WIOA

ELIGIBLETRAININGROVIDER

HELPGUIDE

EXISTINGPROVIDER

REVISED09/01/2017

EXISTINGPROVIDERGUIDE

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TABLEOFCONTENTS

COMMONACRONYMSANDABBREVIATIONS…………………………………………………………………………2

ETPLOVERVIEW…………………………………………………………………………………………………………………….3

EXISTINGTRAININGPROVIDERSI. AccessingtheLog-InPage……………………………………………………………………….…..………………3II. NewUserRegistration………………………………………………………………………….……..………………4MANAGEYOURPROVIDERPROFILEIII. ProviderDemographicInformation…………………………………………………..………….………………8IV. AddingSatelliteLocations………………………………………………………………….………..………………12V. AddingAdditionalContacts……………………………………………………………………..…..……………..14VI. AddingPrograms………………………………………………………………………………..………………….……16

A. ProgramOccupationDetails………………………………………………………….………………………19B. CostDetails……………………………………………………………………………………………………………20C. SelectApplicableLocations…………………………………………………………..………………………21D. Program/ServiceSkills…………………………………………………………………………………………22E. Program/ServicePerformance…………………………………………………….…………………..…23F. ConfirmYourApplication………………………………………………………………………………………24G. SubmitDocumentationtoYourLWDA…………………………………………….……………..…….25H. ProcessingYourApplication…………………………………………………………..………………………25

VII. QuarterlyReports………………………………………………………………………………………………………..26

APPLICATIONAPPROVALEXPECTIONS…………………………………………………………….…….…………...28

APPLICATIONDENIALAPPEALPROCESS……………………………………………………………………………….29

SUBSEQUENTELIGIBILITYDETERMINATIONS………………………………………………………………………...30

REGISTEREDAPPRENTICESHIPPROGRAMS…………………………………………………………………….…….30

OUT-OF-STATEPROVIDERS………………………………………………………………………………………………….31

LWDACONTACTS…………………………………………………………………………………………………………………31

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COMMONACRONYMSANDABBREVIATIONS

API AcademicProgramInventoryCRP ClassificationofInstructionalPrograms

DPSA DivisionofPostsecondarySchoolAuthorizationETP EligibleTrainingProviders

ETPL EligibleTrainingProviderListLWDA Local Workforce Development Area (Please see pages 21-22

forallLWDAs)LWDB LocalWorkforceDevelopmentBoardSACS SouthernAssociationofCollegesandSchoolsTBR TennesseeBoardofRegentsTCAT TennesseeCollegeofAppliedTechnologyTHEC TennesseeHigherEducationCommissionTDLWD TennesseeDepartmentofLaborandWorkforceDevelopment

WIOA Workforce Innovation and Opportunity Act of 2014

(supersedestheWorkforceInvestmentActof1998)

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ETPLOVERVIEWAs part of the infrastructure to carry out the mandates of the Workforce Innovation andOpportunityActof2014(WIOA),statesarerequiredtomaintainalistoftrainingprovidersandprograms that are certified to receive students using WIOA funds. WIOA students are onlypermittedtousetheir IndividualTrainingAccount(ITA)fundsinprogramsthatappearontheStatewideEligibleTrainingProviderList(ETPL).AlloftheinstitutionsandprogramsthatcomprisetheStatewideETPLhavebeenapprovedbyaLocal Workforce Development Board (LWDB) in Tennessee. Each of Tennessee’s 13 LWDBsmake initialeligibilitydecisions regardingwhatprogramstoaddto theETPL.After theLWDBmakes the initial eligibility decision, subsequent eligibility decisions are made on an annualbasis by the Tennessee Department of Labor &Workforce Development (TDLWD) based oninstitutionalperformancedata.AlloftheinstitutionsthatappearontheStatewideETPLarerequiredtosupplyindividualleveldata.ThisinformationistobesubmittedwithinQuarterlyPerformanceReports.ThesequarterlyreportsarelaterusedtocompiletheWIOAAnnualSubsequentEligibilityReport.

EXISTINGELIGIBLETRAININGPROVIDERS

This section is to aid existing training providers through various items in their providerdashboard. Prior to submitting a new program, the program(s) must have received priorapprovalfromyourstategoverning/authorizingbody.

I. AccessingtheLog-InPage

Toaccessyourproviderdashboardpleasevisitwww.jobs4tn.gov.There isa log inboxwhereyouaretoenteryourusernameandpassword.Ifyouareanindividualwhoneedsonlineaccessforanexistingtrainingprovider,youwillneedtoregisterbyclickingthe“Register?”linkfoundinthesigninboxontheJobs4TNhomepageasseenbelow.

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II. NewUserRegistration

Afterclickingthe“Register”linkyouwillbedirectedtoapageyieldingseveralregistrationoptions.Asanexistingtrainingprovider,youwillwanttoselectthe“Provider”linkfoundinthe“Option3-CreateaUserAccount”box.

• Asanexistingtrainingprovider,youwillwanttoselectthefirstoptionstatingthatyou“wishtobeaddedtomyinstitution’sexistingaccount.”ClickNextaftermakingyourselection.

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• Allinformationmarkedwith*isrequired.• Atthetimeofthesubmissionofanewproviderapplicationonlyoneuserwillbeonfile.

Afteranapplicationhasbeenapproved,otheruserscanbeaddedbyregisteringasseenbelow.Theadditionaluser(s)wouldselect“Iown,represent,orworkforaneducationalinstitution(school,university,etc)andwishtobeaddedtomyinstitution'sexistingaccount”andfillouttheinformationaccordingly.

• AllinformationenteredforyourinstitutionshouldbeenteredasitcurrentlyappearsontheETPL.PleasevisittheJobs4TNprovidersearchpagetoaccessyourproviderinformation.Thiscanbeaccessbyvisitingwww.jobs4tn.gov,clickEducationandTrainingDataunderSpecialServices,andthenclickTrainingProvidersandSchools.

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Aftercontinuingfromthepageabove,thefollowingwillappear:

• In order to access your provider information your user registration must first be

approvedbyStatestaff. Ifyouhavequestionsregardingyouruser registration,pleasecontactRyanAllenatRyan.Allen@tn.gov.orMarjorie.C.Hallworth@tn.gov

• You will not be able to access your Provider Profile until your username has beenactivatedforuse.

• Toexpediteusernameactivation,emailRyanAllenorMarjorieHallworth immediatelyfollowingregistration.

• At any time you can access your entered user information by logging in atwww.jobs4tn.gov and clicking the Manage Provider User Profile link found in theServicesforProvidersboxintheleftsidebar.

• IntheProviderContactInformationsection,foundatthebottomofthepage,youwillbeabletoseethestatusofyouruseraccess.

• After your user access is activated you will be able to click on theManage ProviderProfilelinkandmanageyourproviderinformationasseenbelow.

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MANAGEYOURPROVIDERPROFILE

Afteryouruserprofilehasbeenmadeactivebelowshowswhatyourproviderworkspacelookslikeafterlogginginatwww.jobs4tn.gov.

• TheServicesforProvidersboxcontainsthenecessarylinkstoedityourproviderinformation(i.e.address),programinformation(costs,length,etc),submitadditionalprogramsaswellasmanageyourownuserprofileinthecaseofhavinganemailorphonenumberupdate.

III. ProviderDemographicInformation

• ClickingManageProviderProfilewillallowyoutoviewandedittheinformationforyouinstitutionthatcurrentlyappearsontheETPL.

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• The“Status”fieldcannotbechanged.Itcanonlybechangedbystaff.• Your“LWDARegion”shouldbesettoState…thisallowsallcareercenterstafftohave

accesstoyourschoolwithinthesystem.• Fieldsbeginningwith“StateUse…”arenotapplicable.Youarenotrequiredtoenteror

have information contained in these fields. Your LocalWorkforce Development Area(LWDA)mayopttoaddinformationhere.

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• Ifthebillingormailingaddressinformationisthesameasyourpreviouslyenteredmainaddress,youcanpopulate theBillingAddressorMailingAddress fieldsbyclicking theapplicablelink(i.e.Provider’sMainAddress).

• Besure to includeanappropriatecontactperson in the“Attention” field.This canbethesameperson.

• Aftercompletingallrequiredfieldsclick“Save.”• Missing information from required fields can cause your institution to not appear in

certaininstancesforcareercenterstaffsoitisimportantthattheserequiredfieldsarecomplete.(Thismainlyaffectsproviderswhowereconvertedfromtheoldsystem.)

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• It is best to answer asmanyquestions and selections as possible, regardless of thembeingrequiredornot.

• The Accrediting Body drop-down menu references nationally recognized accreditingbodies.Thismaynotapplytoallschools.

• BesuretoclickSavetokeepallentered/updatedinformation.

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TheGeneraltabonyour“MyProviderWorkspace”pagewilldisplayasummaryofinformationyoupreviouslyenteredandsaved.

IV. AddingSatelliteLocations

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• Clicking the Locations tabwill display information for your institution. The previouslyenteredinformationcanbeeditedbyclickingthe“Edit”linkintheActioncolumn.

• If your school has satellite campuses, you can add these locations by clicking theLocationstab.ClicktheAddLocationbuttonandfillinallknowninformation.

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V. AddingAdditionalContacts

Clicking“Contacts”intheActioncolumnontheLocationstabwillonlydisplaycontactpersonsandnotallowforyoutoedit/addcontacts.Toaddacontactperson,clicktheContactstab.

Selectthelocationfromthedrop-downmenuinwhichyouwouldliketoaddacontactpersonfor.Locationsaddedviathe“Locations”tabwilldisplayinthedrop-downmenu.Afterselectingthelocation,click“AddContact.”

• ContactsaddedhereareseparatefromaddingusersasseeninII.NewUserRegistration.ThecontactpersonsaddedonthisscreenwilldisplayontheETPLforthepublictosee.SystemUsershaveaccesstoproviderinformationwithouttheircontactinformationbeingdisplayedontheETPL

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.

• Provideinformationassociatedwiththecontactperson.• Clicktheappropriatelocationcheckbox(es)forthecontactpersonbeingentered.• Selecttheappropriatecontacttypefromthedrop-downmenu.• Itisalwaysbesttofillinasmuchinformationaspossibleregardlessofwhetherthefield

isrequiredornot.• ThereisaNotesfieldforyoutoenteranypertinentinformationregardingtheentered

contactperson.• Onceyourcontactperson’s information issaved, itwilldisplayontheContacts tabas

seenbelow.

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VI. AddingPrograms

ItisbesttocommunicatewithyourLWDAbeforehand(seepages45-46)foryourLWDA’scontactinformation)inordertomakeaninformeddecisionastowhichprogramstosubmit.

Toaddaprogram:

• Clickthe“ManageInstitutionPrograms”linkfoundinthe“ServicesforProviders”sectionoftheleftsidebar.

• Clickthe“AddSelfServiceEducationProgram”buttonlink

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• Whenfillinginyourprograminformationyouwillneedtoselectthe“SearchforCIPCode”linkinordertofillintheCIPCodeinformationforyourprogramofstudy.ThereareseveraloptionsyoumayusetosearchfortheappropriateCIPCode.Intheexamplebelow,the“ProgramsbyKeyword”tabisusedtoobtaintheCIPCode.(seescreenshotsbelow)

• Itisimportanttoselect“Yes”astheresponsefor“WIOAProgram:”...thiscannotbechangedafterithasbeensubmitted.IfyouselectNoandsubmittheprogramforapprovalitcannotbechangedtoYesnorwillstudentsbeabletoreceivefundingforthesubmittedprogram.

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Typeinyourkeywordintheboxandclick“Search.”Theresultswilldisplay.Fromthislist,selectthemostappropriateoptionbyclickingtheprogram.Itwillthenpopulatethe“CIPCode:”field.

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• Whenenteringprograminformation,enteritexactlyasithasbeenapprovedbyyour(TN)Stateauthorizing/governingbody(i.e.THEC,TBR,SACS,etc)

• Donotsubmitprogramsthathavenotbeenapprovedbyyourauthorizing/governingbody

• Itisalwaysbesttocompleteasmanyfieldsaspossible,regardlessofthembeingrequiredornot

• OnceallinformationhasbeenenteredclickSave• Afteryouhavesavedyourinformation,youwillseeasummarypagewithfieldstoadd

programinformation

A. ProgramOccupationDetails

Clickon“EditOccupationDetails”underProgram/ServiceOccupations

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Fromhereyouaretoselectallapplicableoccupations.Ifnoneexists,clickCancelandcontinuecompletingtheapplication.

B.CostDetailsToaddcostinformationselectthe“EditCostDetails”linkunder“Program/ServiceCostDetailsandfollowthelinksasdisplayed

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• Enterallknowncostinformation(Tuition,Books,etc.)• Toaddalineitemnotlisted,clickonthe“AddCostItems”link• Ifamountisenteredin“OtherCosts,”pleaseprovideanexplanationofwhattheother

costsareinthe“Comments:”box• Savewhencomplete

C.SelectApplicableLocations

Youmustselectthelocation(s)wheretheenteredprogramisoffered.Ifyou’veonlysubmittedonecampuslocationthenthisiswhatyouwillselect.Ifyouenteredadditionallocations(viatheLocationstab)thenthesewillbecomeoptionsonthispage.

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D. Program/ServiceSkills• Clickthe“EditProgramSkills”link• Selecttheappropriatecategoryfromthedrop-downmenu

• Selecttheapplicableskilldescriptionoptionsthatapply• ThereisalsoanoptiontoselectalloptionswithintheSkillDescriptionbox.Thiscanbe

donebyclickingthe“CheckAll”link(thiscanbeundonebyclickingthe“UncheckAll”link)

• ClicktheSavebuttonfoundatthebottomofthescreenwhencomplete

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E. Program/ServicePerformance

Wheneveryousubmitanewprogramforapprovalyoumustenterperformanceinformationforthepreviousfiscalyear.Noprogramparticipantdataisneededsincethereisnonetoreport.Pleaseenter0forperformancedataregardingprogramparticipants.

• Clickthe“EditProgramPerformance”linktoaddperformanceinformationforyourprogram

• Youwillneedtoenterperformancedataforthemostrecentfullyearwhichyouaretoselectfromthe“ProgramYear:”drop-downmenu

• Programsbeingsubmittedforapprovalwillnothaveprogramparticpantperformanceinformation

• PleaseprovideashortdescriptionastohowyourperformanceismeasuredintheboxprovidedOncecomplete,clicktheSavebutton

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• ItisimportanttoenterthisinformationasitisusedbytheLocalWorkforceDevelopmentAreaBoardsintheirdecisionmakingprocesswhenapprovingnewprograms

F.ConfirmYourApplication

• Clickthe“EditConfirmation”link

• Youmustagreetotheprintedstatedinordertosubmityourapplicationforapproval• Afterselectingthecheckboxinagreementwiththestatementyoumaysubmityour

applicationbyselectingtheradiobuttonnextto“Yes,submitthisprogramforWIOAApproval.”

• Click“Save”whendone

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ReviewStatus:

Toseethestatusofyourapplication,loginandlookinthe“Program/ServiceReviewStatus”box.Hereyouwillbeabletoviewanyitemsyoufailedtosubmitinyourapplicationalongwiththeapprovalstatusofyourprogram.

G. SubmitDocumentationtoYourLocalWorkforceDevelopmentArea(LWDA)

After you have submitted your program application for approval youwill need to submit allsupportingdocumentationtotheLWDAwhereyourinstitutionis located.TheLWDAcontactsare listedonpages45-46.All institutionsauthorizedby theDivisionofPostsecondarySchoolAuthorizationwiththeTennesseeHigherEducationCommission(THEC)aretoprovideacopyofany program approval letters that apply to the submitted programs. The program approvalletter(s)shouldshowtheapprovalofyourprogram’sname,cost,lengthandcredential.PleasenotethatyoursupportingdocumentationaidsyourLWDAintheirapprovalprocess.IfyouhaveanyquestionsregardingneededdocumentationpleasecontactyourLWDAlistedonpages45-46)

H. ProcessingYourApplication&WaitingonaResponse

Afteryourapplicationhasbeensubmitted,itgoestoyourLocalWorkforceDevelopmentAreaBoardtobeprocessedandvotedonforpossibleplacementontotheEligibleTrainingProvider.

WaitforLocalWorkforceDevelopmentBoard(LWDB)Response

ThewaittimebetweensubmittingaNewProgramApplicationandreceivingaresponsefromyourLWDBdependsonseveraldifferentfactors.TwoofthosefactorsarethemeetingscheduleofyourLWDBandyourdateofsubmission.IfyourapplicationissubmittedafteryourLWDBhasmet,youmustwaituntiltheirnextmeetingtoobtainadecisiononyourprogram(s)additionto

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the ETPL. Thus, to expedite the approval process, contact your LWDB for informationconcerningtheirapplicationdeadlines.

TofindthecontactinformationforyourLWDB,pleasereferencepages34-35

Each LWDB is geographically different and creates their own criteria of approval based onnumerousfactors.InformationregardingyourLWDB’scriteriaforapprovalshouldbeobtaineddirectlyfromyourLWDB.

VII. QuarterlyReports

All providers are required to submit quarterly reports. Reminders are sent by email to allprovider contacts approximately 2 weeks prior to the due date. With the reminder emails,several attachments are included: a blank report template, an example report template,instructions on how to correctly format your report along with general information onperformanceandreportingrequirements.ThisinformationisalsosentouttonewprovidersatthetimeoftheiradditiontotheETPL.Belowaretheduedatesalongwiththecorrespondingtimespansassociatedwiththereportingperiod.

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APPLICATIONAPPROVALEXPECTIONS

Step1A:YourLWDBHasApprovedYourNewProviderApplication

IftheLWDBapprovesyourinstitutionandprograms,theywillappearontheETPL.YourinstitutionandassociatedinformationwillappearontheETPLexactlyasyousubmitteditinyourapplication.PleasenotethatyourLWDBdoesnothavetoapproveyourapplicationinitsentirety.Forexample,theymayapprovetwoofyoursubmittedprogramsbutdenytheremainingprograms.AfterbeingaddedtotheETPL,youarevisibleontheETPLstatewide.ToviewyourinstitutionontheETPL,visitwww.jobs4tn.govandclickthe“EducationandTrainingData”linkundertheSpecialServicescolumn

Fromhereyoucanclickthe“TrainingProvidersandSchools”linktosearchorviewproviders.

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Fromhereyoucanenteryourschool’snameintheKeywordsearchboxandclickSearchorselectyourschool’snameviatheProviderListingtab.

• Afterselectingyourschoolyouwillbeable toseedetailson program informationbyclickingETPLApprovedPrograms.

• AfterbeingaddedtotheETPL,all13LWDAsarenotifiedviaemailofyourinstitution’sadditiontotheETPL.

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Step1B:YourLWDABoardHasDeniedYourNewProviderApplication

IfyouaredeniedaccesstotheEligibleTrainingProviderList(ETPL)youhavetheoptiontoappealyourLocalWorkforceInvestmentArea(LWIOA)Board’sdecision.ThepoliciesdetailedbelowgoverntheETPLappealprocess.

A. AppealstoLocalBoard[WIOASection122(c)(1)](1) Local Boards must have a written appeal process that includes the following

provisions:

(a) A Providerwishing to appeal a decision by a Local Boardmust submit anappeal to the Local Board within 30 days of the issuance of the denialnotice.Theappealmustbeinwritingandincludeastatementofthedesiretoappeal,specificationoftheprogram(s)inquestion,thereason(s)fortheappeal(i.e.grounds),andthesignatureoftheappropriateProviderofficial.

(b) TheLocalBoardappealprocessmustgranttheProvidertheopportunitytodirectlyaddressthereasonsfordenialeitherinwritingorthroughanappealhearing.

(c) TheLocalBoardmusthave1-3impartialappealofficerswhoareresponsiblefor re-evaluating the supplemental materials supplied by the Provider inaddressingtheinitialreasonsfordenial.

(d) The Local Boardwill notify the Provider of its final decision on an appealwithin30daysofreceiptoftheappeal.

(e) The Local Board appeal notification to the Provider must reference theprocessforfilingaStateappealintheeventthattheProviderisnotsatisfiedwiththeoutcomeofthelocalappeal.

B. AppealstotheState[WIOASection122(c)(1)]

ThisprocedureappliesonlytoProviderswhohaveexhaustedtheappealprocessofaLocalBoardandaredissatisfiedwithLocalBoard’sfinaldecision.

(1) AProviderwishing toappeal to theStatemust submitanappeal request to theStatewithin30days from the LocalBoard’snotification to theProviderof theirfinal decision on an appeal. The request for an appeal to the Statemust be inwriting and include a statement of the desire to appeal, specification of theprogram(s) in question, the reason(s) for the appeal (i.e. grounds), and thesignatureoftheappropriateProviderofficial.

(2) The State will promptly notify the appropriate Local Board when it receives arequestforappeal.TheStatewillalsonotifytheappropriateLocalBoardwhenitmakesthefinaldecisiononanappeal.

(3) TheStateappealprocessincludestheopportunityforappealingProviderstohavea hearing. The hearing officermust be an impartial person. The hearing officermustprovidewrittennoticetotheconcernedpartiesofthedate,time,andplaceof the hearing at least 10 calendar days before the scheduled hearing. Bothpartiesmust have the opportunity to present oral andwritten testimony underoath; to call and questionwitnesses; to present oral andwritten arguments; torequestdocumentsrelevanttotheissues(s),andtoberepresented.

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(4) The five member State appeals committee, chaired by the hearing officer, willadministratively review the appeal,make a preliminary decision, and notify theProvider and the Local Board. The committee can either upholdor reverse theLocalBoarddecision.

TheStateappealscommitteemustrenderadecisionwithin60daysfromreceivingtheProvider’sinitialStateappealrequest.

SubsequentEligibilityDeterminationsThe subsequent eligibility process is ongoing throughout each program year. Subsequent eligibilitydecisionsaremadequarterlyandannually,basedondifferentfactors.AprovidercanberemovedfromtheETPLfor:failuretosubmitquarterlyperformancedata,schoolclosure,lossofstateauthorizationtooperate,providerrequestsforremoval,orfailuretomeetoneoffourperformancestandards.Quarterly, providers submit performance reports which are comprise of individual level studentinformation that includes, but is not limited to, student SSN, race, gender, program of enrollment,enrollment date and date of completion/withdrawal where applicable. This information must besubmittedforbothWIOAparticipantsandnonWIOAparticipants(allotherstudents)foreachprogramthathasreceivedat least1WIOAstudent.TheWIOAAnnualSubsequentEligibilityReport iscompiledbasedonthequarterlyperformancereportsubmittedduringeachprogramyear.Anyprogramthathasreceivedaminimumof10WIOAstudentsattheendoftheprogramyearandfailstomeettheminimumperformancelevelsestablishedbythestateissubsequentlyremovedfromtheStatewideETPL.Thefourperformancestandardsareasfollows:

1.TheWIOAstudentcompletionrateforeachprogrammustbeequaltoorgreaterthan40%.2.TheWIOAstudentplacementrateforeachprogrammustbeequaltoorgreaterthan70%.3.TheALLofstudentcompletionrateforeachprogrammustbeequaltoorgreaterthan40%.4.TheALLofstudentplacementrateforeachprogrammustbeequaltoorgreaterthan70%.

The WIOA Subsequent Eligibility Report is intended to assist constituents in making an “informedchoice”whenchoosingwheretoutilizetheirtrainingfunds.Toaidinthiseffort,everyproviderontheETPLhasaConsumerReportthatprovidesextensiveperformanceinformationforeachprogramyear.

RegisteredApprenticeshipPrograms

RegisteredApprenticeshipprogramsarenotrequiredtosubmitperformancedataandarenotheldtothe performance standards mentioned above. Registered Apprenticeship programs must remainregistered under theAct of August 16, 1937 commonly known as theNational ApprenticeshipAct toremainsubsequentlyeligibletoremainonTennessee’sETPL.Thedepartmentsuggests(notrequire)forapprenticeshipprogramstosubmitthesamequarterlydatainordertobepublishedamongsttheothertraining providers in TDLWD’s Annual Performance Report to highlight their level of performance incompletingandplacingparticipants.

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NotetoOut-of-StateProviders

Forout-of-stateinstitutions,havingtheproperauthorizationwithinyourownstatedoesnotgivetheproperneededauthorizationtooffertrainingtoTennesseestudents.ThereforeyoumustobtainthisauthorizationbeforebeingconsideredforplacementontoTennessee’sEligibleTrainingProviderList.Manyout-of-stateinstitutionsfallundertheoversightoftheDivisionofPostsecondarySchoolAuthorization(DPSA)withtheTennesseeHigherEducationCommission(THEC).FormoreinformationonDPSAandtheirauthorizationprocess,pleasereviewthewebsitebelow.

http://www.state.tn.us/thec/Divisions/LRA/PostsecondaryAuth/psa.html

LWDACONTACTS

LWDA1-AllianceforBusiness&Training[ServingCarter,Johnson,Sullivan,Washington&UnicoiCounties]

• TammySluder,Tsluder@ab-t.org• Phone423-547-2927

• P.O.Box249Elizabethton,TN37644

LWDA2-WaltersStateCommunityCollege[ServingClaiborne,Cocke,Grainger,Greene,Hamblen,Hancock,Hawkins,Jefferson,Sevier&UnionCounties]

• DonShadow,Joseph.Shadow@ws.edu,• (423)587-7036Fax:(423)585-6769

• 500SDavyCrockettPkwy,Morristown,TN37813

LWDA3-WorkforceConnections[ServingKnoxCounty]

• RayAbbas,Ray.Abbas@tnccknox.org• Phone:(865)594-5500

• 2700MiddlebrookPike,Knoxville,TN37921

LWDA4-EastTennesseeHumanResourceAgency[ServingAnderson,Blount,Campbell,Cumberland,Loudon,Monroe,Morgan,Roane&ScottCounties]

• AprilBeaty,abeaty@ethra.org• MelindaWatson,mfrost@ethra.org

• Phone:(865)813-0281• 728EmoryValley,OakRidgeTN37830

LWDA5-SoutheastTennesseeDevelopmentDistrict

[ServingBledsoe,Bradley,Hamilton,McMinn,Marion,Meigs,Polk,Rhea&Sequatchiecounties]• BethKeylon,bkeylon@sedev.org

• Phone:423-424-4214• 5600BrainerdRoad–SuiteA-5,Chattanooga,TN37411

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LWDA6-WorkforceSolutions[ServingBedford,Coffee,Franklin,Grundy,Lincoln,Moore&WarrenCounties]

• DianeStoker,dstoker@workforcesolutionstn.org• Phone:931.455.9596

• PO1628,410WilsonAvenue,Tullahoma,TN37388

LWDA7-UpperCumberlandHumanResourceAgency[ServingCannon,Clay,DeKalb,Fentress,Jackson,Macon,Overton,Pickett,Putnam,Smith,VanBuren&WhiteCounties]

• CindyMabery,cmabery@uchra.com• RandiShort,rshort@uchra.com

• Phone:931-520-9593• 580SouthJeffersonAvenue,SuiteB,Cookeville,TN38501

LWDA8-WorkforceEssentials

[ServingCheatham,Dickson,Houston,Humphreys,Montgomery,Robertson,Stewart,Sumner&WilliamsonCounties]• JohnWatz,jwatz@workforceessentials.com,(931)905-3502

• Fax:(931)551-9026• 523MadisonStreet,Clarksville,TN37040

LWDA9-NashvilleCareerAdvancementCenter[ServingDavidson,Rutherford,Trousdale,&WilsonCounties]

• TerryCorbin,Terry.Corbin@Nashville.gov• Phone:615-862-8890Faxto(615)862-8910• 1417MufreesboroPike,Nashville,TN37217

LWDA10-SouthCentralTennesseeWorkforceBoard

[ServingGiles,Hickman,Lawrence,Lewis,Marshall,Maury,Perry&WayneCounties]• RickMolder,rick.molder@sctworkforce.org• Phone#:931-490-3834or931-398-6035

• 119NashvilleHighway,Suite106,Columbia,TN38401

LWDA11-SouthwestTennesseeHumanResourceAgency[ServingChester,Decatur,Hardeman,Hardin,Haywood,Henderson,McNairy&MadisonCounties]

• MeritaStone,mstone@swhra.org• Phone:731-983-3690Fax:731-983-3149• 1527whiteAvenue,Henderson,TN38340

LWDA12–NorthwestTennesseeWorkforceBoard

[ServingBenton,Carroll,Crockett,Dyer,Gibson,Henry,Lake,Lauderdale,Obion,Tipton&WeakleyCounties]• JenniferBane,jbane@nwtnworks.org

• Phone:731-286-3585,ext.15• 313WestCedarSt.Dyersburg,TN38024

LWDA13-WorkforceInvestmentNetwork

[ServingFayette&ShelbyCounties]• LoraYMendezu,lora.young@workforceinvestmentnetwork.com

• Phone:901-636-7978• 480BealeSt,Memphis,TN38103

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