executive search international presentation slideshow
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Our reputation, who we are, our recruitment process and why you should work with us exclusivelyTRANSCRIPT
Client Presentation
WHY USE A SEARCH COMPANY WHAT SETS US APART
ESI compared to OTHERS About Us Our Team
OUR FLOW PROCESS The Search Assignment Recruitment Campaign Preparation and Interview Finalizing and Post Closing Timeline
FINANCIALS BENEFITS FOR CLIENTS
Why Work with Us Exclusively Code of Ethics References
CONTACT
ORLANDO • ROME • PHUKET • LAS VEGAS • BOCA RATON FOR TODAY
Avoid the headaches and heartaches of recruiting Search firms ensure that a potentially long and difficult process is streamlined
and done right
Save costs associated with hiring poor performers Hiring a poor performer who is slow to learn the job, does not fit the company
culture and is not promotable dwarfs all costs involved in recruiting Better utilize your HR Department
Search firms relieve the burden on HR and provide special expertise that may not be available internally
Stay away from the “Needle in a Haystack” dilemma The Executive search firm can best identify candidates with a unique mixture of
characteristics via it’s resources and research department
Preclude directly confronting your competitors Search firms explore all possible candidates within a client’s industry, including
those who might be working for competitors
ORLANDO • ROME • PHUKET • LAS VEGAS • BOCA RATON
WHY USE A SEARCH COMPANY?
ESI
RETAINED SEARCH COMPANY
WORK WITH TOP COMPANIES
EXCLUSIVE RECRUITMENT FOR GLOBAL HOSPITALITY BUSINESS
HIGHLY REFINED SEARCH PROCESS
DUE DILLIGENCE
TRUSTED ADVISORS/ AMBASSADORS
HANDS OFF POLICY - No Stealing
STRICT CLIENT/CANDIDATE CONDIFENTIALITY – No job or website posting of assignments
ORLANDO • ROME • PHUKET • LAS VEGAS • BOCA RATON WHAT SETS US APART
REPUTATION Over 33 years of experience Recognized by others as ‘leading edge’ search company Uphold high sense of integrity and flawless honesty Superior professional services with pride and creativity Respect and acceptance of other individuals’ differences
BUSINESS – Global Search Company 20% US 50% Asia Pacific 30% in Europe, the Middle East, South & Central America Primarily Exclusive Retained Search Assignments
PLACEMENTS Corporate, GM’s, Division and Department Heads 90% passive (currently employed) candidate placements
GLOBAL REACH – ESI Team and Offices Corporate – Orlando FL Remote – Rome, Phuket, Boca Raton New – HK, Berlin, Singapore, Gold Coast, Barcelona, Bangkok
ORLANDO • ROME • PHUKET • LAS VEGAS • BOCA RATON ABOUT US
Team Qualifications
Exceptional industry experience and tested interpersonal skills
Keen understanding of each client’s organization and corporate culture
Outstanding candidate evaluation abilities
Unique combination of qualities and global and industry specialties
ORLANDO • ROME • PHUKET • LAS VEGAS • BOCA RATON OUR TEAM
Bernd K. Wosgien
President / CEO
Manya Delony
Vice President
Simon Thompson Senior VP
Fredrik Nyborg
President Boca Raton
Peter Schatzmann
President Phuket
Stefano Biscioni
President Rome
Holger Frohlich
Vice President
John S. LohrVice
President
Pauline Ho VP Global Finance
Shally WongClient
Support
Solan ChengFinance
Manager
Humberto Acosta
Global IT Operations
Rubina Calella Account
Executive
Piyamard ChotsripanpornClient Support
ORLANDO • ROME • PHUKET • LAS VEGAS • BOCA RATON OUR TEAM
Deborah Townsend
Immigration Law
John Finnigan
Employment Law
Dr. Douglas N. Jackson
Psychometric Testing
Rudy Muenster European Advisor
Reto Torriani
Domestic USA / ASIA
Peter Jentes
ASIA / PACIFIC
Fred H. Honda, CHA
Hawaii
Ian Baxter
Domestic USA
Claudio BurgalossiHigh Italian
Cuisine
David Branson Vacation
Ownership
Christophe Meger CEO - At Sunrise
Raoul SudreGlobal Spa Operation
Tilden L. SowdonFamily
Financial Advocate
Scott Webster
Culinary Advisor
Patrick Willis
Advisory Board
ESI Strategic Partnership Alliances
ORLANDO • ROME • PHUKET • LAS VEGAS • BOCA RATON OUR TEAM
Bernd K. Wosgien, who founded ESI in 1977, is a native Berliner, was educated in Germany, France and England. His apprenticeships took place in prestigious hotels of Europe and South America, and he has held senior management positions on unit, regional, and corporate levels in the U.S. and U. K. He graduated from the Hotel School of Berlin; the Rackow Institute; and attended Cornell, Northwestern and Roosevelt Universities. Member of the Savoy Gastronomes of London, received the Waldorf Astoria
Distinguished Alumni Award and the 1976 Ivy Award for outstanding hotel operations, and is a member of the Global Hoteliers Club, having worked on three continents, and a member of the Confrerie de la Chaine des Rotisseurs. He is fluent in English, German, Spanish and French.
Our President and CEO
OUR FLOW PROCESSSUMMARY
ORLANDO • ROME • PHUKET • LAS VEGAS • BOCA RATON
SEARCH ASSIGNMENT Qualify the SA Confirm the SA Create SA Profile Make Recruitment Plan
RECRUITMENT CAMPAIGN Contact Potential Candidates Client Review of Initial Short List
PREPARATION AND INTERVIEW Conduct Behavior Based Interview (BBI) Check Confidential References Send Introduction Document to Client Arrange Face to Face Interviews Brief and Debrief Client and Candidate
FINALIZING AND POST CLOSING Negotiate Compensation Package Offer Position to Candidate Check Satisfaction of Candidate and Client
THE SEARCH ASSIGNMENT – Creation and Preparation Qualify the SA
Collect in-depth specifications on the position including job description, specific needs, management skill requirements, personal character profile, salary parameters, property location, company culture etc…
Confirm the SA Review and sign contract including search specifics and fees
Double Check Previous Candidates Discuss names of candidates already considered/interviewed in order to avoid contacting
the same people twice Create “SA Profile”
Review with client before starting the search. Defines precisely what the position is expected to accomplish and personal traits matching search criteria
Activity Log Begin after confirmation of SA Day by day documentation of SA progress Reviewed with client throughout the search
Recruitment Plan Outline of lead and contact strategy for SA Reviewed with client
OUR FLOW PROCESS
RECRUITMENT CAMPAIGN ESI Proprietary Database QUERY
Search database contining information on 10,000 + hospitality professionals for matching candidates
Candidate Search Contact and review 20 to 60+ possible candidates Approach passive and hidden candidates from top companies
Shortlisted Candidates Narrow search by focusing on three criteria:
Appropriate background Willingness to change jobs for the opportunity Goals in line with the clients’ both short and long term
Gather career information including: Updated resume and resume “Snapshot” References (both listed and unlisted) Publications and major accomplishments
Presentation of Shortlisted Candidates to Client Discuss 4-6 potential candidates with client to ensure on target
ORLANDO • ROME • PHUKET • LAS VEGAS • BOCA RATON OUR FLOW PROCESS
PREPARATION AND INTERVIEW Behavior Based Interview (BBI)
Conducted by ESI with candidate and recorded Confidential References
Unlisted candidate references identified and checked “Finalist” Introduction Document
Presentation of 1-2 top candidates including: Why we feel these candidates match Why they are interested Resume and Resume “Snapshot”
Face to Face Interview Preparation Briefings conducted with client and candidate before interview Debriefings conducted with client and candidate after interview
Discussion on why candidate may or may not fit
Addition Searches and References Checked if necessary
ORLANDO • ROME • PHUKET • LAS VEGAS • BOCA RATON OUR FLOW PROCESS
FINALIZING AND POST CLOSING Counter Offers
Explained and covered extensively with candidate Compensation Package
Negotiated by ESI with candidate Preparation of Candidate for Resignation PRESENT OFFER TO CANDIATE
Ensure candidates accepts within 3 work days Follow Up
Call candidate on 1st working day to probe for issues/dissatisfaction Monthly Contact
Maintain contact with candidate from his/her start date through the first 60-90 days of employment
Remain in contact with client to ensure satisfaction with candidates performance Risk Free Guarantee Period
ESI will replace candidate at no cost for up to 90 days following first working day (certain conditions apply)
OUR FLOW PROCESS ORLANDO • ROME • PHUKET • LAS VEGAS • BOCA RATON
ORLANDO • ROME • PHUKET • LAS VEGAS • BOCA RATON OUR FLOW PROCESS
1st - 4th week 5th - 7th Week 8th Week
45-90 days (Ideal)
RECRUITMENT INTERVIEWS FINALIZING
RECRUITMENT PROCESS TIMELINE
FINANCIALS ORLANDO • ROME • PHUKET • LAS VEGAS • BOCA RATON
BUSINESS MODEL Exclusive Retainers – best way to work
ESI works on a Partial Retainer or an Exclusive Contingency basis. This reinforces to a potential candidate that the client is committed to the search and it attracts top candidates who otherwise may not be responsive.
Paid in three equal installments 1/3 down 1/3 after first interview 1/3 after first working day
Fees Vary between each search and will be determined
before contract is signed
Why Work with Us Exclusively Avoid Negative Marketplace Perception
If you work with several search firms, your company will be represented in different ways. Ensure Your Credibility with Candidates
When a star candidate is approached by several people about the same job opportunity, your company loses credibility and the candidate loses interest and declines.
Maintain Accountability and Confidentiality When several search firms are involved, nobody is held accountable and confidentiality
becomes grey. Your Search Assignment is our Top Priority
When you engage several search firms, chances are they will pitch your star candidate to several clients. They will focus on the highest bidder rather than your vested interests.
Step by Step Understanding of the Process Other companies will not take the time to customize the experience and ensure your
understanding throughout the search. We will walk you through our process so you understand and are comfortable with everything we do to find you the best candidate.
Peace of Mind and Security Once you have hired the candidate we have presented, this candidate will become off-limits for
us to recruit again as long as he/she is in your employment. You will not get this peace of mind if you use multiple search firms.
Receive Top Talent We pick high performing talent who have a major impact on revenue production and
profitability of the company and it’s owners and tend to move up several levels. Few others in the industry can lay stake to such claims.
BENEFITS FOR CLIENTS ORLANDO • ROME • PHUKET • LAS VEGAS • BOCA RATON
Code of Ethics◦ In the execution of all Search Assignments for our clients, we pledge that we
will be: ACCURATE – in all communications with clients and candidates
JUST – support equal opportunity in employment and objectively evaluate all qualified candidates
HONORABLE – avoid, or resolve through disclosure and waiver, conflicts of interest
LOYAL – serve our clients exclusively and protect their interests at all times when performing assignments
SECURE – respect confidential information entrusted to ESI by clients and candidates
COMPETENT – perform all search consulting assignments with an appropriate degree of knowledge, thoroughness and urgency
TRANSPARENT – conduct our business activities with the utmost of integrity and avoid conduct that is deceptive and misleading
FAIR – exercise objective and impartial judgment in each search
ORLANDO • ROME • PHUKET • LAS VEGAS • BOCA RATON BENEFITS FOR CLIENTS
“I would like to commend you on the high standards you have achieved within your company. You and your team have demonstrated a keen understanding of your client needs and have been most successful in handling difficult assignments with great care and discretion…Executive Search International has time after time shown irrevocable reliability and integrity.”
“Executive Search International is in my opinion the most honest executive search company I ever had the pleasure to deal with, as I never had to substitute any employee I gained through this company, since their candidates were always of the highest caliber and a great asset to the hotels I have managed.”
“We have always found that Executive Search International has responded quickly and responsibly to propose pre-qualified candidates for the positions who have subsequently been engaged by our company or one of our subsidiaries. Never has our company had to resort to the application or your guarantee clause.”
“We received sound advice regarding industry and individual compensation levels…Typically, we work with the large multi-national executive consulting firms, in this case, I believe that we received better advice and results by using ESI due to their industry specialty and due to Bernd Wosgien’s hands-on commitment to the search.”
“ESI is conducting its business professionally, efficiently, and last but not least very effectively. The quality of the candidates presented has always been of unquestionable caliber, primarily because all of ESI’s team members are former hotelmen. ESI is using a targeted approach versus a shot gun approach, thus realizing a high degree of success.”
REFE
REN
CES
My Contact Information
John S. LohrVice President Talent Acquisition
733 N. Magnolia AveOrlando FL, 32803 USA
Email: [email protected]+48 726 702 854 (current contact number)
Please visit us at www.esiglobal.com
ORLANDO • ROME • PHUKET • LAS VEGAS • BOCA RATON CONTACT