etihad aviation group fast facts & figures · flight simulators as well as a flight training...

FA S T FA C T S & F I G U R E S

E T I H A D AV I AT I O N G R O U P

A U G U S T 2 0 1 8

FAST FACTS & FIGURES | AUGUST 2018

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Etihad Aviation Group is a diversified global aviation and travel group comprising seven business divisions – Operations, Commercial, Maintenance, Repair & Overhaul (MRO), Human Resources, Finance, Support Services and Transformation.

The success of the Etihad Aviation Group is driven by its people, and the ability to source, develop, engage and deliver a highly focused multicultural workforce that is committed to its customers, and to each other.

O U R P E O P L E

EAG EMPLOYEES

Etihad Airways Engineering

1,330 Group Functions

4,223

Pilots 2,108

Crew 5,179Operations

9,754

22,594EAG EMPLOYEEES

152NATIONALITIES

2,588EMIRATIS


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O U R E X E C U T I V E T E A M

TONY DOUGLAS Group Chief Executive OfficerTONY DOUGLAS

Group Chief Executive Officer

HENNING ZUR HAUSEN General Counsel

AHMED AL QUBAISI Senior Vice PresidentGovernment andInternational Affairs

AMINA TAHER Vice President Corporate Affairs

ROBIN KAMARK Chief Commercial Officer

MOHAMMAD AL BULOOKI Chief Operating Officer

IBRAHIM NASSIR Chief HR andOrganisational Development Officer

ABDUL KHALIQ SAEED Chief Engineering Officer

MANA AL MULLA Chief Support Services Officer

MARK POWERS Chief Financial Officer

AKRAM ALAMI Chief Transformation Officer


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Etihad Airways, the national airline of the United Arab Emirates, was established by Royal (Emiri) Decree in July 2003, and in 2017 carried 18.6 million passengers.

AWA R D S

> Skytrax Award 2018 Best First Class in the Middle East

> World Travel Awards 2018 Middle East’s Leading Airline First Class; Inflight Entertainment; Rewards Programme

> AirlineRatings.com Excellence Award 2017 - Best First Class - Best Long Haul Airline - Middle East & Africa

> Inflight Middle East Awards 2017 Innovation in Commercial Airline Cabins

E T I H A D A I R WAY S

91 110

580K 18.6M

DESTINATIONSAS OF AUGUST 2018

AIRCRAFT

CARGO TONNAGEIN 2017

AS OF AUGUST 2018

PASSENGERSIN 2017

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Middle East Network

Chicago

Beijing

ABU DHABI

Seoul

Khartoum

Kathmandu

JakartaSeychelles

ShanghaiChengdu

Tokyo

Brisbane

MelbourneSydney

Johannesburg

Singapore

Astana

Kuala Lumpur

New YorkToronto

Lagos

Washington, D.C.

Ho Chi Minh City

ManilaBangkok

Nagoya

Malé

Kochi Kozhikode Bangalore

Dhaka

Thiruvananthapuram

ChennaiHyderabad

Delhi Lahore Islamabad

Karachi

MumbaiAhmedabad

Amman

Riyadh

Bahrain

Jeddah

Kuwait

Beirut

Dammam

Muscat

ABU DHABI

Nairobi

Los Angeles

MadinahPerth

Phuket

Hong Kong

Cairo

Athens

Istanbul

CasablancaRabat

MinskMoscow

ParisGeneva Milan

Manchester

Brussels

Amsterdam

Belgrade

RomeMadrid

Barcelona (Nov 2018)

FrankfurtMunich

DüsseldorfDublin

Edinburgh

London

Zurich

Kolkata

Dar es Salaam

Colombo

Etihad Destinations

MAP KEY AUGUST 2018

Future Destinations

Sharjah

Eldoret

Tbilisi

ChittagongHanoi

East Midlands

London Stansted

Bogotá

Columbus

Freighter-only Destinations

Baku

Anchorage

Barbados

Etihad Airways currently serves 91 passenger and cargo destinations in 53 countries, including:

O U R N E T W O R K

91 53DESTINATIONS COUNTRIES


AUGUST 2018

Freighter-only DestinationsEtihad Destinations


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Etihad Airways’ fleet is one of the youngest in the world and, as at August 2018 comprises 110 passenger and cargo aircraft.

O U R F L E E T

AIRCRAFT TYPE

Airbus A320 - Family

Airbus A330 - Family

Airbus A380

Boeing 787

Boeing 777 - Family

Boeing 777 Freighter

CURRENT FLEET

32

24

10

20

19

5

A-6APA

110 6.1AIRCRAFT AVERAGE AGE

YEARS


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Complementing the bellyhold capacity on our passenger fleet of 105 aircraft, we operate a fleet of five dedicated freighters that fly on scheduled services to Europe, North & South America, Asia, the Middle East, the Indian Subcontinent and Africa.

Etihad Cargo offers specialised products and services covering gener-al and premium freight and valuable cargo. Charter options are avail-able for bespoke routing requiring a turnkey solution.

Established in 2004, the cargo division of Etihad Airways, provides a full range of cargo services across our international route network and aircraft fleet.

E T I H A D C A R G O

AWA R D S

> Air Cargo Week Awards 2017 Cargo Airline of the Year

> Freighters World Awards 2017 Best Charter Logistics Project

665K1,396DEDICATED

HUMANITARIAN RELIEF

CHARTERS

TONNES PREMIUM PRODUCT

SHIPMENTSIN 2018

HORSES CARRIED

IN 2018


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Hala Abu Dhabi

Hala Abu Dhabi operations include corporate and consumer inbound/outbound travel management, event and destination management services, holidays, cruises, city and desert tours and stopovers, as well as specialist visa processing services.

Hala Travel Management

Hala Travel Management is a consultative travel management company with expertise in providing customised travel solutions in the UAE to Corporate & Government organisations. Through our extensive network, we provide access to over 200 reputed airlines and 100,000 hotels & car hire locations across 165 countries.

Etihad Holidays

Etihad Holidays offers a comprehensive range of holiday packages to the airline’s destinations, including fly-drive, car rental, special tours and cruises.

Supporting EAG’s strategic business investments in global loyalty and travel distribution, the core components of Hala Group include Global Loyalty Company, Etihad Holidays, Hala Abu Dhabi, Hala Travel Management and the Amadeus Joint Venture.

H A L A G R O U P

59K

7K

5M

2282

CRUISE PASSENGERS IN 2017

CONFERENCE DELEGATES IN 2017

HOTEL ROOMS OFFEREDIN 2017

HALA TOUR GUESTS

Global Loyalty Company

Formed in 2013, GLC manages the continuing expansion and evolution of its three award-winning frequent flyer loyalty programmes: Etihad Guest (used by Etihad Airways, Air Serbia and Air Seychelles); Jet Privilege (Jet Airways); MilleMiglia (Alitalia).

6MMEMBERS

6MMEMBERS

8MMEMBERS

3.1MNEW MEMBERS IN 2017

20MTOTAL MEMBERS

AWA R D S

> Etihad Guest: Freddie Awards 2016 and 2017: Best Affinity Credit Card

> World Travel Awards 2018 Middle East’s Leading Airline - Rewards Programme


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Etihad Airport Services (EAS) manages Etihad Aviation Group’s investment in the support businesses at the Abu Dhabi hub. These include Catering (EAS Catering), Ground Handling (above and below wing) (EAS Ground), and Cargo Logistics operations (EAS Cargo), all located at Abu Dhabi International Airport.

E T I H A D A I R P O R T S E R V I C E S

Etihad Airport Services - Ground

Etihad Airport Services Ground is responsible for the “above wing” tasks at Abu Dhabi airport including check-in baggage handling and special assistance to passengers. This also includes airside activities such as loading and unloading of baggage, provision and operation of aircraft servicing equipment, aircraft cabin, cleaning, passenger and crew transport to the aircraft, and the “push back” of departing aircraft from terminals and parking bays.

Etihad Airport Services - Cargo

Etihad Airport Services Cargo is the cargo handling business at Abu Dhabi International Airport. It provides freight handling services as well as warehousing, documentation, security screening and handling of specialised cargo for Etihad Airways and other carriers.

As Abu Dhabi International Airport and Etihad Airways plan their transition to the new Midfield Terminal, EAS will be investing heavily in each of its businesses through new infrastructure, new technology and new processes to support this future growth opportunity.

24.4M 68KBAGS CARRIED FOR

ETIHAD IN 2017PASSENGER FLIGHT

DEPARTURES IN 2017


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E T I H A D A I R P O R T S E R V I C E S CONTINUED

Etihad Airport Services - Catering

Etihad Airport Services Catering sources, prepares and provides food, bar supplies and duty free items for Etihad Airways and other airline customers. It also manages food and beverage services for Etihad Airways airport lounges, as well as staff restaurants, events and sales of ready-to-eat food products to the hospitality industry.

Etihad Aviation Training

Etihad Aviation Training is a world-class Aviation Training Organisation boasting state-of-the-art training facilities in Abu Dhabi including full flight simulators as well as a flight training school in Al Ain. Experienced instructors offer a comprehensive training programme on the Airbus 320, 330, 340, 380 and Boeing 787 and 777 in addition to instructor, examiner and senior examiner courses.

In addition to the support businesses at the Abu Dhabi hub, Etihad Airport Services also manages Etihad Aviation Training, a world-class Approved Training Organisation.

23.3M 28KMEALS PROVIDED

IN 2017SIMULATOR HOURS

SOLD YTD 2018


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The team at Etihad Airways Engineering are seasoned professionals from more than 50 nationalities, working as one team with one mission: to be an industry-leading provider of aircraft maintenance and engineering solutions, with a continued focus on new platforms and maintaining the highest standards of quality and safety.

Etihad Airways Engineering is the Middle East’s leading aviation Maintenance, Repair and Overhaul (MRO) services provider. From its state-of-the-art facility next to Abu Dhabi International Airport. The organisation, along with Etihad Airways Technical Operations, offers a range of line, light and heavy maintenance services as well as providing technical training.

E T I H A D A I R WAY S E N G I N E E R I N G

1.6M

300 42K

38KMAN HOURS

AIRCRAFT SERVICED A YEAR

SQM HANGAR SPACE

COMPONENTS

AWA R D S

> Aviation Business Awards 2017: - Training Provider of the year - MRO Service Provider of the year

etihad aviation group fast facts & figures · flight simulators as well as a flight training...

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