expert onboarding session welcome october 29, 2015 experts! … · 2019. 8. 30. · 1. serving...
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Expert Onboarding Session October 29, 2015
12:00 pm - 3:30pm
Welcome Experts!
Agenda
Welcome & Introductions
Business Overview • Who We Are • Outcomes & Goals • Products & Models • Website • Accomplishments & Learnings • Value Proposition The ExpertTerre™ • Business Model & Sectors • Partners in Marketing • Marketing Model • Sales Cycle • Campaigns: Featuring our Experts Working Together: Operations, Finance & Governance • Product Delivery • Participating on the ExpertTerre™ • Finance and Governance • Operations: Resources • Benefits of Membership
Giving Back Q&A
Who We Are: Mission
Differentiation • Contributions: Spreading the wealth of knowledge of experienced executives • Results: Part of the solution to improve business results in challenging times • Values: Highlighting the important contributions of business leaders
According to the AARP Public Policy Institute, over 30,000 experienced executives are ready and available to participate in the economy
Guiding Thoughts • Progress is achieved through results and growth. • Economic value is generated through change, creativity and transformation. • Individuals, community and the environment are our most important global resources. • Expertise, quality and service are standard. • Universal values guide us.
Mission • Change Create Transform LLC, is the premiere platform for access to the world’s thought
leaders for innovation, problem solving and idea generation. • Using the intellectual capital of an experienced Expert Platform, we help businesses,
organizations, entrepreneurs, and individuals, succeed and grow.
Outcomes & Goals
Company Outcomes & Goals
1. Serving Businesses & Organizations where there is Need
2. Committed, Capable & Caring Team
3. Strong & Growing Customer & Stakeholder Relationships
4. Generating Revenue & Profits
5. Sustainable Business Model & Brand Growth
6. Best in Class Infrastructure
Individual Outcomes & Goals
1. Personal Satisfaction, Growth, and Success
2. Return on Time, Effort, Resources and Capital Invested
3. Positive and Ergonomic Working Environment, and Personal Space
4. Vibrant, Growing, Diverse, Supportive, and Compassionate Enterprise and Team
5. Making a difference and Building Something for the Future
6. Financial and Personal Prosperity
4
Products and Models
THE MODELS
• Coaching & Assessments - Tools and techniques for immediate impact • ChangeFormation™ - Effectively manage your business by setting expectations and
measuring success in the near term. • TransStrategy ™ - Sustainably grow your business and successfully make a breakthrough
transformation for the future. • FounderCreate ™ - Strategy and planning for entrepreneurs • TalkChange ™ - Presentations that inform, motivate and inspire • The ExpertTerre ™ - Helps businesses, organizations and individuals succeed and grow
THE PRODUCTS • Strategy & Planning • Executive Development
• Consulting • Leadership
At Change Create Transform, we focus on important qualities:
• Crafting a Bold New Future • Making Progress and Getting Results • Understanding People and Organizations • Integrating the Human Element
What ties it all together? Enabling useful access and connections that leverage and develop human intelligence, creativity, wisdom and experience. A Platform that works to unleash human potential and connect buyer with seller.
Website: Features
April 29, 2015
Experts
• Features and Profiles
• Private Portal: News, Events, Contact Sharing, My Account
• New Experts: Apply On-Line
Clients
• Company Information: What We Do, How We Work, Who We Are
• Register On-Line
• Browse the ExpertTerre™
• Call to Action: Work With Us
Global Features
• Thought Leadership Blogs
• Giving Back
• Security Protocols
6
Accomplishments & Learnings
Accomplishments
• Growing LLC – 5 years, 24 Experts, 5 Staff, 38% Revenue Increase between 2014 and 2015
• Launched Infrastructure for LLC and Foundation
• Implemented Business Concept, Models, Website and Platform
• Developing Business Relationships and Partnerships – ChangeFormation Days, New York and Chicago Events, Proposals and Development Activities
• Funding and Debt Free in a Challenging Economy
• Committed ExpertTerre™
• Successful Foundation – 5 years, 7 Academic Partnerships, Major Corporate Sponsor, 55 Scholars and $500K in Assets
Learnings
• Business Success Requires Riding the Wave of the Economy
• Experts want Work, Business and Social Connection, and Mission
• Desire to Develop Relationships with Seasoned and Developing Leaders
• Our Team Coalesces and Operates with Cohesiveness and Collegiality
• Timing is Everything – Pace Yourself
• At a Pivot Point – Ramping -Up Strategy, Plans and Models
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Value Proposition: -Customer Demand -Approach to the Market
Some Facts and Our Learnings
According to Bloomberg Businessweek
• Size of Market: $39 Billion, up 8.5%
• Operational Improvement Consulting, up 11%
• Operations and Implementation more in Demand than Strategic Consulting, up only 3.7%
• 59% of the Market will Purchase “a lot more” -
If Fees are Halved
Value Proposition
• Pragmatic - We Understand Customer Needs and Wants
• Reachable - Technology Levels the Field
• Attractive - Products and Service Targeted to Win
• Affordable -Footprint Enables Competitive Pricing
Who We Are: Success
The ExpertTerre™: How it Works
Change Create Transform leverages the intellectual capital of an expert platform to help businesses, organizations, entrepreneurs and individuals succeed and grow. Formed in 2010, Change Create Transform represents decades of talent with a diverse footprint, geographically and experientially. Provides access to thought leaders for innovation, problem solving, and idea
generation Offers service at the executive level Customizes the approach and solutions to meet customer objectives with exceptional
results Empowers change to create transformation, by providing solutions in challenging times
The ExpertTerre™ offers opportunities to experienced executives and professionals.
Access to infrastructure to support professional goals Connect with leaders and peers Network for business development Deepen executive and leadership skills Enhance professional brand Utilize experience and education Have an impact and make a difference Achieve professional and personal goals
The ExpertTerre™ Business Model
12
Expert Business Industry/Sector Grid
BUSINESS
SECTORS Accountin
g
Banking/
Financia
l Serv
ices
Comm
unicatio
ns/PR
Educatio
n
Energy/
Environm
ent
Engineerin
g/M
fg.
Enterta
inm
ent
Food/B
ev.
Govern
ment
Health C
are/P
harma
Hospita
lity
Human R
esourc
es
Insu
rance
Law
Mark
eting
Non-Pro
fit
Retail/
Consum
er Goods
Real Est
ate
Sports
Startu
ps/En
trepre
neurs
Technolo
gy
Transp
ortatio
n
Teleco
mm
unicatio
ns
Venture
/Priv
ate Eq
/M&A
BUSINESS
SECTORS
EXPERT NAME 2 14 4 7 2 1 1 6 5 9 8 4 6 9 1 3 1 11 2 2 6
1 J. Barker X X X X X X
2 M. Cantarella X X X X
3 A. Cernera X X
4 M. Coffey X X X X X
5 J. Cohen X X X X X
6 C. Effron X X X X X
7 A. Epps X X X X X
8 C. Frohlinger X X
9 N. Holder X X X X X X
10
A. Horner-
Neubert X X X
11 K. Hunter X X X
12 S. Meyer- X X X X X
13 G. Minogue X X X X X
14 K. Patterson X X X X X
15 V. Pryor X X X X X X X X X X X X X X X
16 E. Rodstein X X X X
17 P. Seemann X X X X X
18 R. Sica X X
19 S. Stamps X X X X
20 K. Swintek X X X
21 J. Tuller X X X X X X X X X X
TOTALS
2 14 4 7 2 1 1 6 5 9 8 4 6 9 1 3 1 11 2 2 6 104*
4 2 4 5 5 6 1 6 2 5 3 5 4 6 4 62
Accounting, Energy, Engineering/Mfg., Entertainment, Food/Bev, Hospitality, Retail/Consumer Good, Sports
Technology, Transportation, Telecom
Intermediate Need: Five or Fewer Experts Communications, Health Care, Law
Major Need: Two or Fewer Experts
*Accounts for multiple disciplines but does not include Experts in the pipeline.
TARGET EXPERTS
EXPERT NAME
CURRENT
The ExpertTerre™ Business Sector Grid
Developing Business: Partners in Marketing
Partners in Marketing - Why a Bootstrap Model?
• Facilitates greater independence and control of business destiny
• Leverages contributions and synergizes the networks of everyone
• Ensures an efficient financial model – revenue and expenses
• Results in stronger outcomes and more likely success
Working Together
• Partnership & Teamwork
• Personal Responsibility & Accountability
• Integrity & Trust
• Respect and Compassion
• Customer Service
• Progress
• Results
• Crafting a Bold New Future
Qualities of an Expert
• Recognized Expertise
• Engaged and Committed
• Results Oriented
• Gravitas
• Leader & Teammate
• Risk Manager
• Self-Aware & Humble
• Communicator
• Values and Integrity
Business Development
Branding
Marketing Campaigns
Face to Face Campaigns
Speaking & Presentations
Marketing Model
Market Segment & Individual
April 29, 2015
Website Research
14
• Salesforce
• Networking
Events
• Seminars
• Sponsorships
• Lunch/Dinner
Capabilities • ExpertTerre™
• Team
New Expert Social Media Partners
• Refer Me
• Introduce Me
• Blogs
• Print & Digital Media
Awareness
•B to B
•Large meetings
•General Communication
•Potential new clients Lead Generation
Tell our Story/Learn about
Customers
•Phone call
•Short meeting
Lead Development
•In person meeting
•Event (ours)
•Small dinner
•Communications
Sales
•Proposal
•Feedback loop
•Statement of work
•Contract
Product Delivery
•Product
•Deployment Expert
•Report/Assessment
Post Sale
•Feedback
•Referrals
•Additional work
New Customers
Repeat Clients
Sales Cycle
Successful Campaigns: Featuring Our Experts
Successful Campaigns: Individual Marketing
Plans
April 29, 2015 17
Working Together: Operations, Finance & Governance
• Diversity: The strength of the ExpertTerre™ lies in its diversity. Our platform and its network are in demand by businesses, organizations, entrepreneurs, and individuals who are changing and growing.
• Marketing: CCT’s marketing and sales campaigns target and develop business prospects who seek the expertise of the ExpertTerre™.
• Matching: We carefully match Experts with Clients based upon experience, education, style, temperament, and most of all the needs of the Client. When more than one Expert matches an assignment, we reach out to
several Experts to determine interest, availability and suitability. Once there is a match, the Expert will receive a Statement of Work to
validate the terms of the assignment. • Statement of Work: When the Statement of Work is agreed upon and signed,
it becomes a part of the contract with CCT. It will include the time frame, nature of work, and fees.
• Customer Service: CCT handles all client relations. The assignment and contract with the Client are negotiated directly with CCT. Should there be need for a change or additional support, CCT will intermediate with the Client and Expert to assure smooth and satisfactory outcomes.
Working Together
Product and Models: Delivery
Based upon working directly with the Client through teleconferences, meetings and documentation review, we provide the following kinds of services: Problem Solve, Brainstorm, Strategize, Plan & Execute
• Facilitate strategy, operating and leadership sessions
• Prepare for strategy, operating and Board meetings
• Advise and edit strategic and operating plans, processes and documents
• Guide and collaborate on implementation plans and processes
• Create templates
• Support leadership and management initiatives
• Provide individual leadership and development coaching
• Execute a “Statement of Work” to cover any services provided
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Participating with the ExpertTerre™
Evaluation • Resume, Bio and Headshot
• Interview
• Meet Other Experts
• Attend Events
• Review and Approve Profile
• Access to the ExpertTerre™
Enrollment • Complete Documentation: Contract, Non-
Disclosure, Code of Conduct & Tax Documents, Business Cards, E-mail
• Myers Briggs Assessment
• Onboarding Session
• Upload Profile to Website
Engagement • Network with Experts & Business Leaders
• Participate for Professional & Personal Development
• Refer Clients and Experts
• Inclusion in CCT Marketing Campaigns
• Engage with Events
• Connect for Consulting, Speaking, Assignments & Opportunities
• Suggest & Input for CCT Business Model
Integration • Collaborate on Business Development
• Build New Networks
• Partner among Experts on Assignments
• Utilize Shared Services and Roll-up Models
• Supplement Existing Business
• Create New Business
• Enjoy Independence & Freedom
Finance and Governance
Finance
• Fees and Expenses: All Expert fees and expenses will be promptly paid in 30 days or less after receiving all supporting information and documentation. Fee schedules are subject to change.
• Insurance: CCT carries $3 million of coverage, each, for general commercial liability, as well as errors and omissions.
Governance
• Code of Conduct: All CCT Experts must annually complete compliance training, as well as read and execute the Code of Conduct.
• Non-Disclosure: A non-disclosure agreement must be executed as a part of the initial registration process. Any actual, anticipated, or perceived conflicts must be promptly disclosed to CCT, in writing.
• Consulting Agreement: A consulting agreement must be executed as a part of the initial registration and annual renewal process.
• Tax Documents: All required documents such as W-9 and I-9 must be completed and on-file before commencing any work on behalf of CCT.
Operations: Resources
Resources
• Staff: Dedicated service oriented team to schedule meetings, prepare documents, field messages, assist with logistics, and handle membership needs.
• Space: Office and conference space in convenient NYC and Westchester locations on an as needed and available basis, for CCT related business.
• Website: Professional profile, exposure for business development, information on upcoming events, and networking with other Experts.
• Membership: Twice yearly business development events, executive development, proprietary e-mail, business cards, and professional headshot.
Working Together
• Contact Information: Keep CCT Staff informed of all updates to resume, headshot, biography and contact information, including e-mail, phone and mailing address.
• Work Product: Experts act as independent contractors for CCT and will transmit all completed work for formatting and client preparation on a timely basis.
• Billing: Provide notification of all project/client hours worked no later than 30 days after completing the work. CCT handles all contracting and billing of clients.
• Service and Security: Inform CCT Staff immediately should you encounter any challenges in working with a client or another Expert, or experience inappropriate and unethical behavior, including harassment, bullying or intimidation.
• Ideas: Contact the Office directly with suggestions, questions or requests for resources and support.
Benefits of Membership
Introductory Membership: Profile listing on the website for up to six months and invitation to attend one event.
Our Foundation
Giving Back: Education, Community and Leadership
914-481-5914 www.changecreate.org
Mission: The Change Create Transform Foundation believes in a holistic model anchored in universal values – • A world in which people have the power and opportunity to utilize their full potential and gifts. • We realize this through our work with education, community, and leadership oriented missions and organizations. Promise Prize Scholar Objective: To promote learning and scholarship through educational support of new leaders who will actively participate in and serve their communities. The Change Create Transform Foundation provides ongoing support to foster relationships through a vibrant network of Academic Partnerships and Promise Prize Scholars to recognize and reward academic excellence and encourage leadership, scholarship, service and philanthropy. The Foundation was founded in 2010 as a 501(c)(3) Private Foundation. It includes a twelve-member Board of Advisors, including independent volunteers and Promise Prize Scholars, as well as a Faculty Council consisting of representatives from Academic Partners. Corporate
Responsibility: About the Foundation ACADEMIC PARTNERS
& SCHOLAR PROGRAMS Bronx Community College College of Mount Saint Vincent Montclair State Project GRAD- Newark, NJ Southern Illinois University - Edwardsville SUNY Buffalo Law School University of Illinois at Chicago University of Iowa University of St. Thomas, Minneapolis
55 PROMISE PRIZE SCHOLARS GRANTED &
$238,250 SCHOLARSHIPS FUNDED
THROUGH JUNE 30, 2015
Welcome Experts!