experiencing the other - education resources … (1994; 1998) to conceptualize what we were trying...

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41 Teacher Education Quarterly, Fall 2013 Experiencing the Other: The Impact of Service-Learning on Preservice Teachers’ Perceptions of Diversity By Barri Tinkler & Alan Tinkler In response to the increasing diversity inAmerican public schools and concerns over inequities in opportunity and achievement, many teacher education programs are infusing multicultural topics and coursework into their programs (Akiba, 2011; Hollins & Guzman, 2005). While some programs utilize what O’Grady (2000) called the Human Relations approach to multicultural education with an emphasis on “reducing prejudice and getting along with others” (p. 11), other programs drive things further and seek to foster a social justice orientation in their students (Zeichner, 2003). O’Grady (2000) has labeled this social justice approach as So- Barri Tinkler and Alan Tinkler are assistant professors in the Department of Education of the College of Education and Social Services at the University of Vermont, Burlington, Vermont. cial Reconstructionist Multicultural Education since it “teaches directly about oppression, discrimination, social justice, and how to take action against these inequities” (p. 4). Fostering a social justice disposi- tion can be a challenging endeavor when working with white, middle-class pre-service teachers who have grown up in rural or suburban environments with very limited experience with diversity (Causey, Thomas, & Armento, 2000). Because of this, teacher educators have to consider an approach that allows an opening of students’ minds to ideas of diversity and

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Teacher Education Quarterly, Fall 2013

Experiencing the Other:The Impact of Service-Learning

on Preservice Teachers’Perceptions of Diversity

By Barri Tinkler & Alan Tinkler

InresponsetotheincreasingdiversityinAmericanpublicschoolsandconcernsoverinequitiesinopportunityandachievement,manyteachereducationprogramsareinfusingmulticulturaltopicsandcourseworkintotheirprograms(Akiba,2011;Hollins&Guzman,2005).WhilesomeprogramsutilizewhatO’Grady(2000)calledtheHumanRelationsapproachtomulticulturaleducationwithanemphasison “reducing prejudice and getting along with others” (p. 11), other programsdrivethingsfurtherandseektofosterasocialjusticeorientationintheirstudents(Zeichner,2003).O’Grady(2000)haslabeledthissocialjusticeapproachasSo-

Barri Tinkler and Alan Tinkler are assistant professors in the Department of Education of the College of Education and Social Services at the University of Vermont, Burlington, Vermont.

cialReconstructionistMulticulturalEducationsinceit“teachesdirectlyaboutoppression,discrimination,social justice,andhow to takeactionagainst theseinequities”(p.4).Fosteringasocialjusticedisposi-tion can be a challenging endeavor when workingwith white, middle-class pre-service teachers whohave grown up in rural or suburban environmentswithverylimitedexperiencewithdiversity(Causey,Thomas,&Armento,2000).Becauseofthis,teachereducatorshavetoconsideranapproachthatallowsanopeningofstudents’mindstoideasofdiversityand

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socialjustice.Thisstudyexploresourattempttoinitiatethisprocessthroughtheuseofaservice-learningexperience. This interpretivestudyelucidates theexperiencesofagroupofpreserviceteachers(n=37)participatinginaservice-learningprojectasacourserequirementforasocialfoundationsofeducationcourse.Thepreserviceteacherswererequiredtocompletetenhoursofservice(withatleastsixvisits)atalocalJobCorpsCenter.TheytutoredJobCorpsstudentsseekingtocompletetheirhighschooldiplomaorGeneralEducationalDevelopment(GED)highschoolequivalencydiploma.Thisexperience required thegroupofpredominantlywhite,middle-classpreserviceteacherstointeractone-on-onewithadiversegroupofstudentsprimarilyfromurbanareas.Thepurposeofthisstudyistoexploretheimpactthatthisexperiencehadonthepreserviceteachers’perceptionsofandreceptivenesstodiversity.

Review of Literature Thereisagrowingneedforanemphasisondiversitywithinteachereducationprograms.Thereareseveralreasonsforthis.Firstofall,asBrown-JeffyandCooper(2011)pointedout,America’sschoolsarebecomingincreasinglydiverse.Thegrow-ingpopulationofEnglishLearnershascreatedchallengesforteachersandschoolswhoarenotpreparedtoprovidethesupportrequiredtohelpallstudentsreachtheiracademicpotential.Anotherconcernisthepersistentachievementgapforstudentsofcolor(Hollins&Guzman,2005)andstudentsinpoverty(Murphy,2009).Agrow-ingbodyofresearchhaspointedtopovertyasthemostimportantfactorinfluencingacademicachievementinU.S.schools(Berliner,2006),particularlygiventhatlowsocioeconomicstatusstudentstendtobeconcentratedinschoolswithlessexperi-encedteachersandfewerresources,thusreinforcingtheopportunitygap(Carter&Welner,2013).Asimportantasanemphasisondiversityistosupportthesuccessofstudentsofcolor,EnglishLearners,andstudentsinpoverty,attentiontodiversityisalsoimportantinsupportingthesocialandmoraldevelopmentofWhiteyouthwhoarelivinginincreasinglysegregatedcommunities(Ladson-Billings,1994)andattendingincreasinglysegregatedschools(Garland,2012). SincetheteachingpopulationcontinuestobepredominantlyWhite(Assaf,Battle,&Garza,2010),tacklingissuesofdiversityandsocialjusticewithinteachereducationcanbeachallengingproposition.Preserviceteacherswithlittleexperiencewithdiversityareoftenresistanttoacriticalexaminationoftheseideas(LaDuke,2009).AstudyconductedbyGaine(2001)foundthatstudentsweredefensiveandangryduringexplorationsoftheseissuesandresistedthediscussionofthesetopics.GayandKirkland(2003)describedstrategiesthatpreserviceteachersusedtotrytoavoidorshutdowndiscussionsaboutrace.LaDuke(2009)describedtheuseofsilenceasoneformofresistance. Someteachereducatorssuccessfullyutilizeinstructionalstrategiestotrytoaddressthisresistance.McFallsandCobb-Roberts(2001)utilizedcognitivedis-

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sonanceinstructiontoaddressresistance.Studentswereintroducedtoreadingsthatchallengedtheirideasaboutraceandwereaskedtoanalyzetheirreactionstothereadingsusingthelensofcognitivedissonancetheory.Theauthorsfoundthatusingthismetacognitiveprocessreducedstudentresistance.Brown(2004)positedthatteachereducatorscanimproveculturaldiversityawarenessbyutilizinginstructionalpracticesthatrequirestudentstoexaminetheirownculturalidentityasafirststepinexaminingculturalissues.AninitialassignmentusedbyBrown(2004)askedstudentsto“researchtheirheritageandcomepreparedtointroducethemselvesina‘culturalpuzzle’thatdescribedtheinfluencesthatmadethemwhotheyare”(p.331).Theauthorfoundthatfocusinginitiallyonself-awarenessledtodecreasedresistancetocoursecontent. However,researchhasalsobeenconductedthatpointstotheideathatcoursecontentalonemaynotbeenoughtochangestudentbeliefsaboutdiversity.AstudybyCockrell,Placier,Cockrell,andMiddleton(1999)foundthatamulticulturalfoundationscoursehadlittleimpact.Theauthorsfoundthattheabilitytochangestudent beliefs was impacted by prior experience, political beliefs, and beliefsaboutschools.ResearchbyJohnson(2002)demonstrated that racialawarenesswasdeterminedbyprevioussignificantexperienceswithdiversity.Whatdowedoforstudentswhohavenothadpreviousexperiencewithdiversityandwhoareresistanttocoursecontentalone? Someteachereducatorshavesoughttosupplementmulticulturalcourseworkwithfieldexperiencesindiversesettings(Hyland&Noffke,2005;Sleeter,2001).Melnick and Zeichner (1998) pointed to the value of immersion opportunitiesforincreasingawarenessofdiversity.BurantandKirby(2002)conductedastudylookingatpreserviceteacherswhocompletedafieldexperienceinurbanschools.Inadditiontothepracticum,thepreserviceteachersalsocompletedacommunityprojectfortenhours.Almosthalfofthestudentssaidthattheexperiencedeepenedortransformedtheirunderstandingofdiversityandurbanschools. Inadditiontoutilizingdiversefieldplacements,thereisalsoagrowingmove-mentinteachereducationtoincorporateservice-learningexperiencesintoteacherpreparationprograms.Thoughtherearemultipledefinitionsofservice-learning,thedefinitionweemployinconceptualizingandconstructingservice-learningexperi-encesisthedefinitiondevelopedbytheNationalService-LearningClearinghouse(n.d.).Thisdefinitionstates:

Service-learningcombinesserviceobjectiveswithlearningobjectiveswiththeintentthattheactivitychangeboththerecipientandtheprovideroftheservice.Thisisaccomplishedbycombiningservicetaskswithstructuredopportunitiesthatlinkthetasktoself-reflection,self-discovery,andtheacquisitionandcomprehensionofvalues,skills,andknowledgecontent.(WhatisService-Learningsection,para.1)

Basedonthisdefinition,thegoalistoachievechangeforboththestudentsparticipat-ingintheservice-learningexperienceaswellastherecipientsoftheservice.While

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thisdefinitionfocusesattentionontheneedtoaffectchange,researchersarefindingitnecessarytodifferentiatebetweendifferentformsofservice-learningsincedifferentformsengenderdifferentoutcomes.MarulloandEdwards(2000),forinstance,havedistinguishedbetweencharityservice-learning,whichfocusesprimarilyontheserviceitselfandthebenefitstouniversitystudents,andsocialjustice(orcritical)service-learningwhichfocusesontheideaofunderstandingunderlyingsocialproblemsandseekingtocreatechangeforandwiththecommunity(Mitchell,2008). Agrowingbodyofresearchdemonstratesthebenefitsofservice-learningforpreserviceteachers.Someofthesebenefitsincludeincreasedself-esteemandself-efficacy(Root&Furco,2001;Wade,1995),improvedproblemsolvingandautonomy(Root&Batchelder,1994),andenhancedacademicdevelopment(Root&Furco,2001).AccordingtoSwick(1999),anotherbenefitisstrengthenedperspectivesofcaring.Thisisimportantsincetheliteratureonculturallyrelevantpedagogypointstocaringasacentralaspectofthisteachingstance(Garcia,2000;Pang,2001). Anotherbenefitthatisofparticularinteresttoteachereducationprogramsistheimpactofservice-learningonpreserviceteacher’sperceptionsofandreceptive-nesstodiversity.Multiplestudieshaveshownthatmulticulturalservice-learningexperiencesprovideagreaterawarenessofdiversity(Anderson,Swick,&Yff,2001;Baldwin,Buchanan,&Rudisill,2007;Bell,Horn,&Roxas,2007;Boyle-Baise,2005;Stachowski&Visconti,1998;Wade,2000)aswellashelpingpreserviceteacherstodevelopamorecomplexunderstandingoftheirownethnicity(Bollin,1996).Inadditiontoincreasedawareness,astudybyBoyle-Baise(1998)demonstratedthatservice-learningcanalsoimprovepreserviceteachers’receptivenesstomulticulturalissues.Boyle-Baise(1998)foundthatamulticulturalservice-learningexperiencepromptedgreateracceptanceofstudentsofcolorintheK-12classroomandawill-ingnessonthepartofpreserviceteacherstotrytochangetheirownpedagogyandcurriculumwhileastudybyConner(2010)demonstratedthataservice-learningexperiencechangedpreserviceteachers’perspectivesabouturbanstudentsofcolor.Brown(2005),inastudyofamulticulturalservice-learningproject,foundthatinadditiontoincreasedawarenessandreceptivenesstodiversity,theservice-learningexperiencealsoraised“thelevelofcommitmenttowardsocialjustice”(p.67). Thoughmulticulturalservice-learningexperienceshaveshownpromiseintermsofpreserviceteachers’responsivenesstodiversity,therecanbeunintendedeffects.Boyle-BaiseandLangford(2004)utilizedaservice-learningexperienceworkingwithlow-income,urbanyouth.Thoughstudentscameawayfromtheexperiencewithanincreasedawarenessofsocialproblemsandacommitmenttosocialchange,theservice-learningexperiencedidnotpromptawarenessofthepreserviceteach-ers’ownprivilegeandfosterednegativeperspectivesofcommunitymembersandparentsforsomestudents.Bell,Horn,andRoxas(2007)conductedastudyofamulticulturalservice-learningexperiencecompletedbypreserviceteachersworkingwithyouthinanafterschoolprogram.Theauthorsfoundthattheservice-learningexperienceencouragedamorecomplexunderstandingofdiversity.However,there

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waslimitedevidencethatthepreserviceteachersdevelopedknowledgeofhowtoapplythisenhancedunderstandingofdiversitytotheirclassroompractice.Theseresultspointtotheneedtoconstructcoursecontentusingacriticallensinordertosupportsocialjusticeoutcomes. Thisstudyseekstoaddtothegrowingbodyofresearchthatlooksattheimpactofmulticulturalservice-learningexperiences.Theresearchquestionwhichguidesthisstudyis:Canaservice-learningexperienceimpactpreserviceteachers’percep-tionsofandreceptivenesstodiversity?

Conceptual Framework Whenconsideringhowtoarticulatewhatwewerehopingtoachievewithourstudents,weturnedtophilosophy.WeusedthewritingsofthephilosopherAlphonsoLingis(1994;1998)toconceptualizewhatweweretryingtoachievethroughtheuseoftheservice-learningexperience.LingisisacontemporaryphilosopherwhoseworkhasbeengreatlyinfluencedbybothKantandLevinas.Hisworkisgroundedintheconstructoftheimperative.Lingisdefinestheimperativeasthedrivewithinustoprovidemeaningandordertoourworld.Thisdriveisbothphysiologicalandpsychological.Itisthisdrive,thisimperative,whichdirectsourthought.Lingis(1998)stated:

Theimperativeitselfisnotaconcept,withwhichwerepresentsomecontent.Itisacommandthatweconceptualizecorrectly.Itisnotaprincipleoralaworanorder.Itisacommandthattherebeprinciplesandthatourthoughtrepresentorder—orthatwerepresenttheunprincipledandthechaoticcorrectly.(p.179)

Itisthisimperativewhichdrivesourthoughtsandperceptions,andinturn,influ-enceshowweviewtheworld. Lingisacknowledgesthatone’simperativeisinfluencedbythecodingoftheculturetowhichonebelongs.Hewrote:

Thepostureandmovementsoftheother,asoneperceivesthem,donotonlyshowpositionanddisplacementcodedbyphysicalandphysiologicallaws;theyalsoshowaculturalcoding…Whentheotherspeaks,itiswiththetongueofanation,theintonationofaclass,therhetoricofasocialposition,theidiomofasubculture,thevocabularyofanagegroup.(Lingis,1994,p.24)

Bothourknowledgeandourculturalsystemsaremanifestationsofindividualimpera-tives.Howweviewothers,includinghowweconceptualizebeauty,areconstructsthatareculturallydeterminedandthus,inturn,aresubjecttotheimperative. Itcanbedifficulttorecognizeone’sownimperative;infact,therecognitionoftheselfusuallycomesthroughexposuretotheother.Mostwriterswhousetheterminologyof“theother”aredescribingthosewhoareverydifferentthanoneself;however,Lingisdescribestheotheraseveryoneoutsideofoneself.ForLingis,com-ingintocontactwiththeotherallowsanindividualtobecomeawareoftheirown

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imperative.Oneusuallyrecognizesthisdifferenceasculturesinceimperativesaremanifestedinculture.Byrecognizingdifference,onerealizesthateachindividualisoperatingfromadifferentimperative. Itisasdifficulttounderstandone’sownimperativeasitistounderstandtheimperativeoftheother.But,itisthroughinteractionsthatweareabletomorefullyunderstandourownimperativeaswellastheother’simperative.ForLingis(1994),“torecognizetheotheristorespecttheother”(p.23).Therespectfortheotherinvolvestherecognitionthattheotherisruledbyhis/herownimperativewithoutmakinganyvaluejudgmentsabouttheother’simperative.ForLingis,asidefromabuse,thereisnorightorwrong,onlydifference.Unlessanindividualrecognizesandrespectsthesedifferences,thatindividualholdshis/herimperativeinauthorityovertheimperativeoftheother. Lingisbelievesthatindividualsneedtoexperiencetheotherface-to-faceinordertoapproachanunderstandingoftheother’simperative.Interactioncannotbemerelyanintellectualprocess,norcanoneaccesstheotherthroughreading.Lingis(1994)wrote,“Itiswiththenakednessofone’seyesthatoneexposesoneselftotheother,withone’shandsarrestedintheirgripsonthingsandturnednowtotheother,open-handed,andwiththedisarmedfrailtyofone’svoicetroubledwiththevoiceofanother”(p.11). Thisface-to-faceinteractionwaswhatwehopedtoprovidetoourstudents.Wewantedthemtobegintorecognizetheirownimperative,andformanyofourstudents,thiswasanimperativecharacterizedbywhite,middle-classculturalnorms.Wealsowantedourstudents tobegin to recognizeanddevelop respect for theimperativeoftheotherinordertogaintheawarenessthatweareallinfluencedbytheculturalmanifestationsofourimperative.InastudyconductedbyStachowskiandMahan(1998),theauthorsfocusedontheimpactofculturalimmersionexperi-encesonpreserviceteacherswhospenttimeonaNavajoreservation.Onestudentreflectingontheexperiencewrote:

IhadachancetolearnalotabouttheNavajoworld,andpeopleherelearnedmoreabouttheAngloways.Whetherwelikecertainaspectsofoneanother’scultureisirrelevant.Culturalimmersionallowsonetorealizethatpeoplearethewaytheyareforvalidreasons,nojudgmentattached.(p.157)

Thisquoteexemplifiestherespectthatweareseekingtopromoteinourownstu-dentsbecausewefeelthatitisthisrespectthatisanimportantstepinfosteringadispositionthatseekstocreatechange.

Methods

Participants and Pedagogical Context Theparticipantsofthisstudywere37preserviceteachers(twostudentschosenottoparticipateinthestudy)enrolledintwosectionsofasocialfoundationsof

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educationcoursetaughtbythefirstauthorinasmall,public,Mid-Atlanticuniver-sity.Thefoundationsofeducationcourseiscompletedasthesecondcourseintheteachereducationsequence.Moststudentscompletethecourseduringtheirfirstorsecondyearofcollege.Theteachereducationprogramseekstofosteradispositionthatisopenandreceptivetoissuesofdiversityandsocialjustice.Inordertoplaceanemphasisontheseideas,theprogramhaschosentoweavethesetopicsthroughouteverycourseintheprogramratherthancreatingonestand-alonecourse(Hollins&Guzman,2005).ResearchbyMcGuireandSchiller(2003)demonstratedthatthisinfusionapproachcanbesuccessfulinincreasingstudents’awarenessofmulticul-turalism.Thefoundationscourseexploresmanyofthetraditionaltopicscoveredinasocialfoundationscourse,suchasthehistoryandphilosophyofeducation,butalsospendsaconsiderableamountoftimeexploringissuesrelatingtodiversity.Coursecontentandreadingsarechosenwiththeintenttopromotedialogueandexplorationofissuesrelatingtopower,privilege,andoppressionwithinAmericansociety. Inordertobringtheseissuesaliveforthestudentsparticipatinginthecourse,thedepartmentchosetoimplementaservice-learningcomponentaspartofthecourse.AllofthepreserviceteachersinthecoursearerequiredtocompletetenhoursoftutoringatthelocalJobCorpsCenter.Theserviceexperiencewasinitiatedatthebeginningof thesemesterwhen theacademicmanager fromJobCorpscame tocampustointroducethepreserviceteacherstoJobCorps.Aspartoftheorientation,severalJobCorpsstudentstalkedabouttheirgoalsandaspirationsforthepartnershipandhowthepreserviceteacherscouldsupportthesegoals.ThepreserviceteachersthenattendedanorientationattheJobCorpscenterwithatourledbyJobCorpsstudents.Aftertheorientation,thepreserviceteacherswererequiredtoconductatleastfivetutoringvisitsforaminimumoftenhours.Sincemosttutorsandtuteeshadtutoringsessionsofonetooneandahalfhours,mosttutorsmadeatleastsevenvisitstotheJobCorpsCenterinadditiontotheorientationatthebeginningofthesemester,providingasustainedexperienceoverthecourseofthesemester. ThestudentsattheJobCorpsCenter,afederallyfundedprogram,rangeinagefrom16-24.WhilethereisamixtureofethnicitiesandsocioeconomicbackgroundsrepresentedatJobCorps,themajorityofthestudentsarestudentsofcolorfromregionalurbanareaswhocomefromeconomicallydisadvantagedfamilies.Thepopulationofstudentsisconsistentlyaround78%African-Americanmales.MostJobCorpsstudentshavecomevoluntarilyseekingoutnewopportunitieswhileasmallpercentagearerequiredtocompletetheprogrambecauseofacourtmandate.TheJobCorpsstudentsareworking tocompleteahighschooldiplomaor theGeneralEducationalDevelopment(GED)highschoolequivalencydiploma.AftercompletingtheirhighschooldiplomaorGED,theJobCorpsstudentstypicallycompletetrainingforatrade. WhentheJobCorpsstudentsfirstarriveatthecenter,theyaregivenatesttodeterminetheirbasicskilllevels.AccordingtotheacademicmanageroftheJobCorpsCenter,itisnotunusualtoseestudentstestingatthe3rdor4thgradelevel

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inreadingandwriting,andmanyofthestudentstestatlowerlevelsinmathematics.Someofthestudentshavelearningdisabilities,sometimesdiagnosed,sometimesnot,whileothershavejustbeenpassedthroughthesystemwithoutdevelopingtheneededknowledgebase.AnissueofparticularfrustrationfortheacademicmanageriswhenastudententersJobCorpswithahighschooldiploma,yetstilltestsatlowlevelsonthebasicskillstest.Eventhoughthesestudentscantrainfortheirtrade,theacademicmanagerpushesthemtoexpandtheirknowledgebaseinthebasicskillsofreading,writing,andmathematicswhiletheyarecompletingtheirtraining. Incontrast,thepreserviceteacherswhoparticipatedinthisstudywereprimar-ilyWhite(reflectingthepopulationoftheuniversitywhichis91%White).Mostofthemcamefromruralorsuburbanareasintheregion;onlyafewcamefromurbanareasorhavelivedinurbanareasinthepast.Someofthepreserviceteachersidenti-fiedthemselvesinwrittenreflectionsascomingfromlowersocioeconomicstatushomes,andtherewereafewfirstgenerationcollegestudentsinthegroup;however,mostofthepreserviceteachersinthissamplecamefrommiddleclassbackgrounds(onlyabout22%oftheuniversitypopulationiseligibleforfederalPELLgrants).Thepreserviceteachersrangedinagefromtheirlateteenstotheirearlythirties,butthemajoritywere18-19yearsold.Inthisgroupof37students,therewere28femalestudentsandninemalestudents.Onesectionofthecoursewascross-listedwithagraduatefoundationscourseintheMATprogram.Therefore,threeofthestudentsinthesampleof37weregraduatestudents.Thetwosectionsofthefoundationscourseincludedamixtureofelementary,secondary,andK-12preserviceteachers.

Data Collection and Analysis Inordertopursueourresearchquestion,wedesignedaninterpretivestudysince“interpretiveresearchseekstoperceive,describe,analyze,andinterpretfeaturesofaspecificsituationorcontext,preservingitscomplexityandcommunicatingtheperspectivesoftheactualparticipants”(Borko,Whitcomb,&Byrnes,2008,p.1025).Wecollectedavarietyofdatatoexploretheimpactthatthisservice-learningexperiencehadontheparticipantsinthecourse.Oneoftheprimarysourcesofdatathatweutilizedinthestudywasreflectionpapers.Throughoutthesemester,thestudentswereaskedtowritebriefreflectionpapers(onetotwopages)ontheirexperiencestutoringatJobCorpsandtheconnectionstheyweremakingtothetopicswewerestudyinginthecourse.Forexample,whenexaminingschoolfund-ing,thepreserviceteacherswererequiredtotalkwiththeirJobCorpstuteeabouttheresourcesavailableintheschoolstheyattendedpriortocomingtoJobCorps.Manyof theJobCorps tuteesdescribedovercrowded,dilapidatedschoolswithinsufficientordatedclassroommaterials.Attheendofthesemester,thestudentswereaskedtowriteacomprehensivereflection(fivepages)ontheservice-learningexperiencethatsynthesizedwhattheyexperiencedatJobCorpsandwhattheyfelttheylearnedfromtheexperience.Weanalyzedthreesetsofreflectionpaperswrit-tenthroughoutthesemester(111papers),andweanalyzed37finalreflections.

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In order to provide creditability for the study, we utilized methodologicaltriangulation (Creswell&Miller,2000). Inaddition toanalyzing the reflectionpapers,wealsoadministeredabrief,anonymousquestionnairethatallowedthestudentstoprovidefeedbackontheexperience.Thisquestionnaireincludedbothopen-endedandclosed-endedresponseitems(Creswell,2002).Thequestionnaireaskedstudentswhattheylearnedfromtheservice-learningexperienceingeneral,whether theservice-learningsupported theirunderstandingofwhatwewere instudyinginclass,andwhethertheservice-learningexperienceprovidedthemwithabetterunderstandingofhowtoworkwithstudentsfromdiversebackgrounds. Usinganopencodingprocess,wecodedthereflectionpapersandquestion-naireslinebyline.Wethenidentifiedmajorthemesthatemergedthroughthecodingprocess.Ouranalysiswasaniterativeprocessofmovingbetweencloseanalysisofindividualcodesandbroadercategoriesandthemes.Wethengroupedthemesusingaprocessofaxialcoding(Charmaz,2006)whichallowedustoidentifythreebroadoverarchingcategoriesorthemes.Toprovideanexampleofthecodingprocess,someofthecodesthatemergedduringtheinitialcodingprocessincluded:“firstexperiencewithdiversity,”“experienceofculture shock,”and“feelinguncom-fortableintheJobCorpssetting.”Thesecodesweregroupedintothecategoryof“recognizingtheselfasother”whichisacategorywithintheoverarchingthemeof“theselfasother.” Aftercodingthereflectionpapersandresponsesfromthequestionnaire,weconductedinterviewswithsixstudentsseekingtoconfirmordisconfirmtentativethemesthathademergedfromthesedata.Weinterviewedfivefemalesandonemalestudentwithstudentsrepresentedfrombothsectionsofthecourse.Wese-lectedstudentsbasedontheirpreviousexperienceswithdiversityasdescribedintheirfinalwrittenreflections.Wesoughttoincludestudentswithdifferentlevelsofexperiencewithdiversityintheirownschoolingexperience,rangingfromextensiveexperiencetonopreviousexperience. Duringtheinterviews,weusedasemi-structuredinterviewprotocol(Rubin&Rubin,1995).Wehadspecificquestionsthatweaskedineachinterviewtosupportcross-interviewanalysis(Patton,1990),butwealsoallowedtheconversationtoflowinwhateverdirectiontheintervieweechose,andweusedprobingquestionstoexplorethesemeanderingsmorefully.Theinterviewprotocolincludedquestionsthataskedparticipantstoreflectonwhattheylearnedfromtheservice-learningexperience, todescribewhat they learnedaboutworkingwithdiverse learners,tomakeconnectionsbetweentheexperienceandcoursecontent,andtocomparetheexperiencetoothermoretraditionalfieldexperiencestheyhadcompletedintheteachereducationprogram.Theinterviewsweretranscribedverbatimandweusedasimilarcodingprocessthatwasusedforthereflectionpapersandquestion-naires.Inadditiontoconfirmingthemesthathademergedthroughtheanalysisofthereflectionpapersandquestionnaires,theinterviewsalsoaddeddepthtotheseemergingthemes.Asaformofmemberchecking,thefindingsweresharedwith

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courseinstructorsteachingtheothersectionsofthefoundationscourseaswellastheacademicmanageratJobCorps.

Findings Thisstudysoughttodeterminewhetheraservice-learningexperiencecouldimpactpreserviceteachers’perceptionsofandreceptivenesstodiversity.Allofthedatacollectedprovideevidencethatthisservice-learningdidhaveanimpactonthisgroupofpreserviceteacherstovaryingdegrees.Studentswhobeganthecoursewithanopennesstodiversityfoundthattheexperiencefurtherbroadenedtheirunderstandingofthesetopicsandideas.Forstudentswhowerelessopen,theexperiencecreatedsomeawarenessthatunderstandingandaddressingdiversitywasimportanttotheircontinuedgrowthasfutureteachers. Thereflectionpapersthatthestudentswroteattheendoftheexperiencewereoverallverypositive;thestudentsexpressedthattheyfelttheyhadgrownthroughtheexperience.Thefirstauthorestablishedearlyinthecoursethatstudents’gradeswouldnotbepenalizediftheywerecriticaloftopicswewereexamininginthecourse;theessaysweregradedbasedoncompletenessnotcontent.OneofthereflectionsstudentswroteearlierinthesemesterrequiredthattheyrespondtothearticlebyPeggyMcIntosh(1990)titled“WhitePrivilege:UnpackingtheInvisibleKnapsack.”Studentswhowereverycriticaloftheessaywerenotpenalizedintheirgradeforthereflection,andthestudentsrecognizedthis.Wemaintainedanopenandcriticaldialoguethroughoutthecourse,andthefirstauthorencouragedstudentstoexpresstheirownopinionsregardlessofwhattheythoughttheinstructor’sopinionmightbe.Datafromtheanonymousquestionnairealsosupportthethemesthatemergedinthereflectionpapers.Onlytworespondentsexpressednegativefeelingstowardtheexperienceandfelttheydidnotlearnfromtheexperience. Thethemesthatemergedfromthereflectionpapersandquestionnairesandthatweresupportedingreaterdepththroughtheinterviewstiedirectlytothephilo-sophicalframeworkofAlphonsoLingis.Thethreebroadthemesthatemergedare:seeingtheselfasother,recognizingtheimperativeoftheother,andmovingtowardsocialjustice.Thoughweexploretheseasthreestagesorlevels,studentsdidnotnecessarilyexperiencetheseasalinearprocess.However,wepresentthesestagesinalinearwaybecausewebelievethateachstagemustatleastbetouchedupon,whetherornotitisrealizedindepth,aspartoftheprocessofmovingtoagreaterlevelofawareness.

The Self as Other During thefirst stage,whichwe titled “TheSelf asOther,” thepreserviceteachersrecognizedthemselvesastheotherandtheybegantoexaminetheirownimperatives.

Recognizing the self as other.Manyofthestudentsrecognizedthemselvesas

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theotherforthefirsttimewhentheywentouttoJobCorps.Onthequestionnaire,12participants (32%)described thisas theirfirstormostextensiveexperiencewithdiversity.Onestudentwrote,“IthinkIcameintocontactwithmorediversityinmytenhoursandtwentyminutesatJobCorpsthanIhavemyentirelife.”Thislackofexperiencewithdiversitywasechoedbymanystudentsinthereflectionpaperandinterviews.Onestudentstatedduringtheinterview,“I’llbecompletelyhonestwithyou;inmyschooldistrictwehadnoAfrican-Americanstudents.” Formanyofthestudents,thiswasaneye-openingexperience.SomeofthemusedthetermcultureshockwhendescribingtheirfirstvisittoJobCorps.Onestu-dentstatedonthequestionnaire,“ItwasacultureshockatfirsttogotoJobCorps.”Someofthestudentsalsocommentedonthefactthattheyweretheminorityforthefirsttime.Onestudentwrote:

HavingtheopportunitytotutoratJobCorpsplacedmeinasituationIhadneverbeeninbefore.Thetableswereturnedonme;insteadofbeingthemajorityIwastheminorityandputinanunfamiliarenvironment.

Theexperienceofbeinginanunfamiliarenvironmentcausedfearandnervousnessforsomeofthestudentsandmanyfeltthattheywerepushedoutoftheircomfortzones.AsWade(1993)hasstated,studentsareoftenapprehensivewheninitiatingaservice-learningexperiencewiththosewhoaredifferentthanthemselves.Onestudentstatedintheinterview,“Itwasfaroutofmycomfortzone,andfromwhatI’velistenedtofromotherpeople,alotofotherpeople’scomfortzone.”InastudybyGaine(2001),thestudentsinGaine’scourseexpressedthatinordertochangeattitudesaboutrace,peopleneededtobemadetofeeluncomfortable.Asoneofourstudentspointedout,“Itmakesyouuncomfortable,andwhenyou’reuncomfortableyou’remorelikelytoadapt.”

Recognition of own imperative.Pushingstudentsoutoftheircomfortzoneandallowingthemtoseethemselvesastheotherhelpedthemtobegintorecognizetheirownimperative.Formanyofthem,thisimperativewasoneofwhite,middle-classnorms.Onestudentstatedintheinterview:

IwasatfirstalittlebitnervousaboutitbecauseIknewthatIwasn’tusedtothatdemographic, being primarilyAfrican-American students from the inner city.AndsoIwasconcernedabouthowtheywouldrespondtomebeingaveryWhiteboyfromthecountry.

Wetriedtosupportourstudents’awarenessoftheirownimperativethroughtheuseofcoursecontentwhichrequiredthemtoexaminewhatitmeanstobeWhiteandthecorrespondingbenefitsofWhiteness. Intheearlystagesoftheservice-learningexperience,thestudentswereaskedtoreadPeggyMcIntosh’s(1990)essay,“WhitePrivilege:UnpackingtheInvisibleKnapsack.”Thefirstauthoraskedthestudentstowriteareflectionpaperrespondingtotheessay,andtheywerealsoaskedtowritethreediscussionquestions.Weused

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thesediscussionquestionsasthebasisforaclassdiscussion,andinbothclassesthedebatewascontentious.Somestudentsagreedwiththeideas,somestudentsexpressedconfusionaboutwhattothink,tenstudents(27%)expressedthattheybelievethatraceisnolongeranissuetoday,particularlyifyouworkhard,fivestudents(14%)feltthattalkingabouttheseissuesmakesitworse,andtwostudentsexpressedangerabouttheideasintroducedinthearticle.Solomon,Portelli,Daniel,andCampbell(2005)describedsimilarresponsestousingtheMcIntosharticleinafoundationsclass. TheseresponsestotheMcIntoshessaypointtothechallengesteachereduca-torscanfaceinmovingWhitepreserviceteacherstowardamorecomprehensiveunderstandingofracethatisinclusiveoftherecognitionofWhitenessandtheat-tendantprivilegesofbeingWhite.ThepreserviceteachersinthisgroupwhostatedthatraceisnolongeranissueifyouworkhardareworkingfromtheconfinesofthemythofmeritocracyratherthanrecognizingtheroleofsocialreproductioninadvantagingWhiteyouth(Bourdieu&Passeron,1990).Teacherswhofullyascribetothisbeliefarenotlikelytomodifytheircurriculumandinstructiontorespondtoindividualstudents’needsandinterests.Likewise,preserviceteacherswhothinkthattalkingaboutracecreatesmoreproblemsareworkingfromacolor-blindperspectivethatdoesnotallowforstudentdifferenceandmakesstudentsofcolorinvisible.Bonilla-Silva(2006)reframedthenotionofcolor-blindnessascolor-blindracism.Bonilla-Silva’sreframingputspressureonWhite,preserviceteacherstorecognizeinactionbasedontherefusaltoacknowledgedifferenceasaformofracismthatreinforcesthestatusquo. ThoughthisexaminationofWhiteprivilegemayhaveplantedsomeseedsofawarenessinthestudents’minds,theexaminationofWhitenessisanintellectualprocessandonecannotgainanunderstandingofone’sownimperativethroughintellectualmeansonly;onemustexperience theother.For somestudents, theservice-learningexperiencedidenhancetheirunderstandingoftheirownimpera-tive.Onestudentwrote,“ThestudentsIworkedwithexposedmetomanyhiddenwhiteprivileges that Iwasnot awareof.”Another student,whohadexpressedangerabouttheMcIntoshessayearlierinthesemester,attheendofthesemesterwrote,“Ilearnedhowimportantitistocontinuetoencourageanunderstandingofdiversityineducation.”

The Imperative of the Other Thesecondstage,whichwetitled“TheImperativeoftheOther,”includestwoaspects:(1)recognitionandrespectfortheother’simperative,and(2)recognitionofacommonhumanity.

Recognition and respect for the other’s imperative.Responsestothequestion-naireprovidedevidencethattheservice-learningexperiencefosteredarecognitionandrespectfortheimperativeoftheother.Onthequestionnaire,25participants

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(68%)madestatementsthatdemonstratedthattheyviewedtheserviceexperienceasreciprocal.Inotherwords,theyrecognizedthattheygainedsomethingfromtheexperience.Oneofthequestionsonthequestionnaireasked:Ingeneral,whatdoyouthinkyoulearnedfromthisservice-learningexperience?Whencodingtheseresponses,wefoundthat22respondents(59%)mentionedtopicsdirectlyrelatingtodiversity.Anotherquestionasked:DoyoubelieveyourexperienceatJobCorpsprovidedyouwithabetterunderstandingofhowtoworkwithstudentsfromdi-versebackgrounds?Theresponsesdemonstratedthat81%oftheparticipants(30respondents)feltthattheyhaveabetterunderstandingofhowtoworkwithstudentsfromdiversebackgrounds.Twoofthestudentsthatresponded“no”tothisquestionexpressedthattheyhadpreviousexperiencewithdiversity. Thismovetowardrecognitionandrespectfortheotherbeganwiththerealiza-tionofdifference.Onthequestionnaire,26respondents(70%)wrotecommentsthatwerecodedasrecognizingdifference.Manyofthestudentspointedoutthesedifferenceswhileacknowledgingthatdifferenceisnotnegative.Onestudentwrote,“ThetotalexperienceintheclassroomandwithJobCorpshasreallyopenedmyeyesup tohowdifferentwe reallyall are.”Acceptanceof thisdifference isanimportantsteptowardrespectingtheimperativeoftheother.Onestudentstatedintheinterview,“Ijustthinkofnotsomuchthefactthatwe’redifferentbutthefactthatwerealizeandacceptwe’redifferent.”Thisrealizationofdifferenceisonefacetofseeingtheother’simperative.Theservice-learningexperienceallowedthestudentstocomeface-to-facewiththeimperativeofanother.Onestudentstatedinaninterview,“Theservice-learningforcedyoutonotjustgoandlookattheworldthroughaglassmirror,buttoactuallygoin.” ThedescriptionsthepreserviceteachersprovidedintheirreflectionpapersofworkingwithJobCorpsstudentsdemonstratedthatsomeofthepreserviceteacherswereabletoseetheimperativeoftheother.Onepreserviceteacherwrote,“DuringmytimetutoringthestudentsatJobCorps,Icametoknowthesestudentsasindi-viduals.”ThisprocessofseeingtheotherallowedanotherstudenttorecognizesomeofthechallengestheJobCorpsstudentswerefacing.Thisstudentwrote,“AllofthestudentsIencounteredhadonetraitincommon:fearofvulnerability.”Throughseeingtheotherthisstudentwasabletorecognizehertutees’vulnerability. Thewrittenreflectionsalsodemonstratedarespectfortheimperativeoftheother. One student wrote, “While I hope that the Job Corps students I tutoredlearnedfromme,Ialsolearnedagreatdealfromthem.”Onestudentdescribedanimportantexperiencewithhistutee.Hewrote:

Oneofmystudentsneverseemedtohavehadateacherortutorallowhertowriteaboutwhatinterestedherorsomethingshecouldrelateto.AssoonasIallowedhertopickthetopicandwebeganworking,sheswitchedfromguardedhostilitytoopeninterestinhowIwouldhelpherwriteaboutherfavoritemovie.

Thisanecdotedemonstratesthatsomestudentslearnedthattheirwillingnessto

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acceptandrelateinapersonalwaytotheirtuteeallowedthemtomakeaconnec-tionthatsupportedtheirtutee’slearning. Theprocessofbeginningtoseeandrespecttheimperativeoftheotherre-quiredmanyofthepreserviceteacherstorethinkstereotypesthattheyheld.Onthequestionnaire,14respondents(38%)madestatementsthatwerecodedasrethink-ingstereotypes.Onerespondentwrote,“IwasexposedtoaverydiversegroupofstudentsatJobCorps,andeachstudentIworkedwithhelpedbreakthestereotypesIhadpreviouslyheld.”Thisrecognitionofstereotypesalsohelpedsomepreserviceteacherstorealizethatthoughstudentsmaycomefromsimilarbackgrounds,theyarenotallthesame.Onestudentwrote:

ItwouldbeeasyforonetoassumethatstudentsatJobCorpsareallgatheredfromasimilargroupofpeople.Thisismostcertainlynotthecase,andthebackgroundsofhundredsofhighschoolstudentsarelikelytobeevenmorediverse.

Thisrealizationisanimportantstepinrecognizingtheparticularityofeachperson’simperative.

Realization of common humanity.Anaspectof recognizing the imperativeof theother isunderstanding that thoughwearedifferent,wehaveacommonhumanity.Thisrecognitionofacommonhumanitystemsfromtherealizationthatweareallworkingfromanimperative.Weallhaveanimperativethatdrivesourneedtosurviveandtoconnectwithotherhumanbeings.Sinceeveryimperativehasaculturalcontext,therewillbesomesimilaritiesacrossimperativesthatwillberecognizablejustastherearesimilaritiesacrosscultures.Manyofthepreserviceteacherspointedoutthesecommonelements.Onestudentstatedinthequestion-naire,“Thosestudents,BlackandWhite,arethesameasme.”Anotherstudentwrote,“IrealizedquicklythattheysimplywantedthesamethingsIdid.” Thoughthisrecognitionofacommonhumanityisastepforsomestudentsinmovingbeyond stereotypes, there is the concern that for someof them thisrealizationmightreinforcethetendencytowardacolor-blindapproach.Thisissuedidseemtobethecaseforoneofthestudentsweinterviewed.Hestatedintheinterview,“Sowhenyou’rethereandyou’reworkingwiththekids,thecolorsjustdisappearandit’sindividuals.”AsIrvine(2003)haspointedout,someteachersviewthecolor-blindapproachasawaytobefairandnon-biased.However,thisapproachdoesnotgetatissuesofinequalityinoursocietybecauseit“ignorestherealitiesofracisminthiscountry”(Irvine,2003,p.xvi).

The Move toward Social Justice Inthefinalstage,thestudentsbeganthemovetowardsocialjustice.Thisin-volvedarecognitionofinjustice,anacknowledgementoftransformationorchangeinself,andtherealizationoftheneedtocreatechange.

Recognition of injustice.Manyofthestudentsexpressedsurpriseandanger

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atwhat theirJobCorps tuteeshadexperiencedwith teachersandschoolsbeforecomingtoJobCorps.ThepreserviceteachersrealizedthatmanyoftheJobCorpstuteeshadbeenshort-changedbythesystem.Onthequestionnaire,26participants(70%)includedresponsesthatwerecodedasdemonstratinganincreasedawarenessofeducationalinequalities.Thisrealizationofinjusticerelatedtomultiplefactors.Somestudentsspecificallywroteaboutissuesofrace.Onestudentwrote,“AllthreeofmystudentsattendedapredominantlyBlackschool,whichmademequestionhowfarwehavemovedsinceBrown vs. the Board of Education.”Anotherstudentstated,“Thisexperiencehasmademerealizethatthereisstillracisminthiscountry.Noteverypersonistreatedequally.”Manystudentsalsopointedtoeconomicinequalities.Onestudentwrote,“InmytimethereIworkedwithatotalofeightdifferentstudents.Outofthesestudentstherewasnotonewhohadbeeninaqualityschoolsystemwithaffluentsurroundings.”AccordingtoAyers,Quinn,andStovall(2009),thenotionofequityisanimportantpillarofsocialjusticeeducation.Fosteringanawarenessofissuesofequityisanintegralstepinadvancingasocialjusticeperspective. Anothertopicofconcernwastheattitudesofpastteacherswhodidnotseemtocareabouttheirstudentsandmadethemquestiontheirabilities.Onepreserviceteachersharedaparticularlydisturbingstoryabouthertutee.Shewrote:

Onestudenttoldmethatshequitgoingtoclass[atherpreviousschool]becausetheteachersonlycaredabouttheWhitekids.WhenIaskedwhatshemeantshesaidtheteacherwouldanswertheWhitekids’questionsbutmaketheBlackkidskeepaskingthequestionuntilshelikedthewaytheysaidit.

Thisanecdoteisanexampleofateacherforcinghis/herimperativeonastudentanddemonstratesthelackofpowerthatstudentsmayfeelinthesesituations. ConsideringtheobstaclesthatmanyoftheJobCorpsstudentshavehadtodealwith,thereistheconcernthatthepreserviceteachersmaybegintoviewtheJobCorpsstudentsasvictims.However,manyof thepreservice teachers recognizedthattheJobCorpsstudentswereseekingtomakeachangeintheirlives,andtheyrespectedthisdetermination.Onestudentwrote,“Iwassurprisedtoseehownearlyeachtuteedesiredtoimprovehisorherlifewithasolideducation.”Manyofthepreserviceteachersdescribedworkingwithtuteeswhohadgoalsforacareerorwhowereseekingtofindabetterwaytosupporttheirfamily.Onthequestionnaire,12respondents(32%)madecommentsthatwerecodedasdemonstratingtheirawarenessofthecapabilityoftheJobCorpsstudents.Oneparticipantwrote,“IlearnedthatthestudentsatJobCorpsarejustascapableanddeterminedtosucceedasIam.”

Acknowledgment of transformation or change in self.Manyofthestudentsconveyedintheirreflectionpapersandintheinterviewsthattheservice-learningexperiencehadbeentransformativeforthem;theyrecognizedachangeinthem-selves.Onestudentwrote,“Ithasbeeneyeopening,educational,andlifechang-ingtotutoratJobCorps.”Trulyexperiencingtheotherisoftenatransformativeexperience.Thisrecognitionofchangewasexpressedinmanyways,including:

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changesinknowledge,changesinoutlook,andchangesinperception.Inrelationtoknowledge,thequestionnaireasked—Doyoufeelthisservice-learningexperiencesupportedyourunderstandingoftheideasandissueswewerestudyinginclass?36respondents(97%)repliedyestothisquestion.Whenaskedtospecifyinwhatways,15participants(41%)gaveresponsesspecifictodiversity. Somestudentsfocusedontheirchangedperceptionsofschools.Onestudentwrote,“BeforegoingtoJobCorps,Ihadaparticularviewofeducationandteachersthathasbeenradicallyalteredafterthisexperience.”Anotherstudentwrote,“Theexperiencehashadaprofoundimpactonmyunderstandingoftheworldofeduca-tion.”Studentsalsodescribedhowtheexperienceimpactedtheirunderstandingofdiversity.Onestudentwrote,“InthetimespentthereIhavelearnedmoreabouteducationaldiversityandtheneedforitthanIcouldhaveeverhopedtolearninaclassroom.”Overallmostofthestudentsdescribedtheexperienceashavinganimpactontheirknowledgeandunderstandingofdiversity.

Need to create change.Thestudents’recognitionofinjusticeandrealizationoftheirchangeinthinkingalsoledmanyofthemtoacknowledgethattheywantedorneeded tocreatechange.On thequestionnaire,22 respondents (59%)madecommentsthatdemonstratedthattheyunderstoodtheexternalfactorsthatimpactachievementandthatneedtobechanged.Forsomeofthem,thiswaschangewithintheirownclassrooms.Onestudentwrote,“AsateacherInowknowmorethaneverthatIhavetobesensitiveandconsiderateofone’sbackgroundandchangemystyletoaccommodateit.”Anotherstudentsaid,“Itisuptoindividualteacherstofindacreativewaytolearnmoreabouttheirstudentsandthenpresenttheirsubjectinawaythatthestudentcanunderstand.”Thisinclinationtowardchangeisimportantsincechangebeginswitheachteacher,andasIrvine(2003)haspointedout,“thereisgrowingrecognitionamongtheeducationalresearchandpolicycommunitiesthatoneofthekeyvariablesrelatedtotheschoolachievementofculturallydiversestudentsistheteacher”(p.72). Some students focused not only on the need for change within their ownclassrooms, but also recognized the need for change on a larger scale. On thequestionnaire,fourrespondents(11%)madestatementsthatwerecodedasdesiringtochallengethestatusquo.Inthereflectionpapers,somestudentswrotethattheyseethemselvesasfutureadvocatesfortheirstudents.Onestudentwrote,“IthaschangedmyperspectiveonhowIviewstudents.Iwanttobetheiradvocatesonomorestudentsfallthroughthecracks.”Anotherstudentstated,“IwillnotbeshywhenIknowthatImustactonbehalfofthegoodofmystudents.”Onestudentsawherroleasanadvocateasextendingbeyondschoolsandchildrenandintothebroadersociety.Thisstudentwrote:

AsanoppressorinasystemIhelpedtocreate,albeitunconsciously,Iwillnowhaveheightenedawarenessandusemyinheritedempowermenttohelpstandagainstsocialinjusticesthatplaguemyimmediateworldandbeyond.

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Thisquoteexemplifies thegoalwewere seeking to reachwithour students: acommitmenttowardseekingchangeforsocialjustice.AccordingtoAyers,Quinn,andStovall(2009)themovetowardactivismisanotherpillarofsocialjusticeedu-cation.Ifpreserviceteacherscommittoactivisminsupportoftheirstudentsandcommunities,theyhavethepotentialtofosteranactivistorientationintheirownstudents.Thisisimportantasactivismisa“moveawayfrompassivity,cynicismanddespair”(p.xiv).

Putting Pressure on Assumptions As we developed our findings, we sought to be aware of areas where theservice-learningexperiencemayhavefallenshortofourgoalsorinstanceswhenthe experiencemayhavebeenmiseducative.One areaof particular concern isthattheexperienceseemedtofosterdeficitperspectivesoftheJobCorpsstudentsforsomeofthepreserviceteachers.Onthequestionnaire,14respondents(38%)madestatementsthatwerecodedasreflectingadeficitperspective.Onewrote,“Ihadnoideahowfarbehindthekidswere.”ThisoutcomeisreflectedinresearchconductedbyTilley-Lubbs(2009)whofoundthataservice-learningexperienceunintentionallycreateddeficitperspectivesofthecommunity. Theservice-learningprogramhasprovidedbenefitsfortheJobCorpsstudents.TheacademicmanageratJobCorpsreportsthatsincethestartoftheservice-learningcollaboration,thetestscoresonthebasicskillstesthaveimprovedeverysemester.Inaddition,thepassratesfortheGEDandhighschooldiplomaprogramhaveim-proved.However,wehaveconcernsthatifourpreserviceteachersareworkingfromadeficitperspectivethattheymightnotpushtheJobCorpsstudentstoachieveathighlevels.Wehaveconcernsthatadeficitperspectivemightleadtolowexpecta-tions.Inordertocounteractthisperspective,wehavemadeaconcertedefforttoinfusethetenetsofcriticalpedagogyintothesocialfoundationscourse(Stenhouse&Jarrett,2012).WenowstartoffthesemesteraskingstudentstoreadanessaybyHerbertKohl(2007)titled“IWon’tLearnfromYou!”Intheessay,Kohldescribesthechoicethatsomestudentsmakenottolearn.Thearticlepromptsdiscussionaboutthechoicetonotlearnasanactofresistancewhenschoolsmakenoattempttoberesponsivetothecultureofthestudentsintheschool.Anotherchangewehavemadeinthecourseistoteachexplicitlyaboutwhatitmeanstoworkfromanassets-basedapproach.Weexaminehowschoolsmightapproachculturaldifferenceandexaminetheimplicationswhenschoolsworkfromaculturaldeficitapproach(Erickson,1987).Wehavealsoworkedtoselectreadingsandframeclassdiscus-sionsaroundstudentcapabilitiesratherthanstudentdeficits.Movingforward,wewillcontinuetoendeavortoemphasizeanassets-basedapproachaspartoftheservice-learningexperience. AnotherissuethatcameupinseveralpapersthatconcernedusrelatestodeficitperspectivesoftheparentsoftheJobCorpsstudents.SomeofthestudentsmadetheassumptionthattheJobCorpsstudentshadparentswhodidnotcareabout

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them.Onlyonestudentconveyedthatshewasactuallytoldbyhertuteethathehaduncaringparents.TherestofthemjustassumedthatthiswasapartofthereasonwhytheJobCorpsstudentsendedupinthesituationtheywerein.Werealizedthatweneedtocounteractthisassumptiondirectlythroughourcoursematerialsandsubsequentlyaddedcoursereadingsthatprovidedifferentviewsintoparentinvolvement(Finn,1998). AfinalconcernwasthatwefoundnoevidenceinthedatathatthepreserviceteachersrecognizedthatmulticulturaleducationisasimportantforWhitestudentsasitisforstudentsofcolor.TheydidnotseemtomaketheconnectionthatsincemanyofthemcamefrompredominantlyWhiteschoolsthatitisimportantthatteachersbegintothinkabouthowtheycansupportstudentsinpredominatelyWhiteschoolsinbecomingmoreaware.TheydidnotseemtorealizethatifWhiteteach-ersteachinginWhiteschoolsdonotinfusediversityinthecurriculumthattheyarejustperpetuatingthecycleofnon-awarenessthattheythemselvesexperienced.Wehavesubsequentlyfocusedonmakingexplicitconnectionsinthecoursetothevalueofmulticulturaleducationforallstudents.

Implications Ourprimarygoalforincludingaservice-learningexperienceinthesocialfounda-tionscourseistosupportthedevelopmentofasocialjusticeperspective.Wewouldlikeallofourpreserviceteacherstorecognizetheirroleaspotentialchangeagentsintheirfutureclassroomsandinsocietyasawhole.AsAyers,Quinn,andStovall(2009)havepointedout,“educationforsocialjusticeistherootofteachingandschoolinginademocraticsociety,therockuponwhichwebuilddemocracy”(p.xiv).Thisstudydemonstratesthatutilizingamulticulturalservice-learningexperiencealongwithcoursecontentcanbroadenpreserviceteachers’perceptionsofdiversity.Thisservice-learningexperienceforcedstudentsoutoftheircomfortzoneandallowedthemtoexperiencethemselvesandtoexperiencetheother.Throughcontactwiththeother,thepreserviceteachersbegantorealizetheneedtoaffectchange. Theneedtoaffectchangeisincrediblyimportantgiventhecurrentcrossroadsweareatineducation.Asacountry,wehavetodecidewhethertocontinuewithafocusonaccountabilityandsanctionsortotrulyembracethenotionofequaleducationalopportunity.Ourgoalistoimpactfutureteacherswhowillbecomeactivistsfortrueequityforallstudents.Wethinkthatincludingaservice-learningcomponentinthesocialfoundationscourseisastepinthisdirection.Thedatademonstratethatthisexperienceimpactedthepreserviceteachersinpositiveways.However,thequestionnowiswhetherornotthisservice-learningexperiencewilllead these future teachers tomakemeaningfulchanges in their future teachingpractice.Wequestionwhetherthesefutureteacherswillbeabletoresist“thepullofschooling-as-usual”(Michie,2009,p.705).Thisisanimportantquestionthatwarrantsfurtherstudy.Weareworkingtodevelopalongitudinalstudytofollow

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thestudentsastheycontinuethroughtheprogramandintoteachingtoseewhatlastingimpacttheexperienceinthefoundationscoursemighthave.AsHollinsandGuzman(2005)havepointedout,thistypeofresearchisgreatlyneededinthefieldofteachereducation. Manyteachereducatorswhoareusingservice-learningintheircoursesrecognizethemultiplebenefits that theseexperienceshave for their students.Multiculturalservice-learningexperienceshavethepotentialtoimpactstudentsbeyondwhatispossiblethroughcoursecontentalone.Itisimportantthatweexpandthebodyofresearchtodemonstratetoothersthetransformationsthatweseeinourstudents.Itisalsoimportantthatteachereducationprogramsbegintothinkabouthowtheycanprovidemultipleopportunitiesfortransformativeexperiences.Theseexperiencescanleadtogreaterawarenesswiththelong-termgoalofchangesinclassroompractice,andchangesinclassroompracticecanleadtobroaderchange.AsstatedbyAyers,Quinn,andStovall(2009),“Wechangeourlives,wechangetheworld”(p.xiv).

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