evolutionary kanban - channel the pain

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Evolu&onary Kanban channel the pain Holger Hammel mobile.de / ebay

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At the agile prague conference on 15th of sept. 2013 I presented about some aspects of our evolutionary Kanban approach at the mobile.de mobile app teams. You can find the slide at the end of this post. Without a little context than what is visible on the slides it is hard to get idea. So I’ve chosen to put some text first. A few words about my background: I love XP and the software craftmanship movement. I am working with Scrum and especially Kanban a lot. I used to be a Java Developer, now working as a dev manager, sometimes switching to the agile coach hat. Last 2 years I have had the honour to build up different dev teams at mobile.de. We used an evolutionary approach to build up our process. When building up the team the first thing I concentrated on was flow. Without flow and a basic understanding of this concept you won’t get anywhere. There have to be a lot of different absolutely necessary elements to get successful teams, like purpose, fun, innovation and craftsmanship. These are not covered here so much. Usually flow is visualized as a nice, slow, peaceful floating river. That provides a good feeling right? I like to look at it more like that: you are in the middle of a dangerous, unknown, wild river in the mountains. You can be thrown with full force against big stones. That causes pain, right? Or you don’t move at all, that is at least boring. So what means pain in our agile product delivery context? Blocked Stories and inefficiency in general. Nobody wants to be inefficient. So pain means: I cannot finish what I have started. For continuous improvements, for getting better step by step you first have to find and feel the pain. Teams, managers usually really like to work around these pain points – but that is a false understanding of efficiency. If you can’t remove the pain within the team, you have to channel it back to where it belongs. Feeling the pain is necessary for change! The good thing is: you can change - your team and even the environment. Work in Progress (WIP) Limits show the pain. They are your weapon against wrong efficiency towards Kaizen, towards continuous improvement. In the presentation there are some examples of of challenges and what have been improvements to our way of working and how we are working with others.

TRANSCRIPT

Page 1: Evolutionary Kanban - channel the pain

Evolu&onary  Kanban  channel  the  pain    Holger  Hammel  mobile.de  /  ebay    

Page 2: Evolutionary Kanban - channel the pain

 XP  

Scrum  Kanban  

 Java  Dev  

Agile  Coach  Dev  Manager  

       

Page 3: Evolutionary Kanban - channel the pain

20min  1  thought      

Page 4: Evolutionary Kanban - channel the pain

Purpose  CraAmanship  

Fun  

InnovaDon    

Flow  

Page 5: Evolutionary Kanban - channel the pain

[HO]  

Page 6: Evolutionary Kanban - channel the pain

[PL]  

Page 7: Evolutionary Kanban - channel the pain

Pain  Blocked  Stories  

Inefficiency      

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Find  the  pain  and  channel  it    

   

[MK]  

That’s  the    thought!  

Page 9: Evolutionary Kanban - channel the pain

Kanban and WIP Limits  

show  the  pain  enable  change  

Page 10: Evolutionary Kanban - channel the pain

Example:  requirement  issues  

Page 11: Evolutionary Kanban - channel the pain

A  story  from  PO  is  unclear  and  has  a  lot  of  requirements  =>  development  stops  

Page 12: Evolutionary Kanban - channel the pain

Cannot  start  a  new  story,  because  of  WIP  limit        

Page 13: Evolutionary Kanban - channel the pain

Who  should  feel  the  pain?  the  team  

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change  the  way  of  working  

   

don’t  plan  early  smaller  stories  

explicit  communicaDon    analyze  risk  

menDon  refactorings  get  reliable  

[JH]  

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Example:    external  dependencies  

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A  different  department  of  your  company  has  to  bring  stories  on  your  board.    

The  interacBon  to  their  systems  fails  oCen.  Hard  to  get  support  when  needed  

 Their  stories  block  all  the  Bme  

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Who  should  feel  the  pain?  they  

Page 18: Evolutionary Kanban - channel the pain

 channel  the  pain  

     

Use  big  red  BLOCKED  cards    Invite  to  your  daily  standup  

Insist  on  support  the  Dme  the  feature  is  developed  descope  blocking  stories  and  escalate  

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Understand  flow  

Page 20: Evolutionary Kanban - channel the pain

Courage  to  change  

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Find  the  pain  and  channel  it    

   

[MK]  

That’s  the    thought  again!  

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•  Part of the ebay family •  located ebay Campus Dreilinden •  Germany’s biggest online marketplace for vehicles •  7.44 million unique users (AGOF 2013-04) •  150 people, 60 within technology •  High traffic web, android and iOS applications •  Agile cross functional teams

Holger Hammel [email protected] - @mobilep2

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Image  sources  •  [PL]:  Philip  Larson  -­‐  h\p://www.flickr.com/photos/philiplarson/  

person  in  river  •  [MK]:  Marvin  Kuo  -­‐  h\p://www.flickr.com/photos/marvinkuo/  

Pain  •  [JH]:  Jimbohayz-­‐  h\p://www.flickr.com/photos/jameshayphotography/  

Stop  signs    all  creaDve  commons,  free  for  commercial  use  all  other  images  are  mine  :)