etailing india 3rd annual expo event - presentation by prakash menon

15
secrets of a world class retailer

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Post on 16-Jul-2015

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secrets of a world class retailer

LED

CUSTOMER

ABSOLUTE INTERNAL

TRANSPARENCY

COMMUNICATE, COMMUNICATE

CREATE HEROES

MEASURE EVERYTHING

COSTS MATTER

FANATICAL

SIMPLICITY

BY SUNDOWN’ -SPEED

BE A

MERCHANT

SHOP AT

HOME

SUPPLY CHAIN IS SEXY

The Bad news must travel faster than the Good

news

‘CAN DO’ATTITUDE

IT’S ALL ABOUT

INTEGRATION