVIDING
not finding
PROVIDING
not finding
WORK SPACE
not work place
WORK SPACE
not work place
CONTEXT
not the media
COORDINATING
not ordinating
INVITING
not excluding
CROWD PLEASING
not crowd control
OMNIPRESENCETECHNOLOGY PEOPLE BUSINESSCORPORATE COMMUNICATIONS