experts behind intelligent transport

Experts behind intelligenttransport

Transport and Logistics

Preface

Without transport the world would grind to a halt. Literally! Forget about going anywhere - school, office, shops or a vacation - you could probably stay indoors for days, log in to a virtual classroom, work from home, buy from online stores and read a book. But what about food, clothing, medicine, vehicles, computers — everything has been transported into your world from somewhere else.

Now imagine this... Reasonable detours redirect traffic just seconds after an accident. Speed limits are adjusted to the flow of traffic. Extra lanes become available before the bottleneck. Cars ‘talk’ to us and each other. It’s not magic and it’s not your imagination wandering while you wait behind the wheel.

It’s called Intelligent Transport Systems (ITS), a catch-all phrase for applying many different technologies to our transport networks, the goal being integrated infrastructure that communicates with vehicles and systems.

cgi’s ITS uses a variety of proprietary technologies that work in harmony, including space and land-based wireless communication radar, sensor and information technologies,

and more. We’re talking about things like dynamic transport management, infrastructure charging, smart travel, smart logistics and asset management.

With over 40 years of experience in the industry, we’ve been at the forefront of many of these technologies. We’re excited about getting them into our communities, into our cars, into our handheld devices and really integrating how we think about transportation.


Theo Quick

Global Transport & Logistics Sector Lead

We work across the transport and Logistics sector with airports, airlines, air traffic control, rail infrastructure providers, passenger and freight operating companies, regulation and major post, express and logistics organisations.

Aviation

We work across the aviation sector from airports and airlines to air traffic control and regulation. Working in the Aviation Industry now for over thirty years with major airport groups such as BAA (including Heathrow), Gatwick Airport, Amsterdam Airport Schiphol, Aéroports de Paris, Hong Kong, Swedavia, Finnavia, and ANA Aeroportos de Portugal gives us a deep knowledge of this indusrty. We have also worked with many of the Aviation Industrie’s largest specialist service companies providing a wide range of solutions and with some of the world’s largest MRO and aircraft engineering organisations including Lufthansa Technik, KLM Engineering, and Airbus.

We understand the unique aspects of delivering services to Aviation Industry and how critical systems are to their safe and efficient operation.

Rail

We have over 15 years experience working with national infrastructure providers, passenger and freight operating companies and Rail regulation. Improving ease of access to our rail networks for both passengers and freight companies will influence

a more sustainable modal choice. From business consulting to systems integration, we have the indepth technical and industry knowledge and experience to ensure organisations realise their strategic objectives for cost efficiency, improved customer service, and sustainability in operation

We have worked with major Rail clients such as Network Rail, French Railways Infrastructure Authority RFF), Deutsche Bahn Netz. And both Finnish and Swedish National Rail Administrations.

Post, Express and Logistics

We supplement our capability to implement complex business and technical solutions by the provision of specialist business consultancy services. The objective is to maximise the business benefits delivered by any project, programme or initiative. We offer a pragmatic and common sense approach to delivering tangible bottom line results. This is an approach welcomed by our clients in this industry who are required to provide practical solutions to a host of tactical daily problems.

Our business consultants leverage the diverse industry experience gained from working with leading Post, Express and Logistics companies worldwide. Our consultants actively manage, share and develop their collective knowledge and joint competencies.


Highways

We have an outstanding international track record on road user charging projects. We design, build and operate end to end road pricing solutions. Our back office systems support charging and revenue collection that is truly scalable: robust and reliable enough to handle the huge volumes of data involved, and clearing transactions from multiple payment channels.

As consultants we have worked extensively on total system evaluation, validation, design, implementation and operation. Working with multiple national scale monitoring and road traffic counting systems enables us to increase focus and pressure on the Toll providers systems and processes leading to increased performance and toll collection

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Our Industry Experience


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We have been working with transport organisation for over 40 yrs. We bring both specialist knowledge of the systems which are vital to the operations of transport operators and infrastructure providers together with an understanding of the way in which each member of the Transport Industry works.

We have a number of service offerings focused on:

• Dynamic Transport Management - The collection and use of real-time data for travellers & transport operations.

• Smart Travel - The management of customers and their transport related transactions.

• Smart Logistics - Monitor the move-ment of fleets, freight and logistics services providers, providing feedback about items location

• Asset Management – Optimising your investment in your infrastruc-ture and mobile and fixed assets

• Infrastructure Charging - The ability to charge for the use of infrastructure.

Our Services

Dynamic Transport Management The collection and use of real-time data for travellers & transport operations.

Smart Travel The management of customers and their transport related transactions.

Smart Logistics Monitor the movement of fleets, freight and logistics services providers, providing feedback about items location.

Infrastructure Charging The ability to charge for the use of infrastructure.

Traveller Information

Services

B2C Billing

Track & Trace

B2B Billing

Working with you (Propositions & offerings)

Pay As You Drive

Multimodal Journey Planning

Traffic Control

Transport Information

Services

Vehicle to Vehicle & Vehicle to

Infrastructure

Mass Data, Rating &

Billing

Cycle Hire Back Offices

Ticketing & Verification

Electric Vehicle Back

Offices

Road User Charging

Back Offices

Asset Management

Freight Status Information

Onboard Status

Monitoring

Transport Management

Systems

Rail Access Charging

RUC ETC Consultancy

RUC Performance

Audit


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Transport networks are at the heart of the economy and society. Networks of the future will be super efficient, fully integrated and sustainable. Every kind of vehicle – from trains and ships to cargo containers will ‘talk’ to processing centres, transmitting identification, positioning and other useful data. Fast and user-friendly journey planners will help travellers plan intermodal, multi-agency trips and provide real time updates of travel routes, weather forecasts and traffic conditions.

Dynamic traffic management (DTM) is a broad concept but typically involves harnessing real-time information to control traffic flows. We work with our clients to implement real-time systems, which provide valuable information about the capacity of transport networks and usage – whether it’s a road network, rail system, air corridor or shipping port.

Our experience in DTM is helping our clients to unlock the following key benefits:

• manage their assets efficiently

• respond to real-time events in a timely manner

• predict events and implement contingency plans effectively

• maintain and increase customer satisfaction by keeping users informed and up to date

• increase efficiency and reduce fuel use

Dynamic Transport Management


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Traffic Control

We can provide our clients with the means to gain a complete overview of the traffic systems relevant to them, seamlessly integrating with other systems whilst maximising interoperability, enabling our clients to exert direct or indirect influence on traffic accordingly.

Case Study – Traffic Management System, Eurotunnel

Eurotunnel, operating a roll-on-roll-off shuttle service for over 4 million vehicles annually, wanted to be able to effectively and efficiently manage traffic at all of its terminals. We implemented the Traffic Management System for Eurotunnel. This solution separates traffic entering the terminal into categories, directs vehicles quickly through frontier controls to holding areas,forms vehicles into appropriately sized loads based on profile and time of next shuttle, directs traffic onto shuttle and then directs off-loaded traffic rapidly out of the terminal. The solution uses over 1,000 sensors and includes a Central control system providing information to staff on the profile of the shuttle and Passenger information systems.

Transport Information Services

Once you’ve collected the data, you want to do something useful with it. cgi has a wealth of experience providing Traffic Information to the relevant parties, enabling them to make informed decisions when it comes to travel.

Case Study – Real Time Traffic Information, Finnish Road Authority

The objective was to make real time traffic information collected over the network available to car users prior to their journey. The Finnish Road Authority believed a significant percentage of network delays experienced by road users could be prevented if traffic information was provided prior to journeys.

We developed a real-time traffic information website for the Finnish Roads Authority based on its NAVICI technology. This website provides traffic information to the public prior to their journey and provides alternate routes if there is disruption on their route.

This system is reliable and fast and in collaboration with other real time information services. It has helped to reduce congestion and minimize unnecessary delays which has been received well by its users.

Case Study - Real Time Information System and AVL, RATP

RATP needed to improve the management of its large bus and tram fleet and provide real-time travel information to its passengers. The service needed to be provided for approximately 4,000 buses, 250 Bus lines, 3 Tramways lines, 12,000 Bus Stops (with count-down information), and 80 Bus garage Monitoring stations.

We redeveloped large components of their existing Automatic Vehicle Location (AVL) system to make it an effective real time bus monitoring system to improve fleet management and maximise the utilisation of their busses via efficient scheduling. Each bus was installed with a GPS system and sophisticated embedded electronic devices enabling RATP to gain an accurate picture of where their busses were at any given point increasing their scheduling performance and asset management. On top of this passengers could make more informed decisions about their journeys.

Multi Modal Journey Planning

We develop state-of-the-art passenger information system’s that enhance usability, increase demand and improves customer service through the provision of accurate up-to-date service information, relieving pressure on call centres and enabling best use of transport network

Multimodal Journey planning systems have multiple effects which benefit the traveller, transport operator and infrastructure owner alike. Through greater information a change in traveller behaviour will: .• reduce the amount of cars in the

area, reducing the environmental impact, and improving the traffic flow, therefore ensuring faster, more reliable journey times.

• empower travellers with journey knowledge.


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• lead to greater use of walking and cycling modes, cuts down on carbon emissions.

Studies have shown that journey planner’s increases the use of public transport and shifts trips from private cars.

Case Study – Helsinki Journey Planner, YTV

The Helsinki Regional Transport Authority selected cgi to implement a door-todoor Journey Planner to help people find the most efficient way to get from A to B. We implemented the Navici journey planning solution which finds the best options using any travel combination from walking and cycling to trains and ferries. The journey planner has won several awards and has been rated Finland’s second most valued internet brand.

Intelligent Transport Systems Along with providing a valuable service to travellers the system also offers the ability to sell everything as a service, including map data so you can see a return on investment as well as encouraging the use of public transport. Open API also leads to brand independent mobile and web apps development by third parties which further encourages the use of the system.

Case Study – Journey.fi Nation Wide Journey Planner, Finnish Ministry of Transport

The Ministry of Transport needed a partner to design and implement Journey. fi, the Finnish National door to door public transport Journey Planner covering the whole country.

The Journey.fi service had to identify the best route for any travel within Finland, using bus, train, tram, metro, ferry or simply walking. The service needed to include all scheduled bus routes and both local and long-distance trains.

We designed, delivered and are currently hosting Journey.fi on behalf of the Finnish Ministry of Transport. The system holds approximately 18 million address numbers, 170,000 street names, 190,000 service lines and more than 20,000 stops.

Empowered Personal Travel Itinerary Monitoring Service (EPTIMS)

As passenger transport strives to transform in order to meet the needs of its ever more demanding customers the seed of a new dawn in door-to-door traveller experience has been growing. And nowhere has this been more noticeable than in the convergence of ticketing, retailing and the provision of travel service information in order to offer better customer experience and gain customer insight and loyalty.

We have developed EPTIMS, a multi-modal, personalised, context-aware online ‘virtual travel assistant’ service for travellers, both before and throughout every part of their journey.

The solution focuses on information that the traveller can easily understand, trust and want to continue to use, and in doing so accelerate development of the concept for multi-modal real-time journey information service provision The service itself features a number of major innovations in personal journey management including real-time service updates and the opportunity to immediately re-plan, based on latest information to-hand, where connections are likely to be missed as a result of service disruptions.

This offers the opportunity to influence passengers in real-time, on a context awareness basis, in reaction to perturbations of planned journeys, and most importantly, in such a way that establishes mass personalisation and intimacy with individual travellers.


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Vehicle 2 Vehicle & Vehicle 2 Infrastructure

Vehicles and infrastructure that communicate any-time any-where using wireless and/or wired technologies and create opportunities for increasing operational efficiency and top-line revenues.

There’s a revolution on the street. Drivers get personalized information when they’re on highways, regional or urban roads. So they are warned of approaching traffic hazards before they turn the corner. Find out the overall traffic situation before starting their trip. And always know the best routes to take.

Every player in the transport world – the traveler, the road or fleet operator, the service provider –talks directly with each other and with the roadside infrastructure.

CVIS

Sci fi fantasy? Believe it or not, Cooperative Vehicle-Infrastructure Systems (CVIS) is working to make this a reality. The challenge is to connect cars, trucks, buses, traffic lights, infrastructure into a network. We are working with the European Commission on the CVIS initiative. The activities we work on are:

• positioning and mapping

• system integration

• testing and demonstrating

Our in-car and infrastructure technologies transform how vehicles

‘talk’ with each other and the broader

transport network. We’ve always held that technology should make it easier for people at work – and away from it. The CVIS platform and applications are perfect examples of this. Complex technical work happens in the background with very little need for human intervention. They are built to make the lives of drivers and passengers easier, safer and more enjoyable.

CVIS is a European project coordinated by Ertico, the European ITS organization which will increase road safety and efficiency and reduce the environmental impact of road transport.

SPITS

No more traffic congestion. Emergency vehicles get to a crash sites faster than before. A single electronic payment mechanism to pay for fuel, tolls, public transport fares, parking, and a variety of other charges that busy travellers encounter every day. This is no longer a fantasy, the future is here.

Strategic Platform for Intelligent Traffic Systems (SPITS) is a Dutch initiative, funded by a consortium of 13 technology partners and the Dutch Ministry of Economic Affairs. We are a key player in accelerating the concepts of cooperative systems towards the market in the SPITS consortium.

The goal of SPITS is to create an open, scalable and affordable platform for future transport systems. It is hoped that this will then positively affect mobility by making vehicles smarter, cleaner and safer.

We developed the secure core services for the open platform that offers the infrastructure for cooperative driving in Europe.

Pay As You drive

Use our history of expertise in telematics, combined with experience gained from our award winning solutions such as EMO and CRIMSON, to help reduce the risks associated with auto insurance.

EMO

We have developed an award-winning telematics solution -EMO - a secure, efficient, reliable and vendor neutral invehicle telematics system that captures vehicle usage parameters in real-time. EMO has been recognised as one of the ten game-changing innovations to combat climate change.

EMO monitors driving behaviour through analysing the emissions of the vehicle. In a recent trial EMO helped reduce fuel consumption by over 10% leading to average savings of €33 per vehicle per month and reduced aggressive driving by 50%.

By monitoring driving habitats and driving style change as drivers become more aware of the impact of their driving style. Accurate emissions data can also reduce maintenance costs as constantly high emission output can be an early indicator a vehicle needs repair giving the operator an early warning light.


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EMO also seamlessly integrates with your insurance application and calculates premium in real-time, based on distance, time and speed. Customers today want the latest in terms of technology and ecofriendly solutions. They want to understand how they can reduce their personal carbon emissions and fuel costs and they’d like to be rewarded for doing so. By driving in an efficient safe way a customer can reduce their insurance and fuel costs at the same time be more environmentally friendly. In this scenario everybody is a winner.

As EMO is a ready to use pre-developed solution this represents a cost effective solution.

CRIMSON

Crimson is our usage-based insurance solution. It allows insurance companies to evaluate the risk of drivers in real time with the help of an onboard device. The onboard device monitors driving parameters like distance, speed, time and location to arrive at a customised premium for a customer based on usage.

Crimson enables customers to controltheir insurance premiums based on usage and by providing constant feedback to the drivers on their vehicle usage. For insurance companies, Crimson helps with customer segmentation by helping to identify riskier drivers, and hence helping with better risk profiling. Insurance is therefore better administered.

By using crimson insurance companies can have access to a huge mine of data to validate fraudulent claims. It also helps in quick completion of the claims process.

Crimson isn’t restricted to pay-as-you-drive solution but also extends to pay-how-you drive. Crimson solution is not tied with a particular onboard device, it can interface to any GPS or ODB II based devices.

Crimson also seamlessly integrates with our EMO solution which rates drivers based on carbon emission. The Crimson solution can be integrated with insurance brokerage firms/ resellers as well as insurance companies.

Meg

Our solution Meg gets you accurate, realtime information on your fleet, giving you complete control. A simple SMS from your mobile phone gets you the exact location of your vehicle wherever it is. You even get SMS alerts and recorded call-backs on vehicle location. As a fleet operator or owner, cgi Meg offers you better operational, time and cost efficiencies. It helps you build important value-addedservices for improved customer intimacy and loyalty.

As you manage your fleets better, your drivers become more vigilant. You can track fuel consumption and ensure there are no detours in the routes. You also get alerts in case of delays or route deviations. More importantly, you

can track your vehicle in case of theft. Your customers are happier too, as they can get real time information by just sending an SMS.


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Personalised, informed travel is in. Printed tickets are out. So are queues. Today’s travellers want to simply turn up and go. They want real-time information. They want smart travel systems that do all this and make travel efficient, less congested and polluted, and the experience more enjoyable.

We’re helping people to move forward by introducing:

• The largest concessionary scheme in the UK

• Back office solutions to manage large urban environments

• Over 100 smartcard schemes worldwide

Everyone benefits from smart travel. Peak demand is better managed and congestion reduced. Fare evasion is cut. Our smart travel solutions include:

• Journey planning – Our Navici realtime multi-modal journey plan-ner, used throughout Europe and North America, enables passengers to plan their journey to and from the railway station using real-time travel information. It covers multiple modes of transport and incorporates way finding at interconnections

• Smart ticketing – We are the leading provider of smartcard and e-ticket-ing solutions to public transport and rail operators

• Informed traveller – Our informed traveller solution monitors the passenger journey and provides realtime alerts to keep them informed through their journey

• Parking and electric vehicle (EV) charging – Our parking and EV solu-tions enable passengers to book their parking or EV charging point in advance and also provide innovative payment options.

Such solutions are our strength. Our data management, mobile, e-ticketing and smart media solutions help improve transport across the globe. We can even supply you with the tools to handle your billing needs. Our ‘Mass Data Billing (MDB) Solution-as-a-Service’ provides you with a complete suite to manage your micropayments and tickets.

Our capabilities include:

• Ticketing and Verification

• Electric Vehicle Back Offices

• Cycle Hire Back Offices

• Road User Charging Back Offices

• Mass Data, Rating and Billing

Smart Travel


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Ticketing and Verification

An end-to-end suite of solutions hosted as BPO, Pay-as-you-Grow or on-premise approach to provide barrier free access, charging and verification schemas on Smartcards, RFIDs and Phones for traffic control systems and transportation systems.

Case Study – Mobile Ticketing Inspection and Verification, SNCF

We successfully delivered the largest French mobility project with over 12,000 ticket inspectors equipped with PDA for SNCF France’s national state-owned railway company. The business process changed from a pure ticket control process to that of a commercial and selling process in addition to its existing validation duty. We, designed, developed and deployed a mobile solution, using a specially designed RFID component to control the RFID Smartcard Navigo passes. This improved working conditions for ticket inspectors, give them commercial addedvalue, and optimise the passenger service by deploying a new range of Handhelds mobile ticketing units.

Case Study – Concessionary Commercial Smartcard Scheme, Centro

Centro, the UK Passenger Transport Executive for the Birmingham & West Midlands area wanted to develop a smart infrastructure to use smartcard technology to administer its concessionary fares scheme and to offer other commercial fares schemes in the West Midlands area. Centro needed to issue a 500,000 smartcards, to each person resident in the West Midlands area who is entitled to concessionary travel.

Since July 2007, we have designed and implemented the overall technical architecture design for the Centro Smartcard scheme with compliance to the UK ITSO Standard. We have have produced and delivered over 500,000 National Concessionary Passes for over 60 blind and disabled people in the region. The take up rate of these smartcard passes is estimated at 89%, proving the success of the scheme amongst the population.

Case Study – Smart Card, Transport for Scotland

Transport Scotland wanted to be able to offer concessionary travel the length and breadth of Scotland. The scheme would allow those aged over sixty and disabled people to travel free, at any time, on any bus or scheduled long-distance coach service, anywhere in Scotland. They chose us to develop key components of the world’s first national smartcard-based concessionary travel scheme based upon the UK Government’s new ITSO standard. That challenge was formidable, particularly when over 300 individual bus operators had to be brought into the scheme. Implemented to extremely challenging timescales and in a highly-complex environment, the system has enabled Transport Scotland to make national concessionary travel a reality since April 2006.


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Electric Vehicle back offices

Imagine a world that is free of pollution. Where you can breathe clean, fresh air, even while in heavy traffic. Where you can enjoy long drives without contributing to any sort of air pollution. Wouldn’t that be something? With our innovative new solution, cgi CiMS, this could very well be the future!

We off business consulting, solutions and services to facilitate and support Electric Vehicle (EV) charging, based on open standards, including EV domain knowledge for public and commercial organisations.

Charge point Management Systems – CiMS

We have developed a Charge point interactive Management System (CiMS) that is delivered as Sotware as a Servcie (SaaS) on our private Cloud. With CiMS, organisations can manage their broad charge point infrastructure and are able to process transactions. The system is independent from the charge points and connects to different brands of charge points, offers privacy protection to its users and is future proof – for example it can easily integrate mobile payments and smart grids.

Case Study – e-laad.nl, Netherlands

E-laad is a joint venture of Dutch Grid Owners co-operating to prepare the Dutch grid for the future: a future with an increasing use of electric vehicles. However, market demand for electric cars will be very limited if there are not enough charging facilities.

The goal of e-laad.nl is: creating and testing a uniform, rural covering and general accessible infrastructure of 10,000 charging stations. We developed the software for the charge point and the central system. The project achieved the goals and is fully operational serving users across the Netherlands. Such was its success that has won the highest award in the category of Environment, Energy and Agriculture in the IDG’s Computer World Honours Programme.


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Case Study – Rallye Aicha des Gazelles, 2011

Our EMO and CiMS played a critical role in the annual Rallye Aicha des Gazelles in Morocco in 2011. The rally is an all-female event which awards winners based on their eco-driving. CGI EMO was used to determine the race rankings based on the green driving behaviour of the rally participants. We also used our charge point management system (CiMS) to support an electric vehicle used in the rally. We worked with Alfen to develop a prototype mobile charging station with three large solar panels installed on a rolling platform. We have deployed over 280 rapid recharge pillars like this in the Netherlands and Germany. The maintenance of the system was provided directly from the Netherlands through CiMS.

Cycle Hire Back offices

We offer a single back office system that can be hosted as BPO, Pay-as-you-Grow or on-premise approach for all cycle user charging schemes. We have a very solid track record in Smart Travel with a deep knowledge of payments and billing systems. Our systems ddeliver a ‘critical’ business process with 95% functionality ‘out of the box’ allowing for a lower total

cost of ownership. Our solution can be customised to different requirements for different charging schemes.

Case Study – London Cycle Hire Scheme, TFL

The Cycle Hire scheme is a public bicycle sharing scheme for short journeys in and around central London. People are able to pick up a bicycle, use it as they like, then drop it off, ready for the next person. Under the pioneering scheme bikes are available 24 hours a day, all year round, from over 400 different locations across Central London, generating an additional 40,000 cycle journeys every day.

Our components of the ambitious project included the design, build and operation of the easy to use payment system and the associated back office. It is estimated that the back office will handle around 3 million transactions every month, with the capacity to handle even more than this. We were selected because of our track record in Smart Travel, and our in depth knowledge of payments and billing systems.

This scheme will be the most sustainable, environmentally friendly form of public transport ever seen in the UK. It will provide a greater choice of transport and should reduce

congestion on the capital’s buses and tubes as well as encouraging people to leave their car at home.

Road User Charging Back offices

Our single back office system can be hosted as BPO, Pay-as-you-Grow or on-premise approach for all road user charging schemes which encompass Buses, Low Emission Zones and Congestion Zones. We have a very solid track record in Smart Travel with a deep knowledge of payments and billing systems. Our systems deliver a ‘critical’ business process with 95% functionality ‘out of the box’ allowing for a lower total cost of ownership. Our solution can be customised to different requirements for different charging schemes.

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Case Study – SPITS, Amsterdam Intertraffic Fair 2010

At the Amsterdam Intertaffic Fair in 2010 we demonstrated our back office handling system. In the road tolling demonstration we showed how you can generate invoice lines as vehicles moves through different areas of the transport network and so incurring more charges. The invoice generation and handling operations are all handled in real time in our rating and billing system. We also demonstrated how users can view their invoices via their computers at home.

Mass Data, Rating and Billing

Truly global, flexible, future proof customer care and billing solutions offering increased billing accuracy, cost reductions and increase cash flows are hard to find. As an established innovator and market leader in billing solutions we are now offering Mass Data Billing. Available on a SaaS basis, this platform boasts all of these benefits and more eradicating billing and rating issues faced by high transaction industries across the world, without the big upfront cost.

Our Mass Data Billing Solution enables our clients to:

• add innovative new products and travel models to stimulate revenues easily

• lower the cost of retailing and increase levels of customer service

• enhance understanding of customer travel patterns and behaviour

• increase customer self service & choice


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Smart logistics

A reliable, productive and well managed supply chain is vital for businesses and the economy. This means using the right IT systems and using them smartly for the efficient, reliable transportation of goods. And importantly, this means freight and logistics operate in a completely secure environment.

We work hand in hand with our partners offering the best transportation management systems to our clients. To achieve greater visibility and efficiency in your supply chain, we work extensively with Oracle Transportation Management (OTM) as our preferred product for delivering your solutions.

We can help. With smart logistics - designed to implement logistical intelligent transport systems. It is a cloud based solution made specially to keep you ahead in a profitable, safe and sustainable environment.

Transport Management Systems

Transport costs remain significant for most product-centric organisations, at an average of more than 6% of revenue, reaching as high as 10%. We are able to reduce this percentage through implementing Oracle Transport Management, offering a rapid return on investment.

Transportation Management Systems (TMS) have been proven to rapidly achieve cost savings of as much as 30% of transport and logistics costs. This is achieved by integrating and streamlining logistics planning,

execution, shipping costs and process automation across all modes of transportation. Typical savings can be achieved through:

• Contract Management – Using con-tractual prices, listing out additional costs and reducing pricing errors can give a 5 to 10% reduction in administrative costs.

• Vehicle loading and route selec-tion – lowering dock congestion, understanding constraints and calculating the lowest cost routes could bring a 5 to 17% reduction in annual transport costs.

• Mode and carrier selection – com-paring available options, monitoring costs and eliminating the need for urgent shipping can bring 2 to 7% reduction in annual transport costs

• .Transport operations – increasing visibility of the shipping progress and automating repetitive tasks can decrease transport costs by as much as 5% a year.

• Performance monitoring and improvement – establishing internal and external performance indicators and bringing in reliable management control based on factual elements can reduce transport costs by up to 3%

OTM is the leading transportation planning and execution solution for shippers and third party logistics providers. It allows you to integrate and streamline transportation planning, execution, freight payment, and busi-ness process automation on a single application. You can do this across every mode of transportation - from

full truckload to complex multi-leg air, ocean, and rail shipments. As a result, you could lower your transportation costs, improve your customer service and asset utilisation, and obtain a flex-ible, global fulfilment option.

You can plan, manage, and control the flow and storage of goods, services, and related information from the point of origin to the point of consumption so that you continue to meet customer requirements. Our clients frequently ask us how they can take care of their logistics needs. With OTM, we tailor solutions to meet your requirements, allowing you to our transport and logistics, whether it is in-house or outsourced.

Gartner recently commented that “OTM is the leading TMS solution, because of the completeness of its functional offer and its international coverage”.


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Case Study – Smart Metering, DP/DHL

DP/DHL wanted to reduce its annual fuel consumption. Using our smart metering they managed to reduce their annual fuel consumption by seven per cent. Apart from an immediate reduction in the cost base, the associated carbon emission reduction contributes to further savings in avoiding future carbon footprint penalties.

Onboard Status Monitoring

Our smart solutions combine real-time information, sensor data, to implement green initiatives, process efficiencies and smart customer coordination for regulatory bodies, government and commercial organisations. Our

systems deliver operational cost reductions, supply chain efficiencies, regulatory compliance and 24/7 visibility, alerts and detection of assets.

Case Study – Precise Train Location System, RailCorp

Following a train derailment in a country area south of Sydney in 2003 RailCorp undertook an investigation to identify how their emergency response could be improved. The findings of the investigation highlighted that the location was quite remote and had to be reached on foot. In addition, there was uncertainty about the precise location, which meant that considerable delays occurred before passengers were rescued. RailCorp

therefore decided it needed to know the location of it trains in real-time to within 250m.

CGI delivered a solution which provided the precise train location and other related information to assist during incidents. The solution uses a combination of onboard sensors (including GPS, gyro, accelerometer and magnetometer) combined with existing signal data to determine the precise train location and is represented on-shore via a web interface. CGI’s solution readily provides location information to within 10m, so that tracking is always accurate and timely. This is fed to the emergency coordination centre, from where services can be directed accurately



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Intelligent Cargo

Cargo, the movement of goods from point A to point B is the life force of our logistics and supply chain systems. Companies, industries and people depend on goods moving around the world to reach them safely, securely and on time. But are our logistics systems equipped to serve the needs of the 21st century?

Intelligence Cargo addresses the various challenges around the logistics, business and public policy aspects of freight transportation. Our Intelligent Cargo proposition enables complete control over the supply chain. It maintains product integrity, ensures regulatory compliance and assures quality. A fortunate trade off is the contribution to sustainability and improvement of the quality of life by streamlining distribution networks

around large city areas which helps reducing traffic congestion as well as pollution.

Developed within European consortia of EURIDICE and iCargo, Intelligent Cargo introduces a whole new level of system integration. Cargo (from complete shipments to individual items) will be able to interact with its surrounding environment and actively notify its presence and identity requirements.

Intelligent Cargo will enable:• Vehicles that talk to systems and to

each other across various modes• Logistics services that adapt to

changing conditions

Dynamic planning that involves intelligent cargo, vehicle and infrastructure systems

Logistic Services

Shipper Authority

InfrastructureField user

Vehicle

Cargo


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Asset Management

Do you have valuable assets on the move?

Modern-day trade has grown tremendously. With this, the safe and reliable transportation of goods has become even more important. This pertains to manufacturers, retailers, supply chain and transport companies, third party logistics service providers, regulatory bodies and all those with valuable goods in the field.

Imagine a solution that could give you precise end-to-end cargo management, while lowering your operational costs. That allowed real-time inventory tracking and control, even in transit. That ensured you remained competitive at all times. Sounds far-fetched? Not really.

Get real-time status that you can use

LIFT

Our Intelligent Freight and Transportation (LIFT) solution brings you just such offerings. It provides advanced, real-time information about the exact location and status of your goods, while they are on the move. It not only takes care of cargo containers but also goods inside them. It can alert authorities in case of unauthorised access inside the containers, and also protect perishable goods inside, by raising alarms if pre-defined temperature levels change.

In short, LIFT ensures secure and reliable freight management. It improves your business efficiency and restricts operational costs. And so

enables you to offer efficient value-added services to your customers as well.

A comprehensive, scalable solution, LIFT is easy to adapt as it leverages existing standards. It allows you to maintain your existing legacy systems while integrating with supply chains through Web services.

Case Study - WCRM Mobile Asset Data Collection, Network Rail

Network Rail’s largest infrastructure upgrade programme was the West Coast Route Modernisation.

Network Rail wished to use mobile handheld devices for more efficient and accurate collection of data on many aspects of the infrastructure in the field.

CGI developed a pilot solution based on Sybase iAnywhere technology, which captures data from handheld devices and synchronises this into a central database.

The devices were key in the success of the West Coast Route Modernisation Programme as the handheld devices were able to capture and upload data from a number of different sources on the field.\

Our smart solutions combine real-time information, sensor data, to implement green initiatives, process efficiencies and smart customer coordination for regulatory bodies, government and commercial organisations. Our systems deliver operational cost

reductions, supply chain efficiencies, regulatory compliance and 24/7 visibility, alerts and detection of assets.

Case Study – SNCF Mobile Asset Management Solution

The French railway service and infrastructure provider, SNCF, undertook a major programme to improve the safety and reliability on its 31,000 km of railway network.

One of the key objectives of this programme was to improve the management and the effectiveness of the engineers workforce. We implemented a solution which equips SNCF’s 800 engineers with wireless handheld terminals to collect and analyse asset data on the condition of the tracks.

The device synchronises directly with the central SNCF track asset maintenance database to remove the element of human error in data collection and handling. The solution enables SNCF to increase the accuracy and the cost efficiency of maintenance and improvement projects. The mobile workforce also directly contributes to a better maintenance of the rail network increasing safety and punctuality for its 13,000 daily passenger and freight trains.


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Case Study - Airport Operations Management Systems, ANA GO

As ANA operated more and more airports, it needed to replace its varied local airport management applications with a single, common product. We developed GO, an airport operation system. GO manages and controls all the daily operational activities of an airport.

The processes within scope are:

• Schedule & time slot allocation

• Planning & operations dispatch

• Airfield & terminal management

• Interface management

• Total infrastructure management including vehicle management

• Staff management

• Mobile management

GO is a world class total airport management system that:

• Provides central and unified multiair-port information management

• Facilitates the daily operation using an advanced user interface

• Increases the efficiency of the planning process while substantially decreasing the time to plan

• Deploys new features with zero-down times

Case Study – Airbus Asset Management Integrated System, Airbus

The AMIS project (Asset Management Integrated System) is an IS solution that deals with Airbus second hand aircrafts. The required solution needed to incorporate the upgrade of their existing SAP solution from 4.5 b to SAP ECC 6.0. We were selected by Airbus to deliver keyparts of the AMIS project like functional stream coordination, customising update, specifics upgrade, documentation upgrade, functional tests realisation, acceptance phase assistance and go live migration assistance. The project was delivered to budget and on time within a tight timeline of four months.

Case Study –Vehicle Tracking Module, Olympic Delivery Authority

A solution was required for the management and tracking of delivery vehicles in and around the Olympic construction site in East London. The system needs to track and confirm road, rail and river movements to assist with security ease congestion and increase efficiency.

We implemented an RFID tag-based vehicle tracking solution. Vehicles are issued with a unique RFID tag which is scanned at locations throughout the site using RFID enabled mobile devices and information passed to back-end applications. These applications manage vehicle tracking and the booking and scheduling of deliveries.

The scope of the solution covers:

• a web-based vehicle tracking module that is used to manage users, mobile devices, produce reports and set policies

• a delivery booking module to process and schedule arrivals and deliveries

• unique identifiers for each vehicle – passive RFID-enabled clipboards

• mobile terminals for scanning RFID tags.

ODA has recorded the following benefits from the use of the RFID VTM so far:

• Reduced congestion impact on the local community

• Improved security

• Improved delivery times, especially at bottlenecks, through efficient management and scheduling of deliveries


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Case Study – Asset Management With GIS ActuRail, ProRail

ProlRail wanted to be able to display scheduled maintenance works on the rail network using a geographic display to help with ongoing scheme development, project planning and maintenance prioritisation and scheduling.We designed and developed a solution which interfaced with the data coming from the in-house GIS database ArcGIS (COTS, ESRI). Our team integrated Google Maps into the application to provide a simple user interface to a resilient mapping database.

The ActuRail application has fourcomponents:

• The Map interface

• The Website on the IIS server

• ArcGIS containing the geographic data

• The asset management database containing information on railroad maintenance

Up to date maintenance works are displayed via Google Maps which can be viewed on the client PCs via a web browser. The user interface was intuitive and required no training. The solution was a cost effective way of achieving client objectives.

IBOR

Our IBOR offering helps local government and other organisations to reduce the total cost of ownership (TCO) of street lighting and other assets, through management and remote control of these assets.

This includes potential reductions in electricity use/costs, by up to 40%, through more precise real-time control of street lighting. It can also bring potential savings of up to 15% to 20% in maintenance costs, through better understanding of the condition of assets.

The offering has a wider application to centrally manage a whole range of assets in public spaces, well beyond lighting.

This offering also helps clients to reduce carbon by using less energy, improve safety through better lighting and central control. It also helps to deliver benefits across assets and municipality policy areas because of the flexibility of IBOR to work across many types of assets and situations.


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Road User Charging – Consulting

Our expertise and knowledge in the design, implementation and operation of electronic tolling systems gained from relevant European Road User Charging projects in Czech Republic, Slovakia and Poland through consulting state road authorities. We can leverage deep knowledge from implementation of three nationwide tolling schemes to ensure your RUC operations are as effective as possible. Through our understanding of all involved stakeholders, technologies (DSRC, GNSS/GSM, Hybrid) and risks we can focus on technical and operational SLAs/KPIs.

Case Study – ETC Consultancy, National Highway Authority CzechRepublic (RSD)

The National Highway Authority (RSD)vwanted consultancy service for Free-vFlow-Multi-Lane Electronic Tolling System (ETC) for vehicles above 12t and later over 3.5t. The scope of the tolled network included both highways and selected 1st class roads. We were responsible for the steering of the project under supervision of the client.

The project scope included:

• ETC operating supervision

• Building of new extensions of ETC system on new road segments

• Delivery of Hybrid system interface - DSRC/GNSS (microwave/satellite) interface

• Running a pilot project of Hybrid system interface for 3 years

• Hybrid OBU delivery and logistics for testing purposes

• Integration, testing and certifying of 5000 Hybrid OBU delivered by third parties

• Delivery of RTA interface for tele-matic applications

We identified potential problems in system design or delivery and helped mitigate potential risks even before they occurred. Our team helped RSD to avoid serious unexpected problems and supported it through the whole lifecycle of the project.

Road user Charging – Performance Audit

We offer unique services to Road Authorities to monitor and audit the real performance of their RUC Schemes in operation. We offer proven meth-odology, tools and techniques for assessment of the key SLA/KPI param-eters to ensure maximum toll is being collected as planned and contracted. We operate our own independent refer-ence systems for vehicle License Plate Recognition, On-board reference units and other technologies to allow the comparison of data collected via toll system against independent data.

Our offer:

• Ready to use audit methodology and toolset

• Independent 24 x 7 optical traffic flow measurement and other refer-ence monitoring devices

• Own back-office for manual traffic data evaluation processing 2-3 mil-lion transactions (vehicle pictures) a month

• Unmatchable vehicle recognition accuracy of 99.98% combining automated and manual processing

Case Study – Electronic Toll Collection, National Highway Authority Slovak Republic

The National Highway Authority Slovak Republic wanted to measure and evaluate its Electronic Toll Collection (ETC) system operated by SkyToll. ETC service provider should continually meet all criteria, defined by Service Level Agreement, and be rewarded based on qualitative and quantitative service measures. The challenge for our client was to measure and to evaluate accurately all quantitative and qualitative service criteria decided through the Service Level Agreement.

We offered independent expertise and continuous SLA monitoring and assessment as a service. We provided the National Highway Authority a strong team of qualified consultants, able to assess all continually monitored ETC parameters and to provide advisory services. Our team enabled our client to get the best ETC results, maximising toll income and minimising ETC service costs.

Infrastructure Charging


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Rail Access Charging

We offer Back Office systems based on SAP Mass Data Billing (MDB) platform which monitors every train movement across a national rail network to rate, aggregate and bill them appropriately to the train operators for usage of the track, electricity etc., according to complex rating rules. We have extensive domain knowledge and expertise with a number of credible references in the area of billing for transport. Our platform is a Price and Future Proof Service / Product as it can be offered as a Software as a Service on a Pay as you Grow payment model.

Case Study – Train Observation and Tracking System (TROTS) NS DutchRailways and ProRail

NS Dutch railways and ProRail, the rail infrastructure company, wanted to replace the existing TNV (Train number

monitoring) system by a state of the art Train Observation and Tracking System (TROTS) to support growing high quality information demand by all involved departments and the public.

We developed and implemented a new central system that connects to all the information provided by the onboard systems. The system has been fully implemented, providing bespoke sorts of information to train control centres, planning centres, infrastructure control centres, rail operating companies, security authorities, on board staff and the public. Leveraging our background on mission critical systems development, TROTS meets the increasing demand of position information

Case Study – Track Access Billing System (TABS), Network Rail

cgi helped Network Rail by designing and implementing, very quickly, integrated software that enables a transport infrastructure company to bill for the use of its assets. It validates and stores over 28,000 train movements every day so that Network Rail’s finance team can bill accurately and automatically from a single IM system. This system reduced the cost of ownership by implementing a single system and increased revenue assurance by producing track access charges accurately, repeatedly and on time.

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Working with Industry Groups

Our deep domain experience comes from working with our clients globally helping shape the future of Intelligent Transport Systems. Additionally we work closely with key industry bodies such as:

• ERTICO (ITS Europe) : long term members and partners

• ITS Nationals - UK, Sweden, Netherlands, France, Denmark, Finland, Arab: promoting ITS knowledge and implementation

• INTELLECT Members of the transport committee of this influential UK IT organization

• Advisors to the European Commission, Directorate General Mobility and Transport on the implementation of the ITS Action Plan and Directive

DENMARK


CGI GROUP INC.M: +44 2079541400E: [email protected] www:cgi.com/sca

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© 2013 CGI GROUP INC.

With 71,000 professionals operating in 400 offices across 40 countries, CGI fosters local accountabil-ity for client success while bringing global delivery capabilities to clients’ front doors. Founded in 1976, CGI applies a disciplined delivery approach that has achieved an industry-leading track record of on-time, on-budget projects. Our high-quality business consulting, systems integration and outsourcing services help clients leverage current investments while adopting new technology and business strategies that achieve top and bottom line results. As a demonstration of our commitment, our average client satisfaction score for the past 10 years has measured consistently higher than 9 out of 10.

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