evaluation of faculty members’ desired training in online and
TRANSCRIPT
1
Running head: DESIRED TRAINING IN ONLINE AND BLENDED LEARNING
Evaluation of Faculty Members’ Desired Training in Online and Blended Learning
Erin Wolfram
The University of Kansas
DESIRED TRAINING IN ONLINE AND BLENDED LEARNING 2
Abstract
As online and blended learning continues to grow in higher education, appropriate
training for faculty members is necessary for universities to provide effective online and blended
learning courses. In order to train faculty members in such learning environments, faculty
members need to be willing to attend necessary training. This paper evaluates faculty members’
from a major Research I university in the Midwest educational technology skill levels, their
awareness of certain educational technology tool availability and trainings, and their desired
training methods and lengths of training. The results provide insight that offers suggestions for
future offerings of educational technology tools and trainings in online and blended learning.
DESIRED TRAINING IN ONLINE AND BLENDED LEARNING 3
Evaluation of Faculty Members’ Desired Training in Online and Blended Learning
Online education in higher education has continually grown over the past several years.
The results of a survey by Elaine Allen and Jeff R. Seaman (2007) report nearly 3.5 million
students were enrolled in at least one online class during fall 2006. This is a significant growth
from the 1.6 million students enrolled in at least one online class in fall 2002. Leslie Pagliari,
David Batts, and Cheryl McFadden (2009) say this significant growth in online education
requires institutions to make sure their faculty members receive appropriate training in online
teaching; however, in order to do this effectively, it is necessary to assess training on best
practices in teaching online courses that is currently available to faculty members. However,
Pagliari, Batts, and McFadden (2009) further state that even when training is offered faculty
members are often not taking advantage of the professional development opportunities provided
to them. This is why it is important to additionally assess faculty members’ needs and desires in
regards to training.
With this continued growth of online education, Randy Wiesenmayer, Lori Kupczynski,
and Phil Ice in “The Role of Technical Support and Pedagogical Guidance Provided to Faculty in
Online Programs: Considerations for Higher Education Administrators” (2008) explain higher
education administrators are finding it difficult to deal with the changes necessitated by online
education coupled with the need for resources. Additional struggles exist related to faculty buy-
in and training, which are also needed to effectively teach online learners and meet their needs. If
online learning is either not offered or online learners are not satisfied, this will likely deter
enrollment and affect retention within institutions.
DESIRED TRAINING IN ONLINE AND BLENDED LEARNING 4
Administrators often face further challenges when institutional goals related to online
education ask individual faculty members to apply their familiar course content and teaching
strategies in an unfamiliar and often uncomfortable, online learning environment. Appropriate
training can assist in alleviating this latter challenge (Wiesenmayer, Kupczynski, & Ice, 2008).
Puzziferro and Shelton (2008) explain an online course development model that provides a
common framework for consistency, design, pedagogy and content can be, especially, beneficial.
Many approaches and strategies exist for training faculty members. Because of this, it can
be difficult to know which training options to provide. Georgina & Hosford (2009) state studies
have found technology training needs should be as individualized as the faculty members
themselves, and individual departmental cultures should be taken into consideration before
training is developed (Georgina & Hosford, 2009). Patricia D. Wolf in “Best Practices in the
Training of Faculty to Teach Online” (2006) states online teaching is often a new teaching model
that involves a number of different skills than in-person teaching. If well thought out and
organized training programs are not provided and utilized by faculty members, online education
programs will not be effective. In addition, without these intentional training programs,
institutions will not be able to compete with other institutions--which do have such programs to
appropriately train their faculty members--in attracting students.
Several recent studies have assessed perceived barriers by faculty members toward online
education. The top five barriers, listed in order of most to least prevalent, identified by faculty
members in these studies are lack of technical support, lack of technical skills, release time for
training and preparation (lack of time in general), increased workload, and compensation (Berge,
Muilinburge, & Van Haneghan, 2002; Dooley & Murphrey, 2002; Lin, Dyer, & Guo, 2009;
Panda & Mishra, 2007; Samarawickrema & Stacey, 2007). Four out of five of these barriers
DESIRED TRAINING IN ONLINE AND BLENDED LEARNING 5
directly relate to training or lack thereof. In order to help overcome these barriers and ensure
quality online education within institutions, it is important to identify faculty members’ needs
and wants in reference to online teaching professional development to help encourage
participation and optimal skill development in efficient and effective ways.
Literature Review
A review of recent literature from articles written since 2002 indicated little research has
been done to specifically identify faculty members’ desires in regards to training related to online
and/or blended learning. By exploring articles that did assess faculty members’ desired training,
it was discovered that the studies focused primarily on the desired training for online learning—
three of the studies focused on training desires related, specifically, to online learning, and one
looked at both online and blended learning. Four studies comparable to the study presented in
this paper were found from 2003, 2008, and 2009; the results are as follows. All studies
involved higher education instructors teaching in a post-secondary institution (i.e. community
college, college, or university). Several other articles were read and reviewed but were found not
to involve comparable studies or participants, or the studies occurred prior to 2002 (Frey &
Donehue, 2003; Taylor & McQuiggan, 2008; Pagliari, Batts, & McFadden, 2009; Georgina &
Hosford, 2009).
Barbara A. Frey and Ross Donehue (2003) conducted a study at the Community College
of Allegheny County in Western Pennsylvania to evaluate the skills differentiation between
where faculty members were and where they desired to be in regards to Web and computer
technologies. Results are presented in “Making the Transition from Traditional to Cyberspace
DESIRED TRAINING IN ONLINE AND BLENDED LEARNING 6
Classrooms.” The paper and pencil survey was provided to 490 full-time faculty members via
their faculty mailboxes—101 surveys were completed, which is a response rate of 21%.
The survey assessed faculty members’ technology skills in formulating, teaching, and
managing instructions. Additionally, the survey also looked at how computer technology was
used in faculty members’ research, communication, and professional development, as well as the
software programs most frequently used and the comfort levels in using those programs (Frey &
Donehue, 2003).
Based on the results, the researchers indicate the greatest importance in planning future
trainings would be the foundation programs or technologies in which faculty members have a
need but possess low skills, comfort, and/or frequency of use. Specifically, the survey
implications show trainings in presentation software such as PowerPoint and graphics software
may be helpful to implement. Additionally, the study helped the researchers come up with
further recommendations such as trainings should be offered at various days, times, and locations
to accommodate faculty members’ busy schedules, and faculty members should be better
informed of trainings via Web sites, newsletters, email, brown bag lunches, and announcements
by departmental chairpersons to, potentially, increase training attendance (Frey & Donehue,
2003).
Ann Taylor and Carol McQuiggan (2008) in the article “Faculty Development
Programming: If We Build It, Will They Come?” administered an online survey with Penn State
University faculty members who had taught at least one completely online course through the
University’s World Campus. The survey evaluated the faculty members’ professional
development experiences and needs related to online teaching via 32 items in three parts: online
DESIRED TRAINING IN ONLINE AND BLENDED LEARNING 7
teaching experiences, professional development experiences, and demographics. Two hundred
sixty faculty members were emailed the survey; 68 useable surveys were returned. The data
demonstrates that the faculty members who completed the survey reflected the general faculty
population at the Penn State World Campus in regards to employment status, age, tenure status,
and sex.
In regards to resources faculty members were already using to develop and teach online
courses, they reported that instructional designers and colleagues who were experienced in
online teaching were most beneficial. For future assistance, faculty members indicated most
often they would prefer to have access to technical advice and support, instructional design
assistance and resources, and colleagues with experience teaching online (Taylor & McQuiggan,
2008).
In response to desired professional development format, faculty members most often
preferred informal or self-paced learning. Self-paced materials were desired most often (42.6
percent), followed by face-to-face events (41.2 percent), and informal online events (33.8
percent). Additionally, faculty members reported the most beneficial elements of professional
development events related to online teaching included opportunities to share actual experiences
with colleagues, occasions to use technologies such as the university’s course management
system, and the accessibility to specific examples and approaches (Taylor & McQuiggan, 2008).
When asked to identify their preferred learning method for online teaching professional
development activities, most preferred one-on-one development with a mentor or colleague,
followed by one-on-one experiences with an instructional designer. Specifically, one faculty
member appreciated, “an instructional designer to discuss implication and strategies at each step
DESIRED TRAINING IN ONLINE AND BLENDED LEARNING 8
of the course development process” (p. 34). However, an interesting contrast to this is faculty
members also indicated the online resources and references, as well as the online self-paced
modules as more effective learning modes than any of the face-to-face options. Out of these
online self-pace modules, the use of online resources and references showed the highest
effectiveness rating in that particular category. Taylor and McQuiggan (2008) suggest these
findings may demonstrate the time constraints confronted by faculty members, especially those
in a Research I institution where research and service are often professed as more respected
professionally than teaching (Taylor & McQuiggan, 2008).
Research question 3 in Taylor and McQiggan’s (2008) study asks “Do online faculty
prefer certain lengths of professional development experiences?” (p. 34). Faculty members’
responses show a willingness to spend time in a series of one day or less workshops over several
weeks (20.6%), in a single one day workshop (19.1%), and with self-paced resources accessible
as needed (16.2%).
Leslie Pagliari, David Batts, and Cheryl McFadden (2009) conducted a study with online
faculty members who taught at two-year institutions with the intention of promoting change in
order to promote successful achievement from students in an online learning environment. The
study evaluated if provided training opportunities were utilized by faculty members and which
actual practices were being carried out in online courses. The researchers emailed an online
survey to a sample of 60 faculty members from technology-oriented programs across the United
States. Twenty-two usable responses were received. However, the results presented in the paper
“Desired Versus Actual Training for Online Instructors in Community Colleges” focus on
DESIRED TRAINING IN ONLINE AND BLENDED LEARNING 9
responses from online faculty members from the North Carolina Community College System
only.
The results indicate that 40.7% of respondents did not participate in any off-campus
training concerning online training in the past year, and 44.4% did not participate in any on-
campus training concerning online training in the past year. Those who did attend off-campus
training most often participated in conferences (25.9%), the use of printed materials (18.5%),
regular discussion sessions among peers (18.5%), and web-based tutorials (18.5%). Those who
utilized on-campus training most often participated in training (definition not provided) (25.9%),
printed materials (18.5%), group sessions (11.1%), and regular discussion sessions among peers
(11.1%) (Pagliari, Batts, & McFadden, 2009).
In “Higher education faculty perceptions on technology integration and training” David
Georgina and Charles Hosford (2009) explain their research study that looked at faculty
members’ perceptions of their technological capabilities and pedagogical practices to better
understand the relationship between these two constructs. The non-experimental study was
conducted via an original online survey given to a random sample of higher education faculty
members from fifteen doctorate-granting institutions similar to the University of North Dakota
(A pilot study was conducted prior at the University of North Dakota.). One thousand one
hundred fifteen faculty members were sent an email with the URL of the survey. The response
rate was 21.2%.
The results indicate 50.4% of faculty members participated in University-sponsored
trainings to some extent. Georgina and Hosford (2009) explain this low attendance may be
explained by the preference by only 34.4% of the respondents to teach in a traditional classroom
DESIRED TRAINING IN ONLINE AND BLENDED LEARNING 10
without use of technology and a preference by only 25% of the participants to teach in a blended
classroom. In reference to research question one, “What is the correlation among training
strategies and pedagogical practices?” Pearson correlations indicated two training strategies were
related to pedagogical design practices: small group faculty forums with trainers and on my own
time with tutorials. However, no correlation was found between these two training strategies and
pedagogical delivery practices (Georgina & Hosford, 2009).
Research question two asked “What is the effect of total years teaching on the integration
of technology when controlling for faculty training?” The results suggested that training of
faculty members was not related to the integration of technology in their classes. Research
question three, “Is there a relationship between years of teaching and reported proficiency using
computer hardware and software?” garnered these results: faculty members who had been
teaching 1-5 years felt more proficient with newer technologies that involved both hardware and
software. However, the results from this question also showed that very few faculty members felt
proficient in creating and working with web pages. Faculty members also reported their preferred
manners of learning new computer-based technologies as small group faculty forums with
trainers (56%) and asking colleagues (52%) (Georgina & Hosford, 2009).
This review of four comparable studies provides a historical basis for research on faculty
members’ desired training in online learning and demonstrates results discovered within similar
settings. In evaluating the current study, the results from these past studies provide comparison
data.
DESIRED TRAINING IN ONLINE AND BLENDED LEARNING 11
Methodology
This non-research study focused on desired training in online and/or blended learning of
faculty members at a major Research I institution, The University of Kansas. The survey
determined faculty members’ current knowledge of and use of technologies in their teaching, as
well as their current knowledge of and use of free technology and free technology trainings made
available to them by the University. In addition, the survey assessed faculty members’ desired
training platforms and training lengths.
To explore these topics an original survey was developed based on the known
technologies and technology trainings made available to faculty members through two campus
offices: Information Technology and Center for Online and Distance Learning. The survey was
administered via email which included the URL to the online survey. One thousand six hundred
eighty-five faculty members were emailed the survey. The findings are intended to provide
information to assist in developing and increasing awareness of future faculty technology
trainings and making decisions regarding future free technology offerings.
Research Design: For this study, an online survey instrument was used to collect information
regarding faculty members’ knowledge, use, and comfort levels with technology in general;
faculty members’ knowledge, use, and comfort levels with specific free technology offered to
faculty through the University; faculty members’ awareness of and participation in currently
offered technology trainings; and faculty members’ desires in regards to future technology
trainings. The purpose of the study was to evaluate these constructs and use the information to
make suggestions for future technology trainings and educational tools for faculty members’ use
in their classes.
DESIRED TRAINING IN ONLINE AND BLENDED LEARNING 12
The survey was developed using the online survey software Qualtrics. Qualtrics allows
the development of questions and answers in various standard formats that can elicit single
response or multiple response answers. Qualtrics also organizes the data to assist with analysis.
The sample, which included faculty members of all academic and employment levels, as
well as disciplines, was determined by the faculty members whose email addresses were part of a
faculty distribution list housed at the University’s career center. An email with the URL to the
online survey was sent to 1,685 potential respondents with an explanation of the study and its
purpose, as well as a statement explaining the voluntary nature of the survey. Information was
also provided that clarified survey responses would be anonymous. The potential respondents
were given twelve days to complete the survey. A total number (n) of 157 acceptable surveys
were collected for a response rate of 9.3%.
Results
The results of the quantitative data were analyzed via tables and graphs generated
through the Qualtrics software. The average age of responders was 53 years old, and their
average years of teaching at the college level was 21 years.
For the purpose of the survey, the term “online learning” was defined as a learning
environment that is entirely online; “blended learning” was defined as a learning environment
that has a combination of face-to-face and online learning environments; and “training” was
defined as the instruction of a person or thing that is being taught the skills necessary to develop,
implement, and maintain an online or blended learning environment (Dictionary.com). Fifty-
seven percent of the participants selected they did not have any previous experience with online
DESIRED TRAINING IN ONLINE AND BLENDED LEARNING 13
or blended learning as an instructor or student; 30% indicated previous experience with online or
blended learning as an instructor, with 16% stating they had taught at least one class completely
online and 30% indicating that had taught at least one course in a blended learning environment.
In regards to being trained in online or blended learning instruction, 60% of the
participants indicated they did not have any experience with training in online or blended
learning. The second highest response with a rate of 26% was participation in face-to-face group
training at the college/university in which he/she is/was a faculty member or instructor. See
Table 1 for complete data.
Table 1
Question 6: What is your previous personal experience with being trained in online or blended
learning? (Check all that apply.)
DESIRED TRAINING IN ONLINE AND BLENDED LEARNING 14
Answer n %
No previous experience with being trained on online or blended learning 84 60%
Took a course as part of my undergraduate or graduate degree that provided
information on how to teach an online or blended learning course
1 1%
Participated in face-to-face group training at a college/university in which I was/am a
faculty member or instructor
37 26%
Participated in online training at a college/university in which I was/am a faculty
member or instructor
11 8%
Attended professional development training outside of a college/university in which I
work(ed) (i.e. conference, workshop, etc.)
16 11%
Participated in one-on-one individualized training at a college/university in which I
was/am a faculty member or instructor
24 17%
Participated in online or blended learning training not listed here 15 11%
The participants were asked to rate their confidence in teaching an online or blended
learning course without any training. A Likert scale was used, with 1 being not confident and 5
being very confident. Forty-three percent of the faculty members stated they are not confident in
teaching an online or blended learning course without any training; 22% indicated they are
somewhat confident, and only 12% indicated they are very confident in teaching an online or
blended course without any training. The responses from this question show a mean confidence
scale of 2.27, variance of 2.01, and standard deviation (SD) of 1.42. Table 2 shows the full
response data.
DESIRED TRAINING IN ONLINE AND BLENDED LEARNING 15
Table 2
Question 7: On a scale from 1-5, with 1 being not confident and 5 being very confident, rate your
level of confidence in teaching an online or blended learning course without any training.
Answer n %
1 56 43%
2 29 22%
3 14 11%
4 16 12%
5 15 12%
Respondents were asked to rate their confidence in teaching an online or blended learning
course with training. A Likert scale was also used to assess this, with 1 being not confident and 5
being very confident. The results indicated that only 12% do not feel confident in teaching an
online or blended course with training, while 70% of participants stated they feel confident or
very confident in teaching an online or blended course with training. The mean value for this
question is 3.72, the variance is 1.80, and the standard deviation is 1.34. Table 3 demonstrates
the results.
Table 3
Question 8: On a scale from 1-5, with 1 being not confident and 5 being very confident, rate your
level of confidence in teaching an online or blended course with training.
DESIRED TRAINING IN ONLINE AND BLENDED LEARNING 16
Answer n %
1 14 12%
2 10 9%
3 10 9%
4 42 36%
5 40 34%
The skills level in regards to certain educational technologies was also assessed. Faculty
members rated their highest skill level in use of Web Search Engines (Google, Yahoo, bing, etc.)
with a mean rating of 4.40 on a scale of 1 to 5, with 1 being no experience and 5 being very
skilled, followed by use of Microsoft Office Word with a mean rating of 4.38, email programs
(Microsoft Outlook, Gmail, Yahoo, Hotmail, etc.) with a mean rating of 4.30, and learning
management systems (Blackboard, Moodle, Edmodo, etc.) with a mean rating of 3.59. Table 4
shows the data for this question.
Table 4
Question 9: How skilled are you at using these educational technologies?
Item Mean Variance SD
Learning Management System (Blackboard, Moodle, Edmodo, etc.) 3.59 0.91 0.96
Microsoft Office PowerPoint 4.10 1.07 1.04
Microsoft Office Word 4.38 0.63 0.79
Email programs (Microsoft Outlook, Gmail, Yahoo, Hotmail, etc.) 4.30 0.62 0.79
DESIRED TRAINING IN ONLINE AND BLENDED LEARNING 17
Web Search Engines (Google, Yahoo, bing, etc.) 4.40 0.68 0.83
Electronic Bulletin Boards 2.59 1.78 1.33
Web editors (HTML editor, Dreamweaver, etc.) 2.11 1.50 1.23
Content Management System or non-HTML based Website Building
Program (Drupal, Weebly, WordPress, etc.)
1.79 1.58 1.26
Smart Board 1.62 1.23 1.11
Web Camera 2.43 1.67 1.29
Video Creation/Editing Program (Windows Movie Maker, iMovie,
Final Cut Pro, etc.)
2.03 1.52 1.23
Online Tutorial or Presentation Video Creation Program (Jing, Screenr,
BrainShark, Screen-O-Matic, Voice Thread)
1.46 1.00 1.00
Audio Recording Program (Audacity, Garage Band, etc.) 1.90 1.52 1.23
Podcast Creation 1.47 0.97 0.98
Survey Creation Program (Survey Monkey, Qualtrics, etc.) 2.25 1.77 1.33
In addition to skill levels related to use of educational technology tools, awareness and
use of free technology tools provided by The University of Kansas were also assessed. The
educational tools indicated by faculty members as those in which they are most aware are
Blackboard (82%), video cameras (58%), audio recording equipment (54%), and Adobe Connect
online conference program (40%). These four tools were also indicated as the most commonly
used tools. However, the data may be skewed as 82% of faculty members indicated they are
aware of the free Blackboard course manage program, while 87% indicated use of Blackboard
DESIRED TRAINING IN ONLINE AND BLENDED LEARNING 18
(See first item in Table 5.). Those who use Blackboard have to be aware of it; therefore, the
awareness percentage in regards to Blackboard, logically, should be higher. Complete data is
demonstrated in Table 5. In addition, faculty members’ confidence scales related to use of these
educational technology tools were also collected using a 5 point Likert scale with 1 being not
confident and 5 being very confident. Faculty members rated Blackboard with a mean of 3.91 as
the tool in which they are most confident, followed by video cameras (3.20), audio recording
equipment (3.03), and Qualtrics survey generator (2.37). See Table 6 for full data.
Table 5
Question 10: Educational Technology Tools—Check all in which you are aware are available: /
Check all you have used:
DESIRED TRAINING IN ONLINE AND BLENDED LEARNING 19
Item Aware of: n % Have used: n
N
%
Blackboard 130 82% 137 87%
Final Cut Pro 34 22% 16 10%
Video Cameras 91 58% 61 39%
Audio Recording Equipment 85 54% 51 32%
Soft Chalk 52 33% 21 13%
Voice Thread 44 28% 11 7%
Qualtrics Survey Generator 50 32% 22 14%
Adobe Connect Online Conference Program 63 40% 30 19%
ChemOffice Ultra 19 12% 7 4%
Respondus (Exam Creator) 22 14% 8 5%
Table 6
Question 11: Confidence Scale—How confident are you at using these education technologies
available to you through The University of Kansas?
DESIRED TRAINING IN ONLINE AND BLENDED LEARNING 20
Item Mean Variance SD
Blackboard 3.91 1.21 1.10
Final Cut Pro 1.94 1.77 1.33
Video Cameras 3.20 1.84 1.36
Audio Recording Equipment 3.03 1.97 1.40
Soft Chalk 2.15 2.28 1.51
Voice Thread 1.69 156 1.25
Qualtrics Survey Generator 2.37 2.24 1.50
Adobe Connect Online Conference Program 2.20 2.14 1.46
ChemOffice Ultra 1.56 1.40 1.18
Respondus (Exam Creator) 1.68 1.49 1.22
Perceived importance of training faculty members on online or blended learning was also
measured. Seventy-nine percent of participants indicated training faculty members on online or
blended learning is important (35%) or very important (44%). The mean for this question is 3.98,
the variance is 1.57, and the standard deviation is 1.25. Table 7 provides the distribution of
answers.
Table 7
Question 14: On a scale from 1-5, with 1 being not important and 5 being very important how
important do you think training faculty members/instructors on online or blended learning is?
DESIRED TRAINING IN ONLINE AND BLENDED LEARNING 21
Answer %
1 8%
2 9%
3 4%
4 35%
5 44%
Since many training programs and resources are already in place at the target institution,
awareness and usage of these programs and resources was evaluated. The training programs and
resources indicated by faculty as those in which they are most aware are face-to-face training
group one-time workshops (55%), the lunch and learn technology workshop series (51%),
instructional design and media development individualized support (45%), and virtual service
desk (online help request system) (44%). See full data in Table 8.
Table 8
Questions 12 and 13: Online and Blended Learning Training Resources—Check all in which you
are aware are available: / Check all in which you have participated:
DESIRED TRAINING IN ONLINE AND BLENDED LEARNING 22
Item Aware of:
(n)
% Have participated:
(n)
%
Face-to-face training group one-time workshop 87 55% 58 37%
Technology users group meeting 53 34% 23 15%
Lunch & Learn technology workshop series 80 51% 28 18%
Virtual Service Desk (Online help request system) 69 44% 36 23%
Online videos from faculty on how they have used technology
in classes.
32 20% 9 6%
Online course tours & demos of hybrid courses 44 28% 12 8%
Online best practices demos 35 22% 7 5%
Course development one-on-one consultations 65 41% 21 13%
Instructional design & media development individualized
support
70 45% 28 18%
Additionally, faculty members’ preferred training methods and resources were assessed.
Thirteen percent of respondents indicated they feel confident enough transitioning to an online or
blended class on their own without any training. However, the most sought training methods and
resources represented in the survey are individualized one-on-one, face-to-face training sessions,
as needed (56%); a set at your own pace online training program with how-to videos, training
modules, quizzes, resource links, etc. (45%); a two day comprehensive face-to-face training
program (43%); scheduled year-round group workshops on various elements of online or
blended learning, in which faculty members/instructors can sign up on an as needed or as
interested basis (36%); and a combination of a set your own pace online training program and a
two day face-to-face training program (36%). See data in Table 9
DESIRED TRAINING IN ONLINE AND BLENDED LEARNING 23
Table 9
Question 15: Potential Online and Blended Learning Training Options—Check all in which you
feel you would be most likely to participate:
DESIRED TRAINING IN ONLINE AND BLENDED LEARNING 24
Item
Most likely to
participate in:
(n)
%
None: I feel confident enough in transitioning to an online or blended
class on my own.
20 13%
Week long comprehensive face-to-face training program 19 12%
Two day comprehensive face-to-face training program 68 43%
Scheduled year-round group workshops on various elements of online
or blended learning, in which faculty members/instructors can sign up
on an as needed or as interested basis
57 36%
A set your own pace online training program with how-to videos,
training modules, quizzes, resource links, etc.
70 45%
A combination of a set your own pace online training program and a
week-long face-to-face training program
21 13%
A combination of a set your own pace online training program and a
two day face-to-face training program
57 36%
Ongoing once a month face-to-face training workshops 31 20%
Individualized one-on-one, face-to-face training sessions, as needed 88 56%
Instant chat immediate response assistance, as needed 45 29%
Ongoing, once a month demonstrations of what other faculty
members/instructors are doing in regards to online and blended
37 24%
DESIRED TRAINING IN ONLINE AND BLENDED LEARNING 25
learning
Ongoing, once a month technology users discussion group to share
ideas and challenges and learn from each other
16 10%
Website, blog, or wiki with how-to videos and documents and
examples of other faculty members’/instructors’ use of technology
49 31%
Website, blog, or wiki with a discussion board for faculty
members/instructors to share ideas and challenges and support each
other
25 16%
A Facebook group or LinkedIn group for faculty members/instructors
to share ideas and challenges and support each other
13 8%
An email listserv for faculty members/instructors to share ideas and
challenges and support each other
31 20%
Implications and Conclusions
This study provides insight into faculty members’ awareness, use, and preferences in
regards to educational technology tools and training in online and blended education at one
major Research I institution. The results demonstrate few faculty members are currently teaching
in online or blended learning environments and a majority of the respondents (60%) have not had
any previous experience with training in online or blended learning. However, while only 12% of
the faculty members stated they feel confident in teaching an online or blended class without any
training, 70% indicated they believe they would feel confident or very confident teaching an
online or blended course if they received training. In addition, 79% of the faculty members said
DESIRED TRAINING IN ONLINE AND BLENDED LEARNING 26
they feel training faculty members in online or blended learning is important or very important.
These results show the importance of training faculty members in online or blended learning and
making sure they are aware of the resources and trainings available to them.
It appears many faculty members do not even know about a majority of educational
technology tools (See Table 5.) and trainings (See Table 8.) that do exist. Those who are aware
of the educational tools primarily seem to be taking advantage of Blackboard Course
Management System, used by 87.3% of the participants. A significant drop in usage is seen in
the next most highly used educational technology tool Final Cut Pro with only 39% indicating
usage followed by video cameras with 32%. Most tools are only being used by 5-19% of faculty
members.
Some of this lack of use may be due to the nature of the tool, as some such as
ChemOffice Ultra are most appropriate for those faculty members teaching science based
courses. Many such as Soft Chalk, Voice Thread, and Adobe Connect, however, would be
applicable to all fields. This data demonstrates a need for better outreach to faculty members to
inform them more effectively about the available educational technology tools and how they can
be used in their courses. Better outreach regarding available tools may then lead to further
participation in current trainings in such tools.
Many of the respondents indicated they are not aware of several of the current online and
blended learning trainings that existed at the time of the survey. Face-to-face one-time group
workshops were recognized by the majority of participants (55%), followed by the Lunch &
Learn workshop series (51%), while the other trainings listed were known by only 20-45% of
respondents. More notably, despite faculty members’ apparent perception of importance in
DESIRED TRAINING IN ONLINE AND BLENDED LEARNING 27
online and blended learning training, most of the participants have not participated in trainings
being offered at the institution. While 37% of the respondents have attended a face-to-face group
one-on-one training, the other trainings listed have only been attended by 5-23% of the faculty
members. Interestingly 56% of the faculty members indicated preference for individualized one-
on-one training sessions, as needed; however, only 18% have actually participated in such
training. More notably the two training preferences selected by faculty members following
individualized one-on-one training sessions are a set your own pace online training program with
how-to videos, training modules, quizzes, resource links, etc. and a two day comprehensive face-
to-face training program, neither of which, as far as content on the University’s website
indicates, are currently available at the institution. Additionally, the next most sought training
selected is a combination of a set your own pace online training program and a two day face-to-
face training program.
These findings related to training faculty members in online or blended learning indicate
more outreach also needs to be conducted to more effectively inform faculty members about
available trainings, and it is recommended that a two day comprehensive face-to-face training
program and/or a set your own pace online training program with how-to videos, training
modules, quizzes, resource links, and so on be considered for development and implementation
at the University. The data indicates the need for training faculty members in online and blended
learning is present. With more effective outreach and a few training considerations, more faculty
members may be willing to attend trainings and attempt more implementation of educational
technology tools, which should assist in more effective development and implementation of
more online and blended learning courses.
DESIRED TRAINING IN ONLINE AND BLENDED LEARNING 28
Limitations
Though this study does provide some insight into awareness, usage, and preferences of
faculty in reference to educational technology tools and online and blended learning trainings,
the study does have its limitations. First, the survey response rate was only 9.3% with an n of
157—a small portion of the faculty members who teach at the University of Kansas. Georgina
and Hosford (2009) report, historically, typical direct mail survey response rates have been more
than 30%, while online or web-based response rates have often been between 20.5% and 21%.
The response rate for this survey was significantly lower than either statistic. Email addresses
available for the study were gathered from a database that may have included addresses for
faculty members who had retired or left the University for other reasons. This could have
contributed to the low response rate.
Additionally, the survey included definitions for “online learning,” “blended learning,”
and “training.” The definition used for “blended learning” may have been too ambiguous, as
“blended learning” can encompass a number of teaching methods that may not be identified by
some as blended. Despite the inclusion of a definition, it is possible that faculty members had
different interpretations of what blended learning is which may have affected the data. It may be
beneficial in future studies to focus on either online learning or blended learning, rather than
incorporating both, and/or further defining the term “blended learning.”
Finally, it would have been beneficial to assess a few more aspects related to educational
technology tools and training. This includes evaluating how faculty members currently learn
about available educational technology tools and trainings, how faculty members prefer to learn
about available technology tools and trainings, and what would compel a faculty member to use
DESIRED TRAINING IN ONLINE AND BLENDED LEARNING 29
or want to use a certain educational technology tool or transition to an online or blended learning
environment.
Overall, this study provides some background regarding faculty members’ awareness of
educational tools and trainings in online and blended learning. This information can be used to
consider future outreach to faculty members and future training programs.
DESIRED TRAINING IN ONLINE AND BLENDED LEARNING 30
References
Allen, I.E., & Seaman, J. (2007). Online Nation: Five Years of Growth in Online Learning. The
Sloan Consortium: Individuals, Institutions, and Organizations Committed to Quality
Online Education. Retrieved December 6, 2012 from http://sloanconsortium.org
Berge, Z. L., Muilinburge, L. Y., & Van Haneghan, J. (2002). Barriers to Distance Education and
Training: Survey Results. The eMODERATOR. Retrieved December 6, 2012 from
http://emoderators.com/wp-content/uploads/Barriers2002.pdf
Dictionary.com - Free Online English Dictionary. (n.d.). Dictionary.com - Free Online English
Dictionary. Retrieved February 23, 2013, from http://dictionary.com
Dooley, K. E. & Murphrey, T. P. (2000). How the Perspectives of Administrators, Faculty, and
Support Units Impact the Rate of Distance Education Adoption. Online Journal of
Distance Learning Administration, 3(4). Retrieved November 11, 2012 from
http://www.westga.edu/~distance/ojdla/winter34/dooley34.html
Frey, B. A., & Donehue, R. (2003). Making the transition from traditional of cyberspace
classrooms. PAACE Journal of Life Long Learning, 12, 69-84.
Georgina, D. A., & Hosford, C. C. (2009). Higher education faculty perceptions on technology
integration and training.Teaching and Teacher Education, 25(5), 690-696.
Lin, H., Dyer, K., & Guo, Y. (2009). Exploring Online Teaching: A Three-Year Composite
Journal of Concerns and Strategies from Online Instructors. Online Journal of Distance
Learning Administration, 7(3). Retrieved December 6, 2012 from
http://www.westga.edu/~distance/ojdla/fall153/lin_dyer_guo153.html
DESIRED TRAINING IN ONLINE AND BLENDED LEARNING 31
Pagliari, L., Batts, D., & McFadden, C. (2009). Desired versus actual training for online
instructors in community colleges. Online Journal of Distance Learning Administration,
12(4).
Panda, S., & Mishra, S. (2007). E-Learning in a Mega Open University: Faculty attitude, barriers
and motivator. Educational Media International, 44(4), 323-338.
Puzziferro, M., & Shelton, K. (2008). A model for developing high quality online courses:
integrating systems approach with learning theory. Journal of Asynchronous Learning
Networks, 12(3-4), 119-136.
Samarawickrema, G., & Stacey, E. (2007). Adopting Web-Based Learning and Teaching:A case
study in higher education . Distance Education, 28(3), 313-333.
Taylor, A. & McQuiggan, C. (2008). Faculty development programming: If we build it, will they
come? Educause Quarterly, 12(3), 29-37.
Wiesenmayer, R., Kupczynski, L., & Ice, P. (2008). The role of technical support and
pedagogical guidance provided to faculty in online programs: Considerations for higher
education administrators. Online Journal of Distance Learning Administration, 11(4).
Retrieved March 9, 2013, from
http://www.westga.edu/~distance/ojdla/winter114/wiesenmayer114.html
Wolf, P. D. (2006). Best practices in the training of faculty to teach online. Journal of
Computing in Higher Education, 27(2), 47-78.