ex2010sp1 mmmug lm finalv2

8/8/2019 Ex2010sp1 Mmmug Lm Finalv2

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Introduction toIntroduction to

Exchange 2010 and SP1Exchange 2010 and SP1

Brett Johnson and Leigh Smith

UC Technical SpecialistsMicrosoft UK

[email protected]@Microsoft.com

Http://blogs.technet.com/Brettjo

Nathan Winters

Exchange MVPMMMUG User Group

http://www.mmmug.co.uk/


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We need to deliver

secure and compliant

communications tools

- CIO

Sales needs to easily

connect with customers

while on the road

- VP of Sales

Strategic Business Challenges

Lowering

IT Costs

Increasing

Productivity

Managing

Risk

I need to reduce

hardware costs and

operational overhead

- IT Manager

How do I balance these needs in a changing workplace?How do I balance these needs in a changing workplace?


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Coexistence

Optimized for Software + Services


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Optimize forOptimize for

Software + ServicesSoftware + Services

EE--mail Archivingmail Archiving

Protect CommunicationsProtect Communications

Advanced SecurityAdvanced Security

Manage Inbox OverloadManage Inbox Overload

Enhance Voice MailEnhance Voice Mail

Collaborate EffectivelyCollaborate Effectively

Continuous AvailabilityContinuous Availability

Simplify AdministrationSimplify Administration

Deployment FlexibilityDeployment Flexibility

AnywhereAnywhere

AccessAccess

Flexible andFlexible and

ReliableReliable

Protection andProtection and

ComplianceCompliance


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Role-based administration and user self-service

Web-based management and remote PowerShell

Single platform for availability, backup, andrecovery

Online mailbox moves keep users connected

Choice of storage from SAN to low-cost DAS

Modular server roles ease deployment

Flexible and Reliable


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Deployment Flexibility

Enterprise NetworkEnterprise Network

External

SMTPservers

Edge Transport

Routing andAV/AS

Phone system(PBX or VOIP)

Client Access

Client connectivityWeb services

Hub Transport

Routing and policy

Web browser

Outlook (remoteuser)

Mobile phone

Outlook (local user)

Line of businessapplication

MailboxStorage of

mailbox items

Unified MessagingVoice mail andvoice access


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Deployment Flexibility

Storage Area

Network (SAN)

Direct Attached

w/ SAS DisksJBOD SATA

(RAID-less)

Direct Attached

w/ SATA Disks

Continual platform innovation yields over 70% reduction in disk I/O

Disk I/O patterns optimized for better hardware utilization

Resilience against corruption through automated page-level repairs


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Evolution of Continuous Replication technology

Provides full redundancy of Exchange roles on as few as two servers

Reduce backup frequency through up to 16 replicas of each database

Can be deployed on a range of storage options

Continuous Availability

DB1

DB3

DB2

DB4

DB5

Recover quicklyfrom disk anddatabase failures

Recover quicklyfrom disk anddatabase failures

DB1

DB2

DB4

DB5

DB3

DB1

DB2

DB4

DB5

DB3

Replicate databasesto remote datacenterReplicate databasesto remote datacenter

San Jose New York


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Slide on SP1 Improvements

Continuous Replication BLOCK MODE Log Shipping known as FILE MODE

Automatic switch from FILE to BLOCKMODE

Outlook Cross-Site Connection

Option to disable cross-site comms

New options for Outlook Connection

Profile, Preferred DB site, Active DB Site

Enhanced DAC Support

Two node DAGs supported

Single Site DAC activation supported


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E-mail Client

Mailbox Server 1 Mailbox Server 2

Client Access Server

Sen in messa es

Receivin messa es

Accessin entire mailbox



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Guard Against Lost EGuard Against Lost E--Mail Due to Hardware FailuresMail Due to Hardware Failureswith Improved Transport Resiliencywith Improved Transport Resiliency

Mailbox

Server

Hub

Transport

EdgeTransport

Edge

Transport

Servers keep shadow copies of itemsuntil they are delivered to the next hop

X


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Simplify Administration


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Simplify Administration

Track the Status of

Sent Messages

Track the Status of

Sent Messages

Create and Manage

Distribution Groups

Create and Manage

Distribution Groups


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Coming in Service Pack 1

New Exchange Control Panel Management UI Create and configure transport rules

Create and configure journaling rules

Manage Exchange ActiveSync policies

Manage RBAC Roles Groups and User Roles

Create and manage resource mailboxes

Create and manage security groups

Create and manage Allow/Block/Quarantine policies

Improved High Availability and Disaster Recovery Granular replication

Improved client experience for cross-site failover

Improved support for 2-node datacenter resilient topologies

Faster failovers with improved post-failover client experience

Resilience to storage stack hangs

Automatic active mailbox database redistribution


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The Wonderful World of OWA andECP


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Text preview of voice mail messages for fastertriage

Customizable call handling rules and menu options

Enhanced conversation view eases Inboxnavigation

MailTips help avoid undelivered/misdirected e

-mail

Full featured experience across all three screens

Federation of Free/Busy details with partners

Anywhere Access


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Collaborate Effectively

Desktop

OutlookOutlook20032003

Web Mobile


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Manage Inbox Overload

Conversation ViewConversation View

Ignore ConversationIgnore Conversation

Instant MessagingInstant Messaging


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MailTips in

Outlook 2010

MailTips in

Outlook 2010

MailTips in

Outlook Web App

MailTips in

Outlook Web App


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Enhance Voice Mail

Audio playbackAudio playback

Text Preview

of Voice Mail

Text Preview

of Voice Mail

Contextual Contact

Actions

Contextual Contact

Actions


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Enhance Voice Mail

Managing Call

Answer Rules

Managing Call

Answer Rules

Defining a Custom

Voice Mail Menu

Defining a Custom

Voice Mail Menu


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UM SP1 Scenarios and Goals

Caller name display extraction The Callers name is often made available from the PSTN (via the IPgateway or PBX) and should be added to voice message if caller IDresolution against AD/Contacts has not found any matches.

Play-on-phone in OWA conversation view

Provide discoverable UI

Message Waiting Indicator (MWI) push for OCS Send SIP NOTIFY for MWI in OCS 14 Dial Plans, as for other Dial Plan

types. New Aries phones cant call EWS to get mailbox info, but needMWI. Script that creates UM IP gateway objects must be extended.

E12 E14 UM for OCS Dial Plans

Migrate Dial Plan in-place. OCS (after QFE and in 14) will direct all calls

to UM14 servers in mixed 12/14 Dial Plans. Secondary Dial Plan support

Support Outlook Voice Access user login from both Primary andSecondary Dial Plans


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Mail Current : RTM


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Mail SP1


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Simple

A clean, consistent aesthetic thatemphasizes content and scan-ability

Key user tasks are discoverable, intuitive

and fast An experience that scales well to different

screen sizes/resolutions Netbooks inparticular


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Address Key Gaps from RTM

Address key gaps from previous releases

Themes

Calendar print

SharePoint Web Parts Reading Pane bottom

Solid story with Communications Server

Lower touch administration

Cross-Premise support

Communications Server 14 Privacy feature


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Complete Key Experiences

Composing email

Add inline images

Auto-save drafts

Reading email Download all attachments as a zip

Better IT attachment control (including XMLattachments)

Adding Internet calendar sharing

Publish your calendar on the internet

Import internet calendars (via .ics)


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OWA in SP1Goal Scenarios/Features

Fast y Significant improvements to the user experience:

y Email Read/Preview becomes much faster via pre-fetching message content

y Delete, mark as read and categorize are now async, and feel instantaneous

y Logon/Page Load Time improvements

y Long running operations (attaching large files, empty folder, etc.) will not block the

experience and fail part way through

Simpley

Address key usability issues (replying to the wrong message in conversation view,challenges discovering multi-select and view menu controls)

y Improve the overall aesthetic of OWA reducing clutter and making it easier to scan for

meaningful information

Complete -

Take backs

y Address key take backs from Exchange 2003 & 2007:

y web parts, calendar print, reading pane bottom, themes

Complete

OCS IM

y Simplify deployment (by removing web.config dependency)

y Support key OCS 14 investments (Privacy & Unified Contacts)Complete -

Conversations &

Messaging

y Adding support for always categorize conversations

y Improved editing & reading experience

y Enable Inline image support when composing email

y Fix painpoints around links and blocked content

Complete

calendar sharing

y Publish/Subscribe via .ics

y Publish your calendar via an anonymously accessible html view


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Scenario Focused Approach

Sign in

Read/Preview conversation Caching

Upload attachments SilverLight

Other common scenarios (Async EWS) Delete

Empty a folder

Categorize / Flag

Mark as read

Move


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Summary in Service Pack 1

Improved Outlook Web App UI Simplified UI better optimizes for small screens e.g., Netbooks Support for calendar printing

Support for adding inline images while composing new e-mail

Themes and customization support

Improved OWA Performance Long running operations do not block user experience

Auto-save drafts while composing new e-mail

Better Mobile Experience Conversation view experience on par with Outlook Web App

Photos supported in Global Address List contact card Exchange ActiveSync (EAS) throttling support

Information Rights Management support in EAS

Block/Quarantine notification to mobile device via EAS


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Compliance, Archiving and Protection


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Array of Informational Protection and Control tools

Automate Rights Management policies in Transport

Integrated archiving, retention, and discovery

Granular retention and legal hold policies

Multiple antivirus scanning engines with Forefront

Choice of service or on-premises protection

Protection and Compliance


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Why is IPC important?Large UK

Retailer Leaks

Payment

Information via

Email

Nearly 40% of workers

have received

confidential informationthat was not meant for

them!

The Information

Commissioners Office will

be able to issue fines of up

to 500,000 for serious

data security breaches.

Appeal Win Lets

FSA Grab

Evidence for SEC


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Some of the legal factors Public Sector- Freedom of Information

All - Data protection act

Finance Financial Services Authority,SEC, BASEL2

RIPA - Regulation of Investigatory PowersAct 2000

Human Rights - Lawful business protection

Electronic Communications Act AddingDisclaimers

US SOX, HIPAA etc


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What does IPC mean to you?

Its a policy built around the relevant lawsfor your industry.

Based on a bunch of technical tools which wetry to automate

Monitor email content, recipients (where is itgoing) Know what is happening based on email attributes

Retain and Provide Archiving, Retention and Discovery

Control and Protection allow or prevent Granular policies

Soft to Hard control


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E-mail Archiving

Secondary mailbox

with separate quota

Appears in Outlookand OWA

Managed through

EMC or PowerShell

Automated and

time-based criteria

Set policies at itemor folder level

Expiry date shown

in e-mail message

Capture deleted

and edited e-mail

messages

Offers single item

restore

Notify user on hold

Web-based UI

Search primary,

archive, andrecoverable items

Delegate through

roles-based admin


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Archiving - New in SP1

Archive nowviewable from

Outlook 2007

Archive and Mailbox can

now be on separate

databases!

Delegate access to

archive: Useful for

boss/admin and

leavers

Import and Exportfrom/PST at the

server.

Create and ManageRetention

Tags/Policies in

EMC


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Email Archiving - Setup Simple setup use of multiple databases


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E-mail Archiving -Admin

Mailboxes can be moved together or separately

Allows for different storage hardware, DAGs, RPOs, RTOs,etc.

Exchange 2010 SP1 supports: Primary and Archive On-Premises (Same DB)

Primary and Archive On-Premises (Different DBs)

Primary and Archive in the Cloud

Primar On-Premises and Archive in the Cloud*Requires Exchange Server 2010 Service Pack 1


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Retention Policies -Admin

Create and Manage Policies and Tagsthrough the EMC GUI


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User can view, read, navigate,flag and reply to archived mail

same as live mail

User gets conversation view

scoped to Archive (same as PSTs)

Reply to message in archive puts

message in live mail sent items

(same as PSTs)

Folder hierarchy from primary

mailbox maintained

Email Archiving End User


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E-mail Archiving End User

Apply Move and Delete Policies

to Individual Messages

Apply Move and Delete Policies

to Individual Messages

Retention Policy

and Expiry Details

Retention Policy

and Expiry Details

Policies Applied to All

E-mail Within a Folder

Policies Applied to All

E-mail Within a Folder


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Search - New in SP1

Provide ability to

annotate

retrieved items

De-duplication of resultsan option

Estimate of results before

performing searches


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E-mail Archiving - Discovery

Delegate Access

to Specialists

Delegate Access

to Specialists


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Retain and

Provide

mail whererequired

with

Archiving,

Retention

and

Discovery

Protection & Control: Soft to Hard Ensure that you target the correct data with the correct policy to

maximise usability

Alert Allow delivery but add a warning

Classify Allow delivery but apply classification

Modify Allow delivery but modify message

Append Allow delivery but add a disclaimer

Protect Allow delivery but prevent forwarding

Review Block delivery until moderated

Redirect Block delivery and redirect

Block Do not deliver!


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LESS RESTRICTIVE MORE RESTRICTIVE

Classify

BlockReviewAppend

Alert ProtectModify Redirect

Apply the right level of control based on the sensitivity of the data

Maximize control and minimize unnecessary user disruptions

Protect Communications


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Protection - New in SP1

IRM Logging and

Mailbox Auditing

IRM mail access via

Exchange ActiveSyncwithout tethering device

Web Ready document

viewing of IRM docs


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Protect Communications

Transport Rule action to applyRights Management template

to e-mail or voice mailmessages

Support for scanning ofattachments and searching ofprotected e-mail

Do Not Forward policiesavailable by default

Information protection acrossPC, Web, and mobile device

Transport Protection RuleTransport Protection Rule


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Mailbox Auditing

Data stored in Mailbox Recovered items

Can log delegates, owner and admins

Granular level, delete, copy, folder access,send as etc

Search results through EMS or ECP

Report on who did what, from where


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Help Reduce Unnecessary and UndeliverableHelp Reduce Unnecessary and UndeliverableEE--Mail Through New Sender MailTipsMail Through New Sender MailTips

Reduce NonReduce Non--

Delivery ReportsDelivery Reports

Limit AccidentalLimit Accidental

EE--MailMail

Remove ExtraRemove Extra

Steps and ESteps and E--MailMail

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Advanced Security

Antivirus and anti-spam protection forExchange Server 2010 Server Roles

OnOn--PremisesPremises SoftwareSoftwareHosted ServiceHosted Service

Hu ransport Server ail ox Server lient Access Server

Internet S P

Multiple scan engines throughout the corporate infrastructure

Tight integration with Exchange maximizes availa ility and performance

Easy-to-use admin console for central configuration and operation


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Coming in Service Pack 1

Personal Archive Enhancements Support for archive and primary mailboxes on separate databases

Outlook 2007 support (i.e., users personal archive folders appear)

.PST file import/export for archive and primary mailboxes

Support for admin enabled delegate access to archive

For use when people leave and also for sec/admin Exchange Web Services access to the archive mailbox

*requires Windows Server 2008 R2 Service Pack 1

Multi-Mailbox Search Enhancements

Search results preview including item count and keyword statistics

De-duplication of search results (optional)

Annotations in Multi-Mailbox Search


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The Exchange Difference

Exchange is part of a unified platform that provides customers value in productivity, unifiedcommunications and collaboration with extensive interoperability across major Microsoft products.

owerful IT professional management capabilities to control information, rights, and intellectual

property and an advanced set of developer tools that extend our capabilities to suit customer need.

Choice and flexibility with storage, administration and deployment. The power of software-plus-

services.

Innovative user experiences across the C, browser and mobile device with capabilities others

dont include natively (voice mail, archiving, mobile, information leakage protection, etc).


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Lower IT costs with a Flexible and

Reliable messaging platform

Bettermanage risk by safeguarding your

business with Protection and

Compliance

Increase productivity through Anywhere

Access to business communications


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Open ForumOpen Forum


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2009 Microsoft Corporation. All rights reserved. Mic rosoft, Exchange ActiveSync, Forefront, Outlook, Windows Mobile, and other product names are or may be registered trademarks and/or trademarks in

the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft mustrespond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this

presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

ex2010sp1 mmmug lm finalv2

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