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    EXCHANGE REPORT

    SOUTHERN CROSS UNIVERSITY

    LISMORE,NEW SOUTH WALES,AUSTRALIA

    TOURISM &LEISURE MANAGEMENT

    JUNE NOVEMBER 2010

    DANIELA BERMADINGER SABINE HANDL ANDREA STIENDL

    0910311005 0910311022 0910311059

    [email protected] [email protected] [email protected]

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    CONTENTS

    1 Introduction ..................................................................................................................................... 3

    2 Destination & Institution ................................................................................................................. 3

    2.1 Lismore .................................................................................................................................... 3

    2.2 Southern Cross University ....................................................................................................... 3

    3 International Department ............................................................................................................... 4

    4 Courses ............................................................................................................................................ 4

    4.1 Food & Beverage Management .............................................................................................. 5

    4.2 Contemporary Tourism Issues ................................................................................................. 6

    4.3 Outdoor Education .................................................................................................................. 7

    4.4 Tourism Planning & the Environment ................................................................................... 10

    5 Practical Hints ................................................................................................................................ 11

    5.1 Journey to Australia ............................................................................................................... 11

    5.2 Visa ........................................................................................................................................ 11

    5.3 Insurance ............................................................................................................................... 12

    5.4 Accommodation .................................................................................................................... 12

    5.5 Internet .................................................................................................................................. 13

    5.6 Prices ..................................................................................................................................... 13

    5.7 Cell Phones ............................................................................................................................ 13

    5.8 Shopping ................................................................................................................................ 13

    6 Reflection on Cultural Issues ......................................................................................................... 14

    6.1 Daniela ................................................................................................................................... 14

    6.2 Sabine .................................................................................................................................... 15

    6.3 Andrea ................................................................................................................................... 15

    7 Trips & Travelling ........................................................................................................................... 16

    7.1 Trip to the Outback ............................................................................................................... 16

    7.2 Road Trip ............................................................................................................................... 17

    8 Personal Evaluation ....................................................................................................................... 18

    8.1 Daniela ................................................................................................................................... 18

    8.2 Sabine .................................................................................................................................... 19

    8.3 Andrea ................................................................................................................................... 19

    9 Useful Links .................................................................................................................................... 20

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    1 INTRODUCTIONWe, Daniela, Sabine and Andrea, spent our 3

    rdsemester in Lismore, Australia, and had an amazing

    time at the other end of the world. In this report we talk about our personal impressions and

    experiences in Down Under, but also hope to help future students in deciding whether they can

    imagine going for an exchange semester to Australia.

    When we started studying at the IMC Krems it was clear for us that we wanted to use the possibility

    of an exchange semester to go abroad and explore a different country and culture. Everyone had

    their own expectations and hopes for the semester, but we can say that they have all been exceeded.

    The semester has not only supported our professional development, but also our personal one and

    we hope that this will also be the case for every other student that decides to go to Australia.

    2 DESTINATION &INSTITUTION2.1 LISMORELismore is a small city (about 44,000 inhabitants) in New South Wales,

    the most populous state of Australia. It is about 2.5 hours south of

    Brisbane and about an hour west from Byron Bay, the easternmost

    point of the Australian main land. The Wilson River passes through

    Lismore and sometimes causes flooding in the summer month. Lismore

    lies in the area of a former rainforest and some parts of it are still

    conserved.

    Lismore lies in the Northern Rivers region that has a sub-tropical climate. In summer the

    temperatures lie between 16 and 30 C and in winter between 7 and 23. As Australia is located in

    the southern hemisphere the seasons are changed, and therefore, we started our exchange semester

    in the middle of the Australian winter.

    In the city centre there are a lot of shops and some restaurants and bars like Cocktails and

    Tommys, a bowling centre, a cinema and a visitor information centre. There is no public bus

    service, but the university organised a free shuttle bus that runs in the evenings during the week until

    8 pm between the colleges, the university and the shopping square.

    2.2 SOUTHERN CROSS UNIVERSITYThe Southern Cross University (SCU) not only has a campus in Lismore, but also in Coffs Harbour,Tweeds Head and even Sydney. The campus in Lismore stretches over about 75 hectares and consists

    of several blocks that are allocated to different studies and a lot of natural areas (woods, meadows,

    streams and even a small lake). During our time in Lismore it also happened that wallabies, koalas,

    wild turkeys, rabbits or iguanas crossed our way.

    The centre of the campus is the plaza where the student support centre, a book shop, food and drink

    outlets, photocopying services, a cash dispenser, a doctor and further student services are offered.

    There is also a student travel agency that offers trips to the whole country and tries to keep the

    prices as low as possible for the students.

    The universitys library is pretty big and offers lots of resources like books, journals, databases, DVDs,

    CDs, newspapers and more. There are a lot of computers which can be used by the students, but

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    there are also areas where you can use your own

    computers and the universitys free internet.

    Furthermore there are printing and scanning facilities

    which can be used for a small fee.

    Next to the plaza there is a gym and swimming pool thatoffers a lot of classes like Zumba, kick boxing, yoga,

    Pilates and tai chi. The UniBar, where concerts, theme

    parties and other events are held throughout the

    semester, is located in the same building.

    The name of the university origins from the star constellation Southern Cross, which can always be

    seen on the night sky of the southern hemisphere (like the Pole star in the northern hemisphere) no

    matter if it is summer or winter. In former times this constellation was used to navigate and today it

    is also displayed on the Australian flag.

    3 INTERNATIONAL DEPARTMENTThe caring staffs of our host institution has been summarized by the term International

    Department and its head, Karen Jessen, was and certainly still is an extraordinarily friendly and cool

    person who exactly knows how to build up a good relationship with the students. Due to her relaxed

    and entertaining appearance already on the first day, we knew right from the beginning that there is

    nothing we have to be afraid of. They did a great job in helping all the international students in

    making themselves comfortable in this completely new environment.

    In the course of the Orientation Week, introduction courses were held in which the staff explainedthe SCU guidelines to us, outlined the various courses and briefed us on all the special activities the

    university offers for all its international students, like sports activities, trips, get-together parties at

    the UniBar and so on.

    In the beginning, they were a great help in finding our way about the university premises, selecting

    our courses and getting integrated on college. As the semester went on, they assisted us in getting

    along with our tutors and courses, while staying physically fit and making more and more new

    friends. The Outback Trip in the study break was also organised by them and was only offered for

    international students to cement the social bonds between them.

    To put it in a nutshell, they could not have been more helpful we could go to the International

    Department and ask them for information or help any time and even if we did not do so, they would

    let us know all the important stuff.

    4 COURSESAs we had to fill out the Learning Agreement before we actually arrived in Lismore, we looked up

    several courses on the homepage of the SCU, hoping that we could take all of them. When we

    arrived in Lismore it turned out that some of the courses were not offered in this semester so we had

    to choose different ones. It was no problem at all that we changed some of the courses and we soongot the confirmation that we could take the units we finally decided on.

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    The International Department organised an information session in the orientation week about the

    courses that were held during this semester and this helped us to get an overview of our course

    possibilities. In the end we decided to take the units Food & Beverage Management,

    Contemporary Tourism Issues, Outdoor Education and Tourism Planning & the Environment.

    4.1 FOOD &BEVERAGE MANAGEMENTDANIELA

    Within the scope of this unit, we applied practical application of key food and beverage management

    concepts to food and beverage operations. We learnt about operational controls and procedures

    used in food and beverage establishments and critically evaluated their impact on product and

    service quality and business profitability. Furthermore, we went through a number of key

    management controls relating to sales, costs and labour used in food and beverage establishments to

    achieve budgeted results. Therefore, I understand the correlation between certain control

    procedures and sales figures now. This course, furthermore, also pointed out legal obligations and

    health issues relevant to food and beverage operations.

    It was split into three modules which were represented by strategic, operational and managerial

    issues for food and beverage operations. The first module gave us an insight into food and beverage

    establishments and their environments in general and into developing the food and service concept.

    The second module gave more specific attention to the different stages in operating such a business,

    i.e. Menu Planning, Purchasing, Receiving, Issuing and Storage, Food and Beverage

    Production and Service and Sale. The third and last module dealt with the financial control for

    food and beverage management, menu pricing and engineering, labour cost control and legal issues.

    The assignments consisted of two papers and a final exam. The first report was a practical menu

    analysis of a real menu which we could individually and freely choose. The second report was a case

    study about 2000 words and much more complicated. With both of the papers we had to apply our

    previously gained knowledge, and therefore, could better see how the concepts and procedures

    would work in practice. I liked the first one more since it was much more fun and less complicated

    than the second one, but overall I can say that I was quite satisfied with both of them. The whole

    course was pretty straightforward, i.e. well-structured and recited; we had a good relationship with

    our Italian tutor and could ask him everything anytime.

    SABINE

    Gianpierro, our lecturer is really open-minded and funny. He is Italian and therefore he was pleasedto have 3 Austrian girls in his course. He explained everything in detail and had nice presentations.

    His lessons were clearly structured and he knew what he was talking about because he owns a caf in

    Lismore. The lecture included some accounting as well. But this was not a problem for us because

    most of it was already covered by Mr. Wagner in the first and second semester at the IMC.

    We had to write 2 big papers and at the end of the semester we had an exam. One of the papers was

    a case study where we had to improve the F&B situation of a congress centre and the other paper

    was a menu analysis of a restaurant or pub in Lismore. It was interesting writing these papers

    because both of them were practically orientated. I would take this course again because I learned a

    lot.

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    ANDREA

    In this unit we learned how a food and beverage organisation is managed and which measures must

    be taken to operate it successfully. We covered topics like financial, marketing and catering policies,

    how to manage the purchasing, storing and preparing of food and beverage items in a business and

    different measures to control the effectiveness and efficiency of a business. The power pointpresentations that were used in the class and further information about the class were available to

    us over the internet. We also received a CD with all the readings that matched the topics, so we did

    not have to download them separately.

    Throughout the semester we had to write 2 papers, a menu analysis (20% of the grade) and a case

    study (40%), in which we had to apply the knowledge we gained in class and through the readings.

    Furthermore there was an exam (40%) at the end of the semester that covered all the topics covered

    in class.

    The unit was held by Gianpiero Battista, an Italian that moved to Australia more than 10 years ago.

    He was really nice and helpful whenever we had questions about our assignments or the covered

    topics. Although I was a bit sceptical at the beginning I really liked the class, because it was clearly

    structured and Gianpiero presented it in an interesting way.

    4.2 CONTEMPORARYTOURISM ISSUESDANIELA

    Contemporary Tourism Issues concentrated on basic theories and models relevant across tourism

    and hospitality industries and introduced several current topics from the media concerning

    ecotourism, sustainability and authenticity. Special focus was drawn onto the ethical aspect of

    different forms of tourism. The objectives included a developed level of knowledge about tourismand associated themes relating to tourism industries, places in itineraries and environmental

    interactions; improved skills in applying theories to a range of issues affecting or stemming from

    those mentioned above; and to demonstrate abilities to critically compare and evaluate ideas from

    different writers. This unit helped me in developing my critical thinking, independent/self-directed

    learning, reflective practice, information literacy and essay writing. Furthermore, I am now more

    aware of global, cultural and social responsibility and ethical practice.

    With regard to the assignments, we constantly had to contribute to this unit by taking part in

    classroom and online debates, participating in a group wiki and by writing annotations to a bunch of

    articles, an essay outline and a big final essay for which we had to read a lot of different academicarticles. Then again, we did not have to complete an exam in the end. This unit was being

    redeveloped while we were taking it and therefore, it was designed to be quite open. On the one

    hand, this was positive for us as we could kind of take part in the decision-making, it remained

    exciting until the end and the topics were always up-to-date; but on the other hand, there was also

    the disadvantage of not really knowing what to expect and a lot of confusion about specific

    requirements. The female tutor was very creative and enthusiastic which I liked a lot; however, I

    could not completely follow her marking. Overall, it was a quite interesting course though.

    SABINE

    This unit was really interesting because Mieke, our lecturer really knew a lot and she choseinteresting topics. She undertook the task of the CTI lecturer from the Australian Neil Leiper (famous

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    for the tourism model) who was her best friend. They did a lot of research together and wrote

    several books and articles about different topics. She told us a lot about Neil, who died last year.

    We did not have an exam but we had to write a paper about current topics in the tourism industry

    which counted for 40 %. Furthermore we had to do a group-wiki about a place anywhere in the world

    and look at it as a TDR, TGR and transit route. The difficulty of this wiki was not the task itself, butrather the group members because we had to collaborate with students from a partner institution of

    the SCU in Singapore. So we did not know our team members and had to get in contact with them via

    Skype or email. This was kind of annoying sometimes. The Wiki counted for 40 % of the final grade.

    The last 20% of the final grade were class discussions which I really liked. We could choose from

    several topics and find arguments either for or against it. These discussions were really useful to

    broaden ones horizon and look at things from different perspectives.

    I would definitely take this course again even though Mieke was a bit unorganized because she was

    about to rewrite this Unit and so not everything was planned in advance. But Mieke knows a lot andone can learn really much from her.

    ANDREA

    In this unit we talked about current topics that influence the tourism business in any way. After

    defining important tourism terms we covered topics like sustainable and ecotourism, natural impacts

    on tourism, cultural conservation, tourism in religious places and more. The material used for this

    class was a book by Neil Leiper that we could borrow from the library. All the other readings

    underlying this unit were available on the internet.

    In this class we had to participate in two debates (20%) about contemporary tourism issues. One washeld in class and the other one online on the units online platform. We also had to write an essay

    (40%) about a destination that was changed by economic, environmental, socio-cultural, ethical

    and/or political impacts. Furthermore we had to write a wiki page about a place as a TDR, TGR and

    transit route (40%) in groups of 4 people with other students from the SCU and with external

    students from Singapore. This was a bit difficult, because some of the external students did not

    participate or even respond to our e-mails for a long time.

    The unit was held by Mieke Witsel, a very experienced professor and world traveller. As the unit was

    being rewritten during the semester it had a pretty loose structure that left room for picking up a lot

    of current topics from the media. Mieke was also very interested in our personal experiences intravelling and shared a lot of personal travel stories with us. The class was really interesting and I

    believe that it will improve once a new syllabus is being used.

    4.3 OUTDOOR EDUCATIONDANIELA

    Outdoor Education tries to rouse the admiration for natural phenomena (e.g. star constellation) and

    bring forward the protection of flora and fauna as well as develop individual character building. This

    course was divided into lectures and tutorials and moreover, also included two outdoor trips. The

    first one was a 3-day-trip to Meebunn-bia, an outdoor centre set up on land which belongs to

    farmers who provide it for the purpose of outdoor education of all age groups and the second onetook place in a national park called Girraween. The difference between the two trips was that

    almost the whole second trip had to be planned in little groups of three to five in advance. Therefore,

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    we could make the decisions, as for instance, when to get up in the morning and when to take a

    break, pretty much on our own. The trip planning included a navigation sheet, risk and minimal

    impact assessments, equipment lists amongst others. This came along with a greater responsibility

    for the whole group and longer and more exhausting hikes with heavier backpacks since all the gear

    we needed had to be carried by ourselves.

    Both trips led us into the wilderness, i.e. into the

    uninhabited bush far away from any civilization (e.g. no

    electricity, toilets, showers, etc.). The contact with the

    untouched environment and the connection to the

    admirable nature took centre stage. Secondly, we

    undertook heaps of exciting activities and games from

    which I could learn a lot. We did wilderness bushwalking

    or hiking, had to carry heavy backpacks, participated in

    high rope and wire courses (on the first trip) and

    navigated with map and compass. Moreover, we set up

    tents in order to camp, cook, clean cooking equipment and got the opportunity to apply new

    knowledge about risk assessment and prevention. Group- or teamwork including motivation of each

    other and connected with observing and determining group dynamics and leadership styles was the

    core of the trip. Furthermore, everyone had to be prepared for challenging difficult tasks within

    which one could also test his own physical and psychic limits. With regard to such tasks, you could

    find out more about your stamina, how you function, i.e. act or react, in pressure situations and how

    far you could push yourself. I got the chance to improve my social and communication skills, to build

    new or to deepen already existing relationships, and therefore, contribute to the whole development

    of the group. Being more aware of risks and dangers in the outdoors, especially in Australianoutdoors, as well as being more aware of the beauty of nature were further aims of mine which I

    could definitely achieve.

    I absolutely appreciated the challenge by choice method, the get-to-know-each-other/social out-

    coming talks and the reaction, memorization and teamwork games, the trust-partner-activities, the

    cave climbing, the barbecue at the campfire, the sunsets and sunrises, the videotaping on the trip

    and the reflection on experience in the end. However, what probably made the trips so perfect in the

    end was the huge enthusiasm and motivation of/from the tutor plus instructors and the group. One

    could feel that it contributed to a stronger team spirit and pushed the whole group forward. To sum

    it up, besides the navigation and teamwork skills, I have improved my outdoor knowledge and feelway more comfortable in the bush than before. In addition, I appreciate the nature even more now

    and know how to take care of it properly.

    Concerning the assignments which had to be completed, in addition to the trip planning, the

    participation in the trips and individual reflection papers about them afterwards, we also had to

    write a big critical reflection paper which was linked to a case study and two final exams one with

    general theory questions and one which covered the more practical navigation part in the end.

    Last but not least, I have to say that this course was by far the best one I have taken. Both of the trips

    were amazing adventures for me, it was heaps of fun which was due to our great tutors/instructors

    and the awesome people who build up the harmonious group(s) and I am very impressed by what we

    have all achieved in teamwork!

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    SABINE

    The course consists of a theoretical lecture and a practical tutorial. In the lecture we learned the

    theoretical stuff which is important for any outdoor activity, e.g. how to minimize the impact on the

    environment or how to pack a backpack correctly and what to take with you. In the tutorial we

    learned how to navigate with compass and map in the Australian Bush, how to plan trips and how toprevent any hazard factors. And we also had to prepare everything on our own for our two field trips

    to National parks (our clothes, our food, our gear, our route and itinerary, ).

    Steve, the lecturer, is one of the best lecturers I have ever met. He is pretty young and knows how to

    motivate the students. Furthermore he is a really cool guy and loves the Outdoors. So he really

    knows what he is talking about. During our field trips we got to know him really well and he even

    went out with the whole class after our last lecture.

    In this class we had to write one big paper which counted for 50% of the final grade and we had a

    theoretical exam and a practical exam where we had to find grid references, read maps, work with

    the compass, evaluate hazard factors during a trip and so on. Those two exams together counted for

    50% as well.

    I strongly recommend this course to every exchange student at the SCU. This course is completely

    different compared to any course at the IMC.

    ANDREA

    This unit definitely was my favourite unit in this semester. We learned a lot about planning camping

    trips and other outdoor activities with minimal impact on the environment, how to navigate in the

    bush and deal with hazard situations, how outdoor activities can help to develop communications

    skills and the ability to work in teams and that you can learn a lot about yourself when you are in a

    challenging environment. The unit was divided into 2 parts: the actual lecture in which we dealt with

    the theoretical aspects of outdoor education and a tutorial in which we learned practical skills about

    how to behave in a natural environment.

    However, the best part was the 2 camping trips that we had during the semester. In the first one we

    went to an outdoor education centre where we did some activities on high rope courses and played a

    lot of teambuilding games. For the second trip, which we had to plan in groups of up to 4 people, we

    went to the Girraween National Park where we hiked for 4 days and explored the natural

    environment. All the skills that we learned in this unit helped us to successfully complete these two

    trips and also enjoy being in the outdoors for a few days.

    In this unit we had to take an exam (50%) that consisted of a theoretical and a practical part.

    Furthermore we had to write an assignment (50%) in which we had to plan a trip for a fictional group

    and also reflect on what we have learned during class and on our trips.

    It really was a great unit, because Steve Hawkes, the lecturer, made every student love the class. He

    is really experienced in his field, knows how to deal with students our age and simply loves being in

    the outdoors and hanging out with young people. He also organized the trip to the outback in our

    study break where we spent a lot of time together, so at the end of the semester he was not only our

    teacher anymore, but also a real friend.

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    4.4 TOURISM PLANNING & THE ENVIRONMENTDANIELA

    This unit examined the concept of sustainable development and how it applied to the planning and

    management of tourism. Special emphasis was put on the social, cultural and environmental impacts

    of tourism, not only on a local, regional or national level, i.e. in Australia, but from an internationalperspective. The core elements central to ecotourism and sustainable tourism were recognised.

    Furthermore, it also provided a critical assessment of various approaches of tourism planning. Finally,

    of utter important for the tutor was being a critical and reflective thinker who can examine his/her

    own assumptions regarding sustainability and tourism planning.

    The final grade was made up of the active participation in online blogs, two critical thinking and

    reflection papers and a big sustainable tourism project report about 2500 words. This unit was

    similar to the Contemporary Tourism Issues unit, whereas it has to be said that Tourism Planning

    and the Environment was less interesting which might have been due to too many definitions, the

    loose structure of the course and the tutors lack to create more excitement. Besides, the markingwas sometimes also quite inscrutable. All in all, I liked this unit the least, but some guest lecturers

    were definitely worth listening to.

    SABINE

    This course was about sustainable tourism and nature based tourism. Some interesting topics were

    discussed and there were also two guest lecturers who spoke about sustainable tourism in Australia.

    Erica, the lecturer was a bit confused sometimes and to my mind she was not able to explain the

    important facts to the students. This was not only my opinion: At the beginning of the semester the

    class room was full of motivated and interested students who expected an exciting course and whenthe semester came to an end there were hardly any students in this class anymore because no one

    was really interested and motivated any longer.

    We had to write several small papers about different topics and therefore we had to do a lot of

    research which was really, really time consuming. The good thing about this course was that there

    was no final exam.

    Erica told us that next year this Unit will be rewritten and will have another name. But it will still be

    held by Erica and the syllabus will be pretty much the same. (I am not sure about the exact new

    name but it will be something like sustainable tourism).

    All in all, I would not take this course anymore even though the topic is interesting but Erica is not

    the type of lecturer who makes the unit interesting.

    ANDREA

    In this unit we talked about how the tourism business can affect the environment and how the

    tourism business is affected by external forces. We dealt with topics like socio-cultural, political and

    economic impacts, but the main focus was on natural impacts, how to plan tourism activities in

    natural areas and ecotourism. We also made field trip to a national park and some other facilities

    that concentrated on a sustainable way of tourism.

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    We had to write several blog entries (15%) about topics dealt with in the lecture, 2 papers (40%)

    about critical thinking on ourselves and sustainable tourism and a big assignment (45%) in which we

    had to discuss how an existing tourism activity or facility fulfils certain sustainability criteria.

    The lecturer Erica Wilson sometimes was really confused and I had the impression that she did not

    really know what she was talking about. This was a bit frustrating, because the topics themselveswould have been really interesting if they had been presented in a clearer way. I hope that when the

    unit is rewritten next year, the structure of the lecture will be improved so that students actually can

    gain something from this unit.

    5 PRACTICAL HINTS5.1 JOURNEY TOAUSTRALIAThe orientation week for our exchange semester started on June 21

    st, but due to some exams at the

    IMC Krems we could not arrive the weekend before as suggested by the SCU. Daniela left Austria onJune 18th and Sabine and Andrea left on June 19th, because they still had some exams back home. We

    flew with Emirates from Munich to Dubai and caught a connecting flight to Sydney from there. As we

    had decided to visit New Zealand after the end of the semester we already booked the flights to New

    Zealand and then back to Austria at the same time, because the overall package was cheaper than if

    we had paid for every trip individually.

    The airline Regional Express (REX) is the only airline that

    offers connections to Lismore from Sydney, so we had to

    catch a train from the international to the domestic

    airport. The REX plane was pretty small and we were abit worried, but it turned out to be fine. We informed the

    staff at the International Department in advance when

    we would arrive, so they sent someone to pick us up at

    the airport and bring us to our accommodation.

    The other exchange students from Canada and the US

    flew to Brisbane the weekend before the orientation week, because the SCU organized a bus transfer

    for all of them at that time. We were also asked to arrive at that date, but when we told them this

    was not possible for us, it was no problem at all to arrive later.

    5.2 VISAIn order to study in Australia we had to apply for a student visa which costs AU$ 500. We had to wait

    for the Certificate of Enrolment which we received from the International Department of the SCU,

    because it contained a code that proofed our acceptance at the SCU. We received this certificate only

    a few weeks before our departure to Australia, but as we applied for the visa online, it still got

    approved in time (it did not even take 24 hours until we were granted the student visa).

    The visa was valid from the beginning of the semester until one month after the semester ended. We

    wanted to use the month afterwards for travelling, so we decided to leave the country on November

    11th

    , the day the visa expired. Most of the other exchange students left the country right after theend of the semester to go home or visit places like New Zealand or Fiji before going home.

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    5.3 INSURANCEWe knew that we had to arrange a health insurance in advance of our trip, so Sabine and Andrea

    applied for an Overseas Student Health Cover with ahm Australian Health Management. At that time

    we did not know that the SCU would offer us an insurance that would also cover us.

    Daniela accepted the offer from the SCU and was then covered by Medibank Private, which turned

    out to be the better deal. It is advisable to take the offer from the SCU, because the patients

    contribution is much less with Medibank than with ahm.

    5.4 ACCOMMODATIONAll the Exchange Students had to live on campus. The

    SCU-Village has 3 Colleges which are all near the

    Southern Cross University. The colleges are called

    ORION, MAGELLAN and SIRIUS. We strongly

    recommend every exchange student to live at ORION

    COLLEGE because it is the biggest one and all the

    exchange students live there. The college is like a little

    village. There are several blocks to live in. Each block

    consists of 4 apartments. So every resident has his own

    room and has to share the apartment with up to 5

    other people. Another important fact is that Orion College is located up a hill, called the ORION hill.

    This hill kept us fit because we had to walk it up every time after university or after a shopping trip.

    The rooms are small but the apartments are rather big, so it is not a problem to share the kitchen,

    bathroom and living room with other students. The equipment is not the newest one but it is okay

    for just one semester. Sabine lived together with 4 Australians, Andrea lived with 3 Australians and

    an exchange student from the US and Daniela lived with 2 Australians and an exchange student from

    Papua New Guinea, though she changed the apartment, because the first one was too dirty.

    It was an awesome time which we do not want to miss. We felt comfortable from the first moment

    on. All the Aussies were extremely friendly and helpful. All we had to buy was a pillow and a blanket

    but everything else was there and we could use everything else from our roomies. (eg. kitchen

    equipment).

    For those of you who like it warm in their rooms: There are no radiators at the college and it does get

    a bit cold in the winter months (May, June and July). Many of us simply bought a little heater to keepthe room/the apartment warm. Due to the fact that so many people had a heater, the power supply

    system broke down many times. So we had blackouts nearly every evening for about 3 weeks time.

    That was a bit annoying but every resident got a little reduction of his/her rent and the office decided

    to renew the system, so in the end everything worked out again.

    Everyone simply loves the life on college, especially if you like to get to know many people and to

    party. There is a student party almost every evening in one of the units. Everyone brings his own

    drinks, but at 10 pm the parties end because the neighbourhood does not want to be disturbed.

    Every first Thursday in the month, there is a Theme-Party at the UniBar that is organised by the

    college residents and EVERYONE dresses up. This is pretty much the biggest party of every month. Allcollege residents are really excited and think about their costumes already weeks in advance. We

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    often went to second hand stores in Lismore to buy cheap stuff in order to dress up. One simply has

    to be creative to find a good and cheap costume!

    5.5 INTERNETThere is a wireless internet connection at the Orion College, but the charges are not included in the

    rent. Sometimes there were problems with the connections due to the large number of people using

    the internet at the same time or because there were rooms and areas in which the signal simply was

    too low. The villages management tried to work on that so the situation improved a bit towards the

    end of the semester.

    As an alternative there are computers with an internet connection in the library, the international

    department and the computer labs that can be used during the semester. On Campus there is also

    free wireless internet on which you can log on with your personal computers.

    A working internet connection is very important for your studies as all of the information about

    classes and the university are available online. In addition most of the papers we had to write had tobe uploaded on the units online platforms and we did not have to hand in a printed version of them.

    5.6 PRICESAll in all, everything is a bit more expensive compared to Austria. The exchange rate of the Australian

    Dollar was good at the beginning of our stay but within the last months the Dollar became stronger

    compared to the Euro and that made everything even more expensive for us.

    Fruits, vegetables and dairy products are much more expensive in Australia. Alcohol is really

    expensive over there. There are liquor stores/bottle shops where you can buy alcohol but it is really

    expensive. Just a little hint: The students drink GOON. Thats really cheap wine.

    Fuel is the only thing which is less expensive in Australia.

    5.7 CELL PHONESAll the exchange students had the possibility to buy cheap cell phones from the international office.

    Those cell phones are not really the newest ones but one can cope with them for one semester. If

    you are lucky your Austrian cell phone will work in Down Under, but for Sabine and Daniela it was

    not the case and so they had to buy new ones.

    Every exchange student got a global gossip simcard from the international office. We think global

    gossip is a rather good provider for prepaid cards with cheap rates especially for (international) shortmessages.

    5.8 SHOPPINGLismore has one big shopping square which is located near the town centre. One can find almost

    everything there. COLES and WOOLWORTHS are the two big grocery stores. BIG W and KMART are

    two warehouses where you can buy clothes, blankets, pillows, kitchen equipment and so on. Of

    course there are several clothing stores and a surf shop as well. Furthermore the square has a large

    food court with Subways, Mc Donalds, Chinese food and so on.

    As the college is up the hill and we did not have a car, we often walked down to the square whichtook us almost half an hour. But life becomes much easier if you become friends with some

    Australian students who own a car. If no one is able to give you a lift, one either has to walk or wait

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    until 5 pm because there is a free shuttle bus for the students which leaves from the colleges and

    drives directly to the shopping square every evening from 5 pm to 9 pm. This service was really

    convenient and we appreciated it a lot.

    6 REFLECTION ON CULTURAL ISSUES6.1 DANIELAWhen I try to review my absolutely amazing time in Down Under, it is, first of all, simply beyond

    words. All of a sudden, so many different and exciting impressions intermix with each other, that it is

    hard for me to couch them. But I will try my best to... When my friends and relatives asked me back

    home what I liked best about my exchange semester in Australia, most of the times I did not know

    where to start, what to begin with, how to make such a one-word assessment or even

    judgement...and I said: the people. It just takes me a little time to realise it more and more, but it is

    truethe one and only travel component which makes the whole experience so special and long -

    lasting are the people I met there, the Australians I got to know and have made friends with, the

    international students who have become my friends, all the young students and also more mature

    adults I can count myself lucky to know and call my friends now. The Australian landscape is

    stunningly beautiful and impressive no doubt about that but what would it have been without all

    these extraordinarily awesome personalities admiring it...?!

    Since I was staying at Orion College, I had the unique opportunity of meeting and getting to know a

    lot of other students from different countries, cultures and backgrounds. There were my roommates,

    two Australian girls and a boy from Papua New Guinea, my so-called neighbours, a mix of locals

    and internationals, Karen Jessen, the lovely spirit of the International Department, Steve, our

    tutor, coach and friend, TravelAl, our personal trip assistant and all the other nice European, Asian,

    American and Australian girls and boys, men and women. And it was anything else but hard to get in

    touch with them. Already in the beginning, an Orientation Week took place where all the

    international students got the chance to introduce themselves and make themselves familiar with

    the university campus, the units offered and life on college by participating in group activities and

    introduction courses. I can, therefore, definitely say that the intercultural exchange is extremely

    boosted at the SCU. There is this unit Outdoor

    Education which we have chosen and parts of it are

    outdoor trips where the focus is placed on teamwork. In

    the study break the university, furthermore, organisesan optional trip for all the international students, where

    one can either spend a more luxurious week on Fraser

    Island or experience an exciting adventure in the

    Outback. I can definitely say that these trips have welded

    us together and there are all these unforgettable

    experiences which we will share for a lifetime.

    Except for two French girls and a few Asians, most of the students came from an English-speaking

    background and therefore, we got the chance to practise our English with native speakers on a

    permanent basis. What I found really great was the fact that there were not only all the friendly andextroverted internationals, but also all the lovely locals with whom we could easily get in touch with

    on and around college (the Unibar made a not insignificant contribution to that ;-)). As I am a very

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    curious and open-minded person interested in other peoples lives and cultures I spent most of my

    time meeting and getting to know all these exceptional people and really enjoyed having

    conversations about their home country and culture with them. Google Maps was a huge support

    and even allowed us to show each other the places where we usually lived. ;-)

    On our final road trip along the East Coast, we already got the chance to stop along the way downand visit some of the friends we made during our studies. I could endlessly enthuse over the

    Australian hospitality. Stopping at our friends places gave us an even more intimate and unique

    insight into the Australian mentality or way of living. We owe these people so much, but I really hope

    one day we can give them a little bit back when they are coming over to Europe and visit us in

    exchange. I can proudly say now that we have our own Australian family in Sydney where we spent

    a whole week and to which we could go back anytime, a lot of friends spread all over the world with

    whom we are still in touch (thanks to Facebook at this point ;-)) and whom we could easily catch up

    with in their home country and that we are just waiting for all of them to fly in. After all, we have

    never even thought of becoming tired of approaching new people.

    6.2 SABINEIntercultural aspects are really important at the SCU. This semester, there were about 60 exchange

    students from all over the world, especially from the USA, Canada and from Asian Countries. I got to

    know many different nationalities due to the fact that nearly all the international students live on

    college. Of course I got to know heaps of Australian students as well. The managers of the college

    decide in which unit an international student lives. I had to fill out some forms and evaluate my

    habits and preferences before I came to Australia. So local Australian students are mixed up with

    internationals which is a very good idea.

    Nearly everyone on college was interested in the country

    we came from. Especially the Australian students wanted

    to learn something about Austria because many of their

    ancestors came from Europe. It was a real pleasure for me

    to represent Austria in Australia and to teach some funny

    German words and phrases. Now the Australians,

    Americans, Canadians and all the other nations which were

    present on college know a lot more about Austria and

    Europe and some prejudices are now disproved. I am sure

    that I learned a lot about Australia and America and some

    of my prejudices are disproved but others are confirmed.

    One could say that the residents on college were one big family for one semester. We all had so

    much fun together and there were hardly any residents I did not know. Therefore it was really sad to

    say good bye to all of them at the end of the semester. We all got along with each other really well

    even though there were so many different people with a different cultural background. Nobody was

    discriminated or teased because of his/her origin.

    6.3 ANDREAComing to Australia meant living in a different country with different people that have different

    customs and believes than we have. It was a really interesting experience to get to know so many

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    people from all over the world and to learn from them, not only about their countries, but also about

    their lifestyles and mentalities.

    Australians in general are really friendly and always offer their

    help no matter if they gain something form it as well or not.

    They were also very interested in our origin and why we cameto Australia. It happened several times that we met people in

    the streets, the bank, the airport or even the police station

    that just started talking to us, because they overheard that we

    were not from the area. After they found out we were from

    Austria a lot of them proudly told us that their ancestors were

    from Europe or that they had already been to Austria for

    travelling. It was really great to experience this interest in

    other cultures, because it made us feel welcome from the first moment on.

    During our exchange semester we lived with Australians, studied with exchange students from theUS, Canada and Asia and made friends with all of them. I think it was really great that, unlike in some

    other exchange destinations, all the international students were mixed up with locals and lived

    together in the colleges apartments. We talked about everything and anything, exchanged music,

    recipes and customs, learned about their travel experiences in Austria, Europe and the world and

    taught them some easy and funny German words and sentences. Everyone was really open-minded

    and curious about the other peoples background, but also very tolerant when they discover ed parts

    of their culture they did not understand.

    I also really enjoyed representing Austria during my exchange semester and I was glad that, like

    Sabine, I brought my Dirndl with me. Even if it was just for a costume party, it was great to wear it ina surrounding where nobody knew the custom behind it, but everyone thought it was great that we

    brought a bit of home with us. I also got another point of view, in a positive and negative way, on

    some aspects about the Austrian life, because some things are simply done differently in Australia.

    I believe that living with people from all over the world really changed my way of thinking and

    broadened my horizon. I might not even be aware of the influence all the great people I met during

    this semester had on my, but I know that I changed a lot because of them. Therefore I am really glad

    that I met each and every one of them, because they all shaped my exchange semester and made it

    an unforgettable time.

    7 TRIPS &TRAVELLING7.1 TRIP TO THE OUTBACKIn our study week we went to the Outback with 14 exchange students, our Outdoor Education

    teacher Steve and his friend Jude. We flew from Brisbane to Alice Springs, where we rented 2 trucks

    to drive through the Red Centre. As we did not have our own big backpacks, sleeping bags and

    camping mats, we borrowed them from the university or friends. We also had to bring good shoes

    (Andrea and Sabine brought their hiking boots from Austria, the others simply wore runners), a rain

    jacket, a hat, a torch, cutlery and a lot of other stuff which we could borrow from friends or had tobuy in the shopping centre.

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    During this week we visited the Uluru-Kata Tjuta

    National Park (where the Uluru (Ayers Rock) is located),

    the Western MacDonnell National Park, the Kings

    Canyon and some other sites which were pretty

    amazing. Every day we drove some hours in the car and

    hiked for several hours. Most of the time we left our big

    backpacks with the cars and only took smaller daypacks

    on the hikes, but once we had to bring almost all our

    stuff as we stayed away from our cars for the night. We

    slept outside for 7 nights on sandy rivers beds, camping

    grounds or in canyons between rocks. We also brought some tents to sleep in, but most of us wanted

    to sleep under the stars anyway. The nights were pretty cold and we even had frost on our sleeping

    bags twice in the morning, so it was good that we brought enough warm clothes and warmed us up

    at the campfire before we went to bed.

    We also had to prepare our own meals, so everyone had to participate in cooking lunch and dinner.

    As we did not have access to supermarkets for the whole time we had to bring all the food and

    enough water for the whole week and did not bring many perishable food items. For lunch we always

    had wraps with vegetables, tuna, sausage, cheese and sauces and for dinner we cooked simple things

    like rice or pasta. The university supplied us with the food, so we did not need to bring anything on

    our own except some snacks and sweets.

    We only had the chance to shower once during the week (in the Uluru Resort), but there were some

    cold water holes along our hikes where we could refresh ourselves. We also did not have access to

    proper toilets, because only a few of or camp sites where equipped with toilets. Most of the time we

    were so far away from civilization that there was no need to bring our mobile phones on the trip.

    We had an absolutely great time on the trip, because we saw a lot of wonderful places and sites. We

    did not really know a lot about the Red Centre (except the Uluru) before we went on the trip, but we

    were amazed how much it has to offer. We learned a lot about the country and also the indigenous

    culture that is connected with it. Furthermore we did not only got to know the other exchange

    students better, but also made good friends with our teachers Steve and Jude.

    The trip was completely planned by the international department and we did not have to take care

    of anything. Some of the other exchange students were lucky, because their home institutions had a

    special agreement with the SCU, so their trip, except the air fare to Alice Springs, was covered forthem. The IMC does not have such an agreement, so we had to pay the whole amount of AU$ 1,220,

    but the trip was definitely worth all the money! The International office also offered a trip to Fraser

    Island which was a cheaper (AU$ 700), but as it took place at the same time, we could not take part

    in it.

    7.2 ROAD TRIPMost of the exchange students did a lot of trips to Brisbane, Sydney, Cairns and other places on their

    weekends during the semester. As our student visa only expired a month after the semester finished,

    we decided to rent a camper van and do a road trip instead. We flew up to Cairns, visited a friend in

    Port Douglas for some days, went back to Cairns and picked up our car there. In the following days

    we drove down the East Coast and saw wonderful places like Townsville, the Whitsunday Islands,

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    Rockhampton, Fraser Island, Brisbane, Byron Bay and Coffs Harbor before we returned the car in

    Sydney.

    There we could stay with our friend Dan and his family for 5 days. They made us feel like family and

    we really had a great time exploring the city and experiencing the true blue Aussie life. After 5 days

    we took the overnight train to Melbourne and stayed with Diana, another friend from college, beforewe went to New Zealand, from where we went back home to Austria, for some days.

    We already decided to do this road trip before we went

    to Australia, therefore all 3 of us brought our Austrian

    and International Drivers License that we needed to

    rent a car. We decided to rent a Jucy-Camper-Van that

    was well equipped with a gas stove, cutlery and dishes,

    a fridge and even a sink and which had an automatic

    gear. This was really great, especially as we had never

    driven on the left side of the road before. It turned outnot to be so difficult, so we really enjoyed driving and

    being on the road for such a long time.

    During the trip we could sleep in the car, because there were 4 sleeping places (2 in the car, 2 in a

    tent on the roof). The only problem was that overnight parking is not allowed in public areas and

    there are only a few free overnight camping sites, so we had to pay to park on camping grounds

    several times. Furthermore we had to pay a toll when using the highway around Brisbane and

    Sydney, which was not too much, but turned out to be a bit difficult to manage (the automatic

    answering machine at the hotline did not recognize our voice).

    The universitys travel agency and its owner Alan helped us a lot in preparing this trip. He did not only

    assist us in renting the car and buying bus, plane and train tickets, but also gave us a map of the East

    Coast where he marked all the places we should see. Alan was really nice and helpful, but he loves to

    talk to and joke with students, so it also always took quite some time before we talked business.

    8 PERSONAL EVALUATION8.1 DANIELABesides all the friendships I have made during my time in Terra Australis, this exchange semesteralso contributed a lot to me becoming more mature. Given the fact that I had never been abroad for

    such a long time before, I had not only to survive at the other end of the world, but rather cope

    with a totally different setting: a different culture, a language which is different from my mother

    tongue and a different university system for the first time.

    With regard to the culture, I have already said that I have just become more open-minded and

    outgoing than I was before. Concerning the language, I feel way more self-confident speaking English

    now and I am glad that I have got to know another course design and graduation system. Living in a

    place far away from home always helps you in becoming more mature, I guess, because you have to

    organise so much more on your own which goes hand in hand with more responsibility and to findyour way around in all the foreign cities and on a new campus. The way of living life was different

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    there to the one I was used to at home, but I would say in a rather positive way and that I got quickly

    used to it.

    In my opinion, you have to be more flexible, more tolerant, as well

    as extremely curious and enthusiastic about travelling and getting

    to know foreign places and new people in order to be able to reallyenjoy such an exchange semester. I have always been interested in

    the background of this continent and its inhabitants. Therefore, I

    have tried to get as much information about them as possible and

    store it in my brain, so that I know much more about Australia and

    also New Zealand, since we were staying there for a short time as

    well, now.

    The long trip at the end was organised mostly by us and with a little

    help from our travel assistant and it had also been the first time for

    me that I had planned such a big adventure. Especially the outdoorand outback trips gave me the chance to experience how I act and react under different and more

    difficult conditions and pressure situations. Finally, I have benefited so much and in every aspect

    from this exchange semester, it really did teach me a lot, not only how to drive on the other side of a

    road, but more essential and longer-lasting things, that I would not have wanted to miss a single

    second of it. Travelling, indeed, broadens your horizon!

    8.2 SABINEI simply LOVED my time in Down Under. I would definitely go there again anytime. It was just

    awesome. The Australian folk are so nice, open minded, friendly, helpful and laid back. I felt

    comfortable from the first moment on and my new friends from the other end of the world made

    every day of my stay to a very special one. I really liked most of the courses at university and I

    learned a lot. I got to know so many nice people and many of them took us to beautiful places in New

    South Wales and Queensland. I am really glad that I could spend half a year of my life in Down Under

    and be part of an amazing continent.

    But one has to keep in mind that an exchange semester in Australia is rather expensive. So one

    should think about money matters in advance, but to my mind it was absolutely worth it!

    I always wanted to visit Australia one day and the IMC made

    my dream come true. I did not feel like a bloody tourist inDown Under but I was able to make true blue Aussie friends

    and therefore I was very much involved in the Australian

    lifestyle and culture. That made my stay to an unforgettable

    adventure. Now Australia is a part of my life and I simply fell

    in love with this amazing continent.

    Live it the Australian way: NO WORRIES MATE!

    8.3 ANDREAI definitely dont regret a single moment of my exchange semester because I met heaps of amazingpeople and learned to love a whole continent! From the first moment I found out that I would spend

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    my exchange semester in Australia with Sabine and Daniela I knew that we would spend an amazing

    time together on the other end of the world.

    We got to know a wonderful continent that offers so much to see

    that one semester really is not enough to discover everything. I am

    really glad that I got the chance to go to the Outback and that wemade this incredible round trip at the end of the semester. We

    could easily have stayed for a second and third semester without

    capturing all the wonderful things that make this country so

    spectacular.

    I also enjoyed studying at the SCU, although and because the way

    of teaching was so different from back home. It was interesting to

    see a different approach towards education and how tricky it can

    be to adapt an unfamiliar system. However, the staff of the

    international department and our units helped us to adjust todifferent setting quickly, so we could keep up with our Australian colleagues and successfully

    complete this semester.

    Last but not least, I am glad that I met all these wonderful people and made some friends that I know

    will be there for me for the rest of my life. We might be separated by oceans, but I know that one

    day I will see all of them again and it will be as if we had never parted. All of them contributed to

    making this semester the best time of my life and I hope I did the same for them.

    9 USEFUL LINKS SCU homepagewww.scu.edu.au Lismore City Councilwww.lismore.nsw.gov.au Lismore Tourismwww.visitlismore.com.au Online application for student visawww.immi.gov.au/e_visa SCU Village Lismore Campuswww.scuvillage.com.au/lismore Medibank Privatewww.medibank.com.au Global Gossipglobalgossip.com Lismore Shopping Squarewww.lismoresquare.com.au Jucy Rentalswww.jucy.com.au

    PLEASE DONT HESITATE IF YOU HAVE ANY FURTHER QUESTIONS

    ABOUT OUR EXCHANGE SEMESTER IN LISMORE,AUSTRALIA!

    DANIELA BERMADINGER SABINE HANDL ANDREA STIENDL

    0910311005 0910311022 0910311059

    [email protected] [email protected] [email protected]

    http://www.scu.edu.au/http://www.scu.edu.au/http://www.scu.edu.au/http://www.lismore.nsw.gov.au/http://www.lismore.nsw.gov.au/http://www.lismore.nsw.gov.au/http://www.visitlismore.com.au/http://www.visitlismore.com.au/http://www.visitlismore.com.au/http://www.immi.gov.au/e_visahttp://www.immi.gov.au/e_visahttp://www.immi.gov.au/e_visahttp://www.scuvillage.com.au/lismorehttp://www.scuvillage.com.au/lismorehttp://www.scuvillage.com.au/lismorehttp://www.medibank.com.au/http://www.medibank.com.au/http://www.medibank.com.au/http://globalgossip.com/http://globalgossip.com/http://globalgossip.com/http://www.lismoresquare.com.au/http://www.lismoresquare.com.au/http://www.lismoresquare.com.au/http://www.jucy.com.au/http://www.jucy.com.au/http://www.jucy.com.au/http://www.jucy.com.au/http://www.lismoresquare.com.au/http://globalgossip.com/http://www.medibank.com.au/http://www.scuvillage.com.au/lismorehttp://www.immi.gov.au/e_visahttp://www.visitlismore.com.au/http://www.lismore.nsw.gov.au/http://www.scu.edu.au/