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EXPERIENTIAL LEARNING LECTURES Face-off With Sanjay Sahay A Thought Leader on Innovation Slide 2 Structure How it all started? Why Experiential Learning Lectures? ELL Module Innovation: Definition, Role of Ideas, History Principles of Innovation Process of Innovation Knowledge Layers Design Slide 3 Structure Innovation Life Cycle Diffusion Case Studies 1.Police IT, 2.Kundawada Kere, 3.Proposed University Examination System Conclusion Slide 4 ELL- How it all started? Slide 5 Why ELL Based on the concept of providing the right blend of theories of management principles and the practitioners experience out of project execution Best method of learning at the decision making level Can fall back on the Practitioner for consultancy support as well Resource base for lot of similar projects or customization across projects Slide 6 ELL We all have the Practitioners experience and expertise to become ELL resource persons Hope to make it a movement To cover all sectors of human existence Todays delegate composition is the reflection of this wish Will you all help create a knowledge based society? Slide 7 We are moving towards a knowledge based world Either we align or we perish Slide 8 Experiential learning Experiential learning takes place when a person involved in an activity looks back and evaluates it, determines what was useful or important to remember, and uses this information to perform another activity. John Dewey. Slide 9 Do Reflect Apply Experiential Learning Model 1 EXPERIENCE the activity; perform, do it 2 SHARE the results, reactions, and observations publicly 3 PROCESS by discussing, locking at the experience; analyze, reflect 4 GENERALIZE to connect the experience to real world examples 5 APPLY what was learned to a similar or different situation; practice Slide 10 Key Phrases for leader: Sit on your Hands, observe facilitate to the bigger picture. Experiencing: Key Concept - Planning for discovery Key Objectives are discovery oriented: to explore to examine to construct to arrange Action Step: Attention on the Learner Do ReflectApply 1 EXPERIENCE the activity; perform, do it Slide 11 Sharing: Key concept - Responding Key question - What happened? use open-ended questioning to stimulate thinking and feeling encourage pair-share and large group share allow adequate process time to include sharing Leaders role: Processing: Key concept - Analyzing Patterns Key question - Whats important? Personal and Group Reflection Steps Do ReflectApply 2 SHARE the results, reactions, and observations publicly 3 PROCESS by discussing, locking at the experience; analyze, reflect Slide 12 Generalizing: Key concept - inference Key question - So what? Leaders role: to guide youth in making connections between personal inner meaning of the activity and the broader world. Applying: Key concept - application Key question - Now what? Leaders role: to facilitate youth finding ways to use what they have learned in new situations. Connection and Application Step Do ReflectApply 4 GENERALIZE to connect the experience to real world examples 5 APPLY what was learned to a similar or different situation; practice Slide 13 Do ReflectApply Experiential Learning Model Experience the activity; Perform, Do it 1 Share the results, reactions, and observations Publicly What happened 2 Process by discussing, analyzing, reflecting Whats important 3 Generalize to connect the experience to real world Examples So What 4 Apply what was learned to a similar or different situation; Practice Now What 5 Slide 14 Innovation is the creation of better and effective products, processes, services, technologies, or ideas that are accepted by markets, governments and society What is INNOVATION??? Slide 15 These hands symbolizes the end user studied differently by large number of R& D and business development teams across the globe. INNOVATION FOR WHOM Slide 16 Worlds Great Innovators Steve Jobs Page & Brin Kiichiro Toyoda Bill Gates Akio Morita Sam Walton Richard Branson Gordon MooreJeff BezosMichael Dell Pierre Omidyar what made them different is question? Slide 17 A "new" idea is a combination of old elements. ' It is your ability to combine ideas in a unique way or to make useful associations among ideas. They had a new idea Slide 18 History Derives from Latin word innovatus which means to renew or change First researcher : Gabriel Tarde who defines it as series of 5 steps: 1. First knowledge 2. Forming an attitude 3. Decision to adopt or reject 4. Implementation/use 5. Confirmation of decision Slide 19 Innovation "Without innovation, new products, new services, and new ways of doing business would never emerge, and most organizations would be forever stuck doing the same old things the same old way." Innovation is a process of taking new ideas to satisfied customers. It is the conversion of new knowledge into new products and services. Innovation is about creating value and increasing efficiency, and therefore growing your business. Slide 20 Principles of Innovation Ideas are fragile Ideas are organic All ideas have value and should be given a hearing The originator of an idea needs assistance in idea enhancement and in promoting the idea internally Slide 21 Principles of Innovation The originator is the initial advocate of an idea and should be actively involved in its development. Only ideas which have been enhanced to demonstrate potential value will be brought to management. Slide 22 Principles of Innovation Both marketing and technical issues need to be addressed in the development of an idea. Differences among people constitute a strength, not a weakness. A mediator is often necessary to facilitate the communication of people from different cultures and who may possess clashing personalities. Slide 23 Principles of Innovation Risk taking ability. Without risk no innovation can become a reality Inclusion: ability to satisfy needs of present as well as distant customers thorough fulfilling their needs. Adoption: It is the greatest test of Innovation. Slide 24 Process of Innovation The Innovation process can be depicted as a series of funnels each getting progressively smaller. Typically sixty ideas into the top funnel only produces just one innovation. The funnels are labeled as the four phases in the process - idea generation, idea screening, feasibility and implementation. Slide 25 Effectiveness Criteria for an Innovation process Implement a few ideas at regular intervals Ensure feedback takes place - there must be communication channels to originators. Screening system should be simple, understood by everyone Ensure the system is promoted Transform ideas into reality at a reasonable speed - if the system is too slow we may be too slow to react to the market pace and turn off idea originators. Slide 26 Knowledge Layers of Innovation Slide 27 Design Design is the ability to move from the existing to the preferred Slide 28 The Present The Desired Future Design in the making Slide 29 The Present The Desired Future prototype Design embeds disruptive innovation as an organizational process The object of design can be a thing, service, experience, organizational structure, strategy, doctrine, or set of operational guidelines Design is a way of taking the journey to the desired future DESIGNEDDESIGNED Slide 30 Idea GenerationSelectionExecutionCommercialization Slide 31 Idea GenerationSelectionExecutionCommercialization Slide 32 Idea GenerationSelectionExecutionCommercialization Slide 33 Idea GenerationSelectionExecutionCommercialization Develop New ideas Slide 34 Idea GenerationSelectionExecutionCommercialization Ideas and innovations from inside the organisation patents and innovations from outside the organisation Develop New ideas Slide 35 Idea GenerationSelectionExecutionCommercialization Ideas and innovations from inside the organisation patents and innovations from outside the organisation Develop New ideas Slide 36 Idea GenerationSelectionExecutionCommercialization Ideas and innovations from inside the organisation patents and innovations from outside the organisation Select Successful Ideas Develop New ideas Slide 37 Idea GenerationSelectionExecutionCommercialization Ideas and innovations from inside the organisation patents and innovations from outside the organisation Select Successful Ideas Develop New ideas Technology Licensing IN Slide 38 Idea GenerationSelectionExecutionCommercialization Ideas and innovations from inside the organisation patents and innovations from outside the organisation Select Successful Ideas Develop New ideas Technology Licensing IN Slide 39 Idea GenerationSelectionExecutionCommercialization Ideas and innovations from inside the organisation patents and innovations from outside the organisation Select Successful Ideas Prototypes and Production Develop New ideas Technology Licensing IN Slide 40 Idea GenerationSelectionExecutionCommercialization Ideas and innovations from inside the organisation patents and innovations from outside the organisation Select Successful Ideas Prototypes and Production IP Licensing IN IP Licensing OUT Develop New ideas Technology Licensing IN Slide 41 Idea GenerationSelectionExecutionCommercialization Ideas and innovations from inside the organisation patents and innovations from outside the organisation Select Successful Ideas Prototypes and Production IP Licensing IN IP Licensing OUT Develop New ideas Technology Licensing IN Slide 42 Idea GenerationSelectionExecutionCommercialization Ideas and innovations from inside the organisation patents and innovations from outside the organisation Select Successful Ideas Prototypes and Production IP Licensing IN IP Licensing OUT Product brought to market Develop New ideas Technology Licensing IN Slide 43 Idea GenerationSelectionExecutionCommercialization Ideas and innovations from inside the organisation patents and innovations from outside the organisation Select Successful Ideas Prototypes and Production IP Licensing IN IP Licensing OUT Product brought to market Technology Spin-offs Develop New ideas Technology Licensing IN Slide 44 Forms Of Innovation Radical Innovation Incremental Innovation Slide 45 Forms Of Innovation Radical Innovation Incremental Innovation Slide 46 Diffusion of Innovation Diffusion is the process by which an innovation is communicated through certain channels over time among the members of a social system It is a theory that seeks to explain how, why, and at what rate new ideas and technology spread through cultures It is a 5 stage process viz., Knowledge, Persuasion, Decision, Implementation, Confirmation Slide 47 Five Stages in Decision Innovation Process Slide 48 Stage 1 - Knowledge In this stage the individual is first exposed to an innovation but lacks information about the innovation. During this stage of the process the individual has not been inspired to find more information about the innovation. Slide 49 Stage 2 - Persuasion In this stage the individual is interested in the innovation and actively seeks information/detail about the innovation Slide 50 Stage 3 - Decision In this stage the individual takes the concept of the change and weighs the advantages/disadvantages of using the innovation and decides whether to adopt or reject the innovation. Due to the individualistic nature of this stage Rogers notes that it is the most difficult stage to acquire empirical evidence Slide 51 Stage 4 - Implementation In this stage the individual employs the innovation to a varying degree depending on the situation. During this stage the individual determines the usefulness of the innovation and may search for further information about it Slide 52 Stage 5 -Confirmation Although the name of this stage may be misleading, in this stage the individual finalises his/her decision to continue using the innovation and may end up using it to its fullest potential Slide 53 Ecology of Innovation Seed cant become a tree in a desert Life of an idea depends upon the surroundings, time and the culture Infosys could get English educated cheap, young work force due to demographic transition in India Slide 54 Risk and Innovation Risk and innovation results in entrepreneurial capabilities Venture capitalism concept is nothing but reward to innovative but risky idea Best example: Steve Jobs Slide 55 Customers needs What it needs to make an innovative product which is acceptable to different sections Think about designing an I PAD.. Why to have a separate camera, mobile, computer, song player, GPS etc. Innovation is bringing all these needs in one place. This is innovation. Slide 56 I Pad 64 GB space High resolution display Wifi, bluetooth Video camera, recording Sensors Speakers, microphone GPS Audio play back TV and video player Mail attachments support, language support Slide 57 Time for a little Tea Break Slide 58 Case Studies Successful- Police IT Evolving- Operation Kundawada Kere Proposed-University Examination System Slide 59 Why an ERP? Why this metamorphosis? Slide 60 The ERP Slide 61 ERP Characteristics An integrated system that operates in real time (or next to real time), without relying on periodic updates. Slide 62 ERP Characteristics A common database, which supports all applications A consistent look and feel throughout each module Installation of the system without elaborate application/data integration by the Information Technology (IT) department Slide 63 Police IT ERP Comprehensive ERP system providing seamless integration of the day to day operations of the Police Department Slide 64 Police IT ERP In its conceptualization, creation and roll out, it would have a pioneering impact in the way Police in India would go digital in the days to come Slide 65 Police IT-Modules Crime Law & Order Traffic Finance Administration Stores Armed Reserve Motor Transport Training Wireless Forensic Science Laboratory Executive Information System Slide 66 Police IT 2OOO becomes an ERP Slide 67 INNOVATION IN POLICE IT 2000 Slide 68 Application Training Unstructured to dynamically structured model Established training centers to temporary need based training establishments Police IT development team assigned training tasks Training of Trainers Manpower resources co-located at geographically convenient locations based on Users needs Slide 69 Application Training Simple to complex modules One major push for the main crime module More than 6000 users trained in less than one month Training in local language Trainer trainee relationship Respect provided to human resource with knowledge irrespective of rank Slide 70 Creation and maintenance of Broadband Networking Slide 71 Slide 72 Creation and Maintenance of Broadband Networking Today the Karnataka State Police Wide Area Network is the only Broadband Network in the country, fully functional in the internal security sector, connecting 1439 locations on MPLS, VPNoBB and Internet leased line and running a fully functional ERP for the last two years. Maintained by departmental human resources with a demonstrated capability Slide 73 Kundwaada Kere- Davangeres Pride Innovation comes out of Passion and Clarity of Purpose Slide 74 Kundawada Kere- Davangeres Pride Innovation comes of Passion and Clarity Of Purpose A SINGLE BLUEPRINT Slide 75 Kundwaada Kere- Davangeres Pride Innovation comes out of Passion and Clarity of Purpose A team by design and not default Slide 76 Kundawada Kere- Davangeres Pride Innovation comes out of Passion and Clarity of Purpose Knowledge Base is at the base of Innovation Slide 77 Kundawada Kere- Davangeres Pride Innovation comes out of Passion and Clarity of Purpose A One of Its Kind Business Model Mentor to Guide Slide 78 Kundawada Kere- Davangeres Pride Mixed Pressure Group Involvement of all Slide 79 Kundawada Kere- Davangeres Pride Innovation comes out of Passion and Clarity of Purpose It is all in the field Slide 80 Kundawada Kere- Davangeres Pride Innovation comes out of Passion and Clarity of Purpose Sanctity of Expert Advice Slide 81 Kundawada Kere- Davangeres Pride Innovation comes out of Passion and Clarity of Purpose Innovation needs required momentum Slide 82 Kundawada Kere- Davangeres Pride Innovation comes out of Passion and Clarity of Purpose Innovation needs required momentum The long road ahead Slide 83 University Examination System Major Overhaul Kuvempu University Answer Script Scandal 14/15 th May, Night 6 Accused arrested All accused are assistants Slide 84 University Examination System Major Overhaul Kuvempu University Answer Script Scandal Modus changing original answer sheets 1.At the time of encoding the answer 2.Taking away all the answer sheets to their house and changing inside portion keeping outer page intact before encoding 3.Striking off the serial number of the original answer sheet & sticking on fake one & mix it in the original bundle Slide 85 University Examination System Major Overhaul Kuvempu University Answer Script Scandal Issuing Fake Marks Card/Degress 1.Issuing fake degree and marks card for 2 lakhs per person 2.Changing marks in Base Registers, prompting authorities to issue modified marks 3.Completely fake degrees by pilfering original blank marks card/degrees. Pilfered holograms also Slide 86 University Examination System Major Overhaul Kuvempu University Answer Script Scandal Most interesting is that they undertake services for verification of document when the employer sends them to Univ. for verification They hijacked letters which were sent by employers to the Univ. and used to sent fake letters on behalf of the Univ/colleges Slide 87 University Examination System Major Overhaul INTEGRATED UNIVERSITY EXAMINATION MANAGEMENT SYSTEM Comprising of the following modules: Creation, collation, storage, transfer and printing of question paper at the examination hall Evaluation and tabulation Creation of Base Registers, printing of marks card, dispatch etc Creation of a Univ Records Section, full digital as a separate entity Slide 88 Customer/End User is at the center of the Universe His needs at the existential level Improve his living Citizens for the Government Walkers/picnic goers for Kundawada Kere Photographers/ BirdWatchers/Researchers Slide 89 Creativity and Passion are at the heart of Innovation Slide 90 Thanks for your Time and Patience