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    Evolution ofmarketing

    Marketing

    EvolutionBusiness orientation

    References

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    Marketing

    'Marketing' is the craft of

    linking the producers (or

    potential producers) of aproduct orservice with

    customers, both existing and

    potential. It is an inevitableand necessary consequence

    ofcapitalism.

    http://www.fact-index.com/p/pr/product__business_.htmlhttp://www.fact-index.com/s/se/service.htmlhttp://www.fact-index.com/c/ca/capitalism_1.htmlhttp://www.fact-index.com/c/ca/capitalism_1.htmlhttp://www.fact-index.com/s/se/service.htmlhttp://www.fact-index.com/p/pr/product__business_.html
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    Marketing

    However marketing is not limited

    to capitalist countries. Marketing

    techniques are applied in allpolitical systems, and in many

    aspects of life. Marketing

    methods are informed by manyof the social sciences,

    particularly psychology,

    sociology, and economics.

    http://www.fact-index.com/s/so/social_sciences.htmlhttp://www.fact-index.com/p/ps/psychology.htmlhttp://www.fact-index.com/s/so/sociology.htmlhttp://www.fact-index.com/e/ec/economics_1.htmlhttp://www.fact-index.com/e/ec/economics_1.htmlhttp://www.fact-index.com/s/so/sociology.htmlhttp://www.fact-index.com/p/ps/psychology.htmlhttp://www.fact-index.com/s/so/social_sciences.html
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    Marketing

    Marketing research

    underpins these activities.Through , it is also related

    to many of the creative

    arts.

    http://localhost/var/www/apps/conversion/tmp/scratch_8/marketing_intelligence.htmhttp://localhost/var/www/apps/conversion/tmp/scratch_8/marketing_intelligence.htm
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    What marketing involves

    Contrary to the popular

    conception, marketing is

    not just about promotion --it can be divided into four

    sections, often called the

    "four Ps".

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    Four Ps

    Product - The Product

    management aspect ofmarketing deals with the

    specifications of the actual good

    or service, and how it relates to

    the end-user's needs and wants.

    Pricing - This refers to the

    process of setting a price for a

    product, including discounts.

    They are:

    http://www.fact-index.com/p/pr/product_management.htmlhttp://www.fact-index.com/p/pr/product_management.htmlhttp://www.fact-index.com/e/en/end_user.htmlhttp://www.fact-index.com/p/pr/pricing.htmlhttp://www.fact-index.com/p/pr/price.htmlhttp://www.fact-index.com/p/pr/price.htmlhttp://www.fact-index.com/p/pr/pricing.htmlhttp://www.fact-index.com/e/en/end_user.htmlhttp://www.fact-index.com/e/en/end_user.htmlhttp://www.fact-index.com/e/en/end_user.htmlhttp://www.fact-index.com/p/pr/product_management.htmlhttp://www.fact-index.com/p/pr/product_management.html
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    Four Ps Promotion - This includes ,

    publicity, word of mouth, and

    personal selling, and refers to the

    various methods of promoting the

    product, brand, or company.

    Place ordistribution refers to how

    the product gets to the customer;for example, point of sale

    placement orretailing.

    http://www.fact-index.com/p/pr/promotion.htmlhttp://www.fact-index.com/p/pu/publicity.htmlhttp://www.fact-index.com/b/br/brand.htmlhttp://www.fact-index.com/d/di/distribution__business_.htmlhttp://www.fact-index.com/r/re/retailer.htmlhttp://www.fact-index.com/r/re/retailer.htmlhttp://www.fact-index.com/d/di/distribution__business_.htmlhttp://www.fact-index.com/b/br/brand.htmlhttp://www.fact-index.com/p/pu/publicity.htmlhttp://www.fact-index.com/p/pr/promotion.html
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    Four PsThese four elements are often

    referred to as the marketing mix. A

    marketer will use these variablesto craft a marketing plan. For a

    marketing plan to be successful,

    the mix of the four "p's" must

    reflect the wants and desires of

    the consumers in the target

    market.

    http://www.fact-index.com/m/ma/marketing_mix.htmlhttp://www.fact-index.com/m/ma/marketing_plan.htmlhttp://www.fact-index.com/c/co/consumer.htmlhttp://www.fact-index.com/t/ta/target_market.htmlhttp://www.fact-index.com/t/ta/target_market.htmlhttp://www.fact-index.com/t/ta/target_market.htmlhttp://www.fact-index.com/t/ta/target_market.htmlhttp://www.fact-index.com/c/co/consumer.htmlhttp://www.fact-index.com/m/ma/marketing_plan.htmlhttp://www.fact-index.com/m/ma/marketing_mix.html
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    Four Ps

    Trying to convince a market

    segment to buy something they

    don't want is extremely expensiveand seldom successful. Marketers

    depend on marketing research to

    determine what consumers wantand what they are willing to pay

    for.

    http://www.fact-index.com/m/ma/market_segment.htmlhttp://www.fact-index.com/m/ma/market_segment.htmlhttp://www.fact-index.com/m/ma/marketing_research.htmlhttp://www.fact-index.com/m/ma/marketing_research.htmlhttp://www.fact-index.com/m/ma/market_segment.htmlhttp://www.fact-index.com/m/ma/market_segment.html
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    Four Ps

    Marketers hope that this

    process will give them a

    sustainable competitive

    advantage. Marketing

    management is thepractical application of this

    process.

    http://www.fact-index.com/s/su/sustainable_competitive_advantage.htmlhttp://www.fact-index.com/s/su/sustainable_competitive_advantage.htmlhttp://www.fact-index.com/m/ma/marketing_management.htmlhttp://www.fact-index.com/m/ma/marketing_management.htmlhttp://www.fact-index.com/m/ma/marketing_management.htmlhttp://www.fact-index.com/m/ma/marketing_management.htmlhttp://www.fact-index.com/s/su/sustainable_competitive_advantage.htmlhttp://www.fact-index.com/s/su/sustainable_competitive_advantage.html
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    Evolution of marketing

    Marketing as we know it

    today began in the 1970's

    with the birth of the"marketing orientation".

    During the first stage of

    capitalism business had aproduction orientation.

    http://www.fact-index.com/m/ma/marketing_orientation.htmlhttp://www.fact-index.com/c/ca/capitalism_1.htmlhttp://www.fact-index.com/p/pr/production_orientation.htmlhttp://www.fact-index.com/p/pr/production_orientation.htmlhttp://www.fact-index.com/c/ca/capitalism_1.htmlhttp://www.fact-index.com/m/ma/marketing_orientation.html
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    Evolution of marketing

    Business was concerned

    with production,

    manufacturing, andefficiency issues. By the mid

    1950's a second stage

    emerged, the salesorientation stage.

    http://www.fact-index.com/s/sa/sales_orientation.htmlhttp://www.fact-index.com/s/sa/sales_orientation.htmlhttp://www.fact-index.com/s/sa/sales_orientation.htmlhttp://www.fact-index.com/s/sa/sales_orientation.html
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    Evolution of marketing

    Business's prime concern was

    to sell what it produced. By

    the early 1970's a third stage,the marketing orientation

    stage emerged as businesses

    came to realize that consumerneeds and wants drove the

    whole process.

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    Evolution of marketing

    Marketing research became

    important. Businesses realized it

    was futile putting a lot of

    production and sales effort intoproducts that people did not

    want. Some commentators

    claim that we are now on theverge of a fourth stage, one of a

    personal marketing orientation.

    http://www.fact-index.com/p/pe/personal_marketing_orientation.htmlhttp://www.fact-index.com/p/pe/personal_marketing_orientation.html
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    Evolution of marketing

    They believe that the

    technology is available today

    to market to people on anindividual basis (see

    personalized marketing,

    permission marketing, andmass customization).

    http://www.fact-index.com/p/pe/personalized_marketing.htmlhttp://www.fact-index.com/p/pe/permission_marketing.htmlhttp://www.fact-index.com/m/ma/mass_customization.htmlhttp://www.fact-index.com/m/ma/mass_customization.htmlhttp://www.fact-index.com/p/pe/permission_marketing.htmlhttp://www.fact-index.com/p/pe/personalized_marketing.html
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    Evolution of marketing

    They feel it is no longer

    necessary to think in

    broad aggregatedterms like market

    segments or targetmarkets.

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    Evolution of marketing

    Marketing has become an

    academic discipline in

    itself, with tertiary

    degrees in the field now

    routinely awarded.

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    Evolution of marketing

    Masters and Doctrinal degreescan be obtained in numeroussubcategories of marketing

    including: Marketing Research,Consumer Behaviour,International Marketing,Industrial Marketing (also called

    b-to-b marketing), ConsumerMarketing (also called b-to-cmarketing), Product

    Management, and e-Marketing.

    http://localhost/var/www/apps/conversion/tmp/scratch_8/marketing_intelligence.htmhttp://localhost/var/www/apps/conversion/tmp/scratch_8/marketing_intelligence.htmhttp://localhost/var/www/apps/conversion/tmp/scratch_8/marketing_intelligence.htmhttp://localhost/var/www/apps/conversion/tmp/scratch_8/marketing_intelligence.htm
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    Marketing orientation

    A marketing oriented firm

    is one that allows the

    wants and needs of

    customers and potential

    customers to drive all thefirm's strategic decisions.

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    Marketing orientation

    The firm's corporate culture is

    systematically committed to

    creating customer value. Inorder to determine customer

    wants, the company usually

    needs to conduct marketingresearch.

    http://localhost/var/www/apps/conversion/tmp/scratch_8/marketing_intelligence.htmhttp://localhost/var/www/apps/conversion/tmp/scratch_8/marketing_intelligence.htmhttp://localhost/var/www/apps/conversion/tmp/scratch_8/marketing_intelligence.htmhttp://localhost/var/www/apps/conversion/tmp/scratch_8/marketing_intelligence.htm
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    Marketing orientation

    The marketer expects that

    this process, if donecorrectly, will provide the

    company with a

    sustainable competitiveadvantage.

    http://www.fact-index.com/s/su/sustainable_competitive_advantage.htmlhttp://www.fact-index.com/s/su/sustainable_competitive_advantage.htmlhttp://www.fact-index.com/s/su/sustainable_competitive_advantage.htmlhttp://www.fact-index.com/s/su/sustainable_competitive_advantage.html
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    Marketing orientation

    extensive use of marketing

    research

    broad product lines emphasis on a product's

    benefits to customers rather

    than on product attributes

    A marketing oriented firm will

    typically show the following

    characteristics:

    http://www.fact-index.com/p/pr/product_lining.htmlhttp://www.fact-index.com/p/pr/product__business_.htmlhttp://www.fact-index.com/p/pr/product__business_.htmlhttp://www.fact-index.com/p/pr/product_lining.html
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    Marketing orientation

    use ofproduct innovation

    techniques

    the offering of ancillory services

    like credit availability, delivery,

    installation, and warranty

    http://www.fact-index.com/n/ne/new_product_development.htmlhttp://www.fact-index.com/n/ne/new_product_development.html
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    Marketing orientation

    The concept of marketing

    orientation was developed

    in the late 1960's and early

    1970's at Harvard

    University and at a hand-full of foward thinking

    companies.

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    Marketing orientation

    It relaced the previous sales

    orientation that was prevalent

    between the mid 1950's andthe early 1970's, and the

    production orientation that

    predominated prior to the mid1950's.

    http://www.fact-index.com/s/sa/sales_orientation.htmlhttp://www.fact-index.com/s/sa/sales_orientation.htmlhttp://www.fact-index.com/p/pr/production_orientation.htmlhttp://www.fact-index.com/p/pr/production_orientation.htmlhttp://www.fact-index.com/s/sa/sales_orientation.htmlhttp://www.fact-index.com/s/sa/sales_orientation.html
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    Marketing Management

    Marketing management is the

    practical application ofmarketing

    techniques. It is the analysis,

    planning, implementation, andcontrol of programs designed to

    create, build, and maintain

    mutually beneficial exchangeswith target markets.

    http://www.fact-index.com/m/ma/marketing.htmlhttp://www.fact-index.com/m/ma/marketing.htmlhttp://www.fact-index.com/m/ma/marketing.htmlhttp://www.fact-index.com/m/ma/marketing.html
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    Marketing Management

    The marketing manager

    has the task of influencing

    the level, timing, andcomposition ofdemand in

    way that will achieve

    organizational objectives.

    http://www.fact-index.com/s/su/supply_and_demand.htmlhttp://www.fact-index.com/s/su/supply_and_demand.html
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    Marketing Management

    Involves

    Understanding the economic

    structure of your industry

    Identify segments within your

    market

    Identifying your target market

    Do marketing research to

    develop profiles (demographic,

    psychographic, and behavioural)

    of your core customers

    http://www.fact-index.com/m/ma/market_segment.htmlhttp://www.fact-index.com/m/ma/marketing_research.htmlhttp://www.fact-index.com/m/ma/marketing_research.htmlhttp://www.fact-index.com/m/ma/market_segment.html
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    Marketing Management

    Involves

    Understand your competitors

    and theirproducts

    Develop new products

    Establish environmental

    scanning mechanisms to detect

    opportunities and threats

    Understand your company's

    strengths and weaknesses

    http://www.fact-index.com/p/pr/product__business_.htmlhttp://www.fact-index.com/n/ne/new_product_development.htmlhttp://www.fact-index.com/e/en/environmental_scanning.htmlhttp://www.fact-index.com/e/en/environmental_scanning.htmlhttp://www.fact-index.com/e/en/environmental_scanning.htmlhttp://www.fact-index.com/e/en/environmental_scanning.htmlhttp://www.fact-index.com/n/ne/new_product_development.htmlhttp://www.fact-index.com/p/pr/product__business_.html
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    Marketing Management

    Involves

    Audit your customers'experience of yourbrand in full

    Develop marketing strategies foreach of your products using themarketing mix variables ofprice,

    product, distribution, andpromotion

    Create a sustainablecompetitive advantage

    http://www.fact-index.com/b/br/brand.htmlhttp://www.fact-index.com/m/ma/marketing_mix.htmlhttp://www.fact-index.com/p/pr/pricing.htmlhttp://www.fact-index.com/p/pr/product__business_.htmlhttp://www.fact-index.com/d/di/distribution__business_.htmlhttp://www.fact-index.com/p/pr/promotion.htmlhttp://www.fact-index.com/s/su/sustainable_competitive_advantage.htmlhttp://www.fact-index.com/s/su/sustainable_competitive_advantage.htmlhttp://www.fact-index.com/s/su/sustainable_competitive_advantage.htmlhttp://www.fact-index.com/s/su/sustainable_competitive_advantage.htmlhttp://www.fact-index.com/p/pr/promotion.htmlhttp://www.fact-index.com/d/di/distribution__business_.htmlhttp://www.fact-index.com/p/pr/product__business_.htmlhttp://www.fact-index.com/p/pr/pricing.htmlhttp://www.fact-index.com/m/ma/marketing_mix.htmlhttp://www.fact-index.com/b/br/brand.html
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    Marketing Management

    Involves

    Understand where you want

    your brands to be in the future,

    and write marketing plans on aregular basis to help you get

    there

    Setup feedback systems to help

    you monitor and adjust the

    process

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    References

    This Presentation is based

    onFact Index

    Adaptationby

    Finntrack

    http://www.fact-index.com/index.htmlhttp://www.fact-index.com/index.htmlhttp://www.finntrack.com/http://www.finntrack.com/http://www.fact-index.com/index.htmlhttp://www.fact-index.com/index.html