estimating practices and procedures · estimating practices and procedures scottsdale, az july 23,...

Estimating Practices and

ProceduresScottsdale, AZ

July 23, 2008July 23, 2008


Procedures Committee

True to our mission statement; True to our mission statement;

present updates from each present updates from each

providers Pproviders P--page reference page reference

information, share updates and information, share updates and

specific applications in order to specific applications in order to

improve the efficiency and improve the efficiency and

accuracy of writing estimates. accuracy of writing estimates.

Back Back –– to to -- BasicsBasics

Database Review

�� Review use of each database provider Review use of each database provider

for common reference to committee for common reference to committee

issues studied.issues studied.

�� General overview of each providers General overview of each providers

process to Pprocess to P--Page Reference items.Page Reference items.

�� How are each providers information How are each providers information

used and applied.used and applied.



1. Provide a general overview of documents 1. Provide a general overview of documents

and information that is available and where and information that is available and where

they are located.they are located.



AudatexAudatex

Mr. Rick TuuriMr. Rick Tuuri

Associate Vice PresidentAssociate Vice President

Industry RelationsIndustry Relations

www.audatex.uswww.audatex.us



AudatexAudatex

�� www.audatex.uswww.audatex.us

�� Online TrainingOnline Training

�� Database Reference ManualDatabase Reference Manual

�� Imbedded in all productsImbedded in all products

�� No charge, available to clients and nonNo charge, available to clients and non--

clientsclients



Explain how your rules books/pages are Explain how your rules books/pages are

designed and how should they be applied?designed and how should they be applied?

Audatex: Very carefullyAudatex: Very carefully

InterInter--Industry input, defined and refined Industry input, defined and refined

annually.annually.



Specific applications:Specific applications:

Body: Treatment of Feather, fill and edge?Body: Treatment of Feather, fill and edge?





Audatex: UserAudatex: User--judgment; Audatex plans to judgment; Audatex plans to

provide decision support for repaired panels provide decision support for repaired panels

in December release of ADXEin December release of ADXE




General: Is there a specific reference of General: Is there a specific reference of

included/not included items?included/not included items?

Audatex: YesAudatex: Yes






Paint: Treatment of paint blend and blend Paint: Treatment of paint blend and blend within a panel?within a panel?

Audatex: Blend is defined as application of Audatex: Blend is defined as application of color and clear to an undamaged adjacent color and clear to an undamaged adjacent panel to facilitate the appearance of colorpanel to facilitate the appearance of color--match. Intelligently automated to prevent match. Intelligently automated to prevent unintentional use for other operations.unintentional use for other operations.




General: How does your application treat General: How does your application treat

materials handling (seam sealers, corrosion materials handling (seam sealers, corrosion

protection, etcprotection, etc……)?)?

Audatex: The time is included in replacement Audatex: The time is included in replacement

panels; the materials are a userpanels; the materials are a user--entered entered

value. value.




General: Explain how reference pages address General: Explain how reference pages address component classifications (M,S,B,R etccomponent classifications (M,S,B,R etc……))

Audatex: Substrate materials are identified in Audatex: Substrate materials are identified in the database and displayed to the user the database and displayed to the user during estimate preparation. December during estimate preparation. December release of ADXE plan is to include substrate release of ADXE plan is to include substrate print on estimate and labor report.print on estimate and labor report.




Paint: Tint and blend, block and fill, dePaint: Tint and blend, block and fill, de--nib and nib and polishpolish

�� Tint to blend (one cycle) included in refinish timesTint to blend (one cycle) included in refinish times

�� Block and fillBlock and fill

�� included for replaced panelsincluded for replaced panels

�� judgment time for repaired panels.judgment time for repaired panels.

�� DeDe--nib and polish: not includednib and polish: not included

�� All in reference ManualAll in reference Manual






Body: Treatment of adjacent damage Body: Treatment of adjacent damage

applications (welding, grinding, access to applications (welding, grinding, access to

repair area)repair area)

�� NotNot--includedincluded

�� Noted in Reference ManualNoted in Reference Manual



MitchellMitchell

Mr. Tom FlemingMr. Tom Fleming

Vice President Vice President

Industry RelationsIndustry Relations

Web site reference:Web site reference:








Mitchell Mitchell ––

Database estimating reference information is available for easy Database estimating reference information is available for easy

reference in both electronic and print products, and by web accereference in both electronic and print products, and by web accessss

�� PP--Pages Pages ““one click, dropone click, drop--downdown”” from estimate in UltraMate, and from estimate in UltraMate, and

in the front of all Collision Estimating Guides. in the front of all Collision Estimating Guides.

�� Mitchell web site for easy access to Procedure Reference in Mitchell web site for easy access to Procedure Reference in

English, French and Spanish for both user and nonEnglish, French and Spanish for both user and non--customer alike customer alike

�� Labor and Part information notes located on individual database Labor and Part information notes located on individual database

entry lines for reference when creating an estimateentry lines for reference when creating an estimate

�� TollToll--free phone and efree phone and e--mail access to database editorial staff for mail access to database editorial staff for

reference information and clarification (1reference information and clarification (1--800800--854854--7030 x8220)7030 x8220)

�� Mitchell Mitchell ““UU”” University University -- web based, hands on estimating trainingweb based, hands on estimating training



2. Explain how your rules books/pages are 2. Explain how your rules books/pages are



Procedures CommitteeMitchell Mitchell ––

�� Logical format the way you Logical format the way you view vehicle from front to rearview vehicle from front to rear

�� Estimating General Info and Estimating General Info and Addition to Labor Times, pages Addition to Labor Times, pages PP--1 to P1 to P--4 4

�� Procedure Explanation # 1 Procedure Explanation # 1 Front Bumper on PFront Bumper on P--5, through # 5, through # 29 Special Cautions on P29 Special Cautions on P--4848

�� Reference Information, Reference Information, Abbreviations on PAbbreviations on P--49, through 49, through Materials cost on PMaterials cost on P--53 53







MitchellMitchell-- Identifies Feather, Prime & Block as a Identifies Feather, Prime & Block as a

NotNot--Included Included REFINISHREFINISH operationoperation

�� The procedure explanation is listed on page P42, The procedure explanation is listed on page P42,

Refinish Procedure 28, in the General Information Refinish Procedure 28, in the General Information

sectionsection

�� The explanation crossThe explanation cross--references viewing references viewing

Estimating Information page PEstimating Information page P--3 for details on 3 for details on

welded panelswelded panels



Mitchell Mitchell –– Refinish Procedure 28Refinish Procedure 28



Mitchell Mitchell –– Labor General Information page P3Labor General Information page P3








Mitchell Mitchell –– Estimating Information page P3Estimating Information page P3

Additions to Labor TimesAdditions to Labor Times

�� Access TimeAccess Time

�� AntiAnti--corrosion Rust Resistant Materialcorrosion Rust Resistant Material

�� Broken Glass CleanBroken Glass Clean--upup

�� Detail: Clean vehicle to preDetail: Clean vehicle to pre--accident conditionaccident condition

�� Drain and Refill: Fuel (see fuel tank)Drain and Refill: Fuel (see fuel tank)

�� Electronic Components:Electronic Components:

�� Time to R&I as necessaryTime to R&I as necessary

�� ReRe--set memory code functionset memory code function

�� Computer relearn procedures when battery is disconnected Computer relearn procedures when battery is disconnected


Procedures CommitteeMitchell Mitchell –– Estimating Information page P3Estimating Information page P3

Additions to Labor TimesAdditions to Labor Times (continued)(continued)

�� Fabrication: reinforcements or inserts not cut from existing or Fabrication: reinforcements or inserts not cut from existing or

new part, but from raw stocknew part, but from raw stock

�� Frame SetFrame Set--Up: See definitions section on page P2Up: See definitions section on page P2

�� Measure and Identify: structural damage by comparing vehicle Measure and Identify: structural damage by comparing vehicle

measurements to OEM specifications measurements to OEM specifications

�� Plug and Finish: unneeded holes on parts being installedPlug and Finish: unneeded holes on parts being installed

�� Repair or Align: parts adjacent to part being replaced Repair or Align: parts adjacent to part being replaced

�� Rework Parts: to fit a particular year modelRework Parts: to fit a particular year model

�� Tar and Grease RemovalTar and Grease Removal

�� Transfer Time: for brackets/ reinforcements from old to new partTransfer Time: for brackets/ reinforcements from old to new part




Paint: Treatment of paint blend and blend Paint: Treatment of paint blend and blend

within a panel?within a panel?



MitchellMitchell-- Does Not provide a labor formula nor Does Not provide a labor formula nor

guidelines for guidelines for ““Blend within a panelBlend within a panel”” or what may or what may

be commonly referred to as be commonly referred to as ““Spot RepairSpot Repair””

�� Refinish Procedure 28, page P42, provides Refinish Procedure 28, page P42, provides

definitions of definitions of ““Spot RepairSpot Repair”” and and ““Blend for Color Blend for Color

MatchMatch”” for reference and comparison for reference and comparison

�� UltraMate will not automate a Blend Adjacent UltraMate will not automate a Blend Adjacent

Panel Labor Allowance on a Panel Labor Allowance on a ““Repaired PanelRepaired Panel”” the the

user must enter a judgment labor allowance user must enter a judgment labor allowance











MitchellMitchell-- Estimating Information page P3, Labor Estimating Information page P3, Labor

General Information identifies:General Information identifies:

SHOP MATERIAL: SHOP MATERIAL: The labor times in the The labor times in the

database do not take into account the cost of database do not take into account the cost of

any materials, or the cost of hazardous any materials, or the cost of hazardous

materials recycling or disposalmaterials recycling or disposal






General: Review part designation classifiers General: Review part designation classifiers

for different applications.for different applications.


Procedures CommitteeMitchell Mitchell –– Part General Information explanations begin on PPart General Information explanations begin on P--

1 including the following symbols that are used throughout 1 including the following symbols that are used throughout the estimating information. For reference see page P1 and the estimating information. For reference see page P1 and P2, Estimating Information P2, Estimating Information

Estimating Practices and Procedures

Committee






Paint: Tint and blend, block and fill, dePaint: Tint and blend, block and fill, de--nib nib

and polishand polish



Mitchell Mitchell –– Refinish Procedure 28, page P43 Refinish Procedure 28, page P43

identifies the following as identifies the following as Not Included Not Included

OperationsOperations ::

�� Blend into adjacent panel and/or panels, or nearest Blend into adjacent panel and/or panels, or nearest

breaking pointbreaking point

�� Color match or tintingColor match or tinting



Mitchell Mitchell ––

�� Refinish Procedure 28, page P42 provides Refinish Procedure 28, page P42 provides

information on information on ““Feather, Prime & BlockFeather, Prime & Block”” and was and was

referenced previously in this presentation on slide referenced previously in this presentation on slide

number 10number 10

�� ““Finish Sand & BuffFinish Sand & Buff”” and and ““DeDe--nib & Finessenib & Finesse””

labor time formulas and information is available in labor time formulas and information is available in

Refinish Procedure 28, page P47 as follows: Refinish Procedure 28, page P47 as follows:


Committee


Committee





applications ( welding, grinding, access to applications ( welding, grinding, access to




Mitchell Mitchell –– Reference to adjacent panel damage is noted in Reference to adjacent panel damage is noted in two specific areas within the Ptwo specific areas within the P--PagesPages

�� Additions to Labor Times, in Estimating Information Additions to Labor Times, in Estimating Information on page P4 (see previous slide number 14)on page P4 (see previous slide number 14)

�� Repair or Align: Parts adjacent to parts being Repair or Align: Parts adjacent to parts being replaced replaced

�� Refinish Procedure 28, page P43, Not Included Refinish Procedure 28, page P43, Not Included Operations:Operations:

�� Feather, Prime & Block paint damage to adjacent Feather, Prime & Block paint damage to adjacent panel and/ or panels joined by weldinpanel and/ or panels joined by welding due to burn g due to burn damage damage



CCC/MotorCCC/Motor

Mr. John Lypen Mr. John Lypen

Motor director of Industry RelationsMotor director of Industry Relations

Mr. Bruce YungkansMr. Bruce Yungkans

CCC Technical Product ManagerCCC Technical Product Manager






Where to find MOTOR’s Guide To

Estimating (GTE)

�� MOTOR Information SystemMOTOR Information System’’s Guide To s Guide To Estimating can be found online at Estimating can be found online at www.motor.comwww.motor.com and and www.cccis.comwww.cccis.com

�� The GTE can be found in the back of The GTE can be found in the back of MOTOR collision estimating publications.MOTOR collision estimating publications.

�� The GTE can be found by selecting The GTE can be found by selecting GuideGuide……on the CCC Pathwayson the CCC Pathways®® Estimate tab.Estimate tab.

�� Vehicle Vehicle ––specific information can also be specific information can also be found in Headnotes and Footnotes.found in Headnotes and Footnotes.

GTE at www.motor.com

GTE in Pathways



2. Explain how your rules books/pages are 2. Explain how your rules books/pages are


MOTOR GTE Layout

GTE Pages Development

�� The purpose of the GTE is to define guidelines for The purpose of the GTE is to define guidelines for

creating comprehensive estimates.creating comprehensive estimates.

� MOTOR updates the GTE based on changes in

vehicle design, new technology, new repair

methodology and feedback from end users.

�� Additions to the GTE are indicated by blue text.Additions to the GTE are indicated by blue text.

GTE Pages Application

�� Most GTE rules and formulas such as Overlap and Most GTE rules and formulas such as Overlap and

Included/Not included items are programmatically Included/Not included items are programmatically

applied in CCC Pathwaysapplied in CCC Pathways®®..

�� Knowing what can and should be added or Knowing what can and should be added or

subtracted from an estimate based on Included/Not subtracted from an estimate based on Included/Not

Included items is the key to a creating a Included items is the key to a creating a

comprehensive estimate.comprehensive estimate.

�� Understanding the GTE Understanding the GTE in its entiretyin its entirety is essential is essential

for all users of MOTOR collision estimating data.for all users of MOTOR collision estimating data.





Feather, Fill and Edge

�� Feather, Fill, and Edge is Not Included.Feather, Fill, and Edge is Not Included.

� Estimated Work Times for Feather, Fill and Edge

should be negotiated between estimators using an

“on-the-spot” evaluation.

� Please refer to Refinishing Procedures,

Refinish Time Premise in the Guide to

Estimating.






Included/Not Included Items

Included/Not Included Items are located in four

places in MOTOR Collision Estimating Data:

� Within the GTE Labor Procedures, General Labor

Time Premise

� Within the GTE Labor Procedures, Group-

Specific headings

� In Headnotes

� In Footnotes

Four Location of Included/Not Included Items

� Labor Premise and Specific Groups � Headnotes and Footnotes

General Labor Time Premise

Group Specific

Head notes

Footnotes




Paint: Treatment of paint blend and blend Paint: Treatment of paint blend and blend

within a panel?within a panel?

Color Blend

� Calculations for blending are based upon the outer

surface only and should not include additions for

underside, inside or edges of the blend panel.

� Blending within a panel is not covered in MOTOR

CRASH Estimating Data.

� Please refer to Refinishing Procedures, Color

Blend in the Guide to Estimating.







Included Material Applications

� Time for applying:

� Paint

� Seam sealer

� OEM Caulking

� Please refer to Labor Procedures, Labor Time

Premise in the Guide to Estimating.

Not-Included Material Applications

� Time for applying:

� Caulking of repaired panels

� Anti-corrosion material

� Sound insulate

� Structural foam

� Weld-through primer



Material Costs

�� Material costs are not included with any procedure Material costs are not included with any procedure

or operation. or operation.






General: Explain how reference pages address General: Explain how reference pages address

component classifications (M,S,B,R etccomponent classifications (M,S,B,R etc……))

Component Classification

� The purpose of classifying components is to

describe properties of the component.

� Use of MOTOR component classification to

determine labor rates is at the sole

discretion of the end user.

�Users determine rates.

MOTOR Component Classification

� M (Mechanical)

� Components that transform one form of motion or energy into another.

� These components would likely be serviced at a mechanical service facility rather than a body repair facility if that component failed during normal operation.

� S (Structural)

� Components that provide a load bearing foundation for the purpose of safety and/or stability.

� No Classification

� Components that do not fall under one of the other two classifications.




Paint: Tint and blend, block and fill, dePaint: Tint and blend, block and fill, de--nib nib

and polishand polish

Tint and Blend and Block and Fill

�� Tint and Blend and Block and Fill are Not Tint and Blend and Block and Fill are Not Included operations.Included operations.

�� Estimated Work Times for both operations are Estimated Work Times for both operations are best left to the judgment of the estimator using an best left to the judgment of the estimator using an ““onon--thethe--spotspot”” evaluation.evaluation.

�� In CCC PathwaysIn CCC Pathways®®, a manual line item entry can , a manual line item entry can be used.be used.

�� Please refer the Refinish Time Premise, Basic Please refer the Refinish Time Premise, Basic Color Coat Application, and Refinish Time Color Coat Application, and Refinish Time Premise, Prime and Block in the Guide to Premise, Prime and Block in the Guide to Estimating.Estimating.

MOTOR’s Recommended Formula

for De-Nib and PolishHOOD, ROOF, TRUNK LID, SPOILER

� First panel add up to 20% of full base refinish time,

each additional panel add up to 10%.

FENDER, DOOR, QUARTER PANEL, BUMPER COVER

� First panel add up to 10% of full base refinish time,

each additional panel add up to 5%.

� Please refer to Refinishing Procedures, De-Nib and Polish in the Guide to Estimating.





applications ( welding, grinding, access to applications ( welding, grinding, access to


Adjacent Panel Damage�� Suggested refinish operation times do not include Suggested refinish operation times do not include

additional time for repair of damage to adjacent additional time for repair of damage to adjacent panels resulting from normal cutting, welding and panels resulting from normal cutting, welding and grinding procedures.grinding procedures.

�� The amount of damage can vary considerably The amount of damage can vary considerably depending upon process and technique used by the depending upon process and technique used by the servicing technician and, therefore, is impractical to servicing technician and, therefore, is impractical to anticipate.anticipate.

�� MOTOR recommends these factors be considered MOTOR recommends these factors be considered before finalizing any repair cost estimate.before finalizing any repair cost estimate.

�� Please refer to Refinishing Procedures, Weld Please refer to Refinishing Procedures, Weld Zone/Adjacent Panel in the Guide to Estimating.Zone/Adjacent Panel in the Guide to Estimating.

Weld Zone/Adjacent Panel

�� Please refer to Refinishing Procedures, Weld Please refer to Refinishing Procedures, Weld Zone/Adjacent Panel in the Guide to Estimating.Zone/Adjacent Panel in the Guide to Estimating.



Audience Questions?Audience Questions?

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