experience a new way of working with infor ion &...
TRANSCRIPT
Experience a New Way of Working with Infor ION & Context Apps
On-Air Summit Week for Infor SyteLineSeptember 25, 2012
Today’s Speakers
Host:
�Dinah Gradis, Director of Product Management, Infor SyteLine
Speakers:
�Massimo Capoccia, Senior Director of Product Management, ION
�James W. Jones, Director, Product Management, Innovations
2
On-Air Summit Week for Infor SyteLine
3 Copyright © 2012 Infor. All rights reserved.
� Monday: Heard from Infor executives.
� Tuesday: Experience a new way of working with Infor ION & Context Apps.
� Wednesday: Growth and innovation: The power of simplification in a world of complexity.
� Thursday: Strategic agility and business process innovation. How to innovate and do more with less.
� Friday: Getting there from here, take advantage of all Infor has to offer.
Massimo Capoccia
INTRODUCTION
What Can ION Do/
Copyright © 2012 Infor. All rights reserved.
Connecting your business applications /.
Monitoring business processes across the enterprise/
Provide visibility across enterprise and reduce risk
Infor ION Suite
Automated task monitoring in relation
to promised completion and proactive
alerting of exceptions.
ION EVENT MANAGEMENT
Automated document routing and
approvals via workflows across
multiple Infor and non-Infor
applications.
ION WORKFLOW
Intuitive, browser-based interface
used to easily configure and
monitor all Infor ION services.
ION DESK
ION PULSEFollow & Subscribe on-demand to application “tweets”
ION CONNECT
Communication and secure
sharing of data across on-premise
and cloud applications
ION ACTIVITYDECK & LOCATORManaging Actionable Enterprise Activities
BUSINESS CASES FOR ION /
Financial integration with corporate
Copyright © 2012 Infor. All rights reserved.
“We have SyteLine for manufacturing, but corporate runs
financials on SAP.”
“We have SyteLine for manufacturing, but corporate runs
financials on SAP.”
ION
FINANCE
SYTELINE SYTELINE SYTELINE
ION SAP
CONNECTOR
� sounds like
ION
Copyright © 2012 Infor. All rights reserved. Confidential. This presentation reflects the direction Infor may take with regard to the products or services
described herein, all of which is subject to change without notice10
Integrating Infor Apps to the cloud /
“We have SyteLine, but we deployed EAM in the cloud "”“We have SyteLine, but we deployed EAM in the cloud "”
IONSYTELINE EAM
INFOR CLOUDSUITEON-PREMISE
� sounds like
ION
Copyright © 2012 Infor. All rights reserved. Confidential. This presentation reflects the direction Infor may take with regard to the products or services
described herein, all of which is subject to change without notice11
Integrating Infor Apps to SalesForce.com
“We have SalesForce, how do we get our SyteLine data there?”“We have SalesForce, how do we get our SyteLine data there?”
IONSYTELINE SFDC
SALESFORCE.COMON-PREMISE
� sounds like
ION
MOBILITY out of the box!
Copyright © 2012 Infor. All rights reserved.
“We think about possibility with iPad, iPhones, etc. but we don’t
know how to get enterprise data on the mobile device.”
“We think about possibility with iPad, iPhones, etc. but we don’t
know how to get enterprise data on the mobile device.”
� sounds like
ION
Copyright © 2012 Infor or Lawson. All rights reserved. Confidential. This presentation reflects the direction Infor or Lawson may take with regard to the
products or services described herein, all of which is subject to change without notice.13
Multi-Division Execution - Visibility
ERPLN
ION
ION EVENT MANAGEMENT
IONWORKFLOW
ION BUSINESS
VAULT
3rd Party
APP
SYTELINE VISUAL
IONPULSE
MONITORS WORKFLOWS ACTIVITIES INFORMATION
� sounds like
ION
Copyright © 2012 Infor. All rights reserved. Confidential. This presentation reflects the direction Infor may take with regard to the products or services described
herein, all of which is subject to change without notice14
ION Event Management
You can monitor your Supply
Chain in real-time for
exceptions7
Your Financial Controls are in
sync with auditors7
You can be notified of
Exceptions wherever you are7
Your business systems
alerted you of exceptions7
Your enterprise can be
Continuously monitored for
exceptions
ION Event Management
Copyright © 2011 Infor. All rights reserved.
MONITORS
EXAMPLES
“events” that
happens within a
system
Sales Order Cancellation
Opportunity Lost
Inventory Stockouts
“events” that
happens across a
set of systems
Order from ERP &
fulfillment in WMS
Inventory not available
“events” that did
not happen but
were supposed to
Order from ERP &
shipment confirmation
never occurred out of
WMS
Customer on credit hold
Copyright © 2012 Infor. All rights reserved.
�SyteLine holds Customer master data
�Customer is put on credit hold in ERP
�Customer master is published with ‘Hold’ status
� ION detects new status and raises alertSYTELINE
If status = ‘hold’
Events Repository
Business Rules
Alert
Customer
� sounds like
ION
Monitoring Late Shipments
SYTELINE
Ship Confirm
WMS
SO
5 PM
Events Repository
Business Rules
Alert
�Order published with promised ship date / time
�WMS allocates on time and picks / prints order
�Not enough resources available for actual picking
�Shipment late due to labor shortage
�Sales Order shipped 12 hours late
� sounds like
ION
Copyright © 2012 Infor. All rights reserved. Confidential. This presentation reflects the direction Infor may take with regard to the products or services
described herein, all of which is subject to change without notice18
ION Event Management vs. Traditional BI / Reporting
MethodsTraditional BI Reporting /
Exception Management
ION EVENT MANAGEMENT & WORKFLOW
ComparativesSQL Based Event and Rules Driven
Detection timeDays, Weeks, Months Real-time
Initiation User initiation(you check the report)
System initiation(system tells you)
Means of notificationReports, exception lists
ION ActivityDeck, ION Motion, Email
Escalation processNone Rules Based
Collaborative CapabilityNone
ION Activity Deck, ION Motion
ION Workflow
Copyright © 2011 Infor. All rights reserved.
WHAT
EXAMPLES
Authorizations
Approve PO
Sign-Off new Item
Work Distribution
Enter a new Item
Enter new Customer
Review Budget
Suite Workflow
Requisition approval for
EAM and if approved
process in ERP
ION Workflow Authorizations
Copyright © 2012 Infor. All rights reserved.
“Our purchase order approval is hard-coded, not flexible and does
not involve corporate users”
“Our purchase order approval is hard-coded, not flexible and does
not involve corporate users”
ION
EAM SYTELINE
� sounds like
ION
Copyright © 2012 Infor. All rights reserved. Confidential. This presentation reflects the direction Infor may take with regard to the products or services
described herein, all of which is subject to change without notice21
ION Workflow Modeling
Copyright © 2012 Infor. All rights reserved. Confidential. This presentation reflects the direction Infor may take with regard to the products or services
described herein, all of which is subject to change without notice22
ION ActivityDeck
�Roles and Rules based real-time exception streams
�Task based work queues
�Follow critical application’s business messages
�Multi-device access
�Bi-directional actionable tasks
Copyright © 2012 Infor. All rights reserved. Confidential. This presentation reflects the direction Infor may take with regard to the products or services
described herein, all of which is subject to change without notice23
ION Pulse Overview
Infor Workspace:Context & Motion Apps
Copyright © 2012 Infor. All rights reserved. 24
INTRODUCTION:
What are
Context &
Motion Apps?
ION Experience – Content and ContextSee it in context
�Connect content with ERP data and stay in context
� Increase insight and productivity
�Customizable, extendable
26 Copyright © 2012 Infor. All rights reserved.
Context
ApplicationsContent
Assistant
Example Context Applications
27 Copyright © 2012 Infor. All rights reserved.
Infor Motion Applications
Copyright © 2012 Infor. All rights reserved. 28
� View your customer orders, financial status, shipments on your phone/I-Pad
� Metrics embedded for rapid response time
� Keep in contact with Skype™ & FaceTime
� Real-time alerting across the business delivered to your mobile device
� Review, approve, escalate on-the-go- keep your business in motion
Infor Motion Applications
Copyright © 2012 Infor. All rights reserved. 29
� Build complex queries without the need for IT support
� Leverage Q&A’s intuitive report designer
� Manipulate & visualize your results
� View Production Information
� Resources, inventory, customer orders, purchase orders, employee activities
� Watch list and Collaboration
� Set watches on important orders
� Skype™ & FaceTime integration for real-time collaboration
Key Take-Away’s
� Infor ION – unlock more value from existing applications
�Experience
�Process
� Intelligence
�Change the way work is done
�Collaboration
�Real-time actionable information
�Mobility
�Speed, scale, productivity
Copyright © 2012 Infor. All rights reserved. 30
Leveraging ION Suite of Solutions
� Enterprise Asset Management
� Expense Management
� *Inforce – (Salesforce)
� Motion – Road Warrior
� *E-Commerce
� Approva
� Infor Business Vault, Business
Intelligence, Operational Reporting
� SAP Financials
� Workspace
� Content Manager
� Social
� Embedded Business Intelligence
Leveraging Mongoose – Internal & External Development Tools
� *Infor Warehouse Mobility
� *Infor Time Track
� Quality Module to SyteLine Installer
� Service Module & other small apps to
SyteLine Installer
� *PLM Integration – Enhancements
� Mongoose Development Tools
� Printing & Packaging Industry Pack
� Credit Card Interface
� Corporate Performance Management
� Outlook, Excel, Project Add-ins
� Financials� SunSystems
� Varial
Copyright © 2012 Infor or Lawson. All rights reserved. Confidential. This presentation reflects the direction Infor or Lawson may take with regard to the
products or services described herein, all of which is subject to change without notice. 31
SyteLine Integrations
Experience a New Way of Working with Infor ION & Context Apps
Q & A
Thank You
�All attendees will receive a link to the webinar recording, and supporting materials.
� If you have questions about this webinar, or would like to see a product demo contact your SyteLine sales representative.
Copyright © 2012 Infor. All rights reserved. 33
Join Us This Week
�You are invited to join us for all of this week’s events:
� Wednesday: Growth and innovation: The power of simplification in a world of complexity.
� Thursday: Strategic agility and business process innovation. How to innovate and do more with less.
� Friday: Getting there from here, take advantage of all Infor has to offer.
Copyright © 2012 Infor. All rights reserved. 34
Register for any or all of this week’s webinars at
www.infor.com/events.