An impression of ExpertDesk Seven

The ExpertDesk Start Panel

A new user friendly interface

Dashboards for management

Creating a call

The Incident Management

An overview of the entire ticket in one glance

The Change Management

Knowledge Management

Knowledge management takes across incident details, like description, service and CI.

Knowledge Management

Knowledge management takes across incident details, like description, service and CI.

Knowledge Management

Matching knowledge is presented…..

Knowledge management takes across incident details, like description, service and CI.

Knowledge Management

Matching knowledge is presented…..

and the solution or workarround can be selected.

The Customer Portal

Providing the customer an overview of calls

The customer can also create calls

Thank You