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Page 1: EXHIBITOR PRE-ARRIVAL KIT (Updated as of 16 Oct · Exhibition Period 12 to 18 Nov 0800 hours to 1900 hours 19 Nov 0800 hours to 1600 hours Stand Dismantling 20 to 25 Nov 0800 hours

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EXHIBITOR PRE-ARRIVAL KIT (Updated as of 16 Oct’15)

Page 2: EXHIBITOR PRE-ARRIVAL KIT (Updated as of 16 Oct · Exhibition Period 12 to 18 Nov 0800 hours to 1900 hours 19 Nov 0800 hours to 1600 hours Stand Dismantling 20 to 25 Nov 0800 hours

Welcome Note ...................................................................................................................................... 1

Major Dates ........................................................................................................................................... 2

Conferences @ ITMA ............................................................................................................................ 3

Exhibitor Liaison Office (ELO) ........................................................................................................... 4 - 5

Badges, Onsite Parking and Visa ..................................................................................................... 5 - 11

a) Badges

b) Onsite Parking for Exhibitors

c) Visa

Other Services ............................................................................................................................... 12- 13

a) IPR Office

b) After Show Hours

c) Exhibition Catalogue

d) Food and Beverage

Important Notes from ITMA 2015 Service Team ......................................................................... 13 - 17

a) Compliance to Regulations

b) Management of Non-Compliance

c) Performance Bond (as per General Regulation A15)

d) Overtime Application

e) Machinery Demonstration

f) Schedule on Technical Services Delivery Onsite

g) Penalties for Infringement of Safety Regulations

h) Fire Precautions

i) Full-Load Power Test

Annex

A: Key Contacts ............................................................................................................................ 18 - 20

B: Directions to Fiera Milano .............................................................................................................. 21

C: Sector Allocation Plan…................................................................................................................. 22

D: Food & Beverage Outlets ......................................................................................................... 23 - 24

E: Rules about Setting Up & Dismantling ..................................................................................... 25 - 26

F: Fire & Safety Evacuation Plan ......................................................................................................... 27

Contents

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1. Welcome Note

Dear Exhibitor

ITMA 2015 EXHIBITOR PRE-ARRIVAL KIT

Benvenuti a Milano. On behalf of the ITMA 2015 Organising Team, we would like to thank you for exhibiting at ITMA 2015. To assist you in your pre-departure preparation for Milan, please find the ITMA 2015 EXHIBITOR PRE-ARRIVAL KIT for your planning. The guide serves to highlight essential information that would be useful to you. If you have any queries or clarifications, please do not hesitate to contact us. You may find the relevant contacts in Annex A. For general assistance, please email the Exhibitor Liaison Office (ELO) at [email protected]. I would like to take this opportunity to thank you for your invaluable feedback during the course of our preparation for ITMA 2015. We look forward to welcoming you in Milan.

Yours sincerely,

Eileen Ng Project Director, ITMA 2015 MP Expositions Pte Ltd

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25 Oct - 31 Oct: Exhibitor / Installer /Contractor Registration, Stand Set-Up 25 Oct: Hall 1 & 3 31 Oct: Other Halls 11 Nov End of Stand Set-Up Stand Set Up to be completed by 1800h ITMA 2015 HAPPY HOUR Party for

Installers from Exhibiting Company [by invitation only] 1730h – 1830h 12 Nov First day of Show ITMA 2015 Media Conference [by invitation only] ITMA 2015 Gala Dinner [by invitation only] 19 Nov Last day of Show Closed to Visitors: 1600h Closed to Exhibitors: 2000h

20-26 Nov Stand Dismantling Period Stand Dismantling ends 1200h on 26 Nov

2. Major Dates

Date Opening Hours Date Opening Hours

25 Oct – 7 Nov [Hall 1 & 3]

0800 – 2000 h 20 – 25 Nov 0800 – 2000 h

31 Oct – 7 Nov [Other Halls]

0800 – 2000 h 26 Nov 0800 – 1200 h

8 Nov – 10 Nov 0800 – 2200 h

11 Nov 0800 – 1800 h

Show Days Date

Opening Hours

12 – 19 Nov 0800 – 2000 h [Exhibitor Access Hours]

12 – 18 Nov 1000 – 1900 h [Visitor Access Hours]

19 Nov 1000 – 1600 h [Visitor Access Hours]

October - November 2015

Sun Mon Tues Wed Thu Fri Sat

25 Stand Set Up for Hall 1 & 3

26 27 28 29 30 31 Stand Set Up for other halls

1 2 3 4 5 6 7

8 9 10 11 Completion of Stand Set-Up/ Happy Hour

12 FIRST DAY of show Media Confererence/Gala Dinner

13 14

15 16 17 18 19 LAST DAY of show

20 Start of Stand Dismantling

21

22 23 24 25 26 Completion Of Stand Dismantling

27 28

Stand Set Up Stand Dismantling

Dates and Opening Hours

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3. Conferences @ ITMA Note: Click on Event title for more information on the Conference

Friday, 13 November

Saturday, 14 November

Sunday, 15 November

Monday, 16 November

Tuesday, 17 November

World Textile Summit “Creating Business Value Through A Sustainability Strategy “ Venue: Fiera Milano Rho, Stella Polare Congress Centre, Franci Room Delegate pass price: €900

Textile Colourant and Chemical Leaders Forum “Sustainable Manufacturing On Colourants And Chemicals” Venue: Fiera Milano Rho (Conference room to be advised) Delegate pass price: €65

Research & Innovation Speakers Platform Presentations Venue: Fiera Milano Rho, Speaker Platform at hall 8, Research and Innovation Sector Delegate pass price: complimentary by registration

Printing Conference by WTiN “Production Digital Printing of Textiles: The Next Phase” Venue: Fiera Milano Rho, Stella Polare Congress Centre, Franci Room Delegate pass price: €435

Nonwovens Forum by EDANA and ITMA “Nonwovens: A World of Growth and Opportunities” Venue: Fiera Milano Rho (Conference room to be advised) Delegate pass price: €65

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4. Exhibitor Liaison Office (ELO) The Exhibitor Liaison Office (ELO) serves as the general service counter for your participation at ITMA 2015. Venue: Opposite Sadler Restaurant, along Ponte Dei Mari Linkway on 1st floor

Exhibitors are to take note of the ELO operating hours:

Duration Operating hours

Stand set up

25 Oct to 10 Nov (for Hall 1 and Hall 3 exhibitors only) 0800 hours to 2000 hours

31 Oct to 10 Nov (all other halls) 0800 hours to 2000 hours

11 Nov (all halls) 0800 hours to 1800 hours

Exhibition Period

12 to 18 Nov 0800 hours to 1900 hours

19 Nov 0800 hours to 1600 hours

Stand Dismantling

20 to 25 Nov 0800 hours to 1700 hours

26 Nov 0800 hours to 1200 hours

Services include:

Collection of badge holders and lanyards

Oustanding payment for Stand Rental, Open Sides Surcharge, Performance Bond and Bank Charges

Onsite Additional Badge Orders for Exhibitor, Exhibitor’s Guests and Employees

Conference Entrance Ticket Sales - Textile Colourants & Chemical Leaders Forum - Nonwovens Forum by EDANA and ITMA

Advertisment Spots

Insurance coverage (for exhibitors purchasing insurance from AON)

Exhibitors’ Liaison Office

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Cash and credit card payment are to be made in Euros only. A 3% admin fee will be applicable for credit card payment. Only Visa and Mastercard are accepted. Please note that the maximum cash payment allowed in Italy is €999.99. This cash restriction is applicable for all purchases within Italy. Payment above €999.99 must be made through credit card.

5. Badges and Visa

a) Badges

Exhibitors with no outstanding payment for the above items will be able to register their badge online.

Please refer to the Badges Registration Kit in this link for more information. The detailed breakdown of Visitor and Contractor badge prices can also be found on the next page.

Please note that after 30 Sep, surcharges will apply for registration of exhibitor badges:

Each exhibitor badge:

€75 + €18.75 (25% surcharge) = €93.75

Modification of badge from 16 September to 15 October :

€4.70 per badge (5% surcharge of €93.75) Once the badge has been modified, the original badge will no longer be valid and will not have access to the exhibition halls.

Role Badge Type Validity*

All Exhibitors Exhibitor Set Up, Show Days, Dismantling

Installers (of Exhibiting Company. Not for stand contractor)

Exhibitor-With prefix ‘INS’ in the First Name

Set Up and Dismantling Only

Exhibitors’ Guests and Employees

Visitor (1 Day)/ Visitor (8 Day)

Show Days

Sales Agents Only on 11 Nov from 0800-1800hrs Show Days

Stand Builder Contractor Set Up and Dismantling

Service Providers (delivery and service staff) Service Badge (for short stay only)

Show days, 12 – 19 Nov, 0800 – 2000 hours. Available at the helpdesk located at the respective registration counters outside each pair of hall.

*For specific dates, please refer to the table below and page 8

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Badge Category: Exhibitor

Type: All Exhibitors

Price (From launch till 30 Sep):

€ 75

Price (01 Oct – 19 Nov): € 93.75*

*After surcharges and penalites imposed (refer A13 in GR booklet)

Accessibility Period: Exhibition Period: 12-19 Nov: 0800 hours to 2000 hours Set-up: 25 Oct - 7 Nov: 0800 hours to 2000 hours (Halls 1 & 3) 31 Oct - 7 Nov: 0800 hours to 2000 hours (All other halls) 8 - 10 Nov: 0800 hours to 2200 hours (all halls) 11 Nov: 0800 hours to 1800 hours (all halls) Dismantling: 20-25 Nov: 0800 hours to 2000 hours 26 Nov: 0800 hours to 1200 hours

Contractor Badge Onsite Collection

Date: 25 Oct - 11 Nov (Set-Up), 20 to 26 Nov (Dismantling) Venue: Fiera Milano Logistics Office Badge Printing Kiosk Time: 0700 - 1730 hours (note: halls opening hours as above)

Connection Building (Cargo 1): 0700hrs to 1700hrs Office 1 (Cargo 5): 0700hrs to 1200hrs

Sample images of the Badge Printing Kiosks:

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b) Onsite Parking for Exhibitors

i. Parking during stand set-up and dismantling

Exhibitors and Exhibitor’s installers parking at the venue during set-up and dismantling period, must

pre-register their vehicle on the Logistics Platform online to receive an email notification of the

barcode slip.

Here are the procedures: Step 1: Log into the E-Service platform and click on ‘here’ to pre-authorise vehicle:

Step 2: Upon accessing the logistics tool page, scroll to the bottom section-‘Online Vehicle Pre-registration’, key in the vehicle number and click ‘Submit’:

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Step 3: Click on ‘OK’:

Step 4: The exhibitor receive the below email. Please remember to print it out before driving to the venue:

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Please refer to the map below for exhibitors’ parking lots and it is on a first-come-first served basis:

ii. Parking during Exhibition Period For exhibition period (12 – 19 Nov only): Exhibitors are to order their car park passes via the ITMA 2015 E-service platform (Services Catalogue Car Parking) For directions to Fiera Milano, please see Annex B.

EXHIBITORS’ PARKING LOTS

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Badge Category

Type Early Bird Price

(13 Mar - 15 Oct) Online Price

(16 Oct - 19 Nov) Onsite Price (12 - 19 Nov)

Accessibility period

Trade Visitor (1-day badge)

Trade visitors 40

50 80 12-18 Nov : 1000 hours to 1900 hours 19 Nov : 1000 hours to 1600 hours

Exhibitor’s Employee 20

Exhibitor’s Guest 30

Trade Visitor (8-day badge)

Trade visitors 80

90 120 12-18 Nov : 1000 hours to 1900 hours 19 Nov : 1000 hours to 1600 hours

Exhibitor’s Employee 75

Exhibitor’s Guest

Trade Visitor (1-day/ 8-day)

Exhibitor’s Sales Agent N.A.

11 Nov ONLY: 0800 hours to 1800 hours Note: Sales agents must hold a valid visitor badge (1-day/8-day)

Exhibitor Installer (of Exhibiting Company. Not for stand contractor)

N.A.

Set-up: 25 Oct - 7 Nov: 0800 hours to 2000 hours (Halls 1 & 3) 31 Oct - 7 Nov: 0800 hours to 2000 hours (All other halls) 8 - 10 Nov: 0800 hours to 2200 hours (all halls) 11 Nov: 0800 hours to 1800 hours (all halls) Dismantling: 20-25 Nov: 0800 hours to 2000 hours 26 Nov: 0800 hours to 1200 hours

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c) Visa All foreigners intending to enter Italy must provide the documentation required to justify the reasons and duration of their stay and in some cases, the availability of adequate economic means and lodging.

1. Find out if you need a visa to enter Italy here.

2. If you require a visa, applications can be made at the Italian Diplomatic and Consular

Representations in your country of residence.

Schengen Visa In general, a Schengen visa allows the holder to travel within the countries contained within the Schengen area, and therefore does not allow access to territory that does not belong to the aforementioned zone (the United Kingdom, Ireland, Romania, Bulgaria, and Cyprus). The visa holder is allowed to remain in Italy and all other Schengen States for a maximum period of 90 days within a period of 180 days from the entry date into the Schengen area. For more information on entrance visas for Italy and the Schengen area, please click here.

Documents required

The following serves as a guideline to the documents required for application of a Schengen business

visa (up to 90 days). However, do note that the exact documents required vary from country to

country.

Proof of the applicant’s status as a business person

Documentation attesting to the business purpose of the trip

Documentation on the host firm

Sufficient financial means

Ticket

Proof of available lodgings

Visa Application Applications should be submitted, together with all necessary documents, in person to the Italian Diplomatic and Consular Representations in your country of residence at least 15 working days prior to the date of departure but not more than 90 days before departure. The visa application form can be found on the respective countries' websites of the diplomatic and consular representation. Request for Invitation Letter for Visa Application Should you require an invitation letter for your visa application to enter Italy, please visit the e-service platform and access your exhibitor badge registration page. If you have any questions with regard to visa matters, please read the Italian Foreign Ministry FAQ here or contact ITMA 2015 at [email protected].

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6. Other Services

a) IPR Office

Opening hours of IPR Office:

Date: 09-18 November 2015

Opening Hours: 0900hrs-1800hrs

Location: 1st Floor, Service Centre Business Point, South Gate (See Annex C)

Exhibitors are reminded to submit the compulsory form “Protection of Trademarks and Intellectual Property Rights” before moving in to ensure a smoother operation onsite. Please click here for the ITMA 2015 Protection of Trademark and Intellectual Property Service Regulation. b) After Show Hours Exhibitors can apply to hold events within their stands after the exhibition closes at 1900hrs. Please note the following details:

1. Event Hours : 1900 – 2230hrs only

2. Events are to be held strictly within the confines of the Exhibitor’s stand only.

3. Exhibitors are reminded to apply for the necessary permits (eg. SIAE) should they have any entertainment on their stands.*

4. Please log into the e-service platform under After Hour Party for cost details.

* Please be informed that live entertainment is only allowed during the stipulated time of the event

(1900 – 2230hrs) and not during the exhibition hours (ITMA TR Clause B24.3 : Prohibited and

Restricted Forms of Information and Promotion). For any further queries, please contact Fiera

Milano’s Customer Service Team @ [email protected] .

Do be reminded that any costs associated with holding of these events will be payable by the respective exhibitors who engage this service. The Organiser will not be liable for any costs associated and this includes but not limited to electrical consumption. c) Exhibition Catalogue

Each exhibitor is entitled to 1 copy of the exhibition catalogue (per 15 square metres of ground

stand area), up to a maximum of 10 copies per exhibitor.

The ITMA 2015 exhibition catalogue is available in both digital and hard copy format. Exhibitors are

allowed to choose the number of copies they wish to have in both these formats, if they are entitled

to more than one copy.

The digital format of the exhibition catalogue will provide users with search features and instant

access (with internet connection) to exhibition information on all mobile devices (such as laptops,

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tablets and smartphones).

By default, exhibitors who are entitled to only one copy of the exhibition catalogue will be given a hard copy. Exhibitors with more than one copy will be provided with both digital and hard copies as follows:

Even number entitlements (2, 4, 6, 8 & 10) – 50% digital, 50% hard copy

Odd number entitlements (3, 5, 7 & 9) as below table:

Number of entitlement Digital Copy Hard Copy

3 2 1

5 3 2

7 4 3

9 5 4 Hard copies of Exhibition Catalogue can be collected at the tabaccoo stores located outside your exhibiting hall with a redemption voucher issued at a later date. d) Food & Beverage For a list of Food & Beverage Outlets, please see Annex D.

7. Important Notes from ITMA 2015 Service Team

a) Compliance to Regulations

The exhibition is organised with adherence to the ITMA 2015 “General Regulations”, “Index of

Products” and “Technical Regulations” and its enclosures, as well as to all other provisions issued by

The Organiser.

Exhibitors and their appointed stand contractors must read and be familiar with the rules and regulations as spelt out in the Exhibitor Manual to avoid any delay in set-up due to any infringements. Besides compliance with the ITMA 2015 rules and regulations, Exhibitors should also abide by the local government laws. CEMATEX and The Organiser reserve the right to check that exhibits and stand construction work at the Exhibitors’ stands are in compliance with the ITMA 2015 rules and regulations as per General and Technical Regulations.

b) Management of Non–Compliance

Exhibitors, stand contractors and other service vendors should adhere to the ITMA 2015 rules and

regulations specified in the exhibitor manual as well as those stipulated by the venue owner pertaining

to their facilities.

A warning letter will be served for any infringements.

If no action is taken to correct the infringement, a second and final warning letter will be

issued.

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If no action is taken after the second and final warning letter, The Organiser reserves the

right to cut-off power supply and close the stand.

c) Performance Bond (as per General Regulation A15)

Performance Bond: this refundable performance bond must be paid to The Organiser by

exhibitors/contractors to gain entry into the halls for their stand construction.

Refund: within 45 days after stand dismantling (by 1200 hours on 26 Nov 2015).

Net of bank charges.

No Performance Bond will be refunded on-site.

Conditions for refund:

Removal of exhibits and stand structure is made only after 19 November.

Stand Dismantling is completed on time – by 1200h on 26 November.

No infringement has been made during the stand set-up, exhibition and stand dismantling

periods.

No outstanding amount, including bank charges, is owed to The Organiser or ITMA 2015

Service Team.

The Organiser will invoice the exhibitor accordingly for immediate payment should the

performance bond be insufficient to cover any damages.

d) Overtime Application

Exhibitors who need to request for overtime during the set-up or dismantling period will need to request at the Fiera Milano’s Customer Service Centres (See Annex A) by 1200 hours on the day the overtime is required. There is an overtime fee chargeable at €100 per hour.

Note: 1. Charges will be based on per hour basis with a minimum extension of one hour or part

thereof.

2. Orders for overtime work must be submitted to the Fiera Milano’s Customer Service

Centres by 1200 hours on the day concerned. Late orders will be subject to a 25%

surcharge and request for overtime will not be approved after the halls are closed.

3. Payment for overtime requests will be made on-site upon submission of the order

form. Exhibitors should pay the charges on-site.

4. The above-mentioned price excludes VAT. Prevailing VAT applicable.

e) Machinery Demonstration

As per the Technical Regulations, B23.5 Control of Excessive Noise in the Halls, noisy machines are authorised to operate for 20 minutes within each hour. Refer to Technical Regulations B23.5 on the list of machines classified as noisy machines.

In order to avoid a sudden surge in power during the demonstration period, the demonstration schedule will be planned based on the timings as follows:

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Halls 1, 3, 5 & 7

1030 – 1050 (first demo of day)

1130 – 1150

1230 – 1250

1330 – 1350

1430 – 1450

1530 – 1550

1630 – 1650

1730 – 1750

1830 – 1850 (last demo of day)

The siren and lighting system (beacon light) hanging from the ceiling will signal the start and end of the

demonstrations of machines in these halls.

Siren with amber light ON = start of demonstration.

Siren and amber light OFF = end of the demonstration

Outside of Halls 1, 3, 5 and 7, please note that the demonstration of these noisy machines

are restricted to 5 minutes every hour.

f) Schedule on Technical Services Delivery Onsite

Pre-order and confirmation of delivery by ITMA 2015 Service Team is required as per your submission

on the E-Services Platform:

(E-Service Platform > Service Catalogue > Technical Services > Electrical for lighting and power /

Water connections / Compressed Air / Internet Connections).

Intermittent power connections will be switched on as follows:

Stand set up

25 Oct – 7 Nov (Halls 1 & 3) : 0800 – 2000 hrs

31 Oct – 7 Nov (Other Halls) : 0800 – 2000 hrs

8 Nov – 10 Nov : 0800 – 2200 hrs

11 Nov : 0800 – 1800 hrs

Exhibition Period

12 Nov – 19 Nov : 0800 – 2000 hrs

Dismantling

20 Nov – 25 Nov : 0800 – 2000 hrs

26 Nov : 0800 – 1200 hrs

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Exhibitors, who require electricity outside this date, should apply for a permanent connection or

indicate the decommissioning date, see E-Services Platform (Service Catalogue > Technical Services >

Electrical for lighting and power > Article G/H/I. If exhibitors wish to change their intermittent

connection to a permanent connection, please apply with the ITMA 2015 Service Team before 12noon

on the day concerned. Supply is subjected to approval and relevant surcharges will be levied for orders

placed onsite.

Other Services:

Telephone, fax and internet connection : 11 Nov – 19 Nov

Delivery of other services like Plants and Floral Decorations, AV & equipment and computer

equipment : 11 Nov

Please refer to Annex E for Rules about Setting Up & Dismantling.

Stand Cleaning Before Exhibition Opening Day

All exhibitors are reminded to dispose their waste materials before they leave the hall. Exhibitors are advised to order for stand cleaning service in advance from the e-service platform for the final cleaning of their stand on 11 November before the exhibition opens.

During the exhibition:

Waste left in rubbish bags at the edge of the stand after 1900 hours will be removed free of

charge (except demonstration waste). The storage of waste in the aisles is strictly forbidden.

g) Penalties for Infringement of Safety Regulations

Obligations of the employer and the manager Obligation: to provide workers with the necessary and appropriate personal protective equipment Penalty: imprisonment from two to four months , or a fine from €1,644.00 to €6,576.00 Obligations of charge Obligation: to supervise and ensure compliance by individual workers of their legal obligations , and the company regulations relating to health and safety at work and use of collective means of protection and personal protective equipment made available to them and , in the case of persistent non-compliance, inform their superiors Penalty: imprisonment of up to two months or a fine of €438.40 to €1,315.20

Obligations of the employee Obligation: to ensure correct use of the protective equipment put at their disposal Penalty: imprisonment up to one month or a fine of €219.20 to €657.60

*The above penalities mentioned are courtesy translation from Italian laws. In case of

discrepancies, the Italian laws, will prevail.

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h) Fire Precautions

Fire Extinguisher

Please note that there has been a printing error in the type of fire extinguisher required onsite in

the Technical Regulation. The type of fire extinguisher required is ABC, 6kg and not ANC.

Exhibitors must install one approved fire extinguisher (type ABC, 6kg) for every 50 sqm or part

thereof of stand area in visible and accessible positions, adequately labelled. Exhibitors can order

fire extinguishers through the E-Services Platform (Services Catalogue > Technical Services > Fire-

extinguishers). If the exhibitor does not comply with this regulation, the ITMA 2015 Service Team

will deliver the required fire extinguishers to the stand area at the exhibitor’s charge.

The above will apply to ALL exhibitors including shell-scheme stands ordered from Fiera Milano.

Smoking

No smoking is allowed inside the halls and in the connected service areas (restaurants, bars, offices,

meeting rooms, etc.) Outside, it is forbidden to smoke near combustible materials and in areas

where “no smoking” signs are displayed.

Please refer to Annex F for the Fire & Safety evacuation plan. i) Full-Load Power Test

There will be 4 sessions of full-load power test, dates and timings are as follow:

9th Nov (1530h)

10th Nov (1030h and 1530h)

11th Nov (1030h)

Thank you for your attention.

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Annex A: Key Contacts

ITMA SERVICE TEAM

Hall Managers

Scope : Handle General Enquiries, Onsite Stand Vetting, Onsite Incident Reports (Please refer to next page for location of Hall Managers Offices)

Hall Manager (1 & 3)

Ms Steph Sun [email protected]

+39 338 750 38 78 (operating GMT +1, 9am – 6pm) (Located at Beta 3)

Hall Manager (2 & 4)

Mr Kenny Ong [email protected] + 39 331 393 04 78 (operating GMT +1, 9am – 6pm)

(Located at Beta 4)

Hall Manager (5 & 7)

Ms Goh Pan Ying [email protected]

+ 39 338 750 39 12 (operating GMT +1, 9am – 6pm) (Located at Gamma 5)

Hall Manager (6, 8 & 10)

Mr Lau Haoyan [email protected]

+39 338 750 39 84 (operating GMT +1, 9am – 6pm)

(Located at Sigma 6)

Hall Manager (14 & 18)

Mr Khair Omar [email protected] + 39 338 750 39 02 (operating GMT +1, 9am – 6pm)

(Located at Beta 18)

FM Service Team

Scope : Technical services (water connection, air connection, electricity), stand furniture, flooring, audio and video equipment, meeting rooms inside the halls and LEM

FM Service Centre (Please refer to next page for Location of Fiera Milano’s Customer Service Centres.)

Customer Service EST (Halls 1,2,3 &4)

Mr Massimo Moroni

[email protected]

milano.it

+39 02 4997 7348 +39 02 4997 7266 (operating GMT +1, 8am – 8pm)

Customer Service Stella Polare (Halls 5,6,7,8 & 10)

Ms Monica Bottazzi

+39 02 4997 7528 +39 02 4997 7882 (operating GMT +1, 8am – 8pm)

Customer Service Ovest 1 (Halls 14 & 18)

Mr Federico Pietra

+39 02 4997 7125 +39 02 4997 7306 (operating GMT +1, 8am – 8pm)

Onsite Logistics Contractor (Please refer to Page 20 for Location of Onsite Logistics Contractor Helpdesks)

Agility Logistics GmbH Mr Jens Kunze [email protected] +49 211 9952 250 (operating GMT +1, 8am – 8pm)

EXHIBITION VENUE – FIERA MILANO RHO

Fiera Milano Rho

Strada Statale del Sempione,

28 20017 Rho Milan, Italy

Email: [email protected]

Tel: +39-02-4997 6822

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Location of Hall Managers Offices and Fiera Milano’s Customer Service Centres

Beta 18

Beta 3 Gamma 5

Beta 4

Sigma 6

Hall Manager’s Office

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Location of Onsite Logistics Contractor Helpdesks

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Annex B: Directions to Fiera Milano

Subway Red Underground Line (M1) > Rho Fiera Milano station (Extra-urban ticket is required) Suburban Railway Network S5/ S6 Lines > Rho Fiera Milano station Train From Centrale/ Porta Garibaldi/ Lambrate Train Station > Green Underground Line (M2) > Cadorna Station > Red Underground Line (M1) > Rho Fiera Milano station

Price Type Underground Lines

Extra-Urban Line

Sub-Urban Railway Network (Passante Ferroviaro)

€ 2.50 One-Way ✓ ✓ Restricted only to Municipality of Milan area

€ 5.00 Return ✓ ✓ ✓

Car From Milan, follow the road signs to the motorways A8 Varese or A4 Turin. Motorways: A7-Genoa/ A1 Bologna/ A4-Turin > Ring Road West > Fieramilano Exit A4-Venice > Pero-fieramilano Exit A8-Varese/ A9-Como > A4-Venice at Milano nord junction > Fieramilano Exit

Plane

From Linate Airport

Bus 73 > Piazza San Babila > Red Underground Line (M1) > Rho Fiera Milano station

From Malpensa Airport

Malpensa Express Train (ending Milan Centrale) > Milano Porta Garibaldi railway station > Walk

to Milano Porta Garibaldi underground railway station > S5 (ending Novara)/ S6 (ending Varese)

> Rho Fiera Milano stop

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Annex C: Sector Allocation Plan

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Annex D: Food & Beverage Outlets (accurate as of 14 Oct’15) Where to Eat Fiera Milano catering is distinguished by its quality, variety and courtesy. There are 88 break areas, 8 of which are self-service. Sadler restaurant and Chic’n Quick are open for dinner. For information and bookings at the Sadler restaurant (with table service): tel +39 0249976775 or +39 0249976140. Break areas are located both inside the pavilions andalong the central walkway (Corso Italia e Ponte dei Mari) of the exhibition complex.

Restaurant Name Location Food Category

ReNoir Along Corso Italia Linkway on Ground Floor near Hall 1

Pastry

Bistrot Milano Along Corso Italia Linkway on Ground Floor near Hall 4

Pizzeria/Restaurant

Mama Burger Along Corso Italia Linkway on Ground Floor near Hall 7

Gourmet Fast Food

Spazio 57 Along Corso Italia Linkway on Ground Floor near Hall 7

Healthy Food

Sadler Along Ponte dei Mari Linkway on 1st Restaurant with table service

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Floor near Hall 10

New Café Along Corso Italia Linkway on Ground Floor near Service Centre Business Point (See Annex C)

Coffee and Italian Cuisine

Light & Design Along Corso Italia Linkway on Ground Floor near Hall 14

Restaurant and Snack Bar

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Annex E: Rules about Setting Up & Dismantling

NOTES:

FIERA MILANO has the right to direct all incoming cars in the parking area of Largo Nazioni

On Sunday October 25, on Sunday November 1 - 8 and 22 from 8 am to 10 pm, outside urban

areas the circulation of the vehicles with a capacity exceeding 7,5 tons is forbidden.

Please note that the access to Fairground is authorized after registering the vehicles and people

working for the construction of the stands. The surveillance service will spot-check on the validity

of the personal badge and its matching with a current ID.

Unauthorized people and children under 15 years are not allowed to enter the exhibition

areas where setting up and/or dismantling operations are in progress.

For registering people and vehicles without barcodes and/or for issuing additional badges you

November 12-19, 2015

Halls 1-2-3-4-5-6-7-8-10-12-14-18

DAYS

OPENING HOURS

of the halls TYPE OF VEHICLE

ALLOWED

ENTRANCE GATES

from to

S

E

T

T

I

N

G

U

P

HALLS 1 - 3

from Sunday October 25

until Saturday November 7 8:00 AM 8:00 PM all types

◆ CARGO 1

GPS + 45°31'22.67",+9°4'51.21"

(open until 1am)

◆ CARGO 3 ALL OTHER HALLS

GPS+45°30'59.198",+9°4'51.280" from Saturday October 31

until Saturday November 7 8:00 AM 8:00 PM

all types ◆ CARGO 4

GPS + 45°31'15.19'', +9° 4' 14.84''

ALL HALLS ◆ CARGO 5 from Sunday November 8

until Tuesday November 10 8:00 AM 10:00 PM

all types GPS + 45°31'14",+9°4'33.76"

(open until noon)

Wednesday, November 11 8:00 AM 6:00 PM less than 7.5 tons

D I S M A N T L I N G

ALL HALLS ◆ CARGO 1

from Friday November 20

until Wednesday

November 25

8:00 AM 8:00 PM

all types

GPS + 45°31'22.67",+9°4'51.21"

(open until 1am)

◆ CARGO 3

GPS+45°30'59.198",+9°4'51.280"

◆ CARGO 4

Thursday, November 26

8:00 AM 12:00 PM

all types

GPS + 45°31'15.19'', +9° 4' 14.84''

◆ CARGO 5 GPS + 45°31'14",+9°4'33.76"

(open until noon)

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can reach the ticket counters located in the East connection building - entrance from Cargo 1 -

and outside Cargo 5. For information: [email protected] - ph. +39 023662 8600/1/2/3. For any further information about the setting up/dismantling operations, technical details and

provisions for the circulation of vehicles inside the Exhibition Center please refer to Fiera Milano

Technical Regulations that can be consulted on our website, clicking on the Exhibition name

and then on "Exhibitor technical information".

In particular we remind you the duty for all subjects working on behalf of Exhibitor, under

contract or subcontract, to equip their workers with personal badges (Legislative Decree 81/08 -

Art.18, paragraph 1, lett. u - Art. 21, paragraph 1, lett. c- Art. 26. Paragrap 8).

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Annex F: Fire & Safety Evacuation Plan