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    Disclaimer

    e contents of this publication are the sole responsibility of the authors and can in no way be taken to

    lect the views of the European Union.

    European Union Georgia

    Civil Society Human Rights Seminaron

    Internally Displaced Persons

    Tbilisi, 12 November 2009

    Final ReportNovember 2009

    Contract n2009/218350

    European Instrument for Democracy and Human Rights

    This seminar is funded by

    The European Union

    This seminar is organised by

    Cecoforma

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    1

    Disclaimer

    The contents of this publication are the sole responsibility of the authors and can

    in no way be taken to reflect the views of the European Union.

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    2

    European Instrumentfor Democracy and Human Rights

    European Union Georgia

    Civil Society Human Rights Seminar

    on

    Internally Displaced Persons

    Final Report

    November 2009

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    TABLE OF CONTENTS

    EXECUTIVE SUMMARY ...................................................................................................... 4RECOMMENDATIONS ......................................................................................................... 6

    TOTHEGOVERNMENTOFGEORGIA.6TOTHEINTERNATIONALCOMMUNITY,INCLUDINGTHEEU...7

    BACKGROUND AND GENERAL INFORMATION ON THE SEMINAR ..................... 8OPENING REMARKS .......................................................................................................... 10SESSION 1: PROTRACTED AND POST-CRISIS DISPLACEMENT ........................... 11

    DISCUSSION SESSION OF PANEL I.16SESSION 2: IMPLEMENTATION OF STATE STRATEGY, COORDINATION,

    COOPERATION AND MONITORING ............................................................................. 17DISCUSSION SESSION OF PANEL II...20

    SESSION 3: SOCIAL AND ECONOMIC ISSUES: PRIVATIZATION,

    RESETTLEMENT, MEDICAL/PSYCHOLOGICAL REHABILITATION,UNEMPLOYMENT, AND ACCESS TO INFORMATION .............................................. 22

    DISCUSSION SESSION OF PANEL III..24WRAP-UP SESSION ............................................................................................................. 25

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    EXECUTIVE SUMMARY

    On November 12, 2009, the first EU-Georgia Civil Society Human Rights Seminar on

    Internally Displaced Persons was hosted in Tbilisi, with the intention of contributing to the

    structured human rights dialogue between the EU and Georgia. The seminar was held in a

    cooperative spirit, and was attended by over 70 participants including Georgian civil societyrepresentatives, international governmental and non-governmental organizations, relevant

    government officials, and European Commission representatives.

    The seminar was divided into three sessions, with five presentations on each panel, followed

    by discussions and the formulation of recommendations. The sessions were on i) protracted

    and post-crisis displacement; ii) the implementation of the State Strategy on IDPs,

    cooperation, coordination, and monitoring; and iii) social and economic issues including

    resettlement, medical/psychological rehabilitation, unemployment, access to information, and

    other issues.

    Flight and displacement are undoubtedly among the most lasting consequences of military

    conflicts. Apart from existential hardships for the persons directly affected, they represent

    long-ranging obstacles to reconciliation and conflict resolution through political means, and

    internally displaced persons (IDPs) find they have become enduring hostages to political

    confrontations. The Georgian Government's policies towards IDPs have evolved over the

    years. Initially, the Government encouraged those displaced to believe that their return was

    imminent, and stalled when it came to taking action to secure their integration into their new

    host communities. The Government's policies have evolved in the past few years, with more

    focus on integration, the adoption of the IDP State Strategy and more attention paid to the

    living conditions and housing problems of the displaced.

    The seminar participants gave presentations and engaged in discussions on a wide range of

    issues, including durable solutions for IDPs in Georgia, securing their participation in public

    life, legal aspects of displacement, challenges of integration and return, the IDP State Strategy

    and Action Plan, the transparency of aid, protection monitoring, resettlement, proper housing,

    income generation, and discrepancies between old (displaced in the early 90s) and new

    IDPs (summer 2008).

    It was repeatedly stressed that IDPs are among Georgias poorest and most vulnerable

    citizens, who suffer from an inadequate access to housing, land, jobs, social services and

    healthcare. Until recently, the Government did little to help with integration, but things started

    to change prior to the August 2008 war, and this trend intensified after last summers conflict.Several observers noted the Governments positive commitment to IDPs and attention to their

    plight; the adoption of the State Strategy on IDPs and of the Action Plan for its

    implementation was perceived as a huge step forward. However, it was also noted that in

    some cases action preceded proper planning a hasty and improvised approach which has a

    negative influence on the desired outcome and leads to distrust among IDP communities.

    During the first session, participants discussed and debated the dichotomy of return versus

    local integration. It was noted that many IDPs fear that after receiving assistance and shelter

    from the State they will lose their right to return and the property they left behind. This is of

    course a misperception that is largely based upon inadequate information and a poor

    understanding of their rights.

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    In fact, a lack of information and the inadequate transparency of decision-making processes

    was a recurring theme throughout the seminar. Answers to many basic questions do not exist,

    e.g. regarding housing alternatives. How did the government select collective centres for the

    first round of privatization and rehabilitation? Why was the quality of construction of IDP

    cottages so poor, and what is being done to remedy the problem? Whilst there might be good

    answers to many of those questions (and the Minister for Refugees and Accommodation,present at the seminar, gave a few of them), there have been few public declarations, which

    has contributed to building distrust and suspicion among IDPs. One study carried out by a

    coalition of NGOs showed that over 90 percent of internally displaced persons have no

    knowledge of their various rights and obligations.

    Another problematic issue which was discussed during the seminar concerned the legal

    aspects pertaining to displacement. A persistent problem with the registration of IDPs is one

    of them. It was noted that the registration of IDPs is ongoing, but slow. It was unclear to

    many what this meant in practical terms. The Civil Registry was in charge of registering the

    new IDPs, but many people could not register at the moment of displacement, and now face

    problems with their registration. The NGOs spoke of a whole group of people from fivevillages situated close to the administrative border with South Ossetia who chose not to return

    out of security considerations, but neither are registered as IDPs and, therefore, cannot enjoy

    IDP social benefits.

    Another major theme that was repeatedly echoed during the seminar concerned IDPs'

    livelihoods. Whilst the Government's policies and actions largely focus on providing IDPs

    with housing, it was stressed that shelter does not equal integration. The main source of

    income for many IDPs is the IDP allowance or social benefits, and unemployment is a

    persistent problem across the board.

    Differences between so-called old and new IDPs are increasingly becoming a source of

    potential community conflict. Recent IDPs are slightly better-off, as they live in newly-built

    accommodation (although the quality of its construction is not always satisfactory). The

    problem rests largely with the lack of communication with and information given to the

    displaced, as well as with the lack of knowledge and understanding of programs developed

    for the IDPs of the 90s. IDPs living in private accommodation (as opposed to those living in

    collective centres) is another problematic and largely-unresearched concern.

    Finally, several participants of the seminar raised the issue of freedom of movement to the so-

    called conflict zones occupied territories of Georgia. The main problem is of course the de

    facto authorities and military occupation forces from a third country, who prevent thedisplaced from returning to their homes. But those who can move across the administrative

    border in the Akhalgori and Gali districts often also face difficulties with the Georgian

    security guards at the check points. They have problems when they attempt to bring a few

    kilogrammes of agricultural produce or other goods with them, as the guards often invoke the

    Law on Occupied Territories to ban them from bringing such possessions with them. Many

    feel frustrated by this policy and want the Georgian authorities to change it. Alternatively, it

    could be useful to better explain the purpose of this Law, ease/allow small-scale economic

    activities and inform IDPs about the aim of existing restrictions as well as possible

    derogations.

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    RECOMMENDATIONS

    TO THE GOVERNMENT OF GEORGIA

    - The Government should pursue its positive commitment to IDPs and attention to theirliving conditions, housing and social security needs, through the continued

    implementation of the IDP State Strategy and Action Plan and in close cooperation with

    international organisations and civil society organisations.

    - The Government should focus on the quality of its work rather than the speed at which itcarries it out, and should establish an orderly process with a clear division of labour.

    - The Government should also be more open, and increase the transparency of decision-making processes; it should make efforts to communicate decisions effectively to IDPs,

    and use television and radio broadcasts to keep the public better-informed in order to

    avoid rumours and mistrust.

    - The IDP registration process must also continue, in order to register all the displaced;social benefits for populations from adjacent villages to South Ossetia area should be

    considered.

    - The Government should give priority to the most vulnerable groups, first of all in order tomake better use of scarce resources.

    - The capacities of local municipalities need to be strengthened, as they are the ones whodeal directly with the displaced in respective communities.

    - Regarding IDP accommodation, problems of poor quality construction and renovationshould also be addressed, and the Government should rectify them.

    - The Government should also intensify assistance programs for old IDPs in order toavoid discrepancies between their treatment and that of more recently-displaced persons

    discrepancies which lead to rumours and have the potential to ignite intra-community

    conflicts.

    - The Government must further develop and implement the parts of the Action Plan whichare devoted to improving livelihoods, as shelter does not equal integration.

    - Outstanding issues facing IDPs living in private accommodation also need to beaddressed.

    - The Government should consider amending the Law on Occupied Territories to facilitatefreedom of movement. Alternatively, the Government could better explain the purpose of

    this Law, ease small-scale economic activities and inform IDPs about the aim of existing

    restrictions as well as possible derogations.

    - Finally, the Government should support NGOs who work in parallel programs of dialogueand reconciliation. Communication and civil and business partnerships between the

    divided societies are key to any confidence-building process.

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    TO THE INTERNATIONAL COMMUNITY, INCLUDING THE EU

    - The International Community should increase the transparency of the funding process andmake long-term commitments to support all stages of the implementation of the IDP State

    Strategy.

    - The International Community should also increase funding for building-up the GeorgianGovernment's capacities, and should continue to engage with the Ministry for Refugees

    and Accommodation through temporary expert groups.

    - The International Community should better disseminate examples of good practices,especially in the fields of social housing and livelihoods.

    - The International Community should make every diplomatic effort to be able to monitorthe human rights situation in the occupied territories, with a special focus on the right to

    receive adequate education in native language, to have access to health facilities, to secure

    guarantees for Georgian youth not to be taken as conscripts in the Abkhaz army.

    - The International Community should advocate the de facto authorities so that they abideby the UN Guiding Principles on Internal Displacement.

    - The International Community should increase its support to parallel programs ofreconciliation and dialogue, in particular support women and youth initiatives between the

    societies.

    - Finally, the International Community should consider funding programs that are aimed atmonitoring the achievement of durable solutions.

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    BACKGROUNDANDGENERALINFORMATIONONTHESEMINAR

    1.Human rights are one of the cornerstones on which the EU-Georgia partnership is based.The EU-Georgia Partnership and Cooperation Agreement (PCA), concluded in 1996 and in

    force since 1999, stipulates that respect for democracy, the principles of international law,

    human rights and the market economy are the essential elements of EU-Georgia relations.

    2.The discussion of human rights between Georgia and the EU takes place within theframework of the European Neighbourhood Policy (which Georgia joined in 2004) and the

    priorities set up by the European Neighbourhood Policy Action Plan (adopted on 14

    November 2006).

    3. In 2008, the European Union and Georgia agreed to establish a bi-annual human rightsdialogue. The first session of this dialogue took place in Tbilisi on 28 April 2009. During

    this meeting, the two sides discussed among other issues the reform of the judicial

    system, the enforcement of national human rights legislation, the rights of prisoners,

    freedom of association and assembly, freedom of religion, freedom of expression and

    media freedom, the protection of IDPs, and the humanitarian situation following the

    August 2008 war.

    4.Both sides also agreed to hold a dedicated civil society human rights seminar in Tbilisiahead of the second round of the human rights dialogue, scheduled to take place in

    Brussels in December 2009. Both parties agreed to devote the seminar to media freedom

    and Internally Displaced Persons.

    5.The aim of the civil society seminar is to contribute to and enrich the official human rightsdialogue through open discussions with representatives of civil society. The seminar

    provides an opportunity for discussion between European and Georgian civil society

    representatives, academics and government officials on human rights topics and on how to

    enhance the application of human rights.

    6. The civil society seminar on human rights is intended to:

    - allow academics and members of civil society to feed the agenda of the official dialoguewith their views through non-confrontational discussion;

    - to enhance the official human rights dialogue by creating a space for the European andGeorgian academic and NGO communities to have open and professional discussions at

    expert level, so that they may formulate recommendations for future reforms based on best

    practices and applicable international standards; and

    - to expose academics and civil society representatives to expert analysis of the areas wherethe use of international human rights standards and EU practices could be further promoted

    in Georgia.

    7. The seminar was held in two parts:

    1) during the first two days of the seminar, a first group of participants and speakers

    examined issues related to media freedom;

    2) on the third day of the seminar, a second group of participants and speakers discussedissues relating to Internally Displaced Persons.

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    8.The present report summarizes the introductory remarks and the ensuing discussionsamong the seminar's participants. It also provides recommendations that were elaborated

    by those civil society representatives in attendance.

    9.Annexes to the report include presentations given by the key speakers, who presented them

    in writing to the organizers. The annexes also include other materials related to theseminar, including its agenda, concept note, and the list of participants.

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    OPENINGREMARKS

    Robin Liddell, Deputy Head of the EC Delegation to Georgia,greeted the participants and

    highlighted the importance of the seminar as it feeds directly into the human rights dialogue.

    He thanked the Minister of Foreign Affairs, who was present during the Media Freedom

    Seminar, and the Ministry for Refugees and Accommodation (MRA) represented by Mr.Subeliani, the Minister for Refugees and Accommodation. The dialogue was agreed in spring

    this year. According to him, the main objective of the seminar is to bring representatives of

    civil society together and to discuss the situation and challenges in Georgia, as well as

    develop recommendations for the Georgian Government. Such seminars have been held in

    other countries, and have worked well. Recommendations should be clear and practical and

    solidly-grounded. Mr. Liddel pointed out that the issue of IDPs is very high on the EU-

    Georgia partnership agenda, and that financial assistance in terms of human rights and

    reconstruction amounts to the 100 million EUR that have already been provided for the

    assistance of IDPs. He concluded by saying that the EC played an important role in

    developing the IDP Action Plan for post-conflict development.

    Koba Subeliani, the Georgian Minister for Refugees and Accommodation, welcomed all

    the seminar's participants, and stressed that the Ministry for Refugees and Accommodation is

    an active participant in the EU-Georgia dialogue. He also expressed his hope that the seminar

    would provide an important contribution to this dialogue. He continued by stressing the fact

    that the Georgian Government has tried to help IDPs and provide them with jobs. According

    to him, the problem of settling new IDPs is nearly solved, and the ministry is now working on

    accommodating IDPs from the 1990s. He concluded by saying that the seminar was important

    in the framework of Georgias European integration process most notably regarding the

    development of the EU-Georgia Partnership within the framework of the European

    Neighbourhood Policy.

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    SESSION1:PROTRACTEDANDPOST-CRISISDISPLACEMENT

    There were five introductory speakers during this session, which focused on different

    categories of IDPs, the main obstacles to their integration, and their right to return to their

    original homes. The speakers included: Nadine Walicki, Norwegian Refugee Council (NRC);Mira Sovakar, Conciliation Resources (CR); Natia Mosashvili, Georgian Young Lawyers'

    Association (GYLA); Jeff Hoppenbrouwers, European Union Monitoring Mission (EUMM);

    and Julia Kharashvili, MRA and NGO Consent.

    Nadine Walicki, Norwegian Refugee Council (NRC),focused her speech on the findings of

    a report on IDPs in Europe, which may be useful in the Georgian context. According to this

    report, there are 2.5 million IDPs in Europe the majority in Turkey (1 million) and the

    fewest in Macedonia (1,000). Most IDPs have been displaced for an average of 15 years,

    except for the case of Cyprus, where people have been displaced for over 30 years.

    Characteristics of IDPs: Their displacement is mainly protracted;

    They are marginalized: IDPs who have been able to improve their situation on their ownhave done so while many who remain are vulnerable and require specific assistance;

    Increased urbanization i.e. IDPs progressively moved to cities where most of them nowlive;

    They face a decreasing level of interest among donors, the media, and internationalorganizations; and

    Their governments have offered them few if any alternatives.

    About 400,000 IDPs still live in collective centres. Others still live in makeshift shelter

    without water or electricity while still others have occupied dwellings that are neither owned

    nor rented, and the illegality of their position jeopardizes their continued occupation of these

    dwellings. The majority of IDPs in Europe live in private accommodation, but there is a lack

    of information on their living conditions.

    The majority of IDPs do not have a stable income, and lack access to resources. The social

    stigma attached to their displacement is responsible for their inability to find work; also, some

    IDPs have not yet obtained the official documents they need to enter legal employment.

    There is a lack of access to quality education for IDPs, as displaced families can often not

    afford textbooks, appropriate clothes, etc. Many schools that were damaged have not yet been

    repaired. Separate schooling of internally displaced children is an important issue in Bosnia,

    Georgia, and Azerbaijan since it may interfere with the integration of these children.

    Also, there are few effective remedies to IDPs' lost property. In the Balkans, a remedy exists

    in the form of restitution and in Russia and Turkey IDPs receive compensation. In the rest of

    Europe IDPs have no remedy for lost property, which could help them improve their current

    situation.

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    Recommendations of the report that can be applied to Georgia are:

    - The need to develop and implement a comprehensive livelihood strategy for IDPs andother vulnerable people;

    - The need to determine the outstanding issues that IDPs living in private accommodation

    face; and

    - The need to consider funding programs that are aimed at monitoring the achievements ofdurable solutions.

    Mira Sovakar, Conciliation Resources (CR), presented a report entitled Out of Margins:

    Securing A Voice for IDPs Lessons from Georgia . The report is based upon the experience

    of a network of NGOs that deal with the rights of IDPs notably IDPs from Abkhazia. An

    EU-funded project called Building Capacities Among IDPs for political participation

    started in 2007 and ended in August 2008, but received an extension to the end of January

    2008. The aim of the project was to build up the capacities of IDPs by raising awareness and

    by increasing their level of political participation in society.

    Until recently, State policies and public discourse saw the immanent return of IDPs as the

    only option; integration was seen as equal to assimilation and rejection of the right to return.

    IDPs were often portrayed as victims of conflict, as living examples of defeat and of the

    suffering imposed by the other side visual reminders of the conflict. Their wish of returning

    home had become something like their national duty; without it the claims for the return of

    lost territories would be devoid of meaning. IDPs often live in two alternative realities: the

    physical, present reality of life in their new host society, and the mythologized reality of their

    lost homes and homeland. They live in the past and in the future much more than they live in

    the present. The future, however, is very different from the realities of the past. Therefore,

    when we talk about return of IDPs, we need to be very honest and pragmatic, taking into

    account the realities on the ground in Abkhazia today.

    After the Rose Revolution, the accent shifted to integration as being compatible with return.

    Part of the project was to organize debates between IDP communities and local delegates and

    political candidates in the run-up to local elections. At the time, no political party seemed to

    have a clear strategy with regard to IDP issues or conflict resolution. It was essential for the

    IDPs to challenge politicians and ask them tough questions. In the context of training and

    advocacy activities, the network members reviewed existing legislation on IDP rights and

    made recommendations. Achievements could be made through the project because it engaged

    with and built bridges between all three tracks: the government level, the NGOs level and the

    grassroots level of IDPs.

    Jeff Hoppenbrouwers, European Monitoring Mission (EUMM): A year on, following the

    cease-fire, the EUMM's monitoring function consists of different elements, notable among

    which are patrolling the territories adjacent to the administrative border, and organizing

    negotiations to improve confidence. Ultimately, long-term stability can be achieved by

    systematically trying to improve the economic situation. Part of the complexity of this

    particular situation stems from the conflict's geostrategic position: Georgia is a state in

    transition, where the rule of law is weak, and where many different problems and protracted

    conflicts prevail. The Russian presence and certain Russian business interests in the break-

    away territories are a problem.

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    According to Mr. Hoppenbrouwers, IDPs have two durable solutions: return, or integration.

    Their right to return is promoted both on the national and international stage, but their right to

    integrate is not stressed as much as the latter. Any return should be voluntary, and should be

    conducted safely and with dignity. To understand the different categories of IDPs is

    important; they all have different characteristics, and it is important to monitor the situation

    and to attempt different yet complementary approaches. The right to integration is importantin the short- and medium-term. Although the Georgian Government has a strategy for

    integrating IDPs, this strategy should be reviewed so as to render it more effective. The

    Government must be encouraged to work on the plight of IDPs from the early 1990s. More

    assessments are needed to identify the problems of IDPs. Finally, it is important to try to

    rebuild a social structure and infrastructure.

    Natia Mosashvili, Georgian Young Lawyers Association (GYLA): Last year the GYLA

    held 8,000 consultations, carried out 400 local visits, and made 40 recommendations. Three

    distinct groups of displaced persons can be identified with regard to their legal concerns:

    Those displaced in the early 1990s. The approval by the Georgian Government of anAction Plan for the implementation of its State Strategy on IDPs was a huge step forward

    towards addressing their problems. There are two main types of problem: 1) Regarding

    the issue of IDPs' property rights to their new homes, there needs to be a common

    approach applicable to all IDPs throughout the privatization process. IDPs must be fully-

    informed of the procedures, and the contract must be signed by the head of the family. If

    before the signature the prepared contract wrongly mentions the head of the familys

    name, it cannot be changed and leads to not signing the contract by IDPs. 2) The second

    type of problem concerns IDPs living compactly in buildings that are in private

    ownership. The State has to establish procedures that prevent IDPs removed from such

    centres from being deprived of alternative accommodation.

    Recently-displaced persons are generally-speaking better-off than old IDPs (i.e. thosedisplaced during the early 1990s), as they live in newly-built accommodation. The worst

    situation concerns those who have either not been re-settled yet, or have asked for

    compensation instead of accommodation. Those who have asked for compensation have

    not received it yet, and there are no deadlines set as to the date by which they must have

    received this compensation; also, they do not receive any allowances. 12,000 people

    already have IDP status, and 3,000 are old IDPs who were displaced again.

    Delayed registration is also a problem. The Civil Registry registered those displaced

    during their displacement, but many could not register at that time. The Civil Registry

    now refuses to register them, and sends them to the Ministry for Refugees andAccommodation, who in turn needs a code from the Civil Registry in order to register

    them. Those displaced persons who find themselves trapped in this vicious bureaucratic

    circle have no other option but to obtain IDP status through the courts.

    The third group consists of returnees who were only temporarily displaced, and who havereturned to their homes in areas adjacent to the administrative border with South Ossetia.

    They are the responsibility of local municipalities. However, due to the security situation,

    five villages are off-limits to these returnees, who must live either with relatives or in

    collective centres provided by the Government. These people need special attention

    because they do not receive any social benefits, and because their children cannot go to

    school.

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    Julia Kharashvili, Ministry for Refugees and Accommodation and NGO Consent:Many of the challenges mentioned here can be immediately answered as the majority of these

    issues are already covered by Government activities. For instance, information campaigns for

    IDPs are being developed and measures of protection during implementation of housing

    programs are being elaborated in a special temporary expert group. At the same time, the

    problem of IDPs' right to return is not sufficiently addressed, the focus today being more ontheir right to integrate. Return/reintegration usually brings its own challenges, comparable to

    the displacement itself and its traumatic effects. Even returned IDPs continue to have specific

    needs and vulnerabilities and what to say in the case of self-returnees who have neither

    physical, nor psychological security, as the Georgian state has no possibility to protect their

    rights and ensure their access to the rule of law, quality education in native language, timely

    access to qualified medical assistance, civic participation on the territory of the post-conflict

    zones.

    The decisions made by the Government of Georgia in 2006 gave the chance to IDPs to

    integrate and achieve full citizenship. Yet, it is essential to remind, as it was many times

    stressed by the Special Representative of the UNSG on IDP, Dr. Kaelin, that the right tointegrate and the right to return are not competitive rights: integration and the improvement of

    living social and material conditions does not mean denying the right to return. The IDP State

    Strategy stressed two main objectives to be achieved: to prepare safe and dignified return and

    to improve living, social and economic conditions for IDPs. The Action Plan for the

    implementation of the IDP State Strategy also clearly indicates that all IDPs should benefit

    from improved living and social conditions. Unfortunately, in terms of return, the only

    substantial activity is the My House program (G. chemi sakhli) which provides IDPs with

    documents for the property they were forced to leave behind. More than 67.000 families

    already registered their property. At a later stage the existence of this property should be

    confirmed by an independent commission working in postconflict zones, something that is

    impossible so far.

    Besides, work with specific groups of people e.g. women, children, and elderly people is

    essential, as these people are often the most traumatized, and their experiences and attitudes

    are of high significance. Open dialogue on the possibility of return is also essential. The role

    the International Community can play here is immense, as members of this community have

    more options and possibilities in terms of promoting guiding principles concerning return,

    regulating rights, and drafting regulations for all parties concerned.

    Recommendations to the International Community:

    - The International Community should make every diplomatic effort to be able to monitorthe human rights situation in the occupied territories, with a special focus on the right to

    receive adequate education in native language, to have access to health facilities, to secure

    guarantees for Georgian youth not to be taken as conscripts in the Abkhaz army.

    - The International Community should advocate the de facto authorities so that they abideby the UN Guiding Principles on Internal Displacement.

    - The International Community should increase their support to parallel programs ofreconciliation and dialogue, in particular support women and youth initiatives between the

    societies.

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    Recommendation to the Georgian State:

    - The State should create the preconditions for future, safe, peaceful and voluntary returns,as envisaged in the IDP State Strategy.

    Recommendation to the civil society:

    - The civil society should further: 1 develop reconciliation and confidence buildingprograms, the realisation of joint projects, dialogue meetings; 2 support income

    generating and other programs which can contribute to improving living conditions;

    3contribute to peace and gender education, conflict prevention at the level of early

    warning; 4 develop international programs that might contribute to increased options of

    peace and reconciliation, including regional ones.

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    DISCUSSION SESSION OF PANELI

    Koba Subeliani, Minister for Refugees and Accommodation:

    1. The fact that an IDP needs to prove his identity through the courts is not to be deplored,

    but is a measure provided for by Law.

    2. As for the measures taken by the Government, the fact that these were taken inconsultation with donor organizations is a sign of progress when compared to previous

    years. It is not true that IDPs are not kept well-informed; Ministry representatives are in

    constant dialogue with them. IDPs should not be regarded as a separate group. In

    Georgian society, those displaced are much better integrated, as employment is available

    for them on an equal footing with the rest of the population this can be contrasted with

    the marginalization of refugees in other countries.

    3. The registration process has been put on hold but will resume; this does not need to be

    discussed.

    4. My presence here is not just a formal act. I am really interested in your problems, andwork very hard something which some of you may not yet have realized.

    5. Standards for IDP accommodation have been approved; by this I mean minimum livingstandards.

    Questions/Remarks:

    If IDPs are fully-integrated in society, what is the point of having an action plan and a

    strategy? (Nino Kalandarishvili, Cooperation and Development Centre)

    The My House program does not provide IDPs with documentation to prove ownership.(Roza Kukhalashvili, Womens Council of Abkhazia)

    Free medical care for IDPs is provided by special clinics. (George Utiashvili, Ministry ofHealth)

    What is the strategy for the return of IDPs? (Alu Gamakharia, Peaceful and BusinessCaucasus)

    Answers by Koba Subeliani, Minister for Refugees and Accommodation:

    1. The strategy is needed for better opportunities. By saying that IDPs are fully-integrated, Imeant to stress that society is loyal to them.

    2. A strategy for the IDPs' return is more difficult to elaborate. People need money to be ableto return in dignity. I hope that one day Russia will leave the Caucasus, and that IDPs will

    finally be able to return to their homes.

    Answers by Valeri Kopaleishvili, Ministry for Refugees and Accommodation (MRA)

    and IDP Steering Committee:

    Legal practice and guidelines define integration and re-integration. There have been no legal

    problems with the legalization of IDPs. They have other needs regarding their full integration,

    like the improvement of their living conditions, &c. The My House project envisages the

    creation of an IDP database and the elaboration of universal measures for all IDPs. Theireventual return is different it is more a matter of political dialogue.

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    SESSION 2: IMPLEMENTATION OF STATE STRATEGY,

    COORDINATION, COOPERATION AND MONITORING

    The session focused on the State Strategy for IDPs, the Action Plan for its implementation,

    the coordination of different agencies, the monitoring of its implementation, and relatedchallenges. The speakers included: Valeri Kopaleishvili, Ministry for Refugees and

    Accommodation and IDP Steering Committee; Guy Edmunds, Danish Refugee Council

    (DRC); Edina Dziho, Office of the United Nations High Commissioner for Refugees

    (UNHCR); Caitlin Ryan, Transparency International (TI); and Ana Diakonidze, Norwegian

    Refugee Council (NRC).

    Valeri Kopaleishvili, MRA and IDP Steering Committee,spoke about the State Strategy

    and Action Plan for IDPs. He pointed out that many of those present at the seminar were

    involved in developing the Strategy. The Georgian reality is such that IDP status has never

    been granted for political manipulations i.e. in view of future return. IDPs have the same

    rights as all Georgian citizens. The Georgian Government's view is that IDPs have special

    problems that are important to solve, and that they have a right to return to their homes. It is

    the Government's duty to do all it can to foster this right.

    The Action Plan was approved in May, following a coordination process that involved the

    Georgian Government, donors, international organizations, &c. Different NGOs and experts

    were often invited by the Steering Committee to solve specific problems. The Steering

    Committee formulates recommendations for the Georgian Government, and also solves

    technical problems with the help of various experts. Four distinct working-groups were

    responsible for drafting recommendations regarding minimal standards for the rehabilitation

    of IDP accommodation, for example. The two main directions are now 1) the long-termsettlement of IDPs, and 2) a joint policy for providing information on IDPs.

    Guy Edmunds, Danish Refugee Council (DRC), spoke about the role of international

    NGOs with regard to the capacity-building of IDPs in support of the Action Plan. The DRC's

    concept of good governance is to improve the ways in which IDP issues are addressed in

    Georgia. It aims to build-up the capacities of both the Government and the IDPs, and to

    strengthen the relationship between them.

    The Ministry for Refugees and Accommodation is responsible for guarding the rights of IDPs.

    But is the Ministry able to exercise this responsibility? And are IDPs willing to guard their

    own rights? The DRC is conducting capacity-building activities to strengthen the Ministry,basing itself upon a prior assessment of the Ministry's capacities, and is also working at the

    municipal level in support of the implementation of the Action Plan (by providing training,

    mobilizing IDPs, &c.).

    Recommendations:

    - To the MRA: The Ministry should focus on the quality of its work rather than the speedwith which it carries it out, and should establish an orderly process with a clear division of

    labour.

    - To international organizations and NGOs: These should continue to engage with the MRAin policy-making through temporary expert groups within the Steering Committee.

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    Edina Dziho, Office of the United Nations High Commissioner for Refugees (UNHCR) :

    The Government and the international community work together to ensure that the protection

    of IDPs adheres to international norms, and the UNHCR works with expert groups in order to

    translate objectives into reality. The UN Country Team worked out a cluster approach which

    brings specific UN agencies under its umbrella. The accountability and transparency of eachstakeholder is extremely important. The Action Plan is a good example of the cooperation

    effort which the MRA facilitated, and the Plan now serves as a platform for further

    coordination. The UNHCR is now piloting the transfer from UN-led to Government-led

    platforms. Policies, projects and programs that are the product of cooperation can result in

    actions that are important to IDPs.

    Caitlin Ryan, Transparency International (TI), spoke about policy information and the

    implementation of the IDP Action Plan. According to her, there are several positive

    developments:

    Political will is now really strong at all levels;

    The technical expert groups which advise the Steering Committee get the details right;

    The commitments to transparency undertaken by the Ministry and other agencies.

    A timeline for actions for the planning and construction of shelters was presented.

    Ms. Ryan also identified several problems:

    The fact that action often precedes proper planning leads to distrust;

    Communication with IDPs and accountability to them is also problematic. Some positivedevelopments are apparent and the agency will continue to deal with them. Part of theproblem is lack of financing with which to elaborate a comprehensive plan. Long-term

    commitments to solve the problems IDPs face with their accommodation are needed. It is

    important that the Government assumes its responsibility to uphold the quality of

    rehabilitation works. The main communication tool with IDPs is ineffective. The flow of

    information from Government to IDPs is good, but not vice-versa. There is an all-

    pervasive level of distrust with regard to the Government which is perpetuated by some

    organizations close to opposition parties; this leads to the entire process becoming

    politicized.

    IDP registration problems persist, which complicates self-privatization;

    Capacity constraints within the Ministry for Refugees and Accommodation;

    Coordination with NGOs working off-budget on IDP issues;

    The Action Plan is regarded as a living document, and already needs to be updated; and

    The accommodation of IDPs does not equate to their integration.

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    Recommendations to the Government:

    The Government should be more open and transparent;

    It should slow down its activities with a view to focusing on the quality of its work;

    Communication on those issues that build trust is important;

    Decision-making process at cabinet level politicizes IDP assistance; and

    The MRA should monitor their construction efforts.

    Recommendations to donor organizations:

    Funding must help with capacity-building of the MRA;

    Funding processes should be transparent; and

    Off-budget funding must be communicated regularly, on a monthly basis, to coordinate

    the efforts with the Government.

    Ana Diakonidze, Norwegian Refugee Council (NRC), spoke about protection

    monitoring and wider IDP policy.

    The NRC:

    Monitors the living conditions of new and old IDPs in almost all spheres including

    sexual and gender-based violence (SGBV);

    Identifies and refers gaps;

    Shares information and its findings with a wide audience; and

    Monitors follow-up to ensure responses.

    The NRC accomplishes this by:

    Fielding Protection Monitors;

    Ensuring a daily presence in the field;

    Gathering data; and

    Analysing reports and information.

    The NRC has identified several challenges:

    Strengthening referral to the Government;

    Strengthening referral to the Steering Committee;

    IDPs are not fully-informed of the Government's intentions;

    Inconsistent application standards; and

    Basic humanitarian needs still persist.

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    DISCUSSION SESSION OF PANELII

    Questions:

    To the MRA and to international organizations: Are there any programs aimed at the Gali

    population? (Guram Chikhladze, Youth Association)

    Will the new Action Plan be more specific with regard to what awaits IDPs in the future?

    (Rosa Kukhalashvili, Womens Council of Abkhazia)

    IDP families have grown considerably since the 1990s. Will this be taken into account

    during the privatization of accommodation? (Iago Pasnadze, Youth Association)

    Answers by Valeri Kopaleishvili, MRA and IDP Steering Committee:

    Standards will be established, although it will be difficult to do this retroactively.

    Assistance to IDPs from Gali is equal to that granted to other IDPs, but, unfortunately, the

    Georgian Government cannot monitor their living standards.

    The Action Plan will be updated and will take more information into account, which will

    enable better planning.

    It is important that the Action Plan specifies long-term financing, and the MRA will continue

    to talk with donor organizations.

    Answers by Koba Subeliani, Minister for Refugees and Accommodation:

    All IDPs are kept informed of the process of the renovation and privatization of IDP

    accommodation. Working-groups have been set up in order to investigate whether theprivatization of some accommodation is possible or not.

    I do not agree with the need to slow down! We may talk more and communicate more

    effectively, but not slow down.

    Decisions are related to the needs of people, and are taken in agreement with them. 7,000 IDP

    families already own property in Georgia.

    With regard to standards of living conditions: These were set up in parallel with the

    construction and renovation processes, and are based upon normal living standards existing in

    Georgia, as well as the situation and needs of IDPs.

    Questions:

    IDPs living in private accommodation are ignored by donors. International organizations

    should sponsor the work of psychologists in schools in IDP communities, where both

    teachers and children suffer from stress. Is there information on schools which IDP

    children attend? (Nino Kalandarishvili, Cooperation and Development Centre)

    Is there any mechanism for the registration of old IDPs? (Maia Chemia)

    There are huge difference between the MRA's information and the information IDPs are

    being given regarding collective settlement centres. How is this problem being addressed?(Guram Chikhladze, Youth Association)

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    Answers by Koba Subeliani, Minister for Refugees and Accommodation:

    The differences which exist between registry data and the people who actually live in the

    collective centres are a normal phenomenon. Re-establishing of the address is stopped. When

    the legalization process is finished it will be resumed. We cannot do those two together as itwill turn chaotic.

    It is important to have psychologists in schools which IDP children attend.

    The option of compensation as an alternative to settlement had to be introduced, as many

    IDPs said that they would prefer to buy their own accommodation.

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    SESSION3:SOCIALANDECONOMICISSUES:PRIVATIZATION,

    RESETTLEMENT,MEDICAL/PSYCHOLOGICALREHABILITATION,

    UNEMPLOYMENT,ANDACCESSTOINFORMATION

    This session focused on the social and economic issues IDPs face, such as privatization,

    resettlement, housing, unemployment, income generation, &c.

    The panel consisted of five speakers, including Irakli Bokuchava, Social Program Foundation

    (SPF); Nukri Milorava, Charity Humanitarian Center Abkhazeti (CHCA); Giorgi Kacharava,

    Swiss Agency for Development and Cooperation (SDC), Jonathan Puddifoot, Care

    International (CI); and Zurab Bendianishvili and Nana Chkareuli, IDP Rights Coalition

    (IDPRC).

    Irakli Bokuchava, Social Program Foundation (SPF): In the Action Plan which defines the

    implementation of the State Strategy, Article 1 Part 2 states that a document is to be written

    which will include a list of buildings to be privatized in a transparent process, yet IDPs do not

    know which buildings will be privatized.

    If we are responsible for improving IDPs' living conditions, buildings need to be renovated, as

    they were not meant to provide IDPs with long-term accommodation. If IDPs do not possess

    sufficient information, they cannot take informed decisions with regard to whether or not they

    wish to participate in the privatization process, or whether they should seek alternative

    solutions.

    Recommendations: Besides the Action Plan, legal acts are needed in order to create a framework which will

    regulate the implementation of the State Strategy for IDPs;

    When the process of privatization of the collective centres started, private owners became

    active, as they saw the threat of losing their property. Courts do not recognize the MRA's

    declaration on the legality of IDP ownership of the collective centres where they reside;

    The Civil Registry should create a separate register of IDPs living in collective centres, in

    order to ensure that the fact that they live there is legally recognized; and

    A new Law on IDPs (or amendments to the existing one) is needed to reflect current

    conditions.

    Nukri Milorava, Charity Humanitarian Centre Abkhazeti (CHCA), focused his

    presentation on advocacy efforts on behalf of IDPs. In Georgia, the term advocacy is

    closely-connected to the plight of IDPs; however, there are many collective centres where

    training on advocacy has not been carried out. The Georgian Government is now ready to

    participate in a meaningful dialogue with IDPs, and effective advocacy on their behalf has

    therefore become important.

    Generally-speaking, the process of settling IDPs is going well, but there are still problems.

    The minimum space an IDP family can privatize is still unclear, and there are many IDP

    families who do not wish to privatize their current accommodation due to its poor condition.

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    Conversely, many families who do wish to privatize their current accommodation are unable

    to do so for legal reasons.

    Healthcare is provided for new IDPs, but not for old IDPs or for those living in villages

    close to the administrative border with South Ossetia. Also, there are no centres in Georgia

    that can provide shelter to the victims of gender harassment.

    Finally, there is a need to identify those IDPs who are in need of psychological support.

    Giorgi Kacharava, Swiss Agency for Development and Cooperation (SDC), spoke about

    social housing in a supportive environment. The Government needs to formulate an overall

    housing policy, and, more specifically, a social housing policy. Almost 95 percent of

    Georgia's housing stock privatized since 1992 was done so in a haphazard way, without an

    overall vision of urban development or enough attention paid to the housing sector as a whole.

    A pilot project was implemented in the Varketili suburb of Tbilisi, which aims to provide a

    durable solution for IDPs and other vulnerable members of the local population. Tbilisi CityHall, the Ministry of Health and the MRA were implementing partners.

    The SDC's main recommendation is that the country needs an overall housing policy and,

    more specifically, a social housing policy. This policy should cover every single aspect of

    housing in the country and all important aspects of construction, and should regulate the real

    estate business. The capacities of local municipalities should also be strengthened, so that

    they may be able to implement an increased social housing program.

    Jonathan Puddifoot, Care International (CI), spoke about a household income generation

    project which aims to create employment for IDPs in the next year or two. He noted that

    average household income in Shida Kartli is lower than in other regions of the country, and

    that creating jobs seems to offer the most potential for increasing household income in IDP

    settlements. However, there is a lack of existing infrastructure to support any job creation.

    Small businesses require more than a micro grant they need a structurally-supportive

    environment.

    Young women are the most capable of starting a business.

    Regarding the issue of income from farming only 50 percent of farmers get cash incomes

    from farming. The area of farming-land they own is too small for producing cash crops.

    Self-employment is important, but does not bring in the same revenue as employment.

    Zurab Bendianishvili, IDP Rights Coalition (IDPRC), spoke about the problems IDPs

    faced a year after their displacement, focusing on those displaced from South Ossetia. It was

    apparent from the start that neither the people nor the Government were ready for a new

    group of IDPs. The help IDPs received from the Government and from society in general was

    significant, and this led to their being resettled quickly, but in some cases the speed of their

    resettlement was detrimental to the quality of their new living conditions. The resettlement

    process could have been better planned and implemented, particularly with regard to the

    quality of the construction of new accommodation. The new buildings have no foundations,

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    and this makes them unstable. There is little protection from the elements, as the roofs are

    badly-built and let in water.

    Recommendations:

    More attention should be paid to construction, and contractors should be compelled to

    carry out work in a timely manner and to pay more attention to the quality of their work;

    Private ownership of IDP houses is advisable;

    There is a need for better planning and for a more efficient mobilization of donor money;

    and

    Assistance programs for old IDPs should be intensified, in order to avoid rumours and

    gossip.

    Nana Chkareuli, IDP Rights Coalition (IDPRC),presented the results of a study conducted

    among 1,000 IDP families. It was striking that 95% of IDPs did not know what their IDPstatus meant, and what benefits and obligations such status entailed. 62% of them thought that

    the assistance they received was not sufficient. IDPs also think that there are no job

    opportunities for them. Respondents also thought that their accommodation was too small for

    their needs. The majority of IDPs are not involved into any social sector. They take a

    pessimistic view of their future, and do not want to be integrated. 24% do not own a plot of

    land, and 65% own plots which in the majority of the cases are very small and cannot be

    considered as a potential source of income. The majority do not want any professional

    training.

    DISCUSSION SESSION OF PANELIII

    Alu Gamakharia, Peaceful and Business Caucasus, said that improvements to the social

    and economic status of IDPs imply advantages for those who travel to and from the conflict

    zone. However, access to this source of income has been significantly limited since August

    2008, especially after Russia set up a border regime in Abkhazia.

    Recommendation: The Government should consider freedom of movement to and from

    conflict zones and create a legal basis for it, as well as consider amending the law on

    occupation to this effect. Civil partnerships between people should be facilitated. Activities of

    law enforcement bodies should be strictly defined by the law. Communication between

    people on both sides of the conflict zones should be facilitated rather than impeded. Torestrict freedom of movement harms the entire process.

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    WRAP-UPSESSION

    During the wrap-up session the seminar's participants discussed the main areas where

    recommendations were most needed. These included: better information-sharing and a more

    transparent decision-making process; resettlement and privatization; status issues; right toreturn; transparency of aid; and a comprehensive livelihood strategy. The participants went

    through a set of recommendations collected during the day, and discussed them and the

    urgency of their implementation. They agreed on key recommendations (see executive

    summary).