expanding and strengthening university roles through integrating industry projects into students...

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Expanding and Strengthening University Roles through INTEGRATING INDUSTRY PROJECTS INTO STUDENTS LEARNING Reza A. Maleki, Ph.D., P.E., C.Mfg.E. [email protected] [email protected] Department of Industrial and Manufacturing Engineering North Dakota State University July, 2012 Thành phố Hồ Chí Minh, Việt Nam (Ho Chi Minh City, Vietnam)

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Page 1: Expanding and Strengthening University Roles through INTEGRATING INDUSTRY PROJECTS INTO STUDENTS LEARNING Reza A. Maleki, Ph.D., P.E., C.Mfg.E. Reza.Maleki@ndsu.edu

Expanding and Strengthening University Rolesthrough

INTEGRATING INDUSTRY PROJECTSINTO STUDENTS LEARNING

Reza A. Maleki, Ph.D., P.E., [email protected]

[email protected]

Department of Industrial and Manufacturing EngineeringNorth Dakota State University

July, 2012Thành phố Hồ Chí Minh, Việt Nam

(Ho Chi Minh City, Vietnam)

Page 2: Expanding and Strengthening University Roles through INTEGRATING INDUSTRY PROJECTS INTO STUDENTS LEARNING Reza A. Maleki, Ph.D., P.E., C.Mfg.E. Reza.Maleki@ndsu.edu

C A N A D A

Page 3: Expanding and Strengthening University Roles through INTEGRATING INDUSTRY PROJECTS INTO STUDENTS LEARNING Reza A. Maleki, Ph.D., P.E., C.Mfg.E. Reza.Maleki@ndsu.edu
Page 4: Expanding and Strengthening University Roles through INTEGRATING INDUSTRY PROJECTS INTO STUDENTS LEARNING Reza A. Maleki, Ph.D., P.E., C.Mfg.E. Reza.Maleki@ndsu.edu

CAPSTONE

Businessand

IndustryProjects

Most of the industry projects conducted in the Department of Industrial and Manufacturing Engineering (IME) are part of the Integrated Program/Project Management and Capstone Research Projects.

Industrial and Manufacturing Facility Design

Program and Project

Management

Introduction

Page 5: Expanding and Strengthening University Roles through INTEGRATING INDUSTRY PROJECTS INTO STUDENTS LEARNING Reza A. Maleki, Ph.D., P.E., C.Mfg.E. Reza.Maleki@ndsu.edu

CAPSTONE

Businessand

IndustryProjects

Most of the industry projects conducted in the Department of Industrial and Manufacturing Engineering (IME) are part of the Integrated Program/Project Management and Capstone Research Projects.

Industrial and Manufacturing Facility Design

Program and Project

Management

Introduction

Page 6: Expanding and Strengthening University Roles through INTEGRATING INDUSTRY PROJECTS INTO STUDENTS LEARNING Reza A. Maleki, Ph.D., P.E., C.Mfg.E. Reza.Maleki@ndsu.edu

Introduction

The capstone major objective: To help students enhance their project management and teamwork skills through participation in collaborative projects to accomplish work activities for business and industry clients.

It incorporates tried and proven approaches to providing students with opportunities to engage in business and industry projects, thus enhancing their ability for engineering and management practices. We are sill learning and ….

The capstone integrates research, proposal development, and design experience based on the knowledge and skills acquired in earlier coursework. The capstone also incorporates standards and realistic constraints.

Page 7: Expanding and Strengthening University Roles through INTEGRATING INDUSTRY PROJECTS INTO STUDENTS LEARNING Reza A. Maleki, Ph.D., P.E., C.Mfg.E. Reza.Maleki@ndsu.edu

Introduction

Capstone Focus Areas - The approaches to the design and delivery of the capstone include three areas of focus:1. client and projects,2. student teams, and3. learning outcome assessment

Page 8: Expanding and Strengthening University Roles through INTEGRATING INDUSTRY PROJECTS INTO STUDENTS LEARNING Reza A. Maleki, Ph.D., P.E., C.Mfg.E. Reza.Maleki@ndsu.edu

Presentation Outline

Industry-sponsored projects and clients Focal point of capstone projects Soliciting and selecting projects Conducting projects Industry project examples General approach Effective teams key to the success of the projects Challenges and opportunities Questions

Supplemental Information (Time Allowing)

Page 9: Expanding and Strengthening University Roles through INTEGRATING INDUSTRY PROJECTS INTO STUDENTS LEARNING Reza A. Maleki, Ph.D., P.E., C.Mfg.E. Reza.Maleki@ndsu.edu

Project Types Business / Industry Type Process Improvements Plant/Cell Layout Manufacturing Lead time Bottling and Packaging Shipping and Logistics Set-up Reduction Order Picking & Fulfillments Ergonomics and Safety Facility Utilization Process Emission Warehousing/Material Handling

Healthcare Manufacturing Transportation Government Insurance

Industry-Sponsored Projects

Page 10: Expanding and Strengthening University Roles through INTEGRATING INDUSTRY PROJECTS INTO STUDENTS LEARNING Reza A. Maleki, Ph.D., P.E., C.Mfg.E. Reza.Maleki@ndsu.edu

Industry-Sponsored Projects and Clients

Page 11: Expanding and Strengthening University Roles through INTEGRATING INDUSTRY PROJECTS INTO STUDENTS LEARNING Reza A. Maleki, Ph.D., P.E., C.Mfg.E. Reza.Maleki@ndsu.edu

Improving Business

Focal Point of Capstone Projects

…and at the same time provide enhanced learning opportunities for students

Page 12: Expanding and Strengthening University Roles through INTEGRATING INDUSTRY PROJECTS INTO STUDENTS LEARNING Reza A. Maleki, Ph.D., P.E., C.Mfg.E. Reza.Maleki@ndsu.edu

Soliciting Projects

Formal project solicitation takes place year round Projects are conducted during spring semesters. Currently some

changes are taking place. The project solicitation announcement and document include the

criteria for project selection, timelines, clients’ responsibilities, and a brief outline of costs associated with a project.

The following requirements are communicated between clients and the capstone instructor/facilitator: project background, goals, requirements, timing, budget, statement

of work, etc., timely access to the facilities and information, designating a contact person acting as a liaison, and participating in project team evaluation.

Page 13: Expanding and Strengthening University Roles through INTEGRATING INDUSTRY PROJECTS INTO STUDENTS LEARNING Reza A. Maleki, Ph.D., P.E., C.Mfg.E. Reza.Maleki@ndsu.edu

Selecting Projects

Some guidelines to consider when selecting projects:

Project objectives and the course/program learning objectives should be congruent.

Project scope should be appropriate for the number of students in the team and the duration of the course.

Project rigor must be sufficient. The students should be able to solve problems using existing

management, engineering, or technology methods and tools. When possible, avoid critical-path projects. Clients must have commitment and expressed interest to work with

project teams. Concerns and issues regarding intellectual property should have been

addressed prior to committing to the projects.

Page 14: Expanding and Strengthening University Roles through INTEGRATING INDUSTRY PROJECTS INTO STUDENTS LEARNING Reza A. Maleki, Ph.D., P.E., C.Mfg.E. Reza.Maleki@ndsu.edu

Going About Improving Business

The Ugly Truth

WASTE!

< 5% Value Added Time > 95% Non-Value Added Time

Typical Process Analysis Findings

Conducting Projects

Page 15: Expanding and Strengthening University Roles through INTEGRATING INDUSTRY PROJECTS INTO STUDENTS LEARNING Reza A. Maleki, Ph.D., P.E., C.Mfg.E. Reza.Maleki@ndsu.edu

Conducting Projects

Most productivity improvements are no/low cost in nature!

Applying various tools to separate VALUE ADDED and NON-VALUE ADDED activities is very helpful in identifying areas for improvements.

Total Time

Process

Page 16: Expanding and Strengthening University Roles through INTEGRATING INDUSTRY PROJECTS INTO STUDENTS LEARNING Reza A. Maleki, Ph.D., P.E., C.Mfg.E. Reza.Maleki@ndsu.edu

AddingValue

Waste

Conducting Projects

Total Time

Most productivity improvements are no/low cost in nature!

Applying various tools to separate VALUE ADDED and NON-VALUE ADDED activities is very helpful in identifying areas for improvements.

Page 17: Expanding and Strengthening University Roles through INTEGRATING INDUSTRY PROJECTS INTO STUDENTS LEARNING Reza A. Maleki, Ph.D., P.E., C.Mfg.E. Reza.Maleki@ndsu.edu

AddingValue

Waste

Conducting Projects

Total Time

Most productivity improvements are no/low cost in nature!

Using various tools and techniques to economically improve productivity through the elimination of wastes.

Page 18: Expanding and Strengthening University Roles through INTEGRATING INDUSTRY PROJECTS INTO STUDENTS LEARNING Reza A. Maleki, Ph.D., P.E., C.Mfg.E. Reza.Maleki@ndsu.edu

Industry Project Examples

Page 19: Expanding and Strengthening University Roles through INTEGRATING INDUSTRY PROJECTS INTO STUDENTS LEARNING Reza A. Maleki, Ph.D., P.E., C.Mfg.E. Reza.Maleki@ndsu.edu

Arctic Cat, Inc., Thief River Falls, MinnesotaStudy, analyze, and document proposals which can help improve the Emissions Testing Facility Utilization through the application of set up reduction techniques and standardized processes.

Goodrich Cargo Systems, Jamestown, North DakotaRedesign the A380LD manufacturing cell to help with reducing cycle time and increasing capacity.

MeritCare Health System, Fargo, North Dakota Determine and propose methods to minimize the operating room downtime and recommend ways to improve efficiency and turnover rates.

Page 20: Expanding and Strengthening University Roles through INTEGRATING INDUSTRY PROJECTS INTO STUDENTS LEARNING Reza A. Maleki, Ph.D., P.E., C.Mfg.E. Reza.Maleki@ndsu.edu

Swanson Health Products, Fargo, North Dakota Analyze the Pick-to-Light order picking system including operator interface, information flow, and inventory placement and develop proposals for improved order picking throughput.

Aldevron, Fargo, North DakotaStudy and analyze the current production processes and develop improved methods that can help with better utilization of space and also a reduction in production lead time.

Johnston Fargo Culvert, Inc., Fargo, North DakotaStudy, analyze, and propose new methods for improving the fabrication of the Manhole Assembly.

Page 21: Expanding and Strengthening University Roles through INTEGRATING INDUSTRY PROJECTS INTO STUDENTS LEARNING Reza A. Maleki, Ph.D., P.E., C.Mfg.E. Reza.Maleki@ndsu.edu

Start Test

Pull a Vacuum to Evacuate the Air

Fill With Hydraulic Fluid

Put system under Load

Functionality /Leaks

Repairs

Outside Repair Shop

Repair Station On Spot

PassFail

To Final AssemblyTo Final Assembly

435 ExcavatorHydraulic Testing

Process

Final Assembly

System Test

16 Minutes

X MinutesY Minutes

Page 22: Expanding and Strengthening University Roles through INTEGRATING INDUSTRY PROJECTS INTO STUDENTS LEARNING Reza A. Maleki, Ph.D., P.E., C.Mfg.E. Reza.Maleki@ndsu.edu

Proposals:

Intermediate Effects:

Standardized Processes

Process Time Improved Environmental/

Safety

Outcomes:Cost SavingsThroughput

Reduced Welding

Page 23: Expanding and Strengthening University Roles through INTEGRATING INDUSTRY PROJECTS INTO STUDENTS LEARNING Reza A. Maleki, Ph.D., P.E., C.Mfg.E. Reza.Maleki@ndsu.edu
Page 24: Expanding and Strengthening University Roles through INTEGRATING INDUSTRY PROJECTS INTO STUDENTS LEARNING Reza A. Maleki, Ph.D., P.E., C.Mfg.E. Reza.Maleki@ndsu.edu

Setup Process· Oil Cooler & Filter

· Align Motor & Dyno· Insert Thermo Couples

· Seal Leaks· Exhaust Assembly· Air Intake Assembly

· Coolant Hoses· Wiring Harness· Thermo Couples

· Muffler Modification

TIME3:52:14

Internal· Align Motor & Dyno· Connect Thermo Couples to Test Bench

· Seal Leaks

TIME0:49:30

External· Oil Cooler & Filter· Exhaust Assembly· Air Intake Assembly

· Coolant Hoses· Wiring Harness· Thermo Couples

· Muffler Modification

TIME2:42:17

Removed· Search for part

· Search for where thermocouples are

placed· Muffler modification

TIME0:20:27

External· Oil Cooler & Filter· Exhaust Assembly· Air Intake Assembly

· Coolant Hoses· Wiring Harness· Thermo Couples

· Muffler Modification· Search for part

· Search for where thermocouples are placed

· Muffler modification

TIME3:02:44

Page 25: Expanding and Strengthening University Roles through INTEGRATING INDUSTRY PROJECTS INTO STUDENTS LEARNING Reza A. Maleki, Ph.D., P.E., C.Mfg.E. Reza.Maleki@ndsu.edu
Page 26: Expanding and Strengthening University Roles through INTEGRATING INDUSTRY PROJECTS INTO STUDENTS LEARNING Reza A. Maleki, Ph.D., P.E., C.Mfg.E. Reza.Maleki@ndsu.edu

Alternative Systems

Alternative Systems

ProposalProposal

Implementation

PlanImplementation

Plan

CurrentProcess

CurrentProcess

A-Frame

Zone Bypass

Carousel

Pros/Cons

Process Flow Inventory

Placements

Information Flow

Problems/Opportunities

Equip. Setup& Operator Inventory

Placements & Info Flow

Capacity Planning

Economic Analysis

Plan for Current Layout

Plan for Expansion Layout

Page 27: Expanding and Strengthening University Roles through INTEGRATING INDUSTRY PROJECTS INTO STUDENTS LEARNING Reza A. Maleki, Ph.D., P.E., C.Mfg.E. Reza.Maleki@ndsu.edu

Savings Labor Re-Optimization Total Savings Cumulative

Year 1 673,250.00$ 22,000.00$ 695,250.00$ 695,250.00$ Year 2 727,155.00$ 22,000.00$ 749,155.00$ 1,444,405.00$ Year 3 785,327.40$ 22,000.00$ 807,327.40$ 2,251,732.40$ Year 4 848,120.09$ 22,000.00$ 870,120.09$ 3,121,852.49$ Year 5 917,030.70$ 22,000.00$ 939,030.70$ 4,060,883.19$ Year 6 989,306.16$ 22,000.00$ 1,011,306.16$ 5,072,189.35$

Total Cost = $ 2,631,140.00

Payback Period = 3.44 years

Page 28: Expanding and Strengthening University Roles through INTEGRATING INDUSTRY PROJECTS INTO STUDENTS LEARNING Reza A. Maleki, Ph.D., P.E., C.Mfg.E. Reza.Maleki@ndsu.edu

PROCESS

DECISION PROCESS

PROCESS

PROCESS

Y N

Define, Observe, Document, Measure, and Analyze Processes

General Approach

Page 29: Expanding and Strengthening University Roles through INTEGRATING INDUSTRY PROJECTS INTO STUDENTS LEARNING Reza A. Maleki, Ph.D., P.E., C.Mfg.E. Reza.Maleki@ndsu.edu

PROCESS

DECISION PROCESS

PROCESS

PROCESS

Y N

General Approach

Develop recommendations for improved processes

Page 30: Expanding and Strengthening University Roles through INTEGRATING INDUSTRY PROJECTS INTO STUDENTS LEARNING Reza A. Maleki, Ph.D., P.E., C.Mfg.E. Reza.Maleki@ndsu.edu

Effective Teams Key to the Success of the Projects

Integration of project management concepts or training.

Coverage or addressing teamwork and team dynamics. Establishing effective communication rules and or

requirements. Project teams participation in development of

statement of work.

Key concepts that can enhance a team’s ability in conducting projects include the following:

A shift in faculty roles toward a mentor and coach roles.A shifting of focus from teaching toward learning.

Page 31: Expanding and Strengthening University Roles through INTEGRATING INDUSTRY PROJECTS INTO STUDENTS LEARNING Reza A. Maleki, Ph.D., P.E., C.Mfg.E. Reza.Maleki@ndsu.edu

Engineering BusinessOperations

Management

Director of Projects

Director Engineering

and Technical Services

Director Business

Management

Director Operations

Management

Functional Departments

Business Manager

Project Engineer(s)

Project Engineer(s)

Project Team C

Operations Manager(s)

Operations Manager(s)

Business Manager

Project Engineer(s)

Operations Manager(s)

Project Manager

Project Manager

Business Manager

Integrated Program/Project Management and Capstone ExperienceTeam and Project Matrix Organization

Project Team A

Project Team B

Pro

ject

s an

d C

ou

rse

Su

pp

ort

Tea

m

Co

urs

e In

str

uc

tor

General Manager

Project Manager

Page 32: Expanding and Strengthening University Roles through INTEGRATING INDUSTRY PROJECTS INTO STUDENTS LEARNING Reza A. Maleki, Ph.D., P.E., C.Mfg.E. Reza.Maleki@ndsu.edu

Challenges and Opportunities

Sustaining industry-sponsored projects (having steady industry projects) require addressing the challenges of:

1. maintaining the current client base and2. expanding the client base.

Establishing and maintaining contacts with businesses, professional organizations, and various private and governmental agencies can be very helpful in developing and enhancing a network of project clients.

The clients that have had positive experiences working with capstone teams can be an excellent source of recruiting new clients.

Establishment of effective processes for soliciting, selecting, and conducting projects that can contribute to the educational goals of the academic unit while addressing client needs.

Page 33: Expanding and Strengthening University Roles through INTEGRATING INDUSTRY PROJECTS INTO STUDENTS LEARNING Reza A. Maleki, Ph.D., P.E., C.Mfg.E. Reza.Maleki@ndsu.edu

The portfolio for Integrated Program/Project Management and Capstone Experience and Independent Undergraduate and Graduate Industry Projects is available through the following link: www.ndsu.edu/pubweb/~maleki/ProjectsPortfolio.pdf

Projects Portfolio

Page 34: Expanding and Strengthening University Roles through INTEGRATING INDUSTRY PROJECTS INTO STUDENTS LEARNING Reza A. Maleki, Ph.D., P.E., C.Mfg.E. Reza.Maleki@ndsu.edu

Aluminum Pneumatic Bulker (APB) Piping Supplier

Analysis

Current System VSM

Project Objectives• Explore opportunities to improve/replace

current supplier• Standardize APB piping through the reduction of

designProject Team Deliverables• Current piping system analysis• Alternate piping system analysis• Improvement proposals• Recommendations based off of economic

analysis• Installation plan• Recommendations for future

projects/improvementsRecommendationAlternate Piping Supplier and kitted piping parts

Potential Benefits• Reduce piping

inventory• Reduce labor hours

• Welding capacity increased by 6 aluminum-welders per year

• Increased trailer throughput

• Decrease in floor space

Proposed System VSM

Project Team Members: Alex Anderson, Mark Hendrickson, Michael Schnepf, Luisa Torres.

Faculty Advisor and Consultant: Reza Maleki

Department: Industrial and Manufacturing Engineering

Funding Source: Trail King Industries

Integrated Program/Project Management and Capstone Experience

Spring Semester 2012

Page 35: Expanding and Strengthening University Roles through INTEGRATING INDUSTRY PROJECTS INTO STUDENTS LEARNING Reza A. Maleki, Ph.D., P.E., C.Mfg.E. Reza.Maleki@ndsu.edu

Thank Youand

Page 36: Expanding and Strengthening University Roles through INTEGRATING INDUSTRY PROJECTS INTO STUDENTS LEARNING Reza A. Maleki, Ph.D., P.E., C.Mfg.E. Reza.Maleki@ndsu.edu

Going About Improving Business

Reducing or eliminating Waste through

application of LeanLean Definition:A systematic approach to the identification and elimination of waste or non-value added activities through continuous improvement.

Supplemental Information

Page 37: Expanding and Strengthening University Roles through INTEGRATING INDUSTRY PROJECTS INTO STUDENTS LEARNING Reza A. Maleki, Ph.D., P.E., C.Mfg.E. Reza.Maleki@ndsu.edu

Waste is anything that, from the perspective of a customer, adds cost to the product but does not add any value.

Seven Forms of Waste in Manufacturing1.Overproduction2.Unnecessary Inventory3.Defects4.Inappropriate Processing5.Waiting 6.Unnecessary Motion7.Transportation

Supplemental Information

Page 38: Expanding and Strengthening University Roles through INTEGRATING INDUSTRY PROJECTS INTO STUDENTS LEARNING Reza A. Maleki, Ph.D., P.E., C.Mfg.E. Reza.Maleki@ndsu.edu

• Geneva, Switzerland• Specialized agency of the United Nations

How operational time is made upThe role of management in improving operational efficiencies

The book First published in 1957

Supplemental Information

Page 39: Expanding and Strengthening University Roles through INTEGRATING INDUSTRY PROJECTS INTO STUDENTS LEARNING Reza A. Maleki, Ph.D., P.E., C.Mfg.E. Reza.Maleki@ndsu.edu

Total time of

operation under

existing conditions

Supplemental Information - How Operational Time is Made Up

Page 40: Expanding and Strengthening University Roles through INTEGRATING INDUSTRY PROJECTS INTO STUDENTS LEARNING Reza A. Maleki, Ph.D., P.E., C.Mfg.E. Reza.Maleki@ndsu.edu

A

C

Total time of

operation under

existing conditions

Basic work content

Total ineffective

time

Work content added by poor design of product or service

Work content added by inefficient process design

Inefficient time resulting from human resources contribution

B

Supplemental Information - How Operational Time is Made Up

Page 41: Expanding and Strengthening University Roles through INTEGRATING INDUSTRY PROJECTS INTO STUDENTS LEARNING Reza A. Maleki, Ph.D., P.E., C.Mfg.E. Reza.Maleki@ndsu.edu

A

C

Total time of

operation under

existing conditions

Basic work content

Total ineffective

time

Work content added by poor design of product or service

Work content added by inefficient process design

Inefficient time resulting from human resources contribution

B

A.1. Product development reduce work content due to poor design A.2. Proper material utilization reduce and utilize wasteA.3. Quality control ensures proper standards and inspection method

C.1. Proper management and personnel policy can improve working environmentC.2. Training can develop appropriate skillsC.3. Better working conditions improve morale and reduce absenteeism

B.1. Better layout and process planning reduces unnecessary movementsB.2. Material handling adapted to activity reduces time and effortB.3. Production planning and control reduces ineffective timeB.4. Methods study of an activity reduces work content due to poor methods of work

B.5. Inventory control defines appropriate and most economical inventory levelsB.6. Preventive maintenance ensures longer life and continuous run of equipment

How Management Techniques Can Reduce Ineffective Time

Page 42: Expanding and Strengthening University Roles through INTEGRATING INDUSTRY PROJECTS INTO STUDENTS LEARNING Reza A. Maleki, Ph.D., P.E., C.Mfg.E. Reza.Maleki@ndsu.edu

Ability to adapt to a change environment Management and organizational skills People and communication skills Information acquisition Basically learning how to manage the work force but avoid micromanagement

For the purpose of enhancing supervisory and managerial capabilities.

Leadership Training• Supervisors• Management

Lean Building Blocks • Shop Floor Workers• Supervisors• Management

Training Module A

Training Module Z

Training Module B

Supplemental Information – Training for Productivity

Page 43: Expanding and Strengthening University Roles through INTEGRATING INDUSTRY PROJECTS INTO STUDENTS LEARNING Reza A. Maleki, Ph.D., P.E., C.Mfg.E. Reza.Maleki@ndsu.edu

Leadership Training• Supervisors• Management

Lean Building Blocks • Shop Floor Workers• Supervisors• Management

Training Module A

Training Module Z

Training Module B

Supplemental Information – Training for Productivity

Page 44: Expanding and Strengthening University Roles through INTEGRATING INDUSTRY PROJECTS INTO STUDENTS LEARNING Reza A. Maleki, Ph.D., P.E., C.Mfg.E. Reza.Maleki@ndsu.edu

Theory of Constraints Quality management Statistical process control Supply chain management

More in depth training and customizable to client’s needs

Leadership Training• Supervisors• Management

Lean Building Blocks • Shop Floor Workers• Supervisors• Management

Training Module A

Training Module Z

Training Module B

Supplemental Information – Training for Productivity

Page 45: Expanding and Strengthening University Roles through INTEGRATING INDUSTRY PROJECTS INTO STUDENTS LEARNING Reza A. Maleki, Ph.D., P.E., C.Mfg.E. Reza.Maleki@ndsu.edu

Thank You Againand