executive coaching approach and methods
TRANSCRIPT
Executive Coaching
Luke MinshallDirector
Approach
One-on-one development process. Contract between coach and a leadership
and/or professional level client. Set goals that help achieve enhanced
personal and organisational performance. Helps client become more self-aware
through use of ACTION learning methods.
What does coaching do?
Therapy Zone Developmental Zone
Counselling Coaching Mentoring
Personal problem Solving
Personal Competencies and Behaviour Change
Skills KnowledgeCareer
Experience
Aims
Skill development: interpersonal or self management skill
Performance improvement: problematic behavior and new challenges
Career Development: competencies needed for the future
When Coaching is Appropriate
Steep learning curve Performance will make an important
difference to the employer Relevant learning issues in the “people
skills” area Part of formal succession planning
programs In conjunction with executive
development programs
How a Coach can help
Focus attention Improve self-discipline Validate data Share new ideas Support the learning
process
When Not to use a Coach
By consensus: person should leave organisation
Person is in wrong job Success in position based
on business factors beyond person’s control
Poorly designed organisational structure
Significant personal problems
Career decision issue best handled by career counsellor
Person doesn’t want one
Process
Contracting
Initial Goal Setting
Assessment
Action Planning/Learning
Evaluation
HR Role
Manage overall coaching programme Support start of new coaching
assignments Support coaching during and at the
end or at transition
Client’s Role
Ground rules and trust Taking responsibility Business relationship Time commitments Responsibilities to boss and HR
Boss’s Role
Creating case for change Defining success Authorising the coaching Identifying performance expectations Assessing how well changes are going
Coach’s Role
Structuring coaching process Communicating with org sponsors Setting boundaries for coaching
assignment Evaluating impact of coaching Know when to discontinue coaching
Present Discomfort
You must have a need for something to be different.
Internalisation of Responsibility
You must realise change is your job, and not the work of others.
Emotional Security
This can have different meanings at different stages of development, but generally includes safety, identity, attachments, trust in others etc.
Efficacy
You have the power and ability to influence outcomes.
Preferred Alternative Future
You must hope for a different future that is worth working for.
Coaching for Change
What outcomes do you want from your coaching programme?