“every little thing counts in a crisis.” jawaharlal nehru

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“Every little thing counts in a crisis.” Jawaharlal Nehru

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Page 1: “Every little thing counts in a crisis.” Jawaharlal Nehru

“Every little thing counts in a crisis.” Jawaharlal Nehru

Page 2: “Every little thing counts in a crisis.” Jawaharlal Nehru

Dealing with the sudden death of a student – A Case Study

James Heale, Deputy Headteacher, Sandringham School

HERTFORDSHIRE HEADTEACHERS’ PARTNERSHIP CONFERENCESafeguarding and Schools

Tuesday 15th June 2010

Page 3: “Every little thing counts in a crisis.” Jawaharlal Nehru

The aim of this seminar is to: • Develop an understanding of how your school might deal with the sudden

death of a student(s), the immediate aftermath and the longer term effects By the end of this seminar Headteachers will be able to:• Reflect on current practice in their school• Identify key staff and external agency links that they can call upon in a ‘crisis

situation’• A greater understanding of the help that is out there when dealing with the

sudden death of a student• Take away examples of letters to parents, communications with staff and the

media

Page 4: “Every little thing counts in a crisis.” Jawaharlal Nehru

The seminar will include:• A case study from Sandringham School and shared experiences• A practical ‘hands-on’ approach to help you reflect on how you and your

staff would react in such a situation• An opportunity to draw up an ‘action plan’ to prepare for the unthinkable• The chance to learn from a school about what went well and lessons

learnt• An opportunity to ask questions

Page 5: “Every little thing counts in a crisis.” Jawaharlal Nehru

• Case study• What would you do?• What did we do?• Questions

Page 6: “Every little thing counts in a crisis.” Jawaharlal Nehru

Our experienceTues 28th April 2009 – 2.45pm• Call put through to the Deputy Headteacher. Notified by the

police of critical incident involving a Yr 10 student• Headteacher out of school

Page 7: “Every little thing counts in a crisis.” Jawaharlal Nehru

Next steps

• Immediate response• Next 12 hrs• Next 24hrs

Page 8: “Every little thing counts in a crisis.” Jawaharlal Nehru

Our experienceWednesday 29th April 2009 • Life support turned off

Page 9: “Every little thing counts in a crisis.” Jawaharlal Nehru

Our experienceThurs 30th April – 9am • Headteacher notified by police of a second critical incident

involving a Year 10 girl

Page 10: “Every little thing counts in a crisis.” Jawaharlal Nehru

Next steps

• Immediate response• Next 12 hrs• Next 24hrs• The 7 days

Page 11: “Every little thing counts in a crisis.” Jawaharlal Nehru

What went well?• Regular communication

– Staff, students, parents, the press, local schools• Honesty• One source of information• Accept help

– MAPS, External agencies, community, Police• Clear points of focus• Crisis HQ• County Press office

Page 12: “Every little thing counts in a crisis.” Jawaharlal Nehru

Lessons learned • Be prepared for the school to be the focus /hub• Contact the parents of the bereaved early• Check and double check information• More bodies in the student area on day 1• Tighter control over where students are

Page 13: “Every little thing counts in a crisis.” Jawaharlal Nehru

What are we now doing differently?• Strategy meetings• Vulnerable students’ log• Clear bereavement procedures• Identified person responsible for bereavement work