ethnography 1 (project two)
TRANSCRIPT
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ETHNOGRAPHIC
RESEARCH
INTERVIEWING & SURVEYING
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PART ONE:
INTERVIEWING
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WHY INTERVIEW?
An interview should be semi-conversational and proceed
organically from question to question with room for relevant
digressions along the way.
This unrestricted format will allow you to collect a
wealth of information from your source, provide you
with potential quotes for use in your pamphlet, and
give you time to interact with a member of the
community you are investigating. You may gatheradditional evidence simply by observing the person
you interview and examining the way that they speak
about their discourse community.
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INTERVIEWING 101
The first things you need to establish when setting up your
interview:
Who are you interviewing?
Why are you interviewing this person? (What does he/she
have to do with your discourse community?)
When & where will your interview take place? Will it be in
person, over the phone, or via email?
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TO BEGIN
Your interview questions should be relevant to yourdiscourse community. The questions should relate to thetype of information you need for your report.
REMEMBER: The aim of your report is to supply someone
who is not a member of your discourse community with theinformation they would need to successfully communicatewith members of your discourse community.
You should interview (as well as conduct your other forms ofresearch) with Swales six defining characteristics ofdiscourse communities in mind.
Make sure you inform your source of the purpose of yourinterview (to gather information about the community thatthey are a part of)
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REMEMBER THE
SWALES SIX1. Community has acommon goal.
2. Members communicate(using multiplemechanisms).
3. Members must participatein the exchange ofinformation.
4.There are behavioral andformal expectations(genres) among groupmembers.
5. Community has a specificlexis (vocabulary).
6. Members have differentlevels of expertise.
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words
acts
values
beliefsattitudes
social identities
gestures
glances
body positions
clothes
REMEMBER THE
DEFINITION OF
DISCOURSE
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THE INITIAL
QUESTIONS
How to get your interview started.
You can begin by asking your interviewee to tell you abouttheir group. (As long as your interviewee knows whatgroup you are talking about, you can just talk to them
about their groupyou dont have to call it a discoursecommunity in your interview.)
Ask:
What are the purposes for your group? What is yourgroups main goal? Why is the group a group?
What do you (the interviewee specifically, not the group asa whole) do to achieve those purposes/goals?
How does the group as a whole work towards achievingthe groups purposes/goals.
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WHAT ELSE SHOULD
YOU ASK?
Ask about expertise and participation
How long have you (the interviewee) been a part of this
group?
Why did you join this group?
What do you have to do to really be considered a true
member of the group?
How often do you go to (meetings, practices, games, other
events)?
Do people in the group listen to you/trust you? Are youconsidered an expert or a newbie?
How can you tell who the newcomers are in the group?
Are some people more involved than others?
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MORE QUESTIONS
Ask questions about intercommunication and behavior.
How does the group communicate? (Meetings, emails,
forums, phone calls, websites, etc.)
What kinds of texts does your group use? (Newsletters,handbooks, Facebook pages, etc.) How does the group
use these texts? Are group members expected to use
these texts in a specific way?
Are there ways that these texts are used that an outsider
might not understand?
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EVEN MORE
QUESTIONS
Ask questions about lexis (vocabulary).
Is there special terminology or abbreviations that
members of the group must know/learn to participate in
the group? What are some of these terms?
Why are these terms used?
How long did it take you to learn those terms?
Define some of the terms/abbreviations used by your
group.
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GET STARTED
In-Class Writing
Think of potential interviewees. Based on the questions we
have just gone over, write your own questions. You may base
them on the examples, but make them more specific to the
person or people you are thinking about interviewing andyour discourse community.
You r real interviews s hou ld consis t of 7-10 quest io ns
more i f you w ish. (I know th at many of you m ay be exper ts
in you r discou rse communi t ies, but get t ing informat ion
from someone elses point of view can be very useful.)
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PART TWO:
SURVEYS
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WHY CONDUCT A
SURVEY?
Surveys in the situation of our reports can help
you to do two things:
Establish the language and communication
practices that are most important to yourdiscourse community by surveying multiple
members of that community.
Find out what is common knowledge and what is
specific to your discourse community bysurveying nonmembers.
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SURVEYING 101
Basic types of surveys
Questionnaire
Multiple choice
Open-ended (long or short answers)
Face-to-face interview
Ask multiple subjects the same questions and
record their answers.
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SURVEYS WITHIN THE
DISCOURSE COMMUNITY
If you choose to conduct a survey within your discourse
community, the following are types of questions you should
ask:
What is the most significant way that you (the person
being surveyed) communicate with other group members?
How often do you communicate with other group
members?
Are there certain words or abbreviations that you use
when talking to your group that you do not use whentalking to people outside the group? What are those
terms?
Etc.
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SURVEYS OUTSIDE THE
DISCOURSE COMMUNITY
If you choose to interview people who are not members ofyour discourse community, the following are the types ofquestions you should consider asking:
Have you heard of (your discourse community)?
Have you ever participated in (your discourse community)in any way?
Would you feel comfortable discussing (a key aspect ofyour discourse community) with a member of (yourdiscourse community)?
If your discourse community uses a specific vocabulary,ask nonmembers if they know/understand terms.
Etc.
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HOW TO CONDUCT
SURVEYS
Make sure to get the name of the person you interview.
Face-to-face
Take notes or record brief interviews
Questionnaires
Print out questionnaires and distribute
Use an online survey creator
Zoomerang: http://app.zoomerang.com/Home/
Facebook polling applications
http://app.zoomerang.com/Home/http://app.zoomerang.com/Home/http://app.zoomerang.com/Home/