establishing medical operations coordination cells …...2020/04/24  · patient transfer...

78
Unclassified//For Public Use TRACIE HEALTHCARE EMERGENCY PREPAREDNESS INFORMATION GATEWAY ASPR ASSISTANT SECRETARY ~- OR PREPAREDNESS AND RESPONSE Establishing Medical Operations Coordination Cells (MOCCs) for COVID-19 April 24, 2020 1 Unclassified//For Public Use Access the recorded webinar here: https:// attendee.gotowebinar.com/recording/256769356898835472 Access speaker bios here: https://files.asprtracie.hhs.gov/documents/establishing-mocc-for- covid-19-webinar-speaker-bios.pdf Access Q and A here: https://files.asprtracie.hhs.gov/documents/aspr- tracie-ta-mocc-webinar-qa-final.pdf

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UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

Establishing Medical Operations Coordination Cells (MOCCs) for COVID-19

April 24 2020

1 UnclassifiedFor Public Use

Access the recorded webinar here httpsattendeegotowebinarcomrecording256769356898835472

Access speaker bios herehttpsfilesasprtraciehhsgovdocumentsestablishing-mocc-for-covid-19-webinar-speaker-biospdf

Access Q and A here httpsfilesasprtraciehhsgovdocumentsaspr-tracie-ta-mocc-webinar-qa-finalpdf

UnclassifiedFor Public Use

llirL TECHNICAL IIPr RESOURCE$

__II_ ASS ISTANCE CENTER

J ~ INFORMATION ~ EXCHANGE

asprtraciehhsgov

1-844-5-TRACIE

askasprtraciehhsgov

ASPR AUIS1ANT bulllCUTtamp~ ~00

UIPAUDgt1111 ~gtIC UfPO~H HUtTHCdl h oUGpound NC1 HpoundhH0Npound~~

I NfORMAT IONGAIEWAf

ASPR TRACIE Three Domains

bull Self-service collection of audience-tailored materials

bull Subject-specific SME-reviewed ldquoTopic Collectionsrdquo bull Unpublished and SME peer-reviewed materials

highlighting real-life tools and experiences

bull Personalized support and responses to requests forinformation and technical assistance

bull Accessible by toll-free number (1844-5-TRACIE)email (askasprtraciehhsgov) or web form (ASPRtraciehhsgov)

bull Area for password-protected discussion amongvetted users in near real-time

bull Ability to support chats and the peer-to-peerexchange of user-developed templates plans andother materials

2

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Resources

3

bull

bullbullbull

ASPR TRACIE COVID-19 Page

ndash Critical Care Surge Resourcesndash Hospital Triage Screening Resourcesndash Regional Support Resources

ASPR COVID-19 PageCDC COVID-19 PageCoronavirusgov

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

Moderator Meghan Treber MS ASPR TRACIE

UnclassifiedFor Public Use 4

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

Melissa Harvey RN MSPH Hospital Team Lead Healthcare Resilience Task Force Director Health System Management Office of the Chief Medical Officer US Department of Homeland Security

5 UnclassifiedFor Public Use

6Saving Lives Protecting Americans

Executive Summary

Some hospitals areoverwhelmed with

COVID-19 patients while successful mitigation has

created excess capacity in nearby hospitals creating

an opportunity to transferpatients

MOCCs are a strategy to optimize patientdistribution by

augmenting EOCs withclinical experts that

synthesize and coordinate healthcare capacity

The MOCC strategy can beimplemented nationwide (at sub-state state- and

regional levels) through amodifiable toolkit technical

assistance and federal funding permitting

flexibility for states while optimizing patient

distribution

6

7Saving Lives Protecting Americans

bullbull

--

MOCCs | Problem Statement COVID-19 has resulted in asymmetrical hospital utilization certain regionsrsquo healthcare systems have experienced a surge in patients while others have excess capacity

What are we seeing

Hospitals are the preferred location for seriously ill Facilities with 50+ Beds COVID-19 patients due to existing patient care expertise and resources

Most hot spots are geographically localized overwhelming local healthcare facilities

While some facilities are overwhelmed successfulmitigation in neighboring areas has created excesscapacity in nearby hospitals creating an opportunity to transfer patients

bull bull bull bull

bull middott middot

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bull

D

bull

middot~middotmiddotmiddot

bull le bull l bull bull bull bullt + bull_ I bull bull bull bull bullbull bull bull bull + bull middotmiddot middot middot ~ bullmiddot middotmiddotJ~

-i bullbull bullbullbullbull -ii bull ~ bull ~ bull ~bull bull bull Abull~

bull bullbull i bullbull bullbull middotr bullbullbull bull bullbull bull middotmiddot

i l _

Number of ICU Beds

above 90 control limit of national average below 90 control limit of national average within 90 control limit of national average

Patient transfer coordination through dedicated staffing and data collectionanalysis can improve patient allocation at the sub-state state and federal levels

bull

bullbull

0

7

8Saving Lives Protecting Americans

bull

A MOCC AIMS TO

Move patients to the at the right to improve staff and right time in the patientsupplies provider right way well-being

8

9Saving Lives Protecting Americans

MOCCs | Concept MOCCs can be activated at the Sub-State Regional State and Federal levels to facilitate patient movement and resource allocation during a surge event There are three types of MOCCs included in the concept sub-state Regional Medical Operations Coordination Centers (RMOCCs) State Medical Operations Coordination Centers (SMOCCs) and Federal Medical Operations Coordination Centers (FMOCCs)

RMOCC Sub-State Level

SMOCC State Level

FMOCC Federal Level

HHS Region A HHS Region B

RegionA

State A

RegionB

State A

RegionC

State A

State D HHS Region B

State E HHS Region B

State A HHS Region A

State B HHS Region A

State C HHS Region A

RegionD

State B

RegionE

State B

RegionF

State C

RegionG

State C Region

H State D

RegionI

State D

RegionJ

State D

RegionK

State E

RegionL

State E Region

M State E

State F HHS Region B

RegionN

State F

RegionO

State F

Patient transfer coordination activity originates with the RMOCC The SMOCC can help transfer patients to a facility in a neighboring sub-state region The FMOCC can transfer patients to a neighboring state or Federal

HHS Region if that is closer 9

MOCCs | General Activity Summary

MOCCs are cells within emergency operations centers (EOCs) at the sub-state regional state and federal levels (FEMAHHS regions) that facilitate patient movement and resource allocation

MOCC PRIORITIES

bull Adding clinical staff to existing EOCs and RRCCsbull Establishing stakeholder agreements that allow for collecting data regarding health system capacity synthesizing the data to

understand the needs of the system and determining areas of the system that may be overwhelmedbull Facilitating movement of patients staff and supplies between healthcare facilities andor states

MOCC ROLE

bull Acting as a single point of contact (POC) for requests from multiple stakeholders such as healthcare facilities RMOCCs and SMOCCsbull Reviewing facilitating and processing patient movement staffing and supply requests and providing medical consultation to

facilitate the decompression of health systems

MOCC DATA ACTIVITIES

bull Collecting analyzing and disseminating information to and from stakeholders to develop comprehensive situational awarenessbull Establishing protocols systems and triggers to inform operational planning stakeholder communications and transfer decision

making

10

~ - ~--~- ----- -

MOCCs | Toolkit

The MOCCs Toolkit contains information on funding a MOCC standard operating procedures for each type of MOCC including integration with ESF-8 roles and responsibilities staffing and transport coordination

FUNDING

bull FEMA Public Assistancebull FEMA Mission Assignmentbull ASPR Hospital Preparedness

Programbull CDC Public Health Emergency

PreparednessCrisis Agreement

STANDARD OPERATING TRANSPORT PROCEDURES COORDINATION

bull RMOCCSMOCC

bull FMOCC

bull Transportation workflows andbull transfer checklists

Each MOCC SOP includes details on bullbullbullbullbull

MOCC Integration with ESF-8Roles and ResponsibilitiesStaffingOperationsPatient MovementMedical Resource Sharing

The MOCCs Toolkit will be located on ASPR TRACIE

11

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

Steven Mitchell MD FACEP Medical Director Western Washington Regional COVID Coordination Center Medical Director Emergency Department Harborview Medical Center

12 UnclassifiedFor Public Use

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Western Washington MOCC

bull

bull

bull

First US COVID-19 case Jan 21ndash Snohomish County WA

First US COVID-19 death Feb 29ndash King County WA

First major outbreak late FebMarch1

ndash 167 cases at Long-Term Care Facilitybull 101 residents 50 staff and 16 visitorsbull 43 deaths

1 Epidemiology of Covid-19 in a Long-Term Care Facility in King County Washington N Engl J Med 2020 Mar 27

13

UnclassifiedFor Public Use

THE WALL STREET JOURNAL

One Nursing Home 35 Coronavirus Deaths Inside the Kirkland Disaster

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfOR MATIO N GATEWAY

King County LTCF Outbreak

~be ~cu Uork ~itnes

Its Pure Panic A Wrenching Wait at Nursing Home Where Coronavirus Took Hold Cut off from their relatives inside a virus-stricken nursing center families are frantically searching for help and basic information

14

UnclassifiedFor Public Use

Characteristics and Outcomes of 21 Critshyically Ill Patients With COVID-19 in Washshyington State Matt Arentz MD1 Eric Yim MD2 Lindy Klaff MD2 et al

Author Affiliations I Article Information

JAMA Published online March 19 2020 doi101001jama20204326

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Single LTCF - Single Hospital

bull Overwhelmed bull No coordination bull Not isolated example

15

UnclassifiedFor Public Use

~) NORTHWEST HEALTHCARE HARBORVIEW MEDICAL CENTER

UW Medicine [f]KingCounty

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Medical Operations Coordinating Cell

bull Disaster Medical Coordination Center

bull Regional COVID Coordination Center (RC3) ndash Harborview Medical CenterKing County ndash Northwest Health Response Network

16

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Regional COVID Coordinating Center ndash Western Washington

17

UnclassifiedFor Public Use

Staffing

Impacts

Resource

Impacts

Ventilators PPE

urveillance of Hospitals

Health

Surveillance of Congregant

Settings

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Two Surveillance Pillars of the RC3

18

UnclassifiedFor Public Use

Health System __-1

Level Loadin

ealth System

Coordination of Resources

ASPR AUIS1ANT bulllCUTtamp~ ~00

UIPAUDgt1111 ~gtIC UfPO~H HUtTHCdl h oUGpound NC1 HpoundhH0Npound~~

I NfORMAT IONGAIEWAf

Two Coordination Pillars of the RC3

19

UnclassifiedFor Public Use

WA HEALTH G) About f) Stevo Mltchell

E-- Home

Q~ _ (WIJ - _uw_ 0

COVIDbulllltl1-t1 ltD _

ltD _

ltD AvilfllHlty - ~c_

44

J -(--

8 j ((MON_

36 j

--0 18 22 0 42 2~

jll 4Jtbull

r 11H -middot- __ ~ -- I 1rA

I --- --J - 353 600 500 1000 806 00 -- -- --

8 J _

101 25

fj)

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH hoUGpoundNC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATION GATEWAY

Emergency Response Platform - Microsoft

bull Constrained Resources ndash Staffing ndash Beds bull Critical Care bull Acute Care

ndash Equipment bull Ventilators bull PPE

ndash COVID-19 patients

20

UnclassifiedFor Public Use

WA HEALTH C) About - Steve

~ Homo

6-hiyenHiiii+MF _ _ a

KING

43 COVID JM1Q

267

55 CD IDlnn1bned

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfOR MATIO N GATEWAY

Emergency Response Platform - Microsoft

bull Next Releasendash Long Term Care Facilitiesbull COVID-19 Impactsndash Positive Patientsndash Positive Health Care

Workers raquo of staff impacted

bull PPE availability

21

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

William Fales MD FACEP FAEMS Medical Director Division of EMS and Trauma Michigan Department of Health and Human Services

22 UnclassifiedFor Public Use

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Michiganrsquos Healthcare Preparedness Program bull Michigan Department of Health and Human Services ndash Bureau of EMS Trauma and Preparedness

bull 8 Regional Healthcare Coalitions ndash Hospitals EMS LPH EM LTC Tribal Health ndash Regional Coordinator Assistant Coordinator

Medical Director (25 FTE) ndash Regional Medical Coordination Center bull Multi-Agency Coordination Center bull Statewide use of EMResource by hospitals EMS

23

UnclassifiedFor Public Use

p ror

~ SC ON5

Sault Ste Marie

N

bull

Huron

Madison Milwa uk ee Graed Rapids bull bull e bull ~ 3rnia

L~nsi~ g bull - It bull

bullbullbullbull bull bull bull bull De troi t

bull Glwcago bull bull bull

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfOR MATIO N GATEWAY

Michigan COVID-19 bull bull

bull

First 2 cases ndash March 10 Asymmetric epidemiology ndash SE Michigan ndash Extreme Activity ndash Rest of Michigan ndash Sporadic Activity ndash Comparable to other states

Extreme conditions in SE MI ndash Peak hospitalizations gt4400 ndash 12-days with gt1000 on ventilation bull 1223 on ventilation on one day

ndash Peak intubations in 1 day 176 Source John Hopkins Coronavirus Resource Center (Retrieved 4212020)

24

UnclassifiedFor Public Use

Barrie

Toronto

Hamilton

bull bull

bull

Lake Ontario

bull Ro~besterbull

bull

bull

Brockville bull Kingston

~~w voRK

bull bull bull

bull

bull Pt0NfV VAN1A bull

bull

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H I NfOR MATION GATEWAY

bull

bull bull ~ ba riy

bull bull

Michigan COVID-19 bull First 2 cases ndash March 10

Asymmetric epidemiology bull ndash SE Michigan ndash Extreme Activity ndash Rest of Michigan ndash Sporadic Activity ndash Comparable to other states

bull Extreme conditions in SE MI ndash Peak hospitalizations gt4400 ndash 12-days with gt1000 on ventilation bull 1223 on ventilation on one day

ndash Peak intubations in 1 day 176 Source John Hopkins Coronavirus Resource Center (Retrieved 4212020)

25

UnclassifiedFor Public Use

I I I I I I I I I I I I I

ASPR TR AC IE ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Detroit vs New York City COVID-19 Daily Hospital Admissions

New York City vs Detroit 1800 1600 1400 1200 1000 800 600 400 200 0

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21

NY City Detroit

Source MI EMResource

NYC NYC Department of Health and Mental Hygiene 26

UnclassifiedFor Public Use ASPR TR AC IE ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Detroit vs New York City

1 1 I 11111 111 11 11 1111 1 II II 1 1 1

400

300

200

COVID-19 Daily Hospital Admissions Per 1 Million PopulationNew York City vs Detroit

40-Day Post-Outbreak Mortality bull NY City 646 deaths per million bull Detroit 919 deaths per million

100

0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21

NY City Detroit

Source MI EMResource

NYC NYC Department of Health and Mental Hygiene 27

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Michigan Healthcare Surge Strategy Goal bull Save lives and reduce pain and suffering by optimizing

the use of the statersquos healthcare resources ndash Extend conventional standards of care to as many

patients as possible ndash Minimize the need for crisis standards of care bull Especially while conventional capacity exists

28

UnclassifiedFor Public Use

--

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Michigan Healthcare Surge Strategy Components bull Relief Hospitals

bull Alternate Care Sites EMS

ndash Home Care Sites

ndash Relief Personnel

29

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Relief Hospitals vs Alternate Care Sites bull Relief Hospitals The objective is to extend the

conventional standard of care to as many citizens in need as possible (ie minimize the need to move intocrisis standards of care)

bull Alternate Care Sites (ACS) The objective is to delivercrisis standards of care (as close to the conventional standard of care as possible) in extreme conditions in which the conventional standard of care can not be provided at overloaded hospitals

30

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Relief Hospital ldquoAskrdquo bull Hospitals have been previously asked to be able to

surge an additional 20 above average daily census ndash Increased to 50 ldquosuper surgerdquo

bull Relief Hospitals provide 10 of their expanded capacity to assist severely impacted hospitals ndash While preserving 50 of super-surge capacity bull Many hospitals at very low census

31

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Relief Hospitals and Patient Redistribution

bull Intra-Health System Transfer ndash Coordinated by specific health system

bull Intra-Regional Transfer ndash Coordinated by Regional Medical Coordination Center

bull Statewide Transfer ndash Coordinated by Inter-Hospital Coordination Unit bull AKA Medical Operations Coordination Cell (MOCC)

32

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Statewide Inter-Hospital Coordination Unit State EmergencyOperations Center

Planning Finance Operations

Health Branch

Inter-HospitalCoordination Unit

Physician Consultant

EMS Coordination Group

Logistics

MDHHS Health Emergency Operations

Center

Medical Operations

Coordination Cell

33

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

MOCCs and Patient Redistribution Regional Medical

Coordination Center bull Relief hospitals declare status on

EMResource bull RMCC receives request from

transferring hospital bull RMCC identifies Relief Hospital(s) bull Transferring hospital contacts

Relief Hospital directly bull Relief Hospital accepts patient(s) bull RMCC coordinates EMS PRN

Statewide Inter-Hospital Coordination Unit

Relief hospitals declare status on EMResource

IHCU receives request from RMCC on behalf of transferring hospital

IHCU identifies Relief Hospital(s) Transferring hospital contacts Relief

Hospital directly Relief Hospital accepts patient(s) IHCU coordinates EMS PRN

34

UnclassifiedFor Public Use

Critical 2 Critical 3 Non- 4 Non- Willing to Willing to Comment Care Bed - Care Bed - Critical Critical Take Take Non-COVID-19 non- Care Bed- Care Bed - COVID-19 COVID-19

COVID-19 COVID-19 non- Patients Patients COVID-19

No Yes

22 0 0 o - 4 4 16 24

1 1 5 5

h Ctr 40 8 8 10

1 0 5 5

68 13 34 51

2 Critical 3 Non- 4 Non- Willing to Willing to Comment Care Bed Critical Critical Take Take Non-bull non- Care Bed Care Bed COVID-19 COVID-19 COVID-19 - - non- Patients Patients

COVID-19 COVID-19

nton 0 0 0 0 No No

0 0 24 3 No No Already exceeding critical No No Already exceeding critical

0 0 0 0 ----Already exceeding critical

0 Already exceeding critical

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

EMResource Relief Hospital Participation

35

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

MOCC-Facilitated vs Direct Contact Transfers MOCC Facilitated

bull Hospital has need to transfer bull Regional State MOCC

contacted bull EMResource reviewed by MOCC

to identify Relief Hospitals bull MOCC connects transferring

hospital to Relief Hospital bull Relief Hospital accepts

patient(s) bull MOCC coordinates EMS PRN

Direct Contact Hospital has need to transfer Regional State MOCC

bypassed EMResource reviewed by hospital

to identify Relief Hospitals Transferring hospital contacts

Relief Hospital directly Relief Hospital accepts

patient(s) MOCC coordinates EMS PRN

36

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Patient Redistribution ndash 5 Key Elements

bull bull bull bull bull

Transferring Hospitals Coordinating entity (MOCCs) Situational awareness platform (EMResource) EMS Relief Hospitals

37

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Relief Hospital Recruitment Challenges

Why were so many hospitals in minimally impacted regions resistant to accept patients bull Fea

bull Fear of introducing bringing COVID-19 into their hospital

r of impending ldquostormrdquo ndash ldquoItrsquos just a matter of time till wersquore Detroitrdquo

Need for Epidemiologic Intelligence

38

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Michigan Patient Transfers (41 to 420)

SE MI SCEC MI West and North MI

Region 2N 2S 1 3 5 6 7 8 TOTAL Transferred In 322 457 41 27 38 15 34 25 959 Transferred Out 275 443 46 54 24 20 20 15 897

~15 via MOCC-Facilitated ~85 VIA Direct Contact ~30 Intra-System Transfers

Source EMResource ndash Self-reported by hospitals 39

UnclassifiedFor Public Use

Bureau of EMS Trauma amp Preparedness

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

MOCCs in Michigan

bull Role Facilitation not control bull Staffing at State MOCC ndash Experienced paramedics EMS control center bull Remote component to SEOC

bull Physician role ndash Consultative problem solving medical leadership

bull Use of statewide hospital status application essential ndash Allows hospitals to connect directly

40

UnclassifiedFor Public Use

DHHS Michigan Department or Health amp Human Services

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Summary bull Relief Hospital concept works bull Statewide MOCC successful in coordinating transfers bull EMResource serves as an invaluable tool for

identifying Relief Hospitals bull Decentralized approach where hospitals in need

contact hospitals with capacity requires minimal central coordination

bull Recruitment of Relief Hospitals can be challenging

41

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

Ronald Stewart MD Chair Department of Surgery UT Health San Antonio Long School of Medicine Eric Epley Executive Director CEO Southwest Texas Regional Advisory Council for Trauma (STRAC)

UnclassifiedFor Public Use 42

~ University - Health System

Regional Disaster Response in Texas Implementation of the

RMOC Concept Ronald M Stewart Eric Epley Brian Eastridge Dudley Wait Joe Palifini Dave Miramontes Craig Cooley Donald

Jenkins and the Southwest Texas Regional Advisory Council Team and

Texas Emergency Medical Task Force Region Leaders

ASPR Tracie Webinar April 24 2020

UnclassifiedFor Public Use 43

SouchweGt Tebullas Region1il Aduisory Council

Introduction

UnclassifiedFor Public Use

bull

bull

Trauma system development

bull Routine multiple small-scale disasters

bull Structured cooperation and communication Trauma system infrastructure for

bull bull

Disaster Stroke STEMI Mental Health Perinatal

bull Trauma System Complete Evolution to EmergencyHealth Care SystemmdashWill use Trauma System andEmergency Health Care System interchangeably

bull Health Care Coalition

bull Right Patient Right Place Right Time 44

THE TEXAS TRAUMA SYSTEM

UnclassifiedFor Public Use

22 TRAUMA SERVICE AREAS

REGIONAL ADVISORY COUNCILS

TRAUMA CENTER DESIGNATIONS

STANDARDS OF CARE

HOSPITAL PREPAREDNESS GRANTS

CONSISTENCY THROUGHOUT URBAN SUBURBAN RURAL AND

FRONTIER

45

Southwest Teus Regional Ad11lsory Council

l The Committee -~

on Trauma 1 middot

EHC System Complex Problem Solving

bull Maximally inclusive with respect to stakeholders bull Dialogue and consensus centered upon bull Whatrsquos the right thing to do for the patient or population being served

bull Timely bull Structured cooperation bull Communication ndash Robust and redundant bull Actionable data

bull Bias for action bull Performance improvement processes

UnclassifiedFor Public Use 46

911 Commission

1) FAILURE OF IMAGINATION

2) FAILURE OF POLICY (A FAILURE TO HAVE THE RIGHT INFRASTRUCTURE IN PLACE)

3) FAILURE OF CAPABILITY (A FAILURE TO HAVE THE RIGHT RESOURCES)

4) FAILURE OF MANAGEMENT (THE FAILURE TO COORDINATE THE AVAILABLE RESOURCES AND INFRASTRUCTURE)

Challenge of Large-Scale Disaster Preparation and Management

UnclassifiedFor Public Use 47

Southwest Tecas Regional Advisory Council

Our Experience

A functioning regional trauma (EHC) system provides the framework for an effective response to large-scale disasters

Education and drills are not enough

Linked regional medical operations centers ( or MOCCs) critical to effective disaster response from all causes

UnclassifiedFor Public Use 48

a

Southwest Texas Regional Advisory Council

Managing Wide-Scale Disasters

UnclassifiedFor Public Use 49

Acute Health Care System

bull Critical for emergency response and treatment of acute illness or injury

bull Mostly private and public mix bull Services to individuals bull Distributed and complex

network of providers bull Decisions made clinically

within minutes to hours

Public Health System

bull Largely responsible for most significant health improvements

bull Safety and wellbeing of populations

bull Multidisciplinary science bull Mainly public with centralized

communication bull Decisions with deliberation

and testing usually takes days

EmergencyManagement System

Local State

Federal Emergency Management Response

These Three Systems Must Function Seamlessly and Flawlessly Together

Acute Health Care System

Public Health

Emergency Management

UnclassifiedFor Public Use 50

Communications Problems Common to failures Disasters

Unworkable and Must have a credible and untested plans workable solution to each of these problemsmdashif we are to improve disaster response Lack of coordinated

response UnclassifiedFor Public Use 51

MEDCOM

bull Trauma Transfers-500mo bull Air Medical Management bull Trauma Team Paging bull MCI load-balancing bull Navigation of mental health

patients via Law Enforcement directly topsychiatric facilities

UnclassifiedFor Public Use 52

D D

D D

How to Integrate Disaster Acute Care and Public Health Systems

bull Trauma MEDCOM Communications Center

bull Regional Medical Operations Center

bull Integrated with Local Emergency Operations Center(EOC)

bull Linked to State Emergency Operations Center

UnclassifiedFor Public Use

bull Linked to Federal Emergency Management System53

Southwest Texas Regional Aduisory Council Regional Medical Operations Center (RMOC)

UnclassifiedFor Public Use

Upregulated MEDCOMmdashdramatically enhanced data and comm Functional for 17 years in San Antonio bull Essential elements

bull Formal agreements insuring collaborationbull Representatives of all major stakeholders in one room-physical or virtualbull Formal communication link to the Emergency Operations Centers (EOC)bull Fault tolerant communications systemsbull Software systems ndashWebEOC software

bull bull bull

Monitor and coordinate all critical hospital capacity Monitor all critical public health data Monitor and coordinate all critical EMS agencies

bull Direct tie to the EOC and SOCbull EMTF functionmdashAbility to physically expand and adapt Emergency Medical Task

Forces amp Mobile Medical Units54

Regional Medical Operations Center (RMOC) Regional Medical Operations Center (RMOC)

UnclassifiedFor Public Use 55

Feasible Plan Must work in

real world conditions

UnclassifiedFor Public Use 56

Southwest Te11as Regional Adv isory Council

RMOC Abilities and Advantages

bull Situational AwarenessmdashRegional Consciousness bull Virtual expansion of bed capacity

bull Distribute to all regional facilitiesmdashnot just a few ndashMany Hands Make Light Work bull Proven many times over 15 yearsmdashdistribution of 1000s of patients over a few days

bull Enables health care regional response teams bull Multi-agency rescue teamsmdashswift water rescue etc bull Mobile medical unitsmdashtemporary hospital replacements or augments

bull Load balancing during a surge of patients bull Network with other regions ndash8 RMOC equivalents in Texas bull Integration of Public Health Acute Care and Disaster Management Systems

UnclassifiedFor Public Use 57

Vancouver

Seattle

Idaho Oregon

Nevada

San Francisco

California

lls Angeles

Montana No11 Dakota

Minnesota

South Dakcta

Wyoming

Wisconsin

Iowa Ne~raska

Toronto c ~New Y0rk Boston Detroit middot

ChicatJo middotimiddot New r ark

Denver Oli io

St Louis Kansas

K~ ntucilty Vitgin 1c1

tfort Ca r0 l1na

New Mexico Arlltansas

Atla11ta Oaas

Georgiamp

Texas

Houston

Monterrey C - Gulf of

Miami

RMOC Response and Function to COVID-19

UnclassifiedFor Public Use 58

INTERNAL REPORT - PHI DATA This report contains Protected Health Information and is not intended for public distribution

Date COVID+ Patients COVD+ in ICU

04212020 82

04202020 81 -

04192020 81

Normal

Part ici pating HCS COVID Data as of 0815 Zl-Apr-20

VentBed Data as of 0910 21-Apr-20

41

41

41

COVID+ on Ventilator

24

25

24

BTRAC

All Healthcare Systems

Available Vents I Total Vents Available Vents

554 713 7896

514 710 7296 - ~ -

555 704 7996

Healthcare System Stress Score

I

Available Staffed Total Staffed Available Staffed Beds Beds Beds

1752 4 730 3796

1792 4 700 3896 - - - - - 7 1635 4707 3596

Severe

UnclassifiedFor Public Use 59

INTERNAL REPORT - PHI DAT A This report contains Protected Health Information and is not intended for public distribution

San Antonio Healthcare Systems COVI D-19 Patient Count

Positive Patients on 4212020

Positive Patients Trend 312212020 - 412112020

322 327 411 4 6 4 11 4 16

Systems Reporting Daily Morning Data

Health Sys I Heal th Sys2 HS3 HS4 HSS HS6

PUI Patients on 4212020

82 50

PUI Patients Trend 312012020 - 42112020

80

60

40 38

20

o __ _________________ _

4 21 322 3 27 4 I 4 6 41 I 4 1 6 42 1

H Tuesday April Z1 2020 STll=IAC _c

TOT AL Patients on 4212020

132

TOTAL Patients Trend 312212020 - 412112020

150 151

100

50

o __ __________________ _

3122 327 4 1 4 16 4 1 1 4 16 42 1

UnclassifiedFor Public Use 60

HOSPITALS Due DAILY 0900 hrs Hospital PPE IDR Materials Status Medical Dashboard (Bed and Ventilator Status) httpserisstracorgeoc7

EMS Due WEEKLY Friday 1200 hrs httpswwwsurveymonkeycomrEMSPPE2

ALL OTHER Coalition and ARHC Members Due WEEKLY Friday 1200 hrs https www surveymonkeycomrRMOCPPEOuery

1900 041220

Number of Regional Hospitals Reporting PPE Shortfall amp Days Remaining Until Depletion 5 - 7 Da s 8 - 11 Da s 12 - 14 Da s 15+ Da s

0 8 14 5 Data derived from facilities Hospital PPE IDR Materials Status - Facilities listed have indicated a disruption in their supply chain for any of the following PPE N95s Surgical Masks Gowns Gloves Face Shields Goggles

UnclassifiedFor Public Use 61

1015

Weekly COVID-19 Update Epidemiology Program

39 191 97 Tota l Cases Reported Tota l Deaths Re po rted Ever Hospita lized Adm itted to ICU

VI

45

40

35

~ 30 ro u 0 25

1 20

sect 15 z

10

5

0

23

Cases of COVID-19 by Date of Illness Onset (n=880)1 and Cumulative by Date Reported Bexar County 4182020

Female( )Ma le 51 49

210 217 224 32 39 316 323 330 46 413

- Number of Cases - cumulative Cases

1 aased on cor1pleted d31 ai 3s or 4181020 a t 800 PM dditiomd crases 3re 1111der feview

1200

t moo V

QI VI ro u

800 0

~ QI 0

- 600 E 0

u

Nl z ii - 400 ~ _

ro S

- 200 E u

-0

CITY OF SAN ANTONIO METROPOLITAN HEALTH DISTRICT

so 276 Mechanica l Venti lat ion Recovered

Percentage of Cases by Raceethnicity

American IndianAlaska Native

Asian

Black

White

Hispanic

Other

Cases by Age Group

~~ I 39 4n1 i 300 sect 200 z

100 3 0 +------------------~~~~-~~ ----r-~ ~ ~ -

17

0-17 18-40 41-64 65+

Age Grou p in Yea rs

Median ace - 46 years (age range 0-100 years)

UnclassifiedFor Public Use 62

RMOCs Mobile Drive Through COVID-19 Testing over 268000 Square Miles

UnclassifiedFor Public Use 63

= sect111ntomo tprrssmiddotXrws uesce ~

NEW5

Texas San Antonio officials launch investigations of nursing home overrun by coronavirus

LaurenCan1ba Apri112Q20 UpdacedApfd-12020212pm fWBinGi P 0

COVJCgt-19 ~ uitefldid lifo iil5 w~ kriew it inTeitas tradeLmithequtiOllsyouw1nt

nswered illd the issues YMI think we

sAQllid be lnvmlgadllg lndodamp- )Our

email iind an pounditpessbullNllWS journ11Nt will

follow up

Hot Spot Evaluation and Coordination

UnclassifiedFor Public Use 64

RMOC Function in COVID-19 Response

bull Situational awareness bull Integration of public health acute health care and disaster

management functions bull Actionable data from consolidating public health and acute health

care data sources bull Controlling and coordinating hot-spots bull Drive through testing management across the entire State bull Ability to Load balance across multiple health systems and

organizations UnclassifiedFor Public Use 65

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

John Quiroz RN Nurse Manager Los Angeles County Emergency Medical Services

UnclassifiedFor Public Use 66

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Los Angeles (LA) County Medical Operations Coordination Cell (MOCC)

bull 247 Medical amp Health Coordinator for the County and Region I

bull Coordinate Patient Transfers and Transportation bull Coordinate medical and heath resource management bull 911 Providers Hospitals LTC Clinics Dialysis Surgical

67

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATION GATEWAY

Los Angeles County and Region I

68

ifornia Reg1ions

Coastal OES Region n

Southem oes Regiion I

Inl and OES Region IV

Soutiheim Santa Barbara OES Reg Ion VI

I

Kerrn

Los Angeles

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Normal Operations vs Emergency and Disaster Response

Normal Operationsbull DHS Hospital and Clini

System bull EMTALA Transfers bull Air Medical bull Hyperbaric Chamber bull MCI Patient

Destinations bull TransferTransport

c

Emergency Disaster bull Hospital evacuations bull Resource Request bull Alternate Care Sites ndash Mercy ndash LASH ndash IsolationQuarantine

bull TransferTransport bull Prehospital Care Policy

69

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Keys to Success

bull 247 Base of Operationsbull Communicationsndash Telephony Radio Internet ReddiNet

bull DOC Room to expand operation during disasterbull Information System to document and analyze all lines

of businessbull Trained and talented staffbull Planning and exercise

70

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

John Hick MD Hennepin Healthcare MN

UnclassifiedFor Public Use 71

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Minnesota SHCC bull Statewide Healthcare Coordination Centerbull Located at State EOC as well as virtual ndash roughly

40 people directly engaged including regionalleads

bull Joint MDH HSEM MHA 8 regional MN coalitionconstruct

bull Main areas of planning responsendash ndash ndash ndash ndash

Referrals and transfers Alternate care sites Long term care ndash reactive and proactive PPE policy and acquisition Ventilator medical supply acquisition

72

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Referrals and Transfers bull Single phone number for LTC issues including hospital discharge and

COVID + patient support (eg assisted living transfer to COVID +designated SNF)

bull Co-located with SEOC public hotline but different staffing numbers bull Single (separate) phone number for ICU referrals ndash Mainly for greater MN but also inter-metro ndash Awareness of resources on MnTrac and real-time health system

information ndash Also provides direct connection to critical care consultation ndash May also be used to make triage decisions if referral needed and

no resources available (care-in-place recommendations) ndash May also be used to distribute load

73

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Staffing bull

bull

bull

bull

Call-taker ndash Medical background preferred ndash ndash

Gatekeeper for referral to SME May connect caller with resources and then referrals handled per usual

Shift Supervisor ndash ndash

Clinical background and experience with bed placement (eg house nursing supervisor) Manages information resource availability with facilities and more complicatedsituations

Clinician on-call ndash ndash

Critical care Contacts with each major health system critical care for ECMO and other resourceallocation situations

Unit supervisor ndash Works with SHCC manager on overall operations processes protocols

74

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Triggers

bull

bull

LTC ndash ndash ndash

Difficulty obtaining hospital discharges for LTC patients Achieved and hotline operational (Note ndash hotline also coordinates connections to infection preventioncontrol MDH Health Regulation Division palliative care consultations and can trigger strike team evaluation staffing support transfer support)

ICU ndash ndash ndash

lt 10 ICU beds available statewide Request from MHA or a coalition due to difficulty coordinating destinations Further triggers for engagement of clinician at request or when no ICU bedsavailable for reasonable match

75

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Other uses considerations

bull Matching to EMS transport services bull Patient ICU transfer considerations ndash Need for higher level of care ndash first priority ndash ECMO ventilators etc

bull Patients presenting to facility that lacks appropriate resources atbaseline

ndash

ndash

Load balancing ndash second priority bull Convalescent patients bull

bull

Intubated and stable patients (regional ndash if significant capacity under-utilized) Riskbenefit considerations

Resource movement ndash eg ventilators (vs anesthesia machines) or staff (virtual or in-person)

76

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Question amp Answer

77

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Contact Us

asprtraciehhsgov 1-844-5-TRACIE askasprtraciehhsgov

78

  • Developing a Healthcare Coalition Pediatric Surge Annex
  • ASPR TRACIE Three Domains
  • Resources
  • Overview of AAP and Pediatric Centers of Excellence
  • Overview of AAP and Pediatric Centers of Excellence
  • Executive Summary
  • MOCCs Problem Statement
  • A MOCC Aims to
  • MOCCs Concept
  • MOCCs | General Activity Summary
  • MOCCs Toolkit
  • Deanna Dahl-Grove MD FAAP Associate Professor Pediatric Emergency Medicine Rainbow Babies and Childrenrsquos Hospital Member AAP CoDPR Executive Committee13
  • Western Washington MOCC
  • King County LTCF Outbreak
  • Single LTCF - Single Hospital
  • Medical Operations Coordinating Cell
  • Regional COVID Coordinating Center ndash Western Washington
  • Two Surveillance Pillars of the RC3
  • Two Coordination Pillars of the RC3
  • Emergency Response Platform - Microsoft
  • Emergency Response Platform - Microsoft
  • Christopher Newton MD13Associate Professor of Surgery Division of Pediatric Surgery Director of Trauma Care UCSF Benioff Childrenrsquos Hospital Oakland13
  • Michiganrsquos Healthcare Preparedness Program
  • Michigan COVID-19
  • Michigan COVID-19
  • Detroit vs New York City
  • Detroit vs New York City
  • Michigan Healthcare Surge Strategy Goal
  • Michigan Healthcare Surge Strategy Components
  • Relief Hospitals vs Alternate Care Sites
  • Relief Hospital ldquoAskrdquo
  • Relief Hospitals and Patient Redistribution
  • Statewide Inter-Hospital Coordination Unit
  • MOCCs and Patient Redistribution
  • EMResource Relief Hospital Participation
  • MOCC-Facilitated vs Direct Contact Transfers
  • Patient Redistribution ndash 5 Key Elements
  • Relief Hospital Recruitment Challenges
  • Michigan Patient Transfers (41 to 420)
  • MOCCs in Michigan
  • Summary
  • Sarita Chung MD FAAP13Director of Disaster Preparedness Division of Emergency Medicine Childrenrsquos Hospital Boston Member American Academy of Pediatrics (AAP) Council on Disaster Preparedness and Recovery13
  • Regional Disaster Response in Texas Implementation of the RMOC Concept
  • Introduction
  • The Texas Trauma System
  • EHC System Complex Problem Solving
  • 911 Commission
  • Our Experience
  • Managing Wide-Scale Disasters
  • Acute Health Care SystemPublic Health Emergency Management
  • Problems Common to DisastersMust have a credible and workable solution to each of these problemsmdashif we are to improve disaster response
  • MEDCOM
  • How to Integrate Disaster Acute Care and Public Health Systems
  • Regional Medical Operations Center(RMOC)
  • Regional Medical Operations Center
  • Feasible Plan Must work in real world conditions
  • RMOC Abilities and Advantages
  • RMOC Response and Function to COVID-19
  • STRAC Report
  • STRAC Report
  • STRAC Report
  • Weekly COVID-19 Update
  • RMOCsMobile Drive Through COVID-19 Testing over 268000 Square Miles
  • Hot Spot Evaluation and Coordination
  • RMOC Function in COVID-19 Response
  • Moderator Roundtable
  • Los Angeles (LA) County Medical Operations Coordination Cell (MOCC)
  • Los Angeles County and Region I
  • Normal Operations vs Emergency and DisasterResponse
  • Keys to Success
  • Moderator Roundtable
  • Minnesota SHCC
  • Referrals and Transfers
  • Staffing
  • Triggers
  • Other uses considerations
  • Question amp Answer
  • Contact Us

UnclassifiedFor Public Use

llirL TECHNICAL IIPr RESOURCE$

__II_ ASS ISTANCE CENTER

J ~ INFORMATION ~ EXCHANGE

asprtraciehhsgov

1-844-5-TRACIE

askasprtraciehhsgov

ASPR AUIS1ANT bulllCUTtamp~ ~00

UIPAUDgt1111 ~gtIC UfPO~H HUtTHCdl h oUGpound NC1 HpoundhH0Npound~~

I NfORMAT IONGAIEWAf

ASPR TRACIE Three Domains

bull Self-service collection of audience-tailored materials

bull Subject-specific SME-reviewed ldquoTopic Collectionsrdquo bull Unpublished and SME peer-reviewed materials

highlighting real-life tools and experiences

bull Personalized support and responses to requests forinformation and technical assistance

bull Accessible by toll-free number (1844-5-TRACIE)email (askasprtraciehhsgov) or web form (ASPRtraciehhsgov)

bull Area for password-protected discussion amongvetted users in near real-time

bull Ability to support chats and the peer-to-peerexchange of user-developed templates plans andother materials

2

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Resources

3

bull

bullbullbull

ASPR TRACIE COVID-19 Page

ndash Critical Care Surge Resourcesndash Hospital Triage Screening Resourcesndash Regional Support Resources

ASPR COVID-19 PageCDC COVID-19 PageCoronavirusgov

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

Moderator Meghan Treber MS ASPR TRACIE

UnclassifiedFor Public Use 4

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

Melissa Harvey RN MSPH Hospital Team Lead Healthcare Resilience Task Force Director Health System Management Office of the Chief Medical Officer US Department of Homeland Security

5 UnclassifiedFor Public Use

6Saving Lives Protecting Americans

Executive Summary

Some hospitals areoverwhelmed with

COVID-19 patients while successful mitigation has

created excess capacity in nearby hospitals creating

an opportunity to transferpatients

MOCCs are a strategy to optimize patientdistribution by

augmenting EOCs withclinical experts that

synthesize and coordinate healthcare capacity

The MOCC strategy can beimplemented nationwide (at sub-state state- and

regional levels) through amodifiable toolkit technical

assistance and federal funding permitting

flexibility for states while optimizing patient

distribution

6

7Saving Lives Protecting Americans

bullbull

--

MOCCs | Problem Statement COVID-19 has resulted in asymmetrical hospital utilization certain regionsrsquo healthcare systems have experienced a surge in patients while others have excess capacity

What are we seeing

Hospitals are the preferred location for seriously ill Facilities with 50+ Beds COVID-19 patients due to existing patient care expertise and resources

Most hot spots are geographically localized overwhelming local healthcare facilities

While some facilities are overwhelmed successfulmitigation in neighboring areas has created excesscapacity in nearby hospitals creating an opportunity to transfer patients

bull bull bull bull

bull middott middot

bull t

bull

D

bull

middot~middotmiddotmiddot

bull le bull l bull bull bull bullt + bull_ I bull bull bull bull bullbull bull bull bull + bull middotmiddot middot middot ~ bullmiddot middotmiddotJ~

-i bullbull bullbullbullbull -ii bull ~ bull ~ bull ~bull bull bull Abull~

bull bullbull i bullbull bullbull middotr bullbullbull bull bullbull bull middotmiddot

i l _

Number of ICU Beds

above 90 control limit of national average below 90 control limit of national average within 90 control limit of national average

Patient transfer coordination through dedicated staffing and data collectionanalysis can improve patient allocation at the sub-state state and federal levels

bull

bullbull

0

7

8Saving Lives Protecting Americans

bull

A MOCC AIMS TO

Move patients to the at the right to improve staff and right time in the patientsupplies provider right way well-being

8

9Saving Lives Protecting Americans

MOCCs | Concept MOCCs can be activated at the Sub-State Regional State and Federal levels to facilitate patient movement and resource allocation during a surge event There are three types of MOCCs included in the concept sub-state Regional Medical Operations Coordination Centers (RMOCCs) State Medical Operations Coordination Centers (SMOCCs) and Federal Medical Operations Coordination Centers (FMOCCs)

RMOCC Sub-State Level

SMOCC State Level

FMOCC Federal Level

HHS Region A HHS Region B

RegionA

State A

RegionB

State A

RegionC

State A

State D HHS Region B

State E HHS Region B

State A HHS Region A

State B HHS Region A

State C HHS Region A

RegionD

State B

RegionE

State B

RegionF

State C

RegionG

State C Region

H State D

RegionI

State D

RegionJ

State D

RegionK

State E

RegionL

State E Region

M State E

State F HHS Region B

RegionN

State F

RegionO

State F

Patient transfer coordination activity originates with the RMOCC The SMOCC can help transfer patients to a facility in a neighboring sub-state region The FMOCC can transfer patients to a neighboring state or Federal

HHS Region if that is closer 9

MOCCs | General Activity Summary

MOCCs are cells within emergency operations centers (EOCs) at the sub-state regional state and federal levels (FEMAHHS regions) that facilitate patient movement and resource allocation

MOCC PRIORITIES

bull Adding clinical staff to existing EOCs and RRCCsbull Establishing stakeholder agreements that allow for collecting data regarding health system capacity synthesizing the data to

understand the needs of the system and determining areas of the system that may be overwhelmedbull Facilitating movement of patients staff and supplies between healthcare facilities andor states

MOCC ROLE

bull Acting as a single point of contact (POC) for requests from multiple stakeholders such as healthcare facilities RMOCCs and SMOCCsbull Reviewing facilitating and processing patient movement staffing and supply requests and providing medical consultation to

facilitate the decompression of health systems

MOCC DATA ACTIVITIES

bull Collecting analyzing and disseminating information to and from stakeholders to develop comprehensive situational awarenessbull Establishing protocols systems and triggers to inform operational planning stakeholder communications and transfer decision

making

10

~ - ~--~- ----- -

MOCCs | Toolkit

The MOCCs Toolkit contains information on funding a MOCC standard operating procedures for each type of MOCC including integration with ESF-8 roles and responsibilities staffing and transport coordination

FUNDING

bull FEMA Public Assistancebull FEMA Mission Assignmentbull ASPR Hospital Preparedness

Programbull CDC Public Health Emergency

PreparednessCrisis Agreement

STANDARD OPERATING TRANSPORT PROCEDURES COORDINATION

bull RMOCCSMOCC

bull FMOCC

bull Transportation workflows andbull transfer checklists

Each MOCC SOP includes details on bullbullbullbullbull

MOCC Integration with ESF-8Roles and ResponsibilitiesStaffingOperationsPatient MovementMedical Resource Sharing

The MOCCs Toolkit will be located on ASPR TRACIE

11

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

Steven Mitchell MD FACEP Medical Director Western Washington Regional COVID Coordination Center Medical Director Emergency Department Harborview Medical Center

12 UnclassifiedFor Public Use

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Western Washington MOCC

bull

bull

bull

First US COVID-19 case Jan 21ndash Snohomish County WA

First US COVID-19 death Feb 29ndash King County WA

First major outbreak late FebMarch1

ndash 167 cases at Long-Term Care Facilitybull 101 residents 50 staff and 16 visitorsbull 43 deaths

1 Epidemiology of Covid-19 in a Long-Term Care Facility in King County Washington N Engl J Med 2020 Mar 27

13

UnclassifiedFor Public Use

THE WALL STREET JOURNAL

One Nursing Home 35 Coronavirus Deaths Inside the Kirkland Disaster

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfOR MATIO N GATEWAY

King County LTCF Outbreak

~be ~cu Uork ~itnes

Its Pure Panic A Wrenching Wait at Nursing Home Where Coronavirus Took Hold Cut off from their relatives inside a virus-stricken nursing center families are frantically searching for help and basic information

14

UnclassifiedFor Public Use

Characteristics and Outcomes of 21 Critshyically Ill Patients With COVID-19 in Washshyington State Matt Arentz MD1 Eric Yim MD2 Lindy Klaff MD2 et al

Author Affiliations I Article Information

JAMA Published online March 19 2020 doi101001jama20204326

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Single LTCF - Single Hospital

bull Overwhelmed bull No coordination bull Not isolated example

15

UnclassifiedFor Public Use

~) NORTHWEST HEALTHCARE HARBORVIEW MEDICAL CENTER

UW Medicine [f]KingCounty

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Medical Operations Coordinating Cell

bull Disaster Medical Coordination Center

bull Regional COVID Coordination Center (RC3) ndash Harborview Medical CenterKing County ndash Northwest Health Response Network

16

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Regional COVID Coordinating Center ndash Western Washington

17

UnclassifiedFor Public Use

Staffing

Impacts

Resource

Impacts

Ventilators PPE

urveillance of Hospitals

Health

Surveillance of Congregant

Settings

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Two Surveillance Pillars of the RC3

18

UnclassifiedFor Public Use

Health System __-1

Level Loadin

ealth System

Coordination of Resources

ASPR AUIS1ANT bulllCUTtamp~ ~00

UIPAUDgt1111 ~gtIC UfPO~H HUtTHCdl h oUGpound NC1 HpoundhH0Npound~~

I NfORMAT IONGAIEWAf

Two Coordination Pillars of the RC3

19

UnclassifiedFor Public Use

WA HEALTH G) About f) Stevo Mltchell

E-- Home

Q~ _ (WIJ - _uw_ 0

COVIDbulllltl1-t1 ltD _

ltD _

ltD AvilfllHlty - ~c_

44

J -(--

8 j ((MON_

36 j

--0 18 22 0 42 2~

jll 4Jtbull

r 11H -middot- __ ~ -- I 1rA

I --- --J - 353 600 500 1000 806 00 -- -- --

8 J _

101 25

fj)

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH hoUGpoundNC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATION GATEWAY

Emergency Response Platform - Microsoft

bull Constrained Resources ndash Staffing ndash Beds bull Critical Care bull Acute Care

ndash Equipment bull Ventilators bull PPE

ndash COVID-19 patients

20

UnclassifiedFor Public Use

WA HEALTH C) About - Steve

~ Homo

6-hiyenHiiii+MF _ _ a

KING

43 COVID JM1Q

267

55 CD IDlnn1bned

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfOR MATIO N GATEWAY

Emergency Response Platform - Microsoft

bull Next Releasendash Long Term Care Facilitiesbull COVID-19 Impactsndash Positive Patientsndash Positive Health Care

Workers raquo of staff impacted

bull PPE availability

21

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

William Fales MD FACEP FAEMS Medical Director Division of EMS and Trauma Michigan Department of Health and Human Services

22 UnclassifiedFor Public Use

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Michiganrsquos Healthcare Preparedness Program bull Michigan Department of Health and Human Services ndash Bureau of EMS Trauma and Preparedness

bull 8 Regional Healthcare Coalitions ndash Hospitals EMS LPH EM LTC Tribal Health ndash Regional Coordinator Assistant Coordinator

Medical Director (25 FTE) ndash Regional Medical Coordination Center bull Multi-Agency Coordination Center bull Statewide use of EMResource by hospitals EMS

23

UnclassifiedFor Public Use

p ror

~ SC ON5

Sault Ste Marie

N

bull

Huron

Madison Milwa uk ee Graed Rapids bull bull e bull ~ 3rnia

L~nsi~ g bull - It bull

bullbullbullbull bull bull bull bull De troi t

bull Glwcago bull bull bull

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfOR MATIO N GATEWAY

Michigan COVID-19 bull bull

bull

First 2 cases ndash March 10 Asymmetric epidemiology ndash SE Michigan ndash Extreme Activity ndash Rest of Michigan ndash Sporadic Activity ndash Comparable to other states

Extreme conditions in SE MI ndash Peak hospitalizations gt4400 ndash 12-days with gt1000 on ventilation bull 1223 on ventilation on one day

ndash Peak intubations in 1 day 176 Source John Hopkins Coronavirus Resource Center (Retrieved 4212020)

24

UnclassifiedFor Public Use

Barrie

Toronto

Hamilton

bull bull

bull

Lake Ontario

bull Ro~besterbull

bull

bull

Brockville bull Kingston

~~w voRK

bull bull bull

bull

bull Pt0NfV VAN1A bull

bull

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H I NfOR MATION GATEWAY

bull

bull bull ~ ba riy

bull bull

Michigan COVID-19 bull First 2 cases ndash March 10

Asymmetric epidemiology bull ndash SE Michigan ndash Extreme Activity ndash Rest of Michigan ndash Sporadic Activity ndash Comparable to other states

bull Extreme conditions in SE MI ndash Peak hospitalizations gt4400 ndash 12-days with gt1000 on ventilation bull 1223 on ventilation on one day

ndash Peak intubations in 1 day 176 Source John Hopkins Coronavirus Resource Center (Retrieved 4212020)

25

UnclassifiedFor Public Use

I I I I I I I I I I I I I

ASPR TR AC IE ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Detroit vs New York City COVID-19 Daily Hospital Admissions

New York City vs Detroit 1800 1600 1400 1200 1000 800 600 400 200 0

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21

NY City Detroit

Source MI EMResource

NYC NYC Department of Health and Mental Hygiene 26

UnclassifiedFor Public Use ASPR TR AC IE ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Detroit vs New York City

1 1 I 11111 111 11 11 1111 1 II II 1 1 1

400

300

200

COVID-19 Daily Hospital Admissions Per 1 Million PopulationNew York City vs Detroit

40-Day Post-Outbreak Mortality bull NY City 646 deaths per million bull Detroit 919 deaths per million

100

0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21

NY City Detroit

Source MI EMResource

NYC NYC Department of Health and Mental Hygiene 27

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Michigan Healthcare Surge Strategy Goal bull Save lives and reduce pain and suffering by optimizing

the use of the statersquos healthcare resources ndash Extend conventional standards of care to as many

patients as possible ndash Minimize the need for crisis standards of care bull Especially while conventional capacity exists

28

UnclassifiedFor Public Use

--

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Michigan Healthcare Surge Strategy Components bull Relief Hospitals

bull Alternate Care Sites EMS

ndash Home Care Sites

ndash Relief Personnel

29

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Relief Hospitals vs Alternate Care Sites bull Relief Hospitals The objective is to extend the

conventional standard of care to as many citizens in need as possible (ie minimize the need to move intocrisis standards of care)

bull Alternate Care Sites (ACS) The objective is to delivercrisis standards of care (as close to the conventional standard of care as possible) in extreme conditions in which the conventional standard of care can not be provided at overloaded hospitals

30

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Relief Hospital ldquoAskrdquo bull Hospitals have been previously asked to be able to

surge an additional 20 above average daily census ndash Increased to 50 ldquosuper surgerdquo

bull Relief Hospitals provide 10 of their expanded capacity to assist severely impacted hospitals ndash While preserving 50 of super-surge capacity bull Many hospitals at very low census

31

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Relief Hospitals and Patient Redistribution

bull Intra-Health System Transfer ndash Coordinated by specific health system

bull Intra-Regional Transfer ndash Coordinated by Regional Medical Coordination Center

bull Statewide Transfer ndash Coordinated by Inter-Hospital Coordination Unit bull AKA Medical Operations Coordination Cell (MOCC)

32

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Statewide Inter-Hospital Coordination Unit State EmergencyOperations Center

Planning Finance Operations

Health Branch

Inter-HospitalCoordination Unit

Physician Consultant

EMS Coordination Group

Logistics

MDHHS Health Emergency Operations

Center

Medical Operations

Coordination Cell

33

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

MOCCs and Patient Redistribution Regional Medical

Coordination Center bull Relief hospitals declare status on

EMResource bull RMCC receives request from

transferring hospital bull RMCC identifies Relief Hospital(s) bull Transferring hospital contacts

Relief Hospital directly bull Relief Hospital accepts patient(s) bull RMCC coordinates EMS PRN

Statewide Inter-Hospital Coordination Unit

Relief hospitals declare status on EMResource

IHCU receives request from RMCC on behalf of transferring hospital

IHCU identifies Relief Hospital(s) Transferring hospital contacts Relief

Hospital directly Relief Hospital accepts patient(s) IHCU coordinates EMS PRN

34

UnclassifiedFor Public Use

Critical 2 Critical 3 Non- 4 Non- Willing to Willing to Comment Care Bed - Care Bed - Critical Critical Take Take Non-COVID-19 non- Care Bed- Care Bed - COVID-19 COVID-19

COVID-19 COVID-19 non- Patients Patients COVID-19

No Yes

22 0 0 o - 4 4 16 24

1 1 5 5

h Ctr 40 8 8 10

1 0 5 5

68 13 34 51

2 Critical 3 Non- 4 Non- Willing to Willing to Comment Care Bed Critical Critical Take Take Non-bull non- Care Bed Care Bed COVID-19 COVID-19 COVID-19 - - non- Patients Patients

COVID-19 COVID-19

nton 0 0 0 0 No No

0 0 24 3 No No Already exceeding critical No No Already exceeding critical

0 0 0 0 ----Already exceeding critical

0 Already exceeding critical

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

EMResource Relief Hospital Participation

35

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

MOCC-Facilitated vs Direct Contact Transfers MOCC Facilitated

bull Hospital has need to transfer bull Regional State MOCC

contacted bull EMResource reviewed by MOCC

to identify Relief Hospitals bull MOCC connects transferring

hospital to Relief Hospital bull Relief Hospital accepts

patient(s) bull MOCC coordinates EMS PRN

Direct Contact Hospital has need to transfer Regional State MOCC

bypassed EMResource reviewed by hospital

to identify Relief Hospitals Transferring hospital contacts

Relief Hospital directly Relief Hospital accepts

patient(s) MOCC coordinates EMS PRN

36

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Patient Redistribution ndash 5 Key Elements

bull bull bull bull bull

Transferring Hospitals Coordinating entity (MOCCs) Situational awareness platform (EMResource) EMS Relief Hospitals

37

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Relief Hospital Recruitment Challenges

Why were so many hospitals in minimally impacted regions resistant to accept patients bull Fea

bull Fear of introducing bringing COVID-19 into their hospital

r of impending ldquostormrdquo ndash ldquoItrsquos just a matter of time till wersquore Detroitrdquo

Need for Epidemiologic Intelligence

38

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Michigan Patient Transfers (41 to 420)

SE MI SCEC MI West and North MI

Region 2N 2S 1 3 5 6 7 8 TOTAL Transferred In 322 457 41 27 38 15 34 25 959 Transferred Out 275 443 46 54 24 20 20 15 897

~15 via MOCC-Facilitated ~85 VIA Direct Contact ~30 Intra-System Transfers

Source EMResource ndash Self-reported by hospitals 39

UnclassifiedFor Public Use

Bureau of EMS Trauma amp Preparedness

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

MOCCs in Michigan

bull Role Facilitation not control bull Staffing at State MOCC ndash Experienced paramedics EMS control center bull Remote component to SEOC

bull Physician role ndash Consultative problem solving medical leadership

bull Use of statewide hospital status application essential ndash Allows hospitals to connect directly

40

UnclassifiedFor Public Use

DHHS Michigan Department or Health amp Human Services

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Summary bull Relief Hospital concept works bull Statewide MOCC successful in coordinating transfers bull EMResource serves as an invaluable tool for

identifying Relief Hospitals bull Decentralized approach where hospitals in need

contact hospitals with capacity requires minimal central coordination

bull Recruitment of Relief Hospitals can be challenging

41

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

Ronald Stewart MD Chair Department of Surgery UT Health San Antonio Long School of Medicine Eric Epley Executive Director CEO Southwest Texas Regional Advisory Council for Trauma (STRAC)

UnclassifiedFor Public Use 42

~ University - Health System

Regional Disaster Response in Texas Implementation of the

RMOC Concept Ronald M Stewart Eric Epley Brian Eastridge Dudley Wait Joe Palifini Dave Miramontes Craig Cooley Donald

Jenkins and the Southwest Texas Regional Advisory Council Team and

Texas Emergency Medical Task Force Region Leaders

ASPR Tracie Webinar April 24 2020

UnclassifiedFor Public Use 43

SouchweGt Tebullas Region1il Aduisory Council

Introduction

UnclassifiedFor Public Use

bull

bull

Trauma system development

bull Routine multiple small-scale disasters

bull Structured cooperation and communication Trauma system infrastructure for

bull bull

Disaster Stroke STEMI Mental Health Perinatal

bull Trauma System Complete Evolution to EmergencyHealth Care SystemmdashWill use Trauma System andEmergency Health Care System interchangeably

bull Health Care Coalition

bull Right Patient Right Place Right Time 44

THE TEXAS TRAUMA SYSTEM

UnclassifiedFor Public Use

22 TRAUMA SERVICE AREAS

REGIONAL ADVISORY COUNCILS

TRAUMA CENTER DESIGNATIONS

STANDARDS OF CARE

HOSPITAL PREPAREDNESS GRANTS

CONSISTENCY THROUGHOUT URBAN SUBURBAN RURAL AND

FRONTIER

45

Southwest Teus Regional Ad11lsory Council

l The Committee -~

on Trauma 1 middot

EHC System Complex Problem Solving

bull Maximally inclusive with respect to stakeholders bull Dialogue and consensus centered upon bull Whatrsquos the right thing to do for the patient or population being served

bull Timely bull Structured cooperation bull Communication ndash Robust and redundant bull Actionable data

bull Bias for action bull Performance improvement processes

UnclassifiedFor Public Use 46

911 Commission

1) FAILURE OF IMAGINATION

2) FAILURE OF POLICY (A FAILURE TO HAVE THE RIGHT INFRASTRUCTURE IN PLACE)

3) FAILURE OF CAPABILITY (A FAILURE TO HAVE THE RIGHT RESOURCES)

4) FAILURE OF MANAGEMENT (THE FAILURE TO COORDINATE THE AVAILABLE RESOURCES AND INFRASTRUCTURE)

Challenge of Large-Scale Disaster Preparation and Management

UnclassifiedFor Public Use 47

Southwest Tecas Regional Advisory Council

Our Experience

A functioning regional trauma (EHC) system provides the framework for an effective response to large-scale disasters

Education and drills are not enough

Linked regional medical operations centers ( or MOCCs) critical to effective disaster response from all causes

UnclassifiedFor Public Use 48

a

Southwest Texas Regional Advisory Council

Managing Wide-Scale Disasters

UnclassifiedFor Public Use 49

Acute Health Care System

bull Critical for emergency response and treatment of acute illness or injury

bull Mostly private and public mix bull Services to individuals bull Distributed and complex

network of providers bull Decisions made clinically

within minutes to hours

Public Health System

bull Largely responsible for most significant health improvements

bull Safety and wellbeing of populations

bull Multidisciplinary science bull Mainly public with centralized

communication bull Decisions with deliberation

and testing usually takes days

EmergencyManagement System

Local State

Federal Emergency Management Response

These Three Systems Must Function Seamlessly and Flawlessly Together

Acute Health Care System

Public Health

Emergency Management

UnclassifiedFor Public Use 50

Communications Problems Common to failures Disasters

Unworkable and Must have a credible and untested plans workable solution to each of these problemsmdashif we are to improve disaster response Lack of coordinated

response UnclassifiedFor Public Use 51

MEDCOM

bull Trauma Transfers-500mo bull Air Medical Management bull Trauma Team Paging bull MCI load-balancing bull Navigation of mental health

patients via Law Enforcement directly topsychiatric facilities

UnclassifiedFor Public Use 52

D D

D D

How to Integrate Disaster Acute Care and Public Health Systems

bull Trauma MEDCOM Communications Center

bull Regional Medical Operations Center

bull Integrated with Local Emergency Operations Center(EOC)

bull Linked to State Emergency Operations Center

UnclassifiedFor Public Use

bull Linked to Federal Emergency Management System53

Southwest Texas Regional Aduisory Council Regional Medical Operations Center (RMOC)

UnclassifiedFor Public Use

Upregulated MEDCOMmdashdramatically enhanced data and comm Functional for 17 years in San Antonio bull Essential elements

bull Formal agreements insuring collaborationbull Representatives of all major stakeholders in one room-physical or virtualbull Formal communication link to the Emergency Operations Centers (EOC)bull Fault tolerant communications systemsbull Software systems ndashWebEOC software

bull bull bull

Monitor and coordinate all critical hospital capacity Monitor all critical public health data Monitor and coordinate all critical EMS agencies

bull Direct tie to the EOC and SOCbull EMTF functionmdashAbility to physically expand and adapt Emergency Medical Task

Forces amp Mobile Medical Units54

Regional Medical Operations Center (RMOC) Regional Medical Operations Center (RMOC)

UnclassifiedFor Public Use 55

Feasible Plan Must work in

real world conditions

UnclassifiedFor Public Use 56

Southwest Te11as Regional Adv isory Council

RMOC Abilities and Advantages

bull Situational AwarenessmdashRegional Consciousness bull Virtual expansion of bed capacity

bull Distribute to all regional facilitiesmdashnot just a few ndashMany Hands Make Light Work bull Proven many times over 15 yearsmdashdistribution of 1000s of patients over a few days

bull Enables health care regional response teams bull Multi-agency rescue teamsmdashswift water rescue etc bull Mobile medical unitsmdashtemporary hospital replacements or augments

bull Load balancing during a surge of patients bull Network with other regions ndash8 RMOC equivalents in Texas bull Integration of Public Health Acute Care and Disaster Management Systems

UnclassifiedFor Public Use 57

Vancouver

Seattle

Idaho Oregon

Nevada

San Francisco

California

lls Angeles

Montana No11 Dakota

Minnesota

South Dakcta

Wyoming

Wisconsin

Iowa Ne~raska

Toronto c ~New Y0rk Boston Detroit middot

ChicatJo middotimiddot New r ark

Denver Oli io

St Louis Kansas

K~ ntucilty Vitgin 1c1

tfort Ca r0 l1na

New Mexico Arlltansas

Atla11ta Oaas

Georgiamp

Texas

Houston

Monterrey C - Gulf of

Miami

RMOC Response and Function to COVID-19

UnclassifiedFor Public Use 58

INTERNAL REPORT - PHI DATA This report contains Protected Health Information and is not intended for public distribution

Date COVID+ Patients COVD+ in ICU

04212020 82

04202020 81 -

04192020 81

Normal

Part ici pating HCS COVID Data as of 0815 Zl-Apr-20

VentBed Data as of 0910 21-Apr-20

41

41

41

COVID+ on Ventilator

24

25

24

BTRAC

All Healthcare Systems

Available Vents I Total Vents Available Vents

554 713 7896

514 710 7296 - ~ -

555 704 7996

Healthcare System Stress Score

I

Available Staffed Total Staffed Available Staffed Beds Beds Beds

1752 4 730 3796

1792 4 700 3896 - - - - - 7 1635 4707 3596

Severe

UnclassifiedFor Public Use 59

INTERNAL REPORT - PHI DAT A This report contains Protected Health Information and is not intended for public distribution

San Antonio Healthcare Systems COVI D-19 Patient Count

Positive Patients on 4212020

Positive Patients Trend 312212020 - 412112020

322 327 411 4 6 4 11 4 16

Systems Reporting Daily Morning Data

Health Sys I Heal th Sys2 HS3 HS4 HSS HS6

PUI Patients on 4212020

82 50

PUI Patients Trend 312012020 - 42112020

80

60

40 38

20

o __ _________________ _

4 21 322 3 27 4 I 4 6 41 I 4 1 6 42 1

H Tuesday April Z1 2020 STll=IAC _c

TOT AL Patients on 4212020

132

TOTAL Patients Trend 312212020 - 412112020

150 151

100

50

o __ __________________ _

3122 327 4 1 4 16 4 1 1 4 16 42 1

UnclassifiedFor Public Use 60

HOSPITALS Due DAILY 0900 hrs Hospital PPE IDR Materials Status Medical Dashboard (Bed and Ventilator Status) httpserisstracorgeoc7

EMS Due WEEKLY Friday 1200 hrs httpswwwsurveymonkeycomrEMSPPE2

ALL OTHER Coalition and ARHC Members Due WEEKLY Friday 1200 hrs https www surveymonkeycomrRMOCPPEOuery

1900 041220

Number of Regional Hospitals Reporting PPE Shortfall amp Days Remaining Until Depletion 5 - 7 Da s 8 - 11 Da s 12 - 14 Da s 15+ Da s

0 8 14 5 Data derived from facilities Hospital PPE IDR Materials Status - Facilities listed have indicated a disruption in their supply chain for any of the following PPE N95s Surgical Masks Gowns Gloves Face Shields Goggles

UnclassifiedFor Public Use 61

1015

Weekly COVID-19 Update Epidemiology Program

39 191 97 Tota l Cases Reported Tota l Deaths Re po rted Ever Hospita lized Adm itted to ICU

VI

45

40

35

~ 30 ro u 0 25

1 20

sect 15 z

10

5

0

23

Cases of COVID-19 by Date of Illness Onset (n=880)1 and Cumulative by Date Reported Bexar County 4182020

Female( )Ma le 51 49

210 217 224 32 39 316 323 330 46 413

- Number of Cases - cumulative Cases

1 aased on cor1pleted d31 ai 3s or 4181020 a t 800 PM dditiomd crases 3re 1111der feview

1200

t moo V

QI VI ro u

800 0

~ QI 0

- 600 E 0

u

Nl z ii - 400 ~ _

ro S

- 200 E u

-0

CITY OF SAN ANTONIO METROPOLITAN HEALTH DISTRICT

so 276 Mechanica l Venti lat ion Recovered

Percentage of Cases by Raceethnicity

American IndianAlaska Native

Asian

Black

White

Hispanic

Other

Cases by Age Group

~~ I 39 4n1 i 300 sect 200 z

100 3 0 +------------------~~~~-~~ ----r-~ ~ ~ -

17

0-17 18-40 41-64 65+

Age Grou p in Yea rs

Median ace - 46 years (age range 0-100 years)

UnclassifiedFor Public Use 62

RMOCs Mobile Drive Through COVID-19 Testing over 268000 Square Miles

UnclassifiedFor Public Use 63

= sect111ntomo tprrssmiddotXrws uesce ~

NEW5

Texas San Antonio officials launch investigations of nursing home overrun by coronavirus

LaurenCan1ba Apri112Q20 UpdacedApfd-12020212pm fWBinGi P 0

COVJCgt-19 ~ uitefldid lifo iil5 w~ kriew it inTeitas tradeLmithequtiOllsyouw1nt

nswered illd the issues YMI think we

sAQllid be lnvmlgadllg lndodamp- )Our

email iind an pounditpessbullNllWS journ11Nt will

follow up

Hot Spot Evaluation and Coordination

UnclassifiedFor Public Use 64

RMOC Function in COVID-19 Response

bull Situational awareness bull Integration of public health acute health care and disaster

management functions bull Actionable data from consolidating public health and acute health

care data sources bull Controlling and coordinating hot-spots bull Drive through testing management across the entire State bull Ability to Load balance across multiple health systems and

organizations UnclassifiedFor Public Use 65

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

John Quiroz RN Nurse Manager Los Angeles County Emergency Medical Services

UnclassifiedFor Public Use 66

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Los Angeles (LA) County Medical Operations Coordination Cell (MOCC)

bull 247 Medical amp Health Coordinator for the County and Region I

bull Coordinate Patient Transfers and Transportation bull Coordinate medical and heath resource management bull 911 Providers Hospitals LTC Clinics Dialysis Surgical

67

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATION GATEWAY

Los Angeles County and Region I

68

ifornia Reg1ions

Coastal OES Region n

Southem oes Regiion I

Inl and OES Region IV

Soutiheim Santa Barbara OES Reg Ion VI

I

Kerrn

Los Angeles

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Normal Operations vs Emergency and Disaster Response

Normal Operationsbull DHS Hospital and Clini

System bull EMTALA Transfers bull Air Medical bull Hyperbaric Chamber bull MCI Patient

Destinations bull TransferTransport

c

Emergency Disaster bull Hospital evacuations bull Resource Request bull Alternate Care Sites ndash Mercy ndash LASH ndash IsolationQuarantine

bull TransferTransport bull Prehospital Care Policy

69

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Keys to Success

bull 247 Base of Operationsbull Communicationsndash Telephony Radio Internet ReddiNet

bull DOC Room to expand operation during disasterbull Information System to document and analyze all lines

of businessbull Trained and talented staffbull Planning and exercise

70

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

John Hick MD Hennepin Healthcare MN

UnclassifiedFor Public Use 71

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Minnesota SHCC bull Statewide Healthcare Coordination Centerbull Located at State EOC as well as virtual ndash roughly

40 people directly engaged including regionalleads

bull Joint MDH HSEM MHA 8 regional MN coalitionconstruct

bull Main areas of planning responsendash ndash ndash ndash ndash

Referrals and transfers Alternate care sites Long term care ndash reactive and proactive PPE policy and acquisition Ventilator medical supply acquisition

72

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Referrals and Transfers bull Single phone number for LTC issues including hospital discharge and

COVID + patient support (eg assisted living transfer to COVID +designated SNF)

bull Co-located with SEOC public hotline but different staffing numbers bull Single (separate) phone number for ICU referrals ndash Mainly for greater MN but also inter-metro ndash Awareness of resources on MnTrac and real-time health system

information ndash Also provides direct connection to critical care consultation ndash May also be used to make triage decisions if referral needed and

no resources available (care-in-place recommendations) ndash May also be used to distribute load

73

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Staffing bull

bull

bull

bull

Call-taker ndash Medical background preferred ndash ndash

Gatekeeper for referral to SME May connect caller with resources and then referrals handled per usual

Shift Supervisor ndash ndash

Clinical background and experience with bed placement (eg house nursing supervisor) Manages information resource availability with facilities and more complicatedsituations

Clinician on-call ndash ndash

Critical care Contacts with each major health system critical care for ECMO and other resourceallocation situations

Unit supervisor ndash Works with SHCC manager on overall operations processes protocols

74

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Triggers

bull

bull

LTC ndash ndash ndash

Difficulty obtaining hospital discharges for LTC patients Achieved and hotline operational (Note ndash hotline also coordinates connections to infection preventioncontrol MDH Health Regulation Division palliative care consultations and can trigger strike team evaluation staffing support transfer support)

ICU ndash ndash ndash

lt 10 ICU beds available statewide Request from MHA or a coalition due to difficulty coordinating destinations Further triggers for engagement of clinician at request or when no ICU bedsavailable for reasonable match

75

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Other uses considerations

bull Matching to EMS transport services bull Patient ICU transfer considerations ndash Need for higher level of care ndash first priority ndash ECMO ventilators etc

bull Patients presenting to facility that lacks appropriate resources atbaseline

ndash

ndash

Load balancing ndash second priority bull Convalescent patients bull

bull

Intubated and stable patients (regional ndash if significant capacity under-utilized) Riskbenefit considerations

Resource movement ndash eg ventilators (vs anesthesia machines) or staff (virtual or in-person)

76

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Question amp Answer

77

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Contact Us

asprtraciehhsgov 1-844-5-TRACIE askasprtraciehhsgov

78

  • Developing a Healthcare Coalition Pediatric Surge Annex
  • ASPR TRACIE Three Domains
  • Resources
  • Overview of AAP and Pediatric Centers of Excellence
  • Overview of AAP and Pediatric Centers of Excellence
  • Executive Summary
  • MOCCs Problem Statement
  • A MOCC Aims to
  • MOCCs Concept
  • MOCCs | General Activity Summary
  • MOCCs Toolkit
  • Deanna Dahl-Grove MD FAAP Associate Professor Pediatric Emergency Medicine Rainbow Babies and Childrenrsquos Hospital Member AAP CoDPR Executive Committee13
  • Western Washington MOCC
  • King County LTCF Outbreak
  • Single LTCF - Single Hospital
  • Medical Operations Coordinating Cell
  • Regional COVID Coordinating Center ndash Western Washington
  • Two Surveillance Pillars of the RC3
  • Two Coordination Pillars of the RC3
  • Emergency Response Platform - Microsoft
  • Emergency Response Platform - Microsoft
  • Christopher Newton MD13Associate Professor of Surgery Division of Pediatric Surgery Director of Trauma Care UCSF Benioff Childrenrsquos Hospital Oakland13
  • Michiganrsquos Healthcare Preparedness Program
  • Michigan COVID-19
  • Michigan COVID-19
  • Detroit vs New York City
  • Detroit vs New York City
  • Michigan Healthcare Surge Strategy Goal
  • Michigan Healthcare Surge Strategy Components
  • Relief Hospitals vs Alternate Care Sites
  • Relief Hospital ldquoAskrdquo
  • Relief Hospitals and Patient Redistribution
  • Statewide Inter-Hospital Coordination Unit
  • MOCCs and Patient Redistribution
  • EMResource Relief Hospital Participation
  • MOCC-Facilitated vs Direct Contact Transfers
  • Patient Redistribution ndash 5 Key Elements
  • Relief Hospital Recruitment Challenges
  • Michigan Patient Transfers (41 to 420)
  • MOCCs in Michigan
  • Summary
  • Sarita Chung MD FAAP13Director of Disaster Preparedness Division of Emergency Medicine Childrenrsquos Hospital Boston Member American Academy of Pediatrics (AAP) Council on Disaster Preparedness and Recovery13
  • Regional Disaster Response in Texas Implementation of the RMOC Concept
  • Introduction
  • The Texas Trauma System
  • EHC System Complex Problem Solving
  • 911 Commission
  • Our Experience
  • Managing Wide-Scale Disasters
  • Acute Health Care SystemPublic Health Emergency Management
  • Problems Common to DisastersMust have a credible and workable solution to each of these problemsmdashif we are to improve disaster response
  • MEDCOM
  • How to Integrate Disaster Acute Care and Public Health Systems
  • Regional Medical Operations Center(RMOC)
  • Regional Medical Operations Center
  • Feasible Plan Must work in real world conditions
  • RMOC Abilities and Advantages
  • RMOC Response and Function to COVID-19
  • STRAC Report
  • STRAC Report
  • STRAC Report
  • Weekly COVID-19 Update
  • RMOCsMobile Drive Through COVID-19 Testing over 268000 Square Miles
  • Hot Spot Evaluation and Coordination
  • RMOC Function in COVID-19 Response
  • Moderator Roundtable
  • Los Angeles (LA) County Medical Operations Coordination Cell (MOCC)
  • Los Angeles County and Region I
  • Normal Operations vs Emergency and DisasterResponse
  • Keys to Success
  • Moderator Roundtable
  • Minnesota SHCC
  • Referrals and Transfers
  • Staffing
  • Triggers
  • Other uses considerations
  • Question amp Answer
  • Contact Us

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Resources

3

bull

bullbullbull

ASPR TRACIE COVID-19 Page

ndash Critical Care Surge Resourcesndash Hospital Triage Screening Resourcesndash Regional Support Resources

ASPR COVID-19 PageCDC COVID-19 PageCoronavirusgov

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

Moderator Meghan Treber MS ASPR TRACIE

UnclassifiedFor Public Use 4

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

Melissa Harvey RN MSPH Hospital Team Lead Healthcare Resilience Task Force Director Health System Management Office of the Chief Medical Officer US Department of Homeland Security

5 UnclassifiedFor Public Use

6Saving Lives Protecting Americans

Executive Summary

Some hospitals areoverwhelmed with

COVID-19 patients while successful mitigation has

created excess capacity in nearby hospitals creating

an opportunity to transferpatients

MOCCs are a strategy to optimize patientdistribution by

augmenting EOCs withclinical experts that

synthesize and coordinate healthcare capacity

The MOCC strategy can beimplemented nationwide (at sub-state state- and

regional levels) through amodifiable toolkit technical

assistance and federal funding permitting

flexibility for states while optimizing patient

distribution

6

7Saving Lives Protecting Americans

bullbull

--

MOCCs | Problem Statement COVID-19 has resulted in asymmetrical hospital utilization certain regionsrsquo healthcare systems have experienced a surge in patients while others have excess capacity

What are we seeing

Hospitals are the preferred location for seriously ill Facilities with 50+ Beds COVID-19 patients due to existing patient care expertise and resources

Most hot spots are geographically localized overwhelming local healthcare facilities

While some facilities are overwhelmed successfulmitigation in neighboring areas has created excesscapacity in nearby hospitals creating an opportunity to transfer patients

bull bull bull bull

bull middott middot

bull t

bull

D

bull

middot~middotmiddotmiddot

bull le bull l bull bull bull bullt + bull_ I bull bull bull bull bullbull bull bull bull + bull middotmiddot middot middot ~ bullmiddot middotmiddotJ~

-i bullbull bullbullbullbull -ii bull ~ bull ~ bull ~bull bull bull Abull~

bull bullbull i bullbull bullbull middotr bullbullbull bull bullbull bull middotmiddot

i l _

Number of ICU Beds

above 90 control limit of national average below 90 control limit of national average within 90 control limit of national average

Patient transfer coordination through dedicated staffing and data collectionanalysis can improve patient allocation at the sub-state state and federal levels

bull

bullbull

0

7

8Saving Lives Protecting Americans

bull

A MOCC AIMS TO

Move patients to the at the right to improve staff and right time in the patientsupplies provider right way well-being

8

9Saving Lives Protecting Americans

MOCCs | Concept MOCCs can be activated at the Sub-State Regional State and Federal levels to facilitate patient movement and resource allocation during a surge event There are three types of MOCCs included in the concept sub-state Regional Medical Operations Coordination Centers (RMOCCs) State Medical Operations Coordination Centers (SMOCCs) and Federal Medical Operations Coordination Centers (FMOCCs)

RMOCC Sub-State Level

SMOCC State Level

FMOCC Federal Level

HHS Region A HHS Region B

RegionA

State A

RegionB

State A

RegionC

State A

State D HHS Region B

State E HHS Region B

State A HHS Region A

State B HHS Region A

State C HHS Region A

RegionD

State B

RegionE

State B

RegionF

State C

RegionG

State C Region

H State D

RegionI

State D

RegionJ

State D

RegionK

State E

RegionL

State E Region

M State E

State F HHS Region B

RegionN

State F

RegionO

State F

Patient transfer coordination activity originates with the RMOCC The SMOCC can help transfer patients to a facility in a neighboring sub-state region The FMOCC can transfer patients to a neighboring state or Federal

HHS Region if that is closer 9

MOCCs | General Activity Summary

MOCCs are cells within emergency operations centers (EOCs) at the sub-state regional state and federal levels (FEMAHHS regions) that facilitate patient movement and resource allocation

MOCC PRIORITIES

bull Adding clinical staff to existing EOCs and RRCCsbull Establishing stakeholder agreements that allow for collecting data regarding health system capacity synthesizing the data to

understand the needs of the system and determining areas of the system that may be overwhelmedbull Facilitating movement of patients staff and supplies between healthcare facilities andor states

MOCC ROLE

bull Acting as a single point of contact (POC) for requests from multiple stakeholders such as healthcare facilities RMOCCs and SMOCCsbull Reviewing facilitating and processing patient movement staffing and supply requests and providing medical consultation to

facilitate the decompression of health systems

MOCC DATA ACTIVITIES

bull Collecting analyzing and disseminating information to and from stakeholders to develop comprehensive situational awarenessbull Establishing protocols systems and triggers to inform operational planning stakeholder communications and transfer decision

making

10

~ - ~--~- ----- -

MOCCs | Toolkit

The MOCCs Toolkit contains information on funding a MOCC standard operating procedures for each type of MOCC including integration with ESF-8 roles and responsibilities staffing and transport coordination

FUNDING

bull FEMA Public Assistancebull FEMA Mission Assignmentbull ASPR Hospital Preparedness

Programbull CDC Public Health Emergency

PreparednessCrisis Agreement

STANDARD OPERATING TRANSPORT PROCEDURES COORDINATION

bull RMOCCSMOCC

bull FMOCC

bull Transportation workflows andbull transfer checklists

Each MOCC SOP includes details on bullbullbullbullbull

MOCC Integration with ESF-8Roles and ResponsibilitiesStaffingOperationsPatient MovementMedical Resource Sharing

The MOCCs Toolkit will be located on ASPR TRACIE

11

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

Steven Mitchell MD FACEP Medical Director Western Washington Regional COVID Coordination Center Medical Director Emergency Department Harborview Medical Center

12 UnclassifiedFor Public Use

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Western Washington MOCC

bull

bull

bull

First US COVID-19 case Jan 21ndash Snohomish County WA

First US COVID-19 death Feb 29ndash King County WA

First major outbreak late FebMarch1

ndash 167 cases at Long-Term Care Facilitybull 101 residents 50 staff and 16 visitorsbull 43 deaths

1 Epidemiology of Covid-19 in a Long-Term Care Facility in King County Washington N Engl J Med 2020 Mar 27

13

UnclassifiedFor Public Use

THE WALL STREET JOURNAL

One Nursing Home 35 Coronavirus Deaths Inside the Kirkland Disaster

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfOR MATIO N GATEWAY

King County LTCF Outbreak

~be ~cu Uork ~itnes

Its Pure Panic A Wrenching Wait at Nursing Home Where Coronavirus Took Hold Cut off from their relatives inside a virus-stricken nursing center families are frantically searching for help and basic information

14

UnclassifiedFor Public Use

Characteristics and Outcomes of 21 Critshyically Ill Patients With COVID-19 in Washshyington State Matt Arentz MD1 Eric Yim MD2 Lindy Klaff MD2 et al

Author Affiliations I Article Information

JAMA Published online March 19 2020 doi101001jama20204326

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Single LTCF - Single Hospital

bull Overwhelmed bull No coordination bull Not isolated example

15

UnclassifiedFor Public Use

~) NORTHWEST HEALTHCARE HARBORVIEW MEDICAL CENTER

UW Medicine [f]KingCounty

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Medical Operations Coordinating Cell

bull Disaster Medical Coordination Center

bull Regional COVID Coordination Center (RC3) ndash Harborview Medical CenterKing County ndash Northwest Health Response Network

16

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Regional COVID Coordinating Center ndash Western Washington

17

UnclassifiedFor Public Use

Staffing

Impacts

Resource

Impacts

Ventilators PPE

urveillance of Hospitals

Health

Surveillance of Congregant

Settings

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Two Surveillance Pillars of the RC3

18

UnclassifiedFor Public Use

Health System __-1

Level Loadin

ealth System

Coordination of Resources

ASPR AUIS1ANT bulllCUTtamp~ ~00

UIPAUDgt1111 ~gtIC UfPO~H HUtTHCdl h oUGpound NC1 HpoundhH0Npound~~

I NfORMAT IONGAIEWAf

Two Coordination Pillars of the RC3

19

UnclassifiedFor Public Use

WA HEALTH G) About f) Stevo Mltchell

E-- Home

Q~ _ (WIJ - _uw_ 0

COVIDbulllltl1-t1 ltD _

ltD _

ltD AvilfllHlty - ~c_

44

J -(--

8 j ((MON_

36 j

--0 18 22 0 42 2~

jll 4Jtbull

r 11H -middot- __ ~ -- I 1rA

I --- --J - 353 600 500 1000 806 00 -- -- --

8 J _

101 25

fj)

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH hoUGpoundNC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATION GATEWAY

Emergency Response Platform - Microsoft

bull Constrained Resources ndash Staffing ndash Beds bull Critical Care bull Acute Care

ndash Equipment bull Ventilators bull PPE

ndash COVID-19 patients

20

UnclassifiedFor Public Use

WA HEALTH C) About - Steve

~ Homo

6-hiyenHiiii+MF _ _ a

KING

43 COVID JM1Q

267

55 CD IDlnn1bned

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfOR MATIO N GATEWAY

Emergency Response Platform - Microsoft

bull Next Releasendash Long Term Care Facilitiesbull COVID-19 Impactsndash Positive Patientsndash Positive Health Care

Workers raquo of staff impacted

bull PPE availability

21

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

William Fales MD FACEP FAEMS Medical Director Division of EMS and Trauma Michigan Department of Health and Human Services

22 UnclassifiedFor Public Use

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Michiganrsquos Healthcare Preparedness Program bull Michigan Department of Health and Human Services ndash Bureau of EMS Trauma and Preparedness

bull 8 Regional Healthcare Coalitions ndash Hospitals EMS LPH EM LTC Tribal Health ndash Regional Coordinator Assistant Coordinator

Medical Director (25 FTE) ndash Regional Medical Coordination Center bull Multi-Agency Coordination Center bull Statewide use of EMResource by hospitals EMS

23

UnclassifiedFor Public Use

p ror

~ SC ON5

Sault Ste Marie

N

bull

Huron

Madison Milwa uk ee Graed Rapids bull bull e bull ~ 3rnia

L~nsi~ g bull - It bull

bullbullbullbull bull bull bull bull De troi t

bull Glwcago bull bull bull

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfOR MATIO N GATEWAY

Michigan COVID-19 bull bull

bull

First 2 cases ndash March 10 Asymmetric epidemiology ndash SE Michigan ndash Extreme Activity ndash Rest of Michigan ndash Sporadic Activity ndash Comparable to other states

Extreme conditions in SE MI ndash Peak hospitalizations gt4400 ndash 12-days with gt1000 on ventilation bull 1223 on ventilation on one day

ndash Peak intubations in 1 day 176 Source John Hopkins Coronavirus Resource Center (Retrieved 4212020)

24

UnclassifiedFor Public Use

Barrie

Toronto

Hamilton

bull bull

bull

Lake Ontario

bull Ro~besterbull

bull

bull

Brockville bull Kingston

~~w voRK

bull bull bull

bull

bull Pt0NfV VAN1A bull

bull

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H I NfOR MATION GATEWAY

bull

bull bull ~ ba riy

bull bull

Michigan COVID-19 bull First 2 cases ndash March 10

Asymmetric epidemiology bull ndash SE Michigan ndash Extreme Activity ndash Rest of Michigan ndash Sporadic Activity ndash Comparable to other states

bull Extreme conditions in SE MI ndash Peak hospitalizations gt4400 ndash 12-days with gt1000 on ventilation bull 1223 on ventilation on one day

ndash Peak intubations in 1 day 176 Source John Hopkins Coronavirus Resource Center (Retrieved 4212020)

25

UnclassifiedFor Public Use

I I I I I I I I I I I I I

ASPR TR AC IE ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Detroit vs New York City COVID-19 Daily Hospital Admissions

New York City vs Detroit 1800 1600 1400 1200 1000 800 600 400 200 0

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21

NY City Detroit

Source MI EMResource

NYC NYC Department of Health and Mental Hygiene 26

UnclassifiedFor Public Use ASPR TR AC IE ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Detroit vs New York City

1 1 I 11111 111 11 11 1111 1 II II 1 1 1

400

300

200

COVID-19 Daily Hospital Admissions Per 1 Million PopulationNew York City vs Detroit

40-Day Post-Outbreak Mortality bull NY City 646 deaths per million bull Detroit 919 deaths per million

100

0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21

NY City Detroit

Source MI EMResource

NYC NYC Department of Health and Mental Hygiene 27

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Michigan Healthcare Surge Strategy Goal bull Save lives and reduce pain and suffering by optimizing

the use of the statersquos healthcare resources ndash Extend conventional standards of care to as many

patients as possible ndash Minimize the need for crisis standards of care bull Especially while conventional capacity exists

28

UnclassifiedFor Public Use

--

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Michigan Healthcare Surge Strategy Components bull Relief Hospitals

bull Alternate Care Sites EMS

ndash Home Care Sites

ndash Relief Personnel

29

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Relief Hospitals vs Alternate Care Sites bull Relief Hospitals The objective is to extend the

conventional standard of care to as many citizens in need as possible (ie minimize the need to move intocrisis standards of care)

bull Alternate Care Sites (ACS) The objective is to delivercrisis standards of care (as close to the conventional standard of care as possible) in extreme conditions in which the conventional standard of care can not be provided at overloaded hospitals

30

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Relief Hospital ldquoAskrdquo bull Hospitals have been previously asked to be able to

surge an additional 20 above average daily census ndash Increased to 50 ldquosuper surgerdquo

bull Relief Hospitals provide 10 of their expanded capacity to assist severely impacted hospitals ndash While preserving 50 of super-surge capacity bull Many hospitals at very low census

31

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Relief Hospitals and Patient Redistribution

bull Intra-Health System Transfer ndash Coordinated by specific health system

bull Intra-Regional Transfer ndash Coordinated by Regional Medical Coordination Center

bull Statewide Transfer ndash Coordinated by Inter-Hospital Coordination Unit bull AKA Medical Operations Coordination Cell (MOCC)

32

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Statewide Inter-Hospital Coordination Unit State EmergencyOperations Center

Planning Finance Operations

Health Branch

Inter-HospitalCoordination Unit

Physician Consultant

EMS Coordination Group

Logistics

MDHHS Health Emergency Operations

Center

Medical Operations

Coordination Cell

33

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

MOCCs and Patient Redistribution Regional Medical

Coordination Center bull Relief hospitals declare status on

EMResource bull RMCC receives request from

transferring hospital bull RMCC identifies Relief Hospital(s) bull Transferring hospital contacts

Relief Hospital directly bull Relief Hospital accepts patient(s) bull RMCC coordinates EMS PRN

Statewide Inter-Hospital Coordination Unit

Relief hospitals declare status on EMResource

IHCU receives request from RMCC on behalf of transferring hospital

IHCU identifies Relief Hospital(s) Transferring hospital contacts Relief

Hospital directly Relief Hospital accepts patient(s) IHCU coordinates EMS PRN

34

UnclassifiedFor Public Use

Critical 2 Critical 3 Non- 4 Non- Willing to Willing to Comment Care Bed - Care Bed - Critical Critical Take Take Non-COVID-19 non- Care Bed- Care Bed - COVID-19 COVID-19

COVID-19 COVID-19 non- Patients Patients COVID-19

No Yes

22 0 0 o - 4 4 16 24

1 1 5 5

h Ctr 40 8 8 10

1 0 5 5

68 13 34 51

2 Critical 3 Non- 4 Non- Willing to Willing to Comment Care Bed Critical Critical Take Take Non-bull non- Care Bed Care Bed COVID-19 COVID-19 COVID-19 - - non- Patients Patients

COVID-19 COVID-19

nton 0 0 0 0 No No

0 0 24 3 No No Already exceeding critical No No Already exceeding critical

0 0 0 0 ----Already exceeding critical

0 Already exceeding critical

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

EMResource Relief Hospital Participation

35

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

MOCC-Facilitated vs Direct Contact Transfers MOCC Facilitated

bull Hospital has need to transfer bull Regional State MOCC

contacted bull EMResource reviewed by MOCC

to identify Relief Hospitals bull MOCC connects transferring

hospital to Relief Hospital bull Relief Hospital accepts

patient(s) bull MOCC coordinates EMS PRN

Direct Contact Hospital has need to transfer Regional State MOCC

bypassed EMResource reviewed by hospital

to identify Relief Hospitals Transferring hospital contacts

Relief Hospital directly Relief Hospital accepts

patient(s) MOCC coordinates EMS PRN

36

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Patient Redistribution ndash 5 Key Elements

bull bull bull bull bull

Transferring Hospitals Coordinating entity (MOCCs) Situational awareness platform (EMResource) EMS Relief Hospitals

37

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Relief Hospital Recruitment Challenges

Why were so many hospitals in minimally impacted regions resistant to accept patients bull Fea

bull Fear of introducing bringing COVID-19 into their hospital

r of impending ldquostormrdquo ndash ldquoItrsquos just a matter of time till wersquore Detroitrdquo

Need for Epidemiologic Intelligence

38

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Michigan Patient Transfers (41 to 420)

SE MI SCEC MI West and North MI

Region 2N 2S 1 3 5 6 7 8 TOTAL Transferred In 322 457 41 27 38 15 34 25 959 Transferred Out 275 443 46 54 24 20 20 15 897

~15 via MOCC-Facilitated ~85 VIA Direct Contact ~30 Intra-System Transfers

Source EMResource ndash Self-reported by hospitals 39

UnclassifiedFor Public Use

Bureau of EMS Trauma amp Preparedness

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

MOCCs in Michigan

bull Role Facilitation not control bull Staffing at State MOCC ndash Experienced paramedics EMS control center bull Remote component to SEOC

bull Physician role ndash Consultative problem solving medical leadership

bull Use of statewide hospital status application essential ndash Allows hospitals to connect directly

40

UnclassifiedFor Public Use

DHHS Michigan Department or Health amp Human Services

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Summary bull Relief Hospital concept works bull Statewide MOCC successful in coordinating transfers bull EMResource serves as an invaluable tool for

identifying Relief Hospitals bull Decentralized approach where hospitals in need

contact hospitals with capacity requires minimal central coordination

bull Recruitment of Relief Hospitals can be challenging

41

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

Ronald Stewart MD Chair Department of Surgery UT Health San Antonio Long School of Medicine Eric Epley Executive Director CEO Southwest Texas Regional Advisory Council for Trauma (STRAC)

UnclassifiedFor Public Use 42

~ University - Health System

Regional Disaster Response in Texas Implementation of the

RMOC Concept Ronald M Stewart Eric Epley Brian Eastridge Dudley Wait Joe Palifini Dave Miramontes Craig Cooley Donald

Jenkins and the Southwest Texas Regional Advisory Council Team and

Texas Emergency Medical Task Force Region Leaders

ASPR Tracie Webinar April 24 2020

UnclassifiedFor Public Use 43

SouchweGt Tebullas Region1il Aduisory Council

Introduction

UnclassifiedFor Public Use

bull

bull

Trauma system development

bull Routine multiple small-scale disasters

bull Structured cooperation and communication Trauma system infrastructure for

bull bull

Disaster Stroke STEMI Mental Health Perinatal

bull Trauma System Complete Evolution to EmergencyHealth Care SystemmdashWill use Trauma System andEmergency Health Care System interchangeably

bull Health Care Coalition

bull Right Patient Right Place Right Time 44

THE TEXAS TRAUMA SYSTEM

UnclassifiedFor Public Use

22 TRAUMA SERVICE AREAS

REGIONAL ADVISORY COUNCILS

TRAUMA CENTER DESIGNATIONS

STANDARDS OF CARE

HOSPITAL PREPAREDNESS GRANTS

CONSISTENCY THROUGHOUT URBAN SUBURBAN RURAL AND

FRONTIER

45

Southwest Teus Regional Ad11lsory Council

l The Committee -~

on Trauma 1 middot

EHC System Complex Problem Solving

bull Maximally inclusive with respect to stakeholders bull Dialogue and consensus centered upon bull Whatrsquos the right thing to do for the patient or population being served

bull Timely bull Structured cooperation bull Communication ndash Robust and redundant bull Actionable data

bull Bias for action bull Performance improvement processes

UnclassifiedFor Public Use 46

911 Commission

1) FAILURE OF IMAGINATION

2) FAILURE OF POLICY (A FAILURE TO HAVE THE RIGHT INFRASTRUCTURE IN PLACE)

3) FAILURE OF CAPABILITY (A FAILURE TO HAVE THE RIGHT RESOURCES)

4) FAILURE OF MANAGEMENT (THE FAILURE TO COORDINATE THE AVAILABLE RESOURCES AND INFRASTRUCTURE)

Challenge of Large-Scale Disaster Preparation and Management

UnclassifiedFor Public Use 47

Southwest Tecas Regional Advisory Council

Our Experience

A functioning regional trauma (EHC) system provides the framework for an effective response to large-scale disasters

Education and drills are not enough

Linked regional medical operations centers ( or MOCCs) critical to effective disaster response from all causes

UnclassifiedFor Public Use 48

a

Southwest Texas Regional Advisory Council

Managing Wide-Scale Disasters

UnclassifiedFor Public Use 49

Acute Health Care System

bull Critical for emergency response and treatment of acute illness or injury

bull Mostly private and public mix bull Services to individuals bull Distributed and complex

network of providers bull Decisions made clinically

within minutes to hours

Public Health System

bull Largely responsible for most significant health improvements

bull Safety and wellbeing of populations

bull Multidisciplinary science bull Mainly public with centralized

communication bull Decisions with deliberation

and testing usually takes days

EmergencyManagement System

Local State

Federal Emergency Management Response

These Three Systems Must Function Seamlessly and Flawlessly Together

Acute Health Care System

Public Health

Emergency Management

UnclassifiedFor Public Use 50

Communications Problems Common to failures Disasters

Unworkable and Must have a credible and untested plans workable solution to each of these problemsmdashif we are to improve disaster response Lack of coordinated

response UnclassifiedFor Public Use 51

MEDCOM

bull Trauma Transfers-500mo bull Air Medical Management bull Trauma Team Paging bull MCI load-balancing bull Navigation of mental health

patients via Law Enforcement directly topsychiatric facilities

UnclassifiedFor Public Use 52

D D

D D

How to Integrate Disaster Acute Care and Public Health Systems

bull Trauma MEDCOM Communications Center

bull Regional Medical Operations Center

bull Integrated with Local Emergency Operations Center(EOC)

bull Linked to State Emergency Operations Center

UnclassifiedFor Public Use

bull Linked to Federal Emergency Management System53

Southwest Texas Regional Aduisory Council Regional Medical Operations Center (RMOC)

UnclassifiedFor Public Use

Upregulated MEDCOMmdashdramatically enhanced data and comm Functional for 17 years in San Antonio bull Essential elements

bull Formal agreements insuring collaborationbull Representatives of all major stakeholders in one room-physical or virtualbull Formal communication link to the Emergency Operations Centers (EOC)bull Fault tolerant communications systemsbull Software systems ndashWebEOC software

bull bull bull

Monitor and coordinate all critical hospital capacity Monitor all critical public health data Monitor and coordinate all critical EMS agencies

bull Direct tie to the EOC and SOCbull EMTF functionmdashAbility to physically expand and adapt Emergency Medical Task

Forces amp Mobile Medical Units54

Regional Medical Operations Center (RMOC) Regional Medical Operations Center (RMOC)

UnclassifiedFor Public Use 55

Feasible Plan Must work in

real world conditions

UnclassifiedFor Public Use 56

Southwest Te11as Regional Adv isory Council

RMOC Abilities and Advantages

bull Situational AwarenessmdashRegional Consciousness bull Virtual expansion of bed capacity

bull Distribute to all regional facilitiesmdashnot just a few ndashMany Hands Make Light Work bull Proven many times over 15 yearsmdashdistribution of 1000s of patients over a few days

bull Enables health care regional response teams bull Multi-agency rescue teamsmdashswift water rescue etc bull Mobile medical unitsmdashtemporary hospital replacements or augments

bull Load balancing during a surge of patients bull Network with other regions ndash8 RMOC equivalents in Texas bull Integration of Public Health Acute Care and Disaster Management Systems

UnclassifiedFor Public Use 57

Vancouver

Seattle

Idaho Oregon

Nevada

San Francisco

California

lls Angeles

Montana No11 Dakota

Minnesota

South Dakcta

Wyoming

Wisconsin

Iowa Ne~raska

Toronto c ~New Y0rk Boston Detroit middot

ChicatJo middotimiddot New r ark

Denver Oli io

St Louis Kansas

K~ ntucilty Vitgin 1c1

tfort Ca r0 l1na

New Mexico Arlltansas

Atla11ta Oaas

Georgiamp

Texas

Houston

Monterrey C - Gulf of

Miami

RMOC Response and Function to COVID-19

UnclassifiedFor Public Use 58

INTERNAL REPORT - PHI DATA This report contains Protected Health Information and is not intended for public distribution

Date COVID+ Patients COVD+ in ICU

04212020 82

04202020 81 -

04192020 81

Normal

Part ici pating HCS COVID Data as of 0815 Zl-Apr-20

VentBed Data as of 0910 21-Apr-20

41

41

41

COVID+ on Ventilator

24

25

24

BTRAC

All Healthcare Systems

Available Vents I Total Vents Available Vents

554 713 7896

514 710 7296 - ~ -

555 704 7996

Healthcare System Stress Score

I

Available Staffed Total Staffed Available Staffed Beds Beds Beds

1752 4 730 3796

1792 4 700 3896 - - - - - 7 1635 4707 3596

Severe

UnclassifiedFor Public Use 59

INTERNAL REPORT - PHI DAT A This report contains Protected Health Information and is not intended for public distribution

San Antonio Healthcare Systems COVI D-19 Patient Count

Positive Patients on 4212020

Positive Patients Trend 312212020 - 412112020

322 327 411 4 6 4 11 4 16

Systems Reporting Daily Morning Data

Health Sys I Heal th Sys2 HS3 HS4 HSS HS6

PUI Patients on 4212020

82 50

PUI Patients Trend 312012020 - 42112020

80

60

40 38

20

o __ _________________ _

4 21 322 3 27 4 I 4 6 41 I 4 1 6 42 1

H Tuesday April Z1 2020 STll=IAC _c

TOT AL Patients on 4212020

132

TOTAL Patients Trend 312212020 - 412112020

150 151

100

50

o __ __________________ _

3122 327 4 1 4 16 4 1 1 4 16 42 1

UnclassifiedFor Public Use 60

HOSPITALS Due DAILY 0900 hrs Hospital PPE IDR Materials Status Medical Dashboard (Bed and Ventilator Status) httpserisstracorgeoc7

EMS Due WEEKLY Friday 1200 hrs httpswwwsurveymonkeycomrEMSPPE2

ALL OTHER Coalition and ARHC Members Due WEEKLY Friday 1200 hrs https www surveymonkeycomrRMOCPPEOuery

1900 041220

Number of Regional Hospitals Reporting PPE Shortfall amp Days Remaining Until Depletion 5 - 7 Da s 8 - 11 Da s 12 - 14 Da s 15+ Da s

0 8 14 5 Data derived from facilities Hospital PPE IDR Materials Status - Facilities listed have indicated a disruption in their supply chain for any of the following PPE N95s Surgical Masks Gowns Gloves Face Shields Goggles

UnclassifiedFor Public Use 61

1015

Weekly COVID-19 Update Epidemiology Program

39 191 97 Tota l Cases Reported Tota l Deaths Re po rted Ever Hospita lized Adm itted to ICU

VI

45

40

35

~ 30 ro u 0 25

1 20

sect 15 z

10

5

0

23

Cases of COVID-19 by Date of Illness Onset (n=880)1 and Cumulative by Date Reported Bexar County 4182020

Female( )Ma le 51 49

210 217 224 32 39 316 323 330 46 413

- Number of Cases - cumulative Cases

1 aased on cor1pleted d31 ai 3s or 4181020 a t 800 PM dditiomd crases 3re 1111der feview

1200

t moo V

QI VI ro u

800 0

~ QI 0

- 600 E 0

u

Nl z ii - 400 ~ _

ro S

- 200 E u

-0

CITY OF SAN ANTONIO METROPOLITAN HEALTH DISTRICT

so 276 Mechanica l Venti lat ion Recovered

Percentage of Cases by Raceethnicity

American IndianAlaska Native

Asian

Black

White

Hispanic

Other

Cases by Age Group

~~ I 39 4n1 i 300 sect 200 z

100 3 0 +------------------~~~~-~~ ----r-~ ~ ~ -

17

0-17 18-40 41-64 65+

Age Grou p in Yea rs

Median ace - 46 years (age range 0-100 years)

UnclassifiedFor Public Use 62

RMOCs Mobile Drive Through COVID-19 Testing over 268000 Square Miles

UnclassifiedFor Public Use 63

= sect111ntomo tprrssmiddotXrws uesce ~

NEW5

Texas San Antonio officials launch investigations of nursing home overrun by coronavirus

LaurenCan1ba Apri112Q20 UpdacedApfd-12020212pm fWBinGi P 0

COVJCgt-19 ~ uitefldid lifo iil5 w~ kriew it inTeitas tradeLmithequtiOllsyouw1nt

nswered illd the issues YMI think we

sAQllid be lnvmlgadllg lndodamp- )Our

email iind an pounditpessbullNllWS journ11Nt will

follow up

Hot Spot Evaluation and Coordination

UnclassifiedFor Public Use 64

RMOC Function in COVID-19 Response

bull Situational awareness bull Integration of public health acute health care and disaster

management functions bull Actionable data from consolidating public health and acute health

care data sources bull Controlling and coordinating hot-spots bull Drive through testing management across the entire State bull Ability to Load balance across multiple health systems and

organizations UnclassifiedFor Public Use 65

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

John Quiroz RN Nurse Manager Los Angeles County Emergency Medical Services

UnclassifiedFor Public Use 66

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Los Angeles (LA) County Medical Operations Coordination Cell (MOCC)

bull 247 Medical amp Health Coordinator for the County and Region I

bull Coordinate Patient Transfers and Transportation bull Coordinate medical and heath resource management bull 911 Providers Hospitals LTC Clinics Dialysis Surgical

67

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATION GATEWAY

Los Angeles County and Region I

68

ifornia Reg1ions

Coastal OES Region n

Southem oes Regiion I

Inl and OES Region IV

Soutiheim Santa Barbara OES Reg Ion VI

I

Kerrn

Los Angeles

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Normal Operations vs Emergency and Disaster Response

Normal Operationsbull DHS Hospital and Clini

System bull EMTALA Transfers bull Air Medical bull Hyperbaric Chamber bull MCI Patient

Destinations bull TransferTransport

c

Emergency Disaster bull Hospital evacuations bull Resource Request bull Alternate Care Sites ndash Mercy ndash LASH ndash IsolationQuarantine

bull TransferTransport bull Prehospital Care Policy

69

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Keys to Success

bull 247 Base of Operationsbull Communicationsndash Telephony Radio Internet ReddiNet

bull DOC Room to expand operation during disasterbull Information System to document and analyze all lines

of businessbull Trained and talented staffbull Planning and exercise

70

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

John Hick MD Hennepin Healthcare MN

UnclassifiedFor Public Use 71

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Minnesota SHCC bull Statewide Healthcare Coordination Centerbull Located at State EOC as well as virtual ndash roughly

40 people directly engaged including regionalleads

bull Joint MDH HSEM MHA 8 regional MN coalitionconstruct

bull Main areas of planning responsendash ndash ndash ndash ndash

Referrals and transfers Alternate care sites Long term care ndash reactive and proactive PPE policy and acquisition Ventilator medical supply acquisition

72

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Referrals and Transfers bull Single phone number for LTC issues including hospital discharge and

COVID + patient support (eg assisted living transfer to COVID +designated SNF)

bull Co-located with SEOC public hotline but different staffing numbers bull Single (separate) phone number for ICU referrals ndash Mainly for greater MN but also inter-metro ndash Awareness of resources on MnTrac and real-time health system

information ndash Also provides direct connection to critical care consultation ndash May also be used to make triage decisions if referral needed and

no resources available (care-in-place recommendations) ndash May also be used to distribute load

73

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Staffing bull

bull

bull

bull

Call-taker ndash Medical background preferred ndash ndash

Gatekeeper for referral to SME May connect caller with resources and then referrals handled per usual

Shift Supervisor ndash ndash

Clinical background and experience with bed placement (eg house nursing supervisor) Manages information resource availability with facilities and more complicatedsituations

Clinician on-call ndash ndash

Critical care Contacts with each major health system critical care for ECMO and other resourceallocation situations

Unit supervisor ndash Works with SHCC manager on overall operations processes protocols

74

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Triggers

bull

bull

LTC ndash ndash ndash

Difficulty obtaining hospital discharges for LTC patients Achieved and hotline operational (Note ndash hotline also coordinates connections to infection preventioncontrol MDH Health Regulation Division palliative care consultations and can trigger strike team evaluation staffing support transfer support)

ICU ndash ndash ndash

lt 10 ICU beds available statewide Request from MHA or a coalition due to difficulty coordinating destinations Further triggers for engagement of clinician at request or when no ICU bedsavailable for reasonable match

75

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Other uses considerations

bull Matching to EMS transport services bull Patient ICU transfer considerations ndash Need for higher level of care ndash first priority ndash ECMO ventilators etc

bull Patients presenting to facility that lacks appropriate resources atbaseline

ndash

ndash

Load balancing ndash second priority bull Convalescent patients bull

bull

Intubated and stable patients (regional ndash if significant capacity under-utilized) Riskbenefit considerations

Resource movement ndash eg ventilators (vs anesthesia machines) or staff (virtual or in-person)

76

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Question amp Answer

77

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Contact Us

asprtraciehhsgov 1-844-5-TRACIE askasprtraciehhsgov

78

  • Developing a Healthcare Coalition Pediatric Surge Annex
  • ASPR TRACIE Three Domains
  • Resources
  • Overview of AAP and Pediatric Centers of Excellence
  • Overview of AAP and Pediatric Centers of Excellence
  • Executive Summary
  • MOCCs Problem Statement
  • A MOCC Aims to
  • MOCCs Concept
  • MOCCs | General Activity Summary
  • MOCCs Toolkit
  • Deanna Dahl-Grove MD FAAP Associate Professor Pediatric Emergency Medicine Rainbow Babies and Childrenrsquos Hospital Member AAP CoDPR Executive Committee13
  • Western Washington MOCC
  • King County LTCF Outbreak
  • Single LTCF - Single Hospital
  • Medical Operations Coordinating Cell
  • Regional COVID Coordinating Center ndash Western Washington
  • Two Surveillance Pillars of the RC3
  • Two Coordination Pillars of the RC3
  • Emergency Response Platform - Microsoft
  • Emergency Response Platform - Microsoft
  • Christopher Newton MD13Associate Professor of Surgery Division of Pediatric Surgery Director of Trauma Care UCSF Benioff Childrenrsquos Hospital Oakland13
  • Michiganrsquos Healthcare Preparedness Program
  • Michigan COVID-19
  • Michigan COVID-19
  • Detroit vs New York City
  • Detroit vs New York City
  • Michigan Healthcare Surge Strategy Goal
  • Michigan Healthcare Surge Strategy Components
  • Relief Hospitals vs Alternate Care Sites
  • Relief Hospital ldquoAskrdquo
  • Relief Hospitals and Patient Redistribution
  • Statewide Inter-Hospital Coordination Unit
  • MOCCs and Patient Redistribution
  • EMResource Relief Hospital Participation
  • MOCC-Facilitated vs Direct Contact Transfers
  • Patient Redistribution ndash 5 Key Elements
  • Relief Hospital Recruitment Challenges
  • Michigan Patient Transfers (41 to 420)
  • MOCCs in Michigan
  • Summary
  • Sarita Chung MD FAAP13Director of Disaster Preparedness Division of Emergency Medicine Childrenrsquos Hospital Boston Member American Academy of Pediatrics (AAP) Council on Disaster Preparedness and Recovery13
  • Regional Disaster Response in Texas Implementation of the RMOC Concept
  • Introduction
  • The Texas Trauma System
  • EHC System Complex Problem Solving
  • 911 Commission
  • Our Experience
  • Managing Wide-Scale Disasters
  • Acute Health Care SystemPublic Health Emergency Management
  • Problems Common to DisastersMust have a credible and workable solution to each of these problemsmdashif we are to improve disaster response
  • MEDCOM
  • How to Integrate Disaster Acute Care and Public Health Systems
  • Regional Medical Operations Center(RMOC)
  • Regional Medical Operations Center
  • Feasible Plan Must work in real world conditions
  • RMOC Abilities and Advantages
  • RMOC Response and Function to COVID-19
  • STRAC Report
  • STRAC Report
  • STRAC Report
  • Weekly COVID-19 Update
  • RMOCsMobile Drive Through COVID-19 Testing over 268000 Square Miles
  • Hot Spot Evaluation and Coordination
  • RMOC Function in COVID-19 Response
  • Moderator Roundtable
  • Los Angeles (LA) County Medical Operations Coordination Cell (MOCC)
  • Los Angeles County and Region I
  • Normal Operations vs Emergency and DisasterResponse
  • Keys to Success
  • Moderator Roundtable
  • Minnesota SHCC
  • Referrals and Transfers
  • Staffing
  • Triggers
  • Other uses considerations
  • Question amp Answer
  • Contact Us

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

Moderator Meghan Treber MS ASPR TRACIE

UnclassifiedFor Public Use 4

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

Melissa Harvey RN MSPH Hospital Team Lead Healthcare Resilience Task Force Director Health System Management Office of the Chief Medical Officer US Department of Homeland Security

5 UnclassifiedFor Public Use

6Saving Lives Protecting Americans

Executive Summary

Some hospitals areoverwhelmed with

COVID-19 patients while successful mitigation has

created excess capacity in nearby hospitals creating

an opportunity to transferpatients

MOCCs are a strategy to optimize patientdistribution by

augmenting EOCs withclinical experts that

synthesize and coordinate healthcare capacity

The MOCC strategy can beimplemented nationwide (at sub-state state- and

regional levels) through amodifiable toolkit technical

assistance and federal funding permitting

flexibility for states while optimizing patient

distribution

6

7Saving Lives Protecting Americans

bullbull

--

MOCCs | Problem Statement COVID-19 has resulted in asymmetrical hospital utilization certain regionsrsquo healthcare systems have experienced a surge in patients while others have excess capacity

What are we seeing

Hospitals are the preferred location for seriously ill Facilities with 50+ Beds COVID-19 patients due to existing patient care expertise and resources

Most hot spots are geographically localized overwhelming local healthcare facilities

While some facilities are overwhelmed successfulmitigation in neighboring areas has created excesscapacity in nearby hospitals creating an opportunity to transfer patients

bull bull bull bull

bull middott middot

bull t

bull

D

bull

middot~middotmiddotmiddot

bull le bull l bull bull bull bullt + bull_ I bull bull bull bull bullbull bull bull bull + bull middotmiddot middot middot ~ bullmiddot middotmiddotJ~

-i bullbull bullbullbullbull -ii bull ~ bull ~ bull ~bull bull bull Abull~

bull bullbull i bullbull bullbull middotr bullbullbull bull bullbull bull middotmiddot

i l _

Number of ICU Beds

above 90 control limit of national average below 90 control limit of national average within 90 control limit of national average

Patient transfer coordination through dedicated staffing and data collectionanalysis can improve patient allocation at the sub-state state and federal levels

bull

bullbull

0

7

8Saving Lives Protecting Americans

bull

A MOCC AIMS TO

Move patients to the at the right to improve staff and right time in the patientsupplies provider right way well-being

8

9Saving Lives Protecting Americans

MOCCs | Concept MOCCs can be activated at the Sub-State Regional State and Federal levels to facilitate patient movement and resource allocation during a surge event There are three types of MOCCs included in the concept sub-state Regional Medical Operations Coordination Centers (RMOCCs) State Medical Operations Coordination Centers (SMOCCs) and Federal Medical Operations Coordination Centers (FMOCCs)

RMOCC Sub-State Level

SMOCC State Level

FMOCC Federal Level

HHS Region A HHS Region B

RegionA

State A

RegionB

State A

RegionC

State A

State D HHS Region B

State E HHS Region B

State A HHS Region A

State B HHS Region A

State C HHS Region A

RegionD

State B

RegionE

State B

RegionF

State C

RegionG

State C Region

H State D

RegionI

State D

RegionJ

State D

RegionK

State E

RegionL

State E Region

M State E

State F HHS Region B

RegionN

State F

RegionO

State F

Patient transfer coordination activity originates with the RMOCC The SMOCC can help transfer patients to a facility in a neighboring sub-state region The FMOCC can transfer patients to a neighboring state or Federal

HHS Region if that is closer 9

MOCCs | General Activity Summary

MOCCs are cells within emergency operations centers (EOCs) at the sub-state regional state and federal levels (FEMAHHS regions) that facilitate patient movement and resource allocation

MOCC PRIORITIES

bull Adding clinical staff to existing EOCs and RRCCsbull Establishing stakeholder agreements that allow for collecting data regarding health system capacity synthesizing the data to

understand the needs of the system and determining areas of the system that may be overwhelmedbull Facilitating movement of patients staff and supplies between healthcare facilities andor states

MOCC ROLE

bull Acting as a single point of contact (POC) for requests from multiple stakeholders such as healthcare facilities RMOCCs and SMOCCsbull Reviewing facilitating and processing patient movement staffing and supply requests and providing medical consultation to

facilitate the decompression of health systems

MOCC DATA ACTIVITIES

bull Collecting analyzing and disseminating information to and from stakeholders to develop comprehensive situational awarenessbull Establishing protocols systems and triggers to inform operational planning stakeholder communications and transfer decision

making

10

~ - ~--~- ----- -

MOCCs | Toolkit

The MOCCs Toolkit contains information on funding a MOCC standard operating procedures for each type of MOCC including integration with ESF-8 roles and responsibilities staffing and transport coordination

FUNDING

bull FEMA Public Assistancebull FEMA Mission Assignmentbull ASPR Hospital Preparedness

Programbull CDC Public Health Emergency

PreparednessCrisis Agreement

STANDARD OPERATING TRANSPORT PROCEDURES COORDINATION

bull RMOCCSMOCC

bull FMOCC

bull Transportation workflows andbull transfer checklists

Each MOCC SOP includes details on bullbullbullbullbull

MOCC Integration with ESF-8Roles and ResponsibilitiesStaffingOperationsPatient MovementMedical Resource Sharing

The MOCCs Toolkit will be located on ASPR TRACIE

11

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

Steven Mitchell MD FACEP Medical Director Western Washington Regional COVID Coordination Center Medical Director Emergency Department Harborview Medical Center

12 UnclassifiedFor Public Use

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Western Washington MOCC

bull

bull

bull

First US COVID-19 case Jan 21ndash Snohomish County WA

First US COVID-19 death Feb 29ndash King County WA

First major outbreak late FebMarch1

ndash 167 cases at Long-Term Care Facilitybull 101 residents 50 staff and 16 visitorsbull 43 deaths

1 Epidemiology of Covid-19 in a Long-Term Care Facility in King County Washington N Engl J Med 2020 Mar 27

13

UnclassifiedFor Public Use

THE WALL STREET JOURNAL

One Nursing Home 35 Coronavirus Deaths Inside the Kirkland Disaster

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfOR MATIO N GATEWAY

King County LTCF Outbreak

~be ~cu Uork ~itnes

Its Pure Panic A Wrenching Wait at Nursing Home Where Coronavirus Took Hold Cut off from their relatives inside a virus-stricken nursing center families are frantically searching for help and basic information

14

UnclassifiedFor Public Use

Characteristics and Outcomes of 21 Critshyically Ill Patients With COVID-19 in Washshyington State Matt Arentz MD1 Eric Yim MD2 Lindy Klaff MD2 et al

Author Affiliations I Article Information

JAMA Published online March 19 2020 doi101001jama20204326

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Single LTCF - Single Hospital

bull Overwhelmed bull No coordination bull Not isolated example

15

UnclassifiedFor Public Use

~) NORTHWEST HEALTHCARE HARBORVIEW MEDICAL CENTER

UW Medicine [f]KingCounty

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Medical Operations Coordinating Cell

bull Disaster Medical Coordination Center

bull Regional COVID Coordination Center (RC3) ndash Harborview Medical CenterKing County ndash Northwest Health Response Network

16

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Regional COVID Coordinating Center ndash Western Washington

17

UnclassifiedFor Public Use

Staffing

Impacts

Resource

Impacts

Ventilators PPE

urveillance of Hospitals

Health

Surveillance of Congregant

Settings

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Two Surveillance Pillars of the RC3

18

UnclassifiedFor Public Use

Health System __-1

Level Loadin

ealth System

Coordination of Resources

ASPR AUIS1ANT bulllCUTtamp~ ~00

UIPAUDgt1111 ~gtIC UfPO~H HUtTHCdl h oUGpound NC1 HpoundhH0Npound~~

I NfORMAT IONGAIEWAf

Two Coordination Pillars of the RC3

19

UnclassifiedFor Public Use

WA HEALTH G) About f) Stevo Mltchell

E-- Home

Q~ _ (WIJ - _uw_ 0

COVIDbulllltl1-t1 ltD _

ltD _

ltD AvilfllHlty - ~c_

44

J -(--

8 j ((MON_

36 j

--0 18 22 0 42 2~

jll 4Jtbull

r 11H -middot- __ ~ -- I 1rA

I --- --J - 353 600 500 1000 806 00 -- -- --

8 J _

101 25

fj)

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH hoUGpoundNC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATION GATEWAY

Emergency Response Platform - Microsoft

bull Constrained Resources ndash Staffing ndash Beds bull Critical Care bull Acute Care

ndash Equipment bull Ventilators bull PPE

ndash COVID-19 patients

20

UnclassifiedFor Public Use

WA HEALTH C) About - Steve

~ Homo

6-hiyenHiiii+MF _ _ a

KING

43 COVID JM1Q

267

55 CD IDlnn1bned

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfOR MATIO N GATEWAY

Emergency Response Platform - Microsoft

bull Next Releasendash Long Term Care Facilitiesbull COVID-19 Impactsndash Positive Patientsndash Positive Health Care

Workers raquo of staff impacted

bull PPE availability

21

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

William Fales MD FACEP FAEMS Medical Director Division of EMS and Trauma Michigan Department of Health and Human Services

22 UnclassifiedFor Public Use

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Michiganrsquos Healthcare Preparedness Program bull Michigan Department of Health and Human Services ndash Bureau of EMS Trauma and Preparedness

bull 8 Regional Healthcare Coalitions ndash Hospitals EMS LPH EM LTC Tribal Health ndash Regional Coordinator Assistant Coordinator

Medical Director (25 FTE) ndash Regional Medical Coordination Center bull Multi-Agency Coordination Center bull Statewide use of EMResource by hospitals EMS

23

UnclassifiedFor Public Use

p ror

~ SC ON5

Sault Ste Marie

N

bull

Huron

Madison Milwa uk ee Graed Rapids bull bull e bull ~ 3rnia

L~nsi~ g bull - It bull

bullbullbullbull bull bull bull bull De troi t

bull Glwcago bull bull bull

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfOR MATIO N GATEWAY

Michigan COVID-19 bull bull

bull

First 2 cases ndash March 10 Asymmetric epidemiology ndash SE Michigan ndash Extreme Activity ndash Rest of Michigan ndash Sporadic Activity ndash Comparable to other states

Extreme conditions in SE MI ndash Peak hospitalizations gt4400 ndash 12-days with gt1000 on ventilation bull 1223 on ventilation on one day

ndash Peak intubations in 1 day 176 Source John Hopkins Coronavirus Resource Center (Retrieved 4212020)

24

UnclassifiedFor Public Use

Barrie

Toronto

Hamilton

bull bull

bull

Lake Ontario

bull Ro~besterbull

bull

bull

Brockville bull Kingston

~~w voRK

bull bull bull

bull

bull Pt0NfV VAN1A bull

bull

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H I NfOR MATION GATEWAY

bull

bull bull ~ ba riy

bull bull

Michigan COVID-19 bull First 2 cases ndash March 10

Asymmetric epidemiology bull ndash SE Michigan ndash Extreme Activity ndash Rest of Michigan ndash Sporadic Activity ndash Comparable to other states

bull Extreme conditions in SE MI ndash Peak hospitalizations gt4400 ndash 12-days with gt1000 on ventilation bull 1223 on ventilation on one day

ndash Peak intubations in 1 day 176 Source John Hopkins Coronavirus Resource Center (Retrieved 4212020)

25

UnclassifiedFor Public Use

I I I I I I I I I I I I I

ASPR TR AC IE ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Detroit vs New York City COVID-19 Daily Hospital Admissions

New York City vs Detroit 1800 1600 1400 1200 1000 800 600 400 200 0

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21

NY City Detroit

Source MI EMResource

NYC NYC Department of Health and Mental Hygiene 26

UnclassifiedFor Public Use ASPR TR AC IE ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Detroit vs New York City

1 1 I 11111 111 11 11 1111 1 II II 1 1 1

400

300

200

COVID-19 Daily Hospital Admissions Per 1 Million PopulationNew York City vs Detroit

40-Day Post-Outbreak Mortality bull NY City 646 deaths per million bull Detroit 919 deaths per million

100

0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21

NY City Detroit

Source MI EMResource

NYC NYC Department of Health and Mental Hygiene 27

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Michigan Healthcare Surge Strategy Goal bull Save lives and reduce pain and suffering by optimizing

the use of the statersquos healthcare resources ndash Extend conventional standards of care to as many

patients as possible ndash Minimize the need for crisis standards of care bull Especially while conventional capacity exists

28

UnclassifiedFor Public Use

--

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Michigan Healthcare Surge Strategy Components bull Relief Hospitals

bull Alternate Care Sites EMS

ndash Home Care Sites

ndash Relief Personnel

29

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Relief Hospitals vs Alternate Care Sites bull Relief Hospitals The objective is to extend the

conventional standard of care to as many citizens in need as possible (ie minimize the need to move intocrisis standards of care)

bull Alternate Care Sites (ACS) The objective is to delivercrisis standards of care (as close to the conventional standard of care as possible) in extreme conditions in which the conventional standard of care can not be provided at overloaded hospitals

30

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Relief Hospital ldquoAskrdquo bull Hospitals have been previously asked to be able to

surge an additional 20 above average daily census ndash Increased to 50 ldquosuper surgerdquo

bull Relief Hospitals provide 10 of their expanded capacity to assist severely impacted hospitals ndash While preserving 50 of super-surge capacity bull Many hospitals at very low census

31

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Relief Hospitals and Patient Redistribution

bull Intra-Health System Transfer ndash Coordinated by specific health system

bull Intra-Regional Transfer ndash Coordinated by Regional Medical Coordination Center

bull Statewide Transfer ndash Coordinated by Inter-Hospital Coordination Unit bull AKA Medical Operations Coordination Cell (MOCC)

32

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Statewide Inter-Hospital Coordination Unit State EmergencyOperations Center

Planning Finance Operations

Health Branch

Inter-HospitalCoordination Unit

Physician Consultant

EMS Coordination Group

Logistics

MDHHS Health Emergency Operations

Center

Medical Operations

Coordination Cell

33

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

MOCCs and Patient Redistribution Regional Medical

Coordination Center bull Relief hospitals declare status on

EMResource bull RMCC receives request from

transferring hospital bull RMCC identifies Relief Hospital(s) bull Transferring hospital contacts

Relief Hospital directly bull Relief Hospital accepts patient(s) bull RMCC coordinates EMS PRN

Statewide Inter-Hospital Coordination Unit

Relief hospitals declare status on EMResource

IHCU receives request from RMCC on behalf of transferring hospital

IHCU identifies Relief Hospital(s) Transferring hospital contacts Relief

Hospital directly Relief Hospital accepts patient(s) IHCU coordinates EMS PRN

34

UnclassifiedFor Public Use

Critical 2 Critical 3 Non- 4 Non- Willing to Willing to Comment Care Bed - Care Bed - Critical Critical Take Take Non-COVID-19 non- Care Bed- Care Bed - COVID-19 COVID-19

COVID-19 COVID-19 non- Patients Patients COVID-19

No Yes

22 0 0 o - 4 4 16 24

1 1 5 5

h Ctr 40 8 8 10

1 0 5 5

68 13 34 51

2 Critical 3 Non- 4 Non- Willing to Willing to Comment Care Bed Critical Critical Take Take Non-bull non- Care Bed Care Bed COVID-19 COVID-19 COVID-19 - - non- Patients Patients

COVID-19 COVID-19

nton 0 0 0 0 No No

0 0 24 3 No No Already exceeding critical No No Already exceeding critical

0 0 0 0 ----Already exceeding critical

0 Already exceeding critical

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

EMResource Relief Hospital Participation

35

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

MOCC-Facilitated vs Direct Contact Transfers MOCC Facilitated

bull Hospital has need to transfer bull Regional State MOCC

contacted bull EMResource reviewed by MOCC

to identify Relief Hospitals bull MOCC connects transferring

hospital to Relief Hospital bull Relief Hospital accepts

patient(s) bull MOCC coordinates EMS PRN

Direct Contact Hospital has need to transfer Regional State MOCC

bypassed EMResource reviewed by hospital

to identify Relief Hospitals Transferring hospital contacts

Relief Hospital directly Relief Hospital accepts

patient(s) MOCC coordinates EMS PRN

36

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Patient Redistribution ndash 5 Key Elements

bull bull bull bull bull

Transferring Hospitals Coordinating entity (MOCCs) Situational awareness platform (EMResource) EMS Relief Hospitals

37

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Relief Hospital Recruitment Challenges

Why were so many hospitals in minimally impacted regions resistant to accept patients bull Fea

bull Fear of introducing bringing COVID-19 into their hospital

r of impending ldquostormrdquo ndash ldquoItrsquos just a matter of time till wersquore Detroitrdquo

Need for Epidemiologic Intelligence

38

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Michigan Patient Transfers (41 to 420)

SE MI SCEC MI West and North MI

Region 2N 2S 1 3 5 6 7 8 TOTAL Transferred In 322 457 41 27 38 15 34 25 959 Transferred Out 275 443 46 54 24 20 20 15 897

~15 via MOCC-Facilitated ~85 VIA Direct Contact ~30 Intra-System Transfers

Source EMResource ndash Self-reported by hospitals 39

UnclassifiedFor Public Use

Bureau of EMS Trauma amp Preparedness

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

MOCCs in Michigan

bull Role Facilitation not control bull Staffing at State MOCC ndash Experienced paramedics EMS control center bull Remote component to SEOC

bull Physician role ndash Consultative problem solving medical leadership

bull Use of statewide hospital status application essential ndash Allows hospitals to connect directly

40

UnclassifiedFor Public Use

DHHS Michigan Department or Health amp Human Services

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Summary bull Relief Hospital concept works bull Statewide MOCC successful in coordinating transfers bull EMResource serves as an invaluable tool for

identifying Relief Hospitals bull Decentralized approach where hospitals in need

contact hospitals with capacity requires minimal central coordination

bull Recruitment of Relief Hospitals can be challenging

41

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

Ronald Stewart MD Chair Department of Surgery UT Health San Antonio Long School of Medicine Eric Epley Executive Director CEO Southwest Texas Regional Advisory Council for Trauma (STRAC)

UnclassifiedFor Public Use 42

~ University - Health System

Regional Disaster Response in Texas Implementation of the

RMOC Concept Ronald M Stewart Eric Epley Brian Eastridge Dudley Wait Joe Palifini Dave Miramontes Craig Cooley Donald

Jenkins and the Southwest Texas Regional Advisory Council Team and

Texas Emergency Medical Task Force Region Leaders

ASPR Tracie Webinar April 24 2020

UnclassifiedFor Public Use 43

SouchweGt Tebullas Region1il Aduisory Council

Introduction

UnclassifiedFor Public Use

bull

bull

Trauma system development

bull Routine multiple small-scale disasters

bull Structured cooperation and communication Trauma system infrastructure for

bull bull

Disaster Stroke STEMI Mental Health Perinatal

bull Trauma System Complete Evolution to EmergencyHealth Care SystemmdashWill use Trauma System andEmergency Health Care System interchangeably

bull Health Care Coalition

bull Right Patient Right Place Right Time 44

THE TEXAS TRAUMA SYSTEM

UnclassifiedFor Public Use

22 TRAUMA SERVICE AREAS

REGIONAL ADVISORY COUNCILS

TRAUMA CENTER DESIGNATIONS

STANDARDS OF CARE

HOSPITAL PREPAREDNESS GRANTS

CONSISTENCY THROUGHOUT URBAN SUBURBAN RURAL AND

FRONTIER

45

Southwest Teus Regional Ad11lsory Council

l The Committee -~

on Trauma 1 middot

EHC System Complex Problem Solving

bull Maximally inclusive with respect to stakeholders bull Dialogue and consensus centered upon bull Whatrsquos the right thing to do for the patient or population being served

bull Timely bull Structured cooperation bull Communication ndash Robust and redundant bull Actionable data

bull Bias for action bull Performance improvement processes

UnclassifiedFor Public Use 46

911 Commission

1) FAILURE OF IMAGINATION

2) FAILURE OF POLICY (A FAILURE TO HAVE THE RIGHT INFRASTRUCTURE IN PLACE)

3) FAILURE OF CAPABILITY (A FAILURE TO HAVE THE RIGHT RESOURCES)

4) FAILURE OF MANAGEMENT (THE FAILURE TO COORDINATE THE AVAILABLE RESOURCES AND INFRASTRUCTURE)

Challenge of Large-Scale Disaster Preparation and Management

UnclassifiedFor Public Use 47

Southwest Tecas Regional Advisory Council

Our Experience

A functioning regional trauma (EHC) system provides the framework for an effective response to large-scale disasters

Education and drills are not enough

Linked regional medical operations centers ( or MOCCs) critical to effective disaster response from all causes

UnclassifiedFor Public Use 48

a

Southwest Texas Regional Advisory Council

Managing Wide-Scale Disasters

UnclassifiedFor Public Use 49

Acute Health Care System

bull Critical for emergency response and treatment of acute illness or injury

bull Mostly private and public mix bull Services to individuals bull Distributed and complex

network of providers bull Decisions made clinically

within minutes to hours

Public Health System

bull Largely responsible for most significant health improvements

bull Safety and wellbeing of populations

bull Multidisciplinary science bull Mainly public with centralized

communication bull Decisions with deliberation

and testing usually takes days

EmergencyManagement System

Local State

Federal Emergency Management Response

These Three Systems Must Function Seamlessly and Flawlessly Together

Acute Health Care System

Public Health

Emergency Management

UnclassifiedFor Public Use 50

Communications Problems Common to failures Disasters

Unworkable and Must have a credible and untested plans workable solution to each of these problemsmdashif we are to improve disaster response Lack of coordinated

response UnclassifiedFor Public Use 51

MEDCOM

bull Trauma Transfers-500mo bull Air Medical Management bull Trauma Team Paging bull MCI load-balancing bull Navigation of mental health

patients via Law Enforcement directly topsychiatric facilities

UnclassifiedFor Public Use 52

D D

D D

How to Integrate Disaster Acute Care and Public Health Systems

bull Trauma MEDCOM Communications Center

bull Regional Medical Operations Center

bull Integrated with Local Emergency Operations Center(EOC)

bull Linked to State Emergency Operations Center

UnclassifiedFor Public Use

bull Linked to Federal Emergency Management System53

Southwest Texas Regional Aduisory Council Regional Medical Operations Center (RMOC)

UnclassifiedFor Public Use

Upregulated MEDCOMmdashdramatically enhanced data and comm Functional for 17 years in San Antonio bull Essential elements

bull Formal agreements insuring collaborationbull Representatives of all major stakeholders in one room-physical or virtualbull Formal communication link to the Emergency Operations Centers (EOC)bull Fault tolerant communications systemsbull Software systems ndashWebEOC software

bull bull bull

Monitor and coordinate all critical hospital capacity Monitor all critical public health data Monitor and coordinate all critical EMS agencies

bull Direct tie to the EOC and SOCbull EMTF functionmdashAbility to physically expand and adapt Emergency Medical Task

Forces amp Mobile Medical Units54

Regional Medical Operations Center (RMOC) Regional Medical Operations Center (RMOC)

UnclassifiedFor Public Use 55

Feasible Plan Must work in

real world conditions

UnclassifiedFor Public Use 56

Southwest Te11as Regional Adv isory Council

RMOC Abilities and Advantages

bull Situational AwarenessmdashRegional Consciousness bull Virtual expansion of bed capacity

bull Distribute to all regional facilitiesmdashnot just a few ndashMany Hands Make Light Work bull Proven many times over 15 yearsmdashdistribution of 1000s of patients over a few days

bull Enables health care regional response teams bull Multi-agency rescue teamsmdashswift water rescue etc bull Mobile medical unitsmdashtemporary hospital replacements or augments

bull Load balancing during a surge of patients bull Network with other regions ndash8 RMOC equivalents in Texas bull Integration of Public Health Acute Care and Disaster Management Systems

UnclassifiedFor Public Use 57

Vancouver

Seattle

Idaho Oregon

Nevada

San Francisco

California

lls Angeles

Montana No11 Dakota

Minnesota

South Dakcta

Wyoming

Wisconsin

Iowa Ne~raska

Toronto c ~New Y0rk Boston Detroit middot

ChicatJo middotimiddot New r ark

Denver Oli io

St Louis Kansas

K~ ntucilty Vitgin 1c1

tfort Ca r0 l1na

New Mexico Arlltansas

Atla11ta Oaas

Georgiamp

Texas

Houston

Monterrey C - Gulf of

Miami

RMOC Response and Function to COVID-19

UnclassifiedFor Public Use 58

INTERNAL REPORT - PHI DATA This report contains Protected Health Information and is not intended for public distribution

Date COVID+ Patients COVD+ in ICU

04212020 82

04202020 81 -

04192020 81

Normal

Part ici pating HCS COVID Data as of 0815 Zl-Apr-20

VentBed Data as of 0910 21-Apr-20

41

41

41

COVID+ on Ventilator

24

25

24

BTRAC

All Healthcare Systems

Available Vents I Total Vents Available Vents

554 713 7896

514 710 7296 - ~ -

555 704 7996

Healthcare System Stress Score

I

Available Staffed Total Staffed Available Staffed Beds Beds Beds

1752 4 730 3796

1792 4 700 3896 - - - - - 7 1635 4707 3596

Severe

UnclassifiedFor Public Use 59

INTERNAL REPORT - PHI DAT A This report contains Protected Health Information and is not intended for public distribution

San Antonio Healthcare Systems COVI D-19 Patient Count

Positive Patients on 4212020

Positive Patients Trend 312212020 - 412112020

322 327 411 4 6 4 11 4 16

Systems Reporting Daily Morning Data

Health Sys I Heal th Sys2 HS3 HS4 HSS HS6

PUI Patients on 4212020

82 50

PUI Patients Trend 312012020 - 42112020

80

60

40 38

20

o __ _________________ _

4 21 322 3 27 4 I 4 6 41 I 4 1 6 42 1

H Tuesday April Z1 2020 STll=IAC _c

TOT AL Patients on 4212020

132

TOTAL Patients Trend 312212020 - 412112020

150 151

100

50

o __ __________________ _

3122 327 4 1 4 16 4 1 1 4 16 42 1

UnclassifiedFor Public Use 60

HOSPITALS Due DAILY 0900 hrs Hospital PPE IDR Materials Status Medical Dashboard (Bed and Ventilator Status) httpserisstracorgeoc7

EMS Due WEEKLY Friday 1200 hrs httpswwwsurveymonkeycomrEMSPPE2

ALL OTHER Coalition and ARHC Members Due WEEKLY Friday 1200 hrs https www surveymonkeycomrRMOCPPEOuery

1900 041220

Number of Regional Hospitals Reporting PPE Shortfall amp Days Remaining Until Depletion 5 - 7 Da s 8 - 11 Da s 12 - 14 Da s 15+ Da s

0 8 14 5 Data derived from facilities Hospital PPE IDR Materials Status - Facilities listed have indicated a disruption in their supply chain for any of the following PPE N95s Surgical Masks Gowns Gloves Face Shields Goggles

UnclassifiedFor Public Use 61

1015

Weekly COVID-19 Update Epidemiology Program

39 191 97 Tota l Cases Reported Tota l Deaths Re po rted Ever Hospita lized Adm itted to ICU

VI

45

40

35

~ 30 ro u 0 25

1 20

sect 15 z

10

5

0

23

Cases of COVID-19 by Date of Illness Onset (n=880)1 and Cumulative by Date Reported Bexar County 4182020

Female( )Ma le 51 49

210 217 224 32 39 316 323 330 46 413

- Number of Cases - cumulative Cases

1 aased on cor1pleted d31 ai 3s or 4181020 a t 800 PM dditiomd crases 3re 1111der feview

1200

t moo V

QI VI ro u

800 0

~ QI 0

- 600 E 0

u

Nl z ii - 400 ~ _

ro S

- 200 E u

-0

CITY OF SAN ANTONIO METROPOLITAN HEALTH DISTRICT

so 276 Mechanica l Venti lat ion Recovered

Percentage of Cases by Raceethnicity

American IndianAlaska Native

Asian

Black

White

Hispanic

Other

Cases by Age Group

~~ I 39 4n1 i 300 sect 200 z

100 3 0 +------------------~~~~-~~ ----r-~ ~ ~ -

17

0-17 18-40 41-64 65+

Age Grou p in Yea rs

Median ace - 46 years (age range 0-100 years)

UnclassifiedFor Public Use 62

RMOCs Mobile Drive Through COVID-19 Testing over 268000 Square Miles

UnclassifiedFor Public Use 63

= sect111ntomo tprrssmiddotXrws uesce ~

NEW5

Texas San Antonio officials launch investigations of nursing home overrun by coronavirus

LaurenCan1ba Apri112Q20 UpdacedApfd-12020212pm fWBinGi P 0

COVJCgt-19 ~ uitefldid lifo iil5 w~ kriew it inTeitas tradeLmithequtiOllsyouw1nt

nswered illd the issues YMI think we

sAQllid be lnvmlgadllg lndodamp- )Our

email iind an pounditpessbullNllWS journ11Nt will

follow up

Hot Spot Evaluation and Coordination

UnclassifiedFor Public Use 64

RMOC Function in COVID-19 Response

bull Situational awareness bull Integration of public health acute health care and disaster

management functions bull Actionable data from consolidating public health and acute health

care data sources bull Controlling and coordinating hot-spots bull Drive through testing management across the entire State bull Ability to Load balance across multiple health systems and

organizations UnclassifiedFor Public Use 65

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

John Quiroz RN Nurse Manager Los Angeles County Emergency Medical Services

UnclassifiedFor Public Use 66

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Los Angeles (LA) County Medical Operations Coordination Cell (MOCC)

bull 247 Medical amp Health Coordinator for the County and Region I

bull Coordinate Patient Transfers and Transportation bull Coordinate medical and heath resource management bull 911 Providers Hospitals LTC Clinics Dialysis Surgical

67

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATION GATEWAY

Los Angeles County and Region I

68

ifornia Reg1ions

Coastal OES Region n

Southem oes Regiion I

Inl and OES Region IV

Soutiheim Santa Barbara OES Reg Ion VI

I

Kerrn

Los Angeles

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Normal Operations vs Emergency and Disaster Response

Normal Operationsbull DHS Hospital and Clini

System bull EMTALA Transfers bull Air Medical bull Hyperbaric Chamber bull MCI Patient

Destinations bull TransferTransport

c

Emergency Disaster bull Hospital evacuations bull Resource Request bull Alternate Care Sites ndash Mercy ndash LASH ndash IsolationQuarantine

bull TransferTransport bull Prehospital Care Policy

69

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Keys to Success

bull 247 Base of Operationsbull Communicationsndash Telephony Radio Internet ReddiNet

bull DOC Room to expand operation during disasterbull Information System to document and analyze all lines

of businessbull Trained and talented staffbull Planning and exercise

70

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

John Hick MD Hennepin Healthcare MN

UnclassifiedFor Public Use 71

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Minnesota SHCC bull Statewide Healthcare Coordination Centerbull Located at State EOC as well as virtual ndash roughly

40 people directly engaged including regionalleads

bull Joint MDH HSEM MHA 8 regional MN coalitionconstruct

bull Main areas of planning responsendash ndash ndash ndash ndash

Referrals and transfers Alternate care sites Long term care ndash reactive and proactive PPE policy and acquisition Ventilator medical supply acquisition

72

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Referrals and Transfers bull Single phone number for LTC issues including hospital discharge and

COVID + patient support (eg assisted living transfer to COVID +designated SNF)

bull Co-located with SEOC public hotline but different staffing numbers bull Single (separate) phone number for ICU referrals ndash Mainly for greater MN but also inter-metro ndash Awareness of resources on MnTrac and real-time health system

information ndash Also provides direct connection to critical care consultation ndash May also be used to make triage decisions if referral needed and

no resources available (care-in-place recommendations) ndash May also be used to distribute load

73

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Staffing bull

bull

bull

bull

Call-taker ndash Medical background preferred ndash ndash

Gatekeeper for referral to SME May connect caller with resources and then referrals handled per usual

Shift Supervisor ndash ndash

Clinical background and experience with bed placement (eg house nursing supervisor) Manages information resource availability with facilities and more complicatedsituations

Clinician on-call ndash ndash

Critical care Contacts with each major health system critical care for ECMO and other resourceallocation situations

Unit supervisor ndash Works with SHCC manager on overall operations processes protocols

74

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Triggers

bull

bull

LTC ndash ndash ndash

Difficulty obtaining hospital discharges for LTC patients Achieved and hotline operational (Note ndash hotline also coordinates connections to infection preventioncontrol MDH Health Regulation Division palliative care consultations and can trigger strike team evaluation staffing support transfer support)

ICU ndash ndash ndash

lt 10 ICU beds available statewide Request from MHA or a coalition due to difficulty coordinating destinations Further triggers for engagement of clinician at request or when no ICU bedsavailable for reasonable match

75

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Other uses considerations

bull Matching to EMS transport services bull Patient ICU transfer considerations ndash Need for higher level of care ndash first priority ndash ECMO ventilators etc

bull Patients presenting to facility that lacks appropriate resources atbaseline

ndash

ndash

Load balancing ndash second priority bull Convalescent patients bull

bull

Intubated and stable patients (regional ndash if significant capacity under-utilized) Riskbenefit considerations

Resource movement ndash eg ventilators (vs anesthesia machines) or staff (virtual or in-person)

76

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Question amp Answer

77

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Contact Us

asprtraciehhsgov 1-844-5-TRACIE askasprtraciehhsgov

78

  • Developing a Healthcare Coalition Pediatric Surge Annex
  • ASPR TRACIE Three Domains
  • Resources
  • Overview of AAP and Pediatric Centers of Excellence
  • Overview of AAP and Pediatric Centers of Excellence
  • Executive Summary
  • MOCCs Problem Statement
  • A MOCC Aims to
  • MOCCs Concept
  • MOCCs | General Activity Summary
  • MOCCs Toolkit
  • Deanna Dahl-Grove MD FAAP Associate Professor Pediatric Emergency Medicine Rainbow Babies and Childrenrsquos Hospital Member AAP CoDPR Executive Committee13
  • Western Washington MOCC
  • King County LTCF Outbreak
  • Single LTCF - Single Hospital
  • Medical Operations Coordinating Cell
  • Regional COVID Coordinating Center ndash Western Washington
  • Two Surveillance Pillars of the RC3
  • Two Coordination Pillars of the RC3
  • Emergency Response Platform - Microsoft
  • Emergency Response Platform - Microsoft
  • Christopher Newton MD13Associate Professor of Surgery Division of Pediatric Surgery Director of Trauma Care UCSF Benioff Childrenrsquos Hospital Oakland13
  • Michiganrsquos Healthcare Preparedness Program
  • Michigan COVID-19
  • Michigan COVID-19
  • Detroit vs New York City
  • Detroit vs New York City
  • Michigan Healthcare Surge Strategy Goal
  • Michigan Healthcare Surge Strategy Components
  • Relief Hospitals vs Alternate Care Sites
  • Relief Hospital ldquoAskrdquo
  • Relief Hospitals and Patient Redistribution
  • Statewide Inter-Hospital Coordination Unit
  • MOCCs and Patient Redistribution
  • EMResource Relief Hospital Participation
  • MOCC-Facilitated vs Direct Contact Transfers
  • Patient Redistribution ndash 5 Key Elements
  • Relief Hospital Recruitment Challenges
  • Michigan Patient Transfers (41 to 420)
  • MOCCs in Michigan
  • Summary
  • Sarita Chung MD FAAP13Director of Disaster Preparedness Division of Emergency Medicine Childrenrsquos Hospital Boston Member American Academy of Pediatrics (AAP) Council on Disaster Preparedness and Recovery13
  • Regional Disaster Response in Texas Implementation of the RMOC Concept
  • Introduction
  • The Texas Trauma System
  • EHC System Complex Problem Solving
  • 911 Commission
  • Our Experience
  • Managing Wide-Scale Disasters
  • Acute Health Care SystemPublic Health Emergency Management
  • Problems Common to DisastersMust have a credible and workable solution to each of these problemsmdashif we are to improve disaster response
  • MEDCOM
  • How to Integrate Disaster Acute Care and Public Health Systems
  • Regional Medical Operations Center(RMOC)
  • Regional Medical Operations Center
  • Feasible Plan Must work in real world conditions
  • RMOC Abilities and Advantages
  • RMOC Response and Function to COVID-19
  • STRAC Report
  • STRAC Report
  • STRAC Report
  • Weekly COVID-19 Update
  • RMOCsMobile Drive Through COVID-19 Testing over 268000 Square Miles
  • Hot Spot Evaluation and Coordination
  • RMOC Function in COVID-19 Response
  • Moderator Roundtable
  • Los Angeles (LA) County Medical Operations Coordination Cell (MOCC)
  • Los Angeles County and Region I
  • Normal Operations vs Emergency and DisasterResponse
  • Keys to Success
  • Moderator Roundtable
  • Minnesota SHCC
  • Referrals and Transfers
  • Staffing
  • Triggers
  • Other uses considerations
  • Question amp Answer
  • Contact Us

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

Melissa Harvey RN MSPH Hospital Team Lead Healthcare Resilience Task Force Director Health System Management Office of the Chief Medical Officer US Department of Homeland Security

5 UnclassifiedFor Public Use

6Saving Lives Protecting Americans

Executive Summary

Some hospitals areoverwhelmed with

COVID-19 patients while successful mitigation has

created excess capacity in nearby hospitals creating

an opportunity to transferpatients

MOCCs are a strategy to optimize patientdistribution by

augmenting EOCs withclinical experts that

synthesize and coordinate healthcare capacity

The MOCC strategy can beimplemented nationwide (at sub-state state- and

regional levels) through amodifiable toolkit technical

assistance and federal funding permitting

flexibility for states while optimizing patient

distribution

6

7Saving Lives Protecting Americans

bullbull

--

MOCCs | Problem Statement COVID-19 has resulted in asymmetrical hospital utilization certain regionsrsquo healthcare systems have experienced a surge in patients while others have excess capacity

What are we seeing

Hospitals are the preferred location for seriously ill Facilities with 50+ Beds COVID-19 patients due to existing patient care expertise and resources

Most hot spots are geographically localized overwhelming local healthcare facilities

While some facilities are overwhelmed successfulmitigation in neighboring areas has created excesscapacity in nearby hospitals creating an opportunity to transfer patients

bull bull bull bull

bull middott middot

bull t

bull

D

bull

middot~middotmiddotmiddot

bull le bull l bull bull bull bullt + bull_ I bull bull bull bull bullbull bull bull bull + bull middotmiddot middot middot ~ bullmiddot middotmiddotJ~

-i bullbull bullbullbullbull -ii bull ~ bull ~ bull ~bull bull bull Abull~

bull bullbull i bullbull bullbull middotr bullbullbull bull bullbull bull middotmiddot

i l _

Number of ICU Beds

above 90 control limit of national average below 90 control limit of national average within 90 control limit of national average

Patient transfer coordination through dedicated staffing and data collectionanalysis can improve patient allocation at the sub-state state and federal levels

bull

bullbull

0

7

8Saving Lives Protecting Americans

bull

A MOCC AIMS TO

Move patients to the at the right to improve staff and right time in the patientsupplies provider right way well-being

8

9Saving Lives Protecting Americans

MOCCs | Concept MOCCs can be activated at the Sub-State Regional State and Federal levels to facilitate patient movement and resource allocation during a surge event There are three types of MOCCs included in the concept sub-state Regional Medical Operations Coordination Centers (RMOCCs) State Medical Operations Coordination Centers (SMOCCs) and Federal Medical Operations Coordination Centers (FMOCCs)

RMOCC Sub-State Level

SMOCC State Level

FMOCC Federal Level

HHS Region A HHS Region B

RegionA

State A

RegionB

State A

RegionC

State A

State D HHS Region B

State E HHS Region B

State A HHS Region A

State B HHS Region A

State C HHS Region A

RegionD

State B

RegionE

State B

RegionF

State C

RegionG

State C Region

H State D

RegionI

State D

RegionJ

State D

RegionK

State E

RegionL

State E Region

M State E

State F HHS Region B

RegionN

State F

RegionO

State F

Patient transfer coordination activity originates with the RMOCC The SMOCC can help transfer patients to a facility in a neighboring sub-state region The FMOCC can transfer patients to a neighboring state or Federal

HHS Region if that is closer 9

MOCCs | General Activity Summary

MOCCs are cells within emergency operations centers (EOCs) at the sub-state regional state and federal levels (FEMAHHS regions) that facilitate patient movement and resource allocation

MOCC PRIORITIES

bull Adding clinical staff to existing EOCs and RRCCsbull Establishing stakeholder agreements that allow for collecting data regarding health system capacity synthesizing the data to

understand the needs of the system and determining areas of the system that may be overwhelmedbull Facilitating movement of patients staff and supplies between healthcare facilities andor states

MOCC ROLE

bull Acting as a single point of contact (POC) for requests from multiple stakeholders such as healthcare facilities RMOCCs and SMOCCsbull Reviewing facilitating and processing patient movement staffing and supply requests and providing medical consultation to

facilitate the decompression of health systems

MOCC DATA ACTIVITIES

bull Collecting analyzing and disseminating information to and from stakeholders to develop comprehensive situational awarenessbull Establishing protocols systems and triggers to inform operational planning stakeholder communications and transfer decision

making

10

~ - ~--~- ----- -

MOCCs | Toolkit

The MOCCs Toolkit contains information on funding a MOCC standard operating procedures for each type of MOCC including integration with ESF-8 roles and responsibilities staffing and transport coordination

FUNDING

bull FEMA Public Assistancebull FEMA Mission Assignmentbull ASPR Hospital Preparedness

Programbull CDC Public Health Emergency

PreparednessCrisis Agreement

STANDARD OPERATING TRANSPORT PROCEDURES COORDINATION

bull RMOCCSMOCC

bull FMOCC

bull Transportation workflows andbull transfer checklists

Each MOCC SOP includes details on bullbullbullbullbull

MOCC Integration with ESF-8Roles and ResponsibilitiesStaffingOperationsPatient MovementMedical Resource Sharing

The MOCCs Toolkit will be located on ASPR TRACIE

11

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

Steven Mitchell MD FACEP Medical Director Western Washington Regional COVID Coordination Center Medical Director Emergency Department Harborview Medical Center

12 UnclassifiedFor Public Use

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Western Washington MOCC

bull

bull

bull

First US COVID-19 case Jan 21ndash Snohomish County WA

First US COVID-19 death Feb 29ndash King County WA

First major outbreak late FebMarch1

ndash 167 cases at Long-Term Care Facilitybull 101 residents 50 staff and 16 visitorsbull 43 deaths

1 Epidemiology of Covid-19 in a Long-Term Care Facility in King County Washington N Engl J Med 2020 Mar 27

13

UnclassifiedFor Public Use

THE WALL STREET JOURNAL

One Nursing Home 35 Coronavirus Deaths Inside the Kirkland Disaster

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfOR MATIO N GATEWAY

King County LTCF Outbreak

~be ~cu Uork ~itnes

Its Pure Panic A Wrenching Wait at Nursing Home Where Coronavirus Took Hold Cut off from their relatives inside a virus-stricken nursing center families are frantically searching for help and basic information

14

UnclassifiedFor Public Use

Characteristics and Outcomes of 21 Critshyically Ill Patients With COVID-19 in Washshyington State Matt Arentz MD1 Eric Yim MD2 Lindy Klaff MD2 et al

Author Affiliations I Article Information

JAMA Published online March 19 2020 doi101001jama20204326

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Single LTCF - Single Hospital

bull Overwhelmed bull No coordination bull Not isolated example

15

UnclassifiedFor Public Use

~) NORTHWEST HEALTHCARE HARBORVIEW MEDICAL CENTER

UW Medicine [f]KingCounty

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Medical Operations Coordinating Cell

bull Disaster Medical Coordination Center

bull Regional COVID Coordination Center (RC3) ndash Harborview Medical CenterKing County ndash Northwest Health Response Network

16

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Regional COVID Coordinating Center ndash Western Washington

17

UnclassifiedFor Public Use

Staffing

Impacts

Resource

Impacts

Ventilators PPE

urveillance of Hospitals

Health

Surveillance of Congregant

Settings

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Two Surveillance Pillars of the RC3

18

UnclassifiedFor Public Use

Health System __-1

Level Loadin

ealth System

Coordination of Resources

ASPR AUIS1ANT bulllCUTtamp~ ~00

UIPAUDgt1111 ~gtIC UfPO~H HUtTHCdl h oUGpound NC1 HpoundhH0Npound~~

I NfORMAT IONGAIEWAf

Two Coordination Pillars of the RC3

19

UnclassifiedFor Public Use

WA HEALTH G) About f) Stevo Mltchell

E-- Home

Q~ _ (WIJ - _uw_ 0

COVIDbulllltl1-t1 ltD _

ltD _

ltD AvilfllHlty - ~c_

44

J -(--

8 j ((MON_

36 j

--0 18 22 0 42 2~

jll 4Jtbull

r 11H -middot- __ ~ -- I 1rA

I --- --J - 353 600 500 1000 806 00 -- -- --

8 J _

101 25

fj)

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH hoUGpoundNC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATION GATEWAY

Emergency Response Platform - Microsoft

bull Constrained Resources ndash Staffing ndash Beds bull Critical Care bull Acute Care

ndash Equipment bull Ventilators bull PPE

ndash COVID-19 patients

20

UnclassifiedFor Public Use

WA HEALTH C) About - Steve

~ Homo

6-hiyenHiiii+MF _ _ a

KING

43 COVID JM1Q

267

55 CD IDlnn1bned

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfOR MATIO N GATEWAY

Emergency Response Platform - Microsoft

bull Next Releasendash Long Term Care Facilitiesbull COVID-19 Impactsndash Positive Patientsndash Positive Health Care

Workers raquo of staff impacted

bull PPE availability

21

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

William Fales MD FACEP FAEMS Medical Director Division of EMS and Trauma Michigan Department of Health and Human Services

22 UnclassifiedFor Public Use

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Michiganrsquos Healthcare Preparedness Program bull Michigan Department of Health and Human Services ndash Bureau of EMS Trauma and Preparedness

bull 8 Regional Healthcare Coalitions ndash Hospitals EMS LPH EM LTC Tribal Health ndash Regional Coordinator Assistant Coordinator

Medical Director (25 FTE) ndash Regional Medical Coordination Center bull Multi-Agency Coordination Center bull Statewide use of EMResource by hospitals EMS

23

UnclassifiedFor Public Use

p ror

~ SC ON5

Sault Ste Marie

N

bull

Huron

Madison Milwa uk ee Graed Rapids bull bull e bull ~ 3rnia

L~nsi~ g bull - It bull

bullbullbullbull bull bull bull bull De troi t

bull Glwcago bull bull bull

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfOR MATIO N GATEWAY

Michigan COVID-19 bull bull

bull

First 2 cases ndash March 10 Asymmetric epidemiology ndash SE Michigan ndash Extreme Activity ndash Rest of Michigan ndash Sporadic Activity ndash Comparable to other states

Extreme conditions in SE MI ndash Peak hospitalizations gt4400 ndash 12-days with gt1000 on ventilation bull 1223 on ventilation on one day

ndash Peak intubations in 1 day 176 Source John Hopkins Coronavirus Resource Center (Retrieved 4212020)

24

UnclassifiedFor Public Use

Barrie

Toronto

Hamilton

bull bull

bull

Lake Ontario

bull Ro~besterbull

bull

bull

Brockville bull Kingston

~~w voRK

bull bull bull

bull

bull Pt0NfV VAN1A bull

bull

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H I NfOR MATION GATEWAY

bull

bull bull ~ ba riy

bull bull

Michigan COVID-19 bull First 2 cases ndash March 10

Asymmetric epidemiology bull ndash SE Michigan ndash Extreme Activity ndash Rest of Michigan ndash Sporadic Activity ndash Comparable to other states

bull Extreme conditions in SE MI ndash Peak hospitalizations gt4400 ndash 12-days with gt1000 on ventilation bull 1223 on ventilation on one day

ndash Peak intubations in 1 day 176 Source John Hopkins Coronavirus Resource Center (Retrieved 4212020)

25

UnclassifiedFor Public Use

I I I I I I I I I I I I I

ASPR TR AC IE ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Detroit vs New York City COVID-19 Daily Hospital Admissions

New York City vs Detroit 1800 1600 1400 1200 1000 800 600 400 200 0

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21

NY City Detroit

Source MI EMResource

NYC NYC Department of Health and Mental Hygiene 26

UnclassifiedFor Public Use ASPR TR AC IE ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Detroit vs New York City

1 1 I 11111 111 11 11 1111 1 II II 1 1 1

400

300

200

COVID-19 Daily Hospital Admissions Per 1 Million PopulationNew York City vs Detroit

40-Day Post-Outbreak Mortality bull NY City 646 deaths per million bull Detroit 919 deaths per million

100

0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21

NY City Detroit

Source MI EMResource

NYC NYC Department of Health and Mental Hygiene 27

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Michigan Healthcare Surge Strategy Goal bull Save lives and reduce pain and suffering by optimizing

the use of the statersquos healthcare resources ndash Extend conventional standards of care to as many

patients as possible ndash Minimize the need for crisis standards of care bull Especially while conventional capacity exists

28

UnclassifiedFor Public Use

--

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Michigan Healthcare Surge Strategy Components bull Relief Hospitals

bull Alternate Care Sites EMS

ndash Home Care Sites

ndash Relief Personnel

29

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Relief Hospitals vs Alternate Care Sites bull Relief Hospitals The objective is to extend the

conventional standard of care to as many citizens in need as possible (ie minimize the need to move intocrisis standards of care)

bull Alternate Care Sites (ACS) The objective is to delivercrisis standards of care (as close to the conventional standard of care as possible) in extreme conditions in which the conventional standard of care can not be provided at overloaded hospitals

30

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Relief Hospital ldquoAskrdquo bull Hospitals have been previously asked to be able to

surge an additional 20 above average daily census ndash Increased to 50 ldquosuper surgerdquo

bull Relief Hospitals provide 10 of their expanded capacity to assist severely impacted hospitals ndash While preserving 50 of super-surge capacity bull Many hospitals at very low census

31

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Relief Hospitals and Patient Redistribution

bull Intra-Health System Transfer ndash Coordinated by specific health system

bull Intra-Regional Transfer ndash Coordinated by Regional Medical Coordination Center

bull Statewide Transfer ndash Coordinated by Inter-Hospital Coordination Unit bull AKA Medical Operations Coordination Cell (MOCC)

32

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Statewide Inter-Hospital Coordination Unit State EmergencyOperations Center

Planning Finance Operations

Health Branch

Inter-HospitalCoordination Unit

Physician Consultant

EMS Coordination Group

Logistics

MDHHS Health Emergency Operations

Center

Medical Operations

Coordination Cell

33

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

MOCCs and Patient Redistribution Regional Medical

Coordination Center bull Relief hospitals declare status on

EMResource bull RMCC receives request from

transferring hospital bull RMCC identifies Relief Hospital(s) bull Transferring hospital contacts

Relief Hospital directly bull Relief Hospital accepts patient(s) bull RMCC coordinates EMS PRN

Statewide Inter-Hospital Coordination Unit

Relief hospitals declare status on EMResource

IHCU receives request from RMCC on behalf of transferring hospital

IHCU identifies Relief Hospital(s) Transferring hospital contacts Relief

Hospital directly Relief Hospital accepts patient(s) IHCU coordinates EMS PRN

34

UnclassifiedFor Public Use

Critical 2 Critical 3 Non- 4 Non- Willing to Willing to Comment Care Bed - Care Bed - Critical Critical Take Take Non-COVID-19 non- Care Bed- Care Bed - COVID-19 COVID-19

COVID-19 COVID-19 non- Patients Patients COVID-19

No Yes

22 0 0 o - 4 4 16 24

1 1 5 5

h Ctr 40 8 8 10

1 0 5 5

68 13 34 51

2 Critical 3 Non- 4 Non- Willing to Willing to Comment Care Bed Critical Critical Take Take Non-bull non- Care Bed Care Bed COVID-19 COVID-19 COVID-19 - - non- Patients Patients

COVID-19 COVID-19

nton 0 0 0 0 No No

0 0 24 3 No No Already exceeding critical No No Already exceeding critical

0 0 0 0 ----Already exceeding critical

0 Already exceeding critical

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

EMResource Relief Hospital Participation

35

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

MOCC-Facilitated vs Direct Contact Transfers MOCC Facilitated

bull Hospital has need to transfer bull Regional State MOCC

contacted bull EMResource reviewed by MOCC

to identify Relief Hospitals bull MOCC connects transferring

hospital to Relief Hospital bull Relief Hospital accepts

patient(s) bull MOCC coordinates EMS PRN

Direct Contact Hospital has need to transfer Regional State MOCC

bypassed EMResource reviewed by hospital

to identify Relief Hospitals Transferring hospital contacts

Relief Hospital directly Relief Hospital accepts

patient(s) MOCC coordinates EMS PRN

36

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Patient Redistribution ndash 5 Key Elements

bull bull bull bull bull

Transferring Hospitals Coordinating entity (MOCCs) Situational awareness platform (EMResource) EMS Relief Hospitals

37

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Relief Hospital Recruitment Challenges

Why were so many hospitals in minimally impacted regions resistant to accept patients bull Fea

bull Fear of introducing bringing COVID-19 into their hospital

r of impending ldquostormrdquo ndash ldquoItrsquos just a matter of time till wersquore Detroitrdquo

Need for Epidemiologic Intelligence

38

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Michigan Patient Transfers (41 to 420)

SE MI SCEC MI West and North MI

Region 2N 2S 1 3 5 6 7 8 TOTAL Transferred In 322 457 41 27 38 15 34 25 959 Transferred Out 275 443 46 54 24 20 20 15 897

~15 via MOCC-Facilitated ~85 VIA Direct Contact ~30 Intra-System Transfers

Source EMResource ndash Self-reported by hospitals 39

UnclassifiedFor Public Use

Bureau of EMS Trauma amp Preparedness

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

MOCCs in Michigan

bull Role Facilitation not control bull Staffing at State MOCC ndash Experienced paramedics EMS control center bull Remote component to SEOC

bull Physician role ndash Consultative problem solving medical leadership

bull Use of statewide hospital status application essential ndash Allows hospitals to connect directly

40

UnclassifiedFor Public Use

DHHS Michigan Department or Health amp Human Services

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Summary bull Relief Hospital concept works bull Statewide MOCC successful in coordinating transfers bull EMResource serves as an invaluable tool for

identifying Relief Hospitals bull Decentralized approach where hospitals in need

contact hospitals with capacity requires minimal central coordination

bull Recruitment of Relief Hospitals can be challenging

41

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

Ronald Stewart MD Chair Department of Surgery UT Health San Antonio Long School of Medicine Eric Epley Executive Director CEO Southwest Texas Regional Advisory Council for Trauma (STRAC)

UnclassifiedFor Public Use 42

~ University - Health System

Regional Disaster Response in Texas Implementation of the

RMOC Concept Ronald M Stewart Eric Epley Brian Eastridge Dudley Wait Joe Palifini Dave Miramontes Craig Cooley Donald

Jenkins and the Southwest Texas Regional Advisory Council Team and

Texas Emergency Medical Task Force Region Leaders

ASPR Tracie Webinar April 24 2020

UnclassifiedFor Public Use 43

SouchweGt Tebullas Region1il Aduisory Council

Introduction

UnclassifiedFor Public Use

bull

bull

Trauma system development

bull Routine multiple small-scale disasters

bull Structured cooperation and communication Trauma system infrastructure for

bull bull

Disaster Stroke STEMI Mental Health Perinatal

bull Trauma System Complete Evolution to EmergencyHealth Care SystemmdashWill use Trauma System andEmergency Health Care System interchangeably

bull Health Care Coalition

bull Right Patient Right Place Right Time 44

THE TEXAS TRAUMA SYSTEM

UnclassifiedFor Public Use

22 TRAUMA SERVICE AREAS

REGIONAL ADVISORY COUNCILS

TRAUMA CENTER DESIGNATIONS

STANDARDS OF CARE

HOSPITAL PREPAREDNESS GRANTS

CONSISTENCY THROUGHOUT URBAN SUBURBAN RURAL AND

FRONTIER

45

Southwest Teus Regional Ad11lsory Council

l The Committee -~

on Trauma 1 middot

EHC System Complex Problem Solving

bull Maximally inclusive with respect to stakeholders bull Dialogue and consensus centered upon bull Whatrsquos the right thing to do for the patient or population being served

bull Timely bull Structured cooperation bull Communication ndash Robust and redundant bull Actionable data

bull Bias for action bull Performance improvement processes

UnclassifiedFor Public Use 46

911 Commission

1) FAILURE OF IMAGINATION

2) FAILURE OF POLICY (A FAILURE TO HAVE THE RIGHT INFRASTRUCTURE IN PLACE)

3) FAILURE OF CAPABILITY (A FAILURE TO HAVE THE RIGHT RESOURCES)

4) FAILURE OF MANAGEMENT (THE FAILURE TO COORDINATE THE AVAILABLE RESOURCES AND INFRASTRUCTURE)

Challenge of Large-Scale Disaster Preparation and Management

UnclassifiedFor Public Use 47

Southwest Tecas Regional Advisory Council

Our Experience

A functioning regional trauma (EHC) system provides the framework for an effective response to large-scale disasters

Education and drills are not enough

Linked regional medical operations centers ( or MOCCs) critical to effective disaster response from all causes

UnclassifiedFor Public Use 48

a

Southwest Texas Regional Advisory Council

Managing Wide-Scale Disasters

UnclassifiedFor Public Use 49

Acute Health Care System

bull Critical for emergency response and treatment of acute illness or injury

bull Mostly private and public mix bull Services to individuals bull Distributed and complex

network of providers bull Decisions made clinically

within minutes to hours

Public Health System

bull Largely responsible for most significant health improvements

bull Safety and wellbeing of populations

bull Multidisciplinary science bull Mainly public with centralized

communication bull Decisions with deliberation

and testing usually takes days

EmergencyManagement System

Local State

Federal Emergency Management Response

These Three Systems Must Function Seamlessly and Flawlessly Together

Acute Health Care System

Public Health

Emergency Management

UnclassifiedFor Public Use 50

Communications Problems Common to failures Disasters

Unworkable and Must have a credible and untested plans workable solution to each of these problemsmdashif we are to improve disaster response Lack of coordinated

response UnclassifiedFor Public Use 51

MEDCOM

bull Trauma Transfers-500mo bull Air Medical Management bull Trauma Team Paging bull MCI load-balancing bull Navigation of mental health

patients via Law Enforcement directly topsychiatric facilities

UnclassifiedFor Public Use 52

D D

D D

How to Integrate Disaster Acute Care and Public Health Systems

bull Trauma MEDCOM Communications Center

bull Regional Medical Operations Center

bull Integrated with Local Emergency Operations Center(EOC)

bull Linked to State Emergency Operations Center

UnclassifiedFor Public Use

bull Linked to Federal Emergency Management System53

Southwest Texas Regional Aduisory Council Regional Medical Operations Center (RMOC)

UnclassifiedFor Public Use

Upregulated MEDCOMmdashdramatically enhanced data and comm Functional for 17 years in San Antonio bull Essential elements

bull Formal agreements insuring collaborationbull Representatives of all major stakeholders in one room-physical or virtualbull Formal communication link to the Emergency Operations Centers (EOC)bull Fault tolerant communications systemsbull Software systems ndashWebEOC software

bull bull bull

Monitor and coordinate all critical hospital capacity Monitor all critical public health data Monitor and coordinate all critical EMS agencies

bull Direct tie to the EOC and SOCbull EMTF functionmdashAbility to physically expand and adapt Emergency Medical Task

Forces amp Mobile Medical Units54

Regional Medical Operations Center (RMOC) Regional Medical Operations Center (RMOC)

UnclassifiedFor Public Use 55

Feasible Plan Must work in

real world conditions

UnclassifiedFor Public Use 56

Southwest Te11as Regional Adv isory Council

RMOC Abilities and Advantages

bull Situational AwarenessmdashRegional Consciousness bull Virtual expansion of bed capacity

bull Distribute to all regional facilitiesmdashnot just a few ndashMany Hands Make Light Work bull Proven many times over 15 yearsmdashdistribution of 1000s of patients over a few days

bull Enables health care regional response teams bull Multi-agency rescue teamsmdashswift water rescue etc bull Mobile medical unitsmdashtemporary hospital replacements or augments

bull Load balancing during a surge of patients bull Network with other regions ndash8 RMOC equivalents in Texas bull Integration of Public Health Acute Care and Disaster Management Systems

UnclassifiedFor Public Use 57

Vancouver

Seattle

Idaho Oregon

Nevada

San Francisco

California

lls Angeles

Montana No11 Dakota

Minnesota

South Dakcta

Wyoming

Wisconsin

Iowa Ne~raska

Toronto c ~New Y0rk Boston Detroit middot

ChicatJo middotimiddot New r ark

Denver Oli io

St Louis Kansas

K~ ntucilty Vitgin 1c1

tfort Ca r0 l1na

New Mexico Arlltansas

Atla11ta Oaas

Georgiamp

Texas

Houston

Monterrey C - Gulf of

Miami

RMOC Response and Function to COVID-19

UnclassifiedFor Public Use 58

INTERNAL REPORT - PHI DATA This report contains Protected Health Information and is not intended for public distribution

Date COVID+ Patients COVD+ in ICU

04212020 82

04202020 81 -

04192020 81

Normal

Part ici pating HCS COVID Data as of 0815 Zl-Apr-20

VentBed Data as of 0910 21-Apr-20

41

41

41

COVID+ on Ventilator

24

25

24

BTRAC

All Healthcare Systems

Available Vents I Total Vents Available Vents

554 713 7896

514 710 7296 - ~ -

555 704 7996

Healthcare System Stress Score

I

Available Staffed Total Staffed Available Staffed Beds Beds Beds

1752 4 730 3796

1792 4 700 3896 - - - - - 7 1635 4707 3596

Severe

UnclassifiedFor Public Use 59

INTERNAL REPORT - PHI DAT A This report contains Protected Health Information and is not intended for public distribution

San Antonio Healthcare Systems COVI D-19 Patient Count

Positive Patients on 4212020

Positive Patients Trend 312212020 - 412112020

322 327 411 4 6 4 11 4 16

Systems Reporting Daily Morning Data

Health Sys I Heal th Sys2 HS3 HS4 HSS HS6

PUI Patients on 4212020

82 50

PUI Patients Trend 312012020 - 42112020

80

60

40 38

20

o __ _________________ _

4 21 322 3 27 4 I 4 6 41 I 4 1 6 42 1

H Tuesday April Z1 2020 STll=IAC _c

TOT AL Patients on 4212020

132

TOTAL Patients Trend 312212020 - 412112020

150 151

100

50

o __ __________________ _

3122 327 4 1 4 16 4 1 1 4 16 42 1

UnclassifiedFor Public Use 60

HOSPITALS Due DAILY 0900 hrs Hospital PPE IDR Materials Status Medical Dashboard (Bed and Ventilator Status) httpserisstracorgeoc7

EMS Due WEEKLY Friday 1200 hrs httpswwwsurveymonkeycomrEMSPPE2

ALL OTHER Coalition and ARHC Members Due WEEKLY Friday 1200 hrs https www surveymonkeycomrRMOCPPEOuery

1900 041220

Number of Regional Hospitals Reporting PPE Shortfall amp Days Remaining Until Depletion 5 - 7 Da s 8 - 11 Da s 12 - 14 Da s 15+ Da s

0 8 14 5 Data derived from facilities Hospital PPE IDR Materials Status - Facilities listed have indicated a disruption in their supply chain for any of the following PPE N95s Surgical Masks Gowns Gloves Face Shields Goggles

UnclassifiedFor Public Use 61

1015

Weekly COVID-19 Update Epidemiology Program

39 191 97 Tota l Cases Reported Tota l Deaths Re po rted Ever Hospita lized Adm itted to ICU

VI

45

40

35

~ 30 ro u 0 25

1 20

sect 15 z

10

5

0

23

Cases of COVID-19 by Date of Illness Onset (n=880)1 and Cumulative by Date Reported Bexar County 4182020

Female( )Ma le 51 49

210 217 224 32 39 316 323 330 46 413

- Number of Cases - cumulative Cases

1 aased on cor1pleted d31 ai 3s or 4181020 a t 800 PM dditiomd crases 3re 1111der feview

1200

t moo V

QI VI ro u

800 0

~ QI 0

- 600 E 0

u

Nl z ii - 400 ~ _

ro S

- 200 E u

-0

CITY OF SAN ANTONIO METROPOLITAN HEALTH DISTRICT

so 276 Mechanica l Venti lat ion Recovered

Percentage of Cases by Raceethnicity

American IndianAlaska Native

Asian

Black

White

Hispanic

Other

Cases by Age Group

~~ I 39 4n1 i 300 sect 200 z

100 3 0 +------------------~~~~-~~ ----r-~ ~ ~ -

17

0-17 18-40 41-64 65+

Age Grou p in Yea rs

Median ace - 46 years (age range 0-100 years)

UnclassifiedFor Public Use 62

RMOCs Mobile Drive Through COVID-19 Testing over 268000 Square Miles

UnclassifiedFor Public Use 63

= sect111ntomo tprrssmiddotXrws uesce ~

NEW5

Texas San Antonio officials launch investigations of nursing home overrun by coronavirus

LaurenCan1ba Apri112Q20 UpdacedApfd-12020212pm fWBinGi P 0

COVJCgt-19 ~ uitefldid lifo iil5 w~ kriew it inTeitas tradeLmithequtiOllsyouw1nt

nswered illd the issues YMI think we

sAQllid be lnvmlgadllg lndodamp- )Our

email iind an pounditpessbullNllWS journ11Nt will

follow up

Hot Spot Evaluation and Coordination

UnclassifiedFor Public Use 64

RMOC Function in COVID-19 Response

bull Situational awareness bull Integration of public health acute health care and disaster

management functions bull Actionable data from consolidating public health and acute health

care data sources bull Controlling and coordinating hot-spots bull Drive through testing management across the entire State bull Ability to Load balance across multiple health systems and

organizations UnclassifiedFor Public Use 65

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

John Quiroz RN Nurse Manager Los Angeles County Emergency Medical Services

UnclassifiedFor Public Use 66

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Los Angeles (LA) County Medical Operations Coordination Cell (MOCC)

bull 247 Medical amp Health Coordinator for the County and Region I

bull Coordinate Patient Transfers and Transportation bull Coordinate medical and heath resource management bull 911 Providers Hospitals LTC Clinics Dialysis Surgical

67

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATION GATEWAY

Los Angeles County and Region I

68

ifornia Reg1ions

Coastal OES Region n

Southem oes Regiion I

Inl and OES Region IV

Soutiheim Santa Barbara OES Reg Ion VI

I

Kerrn

Los Angeles

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Normal Operations vs Emergency and Disaster Response

Normal Operationsbull DHS Hospital and Clini

System bull EMTALA Transfers bull Air Medical bull Hyperbaric Chamber bull MCI Patient

Destinations bull TransferTransport

c

Emergency Disaster bull Hospital evacuations bull Resource Request bull Alternate Care Sites ndash Mercy ndash LASH ndash IsolationQuarantine

bull TransferTransport bull Prehospital Care Policy

69

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Keys to Success

bull 247 Base of Operationsbull Communicationsndash Telephony Radio Internet ReddiNet

bull DOC Room to expand operation during disasterbull Information System to document and analyze all lines

of businessbull Trained and talented staffbull Planning and exercise

70

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

John Hick MD Hennepin Healthcare MN

UnclassifiedFor Public Use 71

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Minnesota SHCC bull Statewide Healthcare Coordination Centerbull Located at State EOC as well as virtual ndash roughly

40 people directly engaged including regionalleads

bull Joint MDH HSEM MHA 8 regional MN coalitionconstruct

bull Main areas of planning responsendash ndash ndash ndash ndash

Referrals and transfers Alternate care sites Long term care ndash reactive and proactive PPE policy and acquisition Ventilator medical supply acquisition

72

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Referrals and Transfers bull Single phone number for LTC issues including hospital discharge and

COVID + patient support (eg assisted living transfer to COVID +designated SNF)

bull Co-located with SEOC public hotline but different staffing numbers bull Single (separate) phone number for ICU referrals ndash Mainly for greater MN but also inter-metro ndash Awareness of resources on MnTrac and real-time health system

information ndash Also provides direct connection to critical care consultation ndash May also be used to make triage decisions if referral needed and

no resources available (care-in-place recommendations) ndash May also be used to distribute load

73

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Staffing bull

bull

bull

bull

Call-taker ndash Medical background preferred ndash ndash

Gatekeeper for referral to SME May connect caller with resources and then referrals handled per usual

Shift Supervisor ndash ndash

Clinical background and experience with bed placement (eg house nursing supervisor) Manages information resource availability with facilities and more complicatedsituations

Clinician on-call ndash ndash

Critical care Contacts with each major health system critical care for ECMO and other resourceallocation situations

Unit supervisor ndash Works with SHCC manager on overall operations processes protocols

74

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Triggers

bull

bull

LTC ndash ndash ndash

Difficulty obtaining hospital discharges for LTC patients Achieved and hotline operational (Note ndash hotline also coordinates connections to infection preventioncontrol MDH Health Regulation Division palliative care consultations and can trigger strike team evaluation staffing support transfer support)

ICU ndash ndash ndash

lt 10 ICU beds available statewide Request from MHA or a coalition due to difficulty coordinating destinations Further triggers for engagement of clinician at request or when no ICU bedsavailable for reasonable match

75

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Other uses considerations

bull Matching to EMS transport services bull Patient ICU transfer considerations ndash Need for higher level of care ndash first priority ndash ECMO ventilators etc

bull Patients presenting to facility that lacks appropriate resources atbaseline

ndash

ndash

Load balancing ndash second priority bull Convalescent patients bull

bull

Intubated and stable patients (regional ndash if significant capacity under-utilized) Riskbenefit considerations

Resource movement ndash eg ventilators (vs anesthesia machines) or staff (virtual or in-person)

76

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Question amp Answer

77

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Contact Us

asprtraciehhsgov 1-844-5-TRACIE askasprtraciehhsgov

78

  • Developing a Healthcare Coalition Pediatric Surge Annex
  • ASPR TRACIE Three Domains
  • Resources
  • Overview of AAP and Pediatric Centers of Excellence
  • Overview of AAP and Pediatric Centers of Excellence
  • Executive Summary
  • MOCCs Problem Statement
  • A MOCC Aims to
  • MOCCs Concept
  • MOCCs | General Activity Summary
  • MOCCs Toolkit
  • Deanna Dahl-Grove MD FAAP Associate Professor Pediatric Emergency Medicine Rainbow Babies and Childrenrsquos Hospital Member AAP CoDPR Executive Committee13
  • Western Washington MOCC
  • King County LTCF Outbreak
  • Single LTCF - Single Hospital
  • Medical Operations Coordinating Cell
  • Regional COVID Coordinating Center ndash Western Washington
  • Two Surveillance Pillars of the RC3
  • Two Coordination Pillars of the RC3
  • Emergency Response Platform - Microsoft
  • Emergency Response Platform - Microsoft
  • Christopher Newton MD13Associate Professor of Surgery Division of Pediatric Surgery Director of Trauma Care UCSF Benioff Childrenrsquos Hospital Oakland13
  • Michiganrsquos Healthcare Preparedness Program
  • Michigan COVID-19
  • Michigan COVID-19
  • Detroit vs New York City
  • Detroit vs New York City
  • Michigan Healthcare Surge Strategy Goal
  • Michigan Healthcare Surge Strategy Components
  • Relief Hospitals vs Alternate Care Sites
  • Relief Hospital ldquoAskrdquo
  • Relief Hospitals and Patient Redistribution
  • Statewide Inter-Hospital Coordination Unit
  • MOCCs and Patient Redistribution
  • EMResource Relief Hospital Participation
  • MOCC-Facilitated vs Direct Contact Transfers
  • Patient Redistribution ndash 5 Key Elements
  • Relief Hospital Recruitment Challenges
  • Michigan Patient Transfers (41 to 420)
  • MOCCs in Michigan
  • Summary
  • Sarita Chung MD FAAP13Director of Disaster Preparedness Division of Emergency Medicine Childrenrsquos Hospital Boston Member American Academy of Pediatrics (AAP) Council on Disaster Preparedness and Recovery13
  • Regional Disaster Response in Texas Implementation of the RMOC Concept
  • Introduction
  • The Texas Trauma System
  • EHC System Complex Problem Solving
  • 911 Commission
  • Our Experience
  • Managing Wide-Scale Disasters
  • Acute Health Care SystemPublic Health Emergency Management
  • Problems Common to DisastersMust have a credible and workable solution to each of these problemsmdashif we are to improve disaster response
  • MEDCOM
  • How to Integrate Disaster Acute Care and Public Health Systems
  • Regional Medical Operations Center(RMOC)
  • Regional Medical Operations Center
  • Feasible Plan Must work in real world conditions
  • RMOC Abilities and Advantages
  • RMOC Response and Function to COVID-19
  • STRAC Report
  • STRAC Report
  • STRAC Report
  • Weekly COVID-19 Update
  • RMOCsMobile Drive Through COVID-19 Testing over 268000 Square Miles
  • Hot Spot Evaluation and Coordination
  • RMOC Function in COVID-19 Response
  • Moderator Roundtable
  • Los Angeles (LA) County Medical Operations Coordination Cell (MOCC)
  • Los Angeles County and Region I
  • Normal Operations vs Emergency and DisasterResponse
  • Keys to Success
  • Moderator Roundtable
  • Minnesota SHCC
  • Referrals and Transfers
  • Staffing
  • Triggers
  • Other uses considerations
  • Question amp Answer
  • Contact Us

6Saving Lives Protecting Americans

Executive Summary

Some hospitals areoverwhelmed with

COVID-19 patients while successful mitigation has

created excess capacity in nearby hospitals creating

an opportunity to transferpatients

MOCCs are a strategy to optimize patientdistribution by

augmenting EOCs withclinical experts that

synthesize and coordinate healthcare capacity

The MOCC strategy can beimplemented nationwide (at sub-state state- and

regional levels) through amodifiable toolkit technical

assistance and federal funding permitting

flexibility for states while optimizing patient

distribution

6

7Saving Lives Protecting Americans

bullbull

--

MOCCs | Problem Statement COVID-19 has resulted in asymmetrical hospital utilization certain regionsrsquo healthcare systems have experienced a surge in patients while others have excess capacity

What are we seeing

Hospitals are the preferred location for seriously ill Facilities with 50+ Beds COVID-19 patients due to existing patient care expertise and resources

Most hot spots are geographically localized overwhelming local healthcare facilities

While some facilities are overwhelmed successfulmitigation in neighboring areas has created excesscapacity in nearby hospitals creating an opportunity to transfer patients

bull bull bull bull

bull middott middot

bull t

bull

D

bull

middot~middotmiddotmiddot

bull le bull l bull bull bull bullt + bull_ I bull bull bull bull bullbull bull bull bull + bull middotmiddot middot middot ~ bullmiddot middotmiddotJ~

-i bullbull bullbullbullbull -ii bull ~ bull ~ bull ~bull bull bull Abull~

bull bullbull i bullbull bullbull middotr bullbullbull bull bullbull bull middotmiddot

i l _

Number of ICU Beds

above 90 control limit of national average below 90 control limit of national average within 90 control limit of national average

Patient transfer coordination through dedicated staffing and data collectionanalysis can improve patient allocation at the sub-state state and federal levels

bull

bullbull

0

7

8Saving Lives Protecting Americans

bull

A MOCC AIMS TO

Move patients to the at the right to improve staff and right time in the patientsupplies provider right way well-being

8

9Saving Lives Protecting Americans

MOCCs | Concept MOCCs can be activated at the Sub-State Regional State and Federal levels to facilitate patient movement and resource allocation during a surge event There are three types of MOCCs included in the concept sub-state Regional Medical Operations Coordination Centers (RMOCCs) State Medical Operations Coordination Centers (SMOCCs) and Federal Medical Operations Coordination Centers (FMOCCs)

RMOCC Sub-State Level

SMOCC State Level

FMOCC Federal Level

HHS Region A HHS Region B

RegionA

State A

RegionB

State A

RegionC

State A

State D HHS Region B

State E HHS Region B

State A HHS Region A

State B HHS Region A

State C HHS Region A

RegionD

State B

RegionE

State B

RegionF

State C

RegionG

State C Region

H State D

RegionI

State D

RegionJ

State D

RegionK

State E

RegionL

State E Region

M State E

State F HHS Region B

RegionN

State F

RegionO

State F

Patient transfer coordination activity originates with the RMOCC The SMOCC can help transfer patients to a facility in a neighboring sub-state region The FMOCC can transfer patients to a neighboring state or Federal

HHS Region if that is closer 9

MOCCs | General Activity Summary

MOCCs are cells within emergency operations centers (EOCs) at the sub-state regional state and federal levels (FEMAHHS regions) that facilitate patient movement and resource allocation

MOCC PRIORITIES

bull Adding clinical staff to existing EOCs and RRCCsbull Establishing stakeholder agreements that allow for collecting data regarding health system capacity synthesizing the data to

understand the needs of the system and determining areas of the system that may be overwhelmedbull Facilitating movement of patients staff and supplies between healthcare facilities andor states

MOCC ROLE

bull Acting as a single point of contact (POC) for requests from multiple stakeholders such as healthcare facilities RMOCCs and SMOCCsbull Reviewing facilitating and processing patient movement staffing and supply requests and providing medical consultation to

facilitate the decompression of health systems

MOCC DATA ACTIVITIES

bull Collecting analyzing and disseminating information to and from stakeholders to develop comprehensive situational awarenessbull Establishing protocols systems and triggers to inform operational planning stakeholder communications and transfer decision

making

10

~ - ~--~- ----- -

MOCCs | Toolkit

The MOCCs Toolkit contains information on funding a MOCC standard operating procedures for each type of MOCC including integration with ESF-8 roles and responsibilities staffing and transport coordination

FUNDING

bull FEMA Public Assistancebull FEMA Mission Assignmentbull ASPR Hospital Preparedness

Programbull CDC Public Health Emergency

PreparednessCrisis Agreement

STANDARD OPERATING TRANSPORT PROCEDURES COORDINATION

bull RMOCCSMOCC

bull FMOCC

bull Transportation workflows andbull transfer checklists

Each MOCC SOP includes details on bullbullbullbullbull

MOCC Integration with ESF-8Roles and ResponsibilitiesStaffingOperationsPatient MovementMedical Resource Sharing

The MOCCs Toolkit will be located on ASPR TRACIE

11

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

Steven Mitchell MD FACEP Medical Director Western Washington Regional COVID Coordination Center Medical Director Emergency Department Harborview Medical Center

12 UnclassifiedFor Public Use

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Western Washington MOCC

bull

bull

bull

First US COVID-19 case Jan 21ndash Snohomish County WA

First US COVID-19 death Feb 29ndash King County WA

First major outbreak late FebMarch1

ndash 167 cases at Long-Term Care Facilitybull 101 residents 50 staff and 16 visitorsbull 43 deaths

1 Epidemiology of Covid-19 in a Long-Term Care Facility in King County Washington N Engl J Med 2020 Mar 27

13

UnclassifiedFor Public Use

THE WALL STREET JOURNAL

One Nursing Home 35 Coronavirus Deaths Inside the Kirkland Disaster

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfOR MATIO N GATEWAY

King County LTCF Outbreak

~be ~cu Uork ~itnes

Its Pure Panic A Wrenching Wait at Nursing Home Where Coronavirus Took Hold Cut off from their relatives inside a virus-stricken nursing center families are frantically searching for help and basic information

14

UnclassifiedFor Public Use

Characteristics and Outcomes of 21 Critshyically Ill Patients With COVID-19 in Washshyington State Matt Arentz MD1 Eric Yim MD2 Lindy Klaff MD2 et al

Author Affiliations I Article Information

JAMA Published online March 19 2020 doi101001jama20204326

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Single LTCF - Single Hospital

bull Overwhelmed bull No coordination bull Not isolated example

15

UnclassifiedFor Public Use

~) NORTHWEST HEALTHCARE HARBORVIEW MEDICAL CENTER

UW Medicine [f]KingCounty

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Medical Operations Coordinating Cell

bull Disaster Medical Coordination Center

bull Regional COVID Coordination Center (RC3) ndash Harborview Medical CenterKing County ndash Northwest Health Response Network

16

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Regional COVID Coordinating Center ndash Western Washington

17

UnclassifiedFor Public Use

Staffing

Impacts

Resource

Impacts

Ventilators PPE

urveillance of Hospitals

Health

Surveillance of Congregant

Settings

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Two Surveillance Pillars of the RC3

18

UnclassifiedFor Public Use

Health System __-1

Level Loadin

ealth System

Coordination of Resources

ASPR AUIS1ANT bulllCUTtamp~ ~00

UIPAUDgt1111 ~gtIC UfPO~H HUtTHCdl h oUGpound NC1 HpoundhH0Npound~~

I NfORMAT IONGAIEWAf

Two Coordination Pillars of the RC3

19

UnclassifiedFor Public Use

WA HEALTH G) About f) Stevo Mltchell

E-- Home

Q~ _ (WIJ - _uw_ 0

COVIDbulllltl1-t1 ltD _

ltD _

ltD AvilfllHlty - ~c_

44

J -(--

8 j ((MON_

36 j

--0 18 22 0 42 2~

jll 4Jtbull

r 11H -middot- __ ~ -- I 1rA

I --- --J - 353 600 500 1000 806 00 -- -- --

8 J _

101 25

fj)

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH hoUGpoundNC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATION GATEWAY

Emergency Response Platform - Microsoft

bull Constrained Resources ndash Staffing ndash Beds bull Critical Care bull Acute Care

ndash Equipment bull Ventilators bull PPE

ndash COVID-19 patients

20

UnclassifiedFor Public Use

WA HEALTH C) About - Steve

~ Homo

6-hiyenHiiii+MF _ _ a

KING

43 COVID JM1Q

267

55 CD IDlnn1bned

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfOR MATIO N GATEWAY

Emergency Response Platform - Microsoft

bull Next Releasendash Long Term Care Facilitiesbull COVID-19 Impactsndash Positive Patientsndash Positive Health Care

Workers raquo of staff impacted

bull PPE availability

21

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

William Fales MD FACEP FAEMS Medical Director Division of EMS and Trauma Michigan Department of Health and Human Services

22 UnclassifiedFor Public Use

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Michiganrsquos Healthcare Preparedness Program bull Michigan Department of Health and Human Services ndash Bureau of EMS Trauma and Preparedness

bull 8 Regional Healthcare Coalitions ndash Hospitals EMS LPH EM LTC Tribal Health ndash Regional Coordinator Assistant Coordinator

Medical Director (25 FTE) ndash Regional Medical Coordination Center bull Multi-Agency Coordination Center bull Statewide use of EMResource by hospitals EMS

23

UnclassifiedFor Public Use

p ror

~ SC ON5

Sault Ste Marie

N

bull

Huron

Madison Milwa uk ee Graed Rapids bull bull e bull ~ 3rnia

L~nsi~ g bull - It bull

bullbullbullbull bull bull bull bull De troi t

bull Glwcago bull bull bull

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfOR MATIO N GATEWAY

Michigan COVID-19 bull bull

bull

First 2 cases ndash March 10 Asymmetric epidemiology ndash SE Michigan ndash Extreme Activity ndash Rest of Michigan ndash Sporadic Activity ndash Comparable to other states

Extreme conditions in SE MI ndash Peak hospitalizations gt4400 ndash 12-days with gt1000 on ventilation bull 1223 on ventilation on one day

ndash Peak intubations in 1 day 176 Source John Hopkins Coronavirus Resource Center (Retrieved 4212020)

24

UnclassifiedFor Public Use

Barrie

Toronto

Hamilton

bull bull

bull

Lake Ontario

bull Ro~besterbull

bull

bull

Brockville bull Kingston

~~w voRK

bull bull bull

bull

bull Pt0NfV VAN1A bull

bull

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H I NfOR MATION GATEWAY

bull

bull bull ~ ba riy

bull bull

Michigan COVID-19 bull First 2 cases ndash March 10

Asymmetric epidemiology bull ndash SE Michigan ndash Extreme Activity ndash Rest of Michigan ndash Sporadic Activity ndash Comparable to other states

bull Extreme conditions in SE MI ndash Peak hospitalizations gt4400 ndash 12-days with gt1000 on ventilation bull 1223 on ventilation on one day

ndash Peak intubations in 1 day 176 Source John Hopkins Coronavirus Resource Center (Retrieved 4212020)

25

UnclassifiedFor Public Use

I I I I I I I I I I I I I

ASPR TR AC IE ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Detroit vs New York City COVID-19 Daily Hospital Admissions

New York City vs Detroit 1800 1600 1400 1200 1000 800 600 400 200 0

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21

NY City Detroit

Source MI EMResource

NYC NYC Department of Health and Mental Hygiene 26

UnclassifiedFor Public Use ASPR TR AC IE ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Detroit vs New York City

1 1 I 11111 111 11 11 1111 1 II II 1 1 1

400

300

200

COVID-19 Daily Hospital Admissions Per 1 Million PopulationNew York City vs Detroit

40-Day Post-Outbreak Mortality bull NY City 646 deaths per million bull Detroit 919 deaths per million

100

0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21

NY City Detroit

Source MI EMResource

NYC NYC Department of Health and Mental Hygiene 27

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Michigan Healthcare Surge Strategy Goal bull Save lives and reduce pain and suffering by optimizing

the use of the statersquos healthcare resources ndash Extend conventional standards of care to as many

patients as possible ndash Minimize the need for crisis standards of care bull Especially while conventional capacity exists

28

UnclassifiedFor Public Use

--

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Michigan Healthcare Surge Strategy Components bull Relief Hospitals

bull Alternate Care Sites EMS

ndash Home Care Sites

ndash Relief Personnel

29

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Relief Hospitals vs Alternate Care Sites bull Relief Hospitals The objective is to extend the

conventional standard of care to as many citizens in need as possible (ie minimize the need to move intocrisis standards of care)

bull Alternate Care Sites (ACS) The objective is to delivercrisis standards of care (as close to the conventional standard of care as possible) in extreme conditions in which the conventional standard of care can not be provided at overloaded hospitals

30

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Relief Hospital ldquoAskrdquo bull Hospitals have been previously asked to be able to

surge an additional 20 above average daily census ndash Increased to 50 ldquosuper surgerdquo

bull Relief Hospitals provide 10 of their expanded capacity to assist severely impacted hospitals ndash While preserving 50 of super-surge capacity bull Many hospitals at very low census

31

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Relief Hospitals and Patient Redistribution

bull Intra-Health System Transfer ndash Coordinated by specific health system

bull Intra-Regional Transfer ndash Coordinated by Regional Medical Coordination Center

bull Statewide Transfer ndash Coordinated by Inter-Hospital Coordination Unit bull AKA Medical Operations Coordination Cell (MOCC)

32

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Statewide Inter-Hospital Coordination Unit State EmergencyOperations Center

Planning Finance Operations

Health Branch

Inter-HospitalCoordination Unit

Physician Consultant

EMS Coordination Group

Logistics

MDHHS Health Emergency Operations

Center

Medical Operations

Coordination Cell

33

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

MOCCs and Patient Redistribution Regional Medical

Coordination Center bull Relief hospitals declare status on

EMResource bull RMCC receives request from

transferring hospital bull RMCC identifies Relief Hospital(s) bull Transferring hospital contacts

Relief Hospital directly bull Relief Hospital accepts patient(s) bull RMCC coordinates EMS PRN

Statewide Inter-Hospital Coordination Unit

Relief hospitals declare status on EMResource

IHCU receives request from RMCC on behalf of transferring hospital

IHCU identifies Relief Hospital(s) Transferring hospital contacts Relief

Hospital directly Relief Hospital accepts patient(s) IHCU coordinates EMS PRN

34

UnclassifiedFor Public Use

Critical 2 Critical 3 Non- 4 Non- Willing to Willing to Comment Care Bed - Care Bed - Critical Critical Take Take Non-COVID-19 non- Care Bed- Care Bed - COVID-19 COVID-19

COVID-19 COVID-19 non- Patients Patients COVID-19

No Yes

22 0 0 o - 4 4 16 24

1 1 5 5

h Ctr 40 8 8 10

1 0 5 5

68 13 34 51

2 Critical 3 Non- 4 Non- Willing to Willing to Comment Care Bed Critical Critical Take Take Non-bull non- Care Bed Care Bed COVID-19 COVID-19 COVID-19 - - non- Patients Patients

COVID-19 COVID-19

nton 0 0 0 0 No No

0 0 24 3 No No Already exceeding critical No No Already exceeding critical

0 0 0 0 ----Already exceeding critical

0 Already exceeding critical

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

EMResource Relief Hospital Participation

35

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

MOCC-Facilitated vs Direct Contact Transfers MOCC Facilitated

bull Hospital has need to transfer bull Regional State MOCC

contacted bull EMResource reviewed by MOCC

to identify Relief Hospitals bull MOCC connects transferring

hospital to Relief Hospital bull Relief Hospital accepts

patient(s) bull MOCC coordinates EMS PRN

Direct Contact Hospital has need to transfer Regional State MOCC

bypassed EMResource reviewed by hospital

to identify Relief Hospitals Transferring hospital contacts

Relief Hospital directly Relief Hospital accepts

patient(s) MOCC coordinates EMS PRN

36

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Patient Redistribution ndash 5 Key Elements

bull bull bull bull bull

Transferring Hospitals Coordinating entity (MOCCs) Situational awareness platform (EMResource) EMS Relief Hospitals

37

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Relief Hospital Recruitment Challenges

Why were so many hospitals in minimally impacted regions resistant to accept patients bull Fea

bull Fear of introducing bringing COVID-19 into their hospital

r of impending ldquostormrdquo ndash ldquoItrsquos just a matter of time till wersquore Detroitrdquo

Need for Epidemiologic Intelligence

38

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Michigan Patient Transfers (41 to 420)

SE MI SCEC MI West and North MI

Region 2N 2S 1 3 5 6 7 8 TOTAL Transferred In 322 457 41 27 38 15 34 25 959 Transferred Out 275 443 46 54 24 20 20 15 897

~15 via MOCC-Facilitated ~85 VIA Direct Contact ~30 Intra-System Transfers

Source EMResource ndash Self-reported by hospitals 39

UnclassifiedFor Public Use

Bureau of EMS Trauma amp Preparedness

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

MOCCs in Michigan

bull Role Facilitation not control bull Staffing at State MOCC ndash Experienced paramedics EMS control center bull Remote component to SEOC

bull Physician role ndash Consultative problem solving medical leadership

bull Use of statewide hospital status application essential ndash Allows hospitals to connect directly

40

UnclassifiedFor Public Use

DHHS Michigan Department or Health amp Human Services

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Summary bull Relief Hospital concept works bull Statewide MOCC successful in coordinating transfers bull EMResource serves as an invaluable tool for

identifying Relief Hospitals bull Decentralized approach where hospitals in need

contact hospitals with capacity requires minimal central coordination

bull Recruitment of Relief Hospitals can be challenging

41

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

Ronald Stewart MD Chair Department of Surgery UT Health San Antonio Long School of Medicine Eric Epley Executive Director CEO Southwest Texas Regional Advisory Council for Trauma (STRAC)

UnclassifiedFor Public Use 42

~ University - Health System

Regional Disaster Response in Texas Implementation of the

RMOC Concept Ronald M Stewart Eric Epley Brian Eastridge Dudley Wait Joe Palifini Dave Miramontes Craig Cooley Donald

Jenkins and the Southwest Texas Regional Advisory Council Team and

Texas Emergency Medical Task Force Region Leaders

ASPR Tracie Webinar April 24 2020

UnclassifiedFor Public Use 43

SouchweGt Tebullas Region1il Aduisory Council

Introduction

UnclassifiedFor Public Use

bull

bull

Trauma system development

bull Routine multiple small-scale disasters

bull Structured cooperation and communication Trauma system infrastructure for

bull bull

Disaster Stroke STEMI Mental Health Perinatal

bull Trauma System Complete Evolution to EmergencyHealth Care SystemmdashWill use Trauma System andEmergency Health Care System interchangeably

bull Health Care Coalition

bull Right Patient Right Place Right Time 44

THE TEXAS TRAUMA SYSTEM

UnclassifiedFor Public Use

22 TRAUMA SERVICE AREAS

REGIONAL ADVISORY COUNCILS

TRAUMA CENTER DESIGNATIONS

STANDARDS OF CARE

HOSPITAL PREPAREDNESS GRANTS

CONSISTENCY THROUGHOUT URBAN SUBURBAN RURAL AND

FRONTIER

45

Southwest Teus Regional Ad11lsory Council

l The Committee -~

on Trauma 1 middot

EHC System Complex Problem Solving

bull Maximally inclusive with respect to stakeholders bull Dialogue and consensus centered upon bull Whatrsquos the right thing to do for the patient or population being served

bull Timely bull Structured cooperation bull Communication ndash Robust and redundant bull Actionable data

bull Bias for action bull Performance improvement processes

UnclassifiedFor Public Use 46

911 Commission

1) FAILURE OF IMAGINATION

2) FAILURE OF POLICY (A FAILURE TO HAVE THE RIGHT INFRASTRUCTURE IN PLACE)

3) FAILURE OF CAPABILITY (A FAILURE TO HAVE THE RIGHT RESOURCES)

4) FAILURE OF MANAGEMENT (THE FAILURE TO COORDINATE THE AVAILABLE RESOURCES AND INFRASTRUCTURE)

Challenge of Large-Scale Disaster Preparation and Management

UnclassifiedFor Public Use 47

Southwest Tecas Regional Advisory Council

Our Experience

A functioning regional trauma (EHC) system provides the framework for an effective response to large-scale disasters

Education and drills are not enough

Linked regional medical operations centers ( or MOCCs) critical to effective disaster response from all causes

UnclassifiedFor Public Use 48

a

Southwest Texas Regional Advisory Council

Managing Wide-Scale Disasters

UnclassifiedFor Public Use 49

Acute Health Care System

bull Critical for emergency response and treatment of acute illness or injury

bull Mostly private and public mix bull Services to individuals bull Distributed and complex

network of providers bull Decisions made clinically

within minutes to hours

Public Health System

bull Largely responsible for most significant health improvements

bull Safety and wellbeing of populations

bull Multidisciplinary science bull Mainly public with centralized

communication bull Decisions with deliberation

and testing usually takes days

EmergencyManagement System

Local State

Federal Emergency Management Response

These Three Systems Must Function Seamlessly and Flawlessly Together

Acute Health Care System

Public Health

Emergency Management

UnclassifiedFor Public Use 50

Communications Problems Common to failures Disasters

Unworkable and Must have a credible and untested plans workable solution to each of these problemsmdashif we are to improve disaster response Lack of coordinated

response UnclassifiedFor Public Use 51

MEDCOM

bull Trauma Transfers-500mo bull Air Medical Management bull Trauma Team Paging bull MCI load-balancing bull Navigation of mental health

patients via Law Enforcement directly topsychiatric facilities

UnclassifiedFor Public Use 52

D D

D D

How to Integrate Disaster Acute Care and Public Health Systems

bull Trauma MEDCOM Communications Center

bull Regional Medical Operations Center

bull Integrated with Local Emergency Operations Center(EOC)

bull Linked to State Emergency Operations Center

UnclassifiedFor Public Use

bull Linked to Federal Emergency Management System53

Southwest Texas Regional Aduisory Council Regional Medical Operations Center (RMOC)

UnclassifiedFor Public Use

Upregulated MEDCOMmdashdramatically enhanced data and comm Functional for 17 years in San Antonio bull Essential elements

bull Formal agreements insuring collaborationbull Representatives of all major stakeholders in one room-physical or virtualbull Formal communication link to the Emergency Operations Centers (EOC)bull Fault tolerant communications systemsbull Software systems ndashWebEOC software

bull bull bull

Monitor and coordinate all critical hospital capacity Monitor all critical public health data Monitor and coordinate all critical EMS agencies

bull Direct tie to the EOC and SOCbull EMTF functionmdashAbility to physically expand and adapt Emergency Medical Task

Forces amp Mobile Medical Units54

Regional Medical Operations Center (RMOC) Regional Medical Operations Center (RMOC)

UnclassifiedFor Public Use 55

Feasible Plan Must work in

real world conditions

UnclassifiedFor Public Use 56

Southwest Te11as Regional Adv isory Council

RMOC Abilities and Advantages

bull Situational AwarenessmdashRegional Consciousness bull Virtual expansion of bed capacity

bull Distribute to all regional facilitiesmdashnot just a few ndashMany Hands Make Light Work bull Proven many times over 15 yearsmdashdistribution of 1000s of patients over a few days

bull Enables health care regional response teams bull Multi-agency rescue teamsmdashswift water rescue etc bull Mobile medical unitsmdashtemporary hospital replacements or augments

bull Load balancing during a surge of patients bull Network with other regions ndash8 RMOC equivalents in Texas bull Integration of Public Health Acute Care and Disaster Management Systems

UnclassifiedFor Public Use 57

Vancouver

Seattle

Idaho Oregon

Nevada

San Francisco

California

lls Angeles

Montana No11 Dakota

Minnesota

South Dakcta

Wyoming

Wisconsin

Iowa Ne~raska

Toronto c ~New Y0rk Boston Detroit middot

ChicatJo middotimiddot New r ark

Denver Oli io

St Louis Kansas

K~ ntucilty Vitgin 1c1

tfort Ca r0 l1na

New Mexico Arlltansas

Atla11ta Oaas

Georgiamp

Texas

Houston

Monterrey C - Gulf of

Miami

RMOC Response and Function to COVID-19

UnclassifiedFor Public Use 58

INTERNAL REPORT - PHI DATA This report contains Protected Health Information and is not intended for public distribution

Date COVID+ Patients COVD+ in ICU

04212020 82

04202020 81 -

04192020 81

Normal

Part ici pating HCS COVID Data as of 0815 Zl-Apr-20

VentBed Data as of 0910 21-Apr-20

41

41

41

COVID+ on Ventilator

24

25

24

BTRAC

All Healthcare Systems

Available Vents I Total Vents Available Vents

554 713 7896

514 710 7296 - ~ -

555 704 7996

Healthcare System Stress Score

I

Available Staffed Total Staffed Available Staffed Beds Beds Beds

1752 4 730 3796

1792 4 700 3896 - - - - - 7 1635 4707 3596

Severe

UnclassifiedFor Public Use 59

INTERNAL REPORT - PHI DAT A This report contains Protected Health Information and is not intended for public distribution

San Antonio Healthcare Systems COVI D-19 Patient Count

Positive Patients on 4212020

Positive Patients Trend 312212020 - 412112020

322 327 411 4 6 4 11 4 16

Systems Reporting Daily Morning Data

Health Sys I Heal th Sys2 HS3 HS4 HSS HS6

PUI Patients on 4212020

82 50

PUI Patients Trend 312012020 - 42112020

80

60

40 38

20

o __ _________________ _

4 21 322 3 27 4 I 4 6 41 I 4 1 6 42 1

H Tuesday April Z1 2020 STll=IAC _c

TOT AL Patients on 4212020

132

TOTAL Patients Trend 312212020 - 412112020

150 151

100

50

o __ __________________ _

3122 327 4 1 4 16 4 1 1 4 16 42 1

UnclassifiedFor Public Use 60

HOSPITALS Due DAILY 0900 hrs Hospital PPE IDR Materials Status Medical Dashboard (Bed and Ventilator Status) httpserisstracorgeoc7

EMS Due WEEKLY Friday 1200 hrs httpswwwsurveymonkeycomrEMSPPE2

ALL OTHER Coalition and ARHC Members Due WEEKLY Friday 1200 hrs https www surveymonkeycomrRMOCPPEOuery

1900 041220

Number of Regional Hospitals Reporting PPE Shortfall amp Days Remaining Until Depletion 5 - 7 Da s 8 - 11 Da s 12 - 14 Da s 15+ Da s

0 8 14 5 Data derived from facilities Hospital PPE IDR Materials Status - Facilities listed have indicated a disruption in their supply chain for any of the following PPE N95s Surgical Masks Gowns Gloves Face Shields Goggles

UnclassifiedFor Public Use 61

1015

Weekly COVID-19 Update Epidemiology Program

39 191 97 Tota l Cases Reported Tota l Deaths Re po rted Ever Hospita lized Adm itted to ICU

VI

45

40

35

~ 30 ro u 0 25

1 20

sect 15 z

10

5

0

23

Cases of COVID-19 by Date of Illness Onset (n=880)1 and Cumulative by Date Reported Bexar County 4182020

Female( )Ma le 51 49

210 217 224 32 39 316 323 330 46 413

- Number of Cases - cumulative Cases

1 aased on cor1pleted d31 ai 3s or 4181020 a t 800 PM dditiomd crases 3re 1111der feview

1200

t moo V

QI VI ro u

800 0

~ QI 0

- 600 E 0

u

Nl z ii - 400 ~ _

ro S

- 200 E u

-0

CITY OF SAN ANTONIO METROPOLITAN HEALTH DISTRICT

so 276 Mechanica l Venti lat ion Recovered

Percentage of Cases by Raceethnicity

American IndianAlaska Native

Asian

Black

White

Hispanic

Other

Cases by Age Group

~~ I 39 4n1 i 300 sect 200 z

100 3 0 +------------------~~~~-~~ ----r-~ ~ ~ -

17

0-17 18-40 41-64 65+

Age Grou p in Yea rs

Median ace - 46 years (age range 0-100 years)

UnclassifiedFor Public Use 62

RMOCs Mobile Drive Through COVID-19 Testing over 268000 Square Miles

UnclassifiedFor Public Use 63

= sect111ntomo tprrssmiddotXrws uesce ~

NEW5

Texas San Antonio officials launch investigations of nursing home overrun by coronavirus

LaurenCan1ba Apri112Q20 UpdacedApfd-12020212pm fWBinGi P 0

COVJCgt-19 ~ uitefldid lifo iil5 w~ kriew it inTeitas tradeLmithequtiOllsyouw1nt

nswered illd the issues YMI think we

sAQllid be lnvmlgadllg lndodamp- )Our

email iind an pounditpessbullNllWS journ11Nt will

follow up

Hot Spot Evaluation and Coordination

UnclassifiedFor Public Use 64

RMOC Function in COVID-19 Response

bull Situational awareness bull Integration of public health acute health care and disaster

management functions bull Actionable data from consolidating public health and acute health

care data sources bull Controlling and coordinating hot-spots bull Drive through testing management across the entire State bull Ability to Load balance across multiple health systems and

organizations UnclassifiedFor Public Use 65

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

John Quiroz RN Nurse Manager Los Angeles County Emergency Medical Services

UnclassifiedFor Public Use 66

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Los Angeles (LA) County Medical Operations Coordination Cell (MOCC)

bull 247 Medical amp Health Coordinator for the County and Region I

bull Coordinate Patient Transfers and Transportation bull Coordinate medical and heath resource management bull 911 Providers Hospitals LTC Clinics Dialysis Surgical

67

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATION GATEWAY

Los Angeles County and Region I

68

ifornia Reg1ions

Coastal OES Region n

Southem oes Regiion I

Inl and OES Region IV

Soutiheim Santa Barbara OES Reg Ion VI

I

Kerrn

Los Angeles

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Normal Operations vs Emergency and Disaster Response

Normal Operationsbull DHS Hospital and Clini

System bull EMTALA Transfers bull Air Medical bull Hyperbaric Chamber bull MCI Patient

Destinations bull TransferTransport

c

Emergency Disaster bull Hospital evacuations bull Resource Request bull Alternate Care Sites ndash Mercy ndash LASH ndash IsolationQuarantine

bull TransferTransport bull Prehospital Care Policy

69

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Keys to Success

bull 247 Base of Operationsbull Communicationsndash Telephony Radio Internet ReddiNet

bull DOC Room to expand operation during disasterbull Information System to document and analyze all lines

of businessbull Trained and talented staffbull Planning and exercise

70

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

John Hick MD Hennepin Healthcare MN

UnclassifiedFor Public Use 71

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Minnesota SHCC bull Statewide Healthcare Coordination Centerbull Located at State EOC as well as virtual ndash roughly

40 people directly engaged including regionalleads

bull Joint MDH HSEM MHA 8 regional MN coalitionconstruct

bull Main areas of planning responsendash ndash ndash ndash ndash

Referrals and transfers Alternate care sites Long term care ndash reactive and proactive PPE policy and acquisition Ventilator medical supply acquisition

72

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Referrals and Transfers bull Single phone number for LTC issues including hospital discharge and

COVID + patient support (eg assisted living transfer to COVID +designated SNF)

bull Co-located with SEOC public hotline but different staffing numbers bull Single (separate) phone number for ICU referrals ndash Mainly for greater MN but also inter-metro ndash Awareness of resources on MnTrac and real-time health system

information ndash Also provides direct connection to critical care consultation ndash May also be used to make triage decisions if referral needed and

no resources available (care-in-place recommendations) ndash May also be used to distribute load

73

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Staffing bull

bull

bull

bull

Call-taker ndash Medical background preferred ndash ndash

Gatekeeper for referral to SME May connect caller with resources and then referrals handled per usual

Shift Supervisor ndash ndash

Clinical background and experience with bed placement (eg house nursing supervisor) Manages information resource availability with facilities and more complicatedsituations

Clinician on-call ndash ndash

Critical care Contacts with each major health system critical care for ECMO and other resourceallocation situations

Unit supervisor ndash Works with SHCC manager on overall operations processes protocols

74

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Triggers

bull

bull

LTC ndash ndash ndash

Difficulty obtaining hospital discharges for LTC patients Achieved and hotline operational (Note ndash hotline also coordinates connections to infection preventioncontrol MDH Health Regulation Division palliative care consultations and can trigger strike team evaluation staffing support transfer support)

ICU ndash ndash ndash

lt 10 ICU beds available statewide Request from MHA or a coalition due to difficulty coordinating destinations Further triggers for engagement of clinician at request or when no ICU bedsavailable for reasonable match

75

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Other uses considerations

bull Matching to EMS transport services bull Patient ICU transfer considerations ndash Need for higher level of care ndash first priority ndash ECMO ventilators etc

bull Patients presenting to facility that lacks appropriate resources atbaseline

ndash

ndash

Load balancing ndash second priority bull Convalescent patients bull

bull

Intubated and stable patients (regional ndash if significant capacity under-utilized) Riskbenefit considerations

Resource movement ndash eg ventilators (vs anesthesia machines) or staff (virtual or in-person)

76

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Question amp Answer

77

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Contact Us

asprtraciehhsgov 1-844-5-TRACIE askasprtraciehhsgov

78

  • Developing a Healthcare Coalition Pediatric Surge Annex
  • ASPR TRACIE Three Domains
  • Resources
  • Overview of AAP and Pediatric Centers of Excellence
  • Overview of AAP and Pediatric Centers of Excellence
  • Executive Summary
  • MOCCs Problem Statement
  • A MOCC Aims to
  • MOCCs Concept
  • MOCCs | General Activity Summary
  • MOCCs Toolkit
  • Deanna Dahl-Grove MD FAAP Associate Professor Pediatric Emergency Medicine Rainbow Babies and Childrenrsquos Hospital Member AAP CoDPR Executive Committee13
  • Western Washington MOCC
  • King County LTCF Outbreak
  • Single LTCF - Single Hospital
  • Medical Operations Coordinating Cell
  • Regional COVID Coordinating Center ndash Western Washington
  • Two Surveillance Pillars of the RC3
  • Two Coordination Pillars of the RC3
  • Emergency Response Platform - Microsoft
  • Emergency Response Platform - Microsoft
  • Christopher Newton MD13Associate Professor of Surgery Division of Pediatric Surgery Director of Trauma Care UCSF Benioff Childrenrsquos Hospital Oakland13
  • Michiganrsquos Healthcare Preparedness Program
  • Michigan COVID-19
  • Michigan COVID-19
  • Detroit vs New York City
  • Detroit vs New York City
  • Michigan Healthcare Surge Strategy Goal
  • Michigan Healthcare Surge Strategy Components
  • Relief Hospitals vs Alternate Care Sites
  • Relief Hospital ldquoAskrdquo
  • Relief Hospitals and Patient Redistribution
  • Statewide Inter-Hospital Coordination Unit
  • MOCCs and Patient Redistribution
  • EMResource Relief Hospital Participation
  • MOCC-Facilitated vs Direct Contact Transfers
  • Patient Redistribution ndash 5 Key Elements
  • Relief Hospital Recruitment Challenges
  • Michigan Patient Transfers (41 to 420)
  • MOCCs in Michigan
  • Summary
  • Sarita Chung MD FAAP13Director of Disaster Preparedness Division of Emergency Medicine Childrenrsquos Hospital Boston Member American Academy of Pediatrics (AAP) Council on Disaster Preparedness and Recovery13
  • Regional Disaster Response in Texas Implementation of the RMOC Concept
  • Introduction
  • The Texas Trauma System
  • EHC System Complex Problem Solving
  • 911 Commission
  • Our Experience
  • Managing Wide-Scale Disasters
  • Acute Health Care SystemPublic Health Emergency Management
  • Problems Common to DisastersMust have a credible and workable solution to each of these problemsmdashif we are to improve disaster response
  • MEDCOM
  • How to Integrate Disaster Acute Care and Public Health Systems
  • Regional Medical Operations Center(RMOC)
  • Regional Medical Operations Center
  • Feasible Plan Must work in real world conditions
  • RMOC Abilities and Advantages
  • RMOC Response and Function to COVID-19
  • STRAC Report
  • STRAC Report
  • STRAC Report
  • Weekly COVID-19 Update
  • RMOCsMobile Drive Through COVID-19 Testing over 268000 Square Miles
  • Hot Spot Evaluation and Coordination
  • RMOC Function in COVID-19 Response
  • Moderator Roundtable
  • Los Angeles (LA) County Medical Operations Coordination Cell (MOCC)
  • Los Angeles County and Region I
  • Normal Operations vs Emergency and DisasterResponse
  • Keys to Success
  • Moderator Roundtable
  • Minnesota SHCC
  • Referrals and Transfers
  • Staffing
  • Triggers
  • Other uses considerations
  • Question amp Answer
  • Contact Us

7Saving Lives Protecting Americans

bullbull

--

MOCCs | Problem Statement COVID-19 has resulted in asymmetrical hospital utilization certain regionsrsquo healthcare systems have experienced a surge in patients while others have excess capacity

What are we seeing

Hospitals are the preferred location for seriously ill Facilities with 50+ Beds COVID-19 patients due to existing patient care expertise and resources

Most hot spots are geographically localized overwhelming local healthcare facilities

While some facilities are overwhelmed successfulmitigation in neighboring areas has created excesscapacity in nearby hospitals creating an opportunity to transfer patients

bull bull bull bull

bull middott middot

bull t

bull

D

bull

middot~middotmiddotmiddot

bull le bull l bull bull bull bullt + bull_ I bull bull bull bull bullbull bull bull bull + bull middotmiddot middot middot ~ bullmiddot middotmiddotJ~

-i bullbull bullbullbullbull -ii bull ~ bull ~ bull ~bull bull bull Abull~

bull bullbull i bullbull bullbull middotr bullbullbull bull bullbull bull middotmiddot

i l _

Number of ICU Beds

above 90 control limit of national average below 90 control limit of national average within 90 control limit of national average

Patient transfer coordination through dedicated staffing and data collectionanalysis can improve patient allocation at the sub-state state and federal levels

bull

bullbull

0

7

8Saving Lives Protecting Americans

bull

A MOCC AIMS TO

Move patients to the at the right to improve staff and right time in the patientsupplies provider right way well-being

8

9Saving Lives Protecting Americans

MOCCs | Concept MOCCs can be activated at the Sub-State Regional State and Federal levels to facilitate patient movement and resource allocation during a surge event There are three types of MOCCs included in the concept sub-state Regional Medical Operations Coordination Centers (RMOCCs) State Medical Operations Coordination Centers (SMOCCs) and Federal Medical Operations Coordination Centers (FMOCCs)

RMOCC Sub-State Level

SMOCC State Level

FMOCC Federal Level

HHS Region A HHS Region B

RegionA

State A

RegionB

State A

RegionC

State A

State D HHS Region B

State E HHS Region B

State A HHS Region A

State B HHS Region A

State C HHS Region A

RegionD

State B

RegionE

State B

RegionF

State C

RegionG

State C Region

H State D

RegionI

State D

RegionJ

State D

RegionK

State E

RegionL

State E Region

M State E

State F HHS Region B

RegionN

State F

RegionO

State F

Patient transfer coordination activity originates with the RMOCC The SMOCC can help transfer patients to a facility in a neighboring sub-state region The FMOCC can transfer patients to a neighboring state or Federal

HHS Region if that is closer 9

MOCCs | General Activity Summary

MOCCs are cells within emergency operations centers (EOCs) at the sub-state regional state and federal levels (FEMAHHS regions) that facilitate patient movement and resource allocation

MOCC PRIORITIES

bull Adding clinical staff to existing EOCs and RRCCsbull Establishing stakeholder agreements that allow for collecting data regarding health system capacity synthesizing the data to

understand the needs of the system and determining areas of the system that may be overwhelmedbull Facilitating movement of patients staff and supplies between healthcare facilities andor states

MOCC ROLE

bull Acting as a single point of contact (POC) for requests from multiple stakeholders such as healthcare facilities RMOCCs and SMOCCsbull Reviewing facilitating and processing patient movement staffing and supply requests and providing medical consultation to

facilitate the decompression of health systems

MOCC DATA ACTIVITIES

bull Collecting analyzing and disseminating information to and from stakeholders to develop comprehensive situational awarenessbull Establishing protocols systems and triggers to inform operational planning stakeholder communications and transfer decision

making

10

~ - ~--~- ----- -

MOCCs | Toolkit

The MOCCs Toolkit contains information on funding a MOCC standard operating procedures for each type of MOCC including integration with ESF-8 roles and responsibilities staffing and transport coordination

FUNDING

bull FEMA Public Assistancebull FEMA Mission Assignmentbull ASPR Hospital Preparedness

Programbull CDC Public Health Emergency

PreparednessCrisis Agreement

STANDARD OPERATING TRANSPORT PROCEDURES COORDINATION

bull RMOCCSMOCC

bull FMOCC

bull Transportation workflows andbull transfer checklists

Each MOCC SOP includes details on bullbullbullbullbull

MOCC Integration with ESF-8Roles and ResponsibilitiesStaffingOperationsPatient MovementMedical Resource Sharing

The MOCCs Toolkit will be located on ASPR TRACIE

11

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

Steven Mitchell MD FACEP Medical Director Western Washington Regional COVID Coordination Center Medical Director Emergency Department Harborview Medical Center

12 UnclassifiedFor Public Use

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Western Washington MOCC

bull

bull

bull

First US COVID-19 case Jan 21ndash Snohomish County WA

First US COVID-19 death Feb 29ndash King County WA

First major outbreak late FebMarch1

ndash 167 cases at Long-Term Care Facilitybull 101 residents 50 staff and 16 visitorsbull 43 deaths

1 Epidemiology of Covid-19 in a Long-Term Care Facility in King County Washington N Engl J Med 2020 Mar 27

13

UnclassifiedFor Public Use

THE WALL STREET JOURNAL

One Nursing Home 35 Coronavirus Deaths Inside the Kirkland Disaster

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfOR MATIO N GATEWAY

King County LTCF Outbreak

~be ~cu Uork ~itnes

Its Pure Panic A Wrenching Wait at Nursing Home Where Coronavirus Took Hold Cut off from their relatives inside a virus-stricken nursing center families are frantically searching for help and basic information

14

UnclassifiedFor Public Use

Characteristics and Outcomes of 21 Critshyically Ill Patients With COVID-19 in Washshyington State Matt Arentz MD1 Eric Yim MD2 Lindy Klaff MD2 et al

Author Affiliations I Article Information

JAMA Published online March 19 2020 doi101001jama20204326

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Single LTCF - Single Hospital

bull Overwhelmed bull No coordination bull Not isolated example

15

UnclassifiedFor Public Use

~) NORTHWEST HEALTHCARE HARBORVIEW MEDICAL CENTER

UW Medicine [f]KingCounty

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Medical Operations Coordinating Cell

bull Disaster Medical Coordination Center

bull Regional COVID Coordination Center (RC3) ndash Harborview Medical CenterKing County ndash Northwest Health Response Network

16

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Regional COVID Coordinating Center ndash Western Washington

17

UnclassifiedFor Public Use

Staffing

Impacts

Resource

Impacts

Ventilators PPE

urveillance of Hospitals

Health

Surveillance of Congregant

Settings

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Two Surveillance Pillars of the RC3

18

UnclassifiedFor Public Use

Health System __-1

Level Loadin

ealth System

Coordination of Resources

ASPR AUIS1ANT bulllCUTtamp~ ~00

UIPAUDgt1111 ~gtIC UfPO~H HUtTHCdl h oUGpound NC1 HpoundhH0Npound~~

I NfORMAT IONGAIEWAf

Two Coordination Pillars of the RC3

19

UnclassifiedFor Public Use

WA HEALTH G) About f) Stevo Mltchell

E-- Home

Q~ _ (WIJ - _uw_ 0

COVIDbulllltl1-t1 ltD _

ltD _

ltD AvilfllHlty - ~c_

44

J -(--

8 j ((MON_

36 j

--0 18 22 0 42 2~

jll 4Jtbull

r 11H -middot- __ ~ -- I 1rA

I --- --J - 353 600 500 1000 806 00 -- -- --

8 J _

101 25

fj)

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH hoUGpoundNC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATION GATEWAY

Emergency Response Platform - Microsoft

bull Constrained Resources ndash Staffing ndash Beds bull Critical Care bull Acute Care

ndash Equipment bull Ventilators bull PPE

ndash COVID-19 patients

20

UnclassifiedFor Public Use

WA HEALTH C) About - Steve

~ Homo

6-hiyenHiiii+MF _ _ a

KING

43 COVID JM1Q

267

55 CD IDlnn1bned

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfOR MATIO N GATEWAY

Emergency Response Platform - Microsoft

bull Next Releasendash Long Term Care Facilitiesbull COVID-19 Impactsndash Positive Patientsndash Positive Health Care

Workers raquo of staff impacted

bull PPE availability

21

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

William Fales MD FACEP FAEMS Medical Director Division of EMS and Trauma Michigan Department of Health and Human Services

22 UnclassifiedFor Public Use

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Michiganrsquos Healthcare Preparedness Program bull Michigan Department of Health and Human Services ndash Bureau of EMS Trauma and Preparedness

bull 8 Regional Healthcare Coalitions ndash Hospitals EMS LPH EM LTC Tribal Health ndash Regional Coordinator Assistant Coordinator

Medical Director (25 FTE) ndash Regional Medical Coordination Center bull Multi-Agency Coordination Center bull Statewide use of EMResource by hospitals EMS

23

UnclassifiedFor Public Use

p ror

~ SC ON5

Sault Ste Marie

N

bull

Huron

Madison Milwa uk ee Graed Rapids bull bull e bull ~ 3rnia

L~nsi~ g bull - It bull

bullbullbullbull bull bull bull bull De troi t

bull Glwcago bull bull bull

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfOR MATIO N GATEWAY

Michigan COVID-19 bull bull

bull

First 2 cases ndash March 10 Asymmetric epidemiology ndash SE Michigan ndash Extreme Activity ndash Rest of Michigan ndash Sporadic Activity ndash Comparable to other states

Extreme conditions in SE MI ndash Peak hospitalizations gt4400 ndash 12-days with gt1000 on ventilation bull 1223 on ventilation on one day

ndash Peak intubations in 1 day 176 Source John Hopkins Coronavirus Resource Center (Retrieved 4212020)

24

UnclassifiedFor Public Use

Barrie

Toronto

Hamilton

bull bull

bull

Lake Ontario

bull Ro~besterbull

bull

bull

Brockville bull Kingston

~~w voRK

bull bull bull

bull

bull Pt0NfV VAN1A bull

bull

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H I NfOR MATION GATEWAY

bull

bull bull ~ ba riy

bull bull

Michigan COVID-19 bull First 2 cases ndash March 10

Asymmetric epidemiology bull ndash SE Michigan ndash Extreme Activity ndash Rest of Michigan ndash Sporadic Activity ndash Comparable to other states

bull Extreme conditions in SE MI ndash Peak hospitalizations gt4400 ndash 12-days with gt1000 on ventilation bull 1223 on ventilation on one day

ndash Peak intubations in 1 day 176 Source John Hopkins Coronavirus Resource Center (Retrieved 4212020)

25

UnclassifiedFor Public Use

I I I I I I I I I I I I I

ASPR TR AC IE ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Detroit vs New York City COVID-19 Daily Hospital Admissions

New York City vs Detroit 1800 1600 1400 1200 1000 800 600 400 200 0

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21

NY City Detroit

Source MI EMResource

NYC NYC Department of Health and Mental Hygiene 26

UnclassifiedFor Public Use ASPR TR AC IE ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Detroit vs New York City

1 1 I 11111 111 11 11 1111 1 II II 1 1 1

400

300

200

COVID-19 Daily Hospital Admissions Per 1 Million PopulationNew York City vs Detroit

40-Day Post-Outbreak Mortality bull NY City 646 deaths per million bull Detroit 919 deaths per million

100

0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21

NY City Detroit

Source MI EMResource

NYC NYC Department of Health and Mental Hygiene 27

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Michigan Healthcare Surge Strategy Goal bull Save lives and reduce pain and suffering by optimizing

the use of the statersquos healthcare resources ndash Extend conventional standards of care to as many

patients as possible ndash Minimize the need for crisis standards of care bull Especially while conventional capacity exists

28

UnclassifiedFor Public Use

--

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Michigan Healthcare Surge Strategy Components bull Relief Hospitals

bull Alternate Care Sites EMS

ndash Home Care Sites

ndash Relief Personnel

29

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Relief Hospitals vs Alternate Care Sites bull Relief Hospitals The objective is to extend the

conventional standard of care to as many citizens in need as possible (ie minimize the need to move intocrisis standards of care)

bull Alternate Care Sites (ACS) The objective is to delivercrisis standards of care (as close to the conventional standard of care as possible) in extreme conditions in which the conventional standard of care can not be provided at overloaded hospitals

30

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Relief Hospital ldquoAskrdquo bull Hospitals have been previously asked to be able to

surge an additional 20 above average daily census ndash Increased to 50 ldquosuper surgerdquo

bull Relief Hospitals provide 10 of their expanded capacity to assist severely impacted hospitals ndash While preserving 50 of super-surge capacity bull Many hospitals at very low census

31

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Relief Hospitals and Patient Redistribution

bull Intra-Health System Transfer ndash Coordinated by specific health system

bull Intra-Regional Transfer ndash Coordinated by Regional Medical Coordination Center

bull Statewide Transfer ndash Coordinated by Inter-Hospital Coordination Unit bull AKA Medical Operations Coordination Cell (MOCC)

32

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Statewide Inter-Hospital Coordination Unit State EmergencyOperations Center

Planning Finance Operations

Health Branch

Inter-HospitalCoordination Unit

Physician Consultant

EMS Coordination Group

Logistics

MDHHS Health Emergency Operations

Center

Medical Operations

Coordination Cell

33

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

MOCCs and Patient Redistribution Regional Medical

Coordination Center bull Relief hospitals declare status on

EMResource bull RMCC receives request from

transferring hospital bull RMCC identifies Relief Hospital(s) bull Transferring hospital contacts

Relief Hospital directly bull Relief Hospital accepts patient(s) bull RMCC coordinates EMS PRN

Statewide Inter-Hospital Coordination Unit

Relief hospitals declare status on EMResource

IHCU receives request from RMCC on behalf of transferring hospital

IHCU identifies Relief Hospital(s) Transferring hospital contacts Relief

Hospital directly Relief Hospital accepts patient(s) IHCU coordinates EMS PRN

34

UnclassifiedFor Public Use

Critical 2 Critical 3 Non- 4 Non- Willing to Willing to Comment Care Bed - Care Bed - Critical Critical Take Take Non-COVID-19 non- Care Bed- Care Bed - COVID-19 COVID-19

COVID-19 COVID-19 non- Patients Patients COVID-19

No Yes

22 0 0 o - 4 4 16 24

1 1 5 5

h Ctr 40 8 8 10

1 0 5 5

68 13 34 51

2 Critical 3 Non- 4 Non- Willing to Willing to Comment Care Bed Critical Critical Take Take Non-bull non- Care Bed Care Bed COVID-19 COVID-19 COVID-19 - - non- Patients Patients

COVID-19 COVID-19

nton 0 0 0 0 No No

0 0 24 3 No No Already exceeding critical No No Already exceeding critical

0 0 0 0 ----Already exceeding critical

0 Already exceeding critical

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

EMResource Relief Hospital Participation

35

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

MOCC-Facilitated vs Direct Contact Transfers MOCC Facilitated

bull Hospital has need to transfer bull Regional State MOCC

contacted bull EMResource reviewed by MOCC

to identify Relief Hospitals bull MOCC connects transferring

hospital to Relief Hospital bull Relief Hospital accepts

patient(s) bull MOCC coordinates EMS PRN

Direct Contact Hospital has need to transfer Regional State MOCC

bypassed EMResource reviewed by hospital

to identify Relief Hospitals Transferring hospital contacts

Relief Hospital directly Relief Hospital accepts

patient(s) MOCC coordinates EMS PRN

36

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Patient Redistribution ndash 5 Key Elements

bull bull bull bull bull

Transferring Hospitals Coordinating entity (MOCCs) Situational awareness platform (EMResource) EMS Relief Hospitals

37

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Relief Hospital Recruitment Challenges

Why were so many hospitals in minimally impacted regions resistant to accept patients bull Fea

bull Fear of introducing bringing COVID-19 into their hospital

r of impending ldquostormrdquo ndash ldquoItrsquos just a matter of time till wersquore Detroitrdquo

Need for Epidemiologic Intelligence

38

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Michigan Patient Transfers (41 to 420)

SE MI SCEC MI West and North MI

Region 2N 2S 1 3 5 6 7 8 TOTAL Transferred In 322 457 41 27 38 15 34 25 959 Transferred Out 275 443 46 54 24 20 20 15 897

~15 via MOCC-Facilitated ~85 VIA Direct Contact ~30 Intra-System Transfers

Source EMResource ndash Self-reported by hospitals 39

UnclassifiedFor Public Use

Bureau of EMS Trauma amp Preparedness

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

MOCCs in Michigan

bull Role Facilitation not control bull Staffing at State MOCC ndash Experienced paramedics EMS control center bull Remote component to SEOC

bull Physician role ndash Consultative problem solving medical leadership

bull Use of statewide hospital status application essential ndash Allows hospitals to connect directly

40

UnclassifiedFor Public Use

DHHS Michigan Department or Health amp Human Services

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Summary bull Relief Hospital concept works bull Statewide MOCC successful in coordinating transfers bull EMResource serves as an invaluable tool for

identifying Relief Hospitals bull Decentralized approach where hospitals in need

contact hospitals with capacity requires minimal central coordination

bull Recruitment of Relief Hospitals can be challenging

41

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

Ronald Stewart MD Chair Department of Surgery UT Health San Antonio Long School of Medicine Eric Epley Executive Director CEO Southwest Texas Regional Advisory Council for Trauma (STRAC)

UnclassifiedFor Public Use 42

~ University - Health System

Regional Disaster Response in Texas Implementation of the

RMOC Concept Ronald M Stewart Eric Epley Brian Eastridge Dudley Wait Joe Palifini Dave Miramontes Craig Cooley Donald

Jenkins and the Southwest Texas Regional Advisory Council Team and

Texas Emergency Medical Task Force Region Leaders

ASPR Tracie Webinar April 24 2020

UnclassifiedFor Public Use 43

SouchweGt Tebullas Region1il Aduisory Council

Introduction

UnclassifiedFor Public Use

bull

bull

Trauma system development

bull Routine multiple small-scale disasters

bull Structured cooperation and communication Trauma system infrastructure for

bull bull

Disaster Stroke STEMI Mental Health Perinatal

bull Trauma System Complete Evolution to EmergencyHealth Care SystemmdashWill use Trauma System andEmergency Health Care System interchangeably

bull Health Care Coalition

bull Right Patient Right Place Right Time 44

THE TEXAS TRAUMA SYSTEM

UnclassifiedFor Public Use

22 TRAUMA SERVICE AREAS

REGIONAL ADVISORY COUNCILS

TRAUMA CENTER DESIGNATIONS

STANDARDS OF CARE

HOSPITAL PREPAREDNESS GRANTS

CONSISTENCY THROUGHOUT URBAN SUBURBAN RURAL AND

FRONTIER

45

Southwest Teus Regional Ad11lsory Council

l The Committee -~

on Trauma 1 middot

EHC System Complex Problem Solving

bull Maximally inclusive with respect to stakeholders bull Dialogue and consensus centered upon bull Whatrsquos the right thing to do for the patient or population being served

bull Timely bull Structured cooperation bull Communication ndash Robust and redundant bull Actionable data

bull Bias for action bull Performance improvement processes

UnclassifiedFor Public Use 46

911 Commission

1) FAILURE OF IMAGINATION

2) FAILURE OF POLICY (A FAILURE TO HAVE THE RIGHT INFRASTRUCTURE IN PLACE)

3) FAILURE OF CAPABILITY (A FAILURE TO HAVE THE RIGHT RESOURCES)

4) FAILURE OF MANAGEMENT (THE FAILURE TO COORDINATE THE AVAILABLE RESOURCES AND INFRASTRUCTURE)

Challenge of Large-Scale Disaster Preparation and Management

UnclassifiedFor Public Use 47

Southwest Tecas Regional Advisory Council

Our Experience

A functioning regional trauma (EHC) system provides the framework for an effective response to large-scale disasters

Education and drills are not enough

Linked regional medical operations centers ( or MOCCs) critical to effective disaster response from all causes

UnclassifiedFor Public Use 48

a

Southwest Texas Regional Advisory Council

Managing Wide-Scale Disasters

UnclassifiedFor Public Use 49

Acute Health Care System

bull Critical for emergency response and treatment of acute illness or injury

bull Mostly private and public mix bull Services to individuals bull Distributed and complex

network of providers bull Decisions made clinically

within minutes to hours

Public Health System

bull Largely responsible for most significant health improvements

bull Safety and wellbeing of populations

bull Multidisciplinary science bull Mainly public with centralized

communication bull Decisions with deliberation

and testing usually takes days

EmergencyManagement System

Local State

Federal Emergency Management Response

These Three Systems Must Function Seamlessly and Flawlessly Together

Acute Health Care System

Public Health

Emergency Management

UnclassifiedFor Public Use 50

Communications Problems Common to failures Disasters

Unworkable and Must have a credible and untested plans workable solution to each of these problemsmdashif we are to improve disaster response Lack of coordinated

response UnclassifiedFor Public Use 51

MEDCOM

bull Trauma Transfers-500mo bull Air Medical Management bull Trauma Team Paging bull MCI load-balancing bull Navigation of mental health

patients via Law Enforcement directly topsychiatric facilities

UnclassifiedFor Public Use 52

D D

D D

How to Integrate Disaster Acute Care and Public Health Systems

bull Trauma MEDCOM Communications Center

bull Regional Medical Operations Center

bull Integrated with Local Emergency Operations Center(EOC)

bull Linked to State Emergency Operations Center

UnclassifiedFor Public Use

bull Linked to Federal Emergency Management System53

Southwest Texas Regional Aduisory Council Regional Medical Operations Center (RMOC)

UnclassifiedFor Public Use

Upregulated MEDCOMmdashdramatically enhanced data and comm Functional for 17 years in San Antonio bull Essential elements

bull Formal agreements insuring collaborationbull Representatives of all major stakeholders in one room-physical or virtualbull Formal communication link to the Emergency Operations Centers (EOC)bull Fault tolerant communications systemsbull Software systems ndashWebEOC software

bull bull bull

Monitor and coordinate all critical hospital capacity Monitor all critical public health data Monitor and coordinate all critical EMS agencies

bull Direct tie to the EOC and SOCbull EMTF functionmdashAbility to physically expand and adapt Emergency Medical Task

Forces amp Mobile Medical Units54

Regional Medical Operations Center (RMOC) Regional Medical Operations Center (RMOC)

UnclassifiedFor Public Use 55

Feasible Plan Must work in

real world conditions

UnclassifiedFor Public Use 56

Southwest Te11as Regional Adv isory Council

RMOC Abilities and Advantages

bull Situational AwarenessmdashRegional Consciousness bull Virtual expansion of bed capacity

bull Distribute to all regional facilitiesmdashnot just a few ndashMany Hands Make Light Work bull Proven many times over 15 yearsmdashdistribution of 1000s of patients over a few days

bull Enables health care regional response teams bull Multi-agency rescue teamsmdashswift water rescue etc bull Mobile medical unitsmdashtemporary hospital replacements or augments

bull Load balancing during a surge of patients bull Network with other regions ndash8 RMOC equivalents in Texas bull Integration of Public Health Acute Care and Disaster Management Systems

UnclassifiedFor Public Use 57

Vancouver

Seattle

Idaho Oregon

Nevada

San Francisco

California

lls Angeles

Montana No11 Dakota

Minnesota

South Dakcta

Wyoming

Wisconsin

Iowa Ne~raska

Toronto c ~New Y0rk Boston Detroit middot

ChicatJo middotimiddot New r ark

Denver Oli io

St Louis Kansas

K~ ntucilty Vitgin 1c1

tfort Ca r0 l1na

New Mexico Arlltansas

Atla11ta Oaas

Georgiamp

Texas

Houston

Monterrey C - Gulf of

Miami

RMOC Response and Function to COVID-19

UnclassifiedFor Public Use 58

INTERNAL REPORT - PHI DATA This report contains Protected Health Information and is not intended for public distribution

Date COVID+ Patients COVD+ in ICU

04212020 82

04202020 81 -

04192020 81

Normal

Part ici pating HCS COVID Data as of 0815 Zl-Apr-20

VentBed Data as of 0910 21-Apr-20

41

41

41

COVID+ on Ventilator

24

25

24

BTRAC

All Healthcare Systems

Available Vents I Total Vents Available Vents

554 713 7896

514 710 7296 - ~ -

555 704 7996

Healthcare System Stress Score

I

Available Staffed Total Staffed Available Staffed Beds Beds Beds

1752 4 730 3796

1792 4 700 3896 - - - - - 7 1635 4707 3596

Severe

UnclassifiedFor Public Use 59

INTERNAL REPORT - PHI DAT A This report contains Protected Health Information and is not intended for public distribution

San Antonio Healthcare Systems COVI D-19 Patient Count

Positive Patients on 4212020

Positive Patients Trend 312212020 - 412112020

322 327 411 4 6 4 11 4 16

Systems Reporting Daily Morning Data

Health Sys I Heal th Sys2 HS3 HS4 HSS HS6

PUI Patients on 4212020

82 50

PUI Patients Trend 312012020 - 42112020

80

60

40 38

20

o __ _________________ _

4 21 322 3 27 4 I 4 6 41 I 4 1 6 42 1

H Tuesday April Z1 2020 STll=IAC _c

TOT AL Patients on 4212020

132

TOTAL Patients Trend 312212020 - 412112020

150 151

100

50

o __ __________________ _

3122 327 4 1 4 16 4 1 1 4 16 42 1

UnclassifiedFor Public Use 60

HOSPITALS Due DAILY 0900 hrs Hospital PPE IDR Materials Status Medical Dashboard (Bed and Ventilator Status) httpserisstracorgeoc7

EMS Due WEEKLY Friday 1200 hrs httpswwwsurveymonkeycomrEMSPPE2

ALL OTHER Coalition and ARHC Members Due WEEKLY Friday 1200 hrs https www surveymonkeycomrRMOCPPEOuery

1900 041220

Number of Regional Hospitals Reporting PPE Shortfall amp Days Remaining Until Depletion 5 - 7 Da s 8 - 11 Da s 12 - 14 Da s 15+ Da s

0 8 14 5 Data derived from facilities Hospital PPE IDR Materials Status - Facilities listed have indicated a disruption in their supply chain for any of the following PPE N95s Surgical Masks Gowns Gloves Face Shields Goggles

UnclassifiedFor Public Use 61

1015

Weekly COVID-19 Update Epidemiology Program

39 191 97 Tota l Cases Reported Tota l Deaths Re po rted Ever Hospita lized Adm itted to ICU

VI

45

40

35

~ 30 ro u 0 25

1 20

sect 15 z

10

5

0

23

Cases of COVID-19 by Date of Illness Onset (n=880)1 and Cumulative by Date Reported Bexar County 4182020

Female( )Ma le 51 49

210 217 224 32 39 316 323 330 46 413

- Number of Cases - cumulative Cases

1 aased on cor1pleted d31 ai 3s or 4181020 a t 800 PM dditiomd crases 3re 1111der feview

1200

t moo V

QI VI ro u

800 0

~ QI 0

- 600 E 0

u

Nl z ii - 400 ~ _

ro S

- 200 E u

-0

CITY OF SAN ANTONIO METROPOLITAN HEALTH DISTRICT

so 276 Mechanica l Venti lat ion Recovered

Percentage of Cases by Raceethnicity

American IndianAlaska Native

Asian

Black

White

Hispanic

Other

Cases by Age Group

~~ I 39 4n1 i 300 sect 200 z

100 3 0 +------------------~~~~-~~ ----r-~ ~ ~ -

17

0-17 18-40 41-64 65+

Age Grou p in Yea rs

Median ace - 46 years (age range 0-100 years)

UnclassifiedFor Public Use 62

RMOCs Mobile Drive Through COVID-19 Testing over 268000 Square Miles

UnclassifiedFor Public Use 63

= sect111ntomo tprrssmiddotXrws uesce ~

NEW5

Texas San Antonio officials launch investigations of nursing home overrun by coronavirus

LaurenCan1ba Apri112Q20 UpdacedApfd-12020212pm fWBinGi P 0

COVJCgt-19 ~ uitefldid lifo iil5 w~ kriew it inTeitas tradeLmithequtiOllsyouw1nt

nswered illd the issues YMI think we

sAQllid be lnvmlgadllg lndodamp- )Our

email iind an pounditpessbullNllWS journ11Nt will

follow up

Hot Spot Evaluation and Coordination

UnclassifiedFor Public Use 64

RMOC Function in COVID-19 Response

bull Situational awareness bull Integration of public health acute health care and disaster

management functions bull Actionable data from consolidating public health and acute health

care data sources bull Controlling and coordinating hot-spots bull Drive through testing management across the entire State bull Ability to Load balance across multiple health systems and

organizations UnclassifiedFor Public Use 65

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

John Quiroz RN Nurse Manager Los Angeles County Emergency Medical Services

UnclassifiedFor Public Use 66

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Los Angeles (LA) County Medical Operations Coordination Cell (MOCC)

bull 247 Medical amp Health Coordinator for the County and Region I

bull Coordinate Patient Transfers and Transportation bull Coordinate medical and heath resource management bull 911 Providers Hospitals LTC Clinics Dialysis Surgical

67

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATION GATEWAY

Los Angeles County and Region I

68

ifornia Reg1ions

Coastal OES Region n

Southem oes Regiion I

Inl and OES Region IV

Soutiheim Santa Barbara OES Reg Ion VI

I

Kerrn

Los Angeles

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Normal Operations vs Emergency and Disaster Response

Normal Operationsbull DHS Hospital and Clini

System bull EMTALA Transfers bull Air Medical bull Hyperbaric Chamber bull MCI Patient

Destinations bull TransferTransport

c

Emergency Disaster bull Hospital evacuations bull Resource Request bull Alternate Care Sites ndash Mercy ndash LASH ndash IsolationQuarantine

bull TransferTransport bull Prehospital Care Policy

69

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Keys to Success

bull 247 Base of Operationsbull Communicationsndash Telephony Radio Internet ReddiNet

bull DOC Room to expand operation during disasterbull Information System to document and analyze all lines

of businessbull Trained and talented staffbull Planning and exercise

70

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

John Hick MD Hennepin Healthcare MN

UnclassifiedFor Public Use 71

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Minnesota SHCC bull Statewide Healthcare Coordination Centerbull Located at State EOC as well as virtual ndash roughly

40 people directly engaged including regionalleads

bull Joint MDH HSEM MHA 8 regional MN coalitionconstruct

bull Main areas of planning responsendash ndash ndash ndash ndash

Referrals and transfers Alternate care sites Long term care ndash reactive and proactive PPE policy and acquisition Ventilator medical supply acquisition

72

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Referrals and Transfers bull Single phone number for LTC issues including hospital discharge and

COVID + patient support (eg assisted living transfer to COVID +designated SNF)

bull Co-located with SEOC public hotline but different staffing numbers bull Single (separate) phone number for ICU referrals ndash Mainly for greater MN but also inter-metro ndash Awareness of resources on MnTrac and real-time health system

information ndash Also provides direct connection to critical care consultation ndash May also be used to make triage decisions if referral needed and

no resources available (care-in-place recommendations) ndash May also be used to distribute load

73

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Staffing bull

bull

bull

bull

Call-taker ndash Medical background preferred ndash ndash

Gatekeeper for referral to SME May connect caller with resources and then referrals handled per usual

Shift Supervisor ndash ndash

Clinical background and experience with bed placement (eg house nursing supervisor) Manages information resource availability with facilities and more complicatedsituations

Clinician on-call ndash ndash

Critical care Contacts with each major health system critical care for ECMO and other resourceallocation situations

Unit supervisor ndash Works with SHCC manager on overall operations processes protocols

74

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Triggers

bull

bull

LTC ndash ndash ndash

Difficulty obtaining hospital discharges for LTC patients Achieved and hotline operational (Note ndash hotline also coordinates connections to infection preventioncontrol MDH Health Regulation Division palliative care consultations and can trigger strike team evaluation staffing support transfer support)

ICU ndash ndash ndash

lt 10 ICU beds available statewide Request from MHA or a coalition due to difficulty coordinating destinations Further triggers for engagement of clinician at request or when no ICU bedsavailable for reasonable match

75

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Other uses considerations

bull Matching to EMS transport services bull Patient ICU transfer considerations ndash Need for higher level of care ndash first priority ndash ECMO ventilators etc

bull Patients presenting to facility that lacks appropriate resources atbaseline

ndash

ndash

Load balancing ndash second priority bull Convalescent patients bull

bull

Intubated and stable patients (regional ndash if significant capacity under-utilized) Riskbenefit considerations

Resource movement ndash eg ventilators (vs anesthesia machines) or staff (virtual or in-person)

76

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Question amp Answer

77

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Contact Us

asprtraciehhsgov 1-844-5-TRACIE askasprtraciehhsgov

78

  • Developing a Healthcare Coalition Pediatric Surge Annex
  • ASPR TRACIE Three Domains
  • Resources
  • Overview of AAP and Pediatric Centers of Excellence
  • Overview of AAP and Pediatric Centers of Excellence
  • Executive Summary
  • MOCCs Problem Statement
  • A MOCC Aims to
  • MOCCs Concept
  • MOCCs | General Activity Summary
  • MOCCs Toolkit
  • Deanna Dahl-Grove MD FAAP Associate Professor Pediatric Emergency Medicine Rainbow Babies and Childrenrsquos Hospital Member AAP CoDPR Executive Committee13
  • Western Washington MOCC
  • King County LTCF Outbreak
  • Single LTCF - Single Hospital
  • Medical Operations Coordinating Cell
  • Regional COVID Coordinating Center ndash Western Washington
  • Two Surveillance Pillars of the RC3
  • Two Coordination Pillars of the RC3
  • Emergency Response Platform - Microsoft
  • Emergency Response Platform - Microsoft
  • Christopher Newton MD13Associate Professor of Surgery Division of Pediatric Surgery Director of Trauma Care UCSF Benioff Childrenrsquos Hospital Oakland13
  • Michiganrsquos Healthcare Preparedness Program
  • Michigan COVID-19
  • Michigan COVID-19
  • Detroit vs New York City
  • Detroit vs New York City
  • Michigan Healthcare Surge Strategy Goal
  • Michigan Healthcare Surge Strategy Components
  • Relief Hospitals vs Alternate Care Sites
  • Relief Hospital ldquoAskrdquo
  • Relief Hospitals and Patient Redistribution
  • Statewide Inter-Hospital Coordination Unit
  • MOCCs and Patient Redistribution
  • EMResource Relief Hospital Participation
  • MOCC-Facilitated vs Direct Contact Transfers
  • Patient Redistribution ndash 5 Key Elements
  • Relief Hospital Recruitment Challenges
  • Michigan Patient Transfers (41 to 420)
  • MOCCs in Michigan
  • Summary
  • Sarita Chung MD FAAP13Director of Disaster Preparedness Division of Emergency Medicine Childrenrsquos Hospital Boston Member American Academy of Pediatrics (AAP) Council on Disaster Preparedness and Recovery13
  • Regional Disaster Response in Texas Implementation of the RMOC Concept
  • Introduction
  • The Texas Trauma System
  • EHC System Complex Problem Solving
  • 911 Commission
  • Our Experience
  • Managing Wide-Scale Disasters
  • Acute Health Care SystemPublic Health Emergency Management
  • Problems Common to DisastersMust have a credible and workable solution to each of these problemsmdashif we are to improve disaster response
  • MEDCOM
  • How to Integrate Disaster Acute Care and Public Health Systems
  • Regional Medical Operations Center(RMOC)
  • Regional Medical Operations Center
  • Feasible Plan Must work in real world conditions
  • RMOC Abilities and Advantages
  • RMOC Response and Function to COVID-19
  • STRAC Report
  • STRAC Report
  • STRAC Report
  • Weekly COVID-19 Update
  • RMOCsMobile Drive Through COVID-19 Testing over 268000 Square Miles
  • Hot Spot Evaluation and Coordination
  • RMOC Function in COVID-19 Response
  • Moderator Roundtable
  • Los Angeles (LA) County Medical Operations Coordination Cell (MOCC)
  • Los Angeles County and Region I
  • Normal Operations vs Emergency and DisasterResponse
  • Keys to Success
  • Moderator Roundtable
  • Minnesota SHCC
  • Referrals and Transfers
  • Staffing
  • Triggers
  • Other uses considerations
  • Question amp Answer
  • Contact Us

8Saving Lives Protecting Americans

bull

A MOCC AIMS TO

Move patients to the at the right to improve staff and right time in the patientsupplies provider right way well-being

8

9Saving Lives Protecting Americans

MOCCs | Concept MOCCs can be activated at the Sub-State Regional State and Federal levels to facilitate patient movement and resource allocation during a surge event There are three types of MOCCs included in the concept sub-state Regional Medical Operations Coordination Centers (RMOCCs) State Medical Operations Coordination Centers (SMOCCs) and Federal Medical Operations Coordination Centers (FMOCCs)

RMOCC Sub-State Level

SMOCC State Level

FMOCC Federal Level

HHS Region A HHS Region B

RegionA

State A

RegionB

State A

RegionC

State A

State D HHS Region B

State E HHS Region B

State A HHS Region A

State B HHS Region A

State C HHS Region A

RegionD

State B

RegionE

State B

RegionF

State C

RegionG

State C Region

H State D

RegionI

State D

RegionJ

State D

RegionK

State E

RegionL

State E Region

M State E

State F HHS Region B

RegionN

State F

RegionO

State F

Patient transfer coordination activity originates with the RMOCC The SMOCC can help transfer patients to a facility in a neighboring sub-state region The FMOCC can transfer patients to a neighboring state or Federal

HHS Region if that is closer 9

MOCCs | General Activity Summary

MOCCs are cells within emergency operations centers (EOCs) at the sub-state regional state and federal levels (FEMAHHS regions) that facilitate patient movement and resource allocation

MOCC PRIORITIES

bull Adding clinical staff to existing EOCs and RRCCsbull Establishing stakeholder agreements that allow for collecting data regarding health system capacity synthesizing the data to

understand the needs of the system and determining areas of the system that may be overwhelmedbull Facilitating movement of patients staff and supplies between healthcare facilities andor states

MOCC ROLE

bull Acting as a single point of contact (POC) for requests from multiple stakeholders such as healthcare facilities RMOCCs and SMOCCsbull Reviewing facilitating and processing patient movement staffing and supply requests and providing medical consultation to

facilitate the decompression of health systems

MOCC DATA ACTIVITIES

bull Collecting analyzing and disseminating information to and from stakeholders to develop comprehensive situational awarenessbull Establishing protocols systems and triggers to inform operational planning stakeholder communications and transfer decision

making

10

~ - ~--~- ----- -

MOCCs | Toolkit

The MOCCs Toolkit contains information on funding a MOCC standard operating procedures for each type of MOCC including integration with ESF-8 roles and responsibilities staffing and transport coordination

FUNDING

bull FEMA Public Assistancebull FEMA Mission Assignmentbull ASPR Hospital Preparedness

Programbull CDC Public Health Emergency

PreparednessCrisis Agreement

STANDARD OPERATING TRANSPORT PROCEDURES COORDINATION

bull RMOCCSMOCC

bull FMOCC

bull Transportation workflows andbull transfer checklists

Each MOCC SOP includes details on bullbullbullbullbull

MOCC Integration with ESF-8Roles and ResponsibilitiesStaffingOperationsPatient MovementMedical Resource Sharing

The MOCCs Toolkit will be located on ASPR TRACIE

11

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

Steven Mitchell MD FACEP Medical Director Western Washington Regional COVID Coordination Center Medical Director Emergency Department Harborview Medical Center

12 UnclassifiedFor Public Use

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Western Washington MOCC

bull

bull

bull

First US COVID-19 case Jan 21ndash Snohomish County WA

First US COVID-19 death Feb 29ndash King County WA

First major outbreak late FebMarch1

ndash 167 cases at Long-Term Care Facilitybull 101 residents 50 staff and 16 visitorsbull 43 deaths

1 Epidemiology of Covid-19 in a Long-Term Care Facility in King County Washington N Engl J Med 2020 Mar 27

13

UnclassifiedFor Public Use

THE WALL STREET JOURNAL

One Nursing Home 35 Coronavirus Deaths Inside the Kirkland Disaster

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfOR MATIO N GATEWAY

King County LTCF Outbreak

~be ~cu Uork ~itnes

Its Pure Panic A Wrenching Wait at Nursing Home Where Coronavirus Took Hold Cut off from their relatives inside a virus-stricken nursing center families are frantically searching for help and basic information

14

UnclassifiedFor Public Use

Characteristics and Outcomes of 21 Critshyically Ill Patients With COVID-19 in Washshyington State Matt Arentz MD1 Eric Yim MD2 Lindy Klaff MD2 et al

Author Affiliations I Article Information

JAMA Published online March 19 2020 doi101001jama20204326

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Single LTCF - Single Hospital

bull Overwhelmed bull No coordination bull Not isolated example

15

UnclassifiedFor Public Use

~) NORTHWEST HEALTHCARE HARBORVIEW MEDICAL CENTER

UW Medicine [f]KingCounty

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Medical Operations Coordinating Cell

bull Disaster Medical Coordination Center

bull Regional COVID Coordination Center (RC3) ndash Harborview Medical CenterKing County ndash Northwest Health Response Network

16

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Regional COVID Coordinating Center ndash Western Washington

17

UnclassifiedFor Public Use

Staffing

Impacts

Resource

Impacts

Ventilators PPE

urveillance of Hospitals

Health

Surveillance of Congregant

Settings

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Two Surveillance Pillars of the RC3

18

UnclassifiedFor Public Use

Health System __-1

Level Loadin

ealth System

Coordination of Resources

ASPR AUIS1ANT bulllCUTtamp~ ~00

UIPAUDgt1111 ~gtIC UfPO~H HUtTHCdl h oUGpound NC1 HpoundhH0Npound~~

I NfORMAT IONGAIEWAf

Two Coordination Pillars of the RC3

19

UnclassifiedFor Public Use

WA HEALTH G) About f) Stevo Mltchell

E-- Home

Q~ _ (WIJ - _uw_ 0

COVIDbulllltl1-t1 ltD _

ltD _

ltD AvilfllHlty - ~c_

44

J -(--

8 j ((MON_

36 j

--0 18 22 0 42 2~

jll 4Jtbull

r 11H -middot- __ ~ -- I 1rA

I --- --J - 353 600 500 1000 806 00 -- -- --

8 J _

101 25

fj)

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH hoUGpoundNC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATION GATEWAY

Emergency Response Platform - Microsoft

bull Constrained Resources ndash Staffing ndash Beds bull Critical Care bull Acute Care

ndash Equipment bull Ventilators bull PPE

ndash COVID-19 patients

20

UnclassifiedFor Public Use

WA HEALTH C) About - Steve

~ Homo

6-hiyenHiiii+MF _ _ a

KING

43 COVID JM1Q

267

55 CD IDlnn1bned

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfOR MATIO N GATEWAY

Emergency Response Platform - Microsoft

bull Next Releasendash Long Term Care Facilitiesbull COVID-19 Impactsndash Positive Patientsndash Positive Health Care

Workers raquo of staff impacted

bull PPE availability

21

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

William Fales MD FACEP FAEMS Medical Director Division of EMS and Trauma Michigan Department of Health and Human Services

22 UnclassifiedFor Public Use

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Michiganrsquos Healthcare Preparedness Program bull Michigan Department of Health and Human Services ndash Bureau of EMS Trauma and Preparedness

bull 8 Regional Healthcare Coalitions ndash Hospitals EMS LPH EM LTC Tribal Health ndash Regional Coordinator Assistant Coordinator

Medical Director (25 FTE) ndash Regional Medical Coordination Center bull Multi-Agency Coordination Center bull Statewide use of EMResource by hospitals EMS

23

UnclassifiedFor Public Use

p ror

~ SC ON5

Sault Ste Marie

N

bull

Huron

Madison Milwa uk ee Graed Rapids bull bull e bull ~ 3rnia

L~nsi~ g bull - It bull

bullbullbullbull bull bull bull bull De troi t

bull Glwcago bull bull bull

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfOR MATIO N GATEWAY

Michigan COVID-19 bull bull

bull

First 2 cases ndash March 10 Asymmetric epidemiology ndash SE Michigan ndash Extreme Activity ndash Rest of Michigan ndash Sporadic Activity ndash Comparable to other states

Extreme conditions in SE MI ndash Peak hospitalizations gt4400 ndash 12-days with gt1000 on ventilation bull 1223 on ventilation on one day

ndash Peak intubations in 1 day 176 Source John Hopkins Coronavirus Resource Center (Retrieved 4212020)

24

UnclassifiedFor Public Use

Barrie

Toronto

Hamilton

bull bull

bull

Lake Ontario

bull Ro~besterbull

bull

bull

Brockville bull Kingston

~~w voRK

bull bull bull

bull

bull Pt0NfV VAN1A bull

bull

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H I NfOR MATION GATEWAY

bull

bull bull ~ ba riy

bull bull

Michigan COVID-19 bull First 2 cases ndash March 10

Asymmetric epidemiology bull ndash SE Michigan ndash Extreme Activity ndash Rest of Michigan ndash Sporadic Activity ndash Comparable to other states

bull Extreme conditions in SE MI ndash Peak hospitalizations gt4400 ndash 12-days with gt1000 on ventilation bull 1223 on ventilation on one day

ndash Peak intubations in 1 day 176 Source John Hopkins Coronavirus Resource Center (Retrieved 4212020)

25

UnclassifiedFor Public Use

I I I I I I I I I I I I I

ASPR TR AC IE ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Detroit vs New York City COVID-19 Daily Hospital Admissions

New York City vs Detroit 1800 1600 1400 1200 1000 800 600 400 200 0

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21

NY City Detroit

Source MI EMResource

NYC NYC Department of Health and Mental Hygiene 26

UnclassifiedFor Public Use ASPR TR AC IE ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Detroit vs New York City

1 1 I 11111 111 11 11 1111 1 II II 1 1 1

400

300

200

COVID-19 Daily Hospital Admissions Per 1 Million PopulationNew York City vs Detroit

40-Day Post-Outbreak Mortality bull NY City 646 deaths per million bull Detroit 919 deaths per million

100

0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21

NY City Detroit

Source MI EMResource

NYC NYC Department of Health and Mental Hygiene 27

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Michigan Healthcare Surge Strategy Goal bull Save lives and reduce pain and suffering by optimizing

the use of the statersquos healthcare resources ndash Extend conventional standards of care to as many

patients as possible ndash Minimize the need for crisis standards of care bull Especially while conventional capacity exists

28

UnclassifiedFor Public Use

--

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Michigan Healthcare Surge Strategy Components bull Relief Hospitals

bull Alternate Care Sites EMS

ndash Home Care Sites

ndash Relief Personnel

29

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Relief Hospitals vs Alternate Care Sites bull Relief Hospitals The objective is to extend the

conventional standard of care to as many citizens in need as possible (ie minimize the need to move intocrisis standards of care)

bull Alternate Care Sites (ACS) The objective is to delivercrisis standards of care (as close to the conventional standard of care as possible) in extreme conditions in which the conventional standard of care can not be provided at overloaded hospitals

30

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Relief Hospital ldquoAskrdquo bull Hospitals have been previously asked to be able to

surge an additional 20 above average daily census ndash Increased to 50 ldquosuper surgerdquo

bull Relief Hospitals provide 10 of their expanded capacity to assist severely impacted hospitals ndash While preserving 50 of super-surge capacity bull Many hospitals at very low census

31

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Relief Hospitals and Patient Redistribution

bull Intra-Health System Transfer ndash Coordinated by specific health system

bull Intra-Regional Transfer ndash Coordinated by Regional Medical Coordination Center

bull Statewide Transfer ndash Coordinated by Inter-Hospital Coordination Unit bull AKA Medical Operations Coordination Cell (MOCC)

32

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Statewide Inter-Hospital Coordination Unit State EmergencyOperations Center

Planning Finance Operations

Health Branch

Inter-HospitalCoordination Unit

Physician Consultant

EMS Coordination Group

Logistics

MDHHS Health Emergency Operations

Center

Medical Operations

Coordination Cell

33

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

MOCCs and Patient Redistribution Regional Medical

Coordination Center bull Relief hospitals declare status on

EMResource bull RMCC receives request from

transferring hospital bull RMCC identifies Relief Hospital(s) bull Transferring hospital contacts

Relief Hospital directly bull Relief Hospital accepts patient(s) bull RMCC coordinates EMS PRN

Statewide Inter-Hospital Coordination Unit

Relief hospitals declare status on EMResource

IHCU receives request from RMCC on behalf of transferring hospital

IHCU identifies Relief Hospital(s) Transferring hospital contacts Relief

Hospital directly Relief Hospital accepts patient(s) IHCU coordinates EMS PRN

34

UnclassifiedFor Public Use

Critical 2 Critical 3 Non- 4 Non- Willing to Willing to Comment Care Bed - Care Bed - Critical Critical Take Take Non-COVID-19 non- Care Bed- Care Bed - COVID-19 COVID-19

COVID-19 COVID-19 non- Patients Patients COVID-19

No Yes

22 0 0 o - 4 4 16 24

1 1 5 5

h Ctr 40 8 8 10

1 0 5 5

68 13 34 51

2 Critical 3 Non- 4 Non- Willing to Willing to Comment Care Bed Critical Critical Take Take Non-bull non- Care Bed Care Bed COVID-19 COVID-19 COVID-19 - - non- Patients Patients

COVID-19 COVID-19

nton 0 0 0 0 No No

0 0 24 3 No No Already exceeding critical No No Already exceeding critical

0 0 0 0 ----Already exceeding critical

0 Already exceeding critical

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

EMResource Relief Hospital Participation

35

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

MOCC-Facilitated vs Direct Contact Transfers MOCC Facilitated

bull Hospital has need to transfer bull Regional State MOCC

contacted bull EMResource reviewed by MOCC

to identify Relief Hospitals bull MOCC connects transferring

hospital to Relief Hospital bull Relief Hospital accepts

patient(s) bull MOCC coordinates EMS PRN

Direct Contact Hospital has need to transfer Regional State MOCC

bypassed EMResource reviewed by hospital

to identify Relief Hospitals Transferring hospital contacts

Relief Hospital directly Relief Hospital accepts

patient(s) MOCC coordinates EMS PRN

36

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Patient Redistribution ndash 5 Key Elements

bull bull bull bull bull

Transferring Hospitals Coordinating entity (MOCCs) Situational awareness platform (EMResource) EMS Relief Hospitals

37

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Relief Hospital Recruitment Challenges

Why were so many hospitals in minimally impacted regions resistant to accept patients bull Fea

bull Fear of introducing bringing COVID-19 into their hospital

r of impending ldquostormrdquo ndash ldquoItrsquos just a matter of time till wersquore Detroitrdquo

Need for Epidemiologic Intelligence

38

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Michigan Patient Transfers (41 to 420)

SE MI SCEC MI West and North MI

Region 2N 2S 1 3 5 6 7 8 TOTAL Transferred In 322 457 41 27 38 15 34 25 959 Transferred Out 275 443 46 54 24 20 20 15 897

~15 via MOCC-Facilitated ~85 VIA Direct Contact ~30 Intra-System Transfers

Source EMResource ndash Self-reported by hospitals 39

UnclassifiedFor Public Use

Bureau of EMS Trauma amp Preparedness

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

MOCCs in Michigan

bull Role Facilitation not control bull Staffing at State MOCC ndash Experienced paramedics EMS control center bull Remote component to SEOC

bull Physician role ndash Consultative problem solving medical leadership

bull Use of statewide hospital status application essential ndash Allows hospitals to connect directly

40

UnclassifiedFor Public Use

DHHS Michigan Department or Health amp Human Services

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Summary bull Relief Hospital concept works bull Statewide MOCC successful in coordinating transfers bull EMResource serves as an invaluable tool for

identifying Relief Hospitals bull Decentralized approach where hospitals in need

contact hospitals with capacity requires minimal central coordination

bull Recruitment of Relief Hospitals can be challenging

41

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

Ronald Stewart MD Chair Department of Surgery UT Health San Antonio Long School of Medicine Eric Epley Executive Director CEO Southwest Texas Regional Advisory Council for Trauma (STRAC)

UnclassifiedFor Public Use 42

~ University - Health System

Regional Disaster Response in Texas Implementation of the

RMOC Concept Ronald M Stewart Eric Epley Brian Eastridge Dudley Wait Joe Palifini Dave Miramontes Craig Cooley Donald

Jenkins and the Southwest Texas Regional Advisory Council Team and

Texas Emergency Medical Task Force Region Leaders

ASPR Tracie Webinar April 24 2020

UnclassifiedFor Public Use 43

SouchweGt Tebullas Region1il Aduisory Council

Introduction

UnclassifiedFor Public Use

bull

bull

Trauma system development

bull Routine multiple small-scale disasters

bull Structured cooperation and communication Trauma system infrastructure for

bull bull

Disaster Stroke STEMI Mental Health Perinatal

bull Trauma System Complete Evolution to EmergencyHealth Care SystemmdashWill use Trauma System andEmergency Health Care System interchangeably

bull Health Care Coalition

bull Right Patient Right Place Right Time 44

THE TEXAS TRAUMA SYSTEM

UnclassifiedFor Public Use

22 TRAUMA SERVICE AREAS

REGIONAL ADVISORY COUNCILS

TRAUMA CENTER DESIGNATIONS

STANDARDS OF CARE

HOSPITAL PREPAREDNESS GRANTS

CONSISTENCY THROUGHOUT URBAN SUBURBAN RURAL AND

FRONTIER

45

Southwest Teus Regional Ad11lsory Council

l The Committee -~

on Trauma 1 middot

EHC System Complex Problem Solving

bull Maximally inclusive with respect to stakeholders bull Dialogue and consensus centered upon bull Whatrsquos the right thing to do for the patient or population being served

bull Timely bull Structured cooperation bull Communication ndash Robust and redundant bull Actionable data

bull Bias for action bull Performance improvement processes

UnclassifiedFor Public Use 46

911 Commission

1) FAILURE OF IMAGINATION

2) FAILURE OF POLICY (A FAILURE TO HAVE THE RIGHT INFRASTRUCTURE IN PLACE)

3) FAILURE OF CAPABILITY (A FAILURE TO HAVE THE RIGHT RESOURCES)

4) FAILURE OF MANAGEMENT (THE FAILURE TO COORDINATE THE AVAILABLE RESOURCES AND INFRASTRUCTURE)

Challenge of Large-Scale Disaster Preparation and Management

UnclassifiedFor Public Use 47

Southwest Tecas Regional Advisory Council

Our Experience

A functioning regional trauma (EHC) system provides the framework for an effective response to large-scale disasters

Education and drills are not enough

Linked regional medical operations centers ( or MOCCs) critical to effective disaster response from all causes

UnclassifiedFor Public Use 48

a

Southwest Texas Regional Advisory Council

Managing Wide-Scale Disasters

UnclassifiedFor Public Use 49

Acute Health Care System

bull Critical for emergency response and treatment of acute illness or injury

bull Mostly private and public mix bull Services to individuals bull Distributed and complex

network of providers bull Decisions made clinically

within minutes to hours

Public Health System

bull Largely responsible for most significant health improvements

bull Safety and wellbeing of populations

bull Multidisciplinary science bull Mainly public with centralized

communication bull Decisions with deliberation

and testing usually takes days

EmergencyManagement System

Local State

Federal Emergency Management Response

These Three Systems Must Function Seamlessly and Flawlessly Together

Acute Health Care System

Public Health

Emergency Management

UnclassifiedFor Public Use 50

Communications Problems Common to failures Disasters

Unworkable and Must have a credible and untested plans workable solution to each of these problemsmdashif we are to improve disaster response Lack of coordinated

response UnclassifiedFor Public Use 51

MEDCOM

bull Trauma Transfers-500mo bull Air Medical Management bull Trauma Team Paging bull MCI load-balancing bull Navigation of mental health

patients via Law Enforcement directly topsychiatric facilities

UnclassifiedFor Public Use 52

D D

D D

How to Integrate Disaster Acute Care and Public Health Systems

bull Trauma MEDCOM Communications Center

bull Regional Medical Operations Center

bull Integrated with Local Emergency Operations Center(EOC)

bull Linked to State Emergency Operations Center

UnclassifiedFor Public Use

bull Linked to Federal Emergency Management System53

Southwest Texas Regional Aduisory Council Regional Medical Operations Center (RMOC)

UnclassifiedFor Public Use

Upregulated MEDCOMmdashdramatically enhanced data and comm Functional for 17 years in San Antonio bull Essential elements

bull Formal agreements insuring collaborationbull Representatives of all major stakeholders in one room-physical or virtualbull Formal communication link to the Emergency Operations Centers (EOC)bull Fault tolerant communications systemsbull Software systems ndashWebEOC software

bull bull bull

Monitor and coordinate all critical hospital capacity Monitor all critical public health data Monitor and coordinate all critical EMS agencies

bull Direct tie to the EOC and SOCbull EMTF functionmdashAbility to physically expand and adapt Emergency Medical Task

Forces amp Mobile Medical Units54

Regional Medical Operations Center (RMOC) Regional Medical Operations Center (RMOC)

UnclassifiedFor Public Use 55

Feasible Plan Must work in

real world conditions

UnclassifiedFor Public Use 56

Southwest Te11as Regional Adv isory Council

RMOC Abilities and Advantages

bull Situational AwarenessmdashRegional Consciousness bull Virtual expansion of bed capacity

bull Distribute to all regional facilitiesmdashnot just a few ndashMany Hands Make Light Work bull Proven many times over 15 yearsmdashdistribution of 1000s of patients over a few days

bull Enables health care regional response teams bull Multi-agency rescue teamsmdashswift water rescue etc bull Mobile medical unitsmdashtemporary hospital replacements or augments

bull Load balancing during a surge of patients bull Network with other regions ndash8 RMOC equivalents in Texas bull Integration of Public Health Acute Care and Disaster Management Systems

UnclassifiedFor Public Use 57

Vancouver

Seattle

Idaho Oregon

Nevada

San Francisco

California

lls Angeles

Montana No11 Dakota

Minnesota

South Dakcta

Wyoming

Wisconsin

Iowa Ne~raska

Toronto c ~New Y0rk Boston Detroit middot

ChicatJo middotimiddot New r ark

Denver Oli io

St Louis Kansas

K~ ntucilty Vitgin 1c1

tfort Ca r0 l1na

New Mexico Arlltansas

Atla11ta Oaas

Georgiamp

Texas

Houston

Monterrey C - Gulf of

Miami

RMOC Response and Function to COVID-19

UnclassifiedFor Public Use 58

INTERNAL REPORT - PHI DATA This report contains Protected Health Information and is not intended for public distribution

Date COVID+ Patients COVD+ in ICU

04212020 82

04202020 81 -

04192020 81

Normal

Part ici pating HCS COVID Data as of 0815 Zl-Apr-20

VentBed Data as of 0910 21-Apr-20

41

41

41

COVID+ on Ventilator

24

25

24

BTRAC

All Healthcare Systems

Available Vents I Total Vents Available Vents

554 713 7896

514 710 7296 - ~ -

555 704 7996

Healthcare System Stress Score

I

Available Staffed Total Staffed Available Staffed Beds Beds Beds

1752 4 730 3796

1792 4 700 3896 - - - - - 7 1635 4707 3596

Severe

UnclassifiedFor Public Use 59

INTERNAL REPORT - PHI DAT A This report contains Protected Health Information and is not intended for public distribution

San Antonio Healthcare Systems COVI D-19 Patient Count

Positive Patients on 4212020

Positive Patients Trend 312212020 - 412112020

322 327 411 4 6 4 11 4 16

Systems Reporting Daily Morning Data

Health Sys I Heal th Sys2 HS3 HS4 HSS HS6

PUI Patients on 4212020

82 50

PUI Patients Trend 312012020 - 42112020

80

60

40 38

20

o __ _________________ _

4 21 322 3 27 4 I 4 6 41 I 4 1 6 42 1

H Tuesday April Z1 2020 STll=IAC _c

TOT AL Patients on 4212020

132

TOTAL Patients Trend 312212020 - 412112020

150 151

100

50

o __ __________________ _

3122 327 4 1 4 16 4 1 1 4 16 42 1

UnclassifiedFor Public Use 60

HOSPITALS Due DAILY 0900 hrs Hospital PPE IDR Materials Status Medical Dashboard (Bed and Ventilator Status) httpserisstracorgeoc7

EMS Due WEEKLY Friday 1200 hrs httpswwwsurveymonkeycomrEMSPPE2

ALL OTHER Coalition and ARHC Members Due WEEKLY Friday 1200 hrs https www surveymonkeycomrRMOCPPEOuery

1900 041220

Number of Regional Hospitals Reporting PPE Shortfall amp Days Remaining Until Depletion 5 - 7 Da s 8 - 11 Da s 12 - 14 Da s 15+ Da s

0 8 14 5 Data derived from facilities Hospital PPE IDR Materials Status - Facilities listed have indicated a disruption in their supply chain for any of the following PPE N95s Surgical Masks Gowns Gloves Face Shields Goggles

UnclassifiedFor Public Use 61

1015

Weekly COVID-19 Update Epidemiology Program

39 191 97 Tota l Cases Reported Tota l Deaths Re po rted Ever Hospita lized Adm itted to ICU

VI

45

40

35

~ 30 ro u 0 25

1 20

sect 15 z

10

5

0

23

Cases of COVID-19 by Date of Illness Onset (n=880)1 and Cumulative by Date Reported Bexar County 4182020

Female( )Ma le 51 49

210 217 224 32 39 316 323 330 46 413

- Number of Cases - cumulative Cases

1 aased on cor1pleted d31 ai 3s or 4181020 a t 800 PM dditiomd crases 3re 1111der feview

1200

t moo V

QI VI ro u

800 0

~ QI 0

- 600 E 0

u

Nl z ii - 400 ~ _

ro S

- 200 E u

-0

CITY OF SAN ANTONIO METROPOLITAN HEALTH DISTRICT

so 276 Mechanica l Venti lat ion Recovered

Percentage of Cases by Raceethnicity

American IndianAlaska Native

Asian

Black

White

Hispanic

Other

Cases by Age Group

~~ I 39 4n1 i 300 sect 200 z

100 3 0 +------------------~~~~-~~ ----r-~ ~ ~ -

17

0-17 18-40 41-64 65+

Age Grou p in Yea rs

Median ace - 46 years (age range 0-100 years)

UnclassifiedFor Public Use 62

RMOCs Mobile Drive Through COVID-19 Testing over 268000 Square Miles

UnclassifiedFor Public Use 63

= sect111ntomo tprrssmiddotXrws uesce ~

NEW5

Texas San Antonio officials launch investigations of nursing home overrun by coronavirus

LaurenCan1ba Apri112Q20 UpdacedApfd-12020212pm fWBinGi P 0

COVJCgt-19 ~ uitefldid lifo iil5 w~ kriew it inTeitas tradeLmithequtiOllsyouw1nt

nswered illd the issues YMI think we

sAQllid be lnvmlgadllg lndodamp- )Our

email iind an pounditpessbullNllWS journ11Nt will

follow up

Hot Spot Evaluation and Coordination

UnclassifiedFor Public Use 64

RMOC Function in COVID-19 Response

bull Situational awareness bull Integration of public health acute health care and disaster

management functions bull Actionable data from consolidating public health and acute health

care data sources bull Controlling and coordinating hot-spots bull Drive through testing management across the entire State bull Ability to Load balance across multiple health systems and

organizations UnclassifiedFor Public Use 65

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

John Quiroz RN Nurse Manager Los Angeles County Emergency Medical Services

UnclassifiedFor Public Use 66

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Los Angeles (LA) County Medical Operations Coordination Cell (MOCC)

bull 247 Medical amp Health Coordinator for the County and Region I

bull Coordinate Patient Transfers and Transportation bull Coordinate medical and heath resource management bull 911 Providers Hospitals LTC Clinics Dialysis Surgical

67

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATION GATEWAY

Los Angeles County and Region I

68

ifornia Reg1ions

Coastal OES Region n

Southem oes Regiion I

Inl and OES Region IV

Soutiheim Santa Barbara OES Reg Ion VI

I

Kerrn

Los Angeles

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Normal Operations vs Emergency and Disaster Response

Normal Operationsbull DHS Hospital and Clini

System bull EMTALA Transfers bull Air Medical bull Hyperbaric Chamber bull MCI Patient

Destinations bull TransferTransport

c

Emergency Disaster bull Hospital evacuations bull Resource Request bull Alternate Care Sites ndash Mercy ndash LASH ndash IsolationQuarantine

bull TransferTransport bull Prehospital Care Policy

69

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Keys to Success

bull 247 Base of Operationsbull Communicationsndash Telephony Radio Internet ReddiNet

bull DOC Room to expand operation during disasterbull Information System to document and analyze all lines

of businessbull Trained and talented staffbull Planning and exercise

70

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

John Hick MD Hennepin Healthcare MN

UnclassifiedFor Public Use 71

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Minnesota SHCC bull Statewide Healthcare Coordination Centerbull Located at State EOC as well as virtual ndash roughly

40 people directly engaged including regionalleads

bull Joint MDH HSEM MHA 8 regional MN coalitionconstruct

bull Main areas of planning responsendash ndash ndash ndash ndash

Referrals and transfers Alternate care sites Long term care ndash reactive and proactive PPE policy and acquisition Ventilator medical supply acquisition

72

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Referrals and Transfers bull Single phone number for LTC issues including hospital discharge and

COVID + patient support (eg assisted living transfer to COVID +designated SNF)

bull Co-located with SEOC public hotline but different staffing numbers bull Single (separate) phone number for ICU referrals ndash Mainly for greater MN but also inter-metro ndash Awareness of resources on MnTrac and real-time health system

information ndash Also provides direct connection to critical care consultation ndash May also be used to make triage decisions if referral needed and

no resources available (care-in-place recommendations) ndash May also be used to distribute load

73

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Staffing bull

bull

bull

bull

Call-taker ndash Medical background preferred ndash ndash

Gatekeeper for referral to SME May connect caller with resources and then referrals handled per usual

Shift Supervisor ndash ndash

Clinical background and experience with bed placement (eg house nursing supervisor) Manages information resource availability with facilities and more complicatedsituations

Clinician on-call ndash ndash

Critical care Contacts with each major health system critical care for ECMO and other resourceallocation situations

Unit supervisor ndash Works with SHCC manager on overall operations processes protocols

74

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Triggers

bull

bull

LTC ndash ndash ndash

Difficulty obtaining hospital discharges for LTC patients Achieved and hotline operational (Note ndash hotline also coordinates connections to infection preventioncontrol MDH Health Regulation Division palliative care consultations and can trigger strike team evaluation staffing support transfer support)

ICU ndash ndash ndash

lt 10 ICU beds available statewide Request from MHA or a coalition due to difficulty coordinating destinations Further triggers for engagement of clinician at request or when no ICU bedsavailable for reasonable match

75

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Other uses considerations

bull Matching to EMS transport services bull Patient ICU transfer considerations ndash Need for higher level of care ndash first priority ndash ECMO ventilators etc

bull Patients presenting to facility that lacks appropriate resources atbaseline

ndash

ndash

Load balancing ndash second priority bull Convalescent patients bull

bull

Intubated and stable patients (regional ndash if significant capacity under-utilized) Riskbenefit considerations

Resource movement ndash eg ventilators (vs anesthesia machines) or staff (virtual or in-person)

76

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Question amp Answer

77

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Contact Us

asprtraciehhsgov 1-844-5-TRACIE askasprtraciehhsgov

78

  • Developing a Healthcare Coalition Pediatric Surge Annex
  • ASPR TRACIE Three Domains
  • Resources
  • Overview of AAP and Pediatric Centers of Excellence
  • Overview of AAP and Pediatric Centers of Excellence
  • Executive Summary
  • MOCCs Problem Statement
  • A MOCC Aims to
  • MOCCs Concept
  • MOCCs | General Activity Summary
  • MOCCs Toolkit
  • Deanna Dahl-Grove MD FAAP Associate Professor Pediatric Emergency Medicine Rainbow Babies and Childrenrsquos Hospital Member AAP CoDPR Executive Committee13
  • Western Washington MOCC
  • King County LTCF Outbreak
  • Single LTCF - Single Hospital
  • Medical Operations Coordinating Cell
  • Regional COVID Coordinating Center ndash Western Washington
  • Two Surveillance Pillars of the RC3
  • Two Coordination Pillars of the RC3
  • Emergency Response Platform - Microsoft
  • Emergency Response Platform - Microsoft
  • Christopher Newton MD13Associate Professor of Surgery Division of Pediatric Surgery Director of Trauma Care UCSF Benioff Childrenrsquos Hospital Oakland13
  • Michiganrsquos Healthcare Preparedness Program
  • Michigan COVID-19
  • Michigan COVID-19
  • Detroit vs New York City
  • Detroit vs New York City
  • Michigan Healthcare Surge Strategy Goal
  • Michigan Healthcare Surge Strategy Components
  • Relief Hospitals vs Alternate Care Sites
  • Relief Hospital ldquoAskrdquo
  • Relief Hospitals and Patient Redistribution
  • Statewide Inter-Hospital Coordination Unit
  • MOCCs and Patient Redistribution
  • EMResource Relief Hospital Participation
  • MOCC-Facilitated vs Direct Contact Transfers
  • Patient Redistribution ndash 5 Key Elements
  • Relief Hospital Recruitment Challenges
  • Michigan Patient Transfers (41 to 420)
  • MOCCs in Michigan
  • Summary
  • Sarita Chung MD FAAP13Director of Disaster Preparedness Division of Emergency Medicine Childrenrsquos Hospital Boston Member American Academy of Pediatrics (AAP) Council on Disaster Preparedness and Recovery13
  • Regional Disaster Response in Texas Implementation of the RMOC Concept
  • Introduction
  • The Texas Trauma System
  • EHC System Complex Problem Solving
  • 911 Commission
  • Our Experience
  • Managing Wide-Scale Disasters
  • Acute Health Care SystemPublic Health Emergency Management
  • Problems Common to DisastersMust have a credible and workable solution to each of these problemsmdashif we are to improve disaster response
  • MEDCOM
  • How to Integrate Disaster Acute Care and Public Health Systems
  • Regional Medical Operations Center(RMOC)
  • Regional Medical Operations Center
  • Feasible Plan Must work in real world conditions
  • RMOC Abilities and Advantages
  • RMOC Response and Function to COVID-19
  • STRAC Report
  • STRAC Report
  • STRAC Report
  • Weekly COVID-19 Update
  • RMOCsMobile Drive Through COVID-19 Testing over 268000 Square Miles
  • Hot Spot Evaluation and Coordination
  • RMOC Function in COVID-19 Response
  • Moderator Roundtable
  • Los Angeles (LA) County Medical Operations Coordination Cell (MOCC)
  • Los Angeles County and Region I
  • Normal Operations vs Emergency and DisasterResponse
  • Keys to Success
  • Moderator Roundtable
  • Minnesota SHCC
  • Referrals and Transfers
  • Staffing
  • Triggers
  • Other uses considerations
  • Question amp Answer
  • Contact Us

9Saving Lives Protecting Americans

MOCCs | Concept MOCCs can be activated at the Sub-State Regional State and Federal levels to facilitate patient movement and resource allocation during a surge event There are three types of MOCCs included in the concept sub-state Regional Medical Operations Coordination Centers (RMOCCs) State Medical Operations Coordination Centers (SMOCCs) and Federal Medical Operations Coordination Centers (FMOCCs)

RMOCC Sub-State Level

SMOCC State Level

FMOCC Federal Level

HHS Region A HHS Region B

RegionA

State A

RegionB

State A

RegionC

State A

State D HHS Region B

State E HHS Region B

State A HHS Region A

State B HHS Region A

State C HHS Region A

RegionD

State B

RegionE

State B

RegionF

State C

RegionG

State C Region

H State D

RegionI

State D

RegionJ

State D

RegionK

State E

RegionL

State E Region

M State E

State F HHS Region B

RegionN

State F

RegionO

State F

Patient transfer coordination activity originates with the RMOCC The SMOCC can help transfer patients to a facility in a neighboring sub-state region The FMOCC can transfer patients to a neighboring state or Federal

HHS Region if that is closer 9

MOCCs | General Activity Summary

MOCCs are cells within emergency operations centers (EOCs) at the sub-state regional state and federal levels (FEMAHHS regions) that facilitate patient movement and resource allocation

MOCC PRIORITIES

bull Adding clinical staff to existing EOCs and RRCCsbull Establishing stakeholder agreements that allow for collecting data regarding health system capacity synthesizing the data to

understand the needs of the system and determining areas of the system that may be overwhelmedbull Facilitating movement of patients staff and supplies between healthcare facilities andor states

MOCC ROLE

bull Acting as a single point of contact (POC) for requests from multiple stakeholders such as healthcare facilities RMOCCs and SMOCCsbull Reviewing facilitating and processing patient movement staffing and supply requests and providing medical consultation to

facilitate the decompression of health systems

MOCC DATA ACTIVITIES

bull Collecting analyzing and disseminating information to and from stakeholders to develop comprehensive situational awarenessbull Establishing protocols systems and triggers to inform operational planning stakeholder communications and transfer decision

making

10

~ - ~--~- ----- -

MOCCs | Toolkit

The MOCCs Toolkit contains information on funding a MOCC standard operating procedures for each type of MOCC including integration with ESF-8 roles and responsibilities staffing and transport coordination

FUNDING

bull FEMA Public Assistancebull FEMA Mission Assignmentbull ASPR Hospital Preparedness

Programbull CDC Public Health Emergency

PreparednessCrisis Agreement

STANDARD OPERATING TRANSPORT PROCEDURES COORDINATION

bull RMOCCSMOCC

bull FMOCC

bull Transportation workflows andbull transfer checklists

Each MOCC SOP includes details on bullbullbullbullbull

MOCC Integration with ESF-8Roles and ResponsibilitiesStaffingOperationsPatient MovementMedical Resource Sharing

The MOCCs Toolkit will be located on ASPR TRACIE

11

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

Steven Mitchell MD FACEP Medical Director Western Washington Regional COVID Coordination Center Medical Director Emergency Department Harborview Medical Center

12 UnclassifiedFor Public Use

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Western Washington MOCC

bull

bull

bull

First US COVID-19 case Jan 21ndash Snohomish County WA

First US COVID-19 death Feb 29ndash King County WA

First major outbreak late FebMarch1

ndash 167 cases at Long-Term Care Facilitybull 101 residents 50 staff and 16 visitorsbull 43 deaths

1 Epidemiology of Covid-19 in a Long-Term Care Facility in King County Washington N Engl J Med 2020 Mar 27

13

UnclassifiedFor Public Use

THE WALL STREET JOURNAL

One Nursing Home 35 Coronavirus Deaths Inside the Kirkland Disaster

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfOR MATIO N GATEWAY

King County LTCF Outbreak

~be ~cu Uork ~itnes

Its Pure Panic A Wrenching Wait at Nursing Home Where Coronavirus Took Hold Cut off from their relatives inside a virus-stricken nursing center families are frantically searching for help and basic information

14

UnclassifiedFor Public Use

Characteristics and Outcomes of 21 Critshyically Ill Patients With COVID-19 in Washshyington State Matt Arentz MD1 Eric Yim MD2 Lindy Klaff MD2 et al

Author Affiliations I Article Information

JAMA Published online March 19 2020 doi101001jama20204326

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Single LTCF - Single Hospital

bull Overwhelmed bull No coordination bull Not isolated example

15

UnclassifiedFor Public Use

~) NORTHWEST HEALTHCARE HARBORVIEW MEDICAL CENTER

UW Medicine [f]KingCounty

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Medical Operations Coordinating Cell

bull Disaster Medical Coordination Center

bull Regional COVID Coordination Center (RC3) ndash Harborview Medical CenterKing County ndash Northwest Health Response Network

16

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Regional COVID Coordinating Center ndash Western Washington

17

UnclassifiedFor Public Use

Staffing

Impacts

Resource

Impacts

Ventilators PPE

urveillance of Hospitals

Health

Surveillance of Congregant

Settings

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Two Surveillance Pillars of the RC3

18

UnclassifiedFor Public Use

Health System __-1

Level Loadin

ealth System

Coordination of Resources

ASPR AUIS1ANT bulllCUTtamp~ ~00

UIPAUDgt1111 ~gtIC UfPO~H HUtTHCdl h oUGpound NC1 HpoundhH0Npound~~

I NfORMAT IONGAIEWAf

Two Coordination Pillars of the RC3

19

UnclassifiedFor Public Use

WA HEALTH G) About f) Stevo Mltchell

E-- Home

Q~ _ (WIJ - _uw_ 0

COVIDbulllltl1-t1 ltD _

ltD _

ltD AvilfllHlty - ~c_

44

J -(--

8 j ((MON_

36 j

--0 18 22 0 42 2~

jll 4Jtbull

r 11H -middot- __ ~ -- I 1rA

I --- --J - 353 600 500 1000 806 00 -- -- --

8 J _

101 25

fj)

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH hoUGpoundNC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATION GATEWAY

Emergency Response Platform - Microsoft

bull Constrained Resources ndash Staffing ndash Beds bull Critical Care bull Acute Care

ndash Equipment bull Ventilators bull PPE

ndash COVID-19 patients

20

UnclassifiedFor Public Use

WA HEALTH C) About - Steve

~ Homo

6-hiyenHiiii+MF _ _ a

KING

43 COVID JM1Q

267

55 CD IDlnn1bned

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfOR MATIO N GATEWAY

Emergency Response Platform - Microsoft

bull Next Releasendash Long Term Care Facilitiesbull COVID-19 Impactsndash Positive Patientsndash Positive Health Care

Workers raquo of staff impacted

bull PPE availability

21

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

William Fales MD FACEP FAEMS Medical Director Division of EMS and Trauma Michigan Department of Health and Human Services

22 UnclassifiedFor Public Use

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Michiganrsquos Healthcare Preparedness Program bull Michigan Department of Health and Human Services ndash Bureau of EMS Trauma and Preparedness

bull 8 Regional Healthcare Coalitions ndash Hospitals EMS LPH EM LTC Tribal Health ndash Regional Coordinator Assistant Coordinator

Medical Director (25 FTE) ndash Regional Medical Coordination Center bull Multi-Agency Coordination Center bull Statewide use of EMResource by hospitals EMS

23

UnclassifiedFor Public Use

p ror

~ SC ON5

Sault Ste Marie

N

bull

Huron

Madison Milwa uk ee Graed Rapids bull bull e bull ~ 3rnia

L~nsi~ g bull - It bull

bullbullbullbull bull bull bull bull De troi t

bull Glwcago bull bull bull

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfOR MATIO N GATEWAY

Michigan COVID-19 bull bull

bull

First 2 cases ndash March 10 Asymmetric epidemiology ndash SE Michigan ndash Extreme Activity ndash Rest of Michigan ndash Sporadic Activity ndash Comparable to other states

Extreme conditions in SE MI ndash Peak hospitalizations gt4400 ndash 12-days with gt1000 on ventilation bull 1223 on ventilation on one day

ndash Peak intubations in 1 day 176 Source John Hopkins Coronavirus Resource Center (Retrieved 4212020)

24

UnclassifiedFor Public Use

Barrie

Toronto

Hamilton

bull bull

bull

Lake Ontario

bull Ro~besterbull

bull

bull

Brockville bull Kingston

~~w voRK

bull bull bull

bull

bull Pt0NfV VAN1A bull

bull

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H I NfOR MATION GATEWAY

bull

bull bull ~ ba riy

bull bull

Michigan COVID-19 bull First 2 cases ndash March 10

Asymmetric epidemiology bull ndash SE Michigan ndash Extreme Activity ndash Rest of Michigan ndash Sporadic Activity ndash Comparable to other states

bull Extreme conditions in SE MI ndash Peak hospitalizations gt4400 ndash 12-days with gt1000 on ventilation bull 1223 on ventilation on one day

ndash Peak intubations in 1 day 176 Source John Hopkins Coronavirus Resource Center (Retrieved 4212020)

25

UnclassifiedFor Public Use

I I I I I I I I I I I I I

ASPR TR AC IE ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Detroit vs New York City COVID-19 Daily Hospital Admissions

New York City vs Detroit 1800 1600 1400 1200 1000 800 600 400 200 0

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21

NY City Detroit

Source MI EMResource

NYC NYC Department of Health and Mental Hygiene 26

UnclassifiedFor Public Use ASPR TR AC IE ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Detroit vs New York City

1 1 I 11111 111 11 11 1111 1 II II 1 1 1

400

300

200

COVID-19 Daily Hospital Admissions Per 1 Million PopulationNew York City vs Detroit

40-Day Post-Outbreak Mortality bull NY City 646 deaths per million bull Detroit 919 deaths per million

100

0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21

NY City Detroit

Source MI EMResource

NYC NYC Department of Health and Mental Hygiene 27

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Michigan Healthcare Surge Strategy Goal bull Save lives and reduce pain and suffering by optimizing

the use of the statersquos healthcare resources ndash Extend conventional standards of care to as many

patients as possible ndash Minimize the need for crisis standards of care bull Especially while conventional capacity exists

28

UnclassifiedFor Public Use

--

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Michigan Healthcare Surge Strategy Components bull Relief Hospitals

bull Alternate Care Sites EMS

ndash Home Care Sites

ndash Relief Personnel

29

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Relief Hospitals vs Alternate Care Sites bull Relief Hospitals The objective is to extend the

conventional standard of care to as many citizens in need as possible (ie minimize the need to move intocrisis standards of care)

bull Alternate Care Sites (ACS) The objective is to delivercrisis standards of care (as close to the conventional standard of care as possible) in extreme conditions in which the conventional standard of care can not be provided at overloaded hospitals

30

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Relief Hospital ldquoAskrdquo bull Hospitals have been previously asked to be able to

surge an additional 20 above average daily census ndash Increased to 50 ldquosuper surgerdquo

bull Relief Hospitals provide 10 of their expanded capacity to assist severely impacted hospitals ndash While preserving 50 of super-surge capacity bull Many hospitals at very low census

31

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Relief Hospitals and Patient Redistribution

bull Intra-Health System Transfer ndash Coordinated by specific health system

bull Intra-Regional Transfer ndash Coordinated by Regional Medical Coordination Center

bull Statewide Transfer ndash Coordinated by Inter-Hospital Coordination Unit bull AKA Medical Operations Coordination Cell (MOCC)

32

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Statewide Inter-Hospital Coordination Unit State EmergencyOperations Center

Planning Finance Operations

Health Branch

Inter-HospitalCoordination Unit

Physician Consultant

EMS Coordination Group

Logistics

MDHHS Health Emergency Operations

Center

Medical Operations

Coordination Cell

33

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

MOCCs and Patient Redistribution Regional Medical

Coordination Center bull Relief hospitals declare status on

EMResource bull RMCC receives request from

transferring hospital bull RMCC identifies Relief Hospital(s) bull Transferring hospital contacts

Relief Hospital directly bull Relief Hospital accepts patient(s) bull RMCC coordinates EMS PRN

Statewide Inter-Hospital Coordination Unit

Relief hospitals declare status on EMResource

IHCU receives request from RMCC on behalf of transferring hospital

IHCU identifies Relief Hospital(s) Transferring hospital contacts Relief

Hospital directly Relief Hospital accepts patient(s) IHCU coordinates EMS PRN

34

UnclassifiedFor Public Use

Critical 2 Critical 3 Non- 4 Non- Willing to Willing to Comment Care Bed - Care Bed - Critical Critical Take Take Non-COVID-19 non- Care Bed- Care Bed - COVID-19 COVID-19

COVID-19 COVID-19 non- Patients Patients COVID-19

No Yes

22 0 0 o - 4 4 16 24

1 1 5 5

h Ctr 40 8 8 10

1 0 5 5

68 13 34 51

2 Critical 3 Non- 4 Non- Willing to Willing to Comment Care Bed Critical Critical Take Take Non-bull non- Care Bed Care Bed COVID-19 COVID-19 COVID-19 - - non- Patients Patients

COVID-19 COVID-19

nton 0 0 0 0 No No

0 0 24 3 No No Already exceeding critical No No Already exceeding critical

0 0 0 0 ----Already exceeding critical

0 Already exceeding critical

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

EMResource Relief Hospital Participation

35

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

MOCC-Facilitated vs Direct Contact Transfers MOCC Facilitated

bull Hospital has need to transfer bull Regional State MOCC

contacted bull EMResource reviewed by MOCC

to identify Relief Hospitals bull MOCC connects transferring

hospital to Relief Hospital bull Relief Hospital accepts

patient(s) bull MOCC coordinates EMS PRN

Direct Contact Hospital has need to transfer Regional State MOCC

bypassed EMResource reviewed by hospital

to identify Relief Hospitals Transferring hospital contacts

Relief Hospital directly Relief Hospital accepts

patient(s) MOCC coordinates EMS PRN

36

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Patient Redistribution ndash 5 Key Elements

bull bull bull bull bull

Transferring Hospitals Coordinating entity (MOCCs) Situational awareness platform (EMResource) EMS Relief Hospitals

37

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Relief Hospital Recruitment Challenges

Why were so many hospitals in minimally impacted regions resistant to accept patients bull Fea

bull Fear of introducing bringing COVID-19 into their hospital

r of impending ldquostormrdquo ndash ldquoItrsquos just a matter of time till wersquore Detroitrdquo

Need for Epidemiologic Intelligence

38

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Michigan Patient Transfers (41 to 420)

SE MI SCEC MI West and North MI

Region 2N 2S 1 3 5 6 7 8 TOTAL Transferred In 322 457 41 27 38 15 34 25 959 Transferred Out 275 443 46 54 24 20 20 15 897

~15 via MOCC-Facilitated ~85 VIA Direct Contact ~30 Intra-System Transfers

Source EMResource ndash Self-reported by hospitals 39

UnclassifiedFor Public Use

Bureau of EMS Trauma amp Preparedness

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

MOCCs in Michigan

bull Role Facilitation not control bull Staffing at State MOCC ndash Experienced paramedics EMS control center bull Remote component to SEOC

bull Physician role ndash Consultative problem solving medical leadership

bull Use of statewide hospital status application essential ndash Allows hospitals to connect directly

40

UnclassifiedFor Public Use

DHHS Michigan Department or Health amp Human Services

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Summary bull Relief Hospital concept works bull Statewide MOCC successful in coordinating transfers bull EMResource serves as an invaluable tool for

identifying Relief Hospitals bull Decentralized approach where hospitals in need

contact hospitals with capacity requires minimal central coordination

bull Recruitment of Relief Hospitals can be challenging

41

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

Ronald Stewart MD Chair Department of Surgery UT Health San Antonio Long School of Medicine Eric Epley Executive Director CEO Southwest Texas Regional Advisory Council for Trauma (STRAC)

UnclassifiedFor Public Use 42

~ University - Health System

Regional Disaster Response in Texas Implementation of the

RMOC Concept Ronald M Stewart Eric Epley Brian Eastridge Dudley Wait Joe Palifini Dave Miramontes Craig Cooley Donald

Jenkins and the Southwest Texas Regional Advisory Council Team and

Texas Emergency Medical Task Force Region Leaders

ASPR Tracie Webinar April 24 2020

UnclassifiedFor Public Use 43

SouchweGt Tebullas Region1il Aduisory Council

Introduction

UnclassifiedFor Public Use

bull

bull

Trauma system development

bull Routine multiple small-scale disasters

bull Structured cooperation and communication Trauma system infrastructure for

bull bull

Disaster Stroke STEMI Mental Health Perinatal

bull Trauma System Complete Evolution to EmergencyHealth Care SystemmdashWill use Trauma System andEmergency Health Care System interchangeably

bull Health Care Coalition

bull Right Patient Right Place Right Time 44

THE TEXAS TRAUMA SYSTEM

UnclassifiedFor Public Use

22 TRAUMA SERVICE AREAS

REGIONAL ADVISORY COUNCILS

TRAUMA CENTER DESIGNATIONS

STANDARDS OF CARE

HOSPITAL PREPAREDNESS GRANTS

CONSISTENCY THROUGHOUT URBAN SUBURBAN RURAL AND

FRONTIER

45

Southwest Teus Regional Ad11lsory Council

l The Committee -~

on Trauma 1 middot

EHC System Complex Problem Solving

bull Maximally inclusive with respect to stakeholders bull Dialogue and consensus centered upon bull Whatrsquos the right thing to do for the patient or population being served

bull Timely bull Structured cooperation bull Communication ndash Robust and redundant bull Actionable data

bull Bias for action bull Performance improvement processes

UnclassifiedFor Public Use 46

911 Commission

1) FAILURE OF IMAGINATION

2) FAILURE OF POLICY (A FAILURE TO HAVE THE RIGHT INFRASTRUCTURE IN PLACE)

3) FAILURE OF CAPABILITY (A FAILURE TO HAVE THE RIGHT RESOURCES)

4) FAILURE OF MANAGEMENT (THE FAILURE TO COORDINATE THE AVAILABLE RESOURCES AND INFRASTRUCTURE)

Challenge of Large-Scale Disaster Preparation and Management

UnclassifiedFor Public Use 47

Southwest Tecas Regional Advisory Council

Our Experience

A functioning regional trauma (EHC) system provides the framework for an effective response to large-scale disasters

Education and drills are not enough

Linked regional medical operations centers ( or MOCCs) critical to effective disaster response from all causes

UnclassifiedFor Public Use 48

a

Southwest Texas Regional Advisory Council

Managing Wide-Scale Disasters

UnclassifiedFor Public Use 49

Acute Health Care System

bull Critical for emergency response and treatment of acute illness or injury

bull Mostly private and public mix bull Services to individuals bull Distributed and complex

network of providers bull Decisions made clinically

within minutes to hours

Public Health System

bull Largely responsible for most significant health improvements

bull Safety and wellbeing of populations

bull Multidisciplinary science bull Mainly public with centralized

communication bull Decisions with deliberation

and testing usually takes days

EmergencyManagement System

Local State

Federal Emergency Management Response

These Three Systems Must Function Seamlessly and Flawlessly Together

Acute Health Care System

Public Health

Emergency Management

UnclassifiedFor Public Use 50

Communications Problems Common to failures Disasters

Unworkable and Must have a credible and untested plans workable solution to each of these problemsmdashif we are to improve disaster response Lack of coordinated

response UnclassifiedFor Public Use 51

MEDCOM

bull Trauma Transfers-500mo bull Air Medical Management bull Trauma Team Paging bull MCI load-balancing bull Navigation of mental health

patients via Law Enforcement directly topsychiatric facilities

UnclassifiedFor Public Use 52

D D

D D

How to Integrate Disaster Acute Care and Public Health Systems

bull Trauma MEDCOM Communications Center

bull Regional Medical Operations Center

bull Integrated with Local Emergency Operations Center(EOC)

bull Linked to State Emergency Operations Center

UnclassifiedFor Public Use

bull Linked to Federal Emergency Management System53

Southwest Texas Regional Aduisory Council Regional Medical Operations Center (RMOC)

UnclassifiedFor Public Use

Upregulated MEDCOMmdashdramatically enhanced data and comm Functional for 17 years in San Antonio bull Essential elements

bull Formal agreements insuring collaborationbull Representatives of all major stakeholders in one room-physical or virtualbull Formal communication link to the Emergency Operations Centers (EOC)bull Fault tolerant communications systemsbull Software systems ndashWebEOC software

bull bull bull

Monitor and coordinate all critical hospital capacity Monitor all critical public health data Monitor and coordinate all critical EMS agencies

bull Direct tie to the EOC and SOCbull EMTF functionmdashAbility to physically expand and adapt Emergency Medical Task

Forces amp Mobile Medical Units54

Regional Medical Operations Center (RMOC) Regional Medical Operations Center (RMOC)

UnclassifiedFor Public Use 55

Feasible Plan Must work in

real world conditions

UnclassifiedFor Public Use 56

Southwest Te11as Regional Adv isory Council

RMOC Abilities and Advantages

bull Situational AwarenessmdashRegional Consciousness bull Virtual expansion of bed capacity

bull Distribute to all regional facilitiesmdashnot just a few ndashMany Hands Make Light Work bull Proven many times over 15 yearsmdashdistribution of 1000s of patients over a few days

bull Enables health care regional response teams bull Multi-agency rescue teamsmdashswift water rescue etc bull Mobile medical unitsmdashtemporary hospital replacements or augments

bull Load balancing during a surge of patients bull Network with other regions ndash8 RMOC equivalents in Texas bull Integration of Public Health Acute Care and Disaster Management Systems

UnclassifiedFor Public Use 57

Vancouver

Seattle

Idaho Oregon

Nevada

San Francisco

California

lls Angeles

Montana No11 Dakota

Minnesota

South Dakcta

Wyoming

Wisconsin

Iowa Ne~raska

Toronto c ~New Y0rk Boston Detroit middot

ChicatJo middotimiddot New r ark

Denver Oli io

St Louis Kansas

K~ ntucilty Vitgin 1c1

tfort Ca r0 l1na

New Mexico Arlltansas

Atla11ta Oaas

Georgiamp

Texas

Houston

Monterrey C - Gulf of

Miami

RMOC Response and Function to COVID-19

UnclassifiedFor Public Use 58

INTERNAL REPORT - PHI DATA This report contains Protected Health Information and is not intended for public distribution

Date COVID+ Patients COVD+ in ICU

04212020 82

04202020 81 -

04192020 81

Normal

Part ici pating HCS COVID Data as of 0815 Zl-Apr-20

VentBed Data as of 0910 21-Apr-20

41

41

41

COVID+ on Ventilator

24

25

24

BTRAC

All Healthcare Systems

Available Vents I Total Vents Available Vents

554 713 7896

514 710 7296 - ~ -

555 704 7996

Healthcare System Stress Score

I

Available Staffed Total Staffed Available Staffed Beds Beds Beds

1752 4 730 3796

1792 4 700 3896 - - - - - 7 1635 4707 3596

Severe

UnclassifiedFor Public Use 59

INTERNAL REPORT - PHI DAT A This report contains Protected Health Information and is not intended for public distribution

San Antonio Healthcare Systems COVI D-19 Patient Count

Positive Patients on 4212020

Positive Patients Trend 312212020 - 412112020

322 327 411 4 6 4 11 4 16

Systems Reporting Daily Morning Data

Health Sys I Heal th Sys2 HS3 HS4 HSS HS6

PUI Patients on 4212020

82 50

PUI Patients Trend 312012020 - 42112020

80

60

40 38

20

o __ _________________ _

4 21 322 3 27 4 I 4 6 41 I 4 1 6 42 1

H Tuesday April Z1 2020 STll=IAC _c

TOT AL Patients on 4212020

132

TOTAL Patients Trend 312212020 - 412112020

150 151

100

50

o __ __________________ _

3122 327 4 1 4 16 4 1 1 4 16 42 1

UnclassifiedFor Public Use 60

HOSPITALS Due DAILY 0900 hrs Hospital PPE IDR Materials Status Medical Dashboard (Bed and Ventilator Status) httpserisstracorgeoc7

EMS Due WEEKLY Friday 1200 hrs httpswwwsurveymonkeycomrEMSPPE2

ALL OTHER Coalition and ARHC Members Due WEEKLY Friday 1200 hrs https www surveymonkeycomrRMOCPPEOuery

1900 041220

Number of Regional Hospitals Reporting PPE Shortfall amp Days Remaining Until Depletion 5 - 7 Da s 8 - 11 Da s 12 - 14 Da s 15+ Da s

0 8 14 5 Data derived from facilities Hospital PPE IDR Materials Status - Facilities listed have indicated a disruption in their supply chain for any of the following PPE N95s Surgical Masks Gowns Gloves Face Shields Goggles

UnclassifiedFor Public Use 61

1015

Weekly COVID-19 Update Epidemiology Program

39 191 97 Tota l Cases Reported Tota l Deaths Re po rted Ever Hospita lized Adm itted to ICU

VI

45

40

35

~ 30 ro u 0 25

1 20

sect 15 z

10

5

0

23

Cases of COVID-19 by Date of Illness Onset (n=880)1 and Cumulative by Date Reported Bexar County 4182020

Female( )Ma le 51 49

210 217 224 32 39 316 323 330 46 413

- Number of Cases - cumulative Cases

1 aased on cor1pleted d31 ai 3s or 4181020 a t 800 PM dditiomd crases 3re 1111der feview

1200

t moo V

QI VI ro u

800 0

~ QI 0

- 600 E 0

u

Nl z ii - 400 ~ _

ro S

- 200 E u

-0

CITY OF SAN ANTONIO METROPOLITAN HEALTH DISTRICT

so 276 Mechanica l Venti lat ion Recovered

Percentage of Cases by Raceethnicity

American IndianAlaska Native

Asian

Black

White

Hispanic

Other

Cases by Age Group

~~ I 39 4n1 i 300 sect 200 z

100 3 0 +------------------~~~~-~~ ----r-~ ~ ~ -

17

0-17 18-40 41-64 65+

Age Grou p in Yea rs

Median ace - 46 years (age range 0-100 years)

UnclassifiedFor Public Use 62

RMOCs Mobile Drive Through COVID-19 Testing over 268000 Square Miles

UnclassifiedFor Public Use 63

= sect111ntomo tprrssmiddotXrws uesce ~

NEW5

Texas San Antonio officials launch investigations of nursing home overrun by coronavirus

LaurenCan1ba Apri112Q20 UpdacedApfd-12020212pm fWBinGi P 0

COVJCgt-19 ~ uitefldid lifo iil5 w~ kriew it inTeitas tradeLmithequtiOllsyouw1nt

nswered illd the issues YMI think we

sAQllid be lnvmlgadllg lndodamp- )Our

email iind an pounditpessbullNllWS journ11Nt will

follow up

Hot Spot Evaluation and Coordination

UnclassifiedFor Public Use 64

RMOC Function in COVID-19 Response

bull Situational awareness bull Integration of public health acute health care and disaster

management functions bull Actionable data from consolidating public health and acute health

care data sources bull Controlling and coordinating hot-spots bull Drive through testing management across the entire State bull Ability to Load balance across multiple health systems and

organizations UnclassifiedFor Public Use 65

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

John Quiroz RN Nurse Manager Los Angeles County Emergency Medical Services

UnclassifiedFor Public Use 66

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Los Angeles (LA) County Medical Operations Coordination Cell (MOCC)

bull 247 Medical amp Health Coordinator for the County and Region I

bull Coordinate Patient Transfers and Transportation bull Coordinate medical and heath resource management bull 911 Providers Hospitals LTC Clinics Dialysis Surgical

67

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATION GATEWAY

Los Angeles County and Region I

68

ifornia Reg1ions

Coastal OES Region n

Southem oes Regiion I

Inl and OES Region IV

Soutiheim Santa Barbara OES Reg Ion VI

I

Kerrn

Los Angeles

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Normal Operations vs Emergency and Disaster Response

Normal Operationsbull DHS Hospital and Clini

System bull EMTALA Transfers bull Air Medical bull Hyperbaric Chamber bull MCI Patient

Destinations bull TransferTransport

c

Emergency Disaster bull Hospital evacuations bull Resource Request bull Alternate Care Sites ndash Mercy ndash LASH ndash IsolationQuarantine

bull TransferTransport bull Prehospital Care Policy

69

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Keys to Success

bull 247 Base of Operationsbull Communicationsndash Telephony Radio Internet ReddiNet

bull DOC Room to expand operation during disasterbull Information System to document and analyze all lines

of businessbull Trained and talented staffbull Planning and exercise

70

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

John Hick MD Hennepin Healthcare MN

UnclassifiedFor Public Use 71

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Minnesota SHCC bull Statewide Healthcare Coordination Centerbull Located at State EOC as well as virtual ndash roughly

40 people directly engaged including regionalleads

bull Joint MDH HSEM MHA 8 regional MN coalitionconstruct

bull Main areas of planning responsendash ndash ndash ndash ndash

Referrals and transfers Alternate care sites Long term care ndash reactive and proactive PPE policy and acquisition Ventilator medical supply acquisition

72

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Referrals and Transfers bull Single phone number for LTC issues including hospital discharge and

COVID + patient support (eg assisted living transfer to COVID +designated SNF)

bull Co-located with SEOC public hotline but different staffing numbers bull Single (separate) phone number for ICU referrals ndash Mainly for greater MN but also inter-metro ndash Awareness of resources on MnTrac and real-time health system

information ndash Also provides direct connection to critical care consultation ndash May also be used to make triage decisions if referral needed and

no resources available (care-in-place recommendations) ndash May also be used to distribute load

73

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Staffing bull

bull

bull

bull

Call-taker ndash Medical background preferred ndash ndash

Gatekeeper for referral to SME May connect caller with resources and then referrals handled per usual

Shift Supervisor ndash ndash

Clinical background and experience with bed placement (eg house nursing supervisor) Manages information resource availability with facilities and more complicatedsituations

Clinician on-call ndash ndash

Critical care Contacts with each major health system critical care for ECMO and other resourceallocation situations

Unit supervisor ndash Works with SHCC manager on overall operations processes protocols

74

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Triggers

bull

bull

LTC ndash ndash ndash

Difficulty obtaining hospital discharges for LTC patients Achieved and hotline operational (Note ndash hotline also coordinates connections to infection preventioncontrol MDH Health Regulation Division palliative care consultations and can trigger strike team evaluation staffing support transfer support)

ICU ndash ndash ndash

lt 10 ICU beds available statewide Request from MHA or a coalition due to difficulty coordinating destinations Further triggers for engagement of clinician at request or when no ICU bedsavailable for reasonable match

75

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Other uses considerations

bull Matching to EMS transport services bull Patient ICU transfer considerations ndash Need for higher level of care ndash first priority ndash ECMO ventilators etc

bull Patients presenting to facility that lacks appropriate resources atbaseline

ndash

ndash

Load balancing ndash second priority bull Convalescent patients bull

bull

Intubated and stable patients (regional ndash if significant capacity under-utilized) Riskbenefit considerations

Resource movement ndash eg ventilators (vs anesthesia machines) or staff (virtual or in-person)

76

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Question amp Answer

77

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Contact Us

asprtraciehhsgov 1-844-5-TRACIE askasprtraciehhsgov

78

  • Developing a Healthcare Coalition Pediatric Surge Annex
  • ASPR TRACIE Three Domains
  • Resources
  • Overview of AAP and Pediatric Centers of Excellence
  • Overview of AAP and Pediatric Centers of Excellence
  • Executive Summary
  • MOCCs Problem Statement
  • A MOCC Aims to
  • MOCCs Concept
  • MOCCs | General Activity Summary
  • MOCCs Toolkit
  • Deanna Dahl-Grove MD FAAP Associate Professor Pediatric Emergency Medicine Rainbow Babies and Childrenrsquos Hospital Member AAP CoDPR Executive Committee13
  • Western Washington MOCC
  • King County LTCF Outbreak
  • Single LTCF - Single Hospital
  • Medical Operations Coordinating Cell
  • Regional COVID Coordinating Center ndash Western Washington
  • Two Surveillance Pillars of the RC3
  • Two Coordination Pillars of the RC3
  • Emergency Response Platform - Microsoft
  • Emergency Response Platform - Microsoft
  • Christopher Newton MD13Associate Professor of Surgery Division of Pediatric Surgery Director of Trauma Care UCSF Benioff Childrenrsquos Hospital Oakland13
  • Michiganrsquos Healthcare Preparedness Program
  • Michigan COVID-19
  • Michigan COVID-19
  • Detroit vs New York City
  • Detroit vs New York City
  • Michigan Healthcare Surge Strategy Goal
  • Michigan Healthcare Surge Strategy Components
  • Relief Hospitals vs Alternate Care Sites
  • Relief Hospital ldquoAskrdquo
  • Relief Hospitals and Patient Redistribution
  • Statewide Inter-Hospital Coordination Unit
  • MOCCs and Patient Redistribution
  • EMResource Relief Hospital Participation
  • MOCC-Facilitated vs Direct Contact Transfers
  • Patient Redistribution ndash 5 Key Elements
  • Relief Hospital Recruitment Challenges
  • Michigan Patient Transfers (41 to 420)
  • MOCCs in Michigan
  • Summary
  • Sarita Chung MD FAAP13Director of Disaster Preparedness Division of Emergency Medicine Childrenrsquos Hospital Boston Member American Academy of Pediatrics (AAP) Council on Disaster Preparedness and Recovery13
  • Regional Disaster Response in Texas Implementation of the RMOC Concept
  • Introduction
  • The Texas Trauma System
  • EHC System Complex Problem Solving
  • 911 Commission
  • Our Experience
  • Managing Wide-Scale Disasters
  • Acute Health Care SystemPublic Health Emergency Management
  • Problems Common to DisastersMust have a credible and workable solution to each of these problemsmdashif we are to improve disaster response
  • MEDCOM
  • How to Integrate Disaster Acute Care and Public Health Systems
  • Regional Medical Operations Center(RMOC)
  • Regional Medical Operations Center
  • Feasible Plan Must work in real world conditions
  • RMOC Abilities and Advantages
  • RMOC Response and Function to COVID-19
  • STRAC Report
  • STRAC Report
  • STRAC Report
  • Weekly COVID-19 Update
  • RMOCsMobile Drive Through COVID-19 Testing over 268000 Square Miles
  • Hot Spot Evaluation and Coordination
  • RMOC Function in COVID-19 Response
  • Moderator Roundtable
  • Los Angeles (LA) County Medical Operations Coordination Cell (MOCC)
  • Los Angeles County and Region I
  • Normal Operations vs Emergency and DisasterResponse
  • Keys to Success
  • Moderator Roundtable
  • Minnesota SHCC
  • Referrals and Transfers
  • Staffing
  • Triggers
  • Other uses considerations
  • Question amp Answer
  • Contact Us

MOCCs | General Activity Summary

MOCCs are cells within emergency operations centers (EOCs) at the sub-state regional state and federal levels (FEMAHHS regions) that facilitate patient movement and resource allocation

MOCC PRIORITIES

bull Adding clinical staff to existing EOCs and RRCCsbull Establishing stakeholder agreements that allow for collecting data regarding health system capacity synthesizing the data to

understand the needs of the system and determining areas of the system that may be overwhelmedbull Facilitating movement of patients staff and supplies between healthcare facilities andor states

MOCC ROLE

bull Acting as a single point of contact (POC) for requests from multiple stakeholders such as healthcare facilities RMOCCs and SMOCCsbull Reviewing facilitating and processing patient movement staffing and supply requests and providing medical consultation to

facilitate the decompression of health systems

MOCC DATA ACTIVITIES

bull Collecting analyzing and disseminating information to and from stakeholders to develop comprehensive situational awarenessbull Establishing protocols systems and triggers to inform operational planning stakeholder communications and transfer decision

making

10

~ - ~--~- ----- -

MOCCs | Toolkit

The MOCCs Toolkit contains information on funding a MOCC standard operating procedures for each type of MOCC including integration with ESF-8 roles and responsibilities staffing and transport coordination

FUNDING

bull FEMA Public Assistancebull FEMA Mission Assignmentbull ASPR Hospital Preparedness

Programbull CDC Public Health Emergency

PreparednessCrisis Agreement

STANDARD OPERATING TRANSPORT PROCEDURES COORDINATION

bull RMOCCSMOCC

bull FMOCC

bull Transportation workflows andbull transfer checklists

Each MOCC SOP includes details on bullbullbullbullbull

MOCC Integration with ESF-8Roles and ResponsibilitiesStaffingOperationsPatient MovementMedical Resource Sharing

The MOCCs Toolkit will be located on ASPR TRACIE

11

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

Steven Mitchell MD FACEP Medical Director Western Washington Regional COVID Coordination Center Medical Director Emergency Department Harborview Medical Center

12 UnclassifiedFor Public Use

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Western Washington MOCC

bull

bull

bull

First US COVID-19 case Jan 21ndash Snohomish County WA

First US COVID-19 death Feb 29ndash King County WA

First major outbreak late FebMarch1

ndash 167 cases at Long-Term Care Facilitybull 101 residents 50 staff and 16 visitorsbull 43 deaths

1 Epidemiology of Covid-19 in a Long-Term Care Facility in King County Washington N Engl J Med 2020 Mar 27

13

UnclassifiedFor Public Use

THE WALL STREET JOURNAL

One Nursing Home 35 Coronavirus Deaths Inside the Kirkland Disaster

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfOR MATIO N GATEWAY

King County LTCF Outbreak

~be ~cu Uork ~itnes

Its Pure Panic A Wrenching Wait at Nursing Home Where Coronavirus Took Hold Cut off from their relatives inside a virus-stricken nursing center families are frantically searching for help and basic information

14

UnclassifiedFor Public Use

Characteristics and Outcomes of 21 Critshyically Ill Patients With COVID-19 in Washshyington State Matt Arentz MD1 Eric Yim MD2 Lindy Klaff MD2 et al

Author Affiliations I Article Information

JAMA Published online March 19 2020 doi101001jama20204326

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Single LTCF - Single Hospital

bull Overwhelmed bull No coordination bull Not isolated example

15

UnclassifiedFor Public Use

~) NORTHWEST HEALTHCARE HARBORVIEW MEDICAL CENTER

UW Medicine [f]KingCounty

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Medical Operations Coordinating Cell

bull Disaster Medical Coordination Center

bull Regional COVID Coordination Center (RC3) ndash Harborview Medical CenterKing County ndash Northwest Health Response Network

16

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Regional COVID Coordinating Center ndash Western Washington

17

UnclassifiedFor Public Use

Staffing

Impacts

Resource

Impacts

Ventilators PPE

urveillance of Hospitals

Health

Surveillance of Congregant

Settings

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Two Surveillance Pillars of the RC3

18

UnclassifiedFor Public Use

Health System __-1

Level Loadin

ealth System

Coordination of Resources

ASPR AUIS1ANT bulllCUTtamp~ ~00

UIPAUDgt1111 ~gtIC UfPO~H HUtTHCdl h oUGpound NC1 HpoundhH0Npound~~

I NfORMAT IONGAIEWAf

Two Coordination Pillars of the RC3

19

UnclassifiedFor Public Use

WA HEALTH G) About f) Stevo Mltchell

E-- Home

Q~ _ (WIJ - _uw_ 0

COVIDbulllltl1-t1 ltD _

ltD _

ltD AvilfllHlty - ~c_

44

J -(--

8 j ((MON_

36 j

--0 18 22 0 42 2~

jll 4Jtbull

r 11H -middot- __ ~ -- I 1rA

I --- --J - 353 600 500 1000 806 00 -- -- --

8 J _

101 25

fj)

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH hoUGpoundNC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATION GATEWAY

Emergency Response Platform - Microsoft

bull Constrained Resources ndash Staffing ndash Beds bull Critical Care bull Acute Care

ndash Equipment bull Ventilators bull PPE

ndash COVID-19 patients

20

UnclassifiedFor Public Use

WA HEALTH C) About - Steve

~ Homo

6-hiyenHiiii+MF _ _ a

KING

43 COVID JM1Q

267

55 CD IDlnn1bned

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfOR MATIO N GATEWAY

Emergency Response Platform - Microsoft

bull Next Releasendash Long Term Care Facilitiesbull COVID-19 Impactsndash Positive Patientsndash Positive Health Care

Workers raquo of staff impacted

bull PPE availability

21

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

William Fales MD FACEP FAEMS Medical Director Division of EMS and Trauma Michigan Department of Health and Human Services

22 UnclassifiedFor Public Use

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Michiganrsquos Healthcare Preparedness Program bull Michigan Department of Health and Human Services ndash Bureau of EMS Trauma and Preparedness

bull 8 Regional Healthcare Coalitions ndash Hospitals EMS LPH EM LTC Tribal Health ndash Regional Coordinator Assistant Coordinator

Medical Director (25 FTE) ndash Regional Medical Coordination Center bull Multi-Agency Coordination Center bull Statewide use of EMResource by hospitals EMS

23

UnclassifiedFor Public Use

p ror

~ SC ON5

Sault Ste Marie

N

bull

Huron

Madison Milwa uk ee Graed Rapids bull bull e bull ~ 3rnia

L~nsi~ g bull - It bull

bullbullbullbull bull bull bull bull De troi t

bull Glwcago bull bull bull

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfOR MATIO N GATEWAY

Michigan COVID-19 bull bull

bull

First 2 cases ndash March 10 Asymmetric epidemiology ndash SE Michigan ndash Extreme Activity ndash Rest of Michigan ndash Sporadic Activity ndash Comparable to other states

Extreme conditions in SE MI ndash Peak hospitalizations gt4400 ndash 12-days with gt1000 on ventilation bull 1223 on ventilation on one day

ndash Peak intubations in 1 day 176 Source John Hopkins Coronavirus Resource Center (Retrieved 4212020)

24

UnclassifiedFor Public Use

Barrie

Toronto

Hamilton

bull bull

bull

Lake Ontario

bull Ro~besterbull

bull

bull

Brockville bull Kingston

~~w voRK

bull bull bull

bull

bull Pt0NfV VAN1A bull

bull

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H I NfOR MATION GATEWAY

bull

bull bull ~ ba riy

bull bull

Michigan COVID-19 bull First 2 cases ndash March 10

Asymmetric epidemiology bull ndash SE Michigan ndash Extreme Activity ndash Rest of Michigan ndash Sporadic Activity ndash Comparable to other states

bull Extreme conditions in SE MI ndash Peak hospitalizations gt4400 ndash 12-days with gt1000 on ventilation bull 1223 on ventilation on one day

ndash Peak intubations in 1 day 176 Source John Hopkins Coronavirus Resource Center (Retrieved 4212020)

25

UnclassifiedFor Public Use

I I I I I I I I I I I I I

ASPR TR AC IE ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Detroit vs New York City COVID-19 Daily Hospital Admissions

New York City vs Detroit 1800 1600 1400 1200 1000 800 600 400 200 0

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21

NY City Detroit

Source MI EMResource

NYC NYC Department of Health and Mental Hygiene 26

UnclassifiedFor Public Use ASPR TR AC IE ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Detroit vs New York City

1 1 I 11111 111 11 11 1111 1 II II 1 1 1

400

300

200

COVID-19 Daily Hospital Admissions Per 1 Million PopulationNew York City vs Detroit

40-Day Post-Outbreak Mortality bull NY City 646 deaths per million bull Detroit 919 deaths per million

100

0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21

NY City Detroit

Source MI EMResource

NYC NYC Department of Health and Mental Hygiene 27

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Michigan Healthcare Surge Strategy Goal bull Save lives and reduce pain and suffering by optimizing

the use of the statersquos healthcare resources ndash Extend conventional standards of care to as many

patients as possible ndash Minimize the need for crisis standards of care bull Especially while conventional capacity exists

28

UnclassifiedFor Public Use

--

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Michigan Healthcare Surge Strategy Components bull Relief Hospitals

bull Alternate Care Sites EMS

ndash Home Care Sites

ndash Relief Personnel

29

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Relief Hospitals vs Alternate Care Sites bull Relief Hospitals The objective is to extend the

conventional standard of care to as many citizens in need as possible (ie minimize the need to move intocrisis standards of care)

bull Alternate Care Sites (ACS) The objective is to delivercrisis standards of care (as close to the conventional standard of care as possible) in extreme conditions in which the conventional standard of care can not be provided at overloaded hospitals

30

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Relief Hospital ldquoAskrdquo bull Hospitals have been previously asked to be able to

surge an additional 20 above average daily census ndash Increased to 50 ldquosuper surgerdquo

bull Relief Hospitals provide 10 of their expanded capacity to assist severely impacted hospitals ndash While preserving 50 of super-surge capacity bull Many hospitals at very low census

31

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Relief Hospitals and Patient Redistribution

bull Intra-Health System Transfer ndash Coordinated by specific health system

bull Intra-Regional Transfer ndash Coordinated by Regional Medical Coordination Center

bull Statewide Transfer ndash Coordinated by Inter-Hospital Coordination Unit bull AKA Medical Operations Coordination Cell (MOCC)

32

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Statewide Inter-Hospital Coordination Unit State EmergencyOperations Center

Planning Finance Operations

Health Branch

Inter-HospitalCoordination Unit

Physician Consultant

EMS Coordination Group

Logistics

MDHHS Health Emergency Operations

Center

Medical Operations

Coordination Cell

33

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

MOCCs and Patient Redistribution Regional Medical

Coordination Center bull Relief hospitals declare status on

EMResource bull RMCC receives request from

transferring hospital bull RMCC identifies Relief Hospital(s) bull Transferring hospital contacts

Relief Hospital directly bull Relief Hospital accepts patient(s) bull RMCC coordinates EMS PRN

Statewide Inter-Hospital Coordination Unit

Relief hospitals declare status on EMResource

IHCU receives request from RMCC on behalf of transferring hospital

IHCU identifies Relief Hospital(s) Transferring hospital contacts Relief

Hospital directly Relief Hospital accepts patient(s) IHCU coordinates EMS PRN

34

UnclassifiedFor Public Use

Critical 2 Critical 3 Non- 4 Non- Willing to Willing to Comment Care Bed - Care Bed - Critical Critical Take Take Non-COVID-19 non- Care Bed- Care Bed - COVID-19 COVID-19

COVID-19 COVID-19 non- Patients Patients COVID-19

No Yes

22 0 0 o - 4 4 16 24

1 1 5 5

h Ctr 40 8 8 10

1 0 5 5

68 13 34 51

2 Critical 3 Non- 4 Non- Willing to Willing to Comment Care Bed Critical Critical Take Take Non-bull non- Care Bed Care Bed COVID-19 COVID-19 COVID-19 - - non- Patients Patients

COVID-19 COVID-19

nton 0 0 0 0 No No

0 0 24 3 No No Already exceeding critical No No Already exceeding critical

0 0 0 0 ----Already exceeding critical

0 Already exceeding critical

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

EMResource Relief Hospital Participation

35

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

MOCC-Facilitated vs Direct Contact Transfers MOCC Facilitated

bull Hospital has need to transfer bull Regional State MOCC

contacted bull EMResource reviewed by MOCC

to identify Relief Hospitals bull MOCC connects transferring

hospital to Relief Hospital bull Relief Hospital accepts

patient(s) bull MOCC coordinates EMS PRN

Direct Contact Hospital has need to transfer Regional State MOCC

bypassed EMResource reviewed by hospital

to identify Relief Hospitals Transferring hospital contacts

Relief Hospital directly Relief Hospital accepts

patient(s) MOCC coordinates EMS PRN

36

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Patient Redistribution ndash 5 Key Elements

bull bull bull bull bull

Transferring Hospitals Coordinating entity (MOCCs) Situational awareness platform (EMResource) EMS Relief Hospitals

37

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Relief Hospital Recruitment Challenges

Why were so many hospitals in minimally impacted regions resistant to accept patients bull Fea

bull Fear of introducing bringing COVID-19 into their hospital

r of impending ldquostormrdquo ndash ldquoItrsquos just a matter of time till wersquore Detroitrdquo

Need for Epidemiologic Intelligence

38

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Michigan Patient Transfers (41 to 420)

SE MI SCEC MI West and North MI

Region 2N 2S 1 3 5 6 7 8 TOTAL Transferred In 322 457 41 27 38 15 34 25 959 Transferred Out 275 443 46 54 24 20 20 15 897

~15 via MOCC-Facilitated ~85 VIA Direct Contact ~30 Intra-System Transfers

Source EMResource ndash Self-reported by hospitals 39

UnclassifiedFor Public Use

Bureau of EMS Trauma amp Preparedness

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

MOCCs in Michigan

bull Role Facilitation not control bull Staffing at State MOCC ndash Experienced paramedics EMS control center bull Remote component to SEOC

bull Physician role ndash Consultative problem solving medical leadership

bull Use of statewide hospital status application essential ndash Allows hospitals to connect directly

40

UnclassifiedFor Public Use

DHHS Michigan Department or Health amp Human Services

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Summary bull Relief Hospital concept works bull Statewide MOCC successful in coordinating transfers bull EMResource serves as an invaluable tool for

identifying Relief Hospitals bull Decentralized approach where hospitals in need

contact hospitals with capacity requires minimal central coordination

bull Recruitment of Relief Hospitals can be challenging

41

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

Ronald Stewart MD Chair Department of Surgery UT Health San Antonio Long School of Medicine Eric Epley Executive Director CEO Southwest Texas Regional Advisory Council for Trauma (STRAC)

UnclassifiedFor Public Use 42

~ University - Health System

Regional Disaster Response in Texas Implementation of the

RMOC Concept Ronald M Stewart Eric Epley Brian Eastridge Dudley Wait Joe Palifini Dave Miramontes Craig Cooley Donald

Jenkins and the Southwest Texas Regional Advisory Council Team and

Texas Emergency Medical Task Force Region Leaders

ASPR Tracie Webinar April 24 2020

UnclassifiedFor Public Use 43

SouchweGt Tebullas Region1il Aduisory Council

Introduction

UnclassifiedFor Public Use

bull

bull

Trauma system development

bull Routine multiple small-scale disasters

bull Structured cooperation and communication Trauma system infrastructure for

bull bull

Disaster Stroke STEMI Mental Health Perinatal

bull Trauma System Complete Evolution to EmergencyHealth Care SystemmdashWill use Trauma System andEmergency Health Care System interchangeably

bull Health Care Coalition

bull Right Patient Right Place Right Time 44

THE TEXAS TRAUMA SYSTEM

UnclassifiedFor Public Use

22 TRAUMA SERVICE AREAS

REGIONAL ADVISORY COUNCILS

TRAUMA CENTER DESIGNATIONS

STANDARDS OF CARE

HOSPITAL PREPAREDNESS GRANTS

CONSISTENCY THROUGHOUT URBAN SUBURBAN RURAL AND

FRONTIER

45

Southwest Teus Regional Ad11lsory Council

l The Committee -~

on Trauma 1 middot

EHC System Complex Problem Solving

bull Maximally inclusive with respect to stakeholders bull Dialogue and consensus centered upon bull Whatrsquos the right thing to do for the patient or population being served

bull Timely bull Structured cooperation bull Communication ndash Robust and redundant bull Actionable data

bull Bias for action bull Performance improvement processes

UnclassifiedFor Public Use 46

911 Commission

1) FAILURE OF IMAGINATION

2) FAILURE OF POLICY (A FAILURE TO HAVE THE RIGHT INFRASTRUCTURE IN PLACE)

3) FAILURE OF CAPABILITY (A FAILURE TO HAVE THE RIGHT RESOURCES)

4) FAILURE OF MANAGEMENT (THE FAILURE TO COORDINATE THE AVAILABLE RESOURCES AND INFRASTRUCTURE)

Challenge of Large-Scale Disaster Preparation and Management

UnclassifiedFor Public Use 47

Southwest Tecas Regional Advisory Council

Our Experience

A functioning regional trauma (EHC) system provides the framework for an effective response to large-scale disasters

Education and drills are not enough

Linked regional medical operations centers ( or MOCCs) critical to effective disaster response from all causes

UnclassifiedFor Public Use 48

a

Southwest Texas Regional Advisory Council

Managing Wide-Scale Disasters

UnclassifiedFor Public Use 49

Acute Health Care System

bull Critical for emergency response and treatment of acute illness or injury

bull Mostly private and public mix bull Services to individuals bull Distributed and complex

network of providers bull Decisions made clinically

within minutes to hours

Public Health System

bull Largely responsible for most significant health improvements

bull Safety and wellbeing of populations

bull Multidisciplinary science bull Mainly public with centralized

communication bull Decisions with deliberation

and testing usually takes days

EmergencyManagement System

Local State

Federal Emergency Management Response

These Three Systems Must Function Seamlessly and Flawlessly Together

Acute Health Care System

Public Health

Emergency Management

UnclassifiedFor Public Use 50

Communications Problems Common to failures Disasters

Unworkable and Must have a credible and untested plans workable solution to each of these problemsmdashif we are to improve disaster response Lack of coordinated

response UnclassifiedFor Public Use 51

MEDCOM

bull Trauma Transfers-500mo bull Air Medical Management bull Trauma Team Paging bull MCI load-balancing bull Navigation of mental health

patients via Law Enforcement directly topsychiatric facilities

UnclassifiedFor Public Use 52

D D

D D

How to Integrate Disaster Acute Care and Public Health Systems

bull Trauma MEDCOM Communications Center

bull Regional Medical Operations Center

bull Integrated with Local Emergency Operations Center(EOC)

bull Linked to State Emergency Operations Center

UnclassifiedFor Public Use

bull Linked to Federal Emergency Management System53

Southwest Texas Regional Aduisory Council Regional Medical Operations Center (RMOC)

UnclassifiedFor Public Use

Upregulated MEDCOMmdashdramatically enhanced data and comm Functional for 17 years in San Antonio bull Essential elements

bull Formal agreements insuring collaborationbull Representatives of all major stakeholders in one room-physical or virtualbull Formal communication link to the Emergency Operations Centers (EOC)bull Fault tolerant communications systemsbull Software systems ndashWebEOC software

bull bull bull

Monitor and coordinate all critical hospital capacity Monitor all critical public health data Monitor and coordinate all critical EMS agencies

bull Direct tie to the EOC and SOCbull EMTF functionmdashAbility to physically expand and adapt Emergency Medical Task

Forces amp Mobile Medical Units54

Regional Medical Operations Center (RMOC) Regional Medical Operations Center (RMOC)

UnclassifiedFor Public Use 55

Feasible Plan Must work in

real world conditions

UnclassifiedFor Public Use 56

Southwest Te11as Regional Adv isory Council

RMOC Abilities and Advantages

bull Situational AwarenessmdashRegional Consciousness bull Virtual expansion of bed capacity

bull Distribute to all regional facilitiesmdashnot just a few ndashMany Hands Make Light Work bull Proven many times over 15 yearsmdashdistribution of 1000s of patients over a few days

bull Enables health care regional response teams bull Multi-agency rescue teamsmdashswift water rescue etc bull Mobile medical unitsmdashtemporary hospital replacements or augments

bull Load balancing during a surge of patients bull Network with other regions ndash8 RMOC equivalents in Texas bull Integration of Public Health Acute Care and Disaster Management Systems

UnclassifiedFor Public Use 57

Vancouver

Seattle

Idaho Oregon

Nevada

San Francisco

California

lls Angeles

Montana No11 Dakota

Minnesota

South Dakcta

Wyoming

Wisconsin

Iowa Ne~raska

Toronto c ~New Y0rk Boston Detroit middot

ChicatJo middotimiddot New r ark

Denver Oli io

St Louis Kansas

K~ ntucilty Vitgin 1c1

tfort Ca r0 l1na

New Mexico Arlltansas

Atla11ta Oaas

Georgiamp

Texas

Houston

Monterrey C - Gulf of

Miami

RMOC Response and Function to COVID-19

UnclassifiedFor Public Use 58

INTERNAL REPORT - PHI DATA This report contains Protected Health Information and is not intended for public distribution

Date COVID+ Patients COVD+ in ICU

04212020 82

04202020 81 -

04192020 81

Normal

Part ici pating HCS COVID Data as of 0815 Zl-Apr-20

VentBed Data as of 0910 21-Apr-20

41

41

41

COVID+ on Ventilator

24

25

24

BTRAC

All Healthcare Systems

Available Vents I Total Vents Available Vents

554 713 7896

514 710 7296 - ~ -

555 704 7996

Healthcare System Stress Score

I

Available Staffed Total Staffed Available Staffed Beds Beds Beds

1752 4 730 3796

1792 4 700 3896 - - - - - 7 1635 4707 3596

Severe

UnclassifiedFor Public Use 59

INTERNAL REPORT - PHI DAT A This report contains Protected Health Information and is not intended for public distribution

San Antonio Healthcare Systems COVI D-19 Patient Count

Positive Patients on 4212020

Positive Patients Trend 312212020 - 412112020

322 327 411 4 6 4 11 4 16

Systems Reporting Daily Morning Data

Health Sys I Heal th Sys2 HS3 HS4 HSS HS6

PUI Patients on 4212020

82 50

PUI Patients Trend 312012020 - 42112020

80

60

40 38

20

o __ _________________ _

4 21 322 3 27 4 I 4 6 41 I 4 1 6 42 1

H Tuesday April Z1 2020 STll=IAC _c

TOT AL Patients on 4212020

132

TOTAL Patients Trend 312212020 - 412112020

150 151

100

50

o __ __________________ _

3122 327 4 1 4 16 4 1 1 4 16 42 1

UnclassifiedFor Public Use 60

HOSPITALS Due DAILY 0900 hrs Hospital PPE IDR Materials Status Medical Dashboard (Bed and Ventilator Status) httpserisstracorgeoc7

EMS Due WEEKLY Friday 1200 hrs httpswwwsurveymonkeycomrEMSPPE2

ALL OTHER Coalition and ARHC Members Due WEEKLY Friday 1200 hrs https www surveymonkeycomrRMOCPPEOuery

1900 041220

Number of Regional Hospitals Reporting PPE Shortfall amp Days Remaining Until Depletion 5 - 7 Da s 8 - 11 Da s 12 - 14 Da s 15+ Da s

0 8 14 5 Data derived from facilities Hospital PPE IDR Materials Status - Facilities listed have indicated a disruption in their supply chain for any of the following PPE N95s Surgical Masks Gowns Gloves Face Shields Goggles

UnclassifiedFor Public Use 61

1015

Weekly COVID-19 Update Epidemiology Program

39 191 97 Tota l Cases Reported Tota l Deaths Re po rted Ever Hospita lized Adm itted to ICU

VI

45

40

35

~ 30 ro u 0 25

1 20

sect 15 z

10

5

0

23

Cases of COVID-19 by Date of Illness Onset (n=880)1 and Cumulative by Date Reported Bexar County 4182020

Female( )Ma le 51 49

210 217 224 32 39 316 323 330 46 413

- Number of Cases - cumulative Cases

1 aased on cor1pleted d31 ai 3s or 4181020 a t 800 PM dditiomd crases 3re 1111der feview

1200

t moo V

QI VI ro u

800 0

~ QI 0

- 600 E 0

u

Nl z ii - 400 ~ _

ro S

- 200 E u

-0

CITY OF SAN ANTONIO METROPOLITAN HEALTH DISTRICT

so 276 Mechanica l Venti lat ion Recovered

Percentage of Cases by Raceethnicity

American IndianAlaska Native

Asian

Black

White

Hispanic

Other

Cases by Age Group

~~ I 39 4n1 i 300 sect 200 z

100 3 0 +------------------~~~~-~~ ----r-~ ~ ~ -

17

0-17 18-40 41-64 65+

Age Grou p in Yea rs

Median ace - 46 years (age range 0-100 years)

UnclassifiedFor Public Use 62

RMOCs Mobile Drive Through COVID-19 Testing over 268000 Square Miles

UnclassifiedFor Public Use 63

= sect111ntomo tprrssmiddotXrws uesce ~

NEW5

Texas San Antonio officials launch investigations of nursing home overrun by coronavirus

LaurenCan1ba Apri112Q20 UpdacedApfd-12020212pm fWBinGi P 0

COVJCgt-19 ~ uitefldid lifo iil5 w~ kriew it inTeitas tradeLmithequtiOllsyouw1nt

nswered illd the issues YMI think we

sAQllid be lnvmlgadllg lndodamp- )Our

email iind an pounditpessbullNllWS journ11Nt will

follow up

Hot Spot Evaluation and Coordination

UnclassifiedFor Public Use 64

RMOC Function in COVID-19 Response

bull Situational awareness bull Integration of public health acute health care and disaster

management functions bull Actionable data from consolidating public health and acute health

care data sources bull Controlling and coordinating hot-spots bull Drive through testing management across the entire State bull Ability to Load balance across multiple health systems and

organizations UnclassifiedFor Public Use 65

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

John Quiroz RN Nurse Manager Los Angeles County Emergency Medical Services

UnclassifiedFor Public Use 66

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Los Angeles (LA) County Medical Operations Coordination Cell (MOCC)

bull 247 Medical amp Health Coordinator for the County and Region I

bull Coordinate Patient Transfers and Transportation bull Coordinate medical and heath resource management bull 911 Providers Hospitals LTC Clinics Dialysis Surgical

67

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATION GATEWAY

Los Angeles County and Region I

68

ifornia Reg1ions

Coastal OES Region n

Southem oes Regiion I

Inl and OES Region IV

Soutiheim Santa Barbara OES Reg Ion VI

I

Kerrn

Los Angeles

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Normal Operations vs Emergency and Disaster Response

Normal Operationsbull DHS Hospital and Clini

System bull EMTALA Transfers bull Air Medical bull Hyperbaric Chamber bull MCI Patient

Destinations bull TransferTransport

c

Emergency Disaster bull Hospital evacuations bull Resource Request bull Alternate Care Sites ndash Mercy ndash LASH ndash IsolationQuarantine

bull TransferTransport bull Prehospital Care Policy

69

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Keys to Success

bull 247 Base of Operationsbull Communicationsndash Telephony Radio Internet ReddiNet

bull DOC Room to expand operation during disasterbull Information System to document and analyze all lines

of businessbull Trained and talented staffbull Planning and exercise

70

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

John Hick MD Hennepin Healthcare MN

UnclassifiedFor Public Use 71

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Minnesota SHCC bull Statewide Healthcare Coordination Centerbull Located at State EOC as well as virtual ndash roughly

40 people directly engaged including regionalleads

bull Joint MDH HSEM MHA 8 regional MN coalitionconstruct

bull Main areas of planning responsendash ndash ndash ndash ndash

Referrals and transfers Alternate care sites Long term care ndash reactive and proactive PPE policy and acquisition Ventilator medical supply acquisition

72

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Referrals and Transfers bull Single phone number for LTC issues including hospital discharge and

COVID + patient support (eg assisted living transfer to COVID +designated SNF)

bull Co-located with SEOC public hotline but different staffing numbers bull Single (separate) phone number for ICU referrals ndash Mainly for greater MN but also inter-metro ndash Awareness of resources on MnTrac and real-time health system

information ndash Also provides direct connection to critical care consultation ndash May also be used to make triage decisions if referral needed and

no resources available (care-in-place recommendations) ndash May also be used to distribute load

73

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Staffing bull

bull

bull

bull

Call-taker ndash Medical background preferred ndash ndash

Gatekeeper for referral to SME May connect caller with resources and then referrals handled per usual

Shift Supervisor ndash ndash

Clinical background and experience with bed placement (eg house nursing supervisor) Manages information resource availability with facilities and more complicatedsituations

Clinician on-call ndash ndash

Critical care Contacts with each major health system critical care for ECMO and other resourceallocation situations

Unit supervisor ndash Works with SHCC manager on overall operations processes protocols

74

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Triggers

bull

bull

LTC ndash ndash ndash

Difficulty obtaining hospital discharges for LTC patients Achieved and hotline operational (Note ndash hotline also coordinates connections to infection preventioncontrol MDH Health Regulation Division palliative care consultations and can trigger strike team evaluation staffing support transfer support)

ICU ndash ndash ndash

lt 10 ICU beds available statewide Request from MHA or a coalition due to difficulty coordinating destinations Further triggers for engagement of clinician at request or when no ICU bedsavailable for reasonable match

75

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Other uses considerations

bull Matching to EMS transport services bull Patient ICU transfer considerations ndash Need for higher level of care ndash first priority ndash ECMO ventilators etc

bull Patients presenting to facility that lacks appropriate resources atbaseline

ndash

ndash

Load balancing ndash second priority bull Convalescent patients bull

bull

Intubated and stable patients (regional ndash if significant capacity under-utilized) Riskbenefit considerations

Resource movement ndash eg ventilators (vs anesthesia machines) or staff (virtual or in-person)

76

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Question amp Answer

77

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Contact Us

asprtraciehhsgov 1-844-5-TRACIE askasprtraciehhsgov

78

  • Developing a Healthcare Coalition Pediatric Surge Annex
  • ASPR TRACIE Three Domains
  • Resources
  • Overview of AAP and Pediatric Centers of Excellence
  • Overview of AAP and Pediatric Centers of Excellence
  • Executive Summary
  • MOCCs Problem Statement
  • A MOCC Aims to
  • MOCCs Concept
  • MOCCs | General Activity Summary
  • MOCCs Toolkit
  • Deanna Dahl-Grove MD FAAP Associate Professor Pediatric Emergency Medicine Rainbow Babies and Childrenrsquos Hospital Member AAP CoDPR Executive Committee13
  • Western Washington MOCC
  • King County LTCF Outbreak
  • Single LTCF - Single Hospital
  • Medical Operations Coordinating Cell
  • Regional COVID Coordinating Center ndash Western Washington
  • Two Surveillance Pillars of the RC3
  • Two Coordination Pillars of the RC3
  • Emergency Response Platform - Microsoft
  • Emergency Response Platform - Microsoft
  • Christopher Newton MD13Associate Professor of Surgery Division of Pediatric Surgery Director of Trauma Care UCSF Benioff Childrenrsquos Hospital Oakland13
  • Michiganrsquos Healthcare Preparedness Program
  • Michigan COVID-19
  • Michigan COVID-19
  • Detroit vs New York City
  • Detroit vs New York City
  • Michigan Healthcare Surge Strategy Goal
  • Michigan Healthcare Surge Strategy Components
  • Relief Hospitals vs Alternate Care Sites
  • Relief Hospital ldquoAskrdquo
  • Relief Hospitals and Patient Redistribution
  • Statewide Inter-Hospital Coordination Unit
  • MOCCs and Patient Redistribution
  • EMResource Relief Hospital Participation
  • MOCC-Facilitated vs Direct Contact Transfers
  • Patient Redistribution ndash 5 Key Elements
  • Relief Hospital Recruitment Challenges
  • Michigan Patient Transfers (41 to 420)
  • MOCCs in Michigan
  • Summary
  • Sarita Chung MD FAAP13Director of Disaster Preparedness Division of Emergency Medicine Childrenrsquos Hospital Boston Member American Academy of Pediatrics (AAP) Council on Disaster Preparedness and Recovery13
  • Regional Disaster Response in Texas Implementation of the RMOC Concept
  • Introduction
  • The Texas Trauma System
  • EHC System Complex Problem Solving
  • 911 Commission
  • Our Experience
  • Managing Wide-Scale Disasters
  • Acute Health Care SystemPublic Health Emergency Management
  • Problems Common to DisastersMust have a credible and workable solution to each of these problemsmdashif we are to improve disaster response
  • MEDCOM
  • How to Integrate Disaster Acute Care and Public Health Systems
  • Regional Medical Operations Center(RMOC)
  • Regional Medical Operations Center
  • Feasible Plan Must work in real world conditions
  • RMOC Abilities and Advantages
  • RMOC Response and Function to COVID-19
  • STRAC Report
  • STRAC Report
  • STRAC Report
  • Weekly COVID-19 Update
  • RMOCsMobile Drive Through COVID-19 Testing over 268000 Square Miles
  • Hot Spot Evaluation and Coordination
  • RMOC Function in COVID-19 Response
  • Moderator Roundtable
  • Los Angeles (LA) County Medical Operations Coordination Cell (MOCC)
  • Los Angeles County and Region I
  • Normal Operations vs Emergency and DisasterResponse
  • Keys to Success
  • Moderator Roundtable
  • Minnesota SHCC
  • Referrals and Transfers
  • Staffing
  • Triggers
  • Other uses considerations
  • Question amp Answer
  • Contact Us

~ - ~--~- ----- -

MOCCs | Toolkit

The MOCCs Toolkit contains information on funding a MOCC standard operating procedures for each type of MOCC including integration with ESF-8 roles and responsibilities staffing and transport coordination

FUNDING

bull FEMA Public Assistancebull FEMA Mission Assignmentbull ASPR Hospital Preparedness

Programbull CDC Public Health Emergency

PreparednessCrisis Agreement

STANDARD OPERATING TRANSPORT PROCEDURES COORDINATION

bull RMOCCSMOCC

bull FMOCC

bull Transportation workflows andbull transfer checklists

Each MOCC SOP includes details on bullbullbullbullbull

MOCC Integration with ESF-8Roles and ResponsibilitiesStaffingOperationsPatient MovementMedical Resource Sharing

The MOCCs Toolkit will be located on ASPR TRACIE

11

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

Steven Mitchell MD FACEP Medical Director Western Washington Regional COVID Coordination Center Medical Director Emergency Department Harborview Medical Center

12 UnclassifiedFor Public Use

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Western Washington MOCC

bull

bull

bull

First US COVID-19 case Jan 21ndash Snohomish County WA

First US COVID-19 death Feb 29ndash King County WA

First major outbreak late FebMarch1

ndash 167 cases at Long-Term Care Facilitybull 101 residents 50 staff and 16 visitorsbull 43 deaths

1 Epidemiology of Covid-19 in a Long-Term Care Facility in King County Washington N Engl J Med 2020 Mar 27

13

UnclassifiedFor Public Use

THE WALL STREET JOURNAL

One Nursing Home 35 Coronavirus Deaths Inside the Kirkland Disaster

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfOR MATIO N GATEWAY

King County LTCF Outbreak

~be ~cu Uork ~itnes

Its Pure Panic A Wrenching Wait at Nursing Home Where Coronavirus Took Hold Cut off from their relatives inside a virus-stricken nursing center families are frantically searching for help and basic information

14

UnclassifiedFor Public Use

Characteristics and Outcomes of 21 Critshyically Ill Patients With COVID-19 in Washshyington State Matt Arentz MD1 Eric Yim MD2 Lindy Klaff MD2 et al

Author Affiliations I Article Information

JAMA Published online March 19 2020 doi101001jama20204326

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Single LTCF - Single Hospital

bull Overwhelmed bull No coordination bull Not isolated example

15

UnclassifiedFor Public Use

~) NORTHWEST HEALTHCARE HARBORVIEW MEDICAL CENTER

UW Medicine [f]KingCounty

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Medical Operations Coordinating Cell

bull Disaster Medical Coordination Center

bull Regional COVID Coordination Center (RC3) ndash Harborview Medical CenterKing County ndash Northwest Health Response Network

16

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Regional COVID Coordinating Center ndash Western Washington

17

UnclassifiedFor Public Use

Staffing

Impacts

Resource

Impacts

Ventilators PPE

urveillance of Hospitals

Health

Surveillance of Congregant

Settings

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Two Surveillance Pillars of the RC3

18

UnclassifiedFor Public Use

Health System __-1

Level Loadin

ealth System

Coordination of Resources

ASPR AUIS1ANT bulllCUTtamp~ ~00

UIPAUDgt1111 ~gtIC UfPO~H HUtTHCdl h oUGpound NC1 HpoundhH0Npound~~

I NfORMAT IONGAIEWAf

Two Coordination Pillars of the RC3

19

UnclassifiedFor Public Use

WA HEALTH G) About f) Stevo Mltchell

E-- Home

Q~ _ (WIJ - _uw_ 0

COVIDbulllltl1-t1 ltD _

ltD _

ltD AvilfllHlty - ~c_

44

J -(--

8 j ((MON_

36 j

--0 18 22 0 42 2~

jll 4Jtbull

r 11H -middot- __ ~ -- I 1rA

I --- --J - 353 600 500 1000 806 00 -- -- --

8 J _

101 25

fj)

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH hoUGpoundNC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATION GATEWAY

Emergency Response Platform - Microsoft

bull Constrained Resources ndash Staffing ndash Beds bull Critical Care bull Acute Care

ndash Equipment bull Ventilators bull PPE

ndash COVID-19 patients

20

UnclassifiedFor Public Use

WA HEALTH C) About - Steve

~ Homo

6-hiyenHiiii+MF _ _ a

KING

43 COVID JM1Q

267

55 CD IDlnn1bned

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfOR MATIO N GATEWAY

Emergency Response Platform - Microsoft

bull Next Releasendash Long Term Care Facilitiesbull COVID-19 Impactsndash Positive Patientsndash Positive Health Care

Workers raquo of staff impacted

bull PPE availability

21

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

William Fales MD FACEP FAEMS Medical Director Division of EMS and Trauma Michigan Department of Health and Human Services

22 UnclassifiedFor Public Use

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Michiganrsquos Healthcare Preparedness Program bull Michigan Department of Health and Human Services ndash Bureau of EMS Trauma and Preparedness

bull 8 Regional Healthcare Coalitions ndash Hospitals EMS LPH EM LTC Tribal Health ndash Regional Coordinator Assistant Coordinator

Medical Director (25 FTE) ndash Regional Medical Coordination Center bull Multi-Agency Coordination Center bull Statewide use of EMResource by hospitals EMS

23

UnclassifiedFor Public Use

p ror

~ SC ON5

Sault Ste Marie

N

bull

Huron

Madison Milwa uk ee Graed Rapids bull bull e bull ~ 3rnia

L~nsi~ g bull - It bull

bullbullbullbull bull bull bull bull De troi t

bull Glwcago bull bull bull

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfOR MATIO N GATEWAY

Michigan COVID-19 bull bull

bull

First 2 cases ndash March 10 Asymmetric epidemiology ndash SE Michigan ndash Extreme Activity ndash Rest of Michigan ndash Sporadic Activity ndash Comparable to other states

Extreme conditions in SE MI ndash Peak hospitalizations gt4400 ndash 12-days with gt1000 on ventilation bull 1223 on ventilation on one day

ndash Peak intubations in 1 day 176 Source John Hopkins Coronavirus Resource Center (Retrieved 4212020)

24

UnclassifiedFor Public Use

Barrie

Toronto

Hamilton

bull bull

bull

Lake Ontario

bull Ro~besterbull

bull

bull

Brockville bull Kingston

~~w voRK

bull bull bull

bull

bull Pt0NfV VAN1A bull

bull

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H I NfOR MATION GATEWAY

bull

bull bull ~ ba riy

bull bull

Michigan COVID-19 bull First 2 cases ndash March 10

Asymmetric epidemiology bull ndash SE Michigan ndash Extreme Activity ndash Rest of Michigan ndash Sporadic Activity ndash Comparable to other states

bull Extreme conditions in SE MI ndash Peak hospitalizations gt4400 ndash 12-days with gt1000 on ventilation bull 1223 on ventilation on one day

ndash Peak intubations in 1 day 176 Source John Hopkins Coronavirus Resource Center (Retrieved 4212020)

25

UnclassifiedFor Public Use

I I I I I I I I I I I I I

ASPR TR AC IE ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Detroit vs New York City COVID-19 Daily Hospital Admissions

New York City vs Detroit 1800 1600 1400 1200 1000 800 600 400 200 0

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21

NY City Detroit

Source MI EMResource

NYC NYC Department of Health and Mental Hygiene 26

UnclassifiedFor Public Use ASPR TR AC IE ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Detroit vs New York City

1 1 I 11111 111 11 11 1111 1 II II 1 1 1

400

300

200

COVID-19 Daily Hospital Admissions Per 1 Million PopulationNew York City vs Detroit

40-Day Post-Outbreak Mortality bull NY City 646 deaths per million bull Detroit 919 deaths per million

100

0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21

NY City Detroit

Source MI EMResource

NYC NYC Department of Health and Mental Hygiene 27

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Michigan Healthcare Surge Strategy Goal bull Save lives and reduce pain and suffering by optimizing

the use of the statersquos healthcare resources ndash Extend conventional standards of care to as many

patients as possible ndash Minimize the need for crisis standards of care bull Especially while conventional capacity exists

28

UnclassifiedFor Public Use

--

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Michigan Healthcare Surge Strategy Components bull Relief Hospitals

bull Alternate Care Sites EMS

ndash Home Care Sites

ndash Relief Personnel

29

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Relief Hospitals vs Alternate Care Sites bull Relief Hospitals The objective is to extend the

conventional standard of care to as many citizens in need as possible (ie minimize the need to move intocrisis standards of care)

bull Alternate Care Sites (ACS) The objective is to delivercrisis standards of care (as close to the conventional standard of care as possible) in extreme conditions in which the conventional standard of care can not be provided at overloaded hospitals

30

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Relief Hospital ldquoAskrdquo bull Hospitals have been previously asked to be able to

surge an additional 20 above average daily census ndash Increased to 50 ldquosuper surgerdquo

bull Relief Hospitals provide 10 of their expanded capacity to assist severely impacted hospitals ndash While preserving 50 of super-surge capacity bull Many hospitals at very low census

31

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Relief Hospitals and Patient Redistribution

bull Intra-Health System Transfer ndash Coordinated by specific health system

bull Intra-Regional Transfer ndash Coordinated by Regional Medical Coordination Center

bull Statewide Transfer ndash Coordinated by Inter-Hospital Coordination Unit bull AKA Medical Operations Coordination Cell (MOCC)

32

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Statewide Inter-Hospital Coordination Unit State EmergencyOperations Center

Planning Finance Operations

Health Branch

Inter-HospitalCoordination Unit

Physician Consultant

EMS Coordination Group

Logistics

MDHHS Health Emergency Operations

Center

Medical Operations

Coordination Cell

33

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

MOCCs and Patient Redistribution Regional Medical

Coordination Center bull Relief hospitals declare status on

EMResource bull RMCC receives request from

transferring hospital bull RMCC identifies Relief Hospital(s) bull Transferring hospital contacts

Relief Hospital directly bull Relief Hospital accepts patient(s) bull RMCC coordinates EMS PRN

Statewide Inter-Hospital Coordination Unit

Relief hospitals declare status on EMResource

IHCU receives request from RMCC on behalf of transferring hospital

IHCU identifies Relief Hospital(s) Transferring hospital contacts Relief

Hospital directly Relief Hospital accepts patient(s) IHCU coordinates EMS PRN

34

UnclassifiedFor Public Use

Critical 2 Critical 3 Non- 4 Non- Willing to Willing to Comment Care Bed - Care Bed - Critical Critical Take Take Non-COVID-19 non- Care Bed- Care Bed - COVID-19 COVID-19

COVID-19 COVID-19 non- Patients Patients COVID-19

No Yes

22 0 0 o - 4 4 16 24

1 1 5 5

h Ctr 40 8 8 10

1 0 5 5

68 13 34 51

2 Critical 3 Non- 4 Non- Willing to Willing to Comment Care Bed Critical Critical Take Take Non-bull non- Care Bed Care Bed COVID-19 COVID-19 COVID-19 - - non- Patients Patients

COVID-19 COVID-19

nton 0 0 0 0 No No

0 0 24 3 No No Already exceeding critical No No Already exceeding critical

0 0 0 0 ----Already exceeding critical

0 Already exceeding critical

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

EMResource Relief Hospital Participation

35

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

MOCC-Facilitated vs Direct Contact Transfers MOCC Facilitated

bull Hospital has need to transfer bull Regional State MOCC

contacted bull EMResource reviewed by MOCC

to identify Relief Hospitals bull MOCC connects transferring

hospital to Relief Hospital bull Relief Hospital accepts

patient(s) bull MOCC coordinates EMS PRN

Direct Contact Hospital has need to transfer Regional State MOCC

bypassed EMResource reviewed by hospital

to identify Relief Hospitals Transferring hospital contacts

Relief Hospital directly Relief Hospital accepts

patient(s) MOCC coordinates EMS PRN

36

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Patient Redistribution ndash 5 Key Elements

bull bull bull bull bull

Transferring Hospitals Coordinating entity (MOCCs) Situational awareness platform (EMResource) EMS Relief Hospitals

37

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Relief Hospital Recruitment Challenges

Why were so many hospitals in minimally impacted regions resistant to accept patients bull Fea

bull Fear of introducing bringing COVID-19 into their hospital

r of impending ldquostormrdquo ndash ldquoItrsquos just a matter of time till wersquore Detroitrdquo

Need for Epidemiologic Intelligence

38

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Michigan Patient Transfers (41 to 420)

SE MI SCEC MI West and North MI

Region 2N 2S 1 3 5 6 7 8 TOTAL Transferred In 322 457 41 27 38 15 34 25 959 Transferred Out 275 443 46 54 24 20 20 15 897

~15 via MOCC-Facilitated ~85 VIA Direct Contact ~30 Intra-System Transfers

Source EMResource ndash Self-reported by hospitals 39

UnclassifiedFor Public Use

Bureau of EMS Trauma amp Preparedness

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

MOCCs in Michigan

bull Role Facilitation not control bull Staffing at State MOCC ndash Experienced paramedics EMS control center bull Remote component to SEOC

bull Physician role ndash Consultative problem solving medical leadership

bull Use of statewide hospital status application essential ndash Allows hospitals to connect directly

40

UnclassifiedFor Public Use

DHHS Michigan Department or Health amp Human Services

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Summary bull Relief Hospital concept works bull Statewide MOCC successful in coordinating transfers bull EMResource serves as an invaluable tool for

identifying Relief Hospitals bull Decentralized approach where hospitals in need

contact hospitals with capacity requires minimal central coordination

bull Recruitment of Relief Hospitals can be challenging

41

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

Ronald Stewart MD Chair Department of Surgery UT Health San Antonio Long School of Medicine Eric Epley Executive Director CEO Southwest Texas Regional Advisory Council for Trauma (STRAC)

UnclassifiedFor Public Use 42

~ University - Health System

Regional Disaster Response in Texas Implementation of the

RMOC Concept Ronald M Stewart Eric Epley Brian Eastridge Dudley Wait Joe Palifini Dave Miramontes Craig Cooley Donald

Jenkins and the Southwest Texas Regional Advisory Council Team and

Texas Emergency Medical Task Force Region Leaders

ASPR Tracie Webinar April 24 2020

UnclassifiedFor Public Use 43

SouchweGt Tebullas Region1il Aduisory Council

Introduction

UnclassifiedFor Public Use

bull

bull

Trauma system development

bull Routine multiple small-scale disasters

bull Structured cooperation and communication Trauma system infrastructure for

bull bull

Disaster Stroke STEMI Mental Health Perinatal

bull Trauma System Complete Evolution to EmergencyHealth Care SystemmdashWill use Trauma System andEmergency Health Care System interchangeably

bull Health Care Coalition

bull Right Patient Right Place Right Time 44

THE TEXAS TRAUMA SYSTEM

UnclassifiedFor Public Use

22 TRAUMA SERVICE AREAS

REGIONAL ADVISORY COUNCILS

TRAUMA CENTER DESIGNATIONS

STANDARDS OF CARE

HOSPITAL PREPAREDNESS GRANTS

CONSISTENCY THROUGHOUT URBAN SUBURBAN RURAL AND

FRONTIER

45

Southwest Teus Regional Ad11lsory Council

l The Committee -~

on Trauma 1 middot

EHC System Complex Problem Solving

bull Maximally inclusive with respect to stakeholders bull Dialogue and consensus centered upon bull Whatrsquos the right thing to do for the patient or population being served

bull Timely bull Structured cooperation bull Communication ndash Robust and redundant bull Actionable data

bull Bias for action bull Performance improvement processes

UnclassifiedFor Public Use 46

911 Commission

1) FAILURE OF IMAGINATION

2) FAILURE OF POLICY (A FAILURE TO HAVE THE RIGHT INFRASTRUCTURE IN PLACE)

3) FAILURE OF CAPABILITY (A FAILURE TO HAVE THE RIGHT RESOURCES)

4) FAILURE OF MANAGEMENT (THE FAILURE TO COORDINATE THE AVAILABLE RESOURCES AND INFRASTRUCTURE)

Challenge of Large-Scale Disaster Preparation and Management

UnclassifiedFor Public Use 47

Southwest Tecas Regional Advisory Council

Our Experience

A functioning regional trauma (EHC) system provides the framework for an effective response to large-scale disasters

Education and drills are not enough

Linked regional medical operations centers ( or MOCCs) critical to effective disaster response from all causes

UnclassifiedFor Public Use 48

a

Southwest Texas Regional Advisory Council

Managing Wide-Scale Disasters

UnclassifiedFor Public Use 49

Acute Health Care System

bull Critical for emergency response and treatment of acute illness or injury

bull Mostly private and public mix bull Services to individuals bull Distributed and complex

network of providers bull Decisions made clinically

within minutes to hours

Public Health System

bull Largely responsible for most significant health improvements

bull Safety and wellbeing of populations

bull Multidisciplinary science bull Mainly public with centralized

communication bull Decisions with deliberation

and testing usually takes days

EmergencyManagement System

Local State

Federal Emergency Management Response

These Three Systems Must Function Seamlessly and Flawlessly Together

Acute Health Care System

Public Health

Emergency Management

UnclassifiedFor Public Use 50

Communications Problems Common to failures Disasters

Unworkable and Must have a credible and untested plans workable solution to each of these problemsmdashif we are to improve disaster response Lack of coordinated

response UnclassifiedFor Public Use 51

MEDCOM

bull Trauma Transfers-500mo bull Air Medical Management bull Trauma Team Paging bull MCI load-balancing bull Navigation of mental health

patients via Law Enforcement directly topsychiatric facilities

UnclassifiedFor Public Use 52

D D

D D

How to Integrate Disaster Acute Care and Public Health Systems

bull Trauma MEDCOM Communications Center

bull Regional Medical Operations Center

bull Integrated with Local Emergency Operations Center(EOC)

bull Linked to State Emergency Operations Center

UnclassifiedFor Public Use

bull Linked to Federal Emergency Management System53

Southwest Texas Regional Aduisory Council Regional Medical Operations Center (RMOC)

UnclassifiedFor Public Use

Upregulated MEDCOMmdashdramatically enhanced data and comm Functional for 17 years in San Antonio bull Essential elements

bull Formal agreements insuring collaborationbull Representatives of all major stakeholders in one room-physical or virtualbull Formal communication link to the Emergency Operations Centers (EOC)bull Fault tolerant communications systemsbull Software systems ndashWebEOC software

bull bull bull

Monitor and coordinate all critical hospital capacity Monitor all critical public health data Monitor and coordinate all critical EMS agencies

bull Direct tie to the EOC and SOCbull EMTF functionmdashAbility to physically expand and adapt Emergency Medical Task

Forces amp Mobile Medical Units54

Regional Medical Operations Center (RMOC) Regional Medical Operations Center (RMOC)

UnclassifiedFor Public Use 55

Feasible Plan Must work in

real world conditions

UnclassifiedFor Public Use 56

Southwest Te11as Regional Adv isory Council

RMOC Abilities and Advantages

bull Situational AwarenessmdashRegional Consciousness bull Virtual expansion of bed capacity

bull Distribute to all regional facilitiesmdashnot just a few ndashMany Hands Make Light Work bull Proven many times over 15 yearsmdashdistribution of 1000s of patients over a few days

bull Enables health care regional response teams bull Multi-agency rescue teamsmdashswift water rescue etc bull Mobile medical unitsmdashtemporary hospital replacements or augments

bull Load balancing during a surge of patients bull Network with other regions ndash8 RMOC equivalents in Texas bull Integration of Public Health Acute Care and Disaster Management Systems

UnclassifiedFor Public Use 57

Vancouver

Seattle

Idaho Oregon

Nevada

San Francisco

California

lls Angeles

Montana No11 Dakota

Minnesota

South Dakcta

Wyoming

Wisconsin

Iowa Ne~raska

Toronto c ~New Y0rk Boston Detroit middot

ChicatJo middotimiddot New r ark

Denver Oli io

St Louis Kansas

K~ ntucilty Vitgin 1c1

tfort Ca r0 l1na

New Mexico Arlltansas

Atla11ta Oaas

Georgiamp

Texas

Houston

Monterrey C - Gulf of

Miami

RMOC Response and Function to COVID-19

UnclassifiedFor Public Use 58

INTERNAL REPORT - PHI DATA This report contains Protected Health Information and is not intended for public distribution

Date COVID+ Patients COVD+ in ICU

04212020 82

04202020 81 -

04192020 81

Normal

Part ici pating HCS COVID Data as of 0815 Zl-Apr-20

VentBed Data as of 0910 21-Apr-20

41

41

41

COVID+ on Ventilator

24

25

24

BTRAC

All Healthcare Systems

Available Vents I Total Vents Available Vents

554 713 7896

514 710 7296 - ~ -

555 704 7996

Healthcare System Stress Score

I

Available Staffed Total Staffed Available Staffed Beds Beds Beds

1752 4 730 3796

1792 4 700 3896 - - - - - 7 1635 4707 3596

Severe

UnclassifiedFor Public Use 59

INTERNAL REPORT - PHI DAT A This report contains Protected Health Information and is not intended for public distribution

San Antonio Healthcare Systems COVI D-19 Patient Count

Positive Patients on 4212020

Positive Patients Trend 312212020 - 412112020

322 327 411 4 6 4 11 4 16

Systems Reporting Daily Morning Data

Health Sys I Heal th Sys2 HS3 HS4 HSS HS6

PUI Patients on 4212020

82 50

PUI Patients Trend 312012020 - 42112020

80

60

40 38

20

o __ _________________ _

4 21 322 3 27 4 I 4 6 41 I 4 1 6 42 1

H Tuesday April Z1 2020 STll=IAC _c

TOT AL Patients on 4212020

132

TOTAL Patients Trend 312212020 - 412112020

150 151

100

50

o __ __________________ _

3122 327 4 1 4 16 4 1 1 4 16 42 1

UnclassifiedFor Public Use 60

HOSPITALS Due DAILY 0900 hrs Hospital PPE IDR Materials Status Medical Dashboard (Bed and Ventilator Status) httpserisstracorgeoc7

EMS Due WEEKLY Friday 1200 hrs httpswwwsurveymonkeycomrEMSPPE2

ALL OTHER Coalition and ARHC Members Due WEEKLY Friday 1200 hrs https www surveymonkeycomrRMOCPPEOuery

1900 041220

Number of Regional Hospitals Reporting PPE Shortfall amp Days Remaining Until Depletion 5 - 7 Da s 8 - 11 Da s 12 - 14 Da s 15+ Da s

0 8 14 5 Data derived from facilities Hospital PPE IDR Materials Status - Facilities listed have indicated a disruption in their supply chain for any of the following PPE N95s Surgical Masks Gowns Gloves Face Shields Goggles

UnclassifiedFor Public Use 61

1015

Weekly COVID-19 Update Epidemiology Program

39 191 97 Tota l Cases Reported Tota l Deaths Re po rted Ever Hospita lized Adm itted to ICU

VI

45

40

35

~ 30 ro u 0 25

1 20

sect 15 z

10

5

0

23

Cases of COVID-19 by Date of Illness Onset (n=880)1 and Cumulative by Date Reported Bexar County 4182020

Female( )Ma le 51 49

210 217 224 32 39 316 323 330 46 413

- Number of Cases - cumulative Cases

1 aased on cor1pleted d31 ai 3s or 4181020 a t 800 PM dditiomd crases 3re 1111der feview

1200

t moo V

QI VI ro u

800 0

~ QI 0

- 600 E 0

u

Nl z ii - 400 ~ _

ro S

- 200 E u

-0

CITY OF SAN ANTONIO METROPOLITAN HEALTH DISTRICT

so 276 Mechanica l Venti lat ion Recovered

Percentage of Cases by Raceethnicity

American IndianAlaska Native

Asian

Black

White

Hispanic

Other

Cases by Age Group

~~ I 39 4n1 i 300 sect 200 z

100 3 0 +------------------~~~~-~~ ----r-~ ~ ~ -

17

0-17 18-40 41-64 65+

Age Grou p in Yea rs

Median ace - 46 years (age range 0-100 years)

UnclassifiedFor Public Use 62

RMOCs Mobile Drive Through COVID-19 Testing over 268000 Square Miles

UnclassifiedFor Public Use 63

= sect111ntomo tprrssmiddotXrws uesce ~

NEW5

Texas San Antonio officials launch investigations of nursing home overrun by coronavirus

LaurenCan1ba Apri112Q20 UpdacedApfd-12020212pm fWBinGi P 0

COVJCgt-19 ~ uitefldid lifo iil5 w~ kriew it inTeitas tradeLmithequtiOllsyouw1nt

nswered illd the issues YMI think we

sAQllid be lnvmlgadllg lndodamp- )Our

email iind an pounditpessbullNllWS journ11Nt will

follow up

Hot Spot Evaluation and Coordination

UnclassifiedFor Public Use 64

RMOC Function in COVID-19 Response

bull Situational awareness bull Integration of public health acute health care and disaster

management functions bull Actionable data from consolidating public health and acute health

care data sources bull Controlling and coordinating hot-spots bull Drive through testing management across the entire State bull Ability to Load balance across multiple health systems and

organizations UnclassifiedFor Public Use 65

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

John Quiroz RN Nurse Manager Los Angeles County Emergency Medical Services

UnclassifiedFor Public Use 66

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Los Angeles (LA) County Medical Operations Coordination Cell (MOCC)

bull 247 Medical amp Health Coordinator for the County and Region I

bull Coordinate Patient Transfers and Transportation bull Coordinate medical and heath resource management bull 911 Providers Hospitals LTC Clinics Dialysis Surgical

67

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATION GATEWAY

Los Angeles County and Region I

68

ifornia Reg1ions

Coastal OES Region n

Southem oes Regiion I

Inl and OES Region IV

Soutiheim Santa Barbara OES Reg Ion VI

I

Kerrn

Los Angeles

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Normal Operations vs Emergency and Disaster Response

Normal Operationsbull DHS Hospital and Clini

System bull EMTALA Transfers bull Air Medical bull Hyperbaric Chamber bull MCI Patient

Destinations bull TransferTransport

c

Emergency Disaster bull Hospital evacuations bull Resource Request bull Alternate Care Sites ndash Mercy ndash LASH ndash IsolationQuarantine

bull TransferTransport bull Prehospital Care Policy

69

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Keys to Success

bull 247 Base of Operationsbull Communicationsndash Telephony Radio Internet ReddiNet

bull DOC Room to expand operation during disasterbull Information System to document and analyze all lines

of businessbull Trained and talented staffbull Planning and exercise

70

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

John Hick MD Hennepin Healthcare MN

UnclassifiedFor Public Use 71

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Minnesota SHCC bull Statewide Healthcare Coordination Centerbull Located at State EOC as well as virtual ndash roughly

40 people directly engaged including regionalleads

bull Joint MDH HSEM MHA 8 regional MN coalitionconstruct

bull Main areas of planning responsendash ndash ndash ndash ndash

Referrals and transfers Alternate care sites Long term care ndash reactive and proactive PPE policy and acquisition Ventilator medical supply acquisition

72

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Referrals and Transfers bull Single phone number for LTC issues including hospital discharge and

COVID + patient support (eg assisted living transfer to COVID +designated SNF)

bull Co-located with SEOC public hotline but different staffing numbers bull Single (separate) phone number for ICU referrals ndash Mainly for greater MN but also inter-metro ndash Awareness of resources on MnTrac and real-time health system

information ndash Also provides direct connection to critical care consultation ndash May also be used to make triage decisions if referral needed and

no resources available (care-in-place recommendations) ndash May also be used to distribute load

73

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Staffing bull

bull

bull

bull

Call-taker ndash Medical background preferred ndash ndash

Gatekeeper for referral to SME May connect caller with resources and then referrals handled per usual

Shift Supervisor ndash ndash

Clinical background and experience with bed placement (eg house nursing supervisor) Manages information resource availability with facilities and more complicatedsituations

Clinician on-call ndash ndash

Critical care Contacts with each major health system critical care for ECMO and other resourceallocation situations

Unit supervisor ndash Works with SHCC manager on overall operations processes protocols

74

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Triggers

bull

bull

LTC ndash ndash ndash

Difficulty obtaining hospital discharges for LTC patients Achieved and hotline operational (Note ndash hotline also coordinates connections to infection preventioncontrol MDH Health Regulation Division palliative care consultations and can trigger strike team evaluation staffing support transfer support)

ICU ndash ndash ndash

lt 10 ICU beds available statewide Request from MHA or a coalition due to difficulty coordinating destinations Further triggers for engagement of clinician at request or when no ICU bedsavailable for reasonable match

75

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Other uses considerations

bull Matching to EMS transport services bull Patient ICU transfer considerations ndash Need for higher level of care ndash first priority ndash ECMO ventilators etc

bull Patients presenting to facility that lacks appropriate resources atbaseline

ndash

ndash

Load balancing ndash second priority bull Convalescent patients bull

bull

Intubated and stable patients (regional ndash if significant capacity under-utilized) Riskbenefit considerations

Resource movement ndash eg ventilators (vs anesthesia machines) or staff (virtual or in-person)

76

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Question amp Answer

77

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Contact Us

asprtraciehhsgov 1-844-5-TRACIE askasprtraciehhsgov

78

  • Developing a Healthcare Coalition Pediatric Surge Annex
  • ASPR TRACIE Three Domains
  • Resources
  • Overview of AAP and Pediatric Centers of Excellence
  • Overview of AAP and Pediatric Centers of Excellence
  • Executive Summary
  • MOCCs Problem Statement
  • A MOCC Aims to
  • MOCCs Concept
  • MOCCs | General Activity Summary
  • MOCCs Toolkit
  • Deanna Dahl-Grove MD FAAP Associate Professor Pediatric Emergency Medicine Rainbow Babies and Childrenrsquos Hospital Member AAP CoDPR Executive Committee13
  • Western Washington MOCC
  • King County LTCF Outbreak
  • Single LTCF - Single Hospital
  • Medical Operations Coordinating Cell
  • Regional COVID Coordinating Center ndash Western Washington
  • Two Surveillance Pillars of the RC3
  • Two Coordination Pillars of the RC3
  • Emergency Response Platform - Microsoft
  • Emergency Response Platform - Microsoft
  • Christopher Newton MD13Associate Professor of Surgery Division of Pediatric Surgery Director of Trauma Care UCSF Benioff Childrenrsquos Hospital Oakland13
  • Michiganrsquos Healthcare Preparedness Program
  • Michigan COVID-19
  • Michigan COVID-19
  • Detroit vs New York City
  • Detroit vs New York City
  • Michigan Healthcare Surge Strategy Goal
  • Michigan Healthcare Surge Strategy Components
  • Relief Hospitals vs Alternate Care Sites
  • Relief Hospital ldquoAskrdquo
  • Relief Hospitals and Patient Redistribution
  • Statewide Inter-Hospital Coordination Unit
  • MOCCs and Patient Redistribution
  • EMResource Relief Hospital Participation
  • MOCC-Facilitated vs Direct Contact Transfers
  • Patient Redistribution ndash 5 Key Elements
  • Relief Hospital Recruitment Challenges
  • Michigan Patient Transfers (41 to 420)
  • MOCCs in Michigan
  • Summary
  • Sarita Chung MD FAAP13Director of Disaster Preparedness Division of Emergency Medicine Childrenrsquos Hospital Boston Member American Academy of Pediatrics (AAP) Council on Disaster Preparedness and Recovery13
  • Regional Disaster Response in Texas Implementation of the RMOC Concept
  • Introduction
  • The Texas Trauma System
  • EHC System Complex Problem Solving
  • 911 Commission
  • Our Experience
  • Managing Wide-Scale Disasters
  • Acute Health Care SystemPublic Health Emergency Management
  • Problems Common to DisastersMust have a credible and workable solution to each of these problemsmdashif we are to improve disaster response
  • MEDCOM
  • How to Integrate Disaster Acute Care and Public Health Systems
  • Regional Medical Operations Center(RMOC)
  • Regional Medical Operations Center
  • Feasible Plan Must work in real world conditions
  • RMOC Abilities and Advantages
  • RMOC Response and Function to COVID-19
  • STRAC Report
  • STRAC Report
  • STRAC Report
  • Weekly COVID-19 Update
  • RMOCsMobile Drive Through COVID-19 Testing over 268000 Square Miles
  • Hot Spot Evaluation and Coordination
  • RMOC Function in COVID-19 Response
  • Moderator Roundtable
  • Los Angeles (LA) County Medical Operations Coordination Cell (MOCC)
  • Los Angeles County and Region I
  • Normal Operations vs Emergency and DisasterResponse
  • Keys to Success
  • Moderator Roundtable
  • Minnesota SHCC
  • Referrals and Transfers
  • Staffing
  • Triggers
  • Other uses considerations
  • Question amp Answer
  • Contact Us

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

Steven Mitchell MD FACEP Medical Director Western Washington Regional COVID Coordination Center Medical Director Emergency Department Harborview Medical Center

12 UnclassifiedFor Public Use

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Western Washington MOCC

bull

bull

bull

First US COVID-19 case Jan 21ndash Snohomish County WA

First US COVID-19 death Feb 29ndash King County WA

First major outbreak late FebMarch1

ndash 167 cases at Long-Term Care Facilitybull 101 residents 50 staff and 16 visitorsbull 43 deaths

1 Epidemiology of Covid-19 in a Long-Term Care Facility in King County Washington N Engl J Med 2020 Mar 27

13

UnclassifiedFor Public Use

THE WALL STREET JOURNAL

One Nursing Home 35 Coronavirus Deaths Inside the Kirkland Disaster

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfOR MATIO N GATEWAY

King County LTCF Outbreak

~be ~cu Uork ~itnes

Its Pure Panic A Wrenching Wait at Nursing Home Where Coronavirus Took Hold Cut off from their relatives inside a virus-stricken nursing center families are frantically searching for help and basic information

14

UnclassifiedFor Public Use

Characteristics and Outcomes of 21 Critshyically Ill Patients With COVID-19 in Washshyington State Matt Arentz MD1 Eric Yim MD2 Lindy Klaff MD2 et al

Author Affiliations I Article Information

JAMA Published online March 19 2020 doi101001jama20204326

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Single LTCF - Single Hospital

bull Overwhelmed bull No coordination bull Not isolated example

15

UnclassifiedFor Public Use

~) NORTHWEST HEALTHCARE HARBORVIEW MEDICAL CENTER

UW Medicine [f]KingCounty

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Medical Operations Coordinating Cell

bull Disaster Medical Coordination Center

bull Regional COVID Coordination Center (RC3) ndash Harborview Medical CenterKing County ndash Northwest Health Response Network

16

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Regional COVID Coordinating Center ndash Western Washington

17

UnclassifiedFor Public Use

Staffing

Impacts

Resource

Impacts

Ventilators PPE

urveillance of Hospitals

Health

Surveillance of Congregant

Settings

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Two Surveillance Pillars of the RC3

18

UnclassifiedFor Public Use

Health System __-1

Level Loadin

ealth System

Coordination of Resources

ASPR AUIS1ANT bulllCUTtamp~ ~00

UIPAUDgt1111 ~gtIC UfPO~H HUtTHCdl h oUGpound NC1 HpoundhH0Npound~~

I NfORMAT IONGAIEWAf

Two Coordination Pillars of the RC3

19

UnclassifiedFor Public Use

WA HEALTH G) About f) Stevo Mltchell

E-- Home

Q~ _ (WIJ - _uw_ 0

COVIDbulllltl1-t1 ltD _

ltD _

ltD AvilfllHlty - ~c_

44

J -(--

8 j ((MON_

36 j

--0 18 22 0 42 2~

jll 4Jtbull

r 11H -middot- __ ~ -- I 1rA

I --- --J - 353 600 500 1000 806 00 -- -- --

8 J _

101 25

fj)

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH hoUGpoundNC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATION GATEWAY

Emergency Response Platform - Microsoft

bull Constrained Resources ndash Staffing ndash Beds bull Critical Care bull Acute Care

ndash Equipment bull Ventilators bull PPE

ndash COVID-19 patients

20

UnclassifiedFor Public Use

WA HEALTH C) About - Steve

~ Homo

6-hiyenHiiii+MF _ _ a

KING

43 COVID JM1Q

267

55 CD IDlnn1bned

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfOR MATIO N GATEWAY

Emergency Response Platform - Microsoft

bull Next Releasendash Long Term Care Facilitiesbull COVID-19 Impactsndash Positive Patientsndash Positive Health Care

Workers raquo of staff impacted

bull PPE availability

21

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

William Fales MD FACEP FAEMS Medical Director Division of EMS and Trauma Michigan Department of Health and Human Services

22 UnclassifiedFor Public Use

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Michiganrsquos Healthcare Preparedness Program bull Michigan Department of Health and Human Services ndash Bureau of EMS Trauma and Preparedness

bull 8 Regional Healthcare Coalitions ndash Hospitals EMS LPH EM LTC Tribal Health ndash Regional Coordinator Assistant Coordinator

Medical Director (25 FTE) ndash Regional Medical Coordination Center bull Multi-Agency Coordination Center bull Statewide use of EMResource by hospitals EMS

23

UnclassifiedFor Public Use

p ror

~ SC ON5

Sault Ste Marie

N

bull

Huron

Madison Milwa uk ee Graed Rapids bull bull e bull ~ 3rnia

L~nsi~ g bull - It bull

bullbullbullbull bull bull bull bull De troi t

bull Glwcago bull bull bull

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfOR MATIO N GATEWAY

Michigan COVID-19 bull bull

bull

First 2 cases ndash March 10 Asymmetric epidemiology ndash SE Michigan ndash Extreme Activity ndash Rest of Michigan ndash Sporadic Activity ndash Comparable to other states

Extreme conditions in SE MI ndash Peak hospitalizations gt4400 ndash 12-days with gt1000 on ventilation bull 1223 on ventilation on one day

ndash Peak intubations in 1 day 176 Source John Hopkins Coronavirus Resource Center (Retrieved 4212020)

24

UnclassifiedFor Public Use

Barrie

Toronto

Hamilton

bull bull

bull

Lake Ontario

bull Ro~besterbull

bull

bull

Brockville bull Kingston

~~w voRK

bull bull bull

bull

bull Pt0NfV VAN1A bull

bull

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H I NfOR MATION GATEWAY

bull

bull bull ~ ba riy

bull bull

Michigan COVID-19 bull First 2 cases ndash March 10

Asymmetric epidemiology bull ndash SE Michigan ndash Extreme Activity ndash Rest of Michigan ndash Sporadic Activity ndash Comparable to other states

bull Extreme conditions in SE MI ndash Peak hospitalizations gt4400 ndash 12-days with gt1000 on ventilation bull 1223 on ventilation on one day

ndash Peak intubations in 1 day 176 Source John Hopkins Coronavirus Resource Center (Retrieved 4212020)

25

UnclassifiedFor Public Use

I I I I I I I I I I I I I

ASPR TR AC IE ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Detroit vs New York City COVID-19 Daily Hospital Admissions

New York City vs Detroit 1800 1600 1400 1200 1000 800 600 400 200 0

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21

NY City Detroit

Source MI EMResource

NYC NYC Department of Health and Mental Hygiene 26

UnclassifiedFor Public Use ASPR TR AC IE ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Detroit vs New York City

1 1 I 11111 111 11 11 1111 1 II II 1 1 1

400

300

200

COVID-19 Daily Hospital Admissions Per 1 Million PopulationNew York City vs Detroit

40-Day Post-Outbreak Mortality bull NY City 646 deaths per million bull Detroit 919 deaths per million

100

0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21

NY City Detroit

Source MI EMResource

NYC NYC Department of Health and Mental Hygiene 27

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Michigan Healthcare Surge Strategy Goal bull Save lives and reduce pain and suffering by optimizing

the use of the statersquos healthcare resources ndash Extend conventional standards of care to as many

patients as possible ndash Minimize the need for crisis standards of care bull Especially while conventional capacity exists

28

UnclassifiedFor Public Use

--

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Michigan Healthcare Surge Strategy Components bull Relief Hospitals

bull Alternate Care Sites EMS

ndash Home Care Sites

ndash Relief Personnel

29

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Relief Hospitals vs Alternate Care Sites bull Relief Hospitals The objective is to extend the

conventional standard of care to as many citizens in need as possible (ie minimize the need to move intocrisis standards of care)

bull Alternate Care Sites (ACS) The objective is to delivercrisis standards of care (as close to the conventional standard of care as possible) in extreme conditions in which the conventional standard of care can not be provided at overloaded hospitals

30

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Relief Hospital ldquoAskrdquo bull Hospitals have been previously asked to be able to

surge an additional 20 above average daily census ndash Increased to 50 ldquosuper surgerdquo

bull Relief Hospitals provide 10 of their expanded capacity to assist severely impacted hospitals ndash While preserving 50 of super-surge capacity bull Many hospitals at very low census

31

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Relief Hospitals and Patient Redistribution

bull Intra-Health System Transfer ndash Coordinated by specific health system

bull Intra-Regional Transfer ndash Coordinated by Regional Medical Coordination Center

bull Statewide Transfer ndash Coordinated by Inter-Hospital Coordination Unit bull AKA Medical Operations Coordination Cell (MOCC)

32

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Statewide Inter-Hospital Coordination Unit State EmergencyOperations Center

Planning Finance Operations

Health Branch

Inter-HospitalCoordination Unit

Physician Consultant

EMS Coordination Group

Logistics

MDHHS Health Emergency Operations

Center

Medical Operations

Coordination Cell

33

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

MOCCs and Patient Redistribution Regional Medical

Coordination Center bull Relief hospitals declare status on

EMResource bull RMCC receives request from

transferring hospital bull RMCC identifies Relief Hospital(s) bull Transferring hospital contacts

Relief Hospital directly bull Relief Hospital accepts patient(s) bull RMCC coordinates EMS PRN

Statewide Inter-Hospital Coordination Unit

Relief hospitals declare status on EMResource

IHCU receives request from RMCC on behalf of transferring hospital

IHCU identifies Relief Hospital(s) Transferring hospital contacts Relief

Hospital directly Relief Hospital accepts patient(s) IHCU coordinates EMS PRN

34

UnclassifiedFor Public Use

Critical 2 Critical 3 Non- 4 Non- Willing to Willing to Comment Care Bed - Care Bed - Critical Critical Take Take Non-COVID-19 non- Care Bed- Care Bed - COVID-19 COVID-19

COVID-19 COVID-19 non- Patients Patients COVID-19

No Yes

22 0 0 o - 4 4 16 24

1 1 5 5

h Ctr 40 8 8 10

1 0 5 5

68 13 34 51

2 Critical 3 Non- 4 Non- Willing to Willing to Comment Care Bed Critical Critical Take Take Non-bull non- Care Bed Care Bed COVID-19 COVID-19 COVID-19 - - non- Patients Patients

COVID-19 COVID-19

nton 0 0 0 0 No No

0 0 24 3 No No Already exceeding critical No No Already exceeding critical

0 0 0 0 ----Already exceeding critical

0 Already exceeding critical

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

EMResource Relief Hospital Participation

35

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

MOCC-Facilitated vs Direct Contact Transfers MOCC Facilitated

bull Hospital has need to transfer bull Regional State MOCC

contacted bull EMResource reviewed by MOCC

to identify Relief Hospitals bull MOCC connects transferring

hospital to Relief Hospital bull Relief Hospital accepts

patient(s) bull MOCC coordinates EMS PRN

Direct Contact Hospital has need to transfer Regional State MOCC

bypassed EMResource reviewed by hospital

to identify Relief Hospitals Transferring hospital contacts

Relief Hospital directly Relief Hospital accepts

patient(s) MOCC coordinates EMS PRN

36

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Patient Redistribution ndash 5 Key Elements

bull bull bull bull bull

Transferring Hospitals Coordinating entity (MOCCs) Situational awareness platform (EMResource) EMS Relief Hospitals

37

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Relief Hospital Recruitment Challenges

Why were so many hospitals in minimally impacted regions resistant to accept patients bull Fea

bull Fear of introducing bringing COVID-19 into their hospital

r of impending ldquostormrdquo ndash ldquoItrsquos just a matter of time till wersquore Detroitrdquo

Need for Epidemiologic Intelligence

38

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Michigan Patient Transfers (41 to 420)

SE MI SCEC MI West and North MI

Region 2N 2S 1 3 5 6 7 8 TOTAL Transferred In 322 457 41 27 38 15 34 25 959 Transferred Out 275 443 46 54 24 20 20 15 897

~15 via MOCC-Facilitated ~85 VIA Direct Contact ~30 Intra-System Transfers

Source EMResource ndash Self-reported by hospitals 39

UnclassifiedFor Public Use

Bureau of EMS Trauma amp Preparedness

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

MOCCs in Michigan

bull Role Facilitation not control bull Staffing at State MOCC ndash Experienced paramedics EMS control center bull Remote component to SEOC

bull Physician role ndash Consultative problem solving medical leadership

bull Use of statewide hospital status application essential ndash Allows hospitals to connect directly

40

UnclassifiedFor Public Use

DHHS Michigan Department or Health amp Human Services

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Summary bull Relief Hospital concept works bull Statewide MOCC successful in coordinating transfers bull EMResource serves as an invaluable tool for

identifying Relief Hospitals bull Decentralized approach where hospitals in need

contact hospitals with capacity requires minimal central coordination

bull Recruitment of Relief Hospitals can be challenging

41

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

Ronald Stewart MD Chair Department of Surgery UT Health San Antonio Long School of Medicine Eric Epley Executive Director CEO Southwest Texas Regional Advisory Council for Trauma (STRAC)

UnclassifiedFor Public Use 42

~ University - Health System

Regional Disaster Response in Texas Implementation of the

RMOC Concept Ronald M Stewart Eric Epley Brian Eastridge Dudley Wait Joe Palifini Dave Miramontes Craig Cooley Donald

Jenkins and the Southwest Texas Regional Advisory Council Team and

Texas Emergency Medical Task Force Region Leaders

ASPR Tracie Webinar April 24 2020

UnclassifiedFor Public Use 43

SouchweGt Tebullas Region1il Aduisory Council

Introduction

UnclassifiedFor Public Use

bull

bull

Trauma system development

bull Routine multiple small-scale disasters

bull Structured cooperation and communication Trauma system infrastructure for

bull bull

Disaster Stroke STEMI Mental Health Perinatal

bull Trauma System Complete Evolution to EmergencyHealth Care SystemmdashWill use Trauma System andEmergency Health Care System interchangeably

bull Health Care Coalition

bull Right Patient Right Place Right Time 44

THE TEXAS TRAUMA SYSTEM

UnclassifiedFor Public Use

22 TRAUMA SERVICE AREAS

REGIONAL ADVISORY COUNCILS

TRAUMA CENTER DESIGNATIONS

STANDARDS OF CARE

HOSPITAL PREPAREDNESS GRANTS

CONSISTENCY THROUGHOUT URBAN SUBURBAN RURAL AND

FRONTIER

45

Southwest Teus Regional Ad11lsory Council

l The Committee -~

on Trauma 1 middot

EHC System Complex Problem Solving

bull Maximally inclusive with respect to stakeholders bull Dialogue and consensus centered upon bull Whatrsquos the right thing to do for the patient or population being served

bull Timely bull Structured cooperation bull Communication ndash Robust and redundant bull Actionable data

bull Bias for action bull Performance improvement processes

UnclassifiedFor Public Use 46

911 Commission

1) FAILURE OF IMAGINATION

2) FAILURE OF POLICY (A FAILURE TO HAVE THE RIGHT INFRASTRUCTURE IN PLACE)

3) FAILURE OF CAPABILITY (A FAILURE TO HAVE THE RIGHT RESOURCES)

4) FAILURE OF MANAGEMENT (THE FAILURE TO COORDINATE THE AVAILABLE RESOURCES AND INFRASTRUCTURE)

Challenge of Large-Scale Disaster Preparation and Management

UnclassifiedFor Public Use 47

Southwest Tecas Regional Advisory Council

Our Experience

A functioning regional trauma (EHC) system provides the framework for an effective response to large-scale disasters

Education and drills are not enough

Linked regional medical operations centers ( or MOCCs) critical to effective disaster response from all causes

UnclassifiedFor Public Use 48

a

Southwest Texas Regional Advisory Council

Managing Wide-Scale Disasters

UnclassifiedFor Public Use 49

Acute Health Care System

bull Critical for emergency response and treatment of acute illness or injury

bull Mostly private and public mix bull Services to individuals bull Distributed and complex

network of providers bull Decisions made clinically

within minutes to hours

Public Health System

bull Largely responsible for most significant health improvements

bull Safety and wellbeing of populations

bull Multidisciplinary science bull Mainly public with centralized

communication bull Decisions with deliberation

and testing usually takes days

EmergencyManagement System

Local State

Federal Emergency Management Response

These Three Systems Must Function Seamlessly and Flawlessly Together

Acute Health Care System

Public Health

Emergency Management

UnclassifiedFor Public Use 50

Communications Problems Common to failures Disasters

Unworkable and Must have a credible and untested plans workable solution to each of these problemsmdashif we are to improve disaster response Lack of coordinated

response UnclassifiedFor Public Use 51

MEDCOM

bull Trauma Transfers-500mo bull Air Medical Management bull Trauma Team Paging bull MCI load-balancing bull Navigation of mental health

patients via Law Enforcement directly topsychiatric facilities

UnclassifiedFor Public Use 52

D D

D D

How to Integrate Disaster Acute Care and Public Health Systems

bull Trauma MEDCOM Communications Center

bull Regional Medical Operations Center

bull Integrated with Local Emergency Operations Center(EOC)

bull Linked to State Emergency Operations Center

UnclassifiedFor Public Use

bull Linked to Federal Emergency Management System53

Southwest Texas Regional Aduisory Council Regional Medical Operations Center (RMOC)

UnclassifiedFor Public Use

Upregulated MEDCOMmdashdramatically enhanced data and comm Functional for 17 years in San Antonio bull Essential elements

bull Formal agreements insuring collaborationbull Representatives of all major stakeholders in one room-physical or virtualbull Formal communication link to the Emergency Operations Centers (EOC)bull Fault tolerant communications systemsbull Software systems ndashWebEOC software

bull bull bull

Monitor and coordinate all critical hospital capacity Monitor all critical public health data Monitor and coordinate all critical EMS agencies

bull Direct tie to the EOC and SOCbull EMTF functionmdashAbility to physically expand and adapt Emergency Medical Task

Forces amp Mobile Medical Units54

Regional Medical Operations Center (RMOC) Regional Medical Operations Center (RMOC)

UnclassifiedFor Public Use 55

Feasible Plan Must work in

real world conditions

UnclassifiedFor Public Use 56

Southwest Te11as Regional Adv isory Council

RMOC Abilities and Advantages

bull Situational AwarenessmdashRegional Consciousness bull Virtual expansion of bed capacity

bull Distribute to all regional facilitiesmdashnot just a few ndashMany Hands Make Light Work bull Proven many times over 15 yearsmdashdistribution of 1000s of patients over a few days

bull Enables health care regional response teams bull Multi-agency rescue teamsmdashswift water rescue etc bull Mobile medical unitsmdashtemporary hospital replacements or augments

bull Load balancing during a surge of patients bull Network with other regions ndash8 RMOC equivalents in Texas bull Integration of Public Health Acute Care and Disaster Management Systems

UnclassifiedFor Public Use 57

Vancouver

Seattle

Idaho Oregon

Nevada

San Francisco

California

lls Angeles

Montana No11 Dakota

Minnesota

South Dakcta

Wyoming

Wisconsin

Iowa Ne~raska

Toronto c ~New Y0rk Boston Detroit middot

ChicatJo middotimiddot New r ark

Denver Oli io

St Louis Kansas

K~ ntucilty Vitgin 1c1

tfort Ca r0 l1na

New Mexico Arlltansas

Atla11ta Oaas

Georgiamp

Texas

Houston

Monterrey C - Gulf of

Miami

RMOC Response and Function to COVID-19

UnclassifiedFor Public Use 58

INTERNAL REPORT - PHI DATA This report contains Protected Health Information and is not intended for public distribution

Date COVID+ Patients COVD+ in ICU

04212020 82

04202020 81 -

04192020 81

Normal

Part ici pating HCS COVID Data as of 0815 Zl-Apr-20

VentBed Data as of 0910 21-Apr-20

41

41

41

COVID+ on Ventilator

24

25

24

BTRAC

All Healthcare Systems

Available Vents I Total Vents Available Vents

554 713 7896

514 710 7296 - ~ -

555 704 7996

Healthcare System Stress Score

I

Available Staffed Total Staffed Available Staffed Beds Beds Beds

1752 4 730 3796

1792 4 700 3896 - - - - - 7 1635 4707 3596

Severe

UnclassifiedFor Public Use 59

INTERNAL REPORT - PHI DAT A This report contains Protected Health Information and is not intended for public distribution

San Antonio Healthcare Systems COVI D-19 Patient Count

Positive Patients on 4212020

Positive Patients Trend 312212020 - 412112020

322 327 411 4 6 4 11 4 16

Systems Reporting Daily Morning Data

Health Sys I Heal th Sys2 HS3 HS4 HSS HS6

PUI Patients on 4212020

82 50

PUI Patients Trend 312012020 - 42112020

80

60

40 38

20

o __ _________________ _

4 21 322 3 27 4 I 4 6 41 I 4 1 6 42 1

H Tuesday April Z1 2020 STll=IAC _c

TOT AL Patients on 4212020

132

TOTAL Patients Trend 312212020 - 412112020

150 151

100

50

o __ __________________ _

3122 327 4 1 4 16 4 1 1 4 16 42 1

UnclassifiedFor Public Use 60

HOSPITALS Due DAILY 0900 hrs Hospital PPE IDR Materials Status Medical Dashboard (Bed and Ventilator Status) httpserisstracorgeoc7

EMS Due WEEKLY Friday 1200 hrs httpswwwsurveymonkeycomrEMSPPE2

ALL OTHER Coalition and ARHC Members Due WEEKLY Friday 1200 hrs https www surveymonkeycomrRMOCPPEOuery

1900 041220

Number of Regional Hospitals Reporting PPE Shortfall amp Days Remaining Until Depletion 5 - 7 Da s 8 - 11 Da s 12 - 14 Da s 15+ Da s

0 8 14 5 Data derived from facilities Hospital PPE IDR Materials Status - Facilities listed have indicated a disruption in their supply chain for any of the following PPE N95s Surgical Masks Gowns Gloves Face Shields Goggles

UnclassifiedFor Public Use 61

1015

Weekly COVID-19 Update Epidemiology Program

39 191 97 Tota l Cases Reported Tota l Deaths Re po rted Ever Hospita lized Adm itted to ICU

VI

45

40

35

~ 30 ro u 0 25

1 20

sect 15 z

10

5

0

23

Cases of COVID-19 by Date of Illness Onset (n=880)1 and Cumulative by Date Reported Bexar County 4182020

Female( )Ma le 51 49

210 217 224 32 39 316 323 330 46 413

- Number of Cases - cumulative Cases

1 aased on cor1pleted d31 ai 3s or 4181020 a t 800 PM dditiomd crases 3re 1111der feview

1200

t moo V

QI VI ro u

800 0

~ QI 0

- 600 E 0

u

Nl z ii - 400 ~ _

ro S

- 200 E u

-0

CITY OF SAN ANTONIO METROPOLITAN HEALTH DISTRICT

so 276 Mechanica l Venti lat ion Recovered

Percentage of Cases by Raceethnicity

American IndianAlaska Native

Asian

Black

White

Hispanic

Other

Cases by Age Group

~~ I 39 4n1 i 300 sect 200 z

100 3 0 +------------------~~~~-~~ ----r-~ ~ ~ -

17

0-17 18-40 41-64 65+

Age Grou p in Yea rs

Median ace - 46 years (age range 0-100 years)

UnclassifiedFor Public Use 62

RMOCs Mobile Drive Through COVID-19 Testing over 268000 Square Miles

UnclassifiedFor Public Use 63

= sect111ntomo tprrssmiddotXrws uesce ~

NEW5

Texas San Antonio officials launch investigations of nursing home overrun by coronavirus

LaurenCan1ba Apri112Q20 UpdacedApfd-12020212pm fWBinGi P 0

COVJCgt-19 ~ uitefldid lifo iil5 w~ kriew it inTeitas tradeLmithequtiOllsyouw1nt

nswered illd the issues YMI think we

sAQllid be lnvmlgadllg lndodamp- )Our

email iind an pounditpessbullNllWS journ11Nt will

follow up

Hot Spot Evaluation and Coordination

UnclassifiedFor Public Use 64

RMOC Function in COVID-19 Response

bull Situational awareness bull Integration of public health acute health care and disaster

management functions bull Actionable data from consolidating public health and acute health

care data sources bull Controlling and coordinating hot-spots bull Drive through testing management across the entire State bull Ability to Load balance across multiple health systems and

organizations UnclassifiedFor Public Use 65

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

John Quiroz RN Nurse Manager Los Angeles County Emergency Medical Services

UnclassifiedFor Public Use 66

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Los Angeles (LA) County Medical Operations Coordination Cell (MOCC)

bull 247 Medical amp Health Coordinator for the County and Region I

bull Coordinate Patient Transfers and Transportation bull Coordinate medical and heath resource management bull 911 Providers Hospitals LTC Clinics Dialysis Surgical

67

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATION GATEWAY

Los Angeles County and Region I

68

ifornia Reg1ions

Coastal OES Region n

Southem oes Regiion I

Inl and OES Region IV

Soutiheim Santa Barbara OES Reg Ion VI

I

Kerrn

Los Angeles

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Normal Operations vs Emergency and Disaster Response

Normal Operationsbull DHS Hospital and Clini

System bull EMTALA Transfers bull Air Medical bull Hyperbaric Chamber bull MCI Patient

Destinations bull TransferTransport

c

Emergency Disaster bull Hospital evacuations bull Resource Request bull Alternate Care Sites ndash Mercy ndash LASH ndash IsolationQuarantine

bull TransferTransport bull Prehospital Care Policy

69

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Keys to Success

bull 247 Base of Operationsbull Communicationsndash Telephony Radio Internet ReddiNet

bull DOC Room to expand operation during disasterbull Information System to document and analyze all lines

of businessbull Trained and talented staffbull Planning and exercise

70

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

John Hick MD Hennepin Healthcare MN

UnclassifiedFor Public Use 71

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Minnesota SHCC bull Statewide Healthcare Coordination Centerbull Located at State EOC as well as virtual ndash roughly

40 people directly engaged including regionalleads

bull Joint MDH HSEM MHA 8 regional MN coalitionconstruct

bull Main areas of planning responsendash ndash ndash ndash ndash

Referrals and transfers Alternate care sites Long term care ndash reactive and proactive PPE policy and acquisition Ventilator medical supply acquisition

72

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Referrals and Transfers bull Single phone number for LTC issues including hospital discharge and

COVID + patient support (eg assisted living transfer to COVID +designated SNF)

bull Co-located with SEOC public hotline but different staffing numbers bull Single (separate) phone number for ICU referrals ndash Mainly for greater MN but also inter-metro ndash Awareness of resources on MnTrac and real-time health system

information ndash Also provides direct connection to critical care consultation ndash May also be used to make triage decisions if referral needed and

no resources available (care-in-place recommendations) ndash May also be used to distribute load

73

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Staffing bull

bull

bull

bull

Call-taker ndash Medical background preferred ndash ndash

Gatekeeper for referral to SME May connect caller with resources and then referrals handled per usual

Shift Supervisor ndash ndash

Clinical background and experience with bed placement (eg house nursing supervisor) Manages information resource availability with facilities and more complicatedsituations

Clinician on-call ndash ndash

Critical care Contacts with each major health system critical care for ECMO and other resourceallocation situations

Unit supervisor ndash Works with SHCC manager on overall operations processes protocols

74

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Triggers

bull

bull

LTC ndash ndash ndash

Difficulty obtaining hospital discharges for LTC patients Achieved and hotline operational (Note ndash hotline also coordinates connections to infection preventioncontrol MDH Health Regulation Division palliative care consultations and can trigger strike team evaluation staffing support transfer support)

ICU ndash ndash ndash

lt 10 ICU beds available statewide Request from MHA or a coalition due to difficulty coordinating destinations Further triggers for engagement of clinician at request or when no ICU bedsavailable for reasonable match

75

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Other uses considerations

bull Matching to EMS transport services bull Patient ICU transfer considerations ndash Need for higher level of care ndash first priority ndash ECMO ventilators etc

bull Patients presenting to facility that lacks appropriate resources atbaseline

ndash

ndash

Load balancing ndash second priority bull Convalescent patients bull

bull

Intubated and stable patients (regional ndash if significant capacity under-utilized) Riskbenefit considerations

Resource movement ndash eg ventilators (vs anesthesia machines) or staff (virtual or in-person)

76

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Question amp Answer

77

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Contact Us

asprtraciehhsgov 1-844-5-TRACIE askasprtraciehhsgov

78

  • Developing a Healthcare Coalition Pediatric Surge Annex
  • ASPR TRACIE Three Domains
  • Resources
  • Overview of AAP and Pediatric Centers of Excellence
  • Overview of AAP and Pediatric Centers of Excellence
  • Executive Summary
  • MOCCs Problem Statement
  • A MOCC Aims to
  • MOCCs Concept
  • MOCCs | General Activity Summary
  • MOCCs Toolkit
  • Deanna Dahl-Grove MD FAAP Associate Professor Pediatric Emergency Medicine Rainbow Babies and Childrenrsquos Hospital Member AAP CoDPR Executive Committee13
  • Western Washington MOCC
  • King County LTCF Outbreak
  • Single LTCF - Single Hospital
  • Medical Operations Coordinating Cell
  • Regional COVID Coordinating Center ndash Western Washington
  • Two Surveillance Pillars of the RC3
  • Two Coordination Pillars of the RC3
  • Emergency Response Platform - Microsoft
  • Emergency Response Platform - Microsoft
  • Christopher Newton MD13Associate Professor of Surgery Division of Pediatric Surgery Director of Trauma Care UCSF Benioff Childrenrsquos Hospital Oakland13
  • Michiganrsquos Healthcare Preparedness Program
  • Michigan COVID-19
  • Michigan COVID-19
  • Detroit vs New York City
  • Detroit vs New York City
  • Michigan Healthcare Surge Strategy Goal
  • Michigan Healthcare Surge Strategy Components
  • Relief Hospitals vs Alternate Care Sites
  • Relief Hospital ldquoAskrdquo
  • Relief Hospitals and Patient Redistribution
  • Statewide Inter-Hospital Coordination Unit
  • MOCCs and Patient Redistribution
  • EMResource Relief Hospital Participation
  • MOCC-Facilitated vs Direct Contact Transfers
  • Patient Redistribution ndash 5 Key Elements
  • Relief Hospital Recruitment Challenges
  • Michigan Patient Transfers (41 to 420)
  • MOCCs in Michigan
  • Summary
  • Sarita Chung MD FAAP13Director of Disaster Preparedness Division of Emergency Medicine Childrenrsquos Hospital Boston Member American Academy of Pediatrics (AAP) Council on Disaster Preparedness and Recovery13
  • Regional Disaster Response in Texas Implementation of the RMOC Concept
  • Introduction
  • The Texas Trauma System
  • EHC System Complex Problem Solving
  • 911 Commission
  • Our Experience
  • Managing Wide-Scale Disasters
  • Acute Health Care SystemPublic Health Emergency Management
  • Problems Common to DisastersMust have a credible and workable solution to each of these problemsmdashif we are to improve disaster response
  • MEDCOM
  • How to Integrate Disaster Acute Care and Public Health Systems
  • Regional Medical Operations Center(RMOC)
  • Regional Medical Operations Center
  • Feasible Plan Must work in real world conditions
  • RMOC Abilities and Advantages
  • RMOC Response and Function to COVID-19
  • STRAC Report
  • STRAC Report
  • STRAC Report
  • Weekly COVID-19 Update
  • RMOCsMobile Drive Through COVID-19 Testing over 268000 Square Miles
  • Hot Spot Evaluation and Coordination
  • RMOC Function in COVID-19 Response
  • Moderator Roundtable
  • Los Angeles (LA) County Medical Operations Coordination Cell (MOCC)
  • Los Angeles County and Region I
  • Normal Operations vs Emergency and DisasterResponse
  • Keys to Success
  • Moderator Roundtable
  • Minnesota SHCC
  • Referrals and Transfers
  • Staffing
  • Triggers
  • Other uses considerations
  • Question amp Answer
  • Contact Us

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Western Washington MOCC

bull

bull

bull

First US COVID-19 case Jan 21ndash Snohomish County WA

First US COVID-19 death Feb 29ndash King County WA

First major outbreak late FebMarch1

ndash 167 cases at Long-Term Care Facilitybull 101 residents 50 staff and 16 visitorsbull 43 deaths

1 Epidemiology of Covid-19 in a Long-Term Care Facility in King County Washington N Engl J Med 2020 Mar 27

13

UnclassifiedFor Public Use

THE WALL STREET JOURNAL

One Nursing Home 35 Coronavirus Deaths Inside the Kirkland Disaster

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfOR MATIO N GATEWAY

King County LTCF Outbreak

~be ~cu Uork ~itnes

Its Pure Panic A Wrenching Wait at Nursing Home Where Coronavirus Took Hold Cut off from their relatives inside a virus-stricken nursing center families are frantically searching for help and basic information

14

UnclassifiedFor Public Use

Characteristics and Outcomes of 21 Critshyically Ill Patients With COVID-19 in Washshyington State Matt Arentz MD1 Eric Yim MD2 Lindy Klaff MD2 et al

Author Affiliations I Article Information

JAMA Published online March 19 2020 doi101001jama20204326

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Single LTCF - Single Hospital

bull Overwhelmed bull No coordination bull Not isolated example

15

UnclassifiedFor Public Use

~) NORTHWEST HEALTHCARE HARBORVIEW MEDICAL CENTER

UW Medicine [f]KingCounty

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Medical Operations Coordinating Cell

bull Disaster Medical Coordination Center

bull Regional COVID Coordination Center (RC3) ndash Harborview Medical CenterKing County ndash Northwest Health Response Network

16

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Regional COVID Coordinating Center ndash Western Washington

17

UnclassifiedFor Public Use

Staffing

Impacts

Resource

Impacts

Ventilators PPE

urveillance of Hospitals

Health

Surveillance of Congregant

Settings

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Two Surveillance Pillars of the RC3

18

UnclassifiedFor Public Use

Health System __-1

Level Loadin

ealth System

Coordination of Resources

ASPR AUIS1ANT bulllCUTtamp~ ~00

UIPAUDgt1111 ~gtIC UfPO~H HUtTHCdl h oUGpound NC1 HpoundhH0Npound~~

I NfORMAT IONGAIEWAf

Two Coordination Pillars of the RC3

19

UnclassifiedFor Public Use

WA HEALTH G) About f) Stevo Mltchell

E-- Home

Q~ _ (WIJ - _uw_ 0

COVIDbulllltl1-t1 ltD _

ltD _

ltD AvilfllHlty - ~c_

44

J -(--

8 j ((MON_

36 j

--0 18 22 0 42 2~

jll 4Jtbull

r 11H -middot- __ ~ -- I 1rA

I --- --J - 353 600 500 1000 806 00 -- -- --

8 J _

101 25

fj)

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH hoUGpoundNC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATION GATEWAY

Emergency Response Platform - Microsoft

bull Constrained Resources ndash Staffing ndash Beds bull Critical Care bull Acute Care

ndash Equipment bull Ventilators bull PPE

ndash COVID-19 patients

20

UnclassifiedFor Public Use

WA HEALTH C) About - Steve

~ Homo

6-hiyenHiiii+MF _ _ a

KING

43 COVID JM1Q

267

55 CD IDlnn1bned

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfOR MATIO N GATEWAY

Emergency Response Platform - Microsoft

bull Next Releasendash Long Term Care Facilitiesbull COVID-19 Impactsndash Positive Patientsndash Positive Health Care

Workers raquo of staff impacted

bull PPE availability

21

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

William Fales MD FACEP FAEMS Medical Director Division of EMS and Trauma Michigan Department of Health and Human Services

22 UnclassifiedFor Public Use

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Michiganrsquos Healthcare Preparedness Program bull Michigan Department of Health and Human Services ndash Bureau of EMS Trauma and Preparedness

bull 8 Regional Healthcare Coalitions ndash Hospitals EMS LPH EM LTC Tribal Health ndash Regional Coordinator Assistant Coordinator

Medical Director (25 FTE) ndash Regional Medical Coordination Center bull Multi-Agency Coordination Center bull Statewide use of EMResource by hospitals EMS

23

UnclassifiedFor Public Use

p ror

~ SC ON5

Sault Ste Marie

N

bull

Huron

Madison Milwa uk ee Graed Rapids bull bull e bull ~ 3rnia

L~nsi~ g bull - It bull

bullbullbullbull bull bull bull bull De troi t

bull Glwcago bull bull bull

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfOR MATIO N GATEWAY

Michigan COVID-19 bull bull

bull

First 2 cases ndash March 10 Asymmetric epidemiology ndash SE Michigan ndash Extreme Activity ndash Rest of Michigan ndash Sporadic Activity ndash Comparable to other states

Extreme conditions in SE MI ndash Peak hospitalizations gt4400 ndash 12-days with gt1000 on ventilation bull 1223 on ventilation on one day

ndash Peak intubations in 1 day 176 Source John Hopkins Coronavirus Resource Center (Retrieved 4212020)

24

UnclassifiedFor Public Use

Barrie

Toronto

Hamilton

bull bull

bull

Lake Ontario

bull Ro~besterbull

bull

bull

Brockville bull Kingston

~~w voRK

bull bull bull

bull

bull Pt0NfV VAN1A bull

bull

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H I NfOR MATION GATEWAY

bull

bull bull ~ ba riy

bull bull

Michigan COVID-19 bull First 2 cases ndash March 10

Asymmetric epidemiology bull ndash SE Michigan ndash Extreme Activity ndash Rest of Michigan ndash Sporadic Activity ndash Comparable to other states

bull Extreme conditions in SE MI ndash Peak hospitalizations gt4400 ndash 12-days with gt1000 on ventilation bull 1223 on ventilation on one day

ndash Peak intubations in 1 day 176 Source John Hopkins Coronavirus Resource Center (Retrieved 4212020)

25

UnclassifiedFor Public Use

I I I I I I I I I I I I I

ASPR TR AC IE ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Detroit vs New York City COVID-19 Daily Hospital Admissions

New York City vs Detroit 1800 1600 1400 1200 1000 800 600 400 200 0

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21

NY City Detroit

Source MI EMResource

NYC NYC Department of Health and Mental Hygiene 26

UnclassifiedFor Public Use ASPR TR AC IE ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Detroit vs New York City

1 1 I 11111 111 11 11 1111 1 II II 1 1 1

400

300

200

COVID-19 Daily Hospital Admissions Per 1 Million PopulationNew York City vs Detroit

40-Day Post-Outbreak Mortality bull NY City 646 deaths per million bull Detroit 919 deaths per million

100

0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21

NY City Detroit

Source MI EMResource

NYC NYC Department of Health and Mental Hygiene 27

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Michigan Healthcare Surge Strategy Goal bull Save lives and reduce pain and suffering by optimizing

the use of the statersquos healthcare resources ndash Extend conventional standards of care to as many

patients as possible ndash Minimize the need for crisis standards of care bull Especially while conventional capacity exists

28

UnclassifiedFor Public Use

--

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Michigan Healthcare Surge Strategy Components bull Relief Hospitals

bull Alternate Care Sites EMS

ndash Home Care Sites

ndash Relief Personnel

29

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Relief Hospitals vs Alternate Care Sites bull Relief Hospitals The objective is to extend the

conventional standard of care to as many citizens in need as possible (ie minimize the need to move intocrisis standards of care)

bull Alternate Care Sites (ACS) The objective is to delivercrisis standards of care (as close to the conventional standard of care as possible) in extreme conditions in which the conventional standard of care can not be provided at overloaded hospitals

30

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Relief Hospital ldquoAskrdquo bull Hospitals have been previously asked to be able to

surge an additional 20 above average daily census ndash Increased to 50 ldquosuper surgerdquo

bull Relief Hospitals provide 10 of their expanded capacity to assist severely impacted hospitals ndash While preserving 50 of super-surge capacity bull Many hospitals at very low census

31

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Relief Hospitals and Patient Redistribution

bull Intra-Health System Transfer ndash Coordinated by specific health system

bull Intra-Regional Transfer ndash Coordinated by Regional Medical Coordination Center

bull Statewide Transfer ndash Coordinated by Inter-Hospital Coordination Unit bull AKA Medical Operations Coordination Cell (MOCC)

32

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Statewide Inter-Hospital Coordination Unit State EmergencyOperations Center

Planning Finance Operations

Health Branch

Inter-HospitalCoordination Unit

Physician Consultant

EMS Coordination Group

Logistics

MDHHS Health Emergency Operations

Center

Medical Operations

Coordination Cell

33

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

MOCCs and Patient Redistribution Regional Medical

Coordination Center bull Relief hospitals declare status on

EMResource bull RMCC receives request from

transferring hospital bull RMCC identifies Relief Hospital(s) bull Transferring hospital contacts

Relief Hospital directly bull Relief Hospital accepts patient(s) bull RMCC coordinates EMS PRN

Statewide Inter-Hospital Coordination Unit

Relief hospitals declare status on EMResource

IHCU receives request from RMCC on behalf of transferring hospital

IHCU identifies Relief Hospital(s) Transferring hospital contacts Relief

Hospital directly Relief Hospital accepts patient(s) IHCU coordinates EMS PRN

34

UnclassifiedFor Public Use

Critical 2 Critical 3 Non- 4 Non- Willing to Willing to Comment Care Bed - Care Bed - Critical Critical Take Take Non-COVID-19 non- Care Bed- Care Bed - COVID-19 COVID-19

COVID-19 COVID-19 non- Patients Patients COVID-19

No Yes

22 0 0 o - 4 4 16 24

1 1 5 5

h Ctr 40 8 8 10

1 0 5 5

68 13 34 51

2 Critical 3 Non- 4 Non- Willing to Willing to Comment Care Bed Critical Critical Take Take Non-bull non- Care Bed Care Bed COVID-19 COVID-19 COVID-19 - - non- Patients Patients

COVID-19 COVID-19

nton 0 0 0 0 No No

0 0 24 3 No No Already exceeding critical No No Already exceeding critical

0 0 0 0 ----Already exceeding critical

0 Already exceeding critical

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

EMResource Relief Hospital Participation

35

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

MOCC-Facilitated vs Direct Contact Transfers MOCC Facilitated

bull Hospital has need to transfer bull Regional State MOCC

contacted bull EMResource reviewed by MOCC

to identify Relief Hospitals bull MOCC connects transferring

hospital to Relief Hospital bull Relief Hospital accepts

patient(s) bull MOCC coordinates EMS PRN

Direct Contact Hospital has need to transfer Regional State MOCC

bypassed EMResource reviewed by hospital

to identify Relief Hospitals Transferring hospital contacts

Relief Hospital directly Relief Hospital accepts

patient(s) MOCC coordinates EMS PRN

36

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Patient Redistribution ndash 5 Key Elements

bull bull bull bull bull

Transferring Hospitals Coordinating entity (MOCCs) Situational awareness platform (EMResource) EMS Relief Hospitals

37

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Relief Hospital Recruitment Challenges

Why were so many hospitals in minimally impacted regions resistant to accept patients bull Fea

bull Fear of introducing bringing COVID-19 into their hospital

r of impending ldquostormrdquo ndash ldquoItrsquos just a matter of time till wersquore Detroitrdquo

Need for Epidemiologic Intelligence

38

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Michigan Patient Transfers (41 to 420)

SE MI SCEC MI West and North MI

Region 2N 2S 1 3 5 6 7 8 TOTAL Transferred In 322 457 41 27 38 15 34 25 959 Transferred Out 275 443 46 54 24 20 20 15 897

~15 via MOCC-Facilitated ~85 VIA Direct Contact ~30 Intra-System Transfers

Source EMResource ndash Self-reported by hospitals 39

UnclassifiedFor Public Use

Bureau of EMS Trauma amp Preparedness

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

MOCCs in Michigan

bull Role Facilitation not control bull Staffing at State MOCC ndash Experienced paramedics EMS control center bull Remote component to SEOC

bull Physician role ndash Consultative problem solving medical leadership

bull Use of statewide hospital status application essential ndash Allows hospitals to connect directly

40

UnclassifiedFor Public Use

DHHS Michigan Department or Health amp Human Services

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Summary bull Relief Hospital concept works bull Statewide MOCC successful in coordinating transfers bull EMResource serves as an invaluable tool for

identifying Relief Hospitals bull Decentralized approach where hospitals in need

contact hospitals with capacity requires minimal central coordination

bull Recruitment of Relief Hospitals can be challenging

41

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

Ronald Stewart MD Chair Department of Surgery UT Health San Antonio Long School of Medicine Eric Epley Executive Director CEO Southwest Texas Regional Advisory Council for Trauma (STRAC)

UnclassifiedFor Public Use 42

~ University - Health System

Regional Disaster Response in Texas Implementation of the

RMOC Concept Ronald M Stewart Eric Epley Brian Eastridge Dudley Wait Joe Palifini Dave Miramontes Craig Cooley Donald

Jenkins and the Southwest Texas Regional Advisory Council Team and

Texas Emergency Medical Task Force Region Leaders

ASPR Tracie Webinar April 24 2020

UnclassifiedFor Public Use 43

SouchweGt Tebullas Region1il Aduisory Council

Introduction

UnclassifiedFor Public Use

bull

bull

Trauma system development

bull Routine multiple small-scale disasters

bull Structured cooperation and communication Trauma system infrastructure for

bull bull

Disaster Stroke STEMI Mental Health Perinatal

bull Trauma System Complete Evolution to EmergencyHealth Care SystemmdashWill use Trauma System andEmergency Health Care System interchangeably

bull Health Care Coalition

bull Right Patient Right Place Right Time 44

THE TEXAS TRAUMA SYSTEM

UnclassifiedFor Public Use

22 TRAUMA SERVICE AREAS

REGIONAL ADVISORY COUNCILS

TRAUMA CENTER DESIGNATIONS

STANDARDS OF CARE

HOSPITAL PREPAREDNESS GRANTS

CONSISTENCY THROUGHOUT URBAN SUBURBAN RURAL AND

FRONTIER

45

Southwest Teus Regional Ad11lsory Council

l The Committee -~

on Trauma 1 middot

EHC System Complex Problem Solving

bull Maximally inclusive with respect to stakeholders bull Dialogue and consensus centered upon bull Whatrsquos the right thing to do for the patient or population being served

bull Timely bull Structured cooperation bull Communication ndash Robust and redundant bull Actionable data

bull Bias for action bull Performance improvement processes

UnclassifiedFor Public Use 46

911 Commission

1) FAILURE OF IMAGINATION

2) FAILURE OF POLICY (A FAILURE TO HAVE THE RIGHT INFRASTRUCTURE IN PLACE)

3) FAILURE OF CAPABILITY (A FAILURE TO HAVE THE RIGHT RESOURCES)

4) FAILURE OF MANAGEMENT (THE FAILURE TO COORDINATE THE AVAILABLE RESOURCES AND INFRASTRUCTURE)

Challenge of Large-Scale Disaster Preparation and Management

UnclassifiedFor Public Use 47

Southwest Tecas Regional Advisory Council

Our Experience

A functioning regional trauma (EHC) system provides the framework for an effective response to large-scale disasters

Education and drills are not enough

Linked regional medical operations centers ( or MOCCs) critical to effective disaster response from all causes

UnclassifiedFor Public Use 48

a

Southwest Texas Regional Advisory Council

Managing Wide-Scale Disasters

UnclassifiedFor Public Use 49

Acute Health Care System

bull Critical for emergency response and treatment of acute illness or injury

bull Mostly private and public mix bull Services to individuals bull Distributed and complex

network of providers bull Decisions made clinically

within minutes to hours

Public Health System

bull Largely responsible for most significant health improvements

bull Safety and wellbeing of populations

bull Multidisciplinary science bull Mainly public with centralized

communication bull Decisions with deliberation

and testing usually takes days

EmergencyManagement System

Local State

Federal Emergency Management Response

These Three Systems Must Function Seamlessly and Flawlessly Together

Acute Health Care System

Public Health

Emergency Management

UnclassifiedFor Public Use 50

Communications Problems Common to failures Disasters

Unworkable and Must have a credible and untested plans workable solution to each of these problemsmdashif we are to improve disaster response Lack of coordinated

response UnclassifiedFor Public Use 51

MEDCOM

bull Trauma Transfers-500mo bull Air Medical Management bull Trauma Team Paging bull MCI load-balancing bull Navigation of mental health

patients via Law Enforcement directly topsychiatric facilities

UnclassifiedFor Public Use 52

D D

D D

How to Integrate Disaster Acute Care and Public Health Systems

bull Trauma MEDCOM Communications Center

bull Regional Medical Operations Center

bull Integrated with Local Emergency Operations Center(EOC)

bull Linked to State Emergency Operations Center

UnclassifiedFor Public Use

bull Linked to Federal Emergency Management System53

Southwest Texas Regional Aduisory Council Regional Medical Operations Center (RMOC)

UnclassifiedFor Public Use

Upregulated MEDCOMmdashdramatically enhanced data and comm Functional for 17 years in San Antonio bull Essential elements

bull Formal agreements insuring collaborationbull Representatives of all major stakeholders in one room-physical or virtualbull Formal communication link to the Emergency Operations Centers (EOC)bull Fault tolerant communications systemsbull Software systems ndashWebEOC software

bull bull bull

Monitor and coordinate all critical hospital capacity Monitor all critical public health data Monitor and coordinate all critical EMS agencies

bull Direct tie to the EOC and SOCbull EMTF functionmdashAbility to physically expand and adapt Emergency Medical Task

Forces amp Mobile Medical Units54

Regional Medical Operations Center (RMOC) Regional Medical Operations Center (RMOC)

UnclassifiedFor Public Use 55

Feasible Plan Must work in

real world conditions

UnclassifiedFor Public Use 56

Southwest Te11as Regional Adv isory Council

RMOC Abilities and Advantages

bull Situational AwarenessmdashRegional Consciousness bull Virtual expansion of bed capacity

bull Distribute to all regional facilitiesmdashnot just a few ndashMany Hands Make Light Work bull Proven many times over 15 yearsmdashdistribution of 1000s of patients over a few days

bull Enables health care regional response teams bull Multi-agency rescue teamsmdashswift water rescue etc bull Mobile medical unitsmdashtemporary hospital replacements or augments

bull Load balancing during a surge of patients bull Network with other regions ndash8 RMOC equivalents in Texas bull Integration of Public Health Acute Care and Disaster Management Systems

UnclassifiedFor Public Use 57

Vancouver

Seattle

Idaho Oregon

Nevada

San Francisco

California

lls Angeles

Montana No11 Dakota

Minnesota

South Dakcta

Wyoming

Wisconsin

Iowa Ne~raska

Toronto c ~New Y0rk Boston Detroit middot

ChicatJo middotimiddot New r ark

Denver Oli io

St Louis Kansas

K~ ntucilty Vitgin 1c1

tfort Ca r0 l1na

New Mexico Arlltansas

Atla11ta Oaas

Georgiamp

Texas

Houston

Monterrey C - Gulf of

Miami

RMOC Response and Function to COVID-19

UnclassifiedFor Public Use 58

INTERNAL REPORT - PHI DATA This report contains Protected Health Information and is not intended for public distribution

Date COVID+ Patients COVD+ in ICU

04212020 82

04202020 81 -

04192020 81

Normal

Part ici pating HCS COVID Data as of 0815 Zl-Apr-20

VentBed Data as of 0910 21-Apr-20

41

41

41

COVID+ on Ventilator

24

25

24

BTRAC

All Healthcare Systems

Available Vents I Total Vents Available Vents

554 713 7896

514 710 7296 - ~ -

555 704 7996

Healthcare System Stress Score

I

Available Staffed Total Staffed Available Staffed Beds Beds Beds

1752 4 730 3796

1792 4 700 3896 - - - - - 7 1635 4707 3596

Severe

UnclassifiedFor Public Use 59

INTERNAL REPORT - PHI DAT A This report contains Protected Health Information and is not intended for public distribution

San Antonio Healthcare Systems COVI D-19 Patient Count

Positive Patients on 4212020

Positive Patients Trend 312212020 - 412112020

322 327 411 4 6 4 11 4 16

Systems Reporting Daily Morning Data

Health Sys I Heal th Sys2 HS3 HS4 HSS HS6

PUI Patients on 4212020

82 50

PUI Patients Trend 312012020 - 42112020

80

60

40 38

20

o __ _________________ _

4 21 322 3 27 4 I 4 6 41 I 4 1 6 42 1

H Tuesday April Z1 2020 STll=IAC _c

TOT AL Patients on 4212020

132

TOTAL Patients Trend 312212020 - 412112020

150 151

100

50

o __ __________________ _

3122 327 4 1 4 16 4 1 1 4 16 42 1

UnclassifiedFor Public Use 60

HOSPITALS Due DAILY 0900 hrs Hospital PPE IDR Materials Status Medical Dashboard (Bed and Ventilator Status) httpserisstracorgeoc7

EMS Due WEEKLY Friday 1200 hrs httpswwwsurveymonkeycomrEMSPPE2

ALL OTHER Coalition and ARHC Members Due WEEKLY Friday 1200 hrs https www surveymonkeycomrRMOCPPEOuery

1900 041220

Number of Regional Hospitals Reporting PPE Shortfall amp Days Remaining Until Depletion 5 - 7 Da s 8 - 11 Da s 12 - 14 Da s 15+ Da s

0 8 14 5 Data derived from facilities Hospital PPE IDR Materials Status - Facilities listed have indicated a disruption in their supply chain for any of the following PPE N95s Surgical Masks Gowns Gloves Face Shields Goggles

UnclassifiedFor Public Use 61

1015

Weekly COVID-19 Update Epidemiology Program

39 191 97 Tota l Cases Reported Tota l Deaths Re po rted Ever Hospita lized Adm itted to ICU

VI

45

40

35

~ 30 ro u 0 25

1 20

sect 15 z

10

5

0

23

Cases of COVID-19 by Date of Illness Onset (n=880)1 and Cumulative by Date Reported Bexar County 4182020

Female( )Ma le 51 49

210 217 224 32 39 316 323 330 46 413

- Number of Cases - cumulative Cases

1 aased on cor1pleted d31 ai 3s or 4181020 a t 800 PM dditiomd crases 3re 1111der feview

1200

t moo V

QI VI ro u

800 0

~ QI 0

- 600 E 0

u

Nl z ii - 400 ~ _

ro S

- 200 E u

-0

CITY OF SAN ANTONIO METROPOLITAN HEALTH DISTRICT

so 276 Mechanica l Venti lat ion Recovered

Percentage of Cases by Raceethnicity

American IndianAlaska Native

Asian

Black

White

Hispanic

Other

Cases by Age Group

~~ I 39 4n1 i 300 sect 200 z

100 3 0 +------------------~~~~-~~ ----r-~ ~ ~ -

17

0-17 18-40 41-64 65+

Age Grou p in Yea rs

Median ace - 46 years (age range 0-100 years)

UnclassifiedFor Public Use 62

RMOCs Mobile Drive Through COVID-19 Testing over 268000 Square Miles

UnclassifiedFor Public Use 63

= sect111ntomo tprrssmiddotXrws uesce ~

NEW5

Texas San Antonio officials launch investigations of nursing home overrun by coronavirus

LaurenCan1ba Apri112Q20 UpdacedApfd-12020212pm fWBinGi P 0

COVJCgt-19 ~ uitefldid lifo iil5 w~ kriew it inTeitas tradeLmithequtiOllsyouw1nt

nswered illd the issues YMI think we

sAQllid be lnvmlgadllg lndodamp- )Our

email iind an pounditpessbullNllWS journ11Nt will

follow up

Hot Spot Evaluation and Coordination

UnclassifiedFor Public Use 64

RMOC Function in COVID-19 Response

bull Situational awareness bull Integration of public health acute health care and disaster

management functions bull Actionable data from consolidating public health and acute health

care data sources bull Controlling and coordinating hot-spots bull Drive through testing management across the entire State bull Ability to Load balance across multiple health systems and

organizations UnclassifiedFor Public Use 65

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

John Quiroz RN Nurse Manager Los Angeles County Emergency Medical Services

UnclassifiedFor Public Use 66

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Los Angeles (LA) County Medical Operations Coordination Cell (MOCC)

bull 247 Medical amp Health Coordinator for the County and Region I

bull Coordinate Patient Transfers and Transportation bull Coordinate medical and heath resource management bull 911 Providers Hospitals LTC Clinics Dialysis Surgical

67

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATION GATEWAY

Los Angeles County and Region I

68

ifornia Reg1ions

Coastal OES Region n

Southem oes Regiion I

Inl and OES Region IV

Soutiheim Santa Barbara OES Reg Ion VI

I

Kerrn

Los Angeles

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Normal Operations vs Emergency and Disaster Response

Normal Operationsbull DHS Hospital and Clini

System bull EMTALA Transfers bull Air Medical bull Hyperbaric Chamber bull MCI Patient

Destinations bull TransferTransport

c

Emergency Disaster bull Hospital evacuations bull Resource Request bull Alternate Care Sites ndash Mercy ndash LASH ndash IsolationQuarantine

bull TransferTransport bull Prehospital Care Policy

69

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Keys to Success

bull 247 Base of Operationsbull Communicationsndash Telephony Radio Internet ReddiNet

bull DOC Room to expand operation during disasterbull Information System to document and analyze all lines

of businessbull Trained and talented staffbull Planning and exercise

70

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

John Hick MD Hennepin Healthcare MN

UnclassifiedFor Public Use 71

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Minnesota SHCC bull Statewide Healthcare Coordination Centerbull Located at State EOC as well as virtual ndash roughly

40 people directly engaged including regionalleads

bull Joint MDH HSEM MHA 8 regional MN coalitionconstruct

bull Main areas of planning responsendash ndash ndash ndash ndash

Referrals and transfers Alternate care sites Long term care ndash reactive and proactive PPE policy and acquisition Ventilator medical supply acquisition

72

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Referrals and Transfers bull Single phone number for LTC issues including hospital discharge and

COVID + patient support (eg assisted living transfer to COVID +designated SNF)

bull Co-located with SEOC public hotline but different staffing numbers bull Single (separate) phone number for ICU referrals ndash Mainly for greater MN but also inter-metro ndash Awareness of resources on MnTrac and real-time health system

information ndash Also provides direct connection to critical care consultation ndash May also be used to make triage decisions if referral needed and

no resources available (care-in-place recommendations) ndash May also be used to distribute load

73

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Staffing bull

bull

bull

bull

Call-taker ndash Medical background preferred ndash ndash

Gatekeeper for referral to SME May connect caller with resources and then referrals handled per usual

Shift Supervisor ndash ndash

Clinical background and experience with bed placement (eg house nursing supervisor) Manages information resource availability with facilities and more complicatedsituations

Clinician on-call ndash ndash

Critical care Contacts with each major health system critical care for ECMO and other resourceallocation situations

Unit supervisor ndash Works with SHCC manager on overall operations processes protocols

74

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Triggers

bull

bull

LTC ndash ndash ndash

Difficulty obtaining hospital discharges for LTC patients Achieved and hotline operational (Note ndash hotline also coordinates connections to infection preventioncontrol MDH Health Regulation Division palliative care consultations and can trigger strike team evaluation staffing support transfer support)

ICU ndash ndash ndash

lt 10 ICU beds available statewide Request from MHA or a coalition due to difficulty coordinating destinations Further triggers for engagement of clinician at request or when no ICU bedsavailable for reasonable match

75

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Other uses considerations

bull Matching to EMS transport services bull Patient ICU transfer considerations ndash Need for higher level of care ndash first priority ndash ECMO ventilators etc

bull Patients presenting to facility that lacks appropriate resources atbaseline

ndash

ndash

Load balancing ndash second priority bull Convalescent patients bull

bull

Intubated and stable patients (regional ndash if significant capacity under-utilized) Riskbenefit considerations

Resource movement ndash eg ventilators (vs anesthesia machines) or staff (virtual or in-person)

76

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Question amp Answer

77

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Contact Us

asprtraciehhsgov 1-844-5-TRACIE askasprtraciehhsgov

78

  • Developing a Healthcare Coalition Pediatric Surge Annex
  • ASPR TRACIE Three Domains
  • Resources
  • Overview of AAP and Pediatric Centers of Excellence
  • Overview of AAP and Pediatric Centers of Excellence
  • Executive Summary
  • MOCCs Problem Statement
  • A MOCC Aims to
  • MOCCs Concept
  • MOCCs | General Activity Summary
  • MOCCs Toolkit
  • Deanna Dahl-Grove MD FAAP Associate Professor Pediatric Emergency Medicine Rainbow Babies and Childrenrsquos Hospital Member AAP CoDPR Executive Committee13
  • Western Washington MOCC
  • King County LTCF Outbreak
  • Single LTCF - Single Hospital
  • Medical Operations Coordinating Cell
  • Regional COVID Coordinating Center ndash Western Washington
  • Two Surveillance Pillars of the RC3
  • Two Coordination Pillars of the RC3
  • Emergency Response Platform - Microsoft
  • Emergency Response Platform - Microsoft
  • Christopher Newton MD13Associate Professor of Surgery Division of Pediatric Surgery Director of Trauma Care UCSF Benioff Childrenrsquos Hospital Oakland13
  • Michiganrsquos Healthcare Preparedness Program
  • Michigan COVID-19
  • Michigan COVID-19
  • Detroit vs New York City
  • Detroit vs New York City
  • Michigan Healthcare Surge Strategy Goal
  • Michigan Healthcare Surge Strategy Components
  • Relief Hospitals vs Alternate Care Sites
  • Relief Hospital ldquoAskrdquo
  • Relief Hospitals and Patient Redistribution
  • Statewide Inter-Hospital Coordination Unit
  • MOCCs and Patient Redistribution
  • EMResource Relief Hospital Participation
  • MOCC-Facilitated vs Direct Contact Transfers
  • Patient Redistribution ndash 5 Key Elements
  • Relief Hospital Recruitment Challenges
  • Michigan Patient Transfers (41 to 420)
  • MOCCs in Michigan
  • Summary
  • Sarita Chung MD FAAP13Director of Disaster Preparedness Division of Emergency Medicine Childrenrsquos Hospital Boston Member American Academy of Pediatrics (AAP) Council on Disaster Preparedness and Recovery13
  • Regional Disaster Response in Texas Implementation of the RMOC Concept
  • Introduction
  • The Texas Trauma System
  • EHC System Complex Problem Solving
  • 911 Commission
  • Our Experience
  • Managing Wide-Scale Disasters
  • Acute Health Care SystemPublic Health Emergency Management
  • Problems Common to DisastersMust have a credible and workable solution to each of these problemsmdashif we are to improve disaster response
  • MEDCOM
  • How to Integrate Disaster Acute Care and Public Health Systems
  • Regional Medical Operations Center(RMOC)
  • Regional Medical Operations Center
  • Feasible Plan Must work in real world conditions
  • RMOC Abilities and Advantages
  • RMOC Response and Function to COVID-19
  • STRAC Report
  • STRAC Report
  • STRAC Report
  • Weekly COVID-19 Update
  • RMOCsMobile Drive Through COVID-19 Testing over 268000 Square Miles
  • Hot Spot Evaluation and Coordination
  • RMOC Function in COVID-19 Response
  • Moderator Roundtable
  • Los Angeles (LA) County Medical Operations Coordination Cell (MOCC)
  • Los Angeles County and Region I
  • Normal Operations vs Emergency and DisasterResponse
  • Keys to Success
  • Moderator Roundtable
  • Minnesota SHCC
  • Referrals and Transfers
  • Staffing
  • Triggers
  • Other uses considerations
  • Question amp Answer
  • Contact Us

UnclassifiedFor Public Use

THE WALL STREET JOURNAL

One Nursing Home 35 Coronavirus Deaths Inside the Kirkland Disaster

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfOR MATIO N GATEWAY

King County LTCF Outbreak

~be ~cu Uork ~itnes

Its Pure Panic A Wrenching Wait at Nursing Home Where Coronavirus Took Hold Cut off from their relatives inside a virus-stricken nursing center families are frantically searching for help and basic information

14

UnclassifiedFor Public Use

Characteristics and Outcomes of 21 Critshyically Ill Patients With COVID-19 in Washshyington State Matt Arentz MD1 Eric Yim MD2 Lindy Klaff MD2 et al

Author Affiliations I Article Information

JAMA Published online March 19 2020 doi101001jama20204326

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Single LTCF - Single Hospital

bull Overwhelmed bull No coordination bull Not isolated example

15

UnclassifiedFor Public Use

~) NORTHWEST HEALTHCARE HARBORVIEW MEDICAL CENTER

UW Medicine [f]KingCounty

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Medical Operations Coordinating Cell

bull Disaster Medical Coordination Center

bull Regional COVID Coordination Center (RC3) ndash Harborview Medical CenterKing County ndash Northwest Health Response Network

16

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Regional COVID Coordinating Center ndash Western Washington

17

UnclassifiedFor Public Use

Staffing

Impacts

Resource

Impacts

Ventilators PPE

urveillance of Hospitals

Health

Surveillance of Congregant

Settings

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Two Surveillance Pillars of the RC3

18

UnclassifiedFor Public Use

Health System __-1

Level Loadin

ealth System

Coordination of Resources

ASPR AUIS1ANT bulllCUTtamp~ ~00

UIPAUDgt1111 ~gtIC UfPO~H HUtTHCdl h oUGpound NC1 HpoundhH0Npound~~

I NfORMAT IONGAIEWAf

Two Coordination Pillars of the RC3

19

UnclassifiedFor Public Use

WA HEALTH G) About f) Stevo Mltchell

E-- Home

Q~ _ (WIJ - _uw_ 0

COVIDbulllltl1-t1 ltD _

ltD _

ltD AvilfllHlty - ~c_

44

J -(--

8 j ((MON_

36 j

--0 18 22 0 42 2~

jll 4Jtbull

r 11H -middot- __ ~ -- I 1rA

I --- --J - 353 600 500 1000 806 00 -- -- --

8 J _

101 25

fj)

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH hoUGpoundNC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATION GATEWAY

Emergency Response Platform - Microsoft

bull Constrained Resources ndash Staffing ndash Beds bull Critical Care bull Acute Care

ndash Equipment bull Ventilators bull PPE

ndash COVID-19 patients

20

UnclassifiedFor Public Use

WA HEALTH C) About - Steve

~ Homo

6-hiyenHiiii+MF _ _ a

KING

43 COVID JM1Q

267

55 CD IDlnn1bned

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfOR MATIO N GATEWAY

Emergency Response Platform - Microsoft

bull Next Releasendash Long Term Care Facilitiesbull COVID-19 Impactsndash Positive Patientsndash Positive Health Care

Workers raquo of staff impacted

bull PPE availability

21

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

William Fales MD FACEP FAEMS Medical Director Division of EMS and Trauma Michigan Department of Health and Human Services

22 UnclassifiedFor Public Use

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Michiganrsquos Healthcare Preparedness Program bull Michigan Department of Health and Human Services ndash Bureau of EMS Trauma and Preparedness

bull 8 Regional Healthcare Coalitions ndash Hospitals EMS LPH EM LTC Tribal Health ndash Regional Coordinator Assistant Coordinator

Medical Director (25 FTE) ndash Regional Medical Coordination Center bull Multi-Agency Coordination Center bull Statewide use of EMResource by hospitals EMS

23

UnclassifiedFor Public Use

p ror

~ SC ON5

Sault Ste Marie

N

bull

Huron

Madison Milwa uk ee Graed Rapids bull bull e bull ~ 3rnia

L~nsi~ g bull - It bull

bullbullbullbull bull bull bull bull De troi t

bull Glwcago bull bull bull

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfOR MATIO N GATEWAY

Michigan COVID-19 bull bull

bull

First 2 cases ndash March 10 Asymmetric epidemiology ndash SE Michigan ndash Extreme Activity ndash Rest of Michigan ndash Sporadic Activity ndash Comparable to other states

Extreme conditions in SE MI ndash Peak hospitalizations gt4400 ndash 12-days with gt1000 on ventilation bull 1223 on ventilation on one day

ndash Peak intubations in 1 day 176 Source John Hopkins Coronavirus Resource Center (Retrieved 4212020)

24

UnclassifiedFor Public Use

Barrie

Toronto

Hamilton

bull bull

bull

Lake Ontario

bull Ro~besterbull

bull

bull

Brockville bull Kingston

~~w voRK

bull bull bull

bull

bull Pt0NfV VAN1A bull

bull

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H I NfOR MATION GATEWAY

bull

bull bull ~ ba riy

bull bull

Michigan COVID-19 bull First 2 cases ndash March 10

Asymmetric epidemiology bull ndash SE Michigan ndash Extreme Activity ndash Rest of Michigan ndash Sporadic Activity ndash Comparable to other states

bull Extreme conditions in SE MI ndash Peak hospitalizations gt4400 ndash 12-days with gt1000 on ventilation bull 1223 on ventilation on one day

ndash Peak intubations in 1 day 176 Source John Hopkins Coronavirus Resource Center (Retrieved 4212020)

25

UnclassifiedFor Public Use

I I I I I I I I I I I I I

ASPR TR AC IE ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Detroit vs New York City COVID-19 Daily Hospital Admissions

New York City vs Detroit 1800 1600 1400 1200 1000 800 600 400 200 0

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21

NY City Detroit

Source MI EMResource

NYC NYC Department of Health and Mental Hygiene 26

UnclassifiedFor Public Use ASPR TR AC IE ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Detroit vs New York City

1 1 I 11111 111 11 11 1111 1 II II 1 1 1

400

300

200

COVID-19 Daily Hospital Admissions Per 1 Million PopulationNew York City vs Detroit

40-Day Post-Outbreak Mortality bull NY City 646 deaths per million bull Detroit 919 deaths per million

100

0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21

NY City Detroit

Source MI EMResource

NYC NYC Department of Health and Mental Hygiene 27

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Michigan Healthcare Surge Strategy Goal bull Save lives and reduce pain and suffering by optimizing

the use of the statersquos healthcare resources ndash Extend conventional standards of care to as many

patients as possible ndash Minimize the need for crisis standards of care bull Especially while conventional capacity exists

28

UnclassifiedFor Public Use

--

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Michigan Healthcare Surge Strategy Components bull Relief Hospitals

bull Alternate Care Sites EMS

ndash Home Care Sites

ndash Relief Personnel

29

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Relief Hospitals vs Alternate Care Sites bull Relief Hospitals The objective is to extend the

conventional standard of care to as many citizens in need as possible (ie minimize the need to move intocrisis standards of care)

bull Alternate Care Sites (ACS) The objective is to delivercrisis standards of care (as close to the conventional standard of care as possible) in extreme conditions in which the conventional standard of care can not be provided at overloaded hospitals

30

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Relief Hospital ldquoAskrdquo bull Hospitals have been previously asked to be able to

surge an additional 20 above average daily census ndash Increased to 50 ldquosuper surgerdquo

bull Relief Hospitals provide 10 of their expanded capacity to assist severely impacted hospitals ndash While preserving 50 of super-surge capacity bull Many hospitals at very low census

31

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Relief Hospitals and Patient Redistribution

bull Intra-Health System Transfer ndash Coordinated by specific health system

bull Intra-Regional Transfer ndash Coordinated by Regional Medical Coordination Center

bull Statewide Transfer ndash Coordinated by Inter-Hospital Coordination Unit bull AKA Medical Operations Coordination Cell (MOCC)

32

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Statewide Inter-Hospital Coordination Unit State EmergencyOperations Center

Planning Finance Operations

Health Branch

Inter-HospitalCoordination Unit

Physician Consultant

EMS Coordination Group

Logistics

MDHHS Health Emergency Operations

Center

Medical Operations

Coordination Cell

33

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

MOCCs and Patient Redistribution Regional Medical

Coordination Center bull Relief hospitals declare status on

EMResource bull RMCC receives request from

transferring hospital bull RMCC identifies Relief Hospital(s) bull Transferring hospital contacts

Relief Hospital directly bull Relief Hospital accepts patient(s) bull RMCC coordinates EMS PRN

Statewide Inter-Hospital Coordination Unit

Relief hospitals declare status on EMResource

IHCU receives request from RMCC on behalf of transferring hospital

IHCU identifies Relief Hospital(s) Transferring hospital contacts Relief

Hospital directly Relief Hospital accepts patient(s) IHCU coordinates EMS PRN

34

UnclassifiedFor Public Use

Critical 2 Critical 3 Non- 4 Non- Willing to Willing to Comment Care Bed - Care Bed - Critical Critical Take Take Non-COVID-19 non- Care Bed- Care Bed - COVID-19 COVID-19

COVID-19 COVID-19 non- Patients Patients COVID-19

No Yes

22 0 0 o - 4 4 16 24

1 1 5 5

h Ctr 40 8 8 10

1 0 5 5

68 13 34 51

2 Critical 3 Non- 4 Non- Willing to Willing to Comment Care Bed Critical Critical Take Take Non-bull non- Care Bed Care Bed COVID-19 COVID-19 COVID-19 - - non- Patients Patients

COVID-19 COVID-19

nton 0 0 0 0 No No

0 0 24 3 No No Already exceeding critical No No Already exceeding critical

0 0 0 0 ----Already exceeding critical

0 Already exceeding critical

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

EMResource Relief Hospital Participation

35

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

MOCC-Facilitated vs Direct Contact Transfers MOCC Facilitated

bull Hospital has need to transfer bull Regional State MOCC

contacted bull EMResource reviewed by MOCC

to identify Relief Hospitals bull MOCC connects transferring

hospital to Relief Hospital bull Relief Hospital accepts

patient(s) bull MOCC coordinates EMS PRN

Direct Contact Hospital has need to transfer Regional State MOCC

bypassed EMResource reviewed by hospital

to identify Relief Hospitals Transferring hospital contacts

Relief Hospital directly Relief Hospital accepts

patient(s) MOCC coordinates EMS PRN

36

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Patient Redistribution ndash 5 Key Elements

bull bull bull bull bull

Transferring Hospitals Coordinating entity (MOCCs) Situational awareness platform (EMResource) EMS Relief Hospitals

37

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Relief Hospital Recruitment Challenges

Why were so many hospitals in minimally impacted regions resistant to accept patients bull Fea

bull Fear of introducing bringing COVID-19 into their hospital

r of impending ldquostormrdquo ndash ldquoItrsquos just a matter of time till wersquore Detroitrdquo

Need for Epidemiologic Intelligence

38

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Michigan Patient Transfers (41 to 420)

SE MI SCEC MI West and North MI

Region 2N 2S 1 3 5 6 7 8 TOTAL Transferred In 322 457 41 27 38 15 34 25 959 Transferred Out 275 443 46 54 24 20 20 15 897

~15 via MOCC-Facilitated ~85 VIA Direct Contact ~30 Intra-System Transfers

Source EMResource ndash Self-reported by hospitals 39

UnclassifiedFor Public Use

Bureau of EMS Trauma amp Preparedness

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

MOCCs in Michigan

bull Role Facilitation not control bull Staffing at State MOCC ndash Experienced paramedics EMS control center bull Remote component to SEOC

bull Physician role ndash Consultative problem solving medical leadership

bull Use of statewide hospital status application essential ndash Allows hospitals to connect directly

40

UnclassifiedFor Public Use

DHHS Michigan Department or Health amp Human Services

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Summary bull Relief Hospital concept works bull Statewide MOCC successful in coordinating transfers bull EMResource serves as an invaluable tool for

identifying Relief Hospitals bull Decentralized approach where hospitals in need

contact hospitals with capacity requires minimal central coordination

bull Recruitment of Relief Hospitals can be challenging

41

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

Ronald Stewart MD Chair Department of Surgery UT Health San Antonio Long School of Medicine Eric Epley Executive Director CEO Southwest Texas Regional Advisory Council for Trauma (STRAC)

UnclassifiedFor Public Use 42

~ University - Health System

Regional Disaster Response in Texas Implementation of the

RMOC Concept Ronald M Stewart Eric Epley Brian Eastridge Dudley Wait Joe Palifini Dave Miramontes Craig Cooley Donald

Jenkins and the Southwest Texas Regional Advisory Council Team and

Texas Emergency Medical Task Force Region Leaders

ASPR Tracie Webinar April 24 2020

UnclassifiedFor Public Use 43

SouchweGt Tebullas Region1il Aduisory Council

Introduction

UnclassifiedFor Public Use

bull

bull

Trauma system development

bull Routine multiple small-scale disasters

bull Structured cooperation and communication Trauma system infrastructure for

bull bull

Disaster Stroke STEMI Mental Health Perinatal

bull Trauma System Complete Evolution to EmergencyHealth Care SystemmdashWill use Trauma System andEmergency Health Care System interchangeably

bull Health Care Coalition

bull Right Patient Right Place Right Time 44

THE TEXAS TRAUMA SYSTEM

UnclassifiedFor Public Use

22 TRAUMA SERVICE AREAS

REGIONAL ADVISORY COUNCILS

TRAUMA CENTER DESIGNATIONS

STANDARDS OF CARE

HOSPITAL PREPAREDNESS GRANTS

CONSISTENCY THROUGHOUT URBAN SUBURBAN RURAL AND

FRONTIER

45

Southwest Teus Regional Ad11lsory Council

l The Committee -~

on Trauma 1 middot

EHC System Complex Problem Solving

bull Maximally inclusive with respect to stakeholders bull Dialogue and consensus centered upon bull Whatrsquos the right thing to do for the patient or population being served

bull Timely bull Structured cooperation bull Communication ndash Robust and redundant bull Actionable data

bull Bias for action bull Performance improvement processes

UnclassifiedFor Public Use 46

911 Commission

1) FAILURE OF IMAGINATION

2) FAILURE OF POLICY (A FAILURE TO HAVE THE RIGHT INFRASTRUCTURE IN PLACE)

3) FAILURE OF CAPABILITY (A FAILURE TO HAVE THE RIGHT RESOURCES)

4) FAILURE OF MANAGEMENT (THE FAILURE TO COORDINATE THE AVAILABLE RESOURCES AND INFRASTRUCTURE)

Challenge of Large-Scale Disaster Preparation and Management

UnclassifiedFor Public Use 47

Southwest Tecas Regional Advisory Council

Our Experience

A functioning regional trauma (EHC) system provides the framework for an effective response to large-scale disasters

Education and drills are not enough

Linked regional medical operations centers ( or MOCCs) critical to effective disaster response from all causes

UnclassifiedFor Public Use 48

a

Southwest Texas Regional Advisory Council

Managing Wide-Scale Disasters

UnclassifiedFor Public Use 49

Acute Health Care System

bull Critical for emergency response and treatment of acute illness or injury

bull Mostly private and public mix bull Services to individuals bull Distributed and complex

network of providers bull Decisions made clinically

within minutes to hours

Public Health System

bull Largely responsible for most significant health improvements

bull Safety and wellbeing of populations

bull Multidisciplinary science bull Mainly public with centralized

communication bull Decisions with deliberation

and testing usually takes days

EmergencyManagement System

Local State

Federal Emergency Management Response

These Three Systems Must Function Seamlessly and Flawlessly Together

Acute Health Care System

Public Health

Emergency Management

UnclassifiedFor Public Use 50

Communications Problems Common to failures Disasters

Unworkable and Must have a credible and untested plans workable solution to each of these problemsmdashif we are to improve disaster response Lack of coordinated

response UnclassifiedFor Public Use 51

MEDCOM

bull Trauma Transfers-500mo bull Air Medical Management bull Trauma Team Paging bull MCI load-balancing bull Navigation of mental health

patients via Law Enforcement directly topsychiatric facilities

UnclassifiedFor Public Use 52

D D

D D

How to Integrate Disaster Acute Care and Public Health Systems

bull Trauma MEDCOM Communications Center

bull Regional Medical Operations Center

bull Integrated with Local Emergency Operations Center(EOC)

bull Linked to State Emergency Operations Center

UnclassifiedFor Public Use

bull Linked to Federal Emergency Management System53

Southwest Texas Regional Aduisory Council Regional Medical Operations Center (RMOC)

UnclassifiedFor Public Use

Upregulated MEDCOMmdashdramatically enhanced data and comm Functional for 17 years in San Antonio bull Essential elements

bull Formal agreements insuring collaborationbull Representatives of all major stakeholders in one room-physical or virtualbull Formal communication link to the Emergency Operations Centers (EOC)bull Fault tolerant communications systemsbull Software systems ndashWebEOC software

bull bull bull

Monitor and coordinate all critical hospital capacity Monitor all critical public health data Monitor and coordinate all critical EMS agencies

bull Direct tie to the EOC and SOCbull EMTF functionmdashAbility to physically expand and adapt Emergency Medical Task

Forces amp Mobile Medical Units54

Regional Medical Operations Center (RMOC) Regional Medical Operations Center (RMOC)

UnclassifiedFor Public Use 55

Feasible Plan Must work in

real world conditions

UnclassifiedFor Public Use 56

Southwest Te11as Regional Adv isory Council

RMOC Abilities and Advantages

bull Situational AwarenessmdashRegional Consciousness bull Virtual expansion of bed capacity

bull Distribute to all regional facilitiesmdashnot just a few ndashMany Hands Make Light Work bull Proven many times over 15 yearsmdashdistribution of 1000s of patients over a few days

bull Enables health care regional response teams bull Multi-agency rescue teamsmdashswift water rescue etc bull Mobile medical unitsmdashtemporary hospital replacements or augments

bull Load balancing during a surge of patients bull Network with other regions ndash8 RMOC equivalents in Texas bull Integration of Public Health Acute Care and Disaster Management Systems

UnclassifiedFor Public Use 57

Vancouver

Seattle

Idaho Oregon

Nevada

San Francisco

California

lls Angeles

Montana No11 Dakota

Minnesota

South Dakcta

Wyoming

Wisconsin

Iowa Ne~raska

Toronto c ~New Y0rk Boston Detroit middot

ChicatJo middotimiddot New r ark

Denver Oli io

St Louis Kansas

K~ ntucilty Vitgin 1c1

tfort Ca r0 l1na

New Mexico Arlltansas

Atla11ta Oaas

Georgiamp

Texas

Houston

Monterrey C - Gulf of

Miami

RMOC Response and Function to COVID-19

UnclassifiedFor Public Use 58

INTERNAL REPORT - PHI DATA This report contains Protected Health Information and is not intended for public distribution

Date COVID+ Patients COVD+ in ICU

04212020 82

04202020 81 -

04192020 81

Normal

Part ici pating HCS COVID Data as of 0815 Zl-Apr-20

VentBed Data as of 0910 21-Apr-20

41

41

41

COVID+ on Ventilator

24

25

24

BTRAC

All Healthcare Systems

Available Vents I Total Vents Available Vents

554 713 7896

514 710 7296 - ~ -

555 704 7996

Healthcare System Stress Score

I

Available Staffed Total Staffed Available Staffed Beds Beds Beds

1752 4 730 3796

1792 4 700 3896 - - - - - 7 1635 4707 3596

Severe

UnclassifiedFor Public Use 59

INTERNAL REPORT - PHI DAT A This report contains Protected Health Information and is not intended for public distribution

San Antonio Healthcare Systems COVI D-19 Patient Count

Positive Patients on 4212020

Positive Patients Trend 312212020 - 412112020

322 327 411 4 6 4 11 4 16

Systems Reporting Daily Morning Data

Health Sys I Heal th Sys2 HS3 HS4 HSS HS6

PUI Patients on 4212020

82 50

PUI Patients Trend 312012020 - 42112020

80

60

40 38

20

o __ _________________ _

4 21 322 3 27 4 I 4 6 41 I 4 1 6 42 1

H Tuesday April Z1 2020 STll=IAC _c

TOT AL Patients on 4212020

132

TOTAL Patients Trend 312212020 - 412112020

150 151

100

50

o __ __________________ _

3122 327 4 1 4 16 4 1 1 4 16 42 1

UnclassifiedFor Public Use 60

HOSPITALS Due DAILY 0900 hrs Hospital PPE IDR Materials Status Medical Dashboard (Bed and Ventilator Status) httpserisstracorgeoc7

EMS Due WEEKLY Friday 1200 hrs httpswwwsurveymonkeycomrEMSPPE2

ALL OTHER Coalition and ARHC Members Due WEEKLY Friday 1200 hrs https www surveymonkeycomrRMOCPPEOuery

1900 041220

Number of Regional Hospitals Reporting PPE Shortfall amp Days Remaining Until Depletion 5 - 7 Da s 8 - 11 Da s 12 - 14 Da s 15+ Da s

0 8 14 5 Data derived from facilities Hospital PPE IDR Materials Status - Facilities listed have indicated a disruption in their supply chain for any of the following PPE N95s Surgical Masks Gowns Gloves Face Shields Goggles

UnclassifiedFor Public Use 61

1015

Weekly COVID-19 Update Epidemiology Program

39 191 97 Tota l Cases Reported Tota l Deaths Re po rted Ever Hospita lized Adm itted to ICU

VI

45

40

35

~ 30 ro u 0 25

1 20

sect 15 z

10

5

0

23

Cases of COVID-19 by Date of Illness Onset (n=880)1 and Cumulative by Date Reported Bexar County 4182020

Female( )Ma le 51 49

210 217 224 32 39 316 323 330 46 413

- Number of Cases - cumulative Cases

1 aased on cor1pleted d31 ai 3s or 4181020 a t 800 PM dditiomd crases 3re 1111der feview

1200

t moo V

QI VI ro u

800 0

~ QI 0

- 600 E 0

u

Nl z ii - 400 ~ _

ro S

- 200 E u

-0

CITY OF SAN ANTONIO METROPOLITAN HEALTH DISTRICT

so 276 Mechanica l Venti lat ion Recovered

Percentage of Cases by Raceethnicity

American IndianAlaska Native

Asian

Black

White

Hispanic

Other

Cases by Age Group

~~ I 39 4n1 i 300 sect 200 z

100 3 0 +------------------~~~~-~~ ----r-~ ~ ~ -

17

0-17 18-40 41-64 65+

Age Grou p in Yea rs

Median ace - 46 years (age range 0-100 years)

UnclassifiedFor Public Use 62

RMOCs Mobile Drive Through COVID-19 Testing over 268000 Square Miles

UnclassifiedFor Public Use 63

= sect111ntomo tprrssmiddotXrws uesce ~

NEW5

Texas San Antonio officials launch investigations of nursing home overrun by coronavirus

LaurenCan1ba Apri112Q20 UpdacedApfd-12020212pm fWBinGi P 0

COVJCgt-19 ~ uitefldid lifo iil5 w~ kriew it inTeitas tradeLmithequtiOllsyouw1nt

nswered illd the issues YMI think we

sAQllid be lnvmlgadllg lndodamp- )Our

email iind an pounditpessbullNllWS journ11Nt will

follow up

Hot Spot Evaluation and Coordination

UnclassifiedFor Public Use 64

RMOC Function in COVID-19 Response

bull Situational awareness bull Integration of public health acute health care and disaster

management functions bull Actionable data from consolidating public health and acute health

care data sources bull Controlling and coordinating hot-spots bull Drive through testing management across the entire State bull Ability to Load balance across multiple health systems and

organizations UnclassifiedFor Public Use 65

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

John Quiroz RN Nurse Manager Los Angeles County Emergency Medical Services

UnclassifiedFor Public Use 66

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Los Angeles (LA) County Medical Operations Coordination Cell (MOCC)

bull 247 Medical amp Health Coordinator for the County and Region I

bull Coordinate Patient Transfers and Transportation bull Coordinate medical and heath resource management bull 911 Providers Hospitals LTC Clinics Dialysis Surgical

67

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATION GATEWAY

Los Angeles County and Region I

68

ifornia Reg1ions

Coastal OES Region n

Southem oes Regiion I

Inl and OES Region IV

Soutiheim Santa Barbara OES Reg Ion VI

I

Kerrn

Los Angeles

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Normal Operations vs Emergency and Disaster Response

Normal Operationsbull DHS Hospital and Clini

System bull EMTALA Transfers bull Air Medical bull Hyperbaric Chamber bull MCI Patient

Destinations bull TransferTransport

c

Emergency Disaster bull Hospital evacuations bull Resource Request bull Alternate Care Sites ndash Mercy ndash LASH ndash IsolationQuarantine

bull TransferTransport bull Prehospital Care Policy

69

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Keys to Success

bull 247 Base of Operationsbull Communicationsndash Telephony Radio Internet ReddiNet

bull DOC Room to expand operation during disasterbull Information System to document and analyze all lines

of businessbull Trained and talented staffbull Planning and exercise

70

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

John Hick MD Hennepin Healthcare MN

UnclassifiedFor Public Use 71

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Minnesota SHCC bull Statewide Healthcare Coordination Centerbull Located at State EOC as well as virtual ndash roughly

40 people directly engaged including regionalleads

bull Joint MDH HSEM MHA 8 regional MN coalitionconstruct

bull Main areas of planning responsendash ndash ndash ndash ndash

Referrals and transfers Alternate care sites Long term care ndash reactive and proactive PPE policy and acquisition Ventilator medical supply acquisition

72

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Referrals and Transfers bull Single phone number for LTC issues including hospital discharge and

COVID + patient support (eg assisted living transfer to COVID +designated SNF)

bull Co-located with SEOC public hotline but different staffing numbers bull Single (separate) phone number for ICU referrals ndash Mainly for greater MN but also inter-metro ndash Awareness of resources on MnTrac and real-time health system

information ndash Also provides direct connection to critical care consultation ndash May also be used to make triage decisions if referral needed and

no resources available (care-in-place recommendations) ndash May also be used to distribute load

73

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Staffing bull

bull

bull

bull

Call-taker ndash Medical background preferred ndash ndash

Gatekeeper for referral to SME May connect caller with resources and then referrals handled per usual

Shift Supervisor ndash ndash

Clinical background and experience with bed placement (eg house nursing supervisor) Manages information resource availability with facilities and more complicatedsituations

Clinician on-call ndash ndash

Critical care Contacts with each major health system critical care for ECMO and other resourceallocation situations

Unit supervisor ndash Works with SHCC manager on overall operations processes protocols

74

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Triggers

bull

bull

LTC ndash ndash ndash

Difficulty obtaining hospital discharges for LTC patients Achieved and hotline operational (Note ndash hotline also coordinates connections to infection preventioncontrol MDH Health Regulation Division palliative care consultations and can trigger strike team evaluation staffing support transfer support)

ICU ndash ndash ndash

lt 10 ICU beds available statewide Request from MHA or a coalition due to difficulty coordinating destinations Further triggers for engagement of clinician at request or when no ICU bedsavailable for reasonable match

75

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Other uses considerations

bull Matching to EMS transport services bull Patient ICU transfer considerations ndash Need for higher level of care ndash first priority ndash ECMO ventilators etc

bull Patients presenting to facility that lacks appropriate resources atbaseline

ndash

ndash

Load balancing ndash second priority bull Convalescent patients bull

bull

Intubated and stable patients (regional ndash if significant capacity under-utilized) Riskbenefit considerations

Resource movement ndash eg ventilators (vs anesthesia machines) or staff (virtual or in-person)

76

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Question amp Answer

77

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Contact Us

asprtraciehhsgov 1-844-5-TRACIE askasprtraciehhsgov

78

  • Developing a Healthcare Coalition Pediatric Surge Annex
  • ASPR TRACIE Three Domains
  • Resources
  • Overview of AAP and Pediatric Centers of Excellence
  • Overview of AAP and Pediatric Centers of Excellence
  • Executive Summary
  • MOCCs Problem Statement
  • A MOCC Aims to
  • MOCCs Concept
  • MOCCs | General Activity Summary
  • MOCCs Toolkit
  • Deanna Dahl-Grove MD FAAP Associate Professor Pediatric Emergency Medicine Rainbow Babies and Childrenrsquos Hospital Member AAP CoDPR Executive Committee13
  • Western Washington MOCC
  • King County LTCF Outbreak
  • Single LTCF - Single Hospital
  • Medical Operations Coordinating Cell
  • Regional COVID Coordinating Center ndash Western Washington
  • Two Surveillance Pillars of the RC3
  • Two Coordination Pillars of the RC3
  • Emergency Response Platform - Microsoft
  • Emergency Response Platform - Microsoft
  • Christopher Newton MD13Associate Professor of Surgery Division of Pediatric Surgery Director of Trauma Care UCSF Benioff Childrenrsquos Hospital Oakland13
  • Michiganrsquos Healthcare Preparedness Program
  • Michigan COVID-19
  • Michigan COVID-19
  • Detroit vs New York City
  • Detroit vs New York City
  • Michigan Healthcare Surge Strategy Goal
  • Michigan Healthcare Surge Strategy Components
  • Relief Hospitals vs Alternate Care Sites
  • Relief Hospital ldquoAskrdquo
  • Relief Hospitals and Patient Redistribution
  • Statewide Inter-Hospital Coordination Unit
  • MOCCs and Patient Redistribution
  • EMResource Relief Hospital Participation
  • MOCC-Facilitated vs Direct Contact Transfers
  • Patient Redistribution ndash 5 Key Elements
  • Relief Hospital Recruitment Challenges
  • Michigan Patient Transfers (41 to 420)
  • MOCCs in Michigan
  • Summary
  • Sarita Chung MD FAAP13Director of Disaster Preparedness Division of Emergency Medicine Childrenrsquos Hospital Boston Member American Academy of Pediatrics (AAP) Council on Disaster Preparedness and Recovery13
  • Regional Disaster Response in Texas Implementation of the RMOC Concept
  • Introduction
  • The Texas Trauma System
  • EHC System Complex Problem Solving
  • 911 Commission
  • Our Experience
  • Managing Wide-Scale Disasters
  • Acute Health Care SystemPublic Health Emergency Management
  • Problems Common to DisastersMust have a credible and workable solution to each of these problemsmdashif we are to improve disaster response
  • MEDCOM
  • How to Integrate Disaster Acute Care and Public Health Systems
  • Regional Medical Operations Center(RMOC)
  • Regional Medical Operations Center
  • Feasible Plan Must work in real world conditions
  • RMOC Abilities and Advantages
  • RMOC Response and Function to COVID-19
  • STRAC Report
  • STRAC Report
  • STRAC Report
  • Weekly COVID-19 Update
  • RMOCsMobile Drive Through COVID-19 Testing over 268000 Square Miles
  • Hot Spot Evaluation and Coordination
  • RMOC Function in COVID-19 Response
  • Moderator Roundtable
  • Los Angeles (LA) County Medical Operations Coordination Cell (MOCC)
  • Los Angeles County and Region I
  • Normal Operations vs Emergency and DisasterResponse
  • Keys to Success
  • Moderator Roundtable
  • Minnesota SHCC
  • Referrals and Transfers
  • Staffing
  • Triggers
  • Other uses considerations
  • Question amp Answer
  • Contact Us

UnclassifiedFor Public Use

Characteristics and Outcomes of 21 Critshyically Ill Patients With COVID-19 in Washshyington State Matt Arentz MD1 Eric Yim MD2 Lindy Klaff MD2 et al

Author Affiliations I Article Information

JAMA Published online March 19 2020 doi101001jama20204326

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Single LTCF - Single Hospital

bull Overwhelmed bull No coordination bull Not isolated example

15

UnclassifiedFor Public Use

~) NORTHWEST HEALTHCARE HARBORVIEW MEDICAL CENTER

UW Medicine [f]KingCounty

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Medical Operations Coordinating Cell

bull Disaster Medical Coordination Center

bull Regional COVID Coordination Center (RC3) ndash Harborview Medical CenterKing County ndash Northwest Health Response Network

16

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Regional COVID Coordinating Center ndash Western Washington

17

UnclassifiedFor Public Use

Staffing

Impacts

Resource

Impacts

Ventilators PPE

urveillance of Hospitals

Health

Surveillance of Congregant

Settings

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Two Surveillance Pillars of the RC3

18

UnclassifiedFor Public Use

Health System __-1

Level Loadin

ealth System

Coordination of Resources

ASPR AUIS1ANT bulllCUTtamp~ ~00

UIPAUDgt1111 ~gtIC UfPO~H HUtTHCdl h oUGpound NC1 HpoundhH0Npound~~

I NfORMAT IONGAIEWAf

Two Coordination Pillars of the RC3

19

UnclassifiedFor Public Use

WA HEALTH G) About f) Stevo Mltchell

E-- Home

Q~ _ (WIJ - _uw_ 0

COVIDbulllltl1-t1 ltD _

ltD _

ltD AvilfllHlty - ~c_

44

J -(--

8 j ((MON_

36 j

--0 18 22 0 42 2~

jll 4Jtbull

r 11H -middot- __ ~ -- I 1rA

I --- --J - 353 600 500 1000 806 00 -- -- --

8 J _

101 25

fj)

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH hoUGpoundNC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATION GATEWAY

Emergency Response Platform - Microsoft

bull Constrained Resources ndash Staffing ndash Beds bull Critical Care bull Acute Care

ndash Equipment bull Ventilators bull PPE

ndash COVID-19 patients

20

UnclassifiedFor Public Use

WA HEALTH C) About - Steve

~ Homo

6-hiyenHiiii+MF _ _ a

KING

43 COVID JM1Q

267

55 CD IDlnn1bned

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfOR MATIO N GATEWAY

Emergency Response Platform - Microsoft

bull Next Releasendash Long Term Care Facilitiesbull COVID-19 Impactsndash Positive Patientsndash Positive Health Care

Workers raquo of staff impacted

bull PPE availability

21

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

William Fales MD FACEP FAEMS Medical Director Division of EMS and Trauma Michigan Department of Health and Human Services

22 UnclassifiedFor Public Use

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Michiganrsquos Healthcare Preparedness Program bull Michigan Department of Health and Human Services ndash Bureau of EMS Trauma and Preparedness

bull 8 Regional Healthcare Coalitions ndash Hospitals EMS LPH EM LTC Tribal Health ndash Regional Coordinator Assistant Coordinator

Medical Director (25 FTE) ndash Regional Medical Coordination Center bull Multi-Agency Coordination Center bull Statewide use of EMResource by hospitals EMS

23

UnclassifiedFor Public Use

p ror

~ SC ON5

Sault Ste Marie

N

bull

Huron

Madison Milwa uk ee Graed Rapids bull bull e bull ~ 3rnia

L~nsi~ g bull - It bull

bullbullbullbull bull bull bull bull De troi t

bull Glwcago bull bull bull

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfOR MATIO N GATEWAY

Michigan COVID-19 bull bull

bull

First 2 cases ndash March 10 Asymmetric epidemiology ndash SE Michigan ndash Extreme Activity ndash Rest of Michigan ndash Sporadic Activity ndash Comparable to other states

Extreme conditions in SE MI ndash Peak hospitalizations gt4400 ndash 12-days with gt1000 on ventilation bull 1223 on ventilation on one day

ndash Peak intubations in 1 day 176 Source John Hopkins Coronavirus Resource Center (Retrieved 4212020)

24

UnclassifiedFor Public Use

Barrie

Toronto

Hamilton

bull bull

bull

Lake Ontario

bull Ro~besterbull

bull

bull

Brockville bull Kingston

~~w voRK

bull bull bull

bull

bull Pt0NfV VAN1A bull

bull

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H I NfOR MATION GATEWAY

bull

bull bull ~ ba riy

bull bull

Michigan COVID-19 bull First 2 cases ndash March 10

Asymmetric epidemiology bull ndash SE Michigan ndash Extreme Activity ndash Rest of Michigan ndash Sporadic Activity ndash Comparable to other states

bull Extreme conditions in SE MI ndash Peak hospitalizations gt4400 ndash 12-days with gt1000 on ventilation bull 1223 on ventilation on one day

ndash Peak intubations in 1 day 176 Source John Hopkins Coronavirus Resource Center (Retrieved 4212020)

25

UnclassifiedFor Public Use

I I I I I I I I I I I I I

ASPR TR AC IE ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Detroit vs New York City COVID-19 Daily Hospital Admissions

New York City vs Detroit 1800 1600 1400 1200 1000 800 600 400 200 0

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21

NY City Detroit

Source MI EMResource

NYC NYC Department of Health and Mental Hygiene 26

UnclassifiedFor Public Use ASPR TR AC IE ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Detroit vs New York City

1 1 I 11111 111 11 11 1111 1 II II 1 1 1

400

300

200

COVID-19 Daily Hospital Admissions Per 1 Million PopulationNew York City vs Detroit

40-Day Post-Outbreak Mortality bull NY City 646 deaths per million bull Detroit 919 deaths per million

100

0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21

NY City Detroit

Source MI EMResource

NYC NYC Department of Health and Mental Hygiene 27

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Michigan Healthcare Surge Strategy Goal bull Save lives and reduce pain and suffering by optimizing

the use of the statersquos healthcare resources ndash Extend conventional standards of care to as many

patients as possible ndash Minimize the need for crisis standards of care bull Especially while conventional capacity exists

28

UnclassifiedFor Public Use

--

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Michigan Healthcare Surge Strategy Components bull Relief Hospitals

bull Alternate Care Sites EMS

ndash Home Care Sites

ndash Relief Personnel

29

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Relief Hospitals vs Alternate Care Sites bull Relief Hospitals The objective is to extend the

conventional standard of care to as many citizens in need as possible (ie minimize the need to move intocrisis standards of care)

bull Alternate Care Sites (ACS) The objective is to delivercrisis standards of care (as close to the conventional standard of care as possible) in extreme conditions in which the conventional standard of care can not be provided at overloaded hospitals

30

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Relief Hospital ldquoAskrdquo bull Hospitals have been previously asked to be able to

surge an additional 20 above average daily census ndash Increased to 50 ldquosuper surgerdquo

bull Relief Hospitals provide 10 of their expanded capacity to assist severely impacted hospitals ndash While preserving 50 of super-surge capacity bull Many hospitals at very low census

31

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Relief Hospitals and Patient Redistribution

bull Intra-Health System Transfer ndash Coordinated by specific health system

bull Intra-Regional Transfer ndash Coordinated by Regional Medical Coordination Center

bull Statewide Transfer ndash Coordinated by Inter-Hospital Coordination Unit bull AKA Medical Operations Coordination Cell (MOCC)

32

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Statewide Inter-Hospital Coordination Unit State EmergencyOperations Center

Planning Finance Operations

Health Branch

Inter-HospitalCoordination Unit

Physician Consultant

EMS Coordination Group

Logistics

MDHHS Health Emergency Operations

Center

Medical Operations

Coordination Cell

33

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

MOCCs and Patient Redistribution Regional Medical

Coordination Center bull Relief hospitals declare status on

EMResource bull RMCC receives request from

transferring hospital bull RMCC identifies Relief Hospital(s) bull Transferring hospital contacts

Relief Hospital directly bull Relief Hospital accepts patient(s) bull RMCC coordinates EMS PRN

Statewide Inter-Hospital Coordination Unit

Relief hospitals declare status on EMResource

IHCU receives request from RMCC on behalf of transferring hospital

IHCU identifies Relief Hospital(s) Transferring hospital contacts Relief

Hospital directly Relief Hospital accepts patient(s) IHCU coordinates EMS PRN

34

UnclassifiedFor Public Use

Critical 2 Critical 3 Non- 4 Non- Willing to Willing to Comment Care Bed - Care Bed - Critical Critical Take Take Non-COVID-19 non- Care Bed- Care Bed - COVID-19 COVID-19

COVID-19 COVID-19 non- Patients Patients COVID-19

No Yes

22 0 0 o - 4 4 16 24

1 1 5 5

h Ctr 40 8 8 10

1 0 5 5

68 13 34 51

2 Critical 3 Non- 4 Non- Willing to Willing to Comment Care Bed Critical Critical Take Take Non-bull non- Care Bed Care Bed COVID-19 COVID-19 COVID-19 - - non- Patients Patients

COVID-19 COVID-19

nton 0 0 0 0 No No

0 0 24 3 No No Already exceeding critical No No Already exceeding critical

0 0 0 0 ----Already exceeding critical

0 Already exceeding critical

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

EMResource Relief Hospital Participation

35

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

MOCC-Facilitated vs Direct Contact Transfers MOCC Facilitated

bull Hospital has need to transfer bull Regional State MOCC

contacted bull EMResource reviewed by MOCC

to identify Relief Hospitals bull MOCC connects transferring

hospital to Relief Hospital bull Relief Hospital accepts

patient(s) bull MOCC coordinates EMS PRN

Direct Contact Hospital has need to transfer Regional State MOCC

bypassed EMResource reviewed by hospital

to identify Relief Hospitals Transferring hospital contacts

Relief Hospital directly Relief Hospital accepts

patient(s) MOCC coordinates EMS PRN

36

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Patient Redistribution ndash 5 Key Elements

bull bull bull bull bull

Transferring Hospitals Coordinating entity (MOCCs) Situational awareness platform (EMResource) EMS Relief Hospitals

37

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Relief Hospital Recruitment Challenges

Why were so many hospitals in minimally impacted regions resistant to accept patients bull Fea

bull Fear of introducing bringing COVID-19 into their hospital

r of impending ldquostormrdquo ndash ldquoItrsquos just a matter of time till wersquore Detroitrdquo

Need for Epidemiologic Intelligence

38

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Michigan Patient Transfers (41 to 420)

SE MI SCEC MI West and North MI

Region 2N 2S 1 3 5 6 7 8 TOTAL Transferred In 322 457 41 27 38 15 34 25 959 Transferred Out 275 443 46 54 24 20 20 15 897

~15 via MOCC-Facilitated ~85 VIA Direct Contact ~30 Intra-System Transfers

Source EMResource ndash Self-reported by hospitals 39

UnclassifiedFor Public Use

Bureau of EMS Trauma amp Preparedness

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

MOCCs in Michigan

bull Role Facilitation not control bull Staffing at State MOCC ndash Experienced paramedics EMS control center bull Remote component to SEOC

bull Physician role ndash Consultative problem solving medical leadership

bull Use of statewide hospital status application essential ndash Allows hospitals to connect directly

40

UnclassifiedFor Public Use

DHHS Michigan Department or Health amp Human Services

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Summary bull Relief Hospital concept works bull Statewide MOCC successful in coordinating transfers bull EMResource serves as an invaluable tool for

identifying Relief Hospitals bull Decentralized approach where hospitals in need

contact hospitals with capacity requires minimal central coordination

bull Recruitment of Relief Hospitals can be challenging

41

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

Ronald Stewart MD Chair Department of Surgery UT Health San Antonio Long School of Medicine Eric Epley Executive Director CEO Southwest Texas Regional Advisory Council for Trauma (STRAC)

UnclassifiedFor Public Use 42

~ University - Health System

Regional Disaster Response in Texas Implementation of the

RMOC Concept Ronald M Stewart Eric Epley Brian Eastridge Dudley Wait Joe Palifini Dave Miramontes Craig Cooley Donald

Jenkins and the Southwest Texas Regional Advisory Council Team and

Texas Emergency Medical Task Force Region Leaders

ASPR Tracie Webinar April 24 2020

UnclassifiedFor Public Use 43

SouchweGt Tebullas Region1il Aduisory Council

Introduction

UnclassifiedFor Public Use

bull

bull

Trauma system development

bull Routine multiple small-scale disasters

bull Structured cooperation and communication Trauma system infrastructure for

bull bull

Disaster Stroke STEMI Mental Health Perinatal

bull Trauma System Complete Evolution to EmergencyHealth Care SystemmdashWill use Trauma System andEmergency Health Care System interchangeably

bull Health Care Coalition

bull Right Patient Right Place Right Time 44

THE TEXAS TRAUMA SYSTEM

UnclassifiedFor Public Use

22 TRAUMA SERVICE AREAS

REGIONAL ADVISORY COUNCILS

TRAUMA CENTER DESIGNATIONS

STANDARDS OF CARE

HOSPITAL PREPAREDNESS GRANTS

CONSISTENCY THROUGHOUT URBAN SUBURBAN RURAL AND

FRONTIER

45

Southwest Teus Regional Ad11lsory Council

l The Committee -~

on Trauma 1 middot

EHC System Complex Problem Solving

bull Maximally inclusive with respect to stakeholders bull Dialogue and consensus centered upon bull Whatrsquos the right thing to do for the patient or population being served

bull Timely bull Structured cooperation bull Communication ndash Robust and redundant bull Actionable data

bull Bias for action bull Performance improvement processes

UnclassifiedFor Public Use 46

911 Commission

1) FAILURE OF IMAGINATION

2) FAILURE OF POLICY (A FAILURE TO HAVE THE RIGHT INFRASTRUCTURE IN PLACE)

3) FAILURE OF CAPABILITY (A FAILURE TO HAVE THE RIGHT RESOURCES)

4) FAILURE OF MANAGEMENT (THE FAILURE TO COORDINATE THE AVAILABLE RESOURCES AND INFRASTRUCTURE)

Challenge of Large-Scale Disaster Preparation and Management

UnclassifiedFor Public Use 47

Southwest Tecas Regional Advisory Council

Our Experience

A functioning regional trauma (EHC) system provides the framework for an effective response to large-scale disasters

Education and drills are not enough

Linked regional medical operations centers ( or MOCCs) critical to effective disaster response from all causes

UnclassifiedFor Public Use 48

a

Southwest Texas Regional Advisory Council

Managing Wide-Scale Disasters

UnclassifiedFor Public Use 49

Acute Health Care System

bull Critical for emergency response and treatment of acute illness or injury

bull Mostly private and public mix bull Services to individuals bull Distributed and complex

network of providers bull Decisions made clinically

within minutes to hours

Public Health System

bull Largely responsible for most significant health improvements

bull Safety and wellbeing of populations

bull Multidisciplinary science bull Mainly public with centralized

communication bull Decisions with deliberation

and testing usually takes days

EmergencyManagement System

Local State

Federal Emergency Management Response

These Three Systems Must Function Seamlessly and Flawlessly Together

Acute Health Care System

Public Health

Emergency Management

UnclassifiedFor Public Use 50

Communications Problems Common to failures Disasters

Unworkable and Must have a credible and untested plans workable solution to each of these problemsmdashif we are to improve disaster response Lack of coordinated

response UnclassifiedFor Public Use 51

MEDCOM

bull Trauma Transfers-500mo bull Air Medical Management bull Trauma Team Paging bull MCI load-balancing bull Navigation of mental health

patients via Law Enforcement directly topsychiatric facilities

UnclassifiedFor Public Use 52

D D

D D

How to Integrate Disaster Acute Care and Public Health Systems

bull Trauma MEDCOM Communications Center

bull Regional Medical Operations Center

bull Integrated with Local Emergency Operations Center(EOC)

bull Linked to State Emergency Operations Center

UnclassifiedFor Public Use

bull Linked to Federal Emergency Management System53

Southwest Texas Regional Aduisory Council Regional Medical Operations Center (RMOC)

UnclassifiedFor Public Use

Upregulated MEDCOMmdashdramatically enhanced data and comm Functional for 17 years in San Antonio bull Essential elements

bull Formal agreements insuring collaborationbull Representatives of all major stakeholders in one room-physical or virtualbull Formal communication link to the Emergency Operations Centers (EOC)bull Fault tolerant communications systemsbull Software systems ndashWebEOC software

bull bull bull

Monitor and coordinate all critical hospital capacity Monitor all critical public health data Monitor and coordinate all critical EMS agencies

bull Direct tie to the EOC and SOCbull EMTF functionmdashAbility to physically expand and adapt Emergency Medical Task

Forces amp Mobile Medical Units54

Regional Medical Operations Center (RMOC) Regional Medical Operations Center (RMOC)

UnclassifiedFor Public Use 55

Feasible Plan Must work in

real world conditions

UnclassifiedFor Public Use 56

Southwest Te11as Regional Adv isory Council

RMOC Abilities and Advantages

bull Situational AwarenessmdashRegional Consciousness bull Virtual expansion of bed capacity

bull Distribute to all regional facilitiesmdashnot just a few ndashMany Hands Make Light Work bull Proven many times over 15 yearsmdashdistribution of 1000s of patients over a few days

bull Enables health care regional response teams bull Multi-agency rescue teamsmdashswift water rescue etc bull Mobile medical unitsmdashtemporary hospital replacements or augments

bull Load balancing during a surge of patients bull Network with other regions ndash8 RMOC equivalents in Texas bull Integration of Public Health Acute Care and Disaster Management Systems

UnclassifiedFor Public Use 57

Vancouver

Seattle

Idaho Oregon

Nevada

San Francisco

California

lls Angeles

Montana No11 Dakota

Minnesota

South Dakcta

Wyoming

Wisconsin

Iowa Ne~raska

Toronto c ~New Y0rk Boston Detroit middot

ChicatJo middotimiddot New r ark

Denver Oli io

St Louis Kansas

K~ ntucilty Vitgin 1c1

tfort Ca r0 l1na

New Mexico Arlltansas

Atla11ta Oaas

Georgiamp

Texas

Houston

Monterrey C - Gulf of

Miami

RMOC Response and Function to COVID-19

UnclassifiedFor Public Use 58

INTERNAL REPORT - PHI DATA This report contains Protected Health Information and is not intended for public distribution

Date COVID+ Patients COVD+ in ICU

04212020 82

04202020 81 -

04192020 81

Normal

Part ici pating HCS COVID Data as of 0815 Zl-Apr-20

VentBed Data as of 0910 21-Apr-20

41

41

41

COVID+ on Ventilator

24

25

24

BTRAC

All Healthcare Systems

Available Vents I Total Vents Available Vents

554 713 7896

514 710 7296 - ~ -

555 704 7996

Healthcare System Stress Score

I

Available Staffed Total Staffed Available Staffed Beds Beds Beds

1752 4 730 3796

1792 4 700 3896 - - - - - 7 1635 4707 3596

Severe

UnclassifiedFor Public Use 59

INTERNAL REPORT - PHI DAT A This report contains Protected Health Information and is not intended for public distribution

San Antonio Healthcare Systems COVI D-19 Patient Count

Positive Patients on 4212020

Positive Patients Trend 312212020 - 412112020

322 327 411 4 6 4 11 4 16

Systems Reporting Daily Morning Data

Health Sys I Heal th Sys2 HS3 HS4 HSS HS6

PUI Patients on 4212020

82 50

PUI Patients Trend 312012020 - 42112020

80

60

40 38

20

o __ _________________ _

4 21 322 3 27 4 I 4 6 41 I 4 1 6 42 1

H Tuesday April Z1 2020 STll=IAC _c

TOT AL Patients on 4212020

132

TOTAL Patients Trend 312212020 - 412112020

150 151

100

50

o __ __________________ _

3122 327 4 1 4 16 4 1 1 4 16 42 1

UnclassifiedFor Public Use 60

HOSPITALS Due DAILY 0900 hrs Hospital PPE IDR Materials Status Medical Dashboard (Bed and Ventilator Status) httpserisstracorgeoc7

EMS Due WEEKLY Friday 1200 hrs httpswwwsurveymonkeycomrEMSPPE2

ALL OTHER Coalition and ARHC Members Due WEEKLY Friday 1200 hrs https www surveymonkeycomrRMOCPPEOuery

1900 041220

Number of Regional Hospitals Reporting PPE Shortfall amp Days Remaining Until Depletion 5 - 7 Da s 8 - 11 Da s 12 - 14 Da s 15+ Da s

0 8 14 5 Data derived from facilities Hospital PPE IDR Materials Status - Facilities listed have indicated a disruption in their supply chain for any of the following PPE N95s Surgical Masks Gowns Gloves Face Shields Goggles

UnclassifiedFor Public Use 61

1015

Weekly COVID-19 Update Epidemiology Program

39 191 97 Tota l Cases Reported Tota l Deaths Re po rted Ever Hospita lized Adm itted to ICU

VI

45

40

35

~ 30 ro u 0 25

1 20

sect 15 z

10

5

0

23

Cases of COVID-19 by Date of Illness Onset (n=880)1 and Cumulative by Date Reported Bexar County 4182020

Female( )Ma le 51 49

210 217 224 32 39 316 323 330 46 413

- Number of Cases - cumulative Cases

1 aased on cor1pleted d31 ai 3s or 4181020 a t 800 PM dditiomd crases 3re 1111der feview

1200

t moo V

QI VI ro u

800 0

~ QI 0

- 600 E 0

u

Nl z ii - 400 ~ _

ro S

- 200 E u

-0

CITY OF SAN ANTONIO METROPOLITAN HEALTH DISTRICT

so 276 Mechanica l Venti lat ion Recovered

Percentage of Cases by Raceethnicity

American IndianAlaska Native

Asian

Black

White

Hispanic

Other

Cases by Age Group

~~ I 39 4n1 i 300 sect 200 z

100 3 0 +------------------~~~~-~~ ----r-~ ~ ~ -

17

0-17 18-40 41-64 65+

Age Grou p in Yea rs

Median ace - 46 years (age range 0-100 years)

UnclassifiedFor Public Use 62

RMOCs Mobile Drive Through COVID-19 Testing over 268000 Square Miles

UnclassifiedFor Public Use 63

= sect111ntomo tprrssmiddotXrws uesce ~

NEW5

Texas San Antonio officials launch investigations of nursing home overrun by coronavirus

LaurenCan1ba Apri112Q20 UpdacedApfd-12020212pm fWBinGi P 0

COVJCgt-19 ~ uitefldid lifo iil5 w~ kriew it inTeitas tradeLmithequtiOllsyouw1nt

nswered illd the issues YMI think we

sAQllid be lnvmlgadllg lndodamp- )Our

email iind an pounditpessbullNllWS journ11Nt will

follow up

Hot Spot Evaluation and Coordination

UnclassifiedFor Public Use 64

RMOC Function in COVID-19 Response

bull Situational awareness bull Integration of public health acute health care and disaster

management functions bull Actionable data from consolidating public health and acute health

care data sources bull Controlling and coordinating hot-spots bull Drive through testing management across the entire State bull Ability to Load balance across multiple health systems and

organizations UnclassifiedFor Public Use 65

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

John Quiroz RN Nurse Manager Los Angeles County Emergency Medical Services

UnclassifiedFor Public Use 66

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Los Angeles (LA) County Medical Operations Coordination Cell (MOCC)

bull 247 Medical amp Health Coordinator for the County and Region I

bull Coordinate Patient Transfers and Transportation bull Coordinate medical and heath resource management bull 911 Providers Hospitals LTC Clinics Dialysis Surgical

67

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATION GATEWAY

Los Angeles County and Region I

68

ifornia Reg1ions

Coastal OES Region n

Southem oes Regiion I

Inl and OES Region IV

Soutiheim Santa Barbara OES Reg Ion VI

I

Kerrn

Los Angeles

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Normal Operations vs Emergency and Disaster Response

Normal Operationsbull DHS Hospital and Clini

System bull EMTALA Transfers bull Air Medical bull Hyperbaric Chamber bull MCI Patient

Destinations bull TransferTransport

c

Emergency Disaster bull Hospital evacuations bull Resource Request bull Alternate Care Sites ndash Mercy ndash LASH ndash IsolationQuarantine

bull TransferTransport bull Prehospital Care Policy

69

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Keys to Success

bull 247 Base of Operationsbull Communicationsndash Telephony Radio Internet ReddiNet

bull DOC Room to expand operation during disasterbull Information System to document and analyze all lines

of businessbull Trained and talented staffbull Planning and exercise

70

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

John Hick MD Hennepin Healthcare MN

UnclassifiedFor Public Use 71

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Minnesota SHCC bull Statewide Healthcare Coordination Centerbull Located at State EOC as well as virtual ndash roughly

40 people directly engaged including regionalleads

bull Joint MDH HSEM MHA 8 regional MN coalitionconstruct

bull Main areas of planning responsendash ndash ndash ndash ndash

Referrals and transfers Alternate care sites Long term care ndash reactive and proactive PPE policy and acquisition Ventilator medical supply acquisition

72

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Referrals and Transfers bull Single phone number for LTC issues including hospital discharge and

COVID + patient support (eg assisted living transfer to COVID +designated SNF)

bull Co-located with SEOC public hotline but different staffing numbers bull Single (separate) phone number for ICU referrals ndash Mainly for greater MN but also inter-metro ndash Awareness of resources on MnTrac and real-time health system

information ndash Also provides direct connection to critical care consultation ndash May also be used to make triage decisions if referral needed and

no resources available (care-in-place recommendations) ndash May also be used to distribute load

73

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Staffing bull

bull

bull

bull

Call-taker ndash Medical background preferred ndash ndash

Gatekeeper for referral to SME May connect caller with resources and then referrals handled per usual

Shift Supervisor ndash ndash

Clinical background and experience with bed placement (eg house nursing supervisor) Manages information resource availability with facilities and more complicatedsituations

Clinician on-call ndash ndash

Critical care Contacts with each major health system critical care for ECMO and other resourceallocation situations

Unit supervisor ndash Works with SHCC manager on overall operations processes protocols

74

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Triggers

bull

bull

LTC ndash ndash ndash

Difficulty obtaining hospital discharges for LTC patients Achieved and hotline operational (Note ndash hotline also coordinates connections to infection preventioncontrol MDH Health Regulation Division palliative care consultations and can trigger strike team evaluation staffing support transfer support)

ICU ndash ndash ndash

lt 10 ICU beds available statewide Request from MHA or a coalition due to difficulty coordinating destinations Further triggers for engagement of clinician at request or when no ICU bedsavailable for reasonable match

75

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Other uses considerations

bull Matching to EMS transport services bull Patient ICU transfer considerations ndash Need for higher level of care ndash first priority ndash ECMO ventilators etc

bull Patients presenting to facility that lacks appropriate resources atbaseline

ndash

ndash

Load balancing ndash second priority bull Convalescent patients bull

bull

Intubated and stable patients (regional ndash if significant capacity under-utilized) Riskbenefit considerations

Resource movement ndash eg ventilators (vs anesthesia machines) or staff (virtual or in-person)

76

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Question amp Answer

77

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Contact Us

asprtraciehhsgov 1-844-5-TRACIE askasprtraciehhsgov

78

  • Developing a Healthcare Coalition Pediatric Surge Annex
  • ASPR TRACIE Three Domains
  • Resources
  • Overview of AAP and Pediatric Centers of Excellence
  • Overview of AAP and Pediatric Centers of Excellence
  • Executive Summary
  • MOCCs Problem Statement
  • A MOCC Aims to
  • MOCCs Concept
  • MOCCs | General Activity Summary
  • MOCCs Toolkit
  • Deanna Dahl-Grove MD FAAP Associate Professor Pediatric Emergency Medicine Rainbow Babies and Childrenrsquos Hospital Member AAP CoDPR Executive Committee13
  • Western Washington MOCC
  • King County LTCF Outbreak
  • Single LTCF - Single Hospital
  • Medical Operations Coordinating Cell
  • Regional COVID Coordinating Center ndash Western Washington
  • Two Surveillance Pillars of the RC3
  • Two Coordination Pillars of the RC3
  • Emergency Response Platform - Microsoft
  • Emergency Response Platform - Microsoft
  • Christopher Newton MD13Associate Professor of Surgery Division of Pediatric Surgery Director of Trauma Care UCSF Benioff Childrenrsquos Hospital Oakland13
  • Michiganrsquos Healthcare Preparedness Program
  • Michigan COVID-19
  • Michigan COVID-19
  • Detroit vs New York City
  • Detroit vs New York City
  • Michigan Healthcare Surge Strategy Goal
  • Michigan Healthcare Surge Strategy Components
  • Relief Hospitals vs Alternate Care Sites
  • Relief Hospital ldquoAskrdquo
  • Relief Hospitals and Patient Redistribution
  • Statewide Inter-Hospital Coordination Unit
  • MOCCs and Patient Redistribution
  • EMResource Relief Hospital Participation
  • MOCC-Facilitated vs Direct Contact Transfers
  • Patient Redistribution ndash 5 Key Elements
  • Relief Hospital Recruitment Challenges
  • Michigan Patient Transfers (41 to 420)
  • MOCCs in Michigan
  • Summary
  • Sarita Chung MD FAAP13Director of Disaster Preparedness Division of Emergency Medicine Childrenrsquos Hospital Boston Member American Academy of Pediatrics (AAP) Council on Disaster Preparedness and Recovery13
  • Regional Disaster Response in Texas Implementation of the RMOC Concept
  • Introduction
  • The Texas Trauma System
  • EHC System Complex Problem Solving
  • 911 Commission
  • Our Experience
  • Managing Wide-Scale Disasters
  • Acute Health Care SystemPublic Health Emergency Management
  • Problems Common to DisastersMust have a credible and workable solution to each of these problemsmdashif we are to improve disaster response
  • MEDCOM
  • How to Integrate Disaster Acute Care and Public Health Systems
  • Regional Medical Operations Center(RMOC)
  • Regional Medical Operations Center
  • Feasible Plan Must work in real world conditions
  • RMOC Abilities and Advantages
  • RMOC Response and Function to COVID-19
  • STRAC Report
  • STRAC Report
  • STRAC Report
  • Weekly COVID-19 Update
  • RMOCsMobile Drive Through COVID-19 Testing over 268000 Square Miles
  • Hot Spot Evaluation and Coordination
  • RMOC Function in COVID-19 Response
  • Moderator Roundtable
  • Los Angeles (LA) County Medical Operations Coordination Cell (MOCC)
  • Los Angeles County and Region I
  • Normal Operations vs Emergency and DisasterResponse
  • Keys to Success
  • Moderator Roundtable
  • Minnesota SHCC
  • Referrals and Transfers
  • Staffing
  • Triggers
  • Other uses considerations
  • Question amp Answer
  • Contact Us

UnclassifiedFor Public Use

~) NORTHWEST HEALTHCARE HARBORVIEW MEDICAL CENTER

UW Medicine [f]KingCounty

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Medical Operations Coordinating Cell

bull Disaster Medical Coordination Center

bull Regional COVID Coordination Center (RC3) ndash Harborview Medical CenterKing County ndash Northwest Health Response Network

16

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Regional COVID Coordinating Center ndash Western Washington

17

UnclassifiedFor Public Use

Staffing

Impacts

Resource

Impacts

Ventilators PPE

urveillance of Hospitals

Health

Surveillance of Congregant

Settings

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Two Surveillance Pillars of the RC3

18

UnclassifiedFor Public Use

Health System __-1

Level Loadin

ealth System

Coordination of Resources

ASPR AUIS1ANT bulllCUTtamp~ ~00

UIPAUDgt1111 ~gtIC UfPO~H HUtTHCdl h oUGpound NC1 HpoundhH0Npound~~

I NfORMAT IONGAIEWAf

Two Coordination Pillars of the RC3

19

UnclassifiedFor Public Use

WA HEALTH G) About f) Stevo Mltchell

E-- Home

Q~ _ (WIJ - _uw_ 0

COVIDbulllltl1-t1 ltD _

ltD _

ltD AvilfllHlty - ~c_

44

J -(--

8 j ((MON_

36 j

--0 18 22 0 42 2~

jll 4Jtbull

r 11H -middot- __ ~ -- I 1rA

I --- --J - 353 600 500 1000 806 00 -- -- --

8 J _

101 25

fj)

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH hoUGpoundNC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATION GATEWAY

Emergency Response Platform - Microsoft

bull Constrained Resources ndash Staffing ndash Beds bull Critical Care bull Acute Care

ndash Equipment bull Ventilators bull PPE

ndash COVID-19 patients

20

UnclassifiedFor Public Use

WA HEALTH C) About - Steve

~ Homo

6-hiyenHiiii+MF _ _ a

KING

43 COVID JM1Q

267

55 CD IDlnn1bned

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfOR MATIO N GATEWAY

Emergency Response Platform - Microsoft

bull Next Releasendash Long Term Care Facilitiesbull COVID-19 Impactsndash Positive Patientsndash Positive Health Care

Workers raquo of staff impacted

bull PPE availability

21

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

William Fales MD FACEP FAEMS Medical Director Division of EMS and Trauma Michigan Department of Health and Human Services

22 UnclassifiedFor Public Use

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Michiganrsquos Healthcare Preparedness Program bull Michigan Department of Health and Human Services ndash Bureau of EMS Trauma and Preparedness

bull 8 Regional Healthcare Coalitions ndash Hospitals EMS LPH EM LTC Tribal Health ndash Regional Coordinator Assistant Coordinator

Medical Director (25 FTE) ndash Regional Medical Coordination Center bull Multi-Agency Coordination Center bull Statewide use of EMResource by hospitals EMS

23

UnclassifiedFor Public Use

p ror

~ SC ON5

Sault Ste Marie

N

bull

Huron

Madison Milwa uk ee Graed Rapids bull bull e bull ~ 3rnia

L~nsi~ g bull - It bull

bullbullbullbull bull bull bull bull De troi t

bull Glwcago bull bull bull

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfOR MATIO N GATEWAY

Michigan COVID-19 bull bull

bull

First 2 cases ndash March 10 Asymmetric epidemiology ndash SE Michigan ndash Extreme Activity ndash Rest of Michigan ndash Sporadic Activity ndash Comparable to other states

Extreme conditions in SE MI ndash Peak hospitalizations gt4400 ndash 12-days with gt1000 on ventilation bull 1223 on ventilation on one day

ndash Peak intubations in 1 day 176 Source John Hopkins Coronavirus Resource Center (Retrieved 4212020)

24

UnclassifiedFor Public Use

Barrie

Toronto

Hamilton

bull bull

bull

Lake Ontario

bull Ro~besterbull

bull

bull

Brockville bull Kingston

~~w voRK

bull bull bull

bull

bull Pt0NfV VAN1A bull

bull

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H I NfOR MATION GATEWAY

bull

bull bull ~ ba riy

bull bull

Michigan COVID-19 bull First 2 cases ndash March 10

Asymmetric epidemiology bull ndash SE Michigan ndash Extreme Activity ndash Rest of Michigan ndash Sporadic Activity ndash Comparable to other states

bull Extreme conditions in SE MI ndash Peak hospitalizations gt4400 ndash 12-days with gt1000 on ventilation bull 1223 on ventilation on one day

ndash Peak intubations in 1 day 176 Source John Hopkins Coronavirus Resource Center (Retrieved 4212020)

25

UnclassifiedFor Public Use

I I I I I I I I I I I I I

ASPR TR AC IE ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Detroit vs New York City COVID-19 Daily Hospital Admissions

New York City vs Detroit 1800 1600 1400 1200 1000 800 600 400 200 0

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21

NY City Detroit

Source MI EMResource

NYC NYC Department of Health and Mental Hygiene 26

UnclassifiedFor Public Use ASPR TR AC IE ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Detroit vs New York City

1 1 I 11111 111 11 11 1111 1 II II 1 1 1

400

300

200

COVID-19 Daily Hospital Admissions Per 1 Million PopulationNew York City vs Detroit

40-Day Post-Outbreak Mortality bull NY City 646 deaths per million bull Detroit 919 deaths per million

100

0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21

NY City Detroit

Source MI EMResource

NYC NYC Department of Health and Mental Hygiene 27

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Michigan Healthcare Surge Strategy Goal bull Save lives and reduce pain and suffering by optimizing

the use of the statersquos healthcare resources ndash Extend conventional standards of care to as many

patients as possible ndash Minimize the need for crisis standards of care bull Especially while conventional capacity exists

28

UnclassifiedFor Public Use

--

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Michigan Healthcare Surge Strategy Components bull Relief Hospitals

bull Alternate Care Sites EMS

ndash Home Care Sites

ndash Relief Personnel

29

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Relief Hospitals vs Alternate Care Sites bull Relief Hospitals The objective is to extend the

conventional standard of care to as many citizens in need as possible (ie minimize the need to move intocrisis standards of care)

bull Alternate Care Sites (ACS) The objective is to delivercrisis standards of care (as close to the conventional standard of care as possible) in extreme conditions in which the conventional standard of care can not be provided at overloaded hospitals

30

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Relief Hospital ldquoAskrdquo bull Hospitals have been previously asked to be able to

surge an additional 20 above average daily census ndash Increased to 50 ldquosuper surgerdquo

bull Relief Hospitals provide 10 of their expanded capacity to assist severely impacted hospitals ndash While preserving 50 of super-surge capacity bull Many hospitals at very low census

31

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Relief Hospitals and Patient Redistribution

bull Intra-Health System Transfer ndash Coordinated by specific health system

bull Intra-Regional Transfer ndash Coordinated by Regional Medical Coordination Center

bull Statewide Transfer ndash Coordinated by Inter-Hospital Coordination Unit bull AKA Medical Operations Coordination Cell (MOCC)

32

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Statewide Inter-Hospital Coordination Unit State EmergencyOperations Center

Planning Finance Operations

Health Branch

Inter-HospitalCoordination Unit

Physician Consultant

EMS Coordination Group

Logistics

MDHHS Health Emergency Operations

Center

Medical Operations

Coordination Cell

33

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

MOCCs and Patient Redistribution Regional Medical

Coordination Center bull Relief hospitals declare status on

EMResource bull RMCC receives request from

transferring hospital bull RMCC identifies Relief Hospital(s) bull Transferring hospital contacts

Relief Hospital directly bull Relief Hospital accepts patient(s) bull RMCC coordinates EMS PRN

Statewide Inter-Hospital Coordination Unit

Relief hospitals declare status on EMResource

IHCU receives request from RMCC on behalf of transferring hospital

IHCU identifies Relief Hospital(s) Transferring hospital contacts Relief

Hospital directly Relief Hospital accepts patient(s) IHCU coordinates EMS PRN

34

UnclassifiedFor Public Use

Critical 2 Critical 3 Non- 4 Non- Willing to Willing to Comment Care Bed - Care Bed - Critical Critical Take Take Non-COVID-19 non- Care Bed- Care Bed - COVID-19 COVID-19

COVID-19 COVID-19 non- Patients Patients COVID-19

No Yes

22 0 0 o - 4 4 16 24

1 1 5 5

h Ctr 40 8 8 10

1 0 5 5

68 13 34 51

2 Critical 3 Non- 4 Non- Willing to Willing to Comment Care Bed Critical Critical Take Take Non-bull non- Care Bed Care Bed COVID-19 COVID-19 COVID-19 - - non- Patients Patients

COVID-19 COVID-19

nton 0 0 0 0 No No

0 0 24 3 No No Already exceeding critical No No Already exceeding critical

0 0 0 0 ----Already exceeding critical

0 Already exceeding critical

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

EMResource Relief Hospital Participation

35

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

MOCC-Facilitated vs Direct Contact Transfers MOCC Facilitated

bull Hospital has need to transfer bull Regional State MOCC

contacted bull EMResource reviewed by MOCC

to identify Relief Hospitals bull MOCC connects transferring

hospital to Relief Hospital bull Relief Hospital accepts

patient(s) bull MOCC coordinates EMS PRN

Direct Contact Hospital has need to transfer Regional State MOCC

bypassed EMResource reviewed by hospital

to identify Relief Hospitals Transferring hospital contacts

Relief Hospital directly Relief Hospital accepts

patient(s) MOCC coordinates EMS PRN

36

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Patient Redistribution ndash 5 Key Elements

bull bull bull bull bull

Transferring Hospitals Coordinating entity (MOCCs) Situational awareness platform (EMResource) EMS Relief Hospitals

37

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Relief Hospital Recruitment Challenges

Why were so many hospitals in minimally impacted regions resistant to accept patients bull Fea

bull Fear of introducing bringing COVID-19 into their hospital

r of impending ldquostormrdquo ndash ldquoItrsquos just a matter of time till wersquore Detroitrdquo

Need for Epidemiologic Intelligence

38

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Michigan Patient Transfers (41 to 420)

SE MI SCEC MI West and North MI

Region 2N 2S 1 3 5 6 7 8 TOTAL Transferred In 322 457 41 27 38 15 34 25 959 Transferred Out 275 443 46 54 24 20 20 15 897

~15 via MOCC-Facilitated ~85 VIA Direct Contact ~30 Intra-System Transfers

Source EMResource ndash Self-reported by hospitals 39

UnclassifiedFor Public Use

Bureau of EMS Trauma amp Preparedness

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

MOCCs in Michigan

bull Role Facilitation not control bull Staffing at State MOCC ndash Experienced paramedics EMS control center bull Remote component to SEOC

bull Physician role ndash Consultative problem solving medical leadership

bull Use of statewide hospital status application essential ndash Allows hospitals to connect directly

40

UnclassifiedFor Public Use

DHHS Michigan Department or Health amp Human Services

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Summary bull Relief Hospital concept works bull Statewide MOCC successful in coordinating transfers bull EMResource serves as an invaluable tool for

identifying Relief Hospitals bull Decentralized approach where hospitals in need

contact hospitals with capacity requires minimal central coordination

bull Recruitment of Relief Hospitals can be challenging

41

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

Ronald Stewart MD Chair Department of Surgery UT Health San Antonio Long School of Medicine Eric Epley Executive Director CEO Southwest Texas Regional Advisory Council for Trauma (STRAC)

UnclassifiedFor Public Use 42

~ University - Health System

Regional Disaster Response in Texas Implementation of the

RMOC Concept Ronald M Stewart Eric Epley Brian Eastridge Dudley Wait Joe Palifini Dave Miramontes Craig Cooley Donald

Jenkins and the Southwest Texas Regional Advisory Council Team and

Texas Emergency Medical Task Force Region Leaders

ASPR Tracie Webinar April 24 2020

UnclassifiedFor Public Use 43

SouchweGt Tebullas Region1il Aduisory Council

Introduction

UnclassifiedFor Public Use

bull

bull

Trauma system development

bull Routine multiple small-scale disasters

bull Structured cooperation and communication Trauma system infrastructure for

bull bull

Disaster Stroke STEMI Mental Health Perinatal

bull Trauma System Complete Evolution to EmergencyHealth Care SystemmdashWill use Trauma System andEmergency Health Care System interchangeably

bull Health Care Coalition

bull Right Patient Right Place Right Time 44

THE TEXAS TRAUMA SYSTEM

UnclassifiedFor Public Use

22 TRAUMA SERVICE AREAS

REGIONAL ADVISORY COUNCILS

TRAUMA CENTER DESIGNATIONS

STANDARDS OF CARE

HOSPITAL PREPAREDNESS GRANTS

CONSISTENCY THROUGHOUT URBAN SUBURBAN RURAL AND

FRONTIER

45

Southwest Teus Regional Ad11lsory Council

l The Committee -~

on Trauma 1 middot

EHC System Complex Problem Solving

bull Maximally inclusive with respect to stakeholders bull Dialogue and consensus centered upon bull Whatrsquos the right thing to do for the patient or population being served

bull Timely bull Structured cooperation bull Communication ndash Robust and redundant bull Actionable data

bull Bias for action bull Performance improvement processes

UnclassifiedFor Public Use 46

911 Commission

1) FAILURE OF IMAGINATION

2) FAILURE OF POLICY (A FAILURE TO HAVE THE RIGHT INFRASTRUCTURE IN PLACE)

3) FAILURE OF CAPABILITY (A FAILURE TO HAVE THE RIGHT RESOURCES)

4) FAILURE OF MANAGEMENT (THE FAILURE TO COORDINATE THE AVAILABLE RESOURCES AND INFRASTRUCTURE)

Challenge of Large-Scale Disaster Preparation and Management

UnclassifiedFor Public Use 47

Southwest Tecas Regional Advisory Council

Our Experience

A functioning regional trauma (EHC) system provides the framework for an effective response to large-scale disasters

Education and drills are not enough

Linked regional medical operations centers ( or MOCCs) critical to effective disaster response from all causes

UnclassifiedFor Public Use 48

a

Southwest Texas Regional Advisory Council

Managing Wide-Scale Disasters

UnclassifiedFor Public Use 49

Acute Health Care System

bull Critical for emergency response and treatment of acute illness or injury

bull Mostly private and public mix bull Services to individuals bull Distributed and complex

network of providers bull Decisions made clinically

within minutes to hours

Public Health System

bull Largely responsible for most significant health improvements

bull Safety and wellbeing of populations

bull Multidisciplinary science bull Mainly public with centralized

communication bull Decisions with deliberation

and testing usually takes days

EmergencyManagement System

Local State

Federal Emergency Management Response

These Three Systems Must Function Seamlessly and Flawlessly Together

Acute Health Care System

Public Health

Emergency Management

UnclassifiedFor Public Use 50

Communications Problems Common to failures Disasters

Unworkable and Must have a credible and untested plans workable solution to each of these problemsmdashif we are to improve disaster response Lack of coordinated

response UnclassifiedFor Public Use 51

MEDCOM

bull Trauma Transfers-500mo bull Air Medical Management bull Trauma Team Paging bull MCI load-balancing bull Navigation of mental health

patients via Law Enforcement directly topsychiatric facilities

UnclassifiedFor Public Use 52

D D

D D

How to Integrate Disaster Acute Care and Public Health Systems

bull Trauma MEDCOM Communications Center

bull Regional Medical Operations Center

bull Integrated with Local Emergency Operations Center(EOC)

bull Linked to State Emergency Operations Center

UnclassifiedFor Public Use

bull Linked to Federal Emergency Management System53

Southwest Texas Regional Aduisory Council Regional Medical Operations Center (RMOC)

UnclassifiedFor Public Use

Upregulated MEDCOMmdashdramatically enhanced data and comm Functional for 17 years in San Antonio bull Essential elements

bull Formal agreements insuring collaborationbull Representatives of all major stakeholders in one room-physical or virtualbull Formal communication link to the Emergency Operations Centers (EOC)bull Fault tolerant communications systemsbull Software systems ndashWebEOC software

bull bull bull

Monitor and coordinate all critical hospital capacity Monitor all critical public health data Monitor and coordinate all critical EMS agencies

bull Direct tie to the EOC and SOCbull EMTF functionmdashAbility to physically expand and adapt Emergency Medical Task

Forces amp Mobile Medical Units54

Regional Medical Operations Center (RMOC) Regional Medical Operations Center (RMOC)

UnclassifiedFor Public Use 55

Feasible Plan Must work in

real world conditions

UnclassifiedFor Public Use 56

Southwest Te11as Regional Adv isory Council

RMOC Abilities and Advantages

bull Situational AwarenessmdashRegional Consciousness bull Virtual expansion of bed capacity

bull Distribute to all regional facilitiesmdashnot just a few ndashMany Hands Make Light Work bull Proven many times over 15 yearsmdashdistribution of 1000s of patients over a few days

bull Enables health care regional response teams bull Multi-agency rescue teamsmdashswift water rescue etc bull Mobile medical unitsmdashtemporary hospital replacements or augments

bull Load balancing during a surge of patients bull Network with other regions ndash8 RMOC equivalents in Texas bull Integration of Public Health Acute Care and Disaster Management Systems

UnclassifiedFor Public Use 57

Vancouver

Seattle

Idaho Oregon

Nevada

San Francisco

California

lls Angeles

Montana No11 Dakota

Minnesota

South Dakcta

Wyoming

Wisconsin

Iowa Ne~raska

Toronto c ~New Y0rk Boston Detroit middot

ChicatJo middotimiddot New r ark

Denver Oli io

St Louis Kansas

K~ ntucilty Vitgin 1c1

tfort Ca r0 l1na

New Mexico Arlltansas

Atla11ta Oaas

Georgiamp

Texas

Houston

Monterrey C - Gulf of

Miami

RMOC Response and Function to COVID-19

UnclassifiedFor Public Use 58

INTERNAL REPORT - PHI DATA This report contains Protected Health Information and is not intended for public distribution

Date COVID+ Patients COVD+ in ICU

04212020 82

04202020 81 -

04192020 81

Normal

Part ici pating HCS COVID Data as of 0815 Zl-Apr-20

VentBed Data as of 0910 21-Apr-20

41

41

41

COVID+ on Ventilator

24

25

24

BTRAC

All Healthcare Systems

Available Vents I Total Vents Available Vents

554 713 7896

514 710 7296 - ~ -

555 704 7996

Healthcare System Stress Score

I

Available Staffed Total Staffed Available Staffed Beds Beds Beds

1752 4 730 3796

1792 4 700 3896 - - - - - 7 1635 4707 3596

Severe

UnclassifiedFor Public Use 59

INTERNAL REPORT - PHI DAT A This report contains Protected Health Information and is not intended for public distribution

San Antonio Healthcare Systems COVI D-19 Patient Count

Positive Patients on 4212020

Positive Patients Trend 312212020 - 412112020

322 327 411 4 6 4 11 4 16

Systems Reporting Daily Morning Data

Health Sys I Heal th Sys2 HS3 HS4 HSS HS6

PUI Patients on 4212020

82 50

PUI Patients Trend 312012020 - 42112020

80

60

40 38

20

o __ _________________ _

4 21 322 3 27 4 I 4 6 41 I 4 1 6 42 1

H Tuesday April Z1 2020 STll=IAC _c

TOT AL Patients on 4212020

132

TOTAL Patients Trend 312212020 - 412112020

150 151

100

50

o __ __________________ _

3122 327 4 1 4 16 4 1 1 4 16 42 1

UnclassifiedFor Public Use 60

HOSPITALS Due DAILY 0900 hrs Hospital PPE IDR Materials Status Medical Dashboard (Bed and Ventilator Status) httpserisstracorgeoc7

EMS Due WEEKLY Friday 1200 hrs httpswwwsurveymonkeycomrEMSPPE2

ALL OTHER Coalition and ARHC Members Due WEEKLY Friday 1200 hrs https www surveymonkeycomrRMOCPPEOuery

1900 041220

Number of Regional Hospitals Reporting PPE Shortfall amp Days Remaining Until Depletion 5 - 7 Da s 8 - 11 Da s 12 - 14 Da s 15+ Da s

0 8 14 5 Data derived from facilities Hospital PPE IDR Materials Status - Facilities listed have indicated a disruption in their supply chain for any of the following PPE N95s Surgical Masks Gowns Gloves Face Shields Goggles

UnclassifiedFor Public Use 61

1015

Weekly COVID-19 Update Epidemiology Program

39 191 97 Tota l Cases Reported Tota l Deaths Re po rted Ever Hospita lized Adm itted to ICU

VI

45

40

35

~ 30 ro u 0 25

1 20

sect 15 z

10

5

0

23

Cases of COVID-19 by Date of Illness Onset (n=880)1 and Cumulative by Date Reported Bexar County 4182020

Female( )Ma le 51 49

210 217 224 32 39 316 323 330 46 413

- Number of Cases - cumulative Cases

1 aased on cor1pleted d31 ai 3s or 4181020 a t 800 PM dditiomd crases 3re 1111der feview

1200

t moo V

QI VI ro u

800 0

~ QI 0

- 600 E 0

u

Nl z ii - 400 ~ _

ro S

- 200 E u

-0

CITY OF SAN ANTONIO METROPOLITAN HEALTH DISTRICT

so 276 Mechanica l Venti lat ion Recovered

Percentage of Cases by Raceethnicity

American IndianAlaska Native

Asian

Black

White

Hispanic

Other

Cases by Age Group

~~ I 39 4n1 i 300 sect 200 z

100 3 0 +------------------~~~~-~~ ----r-~ ~ ~ -

17

0-17 18-40 41-64 65+

Age Grou p in Yea rs

Median ace - 46 years (age range 0-100 years)

UnclassifiedFor Public Use 62

RMOCs Mobile Drive Through COVID-19 Testing over 268000 Square Miles

UnclassifiedFor Public Use 63

= sect111ntomo tprrssmiddotXrws uesce ~

NEW5

Texas San Antonio officials launch investigations of nursing home overrun by coronavirus

LaurenCan1ba Apri112Q20 UpdacedApfd-12020212pm fWBinGi P 0

COVJCgt-19 ~ uitefldid lifo iil5 w~ kriew it inTeitas tradeLmithequtiOllsyouw1nt

nswered illd the issues YMI think we

sAQllid be lnvmlgadllg lndodamp- )Our

email iind an pounditpessbullNllWS journ11Nt will

follow up

Hot Spot Evaluation and Coordination

UnclassifiedFor Public Use 64

RMOC Function in COVID-19 Response

bull Situational awareness bull Integration of public health acute health care and disaster

management functions bull Actionable data from consolidating public health and acute health

care data sources bull Controlling and coordinating hot-spots bull Drive through testing management across the entire State bull Ability to Load balance across multiple health systems and

organizations UnclassifiedFor Public Use 65

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

John Quiroz RN Nurse Manager Los Angeles County Emergency Medical Services

UnclassifiedFor Public Use 66

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Los Angeles (LA) County Medical Operations Coordination Cell (MOCC)

bull 247 Medical amp Health Coordinator for the County and Region I

bull Coordinate Patient Transfers and Transportation bull Coordinate medical and heath resource management bull 911 Providers Hospitals LTC Clinics Dialysis Surgical

67

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATION GATEWAY

Los Angeles County and Region I

68

ifornia Reg1ions

Coastal OES Region n

Southem oes Regiion I

Inl and OES Region IV

Soutiheim Santa Barbara OES Reg Ion VI

I

Kerrn

Los Angeles

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Normal Operations vs Emergency and Disaster Response

Normal Operationsbull DHS Hospital and Clini

System bull EMTALA Transfers bull Air Medical bull Hyperbaric Chamber bull MCI Patient

Destinations bull TransferTransport

c

Emergency Disaster bull Hospital evacuations bull Resource Request bull Alternate Care Sites ndash Mercy ndash LASH ndash IsolationQuarantine

bull TransferTransport bull Prehospital Care Policy

69

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Keys to Success

bull 247 Base of Operationsbull Communicationsndash Telephony Radio Internet ReddiNet

bull DOC Room to expand operation during disasterbull Information System to document and analyze all lines

of businessbull Trained and talented staffbull Planning and exercise

70

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

John Hick MD Hennepin Healthcare MN

UnclassifiedFor Public Use 71

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Minnesota SHCC bull Statewide Healthcare Coordination Centerbull Located at State EOC as well as virtual ndash roughly

40 people directly engaged including regionalleads

bull Joint MDH HSEM MHA 8 regional MN coalitionconstruct

bull Main areas of planning responsendash ndash ndash ndash ndash

Referrals and transfers Alternate care sites Long term care ndash reactive and proactive PPE policy and acquisition Ventilator medical supply acquisition

72

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Referrals and Transfers bull Single phone number for LTC issues including hospital discharge and

COVID + patient support (eg assisted living transfer to COVID +designated SNF)

bull Co-located with SEOC public hotline but different staffing numbers bull Single (separate) phone number for ICU referrals ndash Mainly for greater MN but also inter-metro ndash Awareness of resources on MnTrac and real-time health system

information ndash Also provides direct connection to critical care consultation ndash May also be used to make triage decisions if referral needed and

no resources available (care-in-place recommendations) ndash May also be used to distribute load

73

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Staffing bull

bull

bull

bull

Call-taker ndash Medical background preferred ndash ndash

Gatekeeper for referral to SME May connect caller with resources and then referrals handled per usual

Shift Supervisor ndash ndash

Clinical background and experience with bed placement (eg house nursing supervisor) Manages information resource availability with facilities and more complicatedsituations

Clinician on-call ndash ndash

Critical care Contacts with each major health system critical care for ECMO and other resourceallocation situations

Unit supervisor ndash Works with SHCC manager on overall operations processes protocols

74

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Triggers

bull

bull

LTC ndash ndash ndash

Difficulty obtaining hospital discharges for LTC patients Achieved and hotline operational (Note ndash hotline also coordinates connections to infection preventioncontrol MDH Health Regulation Division palliative care consultations and can trigger strike team evaluation staffing support transfer support)

ICU ndash ndash ndash

lt 10 ICU beds available statewide Request from MHA or a coalition due to difficulty coordinating destinations Further triggers for engagement of clinician at request or when no ICU bedsavailable for reasonable match

75

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Other uses considerations

bull Matching to EMS transport services bull Patient ICU transfer considerations ndash Need for higher level of care ndash first priority ndash ECMO ventilators etc

bull Patients presenting to facility that lacks appropriate resources atbaseline

ndash

ndash

Load balancing ndash second priority bull Convalescent patients bull

bull

Intubated and stable patients (regional ndash if significant capacity under-utilized) Riskbenefit considerations

Resource movement ndash eg ventilators (vs anesthesia machines) or staff (virtual or in-person)

76

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Question amp Answer

77

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Contact Us

asprtraciehhsgov 1-844-5-TRACIE askasprtraciehhsgov

78

  • Developing a Healthcare Coalition Pediatric Surge Annex
  • ASPR TRACIE Three Domains
  • Resources
  • Overview of AAP and Pediatric Centers of Excellence
  • Overview of AAP and Pediatric Centers of Excellence
  • Executive Summary
  • MOCCs Problem Statement
  • A MOCC Aims to
  • MOCCs Concept
  • MOCCs | General Activity Summary
  • MOCCs Toolkit
  • Deanna Dahl-Grove MD FAAP Associate Professor Pediatric Emergency Medicine Rainbow Babies and Childrenrsquos Hospital Member AAP CoDPR Executive Committee13
  • Western Washington MOCC
  • King County LTCF Outbreak
  • Single LTCF - Single Hospital
  • Medical Operations Coordinating Cell
  • Regional COVID Coordinating Center ndash Western Washington
  • Two Surveillance Pillars of the RC3
  • Two Coordination Pillars of the RC3
  • Emergency Response Platform - Microsoft
  • Emergency Response Platform - Microsoft
  • Christopher Newton MD13Associate Professor of Surgery Division of Pediatric Surgery Director of Trauma Care UCSF Benioff Childrenrsquos Hospital Oakland13
  • Michiganrsquos Healthcare Preparedness Program
  • Michigan COVID-19
  • Michigan COVID-19
  • Detroit vs New York City
  • Detroit vs New York City
  • Michigan Healthcare Surge Strategy Goal
  • Michigan Healthcare Surge Strategy Components
  • Relief Hospitals vs Alternate Care Sites
  • Relief Hospital ldquoAskrdquo
  • Relief Hospitals and Patient Redistribution
  • Statewide Inter-Hospital Coordination Unit
  • MOCCs and Patient Redistribution
  • EMResource Relief Hospital Participation
  • MOCC-Facilitated vs Direct Contact Transfers
  • Patient Redistribution ndash 5 Key Elements
  • Relief Hospital Recruitment Challenges
  • Michigan Patient Transfers (41 to 420)
  • MOCCs in Michigan
  • Summary
  • Sarita Chung MD FAAP13Director of Disaster Preparedness Division of Emergency Medicine Childrenrsquos Hospital Boston Member American Academy of Pediatrics (AAP) Council on Disaster Preparedness and Recovery13
  • Regional Disaster Response in Texas Implementation of the RMOC Concept
  • Introduction
  • The Texas Trauma System
  • EHC System Complex Problem Solving
  • 911 Commission
  • Our Experience
  • Managing Wide-Scale Disasters
  • Acute Health Care SystemPublic Health Emergency Management
  • Problems Common to DisastersMust have a credible and workable solution to each of these problemsmdashif we are to improve disaster response
  • MEDCOM
  • How to Integrate Disaster Acute Care and Public Health Systems
  • Regional Medical Operations Center(RMOC)
  • Regional Medical Operations Center
  • Feasible Plan Must work in real world conditions
  • RMOC Abilities and Advantages
  • RMOC Response and Function to COVID-19
  • STRAC Report
  • STRAC Report
  • STRAC Report
  • Weekly COVID-19 Update
  • RMOCsMobile Drive Through COVID-19 Testing over 268000 Square Miles
  • Hot Spot Evaluation and Coordination
  • RMOC Function in COVID-19 Response
  • Moderator Roundtable
  • Los Angeles (LA) County Medical Operations Coordination Cell (MOCC)
  • Los Angeles County and Region I
  • Normal Operations vs Emergency and DisasterResponse
  • Keys to Success
  • Moderator Roundtable
  • Minnesota SHCC
  • Referrals and Transfers
  • Staffing
  • Triggers
  • Other uses considerations
  • Question amp Answer
  • Contact Us

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Regional COVID Coordinating Center ndash Western Washington

17

UnclassifiedFor Public Use

Staffing

Impacts

Resource

Impacts

Ventilators PPE

urveillance of Hospitals

Health

Surveillance of Congregant

Settings

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Two Surveillance Pillars of the RC3

18

UnclassifiedFor Public Use

Health System __-1

Level Loadin

ealth System

Coordination of Resources

ASPR AUIS1ANT bulllCUTtamp~ ~00

UIPAUDgt1111 ~gtIC UfPO~H HUtTHCdl h oUGpound NC1 HpoundhH0Npound~~

I NfORMAT IONGAIEWAf

Two Coordination Pillars of the RC3

19

UnclassifiedFor Public Use

WA HEALTH G) About f) Stevo Mltchell

E-- Home

Q~ _ (WIJ - _uw_ 0

COVIDbulllltl1-t1 ltD _

ltD _

ltD AvilfllHlty - ~c_

44

J -(--

8 j ((MON_

36 j

--0 18 22 0 42 2~

jll 4Jtbull

r 11H -middot- __ ~ -- I 1rA

I --- --J - 353 600 500 1000 806 00 -- -- --

8 J _

101 25

fj)

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH hoUGpoundNC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATION GATEWAY

Emergency Response Platform - Microsoft

bull Constrained Resources ndash Staffing ndash Beds bull Critical Care bull Acute Care

ndash Equipment bull Ventilators bull PPE

ndash COVID-19 patients

20

UnclassifiedFor Public Use

WA HEALTH C) About - Steve

~ Homo

6-hiyenHiiii+MF _ _ a

KING

43 COVID JM1Q

267

55 CD IDlnn1bned

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfOR MATIO N GATEWAY

Emergency Response Platform - Microsoft

bull Next Releasendash Long Term Care Facilitiesbull COVID-19 Impactsndash Positive Patientsndash Positive Health Care

Workers raquo of staff impacted

bull PPE availability

21

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

William Fales MD FACEP FAEMS Medical Director Division of EMS and Trauma Michigan Department of Health and Human Services

22 UnclassifiedFor Public Use

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Michiganrsquos Healthcare Preparedness Program bull Michigan Department of Health and Human Services ndash Bureau of EMS Trauma and Preparedness

bull 8 Regional Healthcare Coalitions ndash Hospitals EMS LPH EM LTC Tribal Health ndash Regional Coordinator Assistant Coordinator

Medical Director (25 FTE) ndash Regional Medical Coordination Center bull Multi-Agency Coordination Center bull Statewide use of EMResource by hospitals EMS

23

UnclassifiedFor Public Use

p ror

~ SC ON5

Sault Ste Marie

N

bull

Huron

Madison Milwa uk ee Graed Rapids bull bull e bull ~ 3rnia

L~nsi~ g bull - It bull

bullbullbullbull bull bull bull bull De troi t

bull Glwcago bull bull bull

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfOR MATIO N GATEWAY

Michigan COVID-19 bull bull

bull

First 2 cases ndash March 10 Asymmetric epidemiology ndash SE Michigan ndash Extreme Activity ndash Rest of Michigan ndash Sporadic Activity ndash Comparable to other states

Extreme conditions in SE MI ndash Peak hospitalizations gt4400 ndash 12-days with gt1000 on ventilation bull 1223 on ventilation on one day

ndash Peak intubations in 1 day 176 Source John Hopkins Coronavirus Resource Center (Retrieved 4212020)

24

UnclassifiedFor Public Use

Barrie

Toronto

Hamilton

bull bull

bull

Lake Ontario

bull Ro~besterbull

bull

bull

Brockville bull Kingston

~~w voRK

bull bull bull

bull

bull Pt0NfV VAN1A bull

bull

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H I NfOR MATION GATEWAY

bull

bull bull ~ ba riy

bull bull

Michigan COVID-19 bull First 2 cases ndash March 10

Asymmetric epidemiology bull ndash SE Michigan ndash Extreme Activity ndash Rest of Michigan ndash Sporadic Activity ndash Comparable to other states

bull Extreme conditions in SE MI ndash Peak hospitalizations gt4400 ndash 12-days with gt1000 on ventilation bull 1223 on ventilation on one day

ndash Peak intubations in 1 day 176 Source John Hopkins Coronavirus Resource Center (Retrieved 4212020)

25

UnclassifiedFor Public Use

I I I I I I I I I I I I I

ASPR TR AC IE ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Detroit vs New York City COVID-19 Daily Hospital Admissions

New York City vs Detroit 1800 1600 1400 1200 1000 800 600 400 200 0

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21

NY City Detroit

Source MI EMResource

NYC NYC Department of Health and Mental Hygiene 26

UnclassifiedFor Public Use ASPR TR AC IE ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Detroit vs New York City

1 1 I 11111 111 11 11 1111 1 II II 1 1 1

400

300

200

COVID-19 Daily Hospital Admissions Per 1 Million PopulationNew York City vs Detroit

40-Day Post-Outbreak Mortality bull NY City 646 deaths per million bull Detroit 919 deaths per million

100

0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21

NY City Detroit

Source MI EMResource

NYC NYC Department of Health and Mental Hygiene 27

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Michigan Healthcare Surge Strategy Goal bull Save lives and reduce pain and suffering by optimizing

the use of the statersquos healthcare resources ndash Extend conventional standards of care to as many

patients as possible ndash Minimize the need for crisis standards of care bull Especially while conventional capacity exists

28

UnclassifiedFor Public Use

--

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Michigan Healthcare Surge Strategy Components bull Relief Hospitals

bull Alternate Care Sites EMS

ndash Home Care Sites

ndash Relief Personnel

29

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Relief Hospitals vs Alternate Care Sites bull Relief Hospitals The objective is to extend the

conventional standard of care to as many citizens in need as possible (ie minimize the need to move intocrisis standards of care)

bull Alternate Care Sites (ACS) The objective is to delivercrisis standards of care (as close to the conventional standard of care as possible) in extreme conditions in which the conventional standard of care can not be provided at overloaded hospitals

30

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Relief Hospital ldquoAskrdquo bull Hospitals have been previously asked to be able to

surge an additional 20 above average daily census ndash Increased to 50 ldquosuper surgerdquo

bull Relief Hospitals provide 10 of their expanded capacity to assist severely impacted hospitals ndash While preserving 50 of super-surge capacity bull Many hospitals at very low census

31

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Relief Hospitals and Patient Redistribution

bull Intra-Health System Transfer ndash Coordinated by specific health system

bull Intra-Regional Transfer ndash Coordinated by Regional Medical Coordination Center

bull Statewide Transfer ndash Coordinated by Inter-Hospital Coordination Unit bull AKA Medical Operations Coordination Cell (MOCC)

32

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Statewide Inter-Hospital Coordination Unit State EmergencyOperations Center

Planning Finance Operations

Health Branch

Inter-HospitalCoordination Unit

Physician Consultant

EMS Coordination Group

Logistics

MDHHS Health Emergency Operations

Center

Medical Operations

Coordination Cell

33

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

MOCCs and Patient Redistribution Regional Medical

Coordination Center bull Relief hospitals declare status on

EMResource bull RMCC receives request from

transferring hospital bull RMCC identifies Relief Hospital(s) bull Transferring hospital contacts

Relief Hospital directly bull Relief Hospital accepts patient(s) bull RMCC coordinates EMS PRN

Statewide Inter-Hospital Coordination Unit

Relief hospitals declare status on EMResource

IHCU receives request from RMCC on behalf of transferring hospital

IHCU identifies Relief Hospital(s) Transferring hospital contacts Relief

Hospital directly Relief Hospital accepts patient(s) IHCU coordinates EMS PRN

34

UnclassifiedFor Public Use

Critical 2 Critical 3 Non- 4 Non- Willing to Willing to Comment Care Bed - Care Bed - Critical Critical Take Take Non-COVID-19 non- Care Bed- Care Bed - COVID-19 COVID-19

COVID-19 COVID-19 non- Patients Patients COVID-19

No Yes

22 0 0 o - 4 4 16 24

1 1 5 5

h Ctr 40 8 8 10

1 0 5 5

68 13 34 51

2 Critical 3 Non- 4 Non- Willing to Willing to Comment Care Bed Critical Critical Take Take Non-bull non- Care Bed Care Bed COVID-19 COVID-19 COVID-19 - - non- Patients Patients

COVID-19 COVID-19

nton 0 0 0 0 No No

0 0 24 3 No No Already exceeding critical No No Already exceeding critical

0 0 0 0 ----Already exceeding critical

0 Already exceeding critical

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

EMResource Relief Hospital Participation

35

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

MOCC-Facilitated vs Direct Contact Transfers MOCC Facilitated

bull Hospital has need to transfer bull Regional State MOCC

contacted bull EMResource reviewed by MOCC

to identify Relief Hospitals bull MOCC connects transferring

hospital to Relief Hospital bull Relief Hospital accepts

patient(s) bull MOCC coordinates EMS PRN

Direct Contact Hospital has need to transfer Regional State MOCC

bypassed EMResource reviewed by hospital

to identify Relief Hospitals Transferring hospital contacts

Relief Hospital directly Relief Hospital accepts

patient(s) MOCC coordinates EMS PRN

36

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Patient Redistribution ndash 5 Key Elements

bull bull bull bull bull

Transferring Hospitals Coordinating entity (MOCCs) Situational awareness platform (EMResource) EMS Relief Hospitals

37

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Relief Hospital Recruitment Challenges

Why were so many hospitals in minimally impacted regions resistant to accept patients bull Fea

bull Fear of introducing bringing COVID-19 into their hospital

r of impending ldquostormrdquo ndash ldquoItrsquos just a matter of time till wersquore Detroitrdquo

Need for Epidemiologic Intelligence

38

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Michigan Patient Transfers (41 to 420)

SE MI SCEC MI West and North MI

Region 2N 2S 1 3 5 6 7 8 TOTAL Transferred In 322 457 41 27 38 15 34 25 959 Transferred Out 275 443 46 54 24 20 20 15 897

~15 via MOCC-Facilitated ~85 VIA Direct Contact ~30 Intra-System Transfers

Source EMResource ndash Self-reported by hospitals 39

UnclassifiedFor Public Use

Bureau of EMS Trauma amp Preparedness

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

MOCCs in Michigan

bull Role Facilitation not control bull Staffing at State MOCC ndash Experienced paramedics EMS control center bull Remote component to SEOC

bull Physician role ndash Consultative problem solving medical leadership

bull Use of statewide hospital status application essential ndash Allows hospitals to connect directly

40

UnclassifiedFor Public Use

DHHS Michigan Department or Health amp Human Services

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Summary bull Relief Hospital concept works bull Statewide MOCC successful in coordinating transfers bull EMResource serves as an invaluable tool for

identifying Relief Hospitals bull Decentralized approach where hospitals in need

contact hospitals with capacity requires minimal central coordination

bull Recruitment of Relief Hospitals can be challenging

41

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

Ronald Stewart MD Chair Department of Surgery UT Health San Antonio Long School of Medicine Eric Epley Executive Director CEO Southwest Texas Regional Advisory Council for Trauma (STRAC)

UnclassifiedFor Public Use 42

~ University - Health System

Regional Disaster Response in Texas Implementation of the

RMOC Concept Ronald M Stewart Eric Epley Brian Eastridge Dudley Wait Joe Palifini Dave Miramontes Craig Cooley Donald

Jenkins and the Southwest Texas Regional Advisory Council Team and

Texas Emergency Medical Task Force Region Leaders

ASPR Tracie Webinar April 24 2020

UnclassifiedFor Public Use 43

SouchweGt Tebullas Region1il Aduisory Council

Introduction

UnclassifiedFor Public Use

bull

bull

Trauma system development

bull Routine multiple small-scale disasters

bull Structured cooperation and communication Trauma system infrastructure for

bull bull

Disaster Stroke STEMI Mental Health Perinatal

bull Trauma System Complete Evolution to EmergencyHealth Care SystemmdashWill use Trauma System andEmergency Health Care System interchangeably

bull Health Care Coalition

bull Right Patient Right Place Right Time 44

THE TEXAS TRAUMA SYSTEM

UnclassifiedFor Public Use

22 TRAUMA SERVICE AREAS

REGIONAL ADVISORY COUNCILS

TRAUMA CENTER DESIGNATIONS

STANDARDS OF CARE

HOSPITAL PREPAREDNESS GRANTS

CONSISTENCY THROUGHOUT URBAN SUBURBAN RURAL AND

FRONTIER

45

Southwest Teus Regional Ad11lsory Council

l The Committee -~

on Trauma 1 middot

EHC System Complex Problem Solving

bull Maximally inclusive with respect to stakeholders bull Dialogue and consensus centered upon bull Whatrsquos the right thing to do for the patient or population being served

bull Timely bull Structured cooperation bull Communication ndash Robust and redundant bull Actionable data

bull Bias for action bull Performance improvement processes

UnclassifiedFor Public Use 46

911 Commission

1) FAILURE OF IMAGINATION

2) FAILURE OF POLICY (A FAILURE TO HAVE THE RIGHT INFRASTRUCTURE IN PLACE)

3) FAILURE OF CAPABILITY (A FAILURE TO HAVE THE RIGHT RESOURCES)

4) FAILURE OF MANAGEMENT (THE FAILURE TO COORDINATE THE AVAILABLE RESOURCES AND INFRASTRUCTURE)

Challenge of Large-Scale Disaster Preparation and Management

UnclassifiedFor Public Use 47

Southwest Tecas Regional Advisory Council

Our Experience

A functioning regional trauma (EHC) system provides the framework for an effective response to large-scale disasters

Education and drills are not enough

Linked regional medical operations centers ( or MOCCs) critical to effective disaster response from all causes

UnclassifiedFor Public Use 48

a

Southwest Texas Regional Advisory Council

Managing Wide-Scale Disasters

UnclassifiedFor Public Use 49

Acute Health Care System

bull Critical for emergency response and treatment of acute illness or injury

bull Mostly private and public mix bull Services to individuals bull Distributed and complex

network of providers bull Decisions made clinically

within minutes to hours

Public Health System

bull Largely responsible for most significant health improvements

bull Safety and wellbeing of populations

bull Multidisciplinary science bull Mainly public with centralized

communication bull Decisions with deliberation

and testing usually takes days

EmergencyManagement System

Local State

Federal Emergency Management Response

These Three Systems Must Function Seamlessly and Flawlessly Together

Acute Health Care System

Public Health

Emergency Management

UnclassifiedFor Public Use 50

Communications Problems Common to failures Disasters

Unworkable and Must have a credible and untested plans workable solution to each of these problemsmdashif we are to improve disaster response Lack of coordinated

response UnclassifiedFor Public Use 51

MEDCOM

bull Trauma Transfers-500mo bull Air Medical Management bull Trauma Team Paging bull MCI load-balancing bull Navigation of mental health

patients via Law Enforcement directly topsychiatric facilities

UnclassifiedFor Public Use 52

D D

D D

How to Integrate Disaster Acute Care and Public Health Systems

bull Trauma MEDCOM Communications Center

bull Regional Medical Operations Center

bull Integrated with Local Emergency Operations Center(EOC)

bull Linked to State Emergency Operations Center

UnclassifiedFor Public Use

bull Linked to Federal Emergency Management System53

Southwest Texas Regional Aduisory Council Regional Medical Operations Center (RMOC)

UnclassifiedFor Public Use

Upregulated MEDCOMmdashdramatically enhanced data and comm Functional for 17 years in San Antonio bull Essential elements

bull Formal agreements insuring collaborationbull Representatives of all major stakeholders in one room-physical or virtualbull Formal communication link to the Emergency Operations Centers (EOC)bull Fault tolerant communications systemsbull Software systems ndashWebEOC software

bull bull bull

Monitor and coordinate all critical hospital capacity Monitor all critical public health data Monitor and coordinate all critical EMS agencies

bull Direct tie to the EOC and SOCbull EMTF functionmdashAbility to physically expand and adapt Emergency Medical Task

Forces amp Mobile Medical Units54

Regional Medical Operations Center (RMOC) Regional Medical Operations Center (RMOC)

UnclassifiedFor Public Use 55

Feasible Plan Must work in

real world conditions

UnclassifiedFor Public Use 56

Southwest Te11as Regional Adv isory Council

RMOC Abilities and Advantages

bull Situational AwarenessmdashRegional Consciousness bull Virtual expansion of bed capacity

bull Distribute to all regional facilitiesmdashnot just a few ndashMany Hands Make Light Work bull Proven many times over 15 yearsmdashdistribution of 1000s of patients over a few days

bull Enables health care regional response teams bull Multi-agency rescue teamsmdashswift water rescue etc bull Mobile medical unitsmdashtemporary hospital replacements or augments

bull Load balancing during a surge of patients bull Network with other regions ndash8 RMOC equivalents in Texas bull Integration of Public Health Acute Care and Disaster Management Systems

UnclassifiedFor Public Use 57

Vancouver

Seattle

Idaho Oregon

Nevada

San Francisco

California

lls Angeles

Montana No11 Dakota

Minnesota

South Dakcta

Wyoming

Wisconsin

Iowa Ne~raska

Toronto c ~New Y0rk Boston Detroit middot

ChicatJo middotimiddot New r ark

Denver Oli io

St Louis Kansas

K~ ntucilty Vitgin 1c1

tfort Ca r0 l1na

New Mexico Arlltansas

Atla11ta Oaas

Georgiamp

Texas

Houston

Monterrey C - Gulf of

Miami

RMOC Response and Function to COVID-19

UnclassifiedFor Public Use 58

INTERNAL REPORT - PHI DATA This report contains Protected Health Information and is not intended for public distribution

Date COVID+ Patients COVD+ in ICU

04212020 82

04202020 81 -

04192020 81

Normal

Part ici pating HCS COVID Data as of 0815 Zl-Apr-20

VentBed Data as of 0910 21-Apr-20

41

41

41

COVID+ on Ventilator

24

25

24

BTRAC

All Healthcare Systems

Available Vents I Total Vents Available Vents

554 713 7896

514 710 7296 - ~ -

555 704 7996

Healthcare System Stress Score

I

Available Staffed Total Staffed Available Staffed Beds Beds Beds

1752 4 730 3796

1792 4 700 3896 - - - - - 7 1635 4707 3596

Severe

UnclassifiedFor Public Use 59

INTERNAL REPORT - PHI DAT A This report contains Protected Health Information and is not intended for public distribution

San Antonio Healthcare Systems COVI D-19 Patient Count

Positive Patients on 4212020

Positive Patients Trend 312212020 - 412112020

322 327 411 4 6 4 11 4 16

Systems Reporting Daily Morning Data

Health Sys I Heal th Sys2 HS3 HS4 HSS HS6

PUI Patients on 4212020

82 50

PUI Patients Trend 312012020 - 42112020

80

60

40 38

20

o __ _________________ _

4 21 322 3 27 4 I 4 6 41 I 4 1 6 42 1

H Tuesday April Z1 2020 STll=IAC _c

TOT AL Patients on 4212020

132

TOTAL Patients Trend 312212020 - 412112020

150 151

100

50

o __ __________________ _

3122 327 4 1 4 16 4 1 1 4 16 42 1

UnclassifiedFor Public Use 60

HOSPITALS Due DAILY 0900 hrs Hospital PPE IDR Materials Status Medical Dashboard (Bed and Ventilator Status) httpserisstracorgeoc7

EMS Due WEEKLY Friday 1200 hrs httpswwwsurveymonkeycomrEMSPPE2

ALL OTHER Coalition and ARHC Members Due WEEKLY Friday 1200 hrs https www surveymonkeycomrRMOCPPEOuery

1900 041220

Number of Regional Hospitals Reporting PPE Shortfall amp Days Remaining Until Depletion 5 - 7 Da s 8 - 11 Da s 12 - 14 Da s 15+ Da s

0 8 14 5 Data derived from facilities Hospital PPE IDR Materials Status - Facilities listed have indicated a disruption in their supply chain for any of the following PPE N95s Surgical Masks Gowns Gloves Face Shields Goggles

UnclassifiedFor Public Use 61

1015

Weekly COVID-19 Update Epidemiology Program

39 191 97 Tota l Cases Reported Tota l Deaths Re po rted Ever Hospita lized Adm itted to ICU

VI

45

40

35

~ 30 ro u 0 25

1 20

sect 15 z

10

5

0

23

Cases of COVID-19 by Date of Illness Onset (n=880)1 and Cumulative by Date Reported Bexar County 4182020

Female( )Ma le 51 49

210 217 224 32 39 316 323 330 46 413

- Number of Cases - cumulative Cases

1 aased on cor1pleted d31 ai 3s or 4181020 a t 800 PM dditiomd crases 3re 1111der feview

1200

t moo V

QI VI ro u

800 0

~ QI 0

- 600 E 0

u

Nl z ii - 400 ~ _

ro S

- 200 E u

-0

CITY OF SAN ANTONIO METROPOLITAN HEALTH DISTRICT

so 276 Mechanica l Venti lat ion Recovered

Percentage of Cases by Raceethnicity

American IndianAlaska Native

Asian

Black

White

Hispanic

Other

Cases by Age Group

~~ I 39 4n1 i 300 sect 200 z

100 3 0 +------------------~~~~-~~ ----r-~ ~ ~ -

17

0-17 18-40 41-64 65+

Age Grou p in Yea rs

Median ace - 46 years (age range 0-100 years)

UnclassifiedFor Public Use 62

RMOCs Mobile Drive Through COVID-19 Testing over 268000 Square Miles

UnclassifiedFor Public Use 63

= sect111ntomo tprrssmiddotXrws uesce ~

NEW5

Texas San Antonio officials launch investigations of nursing home overrun by coronavirus

LaurenCan1ba Apri112Q20 UpdacedApfd-12020212pm fWBinGi P 0

COVJCgt-19 ~ uitefldid lifo iil5 w~ kriew it inTeitas tradeLmithequtiOllsyouw1nt

nswered illd the issues YMI think we

sAQllid be lnvmlgadllg lndodamp- )Our

email iind an pounditpessbullNllWS journ11Nt will

follow up

Hot Spot Evaluation and Coordination

UnclassifiedFor Public Use 64

RMOC Function in COVID-19 Response

bull Situational awareness bull Integration of public health acute health care and disaster

management functions bull Actionable data from consolidating public health and acute health

care data sources bull Controlling and coordinating hot-spots bull Drive through testing management across the entire State bull Ability to Load balance across multiple health systems and

organizations UnclassifiedFor Public Use 65

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

John Quiroz RN Nurse Manager Los Angeles County Emergency Medical Services

UnclassifiedFor Public Use 66

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Los Angeles (LA) County Medical Operations Coordination Cell (MOCC)

bull 247 Medical amp Health Coordinator for the County and Region I

bull Coordinate Patient Transfers and Transportation bull Coordinate medical and heath resource management bull 911 Providers Hospitals LTC Clinics Dialysis Surgical

67

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATION GATEWAY

Los Angeles County and Region I

68

ifornia Reg1ions

Coastal OES Region n

Southem oes Regiion I

Inl and OES Region IV

Soutiheim Santa Barbara OES Reg Ion VI

I

Kerrn

Los Angeles

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Normal Operations vs Emergency and Disaster Response

Normal Operationsbull DHS Hospital and Clini

System bull EMTALA Transfers bull Air Medical bull Hyperbaric Chamber bull MCI Patient

Destinations bull TransferTransport

c

Emergency Disaster bull Hospital evacuations bull Resource Request bull Alternate Care Sites ndash Mercy ndash LASH ndash IsolationQuarantine

bull TransferTransport bull Prehospital Care Policy

69

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Keys to Success

bull 247 Base of Operationsbull Communicationsndash Telephony Radio Internet ReddiNet

bull DOC Room to expand operation during disasterbull Information System to document and analyze all lines

of businessbull Trained and talented staffbull Planning and exercise

70

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

John Hick MD Hennepin Healthcare MN

UnclassifiedFor Public Use 71

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Minnesota SHCC bull Statewide Healthcare Coordination Centerbull Located at State EOC as well as virtual ndash roughly

40 people directly engaged including regionalleads

bull Joint MDH HSEM MHA 8 regional MN coalitionconstruct

bull Main areas of planning responsendash ndash ndash ndash ndash

Referrals and transfers Alternate care sites Long term care ndash reactive and proactive PPE policy and acquisition Ventilator medical supply acquisition

72

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Referrals and Transfers bull Single phone number for LTC issues including hospital discharge and

COVID + patient support (eg assisted living transfer to COVID +designated SNF)

bull Co-located with SEOC public hotline but different staffing numbers bull Single (separate) phone number for ICU referrals ndash Mainly for greater MN but also inter-metro ndash Awareness of resources on MnTrac and real-time health system

information ndash Also provides direct connection to critical care consultation ndash May also be used to make triage decisions if referral needed and

no resources available (care-in-place recommendations) ndash May also be used to distribute load

73

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Staffing bull

bull

bull

bull

Call-taker ndash Medical background preferred ndash ndash

Gatekeeper for referral to SME May connect caller with resources and then referrals handled per usual

Shift Supervisor ndash ndash

Clinical background and experience with bed placement (eg house nursing supervisor) Manages information resource availability with facilities and more complicatedsituations

Clinician on-call ndash ndash

Critical care Contacts with each major health system critical care for ECMO and other resourceallocation situations

Unit supervisor ndash Works with SHCC manager on overall operations processes protocols

74

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Triggers

bull

bull

LTC ndash ndash ndash

Difficulty obtaining hospital discharges for LTC patients Achieved and hotline operational (Note ndash hotline also coordinates connections to infection preventioncontrol MDH Health Regulation Division palliative care consultations and can trigger strike team evaluation staffing support transfer support)

ICU ndash ndash ndash

lt 10 ICU beds available statewide Request from MHA or a coalition due to difficulty coordinating destinations Further triggers for engagement of clinician at request or when no ICU bedsavailable for reasonable match

75

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Other uses considerations

bull Matching to EMS transport services bull Patient ICU transfer considerations ndash Need for higher level of care ndash first priority ndash ECMO ventilators etc

bull Patients presenting to facility that lacks appropriate resources atbaseline

ndash

ndash

Load balancing ndash second priority bull Convalescent patients bull

bull

Intubated and stable patients (regional ndash if significant capacity under-utilized) Riskbenefit considerations

Resource movement ndash eg ventilators (vs anesthesia machines) or staff (virtual or in-person)

76

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Question amp Answer

77

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Contact Us

asprtraciehhsgov 1-844-5-TRACIE askasprtraciehhsgov

78

  • Developing a Healthcare Coalition Pediatric Surge Annex
  • ASPR TRACIE Three Domains
  • Resources
  • Overview of AAP and Pediatric Centers of Excellence
  • Overview of AAP and Pediatric Centers of Excellence
  • Executive Summary
  • MOCCs Problem Statement
  • A MOCC Aims to
  • MOCCs Concept
  • MOCCs | General Activity Summary
  • MOCCs Toolkit
  • Deanna Dahl-Grove MD FAAP Associate Professor Pediatric Emergency Medicine Rainbow Babies and Childrenrsquos Hospital Member AAP CoDPR Executive Committee13
  • Western Washington MOCC
  • King County LTCF Outbreak
  • Single LTCF - Single Hospital
  • Medical Operations Coordinating Cell
  • Regional COVID Coordinating Center ndash Western Washington
  • Two Surveillance Pillars of the RC3
  • Two Coordination Pillars of the RC3
  • Emergency Response Platform - Microsoft
  • Emergency Response Platform - Microsoft
  • Christopher Newton MD13Associate Professor of Surgery Division of Pediatric Surgery Director of Trauma Care UCSF Benioff Childrenrsquos Hospital Oakland13
  • Michiganrsquos Healthcare Preparedness Program
  • Michigan COVID-19
  • Michigan COVID-19
  • Detroit vs New York City
  • Detroit vs New York City
  • Michigan Healthcare Surge Strategy Goal
  • Michigan Healthcare Surge Strategy Components
  • Relief Hospitals vs Alternate Care Sites
  • Relief Hospital ldquoAskrdquo
  • Relief Hospitals and Patient Redistribution
  • Statewide Inter-Hospital Coordination Unit
  • MOCCs and Patient Redistribution
  • EMResource Relief Hospital Participation
  • MOCC-Facilitated vs Direct Contact Transfers
  • Patient Redistribution ndash 5 Key Elements
  • Relief Hospital Recruitment Challenges
  • Michigan Patient Transfers (41 to 420)
  • MOCCs in Michigan
  • Summary
  • Sarita Chung MD FAAP13Director of Disaster Preparedness Division of Emergency Medicine Childrenrsquos Hospital Boston Member American Academy of Pediatrics (AAP) Council on Disaster Preparedness and Recovery13
  • Regional Disaster Response in Texas Implementation of the RMOC Concept
  • Introduction
  • The Texas Trauma System
  • EHC System Complex Problem Solving
  • 911 Commission
  • Our Experience
  • Managing Wide-Scale Disasters
  • Acute Health Care SystemPublic Health Emergency Management
  • Problems Common to DisastersMust have a credible and workable solution to each of these problemsmdashif we are to improve disaster response
  • MEDCOM
  • How to Integrate Disaster Acute Care and Public Health Systems
  • Regional Medical Operations Center(RMOC)
  • Regional Medical Operations Center
  • Feasible Plan Must work in real world conditions
  • RMOC Abilities and Advantages
  • RMOC Response and Function to COVID-19
  • STRAC Report
  • STRAC Report
  • STRAC Report
  • Weekly COVID-19 Update
  • RMOCsMobile Drive Through COVID-19 Testing over 268000 Square Miles
  • Hot Spot Evaluation and Coordination
  • RMOC Function in COVID-19 Response
  • Moderator Roundtable
  • Los Angeles (LA) County Medical Operations Coordination Cell (MOCC)
  • Los Angeles County and Region I
  • Normal Operations vs Emergency and DisasterResponse
  • Keys to Success
  • Moderator Roundtable
  • Minnesota SHCC
  • Referrals and Transfers
  • Staffing
  • Triggers
  • Other uses considerations
  • Question amp Answer
  • Contact Us

UnclassifiedFor Public Use

Staffing

Impacts

Resource

Impacts

Ventilators PPE

urveillance of Hospitals

Health

Surveillance of Congregant

Settings

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Two Surveillance Pillars of the RC3

18

UnclassifiedFor Public Use

Health System __-1

Level Loadin

ealth System

Coordination of Resources

ASPR AUIS1ANT bulllCUTtamp~ ~00

UIPAUDgt1111 ~gtIC UfPO~H HUtTHCdl h oUGpound NC1 HpoundhH0Npound~~

I NfORMAT IONGAIEWAf

Two Coordination Pillars of the RC3

19

UnclassifiedFor Public Use

WA HEALTH G) About f) Stevo Mltchell

E-- Home

Q~ _ (WIJ - _uw_ 0

COVIDbulllltl1-t1 ltD _

ltD _

ltD AvilfllHlty - ~c_

44

J -(--

8 j ((MON_

36 j

--0 18 22 0 42 2~

jll 4Jtbull

r 11H -middot- __ ~ -- I 1rA

I --- --J - 353 600 500 1000 806 00 -- -- --

8 J _

101 25

fj)

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH hoUGpoundNC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATION GATEWAY

Emergency Response Platform - Microsoft

bull Constrained Resources ndash Staffing ndash Beds bull Critical Care bull Acute Care

ndash Equipment bull Ventilators bull PPE

ndash COVID-19 patients

20

UnclassifiedFor Public Use

WA HEALTH C) About - Steve

~ Homo

6-hiyenHiiii+MF _ _ a

KING

43 COVID JM1Q

267

55 CD IDlnn1bned

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfOR MATIO N GATEWAY

Emergency Response Platform - Microsoft

bull Next Releasendash Long Term Care Facilitiesbull COVID-19 Impactsndash Positive Patientsndash Positive Health Care

Workers raquo of staff impacted

bull PPE availability

21

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

William Fales MD FACEP FAEMS Medical Director Division of EMS and Trauma Michigan Department of Health and Human Services

22 UnclassifiedFor Public Use

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Michiganrsquos Healthcare Preparedness Program bull Michigan Department of Health and Human Services ndash Bureau of EMS Trauma and Preparedness

bull 8 Regional Healthcare Coalitions ndash Hospitals EMS LPH EM LTC Tribal Health ndash Regional Coordinator Assistant Coordinator

Medical Director (25 FTE) ndash Regional Medical Coordination Center bull Multi-Agency Coordination Center bull Statewide use of EMResource by hospitals EMS

23

UnclassifiedFor Public Use

p ror

~ SC ON5

Sault Ste Marie

N

bull

Huron

Madison Milwa uk ee Graed Rapids bull bull e bull ~ 3rnia

L~nsi~ g bull - It bull

bullbullbullbull bull bull bull bull De troi t

bull Glwcago bull bull bull

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfOR MATIO N GATEWAY

Michigan COVID-19 bull bull

bull

First 2 cases ndash March 10 Asymmetric epidemiology ndash SE Michigan ndash Extreme Activity ndash Rest of Michigan ndash Sporadic Activity ndash Comparable to other states

Extreme conditions in SE MI ndash Peak hospitalizations gt4400 ndash 12-days with gt1000 on ventilation bull 1223 on ventilation on one day

ndash Peak intubations in 1 day 176 Source John Hopkins Coronavirus Resource Center (Retrieved 4212020)

24

UnclassifiedFor Public Use

Barrie

Toronto

Hamilton

bull bull

bull

Lake Ontario

bull Ro~besterbull

bull

bull

Brockville bull Kingston

~~w voRK

bull bull bull

bull

bull Pt0NfV VAN1A bull

bull

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H I NfOR MATION GATEWAY

bull

bull bull ~ ba riy

bull bull

Michigan COVID-19 bull First 2 cases ndash March 10

Asymmetric epidemiology bull ndash SE Michigan ndash Extreme Activity ndash Rest of Michigan ndash Sporadic Activity ndash Comparable to other states

bull Extreme conditions in SE MI ndash Peak hospitalizations gt4400 ndash 12-days with gt1000 on ventilation bull 1223 on ventilation on one day

ndash Peak intubations in 1 day 176 Source John Hopkins Coronavirus Resource Center (Retrieved 4212020)

25

UnclassifiedFor Public Use

I I I I I I I I I I I I I

ASPR TR AC IE ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Detroit vs New York City COVID-19 Daily Hospital Admissions

New York City vs Detroit 1800 1600 1400 1200 1000 800 600 400 200 0

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21

NY City Detroit

Source MI EMResource

NYC NYC Department of Health and Mental Hygiene 26

UnclassifiedFor Public Use ASPR TR AC IE ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Detroit vs New York City

1 1 I 11111 111 11 11 1111 1 II II 1 1 1

400

300

200

COVID-19 Daily Hospital Admissions Per 1 Million PopulationNew York City vs Detroit

40-Day Post-Outbreak Mortality bull NY City 646 deaths per million bull Detroit 919 deaths per million

100

0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21

NY City Detroit

Source MI EMResource

NYC NYC Department of Health and Mental Hygiene 27

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Michigan Healthcare Surge Strategy Goal bull Save lives and reduce pain and suffering by optimizing

the use of the statersquos healthcare resources ndash Extend conventional standards of care to as many

patients as possible ndash Minimize the need for crisis standards of care bull Especially while conventional capacity exists

28

UnclassifiedFor Public Use

--

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Michigan Healthcare Surge Strategy Components bull Relief Hospitals

bull Alternate Care Sites EMS

ndash Home Care Sites

ndash Relief Personnel

29

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Relief Hospitals vs Alternate Care Sites bull Relief Hospitals The objective is to extend the

conventional standard of care to as many citizens in need as possible (ie minimize the need to move intocrisis standards of care)

bull Alternate Care Sites (ACS) The objective is to delivercrisis standards of care (as close to the conventional standard of care as possible) in extreme conditions in which the conventional standard of care can not be provided at overloaded hospitals

30

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Relief Hospital ldquoAskrdquo bull Hospitals have been previously asked to be able to

surge an additional 20 above average daily census ndash Increased to 50 ldquosuper surgerdquo

bull Relief Hospitals provide 10 of their expanded capacity to assist severely impacted hospitals ndash While preserving 50 of super-surge capacity bull Many hospitals at very low census

31

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Relief Hospitals and Patient Redistribution

bull Intra-Health System Transfer ndash Coordinated by specific health system

bull Intra-Regional Transfer ndash Coordinated by Regional Medical Coordination Center

bull Statewide Transfer ndash Coordinated by Inter-Hospital Coordination Unit bull AKA Medical Operations Coordination Cell (MOCC)

32

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Statewide Inter-Hospital Coordination Unit State EmergencyOperations Center

Planning Finance Operations

Health Branch

Inter-HospitalCoordination Unit

Physician Consultant

EMS Coordination Group

Logistics

MDHHS Health Emergency Operations

Center

Medical Operations

Coordination Cell

33

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

MOCCs and Patient Redistribution Regional Medical

Coordination Center bull Relief hospitals declare status on

EMResource bull RMCC receives request from

transferring hospital bull RMCC identifies Relief Hospital(s) bull Transferring hospital contacts

Relief Hospital directly bull Relief Hospital accepts patient(s) bull RMCC coordinates EMS PRN

Statewide Inter-Hospital Coordination Unit

Relief hospitals declare status on EMResource

IHCU receives request from RMCC on behalf of transferring hospital

IHCU identifies Relief Hospital(s) Transferring hospital contacts Relief

Hospital directly Relief Hospital accepts patient(s) IHCU coordinates EMS PRN

34

UnclassifiedFor Public Use

Critical 2 Critical 3 Non- 4 Non- Willing to Willing to Comment Care Bed - Care Bed - Critical Critical Take Take Non-COVID-19 non- Care Bed- Care Bed - COVID-19 COVID-19

COVID-19 COVID-19 non- Patients Patients COVID-19

No Yes

22 0 0 o - 4 4 16 24

1 1 5 5

h Ctr 40 8 8 10

1 0 5 5

68 13 34 51

2 Critical 3 Non- 4 Non- Willing to Willing to Comment Care Bed Critical Critical Take Take Non-bull non- Care Bed Care Bed COVID-19 COVID-19 COVID-19 - - non- Patients Patients

COVID-19 COVID-19

nton 0 0 0 0 No No

0 0 24 3 No No Already exceeding critical No No Already exceeding critical

0 0 0 0 ----Already exceeding critical

0 Already exceeding critical

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

EMResource Relief Hospital Participation

35

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

MOCC-Facilitated vs Direct Contact Transfers MOCC Facilitated

bull Hospital has need to transfer bull Regional State MOCC

contacted bull EMResource reviewed by MOCC

to identify Relief Hospitals bull MOCC connects transferring

hospital to Relief Hospital bull Relief Hospital accepts

patient(s) bull MOCC coordinates EMS PRN

Direct Contact Hospital has need to transfer Regional State MOCC

bypassed EMResource reviewed by hospital

to identify Relief Hospitals Transferring hospital contacts

Relief Hospital directly Relief Hospital accepts

patient(s) MOCC coordinates EMS PRN

36

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Patient Redistribution ndash 5 Key Elements

bull bull bull bull bull

Transferring Hospitals Coordinating entity (MOCCs) Situational awareness platform (EMResource) EMS Relief Hospitals

37

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Relief Hospital Recruitment Challenges

Why were so many hospitals in minimally impacted regions resistant to accept patients bull Fea

bull Fear of introducing bringing COVID-19 into their hospital

r of impending ldquostormrdquo ndash ldquoItrsquos just a matter of time till wersquore Detroitrdquo

Need for Epidemiologic Intelligence

38

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Michigan Patient Transfers (41 to 420)

SE MI SCEC MI West and North MI

Region 2N 2S 1 3 5 6 7 8 TOTAL Transferred In 322 457 41 27 38 15 34 25 959 Transferred Out 275 443 46 54 24 20 20 15 897

~15 via MOCC-Facilitated ~85 VIA Direct Contact ~30 Intra-System Transfers

Source EMResource ndash Self-reported by hospitals 39

UnclassifiedFor Public Use

Bureau of EMS Trauma amp Preparedness

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

MOCCs in Michigan

bull Role Facilitation not control bull Staffing at State MOCC ndash Experienced paramedics EMS control center bull Remote component to SEOC

bull Physician role ndash Consultative problem solving medical leadership

bull Use of statewide hospital status application essential ndash Allows hospitals to connect directly

40

UnclassifiedFor Public Use

DHHS Michigan Department or Health amp Human Services

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Summary bull Relief Hospital concept works bull Statewide MOCC successful in coordinating transfers bull EMResource serves as an invaluable tool for

identifying Relief Hospitals bull Decentralized approach where hospitals in need

contact hospitals with capacity requires minimal central coordination

bull Recruitment of Relief Hospitals can be challenging

41

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

Ronald Stewart MD Chair Department of Surgery UT Health San Antonio Long School of Medicine Eric Epley Executive Director CEO Southwest Texas Regional Advisory Council for Trauma (STRAC)

UnclassifiedFor Public Use 42

~ University - Health System

Regional Disaster Response in Texas Implementation of the

RMOC Concept Ronald M Stewart Eric Epley Brian Eastridge Dudley Wait Joe Palifini Dave Miramontes Craig Cooley Donald

Jenkins and the Southwest Texas Regional Advisory Council Team and

Texas Emergency Medical Task Force Region Leaders

ASPR Tracie Webinar April 24 2020

UnclassifiedFor Public Use 43

SouchweGt Tebullas Region1il Aduisory Council

Introduction

UnclassifiedFor Public Use

bull

bull

Trauma system development

bull Routine multiple small-scale disasters

bull Structured cooperation and communication Trauma system infrastructure for

bull bull

Disaster Stroke STEMI Mental Health Perinatal

bull Trauma System Complete Evolution to EmergencyHealth Care SystemmdashWill use Trauma System andEmergency Health Care System interchangeably

bull Health Care Coalition

bull Right Patient Right Place Right Time 44

THE TEXAS TRAUMA SYSTEM

UnclassifiedFor Public Use

22 TRAUMA SERVICE AREAS

REGIONAL ADVISORY COUNCILS

TRAUMA CENTER DESIGNATIONS

STANDARDS OF CARE

HOSPITAL PREPAREDNESS GRANTS

CONSISTENCY THROUGHOUT URBAN SUBURBAN RURAL AND

FRONTIER

45

Southwest Teus Regional Ad11lsory Council

l The Committee -~

on Trauma 1 middot

EHC System Complex Problem Solving

bull Maximally inclusive with respect to stakeholders bull Dialogue and consensus centered upon bull Whatrsquos the right thing to do for the patient or population being served

bull Timely bull Structured cooperation bull Communication ndash Robust and redundant bull Actionable data

bull Bias for action bull Performance improvement processes

UnclassifiedFor Public Use 46

911 Commission

1) FAILURE OF IMAGINATION

2) FAILURE OF POLICY (A FAILURE TO HAVE THE RIGHT INFRASTRUCTURE IN PLACE)

3) FAILURE OF CAPABILITY (A FAILURE TO HAVE THE RIGHT RESOURCES)

4) FAILURE OF MANAGEMENT (THE FAILURE TO COORDINATE THE AVAILABLE RESOURCES AND INFRASTRUCTURE)

Challenge of Large-Scale Disaster Preparation and Management

UnclassifiedFor Public Use 47

Southwest Tecas Regional Advisory Council

Our Experience

A functioning regional trauma (EHC) system provides the framework for an effective response to large-scale disasters

Education and drills are not enough

Linked regional medical operations centers ( or MOCCs) critical to effective disaster response from all causes

UnclassifiedFor Public Use 48

a

Southwest Texas Regional Advisory Council

Managing Wide-Scale Disasters

UnclassifiedFor Public Use 49

Acute Health Care System

bull Critical for emergency response and treatment of acute illness or injury

bull Mostly private and public mix bull Services to individuals bull Distributed and complex

network of providers bull Decisions made clinically

within minutes to hours

Public Health System

bull Largely responsible for most significant health improvements

bull Safety and wellbeing of populations

bull Multidisciplinary science bull Mainly public with centralized

communication bull Decisions with deliberation

and testing usually takes days

EmergencyManagement System

Local State

Federal Emergency Management Response

These Three Systems Must Function Seamlessly and Flawlessly Together

Acute Health Care System

Public Health

Emergency Management

UnclassifiedFor Public Use 50

Communications Problems Common to failures Disasters

Unworkable and Must have a credible and untested plans workable solution to each of these problemsmdashif we are to improve disaster response Lack of coordinated

response UnclassifiedFor Public Use 51

MEDCOM

bull Trauma Transfers-500mo bull Air Medical Management bull Trauma Team Paging bull MCI load-balancing bull Navigation of mental health

patients via Law Enforcement directly topsychiatric facilities

UnclassifiedFor Public Use 52

D D

D D

How to Integrate Disaster Acute Care and Public Health Systems

bull Trauma MEDCOM Communications Center

bull Regional Medical Operations Center

bull Integrated with Local Emergency Operations Center(EOC)

bull Linked to State Emergency Operations Center

UnclassifiedFor Public Use

bull Linked to Federal Emergency Management System53

Southwest Texas Regional Aduisory Council Regional Medical Operations Center (RMOC)

UnclassifiedFor Public Use

Upregulated MEDCOMmdashdramatically enhanced data and comm Functional for 17 years in San Antonio bull Essential elements

bull Formal agreements insuring collaborationbull Representatives of all major stakeholders in one room-physical or virtualbull Formal communication link to the Emergency Operations Centers (EOC)bull Fault tolerant communications systemsbull Software systems ndashWebEOC software

bull bull bull

Monitor and coordinate all critical hospital capacity Monitor all critical public health data Monitor and coordinate all critical EMS agencies

bull Direct tie to the EOC and SOCbull EMTF functionmdashAbility to physically expand and adapt Emergency Medical Task

Forces amp Mobile Medical Units54

Regional Medical Operations Center (RMOC) Regional Medical Operations Center (RMOC)

UnclassifiedFor Public Use 55

Feasible Plan Must work in

real world conditions

UnclassifiedFor Public Use 56

Southwest Te11as Regional Adv isory Council

RMOC Abilities and Advantages

bull Situational AwarenessmdashRegional Consciousness bull Virtual expansion of bed capacity

bull Distribute to all regional facilitiesmdashnot just a few ndashMany Hands Make Light Work bull Proven many times over 15 yearsmdashdistribution of 1000s of patients over a few days

bull Enables health care regional response teams bull Multi-agency rescue teamsmdashswift water rescue etc bull Mobile medical unitsmdashtemporary hospital replacements or augments

bull Load balancing during a surge of patients bull Network with other regions ndash8 RMOC equivalents in Texas bull Integration of Public Health Acute Care and Disaster Management Systems

UnclassifiedFor Public Use 57

Vancouver

Seattle

Idaho Oregon

Nevada

San Francisco

California

lls Angeles

Montana No11 Dakota

Minnesota

South Dakcta

Wyoming

Wisconsin

Iowa Ne~raska

Toronto c ~New Y0rk Boston Detroit middot

ChicatJo middotimiddot New r ark

Denver Oli io

St Louis Kansas

K~ ntucilty Vitgin 1c1

tfort Ca r0 l1na

New Mexico Arlltansas

Atla11ta Oaas

Georgiamp

Texas

Houston

Monterrey C - Gulf of

Miami

RMOC Response and Function to COVID-19

UnclassifiedFor Public Use 58

INTERNAL REPORT - PHI DATA This report contains Protected Health Information and is not intended for public distribution

Date COVID+ Patients COVD+ in ICU

04212020 82

04202020 81 -

04192020 81

Normal

Part ici pating HCS COVID Data as of 0815 Zl-Apr-20

VentBed Data as of 0910 21-Apr-20

41

41

41

COVID+ on Ventilator

24

25

24

BTRAC

All Healthcare Systems

Available Vents I Total Vents Available Vents

554 713 7896

514 710 7296 - ~ -

555 704 7996

Healthcare System Stress Score

I

Available Staffed Total Staffed Available Staffed Beds Beds Beds

1752 4 730 3796

1792 4 700 3896 - - - - - 7 1635 4707 3596

Severe

UnclassifiedFor Public Use 59

INTERNAL REPORT - PHI DAT A This report contains Protected Health Information and is not intended for public distribution

San Antonio Healthcare Systems COVI D-19 Patient Count

Positive Patients on 4212020

Positive Patients Trend 312212020 - 412112020

322 327 411 4 6 4 11 4 16

Systems Reporting Daily Morning Data

Health Sys I Heal th Sys2 HS3 HS4 HSS HS6

PUI Patients on 4212020

82 50

PUI Patients Trend 312012020 - 42112020

80

60

40 38

20

o __ _________________ _

4 21 322 3 27 4 I 4 6 41 I 4 1 6 42 1

H Tuesday April Z1 2020 STll=IAC _c

TOT AL Patients on 4212020

132

TOTAL Patients Trend 312212020 - 412112020

150 151

100

50

o __ __________________ _

3122 327 4 1 4 16 4 1 1 4 16 42 1

UnclassifiedFor Public Use 60

HOSPITALS Due DAILY 0900 hrs Hospital PPE IDR Materials Status Medical Dashboard (Bed and Ventilator Status) httpserisstracorgeoc7

EMS Due WEEKLY Friday 1200 hrs httpswwwsurveymonkeycomrEMSPPE2

ALL OTHER Coalition and ARHC Members Due WEEKLY Friday 1200 hrs https www surveymonkeycomrRMOCPPEOuery

1900 041220

Number of Regional Hospitals Reporting PPE Shortfall amp Days Remaining Until Depletion 5 - 7 Da s 8 - 11 Da s 12 - 14 Da s 15+ Da s

0 8 14 5 Data derived from facilities Hospital PPE IDR Materials Status - Facilities listed have indicated a disruption in their supply chain for any of the following PPE N95s Surgical Masks Gowns Gloves Face Shields Goggles

UnclassifiedFor Public Use 61

1015

Weekly COVID-19 Update Epidemiology Program

39 191 97 Tota l Cases Reported Tota l Deaths Re po rted Ever Hospita lized Adm itted to ICU

VI

45

40

35

~ 30 ro u 0 25

1 20

sect 15 z

10

5

0

23

Cases of COVID-19 by Date of Illness Onset (n=880)1 and Cumulative by Date Reported Bexar County 4182020

Female( )Ma le 51 49

210 217 224 32 39 316 323 330 46 413

- Number of Cases - cumulative Cases

1 aased on cor1pleted d31 ai 3s or 4181020 a t 800 PM dditiomd crases 3re 1111der feview

1200

t moo V

QI VI ro u

800 0

~ QI 0

- 600 E 0

u

Nl z ii - 400 ~ _

ro S

- 200 E u

-0

CITY OF SAN ANTONIO METROPOLITAN HEALTH DISTRICT

so 276 Mechanica l Venti lat ion Recovered

Percentage of Cases by Raceethnicity

American IndianAlaska Native

Asian

Black

White

Hispanic

Other

Cases by Age Group

~~ I 39 4n1 i 300 sect 200 z

100 3 0 +------------------~~~~-~~ ----r-~ ~ ~ -

17

0-17 18-40 41-64 65+

Age Grou p in Yea rs

Median ace - 46 years (age range 0-100 years)

UnclassifiedFor Public Use 62

RMOCs Mobile Drive Through COVID-19 Testing over 268000 Square Miles

UnclassifiedFor Public Use 63

= sect111ntomo tprrssmiddotXrws uesce ~

NEW5

Texas San Antonio officials launch investigations of nursing home overrun by coronavirus

LaurenCan1ba Apri112Q20 UpdacedApfd-12020212pm fWBinGi P 0

COVJCgt-19 ~ uitefldid lifo iil5 w~ kriew it inTeitas tradeLmithequtiOllsyouw1nt

nswered illd the issues YMI think we

sAQllid be lnvmlgadllg lndodamp- )Our

email iind an pounditpessbullNllWS journ11Nt will

follow up

Hot Spot Evaluation and Coordination

UnclassifiedFor Public Use 64

RMOC Function in COVID-19 Response

bull Situational awareness bull Integration of public health acute health care and disaster

management functions bull Actionable data from consolidating public health and acute health

care data sources bull Controlling and coordinating hot-spots bull Drive through testing management across the entire State bull Ability to Load balance across multiple health systems and

organizations UnclassifiedFor Public Use 65

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

John Quiroz RN Nurse Manager Los Angeles County Emergency Medical Services

UnclassifiedFor Public Use 66

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Los Angeles (LA) County Medical Operations Coordination Cell (MOCC)

bull 247 Medical amp Health Coordinator for the County and Region I

bull Coordinate Patient Transfers and Transportation bull Coordinate medical and heath resource management bull 911 Providers Hospitals LTC Clinics Dialysis Surgical

67

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATION GATEWAY

Los Angeles County and Region I

68

ifornia Reg1ions

Coastal OES Region n

Southem oes Regiion I

Inl and OES Region IV

Soutiheim Santa Barbara OES Reg Ion VI

I

Kerrn

Los Angeles

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Normal Operations vs Emergency and Disaster Response

Normal Operationsbull DHS Hospital and Clini

System bull EMTALA Transfers bull Air Medical bull Hyperbaric Chamber bull MCI Patient

Destinations bull TransferTransport

c

Emergency Disaster bull Hospital evacuations bull Resource Request bull Alternate Care Sites ndash Mercy ndash LASH ndash IsolationQuarantine

bull TransferTransport bull Prehospital Care Policy

69

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Keys to Success

bull 247 Base of Operationsbull Communicationsndash Telephony Radio Internet ReddiNet

bull DOC Room to expand operation during disasterbull Information System to document and analyze all lines

of businessbull Trained and talented staffbull Planning and exercise

70

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

John Hick MD Hennepin Healthcare MN

UnclassifiedFor Public Use 71

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Minnesota SHCC bull Statewide Healthcare Coordination Centerbull Located at State EOC as well as virtual ndash roughly

40 people directly engaged including regionalleads

bull Joint MDH HSEM MHA 8 regional MN coalitionconstruct

bull Main areas of planning responsendash ndash ndash ndash ndash

Referrals and transfers Alternate care sites Long term care ndash reactive and proactive PPE policy and acquisition Ventilator medical supply acquisition

72

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Referrals and Transfers bull Single phone number for LTC issues including hospital discharge and

COVID + patient support (eg assisted living transfer to COVID +designated SNF)

bull Co-located with SEOC public hotline but different staffing numbers bull Single (separate) phone number for ICU referrals ndash Mainly for greater MN but also inter-metro ndash Awareness of resources on MnTrac and real-time health system

information ndash Also provides direct connection to critical care consultation ndash May also be used to make triage decisions if referral needed and

no resources available (care-in-place recommendations) ndash May also be used to distribute load

73

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Staffing bull

bull

bull

bull

Call-taker ndash Medical background preferred ndash ndash

Gatekeeper for referral to SME May connect caller with resources and then referrals handled per usual

Shift Supervisor ndash ndash

Clinical background and experience with bed placement (eg house nursing supervisor) Manages information resource availability with facilities and more complicatedsituations

Clinician on-call ndash ndash

Critical care Contacts with each major health system critical care for ECMO and other resourceallocation situations

Unit supervisor ndash Works with SHCC manager on overall operations processes protocols

74

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Triggers

bull

bull

LTC ndash ndash ndash

Difficulty obtaining hospital discharges for LTC patients Achieved and hotline operational (Note ndash hotline also coordinates connections to infection preventioncontrol MDH Health Regulation Division palliative care consultations and can trigger strike team evaluation staffing support transfer support)

ICU ndash ndash ndash

lt 10 ICU beds available statewide Request from MHA or a coalition due to difficulty coordinating destinations Further triggers for engagement of clinician at request or when no ICU bedsavailable for reasonable match

75

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Other uses considerations

bull Matching to EMS transport services bull Patient ICU transfer considerations ndash Need for higher level of care ndash first priority ndash ECMO ventilators etc

bull Patients presenting to facility that lacks appropriate resources atbaseline

ndash

ndash

Load balancing ndash second priority bull Convalescent patients bull

bull

Intubated and stable patients (regional ndash if significant capacity under-utilized) Riskbenefit considerations

Resource movement ndash eg ventilators (vs anesthesia machines) or staff (virtual or in-person)

76

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Question amp Answer

77

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Contact Us

asprtraciehhsgov 1-844-5-TRACIE askasprtraciehhsgov

78

  • Developing a Healthcare Coalition Pediatric Surge Annex
  • ASPR TRACIE Three Domains
  • Resources
  • Overview of AAP and Pediatric Centers of Excellence
  • Overview of AAP and Pediatric Centers of Excellence
  • Executive Summary
  • MOCCs Problem Statement
  • A MOCC Aims to
  • MOCCs Concept
  • MOCCs | General Activity Summary
  • MOCCs Toolkit
  • Deanna Dahl-Grove MD FAAP Associate Professor Pediatric Emergency Medicine Rainbow Babies and Childrenrsquos Hospital Member AAP CoDPR Executive Committee13
  • Western Washington MOCC
  • King County LTCF Outbreak
  • Single LTCF - Single Hospital
  • Medical Operations Coordinating Cell
  • Regional COVID Coordinating Center ndash Western Washington
  • Two Surveillance Pillars of the RC3
  • Two Coordination Pillars of the RC3
  • Emergency Response Platform - Microsoft
  • Emergency Response Platform - Microsoft
  • Christopher Newton MD13Associate Professor of Surgery Division of Pediatric Surgery Director of Trauma Care UCSF Benioff Childrenrsquos Hospital Oakland13
  • Michiganrsquos Healthcare Preparedness Program
  • Michigan COVID-19
  • Michigan COVID-19
  • Detroit vs New York City
  • Detroit vs New York City
  • Michigan Healthcare Surge Strategy Goal
  • Michigan Healthcare Surge Strategy Components
  • Relief Hospitals vs Alternate Care Sites
  • Relief Hospital ldquoAskrdquo
  • Relief Hospitals and Patient Redistribution
  • Statewide Inter-Hospital Coordination Unit
  • MOCCs and Patient Redistribution
  • EMResource Relief Hospital Participation
  • MOCC-Facilitated vs Direct Contact Transfers
  • Patient Redistribution ndash 5 Key Elements
  • Relief Hospital Recruitment Challenges
  • Michigan Patient Transfers (41 to 420)
  • MOCCs in Michigan
  • Summary
  • Sarita Chung MD FAAP13Director of Disaster Preparedness Division of Emergency Medicine Childrenrsquos Hospital Boston Member American Academy of Pediatrics (AAP) Council on Disaster Preparedness and Recovery13
  • Regional Disaster Response in Texas Implementation of the RMOC Concept
  • Introduction
  • The Texas Trauma System
  • EHC System Complex Problem Solving
  • 911 Commission
  • Our Experience
  • Managing Wide-Scale Disasters
  • Acute Health Care SystemPublic Health Emergency Management
  • Problems Common to DisastersMust have a credible and workable solution to each of these problemsmdashif we are to improve disaster response
  • MEDCOM
  • How to Integrate Disaster Acute Care and Public Health Systems
  • Regional Medical Operations Center(RMOC)
  • Regional Medical Operations Center
  • Feasible Plan Must work in real world conditions
  • RMOC Abilities and Advantages
  • RMOC Response and Function to COVID-19
  • STRAC Report
  • STRAC Report
  • STRAC Report
  • Weekly COVID-19 Update
  • RMOCsMobile Drive Through COVID-19 Testing over 268000 Square Miles
  • Hot Spot Evaluation and Coordination
  • RMOC Function in COVID-19 Response
  • Moderator Roundtable
  • Los Angeles (LA) County Medical Operations Coordination Cell (MOCC)
  • Los Angeles County and Region I
  • Normal Operations vs Emergency and DisasterResponse
  • Keys to Success
  • Moderator Roundtable
  • Minnesota SHCC
  • Referrals and Transfers
  • Staffing
  • Triggers
  • Other uses considerations
  • Question amp Answer
  • Contact Us

UnclassifiedFor Public Use

Health System __-1

Level Loadin

ealth System

Coordination of Resources

ASPR AUIS1ANT bulllCUTtamp~ ~00

UIPAUDgt1111 ~gtIC UfPO~H HUtTHCdl h oUGpound NC1 HpoundhH0Npound~~

I NfORMAT IONGAIEWAf

Two Coordination Pillars of the RC3

19

UnclassifiedFor Public Use

WA HEALTH G) About f) Stevo Mltchell

E-- Home

Q~ _ (WIJ - _uw_ 0

COVIDbulllltl1-t1 ltD _

ltD _

ltD AvilfllHlty - ~c_

44

J -(--

8 j ((MON_

36 j

--0 18 22 0 42 2~

jll 4Jtbull

r 11H -middot- __ ~ -- I 1rA

I --- --J - 353 600 500 1000 806 00 -- -- --

8 J _

101 25

fj)

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH hoUGpoundNC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATION GATEWAY

Emergency Response Platform - Microsoft

bull Constrained Resources ndash Staffing ndash Beds bull Critical Care bull Acute Care

ndash Equipment bull Ventilators bull PPE

ndash COVID-19 patients

20

UnclassifiedFor Public Use

WA HEALTH C) About - Steve

~ Homo

6-hiyenHiiii+MF _ _ a

KING

43 COVID JM1Q

267

55 CD IDlnn1bned

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfOR MATIO N GATEWAY

Emergency Response Platform - Microsoft

bull Next Releasendash Long Term Care Facilitiesbull COVID-19 Impactsndash Positive Patientsndash Positive Health Care

Workers raquo of staff impacted

bull PPE availability

21

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

William Fales MD FACEP FAEMS Medical Director Division of EMS and Trauma Michigan Department of Health and Human Services

22 UnclassifiedFor Public Use

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Michiganrsquos Healthcare Preparedness Program bull Michigan Department of Health and Human Services ndash Bureau of EMS Trauma and Preparedness

bull 8 Regional Healthcare Coalitions ndash Hospitals EMS LPH EM LTC Tribal Health ndash Regional Coordinator Assistant Coordinator

Medical Director (25 FTE) ndash Regional Medical Coordination Center bull Multi-Agency Coordination Center bull Statewide use of EMResource by hospitals EMS

23

UnclassifiedFor Public Use

p ror

~ SC ON5

Sault Ste Marie

N

bull

Huron

Madison Milwa uk ee Graed Rapids bull bull e bull ~ 3rnia

L~nsi~ g bull - It bull

bullbullbullbull bull bull bull bull De troi t

bull Glwcago bull bull bull

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfOR MATIO N GATEWAY

Michigan COVID-19 bull bull

bull

First 2 cases ndash March 10 Asymmetric epidemiology ndash SE Michigan ndash Extreme Activity ndash Rest of Michigan ndash Sporadic Activity ndash Comparable to other states

Extreme conditions in SE MI ndash Peak hospitalizations gt4400 ndash 12-days with gt1000 on ventilation bull 1223 on ventilation on one day

ndash Peak intubations in 1 day 176 Source John Hopkins Coronavirus Resource Center (Retrieved 4212020)

24

UnclassifiedFor Public Use

Barrie

Toronto

Hamilton

bull bull

bull

Lake Ontario

bull Ro~besterbull

bull

bull

Brockville bull Kingston

~~w voRK

bull bull bull

bull

bull Pt0NfV VAN1A bull

bull

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H I NfOR MATION GATEWAY

bull

bull bull ~ ba riy

bull bull

Michigan COVID-19 bull First 2 cases ndash March 10

Asymmetric epidemiology bull ndash SE Michigan ndash Extreme Activity ndash Rest of Michigan ndash Sporadic Activity ndash Comparable to other states

bull Extreme conditions in SE MI ndash Peak hospitalizations gt4400 ndash 12-days with gt1000 on ventilation bull 1223 on ventilation on one day

ndash Peak intubations in 1 day 176 Source John Hopkins Coronavirus Resource Center (Retrieved 4212020)

25

UnclassifiedFor Public Use

I I I I I I I I I I I I I

ASPR TR AC IE ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Detroit vs New York City COVID-19 Daily Hospital Admissions

New York City vs Detroit 1800 1600 1400 1200 1000 800 600 400 200 0

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21

NY City Detroit

Source MI EMResource

NYC NYC Department of Health and Mental Hygiene 26

UnclassifiedFor Public Use ASPR TR AC IE ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Detroit vs New York City

1 1 I 11111 111 11 11 1111 1 II II 1 1 1

400

300

200

COVID-19 Daily Hospital Admissions Per 1 Million PopulationNew York City vs Detroit

40-Day Post-Outbreak Mortality bull NY City 646 deaths per million bull Detroit 919 deaths per million

100

0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21

NY City Detroit

Source MI EMResource

NYC NYC Department of Health and Mental Hygiene 27

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Michigan Healthcare Surge Strategy Goal bull Save lives and reduce pain and suffering by optimizing

the use of the statersquos healthcare resources ndash Extend conventional standards of care to as many

patients as possible ndash Minimize the need for crisis standards of care bull Especially while conventional capacity exists

28

UnclassifiedFor Public Use

--

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Michigan Healthcare Surge Strategy Components bull Relief Hospitals

bull Alternate Care Sites EMS

ndash Home Care Sites

ndash Relief Personnel

29

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Relief Hospitals vs Alternate Care Sites bull Relief Hospitals The objective is to extend the

conventional standard of care to as many citizens in need as possible (ie minimize the need to move intocrisis standards of care)

bull Alternate Care Sites (ACS) The objective is to delivercrisis standards of care (as close to the conventional standard of care as possible) in extreme conditions in which the conventional standard of care can not be provided at overloaded hospitals

30

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Relief Hospital ldquoAskrdquo bull Hospitals have been previously asked to be able to

surge an additional 20 above average daily census ndash Increased to 50 ldquosuper surgerdquo

bull Relief Hospitals provide 10 of their expanded capacity to assist severely impacted hospitals ndash While preserving 50 of super-surge capacity bull Many hospitals at very low census

31

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Relief Hospitals and Patient Redistribution

bull Intra-Health System Transfer ndash Coordinated by specific health system

bull Intra-Regional Transfer ndash Coordinated by Regional Medical Coordination Center

bull Statewide Transfer ndash Coordinated by Inter-Hospital Coordination Unit bull AKA Medical Operations Coordination Cell (MOCC)

32

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Statewide Inter-Hospital Coordination Unit State EmergencyOperations Center

Planning Finance Operations

Health Branch

Inter-HospitalCoordination Unit

Physician Consultant

EMS Coordination Group

Logistics

MDHHS Health Emergency Operations

Center

Medical Operations

Coordination Cell

33

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

MOCCs and Patient Redistribution Regional Medical

Coordination Center bull Relief hospitals declare status on

EMResource bull RMCC receives request from

transferring hospital bull RMCC identifies Relief Hospital(s) bull Transferring hospital contacts

Relief Hospital directly bull Relief Hospital accepts patient(s) bull RMCC coordinates EMS PRN

Statewide Inter-Hospital Coordination Unit

Relief hospitals declare status on EMResource

IHCU receives request from RMCC on behalf of transferring hospital

IHCU identifies Relief Hospital(s) Transferring hospital contacts Relief

Hospital directly Relief Hospital accepts patient(s) IHCU coordinates EMS PRN

34

UnclassifiedFor Public Use

Critical 2 Critical 3 Non- 4 Non- Willing to Willing to Comment Care Bed - Care Bed - Critical Critical Take Take Non-COVID-19 non- Care Bed- Care Bed - COVID-19 COVID-19

COVID-19 COVID-19 non- Patients Patients COVID-19

No Yes

22 0 0 o - 4 4 16 24

1 1 5 5

h Ctr 40 8 8 10

1 0 5 5

68 13 34 51

2 Critical 3 Non- 4 Non- Willing to Willing to Comment Care Bed Critical Critical Take Take Non-bull non- Care Bed Care Bed COVID-19 COVID-19 COVID-19 - - non- Patients Patients

COVID-19 COVID-19

nton 0 0 0 0 No No

0 0 24 3 No No Already exceeding critical No No Already exceeding critical

0 0 0 0 ----Already exceeding critical

0 Already exceeding critical

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

EMResource Relief Hospital Participation

35

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

MOCC-Facilitated vs Direct Contact Transfers MOCC Facilitated

bull Hospital has need to transfer bull Regional State MOCC

contacted bull EMResource reviewed by MOCC

to identify Relief Hospitals bull MOCC connects transferring

hospital to Relief Hospital bull Relief Hospital accepts

patient(s) bull MOCC coordinates EMS PRN

Direct Contact Hospital has need to transfer Regional State MOCC

bypassed EMResource reviewed by hospital

to identify Relief Hospitals Transferring hospital contacts

Relief Hospital directly Relief Hospital accepts

patient(s) MOCC coordinates EMS PRN

36

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Patient Redistribution ndash 5 Key Elements

bull bull bull bull bull

Transferring Hospitals Coordinating entity (MOCCs) Situational awareness platform (EMResource) EMS Relief Hospitals

37

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Relief Hospital Recruitment Challenges

Why were so many hospitals in minimally impacted regions resistant to accept patients bull Fea

bull Fear of introducing bringing COVID-19 into their hospital

r of impending ldquostormrdquo ndash ldquoItrsquos just a matter of time till wersquore Detroitrdquo

Need for Epidemiologic Intelligence

38

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Michigan Patient Transfers (41 to 420)

SE MI SCEC MI West and North MI

Region 2N 2S 1 3 5 6 7 8 TOTAL Transferred In 322 457 41 27 38 15 34 25 959 Transferred Out 275 443 46 54 24 20 20 15 897

~15 via MOCC-Facilitated ~85 VIA Direct Contact ~30 Intra-System Transfers

Source EMResource ndash Self-reported by hospitals 39

UnclassifiedFor Public Use

Bureau of EMS Trauma amp Preparedness

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

MOCCs in Michigan

bull Role Facilitation not control bull Staffing at State MOCC ndash Experienced paramedics EMS control center bull Remote component to SEOC

bull Physician role ndash Consultative problem solving medical leadership

bull Use of statewide hospital status application essential ndash Allows hospitals to connect directly

40

UnclassifiedFor Public Use

DHHS Michigan Department or Health amp Human Services

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Summary bull Relief Hospital concept works bull Statewide MOCC successful in coordinating transfers bull EMResource serves as an invaluable tool for

identifying Relief Hospitals bull Decentralized approach where hospitals in need

contact hospitals with capacity requires minimal central coordination

bull Recruitment of Relief Hospitals can be challenging

41

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

Ronald Stewart MD Chair Department of Surgery UT Health San Antonio Long School of Medicine Eric Epley Executive Director CEO Southwest Texas Regional Advisory Council for Trauma (STRAC)

UnclassifiedFor Public Use 42

~ University - Health System

Regional Disaster Response in Texas Implementation of the

RMOC Concept Ronald M Stewart Eric Epley Brian Eastridge Dudley Wait Joe Palifini Dave Miramontes Craig Cooley Donald

Jenkins and the Southwest Texas Regional Advisory Council Team and

Texas Emergency Medical Task Force Region Leaders

ASPR Tracie Webinar April 24 2020

UnclassifiedFor Public Use 43

SouchweGt Tebullas Region1il Aduisory Council

Introduction

UnclassifiedFor Public Use

bull

bull

Trauma system development

bull Routine multiple small-scale disasters

bull Structured cooperation and communication Trauma system infrastructure for

bull bull

Disaster Stroke STEMI Mental Health Perinatal

bull Trauma System Complete Evolution to EmergencyHealth Care SystemmdashWill use Trauma System andEmergency Health Care System interchangeably

bull Health Care Coalition

bull Right Patient Right Place Right Time 44

THE TEXAS TRAUMA SYSTEM

UnclassifiedFor Public Use

22 TRAUMA SERVICE AREAS

REGIONAL ADVISORY COUNCILS

TRAUMA CENTER DESIGNATIONS

STANDARDS OF CARE

HOSPITAL PREPAREDNESS GRANTS

CONSISTENCY THROUGHOUT URBAN SUBURBAN RURAL AND

FRONTIER

45

Southwest Teus Regional Ad11lsory Council

l The Committee -~

on Trauma 1 middot

EHC System Complex Problem Solving

bull Maximally inclusive with respect to stakeholders bull Dialogue and consensus centered upon bull Whatrsquos the right thing to do for the patient or population being served

bull Timely bull Structured cooperation bull Communication ndash Robust and redundant bull Actionable data

bull Bias for action bull Performance improvement processes

UnclassifiedFor Public Use 46

911 Commission

1) FAILURE OF IMAGINATION

2) FAILURE OF POLICY (A FAILURE TO HAVE THE RIGHT INFRASTRUCTURE IN PLACE)

3) FAILURE OF CAPABILITY (A FAILURE TO HAVE THE RIGHT RESOURCES)

4) FAILURE OF MANAGEMENT (THE FAILURE TO COORDINATE THE AVAILABLE RESOURCES AND INFRASTRUCTURE)

Challenge of Large-Scale Disaster Preparation and Management

UnclassifiedFor Public Use 47

Southwest Tecas Regional Advisory Council

Our Experience

A functioning regional trauma (EHC) system provides the framework for an effective response to large-scale disasters

Education and drills are not enough

Linked regional medical operations centers ( or MOCCs) critical to effective disaster response from all causes

UnclassifiedFor Public Use 48

a

Southwest Texas Regional Advisory Council

Managing Wide-Scale Disasters

UnclassifiedFor Public Use 49

Acute Health Care System

bull Critical for emergency response and treatment of acute illness or injury

bull Mostly private and public mix bull Services to individuals bull Distributed and complex

network of providers bull Decisions made clinically

within minutes to hours

Public Health System

bull Largely responsible for most significant health improvements

bull Safety and wellbeing of populations

bull Multidisciplinary science bull Mainly public with centralized

communication bull Decisions with deliberation

and testing usually takes days

EmergencyManagement System

Local State

Federal Emergency Management Response

These Three Systems Must Function Seamlessly and Flawlessly Together

Acute Health Care System

Public Health

Emergency Management

UnclassifiedFor Public Use 50

Communications Problems Common to failures Disasters

Unworkable and Must have a credible and untested plans workable solution to each of these problemsmdashif we are to improve disaster response Lack of coordinated

response UnclassifiedFor Public Use 51

MEDCOM

bull Trauma Transfers-500mo bull Air Medical Management bull Trauma Team Paging bull MCI load-balancing bull Navigation of mental health

patients via Law Enforcement directly topsychiatric facilities

UnclassifiedFor Public Use 52

D D

D D

How to Integrate Disaster Acute Care and Public Health Systems

bull Trauma MEDCOM Communications Center

bull Regional Medical Operations Center

bull Integrated with Local Emergency Operations Center(EOC)

bull Linked to State Emergency Operations Center

UnclassifiedFor Public Use

bull Linked to Federal Emergency Management System53

Southwest Texas Regional Aduisory Council Regional Medical Operations Center (RMOC)

UnclassifiedFor Public Use

Upregulated MEDCOMmdashdramatically enhanced data and comm Functional for 17 years in San Antonio bull Essential elements

bull Formal agreements insuring collaborationbull Representatives of all major stakeholders in one room-physical or virtualbull Formal communication link to the Emergency Operations Centers (EOC)bull Fault tolerant communications systemsbull Software systems ndashWebEOC software

bull bull bull

Monitor and coordinate all critical hospital capacity Monitor all critical public health data Monitor and coordinate all critical EMS agencies

bull Direct tie to the EOC and SOCbull EMTF functionmdashAbility to physically expand and adapt Emergency Medical Task

Forces amp Mobile Medical Units54

Regional Medical Operations Center (RMOC) Regional Medical Operations Center (RMOC)

UnclassifiedFor Public Use 55

Feasible Plan Must work in

real world conditions

UnclassifiedFor Public Use 56

Southwest Te11as Regional Adv isory Council

RMOC Abilities and Advantages

bull Situational AwarenessmdashRegional Consciousness bull Virtual expansion of bed capacity

bull Distribute to all regional facilitiesmdashnot just a few ndashMany Hands Make Light Work bull Proven many times over 15 yearsmdashdistribution of 1000s of patients over a few days

bull Enables health care regional response teams bull Multi-agency rescue teamsmdashswift water rescue etc bull Mobile medical unitsmdashtemporary hospital replacements or augments

bull Load balancing during a surge of patients bull Network with other regions ndash8 RMOC equivalents in Texas bull Integration of Public Health Acute Care and Disaster Management Systems

UnclassifiedFor Public Use 57

Vancouver

Seattle

Idaho Oregon

Nevada

San Francisco

California

lls Angeles

Montana No11 Dakota

Minnesota

South Dakcta

Wyoming

Wisconsin

Iowa Ne~raska

Toronto c ~New Y0rk Boston Detroit middot

ChicatJo middotimiddot New r ark

Denver Oli io

St Louis Kansas

K~ ntucilty Vitgin 1c1

tfort Ca r0 l1na

New Mexico Arlltansas

Atla11ta Oaas

Georgiamp

Texas

Houston

Monterrey C - Gulf of

Miami

RMOC Response and Function to COVID-19

UnclassifiedFor Public Use 58

INTERNAL REPORT - PHI DATA This report contains Protected Health Information and is not intended for public distribution

Date COVID+ Patients COVD+ in ICU

04212020 82

04202020 81 -

04192020 81

Normal

Part ici pating HCS COVID Data as of 0815 Zl-Apr-20

VentBed Data as of 0910 21-Apr-20

41

41

41

COVID+ on Ventilator

24

25

24

BTRAC

All Healthcare Systems

Available Vents I Total Vents Available Vents

554 713 7896

514 710 7296 - ~ -

555 704 7996

Healthcare System Stress Score

I

Available Staffed Total Staffed Available Staffed Beds Beds Beds

1752 4 730 3796

1792 4 700 3896 - - - - - 7 1635 4707 3596

Severe

UnclassifiedFor Public Use 59

INTERNAL REPORT - PHI DAT A This report contains Protected Health Information and is not intended for public distribution

San Antonio Healthcare Systems COVI D-19 Patient Count

Positive Patients on 4212020

Positive Patients Trend 312212020 - 412112020

322 327 411 4 6 4 11 4 16

Systems Reporting Daily Morning Data

Health Sys I Heal th Sys2 HS3 HS4 HSS HS6

PUI Patients on 4212020

82 50

PUI Patients Trend 312012020 - 42112020

80

60

40 38

20

o __ _________________ _

4 21 322 3 27 4 I 4 6 41 I 4 1 6 42 1

H Tuesday April Z1 2020 STll=IAC _c

TOT AL Patients on 4212020

132

TOTAL Patients Trend 312212020 - 412112020

150 151

100

50

o __ __________________ _

3122 327 4 1 4 16 4 1 1 4 16 42 1

UnclassifiedFor Public Use 60

HOSPITALS Due DAILY 0900 hrs Hospital PPE IDR Materials Status Medical Dashboard (Bed and Ventilator Status) httpserisstracorgeoc7

EMS Due WEEKLY Friday 1200 hrs httpswwwsurveymonkeycomrEMSPPE2

ALL OTHER Coalition and ARHC Members Due WEEKLY Friday 1200 hrs https www surveymonkeycomrRMOCPPEOuery

1900 041220

Number of Regional Hospitals Reporting PPE Shortfall amp Days Remaining Until Depletion 5 - 7 Da s 8 - 11 Da s 12 - 14 Da s 15+ Da s

0 8 14 5 Data derived from facilities Hospital PPE IDR Materials Status - Facilities listed have indicated a disruption in their supply chain for any of the following PPE N95s Surgical Masks Gowns Gloves Face Shields Goggles

UnclassifiedFor Public Use 61

1015

Weekly COVID-19 Update Epidemiology Program

39 191 97 Tota l Cases Reported Tota l Deaths Re po rted Ever Hospita lized Adm itted to ICU

VI

45

40

35

~ 30 ro u 0 25

1 20

sect 15 z

10

5

0

23

Cases of COVID-19 by Date of Illness Onset (n=880)1 and Cumulative by Date Reported Bexar County 4182020

Female( )Ma le 51 49

210 217 224 32 39 316 323 330 46 413

- Number of Cases - cumulative Cases

1 aased on cor1pleted d31 ai 3s or 4181020 a t 800 PM dditiomd crases 3re 1111der feview

1200

t moo V

QI VI ro u

800 0

~ QI 0

- 600 E 0

u

Nl z ii - 400 ~ _

ro S

- 200 E u

-0

CITY OF SAN ANTONIO METROPOLITAN HEALTH DISTRICT

so 276 Mechanica l Venti lat ion Recovered

Percentage of Cases by Raceethnicity

American IndianAlaska Native

Asian

Black

White

Hispanic

Other

Cases by Age Group

~~ I 39 4n1 i 300 sect 200 z

100 3 0 +------------------~~~~-~~ ----r-~ ~ ~ -

17

0-17 18-40 41-64 65+

Age Grou p in Yea rs

Median ace - 46 years (age range 0-100 years)

UnclassifiedFor Public Use 62

RMOCs Mobile Drive Through COVID-19 Testing over 268000 Square Miles

UnclassifiedFor Public Use 63

= sect111ntomo tprrssmiddotXrws uesce ~

NEW5

Texas San Antonio officials launch investigations of nursing home overrun by coronavirus

LaurenCan1ba Apri112Q20 UpdacedApfd-12020212pm fWBinGi P 0

COVJCgt-19 ~ uitefldid lifo iil5 w~ kriew it inTeitas tradeLmithequtiOllsyouw1nt

nswered illd the issues YMI think we

sAQllid be lnvmlgadllg lndodamp- )Our

email iind an pounditpessbullNllWS journ11Nt will

follow up

Hot Spot Evaluation and Coordination

UnclassifiedFor Public Use 64

RMOC Function in COVID-19 Response

bull Situational awareness bull Integration of public health acute health care and disaster

management functions bull Actionable data from consolidating public health and acute health

care data sources bull Controlling and coordinating hot-spots bull Drive through testing management across the entire State bull Ability to Load balance across multiple health systems and

organizations UnclassifiedFor Public Use 65

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

John Quiroz RN Nurse Manager Los Angeles County Emergency Medical Services

UnclassifiedFor Public Use 66

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Los Angeles (LA) County Medical Operations Coordination Cell (MOCC)

bull 247 Medical amp Health Coordinator for the County and Region I

bull Coordinate Patient Transfers and Transportation bull Coordinate medical and heath resource management bull 911 Providers Hospitals LTC Clinics Dialysis Surgical

67

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATION GATEWAY

Los Angeles County and Region I

68

ifornia Reg1ions

Coastal OES Region n

Southem oes Regiion I

Inl and OES Region IV

Soutiheim Santa Barbara OES Reg Ion VI

I

Kerrn

Los Angeles

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Normal Operations vs Emergency and Disaster Response

Normal Operationsbull DHS Hospital and Clini

System bull EMTALA Transfers bull Air Medical bull Hyperbaric Chamber bull MCI Patient

Destinations bull TransferTransport

c

Emergency Disaster bull Hospital evacuations bull Resource Request bull Alternate Care Sites ndash Mercy ndash LASH ndash IsolationQuarantine

bull TransferTransport bull Prehospital Care Policy

69

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Keys to Success

bull 247 Base of Operationsbull Communicationsndash Telephony Radio Internet ReddiNet

bull DOC Room to expand operation during disasterbull Information System to document and analyze all lines

of businessbull Trained and talented staffbull Planning and exercise

70

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

John Hick MD Hennepin Healthcare MN

UnclassifiedFor Public Use 71

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Minnesota SHCC bull Statewide Healthcare Coordination Centerbull Located at State EOC as well as virtual ndash roughly

40 people directly engaged including regionalleads

bull Joint MDH HSEM MHA 8 regional MN coalitionconstruct

bull Main areas of planning responsendash ndash ndash ndash ndash

Referrals and transfers Alternate care sites Long term care ndash reactive and proactive PPE policy and acquisition Ventilator medical supply acquisition

72

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Referrals and Transfers bull Single phone number for LTC issues including hospital discharge and

COVID + patient support (eg assisted living transfer to COVID +designated SNF)

bull Co-located with SEOC public hotline but different staffing numbers bull Single (separate) phone number for ICU referrals ndash Mainly for greater MN but also inter-metro ndash Awareness of resources on MnTrac and real-time health system

information ndash Also provides direct connection to critical care consultation ndash May also be used to make triage decisions if referral needed and

no resources available (care-in-place recommendations) ndash May also be used to distribute load

73

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Staffing bull

bull

bull

bull

Call-taker ndash Medical background preferred ndash ndash

Gatekeeper for referral to SME May connect caller with resources and then referrals handled per usual

Shift Supervisor ndash ndash

Clinical background and experience with bed placement (eg house nursing supervisor) Manages information resource availability with facilities and more complicatedsituations

Clinician on-call ndash ndash

Critical care Contacts with each major health system critical care for ECMO and other resourceallocation situations

Unit supervisor ndash Works with SHCC manager on overall operations processes protocols

74

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Triggers

bull

bull

LTC ndash ndash ndash

Difficulty obtaining hospital discharges for LTC patients Achieved and hotline operational (Note ndash hotline also coordinates connections to infection preventioncontrol MDH Health Regulation Division palliative care consultations and can trigger strike team evaluation staffing support transfer support)

ICU ndash ndash ndash

lt 10 ICU beds available statewide Request from MHA or a coalition due to difficulty coordinating destinations Further triggers for engagement of clinician at request or when no ICU bedsavailable for reasonable match

75

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Other uses considerations

bull Matching to EMS transport services bull Patient ICU transfer considerations ndash Need for higher level of care ndash first priority ndash ECMO ventilators etc

bull Patients presenting to facility that lacks appropriate resources atbaseline

ndash

ndash

Load balancing ndash second priority bull Convalescent patients bull

bull

Intubated and stable patients (regional ndash if significant capacity under-utilized) Riskbenefit considerations

Resource movement ndash eg ventilators (vs anesthesia machines) or staff (virtual or in-person)

76

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Question amp Answer

77

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Contact Us

asprtraciehhsgov 1-844-5-TRACIE askasprtraciehhsgov

78

  • Developing a Healthcare Coalition Pediatric Surge Annex
  • ASPR TRACIE Three Domains
  • Resources
  • Overview of AAP and Pediatric Centers of Excellence
  • Overview of AAP and Pediatric Centers of Excellence
  • Executive Summary
  • MOCCs Problem Statement
  • A MOCC Aims to
  • MOCCs Concept
  • MOCCs | General Activity Summary
  • MOCCs Toolkit
  • Deanna Dahl-Grove MD FAAP Associate Professor Pediatric Emergency Medicine Rainbow Babies and Childrenrsquos Hospital Member AAP CoDPR Executive Committee13
  • Western Washington MOCC
  • King County LTCF Outbreak
  • Single LTCF - Single Hospital
  • Medical Operations Coordinating Cell
  • Regional COVID Coordinating Center ndash Western Washington
  • Two Surveillance Pillars of the RC3
  • Two Coordination Pillars of the RC3
  • Emergency Response Platform - Microsoft
  • Emergency Response Platform - Microsoft
  • Christopher Newton MD13Associate Professor of Surgery Division of Pediatric Surgery Director of Trauma Care UCSF Benioff Childrenrsquos Hospital Oakland13
  • Michiganrsquos Healthcare Preparedness Program
  • Michigan COVID-19
  • Michigan COVID-19
  • Detroit vs New York City
  • Detroit vs New York City
  • Michigan Healthcare Surge Strategy Goal
  • Michigan Healthcare Surge Strategy Components
  • Relief Hospitals vs Alternate Care Sites
  • Relief Hospital ldquoAskrdquo
  • Relief Hospitals and Patient Redistribution
  • Statewide Inter-Hospital Coordination Unit
  • MOCCs and Patient Redistribution
  • EMResource Relief Hospital Participation
  • MOCC-Facilitated vs Direct Contact Transfers
  • Patient Redistribution ndash 5 Key Elements
  • Relief Hospital Recruitment Challenges
  • Michigan Patient Transfers (41 to 420)
  • MOCCs in Michigan
  • Summary
  • Sarita Chung MD FAAP13Director of Disaster Preparedness Division of Emergency Medicine Childrenrsquos Hospital Boston Member American Academy of Pediatrics (AAP) Council on Disaster Preparedness and Recovery13
  • Regional Disaster Response in Texas Implementation of the RMOC Concept
  • Introduction
  • The Texas Trauma System
  • EHC System Complex Problem Solving
  • 911 Commission
  • Our Experience
  • Managing Wide-Scale Disasters
  • Acute Health Care SystemPublic Health Emergency Management
  • Problems Common to DisastersMust have a credible and workable solution to each of these problemsmdashif we are to improve disaster response
  • MEDCOM
  • How to Integrate Disaster Acute Care and Public Health Systems
  • Regional Medical Operations Center(RMOC)
  • Regional Medical Operations Center
  • Feasible Plan Must work in real world conditions
  • RMOC Abilities and Advantages
  • RMOC Response and Function to COVID-19
  • STRAC Report
  • STRAC Report
  • STRAC Report
  • Weekly COVID-19 Update
  • RMOCsMobile Drive Through COVID-19 Testing over 268000 Square Miles
  • Hot Spot Evaluation and Coordination
  • RMOC Function in COVID-19 Response
  • Moderator Roundtable
  • Los Angeles (LA) County Medical Operations Coordination Cell (MOCC)
  • Los Angeles County and Region I
  • Normal Operations vs Emergency and DisasterResponse
  • Keys to Success
  • Moderator Roundtable
  • Minnesota SHCC
  • Referrals and Transfers
  • Staffing
  • Triggers
  • Other uses considerations
  • Question amp Answer
  • Contact Us

UnclassifiedFor Public Use

WA HEALTH G) About f) Stevo Mltchell

E-- Home

Q~ _ (WIJ - _uw_ 0

COVIDbulllltl1-t1 ltD _

ltD _

ltD AvilfllHlty - ~c_

44

J -(--

8 j ((MON_

36 j

--0 18 22 0 42 2~

jll 4Jtbull

r 11H -middot- __ ~ -- I 1rA

I --- --J - 353 600 500 1000 806 00 -- -- --

8 J _

101 25

fj)

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH hoUGpoundNC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATION GATEWAY

Emergency Response Platform - Microsoft

bull Constrained Resources ndash Staffing ndash Beds bull Critical Care bull Acute Care

ndash Equipment bull Ventilators bull PPE

ndash COVID-19 patients

20

UnclassifiedFor Public Use

WA HEALTH C) About - Steve

~ Homo

6-hiyenHiiii+MF _ _ a

KING

43 COVID JM1Q

267

55 CD IDlnn1bned

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfOR MATIO N GATEWAY

Emergency Response Platform - Microsoft

bull Next Releasendash Long Term Care Facilitiesbull COVID-19 Impactsndash Positive Patientsndash Positive Health Care

Workers raquo of staff impacted

bull PPE availability

21

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

William Fales MD FACEP FAEMS Medical Director Division of EMS and Trauma Michigan Department of Health and Human Services

22 UnclassifiedFor Public Use

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Michiganrsquos Healthcare Preparedness Program bull Michigan Department of Health and Human Services ndash Bureau of EMS Trauma and Preparedness

bull 8 Regional Healthcare Coalitions ndash Hospitals EMS LPH EM LTC Tribal Health ndash Regional Coordinator Assistant Coordinator

Medical Director (25 FTE) ndash Regional Medical Coordination Center bull Multi-Agency Coordination Center bull Statewide use of EMResource by hospitals EMS

23

UnclassifiedFor Public Use

p ror

~ SC ON5

Sault Ste Marie

N

bull

Huron

Madison Milwa uk ee Graed Rapids bull bull e bull ~ 3rnia

L~nsi~ g bull - It bull

bullbullbullbull bull bull bull bull De troi t

bull Glwcago bull bull bull

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfOR MATIO N GATEWAY

Michigan COVID-19 bull bull

bull

First 2 cases ndash March 10 Asymmetric epidemiology ndash SE Michigan ndash Extreme Activity ndash Rest of Michigan ndash Sporadic Activity ndash Comparable to other states

Extreme conditions in SE MI ndash Peak hospitalizations gt4400 ndash 12-days with gt1000 on ventilation bull 1223 on ventilation on one day

ndash Peak intubations in 1 day 176 Source John Hopkins Coronavirus Resource Center (Retrieved 4212020)

24

UnclassifiedFor Public Use

Barrie

Toronto

Hamilton

bull bull

bull

Lake Ontario

bull Ro~besterbull

bull

bull

Brockville bull Kingston

~~w voRK

bull bull bull

bull

bull Pt0NfV VAN1A bull

bull

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H I NfOR MATION GATEWAY

bull

bull bull ~ ba riy

bull bull

Michigan COVID-19 bull First 2 cases ndash March 10

Asymmetric epidemiology bull ndash SE Michigan ndash Extreme Activity ndash Rest of Michigan ndash Sporadic Activity ndash Comparable to other states

bull Extreme conditions in SE MI ndash Peak hospitalizations gt4400 ndash 12-days with gt1000 on ventilation bull 1223 on ventilation on one day

ndash Peak intubations in 1 day 176 Source John Hopkins Coronavirus Resource Center (Retrieved 4212020)

25

UnclassifiedFor Public Use

I I I I I I I I I I I I I

ASPR TR AC IE ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Detroit vs New York City COVID-19 Daily Hospital Admissions

New York City vs Detroit 1800 1600 1400 1200 1000 800 600 400 200 0

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21

NY City Detroit

Source MI EMResource

NYC NYC Department of Health and Mental Hygiene 26

UnclassifiedFor Public Use ASPR TR AC IE ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Detroit vs New York City

1 1 I 11111 111 11 11 1111 1 II II 1 1 1

400

300

200

COVID-19 Daily Hospital Admissions Per 1 Million PopulationNew York City vs Detroit

40-Day Post-Outbreak Mortality bull NY City 646 deaths per million bull Detroit 919 deaths per million

100

0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21

NY City Detroit

Source MI EMResource

NYC NYC Department of Health and Mental Hygiene 27

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Michigan Healthcare Surge Strategy Goal bull Save lives and reduce pain and suffering by optimizing

the use of the statersquos healthcare resources ndash Extend conventional standards of care to as many

patients as possible ndash Minimize the need for crisis standards of care bull Especially while conventional capacity exists

28

UnclassifiedFor Public Use

--

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Michigan Healthcare Surge Strategy Components bull Relief Hospitals

bull Alternate Care Sites EMS

ndash Home Care Sites

ndash Relief Personnel

29

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Relief Hospitals vs Alternate Care Sites bull Relief Hospitals The objective is to extend the

conventional standard of care to as many citizens in need as possible (ie minimize the need to move intocrisis standards of care)

bull Alternate Care Sites (ACS) The objective is to delivercrisis standards of care (as close to the conventional standard of care as possible) in extreme conditions in which the conventional standard of care can not be provided at overloaded hospitals

30

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Relief Hospital ldquoAskrdquo bull Hospitals have been previously asked to be able to

surge an additional 20 above average daily census ndash Increased to 50 ldquosuper surgerdquo

bull Relief Hospitals provide 10 of their expanded capacity to assist severely impacted hospitals ndash While preserving 50 of super-surge capacity bull Many hospitals at very low census

31

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Relief Hospitals and Patient Redistribution

bull Intra-Health System Transfer ndash Coordinated by specific health system

bull Intra-Regional Transfer ndash Coordinated by Regional Medical Coordination Center

bull Statewide Transfer ndash Coordinated by Inter-Hospital Coordination Unit bull AKA Medical Operations Coordination Cell (MOCC)

32

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Statewide Inter-Hospital Coordination Unit State EmergencyOperations Center

Planning Finance Operations

Health Branch

Inter-HospitalCoordination Unit

Physician Consultant

EMS Coordination Group

Logistics

MDHHS Health Emergency Operations

Center

Medical Operations

Coordination Cell

33

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

MOCCs and Patient Redistribution Regional Medical

Coordination Center bull Relief hospitals declare status on

EMResource bull RMCC receives request from

transferring hospital bull RMCC identifies Relief Hospital(s) bull Transferring hospital contacts

Relief Hospital directly bull Relief Hospital accepts patient(s) bull RMCC coordinates EMS PRN

Statewide Inter-Hospital Coordination Unit

Relief hospitals declare status on EMResource

IHCU receives request from RMCC on behalf of transferring hospital

IHCU identifies Relief Hospital(s) Transferring hospital contacts Relief

Hospital directly Relief Hospital accepts patient(s) IHCU coordinates EMS PRN

34

UnclassifiedFor Public Use

Critical 2 Critical 3 Non- 4 Non- Willing to Willing to Comment Care Bed - Care Bed - Critical Critical Take Take Non-COVID-19 non- Care Bed- Care Bed - COVID-19 COVID-19

COVID-19 COVID-19 non- Patients Patients COVID-19

No Yes

22 0 0 o - 4 4 16 24

1 1 5 5

h Ctr 40 8 8 10

1 0 5 5

68 13 34 51

2 Critical 3 Non- 4 Non- Willing to Willing to Comment Care Bed Critical Critical Take Take Non-bull non- Care Bed Care Bed COVID-19 COVID-19 COVID-19 - - non- Patients Patients

COVID-19 COVID-19

nton 0 0 0 0 No No

0 0 24 3 No No Already exceeding critical No No Already exceeding critical

0 0 0 0 ----Already exceeding critical

0 Already exceeding critical

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

EMResource Relief Hospital Participation

35

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

MOCC-Facilitated vs Direct Contact Transfers MOCC Facilitated

bull Hospital has need to transfer bull Regional State MOCC

contacted bull EMResource reviewed by MOCC

to identify Relief Hospitals bull MOCC connects transferring

hospital to Relief Hospital bull Relief Hospital accepts

patient(s) bull MOCC coordinates EMS PRN

Direct Contact Hospital has need to transfer Regional State MOCC

bypassed EMResource reviewed by hospital

to identify Relief Hospitals Transferring hospital contacts

Relief Hospital directly Relief Hospital accepts

patient(s) MOCC coordinates EMS PRN

36

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Patient Redistribution ndash 5 Key Elements

bull bull bull bull bull

Transferring Hospitals Coordinating entity (MOCCs) Situational awareness platform (EMResource) EMS Relief Hospitals

37

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Relief Hospital Recruitment Challenges

Why were so many hospitals in minimally impacted regions resistant to accept patients bull Fea

bull Fear of introducing bringing COVID-19 into their hospital

r of impending ldquostormrdquo ndash ldquoItrsquos just a matter of time till wersquore Detroitrdquo

Need for Epidemiologic Intelligence

38

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Michigan Patient Transfers (41 to 420)

SE MI SCEC MI West and North MI

Region 2N 2S 1 3 5 6 7 8 TOTAL Transferred In 322 457 41 27 38 15 34 25 959 Transferred Out 275 443 46 54 24 20 20 15 897

~15 via MOCC-Facilitated ~85 VIA Direct Contact ~30 Intra-System Transfers

Source EMResource ndash Self-reported by hospitals 39

UnclassifiedFor Public Use

Bureau of EMS Trauma amp Preparedness

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

MOCCs in Michigan

bull Role Facilitation not control bull Staffing at State MOCC ndash Experienced paramedics EMS control center bull Remote component to SEOC

bull Physician role ndash Consultative problem solving medical leadership

bull Use of statewide hospital status application essential ndash Allows hospitals to connect directly

40

UnclassifiedFor Public Use

DHHS Michigan Department or Health amp Human Services

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Summary bull Relief Hospital concept works bull Statewide MOCC successful in coordinating transfers bull EMResource serves as an invaluable tool for

identifying Relief Hospitals bull Decentralized approach where hospitals in need

contact hospitals with capacity requires minimal central coordination

bull Recruitment of Relief Hospitals can be challenging

41

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

Ronald Stewart MD Chair Department of Surgery UT Health San Antonio Long School of Medicine Eric Epley Executive Director CEO Southwest Texas Regional Advisory Council for Trauma (STRAC)

UnclassifiedFor Public Use 42

~ University - Health System

Regional Disaster Response in Texas Implementation of the

RMOC Concept Ronald M Stewart Eric Epley Brian Eastridge Dudley Wait Joe Palifini Dave Miramontes Craig Cooley Donald

Jenkins and the Southwest Texas Regional Advisory Council Team and

Texas Emergency Medical Task Force Region Leaders

ASPR Tracie Webinar April 24 2020

UnclassifiedFor Public Use 43

SouchweGt Tebullas Region1il Aduisory Council

Introduction

UnclassifiedFor Public Use

bull

bull

Trauma system development

bull Routine multiple small-scale disasters

bull Structured cooperation and communication Trauma system infrastructure for

bull bull

Disaster Stroke STEMI Mental Health Perinatal

bull Trauma System Complete Evolution to EmergencyHealth Care SystemmdashWill use Trauma System andEmergency Health Care System interchangeably

bull Health Care Coalition

bull Right Patient Right Place Right Time 44

THE TEXAS TRAUMA SYSTEM

UnclassifiedFor Public Use

22 TRAUMA SERVICE AREAS

REGIONAL ADVISORY COUNCILS

TRAUMA CENTER DESIGNATIONS

STANDARDS OF CARE

HOSPITAL PREPAREDNESS GRANTS

CONSISTENCY THROUGHOUT URBAN SUBURBAN RURAL AND

FRONTIER

45

Southwest Teus Regional Ad11lsory Council

l The Committee -~

on Trauma 1 middot

EHC System Complex Problem Solving

bull Maximally inclusive with respect to stakeholders bull Dialogue and consensus centered upon bull Whatrsquos the right thing to do for the patient or population being served

bull Timely bull Structured cooperation bull Communication ndash Robust and redundant bull Actionable data

bull Bias for action bull Performance improvement processes

UnclassifiedFor Public Use 46

911 Commission

1) FAILURE OF IMAGINATION

2) FAILURE OF POLICY (A FAILURE TO HAVE THE RIGHT INFRASTRUCTURE IN PLACE)

3) FAILURE OF CAPABILITY (A FAILURE TO HAVE THE RIGHT RESOURCES)

4) FAILURE OF MANAGEMENT (THE FAILURE TO COORDINATE THE AVAILABLE RESOURCES AND INFRASTRUCTURE)

Challenge of Large-Scale Disaster Preparation and Management

UnclassifiedFor Public Use 47

Southwest Tecas Regional Advisory Council

Our Experience

A functioning regional trauma (EHC) system provides the framework for an effective response to large-scale disasters

Education and drills are not enough

Linked regional medical operations centers ( or MOCCs) critical to effective disaster response from all causes

UnclassifiedFor Public Use 48

a

Southwest Texas Regional Advisory Council

Managing Wide-Scale Disasters

UnclassifiedFor Public Use 49

Acute Health Care System

bull Critical for emergency response and treatment of acute illness or injury

bull Mostly private and public mix bull Services to individuals bull Distributed and complex

network of providers bull Decisions made clinically

within minutes to hours

Public Health System

bull Largely responsible for most significant health improvements

bull Safety and wellbeing of populations

bull Multidisciplinary science bull Mainly public with centralized

communication bull Decisions with deliberation

and testing usually takes days

EmergencyManagement System

Local State

Federal Emergency Management Response

These Three Systems Must Function Seamlessly and Flawlessly Together

Acute Health Care System

Public Health

Emergency Management

UnclassifiedFor Public Use 50

Communications Problems Common to failures Disasters

Unworkable and Must have a credible and untested plans workable solution to each of these problemsmdashif we are to improve disaster response Lack of coordinated

response UnclassifiedFor Public Use 51

MEDCOM

bull Trauma Transfers-500mo bull Air Medical Management bull Trauma Team Paging bull MCI load-balancing bull Navigation of mental health

patients via Law Enforcement directly topsychiatric facilities

UnclassifiedFor Public Use 52

D D

D D

How to Integrate Disaster Acute Care and Public Health Systems

bull Trauma MEDCOM Communications Center

bull Regional Medical Operations Center

bull Integrated with Local Emergency Operations Center(EOC)

bull Linked to State Emergency Operations Center

UnclassifiedFor Public Use

bull Linked to Federal Emergency Management System53

Southwest Texas Regional Aduisory Council Regional Medical Operations Center (RMOC)

UnclassifiedFor Public Use

Upregulated MEDCOMmdashdramatically enhanced data and comm Functional for 17 years in San Antonio bull Essential elements

bull Formal agreements insuring collaborationbull Representatives of all major stakeholders in one room-physical or virtualbull Formal communication link to the Emergency Operations Centers (EOC)bull Fault tolerant communications systemsbull Software systems ndashWebEOC software

bull bull bull

Monitor and coordinate all critical hospital capacity Monitor all critical public health data Monitor and coordinate all critical EMS agencies

bull Direct tie to the EOC and SOCbull EMTF functionmdashAbility to physically expand and adapt Emergency Medical Task

Forces amp Mobile Medical Units54

Regional Medical Operations Center (RMOC) Regional Medical Operations Center (RMOC)

UnclassifiedFor Public Use 55

Feasible Plan Must work in

real world conditions

UnclassifiedFor Public Use 56

Southwest Te11as Regional Adv isory Council

RMOC Abilities and Advantages

bull Situational AwarenessmdashRegional Consciousness bull Virtual expansion of bed capacity

bull Distribute to all regional facilitiesmdashnot just a few ndashMany Hands Make Light Work bull Proven many times over 15 yearsmdashdistribution of 1000s of patients over a few days

bull Enables health care regional response teams bull Multi-agency rescue teamsmdashswift water rescue etc bull Mobile medical unitsmdashtemporary hospital replacements or augments

bull Load balancing during a surge of patients bull Network with other regions ndash8 RMOC equivalents in Texas bull Integration of Public Health Acute Care and Disaster Management Systems

UnclassifiedFor Public Use 57

Vancouver

Seattle

Idaho Oregon

Nevada

San Francisco

California

lls Angeles

Montana No11 Dakota

Minnesota

South Dakcta

Wyoming

Wisconsin

Iowa Ne~raska

Toronto c ~New Y0rk Boston Detroit middot

ChicatJo middotimiddot New r ark

Denver Oli io

St Louis Kansas

K~ ntucilty Vitgin 1c1

tfort Ca r0 l1na

New Mexico Arlltansas

Atla11ta Oaas

Georgiamp

Texas

Houston

Monterrey C - Gulf of

Miami

RMOC Response and Function to COVID-19

UnclassifiedFor Public Use 58

INTERNAL REPORT - PHI DATA This report contains Protected Health Information and is not intended for public distribution

Date COVID+ Patients COVD+ in ICU

04212020 82

04202020 81 -

04192020 81

Normal

Part ici pating HCS COVID Data as of 0815 Zl-Apr-20

VentBed Data as of 0910 21-Apr-20

41

41

41

COVID+ on Ventilator

24

25

24

BTRAC

All Healthcare Systems

Available Vents I Total Vents Available Vents

554 713 7896

514 710 7296 - ~ -

555 704 7996

Healthcare System Stress Score

I

Available Staffed Total Staffed Available Staffed Beds Beds Beds

1752 4 730 3796

1792 4 700 3896 - - - - - 7 1635 4707 3596

Severe

UnclassifiedFor Public Use 59

INTERNAL REPORT - PHI DAT A This report contains Protected Health Information and is not intended for public distribution

San Antonio Healthcare Systems COVI D-19 Patient Count

Positive Patients on 4212020

Positive Patients Trend 312212020 - 412112020

322 327 411 4 6 4 11 4 16

Systems Reporting Daily Morning Data

Health Sys I Heal th Sys2 HS3 HS4 HSS HS6

PUI Patients on 4212020

82 50

PUI Patients Trend 312012020 - 42112020

80

60

40 38

20

o __ _________________ _

4 21 322 3 27 4 I 4 6 41 I 4 1 6 42 1

H Tuesday April Z1 2020 STll=IAC _c

TOT AL Patients on 4212020

132

TOTAL Patients Trend 312212020 - 412112020

150 151

100

50

o __ __________________ _

3122 327 4 1 4 16 4 1 1 4 16 42 1

UnclassifiedFor Public Use 60

HOSPITALS Due DAILY 0900 hrs Hospital PPE IDR Materials Status Medical Dashboard (Bed and Ventilator Status) httpserisstracorgeoc7

EMS Due WEEKLY Friday 1200 hrs httpswwwsurveymonkeycomrEMSPPE2

ALL OTHER Coalition and ARHC Members Due WEEKLY Friday 1200 hrs https www surveymonkeycomrRMOCPPEOuery

1900 041220

Number of Regional Hospitals Reporting PPE Shortfall amp Days Remaining Until Depletion 5 - 7 Da s 8 - 11 Da s 12 - 14 Da s 15+ Da s

0 8 14 5 Data derived from facilities Hospital PPE IDR Materials Status - Facilities listed have indicated a disruption in their supply chain for any of the following PPE N95s Surgical Masks Gowns Gloves Face Shields Goggles

UnclassifiedFor Public Use 61

1015

Weekly COVID-19 Update Epidemiology Program

39 191 97 Tota l Cases Reported Tota l Deaths Re po rted Ever Hospita lized Adm itted to ICU

VI

45

40

35

~ 30 ro u 0 25

1 20

sect 15 z

10

5

0

23

Cases of COVID-19 by Date of Illness Onset (n=880)1 and Cumulative by Date Reported Bexar County 4182020

Female( )Ma le 51 49

210 217 224 32 39 316 323 330 46 413

- Number of Cases - cumulative Cases

1 aased on cor1pleted d31 ai 3s or 4181020 a t 800 PM dditiomd crases 3re 1111der feview

1200

t moo V

QI VI ro u

800 0

~ QI 0

- 600 E 0

u

Nl z ii - 400 ~ _

ro S

- 200 E u

-0

CITY OF SAN ANTONIO METROPOLITAN HEALTH DISTRICT

so 276 Mechanica l Venti lat ion Recovered

Percentage of Cases by Raceethnicity

American IndianAlaska Native

Asian

Black

White

Hispanic

Other

Cases by Age Group

~~ I 39 4n1 i 300 sect 200 z

100 3 0 +------------------~~~~-~~ ----r-~ ~ ~ -

17

0-17 18-40 41-64 65+

Age Grou p in Yea rs

Median ace - 46 years (age range 0-100 years)

UnclassifiedFor Public Use 62

RMOCs Mobile Drive Through COVID-19 Testing over 268000 Square Miles

UnclassifiedFor Public Use 63

= sect111ntomo tprrssmiddotXrws uesce ~

NEW5

Texas San Antonio officials launch investigations of nursing home overrun by coronavirus

LaurenCan1ba Apri112Q20 UpdacedApfd-12020212pm fWBinGi P 0

COVJCgt-19 ~ uitefldid lifo iil5 w~ kriew it inTeitas tradeLmithequtiOllsyouw1nt

nswered illd the issues YMI think we

sAQllid be lnvmlgadllg lndodamp- )Our

email iind an pounditpessbullNllWS journ11Nt will

follow up

Hot Spot Evaluation and Coordination

UnclassifiedFor Public Use 64

RMOC Function in COVID-19 Response

bull Situational awareness bull Integration of public health acute health care and disaster

management functions bull Actionable data from consolidating public health and acute health

care data sources bull Controlling and coordinating hot-spots bull Drive through testing management across the entire State bull Ability to Load balance across multiple health systems and

organizations UnclassifiedFor Public Use 65

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

John Quiroz RN Nurse Manager Los Angeles County Emergency Medical Services

UnclassifiedFor Public Use 66

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Los Angeles (LA) County Medical Operations Coordination Cell (MOCC)

bull 247 Medical amp Health Coordinator for the County and Region I

bull Coordinate Patient Transfers and Transportation bull Coordinate medical and heath resource management bull 911 Providers Hospitals LTC Clinics Dialysis Surgical

67

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATION GATEWAY

Los Angeles County and Region I

68

ifornia Reg1ions

Coastal OES Region n

Southem oes Regiion I

Inl and OES Region IV

Soutiheim Santa Barbara OES Reg Ion VI

I

Kerrn

Los Angeles

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Normal Operations vs Emergency and Disaster Response

Normal Operationsbull DHS Hospital and Clini

System bull EMTALA Transfers bull Air Medical bull Hyperbaric Chamber bull MCI Patient

Destinations bull TransferTransport

c

Emergency Disaster bull Hospital evacuations bull Resource Request bull Alternate Care Sites ndash Mercy ndash LASH ndash IsolationQuarantine

bull TransferTransport bull Prehospital Care Policy

69

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Keys to Success

bull 247 Base of Operationsbull Communicationsndash Telephony Radio Internet ReddiNet

bull DOC Room to expand operation during disasterbull Information System to document and analyze all lines

of businessbull Trained and talented staffbull Planning and exercise

70

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

John Hick MD Hennepin Healthcare MN

UnclassifiedFor Public Use 71

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Minnesota SHCC bull Statewide Healthcare Coordination Centerbull Located at State EOC as well as virtual ndash roughly

40 people directly engaged including regionalleads

bull Joint MDH HSEM MHA 8 regional MN coalitionconstruct

bull Main areas of planning responsendash ndash ndash ndash ndash

Referrals and transfers Alternate care sites Long term care ndash reactive and proactive PPE policy and acquisition Ventilator medical supply acquisition

72

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Referrals and Transfers bull Single phone number for LTC issues including hospital discharge and

COVID + patient support (eg assisted living transfer to COVID +designated SNF)

bull Co-located with SEOC public hotline but different staffing numbers bull Single (separate) phone number for ICU referrals ndash Mainly for greater MN but also inter-metro ndash Awareness of resources on MnTrac and real-time health system

information ndash Also provides direct connection to critical care consultation ndash May also be used to make triage decisions if referral needed and

no resources available (care-in-place recommendations) ndash May also be used to distribute load

73

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Staffing bull

bull

bull

bull

Call-taker ndash Medical background preferred ndash ndash

Gatekeeper for referral to SME May connect caller with resources and then referrals handled per usual

Shift Supervisor ndash ndash

Clinical background and experience with bed placement (eg house nursing supervisor) Manages information resource availability with facilities and more complicatedsituations

Clinician on-call ndash ndash

Critical care Contacts with each major health system critical care for ECMO and other resourceallocation situations

Unit supervisor ndash Works with SHCC manager on overall operations processes protocols

74

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Triggers

bull

bull

LTC ndash ndash ndash

Difficulty obtaining hospital discharges for LTC patients Achieved and hotline operational (Note ndash hotline also coordinates connections to infection preventioncontrol MDH Health Regulation Division palliative care consultations and can trigger strike team evaluation staffing support transfer support)

ICU ndash ndash ndash

lt 10 ICU beds available statewide Request from MHA or a coalition due to difficulty coordinating destinations Further triggers for engagement of clinician at request or when no ICU bedsavailable for reasonable match

75

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Other uses considerations

bull Matching to EMS transport services bull Patient ICU transfer considerations ndash Need for higher level of care ndash first priority ndash ECMO ventilators etc

bull Patients presenting to facility that lacks appropriate resources atbaseline

ndash

ndash

Load balancing ndash second priority bull Convalescent patients bull

bull

Intubated and stable patients (regional ndash if significant capacity under-utilized) Riskbenefit considerations

Resource movement ndash eg ventilators (vs anesthesia machines) or staff (virtual or in-person)

76

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Question amp Answer

77

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Contact Us

asprtraciehhsgov 1-844-5-TRACIE askasprtraciehhsgov

78

  • Developing a Healthcare Coalition Pediatric Surge Annex
  • ASPR TRACIE Three Domains
  • Resources
  • Overview of AAP and Pediatric Centers of Excellence
  • Overview of AAP and Pediatric Centers of Excellence
  • Executive Summary
  • MOCCs Problem Statement
  • A MOCC Aims to
  • MOCCs Concept
  • MOCCs | General Activity Summary
  • MOCCs Toolkit
  • Deanna Dahl-Grove MD FAAP Associate Professor Pediatric Emergency Medicine Rainbow Babies and Childrenrsquos Hospital Member AAP CoDPR Executive Committee13
  • Western Washington MOCC
  • King County LTCF Outbreak
  • Single LTCF - Single Hospital
  • Medical Operations Coordinating Cell
  • Regional COVID Coordinating Center ndash Western Washington
  • Two Surveillance Pillars of the RC3
  • Two Coordination Pillars of the RC3
  • Emergency Response Platform - Microsoft
  • Emergency Response Platform - Microsoft
  • Christopher Newton MD13Associate Professor of Surgery Division of Pediatric Surgery Director of Trauma Care UCSF Benioff Childrenrsquos Hospital Oakland13
  • Michiganrsquos Healthcare Preparedness Program
  • Michigan COVID-19
  • Michigan COVID-19
  • Detroit vs New York City
  • Detroit vs New York City
  • Michigan Healthcare Surge Strategy Goal
  • Michigan Healthcare Surge Strategy Components
  • Relief Hospitals vs Alternate Care Sites
  • Relief Hospital ldquoAskrdquo
  • Relief Hospitals and Patient Redistribution
  • Statewide Inter-Hospital Coordination Unit
  • MOCCs and Patient Redistribution
  • EMResource Relief Hospital Participation
  • MOCC-Facilitated vs Direct Contact Transfers
  • Patient Redistribution ndash 5 Key Elements
  • Relief Hospital Recruitment Challenges
  • Michigan Patient Transfers (41 to 420)
  • MOCCs in Michigan
  • Summary
  • Sarita Chung MD FAAP13Director of Disaster Preparedness Division of Emergency Medicine Childrenrsquos Hospital Boston Member American Academy of Pediatrics (AAP) Council on Disaster Preparedness and Recovery13
  • Regional Disaster Response in Texas Implementation of the RMOC Concept
  • Introduction
  • The Texas Trauma System
  • EHC System Complex Problem Solving
  • 911 Commission
  • Our Experience
  • Managing Wide-Scale Disasters
  • Acute Health Care SystemPublic Health Emergency Management
  • Problems Common to DisastersMust have a credible and workable solution to each of these problemsmdashif we are to improve disaster response
  • MEDCOM
  • How to Integrate Disaster Acute Care and Public Health Systems
  • Regional Medical Operations Center(RMOC)
  • Regional Medical Operations Center
  • Feasible Plan Must work in real world conditions
  • RMOC Abilities and Advantages
  • RMOC Response and Function to COVID-19
  • STRAC Report
  • STRAC Report
  • STRAC Report
  • Weekly COVID-19 Update
  • RMOCsMobile Drive Through COVID-19 Testing over 268000 Square Miles
  • Hot Spot Evaluation and Coordination
  • RMOC Function in COVID-19 Response
  • Moderator Roundtable
  • Los Angeles (LA) County Medical Operations Coordination Cell (MOCC)
  • Los Angeles County and Region I
  • Normal Operations vs Emergency and DisasterResponse
  • Keys to Success
  • Moderator Roundtable
  • Minnesota SHCC
  • Referrals and Transfers
  • Staffing
  • Triggers
  • Other uses considerations
  • Question amp Answer
  • Contact Us

UnclassifiedFor Public Use

WA HEALTH C) About - Steve

~ Homo

6-hiyenHiiii+MF _ _ a

KING

43 COVID JM1Q

267

55 CD IDlnn1bned

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfOR MATIO N GATEWAY

Emergency Response Platform - Microsoft

bull Next Releasendash Long Term Care Facilitiesbull COVID-19 Impactsndash Positive Patientsndash Positive Health Care

Workers raquo of staff impacted

bull PPE availability

21

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

William Fales MD FACEP FAEMS Medical Director Division of EMS and Trauma Michigan Department of Health and Human Services

22 UnclassifiedFor Public Use

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Michiganrsquos Healthcare Preparedness Program bull Michigan Department of Health and Human Services ndash Bureau of EMS Trauma and Preparedness

bull 8 Regional Healthcare Coalitions ndash Hospitals EMS LPH EM LTC Tribal Health ndash Regional Coordinator Assistant Coordinator

Medical Director (25 FTE) ndash Regional Medical Coordination Center bull Multi-Agency Coordination Center bull Statewide use of EMResource by hospitals EMS

23

UnclassifiedFor Public Use

p ror

~ SC ON5

Sault Ste Marie

N

bull

Huron

Madison Milwa uk ee Graed Rapids bull bull e bull ~ 3rnia

L~nsi~ g bull - It bull

bullbullbullbull bull bull bull bull De troi t

bull Glwcago bull bull bull

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfOR MATIO N GATEWAY

Michigan COVID-19 bull bull

bull

First 2 cases ndash March 10 Asymmetric epidemiology ndash SE Michigan ndash Extreme Activity ndash Rest of Michigan ndash Sporadic Activity ndash Comparable to other states

Extreme conditions in SE MI ndash Peak hospitalizations gt4400 ndash 12-days with gt1000 on ventilation bull 1223 on ventilation on one day

ndash Peak intubations in 1 day 176 Source John Hopkins Coronavirus Resource Center (Retrieved 4212020)

24

UnclassifiedFor Public Use

Barrie

Toronto

Hamilton

bull bull

bull

Lake Ontario

bull Ro~besterbull

bull

bull

Brockville bull Kingston

~~w voRK

bull bull bull

bull

bull Pt0NfV VAN1A bull

bull

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H I NfOR MATION GATEWAY

bull

bull bull ~ ba riy

bull bull

Michigan COVID-19 bull First 2 cases ndash March 10

Asymmetric epidemiology bull ndash SE Michigan ndash Extreme Activity ndash Rest of Michigan ndash Sporadic Activity ndash Comparable to other states

bull Extreme conditions in SE MI ndash Peak hospitalizations gt4400 ndash 12-days with gt1000 on ventilation bull 1223 on ventilation on one day

ndash Peak intubations in 1 day 176 Source John Hopkins Coronavirus Resource Center (Retrieved 4212020)

25

UnclassifiedFor Public Use

I I I I I I I I I I I I I

ASPR TR AC IE ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Detroit vs New York City COVID-19 Daily Hospital Admissions

New York City vs Detroit 1800 1600 1400 1200 1000 800 600 400 200 0

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21

NY City Detroit

Source MI EMResource

NYC NYC Department of Health and Mental Hygiene 26

UnclassifiedFor Public Use ASPR TR AC IE ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Detroit vs New York City

1 1 I 11111 111 11 11 1111 1 II II 1 1 1

400

300

200

COVID-19 Daily Hospital Admissions Per 1 Million PopulationNew York City vs Detroit

40-Day Post-Outbreak Mortality bull NY City 646 deaths per million bull Detroit 919 deaths per million

100

0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21

NY City Detroit

Source MI EMResource

NYC NYC Department of Health and Mental Hygiene 27

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Michigan Healthcare Surge Strategy Goal bull Save lives and reduce pain and suffering by optimizing

the use of the statersquos healthcare resources ndash Extend conventional standards of care to as many

patients as possible ndash Minimize the need for crisis standards of care bull Especially while conventional capacity exists

28

UnclassifiedFor Public Use

--

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Michigan Healthcare Surge Strategy Components bull Relief Hospitals

bull Alternate Care Sites EMS

ndash Home Care Sites

ndash Relief Personnel

29

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Relief Hospitals vs Alternate Care Sites bull Relief Hospitals The objective is to extend the

conventional standard of care to as many citizens in need as possible (ie minimize the need to move intocrisis standards of care)

bull Alternate Care Sites (ACS) The objective is to delivercrisis standards of care (as close to the conventional standard of care as possible) in extreme conditions in which the conventional standard of care can not be provided at overloaded hospitals

30

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Relief Hospital ldquoAskrdquo bull Hospitals have been previously asked to be able to

surge an additional 20 above average daily census ndash Increased to 50 ldquosuper surgerdquo

bull Relief Hospitals provide 10 of their expanded capacity to assist severely impacted hospitals ndash While preserving 50 of super-surge capacity bull Many hospitals at very low census

31

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Relief Hospitals and Patient Redistribution

bull Intra-Health System Transfer ndash Coordinated by specific health system

bull Intra-Regional Transfer ndash Coordinated by Regional Medical Coordination Center

bull Statewide Transfer ndash Coordinated by Inter-Hospital Coordination Unit bull AKA Medical Operations Coordination Cell (MOCC)

32

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Statewide Inter-Hospital Coordination Unit State EmergencyOperations Center

Planning Finance Operations

Health Branch

Inter-HospitalCoordination Unit

Physician Consultant

EMS Coordination Group

Logistics

MDHHS Health Emergency Operations

Center

Medical Operations

Coordination Cell

33

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

MOCCs and Patient Redistribution Regional Medical

Coordination Center bull Relief hospitals declare status on

EMResource bull RMCC receives request from

transferring hospital bull RMCC identifies Relief Hospital(s) bull Transferring hospital contacts

Relief Hospital directly bull Relief Hospital accepts patient(s) bull RMCC coordinates EMS PRN

Statewide Inter-Hospital Coordination Unit

Relief hospitals declare status on EMResource

IHCU receives request from RMCC on behalf of transferring hospital

IHCU identifies Relief Hospital(s) Transferring hospital contacts Relief

Hospital directly Relief Hospital accepts patient(s) IHCU coordinates EMS PRN

34

UnclassifiedFor Public Use

Critical 2 Critical 3 Non- 4 Non- Willing to Willing to Comment Care Bed - Care Bed - Critical Critical Take Take Non-COVID-19 non- Care Bed- Care Bed - COVID-19 COVID-19

COVID-19 COVID-19 non- Patients Patients COVID-19

No Yes

22 0 0 o - 4 4 16 24

1 1 5 5

h Ctr 40 8 8 10

1 0 5 5

68 13 34 51

2 Critical 3 Non- 4 Non- Willing to Willing to Comment Care Bed Critical Critical Take Take Non-bull non- Care Bed Care Bed COVID-19 COVID-19 COVID-19 - - non- Patients Patients

COVID-19 COVID-19

nton 0 0 0 0 No No

0 0 24 3 No No Already exceeding critical No No Already exceeding critical

0 0 0 0 ----Already exceeding critical

0 Already exceeding critical

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

EMResource Relief Hospital Participation

35

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

MOCC-Facilitated vs Direct Contact Transfers MOCC Facilitated

bull Hospital has need to transfer bull Regional State MOCC

contacted bull EMResource reviewed by MOCC

to identify Relief Hospitals bull MOCC connects transferring

hospital to Relief Hospital bull Relief Hospital accepts

patient(s) bull MOCC coordinates EMS PRN

Direct Contact Hospital has need to transfer Regional State MOCC

bypassed EMResource reviewed by hospital

to identify Relief Hospitals Transferring hospital contacts

Relief Hospital directly Relief Hospital accepts

patient(s) MOCC coordinates EMS PRN

36

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Patient Redistribution ndash 5 Key Elements

bull bull bull bull bull

Transferring Hospitals Coordinating entity (MOCCs) Situational awareness platform (EMResource) EMS Relief Hospitals

37

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Relief Hospital Recruitment Challenges

Why were so many hospitals in minimally impacted regions resistant to accept patients bull Fea

bull Fear of introducing bringing COVID-19 into their hospital

r of impending ldquostormrdquo ndash ldquoItrsquos just a matter of time till wersquore Detroitrdquo

Need for Epidemiologic Intelligence

38

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Michigan Patient Transfers (41 to 420)

SE MI SCEC MI West and North MI

Region 2N 2S 1 3 5 6 7 8 TOTAL Transferred In 322 457 41 27 38 15 34 25 959 Transferred Out 275 443 46 54 24 20 20 15 897

~15 via MOCC-Facilitated ~85 VIA Direct Contact ~30 Intra-System Transfers

Source EMResource ndash Self-reported by hospitals 39

UnclassifiedFor Public Use

Bureau of EMS Trauma amp Preparedness

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

MOCCs in Michigan

bull Role Facilitation not control bull Staffing at State MOCC ndash Experienced paramedics EMS control center bull Remote component to SEOC

bull Physician role ndash Consultative problem solving medical leadership

bull Use of statewide hospital status application essential ndash Allows hospitals to connect directly

40

UnclassifiedFor Public Use

DHHS Michigan Department or Health amp Human Services

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Summary bull Relief Hospital concept works bull Statewide MOCC successful in coordinating transfers bull EMResource serves as an invaluable tool for

identifying Relief Hospitals bull Decentralized approach where hospitals in need

contact hospitals with capacity requires minimal central coordination

bull Recruitment of Relief Hospitals can be challenging

41

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

Ronald Stewart MD Chair Department of Surgery UT Health San Antonio Long School of Medicine Eric Epley Executive Director CEO Southwest Texas Regional Advisory Council for Trauma (STRAC)

UnclassifiedFor Public Use 42

~ University - Health System

Regional Disaster Response in Texas Implementation of the

RMOC Concept Ronald M Stewart Eric Epley Brian Eastridge Dudley Wait Joe Palifini Dave Miramontes Craig Cooley Donald

Jenkins and the Southwest Texas Regional Advisory Council Team and

Texas Emergency Medical Task Force Region Leaders

ASPR Tracie Webinar April 24 2020

UnclassifiedFor Public Use 43

SouchweGt Tebullas Region1il Aduisory Council

Introduction

UnclassifiedFor Public Use

bull

bull

Trauma system development

bull Routine multiple small-scale disasters

bull Structured cooperation and communication Trauma system infrastructure for

bull bull

Disaster Stroke STEMI Mental Health Perinatal

bull Trauma System Complete Evolution to EmergencyHealth Care SystemmdashWill use Trauma System andEmergency Health Care System interchangeably

bull Health Care Coalition

bull Right Patient Right Place Right Time 44

THE TEXAS TRAUMA SYSTEM

UnclassifiedFor Public Use

22 TRAUMA SERVICE AREAS

REGIONAL ADVISORY COUNCILS

TRAUMA CENTER DESIGNATIONS

STANDARDS OF CARE

HOSPITAL PREPAREDNESS GRANTS

CONSISTENCY THROUGHOUT URBAN SUBURBAN RURAL AND

FRONTIER

45

Southwest Teus Regional Ad11lsory Council

l The Committee -~

on Trauma 1 middot

EHC System Complex Problem Solving

bull Maximally inclusive with respect to stakeholders bull Dialogue and consensus centered upon bull Whatrsquos the right thing to do for the patient or population being served

bull Timely bull Structured cooperation bull Communication ndash Robust and redundant bull Actionable data

bull Bias for action bull Performance improvement processes

UnclassifiedFor Public Use 46

911 Commission

1) FAILURE OF IMAGINATION

2) FAILURE OF POLICY (A FAILURE TO HAVE THE RIGHT INFRASTRUCTURE IN PLACE)

3) FAILURE OF CAPABILITY (A FAILURE TO HAVE THE RIGHT RESOURCES)

4) FAILURE OF MANAGEMENT (THE FAILURE TO COORDINATE THE AVAILABLE RESOURCES AND INFRASTRUCTURE)

Challenge of Large-Scale Disaster Preparation and Management

UnclassifiedFor Public Use 47

Southwest Tecas Regional Advisory Council

Our Experience

A functioning regional trauma (EHC) system provides the framework for an effective response to large-scale disasters

Education and drills are not enough

Linked regional medical operations centers ( or MOCCs) critical to effective disaster response from all causes

UnclassifiedFor Public Use 48

a

Southwest Texas Regional Advisory Council

Managing Wide-Scale Disasters

UnclassifiedFor Public Use 49

Acute Health Care System

bull Critical for emergency response and treatment of acute illness or injury

bull Mostly private and public mix bull Services to individuals bull Distributed and complex

network of providers bull Decisions made clinically

within minutes to hours

Public Health System

bull Largely responsible for most significant health improvements

bull Safety and wellbeing of populations

bull Multidisciplinary science bull Mainly public with centralized

communication bull Decisions with deliberation

and testing usually takes days

EmergencyManagement System

Local State

Federal Emergency Management Response

These Three Systems Must Function Seamlessly and Flawlessly Together

Acute Health Care System

Public Health

Emergency Management

UnclassifiedFor Public Use 50

Communications Problems Common to failures Disasters

Unworkable and Must have a credible and untested plans workable solution to each of these problemsmdashif we are to improve disaster response Lack of coordinated

response UnclassifiedFor Public Use 51

MEDCOM

bull Trauma Transfers-500mo bull Air Medical Management bull Trauma Team Paging bull MCI load-balancing bull Navigation of mental health

patients via Law Enforcement directly topsychiatric facilities

UnclassifiedFor Public Use 52

D D

D D

How to Integrate Disaster Acute Care and Public Health Systems

bull Trauma MEDCOM Communications Center

bull Regional Medical Operations Center

bull Integrated with Local Emergency Operations Center(EOC)

bull Linked to State Emergency Operations Center

UnclassifiedFor Public Use

bull Linked to Federal Emergency Management System53

Southwest Texas Regional Aduisory Council Regional Medical Operations Center (RMOC)

UnclassifiedFor Public Use

Upregulated MEDCOMmdashdramatically enhanced data and comm Functional for 17 years in San Antonio bull Essential elements

bull Formal agreements insuring collaborationbull Representatives of all major stakeholders in one room-physical or virtualbull Formal communication link to the Emergency Operations Centers (EOC)bull Fault tolerant communications systemsbull Software systems ndashWebEOC software

bull bull bull

Monitor and coordinate all critical hospital capacity Monitor all critical public health data Monitor and coordinate all critical EMS agencies

bull Direct tie to the EOC and SOCbull EMTF functionmdashAbility to physically expand and adapt Emergency Medical Task

Forces amp Mobile Medical Units54

Regional Medical Operations Center (RMOC) Regional Medical Operations Center (RMOC)

UnclassifiedFor Public Use 55

Feasible Plan Must work in

real world conditions

UnclassifiedFor Public Use 56

Southwest Te11as Regional Adv isory Council

RMOC Abilities and Advantages

bull Situational AwarenessmdashRegional Consciousness bull Virtual expansion of bed capacity

bull Distribute to all regional facilitiesmdashnot just a few ndashMany Hands Make Light Work bull Proven many times over 15 yearsmdashdistribution of 1000s of patients over a few days

bull Enables health care regional response teams bull Multi-agency rescue teamsmdashswift water rescue etc bull Mobile medical unitsmdashtemporary hospital replacements or augments

bull Load balancing during a surge of patients bull Network with other regions ndash8 RMOC equivalents in Texas bull Integration of Public Health Acute Care and Disaster Management Systems

UnclassifiedFor Public Use 57

Vancouver

Seattle

Idaho Oregon

Nevada

San Francisco

California

lls Angeles

Montana No11 Dakota

Minnesota

South Dakcta

Wyoming

Wisconsin

Iowa Ne~raska

Toronto c ~New Y0rk Boston Detroit middot

ChicatJo middotimiddot New r ark

Denver Oli io

St Louis Kansas

K~ ntucilty Vitgin 1c1

tfort Ca r0 l1na

New Mexico Arlltansas

Atla11ta Oaas

Georgiamp

Texas

Houston

Monterrey C - Gulf of

Miami

RMOC Response and Function to COVID-19

UnclassifiedFor Public Use 58

INTERNAL REPORT - PHI DATA This report contains Protected Health Information and is not intended for public distribution

Date COVID+ Patients COVD+ in ICU

04212020 82

04202020 81 -

04192020 81

Normal

Part ici pating HCS COVID Data as of 0815 Zl-Apr-20

VentBed Data as of 0910 21-Apr-20

41

41

41

COVID+ on Ventilator

24

25

24

BTRAC

All Healthcare Systems

Available Vents I Total Vents Available Vents

554 713 7896

514 710 7296 - ~ -

555 704 7996

Healthcare System Stress Score

I

Available Staffed Total Staffed Available Staffed Beds Beds Beds

1752 4 730 3796

1792 4 700 3896 - - - - - 7 1635 4707 3596

Severe

UnclassifiedFor Public Use 59

INTERNAL REPORT - PHI DAT A This report contains Protected Health Information and is not intended for public distribution

San Antonio Healthcare Systems COVI D-19 Patient Count

Positive Patients on 4212020

Positive Patients Trend 312212020 - 412112020

322 327 411 4 6 4 11 4 16

Systems Reporting Daily Morning Data

Health Sys I Heal th Sys2 HS3 HS4 HSS HS6

PUI Patients on 4212020

82 50

PUI Patients Trend 312012020 - 42112020

80

60

40 38

20

o __ _________________ _

4 21 322 3 27 4 I 4 6 41 I 4 1 6 42 1

H Tuesday April Z1 2020 STll=IAC _c

TOT AL Patients on 4212020

132

TOTAL Patients Trend 312212020 - 412112020

150 151

100

50

o __ __________________ _

3122 327 4 1 4 16 4 1 1 4 16 42 1

UnclassifiedFor Public Use 60

HOSPITALS Due DAILY 0900 hrs Hospital PPE IDR Materials Status Medical Dashboard (Bed and Ventilator Status) httpserisstracorgeoc7

EMS Due WEEKLY Friday 1200 hrs httpswwwsurveymonkeycomrEMSPPE2

ALL OTHER Coalition and ARHC Members Due WEEKLY Friday 1200 hrs https www surveymonkeycomrRMOCPPEOuery

1900 041220

Number of Regional Hospitals Reporting PPE Shortfall amp Days Remaining Until Depletion 5 - 7 Da s 8 - 11 Da s 12 - 14 Da s 15+ Da s

0 8 14 5 Data derived from facilities Hospital PPE IDR Materials Status - Facilities listed have indicated a disruption in their supply chain for any of the following PPE N95s Surgical Masks Gowns Gloves Face Shields Goggles

UnclassifiedFor Public Use 61

1015

Weekly COVID-19 Update Epidemiology Program

39 191 97 Tota l Cases Reported Tota l Deaths Re po rted Ever Hospita lized Adm itted to ICU

VI

45

40

35

~ 30 ro u 0 25

1 20

sect 15 z

10

5

0

23

Cases of COVID-19 by Date of Illness Onset (n=880)1 and Cumulative by Date Reported Bexar County 4182020

Female( )Ma le 51 49

210 217 224 32 39 316 323 330 46 413

- Number of Cases - cumulative Cases

1 aased on cor1pleted d31 ai 3s or 4181020 a t 800 PM dditiomd crases 3re 1111der feview

1200

t moo V

QI VI ro u

800 0

~ QI 0

- 600 E 0

u

Nl z ii - 400 ~ _

ro S

- 200 E u

-0

CITY OF SAN ANTONIO METROPOLITAN HEALTH DISTRICT

so 276 Mechanica l Venti lat ion Recovered

Percentage of Cases by Raceethnicity

American IndianAlaska Native

Asian

Black

White

Hispanic

Other

Cases by Age Group

~~ I 39 4n1 i 300 sect 200 z

100 3 0 +------------------~~~~-~~ ----r-~ ~ ~ -

17

0-17 18-40 41-64 65+

Age Grou p in Yea rs

Median ace - 46 years (age range 0-100 years)

UnclassifiedFor Public Use 62

RMOCs Mobile Drive Through COVID-19 Testing over 268000 Square Miles

UnclassifiedFor Public Use 63

= sect111ntomo tprrssmiddotXrws uesce ~

NEW5

Texas San Antonio officials launch investigations of nursing home overrun by coronavirus

LaurenCan1ba Apri112Q20 UpdacedApfd-12020212pm fWBinGi P 0

COVJCgt-19 ~ uitefldid lifo iil5 w~ kriew it inTeitas tradeLmithequtiOllsyouw1nt

nswered illd the issues YMI think we

sAQllid be lnvmlgadllg lndodamp- )Our

email iind an pounditpessbullNllWS journ11Nt will

follow up

Hot Spot Evaluation and Coordination

UnclassifiedFor Public Use 64

RMOC Function in COVID-19 Response

bull Situational awareness bull Integration of public health acute health care and disaster

management functions bull Actionable data from consolidating public health and acute health

care data sources bull Controlling and coordinating hot-spots bull Drive through testing management across the entire State bull Ability to Load balance across multiple health systems and

organizations UnclassifiedFor Public Use 65

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

John Quiroz RN Nurse Manager Los Angeles County Emergency Medical Services

UnclassifiedFor Public Use 66

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Los Angeles (LA) County Medical Operations Coordination Cell (MOCC)

bull 247 Medical amp Health Coordinator for the County and Region I

bull Coordinate Patient Transfers and Transportation bull Coordinate medical and heath resource management bull 911 Providers Hospitals LTC Clinics Dialysis Surgical

67

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATION GATEWAY

Los Angeles County and Region I

68

ifornia Reg1ions

Coastal OES Region n

Southem oes Regiion I

Inl and OES Region IV

Soutiheim Santa Barbara OES Reg Ion VI

I

Kerrn

Los Angeles

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Normal Operations vs Emergency and Disaster Response

Normal Operationsbull DHS Hospital and Clini

System bull EMTALA Transfers bull Air Medical bull Hyperbaric Chamber bull MCI Patient

Destinations bull TransferTransport

c

Emergency Disaster bull Hospital evacuations bull Resource Request bull Alternate Care Sites ndash Mercy ndash LASH ndash IsolationQuarantine

bull TransferTransport bull Prehospital Care Policy

69

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Keys to Success

bull 247 Base of Operationsbull Communicationsndash Telephony Radio Internet ReddiNet

bull DOC Room to expand operation during disasterbull Information System to document and analyze all lines

of businessbull Trained and talented staffbull Planning and exercise

70

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

John Hick MD Hennepin Healthcare MN

UnclassifiedFor Public Use 71

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Minnesota SHCC bull Statewide Healthcare Coordination Centerbull Located at State EOC as well as virtual ndash roughly

40 people directly engaged including regionalleads

bull Joint MDH HSEM MHA 8 regional MN coalitionconstruct

bull Main areas of planning responsendash ndash ndash ndash ndash

Referrals and transfers Alternate care sites Long term care ndash reactive and proactive PPE policy and acquisition Ventilator medical supply acquisition

72

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Referrals and Transfers bull Single phone number for LTC issues including hospital discharge and

COVID + patient support (eg assisted living transfer to COVID +designated SNF)

bull Co-located with SEOC public hotline but different staffing numbers bull Single (separate) phone number for ICU referrals ndash Mainly for greater MN but also inter-metro ndash Awareness of resources on MnTrac and real-time health system

information ndash Also provides direct connection to critical care consultation ndash May also be used to make triage decisions if referral needed and

no resources available (care-in-place recommendations) ndash May also be used to distribute load

73

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Staffing bull

bull

bull

bull

Call-taker ndash Medical background preferred ndash ndash

Gatekeeper for referral to SME May connect caller with resources and then referrals handled per usual

Shift Supervisor ndash ndash

Clinical background and experience with bed placement (eg house nursing supervisor) Manages information resource availability with facilities and more complicatedsituations

Clinician on-call ndash ndash

Critical care Contacts with each major health system critical care for ECMO and other resourceallocation situations

Unit supervisor ndash Works with SHCC manager on overall operations processes protocols

74

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Triggers

bull

bull

LTC ndash ndash ndash

Difficulty obtaining hospital discharges for LTC patients Achieved and hotline operational (Note ndash hotline also coordinates connections to infection preventioncontrol MDH Health Regulation Division palliative care consultations and can trigger strike team evaluation staffing support transfer support)

ICU ndash ndash ndash

lt 10 ICU beds available statewide Request from MHA or a coalition due to difficulty coordinating destinations Further triggers for engagement of clinician at request or when no ICU bedsavailable for reasonable match

75

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Other uses considerations

bull Matching to EMS transport services bull Patient ICU transfer considerations ndash Need for higher level of care ndash first priority ndash ECMO ventilators etc

bull Patients presenting to facility that lacks appropriate resources atbaseline

ndash

ndash

Load balancing ndash second priority bull Convalescent patients bull

bull

Intubated and stable patients (regional ndash if significant capacity under-utilized) Riskbenefit considerations

Resource movement ndash eg ventilators (vs anesthesia machines) or staff (virtual or in-person)

76

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Question amp Answer

77

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Contact Us

asprtraciehhsgov 1-844-5-TRACIE askasprtraciehhsgov

78

  • Developing a Healthcare Coalition Pediatric Surge Annex
  • ASPR TRACIE Three Domains
  • Resources
  • Overview of AAP and Pediatric Centers of Excellence
  • Overview of AAP and Pediatric Centers of Excellence
  • Executive Summary
  • MOCCs Problem Statement
  • A MOCC Aims to
  • MOCCs Concept
  • MOCCs | General Activity Summary
  • MOCCs Toolkit
  • Deanna Dahl-Grove MD FAAP Associate Professor Pediatric Emergency Medicine Rainbow Babies and Childrenrsquos Hospital Member AAP CoDPR Executive Committee13
  • Western Washington MOCC
  • King County LTCF Outbreak
  • Single LTCF - Single Hospital
  • Medical Operations Coordinating Cell
  • Regional COVID Coordinating Center ndash Western Washington
  • Two Surveillance Pillars of the RC3
  • Two Coordination Pillars of the RC3
  • Emergency Response Platform - Microsoft
  • Emergency Response Platform - Microsoft
  • Christopher Newton MD13Associate Professor of Surgery Division of Pediatric Surgery Director of Trauma Care UCSF Benioff Childrenrsquos Hospital Oakland13
  • Michiganrsquos Healthcare Preparedness Program
  • Michigan COVID-19
  • Michigan COVID-19
  • Detroit vs New York City
  • Detroit vs New York City
  • Michigan Healthcare Surge Strategy Goal
  • Michigan Healthcare Surge Strategy Components
  • Relief Hospitals vs Alternate Care Sites
  • Relief Hospital ldquoAskrdquo
  • Relief Hospitals and Patient Redistribution
  • Statewide Inter-Hospital Coordination Unit
  • MOCCs and Patient Redistribution
  • EMResource Relief Hospital Participation
  • MOCC-Facilitated vs Direct Contact Transfers
  • Patient Redistribution ndash 5 Key Elements
  • Relief Hospital Recruitment Challenges
  • Michigan Patient Transfers (41 to 420)
  • MOCCs in Michigan
  • Summary
  • Sarita Chung MD FAAP13Director of Disaster Preparedness Division of Emergency Medicine Childrenrsquos Hospital Boston Member American Academy of Pediatrics (AAP) Council on Disaster Preparedness and Recovery13
  • Regional Disaster Response in Texas Implementation of the RMOC Concept
  • Introduction
  • The Texas Trauma System
  • EHC System Complex Problem Solving
  • 911 Commission
  • Our Experience
  • Managing Wide-Scale Disasters
  • Acute Health Care SystemPublic Health Emergency Management
  • Problems Common to DisastersMust have a credible and workable solution to each of these problemsmdashif we are to improve disaster response
  • MEDCOM
  • How to Integrate Disaster Acute Care and Public Health Systems
  • Regional Medical Operations Center(RMOC)
  • Regional Medical Operations Center
  • Feasible Plan Must work in real world conditions
  • RMOC Abilities and Advantages
  • RMOC Response and Function to COVID-19
  • STRAC Report
  • STRAC Report
  • STRAC Report
  • Weekly COVID-19 Update
  • RMOCsMobile Drive Through COVID-19 Testing over 268000 Square Miles
  • Hot Spot Evaluation and Coordination
  • RMOC Function in COVID-19 Response
  • Moderator Roundtable
  • Los Angeles (LA) County Medical Operations Coordination Cell (MOCC)
  • Los Angeles County and Region I
  • Normal Operations vs Emergency and DisasterResponse
  • Keys to Success
  • Moderator Roundtable
  • Minnesota SHCC
  • Referrals and Transfers
  • Staffing
  • Triggers
  • Other uses considerations
  • Question amp Answer
  • Contact Us

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

William Fales MD FACEP FAEMS Medical Director Division of EMS and Trauma Michigan Department of Health and Human Services

22 UnclassifiedFor Public Use

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Michiganrsquos Healthcare Preparedness Program bull Michigan Department of Health and Human Services ndash Bureau of EMS Trauma and Preparedness

bull 8 Regional Healthcare Coalitions ndash Hospitals EMS LPH EM LTC Tribal Health ndash Regional Coordinator Assistant Coordinator

Medical Director (25 FTE) ndash Regional Medical Coordination Center bull Multi-Agency Coordination Center bull Statewide use of EMResource by hospitals EMS

23

UnclassifiedFor Public Use

p ror

~ SC ON5

Sault Ste Marie

N

bull

Huron

Madison Milwa uk ee Graed Rapids bull bull e bull ~ 3rnia

L~nsi~ g bull - It bull

bullbullbullbull bull bull bull bull De troi t

bull Glwcago bull bull bull

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfOR MATIO N GATEWAY

Michigan COVID-19 bull bull

bull

First 2 cases ndash March 10 Asymmetric epidemiology ndash SE Michigan ndash Extreme Activity ndash Rest of Michigan ndash Sporadic Activity ndash Comparable to other states

Extreme conditions in SE MI ndash Peak hospitalizations gt4400 ndash 12-days with gt1000 on ventilation bull 1223 on ventilation on one day

ndash Peak intubations in 1 day 176 Source John Hopkins Coronavirus Resource Center (Retrieved 4212020)

24

UnclassifiedFor Public Use

Barrie

Toronto

Hamilton

bull bull

bull

Lake Ontario

bull Ro~besterbull

bull

bull

Brockville bull Kingston

~~w voRK

bull bull bull

bull

bull Pt0NfV VAN1A bull

bull

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H I NfOR MATION GATEWAY

bull

bull bull ~ ba riy

bull bull

Michigan COVID-19 bull First 2 cases ndash March 10

Asymmetric epidemiology bull ndash SE Michigan ndash Extreme Activity ndash Rest of Michigan ndash Sporadic Activity ndash Comparable to other states

bull Extreme conditions in SE MI ndash Peak hospitalizations gt4400 ndash 12-days with gt1000 on ventilation bull 1223 on ventilation on one day

ndash Peak intubations in 1 day 176 Source John Hopkins Coronavirus Resource Center (Retrieved 4212020)

25

UnclassifiedFor Public Use

I I I I I I I I I I I I I

ASPR TR AC IE ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Detroit vs New York City COVID-19 Daily Hospital Admissions

New York City vs Detroit 1800 1600 1400 1200 1000 800 600 400 200 0

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21

NY City Detroit

Source MI EMResource

NYC NYC Department of Health and Mental Hygiene 26

UnclassifiedFor Public Use ASPR TR AC IE ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Detroit vs New York City

1 1 I 11111 111 11 11 1111 1 II II 1 1 1

400

300

200

COVID-19 Daily Hospital Admissions Per 1 Million PopulationNew York City vs Detroit

40-Day Post-Outbreak Mortality bull NY City 646 deaths per million bull Detroit 919 deaths per million

100

0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21

NY City Detroit

Source MI EMResource

NYC NYC Department of Health and Mental Hygiene 27

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Michigan Healthcare Surge Strategy Goal bull Save lives and reduce pain and suffering by optimizing

the use of the statersquos healthcare resources ndash Extend conventional standards of care to as many

patients as possible ndash Minimize the need for crisis standards of care bull Especially while conventional capacity exists

28

UnclassifiedFor Public Use

--

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Michigan Healthcare Surge Strategy Components bull Relief Hospitals

bull Alternate Care Sites EMS

ndash Home Care Sites

ndash Relief Personnel

29

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Relief Hospitals vs Alternate Care Sites bull Relief Hospitals The objective is to extend the

conventional standard of care to as many citizens in need as possible (ie minimize the need to move intocrisis standards of care)

bull Alternate Care Sites (ACS) The objective is to delivercrisis standards of care (as close to the conventional standard of care as possible) in extreme conditions in which the conventional standard of care can not be provided at overloaded hospitals

30

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Relief Hospital ldquoAskrdquo bull Hospitals have been previously asked to be able to

surge an additional 20 above average daily census ndash Increased to 50 ldquosuper surgerdquo

bull Relief Hospitals provide 10 of their expanded capacity to assist severely impacted hospitals ndash While preserving 50 of super-surge capacity bull Many hospitals at very low census

31

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Relief Hospitals and Patient Redistribution

bull Intra-Health System Transfer ndash Coordinated by specific health system

bull Intra-Regional Transfer ndash Coordinated by Regional Medical Coordination Center

bull Statewide Transfer ndash Coordinated by Inter-Hospital Coordination Unit bull AKA Medical Operations Coordination Cell (MOCC)

32

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Statewide Inter-Hospital Coordination Unit State EmergencyOperations Center

Planning Finance Operations

Health Branch

Inter-HospitalCoordination Unit

Physician Consultant

EMS Coordination Group

Logistics

MDHHS Health Emergency Operations

Center

Medical Operations

Coordination Cell

33

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

MOCCs and Patient Redistribution Regional Medical

Coordination Center bull Relief hospitals declare status on

EMResource bull RMCC receives request from

transferring hospital bull RMCC identifies Relief Hospital(s) bull Transferring hospital contacts

Relief Hospital directly bull Relief Hospital accepts patient(s) bull RMCC coordinates EMS PRN

Statewide Inter-Hospital Coordination Unit

Relief hospitals declare status on EMResource

IHCU receives request from RMCC on behalf of transferring hospital

IHCU identifies Relief Hospital(s) Transferring hospital contacts Relief

Hospital directly Relief Hospital accepts patient(s) IHCU coordinates EMS PRN

34

UnclassifiedFor Public Use

Critical 2 Critical 3 Non- 4 Non- Willing to Willing to Comment Care Bed - Care Bed - Critical Critical Take Take Non-COVID-19 non- Care Bed- Care Bed - COVID-19 COVID-19

COVID-19 COVID-19 non- Patients Patients COVID-19

No Yes

22 0 0 o - 4 4 16 24

1 1 5 5

h Ctr 40 8 8 10

1 0 5 5

68 13 34 51

2 Critical 3 Non- 4 Non- Willing to Willing to Comment Care Bed Critical Critical Take Take Non-bull non- Care Bed Care Bed COVID-19 COVID-19 COVID-19 - - non- Patients Patients

COVID-19 COVID-19

nton 0 0 0 0 No No

0 0 24 3 No No Already exceeding critical No No Already exceeding critical

0 0 0 0 ----Already exceeding critical

0 Already exceeding critical

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

EMResource Relief Hospital Participation

35

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

MOCC-Facilitated vs Direct Contact Transfers MOCC Facilitated

bull Hospital has need to transfer bull Regional State MOCC

contacted bull EMResource reviewed by MOCC

to identify Relief Hospitals bull MOCC connects transferring

hospital to Relief Hospital bull Relief Hospital accepts

patient(s) bull MOCC coordinates EMS PRN

Direct Contact Hospital has need to transfer Regional State MOCC

bypassed EMResource reviewed by hospital

to identify Relief Hospitals Transferring hospital contacts

Relief Hospital directly Relief Hospital accepts

patient(s) MOCC coordinates EMS PRN

36

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Patient Redistribution ndash 5 Key Elements

bull bull bull bull bull

Transferring Hospitals Coordinating entity (MOCCs) Situational awareness platform (EMResource) EMS Relief Hospitals

37

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Relief Hospital Recruitment Challenges

Why were so many hospitals in minimally impacted regions resistant to accept patients bull Fea

bull Fear of introducing bringing COVID-19 into their hospital

r of impending ldquostormrdquo ndash ldquoItrsquos just a matter of time till wersquore Detroitrdquo

Need for Epidemiologic Intelligence

38

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Michigan Patient Transfers (41 to 420)

SE MI SCEC MI West and North MI

Region 2N 2S 1 3 5 6 7 8 TOTAL Transferred In 322 457 41 27 38 15 34 25 959 Transferred Out 275 443 46 54 24 20 20 15 897

~15 via MOCC-Facilitated ~85 VIA Direct Contact ~30 Intra-System Transfers

Source EMResource ndash Self-reported by hospitals 39

UnclassifiedFor Public Use

Bureau of EMS Trauma amp Preparedness

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

MOCCs in Michigan

bull Role Facilitation not control bull Staffing at State MOCC ndash Experienced paramedics EMS control center bull Remote component to SEOC

bull Physician role ndash Consultative problem solving medical leadership

bull Use of statewide hospital status application essential ndash Allows hospitals to connect directly

40

UnclassifiedFor Public Use

DHHS Michigan Department or Health amp Human Services

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Summary bull Relief Hospital concept works bull Statewide MOCC successful in coordinating transfers bull EMResource serves as an invaluable tool for

identifying Relief Hospitals bull Decentralized approach where hospitals in need

contact hospitals with capacity requires minimal central coordination

bull Recruitment of Relief Hospitals can be challenging

41

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

Ronald Stewart MD Chair Department of Surgery UT Health San Antonio Long School of Medicine Eric Epley Executive Director CEO Southwest Texas Regional Advisory Council for Trauma (STRAC)

UnclassifiedFor Public Use 42

~ University - Health System

Regional Disaster Response in Texas Implementation of the

RMOC Concept Ronald M Stewart Eric Epley Brian Eastridge Dudley Wait Joe Palifini Dave Miramontes Craig Cooley Donald

Jenkins and the Southwest Texas Regional Advisory Council Team and

Texas Emergency Medical Task Force Region Leaders

ASPR Tracie Webinar April 24 2020

UnclassifiedFor Public Use 43

SouchweGt Tebullas Region1il Aduisory Council

Introduction

UnclassifiedFor Public Use

bull

bull

Trauma system development

bull Routine multiple small-scale disasters

bull Structured cooperation and communication Trauma system infrastructure for

bull bull

Disaster Stroke STEMI Mental Health Perinatal

bull Trauma System Complete Evolution to EmergencyHealth Care SystemmdashWill use Trauma System andEmergency Health Care System interchangeably

bull Health Care Coalition

bull Right Patient Right Place Right Time 44

THE TEXAS TRAUMA SYSTEM

UnclassifiedFor Public Use

22 TRAUMA SERVICE AREAS

REGIONAL ADVISORY COUNCILS

TRAUMA CENTER DESIGNATIONS

STANDARDS OF CARE

HOSPITAL PREPAREDNESS GRANTS

CONSISTENCY THROUGHOUT URBAN SUBURBAN RURAL AND

FRONTIER

45

Southwest Teus Regional Ad11lsory Council

l The Committee -~

on Trauma 1 middot

EHC System Complex Problem Solving

bull Maximally inclusive with respect to stakeholders bull Dialogue and consensus centered upon bull Whatrsquos the right thing to do for the patient or population being served

bull Timely bull Structured cooperation bull Communication ndash Robust and redundant bull Actionable data

bull Bias for action bull Performance improvement processes

UnclassifiedFor Public Use 46

911 Commission

1) FAILURE OF IMAGINATION

2) FAILURE OF POLICY (A FAILURE TO HAVE THE RIGHT INFRASTRUCTURE IN PLACE)

3) FAILURE OF CAPABILITY (A FAILURE TO HAVE THE RIGHT RESOURCES)

4) FAILURE OF MANAGEMENT (THE FAILURE TO COORDINATE THE AVAILABLE RESOURCES AND INFRASTRUCTURE)

Challenge of Large-Scale Disaster Preparation and Management

UnclassifiedFor Public Use 47

Southwest Tecas Regional Advisory Council

Our Experience

A functioning regional trauma (EHC) system provides the framework for an effective response to large-scale disasters

Education and drills are not enough

Linked regional medical operations centers ( or MOCCs) critical to effective disaster response from all causes

UnclassifiedFor Public Use 48

a

Southwest Texas Regional Advisory Council

Managing Wide-Scale Disasters

UnclassifiedFor Public Use 49

Acute Health Care System

bull Critical for emergency response and treatment of acute illness or injury

bull Mostly private and public mix bull Services to individuals bull Distributed and complex

network of providers bull Decisions made clinically

within minutes to hours

Public Health System

bull Largely responsible for most significant health improvements

bull Safety and wellbeing of populations

bull Multidisciplinary science bull Mainly public with centralized

communication bull Decisions with deliberation

and testing usually takes days

EmergencyManagement System

Local State

Federal Emergency Management Response

These Three Systems Must Function Seamlessly and Flawlessly Together

Acute Health Care System

Public Health

Emergency Management

UnclassifiedFor Public Use 50

Communications Problems Common to failures Disasters

Unworkable and Must have a credible and untested plans workable solution to each of these problemsmdashif we are to improve disaster response Lack of coordinated

response UnclassifiedFor Public Use 51

MEDCOM

bull Trauma Transfers-500mo bull Air Medical Management bull Trauma Team Paging bull MCI load-balancing bull Navigation of mental health

patients via Law Enforcement directly topsychiatric facilities

UnclassifiedFor Public Use 52

D D

D D

How to Integrate Disaster Acute Care and Public Health Systems

bull Trauma MEDCOM Communications Center

bull Regional Medical Operations Center

bull Integrated with Local Emergency Operations Center(EOC)

bull Linked to State Emergency Operations Center

UnclassifiedFor Public Use

bull Linked to Federal Emergency Management System53

Southwest Texas Regional Aduisory Council Regional Medical Operations Center (RMOC)

UnclassifiedFor Public Use

Upregulated MEDCOMmdashdramatically enhanced data and comm Functional for 17 years in San Antonio bull Essential elements

bull Formal agreements insuring collaborationbull Representatives of all major stakeholders in one room-physical or virtualbull Formal communication link to the Emergency Operations Centers (EOC)bull Fault tolerant communications systemsbull Software systems ndashWebEOC software

bull bull bull

Monitor and coordinate all critical hospital capacity Monitor all critical public health data Monitor and coordinate all critical EMS agencies

bull Direct tie to the EOC and SOCbull EMTF functionmdashAbility to physically expand and adapt Emergency Medical Task

Forces amp Mobile Medical Units54

Regional Medical Operations Center (RMOC) Regional Medical Operations Center (RMOC)

UnclassifiedFor Public Use 55

Feasible Plan Must work in

real world conditions

UnclassifiedFor Public Use 56

Southwest Te11as Regional Adv isory Council

RMOC Abilities and Advantages

bull Situational AwarenessmdashRegional Consciousness bull Virtual expansion of bed capacity

bull Distribute to all regional facilitiesmdashnot just a few ndashMany Hands Make Light Work bull Proven many times over 15 yearsmdashdistribution of 1000s of patients over a few days

bull Enables health care regional response teams bull Multi-agency rescue teamsmdashswift water rescue etc bull Mobile medical unitsmdashtemporary hospital replacements or augments

bull Load balancing during a surge of patients bull Network with other regions ndash8 RMOC equivalents in Texas bull Integration of Public Health Acute Care and Disaster Management Systems

UnclassifiedFor Public Use 57

Vancouver

Seattle

Idaho Oregon

Nevada

San Francisco

California

lls Angeles

Montana No11 Dakota

Minnesota

South Dakcta

Wyoming

Wisconsin

Iowa Ne~raska

Toronto c ~New Y0rk Boston Detroit middot

ChicatJo middotimiddot New r ark

Denver Oli io

St Louis Kansas

K~ ntucilty Vitgin 1c1

tfort Ca r0 l1na

New Mexico Arlltansas

Atla11ta Oaas

Georgiamp

Texas

Houston

Monterrey C - Gulf of

Miami

RMOC Response and Function to COVID-19

UnclassifiedFor Public Use 58

INTERNAL REPORT - PHI DATA This report contains Protected Health Information and is not intended for public distribution

Date COVID+ Patients COVD+ in ICU

04212020 82

04202020 81 -

04192020 81

Normal

Part ici pating HCS COVID Data as of 0815 Zl-Apr-20

VentBed Data as of 0910 21-Apr-20

41

41

41

COVID+ on Ventilator

24

25

24

BTRAC

All Healthcare Systems

Available Vents I Total Vents Available Vents

554 713 7896

514 710 7296 - ~ -

555 704 7996

Healthcare System Stress Score

I

Available Staffed Total Staffed Available Staffed Beds Beds Beds

1752 4 730 3796

1792 4 700 3896 - - - - - 7 1635 4707 3596

Severe

UnclassifiedFor Public Use 59

INTERNAL REPORT - PHI DAT A This report contains Protected Health Information and is not intended for public distribution

San Antonio Healthcare Systems COVI D-19 Patient Count

Positive Patients on 4212020

Positive Patients Trend 312212020 - 412112020

322 327 411 4 6 4 11 4 16

Systems Reporting Daily Morning Data

Health Sys I Heal th Sys2 HS3 HS4 HSS HS6

PUI Patients on 4212020

82 50

PUI Patients Trend 312012020 - 42112020

80

60

40 38

20

o __ _________________ _

4 21 322 3 27 4 I 4 6 41 I 4 1 6 42 1

H Tuesday April Z1 2020 STll=IAC _c

TOT AL Patients on 4212020

132

TOTAL Patients Trend 312212020 - 412112020

150 151

100

50

o __ __________________ _

3122 327 4 1 4 16 4 1 1 4 16 42 1

UnclassifiedFor Public Use 60

HOSPITALS Due DAILY 0900 hrs Hospital PPE IDR Materials Status Medical Dashboard (Bed and Ventilator Status) httpserisstracorgeoc7

EMS Due WEEKLY Friday 1200 hrs httpswwwsurveymonkeycomrEMSPPE2

ALL OTHER Coalition and ARHC Members Due WEEKLY Friday 1200 hrs https www surveymonkeycomrRMOCPPEOuery

1900 041220

Number of Regional Hospitals Reporting PPE Shortfall amp Days Remaining Until Depletion 5 - 7 Da s 8 - 11 Da s 12 - 14 Da s 15+ Da s

0 8 14 5 Data derived from facilities Hospital PPE IDR Materials Status - Facilities listed have indicated a disruption in their supply chain for any of the following PPE N95s Surgical Masks Gowns Gloves Face Shields Goggles

UnclassifiedFor Public Use 61

1015

Weekly COVID-19 Update Epidemiology Program

39 191 97 Tota l Cases Reported Tota l Deaths Re po rted Ever Hospita lized Adm itted to ICU

VI

45

40

35

~ 30 ro u 0 25

1 20

sect 15 z

10

5

0

23

Cases of COVID-19 by Date of Illness Onset (n=880)1 and Cumulative by Date Reported Bexar County 4182020

Female( )Ma le 51 49

210 217 224 32 39 316 323 330 46 413

- Number of Cases - cumulative Cases

1 aased on cor1pleted d31 ai 3s or 4181020 a t 800 PM dditiomd crases 3re 1111der feview

1200

t moo V

QI VI ro u

800 0

~ QI 0

- 600 E 0

u

Nl z ii - 400 ~ _

ro S

- 200 E u

-0

CITY OF SAN ANTONIO METROPOLITAN HEALTH DISTRICT

so 276 Mechanica l Venti lat ion Recovered

Percentage of Cases by Raceethnicity

American IndianAlaska Native

Asian

Black

White

Hispanic

Other

Cases by Age Group

~~ I 39 4n1 i 300 sect 200 z

100 3 0 +------------------~~~~-~~ ----r-~ ~ ~ -

17

0-17 18-40 41-64 65+

Age Grou p in Yea rs

Median ace - 46 years (age range 0-100 years)

UnclassifiedFor Public Use 62

RMOCs Mobile Drive Through COVID-19 Testing over 268000 Square Miles

UnclassifiedFor Public Use 63

= sect111ntomo tprrssmiddotXrws uesce ~

NEW5

Texas San Antonio officials launch investigations of nursing home overrun by coronavirus

LaurenCan1ba Apri112Q20 UpdacedApfd-12020212pm fWBinGi P 0

COVJCgt-19 ~ uitefldid lifo iil5 w~ kriew it inTeitas tradeLmithequtiOllsyouw1nt

nswered illd the issues YMI think we

sAQllid be lnvmlgadllg lndodamp- )Our

email iind an pounditpessbullNllWS journ11Nt will

follow up

Hot Spot Evaluation and Coordination

UnclassifiedFor Public Use 64

RMOC Function in COVID-19 Response

bull Situational awareness bull Integration of public health acute health care and disaster

management functions bull Actionable data from consolidating public health and acute health

care data sources bull Controlling and coordinating hot-spots bull Drive through testing management across the entire State bull Ability to Load balance across multiple health systems and

organizations UnclassifiedFor Public Use 65

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

John Quiroz RN Nurse Manager Los Angeles County Emergency Medical Services

UnclassifiedFor Public Use 66

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Los Angeles (LA) County Medical Operations Coordination Cell (MOCC)

bull 247 Medical amp Health Coordinator for the County and Region I

bull Coordinate Patient Transfers and Transportation bull Coordinate medical and heath resource management bull 911 Providers Hospitals LTC Clinics Dialysis Surgical

67

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATION GATEWAY

Los Angeles County and Region I

68

ifornia Reg1ions

Coastal OES Region n

Southem oes Regiion I

Inl and OES Region IV

Soutiheim Santa Barbara OES Reg Ion VI

I

Kerrn

Los Angeles

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Normal Operations vs Emergency and Disaster Response

Normal Operationsbull DHS Hospital and Clini

System bull EMTALA Transfers bull Air Medical bull Hyperbaric Chamber bull MCI Patient

Destinations bull TransferTransport

c

Emergency Disaster bull Hospital evacuations bull Resource Request bull Alternate Care Sites ndash Mercy ndash LASH ndash IsolationQuarantine

bull TransferTransport bull Prehospital Care Policy

69

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Keys to Success

bull 247 Base of Operationsbull Communicationsndash Telephony Radio Internet ReddiNet

bull DOC Room to expand operation during disasterbull Information System to document and analyze all lines

of businessbull Trained and talented staffbull Planning and exercise

70

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

John Hick MD Hennepin Healthcare MN

UnclassifiedFor Public Use 71

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Minnesota SHCC bull Statewide Healthcare Coordination Centerbull Located at State EOC as well as virtual ndash roughly

40 people directly engaged including regionalleads

bull Joint MDH HSEM MHA 8 regional MN coalitionconstruct

bull Main areas of planning responsendash ndash ndash ndash ndash

Referrals and transfers Alternate care sites Long term care ndash reactive and proactive PPE policy and acquisition Ventilator medical supply acquisition

72

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Referrals and Transfers bull Single phone number for LTC issues including hospital discharge and

COVID + patient support (eg assisted living transfer to COVID +designated SNF)

bull Co-located with SEOC public hotline but different staffing numbers bull Single (separate) phone number for ICU referrals ndash Mainly for greater MN but also inter-metro ndash Awareness of resources on MnTrac and real-time health system

information ndash Also provides direct connection to critical care consultation ndash May also be used to make triage decisions if referral needed and

no resources available (care-in-place recommendations) ndash May also be used to distribute load

73

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Staffing bull

bull

bull

bull

Call-taker ndash Medical background preferred ndash ndash

Gatekeeper for referral to SME May connect caller with resources and then referrals handled per usual

Shift Supervisor ndash ndash

Clinical background and experience with bed placement (eg house nursing supervisor) Manages information resource availability with facilities and more complicatedsituations

Clinician on-call ndash ndash

Critical care Contacts with each major health system critical care for ECMO and other resourceallocation situations

Unit supervisor ndash Works with SHCC manager on overall operations processes protocols

74

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Triggers

bull

bull

LTC ndash ndash ndash

Difficulty obtaining hospital discharges for LTC patients Achieved and hotline operational (Note ndash hotline also coordinates connections to infection preventioncontrol MDH Health Regulation Division palliative care consultations and can trigger strike team evaluation staffing support transfer support)

ICU ndash ndash ndash

lt 10 ICU beds available statewide Request from MHA or a coalition due to difficulty coordinating destinations Further triggers for engagement of clinician at request or when no ICU bedsavailable for reasonable match

75

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Other uses considerations

bull Matching to EMS transport services bull Patient ICU transfer considerations ndash Need for higher level of care ndash first priority ndash ECMO ventilators etc

bull Patients presenting to facility that lacks appropriate resources atbaseline

ndash

ndash

Load balancing ndash second priority bull Convalescent patients bull

bull

Intubated and stable patients (regional ndash if significant capacity under-utilized) Riskbenefit considerations

Resource movement ndash eg ventilators (vs anesthesia machines) or staff (virtual or in-person)

76

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Question amp Answer

77

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Contact Us

asprtraciehhsgov 1-844-5-TRACIE askasprtraciehhsgov

78

  • Developing a Healthcare Coalition Pediatric Surge Annex
  • ASPR TRACIE Three Domains
  • Resources
  • Overview of AAP and Pediatric Centers of Excellence
  • Overview of AAP and Pediatric Centers of Excellence
  • Executive Summary
  • MOCCs Problem Statement
  • A MOCC Aims to
  • MOCCs Concept
  • MOCCs | General Activity Summary
  • MOCCs Toolkit
  • Deanna Dahl-Grove MD FAAP Associate Professor Pediatric Emergency Medicine Rainbow Babies and Childrenrsquos Hospital Member AAP CoDPR Executive Committee13
  • Western Washington MOCC
  • King County LTCF Outbreak
  • Single LTCF - Single Hospital
  • Medical Operations Coordinating Cell
  • Regional COVID Coordinating Center ndash Western Washington
  • Two Surveillance Pillars of the RC3
  • Two Coordination Pillars of the RC3
  • Emergency Response Platform - Microsoft
  • Emergency Response Platform - Microsoft
  • Christopher Newton MD13Associate Professor of Surgery Division of Pediatric Surgery Director of Trauma Care UCSF Benioff Childrenrsquos Hospital Oakland13
  • Michiganrsquos Healthcare Preparedness Program
  • Michigan COVID-19
  • Michigan COVID-19
  • Detroit vs New York City
  • Detroit vs New York City
  • Michigan Healthcare Surge Strategy Goal
  • Michigan Healthcare Surge Strategy Components
  • Relief Hospitals vs Alternate Care Sites
  • Relief Hospital ldquoAskrdquo
  • Relief Hospitals and Patient Redistribution
  • Statewide Inter-Hospital Coordination Unit
  • MOCCs and Patient Redistribution
  • EMResource Relief Hospital Participation
  • MOCC-Facilitated vs Direct Contact Transfers
  • Patient Redistribution ndash 5 Key Elements
  • Relief Hospital Recruitment Challenges
  • Michigan Patient Transfers (41 to 420)
  • MOCCs in Michigan
  • Summary
  • Sarita Chung MD FAAP13Director of Disaster Preparedness Division of Emergency Medicine Childrenrsquos Hospital Boston Member American Academy of Pediatrics (AAP) Council on Disaster Preparedness and Recovery13
  • Regional Disaster Response in Texas Implementation of the RMOC Concept
  • Introduction
  • The Texas Trauma System
  • EHC System Complex Problem Solving
  • 911 Commission
  • Our Experience
  • Managing Wide-Scale Disasters
  • Acute Health Care SystemPublic Health Emergency Management
  • Problems Common to DisastersMust have a credible and workable solution to each of these problemsmdashif we are to improve disaster response
  • MEDCOM
  • How to Integrate Disaster Acute Care and Public Health Systems
  • Regional Medical Operations Center(RMOC)
  • Regional Medical Operations Center
  • Feasible Plan Must work in real world conditions
  • RMOC Abilities and Advantages
  • RMOC Response and Function to COVID-19
  • STRAC Report
  • STRAC Report
  • STRAC Report
  • Weekly COVID-19 Update
  • RMOCsMobile Drive Through COVID-19 Testing over 268000 Square Miles
  • Hot Spot Evaluation and Coordination
  • RMOC Function in COVID-19 Response
  • Moderator Roundtable
  • Los Angeles (LA) County Medical Operations Coordination Cell (MOCC)
  • Los Angeles County and Region I
  • Normal Operations vs Emergency and DisasterResponse
  • Keys to Success
  • Moderator Roundtable
  • Minnesota SHCC
  • Referrals and Transfers
  • Staffing
  • Triggers
  • Other uses considerations
  • Question amp Answer
  • Contact Us

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Michiganrsquos Healthcare Preparedness Program bull Michigan Department of Health and Human Services ndash Bureau of EMS Trauma and Preparedness

bull 8 Regional Healthcare Coalitions ndash Hospitals EMS LPH EM LTC Tribal Health ndash Regional Coordinator Assistant Coordinator

Medical Director (25 FTE) ndash Regional Medical Coordination Center bull Multi-Agency Coordination Center bull Statewide use of EMResource by hospitals EMS

23

UnclassifiedFor Public Use

p ror

~ SC ON5

Sault Ste Marie

N

bull

Huron

Madison Milwa uk ee Graed Rapids bull bull e bull ~ 3rnia

L~nsi~ g bull - It bull

bullbullbullbull bull bull bull bull De troi t

bull Glwcago bull bull bull

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfOR MATIO N GATEWAY

Michigan COVID-19 bull bull

bull

First 2 cases ndash March 10 Asymmetric epidemiology ndash SE Michigan ndash Extreme Activity ndash Rest of Michigan ndash Sporadic Activity ndash Comparable to other states

Extreme conditions in SE MI ndash Peak hospitalizations gt4400 ndash 12-days with gt1000 on ventilation bull 1223 on ventilation on one day

ndash Peak intubations in 1 day 176 Source John Hopkins Coronavirus Resource Center (Retrieved 4212020)

24

UnclassifiedFor Public Use

Barrie

Toronto

Hamilton

bull bull

bull

Lake Ontario

bull Ro~besterbull

bull

bull

Brockville bull Kingston

~~w voRK

bull bull bull

bull

bull Pt0NfV VAN1A bull

bull

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H I NfOR MATION GATEWAY

bull

bull bull ~ ba riy

bull bull

Michigan COVID-19 bull First 2 cases ndash March 10

Asymmetric epidemiology bull ndash SE Michigan ndash Extreme Activity ndash Rest of Michigan ndash Sporadic Activity ndash Comparable to other states

bull Extreme conditions in SE MI ndash Peak hospitalizations gt4400 ndash 12-days with gt1000 on ventilation bull 1223 on ventilation on one day

ndash Peak intubations in 1 day 176 Source John Hopkins Coronavirus Resource Center (Retrieved 4212020)

25

UnclassifiedFor Public Use

I I I I I I I I I I I I I

ASPR TR AC IE ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Detroit vs New York City COVID-19 Daily Hospital Admissions

New York City vs Detroit 1800 1600 1400 1200 1000 800 600 400 200 0

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21

NY City Detroit

Source MI EMResource

NYC NYC Department of Health and Mental Hygiene 26

UnclassifiedFor Public Use ASPR TR AC IE ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Detroit vs New York City

1 1 I 11111 111 11 11 1111 1 II II 1 1 1

400

300

200

COVID-19 Daily Hospital Admissions Per 1 Million PopulationNew York City vs Detroit

40-Day Post-Outbreak Mortality bull NY City 646 deaths per million bull Detroit 919 deaths per million

100

0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21

NY City Detroit

Source MI EMResource

NYC NYC Department of Health and Mental Hygiene 27

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Michigan Healthcare Surge Strategy Goal bull Save lives and reduce pain and suffering by optimizing

the use of the statersquos healthcare resources ndash Extend conventional standards of care to as many

patients as possible ndash Minimize the need for crisis standards of care bull Especially while conventional capacity exists

28

UnclassifiedFor Public Use

--

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Michigan Healthcare Surge Strategy Components bull Relief Hospitals

bull Alternate Care Sites EMS

ndash Home Care Sites

ndash Relief Personnel

29

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Relief Hospitals vs Alternate Care Sites bull Relief Hospitals The objective is to extend the

conventional standard of care to as many citizens in need as possible (ie minimize the need to move intocrisis standards of care)

bull Alternate Care Sites (ACS) The objective is to delivercrisis standards of care (as close to the conventional standard of care as possible) in extreme conditions in which the conventional standard of care can not be provided at overloaded hospitals

30

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Relief Hospital ldquoAskrdquo bull Hospitals have been previously asked to be able to

surge an additional 20 above average daily census ndash Increased to 50 ldquosuper surgerdquo

bull Relief Hospitals provide 10 of their expanded capacity to assist severely impacted hospitals ndash While preserving 50 of super-surge capacity bull Many hospitals at very low census

31

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Relief Hospitals and Patient Redistribution

bull Intra-Health System Transfer ndash Coordinated by specific health system

bull Intra-Regional Transfer ndash Coordinated by Regional Medical Coordination Center

bull Statewide Transfer ndash Coordinated by Inter-Hospital Coordination Unit bull AKA Medical Operations Coordination Cell (MOCC)

32

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Statewide Inter-Hospital Coordination Unit State EmergencyOperations Center

Planning Finance Operations

Health Branch

Inter-HospitalCoordination Unit

Physician Consultant

EMS Coordination Group

Logistics

MDHHS Health Emergency Operations

Center

Medical Operations

Coordination Cell

33

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

MOCCs and Patient Redistribution Regional Medical

Coordination Center bull Relief hospitals declare status on

EMResource bull RMCC receives request from

transferring hospital bull RMCC identifies Relief Hospital(s) bull Transferring hospital contacts

Relief Hospital directly bull Relief Hospital accepts patient(s) bull RMCC coordinates EMS PRN

Statewide Inter-Hospital Coordination Unit

Relief hospitals declare status on EMResource

IHCU receives request from RMCC on behalf of transferring hospital

IHCU identifies Relief Hospital(s) Transferring hospital contacts Relief

Hospital directly Relief Hospital accepts patient(s) IHCU coordinates EMS PRN

34

UnclassifiedFor Public Use

Critical 2 Critical 3 Non- 4 Non- Willing to Willing to Comment Care Bed - Care Bed - Critical Critical Take Take Non-COVID-19 non- Care Bed- Care Bed - COVID-19 COVID-19

COVID-19 COVID-19 non- Patients Patients COVID-19

No Yes

22 0 0 o - 4 4 16 24

1 1 5 5

h Ctr 40 8 8 10

1 0 5 5

68 13 34 51

2 Critical 3 Non- 4 Non- Willing to Willing to Comment Care Bed Critical Critical Take Take Non-bull non- Care Bed Care Bed COVID-19 COVID-19 COVID-19 - - non- Patients Patients

COVID-19 COVID-19

nton 0 0 0 0 No No

0 0 24 3 No No Already exceeding critical No No Already exceeding critical

0 0 0 0 ----Already exceeding critical

0 Already exceeding critical

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

EMResource Relief Hospital Participation

35

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

MOCC-Facilitated vs Direct Contact Transfers MOCC Facilitated

bull Hospital has need to transfer bull Regional State MOCC

contacted bull EMResource reviewed by MOCC

to identify Relief Hospitals bull MOCC connects transferring

hospital to Relief Hospital bull Relief Hospital accepts

patient(s) bull MOCC coordinates EMS PRN

Direct Contact Hospital has need to transfer Regional State MOCC

bypassed EMResource reviewed by hospital

to identify Relief Hospitals Transferring hospital contacts

Relief Hospital directly Relief Hospital accepts

patient(s) MOCC coordinates EMS PRN

36

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Patient Redistribution ndash 5 Key Elements

bull bull bull bull bull

Transferring Hospitals Coordinating entity (MOCCs) Situational awareness platform (EMResource) EMS Relief Hospitals

37

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Relief Hospital Recruitment Challenges

Why were so many hospitals in minimally impacted regions resistant to accept patients bull Fea

bull Fear of introducing bringing COVID-19 into their hospital

r of impending ldquostormrdquo ndash ldquoItrsquos just a matter of time till wersquore Detroitrdquo

Need for Epidemiologic Intelligence

38

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Michigan Patient Transfers (41 to 420)

SE MI SCEC MI West and North MI

Region 2N 2S 1 3 5 6 7 8 TOTAL Transferred In 322 457 41 27 38 15 34 25 959 Transferred Out 275 443 46 54 24 20 20 15 897

~15 via MOCC-Facilitated ~85 VIA Direct Contact ~30 Intra-System Transfers

Source EMResource ndash Self-reported by hospitals 39

UnclassifiedFor Public Use

Bureau of EMS Trauma amp Preparedness

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

MOCCs in Michigan

bull Role Facilitation not control bull Staffing at State MOCC ndash Experienced paramedics EMS control center bull Remote component to SEOC

bull Physician role ndash Consultative problem solving medical leadership

bull Use of statewide hospital status application essential ndash Allows hospitals to connect directly

40

UnclassifiedFor Public Use

DHHS Michigan Department or Health amp Human Services

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Summary bull Relief Hospital concept works bull Statewide MOCC successful in coordinating transfers bull EMResource serves as an invaluable tool for

identifying Relief Hospitals bull Decentralized approach where hospitals in need

contact hospitals with capacity requires minimal central coordination

bull Recruitment of Relief Hospitals can be challenging

41

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

Ronald Stewart MD Chair Department of Surgery UT Health San Antonio Long School of Medicine Eric Epley Executive Director CEO Southwest Texas Regional Advisory Council for Trauma (STRAC)

UnclassifiedFor Public Use 42

~ University - Health System

Regional Disaster Response in Texas Implementation of the

RMOC Concept Ronald M Stewart Eric Epley Brian Eastridge Dudley Wait Joe Palifini Dave Miramontes Craig Cooley Donald

Jenkins and the Southwest Texas Regional Advisory Council Team and

Texas Emergency Medical Task Force Region Leaders

ASPR Tracie Webinar April 24 2020

UnclassifiedFor Public Use 43

SouchweGt Tebullas Region1il Aduisory Council

Introduction

UnclassifiedFor Public Use

bull

bull

Trauma system development

bull Routine multiple small-scale disasters

bull Structured cooperation and communication Trauma system infrastructure for

bull bull

Disaster Stroke STEMI Mental Health Perinatal

bull Trauma System Complete Evolution to EmergencyHealth Care SystemmdashWill use Trauma System andEmergency Health Care System interchangeably

bull Health Care Coalition

bull Right Patient Right Place Right Time 44

THE TEXAS TRAUMA SYSTEM

UnclassifiedFor Public Use

22 TRAUMA SERVICE AREAS

REGIONAL ADVISORY COUNCILS

TRAUMA CENTER DESIGNATIONS

STANDARDS OF CARE

HOSPITAL PREPAREDNESS GRANTS

CONSISTENCY THROUGHOUT URBAN SUBURBAN RURAL AND

FRONTIER

45

Southwest Teus Regional Ad11lsory Council

l The Committee -~

on Trauma 1 middot

EHC System Complex Problem Solving

bull Maximally inclusive with respect to stakeholders bull Dialogue and consensus centered upon bull Whatrsquos the right thing to do for the patient or population being served

bull Timely bull Structured cooperation bull Communication ndash Robust and redundant bull Actionable data

bull Bias for action bull Performance improvement processes

UnclassifiedFor Public Use 46

911 Commission

1) FAILURE OF IMAGINATION

2) FAILURE OF POLICY (A FAILURE TO HAVE THE RIGHT INFRASTRUCTURE IN PLACE)

3) FAILURE OF CAPABILITY (A FAILURE TO HAVE THE RIGHT RESOURCES)

4) FAILURE OF MANAGEMENT (THE FAILURE TO COORDINATE THE AVAILABLE RESOURCES AND INFRASTRUCTURE)

Challenge of Large-Scale Disaster Preparation and Management

UnclassifiedFor Public Use 47

Southwest Tecas Regional Advisory Council

Our Experience

A functioning regional trauma (EHC) system provides the framework for an effective response to large-scale disasters

Education and drills are not enough

Linked regional medical operations centers ( or MOCCs) critical to effective disaster response from all causes

UnclassifiedFor Public Use 48

a

Southwest Texas Regional Advisory Council

Managing Wide-Scale Disasters

UnclassifiedFor Public Use 49

Acute Health Care System

bull Critical for emergency response and treatment of acute illness or injury

bull Mostly private and public mix bull Services to individuals bull Distributed and complex

network of providers bull Decisions made clinically

within minutes to hours

Public Health System

bull Largely responsible for most significant health improvements

bull Safety and wellbeing of populations

bull Multidisciplinary science bull Mainly public with centralized

communication bull Decisions with deliberation

and testing usually takes days

EmergencyManagement System

Local State

Federal Emergency Management Response

These Three Systems Must Function Seamlessly and Flawlessly Together

Acute Health Care System

Public Health

Emergency Management

UnclassifiedFor Public Use 50

Communications Problems Common to failures Disasters

Unworkable and Must have a credible and untested plans workable solution to each of these problemsmdashif we are to improve disaster response Lack of coordinated

response UnclassifiedFor Public Use 51

MEDCOM

bull Trauma Transfers-500mo bull Air Medical Management bull Trauma Team Paging bull MCI load-balancing bull Navigation of mental health

patients via Law Enforcement directly topsychiatric facilities

UnclassifiedFor Public Use 52

D D

D D

How to Integrate Disaster Acute Care and Public Health Systems

bull Trauma MEDCOM Communications Center

bull Regional Medical Operations Center

bull Integrated with Local Emergency Operations Center(EOC)

bull Linked to State Emergency Operations Center

UnclassifiedFor Public Use

bull Linked to Federal Emergency Management System53

Southwest Texas Regional Aduisory Council Regional Medical Operations Center (RMOC)

UnclassifiedFor Public Use

Upregulated MEDCOMmdashdramatically enhanced data and comm Functional for 17 years in San Antonio bull Essential elements

bull Formal agreements insuring collaborationbull Representatives of all major stakeholders in one room-physical or virtualbull Formal communication link to the Emergency Operations Centers (EOC)bull Fault tolerant communications systemsbull Software systems ndashWebEOC software

bull bull bull

Monitor and coordinate all critical hospital capacity Monitor all critical public health data Monitor and coordinate all critical EMS agencies

bull Direct tie to the EOC and SOCbull EMTF functionmdashAbility to physically expand and adapt Emergency Medical Task

Forces amp Mobile Medical Units54

Regional Medical Operations Center (RMOC) Regional Medical Operations Center (RMOC)

UnclassifiedFor Public Use 55

Feasible Plan Must work in

real world conditions

UnclassifiedFor Public Use 56

Southwest Te11as Regional Adv isory Council

RMOC Abilities and Advantages

bull Situational AwarenessmdashRegional Consciousness bull Virtual expansion of bed capacity

bull Distribute to all regional facilitiesmdashnot just a few ndashMany Hands Make Light Work bull Proven many times over 15 yearsmdashdistribution of 1000s of patients over a few days

bull Enables health care regional response teams bull Multi-agency rescue teamsmdashswift water rescue etc bull Mobile medical unitsmdashtemporary hospital replacements or augments

bull Load balancing during a surge of patients bull Network with other regions ndash8 RMOC equivalents in Texas bull Integration of Public Health Acute Care and Disaster Management Systems

UnclassifiedFor Public Use 57

Vancouver

Seattle

Idaho Oregon

Nevada

San Francisco

California

lls Angeles

Montana No11 Dakota

Minnesota

South Dakcta

Wyoming

Wisconsin

Iowa Ne~raska

Toronto c ~New Y0rk Boston Detroit middot

ChicatJo middotimiddot New r ark

Denver Oli io

St Louis Kansas

K~ ntucilty Vitgin 1c1

tfort Ca r0 l1na

New Mexico Arlltansas

Atla11ta Oaas

Georgiamp

Texas

Houston

Monterrey C - Gulf of

Miami

RMOC Response and Function to COVID-19

UnclassifiedFor Public Use 58

INTERNAL REPORT - PHI DATA This report contains Protected Health Information and is not intended for public distribution

Date COVID+ Patients COVD+ in ICU

04212020 82

04202020 81 -

04192020 81

Normal

Part ici pating HCS COVID Data as of 0815 Zl-Apr-20

VentBed Data as of 0910 21-Apr-20

41

41

41

COVID+ on Ventilator

24

25

24

BTRAC

All Healthcare Systems

Available Vents I Total Vents Available Vents

554 713 7896

514 710 7296 - ~ -

555 704 7996

Healthcare System Stress Score

I

Available Staffed Total Staffed Available Staffed Beds Beds Beds

1752 4 730 3796

1792 4 700 3896 - - - - - 7 1635 4707 3596

Severe

UnclassifiedFor Public Use 59

INTERNAL REPORT - PHI DAT A This report contains Protected Health Information and is not intended for public distribution

San Antonio Healthcare Systems COVI D-19 Patient Count

Positive Patients on 4212020

Positive Patients Trend 312212020 - 412112020

322 327 411 4 6 4 11 4 16

Systems Reporting Daily Morning Data

Health Sys I Heal th Sys2 HS3 HS4 HSS HS6

PUI Patients on 4212020

82 50

PUI Patients Trend 312012020 - 42112020

80

60

40 38

20

o __ _________________ _

4 21 322 3 27 4 I 4 6 41 I 4 1 6 42 1

H Tuesday April Z1 2020 STll=IAC _c

TOT AL Patients on 4212020

132

TOTAL Patients Trend 312212020 - 412112020

150 151

100

50

o __ __________________ _

3122 327 4 1 4 16 4 1 1 4 16 42 1

UnclassifiedFor Public Use 60

HOSPITALS Due DAILY 0900 hrs Hospital PPE IDR Materials Status Medical Dashboard (Bed and Ventilator Status) httpserisstracorgeoc7

EMS Due WEEKLY Friday 1200 hrs httpswwwsurveymonkeycomrEMSPPE2

ALL OTHER Coalition and ARHC Members Due WEEKLY Friday 1200 hrs https www surveymonkeycomrRMOCPPEOuery

1900 041220

Number of Regional Hospitals Reporting PPE Shortfall amp Days Remaining Until Depletion 5 - 7 Da s 8 - 11 Da s 12 - 14 Da s 15+ Da s

0 8 14 5 Data derived from facilities Hospital PPE IDR Materials Status - Facilities listed have indicated a disruption in their supply chain for any of the following PPE N95s Surgical Masks Gowns Gloves Face Shields Goggles

UnclassifiedFor Public Use 61

1015

Weekly COVID-19 Update Epidemiology Program

39 191 97 Tota l Cases Reported Tota l Deaths Re po rted Ever Hospita lized Adm itted to ICU

VI

45

40

35

~ 30 ro u 0 25

1 20

sect 15 z

10

5

0

23

Cases of COVID-19 by Date of Illness Onset (n=880)1 and Cumulative by Date Reported Bexar County 4182020

Female( )Ma le 51 49

210 217 224 32 39 316 323 330 46 413

- Number of Cases - cumulative Cases

1 aased on cor1pleted d31 ai 3s or 4181020 a t 800 PM dditiomd crases 3re 1111der feview

1200

t moo V

QI VI ro u

800 0

~ QI 0

- 600 E 0

u

Nl z ii - 400 ~ _

ro S

- 200 E u

-0

CITY OF SAN ANTONIO METROPOLITAN HEALTH DISTRICT

so 276 Mechanica l Venti lat ion Recovered

Percentage of Cases by Raceethnicity

American IndianAlaska Native

Asian

Black

White

Hispanic

Other

Cases by Age Group

~~ I 39 4n1 i 300 sect 200 z

100 3 0 +------------------~~~~-~~ ----r-~ ~ ~ -

17

0-17 18-40 41-64 65+

Age Grou p in Yea rs

Median ace - 46 years (age range 0-100 years)

UnclassifiedFor Public Use 62

RMOCs Mobile Drive Through COVID-19 Testing over 268000 Square Miles

UnclassifiedFor Public Use 63

= sect111ntomo tprrssmiddotXrws uesce ~

NEW5

Texas San Antonio officials launch investigations of nursing home overrun by coronavirus

LaurenCan1ba Apri112Q20 UpdacedApfd-12020212pm fWBinGi P 0

COVJCgt-19 ~ uitefldid lifo iil5 w~ kriew it inTeitas tradeLmithequtiOllsyouw1nt

nswered illd the issues YMI think we

sAQllid be lnvmlgadllg lndodamp- )Our

email iind an pounditpessbullNllWS journ11Nt will

follow up

Hot Spot Evaluation and Coordination

UnclassifiedFor Public Use 64

RMOC Function in COVID-19 Response

bull Situational awareness bull Integration of public health acute health care and disaster

management functions bull Actionable data from consolidating public health and acute health

care data sources bull Controlling and coordinating hot-spots bull Drive through testing management across the entire State bull Ability to Load balance across multiple health systems and

organizations UnclassifiedFor Public Use 65

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

John Quiroz RN Nurse Manager Los Angeles County Emergency Medical Services

UnclassifiedFor Public Use 66

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Los Angeles (LA) County Medical Operations Coordination Cell (MOCC)

bull 247 Medical amp Health Coordinator for the County and Region I

bull Coordinate Patient Transfers and Transportation bull Coordinate medical and heath resource management bull 911 Providers Hospitals LTC Clinics Dialysis Surgical

67

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATION GATEWAY

Los Angeles County and Region I

68

ifornia Reg1ions

Coastal OES Region n

Southem oes Regiion I

Inl and OES Region IV

Soutiheim Santa Barbara OES Reg Ion VI

I

Kerrn

Los Angeles

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Normal Operations vs Emergency and Disaster Response

Normal Operationsbull DHS Hospital and Clini

System bull EMTALA Transfers bull Air Medical bull Hyperbaric Chamber bull MCI Patient

Destinations bull TransferTransport

c

Emergency Disaster bull Hospital evacuations bull Resource Request bull Alternate Care Sites ndash Mercy ndash LASH ndash IsolationQuarantine

bull TransferTransport bull Prehospital Care Policy

69

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Keys to Success

bull 247 Base of Operationsbull Communicationsndash Telephony Radio Internet ReddiNet

bull DOC Room to expand operation during disasterbull Information System to document and analyze all lines

of businessbull Trained and talented staffbull Planning and exercise

70

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

John Hick MD Hennepin Healthcare MN

UnclassifiedFor Public Use 71

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Minnesota SHCC bull Statewide Healthcare Coordination Centerbull Located at State EOC as well as virtual ndash roughly

40 people directly engaged including regionalleads

bull Joint MDH HSEM MHA 8 regional MN coalitionconstruct

bull Main areas of planning responsendash ndash ndash ndash ndash

Referrals and transfers Alternate care sites Long term care ndash reactive and proactive PPE policy and acquisition Ventilator medical supply acquisition

72

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Referrals and Transfers bull Single phone number for LTC issues including hospital discharge and

COVID + patient support (eg assisted living transfer to COVID +designated SNF)

bull Co-located with SEOC public hotline but different staffing numbers bull Single (separate) phone number for ICU referrals ndash Mainly for greater MN but also inter-metro ndash Awareness of resources on MnTrac and real-time health system

information ndash Also provides direct connection to critical care consultation ndash May also be used to make triage decisions if referral needed and

no resources available (care-in-place recommendations) ndash May also be used to distribute load

73

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Staffing bull

bull

bull

bull

Call-taker ndash Medical background preferred ndash ndash

Gatekeeper for referral to SME May connect caller with resources and then referrals handled per usual

Shift Supervisor ndash ndash

Clinical background and experience with bed placement (eg house nursing supervisor) Manages information resource availability with facilities and more complicatedsituations

Clinician on-call ndash ndash

Critical care Contacts with each major health system critical care for ECMO and other resourceallocation situations

Unit supervisor ndash Works with SHCC manager on overall operations processes protocols

74

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Triggers

bull

bull

LTC ndash ndash ndash

Difficulty obtaining hospital discharges for LTC patients Achieved and hotline operational (Note ndash hotline also coordinates connections to infection preventioncontrol MDH Health Regulation Division palliative care consultations and can trigger strike team evaluation staffing support transfer support)

ICU ndash ndash ndash

lt 10 ICU beds available statewide Request from MHA or a coalition due to difficulty coordinating destinations Further triggers for engagement of clinician at request or when no ICU bedsavailable for reasonable match

75

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Other uses considerations

bull Matching to EMS transport services bull Patient ICU transfer considerations ndash Need for higher level of care ndash first priority ndash ECMO ventilators etc

bull Patients presenting to facility that lacks appropriate resources atbaseline

ndash

ndash

Load balancing ndash second priority bull Convalescent patients bull

bull

Intubated and stable patients (regional ndash if significant capacity under-utilized) Riskbenefit considerations

Resource movement ndash eg ventilators (vs anesthesia machines) or staff (virtual or in-person)

76

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Question amp Answer

77

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Contact Us

asprtraciehhsgov 1-844-5-TRACIE askasprtraciehhsgov

78

  • Developing a Healthcare Coalition Pediatric Surge Annex
  • ASPR TRACIE Three Domains
  • Resources
  • Overview of AAP and Pediatric Centers of Excellence
  • Overview of AAP and Pediatric Centers of Excellence
  • Executive Summary
  • MOCCs Problem Statement
  • A MOCC Aims to
  • MOCCs Concept
  • MOCCs | General Activity Summary
  • MOCCs Toolkit
  • Deanna Dahl-Grove MD FAAP Associate Professor Pediatric Emergency Medicine Rainbow Babies and Childrenrsquos Hospital Member AAP CoDPR Executive Committee13
  • Western Washington MOCC
  • King County LTCF Outbreak
  • Single LTCF - Single Hospital
  • Medical Operations Coordinating Cell
  • Regional COVID Coordinating Center ndash Western Washington
  • Two Surveillance Pillars of the RC3
  • Two Coordination Pillars of the RC3
  • Emergency Response Platform - Microsoft
  • Emergency Response Platform - Microsoft
  • Christopher Newton MD13Associate Professor of Surgery Division of Pediatric Surgery Director of Trauma Care UCSF Benioff Childrenrsquos Hospital Oakland13
  • Michiganrsquos Healthcare Preparedness Program
  • Michigan COVID-19
  • Michigan COVID-19
  • Detroit vs New York City
  • Detroit vs New York City
  • Michigan Healthcare Surge Strategy Goal
  • Michigan Healthcare Surge Strategy Components
  • Relief Hospitals vs Alternate Care Sites
  • Relief Hospital ldquoAskrdquo
  • Relief Hospitals and Patient Redistribution
  • Statewide Inter-Hospital Coordination Unit
  • MOCCs and Patient Redistribution
  • EMResource Relief Hospital Participation
  • MOCC-Facilitated vs Direct Contact Transfers
  • Patient Redistribution ndash 5 Key Elements
  • Relief Hospital Recruitment Challenges
  • Michigan Patient Transfers (41 to 420)
  • MOCCs in Michigan
  • Summary
  • Sarita Chung MD FAAP13Director of Disaster Preparedness Division of Emergency Medicine Childrenrsquos Hospital Boston Member American Academy of Pediatrics (AAP) Council on Disaster Preparedness and Recovery13
  • Regional Disaster Response in Texas Implementation of the RMOC Concept
  • Introduction
  • The Texas Trauma System
  • EHC System Complex Problem Solving
  • 911 Commission
  • Our Experience
  • Managing Wide-Scale Disasters
  • Acute Health Care SystemPublic Health Emergency Management
  • Problems Common to DisastersMust have a credible and workable solution to each of these problemsmdashif we are to improve disaster response
  • MEDCOM
  • How to Integrate Disaster Acute Care and Public Health Systems
  • Regional Medical Operations Center(RMOC)
  • Regional Medical Operations Center
  • Feasible Plan Must work in real world conditions
  • RMOC Abilities and Advantages
  • RMOC Response and Function to COVID-19
  • STRAC Report
  • STRAC Report
  • STRAC Report
  • Weekly COVID-19 Update
  • RMOCsMobile Drive Through COVID-19 Testing over 268000 Square Miles
  • Hot Spot Evaluation and Coordination
  • RMOC Function in COVID-19 Response
  • Moderator Roundtable
  • Los Angeles (LA) County Medical Operations Coordination Cell (MOCC)
  • Los Angeles County and Region I
  • Normal Operations vs Emergency and DisasterResponse
  • Keys to Success
  • Moderator Roundtable
  • Minnesota SHCC
  • Referrals and Transfers
  • Staffing
  • Triggers
  • Other uses considerations
  • Question amp Answer
  • Contact Us

UnclassifiedFor Public Use

p ror

~ SC ON5

Sault Ste Marie

N

bull

Huron

Madison Milwa uk ee Graed Rapids bull bull e bull ~ 3rnia

L~nsi~ g bull - It bull

bullbullbullbull bull bull bull bull De troi t

bull Glwcago bull bull bull

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfOR MATIO N GATEWAY

Michigan COVID-19 bull bull

bull

First 2 cases ndash March 10 Asymmetric epidemiology ndash SE Michigan ndash Extreme Activity ndash Rest of Michigan ndash Sporadic Activity ndash Comparable to other states

Extreme conditions in SE MI ndash Peak hospitalizations gt4400 ndash 12-days with gt1000 on ventilation bull 1223 on ventilation on one day

ndash Peak intubations in 1 day 176 Source John Hopkins Coronavirus Resource Center (Retrieved 4212020)

24

UnclassifiedFor Public Use

Barrie

Toronto

Hamilton

bull bull

bull

Lake Ontario

bull Ro~besterbull

bull

bull

Brockville bull Kingston

~~w voRK

bull bull bull

bull

bull Pt0NfV VAN1A bull

bull

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H I NfOR MATION GATEWAY

bull

bull bull ~ ba riy

bull bull

Michigan COVID-19 bull First 2 cases ndash March 10

Asymmetric epidemiology bull ndash SE Michigan ndash Extreme Activity ndash Rest of Michigan ndash Sporadic Activity ndash Comparable to other states

bull Extreme conditions in SE MI ndash Peak hospitalizations gt4400 ndash 12-days with gt1000 on ventilation bull 1223 on ventilation on one day

ndash Peak intubations in 1 day 176 Source John Hopkins Coronavirus Resource Center (Retrieved 4212020)

25

UnclassifiedFor Public Use

I I I I I I I I I I I I I

ASPR TR AC IE ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Detroit vs New York City COVID-19 Daily Hospital Admissions

New York City vs Detroit 1800 1600 1400 1200 1000 800 600 400 200 0

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21

NY City Detroit

Source MI EMResource

NYC NYC Department of Health and Mental Hygiene 26

UnclassifiedFor Public Use ASPR TR AC IE ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Detroit vs New York City

1 1 I 11111 111 11 11 1111 1 II II 1 1 1

400

300

200

COVID-19 Daily Hospital Admissions Per 1 Million PopulationNew York City vs Detroit

40-Day Post-Outbreak Mortality bull NY City 646 deaths per million bull Detroit 919 deaths per million

100

0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21

NY City Detroit

Source MI EMResource

NYC NYC Department of Health and Mental Hygiene 27

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Michigan Healthcare Surge Strategy Goal bull Save lives and reduce pain and suffering by optimizing

the use of the statersquos healthcare resources ndash Extend conventional standards of care to as many

patients as possible ndash Minimize the need for crisis standards of care bull Especially while conventional capacity exists

28

UnclassifiedFor Public Use

--

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Michigan Healthcare Surge Strategy Components bull Relief Hospitals

bull Alternate Care Sites EMS

ndash Home Care Sites

ndash Relief Personnel

29

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Relief Hospitals vs Alternate Care Sites bull Relief Hospitals The objective is to extend the

conventional standard of care to as many citizens in need as possible (ie minimize the need to move intocrisis standards of care)

bull Alternate Care Sites (ACS) The objective is to delivercrisis standards of care (as close to the conventional standard of care as possible) in extreme conditions in which the conventional standard of care can not be provided at overloaded hospitals

30

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Relief Hospital ldquoAskrdquo bull Hospitals have been previously asked to be able to

surge an additional 20 above average daily census ndash Increased to 50 ldquosuper surgerdquo

bull Relief Hospitals provide 10 of their expanded capacity to assist severely impacted hospitals ndash While preserving 50 of super-surge capacity bull Many hospitals at very low census

31

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Relief Hospitals and Patient Redistribution

bull Intra-Health System Transfer ndash Coordinated by specific health system

bull Intra-Regional Transfer ndash Coordinated by Regional Medical Coordination Center

bull Statewide Transfer ndash Coordinated by Inter-Hospital Coordination Unit bull AKA Medical Operations Coordination Cell (MOCC)

32

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Statewide Inter-Hospital Coordination Unit State EmergencyOperations Center

Planning Finance Operations

Health Branch

Inter-HospitalCoordination Unit

Physician Consultant

EMS Coordination Group

Logistics

MDHHS Health Emergency Operations

Center

Medical Operations

Coordination Cell

33

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

MOCCs and Patient Redistribution Regional Medical

Coordination Center bull Relief hospitals declare status on

EMResource bull RMCC receives request from

transferring hospital bull RMCC identifies Relief Hospital(s) bull Transferring hospital contacts

Relief Hospital directly bull Relief Hospital accepts patient(s) bull RMCC coordinates EMS PRN

Statewide Inter-Hospital Coordination Unit

Relief hospitals declare status on EMResource

IHCU receives request from RMCC on behalf of transferring hospital

IHCU identifies Relief Hospital(s) Transferring hospital contacts Relief

Hospital directly Relief Hospital accepts patient(s) IHCU coordinates EMS PRN

34

UnclassifiedFor Public Use

Critical 2 Critical 3 Non- 4 Non- Willing to Willing to Comment Care Bed - Care Bed - Critical Critical Take Take Non-COVID-19 non- Care Bed- Care Bed - COVID-19 COVID-19

COVID-19 COVID-19 non- Patients Patients COVID-19

No Yes

22 0 0 o - 4 4 16 24

1 1 5 5

h Ctr 40 8 8 10

1 0 5 5

68 13 34 51

2 Critical 3 Non- 4 Non- Willing to Willing to Comment Care Bed Critical Critical Take Take Non-bull non- Care Bed Care Bed COVID-19 COVID-19 COVID-19 - - non- Patients Patients

COVID-19 COVID-19

nton 0 0 0 0 No No

0 0 24 3 No No Already exceeding critical No No Already exceeding critical

0 0 0 0 ----Already exceeding critical

0 Already exceeding critical

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

EMResource Relief Hospital Participation

35

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

MOCC-Facilitated vs Direct Contact Transfers MOCC Facilitated

bull Hospital has need to transfer bull Regional State MOCC

contacted bull EMResource reviewed by MOCC

to identify Relief Hospitals bull MOCC connects transferring

hospital to Relief Hospital bull Relief Hospital accepts

patient(s) bull MOCC coordinates EMS PRN

Direct Contact Hospital has need to transfer Regional State MOCC

bypassed EMResource reviewed by hospital

to identify Relief Hospitals Transferring hospital contacts

Relief Hospital directly Relief Hospital accepts

patient(s) MOCC coordinates EMS PRN

36

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Patient Redistribution ndash 5 Key Elements

bull bull bull bull bull

Transferring Hospitals Coordinating entity (MOCCs) Situational awareness platform (EMResource) EMS Relief Hospitals

37

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Relief Hospital Recruitment Challenges

Why were so many hospitals in minimally impacted regions resistant to accept patients bull Fea

bull Fear of introducing bringing COVID-19 into their hospital

r of impending ldquostormrdquo ndash ldquoItrsquos just a matter of time till wersquore Detroitrdquo

Need for Epidemiologic Intelligence

38

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Michigan Patient Transfers (41 to 420)

SE MI SCEC MI West and North MI

Region 2N 2S 1 3 5 6 7 8 TOTAL Transferred In 322 457 41 27 38 15 34 25 959 Transferred Out 275 443 46 54 24 20 20 15 897

~15 via MOCC-Facilitated ~85 VIA Direct Contact ~30 Intra-System Transfers

Source EMResource ndash Self-reported by hospitals 39

UnclassifiedFor Public Use

Bureau of EMS Trauma amp Preparedness

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

MOCCs in Michigan

bull Role Facilitation not control bull Staffing at State MOCC ndash Experienced paramedics EMS control center bull Remote component to SEOC

bull Physician role ndash Consultative problem solving medical leadership

bull Use of statewide hospital status application essential ndash Allows hospitals to connect directly

40

UnclassifiedFor Public Use

DHHS Michigan Department or Health amp Human Services

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Summary bull Relief Hospital concept works bull Statewide MOCC successful in coordinating transfers bull EMResource serves as an invaluable tool for

identifying Relief Hospitals bull Decentralized approach where hospitals in need

contact hospitals with capacity requires minimal central coordination

bull Recruitment of Relief Hospitals can be challenging

41

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

Ronald Stewart MD Chair Department of Surgery UT Health San Antonio Long School of Medicine Eric Epley Executive Director CEO Southwest Texas Regional Advisory Council for Trauma (STRAC)

UnclassifiedFor Public Use 42

~ University - Health System

Regional Disaster Response in Texas Implementation of the

RMOC Concept Ronald M Stewart Eric Epley Brian Eastridge Dudley Wait Joe Palifini Dave Miramontes Craig Cooley Donald

Jenkins and the Southwest Texas Regional Advisory Council Team and

Texas Emergency Medical Task Force Region Leaders

ASPR Tracie Webinar April 24 2020

UnclassifiedFor Public Use 43

SouchweGt Tebullas Region1il Aduisory Council

Introduction

UnclassifiedFor Public Use

bull

bull

Trauma system development

bull Routine multiple small-scale disasters

bull Structured cooperation and communication Trauma system infrastructure for

bull bull

Disaster Stroke STEMI Mental Health Perinatal

bull Trauma System Complete Evolution to EmergencyHealth Care SystemmdashWill use Trauma System andEmergency Health Care System interchangeably

bull Health Care Coalition

bull Right Patient Right Place Right Time 44

THE TEXAS TRAUMA SYSTEM

UnclassifiedFor Public Use

22 TRAUMA SERVICE AREAS

REGIONAL ADVISORY COUNCILS

TRAUMA CENTER DESIGNATIONS

STANDARDS OF CARE

HOSPITAL PREPAREDNESS GRANTS

CONSISTENCY THROUGHOUT URBAN SUBURBAN RURAL AND

FRONTIER

45

Southwest Teus Regional Ad11lsory Council

l The Committee -~

on Trauma 1 middot

EHC System Complex Problem Solving

bull Maximally inclusive with respect to stakeholders bull Dialogue and consensus centered upon bull Whatrsquos the right thing to do for the patient or population being served

bull Timely bull Structured cooperation bull Communication ndash Robust and redundant bull Actionable data

bull Bias for action bull Performance improvement processes

UnclassifiedFor Public Use 46

911 Commission

1) FAILURE OF IMAGINATION

2) FAILURE OF POLICY (A FAILURE TO HAVE THE RIGHT INFRASTRUCTURE IN PLACE)

3) FAILURE OF CAPABILITY (A FAILURE TO HAVE THE RIGHT RESOURCES)

4) FAILURE OF MANAGEMENT (THE FAILURE TO COORDINATE THE AVAILABLE RESOURCES AND INFRASTRUCTURE)

Challenge of Large-Scale Disaster Preparation and Management

UnclassifiedFor Public Use 47

Southwest Tecas Regional Advisory Council

Our Experience

A functioning regional trauma (EHC) system provides the framework for an effective response to large-scale disasters

Education and drills are not enough

Linked regional medical operations centers ( or MOCCs) critical to effective disaster response from all causes

UnclassifiedFor Public Use 48

a

Southwest Texas Regional Advisory Council

Managing Wide-Scale Disasters

UnclassifiedFor Public Use 49

Acute Health Care System

bull Critical for emergency response and treatment of acute illness or injury

bull Mostly private and public mix bull Services to individuals bull Distributed and complex

network of providers bull Decisions made clinically

within minutes to hours

Public Health System

bull Largely responsible for most significant health improvements

bull Safety and wellbeing of populations

bull Multidisciplinary science bull Mainly public with centralized

communication bull Decisions with deliberation

and testing usually takes days

EmergencyManagement System

Local State

Federal Emergency Management Response

These Three Systems Must Function Seamlessly and Flawlessly Together

Acute Health Care System

Public Health

Emergency Management

UnclassifiedFor Public Use 50

Communications Problems Common to failures Disasters

Unworkable and Must have a credible and untested plans workable solution to each of these problemsmdashif we are to improve disaster response Lack of coordinated

response UnclassifiedFor Public Use 51

MEDCOM

bull Trauma Transfers-500mo bull Air Medical Management bull Trauma Team Paging bull MCI load-balancing bull Navigation of mental health

patients via Law Enforcement directly topsychiatric facilities

UnclassifiedFor Public Use 52

D D

D D

How to Integrate Disaster Acute Care and Public Health Systems

bull Trauma MEDCOM Communications Center

bull Regional Medical Operations Center

bull Integrated with Local Emergency Operations Center(EOC)

bull Linked to State Emergency Operations Center

UnclassifiedFor Public Use

bull Linked to Federal Emergency Management System53

Southwest Texas Regional Aduisory Council Regional Medical Operations Center (RMOC)

UnclassifiedFor Public Use

Upregulated MEDCOMmdashdramatically enhanced data and comm Functional for 17 years in San Antonio bull Essential elements

bull Formal agreements insuring collaborationbull Representatives of all major stakeholders in one room-physical or virtualbull Formal communication link to the Emergency Operations Centers (EOC)bull Fault tolerant communications systemsbull Software systems ndashWebEOC software

bull bull bull

Monitor and coordinate all critical hospital capacity Monitor all critical public health data Monitor and coordinate all critical EMS agencies

bull Direct tie to the EOC and SOCbull EMTF functionmdashAbility to physically expand and adapt Emergency Medical Task

Forces amp Mobile Medical Units54

Regional Medical Operations Center (RMOC) Regional Medical Operations Center (RMOC)

UnclassifiedFor Public Use 55

Feasible Plan Must work in

real world conditions

UnclassifiedFor Public Use 56

Southwest Te11as Regional Adv isory Council

RMOC Abilities and Advantages

bull Situational AwarenessmdashRegional Consciousness bull Virtual expansion of bed capacity

bull Distribute to all regional facilitiesmdashnot just a few ndashMany Hands Make Light Work bull Proven many times over 15 yearsmdashdistribution of 1000s of patients over a few days

bull Enables health care regional response teams bull Multi-agency rescue teamsmdashswift water rescue etc bull Mobile medical unitsmdashtemporary hospital replacements or augments

bull Load balancing during a surge of patients bull Network with other regions ndash8 RMOC equivalents in Texas bull Integration of Public Health Acute Care and Disaster Management Systems

UnclassifiedFor Public Use 57

Vancouver

Seattle

Idaho Oregon

Nevada

San Francisco

California

lls Angeles

Montana No11 Dakota

Minnesota

South Dakcta

Wyoming

Wisconsin

Iowa Ne~raska

Toronto c ~New Y0rk Boston Detroit middot

ChicatJo middotimiddot New r ark

Denver Oli io

St Louis Kansas

K~ ntucilty Vitgin 1c1

tfort Ca r0 l1na

New Mexico Arlltansas

Atla11ta Oaas

Georgiamp

Texas

Houston

Monterrey C - Gulf of

Miami

RMOC Response and Function to COVID-19

UnclassifiedFor Public Use 58

INTERNAL REPORT - PHI DATA This report contains Protected Health Information and is not intended for public distribution

Date COVID+ Patients COVD+ in ICU

04212020 82

04202020 81 -

04192020 81

Normal

Part ici pating HCS COVID Data as of 0815 Zl-Apr-20

VentBed Data as of 0910 21-Apr-20

41

41

41

COVID+ on Ventilator

24

25

24

BTRAC

All Healthcare Systems

Available Vents I Total Vents Available Vents

554 713 7896

514 710 7296 - ~ -

555 704 7996

Healthcare System Stress Score

I

Available Staffed Total Staffed Available Staffed Beds Beds Beds

1752 4 730 3796

1792 4 700 3896 - - - - - 7 1635 4707 3596

Severe

UnclassifiedFor Public Use 59

INTERNAL REPORT - PHI DAT A This report contains Protected Health Information and is not intended for public distribution

San Antonio Healthcare Systems COVI D-19 Patient Count

Positive Patients on 4212020

Positive Patients Trend 312212020 - 412112020

322 327 411 4 6 4 11 4 16

Systems Reporting Daily Morning Data

Health Sys I Heal th Sys2 HS3 HS4 HSS HS6

PUI Patients on 4212020

82 50

PUI Patients Trend 312012020 - 42112020

80

60

40 38

20

o __ _________________ _

4 21 322 3 27 4 I 4 6 41 I 4 1 6 42 1

H Tuesday April Z1 2020 STll=IAC _c

TOT AL Patients on 4212020

132

TOTAL Patients Trend 312212020 - 412112020

150 151

100

50

o __ __________________ _

3122 327 4 1 4 16 4 1 1 4 16 42 1

UnclassifiedFor Public Use 60

HOSPITALS Due DAILY 0900 hrs Hospital PPE IDR Materials Status Medical Dashboard (Bed and Ventilator Status) httpserisstracorgeoc7

EMS Due WEEKLY Friday 1200 hrs httpswwwsurveymonkeycomrEMSPPE2

ALL OTHER Coalition and ARHC Members Due WEEKLY Friday 1200 hrs https www surveymonkeycomrRMOCPPEOuery

1900 041220

Number of Regional Hospitals Reporting PPE Shortfall amp Days Remaining Until Depletion 5 - 7 Da s 8 - 11 Da s 12 - 14 Da s 15+ Da s

0 8 14 5 Data derived from facilities Hospital PPE IDR Materials Status - Facilities listed have indicated a disruption in their supply chain for any of the following PPE N95s Surgical Masks Gowns Gloves Face Shields Goggles

UnclassifiedFor Public Use 61

1015

Weekly COVID-19 Update Epidemiology Program

39 191 97 Tota l Cases Reported Tota l Deaths Re po rted Ever Hospita lized Adm itted to ICU

VI

45

40

35

~ 30 ro u 0 25

1 20

sect 15 z

10

5

0

23

Cases of COVID-19 by Date of Illness Onset (n=880)1 and Cumulative by Date Reported Bexar County 4182020

Female( )Ma le 51 49

210 217 224 32 39 316 323 330 46 413

- Number of Cases - cumulative Cases

1 aased on cor1pleted d31 ai 3s or 4181020 a t 800 PM dditiomd crases 3re 1111der feview

1200

t moo V

QI VI ro u

800 0

~ QI 0

- 600 E 0

u

Nl z ii - 400 ~ _

ro S

- 200 E u

-0

CITY OF SAN ANTONIO METROPOLITAN HEALTH DISTRICT

so 276 Mechanica l Venti lat ion Recovered

Percentage of Cases by Raceethnicity

American IndianAlaska Native

Asian

Black

White

Hispanic

Other

Cases by Age Group

~~ I 39 4n1 i 300 sect 200 z

100 3 0 +------------------~~~~-~~ ----r-~ ~ ~ -

17

0-17 18-40 41-64 65+

Age Grou p in Yea rs

Median ace - 46 years (age range 0-100 years)

UnclassifiedFor Public Use 62

RMOCs Mobile Drive Through COVID-19 Testing over 268000 Square Miles

UnclassifiedFor Public Use 63

= sect111ntomo tprrssmiddotXrws uesce ~

NEW5

Texas San Antonio officials launch investigations of nursing home overrun by coronavirus

LaurenCan1ba Apri112Q20 UpdacedApfd-12020212pm fWBinGi P 0

COVJCgt-19 ~ uitefldid lifo iil5 w~ kriew it inTeitas tradeLmithequtiOllsyouw1nt

nswered illd the issues YMI think we

sAQllid be lnvmlgadllg lndodamp- )Our

email iind an pounditpessbullNllWS journ11Nt will

follow up

Hot Spot Evaluation and Coordination

UnclassifiedFor Public Use 64

RMOC Function in COVID-19 Response

bull Situational awareness bull Integration of public health acute health care and disaster

management functions bull Actionable data from consolidating public health and acute health

care data sources bull Controlling and coordinating hot-spots bull Drive through testing management across the entire State bull Ability to Load balance across multiple health systems and

organizations UnclassifiedFor Public Use 65

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

John Quiroz RN Nurse Manager Los Angeles County Emergency Medical Services

UnclassifiedFor Public Use 66

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Los Angeles (LA) County Medical Operations Coordination Cell (MOCC)

bull 247 Medical amp Health Coordinator for the County and Region I

bull Coordinate Patient Transfers and Transportation bull Coordinate medical and heath resource management bull 911 Providers Hospitals LTC Clinics Dialysis Surgical

67

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATION GATEWAY

Los Angeles County and Region I

68

ifornia Reg1ions

Coastal OES Region n

Southem oes Regiion I

Inl and OES Region IV

Soutiheim Santa Barbara OES Reg Ion VI

I

Kerrn

Los Angeles

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Normal Operations vs Emergency and Disaster Response

Normal Operationsbull DHS Hospital and Clini

System bull EMTALA Transfers bull Air Medical bull Hyperbaric Chamber bull MCI Patient

Destinations bull TransferTransport

c

Emergency Disaster bull Hospital evacuations bull Resource Request bull Alternate Care Sites ndash Mercy ndash LASH ndash IsolationQuarantine

bull TransferTransport bull Prehospital Care Policy

69

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Keys to Success

bull 247 Base of Operationsbull Communicationsndash Telephony Radio Internet ReddiNet

bull DOC Room to expand operation during disasterbull Information System to document and analyze all lines

of businessbull Trained and talented staffbull Planning and exercise

70

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

John Hick MD Hennepin Healthcare MN

UnclassifiedFor Public Use 71

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Minnesota SHCC bull Statewide Healthcare Coordination Centerbull Located at State EOC as well as virtual ndash roughly

40 people directly engaged including regionalleads

bull Joint MDH HSEM MHA 8 regional MN coalitionconstruct

bull Main areas of planning responsendash ndash ndash ndash ndash

Referrals and transfers Alternate care sites Long term care ndash reactive and proactive PPE policy and acquisition Ventilator medical supply acquisition

72

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Referrals and Transfers bull Single phone number for LTC issues including hospital discharge and

COVID + patient support (eg assisted living transfer to COVID +designated SNF)

bull Co-located with SEOC public hotline but different staffing numbers bull Single (separate) phone number for ICU referrals ndash Mainly for greater MN but also inter-metro ndash Awareness of resources on MnTrac and real-time health system

information ndash Also provides direct connection to critical care consultation ndash May also be used to make triage decisions if referral needed and

no resources available (care-in-place recommendations) ndash May also be used to distribute load

73

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Staffing bull

bull

bull

bull

Call-taker ndash Medical background preferred ndash ndash

Gatekeeper for referral to SME May connect caller with resources and then referrals handled per usual

Shift Supervisor ndash ndash

Clinical background and experience with bed placement (eg house nursing supervisor) Manages information resource availability with facilities and more complicatedsituations

Clinician on-call ndash ndash

Critical care Contacts with each major health system critical care for ECMO and other resourceallocation situations

Unit supervisor ndash Works with SHCC manager on overall operations processes protocols

74

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Triggers

bull

bull

LTC ndash ndash ndash

Difficulty obtaining hospital discharges for LTC patients Achieved and hotline operational (Note ndash hotline also coordinates connections to infection preventioncontrol MDH Health Regulation Division palliative care consultations and can trigger strike team evaluation staffing support transfer support)

ICU ndash ndash ndash

lt 10 ICU beds available statewide Request from MHA or a coalition due to difficulty coordinating destinations Further triggers for engagement of clinician at request or when no ICU bedsavailable for reasonable match

75

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Other uses considerations

bull Matching to EMS transport services bull Patient ICU transfer considerations ndash Need for higher level of care ndash first priority ndash ECMO ventilators etc

bull Patients presenting to facility that lacks appropriate resources atbaseline

ndash

ndash

Load balancing ndash second priority bull Convalescent patients bull

bull

Intubated and stable patients (regional ndash if significant capacity under-utilized) Riskbenefit considerations

Resource movement ndash eg ventilators (vs anesthesia machines) or staff (virtual or in-person)

76

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Question amp Answer

77

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Contact Us

asprtraciehhsgov 1-844-5-TRACIE askasprtraciehhsgov

78

  • Developing a Healthcare Coalition Pediatric Surge Annex
  • ASPR TRACIE Three Domains
  • Resources
  • Overview of AAP and Pediatric Centers of Excellence
  • Overview of AAP and Pediatric Centers of Excellence
  • Executive Summary
  • MOCCs Problem Statement
  • A MOCC Aims to
  • MOCCs Concept
  • MOCCs | General Activity Summary
  • MOCCs Toolkit
  • Deanna Dahl-Grove MD FAAP Associate Professor Pediatric Emergency Medicine Rainbow Babies and Childrenrsquos Hospital Member AAP CoDPR Executive Committee13
  • Western Washington MOCC
  • King County LTCF Outbreak
  • Single LTCF - Single Hospital
  • Medical Operations Coordinating Cell
  • Regional COVID Coordinating Center ndash Western Washington
  • Two Surveillance Pillars of the RC3
  • Two Coordination Pillars of the RC3
  • Emergency Response Platform - Microsoft
  • Emergency Response Platform - Microsoft
  • Christopher Newton MD13Associate Professor of Surgery Division of Pediatric Surgery Director of Trauma Care UCSF Benioff Childrenrsquos Hospital Oakland13
  • Michiganrsquos Healthcare Preparedness Program
  • Michigan COVID-19
  • Michigan COVID-19
  • Detroit vs New York City
  • Detroit vs New York City
  • Michigan Healthcare Surge Strategy Goal
  • Michigan Healthcare Surge Strategy Components
  • Relief Hospitals vs Alternate Care Sites
  • Relief Hospital ldquoAskrdquo
  • Relief Hospitals and Patient Redistribution
  • Statewide Inter-Hospital Coordination Unit
  • MOCCs and Patient Redistribution
  • EMResource Relief Hospital Participation
  • MOCC-Facilitated vs Direct Contact Transfers
  • Patient Redistribution ndash 5 Key Elements
  • Relief Hospital Recruitment Challenges
  • Michigan Patient Transfers (41 to 420)
  • MOCCs in Michigan
  • Summary
  • Sarita Chung MD FAAP13Director of Disaster Preparedness Division of Emergency Medicine Childrenrsquos Hospital Boston Member American Academy of Pediatrics (AAP) Council on Disaster Preparedness and Recovery13
  • Regional Disaster Response in Texas Implementation of the RMOC Concept
  • Introduction
  • The Texas Trauma System
  • EHC System Complex Problem Solving
  • 911 Commission
  • Our Experience
  • Managing Wide-Scale Disasters
  • Acute Health Care SystemPublic Health Emergency Management
  • Problems Common to DisastersMust have a credible and workable solution to each of these problemsmdashif we are to improve disaster response
  • MEDCOM
  • How to Integrate Disaster Acute Care and Public Health Systems
  • Regional Medical Operations Center(RMOC)
  • Regional Medical Operations Center
  • Feasible Plan Must work in real world conditions
  • RMOC Abilities and Advantages
  • RMOC Response and Function to COVID-19
  • STRAC Report
  • STRAC Report
  • STRAC Report
  • Weekly COVID-19 Update
  • RMOCsMobile Drive Through COVID-19 Testing over 268000 Square Miles
  • Hot Spot Evaluation and Coordination
  • RMOC Function in COVID-19 Response
  • Moderator Roundtable
  • Los Angeles (LA) County Medical Operations Coordination Cell (MOCC)
  • Los Angeles County and Region I
  • Normal Operations vs Emergency and DisasterResponse
  • Keys to Success
  • Moderator Roundtable
  • Minnesota SHCC
  • Referrals and Transfers
  • Staffing
  • Triggers
  • Other uses considerations
  • Question amp Answer
  • Contact Us

UnclassifiedFor Public Use

Barrie

Toronto

Hamilton

bull bull

bull

Lake Ontario

bull Ro~besterbull

bull

bull

Brockville bull Kingston

~~w voRK

bull bull bull

bull

bull Pt0NfV VAN1A bull

bull

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H I NfOR MATION GATEWAY

bull

bull bull ~ ba riy

bull bull

Michigan COVID-19 bull First 2 cases ndash March 10

Asymmetric epidemiology bull ndash SE Michigan ndash Extreme Activity ndash Rest of Michigan ndash Sporadic Activity ndash Comparable to other states

bull Extreme conditions in SE MI ndash Peak hospitalizations gt4400 ndash 12-days with gt1000 on ventilation bull 1223 on ventilation on one day

ndash Peak intubations in 1 day 176 Source John Hopkins Coronavirus Resource Center (Retrieved 4212020)

25

UnclassifiedFor Public Use

I I I I I I I I I I I I I

ASPR TR AC IE ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Detroit vs New York City COVID-19 Daily Hospital Admissions

New York City vs Detroit 1800 1600 1400 1200 1000 800 600 400 200 0

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21

NY City Detroit

Source MI EMResource

NYC NYC Department of Health and Mental Hygiene 26

UnclassifiedFor Public Use ASPR TR AC IE ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Detroit vs New York City

1 1 I 11111 111 11 11 1111 1 II II 1 1 1

400

300

200

COVID-19 Daily Hospital Admissions Per 1 Million PopulationNew York City vs Detroit

40-Day Post-Outbreak Mortality bull NY City 646 deaths per million bull Detroit 919 deaths per million

100

0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21

NY City Detroit

Source MI EMResource

NYC NYC Department of Health and Mental Hygiene 27

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Michigan Healthcare Surge Strategy Goal bull Save lives and reduce pain and suffering by optimizing

the use of the statersquos healthcare resources ndash Extend conventional standards of care to as many

patients as possible ndash Minimize the need for crisis standards of care bull Especially while conventional capacity exists

28

UnclassifiedFor Public Use

--

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Michigan Healthcare Surge Strategy Components bull Relief Hospitals

bull Alternate Care Sites EMS

ndash Home Care Sites

ndash Relief Personnel

29

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Relief Hospitals vs Alternate Care Sites bull Relief Hospitals The objective is to extend the

conventional standard of care to as many citizens in need as possible (ie minimize the need to move intocrisis standards of care)

bull Alternate Care Sites (ACS) The objective is to delivercrisis standards of care (as close to the conventional standard of care as possible) in extreme conditions in which the conventional standard of care can not be provided at overloaded hospitals

30

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Relief Hospital ldquoAskrdquo bull Hospitals have been previously asked to be able to

surge an additional 20 above average daily census ndash Increased to 50 ldquosuper surgerdquo

bull Relief Hospitals provide 10 of their expanded capacity to assist severely impacted hospitals ndash While preserving 50 of super-surge capacity bull Many hospitals at very low census

31

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Relief Hospitals and Patient Redistribution

bull Intra-Health System Transfer ndash Coordinated by specific health system

bull Intra-Regional Transfer ndash Coordinated by Regional Medical Coordination Center

bull Statewide Transfer ndash Coordinated by Inter-Hospital Coordination Unit bull AKA Medical Operations Coordination Cell (MOCC)

32

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Statewide Inter-Hospital Coordination Unit State EmergencyOperations Center

Planning Finance Operations

Health Branch

Inter-HospitalCoordination Unit

Physician Consultant

EMS Coordination Group

Logistics

MDHHS Health Emergency Operations

Center

Medical Operations

Coordination Cell

33

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

MOCCs and Patient Redistribution Regional Medical

Coordination Center bull Relief hospitals declare status on

EMResource bull RMCC receives request from

transferring hospital bull RMCC identifies Relief Hospital(s) bull Transferring hospital contacts

Relief Hospital directly bull Relief Hospital accepts patient(s) bull RMCC coordinates EMS PRN

Statewide Inter-Hospital Coordination Unit

Relief hospitals declare status on EMResource

IHCU receives request from RMCC on behalf of transferring hospital

IHCU identifies Relief Hospital(s) Transferring hospital contacts Relief

Hospital directly Relief Hospital accepts patient(s) IHCU coordinates EMS PRN

34

UnclassifiedFor Public Use

Critical 2 Critical 3 Non- 4 Non- Willing to Willing to Comment Care Bed - Care Bed - Critical Critical Take Take Non-COVID-19 non- Care Bed- Care Bed - COVID-19 COVID-19

COVID-19 COVID-19 non- Patients Patients COVID-19

No Yes

22 0 0 o - 4 4 16 24

1 1 5 5

h Ctr 40 8 8 10

1 0 5 5

68 13 34 51

2 Critical 3 Non- 4 Non- Willing to Willing to Comment Care Bed Critical Critical Take Take Non-bull non- Care Bed Care Bed COVID-19 COVID-19 COVID-19 - - non- Patients Patients

COVID-19 COVID-19

nton 0 0 0 0 No No

0 0 24 3 No No Already exceeding critical No No Already exceeding critical

0 0 0 0 ----Already exceeding critical

0 Already exceeding critical

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

EMResource Relief Hospital Participation

35

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

MOCC-Facilitated vs Direct Contact Transfers MOCC Facilitated

bull Hospital has need to transfer bull Regional State MOCC

contacted bull EMResource reviewed by MOCC

to identify Relief Hospitals bull MOCC connects transferring

hospital to Relief Hospital bull Relief Hospital accepts

patient(s) bull MOCC coordinates EMS PRN

Direct Contact Hospital has need to transfer Regional State MOCC

bypassed EMResource reviewed by hospital

to identify Relief Hospitals Transferring hospital contacts

Relief Hospital directly Relief Hospital accepts

patient(s) MOCC coordinates EMS PRN

36

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Patient Redistribution ndash 5 Key Elements

bull bull bull bull bull

Transferring Hospitals Coordinating entity (MOCCs) Situational awareness platform (EMResource) EMS Relief Hospitals

37

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Relief Hospital Recruitment Challenges

Why were so many hospitals in minimally impacted regions resistant to accept patients bull Fea

bull Fear of introducing bringing COVID-19 into their hospital

r of impending ldquostormrdquo ndash ldquoItrsquos just a matter of time till wersquore Detroitrdquo

Need for Epidemiologic Intelligence

38

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Michigan Patient Transfers (41 to 420)

SE MI SCEC MI West and North MI

Region 2N 2S 1 3 5 6 7 8 TOTAL Transferred In 322 457 41 27 38 15 34 25 959 Transferred Out 275 443 46 54 24 20 20 15 897

~15 via MOCC-Facilitated ~85 VIA Direct Contact ~30 Intra-System Transfers

Source EMResource ndash Self-reported by hospitals 39

UnclassifiedFor Public Use

Bureau of EMS Trauma amp Preparedness

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

MOCCs in Michigan

bull Role Facilitation not control bull Staffing at State MOCC ndash Experienced paramedics EMS control center bull Remote component to SEOC

bull Physician role ndash Consultative problem solving medical leadership

bull Use of statewide hospital status application essential ndash Allows hospitals to connect directly

40

UnclassifiedFor Public Use

DHHS Michigan Department or Health amp Human Services

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Summary bull Relief Hospital concept works bull Statewide MOCC successful in coordinating transfers bull EMResource serves as an invaluable tool for

identifying Relief Hospitals bull Decentralized approach where hospitals in need

contact hospitals with capacity requires minimal central coordination

bull Recruitment of Relief Hospitals can be challenging

41

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

Ronald Stewart MD Chair Department of Surgery UT Health San Antonio Long School of Medicine Eric Epley Executive Director CEO Southwest Texas Regional Advisory Council for Trauma (STRAC)

UnclassifiedFor Public Use 42

~ University - Health System

Regional Disaster Response in Texas Implementation of the

RMOC Concept Ronald M Stewart Eric Epley Brian Eastridge Dudley Wait Joe Palifini Dave Miramontes Craig Cooley Donald

Jenkins and the Southwest Texas Regional Advisory Council Team and

Texas Emergency Medical Task Force Region Leaders

ASPR Tracie Webinar April 24 2020

UnclassifiedFor Public Use 43

SouchweGt Tebullas Region1il Aduisory Council

Introduction

UnclassifiedFor Public Use

bull

bull

Trauma system development

bull Routine multiple small-scale disasters

bull Structured cooperation and communication Trauma system infrastructure for

bull bull

Disaster Stroke STEMI Mental Health Perinatal

bull Trauma System Complete Evolution to EmergencyHealth Care SystemmdashWill use Trauma System andEmergency Health Care System interchangeably

bull Health Care Coalition

bull Right Patient Right Place Right Time 44

THE TEXAS TRAUMA SYSTEM

UnclassifiedFor Public Use

22 TRAUMA SERVICE AREAS

REGIONAL ADVISORY COUNCILS

TRAUMA CENTER DESIGNATIONS

STANDARDS OF CARE

HOSPITAL PREPAREDNESS GRANTS

CONSISTENCY THROUGHOUT URBAN SUBURBAN RURAL AND

FRONTIER

45

Southwest Teus Regional Ad11lsory Council

l The Committee -~

on Trauma 1 middot

EHC System Complex Problem Solving

bull Maximally inclusive with respect to stakeholders bull Dialogue and consensus centered upon bull Whatrsquos the right thing to do for the patient or population being served

bull Timely bull Structured cooperation bull Communication ndash Robust and redundant bull Actionable data

bull Bias for action bull Performance improvement processes

UnclassifiedFor Public Use 46

911 Commission

1) FAILURE OF IMAGINATION

2) FAILURE OF POLICY (A FAILURE TO HAVE THE RIGHT INFRASTRUCTURE IN PLACE)

3) FAILURE OF CAPABILITY (A FAILURE TO HAVE THE RIGHT RESOURCES)

4) FAILURE OF MANAGEMENT (THE FAILURE TO COORDINATE THE AVAILABLE RESOURCES AND INFRASTRUCTURE)

Challenge of Large-Scale Disaster Preparation and Management

UnclassifiedFor Public Use 47

Southwest Tecas Regional Advisory Council

Our Experience

A functioning regional trauma (EHC) system provides the framework for an effective response to large-scale disasters

Education and drills are not enough

Linked regional medical operations centers ( or MOCCs) critical to effective disaster response from all causes

UnclassifiedFor Public Use 48

a

Southwest Texas Regional Advisory Council

Managing Wide-Scale Disasters

UnclassifiedFor Public Use 49

Acute Health Care System

bull Critical for emergency response and treatment of acute illness or injury

bull Mostly private and public mix bull Services to individuals bull Distributed and complex

network of providers bull Decisions made clinically

within minutes to hours

Public Health System

bull Largely responsible for most significant health improvements

bull Safety and wellbeing of populations

bull Multidisciplinary science bull Mainly public with centralized

communication bull Decisions with deliberation

and testing usually takes days

EmergencyManagement System

Local State

Federal Emergency Management Response

These Three Systems Must Function Seamlessly and Flawlessly Together

Acute Health Care System

Public Health

Emergency Management

UnclassifiedFor Public Use 50

Communications Problems Common to failures Disasters

Unworkable and Must have a credible and untested plans workable solution to each of these problemsmdashif we are to improve disaster response Lack of coordinated

response UnclassifiedFor Public Use 51

MEDCOM

bull Trauma Transfers-500mo bull Air Medical Management bull Trauma Team Paging bull MCI load-balancing bull Navigation of mental health

patients via Law Enforcement directly topsychiatric facilities

UnclassifiedFor Public Use 52

D D

D D

How to Integrate Disaster Acute Care and Public Health Systems

bull Trauma MEDCOM Communications Center

bull Regional Medical Operations Center

bull Integrated with Local Emergency Operations Center(EOC)

bull Linked to State Emergency Operations Center

UnclassifiedFor Public Use

bull Linked to Federal Emergency Management System53

Southwest Texas Regional Aduisory Council Regional Medical Operations Center (RMOC)

UnclassifiedFor Public Use

Upregulated MEDCOMmdashdramatically enhanced data and comm Functional for 17 years in San Antonio bull Essential elements

bull Formal agreements insuring collaborationbull Representatives of all major stakeholders in one room-physical or virtualbull Formal communication link to the Emergency Operations Centers (EOC)bull Fault tolerant communications systemsbull Software systems ndashWebEOC software

bull bull bull

Monitor and coordinate all critical hospital capacity Monitor all critical public health data Monitor and coordinate all critical EMS agencies

bull Direct tie to the EOC and SOCbull EMTF functionmdashAbility to physically expand and adapt Emergency Medical Task

Forces amp Mobile Medical Units54

Regional Medical Operations Center (RMOC) Regional Medical Operations Center (RMOC)

UnclassifiedFor Public Use 55

Feasible Plan Must work in

real world conditions

UnclassifiedFor Public Use 56

Southwest Te11as Regional Adv isory Council

RMOC Abilities and Advantages

bull Situational AwarenessmdashRegional Consciousness bull Virtual expansion of bed capacity

bull Distribute to all regional facilitiesmdashnot just a few ndashMany Hands Make Light Work bull Proven many times over 15 yearsmdashdistribution of 1000s of patients over a few days

bull Enables health care regional response teams bull Multi-agency rescue teamsmdashswift water rescue etc bull Mobile medical unitsmdashtemporary hospital replacements or augments

bull Load balancing during a surge of patients bull Network with other regions ndash8 RMOC equivalents in Texas bull Integration of Public Health Acute Care and Disaster Management Systems

UnclassifiedFor Public Use 57

Vancouver

Seattle

Idaho Oregon

Nevada

San Francisco

California

lls Angeles

Montana No11 Dakota

Minnesota

South Dakcta

Wyoming

Wisconsin

Iowa Ne~raska

Toronto c ~New Y0rk Boston Detroit middot

ChicatJo middotimiddot New r ark

Denver Oli io

St Louis Kansas

K~ ntucilty Vitgin 1c1

tfort Ca r0 l1na

New Mexico Arlltansas

Atla11ta Oaas

Georgiamp

Texas

Houston

Monterrey C - Gulf of

Miami

RMOC Response and Function to COVID-19

UnclassifiedFor Public Use 58

INTERNAL REPORT - PHI DATA This report contains Protected Health Information and is not intended for public distribution

Date COVID+ Patients COVD+ in ICU

04212020 82

04202020 81 -

04192020 81

Normal

Part ici pating HCS COVID Data as of 0815 Zl-Apr-20

VentBed Data as of 0910 21-Apr-20

41

41

41

COVID+ on Ventilator

24

25

24

BTRAC

All Healthcare Systems

Available Vents I Total Vents Available Vents

554 713 7896

514 710 7296 - ~ -

555 704 7996

Healthcare System Stress Score

I

Available Staffed Total Staffed Available Staffed Beds Beds Beds

1752 4 730 3796

1792 4 700 3896 - - - - - 7 1635 4707 3596

Severe

UnclassifiedFor Public Use 59

INTERNAL REPORT - PHI DAT A This report contains Protected Health Information and is not intended for public distribution

San Antonio Healthcare Systems COVI D-19 Patient Count

Positive Patients on 4212020

Positive Patients Trend 312212020 - 412112020

322 327 411 4 6 4 11 4 16

Systems Reporting Daily Morning Data

Health Sys I Heal th Sys2 HS3 HS4 HSS HS6

PUI Patients on 4212020

82 50

PUI Patients Trend 312012020 - 42112020

80

60

40 38

20

o __ _________________ _

4 21 322 3 27 4 I 4 6 41 I 4 1 6 42 1

H Tuesday April Z1 2020 STll=IAC _c

TOT AL Patients on 4212020

132

TOTAL Patients Trend 312212020 - 412112020

150 151

100

50

o __ __________________ _

3122 327 4 1 4 16 4 1 1 4 16 42 1

UnclassifiedFor Public Use 60

HOSPITALS Due DAILY 0900 hrs Hospital PPE IDR Materials Status Medical Dashboard (Bed and Ventilator Status) httpserisstracorgeoc7

EMS Due WEEKLY Friday 1200 hrs httpswwwsurveymonkeycomrEMSPPE2

ALL OTHER Coalition and ARHC Members Due WEEKLY Friday 1200 hrs https www surveymonkeycomrRMOCPPEOuery

1900 041220

Number of Regional Hospitals Reporting PPE Shortfall amp Days Remaining Until Depletion 5 - 7 Da s 8 - 11 Da s 12 - 14 Da s 15+ Da s

0 8 14 5 Data derived from facilities Hospital PPE IDR Materials Status - Facilities listed have indicated a disruption in their supply chain for any of the following PPE N95s Surgical Masks Gowns Gloves Face Shields Goggles

UnclassifiedFor Public Use 61

1015

Weekly COVID-19 Update Epidemiology Program

39 191 97 Tota l Cases Reported Tota l Deaths Re po rted Ever Hospita lized Adm itted to ICU

VI

45

40

35

~ 30 ro u 0 25

1 20

sect 15 z

10

5

0

23

Cases of COVID-19 by Date of Illness Onset (n=880)1 and Cumulative by Date Reported Bexar County 4182020

Female( )Ma le 51 49

210 217 224 32 39 316 323 330 46 413

- Number of Cases - cumulative Cases

1 aased on cor1pleted d31 ai 3s or 4181020 a t 800 PM dditiomd crases 3re 1111der feview

1200

t moo V

QI VI ro u

800 0

~ QI 0

- 600 E 0

u

Nl z ii - 400 ~ _

ro S

- 200 E u

-0

CITY OF SAN ANTONIO METROPOLITAN HEALTH DISTRICT

so 276 Mechanica l Venti lat ion Recovered

Percentage of Cases by Raceethnicity

American IndianAlaska Native

Asian

Black

White

Hispanic

Other

Cases by Age Group

~~ I 39 4n1 i 300 sect 200 z

100 3 0 +------------------~~~~-~~ ----r-~ ~ ~ -

17

0-17 18-40 41-64 65+

Age Grou p in Yea rs

Median ace - 46 years (age range 0-100 years)

UnclassifiedFor Public Use 62

RMOCs Mobile Drive Through COVID-19 Testing over 268000 Square Miles

UnclassifiedFor Public Use 63

= sect111ntomo tprrssmiddotXrws uesce ~

NEW5

Texas San Antonio officials launch investigations of nursing home overrun by coronavirus

LaurenCan1ba Apri112Q20 UpdacedApfd-12020212pm fWBinGi P 0

COVJCgt-19 ~ uitefldid lifo iil5 w~ kriew it inTeitas tradeLmithequtiOllsyouw1nt

nswered illd the issues YMI think we

sAQllid be lnvmlgadllg lndodamp- )Our

email iind an pounditpessbullNllWS journ11Nt will

follow up

Hot Spot Evaluation and Coordination

UnclassifiedFor Public Use 64

RMOC Function in COVID-19 Response

bull Situational awareness bull Integration of public health acute health care and disaster

management functions bull Actionable data from consolidating public health and acute health

care data sources bull Controlling and coordinating hot-spots bull Drive through testing management across the entire State bull Ability to Load balance across multiple health systems and

organizations UnclassifiedFor Public Use 65

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

John Quiroz RN Nurse Manager Los Angeles County Emergency Medical Services

UnclassifiedFor Public Use 66

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Los Angeles (LA) County Medical Operations Coordination Cell (MOCC)

bull 247 Medical amp Health Coordinator for the County and Region I

bull Coordinate Patient Transfers and Transportation bull Coordinate medical and heath resource management bull 911 Providers Hospitals LTC Clinics Dialysis Surgical

67

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATION GATEWAY

Los Angeles County and Region I

68

ifornia Reg1ions

Coastal OES Region n

Southem oes Regiion I

Inl and OES Region IV

Soutiheim Santa Barbara OES Reg Ion VI

I

Kerrn

Los Angeles

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Normal Operations vs Emergency and Disaster Response

Normal Operationsbull DHS Hospital and Clini

System bull EMTALA Transfers bull Air Medical bull Hyperbaric Chamber bull MCI Patient

Destinations bull TransferTransport

c

Emergency Disaster bull Hospital evacuations bull Resource Request bull Alternate Care Sites ndash Mercy ndash LASH ndash IsolationQuarantine

bull TransferTransport bull Prehospital Care Policy

69

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Keys to Success

bull 247 Base of Operationsbull Communicationsndash Telephony Radio Internet ReddiNet

bull DOC Room to expand operation during disasterbull Information System to document and analyze all lines

of businessbull Trained and talented staffbull Planning and exercise

70

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

John Hick MD Hennepin Healthcare MN

UnclassifiedFor Public Use 71

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Minnesota SHCC bull Statewide Healthcare Coordination Centerbull Located at State EOC as well as virtual ndash roughly

40 people directly engaged including regionalleads

bull Joint MDH HSEM MHA 8 regional MN coalitionconstruct

bull Main areas of planning responsendash ndash ndash ndash ndash

Referrals and transfers Alternate care sites Long term care ndash reactive and proactive PPE policy and acquisition Ventilator medical supply acquisition

72

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Referrals and Transfers bull Single phone number for LTC issues including hospital discharge and

COVID + patient support (eg assisted living transfer to COVID +designated SNF)

bull Co-located with SEOC public hotline but different staffing numbers bull Single (separate) phone number for ICU referrals ndash Mainly for greater MN but also inter-metro ndash Awareness of resources on MnTrac and real-time health system

information ndash Also provides direct connection to critical care consultation ndash May also be used to make triage decisions if referral needed and

no resources available (care-in-place recommendations) ndash May also be used to distribute load

73

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Staffing bull

bull

bull

bull

Call-taker ndash Medical background preferred ndash ndash

Gatekeeper for referral to SME May connect caller with resources and then referrals handled per usual

Shift Supervisor ndash ndash

Clinical background and experience with bed placement (eg house nursing supervisor) Manages information resource availability with facilities and more complicatedsituations

Clinician on-call ndash ndash

Critical care Contacts with each major health system critical care for ECMO and other resourceallocation situations

Unit supervisor ndash Works with SHCC manager on overall operations processes protocols

74

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Triggers

bull

bull

LTC ndash ndash ndash

Difficulty obtaining hospital discharges for LTC patients Achieved and hotline operational (Note ndash hotline also coordinates connections to infection preventioncontrol MDH Health Regulation Division palliative care consultations and can trigger strike team evaluation staffing support transfer support)

ICU ndash ndash ndash

lt 10 ICU beds available statewide Request from MHA or a coalition due to difficulty coordinating destinations Further triggers for engagement of clinician at request or when no ICU bedsavailable for reasonable match

75

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Other uses considerations

bull Matching to EMS transport services bull Patient ICU transfer considerations ndash Need for higher level of care ndash first priority ndash ECMO ventilators etc

bull Patients presenting to facility that lacks appropriate resources atbaseline

ndash

ndash

Load balancing ndash second priority bull Convalescent patients bull

bull

Intubated and stable patients (regional ndash if significant capacity under-utilized) Riskbenefit considerations

Resource movement ndash eg ventilators (vs anesthesia machines) or staff (virtual or in-person)

76

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Question amp Answer

77

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Contact Us

asprtraciehhsgov 1-844-5-TRACIE askasprtraciehhsgov

78

  • Developing a Healthcare Coalition Pediatric Surge Annex
  • ASPR TRACIE Three Domains
  • Resources
  • Overview of AAP and Pediatric Centers of Excellence
  • Overview of AAP and Pediatric Centers of Excellence
  • Executive Summary
  • MOCCs Problem Statement
  • A MOCC Aims to
  • MOCCs Concept
  • MOCCs | General Activity Summary
  • MOCCs Toolkit
  • Deanna Dahl-Grove MD FAAP Associate Professor Pediatric Emergency Medicine Rainbow Babies and Childrenrsquos Hospital Member AAP CoDPR Executive Committee13
  • Western Washington MOCC
  • King County LTCF Outbreak
  • Single LTCF - Single Hospital
  • Medical Operations Coordinating Cell
  • Regional COVID Coordinating Center ndash Western Washington
  • Two Surveillance Pillars of the RC3
  • Two Coordination Pillars of the RC3
  • Emergency Response Platform - Microsoft
  • Emergency Response Platform - Microsoft
  • Christopher Newton MD13Associate Professor of Surgery Division of Pediatric Surgery Director of Trauma Care UCSF Benioff Childrenrsquos Hospital Oakland13
  • Michiganrsquos Healthcare Preparedness Program
  • Michigan COVID-19
  • Michigan COVID-19
  • Detroit vs New York City
  • Detroit vs New York City
  • Michigan Healthcare Surge Strategy Goal
  • Michigan Healthcare Surge Strategy Components
  • Relief Hospitals vs Alternate Care Sites
  • Relief Hospital ldquoAskrdquo
  • Relief Hospitals and Patient Redistribution
  • Statewide Inter-Hospital Coordination Unit
  • MOCCs and Patient Redistribution
  • EMResource Relief Hospital Participation
  • MOCC-Facilitated vs Direct Contact Transfers
  • Patient Redistribution ndash 5 Key Elements
  • Relief Hospital Recruitment Challenges
  • Michigan Patient Transfers (41 to 420)
  • MOCCs in Michigan
  • Summary
  • Sarita Chung MD FAAP13Director of Disaster Preparedness Division of Emergency Medicine Childrenrsquos Hospital Boston Member American Academy of Pediatrics (AAP) Council on Disaster Preparedness and Recovery13
  • Regional Disaster Response in Texas Implementation of the RMOC Concept
  • Introduction
  • The Texas Trauma System
  • EHC System Complex Problem Solving
  • 911 Commission
  • Our Experience
  • Managing Wide-Scale Disasters
  • Acute Health Care SystemPublic Health Emergency Management
  • Problems Common to DisastersMust have a credible and workable solution to each of these problemsmdashif we are to improve disaster response
  • MEDCOM
  • How to Integrate Disaster Acute Care and Public Health Systems
  • Regional Medical Operations Center(RMOC)
  • Regional Medical Operations Center
  • Feasible Plan Must work in real world conditions
  • RMOC Abilities and Advantages
  • RMOC Response and Function to COVID-19
  • STRAC Report
  • STRAC Report
  • STRAC Report
  • Weekly COVID-19 Update
  • RMOCsMobile Drive Through COVID-19 Testing over 268000 Square Miles
  • Hot Spot Evaluation and Coordination
  • RMOC Function in COVID-19 Response
  • Moderator Roundtable
  • Los Angeles (LA) County Medical Operations Coordination Cell (MOCC)
  • Los Angeles County and Region I
  • Normal Operations vs Emergency and DisasterResponse
  • Keys to Success
  • Moderator Roundtable
  • Minnesota SHCC
  • Referrals and Transfers
  • Staffing
  • Triggers
  • Other uses considerations
  • Question amp Answer
  • Contact Us

UnclassifiedFor Public Use

I I I I I I I I I I I I I

ASPR TR AC IE ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Detroit vs New York City COVID-19 Daily Hospital Admissions

New York City vs Detroit 1800 1600 1400 1200 1000 800 600 400 200 0

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21

NY City Detroit

Source MI EMResource

NYC NYC Department of Health and Mental Hygiene 26

UnclassifiedFor Public Use ASPR TR AC IE ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Detroit vs New York City

1 1 I 11111 111 11 11 1111 1 II II 1 1 1

400

300

200

COVID-19 Daily Hospital Admissions Per 1 Million PopulationNew York City vs Detroit

40-Day Post-Outbreak Mortality bull NY City 646 deaths per million bull Detroit 919 deaths per million

100

0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21

NY City Detroit

Source MI EMResource

NYC NYC Department of Health and Mental Hygiene 27

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Michigan Healthcare Surge Strategy Goal bull Save lives and reduce pain and suffering by optimizing

the use of the statersquos healthcare resources ndash Extend conventional standards of care to as many

patients as possible ndash Minimize the need for crisis standards of care bull Especially while conventional capacity exists

28

UnclassifiedFor Public Use

--

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Michigan Healthcare Surge Strategy Components bull Relief Hospitals

bull Alternate Care Sites EMS

ndash Home Care Sites

ndash Relief Personnel

29

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Relief Hospitals vs Alternate Care Sites bull Relief Hospitals The objective is to extend the

conventional standard of care to as many citizens in need as possible (ie minimize the need to move intocrisis standards of care)

bull Alternate Care Sites (ACS) The objective is to delivercrisis standards of care (as close to the conventional standard of care as possible) in extreme conditions in which the conventional standard of care can not be provided at overloaded hospitals

30

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Relief Hospital ldquoAskrdquo bull Hospitals have been previously asked to be able to

surge an additional 20 above average daily census ndash Increased to 50 ldquosuper surgerdquo

bull Relief Hospitals provide 10 of their expanded capacity to assist severely impacted hospitals ndash While preserving 50 of super-surge capacity bull Many hospitals at very low census

31

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Relief Hospitals and Patient Redistribution

bull Intra-Health System Transfer ndash Coordinated by specific health system

bull Intra-Regional Transfer ndash Coordinated by Regional Medical Coordination Center

bull Statewide Transfer ndash Coordinated by Inter-Hospital Coordination Unit bull AKA Medical Operations Coordination Cell (MOCC)

32

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Statewide Inter-Hospital Coordination Unit State EmergencyOperations Center

Planning Finance Operations

Health Branch

Inter-HospitalCoordination Unit

Physician Consultant

EMS Coordination Group

Logistics

MDHHS Health Emergency Operations

Center

Medical Operations

Coordination Cell

33

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

MOCCs and Patient Redistribution Regional Medical

Coordination Center bull Relief hospitals declare status on

EMResource bull RMCC receives request from

transferring hospital bull RMCC identifies Relief Hospital(s) bull Transferring hospital contacts

Relief Hospital directly bull Relief Hospital accepts patient(s) bull RMCC coordinates EMS PRN

Statewide Inter-Hospital Coordination Unit

Relief hospitals declare status on EMResource

IHCU receives request from RMCC on behalf of transferring hospital

IHCU identifies Relief Hospital(s) Transferring hospital contacts Relief

Hospital directly Relief Hospital accepts patient(s) IHCU coordinates EMS PRN

34

UnclassifiedFor Public Use

Critical 2 Critical 3 Non- 4 Non- Willing to Willing to Comment Care Bed - Care Bed - Critical Critical Take Take Non-COVID-19 non- Care Bed- Care Bed - COVID-19 COVID-19

COVID-19 COVID-19 non- Patients Patients COVID-19

No Yes

22 0 0 o - 4 4 16 24

1 1 5 5

h Ctr 40 8 8 10

1 0 5 5

68 13 34 51

2 Critical 3 Non- 4 Non- Willing to Willing to Comment Care Bed Critical Critical Take Take Non-bull non- Care Bed Care Bed COVID-19 COVID-19 COVID-19 - - non- Patients Patients

COVID-19 COVID-19

nton 0 0 0 0 No No

0 0 24 3 No No Already exceeding critical No No Already exceeding critical

0 0 0 0 ----Already exceeding critical

0 Already exceeding critical

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

EMResource Relief Hospital Participation

35

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

MOCC-Facilitated vs Direct Contact Transfers MOCC Facilitated

bull Hospital has need to transfer bull Regional State MOCC

contacted bull EMResource reviewed by MOCC

to identify Relief Hospitals bull MOCC connects transferring

hospital to Relief Hospital bull Relief Hospital accepts

patient(s) bull MOCC coordinates EMS PRN

Direct Contact Hospital has need to transfer Regional State MOCC

bypassed EMResource reviewed by hospital

to identify Relief Hospitals Transferring hospital contacts

Relief Hospital directly Relief Hospital accepts

patient(s) MOCC coordinates EMS PRN

36

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Patient Redistribution ndash 5 Key Elements

bull bull bull bull bull

Transferring Hospitals Coordinating entity (MOCCs) Situational awareness platform (EMResource) EMS Relief Hospitals

37

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Relief Hospital Recruitment Challenges

Why were so many hospitals in minimally impacted regions resistant to accept patients bull Fea

bull Fear of introducing bringing COVID-19 into their hospital

r of impending ldquostormrdquo ndash ldquoItrsquos just a matter of time till wersquore Detroitrdquo

Need for Epidemiologic Intelligence

38

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Michigan Patient Transfers (41 to 420)

SE MI SCEC MI West and North MI

Region 2N 2S 1 3 5 6 7 8 TOTAL Transferred In 322 457 41 27 38 15 34 25 959 Transferred Out 275 443 46 54 24 20 20 15 897

~15 via MOCC-Facilitated ~85 VIA Direct Contact ~30 Intra-System Transfers

Source EMResource ndash Self-reported by hospitals 39

UnclassifiedFor Public Use

Bureau of EMS Trauma amp Preparedness

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

MOCCs in Michigan

bull Role Facilitation not control bull Staffing at State MOCC ndash Experienced paramedics EMS control center bull Remote component to SEOC

bull Physician role ndash Consultative problem solving medical leadership

bull Use of statewide hospital status application essential ndash Allows hospitals to connect directly

40

UnclassifiedFor Public Use

DHHS Michigan Department or Health amp Human Services

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Summary bull Relief Hospital concept works bull Statewide MOCC successful in coordinating transfers bull EMResource serves as an invaluable tool for

identifying Relief Hospitals bull Decentralized approach where hospitals in need

contact hospitals with capacity requires minimal central coordination

bull Recruitment of Relief Hospitals can be challenging

41

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

Ronald Stewart MD Chair Department of Surgery UT Health San Antonio Long School of Medicine Eric Epley Executive Director CEO Southwest Texas Regional Advisory Council for Trauma (STRAC)

UnclassifiedFor Public Use 42

~ University - Health System

Regional Disaster Response in Texas Implementation of the

RMOC Concept Ronald M Stewart Eric Epley Brian Eastridge Dudley Wait Joe Palifini Dave Miramontes Craig Cooley Donald

Jenkins and the Southwest Texas Regional Advisory Council Team and

Texas Emergency Medical Task Force Region Leaders

ASPR Tracie Webinar April 24 2020

UnclassifiedFor Public Use 43

SouchweGt Tebullas Region1il Aduisory Council

Introduction

UnclassifiedFor Public Use

bull

bull

Trauma system development

bull Routine multiple small-scale disasters

bull Structured cooperation and communication Trauma system infrastructure for

bull bull

Disaster Stroke STEMI Mental Health Perinatal

bull Trauma System Complete Evolution to EmergencyHealth Care SystemmdashWill use Trauma System andEmergency Health Care System interchangeably

bull Health Care Coalition

bull Right Patient Right Place Right Time 44

THE TEXAS TRAUMA SYSTEM

UnclassifiedFor Public Use

22 TRAUMA SERVICE AREAS

REGIONAL ADVISORY COUNCILS

TRAUMA CENTER DESIGNATIONS

STANDARDS OF CARE

HOSPITAL PREPAREDNESS GRANTS

CONSISTENCY THROUGHOUT URBAN SUBURBAN RURAL AND

FRONTIER

45

Southwest Teus Regional Ad11lsory Council

l The Committee -~

on Trauma 1 middot

EHC System Complex Problem Solving

bull Maximally inclusive with respect to stakeholders bull Dialogue and consensus centered upon bull Whatrsquos the right thing to do for the patient or population being served

bull Timely bull Structured cooperation bull Communication ndash Robust and redundant bull Actionable data

bull Bias for action bull Performance improvement processes

UnclassifiedFor Public Use 46

911 Commission

1) FAILURE OF IMAGINATION

2) FAILURE OF POLICY (A FAILURE TO HAVE THE RIGHT INFRASTRUCTURE IN PLACE)

3) FAILURE OF CAPABILITY (A FAILURE TO HAVE THE RIGHT RESOURCES)

4) FAILURE OF MANAGEMENT (THE FAILURE TO COORDINATE THE AVAILABLE RESOURCES AND INFRASTRUCTURE)

Challenge of Large-Scale Disaster Preparation and Management

UnclassifiedFor Public Use 47

Southwest Tecas Regional Advisory Council

Our Experience

A functioning regional trauma (EHC) system provides the framework for an effective response to large-scale disasters

Education and drills are not enough

Linked regional medical operations centers ( or MOCCs) critical to effective disaster response from all causes

UnclassifiedFor Public Use 48

a

Southwest Texas Regional Advisory Council

Managing Wide-Scale Disasters

UnclassifiedFor Public Use 49

Acute Health Care System

bull Critical for emergency response and treatment of acute illness or injury

bull Mostly private and public mix bull Services to individuals bull Distributed and complex

network of providers bull Decisions made clinically

within minutes to hours

Public Health System

bull Largely responsible for most significant health improvements

bull Safety and wellbeing of populations

bull Multidisciplinary science bull Mainly public with centralized

communication bull Decisions with deliberation

and testing usually takes days

EmergencyManagement System

Local State

Federal Emergency Management Response

These Three Systems Must Function Seamlessly and Flawlessly Together

Acute Health Care System

Public Health

Emergency Management

UnclassifiedFor Public Use 50

Communications Problems Common to failures Disasters

Unworkable and Must have a credible and untested plans workable solution to each of these problemsmdashif we are to improve disaster response Lack of coordinated

response UnclassifiedFor Public Use 51

MEDCOM

bull Trauma Transfers-500mo bull Air Medical Management bull Trauma Team Paging bull MCI load-balancing bull Navigation of mental health

patients via Law Enforcement directly topsychiatric facilities

UnclassifiedFor Public Use 52

D D

D D

How to Integrate Disaster Acute Care and Public Health Systems

bull Trauma MEDCOM Communications Center

bull Regional Medical Operations Center

bull Integrated with Local Emergency Operations Center(EOC)

bull Linked to State Emergency Operations Center

UnclassifiedFor Public Use

bull Linked to Federal Emergency Management System53

Southwest Texas Regional Aduisory Council Regional Medical Operations Center (RMOC)

UnclassifiedFor Public Use

Upregulated MEDCOMmdashdramatically enhanced data and comm Functional for 17 years in San Antonio bull Essential elements

bull Formal agreements insuring collaborationbull Representatives of all major stakeholders in one room-physical or virtualbull Formal communication link to the Emergency Operations Centers (EOC)bull Fault tolerant communications systemsbull Software systems ndashWebEOC software

bull bull bull

Monitor and coordinate all critical hospital capacity Monitor all critical public health data Monitor and coordinate all critical EMS agencies

bull Direct tie to the EOC and SOCbull EMTF functionmdashAbility to physically expand and adapt Emergency Medical Task

Forces amp Mobile Medical Units54

Regional Medical Operations Center (RMOC) Regional Medical Operations Center (RMOC)

UnclassifiedFor Public Use 55

Feasible Plan Must work in

real world conditions

UnclassifiedFor Public Use 56

Southwest Te11as Regional Adv isory Council

RMOC Abilities and Advantages

bull Situational AwarenessmdashRegional Consciousness bull Virtual expansion of bed capacity

bull Distribute to all regional facilitiesmdashnot just a few ndashMany Hands Make Light Work bull Proven many times over 15 yearsmdashdistribution of 1000s of patients over a few days

bull Enables health care regional response teams bull Multi-agency rescue teamsmdashswift water rescue etc bull Mobile medical unitsmdashtemporary hospital replacements or augments

bull Load balancing during a surge of patients bull Network with other regions ndash8 RMOC equivalents in Texas bull Integration of Public Health Acute Care and Disaster Management Systems

UnclassifiedFor Public Use 57

Vancouver

Seattle

Idaho Oregon

Nevada

San Francisco

California

lls Angeles

Montana No11 Dakota

Minnesota

South Dakcta

Wyoming

Wisconsin

Iowa Ne~raska

Toronto c ~New Y0rk Boston Detroit middot

ChicatJo middotimiddot New r ark

Denver Oli io

St Louis Kansas

K~ ntucilty Vitgin 1c1

tfort Ca r0 l1na

New Mexico Arlltansas

Atla11ta Oaas

Georgiamp

Texas

Houston

Monterrey C - Gulf of

Miami

RMOC Response and Function to COVID-19

UnclassifiedFor Public Use 58

INTERNAL REPORT - PHI DATA This report contains Protected Health Information and is not intended for public distribution

Date COVID+ Patients COVD+ in ICU

04212020 82

04202020 81 -

04192020 81

Normal

Part ici pating HCS COVID Data as of 0815 Zl-Apr-20

VentBed Data as of 0910 21-Apr-20

41

41

41

COVID+ on Ventilator

24

25

24

BTRAC

All Healthcare Systems

Available Vents I Total Vents Available Vents

554 713 7896

514 710 7296 - ~ -

555 704 7996

Healthcare System Stress Score

I

Available Staffed Total Staffed Available Staffed Beds Beds Beds

1752 4 730 3796

1792 4 700 3896 - - - - - 7 1635 4707 3596

Severe

UnclassifiedFor Public Use 59

INTERNAL REPORT - PHI DAT A This report contains Protected Health Information and is not intended for public distribution

San Antonio Healthcare Systems COVI D-19 Patient Count

Positive Patients on 4212020

Positive Patients Trend 312212020 - 412112020

322 327 411 4 6 4 11 4 16

Systems Reporting Daily Morning Data

Health Sys I Heal th Sys2 HS3 HS4 HSS HS6

PUI Patients on 4212020

82 50

PUI Patients Trend 312012020 - 42112020

80

60

40 38

20

o __ _________________ _

4 21 322 3 27 4 I 4 6 41 I 4 1 6 42 1

H Tuesday April Z1 2020 STll=IAC _c

TOT AL Patients on 4212020

132

TOTAL Patients Trend 312212020 - 412112020

150 151

100

50

o __ __________________ _

3122 327 4 1 4 16 4 1 1 4 16 42 1

UnclassifiedFor Public Use 60

HOSPITALS Due DAILY 0900 hrs Hospital PPE IDR Materials Status Medical Dashboard (Bed and Ventilator Status) httpserisstracorgeoc7

EMS Due WEEKLY Friday 1200 hrs httpswwwsurveymonkeycomrEMSPPE2

ALL OTHER Coalition and ARHC Members Due WEEKLY Friday 1200 hrs https www surveymonkeycomrRMOCPPEOuery

1900 041220

Number of Regional Hospitals Reporting PPE Shortfall amp Days Remaining Until Depletion 5 - 7 Da s 8 - 11 Da s 12 - 14 Da s 15+ Da s

0 8 14 5 Data derived from facilities Hospital PPE IDR Materials Status - Facilities listed have indicated a disruption in their supply chain for any of the following PPE N95s Surgical Masks Gowns Gloves Face Shields Goggles

UnclassifiedFor Public Use 61

1015

Weekly COVID-19 Update Epidemiology Program

39 191 97 Tota l Cases Reported Tota l Deaths Re po rted Ever Hospita lized Adm itted to ICU

VI

45

40

35

~ 30 ro u 0 25

1 20

sect 15 z

10

5

0

23

Cases of COVID-19 by Date of Illness Onset (n=880)1 and Cumulative by Date Reported Bexar County 4182020

Female( )Ma le 51 49

210 217 224 32 39 316 323 330 46 413

- Number of Cases - cumulative Cases

1 aased on cor1pleted d31 ai 3s or 4181020 a t 800 PM dditiomd crases 3re 1111der feview

1200

t moo V

QI VI ro u

800 0

~ QI 0

- 600 E 0

u

Nl z ii - 400 ~ _

ro S

- 200 E u

-0

CITY OF SAN ANTONIO METROPOLITAN HEALTH DISTRICT

so 276 Mechanica l Venti lat ion Recovered

Percentage of Cases by Raceethnicity

American IndianAlaska Native

Asian

Black

White

Hispanic

Other

Cases by Age Group

~~ I 39 4n1 i 300 sect 200 z

100 3 0 +------------------~~~~-~~ ----r-~ ~ ~ -

17

0-17 18-40 41-64 65+

Age Grou p in Yea rs

Median ace - 46 years (age range 0-100 years)

UnclassifiedFor Public Use 62

RMOCs Mobile Drive Through COVID-19 Testing over 268000 Square Miles

UnclassifiedFor Public Use 63

= sect111ntomo tprrssmiddotXrws uesce ~

NEW5

Texas San Antonio officials launch investigations of nursing home overrun by coronavirus

LaurenCan1ba Apri112Q20 UpdacedApfd-12020212pm fWBinGi P 0

COVJCgt-19 ~ uitefldid lifo iil5 w~ kriew it inTeitas tradeLmithequtiOllsyouw1nt

nswered illd the issues YMI think we

sAQllid be lnvmlgadllg lndodamp- )Our

email iind an pounditpessbullNllWS journ11Nt will

follow up

Hot Spot Evaluation and Coordination

UnclassifiedFor Public Use 64

RMOC Function in COVID-19 Response

bull Situational awareness bull Integration of public health acute health care and disaster

management functions bull Actionable data from consolidating public health and acute health

care data sources bull Controlling and coordinating hot-spots bull Drive through testing management across the entire State bull Ability to Load balance across multiple health systems and

organizations UnclassifiedFor Public Use 65

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

John Quiroz RN Nurse Manager Los Angeles County Emergency Medical Services

UnclassifiedFor Public Use 66

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Los Angeles (LA) County Medical Operations Coordination Cell (MOCC)

bull 247 Medical amp Health Coordinator for the County and Region I

bull Coordinate Patient Transfers and Transportation bull Coordinate medical and heath resource management bull 911 Providers Hospitals LTC Clinics Dialysis Surgical

67

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATION GATEWAY

Los Angeles County and Region I

68

ifornia Reg1ions

Coastal OES Region n

Southem oes Regiion I

Inl and OES Region IV

Soutiheim Santa Barbara OES Reg Ion VI

I

Kerrn

Los Angeles

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Normal Operations vs Emergency and Disaster Response

Normal Operationsbull DHS Hospital and Clini

System bull EMTALA Transfers bull Air Medical bull Hyperbaric Chamber bull MCI Patient

Destinations bull TransferTransport

c

Emergency Disaster bull Hospital evacuations bull Resource Request bull Alternate Care Sites ndash Mercy ndash LASH ndash IsolationQuarantine

bull TransferTransport bull Prehospital Care Policy

69

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Keys to Success

bull 247 Base of Operationsbull Communicationsndash Telephony Radio Internet ReddiNet

bull DOC Room to expand operation during disasterbull Information System to document and analyze all lines

of businessbull Trained and talented staffbull Planning and exercise

70

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

John Hick MD Hennepin Healthcare MN

UnclassifiedFor Public Use 71

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Minnesota SHCC bull Statewide Healthcare Coordination Centerbull Located at State EOC as well as virtual ndash roughly

40 people directly engaged including regionalleads

bull Joint MDH HSEM MHA 8 regional MN coalitionconstruct

bull Main areas of planning responsendash ndash ndash ndash ndash

Referrals and transfers Alternate care sites Long term care ndash reactive and proactive PPE policy and acquisition Ventilator medical supply acquisition

72

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Referrals and Transfers bull Single phone number for LTC issues including hospital discharge and

COVID + patient support (eg assisted living transfer to COVID +designated SNF)

bull Co-located with SEOC public hotline but different staffing numbers bull Single (separate) phone number for ICU referrals ndash Mainly for greater MN but also inter-metro ndash Awareness of resources on MnTrac and real-time health system

information ndash Also provides direct connection to critical care consultation ndash May also be used to make triage decisions if referral needed and

no resources available (care-in-place recommendations) ndash May also be used to distribute load

73

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Staffing bull

bull

bull

bull

Call-taker ndash Medical background preferred ndash ndash

Gatekeeper for referral to SME May connect caller with resources and then referrals handled per usual

Shift Supervisor ndash ndash

Clinical background and experience with bed placement (eg house nursing supervisor) Manages information resource availability with facilities and more complicatedsituations

Clinician on-call ndash ndash

Critical care Contacts with each major health system critical care for ECMO and other resourceallocation situations

Unit supervisor ndash Works with SHCC manager on overall operations processes protocols

74

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Triggers

bull

bull

LTC ndash ndash ndash

Difficulty obtaining hospital discharges for LTC patients Achieved and hotline operational (Note ndash hotline also coordinates connections to infection preventioncontrol MDH Health Regulation Division palliative care consultations and can trigger strike team evaluation staffing support transfer support)

ICU ndash ndash ndash

lt 10 ICU beds available statewide Request from MHA or a coalition due to difficulty coordinating destinations Further triggers for engagement of clinician at request or when no ICU bedsavailable for reasonable match

75

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Other uses considerations

bull Matching to EMS transport services bull Patient ICU transfer considerations ndash Need for higher level of care ndash first priority ndash ECMO ventilators etc

bull Patients presenting to facility that lacks appropriate resources atbaseline

ndash

ndash

Load balancing ndash second priority bull Convalescent patients bull

bull

Intubated and stable patients (regional ndash if significant capacity under-utilized) Riskbenefit considerations

Resource movement ndash eg ventilators (vs anesthesia machines) or staff (virtual or in-person)

76

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Question amp Answer

77

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Contact Us

asprtraciehhsgov 1-844-5-TRACIE askasprtraciehhsgov

78

  • Developing a Healthcare Coalition Pediatric Surge Annex
  • ASPR TRACIE Three Domains
  • Resources
  • Overview of AAP and Pediatric Centers of Excellence
  • Overview of AAP and Pediatric Centers of Excellence
  • Executive Summary
  • MOCCs Problem Statement
  • A MOCC Aims to
  • MOCCs Concept
  • MOCCs | General Activity Summary
  • MOCCs Toolkit
  • Deanna Dahl-Grove MD FAAP Associate Professor Pediatric Emergency Medicine Rainbow Babies and Childrenrsquos Hospital Member AAP CoDPR Executive Committee13
  • Western Washington MOCC
  • King County LTCF Outbreak
  • Single LTCF - Single Hospital
  • Medical Operations Coordinating Cell
  • Regional COVID Coordinating Center ndash Western Washington
  • Two Surveillance Pillars of the RC3
  • Two Coordination Pillars of the RC3
  • Emergency Response Platform - Microsoft
  • Emergency Response Platform - Microsoft
  • Christopher Newton MD13Associate Professor of Surgery Division of Pediatric Surgery Director of Trauma Care UCSF Benioff Childrenrsquos Hospital Oakland13
  • Michiganrsquos Healthcare Preparedness Program
  • Michigan COVID-19
  • Michigan COVID-19
  • Detroit vs New York City
  • Detroit vs New York City
  • Michigan Healthcare Surge Strategy Goal
  • Michigan Healthcare Surge Strategy Components
  • Relief Hospitals vs Alternate Care Sites
  • Relief Hospital ldquoAskrdquo
  • Relief Hospitals and Patient Redistribution
  • Statewide Inter-Hospital Coordination Unit
  • MOCCs and Patient Redistribution
  • EMResource Relief Hospital Participation
  • MOCC-Facilitated vs Direct Contact Transfers
  • Patient Redistribution ndash 5 Key Elements
  • Relief Hospital Recruitment Challenges
  • Michigan Patient Transfers (41 to 420)
  • MOCCs in Michigan
  • Summary
  • Sarita Chung MD FAAP13Director of Disaster Preparedness Division of Emergency Medicine Childrenrsquos Hospital Boston Member American Academy of Pediatrics (AAP) Council on Disaster Preparedness and Recovery13
  • Regional Disaster Response in Texas Implementation of the RMOC Concept
  • Introduction
  • The Texas Trauma System
  • EHC System Complex Problem Solving
  • 911 Commission
  • Our Experience
  • Managing Wide-Scale Disasters
  • Acute Health Care SystemPublic Health Emergency Management
  • Problems Common to DisastersMust have a credible and workable solution to each of these problemsmdashif we are to improve disaster response
  • MEDCOM
  • How to Integrate Disaster Acute Care and Public Health Systems
  • Regional Medical Operations Center(RMOC)
  • Regional Medical Operations Center
  • Feasible Plan Must work in real world conditions
  • RMOC Abilities and Advantages
  • RMOC Response and Function to COVID-19
  • STRAC Report
  • STRAC Report
  • STRAC Report
  • Weekly COVID-19 Update
  • RMOCsMobile Drive Through COVID-19 Testing over 268000 Square Miles
  • Hot Spot Evaluation and Coordination
  • RMOC Function in COVID-19 Response
  • Moderator Roundtable
  • Los Angeles (LA) County Medical Operations Coordination Cell (MOCC)
  • Los Angeles County and Region I
  • Normal Operations vs Emergency and DisasterResponse
  • Keys to Success
  • Moderator Roundtable
  • Minnesota SHCC
  • Referrals and Transfers
  • Staffing
  • Triggers
  • Other uses considerations
  • Question amp Answer
  • Contact Us

UnclassifiedFor Public Use ASPR TR AC IE ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Detroit vs New York City

1 1 I 11111 111 11 11 1111 1 II II 1 1 1

400

300

200

COVID-19 Daily Hospital Admissions Per 1 Million PopulationNew York City vs Detroit

40-Day Post-Outbreak Mortality bull NY City 646 deaths per million bull Detroit 919 deaths per million

100

0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21

NY City Detroit

Source MI EMResource

NYC NYC Department of Health and Mental Hygiene 27

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Michigan Healthcare Surge Strategy Goal bull Save lives and reduce pain and suffering by optimizing

the use of the statersquos healthcare resources ndash Extend conventional standards of care to as many

patients as possible ndash Minimize the need for crisis standards of care bull Especially while conventional capacity exists

28

UnclassifiedFor Public Use

--

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Michigan Healthcare Surge Strategy Components bull Relief Hospitals

bull Alternate Care Sites EMS

ndash Home Care Sites

ndash Relief Personnel

29

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Relief Hospitals vs Alternate Care Sites bull Relief Hospitals The objective is to extend the

conventional standard of care to as many citizens in need as possible (ie minimize the need to move intocrisis standards of care)

bull Alternate Care Sites (ACS) The objective is to delivercrisis standards of care (as close to the conventional standard of care as possible) in extreme conditions in which the conventional standard of care can not be provided at overloaded hospitals

30

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Relief Hospital ldquoAskrdquo bull Hospitals have been previously asked to be able to

surge an additional 20 above average daily census ndash Increased to 50 ldquosuper surgerdquo

bull Relief Hospitals provide 10 of their expanded capacity to assist severely impacted hospitals ndash While preserving 50 of super-surge capacity bull Many hospitals at very low census

31

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Relief Hospitals and Patient Redistribution

bull Intra-Health System Transfer ndash Coordinated by specific health system

bull Intra-Regional Transfer ndash Coordinated by Regional Medical Coordination Center

bull Statewide Transfer ndash Coordinated by Inter-Hospital Coordination Unit bull AKA Medical Operations Coordination Cell (MOCC)

32

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Statewide Inter-Hospital Coordination Unit State EmergencyOperations Center

Planning Finance Operations

Health Branch

Inter-HospitalCoordination Unit

Physician Consultant

EMS Coordination Group

Logistics

MDHHS Health Emergency Operations

Center

Medical Operations

Coordination Cell

33

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

MOCCs and Patient Redistribution Regional Medical

Coordination Center bull Relief hospitals declare status on

EMResource bull RMCC receives request from

transferring hospital bull RMCC identifies Relief Hospital(s) bull Transferring hospital contacts

Relief Hospital directly bull Relief Hospital accepts patient(s) bull RMCC coordinates EMS PRN

Statewide Inter-Hospital Coordination Unit

Relief hospitals declare status on EMResource

IHCU receives request from RMCC on behalf of transferring hospital

IHCU identifies Relief Hospital(s) Transferring hospital contacts Relief

Hospital directly Relief Hospital accepts patient(s) IHCU coordinates EMS PRN

34

UnclassifiedFor Public Use

Critical 2 Critical 3 Non- 4 Non- Willing to Willing to Comment Care Bed - Care Bed - Critical Critical Take Take Non-COVID-19 non- Care Bed- Care Bed - COVID-19 COVID-19

COVID-19 COVID-19 non- Patients Patients COVID-19

No Yes

22 0 0 o - 4 4 16 24

1 1 5 5

h Ctr 40 8 8 10

1 0 5 5

68 13 34 51

2 Critical 3 Non- 4 Non- Willing to Willing to Comment Care Bed Critical Critical Take Take Non-bull non- Care Bed Care Bed COVID-19 COVID-19 COVID-19 - - non- Patients Patients

COVID-19 COVID-19

nton 0 0 0 0 No No

0 0 24 3 No No Already exceeding critical No No Already exceeding critical

0 0 0 0 ----Already exceeding critical

0 Already exceeding critical

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

EMResource Relief Hospital Participation

35

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

MOCC-Facilitated vs Direct Contact Transfers MOCC Facilitated

bull Hospital has need to transfer bull Regional State MOCC

contacted bull EMResource reviewed by MOCC

to identify Relief Hospitals bull MOCC connects transferring

hospital to Relief Hospital bull Relief Hospital accepts

patient(s) bull MOCC coordinates EMS PRN

Direct Contact Hospital has need to transfer Regional State MOCC

bypassed EMResource reviewed by hospital

to identify Relief Hospitals Transferring hospital contacts

Relief Hospital directly Relief Hospital accepts

patient(s) MOCC coordinates EMS PRN

36

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Patient Redistribution ndash 5 Key Elements

bull bull bull bull bull

Transferring Hospitals Coordinating entity (MOCCs) Situational awareness platform (EMResource) EMS Relief Hospitals

37

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Relief Hospital Recruitment Challenges

Why were so many hospitals in minimally impacted regions resistant to accept patients bull Fea

bull Fear of introducing bringing COVID-19 into their hospital

r of impending ldquostormrdquo ndash ldquoItrsquos just a matter of time till wersquore Detroitrdquo

Need for Epidemiologic Intelligence

38

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Michigan Patient Transfers (41 to 420)

SE MI SCEC MI West and North MI

Region 2N 2S 1 3 5 6 7 8 TOTAL Transferred In 322 457 41 27 38 15 34 25 959 Transferred Out 275 443 46 54 24 20 20 15 897

~15 via MOCC-Facilitated ~85 VIA Direct Contact ~30 Intra-System Transfers

Source EMResource ndash Self-reported by hospitals 39

UnclassifiedFor Public Use

Bureau of EMS Trauma amp Preparedness

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

MOCCs in Michigan

bull Role Facilitation not control bull Staffing at State MOCC ndash Experienced paramedics EMS control center bull Remote component to SEOC

bull Physician role ndash Consultative problem solving medical leadership

bull Use of statewide hospital status application essential ndash Allows hospitals to connect directly

40

UnclassifiedFor Public Use

DHHS Michigan Department or Health amp Human Services

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Summary bull Relief Hospital concept works bull Statewide MOCC successful in coordinating transfers bull EMResource serves as an invaluable tool for

identifying Relief Hospitals bull Decentralized approach where hospitals in need

contact hospitals with capacity requires minimal central coordination

bull Recruitment of Relief Hospitals can be challenging

41

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

Ronald Stewart MD Chair Department of Surgery UT Health San Antonio Long School of Medicine Eric Epley Executive Director CEO Southwest Texas Regional Advisory Council for Trauma (STRAC)

UnclassifiedFor Public Use 42

~ University - Health System

Regional Disaster Response in Texas Implementation of the

RMOC Concept Ronald M Stewart Eric Epley Brian Eastridge Dudley Wait Joe Palifini Dave Miramontes Craig Cooley Donald

Jenkins and the Southwest Texas Regional Advisory Council Team and

Texas Emergency Medical Task Force Region Leaders

ASPR Tracie Webinar April 24 2020

UnclassifiedFor Public Use 43

SouchweGt Tebullas Region1il Aduisory Council

Introduction

UnclassifiedFor Public Use

bull

bull

Trauma system development

bull Routine multiple small-scale disasters

bull Structured cooperation and communication Trauma system infrastructure for

bull bull

Disaster Stroke STEMI Mental Health Perinatal

bull Trauma System Complete Evolution to EmergencyHealth Care SystemmdashWill use Trauma System andEmergency Health Care System interchangeably

bull Health Care Coalition

bull Right Patient Right Place Right Time 44

THE TEXAS TRAUMA SYSTEM

UnclassifiedFor Public Use

22 TRAUMA SERVICE AREAS

REGIONAL ADVISORY COUNCILS

TRAUMA CENTER DESIGNATIONS

STANDARDS OF CARE

HOSPITAL PREPAREDNESS GRANTS

CONSISTENCY THROUGHOUT URBAN SUBURBAN RURAL AND

FRONTIER

45

Southwest Teus Regional Ad11lsory Council

l The Committee -~

on Trauma 1 middot

EHC System Complex Problem Solving

bull Maximally inclusive with respect to stakeholders bull Dialogue and consensus centered upon bull Whatrsquos the right thing to do for the patient or population being served

bull Timely bull Structured cooperation bull Communication ndash Robust and redundant bull Actionable data

bull Bias for action bull Performance improvement processes

UnclassifiedFor Public Use 46

911 Commission

1) FAILURE OF IMAGINATION

2) FAILURE OF POLICY (A FAILURE TO HAVE THE RIGHT INFRASTRUCTURE IN PLACE)

3) FAILURE OF CAPABILITY (A FAILURE TO HAVE THE RIGHT RESOURCES)

4) FAILURE OF MANAGEMENT (THE FAILURE TO COORDINATE THE AVAILABLE RESOURCES AND INFRASTRUCTURE)

Challenge of Large-Scale Disaster Preparation and Management

UnclassifiedFor Public Use 47

Southwest Tecas Regional Advisory Council

Our Experience

A functioning regional trauma (EHC) system provides the framework for an effective response to large-scale disasters

Education and drills are not enough

Linked regional medical operations centers ( or MOCCs) critical to effective disaster response from all causes

UnclassifiedFor Public Use 48

a

Southwest Texas Regional Advisory Council

Managing Wide-Scale Disasters

UnclassifiedFor Public Use 49

Acute Health Care System

bull Critical for emergency response and treatment of acute illness or injury

bull Mostly private and public mix bull Services to individuals bull Distributed and complex

network of providers bull Decisions made clinically

within minutes to hours

Public Health System

bull Largely responsible for most significant health improvements

bull Safety and wellbeing of populations

bull Multidisciplinary science bull Mainly public with centralized

communication bull Decisions with deliberation

and testing usually takes days

EmergencyManagement System

Local State

Federal Emergency Management Response

These Three Systems Must Function Seamlessly and Flawlessly Together

Acute Health Care System

Public Health

Emergency Management

UnclassifiedFor Public Use 50

Communications Problems Common to failures Disasters

Unworkable and Must have a credible and untested plans workable solution to each of these problemsmdashif we are to improve disaster response Lack of coordinated

response UnclassifiedFor Public Use 51

MEDCOM

bull Trauma Transfers-500mo bull Air Medical Management bull Trauma Team Paging bull MCI load-balancing bull Navigation of mental health

patients via Law Enforcement directly topsychiatric facilities

UnclassifiedFor Public Use 52

D D

D D

How to Integrate Disaster Acute Care and Public Health Systems

bull Trauma MEDCOM Communications Center

bull Regional Medical Operations Center

bull Integrated with Local Emergency Operations Center(EOC)

bull Linked to State Emergency Operations Center

UnclassifiedFor Public Use

bull Linked to Federal Emergency Management System53

Southwest Texas Regional Aduisory Council Regional Medical Operations Center (RMOC)

UnclassifiedFor Public Use

Upregulated MEDCOMmdashdramatically enhanced data and comm Functional for 17 years in San Antonio bull Essential elements

bull Formal agreements insuring collaborationbull Representatives of all major stakeholders in one room-physical or virtualbull Formal communication link to the Emergency Operations Centers (EOC)bull Fault tolerant communications systemsbull Software systems ndashWebEOC software

bull bull bull

Monitor and coordinate all critical hospital capacity Monitor all critical public health data Monitor and coordinate all critical EMS agencies

bull Direct tie to the EOC and SOCbull EMTF functionmdashAbility to physically expand and adapt Emergency Medical Task

Forces amp Mobile Medical Units54

Regional Medical Operations Center (RMOC) Regional Medical Operations Center (RMOC)

UnclassifiedFor Public Use 55

Feasible Plan Must work in

real world conditions

UnclassifiedFor Public Use 56

Southwest Te11as Regional Adv isory Council

RMOC Abilities and Advantages

bull Situational AwarenessmdashRegional Consciousness bull Virtual expansion of bed capacity

bull Distribute to all regional facilitiesmdashnot just a few ndashMany Hands Make Light Work bull Proven many times over 15 yearsmdashdistribution of 1000s of patients over a few days

bull Enables health care regional response teams bull Multi-agency rescue teamsmdashswift water rescue etc bull Mobile medical unitsmdashtemporary hospital replacements or augments

bull Load balancing during a surge of patients bull Network with other regions ndash8 RMOC equivalents in Texas bull Integration of Public Health Acute Care and Disaster Management Systems

UnclassifiedFor Public Use 57

Vancouver

Seattle

Idaho Oregon

Nevada

San Francisco

California

lls Angeles

Montana No11 Dakota

Minnesota

South Dakcta

Wyoming

Wisconsin

Iowa Ne~raska

Toronto c ~New Y0rk Boston Detroit middot

ChicatJo middotimiddot New r ark

Denver Oli io

St Louis Kansas

K~ ntucilty Vitgin 1c1

tfort Ca r0 l1na

New Mexico Arlltansas

Atla11ta Oaas

Georgiamp

Texas

Houston

Monterrey C - Gulf of

Miami

RMOC Response and Function to COVID-19

UnclassifiedFor Public Use 58

INTERNAL REPORT - PHI DATA This report contains Protected Health Information and is not intended for public distribution

Date COVID+ Patients COVD+ in ICU

04212020 82

04202020 81 -

04192020 81

Normal

Part ici pating HCS COVID Data as of 0815 Zl-Apr-20

VentBed Data as of 0910 21-Apr-20

41

41

41

COVID+ on Ventilator

24

25

24

BTRAC

All Healthcare Systems

Available Vents I Total Vents Available Vents

554 713 7896

514 710 7296 - ~ -

555 704 7996

Healthcare System Stress Score

I

Available Staffed Total Staffed Available Staffed Beds Beds Beds

1752 4 730 3796

1792 4 700 3896 - - - - - 7 1635 4707 3596

Severe

UnclassifiedFor Public Use 59

INTERNAL REPORT - PHI DAT A This report contains Protected Health Information and is not intended for public distribution

San Antonio Healthcare Systems COVI D-19 Patient Count

Positive Patients on 4212020

Positive Patients Trend 312212020 - 412112020

322 327 411 4 6 4 11 4 16

Systems Reporting Daily Morning Data

Health Sys I Heal th Sys2 HS3 HS4 HSS HS6

PUI Patients on 4212020

82 50

PUI Patients Trend 312012020 - 42112020

80

60

40 38

20

o __ _________________ _

4 21 322 3 27 4 I 4 6 41 I 4 1 6 42 1

H Tuesday April Z1 2020 STll=IAC _c

TOT AL Patients on 4212020

132

TOTAL Patients Trend 312212020 - 412112020

150 151

100

50

o __ __________________ _

3122 327 4 1 4 16 4 1 1 4 16 42 1

UnclassifiedFor Public Use 60

HOSPITALS Due DAILY 0900 hrs Hospital PPE IDR Materials Status Medical Dashboard (Bed and Ventilator Status) httpserisstracorgeoc7

EMS Due WEEKLY Friday 1200 hrs httpswwwsurveymonkeycomrEMSPPE2

ALL OTHER Coalition and ARHC Members Due WEEKLY Friday 1200 hrs https www surveymonkeycomrRMOCPPEOuery

1900 041220

Number of Regional Hospitals Reporting PPE Shortfall amp Days Remaining Until Depletion 5 - 7 Da s 8 - 11 Da s 12 - 14 Da s 15+ Da s

0 8 14 5 Data derived from facilities Hospital PPE IDR Materials Status - Facilities listed have indicated a disruption in their supply chain for any of the following PPE N95s Surgical Masks Gowns Gloves Face Shields Goggles

UnclassifiedFor Public Use 61

1015

Weekly COVID-19 Update Epidemiology Program

39 191 97 Tota l Cases Reported Tota l Deaths Re po rted Ever Hospita lized Adm itted to ICU

VI

45

40

35

~ 30 ro u 0 25

1 20

sect 15 z

10

5

0

23

Cases of COVID-19 by Date of Illness Onset (n=880)1 and Cumulative by Date Reported Bexar County 4182020

Female( )Ma le 51 49

210 217 224 32 39 316 323 330 46 413

- Number of Cases - cumulative Cases

1 aased on cor1pleted d31 ai 3s or 4181020 a t 800 PM dditiomd crases 3re 1111der feview

1200

t moo V

QI VI ro u

800 0

~ QI 0

- 600 E 0

u

Nl z ii - 400 ~ _

ro S

- 200 E u

-0

CITY OF SAN ANTONIO METROPOLITAN HEALTH DISTRICT

so 276 Mechanica l Venti lat ion Recovered

Percentage of Cases by Raceethnicity

American IndianAlaska Native

Asian

Black

White

Hispanic

Other

Cases by Age Group

~~ I 39 4n1 i 300 sect 200 z

100 3 0 +------------------~~~~-~~ ----r-~ ~ ~ -

17

0-17 18-40 41-64 65+

Age Grou p in Yea rs

Median ace - 46 years (age range 0-100 years)

UnclassifiedFor Public Use 62

RMOCs Mobile Drive Through COVID-19 Testing over 268000 Square Miles

UnclassifiedFor Public Use 63

= sect111ntomo tprrssmiddotXrws uesce ~

NEW5

Texas San Antonio officials launch investigations of nursing home overrun by coronavirus

LaurenCan1ba Apri112Q20 UpdacedApfd-12020212pm fWBinGi P 0

COVJCgt-19 ~ uitefldid lifo iil5 w~ kriew it inTeitas tradeLmithequtiOllsyouw1nt

nswered illd the issues YMI think we

sAQllid be lnvmlgadllg lndodamp- )Our

email iind an pounditpessbullNllWS journ11Nt will

follow up

Hot Spot Evaluation and Coordination

UnclassifiedFor Public Use 64

RMOC Function in COVID-19 Response

bull Situational awareness bull Integration of public health acute health care and disaster

management functions bull Actionable data from consolidating public health and acute health

care data sources bull Controlling and coordinating hot-spots bull Drive through testing management across the entire State bull Ability to Load balance across multiple health systems and

organizations UnclassifiedFor Public Use 65

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

John Quiroz RN Nurse Manager Los Angeles County Emergency Medical Services

UnclassifiedFor Public Use 66

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Los Angeles (LA) County Medical Operations Coordination Cell (MOCC)

bull 247 Medical amp Health Coordinator for the County and Region I

bull Coordinate Patient Transfers and Transportation bull Coordinate medical and heath resource management bull 911 Providers Hospitals LTC Clinics Dialysis Surgical

67

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATION GATEWAY

Los Angeles County and Region I

68

ifornia Reg1ions

Coastal OES Region n

Southem oes Regiion I

Inl and OES Region IV

Soutiheim Santa Barbara OES Reg Ion VI

I

Kerrn

Los Angeles

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Normal Operations vs Emergency and Disaster Response

Normal Operationsbull DHS Hospital and Clini

System bull EMTALA Transfers bull Air Medical bull Hyperbaric Chamber bull MCI Patient

Destinations bull TransferTransport

c

Emergency Disaster bull Hospital evacuations bull Resource Request bull Alternate Care Sites ndash Mercy ndash LASH ndash IsolationQuarantine

bull TransferTransport bull Prehospital Care Policy

69

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Keys to Success

bull 247 Base of Operationsbull Communicationsndash Telephony Radio Internet ReddiNet

bull DOC Room to expand operation during disasterbull Information System to document and analyze all lines

of businessbull Trained and talented staffbull Planning and exercise

70

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

John Hick MD Hennepin Healthcare MN

UnclassifiedFor Public Use 71

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Minnesota SHCC bull Statewide Healthcare Coordination Centerbull Located at State EOC as well as virtual ndash roughly

40 people directly engaged including regionalleads

bull Joint MDH HSEM MHA 8 regional MN coalitionconstruct

bull Main areas of planning responsendash ndash ndash ndash ndash

Referrals and transfers Alternate care sites Long term care ndash reactive and proactive PPE policy and acquisition Ventilator medical supply acquisition

72

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Referrals and Transfers bull Single phone number for LTC issues including hospital discharge and

COVID + patient support (eg assisted living transfer to COVID +designated SNF)

bull Co-located with SEOC public hotline but different staffing numbers bull Single (separate) phone number for ICU referrals ndash Mainly for greater MN but also inter-metro ndash Awareness of resources on MnTrac and real-time health system

information ndash Also provides direct connection to critical care consultation ndash May also be used to make triage decisions if referral needed and

no resources available (care-in-place recommendations) ndash May also be used to distribute load

73

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Staffing bull

bull

bull

bull

Call-taker ndash Medical background preferred ndash ndash

Gatekeeper for referral to SME May connect caller with resources and then referrals handled per usual

Shift Supervisor ndash ndash

Clinical background and experience with bed placement (eg house nursing supervisor) Manages information resource availability with facilities and more complicatedsituations

Clinician on-call ndash ndash

Critical care Contacts with each major health system critical care for ECMO and other resourceallocation situations

Unit supervisor ndash Works with SHCC manager on overall operations processes protocols

74

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Triggers

bull

bull

LTC ndash ndash ndash

Difficulty obtaining hospital discharges for LTC patients Achieved and hotline operational (Note ndash hotline also coordinates connections to infection preventioncontrol MDH Health Regulation Division palliative care consultations and can trigger strike team evaluation staffing support transfer support)

ICU ndash ndash ndash

lt 10 ICU beds available statewide Request from MHA or a coalition due to difficulty coordinating destinations Further triggers for engagement of clinician at request or when no ICU bedsavailable for reasonable match

75

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Other uses considerations

bull Matching to EMS transport services bull Patient ICU transfer considerations ndash Need for higher level of care ndash first priority ndash ECMO ventilators etc

bull Patients presenting to facility that lacks appropriate resources atbaseline

ndash

ndash

Load balancing ndash second priority bull Convalescent patients bull

bull

Intubated and stable patients (regional ndash if significant capacity under-utilized) Riskbenefit considerations

Resource movement ndash eg ventilators (vs anesthesia machines) or staff (virtual or in-person)

76

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Question amp Answer

77

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Contact Us

asprtraciehhsgov 1-844-5-TRACIE askasprtraciehhsgov

78

  • Developing a Healthcare Coalition Pediatric Surge Annex
  • ASPR TRACIE Three Domains
  • Resources
  • Overview of AAP and Pediatric Centers of Excellence
  • Overview of AAP and Pediatric Centers of Excellence
  • Executive Summary
  • MOCCs Problem Statement
  • A MOCC Aims to
  • MOCCs Concept
  • MOCCs | General Activity Summary
  • MOCCs Toolkit
  • Deanna Dahl-Grove MD FAAP Associate Professor Pediatric Emergency Medicine Rainbow Babies and Childrenrsquos Hospital Member AAP CoDPR Executive Committee13
  • Western Washington MOCC
  • King County LTCF Outbreak
  • Single LTCF - Single Hospital
  • Medical Operations Coordinating Cell
  • Regional COVID Coordinating Center ndash Western Washington
  • Two Surveillance Pillars of the RC3
  • Two Coordination Pillars of the RC3
  • Emergency Response Platform - Microsoft
  • Emergency Response Platform - Microsoft
  • Christopher Newton MD13Associate Professor of Surgery Division of Pediatric Surgery Director of Trauma Care UCSF Benioff Childrenrsquos Hospital Oakland13
  • Michiganrsquos Healthcare Preparedness Program
  • Michigan COVID-19
  • Michigan COVID-19
  • Detroit vs New York City
  • Detroit vs New York City
  • Michigan Healthcare Surge Strategy Goal
  • Michigan Healthcare Surge Strategy Components
  • Relief Hospitals vs Alternate Care Sites
  • Relief Hospital ldquoAskrdquo
  • Relief Hospitals and Patient Redistribution
  • Statewide Inter-Hospital Coordination Unit
  • MOCCs and Patient Redistribution
  • EMResource Relief Hospital Participation
  • MOCC-Facilitated vs Direct Contact Transfers
  • Patient Redistribution ndash 5 Key Elements
  • Relief Hospital Recruitment Challenges
  • Michigan Patient Transfers (41 to 420)
  • MOCCs in Michigan
  • Summary
  • Sarita Chung MD FAAP13Director of Disaster Preparedness Division of Emergency Medicine Childrenrsquos Hospital Boston Member American Academy of Pediatrics (AAP) Council on Disaster Preparedness and Recovery13
  • Regional Disaster Response in Texas Implementation of the RMOC Concept
  • Introduction
  • The Texas Trauma System
  • EHC System Complex Problem Solving
  • 911 Commission
  • Our Experience
  • Managing Wide-Scale Disasters
  • Acute Health Care SystemPublic Health Emergency Management
  • Problems Common to DisastersMust have a credible and workable solution to each of these problemsmdashif we are to improve disaster response
  • MEDCOM
  • How to Integrate Disaster Acute Care and Public Health Systems
  • Regional Medical Operations Center(RMOC)
  • Regional Medical Operations Center
  • Feasible Plan Must work in real world conditions
  • RMOC Abilities and Advantages
  • RMOC Response and Function to COVID-19
  • STRAC Report
  • STRAC Report
  • STRAC Report
  • Weekly COVID-19 Update
  • RMOCsMobile Drive Through COVID-19 Testing over 268000 Square Miles
  • Hot Spot Evaluation and Coordination
  • RMOC Function in COVID-19 Response
  • Moderator Roundtable
  • Los Angeles (LA) County Medical Operations Coordination Cell (MOCC)
  • Los Angeles County and Region I
  • Normal Operations vs Emergency and DisasterResponse
  • Keys to Success
  • Moderator Roundtable
  • Minnesota SHCC
  • Referrals and Transfers
  • Staffing
  • Triggers
  • Other uses considerations
  • Question amp Answer
  • Contact Us

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Michigan Healthcare Surge Strategy Goal bull Save lives and reduce pain and suffering by optimizing

the use of the statersquos healthcare resources ndash Extend conventional standards of care to as many

patients as possible ndash Minimize the need for crisis standards of care bull Especially while conventional capacity exists

28

UnclassifiedFor Public Use

--

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Michigan Healthcare Surge Strategy Components bull Relief Hospitals

bull Alternate Care Sites EMS

ndash Home Care Sites

ndash Relief Personnel

29

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Relief Hospitals vs Alternate Care Sites bull Relief Hospitals The objective is to extend the

conventional standard of care to as many citizens in need as possible (ie minimize the need to move intocrisis standards of care)

bull Alternate Care Sites (ACS) The objective is to delivercrisis standards of care (as close to the conventional standard of care as possible) in extreme conditions in which the conventional standard of care can not be provided at overloaded hospitals

30

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Relief Hospital ldquoAskrdquo bull Hospitals have been previously asked to be able to

surge an additional 20 above average daily census ndash Increased to 50 ldquosuper surgerdquo

bull Relief Hospitals provide 10 of their expanded capacity to assist severely impacted hospitals ndash While preserving 50 of super-surge capacity bull Many hospitals at very low census

31

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Relief Hospitals and Patient Redistribution

bull Intra-Health System Transfer ndash Coordinated by specific health system

bull Intra-Regional Transfer ndash Coordinated by Regional Medical Coordination Center

bull Statewide Transfer ndash Coordinated by Inter-Hospital Coordination Unit bull AKA Medical Operations Coordination Cell (MOCC)

32

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Statewide Inter-Hospital Coordination Unit State EmergencyOperations Center

Planning Finance Operations

Health Branch

Inter-HospitalCoordination Unit

Physician Consultant

EMS Coordination Group

Logistics

MDHHS Health Emergency Operations

Center

Medical Operations

Coordination Cell

33

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

MOCCs and Patient Redistribution Regional Medical

Coordination Center bull Relief hospitals declare status on

EMResource bull RMCC receives request from

transferring hospital bull RMCC identifies Relief Hospital(s) bull Transferring hospital contacts

Relief Hospital directly bull Relief Hospital accepts patient(s) bull RMCC coordinates EMS PRN

Statewide Inter-Hospital Coordination Unit

Relief hospitals declare status on EMResource

IHCU receives request from RMCC on behalf of transferring hospital

IHCU identifies Relief Hospital(s) Transferring hospital contacts Relief

Hospital directly Relief Hospital accepts patient(s) IHCU coordinates EMS PRN

34

UnclassifiedFor Public Use

Critical 2 Critical 3 Non- 4 Non- Willing to Willing to Comment Care Bed - Care Bed - Critical Critical Take Take Non-COVID-19 non- Care Bed- Care Bed - COVID-19 COVID-19

COVID-19 COVID-19 non- Patients Patients COVID-19

No Yes

22 0 0 o - 4 4 16 24

1 1 5 5

h Ctr 40 8 8 10

1 0 5 5

68 13 34 51

2 Critical 3 Non- 4 Non- Willing to Willing to Comment Care Bed Critical Critical Take Take Non-bull non- Care Bed Care Bed COVID-19 COVID-19 COVID-19 - - non- Patients Patients

COVID-19 COVID-19

nton 0 0 0 0 No No

0 0 24 3 No No Already exceeding critical No No Already exceeding critical

0 0 0 0 ----Already exceeding critical

0 Already exceeding critical

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

EMResource Relief Hospital Participation

35

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

MOCC-Facilitated vs Direct Contact Transfers MOCC Facilitated

bull Hospital has need to transfer bull Regional State MOCC

contacted bull EMResource reviewed by MOCC

to identify Relief Hospitals bull MOCC connects transferring

hospital to Relief Hospital bull Relief Hospital accepts

patient(s) bull MOCC coordinates EMS PRN

Direct Contact Hospital has need to transfer Regional State MOCC

bypassed EMResource reviewed by hospital

to identify Relief Hospitals Transferring hospital contacts

Relief Hospital directly Relief Hospital accepts

patient(s) MOCC coordinates EMS PRN

36

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Patient Redistribution ndash 5 Key Elements

bull bull bull bull bull

Transferring Hospitals Coordinating entity (MOCCs) Situational awareness platform (EMResource) EMS Relief Hospitals

37

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Relief Hospital Recruitment Challenges

Why were so many hospitals in minimally impacted regions resistant to accept patients bull Fea

bull Fear of introducing bringing COVID-19 into their hospital

r of impending ldquostormrdquo ndash ldquoItrsquos just a matter of time till wersquore Detroitrdquo

Need for Epidemiologic Intelligence

38

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Michigan Patient Transfers (41 to 420)

SE MI SCEC MI West and North MI

Region 2N 2S 1 3 5 6 7 8 TOTAL Transferred In 322 457 41 27 38 15 34 25 959 Transferred Out 275 443 46 54 24 20 20 15 897

~15 via MOCC-Facilitated ~85 VIA Direct Contact ~30 Intra-System Transfers

Source EMResource ndash Self-reported by hospitals 39

UnclassifiedFor Public Use

Bureau of EMS Trauma amp Preparedness

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

MOCCs in Michigan

bull Role Facilitation not control bull Staffing at State MOCC ndash Experienced paramedics EMS control center bull Remote component to SEOC

bull Physician role ndash Consultative problem solving medical leadership

bull Use of statewide hospital status application essential ndash Allows hospitals to connect directly

40

UnclassifiedFor Public Use

DHHS Michigan Department or Health amp Human Services

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Summary bull Relief Hospital concept works bull Statewide MOCC successful in coordinating transfers bull EMResource serves as an invaluable tool for

identifying Relief Hospitals bull Decentralized approach where hospitals in need

contact hospitals with capacity requires minimal central coordination

bull Recruitment of Relief Hospitals can be challenging

41

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

Ronald Stewart MD Chair Department of Surgery UT Health San Antonio Long School of Medicine Eric Epley Executive Director CEO Southwest Texas Regional Advisory Council for Trauma (STRAC)

UnclassifiedFor Public Use 42

~ University - Health System

Regional Disaster Response in Texas Implementation of the

RMOC Concept Ronald M Stewart Eric Epley Brian Eastridge Dudley Wait Joe Palifini Dave Miramontes Craig Cooley Donald

Jenkins and the Southwest Texas Regional Advisory Council Team and

Texas Emergency Medical Task Force Region Leaders

ASPR Tracie Webinar April 24 2020

UnclassifiedFor Public Use 43

SouchweGt Tebullas Region1il Aduisory Council

Introduction

UnclassifiedFor Public Use

bull

bull

Trauma system development

bull Routine multiple small-scale disasters

bull Structured cooperation and communication Trauma system infrastructure for

bull bull

Disaster Stroke STEMI Mental Health Perinatal

bull Trauma System Complete Evolution to EmergencyHealth Care SystemmdashWill use Trauma System andEmergency Health Care System interchangeably

bull Health Care Coalition

bull Right Patient Right Place Right Time 44

THE TEXAS TRAUMA SYSTEM

UnclassifiedFor Public Use

22 TRAUMA SERVICE AREAS

REGIONAL ADVISORY COUNCILS

TRAUMA CENTER DESIGNATIONS

STANDARDS OF CARE

HOSPITAL PREPAREDNESS GRANTS

CONSISTENCY THROUGHOUT URBAN SUBURBAN RURAL AND

FRONTIER

45

Southwest Teus Regional Ad11lsory Council

l The Committee -~

on Trauma 1 middot

EHC System Complex Problem Solving

bull Maximally inclusive with respect to stakeholders bull Dialogue and consensus centered upon bull Whatrsquos the right thing to do for the patient or population being served

bull Timely bull Structured cooperation bull Communication ndash Robust and redundant bull Actionable data

bull Bias for action bull Performance improvement processes

UnclassifiedFor Public Use 46

911 Commission

1) FAILURE OF IMAGINATION

2) FAILURE OF POLICY (A FAILURE TO HAVE THE RIGHT INFRASTRUCTURE IN PLACE)

3) FAILURE OF CAPABILITY (A FAILURE TO HAVE THE RIGHT RESOURCES)

4) FAILURE OF MANAGEMENT (THE FAILURE TO COORDINATE THE AVAILABLE RESOURCES AND INFRASTRUCTURE)

Challenge of Large-Scale Disaster Preparation and Management

UnclassifiedFor Public Use 47

Southwest Tecas Regional Advisory Council

Our Experience

A functioning regional trauma (EHC) system provides the framework for an effective response to large-scale disasters

Education and drills are not enough

Linked regional medical operations centers ( or MOCCs) critical to effective disaster response from all causes

UnclassifiedFor Public Use 48

a

Southwest Texas Regional Advisory Council

Managing Wide-Scale Disasters

UnclassifiedFor Public Use 49

Acute Health Care System

bull Critical for emergency response and treatment of acute illness or injury

bull Mostly private and public mix bull Services to individuals bull Distributed and complex

network of providers bull Decisions made clinically

within minutes to hours

Public Health System

bull Largely responsible for most significant health improvements

bull Safety and wellbeing of populations

bull Multidisciplinary science bull Mainly public with centralized

communication bull Decisions with deliberation

and testing usually takes days

EmergencyManagement System

Local State

Federal Emergency Management Response

These Three Systems Must Function Seamlessly and Flawlessly Together

Acute Health Care System

Public Health

Emergency Management

UnclassifiedFor Public Use 50

Communications Problems Common to failures Disasters

Unworkable and Must have a credible and untested plans workable solution to each of these problemsmdashif we are to improve disaster response Lack of coordinated

response UnclassifiedFor Public Use 51

MEDCOM

bull Trauma Transfers-500mo bull Air Medical Management bull Trauma Team Paging bull MCI load-balancing bull Navigation of mental health

patients via Law Enforcement directly topsychiatric facilities

UnclassifiedFor Public Use 52

D D

D D

How to Integrate Disaster Acute Care and Public Health Systems

bull Trauma MEDCOM Communications Center

bull Regional Medical Operations Center

bull Integrated with Local Emergency Operations Center(EOC)

bull Linked to State Emergency Operations Center

UnclassifiedFor Public Use

bull Linked to Federal Emergency Management System53

Southwest Texas Regional Aduisory Council Regional Medical Operations Center (RMOC)

UnclassifiedFor Public Use

Upregulated MEDCOMmdashdramatically enhanced data and comm Functional for 17 years in San Antonio bull Essential elements

bull Formal agreements insuring collaborationbull Representatives of all major stakeholders in one room-physical or virtualbull Formal communication link to the Emergency Operations Centers (EOC)bull Fault tolerant communications systemsbull Software systems ndashWebEOC software

bull bull bull

Monitor and coordinate all critical hospital capacity Monitor all critical public health data Monitor and coordinate all critical EMS agencies

bull Direct tie to the EOC and SOCbull EMTF functionmdashAbility to physically expand and adapt Emergency Medical Task

Forces amp Mobile Medical Units54

Regional Medical Operations Center (RMOC) Regional Medical Operations Center (RMOC)

UnclassifiedFor Public Use 55

Feasible Plan Must work in

real world conditions

UnclassifiedFor Public Use 56

Southwest Te11as Regional Adv isory Council

RMOC Abilities and Advantages

bull Situational AwarenessmdashRegional Consciousness bull Virtual expansion of bed capacity

bull Distribute to all regional facilitiesmdashnot just a few ndashMany Hands Make Light Work bull Proven many times over 15 yearsmdashdistribution of 1000s of patients over a few days

bull Enables health care regional response teams bull Multi-agency rescue teamsmdashswift water rescue etc bull Mobile medical unitsmdashtemporary hospital replacements or augments

bull Load balancing during a surge of patients bull Network with other regions ndash8 RMOC equivalents in Texas bull Integration of Public Health Acute Care and Disaster Management Systems

UnclassifiedFor Public Use 57

Vancouver

Seattle

Idaho Oregon

Nevada

San Francisco

California

lls Angeles

Montana No11 Dakota

Minnesota

South Dakcta

Wyoming

Wisconsin

Iowa Ne~raska

Toronto c ~New Y0rk Boston Detroit middot

ChicatJo middotimiddot New r ark

Denver Oli io

St Louis Kansas

K~ ntucilty Vitgin 1c1

tfort Ca r0 l1na

New Mexico Arlltansas

Atla11ta Oaas

Georgiamp

Texas

Houston

Monterrey C - Gulf of

Miami

RMOC Response and Function to COVID-19

UnclassifiedFor Public Use 58

INTERNAL REPORT - PHI DATA This report contains Protected Health Information and is not intended for public distribution

Date COVID+ Patients COVD+ in ICU

04212020 82

04202020 81 -

04192020 81

Normal

Part ici pating HCS COVID Data as of 0815 Zl-Apr-20

VentBed Data as of 0910 21-Apr-20

41

41

41

COVID+ on Ventilator

24

25

24

BTRAC

All Healthcare Systems

Available Vents I Total Vents Available Vents

554 713 7896

514 710 7296 - ~ -

555 704 7996

Healthcare System Stress Score

I

Available Staffed Total Staffed Available Staffed Beds Beds Beds

1752 4 730 3796

1792 4 700 3896 - - - - - 7 1635 4707 3596

Severe

UnclassifiedFor Public Use 59

INTERNAL REPORT - PHI DAT A This report contains Protected Health Information and is not intended for public distribution

San Antonio Healthcare Systems COVI D-19 Patient Count

Positive Patients on 4212020

Positive Patients Trend 312212020 - 412112020

322 327 411 4 6 4 11 4 16

Systems Reporting Daily Morning Data

Health Sys I Heal th Sys2 HS3 HS4 HSS HS6

PUI Patients on 4212020

82 50

PUI Patients Trend 312012020 - 42112020

80

60

40 38

20

o __ _________________ _

4 21 322 3 27 4 I 4 6 41 I 4 1 6 42 1

H Tuesday April Z1 2020 STll=IAC _c

TOT AL Patients on 4212020

132

TOTAL Patients Trend 312212020 - 412112020

150 151

100

50

o __ __________________ _

3122 327 4 1 4 16 4 1 1 4 16 42 1

UnclassifiedFor Public Use 60

HOSPITALS Due DAILY 0900 hrs Hospital PPE IDR Materials Status Medical Dashboard (Bed and Ventilator Status) httpserisstracorgeoc7

EMS Due WEEKLY Friday 1200 hrs httpswwwsurveymonkeycomrEMSPPE2

ALL OTHER Coalition and ARHC Members Due WEEKLY Friday 1200 hrs https www surveymonkeycomrRMOCPPEOuery

1900 041220

Number of Regional Hospitals Reporting PPE Shortfall amp Days Remaining Until Depletion 5 - 7 Da s 8 - 11 Da s 12 - 14 Da s 15+ Da s

0 8 14 5 Data derived from facilities Hospital PPE IDR Materials Status - Facilities listed have indicated a disruption in their supply chain for any of the following PPE N95s Surgical Masks Gowns Gloves Face Shields Goggles

UnclassifiedFor Public Use 61

1015

Weekly COVID-19 Update Epidemiology Program

39 191 97 Tota l Cases Reported Tota l Deaths Re po rted Ever Hospita lized Adm itted to ICU

VI

45

40

35

~ 30 ro u 0 25

1 20

sect 15 z

10

5

0

23

Cases of COVID-19 by Date of Illness Onset (n=880)1 and Cumulative by Date Reported Bexar County 4182020

Female( )Ma le 51 49

210 217 224 32 39 316 323 330 46 413

- Number of Cases - cumulative Cases

1 aased on cor1pleted d31 ai 3s or 4181020 a t 800 PM dditiomd crases 3re 1111der feview

1200

t moo V

QI VI ro u

800 0

~ QI 0

- 600 E 0

u

Nl z ii - 400 ~ _

ro S

- 200 E u

-0

CITY OF SAN ANTONIO METROPOLITAN HEALTH DISTRICT

so 276 Mechanica l Venti lat ion Recovered

Percentage of Cases by Raceethnicity

American IndianAlaska Native

Asian

Black

White

Hispanic

Other

Cases by Age Group

~~ I 39 4n1 i 300 sect 200 z

100 3 0 +------------------~~~~-~~ ----r-~ ~ ~ -

17

0-17 18-40 41-64 65+

Age Grou p in Yea rs

Median ace - 46 years (age range 0-100 years)

UnclassifiedFor Public Use 62

RMOCs Mobile Drive Through COVID-19 Testing over 268000 Square Miles

UnclassifiedFor Public Use 63

= sect111ntomo tprrssmiddotXrws uesce ~

NEW5

Texas San Antonio officials launch investigations of nursing home overrun by coronavirus

LaurenCan1ba Apri112Q20 UpdacedApfd-12020212pm fWBinGi P 0

COVJCgt-19 ~ uitefldid lifo iil5 w~ kriew it inTeitas tradeLmithequtiOllsyouw1nt

nswered illd the issues YMI think we

sAQllid be lnvmlgadllg lndodamp- )Our

email iind an pounditpessbullNllWS journ11Nt will

follow up

Hot Spot Evaluation and Coordination

UnclassifiedFor Public Use 64

RMOC Function in COVID-19 Response

bull Situational awareness bull Integration of public health acute health care and disaster

management functions bull Actionable data from consolidating public health and acute health

care data sources bull Controlling and coordinating hot-spots bull Drive through testing management across the entire State bull Ability to Load balance across multiple health systems and

organizations UnclassifiedFor Public Use 65

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

John Quiroz RN Nurse Manager Los Angeles County Emergency Medical Services

UnclassifiedFor Public Use 66

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Los Angeles (LA) County Medical Operations Coordination Cell (MOCC)

bull 247 Medical amp Health Coordinator for the County and Region I

bull Coordinate Patient Transfers and Transportation bull Coordinate medical and heath resource management bull 911 Providers Hospitals LTC Clinics Dialysis Surgical

67

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATION GATEWAY

Los Angeles County and Region I

68

ifornia Reg1ions

Coastal OES Region n

Southem oes Regiion I

Inl and OES Region IV

Soutiheim Santa Barbara OES Reg Ion VI

I

Kerrn

Los Angeles

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Normal Operations vs Emergency and Disaster Response

Normal Operationsbull DHS Hospital and Clini

System bull EMTALA Transfers bull Air Medical bull Hyperbaric Chamber bull MCI Patient

Destinations bull TransferTransport

c

Emergency Disaster bull Hospital evacuations bull Resource Request bull Alternate Care Sites ndash Mercy ndash LASH ndash IsolationQuarantine

bull TransferTransport bull Prehospital Care Policy

69

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Keys to Success

bull 247 Base of Operationsbull Communicationsndash Telephony Radio Internet ReddiNet

bull DOC Room to expand operation during disasterbull Information System to document and analyze all lines

of businessbull Trained and talented staffbull Planning and exercise

70

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

John Hick MD Hennepin Healthcare MN

UnclassifiedFor Public Use 71

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Minnesota SHCC bull Statewide Healthcare Coordination Centerbull Located at State EOC as well as virtual ndash roughly

40 people directly engaged including regionalleads

bull Joint MDH HSEM MHA 8 regional MN coalitionconstruct

bull Main areas of planning responsendash ndash ndash ndash ndash

Referrals and transfers Alternate care sites Long term care ndash reactive and proactive PPE policy and acquisition Ventilator medical supply acquisition

72

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Referrals and Transfers bull Single phone number for LTC issues including hospital discharge and

COVID + patient support (eg assisted living transfer to COVID +designated SNF)

bull Co-located with SEOC public hotline but different staffing numbers bull Single (separate) phone number for ICU referrals ndash Mainly for greater MN but also inter-metro ndash Awareness of resources on MnTrac and real-time health system

information ndash Also provides direct connection to critical care consultation ndash May also be used to make triage decisions if referral needed and

no resources available (care-in-place recommendations) ndash May also be used to distribute load

73

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Staffing bull

bull

bull

bull

Call-taker ndash Medical background preferred ndash ndash

Gatekeeper for referral to SME May connect caller with resources and then referrals handled per usual

Shift Supervisor ndash ndash

Clinical background and experience with bed placement (eg house nursing supervisor) Manages information resource availability with facilities and more complicatedsituations

Clinician on-call ndash ndash

Critical care Contacts with each major health system critical care for ECMO and other resourceallocation situations

Unit supervisor ndash Works with SHCC manager on overall operations processes protocols

74

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Triggers

bull

bull

LTC ndash ndash ndash

Difficulty obtaining hospital discharges for LTC patients Achieved and hotline operational (Note ndash hotline also coordinates connections to infection preventioncontrol MDH Health Regulation Division palliative care consultations and can trigger strike team evaluation staffing support transfer support)

ICU ndash ndash ndash

lt 10 ICU beds available statewide Request from MHA or a coalition due to difficulty coordinating destinations Further triggers for engagement of clinician at request or when no ICU bedsavailable for reasonable match

75

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Other uses considerations

bull Matching to EMS transport services bull Patient ICU transfer considerations ndash Need for higher level of care ndash first priority ndash ECMO ventilators etc

bull Patients presenting to facility that lacks appropriate resources atbaseline

ndash

ndash

Load balancing ndash second priority bull Convalescent patients bull

bull

Intubated and stable patients (regional ndash if significant capacity under-utilized) Riskbenefit considerations

Resource movement ndash eg ventilators (vs anesthesia machines) or staff (virtual or in-person)

76

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Question amp Answer

77

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Contact Us

asprtraciehhsgov 1-844-5-TRACIE askasprtraciehhsgov

78

  • Developing a Healthcare Coalition Pediatric Surge Annex
  • ASPR TRACIE Three Domains
  • Resources
  • Overview of AAP and Pediatric Centers of Excellence
  • Overview of AAP and Pediatric Centers of Excellence
  • Executive Summary
  • MOCCs Problem Statement
  • A MOCC Aims to
  • MOCCs Concept
  • MOCCs | General Activity Summary
  • MOCCs Toolkit
  • Deanna Dahl-Grove MD FAAP Associate Professor Pediatric Emergency Medicine Rainbow Babies and Childrenrsquos Hospital Member AAP CoDPR Executive Committee13
  • Western Washington MOCC
  • King County LTCF Outbreak
  • Single LTCF - Single Hospital
  • Medical Operations Coordinating Cell
  • Regional COVID Coordinating Center ndash Western Washington
  • Two Surveillance Pillars of the RC3
  • Two Coordination Pillars of the RC3
  • Emergency Response Platform - Microsoft
  • Emergency Response Platform - Microsoft
  • Christopher Newton MD13Associate Professor of Surgery Division of Pediatric Surgery Director of Trauma Care UCSF Benioff Childrenrsquos Hospital Oakland13
  • Michiganrsquos Healthcare Preparedness Program
  • Michigan COVID-19
  • Michigan COVID-19
  • Detroit vs New York City
  • Detroit vs New York City
  • Michigan Healthcare Surge Strategy Goal
  • Michigan Healthcare Surge Strategy Components
  • Relief Hospitals vs Alternate Care Sites
  • Relief Hospital ldquoAskrdquo
  • Relief Hospitals and Patient Redistribution
  • Statewide Inter-Hospital Coordination Unit
  • MOCCs and Patient Redistribution
  • EMResource Relief Hospital Participation
  • MOCC-Facilitated vs Direct Contact Transfers
  • Patient Redistribution ndash 5 Key Elements
  • Relief Hospital Recruitment Challenges
  • Michigan Patient Transfers (41 to 420)
  • MOCCs in Michigan
  • Summary
  • Sarita Chung MD FAAP13Director of Disaster Preparedness Division of Emergency Medicine Childrenrsquos Hospital Boston Member American Academy of Pediatrics (AAP) Council on Disaster Preparedness and Recovery13
  • Regional Disaster Response in Texas Implementation of the RMOC Concept
  • Introduction
  • The Texas Trauma System
  • EHC System Complex Problem Solving
  • 911 Commission
  • Our Experience
  • Managing Wide-Scale Disasters
  • Acute Health Care SystemPublic Health Emergency Management
  • Problems Common to DisastersMust have a credible and workable solution to each of these problemsmdashif we are to improve disaster response
  • MEDCOM
  • How to Integrate Disaster Acute Care and Public Health Systems
  • Regional Medical Operations Center(RMOC)
  • Regional Medical Operations Center
  • Feasible Plan Must work in real world conditions
  • RMOC Abilities and Advantages
  • RMOC Response and Function to COVID-19
  • STRAC Report
  • STRAC Report
  • STRAC Report
  • Weekly COVID-19 Update
  • RMOCsMobile Drive Through COVID-19 Testing over 268000 Square Miles
  • Hot Spot Evaluation and Coordination
  • RMOC Function in COVID-19 Response
  • Moderator Roundtable
  • Los Angeles (LA) County Medical Operations Coordination Cell (MOCC)
  • Los Angeles County and Region I
  • Normal Operations vs Emergency and DisasterResponse
  • Keys to Success
  • Moderator Roundtable
  • Minnesota SHCC
  • Referrals and Transfers
  • Staffing
  • Triggers
  • Other uses considerations
  • Question amp Answer
  • Contact Us

UnclassifiedFor Public Use

--

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Michigan Healthcare Surge Strategy Components bull Relief Hospitals

bull Alternate Care Sites EMS

ndash Home Care Sites

ndash Relief Personnel

29

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Relief Hospitals vs Alternate Care Sites bull Relief Hospitals The objective is to extend the

conventional standard of care to as many citizens in need as possible (ie minimize the need to move intocrisis standards of care)

bull Alternate Care Sites (ACS) The objective is to delivercrisis standards of care (as close to the conventional standard of care as possible) in extreme conditions in which the conventional standard of care can not be provided at overloaded hospitals

30

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Relief Hospital ldquoAskrdquo bull Hospitals have been previously asked to be able to

surge an additional 20 above average daily census ndash Increased to 50 ldquosuper surgerdquo

bull Relief Hospitals provide 10 of their expanded capacity to assist severely impacted hospitals ndash While preserving 50 of super-surge capacity bull Many hospitals at very low census

31

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Relief Hospitals and Patient Redistribution

bull Intra-Health System Transfer ndash Coordinated by specific health system

bull Intra-Regional Transfer ndash Coordinated by Regional Medical Coordination Center

bull Statewide Transfer ndash Coordinated by Inter-Hospital Coordination Unit bull AKA Medical Operations Coordination Cell (MOCC)

32

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Statewide Inter-Hospital Coordination Unit State EmergencyOperations Center

Planning Finance Operations

Health Branch

Inter-HospitalCoordination Unit

Physician Consultant

EMS Coordination Group

Logistics

MDHHS Health Emergency Operations

Center

Medical Operations

Coordination Cell

33

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

MOCCs and Patient Redistribution Regional Medical

Coordination Center bull Relief hospitals declare status on

EMResource bull RMCC receives request from

transferring hospital bull RMCC identifies Relief Hospital(s) bull Transferring hospital contacts

Relief Hospital directly bull Relief Hospital accepts patient(s) bull RMCC coordinates EMS PRN

Statewide Inter-Hospital Coordination Unit

Relief hospitals declare status on EMResource

IHCU receives request from RMCC on behalf of transferring hospital

IHCU identifies Relief Hospital(s) Transferring hospital contacts Relief

Hospital directly Relief Hospital accepts patient(s) IHCU coordinates EMS PRN

34

UnclassifiedFor Public Use

Critical 2 Critical 3 Non- 4 Non- Willing to Willing to Comment Care Bed - Care Bed - Critical Critical Take Take Non-COVID-19 non- Care Bed- Care Bed - COVID-19 COVID-19

COVID-19 COVID-19 non- Patients Patients COVID-19

No Yes

22 0 0 o - 4 4 16 24

1 1 5 5

h Ctr 40 8 8 10

1 0 5 5

68 13 34 51

2 Critical 3 Non- 4 Non- Willing to Willing to Comment Care Bed Critical Critical Take Take Non-bull non- Care Bed Care Bed COVID-19 COVID-19 COVID-19 - - non- Patients Patients

COVID-19 COVID-19

nton 0 0 0 0 No No

0 0 24 3 No No Already exceeding critical No No Already exceeding critical

0 0 0 0 ----Already exceeding critical

0 Already exceeding critical

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

EMResource Relief Hospital Participation

35

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

MOCC-Facilitated vs Direct Contact Transfers MOCC Facilitated

bull Hospital has need to transfer bull Regional State MOCC

contacted bull EMResource reviewed by MOCC

to identify Relief Hospitals bull MOCC connects transferring

hospital to Relief Hospital bull Relief Hospital accepts

patient(s) bull MOCC coordinates EMS PRN

Direct Contact Hospital has need to transfer Regional State MOCC

bypassed EMResource reviewed by hospital

to identify Relief Hospitals Transferring hospital contacts

Relief Hospital directly Relief Hospital accepts

patient(s) MOCC coordinates EMS PRN

36

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Patient Redistribution ndash 5 Key Elements

bull bull bull bull bull

Transferring Hospitals Coordinating entity (MOCCs) Situational awareness platform (EMResource) EMS Relief Hospitals

37

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Relief Hospital Recruitment Challenges

Why were so many hospitals in minimally impacted regions resistant to accept patients bull Fea

bull Fear of introducing bringing COVID-19 into their hospital

r of impending ldquostormrdquo ndash ldquoItrsquos just a matter of time till wersquore Detroitrdquo

Need for Epidemiologic Intelligence

38

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Michigan Patient Transfers (41 to 420)

SE MI SCEC MI West and North MI

Region 2N 2S 1 3 5 6 7 8 TOTAL Transferred In 322 457 41 27 38 15 34 25 959 Transferred Out 275 443 46 54 24 20 20 15 897

~15 via MOCC-Facilitated ~85 VIA Direct Contact ~30 Intra-System Transfers

Source EMResource ndash Self-reported by hospitals 39

UnclassifiedFor Public Use

Bureau of EMS Trauma amp Preparedness

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

MOCCs in Michigan

bull Role Facilitation not control bull Staffing at State MOCC ndash Experienced paramedics EMS control center bull Remote component to SEOC

bull Physician role ndash Consultative problem solving medical leadership

bull Use of statewide hospital status application essential ndash Allows hospitals to connect directly

40

UnclassifiedFor Public Use

DHHS Michigan Department or Health amp Human Services

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Summary bull Relief Hospital concept works bull Statewide MOCC successful in coordinating transfers bull EMResource serves as an invaluable tool for

identifying Relief Hospitals bull Decentralized approach where hospitals in need

contact hospitals with capacity requires minimal central coordination

bull Recruitment of Relief Hospitals can be challenging

41

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

Ronald Stewart MD Chair Department of Surgery UT Health San Antonio Long School of Medicine Eric Epley Executive Director CEO Southwest Texas Regional Advisory Council for Trauma (STRAC)

UnclassifiedFor Public Use 42

~ University - Health System

Regional Disaster Response in Texas Implementation of the

RMOC Concept Ronald M Stewart Eric Epley Brian Eastridge Dudley Wait Joe Palifini Dave Miramontes Craig Cooley Donald

Jenkins and the Southwest Texas Regional Advisory Council Team and

Texas Emergency Medical Task Force Region Leaders

ASPR Tracie Webinar April 24 2020

UnclassifiedFor Public Use 43

SouchweGt Tebullas Region1il Aduisory Council

Introduction

UnclassifiedFor Public Use

bull

bull

Trauma system development

bull Routine multiple small-scale disasters

bull Structured cooperation and communication Trauma system infrastructure for

bull bull

Disaster Stroke STEMI Mental Health Perinatal

bull Trauma System Complete Evolution to EmergencyHealth Care SystemmdashWill use Trauma System andEmergency Health Care System interchangeably

bull Health Care Coalition

bull Right Patient Right Place Right Time 44

THE TEXAS TRAUMA SYSTEM

UnclassifiedFor Public Use

22 TRAUMA SERVICE AREAS

REGIONAL ADVISORY COUNCILS

TRAUMA CENTER DESIGNATIONS

STANDARDS OF CARE

HOSPITAL PREPAREDNESS GRANTS

CONSISTENCY THROUGHOUT URBAN SUBURBAN RURAL AND

FRONTIER

45

Southwest Teus Regional Ad11lsory Council

l The Committee -~

on Trauma 1 middot

EHC System Complex Problem Solving

bull Maximally inclusive with respect to stakeholders bull Dialogue and consensus centered upon bull Whatrsquos the right thing to do for the patient or population being served

bull Timely bull Structured cooperation bull Communication ndash Robust and redundant bull Actionable data

bull Bias for action bull Performance improvement processes

UnclassifiedFor Public Use 46

911 Commission

1) FAILURE OF IMAGINATION

2) FAILURE OF POLICY (A FAILURE TO HAVE THE RIGHT INFRASTRUCTURE IN PLACE)

3) FAILURE OF CAPABILITY (A FAILURE TO HAVE THE RIGHT RESOURCES)

4) FAILURE OF MANAGEMENT (THE FAILURE TO COORDINATE THE AVAILABLE RESOURCES AND INFRASTRUCTURE)

Challenge of Large-Scale Disaster Preparation and Management

UnclassifiedFor Public Use 47

Southwest Tecas Regional Advisory Council

Our Experience

A functioning regional trauma (EHC) system provides the framework for an effective response to large-scale disasters

Education and drills are not enough

Linked regional medical operations centers ( or MOCCs) critical to effective disaster response from all causes

UnclassifiedFor Public Use 48

a

Southwest Texas Regional Advisory Council

Managing Wide-Scale Disasters

UnclassifiedFor Public Use 49

Acute Health Care System

bull Critical for emergency response and treatment of acute illness or injury

bull Mostly private and public mix bull Services to individuals bull Distributed and complex

network of providers bull Decisions made clinically

within minutes to hours

Public Health System

bull Largely responsible for most significant health improvements

bull Safety and wellbeing of populations

bull Multidisciplinary science bull Mainly public with centralized

communication bull Decisions with deliberation

and testing usually takes days

EmergencyManagement System

Local State

Federal Emergency Management Response

These Three Systems Must Function Seamlessly and Flawlessly Together

Acute Health Care System

Public Health

Emergency Management

UnclassifiedFor Public Use 50

Communications Problems Common to failures Disasters

Unworkable and Must have a credible and untested plans workable solution to each of these problemsmdashif we are to improve disaster response Lack of coordinated

response UnclassifiedFor Public Use 51

MEDCOM

bull Trauma Transfers-500mo bull Air Medical Management bull Trauma Team Paging bull MCI load-balancing bull Navigation of mental health

patients via Law Enforcement directly topsychiatric facilities

UnclassifiedFor Public Use 52

D D

D D

How to Integrate Disaster Acute Care and Public Health Systems

bull Trauma MEDCOM Communications Center

bull Regional Medical Operations Center

bull Integrated with Local Emergency Operations Center(EOC)

bull Linked to State Emergency Operations Center

UnclassifiedFor Public Use

bull Linked to Federal Emergency Management System53

Southwest Texas Regional Aduisory Council Regional Medical Operations Center (RMOC)

UnclassifiedFor Public Use

Upregulated MEDCOMmdashdramatically enhanced data and comm Functional for 17 years in San Antonio bull Essential elements

bull Formal agreements insuring collaborationbull Representatives of all major stakeholders in one room-physical or virtualbull Formal communication link to the Emergency Operations Centers (EOC)bull Fault tolerant communications systemsbull Software systems ndashWebEOC software

bull bull bull

Monitor and coordinate all critical hospital capacity Monitor all critical public health data Monitor and coordinate all critical EMS agencies

bull Direct tie to the EOC and SOCbull EMTF functionmdashAbility to physically expand and adapt Emergency Medical Task

Forces amp Mobile Medical Units54

Regional Medical Operations Center (RMOC) Regional Medical Operations Center (RMOC)

UnclassifiedFor Public Use 55

Feasible Plan Must work in

real world conditions

UnclassifiedFor Public Use 56

Southwest Te11as Regional Adv isory Council

RMOC Abilities and Advantages

bull Situational AwarenessmdashRegional Consciousness bull Virtual expansion of bed capacity

bull Distribute to all regional facilitiesmdashnot just a few ndashMany Hands Make Light Work bull Proven many times over 15 yearsmdashdistribution of 1000s of patients over a few days

bull Enables health care regional response teams bull Multi-agency rescue teamsmdashswift water rescue etc bull Mobile medical unitsmdashtemporary hospital replacements or augments

bull Load balancing during a surge of patients bull Network with other regions ndash8 RMOC equivalents in Texas bull Integration of Public Health Acute Care and Disaster Management Systems

UnclassifiedFor Public Use 57

Vancouver

Seattle

Idaho Oregon

Nevada

San Francisco

California

lls Angeles

Montana No11 Dakota

Minnesota

South Dakcta

Wyoming

Wisconsin

Iowa Ne~raska

Toronto c ~New Y0rk Boston Detroit middot

ChicatJo middotimiddot New r ark

Denver Oli io

St Louis Kansas

K~ ntucilty Vitgin 1c1

tfort Ca r0 l1na

New Mexico Arlltansas

Atla11ta Oaas

Georgiamp

Texas

Houston

Monterrey C - Gulf of

Miami

RMOC Response and Function to COVID-19

UnclassifiedFor Public Use 58

INTERNAL REPORT - PHI DATA This report contains Protected Health Information and is not intended for public distribution

Date COVID+ Patients COVD+ in ICU

04212020 82

04202020 81 -

04192020 81

Normal

Part ici pating HCS COVID Data as of 0815 Zl-Apr-20

VentBed Data as of 0910 21-Apr-20

41

41

41

COVID+ on Ventilator

24

25

24

BTRAC

All Healthcare Systems

Available Vents I Total Vents Available Vents

554 713 7896

514 710 7296 - ~ -

555 704 7996

Healthcare System Stress Score

I

Available Staffed Total Staffed Available Staffed Beds Beds Beds

1752 4 730 3796

1792 4 700 3896 - - - - - 7 1635 4707 3596

Severe

UnclassifiedFor Public Use 59

INTERNAL REPORT - PHI DAT A This report contains Protected Health Information and is not intended for public distribution

San Antonio Healthcare Systems COVI D-19 Patient Count

Positive Patients on 4212020

Positive Patients Trend 312212020 - 412112020

322 327 411 4 6 4 11 4 16

Systems Reporting Daily Morning Data

Health Sys I Heal th Sys2 HS3 HS4 HSS HS6

PUI Patients on 4212020

82 50

PUI Patients Trend 312012020 - 42112020

80

60

40 38

20

o __ _________________ _

4 21 322 3 27 4 I 4 6 41 I 4 1 6 42 1

H Tuesday April Z1 2020 STll=IAC _c

TOT AL Patients on 4212020

132

TOTAL Patients Trend 312212020 - 412112020

150 151

100

50

o __ __________________ _

3122 327 4 1 4 16 4 1 1 4 16 42 1

UnclassifiedFor Public Use 60

HOSPITALS Due DAILY 0900 hrs Hospital PPE IDR Materials Status Medical Dashboard (Bed and Ventilator Status) httpserisstracorgeoc7

EMS Due WEEKLY Friday 1200 hrs httpswwwsurveymonkeycomrEMSPPE2

ALL OTHER Coalition and ARHC Members Due WEEKLY Friday 1200 hrs https www surveymonkeycomrRMOCPPEOuery

1900 041220

Number of Regional Hospitals Reporting PPE Shortfall amp Days Remaining Until Depletion 5 - 7 Da s 8 - 11 Da s 12 - 14 Da s 15+ Da s

0 8 14 5 Data derived from facilities Hospital PPE IDR Materials Status - Facilities listed have indicated a disruption in their supply chain for any of the following PPE N95s Surgical Masks Gowns Gloves Face Shields Goggles

UnclassifiedFor Public Use 61

1015

Weekly COVID-19 Update Epidemiology Program

39 191 97 Tota l Cases Reported Tota l Deaths Re po rted Ever Hospita lized Adm itted to ICU

VI

45

40

35

~ 30 ro u 0 25

1 20

sect 15 z

10

5

0

23

Cases of COVID-19 by Date of Illness Onset (n=880)1 and Cumulative by Date Reported Bexar County 4182020

Female( )Ma le 51 49

210 217 224 32 39 316 323 330 46 413

- Number of Cases - cumulative Cases

1 aased on cor1pleted d31 ai 3s or 4181020 a t 800 PM dditiomd crases 3re 1111der feview

1200

t moo V

QI VI ro u

800 0

~ QI 0

- 600 E 0

u

Nl z ii - 400 ~ _

ro S

- 200 E u

-0

CITY OF SAN ANTONIO METROPOLITAN HEALTH DISTRICT

so 276 Mechanica l Venti lat ion Recovered

Percentage of Cases by Raceethnicity

American IndianAlaska Native

Asian

Black

White

Hispanic

Other

Cases by Age Group

~~ I 39 4n1 i 300 sect 200 z

100 3 0 +------------------~~~~-~~ ----r-~ ~ ~ -

17

0-17 18-40 41-64 65+

Age Grou p in Yea rs

Median ace - 46 years (age range 0-100 years)

UnclassifiedFor Public Use 62

RMOCs Mobile Drive Through COVID-19 Testing over 268000 Square Miles

UnclassifiedFor Public Use 63

= sect111ntomo tprrssmiddotXrws uesce ~

NEW5

Texas San Antonio officials launch investigations of nursing home overrun by coronavirus

LaurenCan1ba Apri112Q20 UpdacedApfd-12020212pm fWBinGi P 0

COVJCgt-19 ~ uitefldid lifo iil5 w~ kriew it inTeitas tradeLmithequtiOllsyouw1nt

nswered illd the issues YMI think we

sAQllid be lnvmlgadllg lndodamp- )Our

email iind an pounditpessbullNllWS journ11Nt will

follow up

Hot Spot Evaluation and Coordination

UnclassifiedFor Public Use 64

RMOC Function in COVID-19 Response

bull Situational awareness bull Integration of public health acute health care and disaster

management functions bull Actionable data from consolidating public health and acute health

care data sources bull Controlling and coordinating hot-spots bull Drive through testing management across the entire State bull Ability to Load balance across multiple health systems and

organizations UnclassifiedFor Public Use 65

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

John Quiroz RN Nurse Manager Los Angeles County Emergency Medical Services

UnclassifiedFor Public Use 66

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Los Angeles (LA) County Medical Operations Coordination Cell (MOCC)

bull 247 Medical amp Health Coordinator for the County and Region I

bull Coordinate Patient Transfers and Transportation bull Coordinate medical and heath resource management bull 911 Providers Hospitals LTC Clinics Dialysis Surgical

67

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATION GATEWAY

Los Angeles County and Region I

68

ifornia Reg1ions

Coastal OES Region n

Southem oes Regiion I

Inl and OES Region IV

Soutiheim Santa Barbara OES Reg Ion VI

I

Kerrn

Los Angeles

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Normal Operations vs Emergency and Disaster Response

Normal Operationsbull DHS Hospital and Clini

System bull EMTALA Transfers bull Air Medical bull Hyperbaric Chamber bull MCI Patient

Destinations bull TransferTransport

c

Emergency Disaster bull Hospital evacuations bull Resource Request bull Alternate Care Sites ndash Mercy ndash LASH ndash IsolationQuarantine

bull TransferTransport bull Prehospital Care Policy

69

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Keys to Success

bull 247 Base of Operationsbull Communicationsndash Telephony Radio Internet ReddiNet

bull DOC Room to expand operation during disasterbull Information System to document and analyze all lines

of businessbull Trained and talented staffbull Planning and exercise

70

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

John Hick MD Hennepin Healthcare MN

UnclassifiedFor Public Use 71

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Minnesota SHCC bull Statewide Healthcare Coordination Centerbull Located at State EOC as well as virtual ndash roughly

40 people directly engaged including regionalleads

bull Joint MDH HSEM MHA 8 regional MN coalitionconstruct

bull Main areas of planning responsendash ndash ndash ndash ndash

Referrals and transfers Alternate care sites Long term care ndash reactive and proactive PPE policy and acquisition Ventilator medical supply acquisition

72

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Referrals and Transfers bull Single phone number for LTC issues including hospital discharge and

COVID + patient support (eg assisted living transfer to COVID +designated SNF)

bull Co-located with SEOC public hotline but different staffing numbers bull Single (separate) phone number for ICU referrals ndash Mainly for greater MN but also inter-metro ndash Awareness of resources on MnTrac and real-time health system

information ndash Also provides direct connection to critical care consultation ndash May also be used to make triage decisions if referral needed and

no resources available (care-in-place recommendations) ndash May also be used to distribute load

73

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Staffing bull

bull

bull

bull

Call-taker ndash Medical background preferred ndash ndash

Gatekeeper for referral to SME May connect caller with resources and then referrals handled per usual

Shift Supervisor ndash ndash

Clinical background and experience with bed placement (eg house nursing supervisor) Manages information resource availability with facilities and more complicatedsituations

Clinician on-call ndash ndash

Critical care Contacts with each major health system critical care for ECMO and other resourceallocation situations

Unit supervisor ndash Works with SHCC manager on overall operations processes protocols

74

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Triggers

bull

bull

LTC ndash ndash ndash

Difficulty obtaining hospital discharges for LTC patients Achieved and hotline operational (Note ndash hotline also coordinates connections to infection preventioncontrol MDH Health Regulation Division palliative care consultations and can trigger strike team evaluation staffing support transfer support)

ICU ndash ndash ndash

lt 10 ICU beds available statewide Request from MHA or a coalition due to difficulty coordinating destinations Further triggers for engagement of clinician at request or when no ICU bedsavailable for reasonable match

75

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Other uses considerations

bull Matching to EMS transport services bull Patient ICU transfer considerations ndash Need for higher level of care ndash first priority ndash ECMO ventilators etc

bull Patients presenting to facility that lacks appropriate resources atbaseline

ndash

ndash

Load balancing ndash second priority bull Convalescent patients bull

bull

Intubated and stable patients (regional ndash if significant capacity under-utilized) Riskbenefit considerations

Resource movement ndash eg ventilators (vs anesthesia machines) or staff (virtual or in-person)

76

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Question amp Answer

77

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Contact Us

asprtraciehhsgov 1-844-5-TRACIE askasprtraciehhsgov

78

  • Developing a Healthcare Coalition Pediatric Surge Annex
  • ASPR TRACIE Three Domains
  • Resources
  • Overview of AAP and Pediatric Centers of Excellence
  • Overview of AAP and Pediatric Centers of Excellence
  • Executive Summary
  • MOCCs Problem Statement
  • A MOCC Aims to
  • MOCCs Concept
  • MOCCs | General Activity Summary
  • MOCCs Toolkit
  • Deanna Dahl-Grove MD FAAP Associate Professor Pediatric Emergency Medicine Rainbow Babies and Childrenrsquos Hospital Member AAP CoDPR Executive Committee13
  • Western Washington MOCC
  • King County LTCF Outbreak
  • Single LTCF - Single Hospital
  • Medical Operations Coordinating Cell
  • Regional COVID Coordinating Center ndash Western Washington
  • Two Surveillance Pillars of the RC3
  • Two Coordination Pillars of the RC3
  • Emergency Response Platform - Microsoft
  • Emergency Response Platform - Microsoft
  • Christopher Newton MD13Associate Professor of Surgery Division of Pediatric Surgery Director of Trauma Care UCSF Benioff Childrenrsquos Hospital Oakland13
  • Michiganrsquos Healthcare Preparedness Program
  • Michigan COVID-19
  • Michigan COVID-19
  • Detroit vs New York City
  • Detroit vs New York City
  • Michigan Healthcare Surge Strategy Goal
  • Michigan Healthcare Surge Strategy Components
  • Relief Hospitals vs Alternate Care Sites
  • Relief Hospital ldquoAskrdquo
  • Relief Hospitals and Patient Redistribution
  • Statewide Inter-Hospital Coordination Unit
  • MOCCs and Patient Redistribution
  • EMResource Relief Hospital Participation
  • MOCC-Facilitated vs Direct Contact Transfers
  • Patient Redistribution ndash 5 Key Elements
  • Relief Hospital Recruitment Challenges
  • Michigan Patient Transfers (41 to 420)
  • MOCCs in Michigan
  • Summary
  • Sarita Chung MD FAAP13Director of Disaster Preparedness Division of Emergency Medicine Childrenrsquos Hospital Boston Member American Academy of Pediatrics (AAP) Council on Disaster Preparedness and Recovery13
  • Regional Disaster Response in Texas Implementation of the RMOC Concept
  • Introduction
  • The Texas Trauma System
  • EHC System Complex Problem Solving
  • 911 Commission
  • Our Experience
  • Managing Wide-Scale Disasters
  • Acute Health Care SystemPublic Health Emergency Management
  • Problems Common to DisastersMust have a credible and workable solution to each of these problemsmdashif we are to improve disaster response
  • MEDCOM
  • How to Integrate Disaster Acute Care and Public Health Systems
  • Regional Medical Operations Center(RMOC)
  • Regional Medical Operations Center
  • Feasible Plan Must work in real world conditions
  • RMOC Abilities and Advantages
  • RMOC Response and Function to COVID-19
  • STRAC Report
  • STRAC Report
  • STRAC Report
  • Weekly COVID-19 Update
  • RMOCsMobile Drive Through COVID-19 Testing over 268000 Square Miles
  • Hot Spot Evaluation and Coordination
  • RMOC Function in COVID-19 Response
  • Moderator Roundtable
  • Los Angeles (LA) County Medical Operations Coordination Cell (MOCC)
  • Los Angeles County and Region I
  • Normal Operations vs Emergency and DisasterResponse
  • Keys to Success
  • Moderator Roundtable
  • Minnesota SHCC
  • Referrals and Transfers
  • Staffing
  • Triggers
  • Other uses considerations
  • Question amp Answer
  • Contact Us

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Relief Hospitals vs Alternate Care Sites bull Relief Hospitals The objective is to extend the

conventional standard of care to as many citizens in need as possible (ie minimize the need to move intocrisis standards of care)

bull Alternate Care Sites (ACS) The objective is to delivercrisis standards of care (as close to the conventional standard of care as possible) in extreme conditions in which the conventional standard of care can not be provided at overloaded hospitals

30

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Relief Hospital ldquoAskrdquo bull Hospitals have been previously asked to be able to

surge an additional 20 above average daily census ndash Increased to 50 ldquosuper surgerdquo

bull Relief Hospitals provide 10 of their expanded capacity to assist severely impacted hospitals ndash While preserving 50 of super-surge capacity bull Many hospitals at very low census

31

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Relief Hospitals and Patient Redistribution

bull Intra-Health System Transfer ndash Coordinated by specific health system

bull Intra-Regional Transfer ndash Coordinated by Regional Medical Coordination Center

bull Statewide Transfer ndash Coordinated by Inter-Hospital Coordination Unit bull AKA Medical Operations Coordination Cell (MOCC)

32

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Statewide Inter-Hospital Coordination Unit State EmergencyOperations Center

Planning Finance Operations

Health Branch

Inter-HospitalCoordination Unit

Physician Consultant

EMS Coordination Group

Logistics

MDHHS Health Emergency Operations

Center

Medical Operations

Coordination Cell

33

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

MOCCs and Patient Redistribution Regional Medical

Coordination Center bull Relief hospitals declare status on

EMResource bull RMCC receives request from

transferring hospital bull RMCC identifies Relief Hospital(s) bull Transferring hospital contacts

Relief Hospital directly bull Relief Hospital accepts patient(s) bull RMCC coordinates EMS PRN

Statewide Inter-Hospital Coordination Unit

Relief hospitals declare status on EMResource

IHCU receives request from RMCC on behalf of transferring hospital

IHCU identifies Relief Hospital(s) Transferring hospital contacts Relief

Hospital directly Relief Hospital accepts patient(s) IHCU coordinates EMS PRN

34

UnclassifiedFor Public Use

Critical 2 Critical 3 Non- 4 Non- Willing to Willing to Comment Care Bed - Care Bed - Critical Critical Take Take Non-COVID-19 non- Care Bed- Care Bed - COVID-19 COVID-19

COVID-19 COVID-19 non- Patients Patients COVID-19

No Yes

22 0 0 o - 4 4 16 24

1 1 5 5

h Ctr 40 8 8 10

1 0 5 5

68 13 34 51

2 Critical 3 Non- 4 Non- Willing to Willing to Comment Care Bed Critical Critical Take Take Non-bull non- Care Bed Care Bed COVID-19 COVID-19 COVID-19 - - non- Patients Patients

COVID-19 COVID-19

nton 0 0 0 0 No No

0 0 24 3 No No Already exceeding critical No No Already exceeding critical

0 0 0 0 ----Already exceeding critical

0 Already exceeding critical

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

EMResource Relief Hospital Participation

35

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

MOCC-Facilitated vs Direct Contact Transfers MOCC Facilitated

bull Hospital has need to transfer bull Regional State MOCC

contacted bull EMResource reviewed by MOCC

to identify Relief Hospitals bull MOCC connects transferring

hospital to Relief Hospital bull Relief Hospital accepts

patient(s) bull MOCC coordinates EMS PRN

Direct Contact Hospital has need to transfer Regional State MOCC

bypassed EMResource reviewed by hospital

to identify Relief Hospitals Transferring hospital contacts

Relief Hospital directly Relief Hospital accepts

patient(s) MOCC coordinates EMS PRN

36

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Patient Redistribution ndash 5 Key Elements

bull bull bull bull bull

Transferring Hospitals Coordinating entity (MOCCs) Situational awareness platform (EMResource) EMS Relief Hospitals

37

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Relief Hospital Recruitment Challenges

Why were so many hospitals in minimally impacted regions resistant to accept patients bull Fea

bull Fear of introducing bringing COVID-19 into their hospital

r of impending ldquostormrdquo ndash ldquoItrsquos just a matter of time till wersquore Detroitrdquo

Need for Epidemiologic Intelligence

38

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Michigan Patient Transfers (41 to 420)

SE MI SCEC MI West and North MI

Region 2N 2S 1 3 5 6 7 8 TOTAL Transferred In 322 457 41 27 38 15 34 25 959 Transferred Out 275 443 46 54 24 20 20 15 897

~15 via MOCC-Facilitated ~85 VIA Direct Contact ~30 Intra-System Transfers

Source EMResource ndash Self-reported by hospitals 39

UnclassifiedFor Public Use

Bureau of EMS Trauma amp Preparedness

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

MOCCs in Michigan

bull Role Facilitation not control bull Staffing at State MOCC ndash Experienced paramedics EMS control center bull Remote component to SEOC

bull Physician role ndash Consultative problem solving medical leadership

bull Use of statewide hospital status application essential ndash Allows hospitals to connect directly

40

UnclassifiedFor Public Use

DHHS Michigan Department or Health amp Human Services

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Summary bull Relief Hospital concept works bull Statewide MOCC successful in coordinating transfers bull EMResource serves as an invaluable tool for

identifying Relief Hospitals bull Decentralized approach where hospitals in need

contact hospitals with capacity requires minimal central coordination

bull Recruitment of Relief Hospitals can be challenging

41

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

Ronald Stewart MD Chair Department of Surgery UT Health San Antonio Long School of Medicine Eric Epley Executive Director CEO Southwest Texas Regional Advisory Council for Trauma (STRAC)

UnclassifiedFor Public Use 42

~ University - Health System

Regional Disaster Response in Texas Implementation of the

RMOC Concept Ronald M Stewart Eric Epley Brian Eastridge Dudley Wait Joe Palifini Dave Miramontes Craig Cooley Donald

Jenkins and the Southwest Texas Regional Advisory Council Team and

Texas Emergency Medical Task Force Region Leaders

ASPR Tracie Webinar April 24 2020

UnclassifiedFor Public Use 43

SouchweGt Tebullas Region1il Aduisory Council

Introduction

UnclassifiedFor Public Use

bull

bull

Trauma system development

bull Routine multiple small-scale disasters

bull Structured cooperation and communication Trauma system infrastructure for

bull bull

Disaster Stroke STEMI Mental Health Perinatal

bull Trauma System Complete Evolution to EmergencyHealth Care SystemmdashWill use Trauma System andEmergency Health Care System interchangeably

bull Health Care Coalition

bull Right Patient Right Place Right Time 44

THE TEXAS TRAUMA SYSTEM

UnclassifiedFor Public Use

22 TRAUMA SERVICE AREAS

REGIONAL ADVISORY COUNCILS

TRAUMA CENTER DESIGNATIONS

STANDARDS OF CARE

HOSPITAL PREPAREDNESS GRANTS

CONSISTENCY THROUGHOUT URBAN SUBURBAN RURAL AND

FRONTIER

45

Southwest Teus Regional Ad11lsory Council

l The Committee -~

on Trauma 1 middot

EHC System Complex Problem Solving

bull Maximally inclusive with respect to stakeholders bull Dialogue and consensus centered upon bull Whatrsquos the right thing to do for the patient or population being served

bull Timely bull Structured cooperation bull Communication ndash Robust and redundant bull Actionable data

bull Bias for action bull Performance improvement processes

UnclassifiedFor Public Use 46

911 Commission

1) FAILURE OF IMAGINATION

2) FAILURE OF POLICY (A FAILURE TO HAVE THE RIGHT INFRASTRUCTURE IN PLACE)

3) FAILURE OF CAPABILITY (A FAILURE TO HAVE THE RIGHT RESOURCES)

4) FAILURE OF MANAGEMENT (THE FAILURE TO COORDINATE THE AVAILABLE RESOURCES AND INFRASTRUCTURE)

Challenge of Large-Scale Disaster Preparation and Management

UnclassifiedFor Public Use 47

Southwest Tecas Regional Advisory Council

Our Experience

A functioning regional trauma (EHC) system provides the framework for an effective response to large-scale disasters

Education and drills are not enough

Linked regional medical operations centers ( or MOCCs) critical to effective disaster response from all causes

UnclassifiedFor Public Use 48

a

Southwest Texas Regional Advisory Council

Managing Wide-Scale Disasters

UnclassifiedFor Public Use 49

Acute Health Care System

bull Critical for emergency response and treatment of acute illness or injury

bull Mostly private and public mix bull Services to individuals bull Distributed and complex

network of providers bull Decisions made clinically

within minutes to hours

Public Health System

bull Largely responsible for most significant health improvements

bull Safety and wellbeing of populations

bull Multidisciplinary science bull Mainly public with centralized

communication bull Decisions with deliberation

and testing usually takes days

EmergencyManagement System

Local State

Federal Emergency Management Response

These Three Systems Must Function Seamlessly and Flawlessly Together

Acute Health Care System

Public Health

Emergency Management

UnclassifiedFor Public Use 50

Communications Problems Common to failures Disasters

Unworkable and Must have a credible and untested plans workable solution to each of these problemsmdashif we are to improve disaster response Lack of coordinated

response UnclassifiedFor Public Use 51

MEDCOM

bull Trauma Transfers-500mo bull Air Medical Management bull Trauma Team Paging bull MCI load-balancing bull Navigation of mental health

patients via Law Enforcement directly topsychiatric facilities

UnclassifiedFor Public Use 52

D D

D D

How to Integrate Disaster Acute Care and Public Health Systems

bull Trauma MEDCOM Communications Center

bull Regional Medical Operations Center

bull Integrated with Local Emergency Operations Center(EOC)

bull Linked to State Emergency Operations Center

UnclassifiedFor Public Use

bull Linked to Federal Emergency Management System53

Southwest Texas Regional Aduisory Council Regional Medical Operations Center (RMOC)

UnclassifiedFor Public Use

Upregulated MEDCOMmdashdramatically enhanced data and comm Functional for 17 years in San Antonio bull Essential elements

bull Formal agreements insuring collaborationbull Representatives of all major stakeholders in one room-physical or virtualbull Formal communication link to the Emergency Operations Centers (EOC)bull Fault tolerant communications systemsbull Software systems ndashWebEOC software

bull bull bull

Monitor and coordinate all critical hospital capacity Monitor all critical public health data Monitor and coordinate all critical EMS agencies

bull Direct tie to the EOC and SOCbull EMTF functionmdashAbility to physically expand and adapt Emergency Medical Task

Forces amp Mobile Medical Units54

Regional Medical Operations Center (RMOC) Regional Medical Operations Center (RMOC)

UnclassifiedFor Public Use 55

Feasible Plan Must work in

real world conditions

UnclassifiedFor Public Use 56

Southwest Te11as Regional Adv isory Council

RMOC Abilities and Advantages

bull Situational AwarenessmdashRegional Consciousness bull Virtual expansion of bed capacity

bull Distribute to all regional facilitiesmdashnot just a few ndashMany Hands Make Light Work bull Proven many times over 15 yearsmdashdistribution of 1000s of patients over a few days

bull Enables health care regional response teams bull Multi-agency rescue teamsmdashswift water rescue etc bull Mobile medical unitsmdashtemporary hospital replacements or augments

bull Load balancing during a surge of patients bull Network with other regions ndash8 RMOC equivalents in Texas bull Integration of Public Health Acute Care and Disaster Management Systems

UnclassifiedFor Public Use 57

Vancouver

Seattle

Idaho Oregon

Nevada

San Francisco

California

lls Angeles

Montana No11 Dakota

Minnesota

South Dakcta

Wyoming

Wisconsin

Iowa Ne~raska

Toronto c ~New Y0rk Boston Detroit middot

ChicatJo middotimiddot New r ark

Denver Oli io

St Louis Kansas

K~ ntucilty Vitgin 1c1

tfort Ca r0 l1na

New Mexico Arlltansas

Atla11ta Oaas

Georgiamp

Texas

Houston

Monterrey C - Gulf of

Miami

RMOC Response and Function to COVID-19

UnclassifiedFor Public Use 58

INTERNAL REPORT - PHI DATA This report contains Protected Health Information and is not intended for public distribution

Date COVID+ Patients COVD+ in ICU

04212020 82

04202020 81 -

04192020 81

Normal

Part ici pating HCS COVID Data as of 0815 Zl-Apr-20

VentBed Data as of 0910 21-Apr-20

41

41

41

COVID+ on Ventilator

24

25

24

BTRAC

All Healthcare Systems

Available Vents I Total Vents Available Vents

554 713 7896

514 710 7296 - ~ -

555 704 7996

Healthcare System Stress Score

I

Available Staffed Total Staffed Available Staffed Beds Beds Beds

1752 4 730 3796

1792 4 700 3896 - - - - - 7 1635 4707 3596

Severe

UnclassifiedFor Public Use 59

INTERNAL REPORT - PHI DAT A This report contains Protected Health Information and is not intended for public distribution

San Antonio Healthcare Systems COVI D-19 Patient Count

Positive Patients on 4212020

Positive Patients Trend 312212020 - 412112020

322 327 411 4 6 4 11 4 16

Systems Reporting Daily Morning Data

Health Sys I Heal th Sys2 HS3 HS4 HSS HS6

PUI Patients on 4212020

82 50

PUI Patients Trend 312012020 - 42112020

80

60

40 38

20

o __ _________________ _

4 21 322 3 27 4 I 4 6 41 I 4 1 6 42 1

H Tuesday April Z1 2020 STll=IAC _c

TOT AL Patients on 4212020

132

TOTAL Patients Trend 312212020 - 412112020

150 151

100

50

o __ __________________ _

3122 327 4 1 4 16 4 1 1 4 16 42 1

UnclassifiedFor Public Use 60

HOSPITALS Due DAILY 0900 hrs Hospital PPE IDR Materials Status Medical Dashboard (Bed and Ventilator Status) httpserisstracorgeoc7

EMS Due WEEKLY Friday 1200 hrs httpswwwsurveymonkeycomrEMSPPE2

ALL OTHER Coalition and ARHC Members Due WEEKLY Friday 1200 hrs https www surveymonkeycomrRMOCPPEOuery

1900 041220

Number of Regional Hospitals Reporting PPE Shortfall amp Days Remaining Until Depletion 5 - 7 Da s 8 - 11 Da s 12 - 14 Da s 15+ Da s

0 8 14 5 Data derived from facilities Hospital PPE IDR Materials Status - Facilities listed have indicated a disruption in their supply chain for any of the following PPE N95s Surgical Masks Gowns Gloves Face Shields Goggles

UnclassifiedFor Public Use 61

1015

Weekly COVID-19 Update Epidemiology Program

39 191 97 Tota l Cases Reported Tota l Deaths Re po rted Ever Hospita lized Adm itted to ICU

VI

45

40

35

~ 30 ro u 0 25

1 20

sect 15 z

10

5

0

23

Cases of COVID-19 by Date of Illness Onset (n=880)1 and Cumulative by Date Reported Bexar County 4182020

Female( )Ma le 51 49

210 217 224 32 39 316 323 330 46 413

- Number of Cases - cumulative Cases

1 aased on cor1pleted d31 ai 3s or 4181020 a t 800 PM dditiomd crases 3re 1111der feview

1200

t moo V

QI VI ro u

800 0

~ QI 0

- 600 E 0

u

Nl z ii - 400 ~ _

ro S

- 200 E u

-0

CITY OF SAN ANTONIO METROPOLITAN HEALTH DISTRICT

so 276 Mechanica l Venti lat ion Recovered

Percentage of Cases by Raceethnicity

American IndianAlaska Native

Asian

Black

White

Hispanic

Other

Cases by Age Group

~~ I 39 4n1 i 300 sect 200 z

100 3 0 +------------------~~~~-~~ ----r-~ ~ ~ -

17

0-17 18-40 41-64 65+

Age Grou p in Yea rs

Median ace - 46 years (age range 0-100 years)

UnclassifiedFor Public Use 62

RMOCs Mobile Drive Through COVID-19 Testing over 268000 Square Miles

UnclassifiedFor Public Use 63

= sect111ntomo tprrssmiddotXrws uesce ~

NEW5

Texas San Antonio officials launch investigations of nursing home overrun by coronavirus

LaurenCan1ba Apri112Q20 UpdacedApfd-12020212pm fWBinGi P 0

COVJCgt-19 ~ uitefldid lifo iil5 w~ kriew it inTeitas tradeLmithequtiOllsyouw1nt

nswered illd the issues YMI think we

sAQllid be lnvmlgadllg lndodamp- )Our

email iind an pounditpessbullNllWS journ11Nt will

follow up

Hot Spot Evaluation and Coordination

UnclassifiedFor Public Use 64

RMOC Function in COVID-19 Response

bull Situational awareness bull Integration of public health acute health care and disaster

management functions bull Actionable data from consolidating public health and acute health

care data sources bull Controlling and coordinating hot-spots bull Drive through testing management across the entire State bull Ability to Load balance across multiple health systems and

organizations UnclassifiedFor Public Use 65

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

John Quiroz RN Nurse Manager Los Angeles County Emergency Medical Services

UnclassifiedFor Public Use 66

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Los Angeles (LA) County Medical Operations Coordination Cell (MOCC)

bull 247 Medical amp Health Coordinator for the County and Region I

bull Coordinate Patient Transfers and Transportation bull Coordinate medical and heath resource management bull 911 Providers Hospitals LTC Clinics Dialysis Surgical

67

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATION GATEWAY

Los Angeles County and Region I

68

ifornia Reg1ions

Coastal OES Region n

Southem oes Regiion I

Inl and OES Region IV

Soutiheim Santa Barbara OES Reg Ion VI

I

Kerrn

Los Angeles

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Normal Operations vs Emergency and Disaster Response

Normal Operationsbull DHS Hospital and Clini

System bull EMTALA Transfers bull Air Medical bull Hyperbaric Chamber bull MCI Patient

Destinations bull TransferTransport

c

Emergency Disaster bull Hospital evacuations bull Resource Request bull Alternate Care Sites ndash Mercy ndash LASH ndash IsolationQuarantine

bull TransferTransport bull Prehospital Care Policy

69

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Keys to Success

bull 247 Base of Operationsbull Communicationsndash Telephony Radio Internet ReddiNet

bull DOC Room to expand operation during disasterbull Information System to document and analyze all lines

of businessbull Trained and talented staffbull Planning and exercise

70

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

John Hick MD Hennepin Healthcare MN

UnclassifiedFor Public Use 71

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Minnesota SHCC bull Statewide Healthcare Coordination Centerbull Located at State EOC as well as virtual ndash roughly

40 people directly engaged including regionalleads

bull Joint MDH HSEM MHA 8 regional MN coalitionconstruct

bull Main areas of planning responsendash ndash ndash ndash ndash

Referrals and transfers Alternate care sites Long term care ndash reactive and proactive PPE policy and acquisition Ventilator medical supply acquisition

72

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Referrals and Transfers bull Single phone number for LTC issues including hospital discharge and

COVID + patient support (eg assisted living transfer to COVID +designated SNF)

bull Co-located with SEOC public hotline but different staffing numbers bull Single (separate) phone number for ICU referrals ndash Mainly for greater MN but also inter-metro ndash Awareness of resources on MnTrac and real-time health system

information ndash Also provides direct connection to critical care consultation ndash May also be used to make triage decisions if referral needed and

no resources available (care-in-place recommendations) ndash May also be used to distribute load

73

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Staffing bull

bull

bull

bull

Call-taker ndash Medical background preferred ndash ndash

Gatekeeper for referral to SME May connect caller with resources and then referrals handled per usual

Shift Supervisor ndash ndash

Clinical background and experience with bed placement (eg house nursing supervisor) Manages information resource availability with facilities and more complicatedsituations

Clinician on-call ndash ndash

Critical care Contacts with each major health system critical care for ECMO and other resourceallocation situations

Unit supervisor ndash Works with SHCC manager on overall operations processes protocols

74

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Triggers

bull

bull

LTC ndash ndash ndash

Difficulty obtaining hospital discharges for LTC patients Achieved and hotline operational (Note ndash hotline also coordinates connections to infection preventioncontrol MDH Health Regulation Division palliative care consultations and can trigger strike team evaluation staffing support transfer support)

ICU ndash ndash ndash

lt 10 ICU beds available statewide Request from MHA or a coalition due to difficulty coordinating destinations Further triggers for engagement of clinician at request or when no ICU bedsavailable for reasonable match

75

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Other uses considerations

bull Matching to EMS transport services bull Patient ICU transfer considerations ndash Need for higher level of care ndash first priority ndash ECMO ventilators etc

bull Patients presenting to facility that lacks appropriate resources atbaseline

ndash

ndash

Load balancing ndash second priority bull Convalescent patients bull

bull

Intubated and stable patients (regional ndash if significant capacity under-utilized) Riskbenefit considerations

Resource movement ndash eg ventilators (vs anesthesia machines) or staff (virtual or in-person)

76

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Question amp Answer

77

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Contact Us

asprtraciehhsgov 1-844-5-TRACIE askasprtraciehhsgov

78

  • Developing a Healthcare Coalition Pediatric Surge Annex
  • ASPR TRACIE Three Domains
  • Resources
  • Overview of AAP and Pediatric Centers of Excellence
  • Overview of AAP and Pediatric Centers of Excellence
  • Executive Summary
  • MOCCs Problem Statement
  • A MOCC Aims to
  • MOCCs Concept
  • MOCCs | General Activity Summary
  • MOCCs Toolkit
  • Deanna Dahl-Grove MD FAAP Associate Professor Pediatric Emergency Medicine Rainbow Babies and Childrenrsquos Hospital Member AAP CoDPR Executive Committee13
  • Western Washington MOCC
  • King County LTCF Outbreak
  • Single LTCF - Single Hospital
  • Medical Operations Coordinating Cell
  • Regional COVID Coordinating Center ndash Western Washington
  • Two Surveillance Pillars of the RC3
  • Two Coordination Pillars of the RC3
  • Emergency Response Platform - Microsoft
  • Emergency Response Platform - Microsoft
  • Christopher Newton MD13Associate Professor of Surgery Division of Pediatric Surgery Director of Trauma Care UCSF Benioff Childrenrsquos Hospital Oakland13
  • Michiganrsquos Healthcare Preparedness Program
  • Michigan COVID-19
  • Michigan COVID-19
  • Detroit vs New York City
  • Detroit vs New York City
  • Michigan Healthcare Surge Strategy Goal
  • Michigan Healthcare Surge Strategy Components
  • Relief Hospitals vs Alternate Care Sites
  • Relief Hospital ldquoAskrdquo
  • Relief Hospitals and Patient Redistribution
  • Statewide Inter-Hospital Coordination Unit
  • MOCCs and Patient Redistribution
  • EMResource Relief Hospital Participation
  • MOCC-Facilitated vs Direct Contact Transfers
  • Patient Redistribution ndash 5 Key Elements
  • Relief Hospital Recruitment Challenges
  • Michigan Patient Transfers (41 to 420)
  • MOCCs in Michigan
  • Summary
  • Sarita Chung MD FAAP13Director of Disaster Preparedness Division of Emergency Medicine Childrenrsquos Hospital Boston Member American Academy of Pediatrics (AAP) Council on Disaster Preparedness and Recovery13
  • Regional Disaster Response in Texas Implementation of the RMOC Concept
  • Introduction
  • The Texas Trauma System
  • EHC System Complex Problem Solving
  • 911 Commission
  • Our Experience
  • Managing Wide-Scale Disasters
  • Acute Health Care SystemPublic Health Emergency Management
  • Problems Common to DisastersMust have a credible and workable solution to each of these problemsmdashif we are to improve disaster response
  • MEDCOM
  • How to Integrate Disaster Acute Care and Public Health Systems
  • Regional Medical Operations Center(RMOC)
  • Regional Medical Operations Center
  • Feasible Plan Must work in real world conditions
  • RMOC Abilities and Advantages
  • RMOC Response and Function to COVID-19
  • STRAC Report
  • STRAC Report
  • STRAC Report
  • Weekly COVID-19 Update
  • RMOCsMobile Drive Through COVID-19 Testing over 268000 Square Miles
  • Hot Spot Evaluation and Coordination
  • RMOC Function in COVID-19 Response
  • Moderator Roundtable
  • Los Angeles (LA) County Medical Operations Coordination Cell (MOCC)
  • Los Angeles County and Region I
  • Normal Operations vs Emergency and DisasterResponse
  • Keys to Success
  • Moderator Roundtable
  • Minnesota SHCC
  • Referrals and Transfers
  • Staffing
  • Triggers
  • Other uses considerations
  • Question amp Answer
  • Contact Us

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Relief Hospital ldquoAskrdquo bull Hospitals have been previously asked to be able to

surge an additional 20 above average daily census ndash Increased to 50 ldquosuper surgerdquo

bull Relief Hospitals provide 10 of their expanded capacity to assist severely impacted hospitals ndash While preserving 50 of super-surge capacity bull Many hospitals at very low census

31

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Relief Hospitals and Patient Redistribution

bull Intra-Health System Transfer ndash Coordinated by specific health system

bull Intra-Regional Transfer ndash Coordinated by Regional Medical Coordination Center

bull Statewide Transfer ndash Coordinated by Inter-Hospital Coordination Unit bull AKA Medical Operations Coordination Cell (MOCC)

32

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Statewide Inter-Hospital Coordination Unit State EmergencyOperations Center

Planning Finance Operations

Health Branch

Inter-HospitalCoordination Unit

Physician Consultant

EMS Coordination Group

Logistics

MDHHS Health Emergency Operations

Center

Medical Operations

Coordination Cell

33

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

MOCCs and Patient Redistribution Regional Medical

Coordination Center bull Relief hospitals declare status on

EMResource bull RMCC receives request from

transferring hospital bull RMCC identifies Relief Hospital(s) bull Transferring hospital contacts

Relief Hospital directly bull Relief Hospital accepts patient(s) bull RMCC coordinates EMS PRN

Statewide Inter-Hospital Coordination Unit

Relief hospitals declare status on EMResource

IHCU receives request from RMCC on behalf of transferring hospital

IHCU identifies Relief Hospital(s) Transferring hospital contacts Relief

Hospital directly Relief Hospital accepts patient(s) IHCU coordinates EMS PRN

34

UnclassifiedFor Public Use

Critical 2 Critical 3 Non- 4 Non- Willing to Willing to Comment Care Bed - Care Bed - Critical Critical Take Take Non-COVID-19 non- Care Bed- Care Bed - COVID-19 COVID-19

COVID-19 COVID-19 non- Patients Patients COVID-19

No Yes

22 0 0 o - 4 4 16 24

1 1 5 5

h Ctr 40 8 8 10

1 0 5 5

68 13 34 51

2 Critical 3 Non- 4 Non- Willing to Willing to Comment Care Bed Critical Critical Take Take Non-bull non- Care Bed Care Bed COVID-19 COVID-19 COVID-19 - - non- Patients Patients

COVID-19 COVID-19

nton 0 0 0 0 No No

0 0 24 3 No No Already exceeding critical No No Already exceeding critical

0 0 0 0 ----Already exceeding critical

0 Already exceeding critical

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

EMResource Relief Hospital Participation

35

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

MOCC-Facilitated vs Direct Contact Transfers MOCC Facilitated

bull Hospital has need to transfer bull Regional State MOCC

contacted bull EMResource reviewed by MOCC

to identify Relief Hospitals bull MOCC connects transferring

hospital to Relief Hospital bull Relief Hospital accepts

patient(s) bull MOCC coordinates EMS PRN

Direct Contact Hospital has need to transfer Regional State MOCC

bypassed EMResource reviewed by hospital

to identify Relief Hospitals Transferring hospital contacts

Relief Hospital directly Relief Hospital accepts

patient(s) MOCC coordinates EMS PRN

36

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Patient Redistribution ndash 5 Key Elements

bull bull bull bull bull

Transferring Hospitals Coordinating entity (MOCCs) Situational awareness platform (EMResource) EMS Relief Hospitals

37

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Relief Hospital Recruitment Challenges

Why were so many hospitals in minimally impacted regions resistant to accept patients bull Fea

bull Fear of introducing bringing COVID-19 into their hospital

r of impending ldquostormrdquo ndash ldquoItrsquos just a matter of time till wersquore Detroitrdquo

Need for Epidemiologic Intelligence

38

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Michigan Patient Transfers (41 to 420)

SE MI SCEC MI West and North MI

Region 2N 2S 1 3 5 6 7 8 TOTAL Transferred In 322 457 41 27 38 15 34 25 959 Transferred Out 275 443 46 54 24 20 20 15 897

~15 via MOCC-Facilitated ~85 VIA Direct Contact ~30 Intra-System Transfers

Source EMResource ndash Self-reported by hospitals 39

UnclassifiedFor Public Use

Bureau of EMS Trauma amp Preparedness

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

MOCCs in Michigan

bull Role Facilitation not control bull Staffing at State MOCC ndash Experienced paramedics EMS control center bull Remote component to SEOC

bull Physician role ndash Consultative problem solving medical leadership

bull Use of statewide hospital status application essential ndash Allows hospitals to connect directly

40

UnclassifiedFor Public Use

DHHS Michigan Department or Health amp Human Services

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Summary bull Relief Hospital concept works bull Statewide MOCC successful in coordinating transfers bull EMResource serves as an invaluable tool for

identifying Relief Hospitals bull Decentralized approach where hospitals in need

contact hospitals with capacity requires minimal central coordination

bull Recruitment of Relief Hospitals can be challenging

41

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

Ronald Stewart MD Chair Department of Surgery UT Health San Antonio Long School of Medicine Eric Epley Executive Director CEO Southwest Texas Regional Advisory Council for Trauma (STRAC)

UnclassifiedFor Public Use 42

~ University - Health System

Regional Disaster Response in Texas Implementation of the

RMOC Concept Ronald M Stewart Eric Epley Brian Eastridge Dudley Wait Joe Palifini Dave Miramontes Craig Cooley Donald

Jenkins and the Southwest Texas Regional Advisory Council Team and

Texas Emergency Medical Task Force Region Leaders

ASPR Tracie Webinar April 24 2020

UnclassifiedFor Public Use 43

SouchweGt Tebullas Region1il Aduisory Council

Introduction

UnclassifiedFor Public Use

bull

bull

Trauma system development

bull Routine multiple small-scale disasters

bull Structured cooperation and communication Trauma system infrastructure for

bull bull

Disaster Stroke STEMI Mental Health Perinatal

bull Trauma System Complete Evolution to EmergencyHealth Care SystemmdashWill use Trauma System andEmergency Health Care System interchangeably

bull Health Care Coalition

bull Right Patient Right Place Right Time 44

THE TEXAS TRAUMA SYSTEM

UnclassifiedFor Public Use

22 TRAUMA SERVICE AREAS

REGIONAL ADVISORY COUNCILS

TRAUMA CENTER DESIGNATIONS

STANDARDS OF CARE

HOSPITAL PREPAREDNESS GRANTS

CONSISTENCY THROUGHOUT URBAN SUBURBAN RURAL AND

FRONTIER

45

Southwest Teus Regional Ad11lsory Council

l The Committee -~

on Trauma 1 middot

EHC System Complex Problem Solving

bull Maximally inclusive with respect to stakeholders bull Dialogue and consensus centered upon bull Whatrsquos the right thing to do for the patient or population being served

bull Timely bull Structured cooperation bull Communication ndash Robust and redundant bull Actionable data

bull Bias for action bull Performance improvement processes

UnclassifiedFor Public Use 46

911 Commission

1) FAILURE OF IMAGINATION

2) FAILURE OF POLICY (A FAILURE TO HAVE THE RIGHT INFRASTRUCTURE IN PLACE)

3) FAILURE OF CAPABILITY (A FAILURE TO HAVE THE RIGHT RESOURCES)

4) FAILURE OF MANAGEMENT (THE FAILURE TO COORDINATE THE AVAILABLE RESOURCES AND INFRASTRUCTURE)

Challenge of Large-Scale Disaster Preparation and Management

UnclassifiedFor Public Use 47

Southwest Tecas Regional Advisory Council

Our Experience

A functioning regional trauma (EHC) system provides the framework for an effective response to large-scale disasters

Education and drills are not enough

Linked regional medical operations centers ( or MOCCs) critical to effective disaster response from all causes

UnclassifiedFor Public Use 48

a

Southwest Texas Regional Advisory Council

Managing Wide-Scale Disasters

UnclassifiedFor Public Use 49

Acute Health Care System

bull Critical for emergency response and treatment of acute illness or injury

bull Mostly private and public mix bull Services to individuals bull Distributed and complex

network of providers bull Decisions made clinically

within minutes to hours

Public Health System

bull Largely responsible for most significant health improvements

bull Safety and wellbeing of populations

bull Multidisciplinary science bull Mainly public with centralized

communication bull Decisions with deliberation

and testing usually takes days

EmergencyManagement System

Local State

Federal Emergency Management Response

These Three Systems Must Function Seamlessly and Flawlessly Together

Acute Health Care System

Public Health

Emergency Management

UnclassifiedFor Public Use 50

Communications Problems Common to failures Disasters

Unworkable and Must have a credible and untested plans workable solution to each of these problemsmdashif we are to improve disaster response Lack of coordinated

response UnclassifiedFor Public Use 51

MEDCOM

bull Trauma Transfers-500mo bull Air Medical Management bull Trauma Team Paging bull MCI load-balancing bull Navigation of mental health

patients via Law Enforcement directly topsychiatric facilities

UnclassifiedFor Public Use 52

D D

D D

How to Integrate Disaster Acute Care and Public Health Systems

bull Trauma MEDCOM Communications Center

bull Regional Medical Operations Center

bull Integrated with Local Emergency Operations Center(EOC)

bull Linked to State Emergency Operations Center

UnclassifiedFor Public Use

bull Linked to Federal Emergency Management System53

Southwest Texas Regional Aduisory Council Regional Medical Operations Center (RMOC)

UnclassifiedFor Public Use

Upregulated MEDCOMmdashdramatically enhanced data and comm Functional for 17 years in San Antonio bull Essential elements

bull Formal agreements insuring collaborationbull Representatives of all major stakeholders in one room-physical or virtualbull Formal communication link to the Emergency Operations Centers (EOC)bull Fault tolerant communications systemsbull Software systems ndashWebEOC software

bull bull bull

Monitor and coordinate all critical hospital capacity Monitor all critical public health data Monitor and coordinate all critical EMS agencies

bull Direct tie to the EOC and SOCbull EMTF functionmdashAbility to physically expand and adapt Emergency Medical Task

Forces amp Mobile Medical Units54

Regional Medical Operations Center (RMOC) Regional Medical Operations Center (RMOC)

UnclassifiedFor Public Use 55

Feasible Plan Must work in

real world conditions

UnclassifiedFor Public Use 56

Southwest Te11as Regional Adv isory Council

RMOC Abilities and Advantages

bull Situational AwarenessmdashRegional Consciousness bull Virtual expansion of bed capacity

bull Distribute to all regional facilitiesmdashnot just a few ndashMany Hands Make Light Work bull Proven many times over 15 yearsmdashdistribution of 1000s of patients over a few days

bull Enables health care regional response teams bull Multi-agency rescue teamsmdashswift water rescue etc bull Mobile medical unitsmdashtemporary hospital replacements or augments

bull Load balancing during a surge of patients bull Network with other regions ndash8 RMOC equivalents in Texas bull Integration of Public Health Acute Care and Disaster Management Systems

UnclassifiedFor Public Use 57

Vancouver

Seattle

Idaho Oregon

Nevada

San Francisco

California

lls Angeles

Montana No11 Dakota

Minnesota

South Dakcta

Wyoming

Wisconsin

Iowa Ne~raska

Toronto c ~New Y0rk Boston Detroit middot

ChicatJo middotimiddot New r ark

Denver Oli io

St Louis Kansas

K~ ntucilty Vitgin 1c1

tfort Ca r0 l1na

New Mexico Arlltansas

Atla11ta Oaas

Georgiamp

Texas

Houston

Monterrey C - Gulf of

Miami

RMOC Response and Function to COVID-19

UnclassifiedFor Public Use 58

INTERNAL REPORT - PHI DATA This report contains Protected Health Information and is not intended for public distribution

Date COVID+ Patients COVD+ in ICU

04212020 82

04202020 81 -

04192020 81

Normal

Part ici pating HCS COVID Data as of 0815 Zl-Apr-20

VentBed Data as of 0910 21-Apr-20

41

41

41

COVID+ on Ventilator

24

25

24

BTRAC

All Healthcare Systems

Available Vents I Total Vents Available Vents

554 713 7896

514 710 7296 - ~ -

555 704 7996

Healthcare System Stress Score

I

Available Staffed Total Staffed Available Staffed Beds Beds Beds

1752 4 730 3796

1792 4 700 3896 - - - - - 7 1635 4707 3596

Severe

UnclassifiedFor Public Use 59

INTERNAL REPORT - PHI DAT A This report contains Protected Health Information and is not intended for public distribution

San Antonio Healthcare Systems COVI D-19 Patient Count

Positive Patients on 4212020

Positive Patients Trend 312212020 - 412112020

322 327 411 4 6 4 11 4 16

Systems Reporting Daily Morning Data

Health Sys I Heal th Sys2 HS3 HS4 HSS HS6

PUI Patients on 4212020

82 50

PUI Patients Trend 312012020 - 42112020

80

60

40 38

20

o __ _________________ _

4 21 322 3 27 4 I 4 6 41 I 4 1 6 42 1

H Tuesday April Z1 2020 STll=IAC _c

TOT AL Patients on 4212020

132

TOTAL Patients Trend 312212020 - 412112020

150 151

100

50

o __ __________________ _

3122 327 4 1 4 16 4 1 1 4 16 42 1

UnclassifiedFor Public Use 60

HOSPITALS Due DAILY 0900 hrs Hospital PPE IDR Materials Status Medical Dashboard (Bed and Ventilator Status) httpserisstracorgeoc7

EMS Due WEEKLY Friday 1200 hrs httpswwwsurveymonkeycomrEMSPPE2

ALL OTHER Coalition and ARHC Members Due WEEKLY Friday 1200 hrs https www surveymonkeycomrRMOCPPEOuery

1900 041220

Number of Regional Hospitals Reporting PPE Shortfall amp Days Remaining Until Depletion 5 - 7 Da s 8 - 11 Da s 12 - 14 Da s 15+ Da s

0 8 14 5 Data derived from facilities Hospital PPE IDR Materials Status - Facilities listed have indicated a disruption in their supply chain for any of the following PPE N95s Surgical Masks Gowns Gloves Face Shields Goggles

UnclassifiedFor Public Use 61

1015

Weekly COVID-19 Update Epidemiology Program

39 191 97 Tota l Cases Reported Tota l Deaths Re po rted Ever Hospita lized Adm itted to ICU

VI

45

40

35

~ 30 ro u 0 25

1 20

sect 15 z

10

5

0

23

Cases of COVID-19 by Date of Illness Onset (n=880)1 and Cumulative by Date Reported Bexar County 4182020

Female( )Ma le 51 49

210 217 224 32 39 316 323 330 46 413

- Number of Cases - cumulative Cases

1 aased on cor1pleted d31 ai 3s or 4181020 a t 800 PM dditiomd crases 3re 1111der feview

1200

t moo V

QI VI ro u

800 0

~ QI 0

- 600 E 0

u

Nl z ii - 400 ~ _

ro S

- 200 E u

-0

CITY OF SAN ANTONIO METROPOLITAN HEALTH DISTRICT

so 276 Mechanica l Venti lat ion Recovered

Percentage of Cases by Raceethnicity

American IndianAlaska Native

Asian

Black

White

Hispanic

Other

Cases by Age Group

~~ I 39 4n1 i 300 sect 200 z

100 3 0 +------------------~~~~-~~ ----r-~ ~ ~ -

17

0-17 18-40 41-64 65+

Age Grou p in Yea rs

Median ace - 46 years (age range 0-100 years)

UnclassifiedFor Public Use 62

RMOCs Mobile Drive Through COVID-19 Testing over 268000 Square Miles

UnclassifiedFor Public Use 63

= sect111ntomo tprrssmiddotXrws uesce ~

NEW5

Texas San Antonio officials launch investigations of nursing home overrun by coronavirus

LaurenCan1ba Apri112Q20 UpdacedApfd-12020212pm fWBinGi P 0

COVJCgt-19 ~ uitefldid lifo iil5 w~ kriew it inTeitas tradeLmithequtiOllsyouw1nt

nswered illd the issues YMI think we

sAQllid be lnvmlgadllg lndodamp- )Our

email iind an pounditpessbullNllWS journ11Nt will

follow up

Hot Spot Evaluation and Coordination

UnclassifiedFor Public Use 64

RMOC Function in COVID-19 Response

bull Situational awareness bull Integration of public health acute health care and disaster

management functions bull Actionable data from consolidating public health and acute health

care data sources bull Controlling and coordinating hot-spots bull Drive through testing management across the entire State bull Ability to Load balance across multiple health systems and

organizations UnclassifiedFor Public Use 65

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

John Quiroz RN Nurse Manager Los Angeles County Emergency Medical Services

UnclassifiedFor Public Use 66

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Los Angeles (LA) County Medical Operations Coordination Cell (MOCC)

bull 247 Medical amp Health Coordinator for the County and Region I

bull Coordinate Patient Transfers and Transportation bull Coordinate medical and heath resource management bull 911 Providers Hospitals LTC Clinics Dialysis Surgical

67

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATION GATEWAY

Los Angeles County and Region I

68

ifornia Reg1ions

Coastal OES Region n

Southem oes Regiion I

Inl and OES Region IV

Soutiheim Santa Barbara OES Reg Ion VI

I

Kerrn

Los Angeles

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Normal Operations vs Emergency and Disaster Response

Normal Operationsbull DHS Hospital and Clini

System bull EMTALA Transfers bull Air Medical bull Hyperbaric Chamber bull MCI Patient

Destinations bull TransferTransport

c

Emergency Disaster bull Hospital evacuations bull Resource Request bull Alternate Care Sites ndash Mercy ndash LASH ndash IsolationQuarantine

bull TransferTransport bull Prehospital Care Policy

69

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Keys to Success

bull 247 Base of Operationsbull Communicationsndash Telephony Radio Internet ReddiNet

bull DOC Room to expand operation during disasterbull Information System to document and analyze all lines

of businessbull Trained and talented staffbull Planning and exercise

70

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

John Hick MD Hennepin Healthcare MN

UnclassifiedFor Public Use 71

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Minnesota SHCC bull Statewide Healthcare Coordination Centerbull Located at State EOC as well as virtual ndash roughly

40 people directly engaged including regionalleads

bull Joint MDH HSEM MHA 8 regional MN coalitionconstruct

bull Main areas of planning responsendash ndash ndash ndash ndash

Referrals and transfers Alternate care sites Long term care ndash reactive and proactive PPE policy and acquisition Ventilator medical supply acquisition

72

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Referrals and Transfers bull Single phone number for LTC issues including hospital discharge and

COVID + patient support (eg assisted living transfer to COVID +designated SNF)

bull Co-located with SEOC public hotline but different staffing numbers bull Single (separate) phone number for ICU referrals ndash Mainly for greater MN but also inter-metro ndash Awareness of resources on MnTrac and real-time health system

information ndash Also provides direct connection to critical care consultation ndash May also be used to make triage decisions if referral needed and

no resources available (care-in-place recommendations) ndash May also be used to distribute load

73

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Staffing bull

bull

bull

bull

Call-taker ndash Medical background preferred ndash ndash

Gatekeeper for referral to SME May connect caller with resources and then referrals handled per usual

Shift Supervisor ndash ndash

Clinical background and experience with bed placement (eg house nursing supervisor) Manages information resource availability with facilities and more complicatedsituations

Clinician on-call ndash ndash

Critical care Contacts with each major health system critical care for ECMO and other resourceallocation situations

Unit supervisor ndash Works with SHCC manager on overall operations processes protocols

74

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Triggers

bull

bull

LTC ndash ndash ndash

Difficulty obtaining hospital discharges for LTC patients Achieved and hotline operational (Note ndash hotline also coordinates connections to infection preventioncontrol MDH Health Regulation Division palliative care consultations and can trigger strike team evaluation staffing support transfer support)

ICU ndash ndash ndash

lt 10 ICU beds available statewide Request from MHA or a coalition due to difficulty coordinating destinations Further triggers for engagement of clinician at request or when no ICU bedsavailable for reasonable match

75

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Other uses considerations

bull Matching to EMS transport services bull Patient ICU transfer considerations ndash Need for higher level of care ndash first priority ndash ECMO ventilators etc

bull Patients presenting to facility that lacks appropriate resources atbaseline

ndash

ndash

Load balancing ndash second priority bull Convalescent patients bull

bull

Intubated and stable patients (regional ndash if significant capacity under-utilized) Riskbenefit considerations

Resource movement ndash eg ventilators (vs anesthesia machines) or staff (virtual or in-person)

76

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Question amp Answer

77

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Contact Us

asprtraciehhsgov 1-844-5-TRACIE askasprtraciehhsgov

78

  • Developing a Healthcare Coalition Pediatric Surge Annex
  • ASPR TRACIE Three Domains
  • Resources
  • Overview of AAP and Pediatric Centers of Excellence
  • Overview of AAP and Pediatric Centers of Excellence
  • Executive Summary
  • MOCCs Problem Statement
  • A MOCC Aims to
  • MOCCs Concept
  • MOCCs | General Activity Summary
  • MOCCs Toolkit
  • Deanna Dahl-Grove MD FAAP Associate Professor Pediatric Emergency Medicine Rainbow Babies and Childrenrsquos Hospital Member AAP CoDPR Executive Committee13
  • Western Washington MOCC
  • King County LTCF Outbreak
  • Single LTCF - Single Hospital
  • Medical Operations Coordinating Cell
  • Regional COVID Coordinating Center ndash Western Washington
  • Two Surveillance Pillars of the RC3
  • Two Coordination Pillars of the RC3
  • Emergency Response Platform - Microsoft
  • Emergency Response Platform - Microsoft
  • Christopher Newton MD13Associate Professor of Surgery Division of Pediatric Surgery Director of Trauma Care UCSF Benioff Childrenrsquos Hospital Oakland13
  • Michiganrsquos Healthcare Preparedness Program
  • Michigan COVID-19
  • Michigan COVID-19
  • Detroit vs New York City
  • Detroit vs New York City
  • Michigan Healthcare Surge Strategy Goal
  • Michigan Healthcare Surge Strategy Components
  • Relief Hospitals vs Alternate Care Sites
  • Relief Hospital ldquoAskrdquo
  • Relief Hospitals and Patient Redistribution
  • Statewide Inter-Hospital Coordination Unit
  • MOCCs and Patient Redistribution
  • EMResource Relief Hospital Participation
  • MOCC-Facilitated vs Direct Contact Transfers
  • Patient Redistribution ndash 5 Key Elements
  • Relief Hospital Recruitment Challenges
  • Michigan Patient Transfers (41 to 420)
  • MOCCs in Michigan
  • Summary
  • Sarita Chung MD FAAP13Director of Disaster Preparedness Division of Emergency Medicine Childrenrsquos Hospital Boston Member American Academy of Pediatrics (AAP) Council on Disaster Preparedness and Recovery13
  • Regional Disaster Response in Texas Implementation of the RMOC Concept
  • Introduction
  • The Texas Trauma System
  • EHC System Complex Problem Solving
  • 911 Commission
  • Our Experience
  • Managing Wide-Scale Disasters
  • Acute Health Care SystemPublic Health Emergency Management
  • Problems Common to DisastersMust have a credible and workable solution to each of these problemsmdashif we are to improve disaster response
  • MEDCOM
  • How to Integrate Disaster Acute Care and Public Health Systems
  • Regional Medical Operations Center(RMOC)
  • Regional Medical Operations Center
  • Feasible Plan Must work in real world conditions
  • RMOC Abilities and Advantages
  • RMOC Response and Function to COVID-19
  • STRAC Report
  • STRAC Report
  • STRAC Report
  • Weekly COVID-19 Update
  • RMOCsMobile Drive Through COVID-19 Testing over 268000 Square Miles
  • Hot Spot Evaluation and Coordination
  • RMOC Function in COVID-19 Response
  • Moderator Roundtable
  • Los Angeles (LA) County Medical Operations Coordination Cell (MOCC)
  • Los Angeles County and Region I
  • Normal Operations vs Emergency and DisasterResponse
  • Keys to Success
  • Moderator Roundtable
  • Minnesota SHCC
  • Referrals and Transfers
  • Staffing
  • Triggers
  • Other uses considerations
  • Question amp Answer
  • Contact Us

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Relief Hospitals and Patient Redistribution

bull Intra-Health System Transfer ndash Coordinated by specific health system

bull Intra-Regional Transfer ndash Coordinated by Regional Medical Coordination Center

bull Statewide Transfer ndash Coordinated by Inter-Hospital Coordination Unit bull AKA Medical Operations Coordination Cell (MOCC)

32

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Statewide Inter-Hospital Coordination Unit State EmergencyOperations Center

Planning Finance Operations

Health Branch

Inter-HospitalCoordination Unit

Physician Consultant

EMS Coordination Group

Logistics

MDHHS Health Emergency Operations

Center

Medical Operations

Coordination Cell

33

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

MOCCs and Patient Redistribution Regional Medical

Coordination Center bull Relief hospitals declare status on

EMResource bull RMCC receives request from

transferring hospital bull RMCC identifies Relief Hospital(s) bull Transferring hospital contacts

Relief Hospital directly bull Relief Hospital accepts patient(s) bull RMCC coordinates EMS PRN

Statewide Inter-Hospital Coordination Unit

Relief hospitals declare status on EMResource

IHCU receives request from RMCC on behalf of transferring hospital

IHCU identifies Relief Hospital(s) Transferring hospital contacts Relief

Hospital directly Relief Hospital accepts patient(s) IHCU coordinates EMS PRN

34

UnclassifiedFor Public Use

Critical 2 Critical 3 Non- 4 Non- Willing to Willing to Comment Care Bed - Care Bed - Critical Critical Take Take Non-COVID-19 non- Care Bed- Care Bed - COVID-19 COVID-19

COVID-19 COVID-19 non- Patients Patients COVID-19

No Yes

22 0 0 o - 4 4 16 24

1 1 5 5

h Ctr 40 8 8 10

1 0 5 5

68 13 34 51

2 Critical 3 Non- 4 Non- Willing to Willing to Comment Care Bed Critical Critical Take Take Non-bull non- Care Bed Care Bed COVID-19 COVID-19 COVID-19 - - non- Patients Patients

COVID-19 COVID-19

nton 0 0 0 0 No No

0 0 24 3 No No Already exceeding critical No No Already exceeding critical

0 0 0 0 ----Already exceeding critical

0 Already exceeding critical

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

EMResource Relief Hospital Participation

35

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

MOCC-Facilitated vs Direct Contact Transfers MOCC Facilitated

bull Hospital has need to transfer bull Regional State MOCC

contacted bull EMResource reviewed by MOCC

to identify Relief Hospitals bull MOCC connects transferring

hospital to Relief Hospital bull Relief Hospital accepts

patient(s) bull MOCC coordinates EMS PRN

Direct Contact Hospital has need to transfer Regional State MOCC

bypassed EMResource reviewed by hospital

to identify Relief Hospitals Transferring hospital contacts

Relief Hospital directly Relief Hospital accepts

patient(s) MOCC coordinates EMS PRN

36

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Patient Redistribution ndash 5 Key Elements

bull bull bull bull bull

Transferring Hospitals Coordinating entity (MOCCs) Situational awareness platform (EMResource) EMS Relief Hospitals

37

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Relief Hospital Recruitment Challenges

Why were so many hospitals in minimally impacted regions resistant to accept patients bull Fea

bull Fear of introducing bringing COVID-19 into their hospital

r of impending ldquostormrdquo ndash ldquoItrsquos just a matter of time till wersquore Detroitrdquo

Need for Epidemiologic Intelligence

38

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Michigan Patient Transfers (41 to 420)

SE MI SCEC MI West and North MI

Region 2N 2S 1 3 5 6 7 8 TOTAL Transferred In 322 457 41 27 38 15 34 25 959 Transferred Out 275 443 46 54 24 20 20 15 897

~15 via MOCC-Facilitated ~85 VIA Direct Contact ~30 Intra-System Transfers

Source EMResource ndash Self-reported by hospitals 39

UnclassifiedFor Public Use

Bureau of EMS Trauma amp Preparedness

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

MOCCs in Michigan

bull Role Facilitation not control bull Staffing at State MOCC ndash Experienced paramedics EMS control center bull Remote component to SEOC

bull Physician role ndash Consultative problem solving medical leadership

bull Use of statewide hospital status application essential ndash Allows hospitals to connect directly

40

UnclassifiedFor Public Use

DHHS Michigan Department or Health amp Human Services

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Summary bull Relief Hospital concept works bull Statewide MOCC successful in coordinating transfers bull EMResource serves as an invaluable tool for

identifying Relief Hospitals bull Decentralized approach where hospitals in need

contact hospitals with capacity requires minimal central coordination

bull Recruitment of Relief Hospitals can be challenging

41

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

Ronald Stewart MD Chair Department of Surgery UT Health San Antonio Long School of Medicine Eric Epley Executive Director CEO Southwest Texas Regional Advisory Council for Trauma (STRAC)

UnclassifiedFor Public Use 42

~ University - Health System

Regional Disaster Response in Texas Implementation of the

RMOC Concept Ronald M Stewart Eric Epley Brian Eastridge Dudley Wait Joe Palifini Dave Miramontes Craig Cooley Donald

Jenkins and the Southwest Texas Regional Advisory Council Team and

Texas Emergency Medical Task Force Region Leaders

ASPR Tracie Webinar April 24 2020

UnclassifiedFor Public Use 43

SouchweGt Tebullas Region1il Aduisory Council

Introduction

UnclassifiedFor Public Use

bull

bull

Trauma system development

bull Routine multiple small-scale disasters

bull Structured cooperation and communication Trauma system infrastructure for

bull bull

Disaster Stroke STEMI Mental Health Perinatal

bull Trauma System Complete Evolution to EmergencyHealth Care SystemmdashWill use Trauma System andEmergency Health Care System interchangeably

bull Health Care Coalition

bull Right Patient Right Place Right Time 44

THE TEXAS TRAUMA SYSTEM

UnclassifiedFor Public Use

22 TRAUMA SERVICE AREAS

REGIONAL ADVISORY COUNCILS

TRAUMA CENTER DESIGNATIONS

STANDARDS OF CARE

HOSPITAL PREPAREDNESS GRANTS

CONSISTENCY THROUGHOUT URBAN SUBURBAN RURAL AND

FRONTIER

45

Southwest Teus Regional Ad11lsory Council

l The Committee -~

on Trauma 1 middot

EHC System Complex Problem Solving

bull Maximally inclusive with respect to stakeholders bull Dialogue and consensus centered upon bull Whatrsquos the right thing to do for the patient or population being served

bull Timely bull Structured cooperation bull Communication ndash Robust and redundant bull Actionable data

bull Bias for action bull Performance improvement processes

UnclassifiedFor Public Use 46

911 Commission

1) FAILURE OF IMAGINATION

2) FAILURE OF POLICY (A FAILURE TO HAVE THE RIGHT INFRASTRUCTURE IN PLACE)

3) FAILURE OF CAPABILITY (A FAILURE TO HAVE THE RIGHT RESOURCES)

4) FAILURE OF MANAGEMENT (THE FAILURE TO COORDINATE THE AVAILABLE RESOURCES AND INFRASTRUCTURE)

Challenge of Large-Scale Disaster Preparation and Management

UnclassifiedFor Public Use 47

Southwest Tecas Regional Advisory Council

Our Experience

A functioning regional trauma (EHC) system provides the framework for an effective response to large-scale disasters

Education and drills are not enough

Linked regional medical operations centers ( or MOCCs) critical to effective disaster response from all causes

UnclassifiedFor Public Use 48

a

Southwest Texas Regional Advisory Council

Managing Wide-Scale Disasters

UnclassifiedFor Public Use 49

Acute Health Care System

bull Critical for emergency response and treatment of acute illness or injury

bull Mostly private and public mix bull Services to individuals bull Distributed and complex

network of providers bull Decisions made clinically

within minutes to hours

Public Health System

bull Largely responsible for most significant health improvements

bull Safety and wellbeing of populations

bull Multidisciplinary science bull Mainly public with centralized

communication bull Decisions with deliberation

and testing usually takes days

EmergencyManagement System

Local State

Federal Emergency Management Response

These Three Systems Must Function Seamlessly and Flawlessly Together

Acute Health Care System

Public Health

Emergency Management

UnclassifiedFor Public Use 50

Communications Problems Common to failures Disasters

Unworkable and Must have a credible and untested plans workable solution to each of these problemsmdashif we are to improve disaster response Lack of coordinated

response UnclassifiedFor Public Use 51

MEDCOM

bull Trauma Transfers-500mo bull Air Medical Management bull Trauma Team Paging bull MCI load-balancing bull Navigation of mental health

patients via Law Enforcement directly topsychiatric facilities

UnclassifiedFor Public Use 52

D D

D D

How to Integrate Disaster Acute Care and Public Health Systems

bull Trauma MEDCOM Communications Center

bull Regional Medical Operations Center

bull Integrated with Local Emergency Operations Center(EOC)

bull Linked to State Emergency Operations Center

UnclassifiedFor Public Use

bull Linked to Federal Emergency Management System53

Southwest Texas Regional Aduisory Council Regional Medical Operations Center (RMOC)

UnclassifiedFor Public Use

Upregulated MEDCOMmdashdramatically enhanced data and comm Functional for 17 years in San Antonio bull Essential elements

bull Formal agreements insuring collaborationbull Representatives of all major stakeholders in one room-physical or virtualbull Formal communication link to the Emergency Operations Centers (EOC)bull Fault tolerant communications systemsbull Software systems ndashWebEOC software

bull bull bull

Monitor and coordinate all critical hospital capacity Monitor all critical public health data Monitor and coordinate all critical EMS agencies

bull Direct tie to the EOC and SOCbull EMTF functionmdashAbility to physically expand and adapt Emergency Medical Task

Forces amp Mobile Medical Units54

Regional Medical Operations Center (RMOC) Regional Medical Operations Center (RMOC)

UnclassifiedFor Public Use 55

Feasible Plan Must work in

real world conditions

UnclassifiedFor Public Use 56

Southwest Te11as Regional Adv isory Council

RMOC Abilities and Advantages

bull Situational AwarenessmdashRegional Consciousness bull Virtual expansion of bed capacity

bull Distribute to all regional facilitiesmdashnot just a few ndashMany Hands Make Light Work bull Proven many times over 15 yearsmdashdistribution of 1000s of patients over a few days

bull Enables health care regional response teams bull Multi-agency rescue teamsmdashswift water rescue etc bull Mobile medical unitsmdashtemporary hospital replacements or augments

bull Load balancing during a surge of patients bull Network with other regions ndash8 RMOC equivalents in Texas bull Integration of Public Health Acute Care and Disaster Management Systems

UnclassifiedFor Public Use 57

Vancouver

Seattle

Idaho Oregon

Nevada

San Francisco

California

lls Angeles

Montana No11 Dakota

Minnesota

South Dakcta

Wyoming

Wisconsin

Iowa Ne~raska

Toronto c ~New Y0rk Boston Detroit middot

ChicatJo middotimiddot New r ark

Denver Oli io

St Louis Kansas

K~ ntucilty Vitgin 1c1

tfort Ca r0 l1na

New Mexico Arlltansas

Atla11ta Oaas

Georgiamp

Texas

Houston

Monterrey C - Gulf of

Miami

RMOC Response and Function to COVID-19

UnclassifiedFor Public Use 58

INTERNAL REPORT - PHI DATA This report contains Protected Health Information and is not intended for public distribution

Date COVID+ Patients COVD+ in ICU

04212020 82

04202020 81 -

04192020 81

Normal

Part ici pating HCS COVID Data as of 0815 Zl-Apr-20

VentBed Data as of 0910 21-Apr-20

41

41

41

COVID+ on Ventilator

24

25

24

BTRAC

All Healthcare Systems

Available Vents I Total Vents Available Vents

554 713 7896

514 710 7296 - ~ -

555 704 7996

Healthcare System Stress Score

I

Available Staffed Total Staffed Available Staffed Beds Beds Beds

1752 4 730 3796

1792 4 700 3896 - - - - - 7 1635 4707 3596

Severe

UnclassifiedFor Public Use 59

INTERNAL REPORT - PHI DAT A This report contains Protected Health Information and is not intended for public distribution

San Antonio Healthcare Systems COVI D-19 Patient Count

Positive Patients on 4212020

Positive Patients Trend 312212020 - 412112020

322 327 411 4 6 4 11 4 16

Systems Reporting Daily Morning Data

Health Sys I Heal th Sys2 HS3 HS4 HSS HS6

PUI Patients on 4212020

82 50

PUI Patients Trend 312012020 - 42112020

80

60

40 38

20

o __ _________________ _

4 21 322 3 27 4 I 4 6 41 I 4 1 6 42 1

H Tuesday April Z1 2020 STll=IAC _c

TOT AL Patients on 4212020

132

TOTAL Patients Trend 312212020 - 412112020

150 151

100

50

o __ __________________ _

3122 327 4 1 4 16 4 1 1 4 16 42 1

UnclassifiedFor Public Use 60

HOSPITALS Due DAILY 0900 hrs Hospital PPE IDR Materials Status Medical Dashboard (Bed and Ventilator Status) httpserisstracorgeoc7

EMS Due WEEKLY Friday 1200 hrs httpswwwsurveymonkeycomrEMSPPE2

ALL OTHER Coalition and ARHC Members Due WEEKLY Friday 1200 hrs https www surveymonkeycomrRMOCPPEOuery

1900 041220

Number of Regional Hospitals Reporting PPE Shortfall amp Days Remaining Until Depletion 5 - 7 Da s 8 - 11 Da s 12 - 14 Da s 15+ Da s

0 8 14 5 Data derived from facilities Hospital PPE IDR Materials Status - Facilities listed have indicated a disruption in their supply chain for any of the following PPE N95s Surgical Masks Gowns Gloves Face Shields Goggles

UnclassifiedFor Public Use 61

1015

Weekly COVID-19 Update Epidemiology Program

39 191 97 Tota l Cases Reported Tota l Deaths Re po rted Ever Hospita lized Adm itted to ICU

VI

45

40

35

~ 30 ro u 0 25

1 20

sect 15 z

10

5

0

23

Cases of COVID-19 by Date of Illness Onset (n=880)1 and Cumulative by Date Reported Bexar County 4182020

Female( )Ma le 51 49

210 217 224 32 39 316 323 330 46 413

- Number of Cases - cumulative Cases

1 aased on cor1pleted d31 ai 3s or 4181020 a t 800 PM dditiomd crases 3re 1111der feview

1200

t moo V

QI VI ro u

800 0

~ QI 0

- 600 E 0

u

Nl z ii - 400 ~ _

ro S

- 200 E u

-0

CITY OF SAN ANTONIO METROPOLITAN HEALTH DISTRICT

so 276 Mechanica l Venti lat ion Recovered

Percentage of Cases by Raceethnicity

American IndianAlaska Native

Asian

Black

White

Hispanic

Other

Cases by Age Group

~~ I 39 4n1 i 300 sect 200 z

100 3 0 +------------------~~~~-~~ ----r-~ ~ ~ -

17

0-17 18-40 41-64 65+

Age Grou p in Yea rs

Median ace - 46 years (age range 0-100 years)

UnclassifiedFor Public Use 62

RMOCs Mobile Drive Through COVID-19 Testing over 268000 Square Miles

UnclassifiedFor Public Use 63

= sect111ntomo tprrssmiddotXrws uesce ~

NEW5

Texas San Antonio officials launch investigations of nursing home overrun by coronavirus

LaurenCan1ba Apri112Q20 UpdacedApfd-12020212pm fWBinGi P 0

COVJCgt-19 ~ uitefldid lifo iil5 w~ kriew it inTeitas tradeLmithequtiOllsyouw1nt

nswered illd the issues YMI think we

sAQllid be lnvmlgadllg lndodamp- )Our

email iind an pounditpessbullNllWS journ11Nt will

follow up

Hot Spot Evaluation and Coordination

UnclassifiedFor Public Use 64

RMOC Function in COVID-19 Response

bull Situational awareness bull Integration of public health acute health care and disaster

management functions bull Actionable data from consolidating public health and acute health

care data sources bull Controlling and coordinating hot-spots bull Drive through testing management across the entire State bull Ability to Load balance across multiple health systems and

organizations UnclassifiedFor Public Use 65

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

John Quiroz RN Nurse Manager Los Angeles County Emergency Medical Services

UnclassifiedFor Public Use 66

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Los Angeles (LA) County Medical Operations Coordination Cell (MOCC)

bull 247 Medical amp Health Coordinator for the County and Region I

bull Coordinate Patient Transfers and Transportation bull Coordinate medical and heath resource management bull 911 Providers Hospitals LTC Clinics Dialysis Surgical

67

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATION GATEWAY

Los Angeles County and Region I

68

ifornia Reg1ions

Coastal OES Region n

Southem oes Regiion I

Inl and OES Region IV

Soutiheim Santa Barbara OES Reg Ion VI

I

Kerrn

Los Angeles

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Normal Operations vs Emergency and Disaster Response

Normal Operationsbull DHS Hospital and Clini

System bull EMTALA Transfers bull Air Medical bull Hyperbaric Chamber bull MCI Patient

Destinations bull TransferTransport

c

Emergency Disaster bull Hospital evacuations bull Resource Request bull Alternate Care Sites ndash Mercy ndash LASH ndash IsolationQuarantine

bull TransferTransport bull Prehospital Care Policy

69

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Keys to Success

bull 247 Base of Operationsbull Communicationsndash Telephony Radio Internet ReddiNet

bull DOC Room to expand operation during disasterbull Information System to document and analyze all lines

of businessbull Trained and talented staffbull Planning and exercise

70

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

John Hick MD Hennepin Healthcare MN

UnclassifiedFor Public Use 71

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Minnesota SHCC bull Statewide Healthcare Coordination Centerbull Located at State EOC as well as virtual ndash roughly

40 people directly engaged including regionalleads

bull Joint MDH HSEM MHA 8 regional MN coalitionconstruct

bull Main areas of planning responsendash ndash ndash ndash ndash

Referrals and transfers Alternate care sites Long term care ndash reactive and proactive PPE policy and acquisition Ventilator medical supply acquisition

72

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Referrals and Transfers bull Single phone number for LTC issues including hospital discharge and

COVID + patient support (eg assisted living transfer to COVID +designated SNF)

bull Co-located with SEOC public hotline but different staffing numbers bull Single (separate) phone number for ICU referrals ndash Mainly for greater MN but also inter-metro ndash Awareness of resources on MnTrac and real-time health system

information ndash Also provides direct connection to critical care consultation ndash May also be used to make triage decisions if referral needed and

no resources available (care-in-place recommendations) ndash May also be used to distribute load

73

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Staffing bull

bull

bull

bull

Call-taker ndash Medical background preferred ndash ndash

Gatekeeper for referral to SME May connect caller with resources and then referrals handled per usual

Shift Supervisor ndash ndash

Clinical background and experience with bed placement (eg house nursing supervisor) Manages information resource availability with facilities and more complicatedsituations

Clinician on-call ndash ndash

Critical care Contacts with each major health system critical care for ECMO and other resourceallocation situations

Unit supervisor ndash Works with SHCC manager on overall operations processes protocols

74

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Triggers

bull

bull

LTC ndash ndash ndash

Difficulty obtaining hospital discharges for LTC patients Achieved and hotline operational (Note ndash hotline also coordinates connections to infection preventioncontrol MDH Health Regulation Division palliative care consultations and can trigger strike team evaluation staffing support transfer support)

ICU ndash ndash ndash

lt 10 ICU beds available statewide Request from MHA or a coalition due to difficulty coordinating destinations Further triggers for engagement of clinician at request or when no ICU bedsavailable for reasonable match

75

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Other uses considerations

bull Matching to EMS transport services bull Patient ICU transfer considerations ndash Need for higher level of care ndash first priority ndash ECMO ventilators etc

bull Patients presenting to facility that lacks appropriate resources atbaseline

ndash

ndash

Load balancing ndash second priority bull Convalescent patients bull

bull

Intubated and stable patients (regional ndash if significant capacity under-utilized) Riskbenefit considerations

Resource movement ndash eg ventilators (vs anesthesia machines) or staff (virtual or in-person)

76

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Question amp Answer

77

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Contact Us

asprtraciehhsgov 1-844-5-TRACIE askasprtraciehhsgov

78

  • Developing a Healthcare Coalition Pediatric Surge Annex
  • ASPR TRACIE Three Domains
  • Resources
  • Overview of AAP and Pediatric Centers of Excellence
  • Overview of AAP and Pediatric Centers of Excellence
  • Executive Summary
  • MOCCs Problem Statement
  • A MOCC Aims to
  • MOCCs Concept
  • MOCCs | General Activity Summary
  • MOCCs Toolkit
  • Deanna Dahl-Grove MD FAAP Associate Professor Pediatric Emergency Medicine Rainbow Babies and Childrenrsquos Hospital Member AAP CoDPR Executive Committee13
  • Western Washington MOCC
  • King County LTCF Outbreak
  • Single LTCF - Single Hospital
  • Medical Operations Coordinating Cell
  • Regional COVID Coordinating Center ndash Western Washington
  • Two Surveillance Pillars of the RC3
  • Two Coordination Pillars of the RC3
  • Emergency Response Platform - Microsoft
  • Emergency Response Platform - Microsoft
  • Christopher Newton MD13Associate Professor of Surgery Division of Pediatric Surgery Director of Trauma Care UCSF Benioff Childrenrsquos Hospital Oakland13
  • Michiganrsquos Healthcare Preparedness Program
  • Michigan COVID-19
  • Michigan COVID-19
  • Detroit vs New York City
  • Detroit vs New York City
  • Michigan Healthcare Surge Strategy Goal
  • Michigan Healthcare Surge Strategy Components
  • Relief Hospitals vs Alternate Care Sites
  • Relief Hospital ldquoAskrdquo
  • Relief Hospitals and Patient Redistribution
  • Statewide Inter-Hospital Coordination Unit
  • MOCCs and Patient Redistribution
  • EMResource Relief Hospital Participation
  • MOCC-Facilitated vs Direct Contact Transfers
  • Patient Redistribution ndash 5 Key Elements
  • Relief Hospital Recruitment Challenges
  • Michigan Patient Transfers (41 to 420)
  • MOCCs in Michigan
  • Summary
  • Sarita Chung MD FAAP13Director of Disaster Preparedness Division of Emergency Medicine Childrenrsquos Hospital Boston Member American Academy of Pediatrics (AAP) Council on Disaster Preparedness and Recovery13
  • Regional Disaster Response in Texas Implementation of the RMOC Concept
  • Introduction
  • The Texas Trauma System
  • EHC System Complex Problem Solving
  • 911 Commission
  • Our Experience
  • Managing Wide-Scale Disasters
  • Acute Health Care SystemPublic Health Emergency Management
  • Problems Common to DisastersMust have a credible and workable solution to each of these problemsmdashif we are to improve disaster response
  • MEDCOM
  • How to Integrate Disaster Acute Care and Public Health Systems
  • Regional Medical Operations Center(RMOC)
  • Regional Medical Operations Center
  • Feasible Plan Must work in real world conditions
  • RMOC Abilities and Advantages
  • RMOC Response and Function to COVID-19
  • STRAC Report
  • STRAC Report
  • STRAC Report
  • Weekly COVID-19 Update
  • RMOCsMobile Drive Through COVID-19 Testing over 268000 Square Miles
  • Hot Spot Evaluation and Coordination
  • RMOC Function in COVID-19 Response
  • Moderator Roundtable
  • Los Angeles (LA) County Medical Operations Coordination Cell (MOCC)
  • Los Angeles County and Region I
  • Normal Operations vs Emergency and DisasterResponse
  • Keys to Success
  • Moderator Roundtable
  • Minnesota SHCC
  • Referrals and Transfers
  • Staffing
  • Triggers
  • Other uses considerations
  • Question amp Answer
  • Contact Us

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Statewide Inter-Hospital Coordination Unit State EmergencyOperations Center

Planning Finance Operations

Health Branch

Inter-HospitalCoordination Unit

Physician Consultant

EMS Coordination Group

Logistics

MDHHS Health Emergency Operations

Center

Medical Operations

Coordination Cell

33

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

MOCCs and Patient Redistribution Regional Medical

Coordination Center bull Relief hospitals declare status on

EMResource bull RMCC receives request from

transferring hospital bull RMCC identifies Relief Hospital(s) bull Transferring hospital contacts

Relief Hospital directly bull Relief Hospital accepts patient(s) bull RMCC coordinates EMS PRN

Statewide Inter-Hospital Coordination Unit

Relief hospitals declare status on EMResource

IHCU receives request from RMCC on behalf of transferring hospital

IHCU identifies Relief Hospital(s) Transferring hospital contacts Relief

Hospital directly Relief Hospital accepts patient(s) IHCU coordinates EMS PRN

34

UnclassifiedFor Public Use

Critical 2 Critical 3 Non- 4 Non- Willing to Willing to Comment Care Bed - Care Bed - Critical Critical Take Take Non-COVID-19 non- Care Bed- Care Bed - COVID-19 COVID-19

COVID-19 COVID-19 non- Patients Patients COVID-19

No Yes

22 0 0 o - 4 4 16 24

1 1 5 5

h Ctr 40 8 8 10

1 0 5 5

68 13 34 51

2 Critical 3 Non- 4 Non- Willing to Willing to Comment Care Bed Critical Critical Take Take Non-bull non- Care Bed Care Bed COVID-19 COVID-19 COVID-19 - - non- Patients Patients

COVID-19 COVID-19

nton 0 0 0 0 No No

0 0 24 3 No No Already exceeding critical No No Already exceeding critical

0 0 0 0 ----Already exceeding critical

0 Already exceeding critical

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

EMResource Relief Hospital Participation

35

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

MOCC-Facilitated vs Direct Contact Transfers MOCC Facilitated

bull Hospital has need to transfer bull Regional State MOCC

contacted bull EMResource reviewed by MOCC

to identify Relief Hospitals bull MOCC connects transferring

hospital to Relief Hospital bull Relief Hospital accepts

patient(s) bull MOCC coordinates EMS PRN

Direct Contact Hospital has need to transfer Regional State MOCC

bypassed EMResource reviewed by hospital

to identify Relief Hospitals Transferring hospital contacts

Relief Hospital directly Relief Hospital accepts

patient(s) MOCC coordinates EMS PRN

36

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Patient Redistribution ndash 5 Key Elements

bull bull bull bull bull

Transferring Hospitals Coordinating entity (MOCCs) Situational awareness platform (EMResource) EMS Relief Hospitals

37

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Relief Hospital Recruitment Challenges

Why were so many hospitals in minimally impacted regions resistant to accept patients bull Fea

bull Fear of introducing bringing COVID-19 into their hospital

r of impending ldquostormrdquo ndash ldquoItrsquos just a matter of time till wersquore Detroitrdquo

Need for Epidemiologic Intelligence

38

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Michigan Patient Transfers (41 to 420)

SE MI SCEC MI West and North MI

Region 2N 2S 1 3 5 6 7 8 TOTAL Transferred In 322 457 41 27 38 15 34 25 959 Transferred Out 275 443 46 54 24 20 20 15 897

~15 via MOCC-Facilitated ~85 VIA Direct Contact ~30 Intra-System Transfers

Source EMResource ndash Self-reported by hospitals 39

UnclassifiedFor Public Use

Bureau of EMS Trauma amp Preparedness

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

MOCCs in Michigan

bull Role Facilitation not control bull Staffing at State MOCC ndash Experienced paramedics EMS control center bull Remote component to SEOC

bull Physician role ndash Consultative problem solving medical leadership

bull Use of statewide hospital status application essential ndash Allows hospitals to connect directly

40

UnclassifiedFor Public Use

DHHS Michigan Department or Health amp Human Services

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Summary bull Relief Hospital concept works bull Statewide MOCC successful in coordinating transfers bull EMResource serves as an invaluable tool for

identifying Relief Hospitals bull Decentralized approach where hospitals in need

contact hospitals with capacity requires minimal central coordination

bull Recruitment of Relief Hospitals can be challenging

41

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

Ronald Stewart MD Chair Department of Surgery UT Health San Antonio Long School of Medicine Eric Epley Executive Director CEO Southwest Texas Regional Advisory Council for Trauma (STRAC)

UnclassifiedFor Public Use 42

~ University - Health System

Regional Disaster Response in Texas Implementation of the

RMOC Concept Ronald M Stewart Eric Epley Brian Eastridge Dudley Wait Joe Palifini Dave Miramontes Craig Cooley Donald

Jenkins and the Southwest Texas Regional Advisory Council Team and

Texas Emergency Medical Task Force Region Leaders

ASPR Tracie Webinar April 24 2020

UnclassifiedFor Public Use 43

SouchweGt Tebullas Region1il Aduisory Council

Introduction

UnclassifiedFor Public Use

bull

bull

Trauma system development

bull Routine multiple small-scale disasters

bull Structured cooperation and communication Trauma system infrastructure for

bull bull

Disaster Stroke STEMI Mental Health Perinatal

bull Trauma System Complete Evolution to EmergencyHealth Care SystemmdashWill use Trauma System andEmergency Health Care System interchangeably

bull Health Care Coalition

bull Right Patient Right Place Right Time 44

THE TEXAS TRAUMA SYSTEM

UnclassifiedFor Public Use

22 TRAUMA SERVICE AREAS

REGIONAL ADVISORY COUNCILS

TRAUMA CENTER DESIGNATIONS

STANDARDS OF CARE

HOSPITAL PREPAREDNESS GRANTS

CONSISTENCY THROUGHOUT URBAN SUBURBAN RURAL AND

FRONTIER

45

Southwest Teus Regional Ad11lsory Council

l The Committee -~

on Trauma 1 middot

EHC System Complex Problem Solving

bull Maximally inclusive with respect to stakeholders bull Dialogue and consensus centered upon bull Whatrsquos the right thing to do for the patient or population being served

bull Timely bull Structured cooperation bull Communication ndash Robust and redundant bull Actionable data

bull Bias for action bull Performance improvement processes

UnclassifiedFor Public Use 46

911 Commission

1) FAILURE OF IMAGINATION

2) FAILURE OF POLICY (A FAILURE TO HAVE THE RIGHT INFRASTRUCTURE IN PLACE)

3) FAILURE OF CAPABILITY (A FAILURE TO HAVE THE RIGHT RESOURCES)

4) FAILURE OF MANAGEMENT (THE FAILURE TO COORDINATE THE AVAILABLE RESOURCES AND INFRASTRUCTURE)

Challenge of Large-Scale Disaster Preparation and Management

UnclassifiedFor Public Use 47

Southwest Tecas Regional Advisory Council

Our Experience

A functioning regional trauma (EHC) system provides the framework for an effective response to large-scale disasters

Education and drills are not enough

Linked regional medical operations centers ( or MOCCs) critical to effective disaster response from all causes

UnclassifiedFor Public Use 48

a

Southwest Texas Regional Advisory Council

Managing Wide-Scale Disasters

UnclassifiedFor Public Use 49

Acute Health Care System

bull Critical for emergency response and treatment of acute illness or injury

bull Mostly private and public mix bull Services to individuals bull Distributed and complex

network of providers bull Decisions made clinically

within minutes to hours

Public Health System

bull Largely responsible for most significant health improvements

bull Safety and wellbeing of populations

bull Multidisciplinary science bull Mainly public with centralized

communication bull Decisions with deliberation

and testing usually takes days

EmergencyManagement System

Local State

Federal Emergency Management Response

These Three Systems Must Function Seamlessly and Flawlessly Together

Acute Health Care System

Public Health

Emergency Management

UnclassifiedFor Public Use 50

Communications Problems Common to failures Disasters

Unworkable and Must have a credible and untested plans workable solution to each of these problemsmdashif we are to improve disaster response Lack of coordinated

response UnclassifiedFor Public Use 51

MEDCOM

bull Trauma Transfers-500mo bull Air Medical Management bull Trauma Team Paging bull MCI load-balancing bull Navigation of mental health

patients via Law Enforcement directly topsychiatric facilities

UnclassifiedFor Public Use 52

D D

D D

How to Integrate Disaster Acute Care and Public Health Systems

bull Trauma MEDCOM Communications Center

bull Regional Medical Operations Center

bull Integrated with Local Emergency Operations Center(EOC)

bull Linked to State Emergency Operations Center

UnclassifiedFor Public Use

bull Linked to Federal Emergency Management System53

Southwest Texas Regional Aduisory Council Regional Medical Operations Center (RMOC)

UnclassifiedFor Public Use

Upregulated MEDCOMmdashdramatically enhanced data and comm Functional for 17 years in San Antonio bull Essential elements

bull Formal agreements insuring collaborationbull Representatives of all major stakeholders in one room-physical or virtualbull Formal communication link to the Emergency Operations Centers (EOC)bull Fault tolerant communications systemsbull Software systems ndashWebEOC software

bull bull bull

Monitor and coordinate all critical hospital capacity Monitor all critical public health data Monitor and coordinate all critical EMS agencies

bull Direct tie to the EOC and SOCbull EMTF functionmdashAbility to physically expand and adapt Emergency Medical Task

Forces amp Mobile Medical Units54

Regional Medical Operations Center (RMOC) Regional Medical Operations Center (RMOC)

UnclassifiedFor Public Use 55

Feasible Plan Must work in

real world conditions

UnclassifiedFor Public Use 56

Southwest Te11as Regional Adv isory Council

RMOC Abilities and Advantages

bull Situational AwarenessmdashRegional Consciousness bull Virtual expansion of bed capacity

bull Distribute to all regional facilitiesmdashnot just a few ndashMany Hands Make Light Work bull Proven many times over 15 yearsmdashdistribution of 1000s of patients over a few days

bull Enables health care regional response teams bull Multi-agency rescue teamsmdashswift water rescue etc bull Mobile medical unitsmdashtemporary hospital replacements or augments

bull Load balancing during a surge of patients bull Network with other regions ndash8 RMOC equivalents in Texas bull Integration of Public Health Acute Care and Disaster Management Systems

UnclassifiedFor Public Use 57

Vancouver

Seattle

Idaho Oregon

Nevada

San Francisco

California

lls Angeles

Montana No11 Dakota

Minnesota

South Dakcta

Wyoming

Wisconsin

Iowa Ne~raska

Toronto c ~New Y0rk Boston Detroit middot

ChicatJo middotimiddot New r ark

Denver Oli io

St Louis Kansas

K~ ntucilty Vitgin 1c1

tfort Ca r0 l1na

New Mexico Arlltansas

Atla11ta Oaas

Georgiamp

Texas

Houston

Monterrey C - Gulf of

Miami

RMOC Response and Function to COVID-19

UnclassifiedFor Public Use 58

INTERNAL REPORT - PHI DATA This report contains Protected Health Information and is not intended for public distribution

Date COVID+ Patients COVD+ in ICU

04212020 82

04202020 81 -

04192020 81

Normal

Part ici pating HCS COVID Data as of 0815 Zl-Apr-20

VentBed Data as of 0910 21-Apr-20

41

41

41

COVID+ on Ventilator

24

25

24

BTRAC

All Healthcare Systems

Available Vents I Total Vents Available Vents

554 713 7896

514 710 7296 - ~ -

555 704 7996

Healthcare System Stress Score

I

Available Staffed Total Staffed Available Staffed Beds Beds Beds

1752 4 730 3796

1792 4 700 3896 - - - - - 7 1635 4707 3596

Severe

UnclassifiedFor Public Use 59

INTERNAL REPORT - PHI DAT A This report contains Protected Health Information and is not intended for public distribution

San Antonio Healthcare Systems COVI D-19 Patient Count

Positive Patients on 4212020

Positive Patients Trend 312212020 - 412112020

322 327 411 4 6 4 11 4 16

Systems Reporting Daily Morning Data

Health Sys I Heal th Sys2 HS3 HS4 HSS HS6

PUI Patients on 4212020

82 50

PUI Patients Trend 312012020 - 42112020

80

60

40 38

20

o __ _________________ _

4 21 322 3 27 4 I 4 6 41 I 4 1 6 42 1

H Tuesday April Z1 2020 STll=IAC _c

TOT AL Patients on 4212020

132

TOTAL Patients Trend 312212020 - 412112020

150 151

100

50

o __ __________________ _

3122 327 4 1 4 16 4 1 1 4 16 42 1

UnclassifiedFor Public Use 60

HOSPITALS Due DAILY 0900 hrs Hospital PPE IDR Materials Status Medical Dashboard (Bed and Ventilator Status) httpserisstracorgeoc7

EMS Due WEEKLY Friday 1200 hrs httpswwwsurveymonkeycomrEMSPPE2

ALL OTHER Coalition and ARHC Members Due WEEKLY Friday 1200 hrs https www surveymonkeycomrRMOCPPEOuery

1900 041220

Number of Regional Hospitals Reporting PPE Shortfall amp Days Remaining Until Depletion 5 - 7 Da s 8 - 11 Da s 12 - 14 Da s 15+ Da s

0 8 14 5 Data derived from facilities Hospital PPE IDR Materials Status - Facilities listed have indicated a disruption in their supply chain for any of the following PPE N95s Surgical Masks Gowns Gloves Face Shields Goggles

UnclassifiedFor Public Use 61

1015

Weekly COVID-19 Update Epidemiology Program

39 191 97 Tota l Cases Reported Tota l Deaths Re po rted Ever Hospita lized Adm itted to ICU

VI

45

40

35

~ 30 ro u 0 25

1 20

sect 15 z

10

5

0

23

Cases of COVID-19 by Date of Illness Onset (n=880)1 and Cumulative by Date Reported Bexar County 4182020

Female( )Ma le 51 49

210 217 224 32 39 316 323 330 46 413

- Number of Cases - cumulative Cases

1 aased on cor1pleted d31 ai 3s or 4181020 a t 800 PM dditiomd crases 3re 1111der feview

1200

t moo V

QI VI ro u

800 0

~ QI 0

- 600 E 0

u

Nl z ii - 400 ~ _

ro S

- 200 E u

-0

CITY OF SAN ANTONIO METROPOLITAN HEALTH DISTRICT

so 276 Mechanica l Venti lat ion Recovered

Percentage of Cases by Raceethnicity

American IndianAlaska Native

Asian

Black

White

Hispanic

Other

Cases by Age Group

~~ I 39 4n1 i 300 sect 200 z

100 3 0 +------------------~~~~-~~ ----r-~ ~ ~ -

17

0-17 18-40 41-64 65+

Age Grou p in Yea rs

Median ace - 46 years (age range 0-100 years)

UnclassifiedFor Public Use 62

RMOCs Mobile Drive Through COVID-19 Testing over 268000 Square Miles

UnclassifiedFor Public Use 63

= sect111ntomo tprrssmiddotXrws uesce ~

NEW5

Texas San Antonio officials launch investigations of nursing home overrun by coronavirus

LaurenCan1ba Apri112Q20 UpdacedApfd-12020212pm fWBinGi P 0

COVJCgt-19 ~ uitefldid lifo iil5 w~ kriew it inTeitas tradeLmithequtiOllsyouw1nt

nswered illd the issues YMI think we

sAQllid be lnvmlgadllg lndodamp- )Our

email iind an pounditpessbullNllWS journ11Nt will

follow up

Hot Spot Evaluation and Coordination

UnclassifiedFor Public Use 64

RMOC Function in COVID-19 Response

bull Situational awareness bull Integration of public health acute health care and disaster

management functions bull Actionable data from consolidating public health and acute health

care data sources bull Controlling and coordinating hot-spots bull Drive through testing management across the entire State bull Ability to Load balance across multiple health systems and

organizations UnclassifiedFor Public Use 65

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

John Quiroz RN Nurse Manager Los Angeles County Emergency Medical Services

UnclassifiedFor Public Use 66

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Los Angeles (LA) County Medical Operations Coordination Cell (MOCC)

bull 247 Medical amp Health Coordinator for the County and Region I

bull Coordinate Patient Transfers and Transportation bull Coordinate medical and heath resource management bull 911 Providers Hospitals LTC Clinics Dialysis Surgical

67

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATION GATEWAY

Los Angeles County and Region I

68

ifornia Reg1ions

Coastal OES Region n

Southem oes Regiion I

Inl and OES Region IV

Soutiheim Santa Barbara OES Reg Ion VI

I

Kerrn

Los Angeles

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Normal Operations vs Emergency and Disaster Response

Normal Operationsbull DHS Hospital and Clini

System bull EMTALA Transfers bull Air Medical bull Hyperbaric Chamber bull MCI Patient

Destinations bull TransferTransport

c

Emergency Disaster bull Hospital evacuations bull Resource Request bull Alternate Care Sites ndash Mercy ndash LASH ndash IsolationQuarantine

bull TransferTransport bull Prehospital Care Policy

69

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Keys to Success

bull 247 Base of Operationsbull Communicationsndash Telephony Radio Internet ReddiNet

bull DOC Room to expand operation during disasterbull Information System to document and analyze all lines

of businessbull Trained and talented staffbull Planning and exercise

70

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

John Hick MD Hennepin Healthcare MN

UnclassifiedFor Public Use 71

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Minnesota SHCC bull Statewide Healthcare Coordination Centerbull Located at State EOC as well as virtual ndash roughly

40 people directly engaged including regionalleads

bull Joint MDH HSEM MHA 8 regional MN coalitionconstruct

bull Main areas of planning responsendash ndash ndash ndash ndash

Referrals and transfers Alternate care sites Long term care ndash reactive and proactive PPE policy and acquisition Ventilator medical supply acquisition

72

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Referrals and Transfers bull Single phone number for LTC issues including hospital discharge and

COVID + patient support (eg assisted living transfer to COVID +designated SNF)

bull Co-located with SEOC public hotline but different staffing numbers bull Single (separate) phone number for ICU referrals ndash Mainly for greater MN but also inter-metro ndash Awareness of resources on MnTrac and real-time health system

information ndash Also provides direct connection to critical care consultation ndash May also be used to make triage decisions if referral needed and

no resources available (care-in-place recommendations) ndash May also be used to distribute load

73

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Staffing bull

bull

bull

bull

Call-taker ndash Medical background preferred ndash ndash

Gatekeeper for referral to SME May connect caller with resources and then referrals handled per usual

Shift Supervisor ndash ndash

Clinical background and experience with bed placement (eg house nursing supervisor) Manages information resource availability with facilities and more complicatedsituations

Clinician on-call ndash ndash

Critical care Contacts with each major health system critical care for ECMO and other resourceallocation situations

Unit supervisor ndash Works with SHCC manager on overall operations processes protocols

74

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Triggers

bull

bull

LTC ndash ndash ndash

Difficulty obtaining hospital discharges for LTC patients Achieved and hotline operational (Note ndash hotline also coordinates connections to infection preventioncontrol MDH Health Regulation Division palliative care consultations and can trigger strike team evaluation staffing support transfer support)

ICU ndash ndash ndash

lt 10 ICU beds available statewide Request from MHA or a coalition due to difficulty coordinating destinations Further triggers for engagement of clinician at request or when no ICU bedsavailable for reasonable match

75

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Other uses considerations

bull Matching to EMS transport services bull Patient ICU transfer considerations ndash Need for higher level of care ndash first priority ndash ECMO ventilators etc

bull Patients presenting to facility that lacks appropriate resources atbaseline

ndash

ndash

Load balancing ndash second priority bull Convalescent patients bull

bull

Intubated and stable patients (regional ndash if significant capacity under-utilized) Riskbenefit considerations

Resource movement ndash eg ventilators (vs anesthesia machines) or staff (virtual or in-person)

76

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Question amp Answer

77

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Contact Us

asprtraciehhsgov 1-844-5-TRACIE askasprtraciehhsgov

78

  • Developing a Healthcare Coalition Pediatric Surge Annex
  • ASPR TRACIE Three Domains
  • Resources
  • Overview of AAP and Pediatric Centers of Excellence
  • Overview of AAP and Pediatric Centers of Excellence
  • Executive Summary
  • MOCCs Problem Statement
  • A MOCC Aims to
  • MOCCs Concept
  • MOCCs | General Activity Summary
  • MOCCs Toolkit
  • Deanna Dahl-Grove MD FAAP Associate Professor Pediatric Emergency Medicine Rainbow Babies and Childrenrsquos Hospital Member AAP CoDPR Executive Committee13
  • Western Washington MOCC
  • King County LTCF Outbreak
  • Single LTCF - Single Hospital
  • Medical Operations Coordinating Cell
  • Regional COVID Coordinating Center ndash Western Washington
  • Two Surveillance Pillars of the RC3
  • Two Coordination Pillars of the RC3
  • Emergency Response Platform - Microsoft
  • Emergency Response Platform - Microsoft
  • Christopher Newton MD13Associate Professor of Surgery Division of Pediatric Surgery Director of Trauma Care UCSF Benioff Childrenrsquos Hospital Oakland13
  • Michiganrsquos Healthcare Preparedness Program
  • Michigan COVID-19
  • Michigan COVID-19
  • Detroit vs New York City
  • Detroit vs New York City
  • Michigan Healthcare Surge Strategy Goal
  • Michigan Healthcare Surge Strategy Components
  • Relief Hospitals vs Alternate Care Sites
  • Relief Hospital ldquoAskrdquo
  • Relief Hospitals and Patient Redistribution
  • Statewide Inter-Hospital Coordination Unit
  • MOCCs and Patient Redistribution
  • EMResource Relief Hospital Participation
  • MOCC-Facilitated vs Direct Contact Transfers
  • Patient Redistribution ndash 5 Key Elements
  • Relief Hospital Recruitment Challenges
  • Michigan Patient Transfers (41 to 420)
  • MOCCs in Michigan
  • Summary
  • Sarita Chung MD FAAP13Director of Disaster Preparedness Division of Emergency Medicine Childrenrsquos Hospital Boston Member American Academy of Pediatrics (AAP) Council on Disaster Preparedness and Recovery13
  • Regional Disaster Response in Texas Implementation of the RMOC Concept
  • Introduction
  • The Texas Trauma System
  • EHC System Complex Problem Solving
  • 911 Commission
  • Our Experience
  • Managing Wide-Scale Disasters
  • Acute Health Care SystemPublic Health Emergency Management
  • Problems Common to DisastersMust have a credible and workable solution to each of these problemsmdashif we are to improve disaster response
  • MEDCOM
  • How to Integrate Disaster Acute Care and Public Health Systems
  • Regional Medical Operations Center(RMOC)
  • Regional Medical Operations Center
  • Feasible Plan Must work in real world conditions
  • RMOC Abilities and Advantages
  • RMOC Response and Function to COVID-19
  • STRAC Report
  • STRAC Report
  • STRAC Report
  • Weekly COVID-19 Update
  • RMOCsMobile Drive Through COVID-19 Testing over 268000 Square Miles
  • Hot Spot Evaluation and Coordination
  • RMOC Function in COVID-19 Response
  • Moderator Roundtable
  • Los Angeles (LA) County Medical Operations Coordination Cell (MOCC)
  • Los Angeles County and Region I
  • Normal Operations vs Emergency and DisasterResponse
  • Keys to Success
  • Moderator Roundtable
  • Minnesota SHCC
  • Referrals and Transfers
  • Staffing
  • Triggers
  • Other uses considerations
  • Question amp Answer
  • Contact Us

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

MOCCs and Patient Redistribution Regional Medical

Coordination Center bull Relief hospitals declare status on

EMResource bull RMCC receives request from

transferring hospital bull RMCC identifies Relief Hospital(s) bull Transferring hospital contacts

Relief Hospital directly bull Relief Hospital accepts patient(s) bull RMCC coordinates EMS PRN

Statewide Inter-Hospital Coordination Unit

Relief hospitals declare status on EMResource

IHCU receives request from RMCC on behalf of transferring hospital

IHCU identifies Relief Hospital(s) Transferring hospital contacts Relief

Hospital directly Relief Hospital accepts patient(s) IHCU coordinates EMS PRN

34

UnclassifiedFor Public Use

Critical 2 Critical 3 Non- 4 Non- Willing to Willing to Comment Care Bed - Care Bed - Critical Critical Take Take Non-COVID-19 non- Care Bed- Care Bed - COVID-19 COVID-19

COVID-19 COVID-19 non- Patients Patients COVID-19

No Yes

22 0 0 o - 4 4 16 24

1 1 5 5

h Ctr 40 8 8 10

1 0 5 5

68 13 34 51

2 Critical 3 Non- 4 Non- Willing to Willing to Comment Care Bed Critical Critical Take Take Non-bull non- Care Bed Care Bed COVID-19 COVID-19 COVID-19 - - non- Patients Patients

COVID-19 COVID-19

nton 0 0 0 0 No No

0 0 24 3 No No Already exceeding critical No No Already exceeding critical

0 0 0 0 ----Already exceeding critical

0 Already exceeding critical

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

EMResource Relief Hospital Participation

35

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

MOCC-Facilitated vs Direct Contact Transfers MOCC Facilitated

bull Hospital has need to transfer bull Regional State MOCC

contacted bull EMResource reviewed by MOCC

to identify Relief Hospitals bull MOCC connects transferring

hospital to Relief Hospital bull Relief Hospital accepts

patient(s) bull MOCC coordinates EMS PRN

Direct Contact Hospital has need to transfer Regional State MOCC

bypassed EMResource reviewed by hospital

to identify Relief Hospitals Transferring hospital contacts

Relief Hospital directly Relief Hospital accepts

patient(s) MOCC coordinates EMS PRN

36

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Patient Redistribution ndash 5 Key Elements

bull bull bull bull bull

Transferring Hospitals Coordinating entity (MOCCs) Situational awareness platform (EMResource) EMS Relief Hospitals

37

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Relief Hospital Recruitment Challenges

Why were so many hospitals in minimally impacted regions resistant to accept patients bull Fea

bull Fear of introducing bringing COVID-19 into their hospital

r of impending ldquostormrdquo ndash ldquoItrsquos just a matter of time till wersquore Detroitrdquo

Need for Epidemiologic Intelligence

38

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Michigan Patient Transfers (41 to 420)

SE MI SCEC MI West and North MI

Region 2N 2S 1 3 5 6 7 8 TOTAL Transferred In 322 457 41 27 38 15 34 25 959 Transferred Out 275 443 46 54 24 20 20 15 897

~15 via MOCC-Facilitated ~85 VIA Direct Contact ~30 Intra-System Transfers

Source EMResource ndash Self-reported by hospitals 39

UnclassifiedFor Public Use

Bureau of EMS Trauma amp Preparedness

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

MOCCs in Michigan

bull Role Facilitation not control bull Staffing at State MOCC ndash Experienced paramedics EMS control center bull Remote component to SEOC

bull Physician role ndash Consultative problem solving medical leadership

bull Use of statewide hospital status application essential ndash Allows hospitals to connect directly

40

UnclassifiedFor Public Use

DHHS Michigan Department or Health amp Human Services

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Summary bull Relief Hospital concept works bull Statewide MOCC successful in coordinating transfers bull EMResource serves as an invaluable tool for

identifying Relief Hospitals bull Decentralized approach where hospitals in need

contact hospitals with capacity requires minimal central coordination

bull Recruitment of Relief Hospitals can be challenging

41

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

Ronald Stewart MD Chair Department of Surgery UT Health San Antonio Long School of Medicine Eric Epley Executive Director CEO Southwest Texas Regional Advisory Council for Trauma (STRAC)

UnclassifiedFor Public Use 42

~ University - Health System

Regional Disaster Response in Texas Implementation of the

RMOC Concept Ronald M Stewart Eric Epley Brian Eastridge Dudley Wait Joe Palifini Dave Miramontes Craig Cooley Donald

Jenkins and the Southwest Texas Regional Advisory Council Team and

Texas Emergency Medical Task Force Region Leaders

ASPR Tracie Webinar April 24 2020

UnclassifiedFor Public Use 43

SouchweGt Tebullas Region1il Aduisory Council

Introduction

UnclassifiedFor Public Use

bull

bull

Trauma system development

bull Routine multiple small-scale disasters

bull Structured cooperation and communication Trauma system infrastructure for

bull bull

Disaster Stroke STEMI Mental Health Perinatal

bull Trauma System Complete Evolution to EmergencyHealth Care SystemmdashWill use Trauma System andEmergency Health Care System interchangeably

bull Health Care Coalition

bull Right Patient Right Place Right Time 44

THE TEXAS TRAUMA SYSTEM

UnclassifiedFor Public Use

22 TRAUMA SERVICE AREAS

REGIONAL ADVISORY COUNCILS

TRAUMA CENTER DESIGNATIONS

STANDARDS OF CARE

HOSPITAL PREPAREDNESS GRANTS

CONSISTENCY THROUGHOUT URBAN SUBURBAN RURAL AND

FRONTIER

45

Southwest Teus Regional Ad11lsory Council

l The Committee -~

on Trauma 1 middot

EHC System Complex Problem Solving

bull Maximally inclusive with respect to stakeholders bull Dialogue and consensus centered upon bull Whatrsquos the right thing to do for the patient or population being served

bull Timely bull Structured cooperation bull Communication ndash Robust and redundant bull Actionable data

bull Bias for action bull Performance improvement processes

UnclassifiedFor Public Use 46

911 Commission

1) FAILURE OF IMAGINATION

2) FAILURE OF POLICY (A FAILURE TO HAVE THE RIGHT INFRASTRUCTURE IN PLACE)

3) FAILURE OF CAPABILITY (A FAILURE TO HAVE THE RIGHT RESOURCES)

4) FAILURE OF MANAGEMENT (THE FAILURE TO COORDINATE THE AVAILABLE RESOURCES AND INFRASTRUCTURE)

Challenge of Large-Scale Disaster Preparation and Management

UnclassifiedFor Public Use 47

Southwest Tecas Regional Advisory Council

Our Experience

A functioning regional trauma (EHC) system provides the framework for an effective response to large-scale disasters

Education and drills are not enough

Linked regional medical operations centers ( or MOCCs) critical to effective disaster response from all causes

UnclassifiedFor Public Use 48

a

Southwest Texas Regional Advisory Council

Managing Wide-Scale Disasters

UnclassifiedFor Public Use 49

Acute Health Care System

bull Critical for emergency response and treatment of acute illness or injury

bull Mostly private and public mix bull Services to individuals bull Distributed and complex

network of providers bull Decisions made clinically

within minutes to hours

Public Health System

bull Largely responsible for most significant health improvements

bull Safety and wellbeing of populations

bull Multidisciplinary science bull Mainly public with centralized

communication bull Decisions with deliberation

and testing usually takes days

EmergencyManagement System

Local State

Federal Emergency Management Response

These Three Systems Must Function Seamlessly and Flawlessly Together

Acute Health Care System

Public Health

Emergency Management

UnclassifiedFor Public Use 50

Communications Problems Common to failures Disasters

Unworkable and Must have a credible and untested plans workable solution to each of these problemsmdashif we are to improve disaster response Lack of coordinated

response UnclassifiedFor Public Use 51

MEDCOM

bull Trauma Transfers-500mo bull Air Medical Management bull Trauma Team Paging bull MCI load-balancing bull Navigation of mental health

patients via Law Enforcement directly topsychiatric facilities

UnclassifiedFor Public Use 52

D D

D D

How to Integrate Disaster Acute Care and Public Health Systems

bull Trauma MEDCOM Communications Center

bull Regional Medical Operations Center

bull Integrated with Local Emergency Operations Center(EOC)

bull Linked to State Emergency Operations Center

UnclassifiedFor Public Use

bull Linked to Federal Emergency Management System53

Southwest Texas Regional Aduisory Council Regional Medical Operations Center (RMOC)

UnclassifiedFor Public Use

Upregulated MEDCOMmdashdramatically enhanced data and comm Functional for 17 years in San Antonio bull Essential elements

bull Formal agreements insuring collaborationbull Representatives of all major stakeholders in one room-physical or virtualbull Formal communication link to the Emergency Operations Centers (EOC)bull Fault tolerant communications systemsbull Software systems ndashWebEOC software

bull bull bull

Monitor and coordinate all critical hospital capacity Monitor all critical public health data Monitor and coordinate all critical EMS agencies

bull Direct tie to the EOC and SOCbull EMTF functionmdashAbility to physically expand and adapt Emergency Medical Task

Forces amp Mobile Medical Units54

Regional Medical Operations Center (RMOC) Regional Medical Operations Center (RMOC)

UnclassifiedFor Public Use 55

Feasible Plan Must work in

real world conditions

UnclassifiedFor Public Use 56

Southwest Te11as Regional Adv isory Council

RMOC Abilities and Advantages

bull Situational AwarenessmdashRegional Consciousness bull Virtual expansion of bed capacity

bull Distribute to all regional facilitiesmdashnot just a few ndashMany Hands Make Light Work bull Proven many times over 15 yearsmdashdistribution of 1000s of patients over a few days

bull Enables health care regional response teams bull Multi-agency rescue teamsmdashswift water rescue etc bull Mobile medical unitsmdashtemporary hospital replacements or augments

bull Load balancing during a surge of patients bull Network with other regions ndash8 RMOC equivalents in Texas bull Integration of Public Health Acute Care and Disaster Management Systems

UnclassifiedFor Public Use 57

Vancouver

Seattle

Idaho Oregon

Nevada

San Francisco

California

lls Angeles

Montana No11 Dakota

Minnesota

South Dakcta

Wyoming

Wisconsin

Iowa Ne~raska

Toronto c ~New Y0rk Boston Detroit middot

ChicatJo middotimiddot New r ark

Denver Oli io

St Louis Kansas

K~ ntucilty Vitgin 1c1

tfort Ca r0 l1na

New Mexico Arlltansas

Atla11ta Oaas

Georgiamp

Texas

Houston

Monterrey C - Gulf of

Miami

RMOC Response and Function to COVID-19

UnclassifiedFor Public Use 58

INTERNAL REPORT - PHI DATA This report contains Protected Health Information and is not intended for public distribution

Date COVID+ Patients COVD+ in ICU

04212020 82

04202020 81 -

04192020 81

Normal

Part ici pating HCS COVID Data as of 0815 Zl-Apr-20

VentBed Data as of 0910 21-Apr-20

41

41

41

COVID+ on Ventilator

24

25

24

BTRAC

All Healthcare Systems

Available Vents I Total Vents Available Vents

554 713 7896

514 710 7296 - ~ -

555 704 7996

Healthcare System Stress Score

I

Available Staffed Total Staffed Available Staffed Beds Beds Beds

1752 4 730 3796

1792 4 700 3896 - - - - - 7 1635 4707 3596

Severe

UnclassifiedFor Public Use 59

INTERNAL REPORT - PHI DAT A This report contains Protected Health Information and is not intended for public distribution

San Antonio Healthcare Systems COVI D-19 Patient Count

Positive Patients on 4212020

Positive Patients Trend 312212020 - 412112020

322 327 411 4 6 4 11 4 16

Systems Reporting Daily Morning Data

Health Sys I Heal th Sys2 HS3 HS4 HSS HS6

PUI Patients on 4212020

82 50

PUI Patients Trend 312012020 - 42112020

80

60

40 38

20

o __ _________________ _

4 21 322 3 27 4 I 4 6 41 I 4 1 6 42 1

H Tuesday April Z1 2020 STll=IAC _c

TOT AL Patients on 4212020

132

TOTAL Patients Trend 312212020 - 412112020

150 151

100

50

o __ __________________ _

3122 327 4 1 4 16 4 1 1 4 16 42 1

UnclassifiedFor Public Use 60

HOSPITALS Due DAILY 0900 hrs Hospital PPE IDR Materials Status Medical Dashboard (Bed and Ventilator Status) httpserisstracorgeoc7

EMS Due WEEKLY Friday 1200 hrs httpswwwsurveymonkeycomrEMSPPE2

ALL OTHER Coalition and ARHC Members Due WEEKLY Friday 1200 hrs https www surveymonkeycomrRMOCPPEOuery

1900 041220

Number of Regional Hospitals Reporting PPE Shortfall amp Days Remaining Until Depletion 5 - 7 Da s 8 - 11 Da s 12 - 14 Da s 15+ Da s

0 8 14 5 Data derived from facilities Hospital PPE IDR Materials Status - Facilities listed have indicated a disruption in their supply chain for any of the following PPE N95s Surgical Masks Gowns Gloves Face Shields Goggles

UnclassifiedFor Public Use 61

1015

Weekly COVID-19 Update Epidemiology Program

39 191 97 Tota l Cases Reported Tota l Deaths Re po rted Ever Hospita lized Adm itted to ICU

VI

45

40

35

~ 30 ro u 0 25

1 20

sect 15 z

10

5

0

23

Cases of COVID-19 by Date of Illness Onset (n=880)1 and Cumulative by Date Reported Bexar County 4182020

Female( )Ma le 51 49

210 217 224 32 39 316 323 330 46 413

- Number of Cases - cumulative Cases

1 aased on cor1pleted d31 ai 3s or 4181020 a t 800 PM dditiomd crases 3re 1111der feview

1200

t moo V

QI VI ro u

800 0

~ QI 0

- 600 E 0

u

Nl z ii - 400 ~ _

ro S

- 200 E u

-0

CITY OF SAN ANTONIO METROPOLITAN HEALTH DISTRICT

so 276 Mechanica l Venti lat ion Recovered

Percentage of Cases by Raceethnicity

American IndianAlaska Native

Asian

Black

White

Hispanic

Other

Cases by Age Group

~~ I 39 4n1 i 300 sect 200 z

100 3 0 +------------------~~~~-~~ ----r-~ ~ ~ -

17

0-17 18-40 41-64 65+

Age Grou p in Yea rs

Median ace - 46 years (age range 0-100 years)

UnclassifiedFor Public Use 62

RMOCs Mobile Drive Through COVID-19 Testing over 268000 Square Miles

UnclassifiedFor Public Use 63

= sect111ntomo tprrssmiddotXrws uesce ~

NEW5

Texas San Antonio officials launch investigations of nursing home overrun by coronavirus

LaurenCan1ba Apri112Q20 UpdacedApfd-12020212pm fWBinGi P 0

COVJCgt-19 ~ uitefldid lifo iil5 w~ kriew it inTeitas tradeLmithequtiOllsyouw1nt

nswered illd the issues YMI think we

sAQllid be lnvmlgadllg lndodamp- )Our

email iind an pounditpessbullNllWS journ11Nt will

follow up

Hot Spot Evaluation and Coordination

UnclassifiedFor Public Use 64

RMOC Function in COVID-19 Response

bull Situational awareness bull Integration of public health acute health care and disaster

management functions bull Actionable data from consolidating public health and acute health

care data sources bull Controlling and coordinating hot-spots bull Drive through testing management across the entire State bull Ability to Load balance across multiple health systems and

organizations UnclassifiedFor Public Use 65

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

John Quiroz RN Nurse Manager Los Angeles County Emergency Medical Services

UnclassifiedFor Public Use 66

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Los Angeles (LA) County Medical Operations Coordination Cell (MOCC)

bull 247 Medical amp Health Coordinator for the County and Region I

bull Coordinate Patient Transfers and Transportation bull Coordinate medical and heath resource management bull 911 Providers Hospitals LTC Clinics Dialysis Surgical

67

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATION GATEWAY

Los Angeles County and Region I

68

ifornia Reg1ions

Coastal OES Region n

Southem oes Regiion I

Inl and OES Region IV

Soutiheim Santa Barbara OES Reg Ion VI

I

Kerrn

Los Angeles

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Normal Operations vs Emergency and Disaster Response

Normal Operationsbull DHS Hospital and Clini

System bull EMTALA Transfers bull Air Medical bull Hyperbaric Chamber bull MCI Patient

Destinations bull TransferTransport

c

Emergency Disaster bull Hospital evacuations bull Resource Request bull Alternate Care Sites ndash Mercy ndash LASH ndash IsolationQuarantine

bull TransferTransport bull Prehospital Care Policy

69

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Keys to Success

bull 247 Base of Operationsbull Communicationsndash Telephony Radio Internet ReddiNet

bull DOC Room to expand operation during disasterbull Information System to document and analyze all lines

of businessbull Trained and talented staffbull Planning and exercise

70

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

John Hick MD Hennepin Healthcare MN

UnclassifiedFor Public Use 71

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Minnesota SHCC bull Statewide Healthcare Coordination Centerbull Located at State EOC as well as virtual ndash roughly

40 people directly engaged including regionalleads

bull Joint MDH HSEM MHA 8 regional MN coalitionconstruct

bull Main areas of planning responsendash ndash ndash ndash ndash

Referrals and transfers Alternate care sites Long term care ndash reactive and proactive PPE policy and acquisition Ventilator medical supply acquisition

72

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Referrals and Transfers bull Single phone number for LTC issues including hospital discharge and

COVID + patient support (eg assisted living transfer to COVID +designated SNF)

bull Co-located with SEOC public hotline but different staffing numbers bull Single (separate) phone number for ICU referrals ndash Mainly for greater MN but also inter-metro ndash Awareness of resources on MnTrac and real-time health system

information ndash Also provides direct connection to critical care consultation ndash May also be used to make triage decisions if referral needed and

no resources available (care-in-place recommendations) ndash May also be used to distribute load

73

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Staffing bull

bull

bull

bull

Call-taker ndash Medical background preferred ndash ndash

Gatekeeper for referral to SME May connect caller with resources and then referrals handled per usual

Shift Supervisor ndash ndash

Clinical background and experience with bed placement (eg house nursing supervisor) Manages information resource availability with facilities and more complicatedsituations

Clinician on-call ndash ndash

Critical care Contacts with each major health system critical care for ECMO and other resourceallocation situations

Unit supervisor ndash Works with SHCC manager on overall operations processes protocols

74

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Triggers

bull

bull

LTC ndash ndash ndash

Difficulty obtaining hospital discharges for LTC patients Achieved and hotline operational (Note ndash hotline also coordinates connections to infection preventioncontrol MDH Health Regulation Division palliative care consultations and can trigger strike team evaluation staffing support transfer support)

ICU ndash ndash ndash

lt 10 ICU beds available statewide Request from MHA or a coalition due to difficulty coordinating destinations Further triggers for engagement of clinician at request or when no ICU bedsavailable for reasonable match

75

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Other uses considerations

bull Matching to EMS transport services bull Patient ICU transfer considerations ndash Need for higher level of care ndash first priority ndash ECMO ventilators etc

bull Patients presenting to facility that lacks appropriate resources atbaseline

ndash

ndash

Load balancing ndash second priority bull Convalescent patients bull

bull

Intubated and stable patients (regional ndash if significant capacity under-utilized) Riskbenefit considerations

Resource movement ndash eg ventilators (vs anesthesia machines) or staff (virtual or in-person)

76

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Question amp Answer

77

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Contact Us

asprtraciehhsgov 1-844-5-TRACIE askasprtraciehhsgov

78

  • Developing a Healthcare Coalition Pediatric Surge Annex
  • ASPR TRACIE Three Domains
  • Resources
  • Overview of AAP and Pediatric Centers of Excellence
  • Overview of AAP and Pediatric Centers of Excellence
  • Executive Summary
  • MOCCs Problem Statement
  • A MOCC Aims to
  • MOCCs Concept
  • MOCCs | General Activity Summary
  • MOCCs Toolkit
  • Deanna Dahl-Grove MD FAAP Associate Professor Pediatric Emergency Medicine Rainbow Babies and Childrenrsquos Hospital Member AAP CoDPR Executive Committee13
  • Western Washington MOCC
  • King County LTCF Outbreak
  • Single LTCF - Single Hospital
  • Medical Operations Coordinating Cell
  • Regional COVID Coordinating Center ndash Western Washington
  • Two Surveillance Pillars of the RC3
  • Two Coordination Pillars of the RC3
  • Emergency Response Platform - Microsoft
  • Emergency Response Platform - Microsoft
  • Christopher Newton MD13Associate Professor of Surgery Division of Pediatric Surgery Director of Trauma Care UCSF Benioff Childrenrsquos Hospital Oakland13
  • Michiganrsquos Healthcare Preparedness Program
  • Michigan COVID-19
  • Michigan COVID-19
  • Detroit vs New York City
  • Detroit vs New York City
  • Michigan Healthcare Surge Strategy Goal
  • Michigan Healthcare Surge Strategy Components
  • Relief Hospitals vs Alternate Care Sites
  • Relief Hospital ldquoAskrdquo
  • Relief Hospitals and Patient Redistribution
  • Statewide Inter-Hospital Coordination Unit
  • MOCCs and Patient Redistribution
  • EMResource Relief Hospital Participation
  • MOCC-Facilitated vs Direct Contact Transfers
  • Patient Redistribution ndash 5 Key Elements
  • Relief Hospital Recruitment Challenges
  • Michigan Patient Transfers (41 to 420)
  • MOCCs in Michigan
  • Summary
  • Sarita Chung MD FAAP13Director of Disaster Preparedness Division of Emergency Medicine Childrenrsquos Hospital Boston Member American Academy of Pediatrics (AAP) Council on Disaster Preparedness and Recovery13
  • Regional Disaster Response in Texas Implementation of the RMOC Concept
  • Introduction
  • The Texas Trauma System
  • EHC System Complex Problem Solving
  • 911 Commission
  • Our Experience
  • Managing Wide-Scale Disasters
  • Acute Health Care SystemPublic Health Emergency Management
  • Problems Common to DisastersMust have a credible and workable solution to each of these problemsmdashif we are to improve disaster response
  • MEDCOM
  • How to Integrate Disaster Acute Care and Public Health Systems
  • Regional Medical Operations Center(RMOC)
  • Regional Medical Operations Center
  • Feasible Plan Must work in real world conditions
  • RMOC Abilities and Advantages
  • RMOC Response and Function to COVID-19
  • STRAC Report
  • STRAC Report
  • STRAC Report
  • Weekly COVID-19 Update
  • RMOCsMobile Drive Through COVID-19 Testing over 268000 Square Miles
  • Hot Spot Evaluation and Coordination
  • RMOC Function in COVID-19 Response
  • Moderator Roundtable
  • Los Angeles (LA) County Medical Operations Coordination Cell (MOCC)
  • Los Angeles County and Region I
  • Normal Operations vs Emergency and DisasterResponse
  • Keys to Success
  • Moderator Roundtable
  • Minnesota SHCC
  • Referrals and Transfers
  • Staffing
  • Triggers
  • Other uses considerations
  • Question amp Answer
  • Contact Us

UnclassifiedFor Public Use

Critical 2 Critical 3 Non- 4 Non- Willing to Willing to Comment Care Bed - Care Bed - Critical Critical Take Take Non-COVID-19 non- Care Bed- Care Bed - COVID-19 COVID-19

COVID-19 COVID-19 non- Patients Patients COVID-19

No Yes

22 0 0 o - 4 4 16 24

1 1 5 5

h Ctr 40 8 8 10

1 0 5 5

68 13 34 51

2 Critical 3 Non- 4 Non- Willing to Willing to Comment Care Bed Critical Critical Take Take Non-bull non- Care Bed Care Bed COVID-19 COVID-19 COVID-19 - - non- Patients Patients

COVID-19 COVID-19

nton 0 0 0 0 No No

0 0 24 3 No No Already exceeding critical No No Already exceeding critical

0 0 0 0 ----Already exceeding critical

0 Already exceeding critical

ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

EMResource Relief Hospital Participation

35

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

MOCC-Facilitated vs Direct Contact Transfers MOCC Facilitated

bull Hospital has need to transfer bull Regional State MOCC

contacted bull EMResource reviewed by MOCC

to identify Relief Hospitals bull MOCC connects transferring

hospital to Relief Hospital bull Relief Hospital accepts

patient(s) bull MOCC coordinates EMS PRN

Direct Contact Hospital has need to transfer Regional State MOCC

bypassed EMResource reviewed by hospital

to identify Relief Hospitals Transferring hospital contacts

Relief Hospital directly Relief Hospital accepts

patient(s) MOCC coordinates EMS PRN

36

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Patient Redistribution ndash 5 Key Elements

bull bull bull bull bull

Transferring Hospitals Coordinating entity (MOCCs) Situational awareness platform (EMResource) EMS Relief Hospitals

37

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Relief Hospital Recruitment Challenges

Why were so many hospitals in minimally impacted regions resistant to accept patients bull Fea

bull Fear of introducing bringing COVID-19 into their hospital

r of impending ldquostormrdquo ndash ldquoItrsquos just a matter of time till wersquore Detroitrdquo

Need for Epidemiologic Intelligence

38

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Michigan Patient Transfers (41 to 420)

SE MI SCEC MI West and North MI

Region 2N 2S 1 3 5 6 7 8 TOTAL Transferred In 322 457 41 27 38 15 34 25 959 Transferred Out 275 443 46 54 24 20 20 15 897

~15 via MOCC-Facilitated ~85 VIA Direct Contact ~30 Intra-System Transfers

Source EMResource ndash Self-reported by hospitals 39

UnclassifiedFor Public Use

Bureau of EMS Trauma amp Preparedness

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

MOCCs in Michigan

bull Role Facilitation not control bull Staffing at State MOCC ndash Experienced paramedics EMS control center bull Remote component to SEOC

bull Physician role ndash Consultative problem solving medical leadership

bull Use of statewide hospital status application essential ndash Allows hospitals to connect directly

40

UnclassifiedFor Public Use

DHHS Michigan Department or Health amp Human Services

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Summary bull Relief Hospital concept works bull Statewide MOCC successful in coordinating transfers bull EMResource serves as an invaluable tool for

identifying Relief Hospitals bull Decentralized approach where hospitals in need

contact hospitals with capacity requires minimal central coordination

bull Recruitment of Relief Hospitals can be challenging

41

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

Ronald Stewart MD Chair Department of Surgery UT Health San Antonio Long School of Medicine Eric Epley Executive Director CEO Southwest Texas Regional Advisory Council for Trauma (STRAC)

UnclassifiedFor Public Use 42

~ University - Health System

Regional Disaster Response in Texas Implementation of the

RMOC Concept Ronald M Stewart Eric Epley Brian Eastridge Dudley Wait Joe Palifini Dave Miramontes Craig Cooley Donald

Jenkins and the Southwest Texas Regional Advisory Council Team and

Texas Emergency Medical Task Force Region Leaders

ASPR Tracie Webinar April 24 2020

UnclassifiedFor Public Use 43

SouchweGt Tebullas Region1il Aduisory Council

Introduction

UnclassifiedFor Public Use

bull

bull

Trauma system development

bull Routine multiple small-scale disasters

bull Structured cooperation and communication Trauma system infrastructure for

bull bull

Disaster Stroke STEMI Mental Health Perinatal

bull Trauma System Complete Evolution to EmergencyHealth Care SystemmdashWill use Trauma System andEmergency Health Care System interchangeably

bull Health Care Coalition

bull Right Patient Right Place Right Time 44

THE TEXAS TRAUMA SYSTEM

UnclassifiedFor Public Use

22 TRAUMA SERVICE AREAS

REGIONAL ADVISORY COUNCILS

TRAUMA CENTER DESIGNATIONS

STANDARDS OF CARE

HOSPITAL PREPAREDNESS GRANTS

CONSISTENCY THROUGHOUT URBAN SUBURBAN RURAL AND

FRONTIER

45

Southwest Teus Regional Ad11lsory Council

l The Committee -~

on Trauma 1 middot

EHC System Complex Problem Solving

bull Maximally inclusive with respect to stakeholders bull Dialogue and consensus centered upon bull Whatrsquos the right thing to do for the patient or population being served

bull Timely bull Structured cooperation bull Communication ndash Robust and redundant bull Actionable data

bull Bias for action bull Performance improvement processes

UnclassifiedFor Public Use 46

911 Commission

1) FAILURE OF IMAGINATION

2) FAILURE OF POLICY (A FAILURE TO HAVE THE RIGHT INFRASTRUCTURE IN PLACE)

3) FAILURE OF CAPABILITY (A FAILURE TO HAVE THE RIGHT RESOURCES)

4) FAILURE OF MANAGEMENT (THE FAILURE TO COORDINATE THE AVAILABLE RESOURCES AND INFRASTRUCTURE)

Challenge of Large-Scale Disaster Preparation and Management

UnclassifiedFor Public Use 47

Southwest Tecas Regional Advisory Council

Our Experience

A functioning regional trauma (EHC) system provides the framework for an effective response to large-scale disasters

Education and drills are not enough

Linked regional medical operations centers ( or MOCCs) critical to effective disaster response from all causes

UnclassifiedFor Public Use 48

a

Southwest Texas Regional Advisory Council

Managing Wide-Scale Disasters

UnclassifiedFor Public Use 49

Acute Health Care System

bull Critical for emergency response and treatment of acute illness or injury

bull Mostly private and public mix bull Services to individuals bull Distributed and complex

network of providers bull Decisions made clinically

within minutes to hours

Public Health System

bull Largely responsible for most significant health improvements

bull Safety and wellbeing of populations

bull Multidisciplinary science bull Mainly public with centralized

communication bull Decisions with deliberation

and testing usually takes days

EmergencyManagement System

Local State

Federal Emergency Management Response

These Three Systems Must Function Seamlessly and Flawlessly Together

Acute Health Care System

Public Health

Emergency Management

UnclassifiedFor Public Use 50

Communications Problems Common to failures Disasters

Unworkable and Must have a credible and untested plans workable solution to each of these problemsmdashif we are to improve disaster response Lack of coordinated

response UnclassifiedFor Public Use 51

MEDCOM

bull Trauma Transfers-500mo bull Air Medical Management bull Trauma Team Paging bull MCI load-balancing bull Navigation of mental health

patients via Law Enforcement directly topsychiatric facilities

UnclassifiedFor Public Use 52

D D

D D

How to Integrate Disaster Acute Care and Public Health Systems

bull Trauma MEDCOM Communications Center

bull Regional Medical Operations Center

bull Integrated with Local Emergency Operations Center(EOC)

bull Linked to State Emergency Operations Center

UnclassifiedFor Public Use

bull Linked to Federal Emergency Management System53

Southwest Texas Regional Aduisory Council Regional Medical Operations Center (RMOC)

UnclassifiedFor Public Use

Upregulated MEDCOMmdashdramatically enhanced data and comm Functional for 17 years in San Antonio bull Essential elements

bull Formal agreements insuring collaborationbull Representatives of all major stakeholders in one room-physical or virtualbull Formal communication link to the Emergency Operations Centers (EOC)bull Fault tolerant communications systemsbull Software systems ndashWebEOC software

bull bull bull

Monitor and coordinate all critical hospital capacity Monitor all critical public health data Monitor and coordinate all critical EMS agencies

bull Direct tie to the EOC and SOCbull EMTF functionmdashAbility to physically expand and adapt Emergency Medical Task

Forces amp Mobile Medical Units54

Regional Medical Operations Center (RMOC) Regional Medical Operations Center (RMOC)

UnclassifiedFor Public Use 55

Feasible Plan Must work in

real world conditions

UnclassifiedFor Public Use 56

Southwest Te11as Regional Adv isory Council

RMOC Abilities and Advantages

bull Situational AwarenessmdashRegional Consciousness bull Virtual expansion of bed capacity

bull Distribute to all regional facilitiesmdashnot just a few ndashMany Hands Make Light Work bull Proven many times over 15 yearsmdashdistribution of 1000s of patients over a few days

bull Enables health care regional response teams bull Multi-agency rescue teamsmdashswift water rescue etc bull Mobile medical unitsmdashtemporary hospital replacements or augments

bull Load balancing during a surge of patients bull Network with other regions ndash8 RMOC equivalents in Texas bull Integration of Public Health Acute Care and Disaster Management Systems

UnclassifiedFor Public Use 57

Vancouver

Seattle

Idaho Oregon

Nevada

San Francisco

California

lls Angeles

Montana No11 Dakota

Minnesota

South Dakcta

Wyoming

Wisconsin

Iowa Ne~raska

Toronto c ~New Y0rk Boston Detroit middot

ChicatJo middotimiddot New r ark

Denver Oli io

St Louis Kansas

K~ ntucilty Vitgin 1c1

tfort Ca r0 l1na

New Mexico Arlltansas

Atla11ta Oaas

Georgiamp

Texas

Houston

Monterrey C - Gulf of

Miami

RMOC Response and Function to COVID-19

UnclassifiedFor Public Use 58

INTERNAL REPORT - PHI DATA This report contains Protected Health Information and is not intended for public distribution

Date COVID+ Patients COVD+ in ICU

04212020 82

04202020 81 -

04192020 81

Normal

Part ici pating HCS COVID Data as of 0815 Zl-Apr-20

VentBed Data as of 0910 21-Apr-20

41

41

41

COVID+ on Ventilator

24

25

24

BTRAC

All Healthcare Systems

Available Vents I Total Vents Available Vents

554 713 7896

514 710 7296 - ~ -

555 704 7996

Healthcare System Stress Score

I

Available Staffed Total Staffed Available Staffed Beds Beds Beds

1752 4 730 3796

1792 4 700 3896 - - - - - 7 1635 4707 3596

Severe

UnclassifiedFor Public Use 59

INTERNAL REPORT - PHI DAT A This report contains Protected Health Information and is not intended for public distribution

San Antonio Healthcare Systems COVI D-19 Patient Count

Positive Patients on 4212020

Positive Patients Trend 312212020 - 412112020

322 327 411 4 6 4 11 4 16

Systems Reporting Daily Morning Data

Health Sys I Heal th Sys2 HS3 HS4 HSS HS6

PUI Patients on 4212020

82 50

PUI Patients Trend 312012020 - 42112020

80

60

40 38

20

o __ _________________ _

4 21 322 3 27 4 I 4 6 41 I 4 1 6 42 1

H Tuesday April Z1 2020 STll=IAC _c

TOT AL Patients on 4212020

132

TOTAL Patients Trend 312212020 - 412112020

150 151

100

50

o __ __________________ _

3122 327 4 1 4 16 4 1 1 4 16 42 1

UnclassifiedFor Public Use 60

HOSPITALS Due DAILY 0900 hrs Hospital PPE IDR Materials Status Medical Dashboard (Bed and Ventilator Status) httpserisstracorgeoc7

EMS Due WEEKLY Friday 1200 hrs httpswwwsurveymonkeycomrEMSPPE2

ALL OTHER Coalition and ARHC Members Due WEEKLY Friday 1200 hrs https www surveymonkeycomrRMOCPPEOuery

1900 041220

Number of Regional Hospitals Reporting PPE Shortfall amp Days Remaining Until Depletion 5 - 7 Da s 8 - 11 Da s 12 - 14 Da s 15+ Da s

0 8 14 5 Data derived from facilities Hospital PPE IDR Materials Status - Facilities listed have indicated a disruption in their supply chain for any of the following PPE N95s Surgical Masks Gowns Gloves Face Shields Goggles

UnclassifiedFor Public Use 61

1015

Weekly COVID-19 Update Epidemiology Program

39 191 97 Tota l Cases Reported Tota l Deaths Re po rted Ever Hospita lized Adm itted to ICU

VI

45

40

35

~ 30 ro u 0 25

1 20

sect 15 z

10

5

0

23

Cases of COVID-19 by Date of Illness Onset (n=880)1 and Cumulative by Date Reported Bexar County 4182020

Female( )Ma le 51 49

210 217 224 32 39 316 323 330 46 413

- Number of Cases - cumulative Cases

1 aased on cor1pleted d31 ai 3s or 4181020 a t 800 PM dditiomd crases 3re 1111der feview

1200

t moo V

QI VI ro u

800 0

~ QI 0

- 600 E 0

u

Nl z ii - 400 ~ _

ro S

- 200 E u

-0

CITY OF SAN ANTONIO METROPOLITAN HEALTH DISTRICT

so 276 Mechanica l Venti lat ion Recovered

Percentage of Cases by Raceethnicity

American IndianAlaska Native

Asian

Black

White

Hispanic

Other

Cases by Age Group

~~ I 39 4n1 i 300 sect 200 z

100 3 0 +------------------~~~~-~~ ----r-~ ~ ~ -

17

0-17 18-40 41-64 65+

Age Grou p in Yea rs

Median ace - 46 years (age range 0-100 years)

UnclassifiedFor Public Use 62

RMOCs Mobile Drive Through COVID-19 Testing over 268000 Square Miles

UnclassifiedFor Public Use 63

= sect111ntomo tprrssmiddotXrws uesce ~

NEW5

Texas San Antonio officials launch investigations of nursing home overrun by coronavirus

LaurenCan1ba Apri112Q20 UpdacedApfd-12020212pm fWBinGi P 0

COVJCgt-19 ~ uitefldid lifo iil5 w~ kriew it inTeitas tradeLmithequtiOllsyouw1nt

nswered illd the issues YMI think we

sAQllid be lnvmlgadllg lndodamp- )Our

email iind an pounditpessbullNllWS journ11Nt will

follow up

Hot Spot Evaluation and Coordination

UnclassifiedFor Public Use 64

RMOC Function in COVID-19 Response

bull Situational awareness bull Integration of public health acute health care and disaster

management functions bull Actionable data from consolidating public health and acute health

care data sources bull Controlling and coordinating hot-spots bull Drive through testing management across the entire State bull Ability to Load balance across multiple health systems and

organizations UnclassifiedFor Public Use 65

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

John Quiroz RN Nurse Manager Los Angeles County Emergency Medical Services

UnclassifiedFor Public Use 66

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Los Angeles (LA) County Medical Operations Coordination Cell (MOCC)

bull 247 Medical amp Health Coordinator for the County and Region I

bull Coordinate Patient Transfers and Transportation bull Coordinate medical and heath resource management bull 911 Providers Hospitals LTC Clinics Dialysis Surgical

67

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATION GATEWAY

Los Angeles County and Region I

68

ifornia Reg1ions

Coastal OES Region n

Southem oes Regiion I

Inl and OES Region IV

Soutiheim Santa Barbara OES Reg Ion VI

I

Kerrn

Los Angeles

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Normal Operations vs Emergency and Disaster Response

Normal Operationsbull DHS Hospital and Clini

System bull EMTALA Transfers bull Air Medical bull Hyperbaric Chamber bull MCI Patient

Destinations bull TransferTransport

c

Emergency Disaster bull Hospital evacuations bull Resource Request bull Alternate Care Sites ndash Mercy ndash LASH ndash IsolationQuarantine

bull TransferTransport bull Prehospital Care Policy

69

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Keys to Success

bull 247 Base of Operationsbull Communicationsndash Telephony Radio Internet ReddiNet

bull DOC Room to expand operation during disasterbull Information System to document and analyze all lines

of businessbull Trained and talented staffbull Planning and exercise

70

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

John Hick MD Hennepin Healthcare MN

UnclassifiedFor Public Use 71

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Minnesota SHCC bull Statewide Healthcare Coordination Centerbull Located at State EOC as well as virtual ndash roughly

40 people directly engaged including regionalleads

bull Joint MDH HSEM MHA 8 regional MN coalitionconstruct

bull Main areas of planning responsendash ndash ndash ndash ndash

Referrals and transfers Alternate care sites Long term care ndash reactive and proactive PPE policy and acquisition Ventilator medical supply acquisition

72

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Referrals and Transfers bull Single phone number for LTC issues including hospital discharge and

COVID + patient support (eg assisted living transfer to COVID +designated SNF)

bull Co-located with SEOC public hotline but different staffing numbers bull Single (separate) phone number for ICU referrals ndash Mainly for greater MN but also inter-metro ndash Awareness of resources on MnTrac and real-time health system

information ndash Also provides direct connection to critical care consultation ndash May also be used to make triage decisions if referral needed and

no resources available (care-in-place recommendations) ndash May also be used to distribute load

73

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Staffing bull

bull

bull

bull

Call-taker ndash Medical background preferred ndash ndash

Gatekeeper for referral to SME May connect caller with resources and then referrals handled per usual

Shift Supervisor ndash ndash

Clinical background and experience with bed placement (eg house nursing supervisor) Manages information resource availability with facilities and more complicatedsituations

Clinician on-call ndash ndash

Critical care Contacts with each major health system critical care for ECMO and other resourceallocation situations

Unit supervisor ndash Works with SHCC manager on overall operations processes protocols

74

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Triggers

bull

bull

LTC ndash ndash ndash

Difficulty obtaining hospital discharges for LTC patients Achieved and hotline operational (Note ndash hotline also coordinates connections to infection preventioncontrol MDH Health Regulation Division palliative care consultations and can trigger strike team evaluation staffing support transfer support)

ICU ndash ndash ndash

lt 10 ICU beds available statewide Request from MHA or a coalition due to difficulty coordinating destinations Further triggers for engagement of clinician at request or when no ICU bedsavailable for reasonable match

75

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Other uses considerations

bull Matching to EMS transport services bull Patient ICU transfer considerations ndash Need for higher level of care ndash first priority ndash ECMO ventilators etc

bull Patients presenting to facility that lacks appropriate resources atbaseline

ndash

ndash

Load balancing ndash second priority bull Convalescent patients bull

bull

Intubated and stable patients (regional ndash if significant capacity under-utilized) Riskbenefit considerations

Resource movement ndash eg ventilators (vs anesthesia machines) or staff (virtual or in-person)

76

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Question amp Answer

77

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Contact Us

asprtraciehhsgov 1-844-5-TRACIE askasprtraciehhsgov

78

  • Developing a Healthcare Coalition Pediatric Surge Annex
  • ASPR TRACIE Three Domains
  • Resources
  • Overview of AAP and Pediatric Centers of Excellence
  • Overview of AAP and Pediatric Centers of Excellence
  • Executive Summary
  • MOCCs Problem Statement
  • A MOCC Aims to
  • MOCCs Concept
  • MOCCs | General Activity Summary
  • MOCCs Toolkit
  • Deanna Dahl-Grove MD FAAP Associate Professor Pediatric Emergency Medicine Rainbow Babies and Childrenrsquos Hospital Member AAP CoDPR Executive Committee13
  • Western Washington MOCC
  • King County LTCF Outbreak
  • Single LTCF - Single Hospital
  • Medical Operations Coordinating Cell
  • Regional COVID Coordinating Center ndash Western Washington
  • Two Surveillance Pillars of the RC3
  • Two Coordination Pillars of the RC3
  • Emergency Response Platform - Microsoft
  • Emergency Response Platform - Microsoft
  • Christopher Newton MD13Associate Professor of Surgery Division of Pediatric Surgery Director of Trauma Care UCSF Benioff Childrenrsquos Hospital Oakland13
  • Michiganrsquos Healthcare Preparedness Program
  • Michigan COVID-19
  • Michigan COVID-19
  • Detroit vs New York City
  • Detroit vs New York City
  • Michigan Healthcare Surge Strategy Goal
  • Michigan Healthcare Surge Strategy Components
  • Relief Hospitals vs Alternate Care Sites
  • Relief Hospital ldquoAskrdquo
  • Relief Hospitals and Patient Redistribution
  • Statewide Inter-Hospital Coordination Unit
  • MOCCs and Patient Redistribution
  • EMResource Relief Hospital Participation
  • MOCC-Facilitated vs Direct Contact Transfers
  • Patient Redistribution ndash 5 Key Elements
  • Relief Hospital Recruitment Challenges
  • Michigan Patient Transfers (41 to 420)
  • MOCCs in Michigan
  • Summary
  • Sarita Chung MD FAAP13Director of Disaster Preparedness Division of Emergency Medicine Childrenrsquos Hospital Boston Member American Academy of Pediatrics (AAP) Council on Disaster Preparedness and Recovery13
  • Regional Disaster Response in Texas Implementation of the RMOC Concept
  • Introduction
  • The Texas Trauma System
  • EHC System Complex Problem Solving
  • 911 Commission
  • Our Experience
  • Managing Wide-Scale Disasters
  • Acute Health Care SystemPublic Health Emergency Management
  • Problems Common to DisastersMust have a credible and workable solution to each of these problemsmdashif we are to improve disaster response
  • MEDCOM
  • How to Integrate Disaster Acute Care and Public Health Systems
  • Regional Medical Operations Center(RMOC)
  • Regional Medical Operations Center
  • Feasible Plan Must work in real world conditions
  • RMOC Abilities and Advantages
  • RMOC Response and Function to COVID-19
  • STRAC Report
  • STRAC Report
  • STRAC Report
  • Weekly COVID-19 Update
  • RMOCsMobile Drive Through COVID-19 Testing over 268000 Square Miles
  • Hot Spot Evaluation and Coordination
  • RMOC Function in COVID-19 Response
  • Moderator Roundtable
  • Los Angeles (LA) County Medical Operations Coordination Cell (MOCC)
  • Los Angeles County and Region I
  • Normal Operations vs Emergency and DisasterResponse
  • Keys to Success
  • Moderator Roundtable
  • Minnesota SHCC
  • Referrals and Transfers
  • Staffing
  • Triggers
  • Other uses considerations
  • Question amp Answer
  • Contact Us

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

MOCC-Facilitated vs Direct Contact Transfers MOCC Facilitated

bull Hospital has need to transfer bull Regional State MOCC

contacted bull EMResource reviewed by MOCC

to identify Relief Hospitals bull MOCC connects transferring

hospital to Relief Hospital bull Relief Hospital accepts

patient(s) bull MOCC coordinates EMS PRN

Direct Contact Hospital has need to transfer Regional State MOCC

bypassed EMResource reviewed by hospital

to identify Relief Hospitals Transferring hospital contacts

Relief Hospital directly Relief Hospital accepts

patient(s) MOCC coordinates EMS PRN

36

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Patient Redistribution ndash 5 Key Elements

bull bull bull bull bull

Transferring Hospitals Coordinating entity (MOCCs) Situational awareness platform (EMResource) EMS Relief Hospitals

37

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Relief Hospital Recruitment Challenges

Why were so many hospitals in minimally impacted regions resistant to accept patients bull Fea

bull Fear of introducing bringing COVID-19 into their hospital

r of impending ldquostormrdquo ndash ldquoItrsquos just a matter of time till wersquore Detroitrdquo

Need for Epidemiologic Intelligence

38

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Michigan Patient Transfers (41 to 420)

SE MI SCEC MI West and North MI

Region 2N 2S 1 3 5 6 7 8 TOTAL Transferred In 322 457 41 27 38 15 34 25 959 Transferred Out 275 443 46 54 24 20 20 15 897

~15 via MOCC-Facilitated ~85 VIA Direct Contact ~30 Intra-System Transfers

Source EMResource ndash Self-reported by hospitals 39

UnclassifiedFor Public Use

Bureau of EMS Trauma amp Preparedness

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

MOCCs in Michigan

bull Role Facilitation not control bull Staffing at State MOCC ndash Experienced paramedics EMS control center bull Remote component to SEOC

bull Physician role ndash Consultative problem solving medical leadership

bull Use of statewide hospital status application essential ndash Allows hospitals to connect directly

40

UnclassifiedFor Public Use

DHHS Michigan Department or Health amp Human Services

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Summary bull Relief Hospital concept works bull Statewide MOCC successful in coordinating transfers bull EMResource serves as an invaluable tool for

identifying Relief Hospitals bull Decentralized approach where hospitals in need

contact hospitals with capacity requires minimal central coordination

bull Recruitment of Relief Hospitals can be challenging

41

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

Ronald Stewart MD Chair Department of Surgery UT Health San Antonio Long School of Medicine Eric Epley Executive Director CEO Southwest Texas Regional Advisory Council for Trauma (STRAC)

UnclassifiedFor Public Use 42

~ University - Health System

Regional Disaster Response in Texas Implementation of the

RMOC Concept Ronald M Stewart Eric Epley Brian Eastridge Dudley Wait Joe Palifini Dave Miramontes Craig Cooley Donald

Jenkins and the Southwest Texas Regional Advisory Council Team and

Texas Emergency Medical Task Force Region Leaders

ASPR Tracie Webinar April 24 2020

UnclassifiedFor Public Use 43

SouchweGt Tebullas Region1il Aduisory Council

Introduction

UnclassifiedFor Public Use

bull

bull

Trauma system development

bull Routine multiple small-scale disasters

bull Structured cooperation and communication Trauma system infrastructure for

bull bull

Disaster Stroke STEMI Mental Health Perinatal

bull Trauma System Complete Evolution to EmergencyHealth Care SystemmdashWill use Trauma System andEmergency Health Care System interchangeably

bull Health Care Coalition

bull Right Patient Right Place Right Time 44

THE TEXAS TRAUMA SYSTEM

UnclassifiedFor Public Use

22 TRAUMA SERVICE AREAS

REGIONAL ADVISORY COUNCILS

TRAUMA CENTER DESIGNATIONS

STANDARDS OF CARE

HOSPITAL PREPAREDNESS GRANTS

CONSISTENCY THROUGHOUT URBAN SUBURBAN RURAL AND

FRONTIER

45

Southwest Teus Regional Ad11lsory Council

l The Committee -~

on Trauma 1 middot

EHC System Complex Problem Solving

bull Maximally inclusive with respect to stakeholders bull Dialogue and consensus centered upon bull Whatrsquos the right thing to do for the patient or population being served

bull Timely bull Structured cooperation bull Communication ndash Robust and redundant bull Actionable data

bull Bias for action bull Performance improvement processes

UnclassifiedFor Public Use 46

911 Commission

1) FAILURE OF IMAGINATION

2) FAILURE OF POLICY (A FAILURE TO HAVE THE RIGHT INFRASTRUCTURE IN PLACE)

3) FAILURE OF CAPABILITY (A FAILURE TO HAVE THE RIGHT RESOURCES)

4) FAILURE OF MANAGEMENT (THE FAILURE TO COORDINATE THE AVAILABLE RESOURCES AND INFRASTRUCTURE)

Challenge of Large-Scale Disaster Preparation and Management

UnclassifiedFor Public Use 47

Southwest Tecas Regional Advisory Council

Our Experience

A functioning regional trauma (EHC) system provides the framework for an effective response to large-scale disasters

Education and drills are not enough

Linked regional medical operations centers ( or MOCCs) critical to effective disaster response from all causes

UnclassifiedFor Public Use 48

a

Southwest Texas Regional Advisory Council

Managing Wide-Scale Disasters

UnclassifiedFor Public Use 49

Acute Health Care System

bull Critical for emergency response and treatment of acute illness or injury

bull Mostly private and public mix bull Services to individuals bull Distributed and complex

network of providers bull Decisions made clinically

within minutes to hours

Public Health System

bull Largely responsible for most significant health improvements

bull Safety and wellbeing of populations

bull Multidisciplinary science bull Mainly public with centralized

communication bull Decisions with deliberation

and testing usually takes days

EmergencyManagement System

Local State

Federal Emergency Management Response

These Three Systems Must Function Seamlessly and Flawlessly Together

Acute Health Care System

Public Health

Emergency Management

UnclassifiedFor Public Use 50

Communications Problems Common to failures Disasters

Unworkable and Must have a credible and untested plans workable solution to each of these problemsmdashif we are to improve disaster response Lack of coordinated

response UnclassifiedFor Public Use 51

MEDCOM

bull Trauma Transfers-500mo bull Air Medical Management bull Trauma Team Paging bull MCI load-balancing bull Navigation of mental health

patients via Law Enforcement directly topsychiatric facilities

UnclassifiedFor Public Use 52

D D

D D

How to Integrate Disaster Acute Care and Public Health Systems

bull Trauma MEDCOM Communications Center

bull Regional Medical Operations Center

bull Integrated with Local Emergency Operations Center(EOC)

bull Linked to State Emergency Operations Center

UnclassifiedFor Public Use

bull Linked to Federal Emergency Management System53

Southwest Texas Regional Aduisory Council Regional Medical Operations Center (RMOC)

UnclassifiedFor Public Use

Upregulated MEDCOMmdashdramatically enhanced data and comm Functional for 17 years in San Antonio bull Essential elements

bull Formal agreements insuring collaborationbull Representatives of all major stakeholders in one room-physical or virtualbull Formal communication link to the Emergency Operations Centers (EOC)bull Fault tolerant communications systemsbull Software systems ndashWebEOC software

bull bull bull

Monitor and coordinate all critical hospital capacity Monitor all critical public health data Monitor and coordinate all critical EMS agencies

bull Direct tie to the EOC and SOCbull EMTF functionmdashAbility to physically expand and adapt Emergency Medical Task

Forces amp Mobile Medical Units54

Regional Medical Operations Center (RMOC) Regional Medical Operations Center (RMOC)

UnclassifiedFor Public Use 55

Feasible Plan Must work in

real world conditions

UnclassifiedFor Public Use 56

Southwest Te11as Regional Adv isory Council

RMOC Abilities and Advantages

bull Situational AwarenessmdashRegional Consciousness bull Virtual expansion of bed capacity

bull Distribute to all regional facilitiesmdashnot just a few ndashMany Hands Make Light Work bull Proven many times over 15 yearsmdashdistribution of 1000s of patients over a few days

bull Enables health care regional response teams bull Multi-agency rescue teamsmdashswift water rescue etc bull Mobile medical unitsmdashtemporary hospital replacements or augments

bull Load balancing during a surge of patients bull Network with other regions ndash8 RMOC equivalents in Texas bull Integration of Public Health Acute Care and Disaster Management Systems

UnclassifiedFor Public Use 57

Vancouver

Seattle

Idaho Oregon

Nevada

San Francisco

California

lls Angeles

Montana No11 Dakota

Minnesota

South Dakcta

Wyoming

Wisconsin

Iowa Ne~raska

Toronto c ~New Y0rk Boston Detroit middot

ChicatJo middotimiddot New r ark

Denver Oli io

St Louis Kansas

K~ ntucilty Vitgin 1c1

tfort Ca r0 l1na

New Mexico Arlltansas

Atla11ta Oaas

Georgiamp

Texas

Houston

Monterrey C - Gulf of

Miami

RMOC Response and Function to COVID-19

UnclassifiedFor Public Use 58

INTERNAL REPORT - PHI DATA This report contains Protected Health Information and is not intended for public distribution

Date COVID+ Patients COVD+ in ICU

04212020 82

04202020 81 -

04192020 81

Normal

Part ici pating HCS COVID Data as of 0815 Zl-Apr-20

VentBed Data as of 0910 21-Apr-20

41

41

41

COVID+ on Ventilator

24

25

24

BTRAC

All Healthcare Systems

Available Vents I Total Vents Available Vents

554 713 7896

514 710 7296 - ~ -

555 704 7996

Healthcare System Stress Score

I

Available Staffed Total Staffed Available Staffed Beds Beds Beds

1752 4 730 3796

1792 4 700 3896 - - - - - 7 1635 4707 3596

Severe

UnclassifiedFor Public Use 59

INTERNAL REPORT - PHI DAT A This report contains Protected Health Information and is not intended for public distribution

San Antonio Healthcare Systems COVI D-19 Patient Count

Positive Patients on 4212020

Positive Patients Trend 312212020 - 412112020

322 327 411 4 6 4 11 4 16

Systems Reporting Daily Morning Data

Health Sys I Heal th Sys2 HS3 HS4 HSS HS6

PUI Patients on 4212020

82 50

PUI Patients Trend 312012020 - 42112020

80

60

40 38

20

o __ _________________ _

4 21 322 3 27 4 I 4 6 41 I 4 1 6 42 1

H Tuesday April Z1 2020 STll=IAC _c

TOT AL Patients on 4212020

132

TOTAL Patients Trend 312212020 - 412112020

150 151

100

50

o __ __________________ _

3122 327 4 1 4 16 4 1 1 4 16 42 1

UnclassifiedFor Public Use 60

HOSPITALS Due DAILY 0900 hrs Hospital PPE IDR Materials Status Medical Dashboard (Bed and Ventilator Status) httpserisstracorgeoc7

EMS Due WEEKLY Friday 1200 hrs httpswwwsurveymonkeycomrEMSPPE2

ALL OTHER Coalition and ARHC Members Due WEEKLY Friday 1200 hrs https www surveymonkeycomrRMOCPPEOuery

1900 041220

Number of Regional Hospitals Reporting PPE Shortfall amp Days Remaining Until Depletion 5 - 7 Da s 8 - 11 Da s 12 - 14 Da s 15+ Da s

0 8 14 5 Data derived from facilities Hospital PPE IDR Materials Status - Facilities listed have indicated a disruption in their supply chain for any of the following PPE N95s Surgical Masks Gowns Gloves Face Shields Goggles

UnclassifiedFor Public Use 61

1015

Weekly COVID-19 Update Epidemiology Program

39 191 97 Tota l Cases Reported Tota l Deaths Re po rted Ever Hospita lized Adm itted to ICU

VI

45

40

35

~ 30 ro u 0 25

1 20

sect 15 z

10

5

0

23

Cases of COVID-19 by Date of Illness Onset (n=880)1 and Cumulative by Date Reported Bexar County 4182020

Female( )Ma le 51 49

210 217 224 32 39 316 323 330 46 413

- Number of Cases - cumulative Cases

1 aased on cor1pleted d31 ai 3s or 4181020 a t 800 PM dditiomd crases 3re 1111der feview

1200

t moo V

QI VI ro u

800 0

~ QI 0

- 600 E 0

u

Nl z ii - 400 ~ _

ro S

- 200 E u

-0

CITY OF SAN ANTONIO METROPOLITAN HEALTH DISTRICT

so 276 Mechanica l Venti lat ion Recovered

Percentage of Cases by Raceethnicity

American IndianAlaska Native

Asian

Black

White

Hispanic

Other

Cases by Age Group

~~ I 39 4n1 i 300 sect 200 z

100 3 0 +------------------~~~~-~~ ----r-~ ~ ~ -

17

0-17 18-40 41-64 65+

Age Grou p in Yea rs

Median ace - 46 years (age range 0-100 years)

UnclassifiedFor Public Use 62

RMOCs Mobile Drive Through COVID-19 Testing over 268000 Square Miles

UnclassifiedFor Public Use 63

= sect111ntomo tprrssmiddotXrws uesce ~

NEW5

Texas San Antonio officials launch investigations of nursing home overrun by coronavirus

LaurenCan1ba Apri112Q20 UpdacedApfd-12020212pm fWBinGi P 0

COVJCgt-19 ~ uitefldid lifo iil5 w~ kriew it inTeitas tradeLmithequtiOllsyouw1nt

nswered illd the issues YMI think we

sAQllid be lnvmlgadllg lndodamp- )Our

email iind an pounditpessbullNllWS journ11Nt will

follow up

Hot Spot Evaluation and Coordination

UnclassifiedFor Public Use 64

RMOC Function in COVID-19 Response

bull Situational awareness bull Integration of public health acute health care and disaster

management functions bull Actionable data from consolidating public health and acute health

care data sources bull Controlling and coordinating hot-spots bull Drive through testing management across the entire State bull Ability to Load balance across multiple health systems and

organizations UnclassifiedFor Public Use 65

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

John Quiroz RN Nurse Manager Los Angeles County Emergency Medical Services

UnclassifiedFor Public Use 66

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Los Angeles (LA) County Medical Operations Coordination Cell (MOCC)

bull 247 Medical amp Health Coordinator for the County and Region I

bull Coordinate Patient Transfers and Transportation bull Coordinate medical and heath resource management bull 911 Providers Hospitals LTC Clinics Dialysis Surgical

67

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATION GATEWAY

Los Angeles County and Region I

68

ifornia Reg1ions

Coastal OES Region n

Southem oes Regiion I

Inl and OES Region IV

Soutiheim Santa Barbara OES Reg Ion VI

I

Kerrn

Los Angeles

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Normal Operations vs Emergency and Disaster Response

Normal Operationsbull DHS Hospital and Clini

System bull EMTALA Transfers bull Air Medical bull Hyperbaric Chamber bull MCI Patient

Destinations bull TransferTransport

c

Emergency Disaster bull Hospital evacuations bull Resource Request bull Alternate Care Sites ndash Mercy ndash LASH ndash IsolationQuarantine

bull TransferTransport bull Prehospital Care Policy

69

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Keys to Success

bull 247 Base of Operationsbull Communicationsndash Telephony Radio Internet ReddiNet

bull DOC Room to expand operation during disasterbull Information System to document and analyze all lines

of businessbull Trained and talented staffbull Planning and exercise

70

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

John Hick MD Hennepin Healthcare MN

UnclassifiedFor Public Use 71

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Minnesota SHCC bull Statewide Healthcare Coordination Centerbull Located at State EOC as well as virtual ndash roughly

40 people directly engaged including regionalleads

bull Joint MDH HSEM MHA 8 regional MN coalitionconstruct

bull Main areas of planning responsendash ndash ndash ndash ndash

Referrals and transfers Alternate care sites Long term care ndash reactive and proactive PPE policy and acquisition Ventilator medical supply acquisition

72

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Referrals and Transfers bull Single phone number for LTC issues including hospital discharge and

COVID + patient support (eg assisted living transfer to COVID +designated SNF)

bull Co-located with SEOC public hotline but different staffing numbers bull Single (separate) phone number for ICU referrals ndash Mainly for greater MN but also inter-metro ndash Awareness of resources on MnTrac and real-time health system

information ndash Also provides direct connection to critical care consultation ndash May also be used to make triage decisions if referral needed and

no resources available (care-in-place recommendations) ndash May also be used to distribute load

73

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Staffing bull

bull

bull

bull

Call-taker ndash Medical background preferred ndash ndash

Gatekeeper for referral to SME May connect caller with resources and then referrals handled per usual

Shift Supervisor ndash ndash

Clinical background and experience with bed placement (eg house nursing supervisor) Manages information resource availability with facilities and more complicatedsituations

Clinician on-call ndash ndash

Critical care Contacts with each major health system critical care for ECMO and other resourceallocation situations

Unit supervisor ndash Works with SHCC manager on overall operations processes protocols

74

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Triggers

bull

bull

LTC ndash ndash ndash

Difficulty obtaining hospital discharges for LTC patients Achieved and hotline operational (Note ndash hotline also coordinates connections to infection preventioncontrol MDH Health Regulation Division palliative care consultations and can trigger strike team evaluation staffing support transfer support)

ICU ndash ndash ndash

lt 10 ICU beds available statewide Request from MHA or a coalition due to difficulty coordinating destinations Further triggers for engagement of clinician at request or when no ICU bedsavailable for reasonable match

75

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Other uses considerations

bull Matching to EMS transport services bull Patient ICU transfer considerations ndash Need for higher level of care ndash first priority ndash ECMO ventilators etc

bull Patients presenting to facility that lacks appropriate resources atbaseline

ndash

ndash

Load balancing ndash second priority bull Convalescent patients bull

bull

Intubated and stable patients (regional ndash if significant capacity under-utilized) Riskbenefit considerations

Resource movement ndash eg ventilators (vs anesthesia machines) or staff (virtual or in-person)

76

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Question amp Answer

77

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Contact Us

asprtraciehhsgov 1-844-5-TRACIE askasprtraciehhsgov

78

  • Developing a Healthcare Coalition Pediatric Surge Annex
  • ASPR TRACIE Three Domains
  • Resources
  • Overview of AAP and Pediatric Centers of Excellence
  • Overview of AAP and Pediatric Centers of Excellence
  • Executive Summary
  • MOCCs Problem Statement
  • A MOCC Aims to
  • MOCCs Concept
  • MOCCs | General Activity Summary
  • MOCCs Toolkit
  • Deanna Dahl-Grove MD FAAP Associate Professor Pediatric Emergency Medicine Rainbow Babies and Childrenrsquos Hospital Member AAP CoDPR Executive Committee13
  • Western Washington MOCC
  • King County LTCF Outbreak
  • Single LTCF - Single Hospital
  • Medical Operations Coordinating Cell
  • Regional COVID Coordinating Center ndash Western Washington
  • Two Surveillance Pillars of the RC3
  • Two Coordination Pillars of the RC3
  • Emergency Response Platform - Microsoft
  • Emergency Response Platform - Microsoft
  • Christopher Newton MD13Associate Professor of Surgery Division of Pediatric Surgery Director of Trauma Care UCSF Benioff Childrenrsquos Hospital Oakland13
  • Michiganrsquos Healthcare Preparedness Program
  • Michigan COVID-19
  • Michigan COVID-19
  • Detroit vs New York City
  • Detroit vs New York City
  • Michigan Healthcare Surge Strategy Goal
  • Michigan Healthcare Surge Strategy Components
  • Relief Hospitals vs Alternate Care Sites
  • Relief Hospital ldquoAskrdquo
  • Relief Hospitals and Patient Redistribution
  • Statewide Inter-Hospital Coordination Unit
  • MOCCs and Patient Redistribution
  • EMResource Relief Hospital Participation
  • MOCC-Facilitated vs Direct Contact Transfers
  • Patient Redistribution ndash 5 Key Elements
  • Relief Hospital Recruitment Challenges
  • Michigan Patient Transfers (41 to 420)
  • MOCCs in Michigan
  • Summary
  • Sarita Chung MD FAAP13Director of Disaster Preparedness Division of Emergency Medicine Childrenrsquos Hospital Boston Member American Academy of Pediatrics (AAP) Council on Disaster Preparedness and Recovery13
  • Regional Disaster Response in Texas Implementation of the RMOC Concept
  • Introduction
  • The Texas Trauma System
  • EHC System Complex Problem Solving
  • 911 Commission
  • Our Experience
  • Managing Wide-Scale Disasters
  • Acute Health Care SystemPublic Health Emergency Management
  • Problems Common to DisastersMust have a credible and workable solution to each of these problemsmdashif we are to improve disaster response
  • MEDCOM
  • How to Integrate Disaster Acute Care and Public Health Systems
  • Regional Medical Operations Center(RMOC)
  • Regional Medical Operations Center
  • Feasible Plan Must work in real world conditions
  • RMOC Abilities and Advantages
  • RMOC Response and Function to COVID-19
  • STRAC Report
  • STRAC Report
  • STRAC Report
  • Weekly COVID-19 Update
  • RMOCsMobile Drive Through COVID-19 Testing over 268000 Square Miles
  • Hot Spot Evaluation and Coordination
  • RMOC Function in COVID-19 Response
  • Moderator Roundtable
  • Los Angeles (LA) County Medical Operations Coordination Cell (MOCC)
  • Los Angeles County and Region I
  • Normal Operations vs Emergency and DisasterResponse
  • Keys to Success
  • Moderator Roundtable
  • Minnesota SHCC
  • Referrals and Transfers
  • Staffing
  • Triggers
  • Other uses considerations
  • Question amp Answer
  • Contact Us

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Patient Redistribution ndash 5 Key Elements

bull bull bull bull bull

Transferring Hospitals Coordinating entity (MOCCs) Situational awareness platform (EMResource) EMS Relief Hospitals

37

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Relief Hospital Recruitment Challenges

Why were so many hospitals in minimally impacted regions resistant to accept patients bull Fea

bull Fear of introducing bringing COVID-19 into their hospital

r of impending ldquostormrdquo ndash ldquoItrsquos just a matter of time till wersquore Detroitrdquo

Need for Epidemiologic Intelligence

38

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Michigan Patient Transfers (41 to 420)

SE MI SCEC MI West and North MI

Region 2N 2S 1 3 5 6 7 8 TOTAL Transferred In 322 457 41 27 38 15 34 25 959 Transferred Out 275 443 46 54 24 20 20 15 897

~15 via MOCC-Facilitated ~85 VIA Direct Contact ~30 Intra-System Transfers

Source EMResource ndash Self-reported by hospitals 39

UnclassifiedFor Public Use

Bureau of EMS Trauma amp Preparedness

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

MOCCs in Michigan

bull Role Facilitation not control bull Staffing at State MOCC ndash Experienced paramedics EMS control center bull Remote component to SEOC

bull Physician role ndash Consultative problem solving medical leadership

bull Use of statewide hospital status application essential ndash Allows hospitals to connect directly

40

UnclassifiedFor Public Use

DHHS Michigan Department or Health amp Human Services

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Summary bull Relief Hospital concept works bull Statewide MOCC successful in coordinating transfers bull EMResource serves as an invaluable tool for

identifying Relief Hospitals bull Decentralized approach where hospitals in need

contact hospitals with capacity requires minimal central coordination

bull Recruitment of Relief Hospitals can be challenging

41

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

Ronald Stewart MD Chair Department of Surgery UT Health San Antonio Long School of Medicine Eric Epley Executive Director CEO Southwest Texas Regional Advisory Council for Trauma (STRAC)

UnclassifiedFor Public Use 42

~ University - Health System

Regional Disaster Response in Texas Implementation of the

RMOC Concept Ronald M Stewart Eric Epley Brian Eastridge Dudley Wait Joe Palifini Dave Miramontes Craig Cooley Donald

Jenkins and the Southwest Texas Regional Advisory Council Team and

Texas Emergency Medical Task Force Region Leaders

ASPR Tracie Webinar April 24 2020

UnclassifiedFor Public Use 43

SouchweGt Tebullas Region1il Aduisory Council

Introduction

UnclassifiedFor Public Use

bull

bull

Trauma system development

bull Routine multiple small-scale disasters

bull Structured cooperation and communication Trauma system infrastructure for

bull bull

Disaster Stroke STEMI Mental Health Perinatal

bull Trauma System Complete Evolution to EmergencyHealth Care SystemmdashWill use Trauma System andEmergency Health Care System interchangeably

bull Health Care Coalition

bull Right Patient Right Place Right Time 44

THE TEXAS TRAUMA SYSTEM

UnclassifiedFor Public Use

22 TRAUMA SERVICE AREAS

REGIONAL ADVISORY COUNCILS

TRAUMA CENTER DESIGNATIONS

STANDARDS OF CARE

HOSPITAL PREPAREDNESS GRANTS

CONSISTENCY THROUGHOUT URBAN SUBURBAN RURAL AND

FRONTIER

45

Southwest Teus Regional Ad11lsory Council

l The Committee -~

on Trauma 1 middot

EHC System Complex Problem Solving

bull Maximally inclusive with respect to stakeholders bull Dialogue and consensus centered upon bull Whatrsquos the right thing to do for the patient or population being served

bull Timely bull Structured cooperation bull Communication ndash Robust and redundant bull Actionable data

bull Bias for action bull Performance improvement processes

UnclassifiedFor Public Use 46

911 Commission

1) FAILURE OF IMAGINATION

2) FAILURE OF POLICY (A FAILURE TO HAVE THE RIGHT INFRASTRUCTURE IN PLACE)

3) FAILURE OF CAPABILITY (A FAILURE TO HAVE THE RIGHT RESOURCES)

4) FAILURE OF MANAGEMENT (THE FAILURE TO COORDINATE THE AVAILABLE RESOURCES AND INFRASTRUCTURE)

Challenge of Large-Scale Disaster Preparation and Management

UnclassifiedFor Public Use 47

Southwest Tecas Regional Advisory Council

Our Experience

A functioning regional trauma (EHC) system provides the framework for an effective response to large-scale disasters

Education and drills are not enough

Linked regional medical operations centers ( or MOCCs) critical to effective disaster response from all causes

UnclassifiedFor Public Use 48

a

Southwest Texas Regional Advisory Council

Managing Wide-Scale Disasters

UnclassifiedFor Public Use 49

Acute Health Care System

bull Critical for emergency response and treatment of acute illness or injury

bull Mostly private and public mix bull Services to individuals bull Distributed and complex

network of providers bull Decisions made clinically

within minutes to hours

Public Health System

bull Largely responsible for most significant health improvements

bull Safety and wellbeing of populations

bull Multidisciplinary science bull Mainly public with centralized

communication bull Decisions with deliberation

and testing usually takes days

EmergencyManagement System

Local State

Federal Emergency Management Response

These Three Systems Must Function Seamlessly and Flawlessly Together

Acute Health Care System

Public Health

Emergency Management

UnclassifiedFor Public Use 50

Communications Problems Common to failures Disasters

Unworkable and Must have a credible and untested plans workable solution to each of these problemsmdashif we are to improve disaster response Lack of coordinated

response UnclassifiedFor Public Use 51

MEDCOM

bull Trauma Transfers-500mo bull Air Medical Management bull Trauma Team Paging bull MCI load-balancing bull Navigation of mental health

patients via Law Enforcement directly topsychiatric facilities

UnclassifiedFor Public Use 52

D D

D D

How to Integrate Disaster Acute Care and Public Health Systems

bull Trauma MEDCOM Communications Center

bull Regional Medical Operations Center

bull Integrated with Local Emergency Operations Center(EOC)

bull Linked to State Emergency Operations Center

UnclassifiedFor Public Use

bull Linked to Federal Emergency Management System53

Southwest Texas Regional Aduisory Council Regional Medical Operations Center (RMOC)

UnclassifiedFor Public Use

Upregulated MEDCOMmdashdramatically enhanced data and comm Functional for 17 years in San Antonio bull Essential elements

bull Formal agreements insuring collaborationbull Representatives of all major stakeholders in one room-physical or virtualbull Formal communication link to the Emergency Operations Centers (EOC)bull Fault tolerant communications systemsbull Software systems ndashWebEOC software

bull bull bull

Monitor and coordinate all critical hospital capacity Monitor all critical public health data Monitor and coordinate all critical EMS agencies

bull Direct tie to the EOC and SOCbull EMTF functionmdashAbility to physically expand and adapt Emergency Medical Task

Forces amp Mobile Medical Units54

Regional Medical Operations Center (RMOC) Regional Medical Operations Center (RMOC)

UnclassifiedFor Public Use 55

Feasible Plan Must work in

real world conditions

UnclassifiedFor Public Use 56

Southwest Te11as Regional Adv isory Council

RMOC Abilities and Advantages

bull Situational AwarenessmdashRegional Consciousness bull Virtual expansion of bed capacity

bull Distribute to all regional facilitiesmdashnot just a few ndashMany Hands Make Light Work bull Proven many times over 15 yearsmdashdistribution of 1000s of patients over a few days

bull Enables health care regional response teams bull Multi-agency rescue teamsmdashswift water rescue etc bull Mobile medical unitsmdashtemporary hospital replacements or augments

bull Load balancing during a surge of patients bull Network with other regions ndash8 RMOC equivalents in Texas bull Integration of Public Health Acute Care and Disaster Management Systems

UnclassifiedFor Public Use 57

Vancouver

Seattle

Idaho Oregon

Nevada

San Francisco

California

lls Angeles

Montana No11 Dakota

Minnesota

South Dakcta

Wyoming

Wisconsin

Iowa Ne~raska

Toronto c ~New Y0rk Boston Detroit middot

ChicatJo middotimiddot New r ark

Denver Oli io

St Louis Kansas

K~ ntucilty Vitgin 1c1

tfort Ca r0 l1na

New Mexico Arlltansas

Atla11ta Oaas

Georgiamp

Texas

Houston

Monterrey C - Gulf of

Miami

RMOC Response and Function to COVID-19

UnclassifiedFor Public Use 58

INTERNAL REPORT - PHI DATA This report contains Protected Health Information and is not intended for public distribution

Date COVID+ Patients COVD+ in ICU

04212020 82

04202020 81 -

04192020 81

Normal

Part ici pating HCS COVID Data as of 0815 Zl-Apr-20

VentBed Data as of 0910 21-Apr-20

41

41

41

COVID+ on Ventilator

24

25

24

BTRAC

All Healthcare Systems

Available Vents I Total Vents Available Vents

554 713 7896

514 710 7296 - ~ -

555 704 7996

Healthcare System Stress Score

I

Available Staffed Total Staffed Available Staffed Beds Beds Beds

1752 4 730 3796

1792 4 700 3896 - - - - - 7 1635 4707 3596

Severe

UnclassifiedFor Public Use 59

INTERNAL REPORT - PHI DAT A This report contains Protected Health Information and is not intended for public distribution

San Antonio Healthcare Systems COVI D-19 Patient Count

Positive Patients on 4212020

Positive Patients Trend 312212020 - 412112020

322 327 411 4 6 4 11 4 16

Systems Reporting Daily Morning Data

Health Sys I Heal th Sys2 HS3 HS4 HSS HS6

PUI Patients on 4212020

82 50

PUI Patients Trend 312012020 - 42112020

80

60

40 38

20

o __ _________________ _

4 21 322 3 27 4 I 4 6 41 I 4 1 6 42 1

H Tuesday April Z1 2020 STll=IAC _c

TOT AL Patients on 4212020

132

TOTAL Patients Trend 312212020 - 412112020

150 151

100

50

o __ __________________ _

3122 327 4 1 4 16 4 1 1 4 16 42 1

UnclassifiedFor Public Use 60

HOSPITALS Due DAILY 0900 hrs Hospital PPE IDR Materials Status Medical Dashboard (Bed and Ventilator Status) httpserisstracorgeoc7

EMS Due WEEKLY Friday 1200 hrs httpswwwsurveymonkeycomrEMSPPE2

ALL OTHER Coalition and ARHC Members Due WEEKLY Friday 1200 hrs https www surveymonkeycomrRMOCPPEOuery

1900 041220

Number of Regional Hospitals Reporting PPE Shortfall amp Days Remaining Until Depletion 5 - 7 Da s 8 - 11 Da s 12 - 14 Da s 15+ Da s

0 8 14 5 Data derived from facilities Hospital PPE IDR Materials Status - Facilities listed have indicated a disruption in their supply chain for any of the following PPE N95s Surgical Masks Gowns Gloves Face Shields Goggles

UnclassifiedFor Public Use 61

1015

Weekly COVID-19 Update Epidemiology Program

39 191 97 Tota l Cases Reported Tota l Deaths Re po rted Ever Hospita lized Adm itted to ICU

VI

45

40

35

~ 30 ro u 0 25

1 20

sect 15 z

10

5

0

23

Cases of COVID-19 by Date of Illness Onset (n=880)1 and Cumulative by Date Reported Bexar County 4182020

Female( )Ma le 51 49

210 217 224 32 39 316 323 330 46 413

- Number of Cases - cumulative Cases

1 aased on cor1pleted d31 ai 3s or 4181020 a t 800 PM dditiomd crases 3re 1111der feview

1200

t moo V

QI VI ro u

800 0

~ QI 0

- 600 E 0

u

Nl z ii - 400 ~ _

ro S

- 200 E u

-0

CITY OF SAN ANTONIO METROPOLITAN HEALTH DISTRICT

so 276 Mechanica l Venti lat ion Recovered

Percentage of Cases by Raceethnicity

American IndianAlaska Native

Asian

Black

White

Hispanic

Other

Cases by Age Group

~~ I 39 4n1 i 300 sect 200 z

100 3 0 +------------------~~~~-~~ ----r-~ ~ ~ -

17

0-17 18-40 41-64 65+

Age Grou p in Yea rs

Median ace - 46 years (age range 0-100 years)

UnclassifiedFor Public Use 62

RMOCs Mobile Drive Through COVID-19 Testing over 268000 Square Miles

UnclassifiedFor Public Use 63

= sect111ntomo tprrssmiddotXrws uesce ~

NEW5

Texas San Antonio officials launch investigations of nursing home overrun by coronavirus

LaurenCan1ba Apri112Q20 UpdacedApfd-12020212pm fWBinGi P 0

COVJCgt-19 ~ uitefldid lifo iil5 w~ kriew it inTeitas tradeLmithequtiOllsyouw1nt

nswered illd the issues YMI think we

sAQllid be lnvmlgadllg lndodamp- )Our

email iind an pounditpessbullNllWS journ11Nt will

follow up

Hot Spot Evaluation and Coordination

UnclassifiedFor Public Use 64

RMOC Function in COVID-19 Response

bull Situational awareness bull Integration of public health acute health care and disaster

management functions bull Actionable data from consolidating public health and acute health

care data sources bull Controlling and coordinating hot-spots bull Drive through testing management across the entire State bull Ability to Load balance across multiple health systems and

organizations UnclassifiedFor Public Use 65

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

John Quiroz RN Nurse Manager Los Angeles County Emergency Medical Services

UnclassifiedFor Public Use 66

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Los Angeles (LA) County Medical Operations Coordination Cell (MOCC)

bull 247 Medical amp Health Coordinator for the County and Region I

bull Coordinate Patient Transfers and Transportation bull Coordinate medical and heath resource management bull 911 Providers Hospitals LTC Clinics Dialysis Surgical

67

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATION GATEWAY

Los Angeles County and Region I

68

ifornia Reg1ions

Coastal OES Region n

Southem oes Regiion I

Inl and OES Region IV

Soutiheim Santa Barbara OES Reg Ion VI

I

Kerrn

Los Angeles

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Normal Operations vs Emergency and Disaster Response

Normal Operationsbull DHS Hospital and Clini

System bull EMTALA Transfers bull Air Medical bull Hyperbaric Chamber bull MCI Patient

Destinations bull TransferTransport

c

Emergency Disaster bull Hospital evacuations bull Resource Request bull Alternate Care Sites ndash Mercy ndash LASH ndash IsolationQuarantine

bull TransferTransport bull Prehospital Care Policy

69

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Keys to Success

bull 247 Base of Operationsbull Communicationsndash Telephony Radio Internet ReddiNet

bull DOC Room to expand operation during disasterbull Information System to document and analyze all lines

of businessbull Trained and talented staffbull Planning and exercise

70

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

John Hick MD Hennepin Healthcare MN

UnclassifiedFor Public Use 71

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Minnesota SHCC bull Statewide Healthcare Coordination Centerbull Located at State EOC as well as virtual ndash roughly

40 people directly engaged including regionalleads

bull Joint MDH HSEM MHA 8 regional MN coalitionconstruct

bull Main areas of planning responsendash ndash ndash ndash ndash

Referrals and transfers Alternate care sites Long term care ndash reactive and proactive PPE policy and acquisition Ventilator medical supply acquisition

72

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Referrals and Transfers bull Single phone number for LTC issues including hospital discharge and

COVID + patient support (eg assisted living transfer to COVID +designated SNF)

bull Co-located with SEOC public hotline but different staffing numbers bull Single (separate) phone number for ICU referrals ndash Mainly for greater MN but also inter-metro ndash Awareness of resources on MnTrac and real-time health system

information ndash Also provides direct connection to critical care consultation ndash May also be used to make triage decisions if referral needed and

no resources available (care-in-place recommendations) ndash May also be used to distribute load

73

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Staffing bull

bull

bull

bull

Call-taker ndash Medical background preferred ndash ndash

Gatekeeper for referral to SME May connect caller with resources and then referrals handled per usual

Shift Supervisor ndash ndash

Clinical background and experience with bed placement (eg house nursing supervisor) Manages information resource availability with facilities and more complicatedsituations

Clinician on-call ndash ndash

Critical care Contacts with each major health system critical care for ECMO and other resourceallocation situations

Unit supervisor ndash Works with SHCC manager on overall operations processes protocols

74

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Triggers

bull

bull

LTC ndash ndash ndash

Difficulty obtaining hospital discharges for LTC patients Achieved and hotline operational (Note ndash hotline also coordinates connections to infection preventioncontrol MDH Health Regulation Division palliative care consultations and can trigger strike team evaluation staffing support transfer support)

ICU ndash ndash ndash

lt 10 ICU beds available statewide Request from MHA or a coalition due to difficulty coordinating destinations Further triggers for engagement of clinician at request or when no ICU bedsavailable for reasonable match

75

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Other uses considerations

bull Matching to EMS transport services bull Patient ICU transfer considerations ndash Need for higher level of care ndash first priority ndash ECMO ventilators etc

bull Patients presenting to facility that lacks appropriate resources atbaseline

ndash

ndash

Load balancing ndash second priority bull Convalescent patients bull

bull

Intubated and stable patients (regional ndash if significant capacity under-utilized) Riskbenefit considerations

Resource movement ndash eg ventilators (vs anesthesia machines) or staff (virtual or in-person)

76

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Question amp Answer

77

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Contact Us

asprtraciehhsgov 1-844-5-TRACIE askasprtraciehhsgov

78

  • Developing a Healthcare Coalition Pediatric Surge Annex
  • ASPR TRACIE Three Domains
  • Resources
  • Overview of AAP and Pediatric Centers of Excellence
  • Overview of AAP and Pediatric Centers of Excellence
  • Executive Summary
  • MOCCs Problem Statement
  • A MOCC Aims to
  • MOCCs Concept
  • MOCCs | General Activity Summary
  • MOCCs Toolkit
  • Deanna Dahl-Grove MD FAAP Associate Professor Pediatric Emergency Medicine Rainbow Babies and Childrenrsquos Hospital Member AAP CoDPR Executive Committee13
  • Western Washington MOCC
  • King County LTCF Outbreak
  • Single LTCF - Single Hospital
  • Medical Operations Coordinating Cell
  • Regional COVID Coordinating Center ndash Western Washington
  • Two Surveillance Pillars of the RC3
  • Two Coordination Pillars of the RC3
  • Emergency Response Platform - Microsoft
  • Emergency Response Platform - Microsoft
  • Christopher Newton MD13Associate Professor of Surgery Division of Pediatric Surgery Director of Trauma Care UCSF Benioff Childrenrsquos Hospital Oakland13
  • Michiganrsquos Healthcare Preparedness Program
  • Michigan COVID-19
  • Michigan COVID-19
  • Detroit vs New York City
  • Detroit vs New York City
  • Michigan Healthcare Surge Strategy Goal
  • Michigan Healthcare Surge Strategy Components
  • Relief Hospitals vs Alternate Care Sites
  • Relief Hospital ldquoAskrdquo
  • Relief Hospitals and Patient Redistribution
  • Statewide Inter-Hospital Coordination Unit
  • MOCCs and Patient Redistribution
  • EMResource Relief Hospital Participation
  • MOCC-Facilitated vs Direct Contact Transfers
  • Patient Redistribution ndash 5 Key Elements
  • Relief Hospital Recruitment Challenges
  • Michigan Patient Transfers (41 to 420)
  • MOCCs in Michigan
  • Summary
  • Sarita Chung MD FAAP13Director of Disaster Preparedness Division of Emergency Medicine Childrenrsquos Hospital Boston Member American Academy of Pediatrics (AAP) Council on Disaster Preparedness and Recovery13
  • Regional Disaster Response in Texas Implementation of the RMOC Concept
  • Introduction
  • The Texas Trauma System
  • EHC System Complex Problem Solving
  • 911 Commission
  • Our Experience
  • Managing Wide-Scale Disasters
  • Acute Health Care SystemPublic Health Emergency Management
  • Problems Common to DisastersMust have a credible and workable solution to each of these problemsmdashif we are to improve disaster response
  • MEDCOM
  • How to Integrate Disaster Acute Care and Public Health Systems
  • Regional Medical Operations Center(RMOC)
  • Regional Medical Operations Center
  • Feasible Plan Must work in real world conditions
  • RMOC Abilities and Advantages
  • RMOC Response and Function to COVID-19
  • STRAC Report
  • STRAC Report
  • STRAC Report
  • Weekly COVID-19 Update
  • RMOCsMobile Drive Through COVID-19 Testing over 268000 Square Miles
  • Hot Spot Evaluation and Coordination
  • RMOC Function in COVID-19 Response
  • Moderator Roundtable
  • Los Angeles (LA) County Medical Operations Coordination Cell (MOCC)
  • Los Angeles County and Region I
  • Normal Operations vs Emergency and DisasterResponse
  • Keys to Success
  • Moderator Roundtable
  • Minnesota SHCC
  • Referrals and Transfers
  • Staffing
  • Triggers
  • Other uses considerations
  • Question amp Answer
  • Contact Us

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Relief Hospital Recruitment Challenges

Why were so many hospitals in minimally impacted regions resistant to accept patients bull Fea

bull Fear of introducing bringing COVID-19 into their hospital

r of impending ldquostormrdquo ndash ldquoItrsquos just a matter of time till wersquore Detroitrdquo

Need for Epidemiologic Intelligence

38

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Michigan Patient Transfers (41 to 420)

SE MI SCEC MI West and North MI

Region 2N 2S 1 3 5 6 7 8 TOTAL Transferred In 322 457 41 27 38 15 34 25 959 Transferred Out 275 443 46 54 24 20 20 15 897

~15 via MOCC-Facilitated ~85 VIA Direct Contact ~30 Intra-System Transfers

Source EMResource ndash Self-reported by hospitals 39

UnclassifiedFor Public Use

Bureau of EMS Trauma amp Preparedness

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

MOCCs in Michigan

bull Role Facilitation not control bull Staffing at State MOCC ndash Experienced paramedics EMS control center bull Remote component to SEOC

bull Physician role ndash Consultative problem solving medical leadership

bull Use of statewide hospital status application essential ndash Allows hospitals to connect directly

40

UnclassifiedFor Public Use

DHHS Michigan Department or Health amp Human Services

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Summary bull Relief Hospital concept works bull Statewide MOCC successful in coordinating transfers bull EMResource serves as an invaluable tool for

identifying Relief Hospitals bull Decentralized approach where hospitals in need

contact hospitals with capacity requires minimal central coordination

bull Recruitment of Relief Hospitals can be challenging

41

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

Ronald Stewart MD Chair Department of Surgery UT Health San Antonio Long School of Medicine Eric Epley Executive Director CEO Southwest Texas Regional Advisory Council for Trauma (STRAC)

UnclassifiedFor Public Use 42

~ University - Health System

Regional Disaster Response in Texas Implementation of the

RMOC Concept Ronald M Stewart Eric Epley Brian Eastridge Dudley Wait Joe Palifini Dave Miramontes Craig Cooley Donald

Jenkins and the Southwest Texas Regional Advisory Council Team and

Texas Emergency Medical Task Force Region Leaders

ASPR Tracie Webinar April 24 2020

UnclassifiedFor Public Use 43

SouchweGt Tebullas Region1il Aduisory Council

Introduction

UnclassifiedFor Public Use

bull

bull

Trauma system development

bull Routine multiple small-scale disasters

bull Structured cooperation and communication Trauma system infrastructure for

bull bull

Disaster Stroke STEMI Mental Health Perinatal

bull Trauma System Complete Evolution to EmergencyHealth Care SystemmdashWill use Trauma System andEmergency Health Care System interchangeably

bull Health Care Coalition

bull Right Patient Right Place Right Time 44

THE TEXAS TRAUMA SYSTEM

UnclassifiedFor Public Use

22 TRAUMA SERVICE AREAS

REGIONAL ADVISORY COUNCILS

TRAUMA CENTER DESIGNATIONS

STANDARDS OF CARE

HOSPITAL PREPAREDNESS GRANTS

CONSISTENCY THROUGHOUT URBAN SUBURBAN RURAL AND

FRONTIER

45

Southwest Teus Regional Ad11lsory Council

l The Committee -~

on Trauma 1 middot

EHC System Complex Problem Solving

bull Maximally inclusive with respect to stakeholders bull Dialogue and consensus centered upon bull Whatrsquos the right thing to do for the patient or population being served

bull Timely bull Structured cooperation bull Communication ndash Robust and redundant bull Actionable data

bull Bias for action bull Performance improvement processes

UnclassifiedFor Public Use 46

911 Commission

1) FAILURE OF IMAGINATION

2) FAILURE OF POLICY (A FAILURE TO HAVE THE RIGHT INFRASTRUCTURE IN PLACE)

3) FAILURE OF CAPABILITY (A FAILURE TO HAVE THE RIGHT RESOURCES)

4) FAILURE OF MANAGEMENT (THE FAILURE TO COORDINATE THE AVAILABLE RESOURCES AND INFRASTRUCTURE)

Challenge of Large-Scale Disaster Preparation and Management

UnclassifiedFor Public Use 47

Southwest Tecas Regional Advisory Council

Our Experience

A functioning regional trauma (EHC) system provides the framework for an effective response to large-scale disasters

Education and drills are not enough

Linked regional medical operations centers ( or MOCCs) critical to effective disaster response from all causes

UnclassifiedFor Public Use 48

a

Southwest Texas Regional Advisory Council

Managing Wide-Scale Disasters

UnclassifiedFor Public Use 49

Acute Health Care System

bull Critical for emergency response and treatment of acute illness or injury

bull Mostly private and public mix bull Services to individuals bull Distributed and complex

network of providers bull Decisions made clinically

within minutes to hours

Public Health System

bull Largely responsible for most significant health improvements

bull Safety and wellbeing of populations

bull Multidisciplinary science bull Mainly public with centralized

communication bull Decisions with deliberation

and testing usually takes days

EmergencyManagement System

Local State

Federal Emergency Management Response

These Three Systems Must Function Seamlessly and Flawlessly Together

Acute Health Care System

Public Health

Emergency Management

UnclassifiedFor Public Use 50

Communications Problems Common to failures Disasters

Unworkable and Must have a credible and untested plans workable solution to each of these problemsmdashif we are to improve disaster response Lack of coordinated

response UnclassifiedFor Public Use 51

MEDCOM

bull Trauma Transfers-500mo bull Air Medical Management bull Trauma Team Paging bull MCI load-balancing bull Navigation of mental health

patients via Law Enforcement directly topsychiatric facilities

UnclassifiedFor Public Use 52

D D

D D

How to Integrate Disaster Acute Care and Public Health Systems

bull Trauma MEDCOM Communications Center

bull Regional Medical Operations Center

bull Integrated with Local Emergency Operations Center(EOC)

bull Linked to State Emergency Operations Center

UnclassifiedFor Public Use

bull Linked to Federal Emergency Management System53

Southwest Texas Regional Aduisory Council Regional Medical Operations Center (RMOC)

UnclassifiedFor Public Use

Upregulated MEDCOMmdashdramatically enhanced data and comm Functional for 17 years in San Antonio bull Essential elements

bull Formal agreements insuring collaborationbull Representatives of all major stakeholders in one room-physical or virtualbull Formal communication link to the Emergency Operations Centers (EOC)bull Fault tolerant communications systemsbull Software systems ndashWebEOC software

bull bull bull

Monitor and coordinate all critical hospital capacity Monitor all critical public health data Monitor and coordinate all critical EMS agencies

bull Direct tie to the EOC and SOCbull EMTF functionmdashAbility to physically expand and adapt Emergency Medical Task

Forces amp Mobile Medical Units54

Regional Medical Operations Center (RMOC) Regional Medical Operations Center (RMOC)

UnclassifiedFor Public Use 55

Feasible Plan Must work in

real world conditions

UnclassifiedFor Public Use 56

Southwest Te11as Regional Adv isory Council

RMOC Abilities and Advantages

bull Situational AwarenessmdashRegional Consciousness bull Virtual expansion of bed capacity

bull Distribute to all regional facilitiesmdashnot just a few ndashMany Hands Make Light Work bull Proven many times over 15 yearsmdashdistribution of 1000s of patients over a few days

bull Enables health care regional response teams bull Multi-agency rescue teamsmdashswift water rescue etc bull Mobile medical unitsmdashtemporary hospital replacements or augments

bull Load balancing during a surge of patients bull Network with other regions ndash8 RMOC equivalents in Texas bull Integration of Public Health Acute Care and Disaster Management Systems

UnclassifiedFor Public Use 57

Vancouver

Seattle

Idaho Oregon

Nevada

San Francisco

California

lls Angeles

Montana No11 Dakota

Minnesota

South Dakcta

Wyoming

Wisconsin

Iowa Ne~raska

Toronto c ~New Y0rk Boston Detroit middot

ChicatJo middotimiddot New r ark

Denver Oli io

St Louis Kansas

K~ ntucilty Vitgin 1c1

tfort Ca r0 l1na

New Mexico Arlltansas

Atla11ta Oaas

Georgiamp

Texas

Houston

Monterrey C - Gulf of

Miami

RMOC Response and Function to COVID-19

UnclassifiedFor Public Use 58

INTERNAL REPORT - PHI DATA This report contains Protected Health Information and is not intended for public distribution

Date COVID+ Patients COVD+ in ICU

04212020 82

04202020 81 -

04192020 81

Normal

Part ici pating HCS COVID Data as of 0815 Zl-Apr-20

VentBed Data as of 0910 21-Apr-20

41

41

41

COVID+ on Ventilator

24

25

24

BTRAC

All Healthcare Systems

Available Vents I Total Vents Available Vents

554 713 7896

514 710 7296 - ~ -

555 704 7996

Healthcare System Stress Score

I

Available Staffed Total Staffed Available Staffed Beds Beds Beds

1752 4 730 3796

1792 4 700 3896 - - - - - 7 1635 4707 3596

Severe

UnclassifiedFor Public Use 59

INTERNAL REPORT - PHI DAT A This report contains Protected Health Information and is not intended for public distribution

San Antonio Healthcare Systems COVI D-19 Patient Count

Positive Patients on 4212020

Positive Patients Trend 312212020 - 412112020

322 327 411 4 6 4 11 4 16

Systems Reporting Daily Morning Data

Health Sys I Heal th Sys2 HS3 HS4 HSS HS6

PUI Patients on 4212020

82 50

PUI Patients Trend 312012020 - 42112020

80

60

40 38

20

o __ _________________ _

4 21 322 3 27 4 I 4 6 41 I 4 1 6 42 1

H Tuesday April Z1 2020 STll=IAC _c

TOT AL Patients on 4212020

132

TOTAL Patients Trend 312212020 - 412112020

150 151

100

50

o __ __________________ _

3122 327 4 1 4 16 4 1 1 4 16 42 1

UnclassifiedFor Public Use 60

HOSPITALS Due DAILY 0900 hrs Hospital PPE IDR Materials Status Medical Dashboard (Bed and Ventilator Status) httpserisstracorgeoc7

EMS Due WEEKLY Friday 1200 hrs httpswwwsurveymonkeycomrEMSPPE2

ALL OTHER Coalition and ARHC Members Due WEEKLY Friday 1200 hrs https www surveymonkeycomrRMOCPPEOuery

1900 041220

Number of Regional Hospitals Reporting PPE Shortfall amp Days Remaining Until Depletion 5 - 7 Da s 8 - 11 Da s 12 - 14 Da s 15+ Da s

0 8 14 5 Data derived from facilities Hospital PPE IDR Materials Status - Facilities listed have indicated a disruption in their supply chain for any of the following PPE N95s Surgical Masks Gowns Gloves Face Shields Goggles

UnclassifiedFor Public Use 61

1015

Weekly COVID-19 Update Epidemiology Program

39 191 97 Tota l Cases Reported Tota l Deaths Re po rted Ever Hospita lized Adm itted to ICU

VI

45

40

35

~ 30 ro u 0 25

1 20

sect 15 z

10

5

0

23

Cases of COVID-19 by Date of Illness Onset (n=880)1 and Cumulative by Date Reported Bexar County 4182020

Female( )Ma le 51 49

210 217 224 32 39 316 323 330 46 413

- Number of Cases - cumulative Cases

1 aased on cor1pleted d31 ai 3s or 4181020 a t 800 PM dditiomd crases 3re 1111der feview

1200

t moo V

QI VI ro u

800 0

~ QI 0

- 600 E 0

u

Nl z ii - 400 ~ _

ro S

- 200 E u

-0

CITY OF SAN ANTONIO METROPOLITAN HEALTH DISTRICT

so 276 Mechanica l Venti lat ion Recovered

Percentage of Cases by Raceethnicity

American IndianAlaska Native

Asian

Black

White

Hispanic

Other

Cases by Age Group

~~ I 39 4n1 i 300 sect 200 z

100 3 0 +------------------~~~~-~~ ----r-~ ~ ~ -

17

0-17 18-40 41-64 65+

Age Grou p in Yea rs

Median ace - 46 years (age range 0-100 years)

UnclassifiedFor Public Use 62

RMOCs Mobile Drive Through COVID-19 Testing over 268000 Square Miles

UnclassifiedFor Public Use 63

= sect111ntomo tprrssmiddotXrws uesce ~

NEW5

Texas San Antonio officials launch investigations of nursing home overrun by coronavirus

LaurenCan1ba Apri112Q20 UpdacedApfd-12020212pm fWBinGi P 0

COVJCgt-19 ~ uitefldid lifo iil5 w~ kriew it inTeitas tradeLmithequtiOllsyouw1nt

nswered illd the issues YMI think we

sAQllid be lnvmlgadllg lndodamp- )Our

email iind an pounditpessbullNllWS journ11Nt will

follow up

Hot Spot Evaluation and Coordination

UnclassifiedFor Public Use 64

RMOC Function in COVID-19 Response

bull Situational awareness bull Integration of public health acute health care and disaster

management functions bull Actionable data from consolidating public health and acute health

care data sources bull Controlling and coordinating hot-spots bull Drive through testing management across the entire State bull Ability to Load balance across multiple health systems and

organizations UnclassifiedFor Public Use 65

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

John Quiroz RN Nurse Manager Los Angeles County Emergency Medical Services

UnclassifiedFor Public Use 66

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Los Angeles (LA) County Medical Operations Coordination Cell (MOCC)

bull 247 Medical amp Health Coordinator for the County and Region I

bull Coordinate Patient Transfers and Transportation bull Coordinate medical and heath resource management bull 911 Providers Hospitals LTC Clinics Dialysis Surgical

67

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATION GATEWAY

Los Angeles County and Region I

68

ifornia Reg1ions

Coastal OES Region n

Southem oes Regiion I

Inl and OES Region IV

Soutiheim Santa Barbara OES Reg Ion VI

I

Kerrn

Los Angeles

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Normal Operations vs Emergency and Disaster Response

Normal Operationsbull DHS Hospital and Clini

System bull EMTALA Transfers bull Air Medical bull Hyperbaric Chamber bull MCI Patient

Destinations bull TransferTransport

c

Emergency Disaster bull Hospital evacuations bull Resource Request bull Alternate Care Sites ndash Mercy ndash LASH ndash IsolationQuarantine

bull TransferTransport bull Prehospital Care Policy

69

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Keys to Success

bull 247 Base of Operationsbull Communicationsndash Telephony Radio Internet ReddiNet

bull DOC Room to expand operation during disasterbull Information System to document and analyze all lines

of businessbull Trained and talented staffbull Planning and exercise

70

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

John Hick MD Hennepin Healthcare MN

UnclassifiedFor Public Use 71

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Minnesota SHCC bull Statewide Healthcare Coordination Centerbull Located at State EOC as well as virtual ndash roughly

40 people directly engaged including regionalleads

bull Joint MDH HSEM MHA 8 regional MN coalitionconstruct

bull Main areas of planning responsendash ndash ndash ndash ndash

Referrals and transfers Alternate care sites Long term care ndash reactive and proactive PPE policy and acquisition Ventilator medical supply acquisition

72

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Referrals and Transfers bull Single phone number for LTC issues including hospital discharge and

COVID + patient support (eg assisted living transfer to COVID +designated SNF)

bull Co-located with SEOC public hotline but different staffing numbers bull Single (separate) phone number for ICU referrals ndash Mainly for greater MN but also inter-metro ndash Awareness of resources on MnTrac and real-time health system

information ndash Also provides direct connection to critical care consultation ndash May also be used to make triage decisions if referral needed and

no resources available (care-in-place recommendations) ndash May also be used to distribute load

73

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Staffing bull

bull

bull

bull

Call-taker ndash Medical background preferred ndash ndash

Gatekeeper for referral to SME May connect caller with resources and then referrals handled per usual

Shift Supervisor ndash ndash

Clinical background and experience with bed placement (eg house nursing supervisor) Manages information resource availability with facilities and more complicatedsituations

Clinician on-call ndash ndash

Critical care Contacts with each major health system critical care for ECMO and other resourceallocation situations

Unit supervisor ndash Works with SHCC manager on overall operations processes protocols

74

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Triggers

bull

bull

LTC ndash ndash ndash

Difficulty obtaining hospital discharges for LTC patients Achieved and hotline operational (Note ndash hotline also coordinates connections to infection preventioncontrol MDH Health Regulation Division palliative care consultations and can trigger strike team evaluation staffing support transfer support)

ICU ndash ndash ndash

lt 10 ICU beds available statewide Request from MHA or a coalition due to difficulty coordinating destinations Further triggers for engagement of clinician at request or when no ICU bedsavailable for reasonable match

75

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Other uses considerations

bull Matching to EMS transport services bull Patient ICU transfer considerations ndash Need for higher level of care ndash first priority ndash ECMO ventilators etc

bull Patients presenting to facility that lacks appropriate resources atbaseline

ndash

ndash

Load balancing ndash second priority bull Convalescent patients bull

bull

Intubated and stable patients (regional ndash if significant capacity under-utilized) Riskbenefit considerations

Resource movement ndash eg ventilators (vs anesthesia machines) or staff (virtual or in-person)

76

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Question amp Answer

77

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Contact Us

asprtraciehhsgov 1-844-5-TRACIE askasprtraciehhsgov

78

  • Developing a Healthcare Coalition Pediatric Surge Annex
  • ASPR TRACIE Three Domains
  • Resources
  • Overview of AAP and Pediatric Centers of Excellence
  • Overview of AAP and Pediatric Centers of Excellence
  • Executive Summary
  • MOCCs Problem Statement
  • A MOCC Aims to
  • MOCCs Concept
  • MOCCs | General Activity Summary
  • MOCCs Toolkit
  • Deanna Dahl-Grove MD FAAP Associate Professor Pediatric Emergency Medicine Rainbow Babies and Childrenrsquos Hospital Member AAP CoDPR Executive Committee13
  • Western Washington MOCC
  • King County LTCF Outbreak
  • Single LTCF - Single Hospital
  • Medical Operations Coordinating Cell
  • Regional COVID Coordinating Center ndash Western Washington
  • Two Surveillance Pillars of the RC3
  • Two Coordination Pillars of the RC3
  • Emergency Response Platform - Microsoft
  • Emergency Response Platform - Microsoft
  • Christopher Newton MD13Associate Professor of Surgery Division of Pediatric Surgery Director of Trauma Care UCSF Benioff Childrenrsquos Hospital Oakland13
  • Michiganrsquos Healthcare Preparedness Program
  • Michigan COVID-19
  • Michigan COVID-19
  • Detroit vs New York City
  • Detroit vs New York City
  • Michigan Healthcare Surge Strategy Goal
  • Michigan Healthcare Surge Strategy Components
  • Relief Hospitals vs Alternate Care Sites
  • Relief Hospital ldquoAskrdquo
  • Relief Hospitals and Patient Redistribution
  • Statewide Inter-Hospital Coordination Unit
  • MOCCs and Patient Redistribution
  • EMResource Relief Hospital Participation
  • MOCC-Facilitated vs Direct Contact Transfers
  • Patient Redistribution ndash 5 Key Elements
  • Relief Hospital Recruitment Challenges
  • Michigan Patient Transfers (41 to 420)
  • MOCCs in Michigan
  • Summary
  • Sarita Chung MD FAAP13Director of Disaster Preparedness Division of Emergency Medicine Childrenrsquos Hospital Boston Member American Academy of Pediatrics (AAP) Council on Disaster Preparedness and Recovery13
  • Regional Disaster Response in Texas Implementation of the RMOC Concept
  • Introduction
  • The Texas Trauma System
  • EHC System Complex Problem Solving
  • 911 Commission
  • Our Experience
  • Managing Wide-Scale Disasters
  • Acute Health Care SystemPublic Health Emergency Management
  • Problems Common to DisastersMust have a credible and workable solution to each of these problemsmdashif we are to improve disaster response
  • MEDCOM
  • How to Integrate Disaster Acute Care and Public Health Systems
  • Regional Medical Operations Center(RMOC)
  • Regional Medical Operations Center
  • Feasible Plan Must work in real world conditions
  • RMOC Abilities and Advantages
  • RMOC Response and Function to COVID-19
  • STRAC Report
  • STRAC Report
  • STRAC Report
  • Weekly COVID-19 Update
  • RMOCsMobile Drive Through COVID-19 Testing over 268000 Square Miles
  • Hot Spot Evaluation and Coordination
  • RMOC Function in COVID-19 Response
  • Moderator Roundtable
  • Los Angeles (LA) County Medical Operations Coordination Cell (MOCC)
  • Los Angeles County and Region I
  • Normal Operations vs Emergency and DisasterResponse
  • Keys to Success
  • Moderator Roundtable
  • Minnesota SHCC
  • Referrals and Transfers
  • Staffing
  • Triggers
  • Other uses considerations
  • Question amp Answer
  • Contact Us

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Michigan Patient Transfers (41 to 420)

SE MI SCEC MI West and North MI

Region 2N 2S 1 3 5 6 7 8 TOTAL Transferred In 322 457 41 27 38 15 34 25 959 Transferred Out 275 443 46 54 24 20 20 15 897

~15 via MOCC-Facilitated ~85 VIA Direct Contact ~30 Intra-System Transfers

Source EMResource ndash Self-reported by hospitals 39

UnclassifiedFor Public Use

Bureau of EMS Trauma amp Preparedness

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

MOCCs in Michigan

bull Role Facilitation not control bull Staffing at State MOCC ndash Experienced paramedics EMS control center bull Remote component to SEOC

bull Physician role ndash Consultative problem solving medical leadership

bull Use of statewide hospital status application essential ndash Allows hospitals to connect directly

40

UnclassifiedFor Public Use

DHHS Michigan Department or Health amp Human Services

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Summary bull Relief Hospital concept works bull Statewide MOCC successful in coordinating transfers bull EMResource serves as an invaluable tool for

identifying Relief Hospitals bull Decentralized approach where hospitals in need

contact hospitals with capacity requires minimal central coordination

bull Recruitment of Relief Hospitals can be challenging

41

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

Ronald Stewart MD Chair Department of Surgery UT Health San Antonio Long School of Medicine Eric Epley Executive Director CEO Southwest Texas Regional Advisory Council for Trauma (STRAC)

UnclassifiedFor Public Use 42

~ University - Health System

Regional Disaster Response in Texas Implementation of the

RMOC Concept Ronald M Stewart Eric Epley Brian Eastridge Dudley Wait Joe Palifini Dave Miramontes Craig Cooley Donald

Jenkins and the Southwest Texas Regional Advisory Council Team and

Texas Emergency Medical Task Force Region Leaders

ASPR Tracie Webinar April 24 2020

UnclassifiedFor Public Use 43

SouchweGt Tebullas Region1il Aduisory Council

Introduction

UnclassifiedFor Public Use

bull

bull

Trauma system development

bull Routine multiple small-scale disasters

bull Structured cooperation and communication Trauma system infrastructure for

bull bull

Disaster Stroke STEMI Mental Health Perinatal

bull Trauma System Complete Evolution to EmergencyHealth Care SystemmdashWill use Trauma System andEmergency Health Care System interchangeably

bull Health Care Coalition

bull Right Patient Right Place Right Time 44

THE TEXAS TRAUMA SYSTEM

UnclassifiedFor Public Use

22 TRAUMA SERVICE AREAS

REGIONAL ADVISORY COUNCILS

TRAUMA CENTER DESIGNATIONS

STANDARDS OF CARE

HOSPITAL PREPAREDNESS GRANTS

CONSISTENCY THROUGHOUT URBAN SUBURBAN RURAL AND

FRONTIER

45

Southwest Teus Regional Ad11lsory Council

l The Committee -~

on Trauma 1 middot

EHC System Complex Problem Solving

bull Maximally inclusive with respect to stakeholders bull Dialogue and consensus centered upon bull Whatrsquos the right thing to do for the patient or population being served

bull Timely bull Structured cooperation bull Communication ndash Robust and redundant bull Actionable data

bull Bias for action bull Performance improvement processes

UnclassifiedFor Public Use 46

911 Commission

1) FAILURE OF IMAGINATION

2) FAILURE OF POLICY (A FAILURE TO HAVE THE RIGHT INFRASTRUCTURE IN PLACE)

3) FAILURE OF CAPABILITY (A FAILURE TO HAVE THE RIGHT RESOURCES)

4) FAILURE OF MANAGEMENT (THE FAILURE TO COORDINATE THE AVAILABLE RESOURCES AND INFRASTRUCTURE)

Challenge of Large-Scale Disaster Preparation and Management

UnclassifiedFor Public Use 47

Southwest Tecas Regional Advisory Council

Our Experience

A functioning regional trauma (EHC) system provides the framework for an effective response to large-scale disasters

Education and drills are not enough

Linked regional medical operations centers ( or MOCCs) critical to effective disaster response from all causes

UnclassifiedFor Public Use 48

a

Southwest Texas Regional Advisory Council

Managing Wide-Scale Disasters

UnclassifiedFor Public Use 49

Acute Health Care System

bull Critical for emergency response and treatment of acute illness or injury

bull Mostly private and public mix bull Services to individuals bull Distributed and complex

network of providers bull Decisions made clinically

within minutes to hours

Public Health System

bull Largely responsible for most significant health improvements

bull Safety and wellbeing of populations

bull Multidisciplinary science bull Mainly public with centralized

communication bull Decisions with deliberation

and testing usually takes days

EmergencyManagement System

Local State

Federal Emergency Management Response

These Three Systems Must Function Seamlessly and Flawlessly Together

Acute Health Care System

Public Health

Emergency Management

UnclassifiedFor Public Use 50

Communications Problems Common to failures Disasters

Unworkable and Must have a credible and untested plans workable solution to each of these problemsmdashif we are to improve disaster response Lack of coordinated

response UnclassifiedFor Public Use 51

MEDCOM

bull Trauma Transfers-500mo bull Air Medical Management bull Trauma Team Paging bull MCI load-balancing bull Navigation of mental health

patients via Law Enforcement directly topsychiatric facilities

UnclassifiedFor Public Use 52

D D

D D

How to Integrate Disaster Acute Care and Public Health Systems

bull Trauma MEDCOM Communications Center

bull Regional Medical Operations Center

bull Integrated with Local Emergency Operations Center(EOC)

bull Linked to State Emergency Operations Center

UnclassifiedFor Public Use

bull Linked to Federal Emergency Management System53

Southwest Texas Regional Aduisory Council Regional Medical Operations Center (RMOC)

UnclassifiedFor Public Use

Upregulated MEDCOMmdashdramatically enhanced data and comm Functional for 17 years in San Antonio bull Essential elements

bull Formal agreements insuring collaborationbull Representatives of all major stakeholders in one room-physical or virtualbull Formal communication link to the Emergency Operations Centers (EOC)bull Fault tolerant communications systemsbull Software systems ndashWebEOC software

bull bull bull

Monitor and coordinate all critical hospital capacity Monitor all critical public health data Monitor and coordinate all critical EMS agencies

bull Direct tie to the EOC and SOCbull EMTF functionmdashAbility to physically expand and adapt Emergency Medical Task

Forces amp Mobile Medical Units54

Regional Medical Operations Center (RMOC) Regional Medical Operations Center (RMOC)

UnclassifiedFor Public Use 55

Feasible Plan Must work in

real world conditions

UnclassifiedFor Public Use 56

Southwest Te11as Regional Adv isory Council

RMOC Abilities and Advantages

bull Situational AwarenessmdashRegional Consciousness bull Virtual expansion of bed capacity

bull Distribute to all regional facilitiesmdashnot just a few ndashMany Hands Make Light Work bull Proven many times over 15 yearsmdashdistribution of 1000s of patients over a few days

bull Enables health care regional response teams bull Multi-agency rescue teamsmdashswift water rescue etc bull Mobile medical unitsmdashtemporary hospital replacements or augments

bull Load balancing during a surge of patients bull Network with other regions ndash8 RMOC equivalents in Texas bull Integration of Public Health Acute Care and Disaster Management Systems

UnclassifiedFor Public Use 57

Vancouver

Seattle

Idaho Oregon

Nevada

San Francisco

California

lls Angeles

Montana No11 Dakota

Minnesota

South Dakcta

Wyoming

Wisconsin

Iowa Ne~raska

Toronto c ~New Y0rk Boston Detroit middot

ChicatJo middotimiddot New r ark

Denver Oli io

St Louis Kansas

K~ ntucilty Vitgin 1c1

tfort Ca r0 l1na

New Mexico Arlltansas

Atla11ta Oaas

Georgiamp

Texas

Houston

Monterrey C - Gulf of

Miami

RMOC Response and Function to COVID-19

UnclassifiedFor Public Use 58

INTERNAL REPORT - PHI DATA This report contains Protected Health Information and is not intended for public distribution

Date COVID+ Patients COVD+ in ICU

04212020 82

04202020 81 -

04192020 81

Normal

Part ici pating HCS COVID Data as of 0815 Zl-Apr-20

VentBed Data as of 0910 21-Apr-20

41

41

41

COVID+ on Ventilator

24

25

24

BTRAC

All Healthcare Systems

Available Vents I Total Vents Available Vents

554 713 7896

514 710 7296 - ~ -

555 704 7996

Healthcare System Stress Score

I

Available Staffed Total Staffed Available Staffed Beds Beds Beds

1752 4 730 3796

1792 4 700 3896 - - - - - 7 1635 4707 3596

Severe

UnclassifiedFor Public Use 59

INTERNAL REPORT - PHI DAT A This report contains Protected Health Information and is not intended for public distribution

San Antonio Healthcare Systems COVI D-19 Patient Count

Positive Patients on 4212020

Positive Patients Trend 312212020 - 412112020

322 327 411 4 6 4 11 4 16

Systems Reporting Daily Morning Data

Health Sys I Heal th Sys2 HS3 HS4 HSS HS6

PUI Patients on 4212020

82 50

PUI Patients Trend 312012020 - 42112020

80

60

40 38

20

o __ _________________ _

4 21 322 3 27 4 I 4 6 41 I 4 1 6 42 1

H Tuesday April Z1 2020 STll=IAC _c

TOT AL Patients on 4212020

132

TOTAL Patients Trend 312212020 - 412112020

150 151

100

50

o __ __________________ _

3122 327 4 1 4 16 4 1 1 4 16 42 1

UnclassifiedFor Public Use 60

HOSPITALS Due DAILY 0900 hrs Hospital PPE IDR Materials Status Medical Dashboard (Bed and Ventilator Status) httpserisstracorgeoc7

EMS Due WEEKLY Friday 1200 hrs httpswwwsurveymonkeycomrEMSPPE2

ALL OTHER Coalition and ARHC Members Due WEEKLY Friday 1200 hrs https www surveymonkeycomrRMOCPPEOuery

1900 041220

Number of Regional Hospitals Reporting PPE Shortfall amp Days Remaining Until Depletion 5 - 7 Da s 8 - 11 Da s 12 - 14 Da s 15+ Da s

0 8 14 5 Data derived from facilities Hospital PPE IDR Materials Status - Facilities listed have indicated a disruption in their supply chain for any of the following PPE N95s Surgical Masks Gowns Gloves Face Shields Goggles

UnclassifiedFor Public Use 61

1015

Weekly COVID-19 Update Epidemiology Program

39 191 97 Tota l Cases Reported Tota l Deaths Re po rted Ever Hospita lized Adm itted to ICU

VI

45

40

35

~ 30 ro u 0 25

1 20

sect 15 z

10

5

0

23

Cases of COVID-19 by Date of Illness Onset (n=880)1 and Cumulative by Date Reported Bexar County 4182020

Female( )Ma le 51 49

210 217 224 32 39 316 323 330 46 413

- Number of Cases - cumulative Cases

1 aased on cor1pleted d31 ai 3s or 4181020 a t 800 PM dditiomd crases 3re 1111der feview

1200

t moo V

QI VI ro u

800 0

~ QI 0

- 600 E 0

u

Nl z ii - 400 ~ _

ro S

- 200 E u

-0

CITY OF SAN ANTONIO METROPOLITAN HEALTH DISTRICT

so 276 Mechanica l Venti lat ion Recovered

Percentage of Cases by Raceethnicity

American IndianAlaska Native

Asian

Black

White

Hispanic

Other

Cases by Age Group

~~ I 39 4n1 i 300 sect 200 z

100 3 0 +------------------~~~~-~~ ----r-~ ~ ~ -

17

0-17 18-40 41-64 65+

Age Grou p in Yea rs

Median ace - 46 years (age range 0-100 years)

UnclassifiedFor Public Use 62

RMOCs Mobile Drive Through COVID-19 Testing over 268000 Square Miles

UnclassifiedFor Public Use 63

= sect111ntomo tprrssmiddotXrws uesce ~

NEW5

Texas San Antonio officials launch investigations of nursing home overrun by coronavirus

LaurenCan1ba Apri112Q20 UpdacedApfd-12020212pm fWBinGi P 0

COVJCgt-19 ~ uitefldid lifo iil5 w~ kriew it inTeitas tradeLmithequtiOllsyouw1nt

nswered illd the issues YMI think we

sAQllid be lnvmlgadllg lndodamp- )Our

email iind an pounditpessbullNllWS journ11Nt will

follow up

Hot Spot Evaluation and Coordination

UnclassifiedFor Public Use 64

RMOC Function in COVID-19 Response

bull Situational awareness bull Integration of public health acute health care and disaster

management functions bull Actionable data from consolidating public health and acute health

care data sources bull Controlling and coordinating hot-spots bull Drive through testing management across the entire State bull Ability to Load balance across multiple health systems and

organizations UnclassifiedFor Public Use 65

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

John Quiroz RN Nurse Manager Los Angeles County Emergency Medical Services

UnclassifiedFor Public Use 66

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Los Angeles (LA) County Medical Operations Coordination Cell (MOCC)

bull 247 Medical amp Health Coordinator for the County and Region I

bull Coordinate Patient Transfers and Transportation bull Coordinate medical and heath resource management bull 911 Providers Hospitals LTC Clinics Dialysis Surgical

67

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATION GATEWAY

Los Angeles County and Region I

68

ifornia Reg1ions

Coastal OES Region n

Southem oes Regiion I

Inl and OES Region IV

Soutiheim Santa Barbara OES Reg Ion VI

I

Kerrn

Los Angeles

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Normal Operations vs Emergency and Disaster Response

Normal Operationsbull DHS Hospital and Clini

System bull EMTALA Transfers bull Air Medical bull Hyperbaric Chamber bull MCI Patient

Destinations bull TransferTransport

c

Emergency Disaster bull Hospital evacuations bull Resource Request bull Alternate Care Sites ndash Mercy ndash LASH ndash IsolationQuarantine

bull TransferTransport bull Prehospital Care Policy

69

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Keys to Success

bull 247 Base of Operationsbull Communicationsndash Telephony Radio Internet ReddiNet

bull DOC Room to expand operation during disasterbull Information System to document and analyze all lines

of businessbull Trained and talented staffbull Planning and exercise

70

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

John Hick MD Hennepin Healthcare MN

UnclassifiedFor Public Use 71

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Minnesota SHCC bull Statewide Healthcare Coordination Centerbull Located at State EOC as well as virtual ndash roughly

40 people directly engaged including regionalleads

bull Joint MDH HSEM MHA 8 regional MN coalitionconstruct

bull Main areas of planning responsendash ndash ndash ndash ndash

Referrals and transfers Alternate care sites Long term care ndash reactive and proactive PPE policy and acquisition Ventilator medical supply acquisition

72

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Referrals and Transfers bull Single phone number for LTC issues including hospital discharge and

COVID + patient support (eg assisted living transfer to COVID +designated SNF)

bull Co-located with SEOC public hotline but different staffing numbers bull Single (separate) phone number for ICU referrals ndash Mainly for greater MN but also inter-metro ndash Awareness of resources on MnTrac and real-time health system

information ndash Also provides direct connection to critical care consultation ndash May also be used to make triage decisions if referral needed and

no resources available (care-in-place recommendations) ndash May also be used to distribute load

73

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Staffing bull

bull

bull

bull

Call-taker ndash Medical background preferred ndash ndash

Gatekeeper for referral to SME May connect caller with resources and then referrals handled per usual

Shift Supervisor ndash ndash

Clinical background and experience with bed placement (eg house nursing supervisor) Manages information resource availability with facilities and more complicatedsituations

Clinician on-call ndash ndash

Critical care Contacts with each major health system critical care for ECMO and other resourceallocation situations

Unit supervisor ndash Works with SHCC manager on overall operations processes protocols

74

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Triggers

bull

bull

LTC ndash ndash ndash

Difficulty obtaining hospital discharges for LTC patients Achieved and hotline operational (Note ndash hotline also coordinates connections to infection preventioncontrol MDH Health Regulation Division palliative care consultations and can trigger strike team evaluation staffing support transfer support)

ICU ndash ndash ndash

lt 10 ICU beds available statewide Request from MHA or a coalition due to difficulty coordinating destinations Further triggers for engagement of clinician at request or when no ICU bedsavailable for reasonable match

75

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Other uses considerations

bull Matching to EMS transport services bull Patient ICU transfer considerations ndash Need for higher level of care ndash first priority ndash ECMO ventilators etc

bull Patients presenting to facility that lacks appropriate resources atbaseline

ndash

ndash

Load balancing ndash second priority bull Convalescent patients bull

bull

Intubated and stable patients (regional ndash if significant capacity under-utilized) Riskbenefit considerations

Resource movement ndash eg ventilators (vs anesthesia machines) or staff (virtual or in-person)

76

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Question amp Answer

77

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Contact Us

asprtraciehhsgov 1-844-5-TRACIE askasprtraciehhsgov

78

  • Developing a Healthcare Coalition Pediatric Surge Annex
  • ASPR TRACIE Three Domains
  • Resources
  • Overview of AAP and Pediatric Centers of Excellence
  • Overview of AAP and Pediatric Centers of Excellence
  • Executive Summary
  • MOCCs Problem Statement
  • A MOCC Aims to
  • MOCCs Concept
  • MOCCs | General Activity Summary
  • MOCCs Toolkit
  • Deanna Dahl-Grove MD FAAP Associate Professor Pediatric Emergency Medicine Rainbow Babies and Childrenrsquos Hospital Member AAP CoDPR Executive Committee13
  • Western Washington MOCC
  • King County LTCF Outbreak
  • Single LTCF - Single Hospital
  • Medical Operations Coordinating Cell
  • Regional COVID Coordinating Center ndash Western Washington
  • Two Surveillance Pillars of the RC3
  • Two Coordination Pillars of the RC3
  • Emergency Response Platform - Microsoft
  • Emergency Response Platform - Microsoft
  • Christopher Newton MD13Associate Professor of Surgery Division of Pediatric Surgery Director of Trauma Care UCSF Benioff Childrenrsquos Hospital Oakland13
  • Michiganrsquos Healthcare Preparedness Program
  • Michigan COVID-19
  • Michigan COVID-19
  • Detroit vs New York City
  • Detroit vs New York City
  • Michigan Healthcare Surge Strategy Goal
  • Michigan Healthcare Surge Strategy Components
  • Relief Hospitals vs Alternate Care Sites
  • Relief Hospital ldquoAskrdquo
  • Relief Hospitals and Patient Redistribution
  • Statewide Inter-Hospital Coordination Unit
  • MOCCs and Patient Redistribution
  • EMResource Relief Hospital Participation
  • MOCC-Facilitated vs Direct Contact Transfers
  • Patient Redistribution ndash 5 Key Elements
  • Relief Hospital Recruitment Challenges
  • Michigan Patient Transfers (41 to 420)
  • MOCCs in Michigan
  • Summary
  • Sarita Chung MD FAAP13Director of Disaster Preparedness Division of Emergency Medicine Childrenrsquos Hospital Boston Member American Academy of Pediatrics (AAP) Council on Disaster Preparedness and Recovery13
  • Regional Disaster Response in Texas Implementation of the RMOC Concept
  • Introduction
  • The Texas Trauma System
  • EHC System Complex Problem Solving
  • 911 Commission
  • Our Experience
  • Managing Wide-Scale Disasters
  • Acute Health Care SystemPublic Health Emergency Management
  • Problems Common to DisastersMust have a credible and workable solution to each of these problemsmdashif we are to improve disaster response
  • MEDCOM
  • How to Integrate Disaster Acute Care and Public Health Systems
  • Regional Medical Operations Center(RMOC)
  • Regional Medical Operations Center
  • Feasible Plan Must work in real world conditions
  • RMOC Abilities and Advantages
  • RMOC Response and Function to COVID-19
  • STRAC Report
  • STRAC Report
  • STRAC Report
  • Weekly COVID-19 Update
  • RMOCsMobile Drive Through COVID-19 Testing over 268000 Square Miles
  • Hot Spot Evaluation and Coordination
  • RMOC Function in COVID-19 Response
  • Moderator Roundtable
  • Los Angeles (LA) County Medical Operations Coordination Cell (MOCC)
  • Los Angeles County and Region I
  • Normal Operations vs Emergency and DisasterResponse
  • Keys to Success
  • Moderator Roundtable
  • Minnesota SHCC
  • Referrals and Transfers
  • Staffing
  • Triggers
  • Other uses considerations
  • Question amp Answer
  • Contact Us

UnclassifiedFor Public Use

Bureau of EMS Trauma amp Preparedness

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

MOCCs in Michigan

bull Role Facilitation not control bull Staffing at State MOCC ndash Experienced paramedics EMS control center bull Remote component to SEOC

bull Physician role ndash Consultative problem solving medical leadership

bull Use of statewide hospital status application essential ndash Allows hospitals to connect directly

40

UnclassifiedFor Public Use

DHHS Michigan Department or Health amp Human Services

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Summary bull Relief Hospital concept works bull Statewide MOCC successful in coordinating transfers bull EMResource serves as an invaluable tool for

identifying Relief Hospitals bull Decentralized approach where hospitals in need

contact hospitals with capacity requires minimal central coordination

bull Recruitment of Relief Hospitals can be challenging

41

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

Ronald Stewart MD Chair Department of Surgery UT Health San Antonio Long School of Medicine Eric Epley Executive Director CEO Southwest Texas Regional Advisory Council for Trauma (STRAC)

UnclassifiedFor Public Use 42

~ University - Health System

Regional Disaster Response in Texas Implementation of the

RMOC Concept Ronald M Stewart Eric Epley Brian Eastridge Dudley Wait Joe Palifini Dave Miramontes Craig Cooley Donald

Jenkins and the Southwest Texas Regional Advisory Council Team and

Texas Emergency Medical Task Force Region Leaders

ASPR Tracie Webinar April 24 2020

UnclassifiedFor Public Use 43

SouchweGt Tebullas Region1il Aduisory Council

Introduction

UnclassifiedFor Public Use

bull

bull

Trauma system development

bull Routine multiple small-scale disasters

bull Structured cooperation and communication Trauma system infrastructure for

bull bull

Disaster Stroke STEMI Mental Health Perinatal

bull Trauma System Complete Evolution to EmergencyHealth Care SystemmdashWill use Trauma System andEmergency Health Care System interchangeably

bull Health Care Coalition

bull Right Patient Right Place Right Time 44

THE TEXAS TRAUMA SYSTEM

UnclassifiedFor Public Use

22 TRAUMA SERVICE AREAS

REGIONAL ADVISORY COUNCILS

TRAUMA CENTER DESIGNATIONS

STANDARDS OF CARE

HOSPITAL PREPAREDNESS GRANTS

CONSISTENCY THROUGHOUT URBAN SUBURBAN RURAL AND

FRONTIER

45

Southwest Teus Regional Ad11lsory Council

l The Committee -~

on Trauma 1 middot

EHC System Complex Problem Solving

bull Maximally inclusive with respect to stakeholders bull Dialogue and consensus centered upon bull Whatrsquos the right thing to do for the patient or population being served

bull Timely bull Structured cooperation bull Communication ndash Robust and redundant bull Actionable data

bull Bias for action bull Performance improvement processes

UnclassifiedFor Public Use 46

911 Commission

1) FAILURE OF IMAGINATION

2) FAILURE OF POLICY (A FAILURE TO HAVE THE RIGHT INFRASTRUCTURE IN PLACE)

3) FAILURE OF CAPABILITY (A FAILURE TO HAVE THE RIGHT RESOURCES)

4) FAILURE OF MANAGEMENT (THE FAILURE TO COORDINATE THE AVAILABLE RESOURCES AND INFRASTRUCTURE)

Challenge of Large-Scale Disaster Preparation and Management

UnclassifiedFor Public Use 47

Southwest Tecas Regional Advisory Council

Our Experience

A functioning regional trauma (EHC) system provides the framework for an effective response to large-scale disasters

Education and drills are not enough

Linked regional medical operations centers ( or MOCCs) critical to effective disaster response from all causes

UnclassifiedFor Public Use 48

a

Southwest Texas Regional Advisory Council

Managing Wide-Scale Disasters

UnclassifiedFor Public Use 49

Acute Health Care System

bull Critical for emergency response and treatment of acute illness or injury

bull Mostly private and public mix bull Services to individuals bull Distributed and complex

network of providers bull Decisions made clinically

within minutes to hours

Public Health System

bull Largely responsible for most significant health improvements

bull Safety and wellbeing of populations

bull Multidisciplinary science bull Mainly public with centralized

communication bull Decisions with deliberation

and testing usually takes days

EmergencyManagement System

Local State

Federal Emergency Management Response

These Three Systems Must Function Seamlessly and Flawlessly Together

Acute Health Care System

Public Health

Emergency Management

UnclassifiedFor Public Use 50

Communications Problems Common to failures Disasters

Unworkable and Must have a credible and untested plans workable solution to each of these problemsmdashif we are to improve disaster response Lack of coordinated

response UnclassifiedFor Public Use 51

MEDCOM

bull Trauma Transfers-500mo bull Air Medical Management bull Trauma Team Paging bull MCI load-balancing bull Navigation of mental health

patients via Law Enforcement directly topsychiatric facilities

UnclassifiedFor Public Use 52

D D

D D

How to Integrate Disaster Acute Care and Public Health Systems

bull Trauma MEDCOM Communications Center

bull Regional Medical Operations Center

bull Integrated with Local Emergency Operations Center(EOC)

bull Linked to State Emergency Operations Center

UnclassifiedFor Public Use

bull Linked to Federal Emergency Management System53

Southwest Texas Regional Aduisory Council Regional Medical Operations Center (RMOC)

UnclassifiedFor Public Use

Upregulated MEDCOMmdashdramatically enhanced data and comm Functional for 17 years in San Antonio bull Essential elements

bull Formal agreements insuring collaborationbull Representatives of all major stakeholders in one room-physical or virtualbull Formal communication link to the Emergency Operations Centers (EOC)bull Fault tolerant communications systemsbull Software systems ndashWebEOC software

bull bull bull

Monitor and coordinate all critical hospital capacity Monitor all critical public health data Monitor and coordinate all critical EMS agencies

bull Direct tie to the EOC and SOCbull EMTF functionmdashAbility to physically expand and adapt Emergency Medical Task

Forces amp Mobile Medical Units54

Regional Medical Operations Center (RMOC) Regional Medical Operations Center (RMOC)

UnclassifiedFor Public Use 55

Feasible Plan Must work in

real world conditions

UnclassifiedFor Public Use 56

Southwest Te11as Regional Adv isory Council

RMOC Abilities and Advantages

bull Situational AwarenessmdashRegional Consciousness bull Virtual expansion of bed capacity

bull Distribute to all regional facilitiesmdashnot just a few ndashMany Hands Make Light Work bull Proven many times over 15 yearsmdashdistribution of 1000s of patients over a few days

bull Enables health care regional response teams bull Multi-agency rescue teamsmdashswift water rescue etc bull Mobile medical unitsmdashtemporary hospital replacements or augments

bull Load balancing during a surge of patients bull Network with other regions ndash8 RMOC equivalents in Texas bull Integration of Public Health Acute Care and Disaster Management Systems

UnclassifiedFor Public Use 57

Vancouver

Seattle

Idaho Oregon

Nevada

San Francisco

California

lls Angeles

Montana No11 Dakota

Minnesota

South Dakcta

Wyoming

Wisconsin

Iowa Ne~raska

Toronto c ~New Y0rk Boston Detroit middot

ChicatJo middotimiddot New r ark

Denver Oli io

St Louis Kansas

K~ ntucilty Vitgin 1c1

tfort Ca r0 l1na

New Mexico Arlltansas

Atla11ta Oaas

Georgiamp

Texas

Houston

Monterrey C - Gulf of

Miami

RMOC Response and Function to COVID-19

UnclassifiedFor Public Use 58

INTERNAL REPORT - PHI DATA This report contains Protected Health Information and is not intended for public distribution

Date COVID+ Patients COVD+ in ICU

04212020 82

04202020 81 -

04192020 81

Normal

Part ici pating HCS COVID Data as of 0815 Zl-Apr-20

VentBed Data as of 0910 21-Apr-20

41

41

41

COVID+ on Ventilator

24

25

24

BTRAC

All Healthcare Systems

Available Vents I Total Vents Available Vents

554 713 7896

514 710 7296 - ~ -

555 704 7996

Healthcare System Stress Score

I

Available Staffed Total Staffed Available Staffed Beds Beds Beds

1752 4 730 3796

1792 4 700 3896 - - - - - 7 1635 4707 3596

Severe

UnclassifiedFor Public Use 59

INTERNAL REPORT - PHI DAT A This report contains Protected Health Information and is not intended for public distribution

San Antonio Healthcare Systems COVI D-19 Patient Count

Positive Patients on 4212020

Positive Patients Trend 312212020 - 412112020

322 327 411 4 6 4 11 4 16

Systems Reporting Daily Morning Data

Health Sys I Heal th Sys2 HS3 HS4 HSS HS6

PUI Patients on 4212020

82 50

PUI Patients Trend 312012020 - 42112020

80

60

40 38

20

o __ _________________ _

4 21 322 3 27 4 I 4 6 41 I 4 1 6 42 1

H Tuesday April Z1 2020 STll=IAC _c

TOT AL Patients on 4212020

132

TOTAL Patients Trend 312212020 - 412112020

150 151

100

50

o __ __________________ _

3122 327 4 1 4 16 4 1 1 4 16 42 1

UnclassifiedFor Public Use 60

HOSPITALS Due DAILY 0900 hrs Hospital PPE IDR Materials Status Medical Dashboard (Bed and Ventilator Status) httpserisstracorgeoc7

EMS Due WEEKLY Friday 1200 hrs httpswwwsurveymonkeycomrEMSPPE2

ALL OTHER Coalition and ARHC Members Due WEEKLY Friday 1200 hrs https www surveymonkeycomrRMOCPPEOuery

1900 041220

Number of Regional Hospitals Reporting PPE Shortfall amp Days Remaining Until Depletion 5 - 7 Da s 8 - 11 Da s 12 - 14 Da s 15+ Da s

0 8 14 5 Data derived from facilities Hospital PPE IDR Materials Status - Facilities listed have indicated a disruption in their supply chain for any of the following PPE N95s Surgical Masks Gowns Gloves Face Shields Goggles

UnclassifiedFor Public Use 61

1015

Weekly COVID-19 Update Epidemiology Program

39 191 97 Tota l Cases Reported Tota l Deaths Re po rted Ever Hospita lized Adm itted to ICU

VI

45

40

35

~ 30 ro u 0 25

1 20

sect 15 z

10

5

0

23

Cases of COVID-19 by Date of Illness Onset (n=880)1 and Cumulative by Date Reported Bexar County 4182020

Female( )Ma le 51 49

210 217 224 32 39 316 323 330 46 413

- Number of Cases - cumulative Cases

1 aased on cor1pleted d31 ai 3s or 4181020 a t 800 PM dditiomd crases 3re 1111der feview

1200

t moo V

QI VI ro u

800 0

~ QI 0

- 600 E 0

u

Nl z ii - 400 ~ _

ro S

- 200 E u

-0

CITY OF SAN ANTONIO METROPOLITAN HEALTH DISTRICT

so 276 Mechanica l Venti lat ion Recovered

Percentage of Cases by Raceethnicity

American IndianAlaska Native

Asian

Black

White

Hispanic

Other

Cases by Age Group

~~ I 39 4n1 i 300 sect 200 z

100 3 0 +------------------~~~~-~~ ----r-~ ~ ~ -

17

0-17 18-40 41-64 65+

Age Grou p in Yea rs

Median ace - 46 years (age range 0-100 years)

UnclassifiedFor Public Use 62

RMOCs Mobile Drive Through COVID-19 Testing over 268000 Square Miles

UnclassifiedFor Public Use 63

= sect111ntomo tprrssmiddotXrws uesce ~

NEW5

Texas San Antonio officials launch investigations of nursing home overrun by coronavirus

LaurenCan1ba Apri112Q20 UpdacedApfd-12020212pm fWBinGi P 0

COVJCgt-19 ~ uitefldid lifo iil5 w~ kriew it inTeitas tradeLmithequtiOllsyouw1nt

nswered illd the issues YMI think we

sAQllid be lnvmlgadllg lndodamp- )Our

email iind an pounditpessbullNllWS journ11Nt will

follow up

Hot Spot Evaluation and Coordination

UnclassifiedFor Public Use 64

RMOC Function in COVID-19 Response

bull Situational awareness bull Integration of public health acute health care and disaster

management functions bull Actionable data from consolidating public health and acute health

care data sources bull Controlling and coordinating hot-spots bull Drive through testing management across the entire State bull Ability to Load balance across multiple health systems and

organizations UnclassifiedFor Public Use 65

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

John Quiroz RN Nurse Manager Los Angeles County Emergency Medical Services

UnclassifiedFor Public Use 66

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Los Angeles (LA) County Medical Operations Coordination Cell (MOCC)

bull 247 Medical amp Health Coordinator for the County and Region I

bull Coordinate Patient Transfers and Transportation bull Coordinate medical and heath resource management bull 911 Providers Hospitals LTC Clinics Dialysis Surgical

67

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATION GATEWAY

Los Angeles County and Region I

68

ifornia Reg1ions

Coastal OES Region n

Southem oes Regiion I

Inl and OES Region IV

Soutiheim Santa Barbara OES Reg Ion VI

I

Kerrn

Los Angeles

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Normal Operations vs Emergency and Disaster Response

Normal Operationsbull DHS Hospital and Clini

System bull EMTALA Transfers bull Air Medical bull Hyperbaric Chamber bull MCI Patient

Destinations bull TransferTransport

c

Emergency Disaster bull Hospital evacuations bull Resource Request bull Alternate Care Sites ndash Mercy ndash LASH ndash IsolationQuarantine

bull TransferTransport bull Prehospital Care Policy

69

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Keys to Success

bull 247 Base of Operationsbull Communicationsndash Telephony Radio Internet ReddiNet

bull DOC Room to expand operation during disasterbull Information System to document and analyze all lines

of businessbull Trained and talented staffbull Planning and exercise

70

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

John Hick MD Hennepin Healthcare MN

UnclassifiedFor Public Use 71

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Minnesota SHCC bull Statewide Healthcare Coordination Centerbull Located at State EOC as well as virtual ndash roughly

40 people directly engaged including regionalleads

bull Joint MDH HSEM MHA 8 regional MN coalitionconstruct

bull Main areas of planning responsendash ndash ndash ndash ndash

Referrals and transfers Alternate care sites Long term care ndash reactive and proactive PPE policy and acquisition Ventilator medical supply acquisition

72

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Referrals and Transfers bull Single phone number for LTC issues including hospital discharge and

COVID + patient support (eg assisted living transfer to COVID +designated SNF)

bull Co-located with SEOC public hotline but different staffing numbers bull Single (separate) phone number for ICU referrals ndash Mainly for greater MN but also inter-metro ndash Awareness of resources on MnTrac and real-time health system

information ndash Also provides direct connection to critical care consultation ndash May also be used to make triage decisions if referral needed and

no resources available (care-in-place recommendations) ndash May also be used to distribute load

73

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Staffing bull

bull

bull

bull

Call-taker ndash Medical background preferred ndash ndash

Gatekeeper for referral to SME May connect caller with resources and then referrals handled per usual

Shift Supervisor ndash ndash

Clinical background and experience with bed placement (eg house nursing supervisor) Manages information resource availability with facilities and more complicatedsituations

Clinician on-call ndash ndash

Critical care Contacts with each major health system critical care for ECMO and other resourceallocation situations

Unit supervisor ndash Works with SHCC manager on overall operations processes protocols

74

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Triggers

bull

bull

LTC ndash ndash ndash

Difficulty obtaining hospital discharges for LTC patients Achieved and hotline operational (Note ndash hotline also coordinates connections to infection preventioncontrol MDH Health Regulation Division palliative care consultations and can trigger strike team evaluation staffing support transfer support)

ICU ndash ndash ndash

lt 10 ICU beds available statewide Request from MHA or a coalition due to difficulty coordinating destinations Further triggers for engagement of clinician at request or when no ICU bedsavailable for reasonable match

75

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Other uses considerations

bull Matching to EMS transport services bull Patient ICU transfer considerations ndash Need for higher level of care ndash first priority ndash ECMO ventilators etc

bull Patients presenting to facility that lacks appropriate resources atbaseline

ndash

ndash

Load balancing ndash second priority bull Convalescent patients bull

bull

Intubated and stable patients (regional ndash if significant capacity under-utilized) Riskbenefit considerations

Resource movement ndash eg ventilators (vs anesthesia machines) or staff (virtual or in-person)

76

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Question amp Answer

77

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Contact Us

asprtraciehhsgov 1-844-5-TRACIE askasprtraciehhsgov

78

  • Developing a Healthcare Coalition Pediatric Surge Annex
  • ASPR TRACIE Three Domains
  • Resources
  • Overview of AAP and Pediatric Centers of Excellence
  • Overview of AAP and Pediatric Centers of Excellence
  • Executive Summary
  • MOCCs Problem Statement
  • A MOCC Aims to
  • MOCCs Concept
  • MOCCs | General Activity Summary
  • MOCCs Toolkit
  • Deanna Dahl-Grove MD FAAP Associate Professor Pediatric Emergency Medicine Rainbow Babies and Childrenrsquos Hospital Member AAP CoDPR Executive Committee13
  • Western Washington MOCC
  • King County LTCF Outbreak
  • Single LTCF - Single Hospital
  • Medical Operations Coordinating Cell
  • Regional COVID Coordinating Center ndash Western Washington
  • Two Surveillance Pillars of the RC3
  • Two Coordination Pillars of the RC3
  • Emergency Response Platform - Microsoft
  • Emergency Response Platform - Microsoft
  • Christopher Newton MD13Associate Professor of Surgery Division of Pediatric Surgery Director of Trauma Care UCSF Benioff Childrenrsquos Hospital Oakland13
  • Michiganrsquos Healthcare Preparedness Program
  • Michigan COVID-19
  • Michigan COVID-19
  • Detroit vs New York City
  • Detroit vs New York City
  • Michigan Healthcare Surge Strategy Goal
  • Michigan Healthcare Surge Strategy Components
  • Relief Hospitals vs Alternate Care Sites
  • Relief Hospital ldquoAskrdquo
  • Relief Hospitals and Patient Redistribution
  • Statewide Inter-Hospital Coordination Unit
  • MOCCs and Patient Redistribution
  • EMResource Relief Hospital Participation
  • MOCC-Facilitated vs Direct Contact Transfers
  • Patient Redistribution ndash 5 Key Elements
  • Relief Hospital Recruitment Challenges
  • Michigan Patient Transfers (41 to 420)
  • MOCCs in Michigan
  • Summary
  • Sarita Chung MD FAAP13Director of Disaster Preparedness Division of Emergency Medicine Childrenrsquos Hospital Boston Member American Academy of Pediatrics (AAP) Council on Disaster Preparedness and Recovery13
  • Regional Disaster Response in Texas Implementation of the RMOC Concept
  • Introduction
  • The Texas Trauma System
  • EHC System Complex Problem Solving
  • 911 Commission
  • Our Experience
  • Managing Wide-Scale Disasters
  • Acute Health Care SystemPublic Health Emergency Management
  • Problems Common to DisastersMust have a credible and workable solution to each of these problemsmdashif we are to improve disaster response
  • MEDCOM
  • How to Integrate Disaster Acute Care and Public Health Systems
  • Regional Medical Operations Center(RMOC)
  • Regional Medical Operations Center
  • Feasible Plan Must work in real world conditions
  • RMOC Abilities and Advantages
  • RMOC Response and Function to COVID-19
  • STRAC Report
  • STRAC Report
  • STRAC Report
  • Weekly COVID-19 Update
  • RMOCsMobile Drive Through COVID-19 Testing over 268000 Square Miles
  • Hot Spot Evaluation and Coordination
  • RMOC Function in COVID-19 Response
  • Moderator Roundtable
  • Los Angeles (LA) County Medical Operations Coordination Cell (MOCC)
  • Los Angeles County and Region I
  • Normal Operations vs Emergency and DisasterResponse
  • Keys to Success
  • Moderator Roundtable
  • Minnesota SHCC
  • Referrals and Transfers
  • Staffing
  • Triggers
  • Other uses considerations
  • Question amp Answer
  • Contact Us

UnclassifiedFor Public Use

DHHS Michigan Department or Health amp Human Services

-ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Summary bull Relief Hospital concept works bull Statewide MOCC successful in coordinating transfers bull EMResource serves as an invaluable tool for

identifying Relief Hospitals bull Decentralized approach where hospitals in need

contact hospitals with capacity requires minimal central coordination

bull Recruitment of Relief Hospitals can be challenging

41

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

Ronald Stewart MD Chair Department of Surgery UT Health San Antonio Long School of Medicine Eric Epley Executive Director CEO Southwest Texas Regional Advisory Council for Trauma (STRAC)

UnclassifiedFor Public Use 42

~ University - Health System

Regional Disaster Response in Texas Implementation of the

RMOC Concept Ronald M Stewart Eric Epley Brian Eastridge Dudley Wait Joe Palifini Dave Miramontes Craig Cooley Donald

Jenkins and the Southwest Texas Regional Advisory Council Team and

Texas Emergency Medical Task Force Region Leaders

ASPR Tracie Webinar April 24 2020

UnclassifiedFor Public Use 43

SouchweGt Tebullas Region1il Aduisory Council

Introduction

UnclassifiedFor Public Use

bull

bull

Trauma system development

bull Routine multiple small-scale disasters

bull Structured cooperation and communication Trauma system infrastructure for

bull bull

Disaster Stroke STEMI Mental Health Perinatal

bull Trauma System Complete Evolution to EmergencyHealth Care SystemmdashWill use Trauma System andEmergency Health Care System interchangeably

bull Health Care Coalition

bull Right Patient Right Place Right Time 44

THE TEXAS TRAUMA SYSTEM

UnclassifiedFor Public Use

22 TRAUMA SERVICE AREAS

REGIONAL ADVISORY COUNCILS

TRAUMA CENTER DESIGNATIONS

STANDARDS OF CARE

HOSPITAL PREPAREDNESS GRANTS

CONSISTENCY THROUGHOUT URBAN SUBURBAN RURAL AND

FRONTIER

45

Southwest Teus Regional Ad11lsory Council

l The Committee -~

on Trauma 1 middot

EHC System Complex Problem Solving

bull Maximally inclusive with respect to stakeholders bull Dialogue and consensus centered upon bull Whatrsquos the right thing to do for the patient or population being served

bull Timely bull Structured cooperation bull Communication ndash Robust and redundant bull Actionable data

bull Bias for action bull Performance improvement processes

UnclassifiedFor Public Use 46

911 Commission

1) FAILURE OF IMAGINATION

2) FAILURE OF POLICY (A FAILURE TO HAVE THE RIGHT INFRASTRUCTURE IN PLACE)

3) FAILURE OF CAPABILITY (A FAILURE TO HAVE THE RIGHT RESOURCES)

4) FAILURE OF MANAGEMENT (THE FAILURE TO COORDINATE THE AVAILABLE RESOURCES AND INFRASTRUCTURE)

Challenge of Large-Scale Disaster Preparation and Management

UnclassifiedFor Public Use 47

Southwest Tecas Regional Advisory Council

Our Experience

A functioning regional trauma (EHC) system provides the framework for an effective response to large-scale disasters

Education and drills are not enough

Linked regional medical operations centers ( or MOCCs) critical to effective disaster response from all causes

UnclassifiedFor Public Use 48

a

Southwest Texas Regional Advisory Council

Managing Wide-Scale Disasters

UnclassifiedFor Public Use 49

Acute Health Care System

bull Critical for emergency response and treatment of acute illness or injury

bull Mostly private and public mix bull Services to individuals bull Distributed and complex

network of providers bull Decisions made clinically

within minutes to hours

Public Health System

bull Largely responsible for most significant health improvements

bull Safety and wellbeing of populations

bull Multidisciplinary science bull Mainly public with centralized

communication bull Decisions with deliberation

and testing usually takes days

EmergencyManagement System

Local State

Federal Emergency Management Response

These Three Systems Must Function Seamlessly and Flawlessly Together

Acute Health Care System

Public Health

Emergency Management

UnclassifiedFor Public Use 50

Communications Problems Common to failures Disasters

Unworkable and Must have a credible and untested plans workable solution to each of these problemsmdashif we are to improve disaster response Lack of coordinated

response UnclassifiedFor Public Use 51

MEDCOM

bull Trauma Transfers-500mo bull Air Medical Management bull Trauma Team Paging bull MCI load-balancing bull Navigation of mental health

patients via Law Enforcement directly topsychiatric facilities

UnclassifiedFor Public Use 52

D D

D D

How to Integrate Disaster Acute Care and Public Health Systems

bull Trauma MEDCOM Communications Center

bull Regional Medical Operations Center

bull Integrated with Local Emergency Operations Center(EOC)

bull Linked to State Emergency Operations Center

UnclassifiedFor Public Use

bull Linked to Federal Emergency Management System53

Southwest Texas Regional Aduisory Council Regional Medical Operations Center (RMOC)

UnclassifiedFor Public Use

Upregulated MEDCOMmdashdramatically enhanced data and comm Functional for 17 years in San Antonio bull Essential elements

bull Formal agreements insuring collaborationbull Representatives of all major stakeholders in one room-physical or virtualbull Formal communication link to the Emergency Operations Centers (EOC)bull Fault tolerant communications systemsbull Software systems ndashWebEOC software

bull bull bull

Monitor and coordinate all critical hospital capacity Monitor all critical public health data Monitor and coordinate all critical EMS agencies

bull Direct tie to the EOC and SOCbull EMTF functionmdashAbility to physically expand and adapt Emergency Medical Task

Forces amp Mobile Medical Units54

Regional Medical Operations Center (RMOC) Regional Medical Operations Center (RMOC)

UnclassifiedFor Public Use 55

Feasible Plan Must work in

real world conditions

UnclassifiedFor Public Use 56

Southwest Te11as Regional Adv isory Council

RMOC Abilities and Advantages

bull Situational AwarenessmdashRegional Consciousness bull Virtual expansion of bed capacity

bull Distribute to all regional facilitiesmdashnot just a few ndashMany Hands Make Light Work bull Proven many times over 15 yearsmdashdistribution of 1000s of patients over a few days

bull Enables health care regional response teams bull Multi-agency rescue teamsmdashswift water rescue etc bull Mobile medical unitsmdashtemporary hospital replacements or augments

bull Load balancing during a surge of patients bull Network with other regions ndash8 RMOC equivalents in Texas bull Integration of Public Health Acute Care and Disaster Management Systems

UnclassifiedFor Public Use 57

Vancouver

Seattle

Idaho Oregon

Nevada

San Francisco

California

lls Angeles

Montana No11 Dakota

Minnesota

South Dakcta

Wyoming

Wisconsin

Iowa Ne~raska

Toronto c ~New Y0rk Boston Detroit middot

ChicatJo middotimiddot New r ark

Denver Oli io

St Louis Kansas

K~ ntucilty Vitgin 1c1

tfort Ca r0 l1na

New Mexico Arlltansas

Atla11ta Oaas

Georgiamp

Texas

Houston

Monterrey C - Gulf of

Miami

RMOC Response and Function to COVID-19

UnclassifiedFor Public Use 58

INTERNAL REPORT - PHI DATA This report contains Protected Health Information and is not intended for public distribution

Date COVID+ Patients COVD+ in ICU

04212020 82

04202020 81 -

04192020 81

Normal

Part ici pating HCS COVID Data as of 0815 Zl-Apr-20

VentBed Data as of 0910 21-Apr-20

41

41

41

COVID+ on Ventilator

24

25

24

BTRAC

All Healthcare Systems

Available Vents I Total Vents Available Vents

554 713 7896

514 710 7296 - ~ -

555 704 7996

Healthcare System Stress Score

I

Available Staffed Total Staffed Available Staffed Beds Beds Beds

1752 4 730 3796

1792 4 700 3896 - - - - - 7 1635 4707 3596

Severe

UnclassifiedFor Public Use 59

INTERNAL REPORT - PHI DAT A This report contains Protected Health Information and is not intended for public distribution

San Antonio Healthcare Systems COVI D-19 Patient Count

Positive Patients on 4212020

Positive Patients Trend 312212020 - 412112020

322 327 411 4 6 4 11 4 16

Systems Reporting Daily Morning Data

Health Sys I Heal th Sys2 HS3 HS4 HSS HS6

PUI Patients on 4212020

82 50

PUI Patients Trend 312012020 - 42112020

80

60

40 38

20

o __ _________________ _

4 21 322 3 27 4 I 4 6 41 I 4 1 6 42 1

H Tuesday April Z1 2020 STll=IAC _c

TOT AL Patients on 4212020

132

TOTAL Patients Trend 312212020 - 412112020

150 151

100

50

o __ __________________ _

3122 327 4 1 4 16 4 1 1 4 16 42 1

UnclassifiedFor Public Use 60

HOSPITALS Due DAILY 0900 hrs Hospital PPE IDR Materials Status Medical Dashboard (Bed and Ventilator Status) httpserisstracorgeoc7

EMS Due WEEKLY Friday 1200 hrs httpswwwsurveymonkeycomrEMSPPE2

ALL OTHER Coalition and ARHC Members Due WEEKLY Friday 1200 hrs https www surveymonkeycomrRMOCPPEOuery

1900 041220

Number of Regional Hospitals Reporting PPE Shortfall amp Days Remaining Until Depletion 5 - 7 Da s 8 - 11 Da s 12 - 14 Da s 15+ Da s

0 8 14 5 Data derived from facilities Hospital PPE IDR Materials Status - Facilities listed have indicated a disruption in their supply chain for any of the following PPE N95s Surgical Masks Gowns Gloves Face Shields Goggles

UnclassifiedFor Public Use 61

1015

Weekly COVID-19 Update Epidemiology Program

39 191 97 Tota l Cases Reported Tota l Deaths Re po rted Ever Hospita lized Adm itted to ICU

VI

45

40

35

~ 30 ro u 0 25

1 20

sect 15 z

10

5

0

23

Cases of COVID-19 by Date of Illness Onset (n=880)1 and Cumulative by Date Reported Bexar County 4182020

Female( )Ma le 51 49

210 217 224 32 39 316 323 330 46 413

- Number of Cases - cumulative Cases

1 aased on cor1pleted d31 ai 3s or 4181020 a t 800 PM dditiomd crases 3re 1111der feview

1200

t moo V

QI VI ro u

800 0

~ QI 0

- 600 E 0

u

Nl z ii - 400 ~ _

ro S

- 200 E u

-0

CITY OF SAN ANTONIO METROPOLITAN HEALTH DISTRICT

so 276 Mechanica l Venti lat ion Recovered

Percentage of Cases by Raceethnicity

American IndianAlaska Native

Asian

Black

White

Hispanic

Other

Cases by Age Group

~~ I 39 4n1 i 300 sect 200 z

100 3 0 +------------------~~~~-~~ ----r-~ ~ ~ -

17

0-17 18-40 41-64 65+

Age Grou p in Yea rs

Median ace - 46 years (age range 0-100 years)

UnclassifiedFor Public Use 62

RMOCs Mobile Drive Through COVID-19 Testing over 268000 Square Miles

UnclassifiedFor Public Use 63

= sect111ntomo tprrssmiddotXrws uesce ~

NEW5

Texas San Antonio officials launch investigations of nursing home overrun by coronavirus

LaurenCan1ba Apri112Q20 UpdacedApfd-12020212pm fWBinGi P 0

COVJCgt-19 ~ uitefldid lifo iil5 w~ kriew it inTeitas tradeLmithequtiOllsyouw1nt

nswered illd the issues YMI think we

sAQllid be lnvmlgadllg lndodamp- )Our

email iind an pounditpessbullNllWS journ11Nt will

follow up

Hot Spot Evaluation and Coordination

UnclassifiedFor Public Use 64

RMOC Function in COVID-19 Response

bull Situational awareness bull Integration of public health acute health care and disaster

management functions bull Actionable data from consolidating public health and acute health

care data sources bull Controlling and coordinating hot-spots bull Drive through testing management across the entire State bull Ability to Load balance across multiple health systems and

organizations UnclassifiedFor Public Use 65

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

John Quiroz RN Nurse Manager Los Angeles County Emergency Medical Services

UnclassifiedFor Public Use 66

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Los Angeles (LA) County Medical Operations Coordination Cell (MOCC)

bull 247 Medical amp Health Coordinator for the County and Region I

bull Coordinate Patient Transfers and Transportation bull Coordinate medical and heath resource management bull 911 Providers Hospitals LTC Clinics Dialysis Surgical

67

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATION GATEWAY

Los Angeles County and Region I

68

ifornia Reg1ions

Coastal OES Region n

Southem oes Regiion I

Inl and OES Region IV

Soutiheim Santa Barbara OES Reg Ion VI

I

Kerrn

Los Angeles

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Normal Operations vs Emergency and Disaster Response

Normal Operationsbull DHS Hospital and Clini

System bull EMTALA Transfers bull Air Medical bull Hyperbaric Chamber bull MCI Patient

Destinations bull TransferTransport

c

Emergency Disaster bull Hospital evacuations bull Resource Request bull Alternate Care Sites ndash Mercy ndash LASH ndash IsolationQuarantine

bull TransferTransport bull Prehospital Care Policy

69

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Keys to Success

bull 247 Base of Operationsbull Communicationsndash Telephony Radio Internet ReddiNet

bull DOC Room to expand operation during disasterbull Information System to document and analyze all lines

of businessbull Trained and talented staffbull Planning and exercise

70

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

John Hick MD Hennepin Healthcare MN

UnclassifiedFor Public Use 71

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Minnesota SHCC bull Statewide Healthcare Coordination Centerbull Located at State EOC as well as virtual ndash roughly

40 people directly engaged including regionalleads

bull Joint MDH HSEM MHA 8 regional MN coalitionconstruct

bull Main areas of planning responsendash ndash ndash ndash ndash

Referrals and transfers Alternate care sites Long term care ndash reactive and proactive PPE policy and acquisition Ventilator medical supply acquisition

72

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Referrals and Transfers bull Single phone number for LTC issues including hospital discharge and

COVID + patient support (eg assisted living transfer to COVID +designated SNF)

bull Co-located with SEOC public hotline but different staffing numbers bull Single (separate) phone number for ICU referrals ndash Mainly for greater MN but also inter-metro ndash Awareness of resources on MnTrac and real-time health system

information ndash Also provides direct connection to critical care consultation ndash May also be used to make triage decisions if referral needed and

no resources available (care-in-place recommendations) ndash May also be used to distribute load

73

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Staffing bull

bull

bull

bull

Call-taker ndash Medical background preferred ndash ndash

Gatekeeper for referral to SME May connect caller with resources and then referrals handled per usual

Shift Supervisor ndash ndash

Clinical background and experience with bed placement (eg house nursing supervisor) Manages information resource availability with facilities and more complicatedsituations

Clinician on-call ndash ndash

Critical care Contacts with each major health system critical care for ECMO and other resourceallocation situations

Unit supervisor ndash Works with SHCC manager on overall operations processes protocols

74

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Triggers

bull

bull

LTC ndash ndash ndash

Difficulty obtaining hospital discharges for LTC patients Achieved and hotline operational (Note ndash hotline also coordinates connections to infection preventioncontrol MDH Health Regulation Division palliative care consultations and can trigger strike team evaluation staffing support transfer support)

ICU ndash ndash ndash

lt 10 ICU beds available statewide Request from MHA or a coalition due to difficulty coordinating destinations Further triggers for engagement of clinician at request or when no ICU bedsavailable for reasonable match

75

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Other uses considerations

bull Matching to EMS transport services bull Patient ICU transfer considerations ndash Need for higher level of care ndash first priority ndash ECMO ventilators etc

bull Patients presenting to facility that lacks appropriate resources atbaseline

ndash

ndash

Load balancing ndash second priority bull Convalescent patients bull

bull

Intubated and stable patients (regional ndash if significant capacity under-utilized) Riskbenefit considerations

Resource movement ndash eg ventilators (vs anesthesia machines) or staff (virtual or in-person)

76

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Question amp Answer

77

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Contact Us

asprtraciehhsgov 1-844-5-TRACIE askasprtraciehhsgov

78

  • Developing a Healthcare Coalition Pediatric Surge Annex
  • ASPR TRACIE Three Domains
  • Resources
  • Overview of AAP and Pediatric Centers of Excellence
  • Overview of AAP and Pediatric Centers of Excellence
  • Executive Summary
  • MOCCs Problem Statement
  • A MOCC Aims to
  • MOCCs Concept
  • MOCCs | General Activity Summary
  • MOCCs Toolkit
  • Deanna Dahl-Grove MD FAAP Associate Professor Pediatric Emergency Medicine Rainbow Babies and Childrenrsquos Hospital Member AAP CoDPR Executive Committee13
  • Western Washington MOCC
  • King County LTCF Outbreak
  • Single LTCF - Single Hospital
  • Medical Operations Coordinating Cell
  • Regional COVID Coordinating Center ndash Western Washington
  • Two Surveillance Pillars of the RC3
  • Two Coordination Pillars of the RC3
  • Emergency Response Platform - Microsoft
  • Emergency Response Platform - Microsoft
  • Christopher Newton MD13Associate Professor of Surgery Division of Pediatric Surgery Director of Trauma Care UCSF Benioff Childrenrsquos Hospital Oakland13
  • Michiganrsquos Healthcare Preparedness Program
  • Michigan COVID-19
  • Michigan COVID-19
  • Detroit vs New York City
  • Detroit vs New York City
  • Michigan Healthcare Surge Strategy Goal
  • Michigan Healthcare Surge Strategy Components
  • Relief Hospitals vs Alternate Care Sites
  • Relief Hospital ldquoAskrdquo
  • Relief Hospitals and Patient Redistribution
  • Statewide Inter-Hospital Coordination Unit
  • MOCCs and Patient Redistribution
  • EMResource Relief Hospital Participation
  • MOCC-Facilitated vs Direct Contact Transfers
  • Patient Redistribution ndash 5 Key Elements
  • Relief Hospital Recruitment Challenges
  • Michigan Patient Transfers (41 to 420)
  • MOCCs in Michigan
  • Summary
  • Sarita Chung MD FAAP13Director of Disaster Preparedness Division of Emergency Medicine Childrenrsquos Hospital Boston Member American Academy of Pediatrics (AAP) Council on Disaster Preparedness and Recovery13
  • Regional Disaster Response in Texas Implementation of the RMOC Concept
  • Introduction
  • The Texas Trauma System
  • EHC System Complex Problem Solving
  • 911 Commission
  • Our Experience
  • Managing Wide-Scale Disasters
  • Acute Health Care SystemPublic Health Emergency Management
  • Problems Common to DisastersMust have a credible and workable solution to each of these problemsmdashif we are to improve disaster response
  • MEDCOM
  • How to Integrate Disaster Acute Care and Public Health Systems
  • Regional Medical Operations Center(RMOC)
  • Regional Medical Operations Center
  • Feasible Plan Must work in real world conditions
  • RMOC Abilities and Advantages
  • RMOC Response and Function to COVID-19
  • STRAC Report
  • STRAC Report
  • STRAC Report
  • Weekly COVID-19 Update
  • RMOCsMobile Drive Through COVID-19 Testing over 268000 Square Miles
  • Hot Spot Evaluation and Coordination
  • RMOC Function in COVID-19 Response
  • Moderator Roundtable
  • Los Angeles (LA) County Medical Operations Coordination Cell (MOCC)
  • Los Angeles County and Region I
  • Normal Operations vs Emergency and DisasterResponse
  • Keys to Success
  • Moderator Roundtable
  • Minnesota SHCC
  • Referrals and Transfers
  • Staffing
  • Triggers
  • Other uses considerations
  • Question amp Answer
  • Contact Us

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

Ronald Stewart MD Chair Department of Surgery UT Health San Antonio Long School of Medicine Eric Epley Executive Director CEO Southwest Texas Regional Advisory Council for Trauma (STRAC)

UnclassifiedFor Public Use 42

~ University - Health System

Regional Disaster Response in Texas Implementation of the

RMOC Concept Ronald M Stewart Eric Epley Brian Eastridge Dudley Wait Joe Palifini Dave Miramontes Craig Cooley Donald

Jenkins and the Southwest Texas Regional Advisory Council Team and

Texas Emergency Medical Task Force Region Leaders

ASPR Tracie Webinar April 24 2020

UnclassifiedFor Public Use 43

SouchweGt Tebullas Region1il Aduisory Council

Introduction

UnclassifiedFor Public Use

bull

bull

Trauma system development

bull Routine multiple small-scale disasters

bull Structured cooperation and communication Trauma system infrastructure for

bull bull

Disaster Stroke STEMI Mental Health Perinatal

bull Trauma System Complete Evolution to EmergencyHealth Care SystemmdashWill use Trauma System andEmergency Health Care System interchangeably

bull Health Care Coalition

bull Right Patient Right Place Right Time 44

THE TEXAS TRAUMA SYSTEM

UnclassifiedFor Public Use

22 TRAUMA SERVICE AREAS

REGIONAL ADVISORY COUNCILS

TRAUMA CENTER DESIGNATIONS

STANDARDS OF CARE

HOSPITAL PREPAREDNESS GRANTS

CONSISTENCY THROUGHOUT URBAN SUBURBAN RURAL AND

FRONTIER

45

Southwest Teus Regional Ad11lsory Council

l The Committee -~

on Trauma 1 middot

EHC System Complex Problem Solving

bull Maximally inclusive with respect to stakeholders bull Dialogue and consensus centered upon bull Whatrsquos the right thing to do for the patient or population being served

bull Timely bull Structured cooperation bull Communication ndash Robust and redundant bull Actionable data

bull Bias for action bull Performance improvement processes

UnclassifiedFor Public Use 46

911 Commission

1) FAILURE OF IMAGINATION

2) FAILURE OF POLICY (A FAILURE TO HAVE THE RIGHT INFRASTRUCTURE IN PLACE)

3) FAILURE OF CAPABILITY (A FAILURE TO HAVE THE RIGHT RESOURCES)

4) FAILURE OF MANAGEMENT (THE FAILURE TO COORDINATE THE AVAILABLE RESOURCES AND INFRASTRUCTURE)

Challenge of Large-Scale Disaster Preparation and Management

UnclassifiedFor Public Use 47

Southwest Tecas Regional Advisory Council

Our Experience

A functioning regional trauma (EHC) system provides the framework for an effective response to large-scale disasters

Education and drills are not enough

Linked regional medical operations centers ( or MOCCs) critical to effective disaster response from all causes

UnclassifiedFor Public Use 48

a

Southwest Texas Regional Advisory Council

Managing Wide-Scale Disasters

UnclassifiedFor Public Use 49

Acute Health Care System

bull Critical for emergency response and treatment of acute illness or injury

bull Mostly private and public mix bull Services to individuals bull Distributed and complex

network of providers bull Decisions made clinically

within minutes to hours

Public Health System

bull Largely responsible for most significant health improvements

bull Safety and wellbeing of populations

bull Multidisciplinary science bull Mainly public with centralized

communication bull Decisions with deliberation

and testing usually takes days

EmergencyManagement System

Local State

Federal Emergency Management Response

These Three Systems Must Function Seamlessly and Flawlessly Together

Acute Health Care System

Public Health

Emergency Management

UnclassifiedFor Public Use 50

Communications Problems Common to failures Disasters

Unworkable and Must have a credible and untested plans workable solution to each of these problemsmdashif we are to improve disaster response Lack of coordinated

response UnclassifiedFor Public Use 51

MEDCOM

bull Trauma Transfers-500mo bull Air Medical Management bull Trauma Team Paging bull MCI load-balancing bull Navigation of mental health

patients via Law Enforcement directly topsychiatric facilities

UnclassifiedFor Public Use 52

D D

D D

How to Integrate Disaster Acute Care and Public Health Systems

bull Trauma MEDCOM Communications Center

bull Regional Medical Operations Center

bull Integrated with Local Emergency Operations Center(EOC)

bull Linked to State Emergency Operations Center

UnclassifiedFor Public Use

bull Linked to Federal Emergency Management System53

Southwest Texas Regional Aduisory Council Regional Medical Operations Center (RMOC)

UnclassifiedFor Public Use

Upregulated MEDCOMmdashdramatically enhanced data and comm Functional for 17 years in San Antonio bull Essential elements

bull Formal agreements insuring collaborationbull Representatives of all major stakeholders in one room-physical or virtualbull Formal communication link to the Emergency Operations Centers (EOC)bull Fault tolerant communications systemsbull Software systems ndashWebEOC software

bull bull bull

Monitor and coordinate all critical hospital capacity Monitor all critical public health data Monitor and coordinate all critical EMS agencies

bull Direct tie to the EOC and SOCbull EMTF functionmdashAbility to physically expand and adapt Emergency Medical Task

Forces amp Mobile Medical Units54

Regional Medical Operations Center (RMOC) Regional Medical Operations Center (RMOC)

UnclassifiedFor Public Use 55

Feasible Plan Must work in

real world conditions

UnclassifiedFor Public Use 56

Southwest Te11as Regional Adv isory Council

RMOC Abilities and Advantages

bull Situational AwarenessmdashRegional Consciousness bull Virtual expansion of bed capacity

bull Distribute to all regional facilitiesmdashnot just a few ndashMany Hands Make Light Work bull Proven many times over 15 yearsmdashdistribution of 1000s of patients over a few days

bull Enables health care regional response teams bull Multi-agency rescue teamsmdashswift water rescue etc bull Mobile medical unitsmdashtemporary hospital replacements or augments

bull Load balancing during a surge of patients bull Network with other regions ndash8 RMOC equivalents in Texas bull Integration of Public Health Acute Care and Disaster Management Systems

UnclassifiedFor Public Use 57

Vancouver

Seattle

Idaho Oregon

Nevada

San Francisco

California

lls Angeles

Montana No11 Dakota

Minnesota

South Dakcta

Wyoming

Wisconsin

Iowa Ne~raska

Toronto c ~New Y0rk Boston Detroit middot

ChicatJo middotimiddot New r ark

Denver Oli io

St Louis Kansas

K~ ntucilty Vitgin 1c1

tfort Ca r0 l1na

New Mexico Arlltansas

Atla11ta Oaas

Georgiamp

Texas

Houston

Monterrey C - Gulf of

Miami

RMOC Response and Function to COVID-19

UnclassifiedFor Public Use 58

INTERNAL REPORT - PHI DATA This report contains Protected Health Information and is not intended for public distribution

Date COVID+ Patients COVD+ in ICU

04212020 82

04202020 81 -

04192020 81

Normal

Part ici pating HCS COVID Data as of 0815 Zl-Apr-20

VentBed Data as of 0910 21-Apr-20

41

41

41

COVID+ on Ventilator

24

25

24

BTRAC

All Healthcare Systems

Available Vents I Total Vents Available Vents

554 713 7896

514 710 7296 - ~ -

555 704 7996

Healthcare System Stress Score

I

Available Staffed Total Staffed Available Staffed Beds Beds Beds

1752 4 730 3796

1792 4 700 3896 - - - - - 7 1635 4707 3596

Severe

UnclassifiedFor Public Use 59

INTERNAL REPORT - PHI DAT A This report contains Protected Health Information and is not intended for public distribution

San Antonio Healthcare Systems COVI D-19 Patient Count

Positive Patients on 4212020

Positive Patients Trend 312212020 - 412112020

322 327 411 4 6 4 11 4 16

Systems Reporting Daily Morning Data

Health Sys I Heal th Sys2 HS3 HS4 HSS HS6

PUI Patients on 4212020

82 50

PUI Patients Trend 312012020 - 42112020

80

60

40 38

20

o __ _________________ _

4 21 322 3 27 4 I 4 6 41 I 4 1 6 42 1

H Tuesday April Z1 2020 STll=IAC _c

TOT AL Patients on 4212020

132

TOTAL Patients Trend 312212020 - 412112020

150 151

100

50

o __ __________________ _

3122 327 4 1 4 16 4 1 1 4 16 42 1

UnclassifiedFor Public Use 60

HOSPITALS Due DAILY 0900 hrs Hospital PPE IDR Materials Status Medical Dashboard (Bed and Ventilator Status) httpserisstracorgeoc7

EMS Due WEEKLY Friday 1200 hrs httpswwwsurveymonkeycomrEMSPPE2

ALL OTHER Coalition and ARHC Members Due WEEKLY Friday 1200 hrs https www surveymonkeycomrRMOCPPEOuery

1900 041220

Number of Regional Hospitals Reporting PPE Shortfall amp Days Remaining Until Depletion 5 - 7 Da s 8 - 11 Da s 12 - 14 Da s 15+ Da s

0 8 14 5 Data derived from facilities Hospital PPE IDR Materials Status - Facilities listed have indicated a disruption in their supply chain for any of the following PPE N95s Surgical Masks Gowns Gloves Face Shields Goggles

UnclassifiedFor Public Use 61

1015

Weekly COVID-19 Update Epidemiology Program

39 191 97 Tota l Cases Reported Tota l Deaths Re po rted Ever Hospita lized Adm itted to ICU

VI

45

40

35

~ 30 ro u 0 25

1 20

sect 15 z

10

5

0

23

Cases of COVID-19 by Date of Illness Onset (n=880)1 and Cumulative by Date Reported Bexar County 4182020

Female( )Ma le 51 49

210 217 224 32 39 316 323 330 46 413

- Number of Cases - cumulative Cases

1 aased on cor1pleted d31 ai 3s or 4181020 a t 800 PM dditiomd crases 3re 1111der feview

1200

t moo V

QI VI ro u

800 0

~ QI 0

- 600 E 0

u

Nl z ii - 400 ~ _

ro S

- 200 E u

-0

CITY OF SAN ANTONIO METROPOLITAN HEALTH DISTRICT

so 276 Mechanica l Venti lat ion Recovered

Percentage of Cases by Raceethnicity

American IndianAlaska Native

Asian

Black

White

Hispanic

Other

Cases by Age Group

~~ I 39 4n1 i 300 sect 200 z

100 3 0 +------------------~~~~-~~ ----r-~ ~ ~ -

17

0-17 18-40 41-64 65+

Age Grou p in Yea rs

Median ace - 46 years (age range 0-100 years)

UnclassifiedFor Public Use 62

RMOCs Mobile Drive Through COVID-19 Testing over 268000 Square Miles

UnclassifiedFor Public Use 63

= sect111ntomo tprrssmiddotXrws uesce ~

NEW5

Texas San Antonio officials launch investigations of nursing home overrun by coronavirus

LaurenCan1ba Apri112Q20 UpdacedApfd-12020212pm fWBinGi P 0

COVJCgt-19 ~ uitefldid lifo iil5 w~ kriew it inTeitas tradeLmithequtiOllsyouw1nt

nswered illd the issues YMI think we

sAQllid be lnvmlgadllg lndodamp- )Our

email iind an pounditpessbullNllWS journ11Nt will

follow up

Hot Spot Evaluation and Coordination

UnclassifiedFor Public Use 64

RMOC Function in COVID-19 Response

bull Situational awareness bull Integration of public health acute health care and disaster

management functions bull Actionable data from consolidating public health and acute health

care data sources bull Controlling and coordinating hot-spots bull Drive through testing management across the entire State bull Ability to Load balance across multiple health systems and

organizations UnclassifiedFor Public Use 65

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

John Quiroz RN Nurse Manager Los Angeles County Emergency Medical Services

UnclassifiedFor Public Use 66

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Los Angeles (LA) County Medical Operations Coordination Cell (MOCC)

bull 247 Medical amp Health Coordinator for the County and Region I

bull Coordinate Patient Transfers and Transportation bull Coordinate medical and heath resource management bull 911 Providers Hospitals LTC Clinics Dialysis Surgical

67

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATION GATEWAY

Los Angeles County and Region I

68

ifornia Reg1ions

Coastal OES Region n

Southem oes Regiion I

Inl and OES Region IV

Soutiheim Santa Barbara OES Reg Ion VI

I

Kerrn

Los Angeles

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Normal Operations vs Emergency and Disaster Response

Normal Operationsbull DHS Hospital and Clini

System bull EMTALA Transfers bull Air Medical bull Hyperbaric Chamber bull MCI Patient

Destinations bull TransferTransport

c

Emergency Disaster bull Hospital evacuations bull Resource Request bull Alternate Care Sites ndash Mercy ndash LASH ndash IsolationQuarantine

bull TransferTransport bull Prehospital Care Policy

69

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Keys to Success

bull 247 Base of Operationsbull Communicationsndash Telephony Radio Internet ReddiNet

bull DOC Room to expand operation during disasterbull Information System to document and analyze all lines

of businessbull Trained and talented staffbull Planning and exercise

70

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

John Hick MD Hennepin Healthcare MN

UnclassifiedFor Public Use 71

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Minnesota SHCC bull Statewide Healthcare Coordination Centerbull Located at State EOC as well as virtual ndash roughly

40 people directly engaged including regionalleads

bull Joint MDH HSEM MHA 8 regional MN coalitionconstruct

bull Main areas of planning responsendash ndash ndash ndash ndash

Referrals and transfers Alternate care sites Long term care ndash reactive and proactive PPE policy and acquisition Ventilator medical supply acquisition

72

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Referrals and Transfers bull Single phone number for LTC issues including hospital discharge and

COVID + patient support (eg assisted living transfer to COVID +designated SNF)

bull Co-located with SEOC public hotline but different staffing numbers bull Single (separate) phone number for ICU referrals ndash Mainly for greater MN but also inter-metro ndash Awareness of resources on MnTrac and real-time health system

information ndash Also provides direct connection to critical care consultation ndash May also be used to make triage decisions if referral needed and

no resources available (care-in-place recommendations) ndash May also be used to distribute load

73

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Staffing bull

bull

bull

bull

Call-taker ndash Medical background preferred ndash ndash

Gatekeeper for referral to SME May connect caller with resources and then referrals handled per usual

Shift Supervisor ndash ndash

Clinical background and experience with bed placement (eg house nursing supervisor) Manages information resource availability with facilities and more complicatedsituations

Clinician on-call ndash ndash

Critical care Contacts with each major health system critical care for ECMO and other resourceallocation situations

Unit supervisor ndash Works with SHCC manager on overall operations processes protocols

74

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Triggers

bull

bull

LTC ndash ndash ndash

Difficulty obtaining hospital discharges for LTC patients Achieved and hotline operational (Note ndash hotline also coordinates connections to infection preventioncontrol MDH Health Regulation Division palliative care consultations and can trigger strike team evaluation staffing support transfer support)

ICU ndash ndash ndash

lt 10 ICU beds available statewide Request from MHA or a coalition due to difficulty coordinating destinations Further triggers for engagement of clinician at request or when no ICU bedsavailable for reasonable match

75

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Other uses considerations

bull Matching to EMS transport services bull Patient ICU transfer considerations ndash Need for higher level of care ndash first priority ndash ECMO ventilators etc

bull Patients presenting to facility that lacks appropriate resources atbaseline

ndash

ndash

Load balancing ndash second priority bull Convalescent patients bull

bull

Intubated and stable patients (regional ndash if significant capacity under-utilized) Riskbenefit considerations

Resource movement ndash eg ventilators (vs anesthesia machines) or staff (virtual or in-person)

76

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Question amp Answer

77

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Contact Us

asprtraciehhsgov 1-844-5-TRACIE askasprtraciehhsgov

78

  • Developing a Healthcare Coalition Pediatric Surge Annex
  • ASPR TRACIE Three Domains
  • Resources
  • Overview of AAP and Pediatric Centers of Excellence
  • Overview of AAP and Pediatric Centers of Excellence
  • Executive Summary
  • MOCCs Problem Statement
  • A MOCC Aims to
  • MOCCs Concept
  • MOCCs | General Activity Summary
  • MOCCs Toolkit
  • Deanna Dahl-Grove MD FAAP Associate Professor Pediatric Emergency Medicine Rainbow Babies and Childrenrsquos Hospital Member AAP CoDPR Executive Committee13
  • Western Washington MOCC
  • King County LTCF Outbreak
  • Single LTCF - Single Hospital
  • Medical Operations Coordinating Cell
  • Regional COVID Coordinating Center ndash Western Washington
  • Two Surveillance Pillars of the RC3
  • Two Coordination Pillars of the RC3
  • Emergency Response Platform - Microsoft
  • Emergency Response Platform - Microsoft
  • Christopher Newton MD13Associate Professor of Surgery Division of Pediatric Surgery Director of Trauma Care UCSF Benioff Childrenrsquos Hospital Oakland13
  • Michiganrsquos Healthcare Preparedness Program
  • Michigan COVID-19
  • Michigan COVID-19
  • Detroit vs New York City
  • Detroit vs New York City
  • Michigan Healthcare Surge Strategy Goal
  • Michigan Healthcare Surge Strategy Components
  • Relief Hospitals vs Alternate Care Sites
  • Relief Hospital ldquoAskrdquo
  • Relief Hospitals and Patient Redistribution
  • Statewide Inter-Hospital Coordination Unit
  • MOCCs and Patient Redistribution
  • EMResource Relief Hospital Participation
  • MOCC-Facilitated vs Direct Contact Transfers
  • Patient Redistribution ndash 5 Key Elements
  • Relief Hospital Recruitment Challenges
  • Michigan Patient Transfers (41 to 420)
  • MOCCs in Michigan
  • Summary
  • Sarita Chung MD FAAP13Director of Disaster Preparedness Division of Emergency Medicine Childrenrsquos Hospital Boston Member American Academy of Pediatrics (AAP) Council on Disaster Preparedness and Recovery13
  • Regional Disaster Response in Texas Implementation of the RMOC Concept
  • Introduction
  • The Texas Trauma System
  • EHC System Complex Problem Solving
  • 911 Commission
  • Our Experience
  • Managing Wide-Scale Disasters
  • Acute Health Care SystemPublic Health Emergency Management
  • Problems Common to DisastersMust have a credible and workable solution to each of these problemsmdashif we are to improve disaster response
  • MEDCOM
  • How to Integrate Disaster Acute Care and Public Health Systems
  • Regional Medical Operations Center(RMOC)
  • Regional Medical Operations Center
  • Feasible Plan Must work in real world conditions
  • RMOC Abilities and Advantages
  • RMOC Response and Function to COVID-19
  • STRAC Report
  • STRAC Report
  • STRAC Report
  • Weekly COVID-19 Update
  • RMOCsMobile Drive Through COVID-19 Testing over 268000 Square Miles
  • Hot Spot Evaluation and Coordination
  • RMOC Function in COVID-19 Response
  • Moderator Roundtable
  • Los Angeles (LA) County Medical Operations Coordination Cell (MOCC)
  • Los Angeles County and Region I
  • Normal Operations vs Emergency and DisasterResponse
  • Keys to Success
  • Moderator Roundtable
  • Minnesota SHCC
  • Referrals and Transfers
  • Staffing
  • Triggers
  • Other uses considerations
  • Question amp Answer
  • Contact Us

~ University - Health System

Regional Disaster Response in Texas Implementation of the

RMOC Concept Ronald M Stewart Eric Epley Brian Eastridge Dudley Wait Joe Palifini Dave Miramontes Craig Cooley Donald

Jenkins and the Southwest Texas Regional Advisory Council Team and

Texas Emergency Medical Task Force Region Leaders

ASPR Tracie Webinar April 24 2020

UnclassifiedFor Public Use 43

SouchweGt Tebullas Region1il Aduisory Council

Introduction

UnclassifiedFor Public Use

bull

bull

Trauma system development

bull Routine multiple small-scale disasters

bull Structured cooperation and communication Trauma system infrastructure for

bull bull

Disaster Stroke STEMI Mental Health Perinatal

bull Trauma System Complete Evolution to EmergencyHealth Care SystemmdashWill use Trauma System andEmergency Health Care System interchangeably

bull Health Care Coalition

bull Right Patient Right Place Right Time 44

THE TEXAS TRAUMA SYSTEM

UnclassifiedFor Public Use

22 TRAUMA SERVICE AREAS

REGIONAL ADVISORY COUNCILS

TRAUMA CENTER DESIGNATIONS

STANDARDS OF CARE

HOSPITAL PREPAREDNESS GRANTS

CONSISTENCY THROUGHOUT URBAN SUBURBAN RURAL AND

FRONTIER

45

Southwest Teus Regional Ad11lsory Council

l The Committee -~

on Trauma 1 middot

EHC System Complex Problem Solving

bull Maximally inclusive with respect to stakeholders bull Dialogue and consensus centered upon bull Whatrsquos the right thing to do for the patient or population being served

bull Timely bull Structured cooperation bull Communication ndash Robust and redundant bull Actionable data

bull Bias for action bull Performance improvement processes

UnclassifiedFor Public Use 46

911 Commission

1) FAILURE OF IMAGINATION

2) FAILURE OF POLICY (A FAILURE TO HAVE THE RIGHT INFRASTRUCTURE IN PLACE)

3) FAILURE OF CAPABILITY (A FAILURE TO HAVE THE RIGHT RESOURCES)

4) FAILURE OF MANAGEMENT (THE FAILURE TO COORDINATE THE AVAILABLE RESOURCES AND INFRASTRUCTURE)

Challenge of Large-Scale Disaster Preparation and Management

UnclassifiedFor Public Use 47

Southwest Tecas Regional Advisory Council

Our Experience

A functioning regional trauma (EHC) system provides the framework for an effective response to large-scale disasters

Education and drills are not enough

Linked regional medical operations centers ( or MOCCs) critical to effective disaster response from all causes

UnclassifiedFor Public Use 48

a

Southwest Texas Regional Advisory Council

Managing Wide-Scale Disasters

UnclassifiedFor Public Use 49

Acute Health Care System

bull Critical for emergency response and treatment of acute illness or injury

bull Mostly private and public mix bull Services to individuals bull Distributed and complex

network of providers bull Decisions made clinically

within minutes to hours

Public Health System

bull Largely responsible for most significant health improvements

bull Safety and wellbeing of populations

bull Multidisciplinary science bull Mainly public with centralized

communication bull Decisions with deliberation

and testing usually takes days

EmergencyManagement System

Local State

Federal Emergency Management Response

These Three Systems Must Function Seamlessly and Flawlessly Together

Acute Health Care System

Public Health

Emergency Management

UnclassifiedFor Public Use 50

Communications Problems Common to failures Disasters

Unworkable and Must have a credible and untested plans workable solution to each of these problemsmdashif we are to improve disaster response Lack of coordinated

response UnclassifiedFor Public Use 51

MEDCOM

bull Trauma Transfers-500mo bull Air Medical Management bull Trauma Team Paging bull MCI load-balancing bull Navigation of mental health

patients via Law Enforcement directly topsychiatric facilities

UnclassifiedFor Public Use 52

D D

D D

How to Integrate Disaster Acute Care and Public Health Systems

bull Trauma MEDCOM Communications Center

bull Regional Medical Operations Center

bull Integrated with Local Emergency Operations Center(EOC)

bull Linked to State Emergency Operations Center

UnclassifiedFor Public Use

bull Linked to Federal Emergency Management System53

Southwest Texas Regional Aduisory Council Regional Medical Operations Center (RMOC)

UnclassifiedFor Public Use

Upregulated MEDCOMmdashdramatically enhanced data and comm Functional for 17 years in San Antonio bull Essential elements

bull Formal agreements insuring collaborationbull Representatives of all major stakeholders in one room-physical or virtualbull Formal communication link to the Emergency Operations Centers (EOC)bull Fault tolerant communications systemsbull Software systems ndashWebEOC software

bull bull bull

Monitor and coordinate all critical hospital capacity Monitor all critical public health data Monitor and coordinate all critical EMS agencies

bull Direct tie to the EOC and SOCbull EMTF functionmdashAbility to physically expand and adapt Emergency Medical Task

Forces amp Mobile Medical Units54

Regional Medical Operations Center (RMOC) Regional Medical Operations Center (RMOC)

UnclassifiedFor Public Use 55

Feasible Plan Must work in

real world conditions

UnclassifiedFor Public Use 56

Southwest Te11as Regional Adv isory Council

RMOC Abilities and Advantages

bull Situational AwarenessmdashRegional Consciousness bull Virtual expansion of bed capacity

bull Distribute to all regional facilitiesmdashnot just a few ndashMany Hands Make Light Work bull Proven many times over 15 yearsmdashdistribution of 1000s of patients over a few days

bull Enables health care regional response teams bull Multi-agency rescue teamsmdashswift water rescue etc bull Mobile medical unitsmdashtemporary hospital replacements or augments

bull Load balancing during a surge of patients bull Network with other regions ndash8 RMOC equivalents in Texas bull Integration of Public Health Acute Care and Disaster Management Systems

UnclassifiedFor Public Use 57

Vancouver

Seattle

Idaho Oregon

Nevada

San Francisco

California

lls Angeles

Montana No11 Dakota

Minnesota

South Dakcta

Wyoming

Wisconsin

Iowa Ne~raska

Toronto c ~New Y0rk Boston Detroit middot

ChicatJo middotimiddot New r ark

Denver Oli io

St Louis Kansas

K~ ntucilty Vitgin 1c1

tfort Ca r0 l1na

New Mexico Arlltansas

Atla11ta Oaas

Georgiamp

Texas

Houston

Monterrey C - Gulf of

Miami

RMOC Response and Function to COVID-19

UnclassifiedFor Public Use 58

INTERNAL REPORT - PHI DATA This report contains Protected Health Information and is not intended for public distribution

Date COVID+ Patients COVD+ in ICU

04212020 82

04202020 81 -

04192020 81

Normal

Part ici pating HCS COVID Data as of 0815 Zl-Apr-20

VentBed Data as of 0910 21-Apr-20

41

41

41

COVID+ on Ventilator

24

25

24

BTRAC

All Healthcare Systems

Available Vents I Total Vents Available Vents

554 713 7896

514 710 7296 - ~ -

555 704 7996

Healthcare System Stress Score

I

Available Staffed Total Staffed Available Staffed Beds Beds Beds

1752 4 730 3796

1792 4 700 3896 - - - - - 7 1635 4707 3596

Severe

UnclassifiedFor Public Use 59

INTERNAL REPORT - PHI DAT A This report contains Protected Health Information and is not intended for public distribution

San Antonio Healthcare Systems COVI D-19 Patient Count

Positive Patients on 4212020

Positive Patients Trend 312212020 - 412112020

322 327 411 4 6 4 11 4 16

Systems Reporting Daily Morning Data

Health Sys I Heal th Sys2 HS3 HS4 HSS HS6

PUI Patients on 4212020

82 50

PUI Patients Trend 312012020 - 42112020

80

60

40 38

20

o __ _________________ _

4 21 322 3 27 4 I 4 6 41 I 4 1 6 42 1

H Tuesday April Z1 2020 STll=IAC _c

TOT AL Patients on 4212020

132

TOTAL Patients Trend 312212020 - 412112020

150 151

100

50

o __ __________________ _

3122 327 4 1 4 16 4 1 1 4 16 42 1

UnclassifiedFor Public Use 60

HOSPITALS Due DAILY 0900 hrs Hospital PPE IDR Materials Status Medical Dashboard (Bed and Ventilator Status) httpserisstracorgeoc7

EMS Due WEEKLY Friday 1200 hrs httpswwwsurveymonkeycomrEMSPPE2

ALL OTHER Coalition and ARHC Members Due WEEKLY Friday 1200 hrs https www surveymonkeycomrRMOCPPEOuery

1900 041220

Number of Regional Hospitals Reporting PPE Shortfall amp Days Remaining Until Depletion 5 - 7 Da s 8 - 11 Da s 12 - 14 Da s 15+ Da s

0 8 14 5 Data derived from facilities Hospital PPE IDR Materials Status - Facilities listed have indicated a disruption in their supply chain for any of the following PPE N95s Surgical Masks Gowns Gloves Face Shields Goggles

UnclassifiedFor Public Use 61

1015

Weekly COVID-19 Update Epidemiology Program

39 191 97 Tota l Cases Reported Tota l Deaths Re po rted Ever Hospita lized Adm itted to ICU

VI

45

40

35

~ 30 ro u 0 25

1 20

sect 15 z

10

5

0

23

Cases of COVID-19 by Date of Illness Onset (n=880)1 and Cumulative by Date Reported Bexar County 4182020

Female( )Ma le 51 49

210 217 224 32 39 316 323 330 46 413

- Number of Cases - cumulative Cases

1 aased on cor1pleted d31 ai 3s or 4181020 a t 800 PM dditiomd crases 3re 1111der feview

1200

t moo V

QI VI ro u

800 0

~ QI 0

- 600 E 0

u

Nl z ii - 400 ~ _

ro S

- 200 E u

-0

CITY OF SAN ANTONIO METROPOLITAN HEALTH DISTRICT

so 276 Mechanica l Venti lat ion Recovered

Percentage of Cases by Raceethnicity

American IndianAlaska Native

Asian

Black

White

Hispanic

Other

Cases by Age Group

~~ I 39 4n1 i 300 sect 200 z

100 3 0 +------------------~~~~-~~ ----r-~ ~ ~ -

17

0-17 18-40 41-64 65+

Age Grou p in Yea rs

Median ace - 46 years (age range 0-100 years)

UnclassifiedFor Public Use 62

RMOCs Mobile Drive Through COVID-19 Testing over 268000 Square Miles

UnclassifiedFor Public Use 63

= sect111ntomo tprrssmiddotXrws uesce ~

NEW5

Texas San Antonio officials launch investigations of nursing home overrun by coronavirus

LaurenCan1ba Apri112Q20 UpdacedApfd-12020212pm fWBinGi P 0

COVJCgt-19 ~ uitefldid lifo iil5 w~ kriew it inTeitas tradeLmithequtiOllsyouw1nt

nswered illd the issues YMI think we

sAQllid be lnvmlgadllg lndodamp- )Our

email iind an pounditpessbullNllWS journ11Nt will

follow up

Hot Spot Evaluation and Coordination

UnclassifiedFor Public Use 64

RMOC Function in COVID-19 Response

bull Situational awareness bull Integration of public health acute health care and disaster

management functions bull Actionable data from consolidating public health and acute health

care data sources bull Controlling and coordinating hot-spots bull Drive through testing management across the entire State bull Ability to Load balance across multiple health systems and

organizations UnclassifiedFor Public Use 65

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

John Quiroz RN Nurse Manager Los Angeles County Emergency Medical Services

UnclassifiedFor Public Use 66

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Los Angeles (LA) County Medical Operations Coordination Cell (MOCC)

bull 247 Medical amp Health Coordinator for the County and Region I

bull Coordinate Patient Transfers and Transportation bull Coordinate medical and heath resource management bull 911 Providers Hospitals LTC Clinics Dialysis Surgical

67

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATION GATEWAY

Los Angeles County and Region I

68

ifornia Reg1ions

Coastal OES Region n

Southem oes Regiion I

Inl and OES Region IV

Soutiheim Santa Barbara OES Reg Ion VI

I

Kerrn

Los Angeles

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Normal Operations vs Emergency and Disaster Response

Normal Operationsbull DHS Hospital and Clini

System bull EMTALA Transfers bull Air Medical bull Hyperbaric Chamber bull MCI Patient

Destinations bull TransferTransport

c

Emergency Disaster bull Hospital evacuations bull Resource Request bull Alternate Care Sites ndash Mercy ndash LASH ndash IsolationQuarantine

bull TransferTransport bull Prehospital Care Policy

69

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Keys to Success

bull 247 Base of Operationsbull Communicationsndash Telephony Radio Internet ReddiNet

bull DOC Room to expand operation during disasterbull Information System to document and analyze all lines

of businessbull Trained and talented staffbull Planning and exercise

70

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

John Hick MD Hennepin Healthcare MN

UnclassifiedFor Public Use 71

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Minnesota SHCC bull Statewide Healthcare Coordination Centerbull Located at State EOC as well as virtual ndash roughly

40 people directly engaged including regionalleads

bull Joint MDH HSEM MHA 8 regional MN coalitionconstruct

bull Main areas of planning responsendash ndash ndash ndash ndash

Referrals and transfers Alternate care sites Long term care ndash reactive and proactive PPE policy and acquisition Ventilator medical supply acquisition

72

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Referrals and Transfers bull Single phone number for LTC issues including hospital discharge and

COVID + patient support (eg assisted living transfer to COVID +designated SNF)

bull Co-located with SEOC public hotline but different staffing numbers bull Single (separate) phone number for ICU referrals ndash Mainly for greater MN but also inter-metro ndash Awareness of resources on MnTrac and real-time health system

information ndash Also provides direct connection to critical care consultation ndash May also be used to make triage decisions if referral needed and

no resources available (care-in-place recommendations) ndash May also be used to distribute load

73

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Staffing bull

bull

bull

bull

Call-taker ndash Medical background preferred ndash ndash

Gatekeeper for referral to SME May connect caller with resources and then referrals handled per usual

Shift Supervisor ndash ndash

Clinical background and experience with bed placement (eg house nursing supervisor) Manages information resource availability with facilities and more complicatedsituations

Clinician on-call ndash ndash

Critical care Contacts with each major health system critical care for ECMO and other resourceallocation situations

Unit supervisor ndash Works with SHCC manager on overall operations processes protocols

74

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Triggers

bull

bull

LTC ndash ndash ndash

Difficulty obtaining hospital discharges for LTC patients Achieved and hotline operational (Note ndash hotline also coordinates connections to infection preventioncontrol MDH Health Regulation Division palliative care consultations and can trigger strike team evaluation staffing support transfer support)

ICU ndash ndash ndash

lt 10 ICU beds available statewide Request from MHA or a coalition due to difficulty coordinating destinations Further triggers for engagement of clinician at request or when no ICU bedsavailable for reasonable match

75

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Other uses considerations

bull Matching to EMS transport services bull Patient ICU transfer considerations ndash Need for higher level of care ndash first priority ndash ECMO ventilators etc

bull Patients presenting to facility that lacks appropriate resources atbaseline

ndash

ndash

Load balancing ndash second priority bull Convalescent patients bull

bull

Intubated and stable patients (regional ndash if significant capacity under-utilized) Riskbenefit considerations

Resource movement ndash eg ventilators (vs anesthesia machines) or staff (virtual or in-person)

76

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Question amp Answer

77

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Contact Us

asprtraciehhsgov 1-844-5-TRACIE askasprtraciehhsgov

78

  • Developing a Healthcare Coalition Pediatric Surge Annex
  • ASPR TRACIE Three Domains
  • Resources
  • Overview of AAP and Pediatric Centers of Excellence
  • Overview of AAP and Pediatric Centers of Excellence
  • Executive Summary
  • MOCCs Problem Statement
  • A MOCC Aims to
  • MOCCs Concept
  • MOCCs | General Activity Summary
  • MOCCs Toolkit
  • Deanna Dahl-Grove MD FAAP Associate Professor Pediatric Emergency Medicine Rainbow Babies and Childrenrsquos Hospital Member AAP CoDPR Executive Committee13
  • Western Washington MOCC
  • King County LTCF Outbreak
  • Single LTCF - Single Hospital
  • Medical Operations Coordinating Cell
  • Regional COVID Coordinating Center ndash Western Washington
  • Two Surveillance Pillars of the RC3
  • Two Coordination Pillars of the RC3
  • Emergency Response Platform - Microsoft
  • Emergency Response Platform - Microsoft
  • Christopher Newton MD13Associate Professor of Surgery Division of Pediatric Surgery Director of Trauma Care UCSF Benioff Childrenrsquos Hospital Oakland13
  • Michiganrsquos Healthcare Preparedness Program
  • Michigan COVID-19
  • Michigan COVID-19
  • Detroit vs New York City
  • Detroit vs New York City
  • Michigan Healthcare Surge Strategy Goal
  • Michigan Healthcare Surge Strategy Components
  • Relief Hospitals vs Alternate Care Sites
  • Relief Hospital ldquoAskrdquo
  • Relief Hospitals and Patient Redistribution
  • Statewide Inter-Hospital Coordination Unit
  • MOCCs and Patient Redistribution
  • EMResource Relief Hospital Participation
  • MOCC-Facilitated vs Direct Contact Transfers
  • Patient Redistribution ndash 5 Key Elements
  • Relief Hospital Recruitment Challenges
  • Michigan Patient Transfers (41 to 420)
  • MOCCs in Michigan
  • Summary
  • Sarita Chung MD FAAP13Director of Disaster Preparedness Division of Emergency Medicine Childrenrsquos Hospital Boston Member American Academy of Pediatrics (AAP) Council on Disaster Preparedness and Recovery13
  • Regional Disaster Response in Texas Implementation of the RMOC Concept
  • Introduction
  • The Texas Trauma System
  • EHC System Complex Problem Solving
  • 911 Commission
  • Our Experience
  • Managing Wide-Scale Disasters
  • Acute Health Care SystemPublic Health Emergency Management
  • Problems Common to DisastersMust have a credible and workable solution to each of these problemsmdashif we are to improve disaster response
  • MEDCOM
  • How to Integrate Disaster Acute Care and Public Health Systems
  • Regional Medical Operations Center(RMOC)
  • Regional Medical Operations Center
  • Feasible Plan Must work in real world conditions
  • RMOC Abilities and Advantages
  • RMOC Response and Function to COVID-19
  • STRAC Report
  • STRAC Report
  • STRAC Report
  • Weekly COVID-19 Update
  • RMOCsMobile Drive Through COVID-19 Testing over 268000 Square Miles
  • Hot Spot Evaluation and Coordination
  • RMOC Function in COVID-19 Response
  • Moderator Roundtable
  • Los Angeles (LA) County Medical Operations Coordination Cell (MOCC)
  • Los Angeles County and Region I
  • Normal Operations vs Emergency and DisasterResponse
  • Keys to Success
  • Moderator Roundtable
  • Minnesota SHCC
  • Referrals and Transfers
  • Staffing
  • Triggers
  • Other uses considerations
  • Question amp Answer
  • Contact Us

SouchweGt Tebullas Region1il Aduisory Council

Introduction

UnclassifiedFor Public Use

bull

bull

Trauma system development

bull Routine multiple small-scale disasters

bull Structured cooperation and communication Trauma system infrastructure for

bull bull

Disaster Stroke STEMI Mental Health Perinatal

bull Trauma System Complete Evolution to EmergencyHealth Care SystemmdashWill use Trauma System andEmergency Health Care System interchangeably

bull Health Care Coalition

bull Right Patient Right Place Right Time 44

THE TEXAS TRAUMA SYSTEM

UnclassifiedFor Public Use

22 TRAUMA SERVICE AREAS

REGIONAL ADVISORY COUNCILS

TRAUMA CENTER DESIGNATIONS

STANDARDS OF CARE

HOSPITAL PREPAREDNESS GRANTS

CONSISTENCY THROUGHOUT URBAN SUBURBAN RURAL AND

FRONTIER

45

Southwest Teus Regional Ad11lsory Council

l The Committee -~

on Trauma 1 middot

EHC System Complex Problem Solving

bull Maximally inclusive with respect to stakeholders bull Dialogue and consensus centered upon bull Whatrsquos the right thing to do for the patient or population being served

bull Timely bull Structured cooperation bull Communication ndash Robust and redundant bull Actionable data

bull Bias for action bull Performance improvement processes

UnclassifiedFor Public Use 46

911 Commission

1) FAILURE OF IMAGINATION

2) FAILURE OF POLICY (A FAILURE TO HAVE THE RIGHT INFRASTRUCTURE IN PLACE)

3) FAILURE OF CAPABILITY (A FAILURE TO HAVE THE RIGHT RESOURCES)

4) FAILURE OF MANAGEMENT (THE FAILURE TO COORDINATE THE AVAILABLE RESOURCES AND INFRASTRUCTURE)

Challenge of Large-Scale Disaster Preparation and Management

UnclassifiedFor Public Use 47

Southwest Tecas Regional Advisory Council

Our Experience

A functioning regional trauma (EHC) system provides the framework for an effective response to large-scale disasters

Education and drills are not enough

Linked regional medical operations centers ( or MOCCs) critical to effective disaster response from all causes

UnclassifiedFor Public Use 48

a

Southwest Texas Regional Advisory Council

Managing Wide-Scale Disasters

UnclassifiedFor Public Use 49

Acute Health Care System

bull Critical for emergency response and treatment of acute illness or injury

bull Mostly private and public mix bull Services to individuals bull Distributed and complex

network of providers bull Decisions made clinically

within minutes to hours

Public Health System

bull Largely responsible for most significant health improvements

bull Safety and wellbeing of populations

bull Multidisciplinary science bull Mainly public with centralized

communication bull Decisions with deliberation

and testing usually takes days

EmergencyManagement System

Local State

Federal Emergency Management Response

These Three Systems Must Function Seamlessly and Flawlessly Together

Acute Health Care System

Public Health

Emergency Management

UnclassifiedFor Public Use 50

Communications Problems Common to failures Disasters

Unworkable and Must have a credible and untested plans workable solution to each of these problemsmdashif we are to improve disaster response Lack of coordinated

response UnclassifiedFor Public Use 51

MEDCOM

bull Trauma Transfers-500mo bull Air Medical Management bull Trauma Team Paging bull MCI load-balancing bull Navigation of mental health

patients via Law Enforcement directly topsychiatric facilities

UnclassifiedFor Public Use 52

D D

D D

How to Integrate Disaster Acute Care and Public Health Systems

bull Trauma MEDCOM Communications Center

bull Regional Medical Operations Center

bull Integrated with Local Emergency Operations Center(EOC)

bull Linked to State Emergency Operations Center

UnclassifiedFor Public Use

bull Linked to Federal Emergency Management System53

Southwest Texas Regional Aduisory Council Regional Medical Operations Center (RMOC)

UnclassifiedFor Public Use

Upregulated MEDCOMmdashdramatically enhanced data and comm Functional for 17 years in San Antonio bull Essential elements

bull Formal agreements insuring collaborationbull Representatives of all major stakeholders in one room-physical or virtualbull Formal communication link to the Emergency Operations Centers (EOC)bull Fault tolerant communications systemsbull Software systems ndashWebEOC software

bull bull bull

Monitor and coordinate all critical hospital capacity Monitor all critical public health data Monitor and coordinate all critical EMS agencies

bull Direct tie to the EOC and SOCbull EMTF functionmdashAbility to physically expand and adapt Emergency Medical Task

Forces amp Mobile Medical Units54

Regional Medical Operations Center (RMOC) Regional Medical Operations Center (RMOC)

UnclassifiedFor Public Use 55

Feasible Plan Must work in

real world conditions

UnclassifiedFor Public Use 56

Southwest Te11as Regional Adv isory Council

RMOC Abilities and Advantages

bull Situational AwarenessmdashRegional Consciousness bull Virtual expansion of bed capacity

bull Distribute to all regional facilitiesmdashnot just a few ndashMany Hands Make Light Work bull Proven many times over 15 yearsmdashdistribution of 1000s of patients over a few days

bull Enables health care regional response teams bull Multi-agency rescue teamsmdashswift water rescue etc bull Mobile medical unitsmdashtemporary hospital replacements or augments

bull Load balancing during a surge of patients bull Network with other regions ndash8 RMOC equivalents in Texas bull Integration of Public Health Acute Care and Disaster Management Systems

UnclassifiedFor Public Use 57

Vancouver

Seattle

Idaho Oregon

Nevada

San Francisco

California

lls Angeles

Montana No11 Dakota

Minnesota

South Dakcta

Wyoming

Wisconsin

Iowa Ne~raska

Toronto c ~New Y0rk Boston Detroit middot

ChicatJo middotimiddot New r ark

Denver Oli io

St Louis Kansas

K~ ntucilty Vitgin 1c1

tfort Ca r0 l1na

New Mexico Arlltansas

Atla11ta Oaas

Georgiamp

Texas

Houston

Monterrey C - Gulf of

Miami

RMOC Response and Function to COVID-19

UnclassifiedFor Public Use 58

INTERNAL REPORT - PHI DATA This report contains Protected Health Information and is not intended for public distribution

Date COVID+ Patients COVD+ in ICU

04212020 82

04202020 81 -

04192020 81

Normal

Part ici pating HCS COVID Data as of 0815 Zl-Apr-20

VentBed Data as of 0910 21-Apr-20

41

41

41

COVID+ on Ventilator

24

25

24

BTRAC

All Healthcare Systems

Available Vents I Total Vents Available Vents

554 713 7896

514 710 7296 - ~ -

555 704 7996

Healthcare System Stress Score

I

Available Staffed Total Staffed Available Staffed Beds Beds Beds

1752 4 730 3796

1792 4 700 3896 - - - - - 7 1635 4707 3596

Severe

UnclassifiedFor Public Use 59

INTERNAL REPORT - PHI DAT A This report contains Protected Health Information and is not intended for public distribution

San Antonio Healthcare Systems COVI D-19 Patient Count

Positive Patients on 4212020

Positive Patients Trend 312212020 - 412112020

322 327 411 4 6 4 11 4 16

Systems Reporting Daily Morning Data

Health Sys I Heal th Sys2 HS3 HS4 HSS HS6

PUI Patients on 4212020

82 50

PUI Patients Trend 312012020 - 42112020

80

60

40 38

20

o __ _________________ _

4 21 322 3 27 4 I 4 6 41 I 4 1 6 42 1

H Tuesday April Z1 2020 STll=IAC _c

TOT AL Patients on 4212020

132

TOTAL Patients Trend 312212020 - 412112020

150 151

100

50

o __ __________________ _

3122 327 4 1 4 16 4 1 1 4 16 42 1

UnclassifiedFor Public Use 60

HOSPITALS Due DAILY 0900 hrs Hospital PPE IDR Materials Status Medical Dashboard (Bed and Ventilator Status) httpserisstracorgeoc7

EMS Due WEEKLY Friday 1200 hrs httpswwwsurveymonkeycomrEMSPPE2

ALL OTHER Coalition and ARHC Members Due WEEKLY Friday 1200 hrs https www surveymonkeycomrRMOCPPEOuery

1900 041220

Number of Regional Hospitals Reporting PPE Shortfall amp Days Remaining Until Depletion 5 - 7 Da s 8 - 11 Da s 12 - 14 Da s 15+ Da s

0 8 14 5 Data derived from facilities Hospital PPE IDR Materials Status - Facilities listed have indicated a disruption in their supply chain for any of the following PPE N95s Surgical Masks Gowns Gloves Face Shields Goggles

UnclassifiedFor Public Use 61

1015

Weekly COVID-19 Update Epidemiology Program

39 191 97 Tota l Cases Reported Tota l Deaths Re po rted Ever Hospita lized Adm itted to ICU

VI

45

40

35

~ 30 ro u 0 25

1 20

sect 15 z

10

5

0

23

Cases of COVID-19 by Date of Illness Onset (n=880)1 and Cumulative by Date Reported Bexar County 4182020

Female( )Ma le 51 49

210 217 224 32 39 316 323 330 46 413

- Number of Cases - cumulative Cases

1 aased on cor1pleted d31 ai 3s or 4181020 a t 800 PM dditiomd crases 3re 1111der feview

1200

t moo V

QI VI ro u

800 0

~ QI 0

- 600 E 0

u

Nl z ii - 400 ~ _

ro S

- 200 E u

-0

CITY OF SAN ANTONIO METROPOLITAN HEALTH DISTRICT

so 276 Mechanica l Venti lat ion Recovered

Percentage of Cases by Raceethnicity

American IndianAlaska Native

Asian

Black

White

Hispanic

Other

Cases by Age Group

~~ I 39 4n1 i 300 sect 200 z

100 3 0 +------------------~~~~-~~ ----r-~ ~ ~ -

17

0-17 18-40 41-64 65+

Age Grou p in Yea rs

Median ace - 46 years (age range 0-100 years)

UnclassifiedFor Public Use 62

RMOCs Mobile Drive Through COVID-19 Testing over 268000 Square Miles

UnclassifiedFor Public Use 63

= sect111ntomo tprrssmiddotXrws uesce ~

NEW5

Texas San Antonio officials launch investigations of nursing home overrun by coronavirus

LaurenCan1ba Apri112Q20 UpdacedApfd-12020212pm fWBinGi P 0

COVJCgt-19 ~ uitefldid lifo iil5 w~ kriew it inTeitas tradeLmithequtiOllsyouw1nt

nswered illd the issues YMI think we

sAQllid be lnvmlgadllg lndodamp- )Our

email iind an pounditpessbullNllWS journ11Nt will

follow up

Hot Spot Evaluation and Coordination

UnclassifiedFor Public Use 64

RMOC Function in COVID-19 Response

bull Situational awareness bull Integration of public health acute health care and disaster

management functions bull Actionable data from consolidating public health and acute health

care data sources bull Controlling and coordinating hot-spots bull Drive through testing management across the entire State bull Ability to Load balance across multiple health systems and

organizations UnclassifiedFor Public Use 65

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

John Quiroz RN Nurse Manager Los Angeles County Emergency Medical Services

UnclassifiedFor Public Use 66

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Los Angeles (LA) County Medical Operations Coordination Cell (MOCC)

bull 247 Medical amp Health Coordinator for the County and Region I

bull Coordinate Patient Transfers and Transportation bull Coordinate medical and heath resource management bull 911 Providers Hospitals LTC Clinics Dialysis Surgical

67

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATION GATEWAY

Los Angeles County and Region I

68

ifornia Reg1ions

Coastal OES Region n

Southem oes Regiion I

Inl and OES Region IV

Soutiheim Santa Barbara OES Reg Ion VI

I

Kerrn

Los Angeles

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Normal Operations vs Emergency and Disaster Response

Normal Operationsbull DHS Hospital and Clini

System bull EMTALA Transfers bull Air Medical bull Hyperbaric Chamber bull MCI Patient

Destinations bull TransferTransport

c

Emergency Disaster bull Hospital evacuations bull Resource Request bull Alternate Care Sites ndash Mercy ndash LASH ndash IsolationQuarantine

bull TransferTransport bull Prehospital Care Policy

69

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Keys to Success

bull 247 Base of Operationsbull Communicationsndash Telephony Radio Internet ReddiNet

bull DOC Room to expand operation during disasterbull Information System to document and analyze all lines

of businessbull Trained and talented staffbull Planning and exercise

70

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

John Hick MD Hennepin Healthcare MN

UnclassifiedFor Public Use 71

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Minnesota SHCC bull Statewide Healthcare Coordination Centerbull Located at State EOC as well as virtual ndash roughly

40 people directly engaged including regionalleads

bull Joint MDH HSEM MHA 8 regional MN coalitionconstruct

bull Main areas of planning responsendash ndash ndash ndash ndash

Referrals and transfers Alternate care sites Long term care ndash reactive and proactive PPE policy and acquisition Ventilator medical supply acquisition

72

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Referrals and Transfers bull Single phone number for LTC issues including hospital discharge and

COVID + patient support (eg assisted living transfer to COVID +designated SNF)

bull Co-located with SEOC public hotline but different staffing numbers bull Single (separate) phone number for ICU referrals ndash Mainly for greater MN but also inter-metro ndash Awareness of resources on MnTrac and real-time health system

information ndash Also provides direct connection to critical care consultation ndash May also be used to make triage decisions if referral needed and

no resources available (care-in-place recommendations) ndash May also be used to distribute load

73

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Staffing bull

bull

bull

bull

Call-taker ndash Medical background preferred ndash ndash

Gatekeeper for referral to SME May connect caller with resources and then referrals handled per usual

Shift Supervisor ndash ndash

Clinical background and experience with bed placement (eg house nursing supervisor) Manages information resource availability with facilities and more complicatedsituations

Clinician on-call ndash ndash

Critical care Contacts with each major health system critical care for ECMO and other resourceallocation situations

Unit supervisor ndash Works with SHCC manager on overall operations processes protocols

74

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Triggers

bull

bull

LTC ndash ndash ndash

Difficulty obtaining hospital discharges for LTC patients Achieved and hotline operational (Note ndash hotline also coordinates connections to infection preventioncontrol MDH Health Regulation Division palliative care consultations and can trigger strike team evaluation staffing support transfer support)

ICU ndash ndash ndash

lt 10 ICU beds available statewide Request from MHA or a coalition due to difficulty coordinating destinations Further triggers for engagement of clinician at request or when no ICU bedsavailable for reasonable match

75

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Other uses considerations

bull Matching to EMS transport services bull Patient ICU transfer considerations ndash Need for higher level of care ndash first priority ndash ECMO ventilators etc

bull Patients presenting to facility that lacks appropriate resources atbaseline

ndash

ndash

Load balancing ndash second priority bull Convalescent patients bull

bull

Intubated and stable patients (regional ndash if significant capacity under-utilized) Riskbenefit considerations

Resource movement ndash eg ventilators (vs anesthesia machines) or staff (virtual or in-person)

76

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Question amp Answer

77

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Contact Us

asprtraciehhsgov 1-844-5-TRACIE askasprtraciehhsgov

78

  • Developing a Healthcare Coalition Pediatric Surge Annex
  • ASPR TRACIE Three Domains
  • Resources
  • Overview of AAP and Pediatric Centers of Excellence
  • Overview of AAP and Pediatric Centers of Excellence
  • Executive Summary
  • MOCCs Problem Statement
  • A MOCC Aims to
  • MOCCs Concept
  • MOCCs | General Activity Summary
  • MOCCs Toolkit
  • Deanna Dahl-Grove MD FAAP Associate Professor Pediatric Emergency Medicine Rainbow Babies and Childrenrsquos Hospital Member AAP CoDPR Executive Committee13
  • Western Washington MOCC
  • King County LTCF Outbreak
  • Single LTCF - Single Hospital
  • Medical Operations Coordinating Cell
  • Regional COVID Coordinating Center ndash Western Washington
  • Two Surveillance Pillars of the RC3
  • Two Coordination Pillars of the RC3
  • Emergency Response Platform - Microsoft
  • Emergency Response Platform - Microsoft
  • Christopher Newton MD13Associate Professor of Surgery Division of Pediatric Surgery Director of Trauma Care UCSF Benioff Childrenrsquos Hospital Oakland13
  • Michiganrsquos Healthcare Preparedness Program
  • Michigan COVID-19
  • Michigan COVID-19
  • Detroit vs New York City
  • Detroit vs New York City
  • Michigan Healthcare Surge Strategy Goal
  • Michigan Healthcare Surge Strategy Components
  • Relief Hospitals vs Alternate Care Sites
  • Relief Hospital ldquoAskrdquo
  • Relief Hospitals and Patient Redistribution
  • Statewide Inter-Hospital Coordination Unit
  • MOCCs and Patient Redistribution
  • EMResource Relief Hospital Participation
  • MOCC-Facilitated vs Direct Contact Transfers
  • Patient Redistribution ndash 5 Key Elements
  • Relief Hospital Recruitment Challenges
  • Michigan Patient Transfers (41 to 420)
  • MOCCs in Michigan
  • Summary
  • Sarita Chung MD FAAP13Director of Disaster Preparedness Division of Emergency Medicine Childrenrsquos Hospital Boston Member American Academy of Pediatrics (AAP) Council on Disaster Preparedness and Recovery13
  • Regional Disaster Response in Texas Implementation of the RMOC Concept
  • Introduction
  • The Texas Trauma System
  • EHC System Complex Problem Solving
  • 911 Commission
  • Our Experience
  • Managing Wide-Scale Disasters
  • Acute Health Care SystemPublic Health Emergency Management
  • Problems Common to DisastersMust have a credible and workable solution to each of these problemsmdashif we are to improve disaster response
  • MEDCOM
  • How to Integrate Disaster Acute Care and Public Health Systems
  • Regional Medical Operations Center(RMOC)
  • Regional Medical Operations Center
  • Feasible Plan Must work in real world conditions
  • RMOC Abilities and Advantages
  • RMOC Response and Function to COVID-19
  • STRAC Report
  • STRAC Report
  • STRAC Report
  • Weekly COVID-19 Update
  • RMOCsMobile Drive Through COVID-19 Testing over 268000 Square Miles
  • Hot Spot Evaluation and Coordination
  • RMOC Function in COVID-19 Response
  • Moderator Roundtable
  • Los Angeles (LA) County Medical Operations Coordination Cell (MOCC)
  • Los Angeles County and Region I
  • Normal Operations vs Emergency and DisasterResponse
  • Keys to Success
  • Moderator Roundtable
  • Minnesota SHCC
  • Referrals and Transfers
  • Staffing
  • Triggers
  • Other uses considerations
  • Question amp Answer
  • Contact Us

THE TEXAS TRAUMA SYSTEM

UnclassifiedFor Public Use

22 TRAUMA SERVICE AREAS

REGIONAL ADVISORY COUNCILS

TRAUMA CENTER DESIGNATIONS

STANDARDS OF CARE

HOSPITAL PREPAREDNESS GRANTS

CONSISTENCY THROUGHOUT URBAN SUBURBAN RURAL AND

FRONTIER

45

Southwest Teus Regional Ad11lsory Council

l The Committee -~

on Trauma 1 middot

EHC System Complex Problem Solving

bull Maximally inclusive with respect to stakeholders bull Dialogue and consensus centered upon bull Whatrsquos the right thing to do for the patient or population being served

bull Timely bull Structured cooperation bull Communication ndash Robust and redundant bull Actionable data

bull Bias for action bull Performance improvement processes

UnclassifiedFor Public Use 46

911 Commission

1) FAILURE OF IMAGINATION

2) FAILURE OF POLICY (A FAILURE TO HAVE THE RIGHT INFRASTRUCTURE IN PLACE)

3) FAILURE OF CAPABILITY (A FAILURE TO HAVE THE RIGHT RESOURCES)

4) FAILURE OF MANAGEMENT (THE FAILURE TO COORDINATE THE AVAILABLE RESOURCES AND INFRASTRUCTURE)

Challenge of Large-Scale Disaster Preparation and Management

UnclassifiedFor Public Use 47

Southwest Tecas Regional Advisory Council

Our Experience

A functioning regional trauma (EHC) system provides the framework for an effective response to large-scale disasters

Education and drills are not enough

Linked regional medical operations centers ( or MOCCs) critical to effective disaster response from all causes

UnclassifiedFor Public Use 48

a

Southwest Texas Regional Advisory Council

Managing Wide-Scale Disasters

UnclassifiedFor Public Use 49

Acute Health Care System

bull Critical for emergency response and treatment of acute illness or injury

bull Mostly private and public mix bull Services to individuals bull Distributed and complex

network of providers bull Decisions made clinically

within minutes to hours

Public Health System

bull Largely responsible for most significant health improvements

bull Safety and wellbeing of populations

bull Multidisciplinary science bull Mainly public with centralized

communication bull Decisions with deliberation

and testing usually takes days

EmergencyManagement System

Local State

Federal Emergency Management Response

These Three Systems Must Function Seamlessly and Flawlessly Together

Acute Health Care System

Public Health

Emergency Management

UnclassifiedFor Public Use 50

Communications Problems Common to failures Disasters

Unworkable and Must have a credible and untested plans workable solution to each of these problemsmdashif we are to improve disaster response Lack of coordinated

response UnclassifiedFor Public Use 51

MEDCOM

bull Trauma Transfers-500mo bull Air Medical Management bull Trauma Team Paging bull MCI load-balancing bull Navigation of mental health

patients via Law Enforcement directly topsychiatric facilities

UnclassifiedFor Public Use 52

D D

D D

How to Integrate Disaster Acute Care and Public Health Systems

bull Trauma MEDCOM Communications Center

bull Regional Medical Operations Center

bull Integrated with Local Emergency Operations Center(EOC)

bull Linked to State Emergency Operations Center

UnclassifiedFor Public Use

bull Linked to Federal Emergency Management System53

Southwest Texas Regional Aduisory Council Regional Medical Operations Center (RMOC)

UnclassifiedFor Public Use

Upregulated MEDCOMmdashdramatically enhanced data and comm Functional for 17 years in San Antonio bull Essential elements

bull Formal agreements insuring collaborationbull Representatives of all major stakeholders in one room-physical or virtualbull Formal communication link to the Emergency Operations Centers (EOC)bull Fault tolerant communications systemsbull Software systems ndashWebEOC software

bull bull bull

Monitor and coordinate all critical hospital capacity Monitor all critical public health data Monitor and coordinate all critical EMS agencies

bull Direct tie to the EOC and SOCbull EMTF functionmdashAbility to physically expand and adapt Emergency Medical Task

Forces amp Mobile Medical Units54

Regional Medical Operations Center (RMOC) Regional Medical Operations Center (RMOC)

UnclassifiedFor Public Use 55

Feasible Plan Must work in

real world conditions

UnclassifiedFor Public Use 56

Southwest Te11as Regional Adv isory Council

RMOC Abilities and Advantages

bull Situational AwarenessmdashRegional Consciousness bull Virtual expansion of bed capacity

bull Distribute to all regional facilitiesmdashnot just a few ndashMany Hands Make Light Work bull Proven many times over 15 yearsmdashdistribution of 1000s of patients over a few days

bull Enables health care regional response teams bull Multi-agency rescue teamsmdashswift water rescue etc bull Mobile medical unitsmdashtemporary hospital replacements or augments

bull Load balancing during a surge of patients bull Network with other regions ndash8 RMOC equivalents in Texas bull Integration of Public Health Acute Care and Disaster Management Systems

UnclassifiedFor Public Use 57

Vancouver

Seattle

Idaho Oregon

Nevada

San Francisco

California

lls Angeles

Montana No11 Dakota

Minnesota

South Dakcta

Wyoming

Wisconsin

Iowa Ne~raska

Toronto c ~New Y0rk Boston Detroit middot

ChicatJo middotimiddot New r ark

Denver Oli io

St Louis Kansas

K~ ntucilty Vitgin 1c1

tfort Ca r0 l1na

New Mexico Arlltansas

Atla11ta Oaas

Georgiamp

Texas

Houston

Monterrey C - Gulf of

Miami

RMOC Response and Function to COVID-19

UnclassifiedFor Public Use 58

INTERNAL REPORT - PHI DATA This report contains Protected Health Information and is not intended for public distribution

Date COVID+ Patients COVD+ in ICU

04212020 82

04202020 81 -

04192020 81

Normal

Part ici pating HCS COVID Data as of 0815 Zl-Apr-20

VentBed Data as of 0910 21-Apr-20

41

41

41

COVID+ on Ventilator

24

25

24

BTRAC

All Healthcare Systems

Available Vents I Total Vents Available Vents

554 713 7896

514 710 7296 - ~ -

555 704 7996

Healthcare System Stress Score

I

Available Staffed Total Staffed Available Staffed Beds Beds Beds

1752 4 730 3796

1792 4 700 3896 - - - - - 7 1635 4707 3596

Severe

UnclassifiedFor Public Use 59

INTERNAL REPORT - PHI DAT A This report contains Protected Health Information and is not intended for public distribution

San Antonio Healthcare Systems COVI D-19 Patient Count

Positive Patients on 4212020

Positive Patients Trend 312212020 - 412112020

322 327 411 4 6 4 11 4 16

Systems Reporting Daily Morning Data

Health Sys I Heal th Sys2 HS3 HS4 HSS HS6

PUI Patients on 4212020

82 50

PUI Patients Trend 312012020 - 42112020

80

60

40 38

20

o __ _________________ _

4 21 322 3 27 4 I 4 6 41 I 4 1 6 42 1

H Tuesday April Z1 2020 STll=IAC _c

TOT AL Patients on 4212020

132

TOTAL Patients Trend 312212020 - 412112020

150 151

100

50

o __ __________________ _

3122 327 4 1 4 16 4 1 1 4 16 42 1

UnclassifiedFor Public Use 60

HOSPITALS Due DAILY 0900 hrs Hospital PPE IDR Materials Status Medical Dashboard (Bed and Ventilator Status) httpserisstracorgeoc7

EMS Due WEEKLY Friday 1200 hrs httpswwwsurveymonkeycomrEMSPPE2

ALL OTHER Coalition and ARHC Members Due WEEKLY Friday 1200 hrs https www surveymonkeycomrRMOCPPEOuery

1900 041220

Number of Regional Hospitals Reporting PPE Shortfall amp Days Remaining Until Depletion 5 - 7 Da s 8 - 11 Da s 12 - 14 Da s 15+ Da s

0 8 14 5 Data derived from facilities Hospital PPE IDR Materials Status - Facilities listed have indicated a disruption in their supply chain for any of the following PPE N95s Surgical Masks Gowns Gloves Face Shields Goggles

UnclassifiedFor Public Use 61

1015

Weekly COVID-19 Update Epidemiology Program

39 191 97 Tota l Cases Reported Tota l Deaths Re po rted Ever Hospita lized Adm itted to ICU

VI

45

40

35

~ 30 ro u 0 25

1 20

sect 15 z

10

5

0

23

Cases of COVID-19 by Date of Illness Onset (n=880)1 and Cumulative by Date Reported Bexar County 4182020

Female( )Ma le 51 49

210 217 224 32 39 316 323 330 46 413

- Number of Cases - cumulative Cases

1 aased on cor1pleted d31 ai 3s or 4181020 a t 800 PM dditiomd crases 3re 1111der feview

1200

t moo V

QI VI ro u

800 0

~ QI 0

- 600 E 0

u

Nl z ii - 400 ~ _

ro S

- 200 E u

-0

CITY OF SAN ANTONIO METROPOLITAN HEALTH DISTRICT

so 276 Mechanica l Venti lat ion Recovered

Percentage of Cases by Raceethnicity

American IndianAlaska Native

Asian

Black

White

Hispanic

Other

Cases by Age Group

~~ I 39 4n1 i 300 sect 200 z

100 3 0 +------------------~~~~-~~ ----r-~ ~ ~ -

17

0-17 18-40 41-64 65+

Age Grou p in Yea rs

Median ace - 46 years (age range 0-100 years)

UnclassifiedFor Public Use 62

RMOCs Mobile Drive Through COVID-19 Testing over 268000 Square Miles

UnclassifiedFor Public Use 63

= sect111ntomo tprrssmiddotXrws uesce ~

NEW5

Texas San Antonio officials launch investigations of nursing home overrun by coronavirus

LaurenCan1ba Apri112Q20 UpdacedApfd-12020212pm fWBinGi P 0

COVJCgt-19 ~ uitefldid lifo iil5 w~ kriew it inTeitas tradeLmithequtiOllsyouw1nt

nswered illd the issues YMI think we

sAQllid be lnvmlgadllg lndodamp- )Our

email iind an pounditpessbullNllWS journ11Nt will

follow up

Hot Spot Evaluation and Coordination

UnclassifiedFor Public Use 64

RMOC Function in COVID-19 Response

bull Situational awareness bull Integration of public health acute health care and disaster

management functions bull Actionable data from consolidating public health and acute health

care data sources bull Controlling and coordinating hot-spots bull Drive through testing management across the entire State bull Ability to Load balance across multiple health systems and

organizations UnclassifiedFor Public Use 65

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

John Quiroz RN Nurse Manager Los Angeles County Emergency Medical Services

UnclassifiedFor Public Use 66

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Los Angeles (LA) County Medical Operations Coordination Cell (MOCC)

bull 247 Medical amp Health Coordinator for the County and Region I

bull Coordinate Patient Transfers and Transportation bull Coordinate medical and heath resource management bull 911 Providers Hospitals LTC Clinics Dialysis Surgical

67

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATION GATEWAY

Los Angeles County and Region I

68

ifornia Reg1ions

Coastal OES Region n

Southem oes Regiion I

Inl and OES Region IV

Soutiheim Santa Barbara OES Reg Ion VI

I

Kerrn

Los Angeles

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Normal Operations vs Emergency and Disaster Response

Normal Operationsbull DHS Hospital and Clini

System bull EMTALA Transfers bull Air Medical bull Hyperbaric Chamber bull MCI Patient

Destinations bull TransferTransport

c

Emergency Disaster bull Hospital evacuations bull Resource Request bull Alternate Care Sites ndash Mercy ndash LASH ndash IsolationQuarantine

bull TransferTransport bull Prehospital Care Policy

69

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Keys to Success

bull 247 Base of Operationsbull Communicationsndash Telephony Radio Internet ReddiNet

bull DOC Room to expand operation during disasterbull Information System to document and analyze all lines

of businessbull Trained and talented staffbull Planning and exercise

70

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

John Hick MD Hennepin Healthcare MN

UnclassifiedFor Public Use 71

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Minnesota SHCC bull Statewide Healthcare Coordination Centerbull Located at State EOC as well as virtual ndash roughly

40 people directly engaged including regionalleads

bull Joint MDH HSEM MHA 8 regional MN coalitionconstruct

bull Main areas of planning responsendash ndash ndash ndash ndash

Referrals and transfers Alternate care sites Long term care ndash reactive and proactive PPE policy and acquisition Ventilator medical supply acquisition

72

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Referrals and Transfers bull Single phone number for LTC issues including hospital discharge and

COVID + patient support (eg assisted living transfer to COVID +designated SNF)

bull Co-located with SEOC public hotline but different staffing numbers bull Single (separate) phone number for ICU referrals ndash Mainly for greater MN but also inter-metro ndash Awareness of resources on MnTrac and real-time health system

information ndash Also provides direct connection to critical care consultation ndash May also be used to make triage decisions if referral needed and

no resources available (care-in-place recommendations) ndash May also be used to distribute load

73

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Staffing bull

bull

bull

bull

Call-taker ndash Medical background preferred ndash ndash

Gatekeeper for referral to SME May connect caller with resources and then referrals handled per usual

Shift Supervisor ndash ndash

Clinical background and experience with bed placement (eg house nursing supervisor) Manages information resource availability with facilities and more complicatedsituations

Clinician on-call ndash ndash

Critical care Contacts with each major health system critical care for ECMO and other resourceallocation situations

Unit supervisor ndash Works with SHCC manager on overall operations processes protocols

74

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Triggers

bull

bull

LTC ndash ndash ndash

Difficulty obtaining hospital discharges for LTC patients Achieved and hotline operational (Note ndash hotline also coordinates connections to infection preventioncontrol MDH Health Regulation Division palliative care consultations and can trigger strike team evaluation staffing support transfer support)

ICU ndash ndash ndash

lt 10 ICU beds available statewide Request from MHA or a coalition due to difficulty coordinating destinations Further triggers for engagement of clinician at request or when no ICU bedsavailable for reasonable match

75

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Other uses considerations

bull Matching to EMS transport services bull Patient ICU transfer considerations ndash Need for higher level of care ndash first priority ndash ECMO ventilators etc

bull Patients presenting to facility that lacks appropriate resources atbaseline

ndash

ndash

Load balancing ndash second priority bull Convalescent patients bull

bull

Intubated and stable patients (regional ndash if significant capacity under-utilized) Riskbenefit considerations

Resource movement ndash eg ventilators (vs anesthesia machines) or staff (virtual or in-person)

76

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Question amp Answer

77

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Contact Us

asprtraciehhsgov 1-844-5-TRACIE askasprtraciehhsgov

78

  • Developing a Healthcare Coalition Pediatric Surge Annex
  • ASPR TRACIE Three Domains
  • Resources
  • Overview of AAP and Pediatric Centers of Excellence
  • Overview of AAP and Pediatric Centers of Excellence
  • Executive Summary
  • MOCCs Problem Statement
  • A MOCC Aims to
  • MOCCs Concept
  • MOCCs | General Activity Summary
  • MOCCs Toolkit
  • Deanna Dahl-Grove MD FAAP Associate Professor Pediatric Emergency Medicine Rainbow Babies and Childrenrsquos Hospital Member AAP CoDPR Executive Committee13
  • Western Washington MOCC
  • King County LTCF Outbreak
  • Single LTCF - Single Hospital
  • Medical Operations Coordinating Cell
  • Regional COVID Coordinating Center ndash Western Washington
  • Two Surveillance Pillars of the RC3
  • Two Coordination Pillars of the RC3
  • Emergency Response Platform - Microsoft
  • Emergency Response Platform - Microsoft
  • Christopher Newton MD13Associate Professor of Surgery Division of Pediatric Surgery Director of Trauma Care UCSF Benioff Childrenrsquos Hospital Oakland13
  • Michiganrsquos Healthcare Preparedness Program
  • Michigan COVID-19
  • Michigan COVID-19
  • Detroit vs New York City
  • Detroit vs New York City
  • Michigan Healthcare Surge Strategy Goal
  • Michigan Healthcare Surge Strategy Components
  • Relief Hospitals vs Alternate Care Sites
  • Relief Hospital ldquoAskrdquo
  • Relief Hospitals and Patient Redistribution
  • Statewide Inter-Hospital Coordination Unit
  • MOCCs and Patient Redistribution
  • EMResource Relief Hospital Participation
  • MOCC-Facilitated vs Direct Contact Transfers
  • Patient Redistribution ndash 5 Key Elements
  • Relief Hospital Recruitment Challenges
  • Michigan Patient Transfers (41 to 420)
  • MOCCs in Michigan
  • Summary
  • Sarita Chung MD FAAP13Director of Disaster Preparedness Division of Emergency Medicine Childrenrsquos Hospital Boston Member American Academy of Pediatrics (AAP) Council on Disaster Preparedness and Recovery13
  • Regional Disaster Response in Texas Implementation of the RMOC Concept
  • Introduction
  • The Texas Trauma System
  • EHC System Complex Problem Solving
  • 911 Commission
  • Our Experience
  • Managing Wide-Scale Disasters
  • Acute Health Care SystemPublic Health Emergency Management
  • Problems Common to DisastersMust have a credible and workable solution to each of these problemsmdashif we are to improve disaster response
  • MEDCOM
  • How to Integrate Disaster Acute Care and Public Health Systems
  • Regional Medical Operations Center(RMOC)
  • Regional Medical Operations Center
  • Feasible Plan Must work in real world conditions
  • RMOC Abilities and Advantages
  • RMOC Response and Function to COVID-19
  • STRAC Report
  • STRAC Report
  • STRAC Report
  • Weekly COVID-19 Update
  • RMOCsMobile Drive Through COVID-19 Testing over 268000 Square Miles
  • Hot Spot Evaluation and Coordination
  • RMOC Function in COVID-19 Response
  • Moderator Roundtable
  • Los Angeles (LA) County Medical Operations Coordination Cell (MOCC)
  • Los Angeles County and Region I
  • Normal Operations vs Emergency and DisasterResponse
  • Keys to Success
  • Moderator Roundtable
  • Minnesota SHCC
  • Referrals and Transfers
  • Staffing
  • Triggers
  • Other uses considerations
  • Question amp Answer
  • Contact Us

Southwest Teus Regional Ad11lsory Council

l The Committee -~

on Trauma 1 middot

EHC System Complex Problem Solving

bull Maximally inclusive with respect to stakeholders bull Dialogue and consensus centered upon bull Whatrsquos the right thing to do for the patient or population being served

bull Timely bull Structured cooperation bull Communication ndash Robust and redundant bull Actionable data

bull Bias for action bull Performance improvement processes

UnclassifiedFor Public Use 46

911 Commission

1) FAILURE OF IMAGINATION

2) FAILURE OF POLICY (A FAILURE TO HAVE THE RIGHT INFRASTRUCTURE IN PLACE)

3) FAILURE OF CAPABILITY (A FAILURE TO HAVE THE RIGHT RESOURCES)

4) FAILURE OF MANAGEMENT (THE FAILURE TO COORDINATE THE AVAILABLE RESOURCES AND INFRASTRUCTURE)

Challenge of Large-Scale Disaster Preparation and Management

UnclassifiedFor Public Use 47

Southwest Tecas Regional Advisory Council

Our Experience

A functioning regional trauma (EHC) system provides the framework for an effective response to large-scale disasters

Education and drills are not enough

Linked regional medical operations centers ( or MOCCs) critical to effective disaster response from all causes

UnclassifiedFor Public Use 48

a

Southwest Texas Regional Advisory Council

Managing Wide-Scale Disasters

UnclassifiedFor Public Use 49

Acute Health Care System

bull Critical for emergency response and treatment of acute illness or injury

bull Mostly private and public mix bull Services to individuals bull Distributed and complex

network of providers bull Decisions made clinically

within minutes to hours

Public Health System

bull Largely responsible for most significant health improvements

bull Safety and wellbeing of populations

bull Multidisciplinary science bull Mainly public with centralized

communication bull Decisions with deliberation

and testing usually takes days

EmergencyManagement System

Local State

Federal Emergency Management Response

These Three Systems Must Function Seamlessly and Flawlessly Together

Acute Health Care System

Public Health

Emergency Management

UnclassifiedFor Public Use 50

Communications Problems Common to failures Disasters

Unworkable and Must have a credible and untested plans workable solution to each of these problemsmdashif we are to improve disaster response Lack of coordinated

response UnclassifiedFor Public Use 51

MEDCOM

bull Trauma Transfers-500mo bull Air Medical Management bull Trauma Team Paging bull MCI load-balancing bull Navigation of mental health

patients via Law Enforcement directly topsychiatric facilities

UnclassifiedFor Public Use 52

D D

D D

How to Integrate Disaster Acute Care and Public Health Systems

bull Trauma MEDCOM Communications Center

bull Regional Medical Operations Center

bull Integrated with Local Emergency Operations Center(EOC)

bull Linked to State Emergency Operations Center

UnclassifiedFor Public Use

bull Linked to Federal Emergency Management System53

Southwest Texas Regional Aduisory Council Regional Medical Operations Center (RMOC)

UnclassifiedFor Public Use

Upregulated MEDCOMmdashdramatically enhanced data and comm Functional for 17 years in San Antonio bull Essential elements

bull Formal agreements insuring collaborationbull Representatives of all major stakeholders in one room-physical or virtualbull Formal communication link to the Emergency Operations Centers (EOC)bull Fault tolerant communications systemsbull Software systems ndashWebEOC software

bull bull bull

Monitor and coordinate all critical hospital capacity Monitor all critical public health data Monitor and coordinate all critical EMS agencies

bull Direct tie to the EOC and SOCbull EMTF functionmdashAbility to physically expand and adapt Emergency Medical Task

Forces amp Mobile Medical Units54

Regional Medical Operations Center (RMOC) Regional Medical Operations Center (RMOC)

UnclassifiedFor Public Use 55

Feasible Plan Must work in

real world conditions

UnclassifiedFor Public Use 56

Southwest Te11as Regional Adv isory Council

RMOC Abilities and Advantages

bull Situational AwarenessmdashRegional Consciousness bull Virtual expansion of bed capacity

bull Distribute to all regional facilitiesmdashnot just a few ndashMany Hands Make Light Work bull Proven many times over 15 yearsmdashdistribution of 1000s of patients over a few days

bull Enables health care regional response teams bull Multi-agency rescue teamsmdashswift water rescue etc bull Mobile medical unitsmdashtemporary hospital replacements or augments

bull Load balancing during a surge of patients bull Network with other regions ndash8 RMOC equivalents in Texas bull Integration of Public Health Acute Care and Disaster Management Systems

UnclassifiedFor Public Use 57

Vancouver

Seattle

Idaho Oregon

Nevada

San Francisco

California

lls Angeles

Montana No11 Dakota

Minnesota

South Dakcta

Wyoming

Wisconsin

Iowa Ne~raska

Toronto c ~New Y0rk Boston Detroit middot

ChicatJo middotimiddot New r ark

Denver Oli io

St Louis Kansas

K~ ntucilty Vitgin 1c1

tfort Ca r0 l1na

New Mexico Arlltansas

Atla11ta Oaas

Georgiamp

Texas

Houston

Monterrey C - Gulf of

Miami

RMOC Response and Function to COVID-19

UnclassifiedFor Public Use 58

INTERNAL REPORT - PHI DATA This report contains Protected Health Information and is not intended for public distribution

Date COVID+ Patients COVD+ in ICU

04212020 82

04202020 81 -

04192020 81

Normal

Part ici pating HCS COVID Data as of 0815 Zl-Apr-20

VentBed Data as of 0910 21-Apr-20

41

41

41

COVID+ on Ventilator

24

25

24

BTRAC

All Healthcare Systems

Available Vents I Total Vents Available Vents

554 713 7896

514 710 7296 - ~ -

555 704 7996

Healthcare System Stress Score

I

Available Staffed Total Staffed Available Staffed Beds Beds Beds

1752 4 730 3796

1792 4 700 3896 - - - - - 7 1635 4707 3596

Severe

UnclassifiedFor Public Use 59

INTERNAL REPORT - PHI DAT A This report contains Protected Health Information and is not intended for public distribution

San Antonio Healthcare Systems COVI D-19 Patient Count

Positive Patients on 4212020

Positive Patients Trend 312212020 - 412112020

322 327 411 4 6 4 11 4 16

Systems Reporting Daily Morning Data

Health Sys I Heal th Sys2 HS3 HS4 HSS HS6

PUI Patients on 4212020

82 50

PUI Patients Trend 312012020 - 42112020

80

60

40 38

20

o __ _________________ _

4 21 322 3 27 4 I 4 6 41 I 4 1 6 42 1

H Tuesday April Z1 2020 STll=IAC _c

TOT AL Patients on 4212020

132

TOTAL Patients Trend 312212020 - 412112020

150 151

100

50

o __ __________________ _

3122 327 4 1 4 16 4 1 1 4 16 42 1

UnclassifiedFor Public Use 60

HOSPITALS Due DAILY 0900 hrs Hospital PPE IDR Materials Status Medical Dashboard (Bed and Ventilator Status) httpserisstracorgeoc7

EMS Due WEEKLY Friday 1200 hrs httpswwwsurveymonkeycomrEMSPPE2

ALL OTHER Coalition and ARHC Members Due WEEKLY Friday 1200 hrs https www surveymonkeycomrRMOCPPEOuery

1900 041220

Number of Regional Hospitals Reporting PPE Shortfall amp Days Remaining Until Depletion 5 - 7 Da s 8 - 11 Da s 12 - 14 Da s 15+ Da s

0 8 14 5 Data derived from facilities Hospital PPE IDR Materials Status - Facilities listed have indicated a disruption in their supply chain for any of the following PPE N95s Surgical Masks Gowns Gloves Face Shields Goggles

UnclassifiedFor Public Use 61

1015

Weekly COVID-19 Update Epidemiology Program

39 191 97 Tota l Cases Reported Tota l Deaths Re po rted Ever Hospita lized Adm itted to ICU

VI

45

40

35

~ 30 ro u 0 25

1 20

sect 15 z

10

5

0

23

Cases of COVID-19 by Date of Illness Onset (n=880)1 and Cumulative by Date Reported Bexar County 4182020

Female( )Ma le 51 49

210 217 224 32 39 316 323 330 46 413

- Number of Cases - cumulative Cases

1 aased on cor1pleted d31 ai 3s or 4181020 a t 800 PM dditiomd crases 3re 1111der feview

1200

t moo V

QI VI ro u

800 0

~ QI 0

- 600 E 0

u

Nl z ii - 400 ~ _

ro S

- 200 E u

-0

CITY OF SAN ANTONIO METROPOLITAN HEALTH DISTRICT

so 276 Mechanica l Venti lat ion Recovered

Percentage of Cases by Raceethnicity

American IndianAlaska Native

Asian

Black

White

Hispanic

Other

Cases by Age Group

~~ I 39 4n1 i 300 sect 200 z

100 3 0 +------------------~~~~-~~ ----r-~ ~ ~ -

17

0-17 18-40 41-64 65+

Age Grou p in Yea rs

Median ace - 46 years (age range 0-100 years)

UnclassifiedFor Public Use 62

RMOCs Mobile Drive Through COVID-19 Testing over 268000 Square Miles

UnclassifiedFor Public Use 63

= sect111ntomo tprrssmiddotXrws uesce ~

NEW5

Texas San Antonio officials launch investigations of nursing home overrun by coronavirus

LaurenCan1ba Apri112Q20 UpdacedApfd-12020212pm fWBinGi P 0

COVJCgt-19 ~ uitefldid lifo iil5 w~ kriew it inTeitas tradeLmithequtiOllsyouw1nt

nswered illd the issues YMI think we

sAQllid be lnvmlgadllg lndodamp- )Our

email iind an pounditpessbullNllWS journ11Nt will

follow up

Hot Spot Evaluation and Coordination

UnclassifiedFor Public Use 64

RMOC Function in COVID-19 Response

bull Situational awareness bull Integration of public health acute health care and disaster

management functions bull Actionable data from consolidating public health and acute health

care data sources bull Controlling and coordinating hot-spots bull Drive through testing management across the entire State bull Ability to Load balance across multiple health systems and

organizations UnclassifiedFor Public Use 65

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

John Quiroz RN Nurse Manager Los Angeles County Emergency Medical Services

UnclassifiedFor Public Use 66

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Los Angeles (LA) County Medical Operations Coordination Cell (MOCC)

bull 247 Medical amp Health Coordinator for the County and Region I

bull Coordinate Patient Transfers and Transportation bull Coordinate medical and heath resource management bull 911 Providers Hospitals LTC Clinics Dialysis Surgical

67

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATION GATEWAY

Los Angeles County and Region I

68

ifornia Reg1ions

Coastal OES Region n

Southem oes Regiion I

Inl and OES Region IV

Soutiheim Santa Barbara OES Reg Ion VI

I

Kerrn

Los Angeles

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Normal Operations vs Emergency and Disaster Response

Normal Operationsbull DHS Hospital and Clini

System bull EMTALA Transfers bull Air Medical bull Hyperbaric Chamber bull MCI Patient

Destinations bull TransferTransport

c

Emergency Disaster bull Hospital evacuations bull Resource Request bull Alternate Care Sites ndash Mercy ndash LASH ndash IsolationQuarantine

bull TransferTransport bull Prehospital Care Policy

69

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Keys to Success

bull 247 Base of Operationsbull Communicationsndash Telephony Radio Internet ReddiNet

bull DOC Room to expand operation during disasterbull Information System to document and analyze all lines

of businessbull Trained and talented staffbull Planning and exercise

70

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

John Hick MD Hennepin Healthcare MN

UnclassifiedFor Public Use 71

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Minnesota SHCC bull Statewide Healthcare Coordination Centerbull Located at State EOC as well as virtual ndash roughly

40 people directly engaged including regionalleads

bull Joint MDH HSEM MHA 8 regional MN coalitionconstruct

bull Main areas of planning responsendash ndash ndash ndash ndash

Referrals and transfers Alternate care sites Long term care ndash reactive and proactive PPE policy and acquisition Ventilator medical supply acquisition

72

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Referrals and Transfers bull Single phone number for LTC issues including hospital discharge and

COVID + patient support (eg assisted living transfer to COVID +designated SNF)

bull Co-located with SEOC public hotline but different staffing numbers bull Single (separate) phone number for ICU referrals ndash Mainly for greater MN but also inter-metro ndash Awareness of resources on MnTrac and real-time health system

information ndash Also provides direct connection to critical care consultation ndash May also be used to make triage decisions if referral needed and

no resources available (care-in-place recommendations) ndash May also be used to distribute load

73

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Staffing bull

bull

bull

bull

Call-taker ndash Medical background preferred ndash ndash

Gatekeeper for referral to SME May connect caller with resources and then referrals handled per usual

Shift Supervisor ndash ndash

Clinical background and experience with bed placement (eg house nursing supervisor) Manages information resource availability with facilities and more complicatedsituations

Clinician on-call ndash ndash

Critical care Contacts with each major health system critical care for ECMO and other resourceallocation situations

Unit supervisor ndash Works with SHCC manager on overall operations processes protocols

74

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Triggers

bull

bull

LTC ndash ndash ndash

Difficulty obtaining hospital discharges for LTC patients Achieved and hotline operational (Note ndash hotline also coordinates connections to infection preventioncontrol MDH Health Regulation Division palliative care consultations and can trigger strike team evaluation staffing support transfer support)

ICU ndash ndash ndash

lt 10 ICU beds available statewide Request from MHA or a coalition due to difficulty coordinating destinations Further triggers for engagement of clinician at request or when no ICU bedsavailable for reasonable match

75

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Other uses considerations

bull Matching to EMS transport services bull Patient ICU transfer considerations ndash Need for higher level of care ndash first priority ndash ECMO ventilators etc

bull Patients presenting to facility that lacks appropriate resources atbaseline

ndash

ndash

Load balancing ndash second priority bull Convalescent patients bull

bull

Intubated and stable patients (regional ndash if significant capacity under-utilized) Riskbenefit considerations

Resource movement ndash eg ventilators (vs anesthesia machines) or staff (virtual or in-person)

76

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Question amp Answer

77

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Contact Us

asprtraciehhsgov 1-844-5-TRACIE askasprtraciehhsgov

78

  • Developing a Healthcare Coalition Pediatric Surge Annex
  • ASPR TRACIE Three Domains
  • Resources
  • Overview of AAP and Pediatric Centers of Excellence
  • Overview of AAP and Pediatric Centers of Excellence
  • Executive Summary
  • MOCCs Problem Statement
  • A MOCC Aims to
  • MOCCs Concept
  • MOCCs | General Activity Summary
  • MOCCs Toolkit
  • Deanna Dahl-Grove MD FAAP Associate Professor Pediatric Emergency Medicine Rainbow Babies and Childrenrsquos Hospital Member AAP CoDPR Executive Committee13
  • Western Washington MOCC
  • King County LTCF Outbreak
  • Single LTCF - Single Hospital
  • Medical Operations Coordinating Cell
  • Regional COVID Coordinating Center ndash Western Washington
  • Two Surveillance Pillars of the RC3
  • Two Coordination Pillars of the RC3
  • Emergency Response Platform - Microsoft
  • Emergency Response Platform - Microsoft
  • Christopher Newton MD13Associate Professor of Surgery Division of Pediatric Surgery Director of Trauma Care UCSF Benioff Childrenrsquos Hospital Oakland13
  • Michiganrsquos Healthcare Preparedness Program
  • Michigan COVID-19
  • Michigan COVID-19
  • Detroit vs New York City
  • Detroit vs New York City
  • Michigan Healthcare Surge Strategy Goal
  • Michigan Healthcare Surge Strategy Components
  • Relief Hospitals vs Alternate Care Sites
  • Relief Hospital ldquoAskrdquo
  • Relief Hospitals and Patient Redistribution
  • Statewide Inter-Hospital Coordination Unit
  • MOCCs and Patient Redistribution
  • EMResource Relief Hospital Participation
  • MOCC-Facilitated vs Direct Contact Transfers
  • Patient Redistribution ndash 5 Key Elements
  • Relief Hospital Recruitment Challenges
  • Michigan Patient Transfers (41 to 420)
  • MOCCs in Michigan
  • Summary
  • Sarita Chung MD FAAP13Director of Disaster Preparedness Division of Emergency Medicine Childrenrsquos Hospital Boston Member American Academy of Pediatrics (AAP) Council on Disaster Preparedness and Recovery13
  • Regional Disaster Response in Texas Implementation of the RMOC Concept
  • Introduction
  • The Texas Trauma System
  • EHC System Complex Problem Solving
  • 911 Commission
  • Our Experience
  • Managing Wide-Scale Disasters
  • Acute Health Care SystemPublic Health Emergency Management
  • Problems Common to DisastersMust have a credible and workable solution to each of these problemsmdashif we are to improve disaster response
  • MEDCOM
  • How to Integrate Disaster Acute Care and Public Health Systems
  • Regional Medical Operations Center(RMOC)
  • Regional Medical Operations Center
  • Feasible Plan Must work in real world conditions
  • RMOC Abilities and Advantages
  • RMOC Response and Function to COVID-19
  • STRAC Report
  • STRAC Report
  • STRAC Report
  • Weekly COVID-19 Update
  • RMOCsMobile Drive Through COVID-19 Testing over 268000 Square Miles
  • Hot Spot Evaluation and Coordination
  • RMOC Function in COVID-19 Response
  • Moderator Roundtable
  • Los Angeles (LA) County Medical Operations Coordination Cell (MOCC)
  • Los Angeles County and Region I
  • Normal Operations vs Emergency and DisasterResponse
  • Keys to Success
  • Moderator Roundtable
  • Minnesota SHCC
  • Referrals and Transfers
  • Staffing
  • Triggers
  • Other uses considerations
  • Question amp Answer
  • Contact Us

911 Commission

1) FAILURE OF IMAGINATION

2) FAILURE OF POLICY (A FAILURE TO HAVE THE RIGHT INFRASTRUCTURE IN PLACE)

3) FAILURE OF CAPABILITY (A FAILURE TO HAVE THE RIGHT RESOURCES)

4) FAILURE OF MANAGEMENT (THE FAILURE TO COORDINATE THE AVAILABLE RESOURCES AND INFRASTRUCTURE)

Challenge of Large-Scale Disaster Preparation and Management

UnclassifiedFor Public Use 47

Southwest Tecas Regional Advisory Council

Our Experience

A functioning regional trauma (EHC) system provides the framework for an effective response to large-scale disasters

Education and drills are not enough

Linked regional medical operations centers ( or MOCCs) critical to effective disaster response from all causes

UnclassifiedFor Public Use 48

a

Southwest Texas Regional Advisory Council

Managing Wide-Scale Disasters

UnclassifiedFor Public Use 49

Acute Health Care System

bull Critical for emergency response and treatment of acute illness or injury

bull Mostly private and public mix bull Services to individuals bull Distributed and complex

network of providers bull Decisions made clinically

within minutes to hours

Public Health System

bull Largely responsible for most significant health improvements

bull Safety and wellbeing of populations

bull Multidisciplinary science bull Mainly public with centralized

communication bull Decisions with deliberation

and testing usually takes days

EmergencyManagement System

Local State

Federal Emergency Management Response

These Three Systems Must Function Seamlessly and Flawlessly Together

Acute Health Care System

Public Health

Emergency Management

UnclassifiedFor Public Use 50

Communications Problems Common to failures Disasters

Unworkable and Must have a credible and untested plans workable solution to each of these problemsmdashif we are to improve disaster response Lack of coordinated

response UnclassifiedFor Public Use 51

MEDCOM

bull Trauma Transfers-500mo bull Air Medical Management bull Trauma Team Paging bull MCI load-balancing bull Navigation of mental health

patients via Law Enforcement directly topsychiatric facilities

UnclassifiedFor Public Use 52

D D

D D

How to Integrate Disaster Acute Care and Public Health Systems

bull Trauma MEDCOM Communications Center

bull Regional Medical Operations Center

bull Integrated with Local Emergency Operations Center(EOC)

bull Linked to State Emergency Operations Center

UnclassifiedFor Public Use

bull Linked to Federal Emergency Management System53

Southwest Texas Regional Aduisory Council Regional Medical Operations Center (RMOC)

UnclassifiedFor Public Use

Upregulated MEDCOMmdashdramatically enhanced data and comm Functional for 17 years in San Antonio bull Essential elements

bull Formal agreements insuring collaborationbull Representatives of all major stakeholders in one room-physical or virtualbull Formal communication link to the Emergency Operations Centers (EOC)bull Fault tolerant communications systemsbull Software systems ndashWebEOC software

bull bull bull

Monitor and coordinate all critical hospital capacity Monitor all critical public health data Monitor and coordinate all critical EMS agencies

bull Direct tie to the EOC and SOCbull EMTF functionmdashAbility to physically expand and adapt Emergency Medical Task

Forces amp Mobile Medical Units54

Regional Medical Operations Center (RMOC) Regional Medical Operations Center (RMOC)

UnclassifiedFor Public Use 55

Feasible Plan Must work in

real world conditions

UnclassifiedFor Public Use 56

Southwest Te11as Regional Adv isory Council

RMOC Abilities and Advantages

bull Situational AwarenessmdashRegional Consciousness bull Virtual expansion of bed capacity

bull Distribute to all regional facilitiesmdashnot just a few ndashMany Hands Make Light Work bull Proven many times over 15 yearsmdashdistribution of 1000s of patients over a few days

bull Enables health care regional response teams bull Multi-agency rescue teamsmdashswift water rescue etc bull Mobile medical unitsmdashtemporary hospital replacements or augments

bull Load balancing during a surge of patients bull Network with other regions ndash8 RMOC equivalents in Texas bull Integration of Public Health Acute Care and Disaster Management Systems

UnclassifiedFor Public Use 57

Vancouver

Seattle

Idaho Oregon

Nevada

San Francisco

California

lls Angeles

Montana No11 Dakota

Minnesota

South Dakcta

Wyoming

Wisconsin

Iowa Ne~raska

Toronto c ~New Y0rk Boston Detroit middot

ChicatJo middotimiddot New r ark

Denver Oli io

St Louis Kansas

K~ ntucilty Vitgin 1c1

tfort Ca r0 l1na

New Mexico Arlltansas

Atla11ta Oaas

Georgiamp

Texas

Houston

Monterrey C - Gulf of

Miami

RMOC Response and Function to COVID-19

UnclassifiedFor Public Use 58

INTERNAL REPORT - PHI DATA This report contains Protected Health Information and is not intended for public distribution

Date COVID+ Patients COVD+ in ICU

04212020 82

04202020 81 -

04192020 81

Normal

Part ici pating HCS COVID Data as of 0815 Zl-Apr-20

VentBed Data as of 0910 21-Apr-20

41

41

41

COVID+ on Ventilator

24

25

24

BTRAC

All Healthcare Systems

Available Vents I Total Vents Available Vents

554 713 7896

514 710 7296 - ~ -

555 704 7996

Healthcare System Stress Score

I

Available Staffed Total Staffed Available Staffed Beds Beds Beds

1752 4 730 3796

1792 4 700 3896 - - - - - 7 1635 4707 3596

Severe

UnclassifiedFor Public Use 59

INTERNAL REPORT - PHI DAT A This report contains Protected Health Information and is not intended for public distribution

San Antonio Healthcare Systems COVI D-19 Patient Count

Positive Patients on 4212020

Positive Patients Trend 312212020 - 412112020

322 327 411 4 6 4 11 4 16

Systems Reporting Daily Morning Data

Health Sys I Heal th Sys2 HS3 HS4 HSS HS6

PUI Patients on 4212020

82 50

PUI Patients Trend 312012020 - 42112020

80

60

40 38

20

o __ _________________ _

4 21 322 3 27 4 I 4 6 41 I 4 1 6 42 1

H Tuesday April Z1 2020 STll=IAC _c

TOT AL Patients on 4212020

132

TOTAL Patients Trend 312212020 - 412112020

150 151

100

50

o __ __________________ _

3122 327 4 1 4 16 4 1 1 4 16 42 1

UnclassifiedFor Public Use 60

HOSPITALS Due DAILY 0900 hrs Hospital PPE IDR Materials Status Medical Dashboard (Bed and Ventilator Status) httpserisstracorgeoc7

EMS Due WEEKLY Friday 1200 hrs httpswwwsurveymonkeycomrEMSPPE2

ALL OTHER Coalition and ARHC Members Due WEEKLY Friday 1200 hrs https www surveymonkeycomrRMOCPPEOuery

1900 041220

Number of Regional Hospitals Reporting PPE Shortfall amp Days Remaining Until Depletion 5 - 7 Da s 8 - 11 Da s 12 - 14 Da s 15+ Da s

0 8 14 5 Data derived from facilities Hospital PPE IDR Materials Status - Facilities listed have indicated a disruption in their supply chain for any of the following PPE N95s Surgical Masks Gowns Gloves Face Shields Goggles

UnclassifiedFor Public Use 61

1015

Weekly COVID-19 Update Epidemiology Program

39 191 97 Tota l Cases Reported Tota l Deaths Re po rted Ever Hospita lized Adm itted to ICU

VI

45

40

35

~ 30 ro u 0 25

1 20

sect 15 z

10

5

0

23

Cases of COVID-19 by Date of Illness Onset (n=880)1 and Cumulative by Date Reported Bexar County 4182020

Female( )Ma le 51 49

210 217 224 32 39 316 323 330 46 413

- Number of Cases - cumulative Cases

1 aased on cor1pleted d31 ai 3s or 4181020 a t 800 PM dditiomd crases 3re 1111der feview

1200

t moo V

QI VI ro u

800 0

~ QI 0

- 600 E 0

u

Nl z ii - 400 ~ _

ro S

- 200 E u

-0

CITY OF SAN ANTONIO METROPOLITAN HEALTH DISTRICT

so 276 Mechanica l Venti lat ion Recovered

Percentage of Cases by Raceethnicity

American IndianAlaska Native

Asian

Black

White

Hispanic

Other

Cases by Age Group

~~ I 39 4n1 i 300 sect 200 z

100 3 0 +------------------~~~~-~~ ----r-~ ~ ~ -

17

0-17 18-40 41-64 65+

Age Grou p in Yea rs

Median ace - 46 years (age range 0-100 years)

UnclassifiedFor Public Use 62

RMOCs Mobile Drive Through COVID-19 Testing over 268000 Square Miles

UnclassifiedFor Public Use 63

= sect111ntomo tprrssmiddotXrws uesce ~

NEW5

Texas San Antonio officials launch investigations of nursing home overrun by coronavirus

LaurenCan1ba Apri112Q20 UpdacedApfd-12020212pm fWBinGi P 0

COVJCgt-19 ~ uitefldid lifo iil5 w~ kriew it inTeitas tradeLmithequtiOllsyouw1nt

nswered illd the issues YMI think we

sAQllid be lnvmlgadllg lndodamp- )Our

email iind an pounditpessbullNllWS journ11Nt will

follow up

Hot Spot Evaluation and Coordination

UnclassifiedFor Public Use 64

RMOC Function in COVID-19 Response

bull Situational awareness bull Integration of public health acute health care and disaster

management functions bull Actionable data from consolidating public health and acute health

care data sources bull Controlling and coordinating hot-spots bull Drive through testing management across the entire State bull Ability to Load balance across multiple health systems and

organizations UnclassifiedFor Public Use 65

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

John Quiroz RN Nurse Manager Los Angeles County Emergency Medical Services

UnclassifiedFor Public Use 66

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Los Angeles (LA) County Medical Operations Coordination Cell (MOCC)

bull 247 Medical amp Health Coordinator for the County and Region I

bull Coordinate Patient Transfers and Transportation bull Coordinate medical and heath resource management bull 911 Providers Hospitals LTC Clinics Dialysis Surgical

67

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATION GATEWAY

Los Angeles County and Region I

68

ifornia Reg1ions

Coastal OES Region n

Southem oes Regiion I

Inl and OES Region IV

Soutiheim Santa Barbara OES Reg Ion VI

I

Kerrn

Los Angeles

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Normal Operations vs Emergency and Disaster Response

Normal Operationsbull DHS Hospital and Clini

System bull EMTALA Transfers bull Air Medical bull Hyperbaric Chamber bull MCI Patient

Destinations bull TransferTransport

c

Emergency Disaster bull Hospital evacuations bull Resource Request bull Alternate Care Sites ndash Mercy ndash LASH ndash IsolationQuarantine

bull TransferTransport bull Prehospital Care Policy

69

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Keys to Success

bull 247 Base of Operationsbull Communicationsndash Telephony Radio Internet ReddiNet

bull DOC Room to expand operation during disasterbull Information System to document and analyze all lines

of businessbull Trained and talented staffbull Planning and exercise

70

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

John Hick MD Hennepin Healthcare MN

UnclassifiedFor Public Use 71

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Minnesota SHCC bull Statewide Healthcare Coordination Centerbull Located at State EOC as well as virtual ndash roughly

40 people directly engaged including regionalleads

bull Joint MDH HSEM MHA 8 regional MN coalitionconstruct

bull Main areas of planning responsendash ndash ndash ndash ndash

Referrals and transfers Alternate care sites Long term care ndash reactive and proactive PPE policy and acquisition Ventilator medical supply acquisition

72

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Referrals and Transfers bull Single phone number for LTC issues including hospital discharge and

COVID + patient support (eg assisted living transfer to COVID +designated SNF)

bull Co-located with SEOC public hotline but different staffing numbers bull Single (separate) phone number for ICU referrals ndash Mainly for greater MN but also inter-metro ndash Awareness of resources on MnTrac and real-time health system

information ndash Also provides direct connection to critical care consultation ndash May also be used to make triage decisions if referral needed and

no resources available (care-in-place recommendations) ndash May also be used to distribute load

73

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Staffing bull

bull

bull

bull

Call-taker ndash Medical background preferred ndash ndash

Gatekeeper for referral to SME May connect caller with resources and then referrals handled per usual

Shift Supervisor ndash ndash

Clinical background and experience with bed placement (eg house nursing supervisor) Manages information resource availability with facilities and more complicatedsituations

Clinician on-call ndash ndash

Critical care Contacts with each major health system critical care for ECMO and other resourceallocation situations

Unit supervisor ndash Works with SHCC manager on overall operations processes protocols

74

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Triggers

bull

bull

LTC ndash ndash ndash

Difficulty obtaining hospital discharges for LTC patients Achieved and hotline operational (Note ndash hotline also coordinates connections to infection preventioncontrol MDH Health Regulation Division palliative care consultations and can trigger strike team evaluation staffing support transfer support)

ICU ndash ndash ndash

lt 10 ICU beds available statewide Request from MHA or a coalition due to difficulty coordinating destinations Further triggers for engagement of clinician at request or when no ICU bedsavailable for reasonable match

75

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Other uses considerations

bull Matching to EMS transport services bull Patient ICU transfer considerations ndash Need for higher level of care ndash first priority ndash ECMO ventilators etc

bull Patients presenting to facility that lacks appropriate resources atbaseline

ndash

ndash

Load balancing ndash second priority bull Convalescent patients bull

bull

Intubated and stable patients (regional ndash if significant capacity under-utilized) Riskbenefit considerations

Resource movement ndash eg ventilators (vs anesthesia machines) or staff (virtual or in-person)

76

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Question amp Answer

77

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Contact Us

asprtraciehhsgov 1-844-5-TRACIE askasprtraciehhsgov

78

  • Developing a Healthcare Coalition Pediatric Surge Annex
  • ASPR TRACIE Three Domains
  • Resources
  • Overview of AAP and Pediatric Centers of Excellence
  • Overview of AAP and Pediatric Centers of Excellence
  • Executive Summary
  • MOCCs Problem Statement
  • A MOCC Aims to
  • MOCCs Concept
  • MOCCs | General Activity Summary
  • MOCCs Toolkit
  • Deanna Dahl-Grove MD FAAP Associate Professor Pediatric Emergency Medicine Rainbow Babies and Childrenrsquos Hospital Member AAP CoDPR Executive Committee13
  • Western Washington MOCC
  • King County LTCF Outbreak
  • Single LTCF - Single Hospital
  • Medical Operations Coordinating Cell
  • Regional COVID Coordinating Center ndash Western Washington
  • Two Surveillance Pillars of the RC3
  • Two Coordination Pillars of the RC3
  • Emergency Response Platform - Microsoft
  • Emergency Response Platform - Microsoft
  • Christopher Newton MD13Associate Professor of Surgery Division of Pediatric Surgery Director of Trauma Care UCSF Benioff Childrenrsquos Hospital Oakland13
  • Michiganrsquos Healthcare Preparedness Program
  • Michigan COVID-19
  • Michigan COVID-19
  • Detroit vs New York City
  • Detroit vs New York City
  • Michigan Healthcare Surge Strategy Goal
  • Michigan Healthcare Surge Strategy Components
  • Relief Hospitals vs Alternate Care Sites
  • Relief Hospital ldquoAskrdquo
  • Relief Hospitals and Patient Redistribution
  • Statewide Inter-Hospital Coordination Unit
  • MOCCs and Patient Redistribution
  • EMResource Relief Hospital Participation
  • MOCC-Facilitated vs Direct Contact Transfers
  • Patient Redistribution ndash 5 Key Elements
  • Relief Hospital Recruitment Challenges
  • Michigan Patient Transfers (41 to 420)
  • MOCCs in Michigan
  • Summary
  • Sarita Chung MD FAAP13Director of Disaster Preparedness Division of Emergency Medicine Childrenrsquos Hospital Boston Member American Academy of Pediatrics (AAP) Council on Disaster Preparedness and Recovery13
  • Regional Disaster Response in Texas Implementation of the RMOC Concept
  • Introduction
  • The Texas Trauma System
  • EHC System Complex Problem Solving
  • 911 Commission
  • Our Experience
  • Managing Wide-Scale Disasters
  • Acute Health Care SystemPublic Health Emergency Management
  • Problems Common to DisastersMust have a credible and workable solution to each of these problemsmdashif we are to improve disaster response
  • MEDCOM
  • How to Integrate Disaster Acute Care and Public Health Systems
  • Regional Medical Operations Center(RMOC)
  • Regional Medical Operations Center
  • Feasible Plan Must work in real world conditions
  • RMOC Abilities and Advantages
  • RMOC Response and Function to COVID-19
  • STRAC Report
  • STRAC Report
  • STRAC Report
  • Weekly COVID-19 Update
  • RMOCsMobile Drive Through COVID-19 Testing over 268000 Square Miles
  • Hot Spot Evaluation and Coordination
  • RMOC Function in COVID-19 Response
  • Moderator Roundtable
  • Los Angeles (LA) County Medical Operations Coordination Cell (MOCC)
  • Los Angeles County and Region I
  • Normal Operations vs Emergency and DisasterResponse
  • Keys to Success
  • Moderator Roundtable
  • Minnesota SHCC
  • Referrals and Transfers
  • Staffing
  • Triggers
  • Other uses considerations
  • Question amp Answer
  • Contact Us

Southwest Tecas Regional Advisory Council

Our Experience

A functioning regional trauma (EHC) system provides the framework for an effective response to large-scale disasters

Education and drills are not enough

Linked regional medical operations centers ( or MOCCs) critical to effective disaster response from all causes

UnclassifiedFor Public Use 48

a

Southwest Texas Regional Advisory Council

Managing Wide-Scale Disasters

UnclassifiedFor Public Use 49

Acute Health Care System

bull Critical for emergency response and treatment of acute illness or injury

bull Mostly private and public mix bull Services to individuals bull Distributed and complex

network of providers bull Decisions made clinically

within minutes to hours

Public Health System

bull Largely responsible for most significant health improvements

bull Safety and wellbeing of populations

bull Multidisciplinary science bull Mainly public with centralized

communication bull Decisions with deliberation

and testing usually takes days

EmergencyManagement System

Local State

Federal Emergency Management Response

These Three Systems Must Function Seamlessly and Flawlessly Together

Acute Health Care System

Public Health

Emergency Management

UnclassifiedFor Public Use 50

Communications Problems Common to failures Disasters

Unworkable and Must have a credible and untested plans workable solution to each of these problemsmdashif we are to improve disaster response Lack of coordinated

response UnclassifiedFor Public Use 51

MEDCOM

bull Trauma Transfers-500mo bull Air Medical Management bull Trauma Team Paging bull MCI load-balancing bull Navigation of mental health

patients via Law Enforcement directly topsychiatric facilities

UnclassifiedFor Public Use 52

D D

D D

How to Integrate Disaster Acute Care and Public Health Systems

bull Trauma MEDCOM Communications Center

bull Regional Medical Operations Center

bull Integrated with Local Emergency Operations Center(EOC)

bull Linked to State Emergency Operations Center

UnclassifiedFor Public Use

bull Linked to Federal Emergency Management System53

Southwest Texas Regional Aduisory Council Regional Medical Operations Center (RMOC)

UnclassifiedFor Public Use

Upregulated MEDCOMmdashdramatically enhanced data and comm Functional for 17 years in San Antonio bull Essential elements

bull Formal agreements insuring collaborationbull Representatives of all major stakeholders in one room-physical or virtualbull Formal communication link to the Emergency Operations Centers (EOC)bull Fault tolerant communications systemsbull Software systems ndashWebEOC software

bull bull bull

Monitor and coordinate all critical hospital capacity Monitor all critical public health data Monitor and coordinate all critical EMS agencies

bull Direct tie to the EOC and SOCbull EMTF functionmdashAbility to physically expand and adapt Emergency Medical Task

Forces amp Mobile Medical Units54

Regional Medical Operations Center (RMOC) Regional Medical Operations Center (RMOC)

UnclassifiedFor Public Use 55

Feasible Plan Must work in

real world conditions

UnclassifiedFor Public Use 56

Southwest Te11as Regional Adv isory Council

RMOC Abilities and Advantages

bull Situational AwarenessmdashRegional Consciousness bull Virtual expansion of bed capacity

bull Distribute to all regional facilitiesmdashnot just a few ndashMany Hands Make Light Work bull Proven many times over 15 yearsmdashdistribution of 1000s of patients over a few days

bull Enables health care regional response teams bull Multi-agency rescue teamsmdashswift water rescue etc bull Mobile medical unitsmdashtemporary hospital replacements or augments

bull Load balancing during a surge of patients bull Network with other regions ndash8 RMOC equivalents in Texas bull Integration of Public Health Acute Care and Disaster Management Systems

UnclassifiedFor Public Use 57

Vancouver

Seattle

Idaho Oregon

Nevada

San Francisco

California

lls Angeles

Montana No11 Dakota

Minnesota

South Dakcta

Wyoming

Wisconsin

Iowa Ne~raska

Toronto c ~New Y0rk Boston Detroit middot

ChicatJo middotimiddot New r ark

Denver Oli io

St Louis Kansas

K~ ntucilty Vitgin 1c1

tfort Ca r0 l1na

New Mexico Arlltansas

Atla11ta Oaas

Georgiamp

Texas

Houston

Monterrey C - Gulf of

Miami

RMOC Response and Function to COVID-19

UnclassifiedFor Public Use 58

INTERNAL REPORT - PHI DATA This report contains Protected Health Information and is not intended for public distribution

Date COVID+ Patients COVD+ in ICU

04212020 82

04202020 81 -

04192020 81

Normal

Part ici pating HCS COVID Data as of 0815 Zl-Apr-20

VentBed Data as of 0910 21-Apr-20

41

41

41

COVID+ on Ventilator

24

25

24

BTRAC

All Healthcare Systems

Available Vents I Total Vents Available Vents

554 713 7896

514 710 7296 - ~ -

555 704 7996

Healthcare System Stress Score

I

Available Staffed Total Staffed Available Staffed Beds Beds Beds

1752 4 730 3796

1792 4 700 3896 - - - - - 7 1635 4707 3596

Severe

UnclassifiedFor Public Use 59

INTERNAL REPORT - PHI DAT A This report contains Protected Health Information and is not intended for public distribution

San Antonio Healthcare Systems COVI D-19 Patient Count

Positive Patients on 4212020

Positive Patients Trend 312212020 - 412112020

322 327 411 4 6 4 11 4 16

Systems Reporting Daily Morning Data

Health Sys I Heal th Sys2 HS3 HS4 HSS HS6

PUI Patients on 4212020

82 50

PUI Patients Trend 312012020 - 42112020

80

60

40 38

20

o __ _________________ _

4 21 322 3 27 4 I 4 6 41 I 4 1 6 42 1

H Tuesday April Z1 2020 STll=IAC _c

TOT AL Patients on 4212020

132

TOTAL Patients Trend 312212020 - 412112020

150 151

100

50

o __ __________________ _

3122 327 4 1 4 16 4 1 1 4 16 42 1

UnclassifiedFor Public Use 60

HOSPITALS Due DAILY 0900 hrs Hospital PPE IDR Materials Status Medical Dashboard (Bed and Ventilator Status) httpserisstracorgeoc7

EMS Due WEEKLY Friday 1200 hrs httpswwwsurveymonkeycomrEMSPPE2

ALL OTHER Coalition and ARHC Members Due WEEKLY Friday 1200 hrs https www surveymonkeycomrRMOCPPEOuery

1900 041220

Number of Regional Hospitals Reporting PPE Shortfall amp Days Remaining Until Depletion 5 - 7 Da s 8 - 11 Da s 12 - 14 Da s 15+ Da s

0 8 14 5 Data derived from facilities Hospital PPE IDR Materials Status - Facilities listed have indicated a disruption in their supply chain for any of the following PPE N95s Surgical Masks Gowns Gloves Face Shields Goggles

UnclassifiedFor Public Use 61

1015

Weekly COVID-19 Update Epidemiology Program

39 191 97 Tota l Cases Reported Tota l Deaths Re po rted Ever Hospita lized Adm itted to ICU

VI

45

40

35

~ 30 ro u 0 25

1 20

sect 15 z

10

5

0

23

Cases of COVID-19 by Date of Illness Onset (n=880)1 and Cumulative by Date Reported Bexar County 4182020

Female( )Ma le 51 49

210 217 224 32 39 316 323 330 46 413

- Number of Cases - cumulative Cases

1 aased on cor1pleted d31 ai 3s or 4181020 a t 800 PM dditiomd crases 3re 1111der feview

1200

t moo V

QI VI ro u

800 0

~ QI 0

- 600 E 0

u

Nl z ii - 400 ~ _

ro S

- 200 E u

-0

CITY OF SAN ANTONIO METROPOLITAN HEALTH DISTRICT

so 276 Mechanica l Venti lat ion Recovered

Percentage of Cases by Raceethnicity

American IndianAlaska Native

Asian

Black

White

Hispanic

Other

Cases by Age Group

~~ I 39 4n1 i 300 sect 200 z

100 3 0 +------------------~~~~-~~ ----r-~ ~ ~ -

17

0-17 18-40 41-64 65+

Age Grou p in Yea rs

Median ace - 46 years (age range 0-100 years)

UnclassifiedFor Public Use 62

RMOCs Mobile Drive Through COVID-19 Testing over 268000 Square Miles

UnclassifiedFor Public Use 63

= sect111ntomo tprrssmiddotXrws uesce ~

NEW5

Texas San Antonio officials launch investigations of nursing home overrun by coronavirus

LaurenCan1ba Apri112Q20 UpdacedApfd-12020212pm fWBinGi P 0

COVJCgt-19 ~ uitefldid lifo iil5 w~ kriew it inTeitas tradeLmithequtiOllsyouw1nt

nswered illd the issues YMI think we

sAQllid be lnvmlgadllg lndodamp- )Our

email iind an pounditpessbullNllWS journ11Nt will

follow up

Hot Spot Evaluation and Coordination

UnclassifiedFor Public Use 64

RMOC Function in COVID-19 Response

bull Situational awareness bull Integration of public health acute health care and disaster

management functions bull Actionable data from consolidating public health and acute health

care data sources bull Controlling and coordinating hot-spots bull Drive through testing management across the entire State bull Ability to Load balance across multiple health systems and

organizations UnclassifiedFor Public Use 65

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

John Quiroz RN Nurse Manager Los Angeles County Emergency Medical Services

UnclassifiedFor Public Use 66

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Los Angeles (LA) County Medical Operations Coordination Cell (MOCC)

bull 247 Medical amp Health Coordinator for the County and Region I

bull Coordinate Patient Transfers and Transportation bull Coordinate medical and heath resource management bull 911 Providers Hospitals LTC Clinics Dialysis Surgical

67

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATION GATEWAY

Los Angeles County and Region I

68

ifornia Reg1ions

Coastal OES Region n

Southem oes Regiion I

Inl and OES Region IV

Soutiheim Santa Barbara OES Reg Ion VI

I

Kerrn

Los Angeles

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Normal Operations vs Emergency and Disaster Response

Normal Operationsbull DHS Hospital and Clini

System bull EMTALA Transfers bull Air Medical bull Hyperbaric Chamber bull MCI Patient

Destinations bull TransferTransport

c

Emergency Disaster bull Hospital evacuations bull Resource Request bull Alternate Care Sites ndash Mercy ndash LASH ndash IsolationQuarantine

bull TransferTransport bull Prehospital Care Policy

69

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Keys to Success

bull 247 Base of Operationsbull Communicationsndash Telephony Radio Internet ReddiNet

bull DOC Room to expand operation during disasterbull Information System to document and analyze all lines

of businessbull Trained and talented staffbull Planning and exercise

70

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

John Hick MD Hennepin Healthcare MN

UnclassifiedFor Public Use 71

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Minnesota SHCC bull Statewide Healthcare Coordination Centerbull Located at State EOC as well as virtual ndash roughly

40 people directly engaged including regionalleads

bull Joint MDH HSEM MHA 8 regional MN coalitionconstruct

bull Main areas of planning responsendash ndash ndash ndash ndash

Referrals and transfers Alternate care sites Long term care ndash reactive and proactive PPE policy and acquisition Ventilator medical supply acquisition

72

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Referrals and Transfers bull Single phone number for LTC issues including hospital discharge and

COVID + patient support (eg assisted living transfer to COVID +designated SNF)

bull Co-located with SEOC public hotline but different staffing numbers bull Single (separate) phone number for ICU referrals ndash Mainly for greater MN but also inter-metro ndash Awareness of resources on MnTrac and real-time health system

information ndash Also provides direct connection to critical care consultation ndash May also be used to make triage decisions if referral needed and

no resources available (care-in-place recommendations) ndash May also be used to distribute load

73

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Staffing bull

bull

bull

bull

Call-taker ndash Medical background preferred ndash ndash

Gatekeeper for referral to SME May connect caller with resources and then referrals handled per usual

Shift Supervisor ndash ndash

Clinical background and experience with bed placement (eg house nursing supervisor) Manages information resource availability with facilities and more complicatedsituations

Clinician on-call ndash ndash

Critical care Contacts with each major health system critical care for ECMO and other resourceallocation situations

Unit supervisor ndash Works with SHCC manager on overall operations processes protocols

74

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Triggers

bull

bull

LTC ndash ndash ndash

Difficulty obtaining hospital discharges for LTC patients Achieved and hotline operational (Note ndash hotline also coordinates connections to infection preventioncontrol MDH Health Regulation Division palliative care consultations and can trigger strike team evaluation staffing support transfer support)

ICU ndash ndash ndash

lt 10 ICU beds available statewide Request from MHA or a coalition due to difficulty coordinating destinations Further triggers for engagement of clinician at request or when no ICU bedsavailable for reasonable match

75

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Other uses considerations

bull Matching to EMS transport services bull Patient ICU transfer considerations ndash Need for higher level of care ndash first priority ndash ECMO ventilators etc

bull Patients presenting to facility that lacks appropriate resources atbaseline

ndash

ndash

Load balancing ndash second priority bull Convalescent patients bull

bull

Intubated and stable patients (regional ndash if significant capacity under-utilized) Riskbenefit considerations

Resource movement ndash eg ventilators (vs anesthesia machines) or staff (virtual or in-person)

76

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Question amp Answer

77

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Contact Us

asprtraciehhsgov 1-844-5-TRACIE askasprtraciehhsgov

78

  • Developing a Healthcare Coalition Pediatric Surge Annex
  • ASPR TRACIE Three Domains
  • Resources
  • Overview of AAP and Pediatric Centers of Excellence
  • Overview of AAP and Pediatric Centers of Excellence
  • Executive Summary
  • MOCCs Problem Statement
  • A MOCC Aims to
  • MOCCs Concept
  • MOCCs | General Activity Summary
  • MOCCs Toolkit
  • Deanna Dahl-Grove MD FAAP Associate Professor Pediatric Emergency Medicine Rainbow Babies and Childrenrsquos Hospital Member AAP CoDPR Executive Committee13
  • Western Washington MOCC
  • King County LTCF Outbreak
  • Single LTCF - Single Hospital
  • Medical Operations Coordinating Cell
  • Regional COVID Coordinating Center ndash Western Washington
  • Two Surveillance Pillars of the RC3
  • Two Coordination Pillars of the RC3
  • Emergency Response Platform - Microsoft
  • Emergency Response Platform - Microsoft
  • Christopher Newton MD13Associate Professor of Surgery Division of Pediatric Surgery Director of Trauma Care UCSF Benioff Childrenrsquos Hospital Oakland13
  • Michiganrsquos Healthcare Preparedness Program
  • Michigan COVID-19
  • Michigan COVID-19
  • Detroit vs New York City
  • Detroit vs New York City
  • Michigan Healthcare Surge Strategy Goal
  • Michigan Healthcare Surge Strategy Components
  • Relief Hospitals vs Alternate Care Sites
  • Relief Hospital ldquoAskrdquo
  • Relief Hospitals and Patient Redistribution
  • Statewide Inter-Hospital Coordination Unit
  • MOCCs and Patient Redistribution
  • EMResource Relief Hospital Participation
  • MOCC-Facilitated vs Direct Contact Transfers
  • Patient Redistribution ndash 5 Key Elements
  • Relief Hospital Recruitment Challenges
  • Michigan Patient Transfers (41 to 420)
  • MOCCs in Michigan
  • Summary
  • Sarita Chung MD FAAP13Director of Disaster Preparedness Division of Emergency Medicine Childrenrsquos Hospital Boston Member American Academy of Pediatrics (AAP) Council on Disaster Preparedness and Recovery13
  • Regional Disaster Response in Texas Implementation of the RMOC Concept
  • Introduction
  • The Texas Trauma System
  • EHC System Complex Problem Solving
  • 911 Commission
  • Our Experience
  • Managing Wide-Scale Disasters
  • Acute Health Care SystemPublic Health Emergency Management
  • Problems Common to DisastersMust have a credible and workable solution to each of these problemsmdashif we are to improve disaster response
  • MEDCOM
  • How to Integrate Disaster Acute Care and Public Health Systems
  • Regional Medical Operations Center(RMOC)
  • Regional Medical Operations Center
  • Feasible Plan Must work in real world conditions
  • RMOC Abilities and Advantages
  • RMOC Response and Function to COVID-19
  • STRAC Report
  • STRAC Report
  • STRAC Report
  • Weekly COVID-19 Update
  • RMOCsMobile Drive Through COVID-19 Testing over 268000 Square Miles
  • Hot Spot Evaluation and Coordination
  • RMOC Function in COVID-19 Response
  • Moderator Roundtable
  • Los Angeles (LA) County Medical Operations Coordination Cell (MOCC)
  • Los Angeles County and Region I
  • Normal Operations vs Emergency and DisasterResponse
  • Keys to Success
  • Moderator Roundtable
  • Minnesota SHCC
  • Referrals and Transfers
  • Staffing
  • Triggers
  • Other uses considerations
  • Question amp Answer
  • Contact Us

a

Southwest Texas Regional Advisory Council

Managing Wide-Scale Disasters

UnclassifiedFor Public Use 49

Acute Health Care System

bull Critical for emergency response and treatment of acute illness or injury

bull Mostly private and public mix bull Services to individuals bull Distributed and complex

network of providers bull Decisions made clinically

within minutes to hours

Public Health System

bull Largely responsible for most significant health improvements

bull Safety and wellbeing of populations

bull Multidisciplinary science bull Mainly public with centralized

communication bull Decisions with deliberation

and testing usually takes days

EmergencyManagement System

Local State

Federal Emergency Management Response

These Three Systems Must Function Seamlessly and Flawlessly Together

Acute Health Care System

Public Health

Emergency Management

UnclassifiedFor Public Use 50

Communications Problems Common to failures Disasters

Unworkable and Must have a credible and untested plans workable solution to each of these problemsmdashif we are to improve disaster response Lack of coordinated

response UnclassifiedFor Public Use 51

MEDCOM

bull Trauma Transfers-500mo bull Air Medical Management bull Trauma Team Paging bull MCI load-balancing bull Navigation of mental health

patients via Law Enforcement directly topsychiatric facilities

UnclassifiedFor Public Use 52

D D

D D

How to Integrate Disaster Acute Care and Public Health Systems

bull Trauma MEDCOM Communications Center

bull Regional Medical Operations Center

bull Integrated with Local Emergency Operations Center(EOC)

bull Linked to State Emergency Operations Center

UnclassifiedFor Public Use

bull Linked to Federal Emergency Management System53

Southwest Texas Regional Aduisory Council Regional Medical Operations Center (RMOC)

UnclassifiedFor Public Use

Upregulated MEDCOMmdashdramatically enhanced data and comm Functional for 17 years in San Antonio bull Essential elements

bull Formal agreements insuring collaborationbull Representatives of all major stakeholders in one room-physical or virtualbull Formal communication link to the Emergency Operations Centers (EOC)bull Fault tolerant communications systemsbull Software systems ndashWebEOC software

bull bull bull

Monitor and coordinate all critical hospital capacity Monitor all critical public health data Monitor and coordinate all critical EMS agencies

bull Direct tie to the EOC and SOCbull EMTF functionmdashAbility to physically expand and adapt Emergency Medical Task

Forces amp Mobile Medical Units54

Regional Medical Operations Center (RMOC) Regional Medical Operations Center (RMOC)

UnclassifiedFor Public Use 55

Feasible Plan Must work in

real world conditions

UnclassifiedFor Public Use 56

Southwest Te11as Regional Adv isory Council

RMOC Abilities and Advantages

bull Situational AwarenessmdashRegional Consciousness bull Virtual expansion of bed capacity

bull Distribute to all regional facilitiesmdashnot just a few ndashMany Hands Make Light Work bull Proven many times over 15 yearsmdashdistribution of 1000s of patients over a few days

bull Enables health care regional response teams bull Multi-agency rescue teamsmdashswift water rescue etc bull Mobile medical unitsmdashtemporary hospital replacements or augments

bull Load balancing during a surge of patients bull Network with other regions ndash8 RMOC equivalents in Texas bull Integration of Public Health Acute Care and Disaster Management Systems

UnclassifiedFor Public Use 57

Vancouver

Seattle

Idaho Oregon

Nevada

San Francisco

California

lls Angeles

Montana No11 Dakota

Minnesota

South Dakcta

Wyoming

Wisconsin

Iowa Ne~raska

Toronto c ~New Y0rk Boston Detroit middot

ChicatJo middotimiddot New r ark

Denver Oli io

St Louis Kansas

K~ ntucilty Vitgin 1c1

tfort Ca r0 l1na

New Mexico Arlltansas

Atla11ta Oaas

Georgiamp

Texas

Houston

Monterrey C - Gulf of

Miami

RMOC Response and Function to COVID-19

UnclassifiedFor Public Use 58

INTERNAL REPORT - PHI DATA This report contains Protected Health Information and is not intended for public distribution

Date COVID+ Patients COVD+ in ICU

04212020 82

04202020 81 -

04192020 81

Normal

Part ici pating HCS COVID Data as of 0815 Zl-Apr-20

VentBed Data as of 0910 21-Apr-20

41

41

41

COVID+ on Ventilator

24

25

24

BTRAC

All Healthcare Systems

Available Vents I Total Vents Available Vents

554 713 7896

514 710 7296 - ~ -

555 704 7996

Healthcare System Stress Score

I

Available Staffed Total Staffed Available Staffed Beds Beds Beds

1752 4 730 3796

1792 4 700 3896 - - - - - 7 1635 4707 3596

Severe

UnclassifiedFor Public Use 59

INTERNAL REPORT - PHI DAT A This report contains Protected Health Information and is not intended for public distribution

San Antonio Healthcare Systems COVI D-19 Patient Count

Positive Patients on 4212020

Positive Patients Trend 312212020 - 412112020

322 327 411 4 6 4 11 4 16

Systems Reporting Daily Morning Data

Health Sys I Heal th Sys2 HS3 HS4 HSS HS6

PUI Patients on 4212020

82 50

PUI Patients Trend 312012020 - 42112020

80

60

40 38

20

o __ _________________ _

4 21 322 3 27 4 I 4 6 41 I 4 1 6 42 1

H Tuesday April Z1 2020 STll=IAC _c

TOT AL Patients on 4212020

132

TOTAL Patients Trend 312212020 - 412112020

150 151

100

50

o __ __________________ _

3122 327 4 1 4 16 4 1 1 4 16 42 1

UnclassifiedFor Public Use 60

HOSPITALS Due DAILY 0900 hrs Hospital PPE IDR Materials Status Medical Dashboard (Bed and Ventilator Status) httpserisstracorgeoc7

EMS Due WEEKLY Friday 1200 hrs httpswwwsurveymonkeycomrEMSPPE2

ALL OTHER Coalition and ARHC Members Due WEEKLY Friday 1200 hrs https www surveymonkeycomrRMOCPPEOuery

1900 041220

Number of Regional Hospitals Reporting PPE Shortfall amp Days Remaining Until Depletion 5 - 7 Da s 8 - 11 Da s 12 - 14 Da s 15+ Da s

0 8 14 5 Data derived from facilities Hospital PPE IDR Materials Status - Facilities listed have indicated a disruption in their supply chain for any of the following PPE N95s Surgical Masks Gowns Gloves Face Shields Goggles

UnclassifiedFor Public Use 61

1015

Weekly COVID-19 Update Epidemiology Program

39 191 97 Tota l Cases Reported Tota l Deaths Re po rted Ever Hospita lized Adm itted to ICU

VI

45

40

35

~ 30 ro u 0 25

1 20

sect 15 z

10

5

0

23

Cases of COVID-19 by Date of Illness Onset (n=880)1 and Cumulative by Date Reported Bexar County 4182020

Female( )Ma le 51 49

210 217 224 32 39 316 323 330 46 413

- Number of Cases - cumulative Cases

1 aased on cor1pleted d31 ai 3s or 4181020 a t 800 PM dditiomd crases 3re 1111der feview

1200

t moo V

QI VI ro u

800 0

~ QI 0

- 600 E 0

u

Nl z ii - 400 ~ _

ro S

- 200 E u

-0

CITY OF SAN ANTONIO METROPOLITAN HEALTH DISTRICT

so 276 Mechanica l Venti lat ion Recovered

Percentage of Cases by Raceethnicity

American IndianAlaska Native

Asian

Black

White

Hispanic

Other

Cases by Age Group

~~ I 39 4n1 i 300 sect 200 z

100 3 0 +------------------~~~~-~~ ----r-~ ~ ~ -

17

0-17 18-40 41-64 65+

Age Grou p in Yea rs

Median ace - 46 years (age range 0-100 years)

UnclassifiedFor Public Use 62

RMOCs Mobile Drive Through COVID-19 Testing over 268000 Square Miles

UnclassifiedFor Public Use 63

= sect111ntomo tprrssmiddotXrws uesce ~

NEW5

Texas San Antonio officials launch investigations of nursing home overrun by coronavirus

LaurenCan1ba Apri112Q20 UpdacedApfd-12020212pm fWBinGi P 0

COVJCgt-19 ~ uitefldid lifo iil5 w~ kriew it inTeitas tradeLmithequtiOllsyouw1nt

nswered illd the issues YMI think we

sAQllid be lnvmlgadllg lndodamp- )Our

email iind an pounditpessbullNllWS journ11Nt will

follow up

Hot Spot Evaluation and Coordination

UnclassifiedFor Public Use 64

RMOC Function in COVID-19 Response

bull Situational awareness bull Integration of public health acute health care and disaster

management functions bull Actionable data from consolidating public health and acute health

care data sources bull Controlling and coordinating hot-spots bull Drive through testing management across the entire State bull Ability to Load balance across multiple health systems and

organizations UnclassifiedFor Public Use 65

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

John Quiroz RN Nurse Manager Los Angeles County Emergency Medical Services

UnclassifiedFor Public Use 66

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Los Angeles (LA) County Medical Operations Coordination Cell (MOCC)

bull 247 Medical amp Health Coordinator for the County and Region I

bull Coordinate Patient Transfers and Transportation bull Coordinate medical and heath resource management bull 911 Providers Hospitals LTC Clinics Dialysis Surgical

67

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATION GATEWAY

Los Angeles County and Region I

68

ifornia Reg1ions

Coastal OES Region n

Southem oes Regiion I

Inl and OES Region IV

Soutiheim Santa Barbara OES Reg Ion VI

I

Kerrn

Los Angeles

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Normal Operations vs Emergency and Disaster Response

Normal Operationsbull DHS Hospital and Clini

System bull EMTALA Transfers bull Air Medical bull Hyperbaric Chamber bull MCI Patient

Destinations bull TransferTransport

c

Emergency Disaster bull Hospital evacuations bull Resource Request bull Alternate Care Sites ndash Mercy ndash LASH ndash IsolationQuarantine

bull TransferTransport bull Prehospital Care Policy

69

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Keys to Success

bull 247 Base of Operationsbull Communicationsndash Telephony Radio Internet ReddiNet

bull DOC Room to expand operation during disasterbull Information System to document and analyze all lines

of businessbull Trained and talented staffbull Planning and exercise

70

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

John Hick MD Hennepin Healthcare MN

UnclassifiedFor Public Use 71

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Minnesota SHCC bull Statewide Healthcare Coordination Centerbull Located at State EOC as well as virtual ndash roughly

40 people directly engaged including regionalleads

bull Joint MDH HSEM MHA 8 regional MN coalitionconstruct

bull Main areas of planning responsendash ndash ndash ndash ndash

Referrals and transfers Alternate care sites Long term care ndash reactive and proactive PPE policy and acquisition Ventilator medical supply acquisition

72

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Referrals and Transfers bull Single phone number for LTC issues including hospital discharge and

COVID + patient support (eg assisted living transfer to COVID +designated SNF)

bull Co-located with SEOC public hotline but different staffing numbers bull Single (separate) phone number for ICU referrals ndash Mainly for greater MN but also inter-metro ndash Awareness of resources on MnTrac and real-time health system

information ndash Also provides direct connection to critical care consultation ndash May also be used to make triage decisions if referral needed and

no resources available (care-in-place recommendations) ndash May also be used to distribute load

73

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Staffing bull

bull

bull

bull

Call-taker ndash Medical background preferred ndash ndash

Gatekeeper for referral to SME May connect caller with resources and then referrals handled per usual

Shift Supervisor ndash ndash

Clinical background and experience with bed placement (eg house nursing supervisor) Manages information resource availability with facilities and more complicatedsituations

Clinician on-call ndash ndash

Critical care Contacts with each major health system critical care for ECMO and other resourceallocation situations

Unit supervisor ndash Works with SHCC manager on overall operations processes protocols

74

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Triggers

bull

bull

LTC ndash ndash ndash

Difficulty obtaining hospital discharges for LTC patients Achieved and hotline operational (Note ndash hotline also coordinates connections to infection preventioncontrol MDH Health Regulation Division palliative care consultations and can trigger strike team evaluation staffing support transfer support)

ICU ndash ndash ndash

lt 10 ICU beds available statewide Request from MHA or a coalition due to difficulty coordinating destinations Further triggers for engagement of clinician at request or when no ICU bedsavailable for reasonable match

75

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Other uses considerations

bull Matching to EMS transport services bull Patient ICU transfer considerations ndash Need for higher level of care ndash first priority ndash ECMO ventilators etc

bull Patients presenting to facility that lacks appropriate resources atbaseline

ndash

ndash

Load balancing ndash second priority bull Convalescent patients bull

bull

Intubated and stable patients (regional ndash if significant capacity under-utilized) Riskbenefit considerations

Resource movement ndash eg ventilators (vs anesthesia machines) or staff (virtual or in-person)

76

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Question amp Answer

77

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Contact Us

asprtraciehhsgov 1-844-5-TRACIE askasprtraciehhsgov

78

  • Developing a Healthcare Coalition Pediatric Surge Annex
  • ASPR TRACIE Three Domains
  • Resources
  • Overview of AAP and Pediatric Centers of Excellence
  • Overview of AAP and Pediatric Centers of Excellence
  • Executive Summary
  • MOCCs Problem Statement
  • A MOCC Aims to
  • MOCCs Concept
  • MOCCs | General Activity Summary
  • MOCCs Toolkit
  • Deanna Dahl-Grove MD FAAP Associate Professor Pediatric Emergency Medicine Rainbow Babies and Childrenrsquos Hospital Member AAP CoDPR Executive Committee13
  • Western Washington MOCC
  • King County LTCF Outbreak
  • Single LTCF - Single Hospital
  • Medical Operations Coordinating Cell
  • Regional COVID Coordinating Center ndash Western Washington
  • Two Surveillance Pillars of the RC3
  • Two Coordination Pillars of the RC3
  • Emergency Response Platform - Microsoft
  • Emergency Response Platform - Microsoft
  • Christopher Newton MD13Associate Professor of Surgery Division of Pediatric Surgery Director of Trauma Care UCSF Benioff Childrenrsquos Hospital Oakland13
  • Michiganrsquos Healthcare Preparedness Program
  • Michigan COVID-19
  • Michigan COVID-19
  • Detroit vs New York City
  • Detroit vs New York City
  • Michigan Healthcare Surge Strategy Goal
  • Michigan Healthcare Surge Strategy Components
  • Relief Hospitals vs Alternate Care Sites
  • Relief Hospital ldquoAskrdquo
  • Relief Hospitals and Patient Redistribution
  • Statewide Inter-Hospital Coordination Unit
  • MOCCs and Patient Redistribution
  • EMResource Relief Hospital Participation
  • MOCC-Facilitated vs Direct Contact Transfers
  • Patient Redistribution ndash 5 Key Elements
  • Relief Hospital Recruitment Challenges
  • Michigan Patient Transfers (41 to 420)
  • MOCCs in Michigan
  • Summary
  • Sarita Chung MD FAAP13Director of Disaster Preparedness Division of Emergency Medicine Childrenrsquos Hospital Boston Member American Academy of Pediatrics (AAP) Council on Disaster Preparedness and Recovery13
  • Regional Disaster Response in Texas Implementation of the RMOC Concept
  • Introduction
  • The Texas Trauma System
  • EHC System Complex Problem Solving
  • 911 Commission
  • Our Experience
  • Managing Wide-Scale Disasters
  • Acute Health Care SystemPublic Health Emergency Management
  • Problems Common to DisastersMust have a credible and workable solution to each of these problemsmdashif we are to improve disaster response
  • MEDCOM
  • How to Integrate Disaster Acute Care and Public Health Systems
  • Regional Medical Operations Center(RMOC)
  • Regional Medical Operations Center
  • Feasible Plan Must work in real world conditions
  • RMOC Abilities and Advantages
  • RMOC Response and Function to COVID-19
  • STRAC Report
  • STRAC Report
  • STRAC Report
  • Weekly COVID-19 Update
  • RMOCsMobile Drive Through COVID-19 Testing over 268000 Square Miles
  • Hot Spot Evaluation and Coordination
  • RMOC Function in COVID-19 Response
  • Moderator Roundtable
  • Los Angeles (LA) County Medical Operations Coordination Cell (MOCC)
  • Los Angeles County and Region I
  • Normal Operations vs Emergency and DisasterResponse
  • Keys to Success
  • Moderator Roundtable
  • Minnesota SHCC
  • Referrals and Transfers
  • Staffing
  • Triggers
  • Other uses considerations
  • Question amp Answer
  • Contact Us

These Three Systems Must Function Seamlessly and Flawlessly Together

Acute Health Care System

Public Health

Emergency Management

UnclassifiedFor Public Use 50

Communications Problems Common to failures Disasters

Unworkable and Must have a credible and untested plans workable solution to each of these problemsmdashif we are to improve disaster response Lack of coordinated

response UnclassifiedFor Public Use 51

MEDCOM

bull Trauma Transfers-500mo bull Air Medical Management bull Trauma Team Paging bull MCI load-balancing bull Navigation of mental health

patients via Law Enforcement directly topsychiatric facilities

UnclassifiedFor Public Use 52

D D

D D

How to Integrate Disaster Acute Care and Public Health Systems

bull Trauma MEDCOM Communications Center

bull Regional Medical Operations Center

bull Integrated with Local Emergency Operations Center(EOC)

bull Linked to State Emergency Operations Center

UnclassifiedFor Public Use

bull Linked to Federal Emergency Management System53

Southwest Texas Regional Aduisory Council Regional Medical Operations Center (RMOC)

UnclassifiedFor Public Use

Upregulated MEDCOMmdashdramatically enhanced data and comm Functional for 17 years in San Antonio bull Essential elements

bull Formal agreements insuring collaborationbull Representatives of all major stakeholders in one room-physical or virtualbull Formal communication link to the Emergency Operations Centers (EOC)bull Fault tolerant communications systemsbull Software systems ndashWebEOC software

bull bull bull

Monitor and coordinate all critical hospital capacity Monitor all critical public health data Monitor and coordinate all critical EMS agencies

bull Direct tie to the EOC and SOCbull EMTF functionmdashAbility to physically expand and adapt Emergency Medical Task

Forces amp Mobile Medical Units54

Regional Medical Operations Center (RMOC) Regional Medical Operations Center (RMOC)

UnclassifiedFor Public Use 55

Feasible Plan Must work in

real world conditions

UnclassifiedFor Public Use 56

Southwest Te11as Regional Adv isory Council

RMOC Abilities and Advantages

bull Situational AwarenessmdashRegional Consciousness bull Virtual expansion of bed capacity

bull Distribute to all regional facilitiesmdashnot just a few ndashMany Hands Make Light Work bull Proven many times over 15 yearsmdashdistribution of 1000s of patients over a few days

bull Enables health care regional response teams bull Multi-agency rescue teamsmdashswift water rescue etc bull Mobile medical unitsmdashtemporary hospital replacements or augments

bull Load balancing during a surge of patients bull Network with other regions ndash8 RMOC equivalents in Texas bull Integration of Public Health Acute Care and Disaster Management Systems

UnclassifiedFor Public Use 57

Vancouver

Seattle

Idaho Oregon

Nevada

San Francisco

California

lls Angeles

Montana No11 Dakota

Minnesota

South Dakcta

Wyoming

Wisconsin

Iowa Ne~raska

Toronto c ~New Y0rk Boston Detroit middot

ChicatJo middotimiddot New r ark

Denver Oli io

St Louis Kansas

K~ ntucilty Vitgin 1c1

tfort Ca r0 l1na

New Mexico Arlltansas

Atla11ta Oaas

Georgiamp

Texas

Houston

Monterrey C - Gulf of

Miami

RMOC Response and Function to COVID-19

UnclassifiedFor Public Use 58

INTERNAL REPORT - PHI DATA This report contains Protected Health Information and is not intended for public distribution

Date COVID+ Patients COVD+ in ICU

04212020 82

04202020 81 -

04192020 81

Normal

Part ici pating HCS COVID Data as of 0815 Zl-Apr-20

VentBed Data as of 0910 21-Apr-20

41

41

41

COVID+ on Ventilator

24

25

24

BTRAC

All Healthcare Systems

Available Vents I Total Vents Available Vents

554 713 7896

514 710 7296 - ~ -

555 704 7996

Healthcare System Stress Score

I

Available Staffed Total Staffed Available Staffed Beds Beds Beds

1752 4 730 3796

1792 4 700 3896 - - - - - 7 1635 4707 3596

Severe

UnclassifiedFor Public Use 59

INTERNAL REPORT - PHI DAT A This report contains Protected Health Information and is not intended for public distribution

San Antonio Healthcare Systems COVI D-19 Patient Count

Positive Patients on 4212020

Positive Patients Trend 312212020 - 412112020

322 327 411 4 6 4 11 4 16

Systems Reporting Daily Morning Data

Health Sys I Heal th Sys2 HS3 HS4 HSS HS6

PUI Patients on 4212020

82 50

PUI Patients Trend 312012020 - 42112020

80

60

40 38

20

o __ _________________ _

4 21 322 3 27 4 I 4 6 41 I 4 1 6 42 1

H Tuesday April Z1 2020 STll=IAC _c

TOT AL Patients on 4212020

132

TOTAL Patients Trend 312212020 - 412112020

150 151

100

50

o __ __________________ _

3122 327 4 1 4 16 4 1 1 4 16 42 1

UnclassifiedFor Public Use 60

HOSPITALS Due DAILY 0900 hrs Hospital PPE IDR Materials Status Medical Dashboard (Bed and Ventilator Status) httpserisstracorgeoc7

EMS Due WEEKLY Friday 1200 hrs httpswwwsurveymonkeycomrEMSPPE2

ALL OTHER Coalition and ARHC Members Due WEEKLY Friday 1200 hrs https www surveymonkeycomrRMOCPPEOuery

1900 041220

Number of Regional Hospitals Reporting PPE Shortfall amp Days Remaining Until Depletion 5 - 7 Da s 8 - 11 Da s 12 - 14 Da s 15+ Da s

0 8 14 5 Data derived from facilities Hospital PPE IDR Materials Status - Facilities listed have indicated a disruption in their supply chain for any of the following PPE N95s Surgical Masks Gowns Gloves Face Shields Goggles

UnclassifiedFor Public Use 61

1015

Weekly COVID-19 Update Epidemiology Program

39 191 97 Tota l Cases Reported Tota l Deaths Re po rted Ever Hospita lized Adm itted to ICU

VI

45

40

35

~ 30 ro u 0 25

1 20

sect 15 z

10

5

0

23

Cases of COVID-19 by Date of Illness Onset (n=880)1 and Cumulative by Date Reported Bexar County 4182020

Female( )Ma le 51 49

210 217 224 32 39 316 323 330 46 413

- Number of Cases - cumulative Cases

1 aased on cor1pleted d31 ai 3s or 4181020 a t 800 PM dditiomd crases 3re 1111der feview

1200

t moo V

QI VI ro u

800 0

~ QI 0

- 600 E 0

u

Nl z ii - 400 ~ _

ro S

- 200 E u

-0

CITY OF SAN ANTONIO METROPOLITAN HEALTH DISTRICT

so 276 Mechanica l Venti lat ion Recovered

Percentage of Cases by Raceethnicity

American IndianAlaska Native

Asian

Black

White

Hispanic

Other

Cases by Age Group

~~ I 39 4n1 i 300 sect 200 z

100 3 0 +------------------~~~~-~~ ----r-~ ~ ~ -

17

0-17 18-40 41-64 65+

Age Grou p in Yea rs

Median ace - 46 years (age range 0-100 years)

UnclassifiedFor Public Use 62

RMOCs Mobile Drive Through COVID-19 Testing over 268000 Square Miles

UnclassifiedFor Public Use 63

= sect111ntomo tprrssmiddotXrws uesce ~

NEW5

Texas San Antonio officials launch investigations of nursing home overrun by coronavirus

LaurenCan1ba Apri112Q20 UpdacedApfd-12020212pm fWBinGi P 0

COVJCgt-19 ~ uitefldid lifo iil5 w~ kriew it inTeitas tradeLmithequtiOllsyouw1nt

nswered illd the issues YMI think we

sAQllid be lnvmlgadllg lndodamp- )Our

email iind an pounditpessbullNllWS journ11Nt will

follow up

Hot Spot Evaluation and Coordination

UnclassifiedFor Public Use 64

RMOC Function in COVID-19 Response

bull Situational awareness bull Integration of public health acute health care and disaster

management functions bull Actionable data from consolidating public health and acute health

care data sources bull Controlling and coordinating hot-spots bull Drive through testing management across the entire State bull Ability to Load balance across multiple health systems and

organizations UnclassifiedFor Public Use 65

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

John Quiroz RN Nurse Manager Los Angeles County Emergency Medical Services

UnclassifiedFor Public Use 66

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Los Angeles (LA) County Medical Operations Coordination Cell (MOCC)

bull 247 Medical amp Health Coordinator for the County and Region I

bull Coordinate Patient Transfers and Transportation bull Coordinate medical and heath resource management bull 911 Providers Hospitals LTC Clinics Dialysis Surgical

67

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATION GATEWAY

Los Angeles County and Region I

68

ifornia Reg1ions

Coastal OES Region n

Southem oes Regiion I

Inl and OES Region IV

Soutiheim Santa Barbara OES Reg Ion VI

I

Kerrn

Los Angeles

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Normal Operations vs Emergency and Disaster Response

Normal Operationsbull DHS Hospital and Clini

System bull EMTALA Transfers bull Air Medical bull Hyperbaric Chamber bull MCI Patient

Destinations bull TransferTransport

c

Emergency Disaster bull Hospital evacuations bull Resource Request bull Alternate Care Sites ndash Mercy ndash LASH ndash IsolationQuarantine

bull TransferTransport bull Prehospital Care Policy

69

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Keys to Success

bull 247 Base of Operationsbull Communicationsndash Telephony Radio Internet ReddiNet

bull DOC Room to expand operation during disasterbull Information System to document and analyze all lines

of businessbull Trained and talented staffbull Planning and exercise

70

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

John Hick MD Hennepin Healthcare MN

UnclassifiedFor Public Use 71

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Minnesota SHCC bull Statewide Healthcare Coordination Centerbull Located at State EOC as well as virtual ndash roughly

40 people directly engaged including regionalleads

bull Joint MDH HSEM MHA 8 regional MN coalitionconstruct

bull Main areas of planning responsendash ndash ndash ndash ndash

Referrals and transfers Alternate care sites Long term care ndash reactive and proactive PPE policy and acquisition Ventilator medical supply acquisition

72

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Referrals and Transfers bull Single phone number for LTC issues including hospital discharge and

COVID + patient support (eg assisted living transfer to COVID +designated SNF)

bull Co-located with SEOC public hotline but different staffing numbers bull Single (separate) phone number for ICU referrals ndash Mainly for greater MN but also inter-metro ndash Awareness of resources on MnTrac and real-time health system

information ndash Also provides direct connection to critical care consultation ndash May also be used to make triage decisions if referral needed and

no resources available (care-in-place recommendations) ndash May also be used to distribute load

73

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Staffing bull

bull

bull

bull

Call-taker ndash Medical background preferred ndash ndash

Gatekeeper for referral to SME May connect caller with resources and then referrals handled per usual

Shift Supervisor ndash ndash

Clinical background and experience with bed placement (eg house nursing supervisor) Manages information resource availability with facilities and more complicatedsituations

Clinician on-call ndash ndash

Critical care Contacts with each major health system critical care for ECMO and other resourceallocation situations

Unit supervisor ndash Works with SHCC manager on overall operations processes protocols

74

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Triggers

bull

bull

LTC ndash ndash ndash

Difficulty obtaining hospital discharges for LTC patients Achieved and hotline operational (Note ndash hotline also coordinates connections to infection preventioncontrol MDH Health Regulation Division palliative care consultations and can trigger strike team evaluation staffing support transfer support)

ICU ndash ndash ndash

lt 10 ICU beds available statewide Request from MHA or a coalition due to difficulty coordinating destinations Further triggers for engagement of clinician at request or when no ICU bedsavailable for reasonable match

75

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Other uses considerations

bull Matching to EMS transport services bull Patient ICU transfer considerations ndash Need for higher level of care ndash first priority ndash ECMO ventilators etc

bull Patients presenting to facility that lacks appropriate resources atbaseline

ndash

ndash

Load balancing ndash second priority bull Convalescent patients bull

bull

Intubated and stable patients (regional ndash if significant capacity under-utilized) Riskbenefit considerations

Resource movement ndash eg ventilators (vs anesthesia machines) or staff (virtual or in-person)

76

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Question amp Answer

77

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Contact Us

asprtraciehhsgov 1-844-5-TRACIE askasprtraciehhsgov

78

  • Developing a Healthcare Coalition Pediatric Surge Annex
  • ASPR TRACIE Three Domains
  • Resources
  • Overview of AAP and Pediatric Centers of Excellence
  • Overview of AAP and Pediatric Centers of Excellence
  • Executive Summary
  • MOCCs Problem Statement
  • A MOCC Aims to
  • MOCCs Concept
  • MOCCs | General Activity Summary
  • MOCCs Toolkit
  • Deanna Dahl-Grove MD FAAP Associate Professor Pediatric Emergency Medicine Rainbow Babies and Childrenrsquos Hospital Member AAP CoDPR Executive Committee13
  • Western Washington MOCC
  • King County LTCF Outbreak
  • Single LTCF - Single Hospital
  • Medical Operations Coordinating Cell
  • Regional COVID Coordinating Center ndash Western Washington
  • Two Surveillance Pillars of the RC3
  • Two Coordination Pillars of the RC3
  • Emergency Response Platform - Microsoft
  • Emergency Response Platform - Microsoft
  • Christopher Newton MD13Associate Professor of Surgery Division of Pediatric Surgery Director of Trauma Care UCSF Benioff Childrenrsquos Hospital Oakland13
  • Michiganrsquos Healthcare Preparedness Program
  • Michigan COVID-19
  • Michigan COVID-19
  • Detroit vs New York City
  • Detroit vs New York City
  • Michigan Healthcare Surge Strategy Goal
  • Michigan Healthcare Surge Strategy Components
  • Relief Hospitals vs Alternate Care Sites
  • Relief Hospital ldquoAskrdquo
  • Relief Hospitals and Patient Redistribution
  • Statewide Inter-Hospital Coordination Unit
  • MOCCs and Patient Redistribution
  • EMResource Relief Hospital Participation
  • MOCC-Facilitated vs Direct Contact Transfers
  • Patient Redistribution ndash 5 Key Elements
  • Relief Hospital Recruitment Challenges
  • Michigan Patient Transfers (41 to 420)
  • MOCCs in Michigan
  • Summary
  • Sarita Chung MD FAAP13Director of Disaster Preparedness Division of Emergency Medicine Childrenrsquos Hospital Boston Member American Academy of Pediatrics (AAP) Council on Disaster Preparedness and Recovery13
  • Regional Disaster Response in Texas Implementation of the RMOC Concept
  • Introduction
  • The Texas Trauma System
  • EHC System Complex Problem Solving
  • 911 Commission
  • Our Experience
  • Managing Wide-Scale Disasters
  • Acute Health Care SystemPublic Health Emergency Management
  • Problems Common to DisastersMust have a credible and workable solution to each of these problemsmdashif we are to improve disaster response
  • MEDCOM
  • How to Integrate Disaster Acute Care and Public Health Systems
  • Regional Medical Operations Center(RMOC)
  • Regional Medical Operations Center
  • Feasible Plan Must work in real world conditions
  • RMOC Abilities and Advantages
  • RMOC Response and Function to COVID-19
  • STRAC Report
  • STRAC Report
  • STRAC Report
  • Weekly COVID-19 Update
  • RMOCsMobile Drive Through COVID-19 Testing over 268000 Square Miles
  • Hot Spot Evaluation and Coordination
  • RMOC Function in COVID-19 Response
  • Moderator Roundtable
  • Los Angeles (LA) County Medical Operations Coordination Cell (MOCC)
  • Los Angeles County and Region I
  • Normal Operations vs Emergency and DisasterResponse
  • Keys to Success
  • Moderator Roundtable
  • Minnesota SHCC
  • Referrals and Transfers
  • Staffing
  • Triggers
  • Other uses considerations
  • Question amp Answer
  • Contact Us

Communications Problems Common to failures Disasters

Unworkable and Must have a credible and untested plans workable solution to each of these problemsmdashif we are to improve disaster response Lack of coordinated

response UnclassifiedFor Public Use 51

MEDCOM

bull Trauma Transfers-500mo bull Air Medical Management bull Trauma Team Paging bull MCI load-balancing bull Navigation of mental health

patients via Law Enforcement directly topsychiatric facilities

UnclassifiedFor Public Use 52

D D

D D

How to Integrate Disaster Acute Care and Public Health Systems

bull Trauma MEDCOM Communications Center

bull Regional Medical Operations Center

bull Integrated with Local Emergency Operations Center(EOC)

bull Linked to State Emergency Operations Center

UnclassifiedFor Public Use

bull Linked to Federal Emergency Management System53

Southwest Texas Regional Aduisory Council Regional Medical Operations Center (RMOC)

UnclassifiedFor Public Use

Upregulated MEDCOMmdashdramatically enhanced data and comm Functional for 17 years in San Antonio bull Essential elements

bull Formal agreements insuring collaborationbull Representatives of all major stakeholders in one room-physical or virtualbull Formal communication link to the Emergency Operations Centers (EOC)bull Fault tolerant communications systemsbull Software systems ndashWebEOC software

bull bull bull

Monitor and coordinate all critical hospital capacity Monitor all critical public health data Monitor and coordinate all critical EMS agencies

bull Direct tie to the EOC and SOCbull EMTF functionmdashAbility to physically expand and adapt Emergency Medical Task

Forces amp Mobile Medical Units54

Regional Medical Operations Center (RMOC) Regional Medical Operations Center (RMOC)

UnclassifiedFor Public Use 55

Feasible Plan Must work in

real world conditions

UnclassifiedFor Public Use 56

Southwest Te11as Regional Adv isory Council

RMOC Abilities and Advantages

bull Situational AwarenessmdashRegional Consciousness bull Virtual expansion of bed capacity

bull Distribute to all regional facilitiesmdashnot just a few ndashMany Hands Make Light Work bull Proven many times over 15 yearsmdashdistribution of 1000s of patients over a few days

bull Enables health care regional response teams bull Multi-agency rescue teamsmdashswift water rescue etc bull Mobile medical unitsmdashtemporary hospital replacements or augments

bull Load balancing during a surge of patients bull Network with other regions ndash8 RMOC equivalents in Texas bull Integration of Public Health Acute Care and Disaster Management Systems

UnclassifiedFor Public Use 57

Vancouver

Seattle

Idaho Oregon

Nevada

San Francisco

California

lls Angeles

Montana No11 Dakota

Minnesota

South Dakcta

Wyoming

Wisconsin

Iowa Ne~raska

Toronto c ~New Y0rk Boston Detroit middot

ChicatJo middotimiddot New r ark

Denver Oli io

St Louis Kansas

K~ ntucilty Vitgin 1c1

tfort Ca r0 l1na

New Mexico Arlltansas

Atla11ta Oaas

Georgiamp

Texas

Houston

Monterrey C - Gulf of

Miami

RMOC Response and Function to COVID-19

UnclassifiedFor Public Use 58

INTERNAL REPORT - PHI DATA This report contains Protected Health Information and is not intended for public distribution

Date COVID+ Patients COVD+ in ICU

04212020 82

04202020 81 -

04192020 81

Normal

Part ici pating HCS COVID Data as of 0815 Zl-Apr-20

VentBed Data as of 0910 21-Apr-20

41

41

41

COVID+ on Ventilator

24

25

24

BTRAC

All Healthcare Systems

Available Vents I Total Vents Available Vents

554 713 7896

514 710 7296 - ~ -

555 704 7996

Healthcare System Stress Score

I

Available Staffed Total Staffed Available Staffed Beds Beds Beds

1752 4 730 3796

1792 4 700 3896 - - - - - 7 1635 4707 3596

Severe

UnclassifiedFor Public Use 59

INTERNAL REPORT - PHI DAT A This report contains Protected Health Information and is not intended for public distribution

San Antonio Healthcare Systems COVI D-19 Patient Count

Positive Patients on 4212020

Positive Patients Trend 312212020 - 412112020

322 327 411 4 6 4 11 4 16

Systems Reporting Daily Morning Data

Health Sys I Heal th Sys2 HS3 HS4 HSS HS6

PUI Patients on 4212020

82 50

PUI Patients Trend 312012020 - 42112020

80

60

40 38

20

o __ _________________ _

4 21 322 3 27 4 I 4 6 41 I 4 1 6 42 1

H Tuesday April Z1 2020 STll=IAC _c

TOT AL Patients on 4212020

132

TOTAL Patients Trend 312212020 - 412112020

150 151

100

50

o __ __________________ _

3122 327 4 1 4 16 4 1 1 4 16 42 1

UnclassifiedFor Public Use 60

HOSPITALS Due DAILY 0900 hrs Hospital PPE IDR Materials Status Medical Dashboard (Bed and Ventilator Status) httpserisstracorgeoc7

EMS Due WEEKLY Friday 1200 hrs httpswwwsurveymonkeycomrEMSPPE2

ALL OTHER Coalition and ARHC Members Due WEEKLY Friday 1200 hrs https www surveymonkeycomrRMOCPPEOuery

1900 041220

Number of Regional Hospitals Reporting PPE Shortfall amp Days Remaining Until Depletion 5 - 7 Da s 8 - 11 Da s 12 - 14 Da s 15+ Da s

0 8 14 5 Data derived from facilities Hospital PPE IDR Materials Status - Facilities listed have indicated a disruption in their supply chain for any of the following PPE N95s Surgical Masks Gowns Gloves Face Shields Goggles

UnclassifiedFor Public Use 61

1015

Weekly COVID-19 Update Epidemiology Program

39 191 97 Tota l Cases Reported Tota l Deaths Re po rted Ever Hospita lized Adm itted to ICU

VI

45

40

35

~ 30 ro u 0 25

1 20

sect 15 z

10

5

0

23

Cases of COVID-19 by Date of Illness Onset (n=880)1 and Cumulative by Date Reported Bexar County 4182020

Female( )Ma le 51 49

210 217 224 32 39 316 323 330 46 413

- Number of Cases - cumulative Cases

1 aased on cor1pleted d31 ai 3s or 4181020 a t 800 PM dditiomd crases 3re 1111der feview

1200

t moo V

QI VI ro u

800 0

~ QI 0

- 600 E 0

u

Nl z ii - 400 ~ _

ro S

- 200 E u

-0

CITY OF SAN ANTONIO METROPOLITAN HEALTH DISTRICT

so 276 Mechanica l Venti lat ion Recovered

Percentage of Cases by Raceethnicity

American IndianAlaska Native

Asian

Black

White

Hispanic

Other

Cases by Age Group

~~ I 39 4n1 i 300 sect 200 z

100 3 0 +------------------~~~~-~~ ----r-~ ~ ~ -

17

0-17 18-40 41-64 65+

Age Grou p in Yea rs

Median ace - 46 years (age range 0-100 years)

UnclassifiedFor Public Use 62

RMOCs Mobile Drive Through COVID-19 Testing over 268000 Square Miles

UnclassifiedFor Public Use 63

= sect111ntomo tprrssmiddotXrws uesce ~

NEW5

Texas San Antonio officials launch investigations of nursing home overrun by coronavirus

LaurenCan1ba Apri112Q20 UpdacedApfd-12020212pm fWBinGi P 0

COVJCgt-19 ~ uitefldid lifo iil5 w~ kriew it inTeitas tradeLmithequtiOllsyouw1nt

nswered illd the issues YMI think we

sAQllid be lnvmlgadllg lndodamp- )Our

email iind an pounditpessbullNllWS journ11Nt will

follow up

Hot Spot Evaluation and Coordination

UnclassifiedFor Public Use 64

RMOC Function in COVID-19 Response

bull Situational awareness bull Integration of public health acute health care and disaster

management functions bull Actionable data from consolidating public health and acute health

care data sources bull Controlling and coordinating hot-spots bull Drive through testing management across the entire State bull Ability to Load balance across multiple health systems and

organizations UnclassifiedFor Public Use 65

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

John Quiroz RN Nurse Manager Los Angeles County Emergency Medical Services

UnclassifiedFor Public Use 66

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Los Angeles (LA) County Medical Operations Coordination Cell (MOCC)

bull 247 Medical amp Health Coordinator for the County and Region I

bull Coordinate Patient Transfers and Transportation bull Coordinate medical and heath resource management bull 911 Providers Hospitals LTC Clinics Dialysis Surgical

67

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATION GATEWAY

Los Angeles County and Region I

68

ifornia Reg1ions

Coastal OES Region n

Southem oes Regiion I

Inl and OES Region IV

Soutiheim Santa Barbara OES Reg Ion VI

I

Kerrn

Los Angeles

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Normal Operations vs Emergency and Disaster Response

Normal Operationsbull DHS Hospital and Clini

System bull EMTALA Transfers bull Air Medical bull Hyperbaric Chamber bull MCI Patient

Destinations bull TransferTransport

c

Emergency Disaster bull Hospital evacuations bull Resource Request bull Alternate Care Sites ndash Mercy ndash LASH ndash IsolationQuarantine

bull TransferTransport bull Prehospital Care Policy

69

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Keys to Success

bull 247 Base of Operationsbull Communicationsndash Telephony Radio Internet ReddiNet

bull DOC Room to expand operation during disasterbull Information System to document and analyze all lines

of businessbull Trained and talented staffbull Planning and exercise

70

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

John Hick MD Hennepin Healthcare MN

UnclassifiedFor Public Use 71

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Minnesota SHCC bull Statewide Healthcare Coordination Centerbull Located at State EOC as well as virtual ndash roughly

40 people directly engaged including regionalleads

bull Joint MDH HSEM MHA 8 regional MN coalitionconstruct

bull Main areas of planning responsendash ndash ndash ndash ndash

Referrals and transfers Alternate care sites Long term care ndash reactive and proactive PPE policy and acquisition Ventilator medical supply acquisition

72

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Referrals and Transfers bull Single phone number for LTC issues including hospital discharge and

COVID + patient support (eg assisted living transfer to COVID +designated SNF)

bull Co-located with SEOC public hotline but different staffing numbers bull Single (separate) phone number for ICU referrals ndash Mainly for greater MN but also inter-metro ndash Awareness of resources on MnTrac and real-time health system

information ndash Also provides direct connection to critical care consultation ndash May also be used to make triage decisions if referral needed and

no resources available (care-in-place recommendations) ndash May also be used to distribute load

73

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Staffing bull

bull

bull

bull

Call-taker ndash Medical background preferred ndash ndash

Gatekeeper for referral to SME May connect caller with resources and then referrals handled per usual

Shift Supervisor ndash ndash

Clinical background and experience with bed placement (eg house nursing supervisor) Manages information resource availability with facilities and more complicatedsituations

Clinician on-call ndash ndash

Critical care Contacts with each major health system critical care for ECMO and other resourceallocation situations

Unit supervisor ndash Works with SHCC manager on overall operations processes protocols

74

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Triggers

bull

bull

LTC ndash ndash ndash

Difficulty obtaining hospital discharges for LTC patients Achieved and hotline operational (Note ndash hotline also coordinates connections to infection preventioncontrol MDH Health Regulation Division palliative care consultations and can trigger strike team evaluation staffing support transfer support)

ICU ndash ndash ndash

lt 10 ICU beds available statewide Request from MHA or a coalition due to difficulty coordinating destinations Further triggers for engagement of clinician at request or when no ICU bedsavailable for reasonable match

75

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Other uses considerations

bull Matching to EMS transport services bull Patient ICU transfer considerations ndash Need for higher level of care ndash first priority ndash ECMO ventilators etc

bull Patients presenting to facility that lacks appropriate resources atbaseline

ndash

ndash

Load balancing ndash second priority bull Convalescent patients bull

bull

Intubated and stable patients (regional ndash if significant capacity under-utilized) Riskbenefit considerations

Resource movement ndash eg ventilators (vs anesthesia machines) or staff (virtual or in-person)

76

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Question amp Answer

77

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Contact Us

asprtraciehhsgov 1-844-5-TRACIE askasprtraciehhsgov

78

  • Developing a Healthcare Coalition Pediatric Surge Annex
  • ASPR TRACIE Three Domains
  • Resources
  • Overview of AAP and Pediatric Centers of Excellence
  • Overview of AAP and Pediatric Centers of Excellence
  • Executive Summary
  • MOCCs Problem Statement
  • A MOCC Aims to
  • MOCCs Concept
  • MOCCs | General Activity Summary
  • MOCCs Toolkit
  • Deanna Dahl-Grove MD FAAP Associate Professor Pediatric Emergency Medicine Rainbow Babies and Childrenrsquos Hospital Member AAP CoDPR Executive Committee13
  • Western Washington MOCC
  • King County LTCF Outbreak
  • Single LTCF - Single Hospital
  • Medical Operations Coordinating Cell
  • Regional COVID Coordinating Center ndash Western Washington
  • Two Surveillance Pillars of the RC3
  • Two Coordination Pillars of the RC3
  • Emergency Response Platform - Microsoft
  • Emergency Response Platform - Microsoft
  • Christopher Newton MD13Associate Professor of Surgery Division of Pediatric Surgery Director of Trauma Care UCSF Benioff Childrenrsquos Hospital Oakland13
  • Michiganrsquos Healthcare Preparedness Program
  • Michigan COVID-19
  • Michigan COVID-19
  • Detroit vs New York City
  • Detroit vs New York City
  • Michigan Healthcare Surge Strategy Goal
  • Michigan Healthcare Surge Strategy Components
  • Relief Hospitals vs Alternate Care Sites
  • Relief Hospital ldquoAskrdquo
  • Relief Hospitals and Patient Redistribution
  • Statewide Inter-Hospital Coordination Unit
  • MOCCs and Patient Redistribution
  • EMResource Relief Hospital Participation
  • MOCC-Facilitated vs Direct Contact Transfers
  • Patient Redistribution ndash 5 Key Elements
  • Relief Hospital Recruitment Challenges
  • Michigan Patient Transfers (41 to 420)
  • MOCCs in Michigan
  • Summary
  • Sarita Chung MD FAAP13Director of Disaster Preparedness Division of Emergency Medicine Childrenrsquos Hospital Boston Member American Academy of Pediatrics (AAP) Council on Disaster Preparedness and Recovery13
  • Regional Disaster Response in Texas Implementation of the RMOC Concept
  • Introduction
  • The Texas Trauma System
  • EHC System Complex Problem Solving
  • 911 Commission
  • Our Experience
  • Managing Wide-Scale Disasters
  • Acute Health Care SystemPublic Health Emergency Management
  • Problems Common to DisastersMust have a credible and workable solution to each of these problemsmdashif we are to improve disaster response
  • MEDCOM
  • How to Integrate Disaster Acute Care and Public Health Systems
  • Regional Medical Operations Center(RMOC)
  • Regional Medical Operations Center
  • Feasible Plan Must work in real world conditions
  • RMOC Abilities and Advantages
  • RMOC Response and Function to COVID-19
  • STRAC Report
  • STRAC Report
  • STRAC Report
  • Weekly COVID-19 Update
  • RMOCsMobile Drive Through COVID-19 Testing over 268000 Square Miles
  • Hot Spot Evaluation and Coordination
  • RMOC Function in COVID-19 Response
  • Moderator Roundtable
  • Los Angeles (LA) County Medical Operations Coordination Cell (MOCC)
  • Los Angeles County and Region I
  • Normal Operations vs Emergency and DisasterResponse
  • Keys to Success
  • Moderator Roundtable
  • Minnesota SHCC
  • Referrals and Transfers
  • Staffing
  • Triggers
  • Other uses considerations
  • Question amp Answer
  • Contact Us

MEDCOM

bull Trauma Transfers-500mo bull Air Medical Management bull Trauma Team Paging bull MCI load-balancing bull Navigation of mental health

patients via Law Enforcement directly topsychiatric facilities

UnclassifiedFor Public Use 52

D D

D D

How to Integrate Disaster Acute Care and Public Health Systems

bull Trauma MEDCOM Communications Center

bull Regional Medical Operations Center

bull Integrated with Local Emergency Operations Center(EOC)

bull Linked to State Emergency Operations Center

UnclassifiedFor Public Use

bull Linked to Federal Emergency Management System53

Southwest Texas Regional Aduisory Council Regional Medical Operations Center (RMOC)

UnclassifiedFor Public Use

Upregulated MEDCOMmdashdramatically enhanced data and comm Functional for 17 years in San Antonio bull Essential elements

bull Formal agreements insuring collaborationbull Representatives of all major stakeholders in one room-physical or virtualbull Formal communication link to the Emergency Operations Centers (EOC)bull Fault tolerant communications systemsbull Software systems ndashWebEOC software

bull bull bull

Monitor and coordinate all critical hospital capacity Monitor all critical public health data Monitor and coordinate all critical EMS agencies

bull Direct tie to the EOC and SOCbull EMTF functionmdashAbility to physically expand and adapt Emergency Medical Task

Forces amp Mobile Medical Units54

Regional Medical Operations Center (RMOC) Regional Medical Operations Center (RMOC)

UnclassifiedFor Public Use 55

Feasible Plan Must work in

real world conditions

UnclassifiedFor Public Use 56

Southwest Te11as Regional Adv isory Council

RMOC Abilities and Advantages

bull Situational AwarenessmdashRegional Consciousness bull Virtual expansion of bed capacity

bull Distribute to all regional facilitiesmdashnot just a few ndashMany Hands Make Light Work bull Proven many times over 15 yearsmdashdistribution of 1000s of patients over a few days

bull Enables health care regional response teams bull Multi-agency rescue teamsmdashswift water rescue etc bull Mobile medical unitsmdashtemporary hospital replacements or augments

bull Load balancing during a surge of patients bull Network with other regions ndash8 RMOC equivalents in Texas bull Integration of Public Health Acute Care and Disaster Management Systems

UnclassifiedFor Public Use 57

Vancouver

Seattle

Idaho Oregon

Nevada

San Francisco

California

lls Angeles

Montana No11 Dakota

Minnesota

South Dakcta

Wyoming

Wisconsin

Iowa Ne~raska

Toronto c ~New Y0rk Boston Detroit middot

ChicatJo middotimiddot New r ark

Denver Oli io

St Louis Kansas

K~ ntucilty Vitgin 1c1

tfort Ca r0 l1na

New Mexico Arlltansas

Atla11ta Oaas

Georgiamp

Texas

Houston

Monterrey C - Gulf of

Miami

RMOC Response and Function to COVID-19

UnclassifiedFor Public Use 58

INTERNAL REPORT - PHI DATA This report contains Protected Health Information and is not intended for public distribution

Date COVID+ Patients COVD+ in ICU

04212020 82

04202020 81 -

04192020 81

Normal

Part ici pating HCS COVID Data as of 0815 Zl-Apr-20

VentBed Data as of 0910 21-Apr-20

41

41

41

COVID+ on Ventilator

24

25

24

BTRAC

All Healthcare Systems

Available Vents I Total Vents Available Vents

554 713 7896

514 710 7296 - ~ -

555 704 7996

Healthcare System Stress Score

I

Available Staffed Total Staffed Available Staffed Beds Beds Beds

1752 4 730 3796

1792 4 700 3896 - - - - - 7 1635 4707 3596

Severe

UnclassifiedFor Public Use 59

INTERNAL REPORT - PHI DAT A This report contains Protected Health Information and is not intended for public distribution

San Antonio Healthcare Systems COVI D-19 Patient Count

Positive Patients on 4212020

Positive Patients Trend 312212020 - 412112020

322 327 411 4 6 4 11 4 16

Systems Reporting Daily Morning Data

Health Sys I Heal th Sys2 HS3 HS4 HSS HS6

PUI Patients on 4212020

82 50

PUI Patients Trend 312012020 - 42112020

80

60

40 38

20

o __ _________________ _

4 21 322 3 27 4 I 4 6 41 I 4 1 6 42 1

H Tuesday April Z1 2020 STll=IAC _c

TOT AL Patients on 4212020

132

TOTAL Patients Trend 312212020 - 412112020

150 151

100

50

o __ __________________ _

3122 327 4 1 4 16 4 1 1 4 16 42 1

UnclassifiedFor Public Use 60

HOSPITALS Due DAILY 0900 hrs Hospital PPE IDR Materials Status Medical Dashboard (Bed and Ventilator Status) httpserisstracorgeoc7

EMS Due WEEKLY Friday 1200 hrs httpswwwsurveymonkeycomrEMSPPE2

ALL OTHER Coalition and ARHC Members Due WEEKLY Friday 1200 hrs https www surveymonkeycomrRMOCPPEOuery

1900 041220

Number of Regional Hospitals Reporting PPE Shortfall amp Days Remaining Until Depletion 5 - 7 Da s 8 - 11 Da s 12 - 14 Da s 15+ Da s

0 8 14 5 Data derived from facilities Hospital PPE IDR Materials Status - Facilities listed have indicated a disruption in their supply chain for any of the following PPE N95s Surgical Masks Gowns Gloves Face Shields Goggles

UnclassifiedFor Public Use 61

1015

Weekly COVID-19 Update Epidemiology Program

39 191 97 Tota l Cases Reported Tota l Deaths Re po rted Ever Hospita lized Adm itted to ICU

VI

45

40

35

~ 30 ro u 0 25

1 20

sect 15 z

10

5

0

23

Cases of COVID-19 by Date of Illness Onset (n=880)1 and Cumulative by Date Reported Bexar County 4182020

Female( )Ma le 51 49

210 217 224 32 39 316 323 330 46 413

- Number of Cases - cumulative Cases

1 aased on cor1pleted d31 ai 3s or 4181020 a t 800 PM dditiomd crases 3re 1111der feview

1200

t moo V

QI VI ro u

800 0

~ QI 0

- 600 E 0

u

Nl z ii - 400 ~ _

ro S

- 200 E u

-0

CITY OF SAN ANTONIO METROPOLITAN HEALTH DISTRICT

so 276 Mechanica l Venti lat ion Recovered

Percentage of Cases by Raceethnicity

American IndianAlaska Native

Asian

Black

White

Hispanic

Other

Cases by Age Group

~~ I 39 4n1 i 300 sect 200 z

100 3 0 +------------------~~~~-~~ ----r-~ ~ ~ -

17

0-17 18-40 41-64 65+

Age Grou p in Yea rs

Median ace - 46 years (age range 0-100 years)

UnclassifiedFor Public Use 62

RMOCs Mobile Drive Through COVID-19 Testing over 268000 Square Miles

UnclassifiedFor Public Use 63

= sect111ntomo tprrssmiddotXrws uesce ~

NEW5

Texas San Antonio officials launch investigations of nursing home overrun by coronavirus

LaurenCan1ba Apri112Q20 UpdacedApfd-12020212pm fWBinGi P 0

COVJCgt-19 ~ uitefldid lifo iil5 w~ kriew it inTeitas tradeLmithequtiOllsyouw1nt

nswered illd the issues YMI think we

sAQllid be lnvmlgadllg lndodamp- )Our

email iind an pounditpessbullNllWS journ11Nt will

follow up

Hot Spot Evaluation and Coordination

UnclassifiedFor Public Use 64

RMOC Function in COVID-19 Response

bull Situational awareness bull Integration of public health acute health care and disaster

management functions bull Actionable data from consolidating public health and acute health

care data sources bull Controlling and coordinating hot-spots bull Drive through testing management across the entire State bull Ability to Load balance across multiple health systems and

organizations UnclassifiedFor Public Use 65

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

John Quiroz RN Nurse Manager Los Angeles County Emergency Medical Services

UnclassifiedFor Public Use 66

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Los Angeles (LA) County Medical Operations Coordination Cell (MOCC)

bull 247 Medical amp Health Coordinator for the County and Region I

bull Coordinate Patient Transfers and Transportation bull Coordinate medical and heath resource management bull 911 Providers Hospitals LTC Clinics Dialysis Surgical

67

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATION GATEWAY

Los Angeles County and Region I

68

ifornia Reg1ions

Coastal OES Region n

Southem oes Regiion I

Inl and OES Region IV

Soutiheim Santa Barbara OES Reg Ion VI

I

Kerrn

Los Angeles

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Normal Operations vs Emergency and Disaster Response

Normal Operationsbull DHS Hospital and Clini

System bull EMTALA Transfers bull Air Medical bull Hyperbaric Chamber bull MCI Patient

Destinations bull TransferTransport

c

Emergency Disaster bull Hospital evacuations bull Resource Request bull Alternate Care Sites ndash Mercy ndash LASH ndash IsolationQuarantine

bull TransferTransport bull Prehospital Care Policy

69

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Keys to Success

bull 247 Base of Operationsbull Communicationsndash Telephony Radio Internet ReddiNet

bull DOC Room to expand operation during disasterbull Information System to document and analyze all lines

of businessbull Trained and talented staffbull Planning and exercise

70

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

John Hick MD Hennepin Healthcare MN

UnclassifiedFor Public Use 71

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Minnesota SHCC bull Statewide Healthcare Coordination Centerbull Located at State EOC as well as virtual ndash roughly

40 people directly engaged including regionalleads

bull Joint MDH HSEM MHA 8 regional MN coalitionconstruct

bull Main areas of planning responsendash ndash ndash ndash ndash

Referrals and transfers Alternate care sites Long term care ndash reactive and proactive PPE policy and acquisition Ventilator medical supply acquisition

72

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Referrals and Transfers bull Single phone number for LTC issues including hospital discharge and

COVID + patient support (eg assisted living transfer to COVID +designated SNF)

bull Co-located with SEOC public hotline but different staffing numbers bull Single (separate) phone number for ICU referrals ndash Mainly for greater MN but also inter-metro ndash Awareness of resources on MnTrac and real-time health system

information ndash Also provides direct connection to critical care consultation ndash May also be used to make triage decisions if referral needed and

no resources available (care-in-place recommendations) ndash May also be used to distribute load

73

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Staffing bull

bull

bull

bull

Call-taker ndash Medical background preferred ndash ndash

Gatekeeper for referral to SME May connect caller with resources and then referrals handled per usual

Shift Supervisor ndash ndash

Clinical background and experience with bed placement (eg house nursing supervisor) Manages information resource availability with facilities and more complicatedsituations

Clinician on-call ndash ndash

Critical care Contacts with each major health system critical care for ECMO and other resourceallocation situations

Unit supervisor ndash Works with SHCC manager on overall operations processes protocols

74

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Triggers

bull

bull

LTC ndash ndash ndash

Difficulty obtaining hospital discharges for LTC patients Achieved and hotline operational (Note ndash hotline also coordinates connections to infection preventioncontrol MDH Health Regulation Division palliative care consultations and can trigger strike team evaluation staffing support transfer support)

ICU ndash ndash ndash

lt 10 ICU beds available statewide Request from MHA or a coalition due to difficulty coordinating destinations Further triggers for engagement of clinician at request or when no ICU bedsavailable for reasonable match

75

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Other uses considerations

bull Matching to EMS transport services bull Patient ICU transfer considerations ndash Need for higher level of care ndash first priority ndash ECMO ventilators etc

bull Patients presenting to facility that lacks appropriate resources atbaseline

ndash

ndash

Load balancing ndash second priority bull Convalescent patients bull

bull

Intubated and stable patients (regional ndash if significant capacity under-utilized) Riskbenefit considerations

Resource movement ndash eg ventilators (vs anesthesia machines) or staff (virtual or in-person)

76

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Question amp Answer

77

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Contact Us

asprtraciehhsgov 1-844-5-TRACIE askasprtraciehhsgov

78

  • Developing a Healthcare Coalition Pediatric Surge Annex
  • ASPR TRACIE Three Domains
  • Resources
  • Overview of AAP and Pediatric Centers of Excellence
  • Overview of AAP and Pediatric Centers of Excellence
  • Executive Summary
  • MOCCs Problem Statement
  • A MOCC Aims to
  • MOCCs Concept
  • MOCCs | General Activity Summary
  • MOCCs Toolkit
  • Deanna Dahl-Grove MD FAAP Associate Professor Pediatric Emergency Medicine Rainbow Babies and Childrenrsquos Hospital Member AAP CoDPR Executive Committee13
  • Western Washington MOCC
  • King County LTCF Outbreak
  • Single LTCF - Single Hospital
  • Medical Operations Coordinating Cell
  • Regional COVID Coordinating Center ndash Western Washington
  • Two Surveillance Pillars of the RC3
  • Two Coordination Pillars of the RC3
  • Emergency Response Platform - Microsoft
  • Emergency Response Platform - Microsoft
  • Christopher Newton MD13Associate Professor of Surgery Division of Pediatric Surgery Director of Trauma Care UCSF Benioff Childrenrsquos Hospital Oakland13
  • Michiganrsquos Healthcare Preparedness Program
  • Michigan COVID-19
  • Michigan COVID-19
  • Detroit vs New York City
  • Detroit vs New York City
  • Michigan Healthcare Surge Strategy Goal
  • Michigan Healthcare Surge Strategy Components
  • Relief Hospitals vs Alternate Care Sites
  • Relief Hospital ldquoAskrdquo
  • Relief Hospitals and Patient Redistribution
  • Statewide Inter-Hospital Coordination Unit
  • MOCCs and Patient Redistribution
  • EMResource Relief Hospital Participation
  • MOCC-Facilitated vs Direct Contact Transfers
  • Patient Redistribution ndash 5 Key Elements
  • Relief Hospital Recruitment Challenges
  • Michigan Patient Transfers (41 to 420)
  • MOCCs in Michigan
  • Summary
  • Sarita Chung MD FAAP13Director of Disaster Preparedness Division of Emergency Medicine Childrenrsquos Hospital Boston Member American Academy of Pediatrics (AAP) Council on Disaster Preparedness and Recovery13
  • Regional Disaster Response in Texas Implementation of the RMOC Concept
  • Introduction
  • The Texas Trauma System
  • EHC System Complex Problem Solving
  • 911 Commission
  • Our Experience
  • Managing Wide-Scale Disasters
  • Acute Health Care SystemPublic Health Emergency Management
  • Problems Common to DisastersMust have a credible and workable solution to each of these problemsmdashif we are to improve disaster response
  • MEDCOM
  • How to Integrate Disaster Acute Care and Public Health Systems
  • Regional Medical Operations Center(RMOC)
  • Regional Medical Operations Center
  • Feasible Plan Must work in real world conditions
  • RMOC Abilities and Advantages
  • RMOC Response and Function to COVID-19
  • STRAC Report
  • STRAC Report
  • STRAC Report
  • Weekly COVID-19 Update
  • RMOCsMobile Drive Through COVID-19 Testing over 268000 Square Miles
  • Hot Spot Evaluation and Coordination
  • RMOC Function in COVID-19 Response
  • Moderator Roundtable
  • Los Angeles (LA) County Medical Operations Coordination Cell (MOCC)
  • Los Angeles County and Region I
  • Normal Operations vs Emergency and DisasterResponse
  • Keys to Success
  • Moderator Roundtable
  • Minnesota SHCC
  • Referrals and Transfers
  • Staffing
  • Triggers
  • Other uses considerations
  • Question amp Answer
  • Contact Us

D D

D D

How to Integrate Disaster Acute Care and Public Health Systems

bull Trauma MEDCOM Communications Center

bull Regional Medical Operations Center

bull Integrated with Local Emergency Operations Center(EOC)

bull Linked to State Emergency Operations Center

UnclassifiedFor Public Use

bull Linked to Federal Emergency Management System53

Southwest Texas Regional Aduisory Council Regional Medical Operations Center (RMOC)

UnclassifiedFor Public Use

Upregulated MEDCOMmdashdramatically enhanced data and comm Functional for 17 years in San Antonio bull Essential elements

bull Formal agreements insuring collaborationbull Representatives of all major stakeholders in one room-physical or virtualbull Formal communication link to the Emergency Operations Centers (EOC)bull Fault tolerant communications systemsbull Software systems ndashWebEOC software

bull bull bull

Monitor and coordinate all critical hospital capacity Monitor all critical public health data Monitor and coordinate all critical EMS agencies

bull Direct tie to the EOC and SOCbull EMTF functionmdashAbility to physically expand and adapt Emergency Medical Task

Forces amp Mobile Medical Units54

Regional Medical Operations Center (RMOC) Regional Medical Operations Center (RMOC)

UnclassifiedFor Public Use 55

Feasible Plan Must work in

real world conditions

UnclassifiedFor Public Use 56

Southwest Te11as Regional Adv isory Council

RMOC Abilities and Advantages

bull Situational AwarenessmdashRegional Consciousness bull Virtual expansion of bed capacity

bull Distribute to all regional facilitiesmdashnot just a few ndashMany Hands Make Light Work bull Proven many times over 15 yearsmdashdistribution of 1000s of patients over a few days

bull Enables health care regional response teams bull Multi-agency rescue teamsmdashswift water rescue etc bull Mobile medical unitsmdashtemporary hospital replacements or augments

bull Load balancing during a surge of patients bull Network with other regions ndash8 RMOC equivalents in Texas bull Integration of Public Health Acute Care and Disaster Management Systems

UnclassifiedFor Public Use 57

Vancouver

Seattle

Idaho Oregon

Nevada

San Francisco

California

lls Angeles

Montana No11 Dakota

Minnesota

South Dakcta

Wyoming

Wisconsin

Iowa Ne~raska

Toronto c ~New Y0rk Boston Detroit middot

ChicatJo middotimiddot New r ark

Denver Oli io

St Louis Kansas

K~ ntucilty Vitgin 1c1

tfort Ca r0 l1na

New Mexico Arlltansas

Atla11ta Oaas

Georgiamp

Texas

Houston

Monterrey C - Gulf of

Miami

RMOC Response and Function to COVID-19

UnclassifiedFor Public Use 58

INTERNAL REPORT - PHI DATA This report contains Protected Health Information and is not intended for public distribution

Date COVID+ Patients COVD+ in ICU

04212020 82

04202020 81 -

04192020 81

Normal

Part ici pating HCS COVID Data as of 0815 Zl-Apr-20

VentBed Data as of 0910 21-Apr-20

41

41

41

COVID+ on Ventilator

24

25

24

BTRAC

All Healthcare Systems

Available Vents I Total Vents Available Vents

554 713 7896

514 710 7296 - ~ -

555 704 7996

Healthcare System Stress Score

I

Available Staffed Total Staffed Available Staffed Beds Beds Beds

1752 4 730 3796

1792 4 700 3896 - - - - - 7 1635 4707 3596

Severe

UnclassifiedFor Public Use 59

INTERNAL REPORT - PHI DAT A This report contains Protected Health Information and is not intended for public distribution

San Antonio Healthcare Systems COVI D-19 Patient Count

Positive Patients on 4212020

Positive Patients Trend 312212020 - 412112020

322 327 411 4 6 4 11 4 16

Systems Reporting Daily Morning Data

Health Sys I Heal th Sys2 HS3 HS4 HSS HS6

PUI Patients on 4212020

82 50

PUI Patients Trend 312012020 - 42112020

80

60

40 38

20

o __ _________________ _

4 21 322 3 27 4 I 4 6 41 I 4 1 6 42 1

H Tuesday April Z1 2020 STll=IAC _c

TOT AL Patients on 4212020

132

TOTAL Patients Trend 312212020 - 412112020

150 151

100

50

o __ __________________ _

3122 327 4 1 4 16 4 1 1 4 16 42 1

UnclassifiedFor Public Use 60

HOSPITALS Due DAILY 0900 hrs Hospital PPE IDR Materials Status Medical Dashboard (Bed and Ventilator Status) httpserisstracorgeoc7

EMS Due WEEKLY Friday 1200 hrs httpswwwsurveymonkeycomrEMSPPE2

ALL OTHER Coalition and ARHC Members Due WEEKLY Friday 1200 hrs https www surveymonkeycomrRMOCPPEOuery

1900 041220

Number of Regional Hospitals Reporting PPE Shortfall amp Days Remaining Until Depletion 5 - 7 Da s 8 - 11 Da s 12 - 14 Da s 15+ Da s

0 8 14 5 Data derived from facilities Hospital PPE IDR Materials Status - Facilities listed have indicated a disruption in their supply chain for any of the following PPE N95s Surgical Masks Gowns Gloves Face Shields Goggles

UnclassifiedFor Public Use 61

1015

Weekly COVID-19 Update Epidemiology Program

39 191 97 Tota l Cases Reported Tota l Deaths Re po rted Ever Hospita lized Adm itted to ICU

VI

45

40

35

~ 30 ro u 0 25

1 20

sect 15 z

10

5

0

23

Cases of COVID-19 by Date of Illness Onset (n=880)1 and Cumulative by Date Reported Bexar County 4182020

Female( )Ma le 51 49

210 217 224 32 39 316 323 330 46 413

- Number of Cases - cumulative Cases

1 aased on cor1pleted d31 ai 3s or 4181020 a t 800 PM dditiomd crases 3re 1111der feview

1200

t moo V

QI VI ro u

800 0

~ QI 0

- 600 E 0

u

Nl z ii - 400 ~ _

ro S

- 200 E u

-0

CITY OF SAN ANTONIO METROPOLITAN HEALTH DISTRICT

so 276 Mechanica l Venti lat ion Recovered

Percentage of Cases by Raceethnicity

American IndianAlaska Native

Asian

Black

White

Hispanic

Other

Cases by Age Group

~~ I 39 4n1 i 300 sect 200 z

100 3 0 +------------------~~~~-~~ ----r-~ ~ ~ -

17

0-17 18-40 41-64 65+

Age Grou p in Yea rs

Median ace - 46 years (age range 0-100 years)

UnclassifiedFor Public Use 62

RMOCs Mobile Drive Through COVID-19 Testing over 268000 Square Miles

UnclassifiedFor Public Use 63

= sect111ntomo tprrssmiddotXrws uesce ~

NEW5

Texas San Antonio officials launch investigations of nursing home overrun by coronavirus

LaurenCan1ba Apri112Q20 UpdacedApfd-12020212pm fWBinGi P 0

COVJCgt-19 ~ uitefldid lifo iil5 w~ kriew it inTeitas tradeLmithequtiOllsyouw1nt

nswered illd the issues YMI think we

sAQllid be lnvmlgadllg lndodamp- )Our

email iind an pounditpessbullNllWS journ11Nt will

follow up

Hot Spot Evaluation and Coordination

UnclassifiedFor Public Use 64

RMOC Function in COVID-19 Response

bull Situational awareness bull Integration of public health acute health care and disaster

management functions bull Actionable data from consolidating public health and acute health

care data sources bull Controlling and coordinating hot-spots bull Drive through testing management across the entire State bull Ability to Load balance across multiple health systems and

organizations UnclassifiedFor Public Use 65

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

John Quiroz RN Nurse Manager Los Angeles County Emergency Medical Services

UnclassifiedFor Public Use 66

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Los Angeles (LA) County Medical Operations Coordination Cell (MOCC)

bull 247 Medical amp Health Coordinator for the County and Region I

bull Coordinate Patient Transfers and Transportation bull Coordinate medical and heath resource management bull 911 Providers Hospitals LTC Clinics Dialysis Surgical

67

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATION GATEWAY

Los Angeles County and Region I

68

ifornia Reg1ions

Coastal OES Region n

Southem oes Regiion I

Inl and OES Region IV

Soutiheim Santa Barbara OES Reg Ion VI

I

Kerrn

Los Angeles

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Normal Operations vs Emergency and Disaster Response

Normal Operationsbull DHS Hospital and Clini

System bull EMTALA Transfers bull Air Medical bull Hyperbaric Chamber bull MCI Patient

Destinations bull TransferTransport

c

Emergency Disaster bull Hospital evacuations bull Resource Request bull Alternate Care Sites ndash Mercy ndash LASH ndash IsolationQuarantine

bull TransferTransport bull Prehospital Care Policy

69

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Keys to Success

bull 247 Base of Operationsbull Communicationsndash Telephony Radio Internet ReddiNet

bull DOC Room to expand operation during disasterbull Information System to document and analyze all lines

of businessbull Trained and talented staffbull Planning and exercise

70

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

John Hick MD Hennepin Healthcare MN

UnclassifiedFor Public Use 71

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Minnesota SHCC bull Statewide Healthcare Coordination Centerbull Located at State EOC as well as virtual ndash roughly

40 people directly engaged including regionalleads

bull Joint MDH HSEM MHA 8 regional MN coalitionconstruct

bull Main areas of planning responsendash ndash ndash ndash ndash

Referrals and transfers Alternate care sites Long term care ndash reactive and proactive PPE policy and acquisition Ventilator medical supply acquisition

72

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Referrals and Transfers bull Single phone number for LTC issues including hospital discharge and

COVID + patient support (eg assisted living transfer to COVID +designated SNF)

bull Co-located with SEOC public hotline but different staffing numbers bull Single (separate) phone number for ICU referrals ndash Mainly for greater MN but also inter-metro ndash Awareness of resources on MnTrac and real-time health system

information ndash Also provides direct connection to critical care consultation ndash May also be used to make triage decisions if referral needed and

no resources available (care-in-place recommendations) ndash May also be used to distribute load

73

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Staffing bull

bull

bull

bull

Call-taker ndash Medical background preferred ndash ndash

Gatekeeper for referral to SME May connect caller with resources and then referrals handled per usual

Shift Supervisor ndash ndash

Clinical background and experience with bed placement (eg house nursing supervisor) Manages information resource availability with facilities and more complicatedsituations

Clinician on-call ndash ndash

Critical care Contacts with each major health system critical care for ECMO and other resourceallocation situations

Unit supervisor ndash Works with SHCC manager on overall operations processes protocols

74

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Triggers

bull

bull

LTC ndash ndash ndash

Difficulty obtaining hospital discharges for LTC patients Achieved and hotline operational (Note ndash hotline also coordinates connections to infection preventioncontrol MDH Health Regulation Division palliative care consultations and can trigger strike team evaluation staffing support transfer support)

ICU ndash ndash ndash

lt 10 ICU beds available statewide Request from MHA or a coalition due to difficulty coordinating destinations Further triggers for engagement of clinician at request or when no ICU bedsavailable for reasonable match

75

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Other uses considerations

bull Matching to EMS transport services bull Patient ICU transfer considerations ndash Need for higher level of care ndash first priority ndash ECMO ventilators etc

bull Patients presenting to facility that lacks appropriate resources atbaseline

ndash

ndash

Load balancing ndash second priority bull Convalescent patients bull

bull

Intubated and stable patients (regional ndash if significant capacity under-utilized) Riskbenefit considerations

Resource movement ndash eg ventilators (vs anesthesia machines) or staff (virtual or in-person)

76

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Question amp Answer

77

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Contact Us

asprtraciehhsgov 1-844-5-TRACIE askasprtraciehhsgov

78

  • Developing a Healthcare Coalition Pediatric Surge Annex
  • ASPR TRACIE Three Domains
  • Resources
  • Overview of AAP and Pediatric Centers of Excellence
  • Overview of AAP and Pediatric Centers of Excellence
  • Executive Summary
  • MOCCs Problem Statement
  • A MOCC Aims to
  • MOCCs Concept
  • MOCCs | General Activity Summary
  • MOCCs Toolkit
  • Deanna Dahl-Grove MD FAAP Associate Professor Pediatric Emergency Medicine Rainbow Babies and Childrenrsquos Hospital Member AAP CoDPR Executive Committee13
  • Western Washington MOCC
  • King County LTCF Outbreak
  • Single LTCF - Single Hospital
  • Medical Operations Coordinating Cell
  • Regional COVID Coordinating Center ndash Western Washington
  • Two Surveillance Pillars of the RC3
  • Two Coordination Pillars of the RC3
  • Emergency Response Platform - Microsoft
  • Emergency Response Platform - Microsoft
  • Christopher Newton MD13Associate Professor of Surgery Division of Pediatric Surgery Director of Trauma Care UCSF Benioff Childrenrsquos Hospital Oakland13
  • Michiganrsquos Healthcare Preparedness Program
  • Michigan COVID-19
  • Michigan COVID-19
  • Detroit vs New York City
  • Detroit vs New York City
  • Michigan Healthcare Surge Strategy Goal
  • Michigan Healthcare Surge Strategy Components
  • Relief Hospitals vs Alternate Care Sites
  • Relief Hospital ldquoAskrdquo
  • Relief Hospitals and Patient Redistribution
  • Statewide Inter-Hospital Coordination Unit
  • MOCCs and Patient Redistribution
  • EMResource Relief Hospital Participation
  • MOCC-Facilitated vs Direct Contact Transfers
  • Patient Redistribution ndash 5 Key Elements
  • Relief Hospital Recruitment Challenges
  • Michigan Patient Transfers (41 to 420)
  • MOCCs in Michigan
  • Summary
  • Sarita Chung MD FAAP13Director of Disaster Preparedness Division of Emergency Medicine Childrenrsquos Hospital Boston Member American Academy of Pediatrics (AAP) Council on Disaster Preparedness and Recovery13
  • Regional Disaster Response in Texas Implementation of the RMOC Concept
  • Introduction
  • The Texas Trauma System
  • EHC System Complex Problem Solving
  • 911 Commission
  • Our Experience
  • Managing Wide-Scale Disasters
  • Acute Health Care SystemPublic Health Emergency Management
  • Problems Common to DisastersMust have a credible and workable solution to each of these problemsmdashif we are to improve disaster response
  • MEDCOM
  • How to Integrate Disaster Acute Care and Public Health Systems
  • Regional Medical Operations Center(RMOC)
  • Regional Medical Operations Center
  • Feasible Plan Must work in real world conditions
  • RMOC Abilities and Advantages
  • RMOC Response and Function to COVID-19
  • STRAC Report
  • STRAC Report
  • STRAC Report
  • Weekly COVID-19 Update
  • RMOCsMobile Drive Through COVID-19 Testing over 268000 Square Miles
  • Hot Spot Evaluation and Coordination
  • RMOC Function in COVID-19 Response
  • Moderator Roundtable
  • Los Angeles (LA) County Medical Operations Coordination Cell (MOCC)
  • Los Angeles County and Region I
  • Normal Operations vs Emergency and DisasterResponse
  • Keys to Success
  • Moderator Roundtable
  • Minnesota SHCC
  • Referrals and Transfers
  • Staffing
  • Triggers
  • Other uses considerations
  • Question amp Answer
  • Contact Us

Southwest Texas Regional Aduisory Council Regional Medical Operations Center (RMOC)

UnclassifiedFor Public Use

Upregulated MEDCOMmdashdramatically enhanced data and comm Functional for 17 years in San Antonio bull Essential elements

bull Formal agreements insuring collaborationbull Representatives of all major stakeholders in one room-physical or virtualbull Formal communication link to the Emergency Operations Centers (EOC)bull Fault tolerant communications systemsbull Software systems ndashWebEOC software

bull bull bull

Monitor and coordinate all critical hospital capacity Monitor all critical public health data Monitor and coordinate all critical EMS agencies

bull Direct tie to the EOC and SOCbull EMTF functionmdashAbility to physically expand and adapt Emergency Medical Task

Forces amp Mobile Medical Units54

Regional Medical Operations Center (RMOC) Regional Medical Operations Center (RMOC)

UnclassifiedFor Public Use 55

Feasible Plan Must work in

real world conditions

UnclassifiedFor Public Use 56

Southwest Te11as Regional Adv isory Council

RMOC Abilities and Advantages

bull Situational AwarenessmdashRegional Consciousness bull Virtual expansion of bed capacity

bull Distribute to all regional facilitiesmdashnot just a few ndashMany Hands Make Light Work bull Proven many times over 15 yearsmdashdistribution of 1000s of patients over a few days

bull Enables health care regional response teams bull Multi-agency rescue teamsmdashswift water rescue etc bull Mobile medical unitsmdashtemporary hospital replacements or augments

bull Load balancing during a surge of patients bull Network with other regions ndash8 RMOC equivalents in Texas bull Integration of Public Health Acute Care and Disaster Management Systems

UnclassifiedFor Public Use 57

Vancouver

Seattle

Idaho Oregon

Nevada

San Francisco

California

lls Angeles

Montana No11 Dakota

Minnesota

South Dakcta

Wyoming

Wisconsin

Iowa Ne~raska

Toronto c ~New Y0rk Boston Detroit middot

ChicatJo middotimiddot New r ark

Denver Oli io

St Louis Kansas

K~ ntucilty Vitgin 1c1

tfort Ca r0 l1na

New Mexico Arlltansas

Atla11ta Oaas

Georgiamp

Texas

Houston

Monterrey C - Gulf of

Miami

RMOC Response and Function to COVID-19

UnclassifiedFor Public Use 58

INTERNAL REPORT - PHI DATA This report contains Protected Health Information and is not intended for public distribution

Date COVID+ Patients COVD+ in ICU

04212020 82

04202020 81 -

04192020 81

Normal

Part ici pating HCS COVID Data as of 0815 Zl-Apr-20

VentBed Data as of 0910 21-Apr-20

41

41

41

COVID+ on Ventilator

24

25

24

BTRAC

All Healthcare Systems

Available Vents I Total Vents Available Vents

554 713 7896

514 710 7296 - ~ -

555 704 7996

Healthcare System Stress Score

I

Available Staffed Total Staffed Available Staffed Beds Beds Beds

1752 4 730 3796

1792 4 700 3896 - - - - - 7 1635 4707 3596

Severe

UnclassifiedFor Public Use 59

INTERNAL REPORT - PHI DAT A This report contains Protected Health Information and is not intended for public distribution

San Antonio Healthcare Systems COVI D-19 Patient Count

Positive Patients on 4212020

Positive Patients Trend 312212020 - 412112020

322 327 411 4 6 4 11 4 16

Systems Reporting Daily Morning Data

Health Sys I Heal th Sys2 HS3 HS4 HSS HS6

PUI Patients on 4212020

82 50

PUI Patients Trend 312012020 - 42112020

80

60

40 38

20

o __ _________________ _

4 21 322 3 27 4 I 4 6 41 I 4 1 6 42 1

H Tuesday April Z1 2020 STll=IAC _c

TOT AL Patients on 4212020

132

TOTAL Patients Trend 312212020 - 412112020

150 151

100

50

o __ __________________ _

3122 327 4 1 4 16 4 1 1 4 16 42 1

UnclassifiedFor Public Use 60

HOSPITALS Due DAILY 0900 hrs Hospital PPE IDR Materials Status Medical Dashboard (Bed and Ventilator Status) httpserisstracorgeoc7

EMS Due WEEKLY Friday 1200 hrs httpswwwsurveymonkeycomrEMSPPE2

ALL OTHER Coalition and ARHC Members Due WEEKLY Friday 1200 hrs https www surveymonkeycomrRMOCPPEOuery

1900 041220

Number of Regional Hospitals Reporting PPE Shortfall amp Days Remaining Until Depletion 5 - 7 Da s 8 - 11 Da s 12 - 14 Da s 15+ Da s

0 8 14 5 Data derived from facilities Hospital PPE IDR Materials Status - Facilities listed have indicated a disruption in their supply chain for any of the following PPE N95s Surgical Masks Gowns Gloves Face Shields Goggles

UnclassifiedFor Public Use 61

1015

Weekly COVID-19 Update Epidemiology Program

39 191 97 Tota l Cases Reported Tota l Deaths Re po rted Ever Hospita lized Adm itted to ICU

VI

45

40

35

~ 30 ro u 0 25

1 20

sect 15 z

10

5

0

23

Cases of COVID-19 by Date of Illness Onset (n=880)1 and Cumulative by Date Reported Bexar County 4182020

Female( )Ma le 51 49

210 217 224 32 39 316 323 330 46 413

- Number of Cases - cumulative Cases

1 aased on cor1pleted d31 ai 3s or 4181020 a t 800 PM dditiomd crases 3re 1111der feview

1200

t moo V

QI VI ro u

800 0

~ QI 0

- 600 E 0

u

Nl z ii - 400 ~ _

ro S

- 200 E u

-0

CITY OF SAN ANTONIO METROPOLITAN HEALTH DISTRICT

so 276 Mechanica l Venti lat ion Recovered

Percentage of Cases by Raceethnicity

American IndianAlaska Native

Asian

Black

White

Hispanic

Other

Cases by Age Group

~~ I 39 4n1 i 300 sect 200 z

100 3 0 +------------------~~~~-~~ ----r-~ ~ ~ -

17

0-17 18-40 41-64 65+

Age Grou p in Yea rs

Median ace - 46 years (age range 0-100 years)

UnclassifiedFor Public Use 62

RMOCs Mobile Drive Through COVID-19 Testing over 268000 Square Miles

UnclassifiedFor Public Use 63

= sect111ntomo tprrssmiddotXrws uesce ~

NEW5

Texas San Antonio officials launch investigations of nursing home overrun by coronavirus

LaurenCan1ba Apri112Q20 UpdacedApfd-12020212pm fWBinGi P 0

COVJCgt-19 ~ uitefldid lifo iil5 w~ kriew it inTeitas tradeLmithequtiOllsyouw1nt

nswered illd the issues YMI think we

sAQllid be lnvmlgadllg lndodamp- )Our

email iind an pounditpessbullNllWS journ11Nt will

follow up

Hot Spot Evaluation and Coordination

UnclassifiedFor Public Use 64

RMOC Function in COVID-19 Response

bull Situational awareness bull Integration of public health acute health care and disaster

management functions bull Actionable data from consolidating public health and acute health

care data sources bull Controlling and coordinating hot-spots bull Drive through testing management across the entire State bull Ability to Load balance across multiple health systems and

organizations UnclassifiedFor Public Use 65

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

John Quiroz RN Nurse Manager Los Angeles County Emergency Medical Services

UnclassifiedFor Public Use 66

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Los Angeles (LA) County Medical Operations Coordination Cell (MOCC)

bull 247 Medical amp Health Coordinator for the County and Region I

bull Coordinate Patient Transfers and Transportation bull Coordinate medical and heath resource management bull 911 Providers Hospitals LTC Clinics Dialysis Surgical

67

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATION GATEWAY

Los Angeles County and Region I

68

ifornia Reg1ions

Coastal OES Region n

Southem oes Regiion I

Inl and OES Region IV

Soutiheim Santa Barbara OES Reg Ion VI

I

Kerrn

Los Angeles

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Normal Operations vs Emergency and Disaster Response

Normal Operationsbull DHS Hospital and Clini

System bull EMTALA Transfers bull Air Medical bull Hyperbaric Chamber bull MCI Patient

Destinations bull TransferTransport

c

Emergency Disaster bull Hospital evacuations bull Resource Request bull Alternate Care Sites ndash Mercy ndash LASH ndash IsolationQuarantine

bull TransferTransport bull Prehospital Care Policy

69

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Keys to Success

bull 247 Base of Operationsbull Communicationsndash Telephony Radio Internet ReddiNet

bull DOC Room to expand operation during disasterbull Information System to document and analyze all lines

of businessbull Trained and talented staffbull Planning and exercise

70

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

John Hick MD Hennepin Healthcare MN

UnclassifiedFor Public Use 71

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Minnesota SHCC bull Statewide Healthcare Coordination Centerbull Located at State EOC as well as virtual ndash roughly

40 people directly engaged including regionalleads

bull Joint MDH HSEM MHA 8 regional MN coalitionconstruct

bull Main areas of planning responsendash ndash ndash ndash ndash

Referrals and transfers Alternate care sites Long term care ndash reactive and proactive PPE policy and acquisition Ventilator medical supply acquisition

72

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Referrals and Transfers bull Single phone number for LTC issues including hospital discharge and

COVID + patient support (eg assisted living transfer to COVID +designated SNF)

bull Co-located with SEOC public hotline but different staffing numbers bull Single (separate) phone number for ICU referrals ndash Mainly for greater MN but also inter-metro ndash Awareness of resources on MnTrac and real-time health system

information ndash Also provides direct connection to critical care consultation ndash May also be used to make triage decisions if referral needed and

no resources available (care-in-place recommendations) ndash May also be used to distribute load

73

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Staffing bull

bull

bull

bull

Call-taker ndash Medical background preferred ndash ndash

Gatekeeper for referral to SME May connect caller with resources and then referrals handled per usual

Shift Supervisor ndash ndash

Clinical background and experience with bed placement (eg house nursing supervisor) Manages information resource availability with facilities and more complicatedsituations

Clinician on-call ndash ndash

Critical care Contacts with each major health system critical care for ECMO and other resourceallocation situations

Unit supervisor ndash Works with SHCC manager on overall operations processes protocols

74

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Triggers

bull

bull

LTC ndash ndash ndash

Difficulty obtaining hospital discharges for LTC patients Achieved and hotline operational (Note ndash hotline also coordinates connections to infection preventioncontrol MDH Health Regulation Division palliative care consultations and can trigger strike team evaluation staffing support transfer support)

ICU ndash ndash ndash

lt 10 ICU beds available statewide Request from MHA or a coalition due to difficulty coordinating destinations Further triggers for engagement of clinician at request or when no ICU bedsavailable for reasonable match

75

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Other uses considerations

bull Matching to EMS transport services bull Patient ICU transfer considerations ndash Need for higher level of care ndash first priority ndash ECMO ventilators etc

bull Patients presenting to facility that lacks appropriate resources atbaseline

ndash

ndash

Load balancing ndash second priority bull Convalescent patients bull

bull

Intubated and stable patients (regional ndash if significant capacity under-utilized) Riskbenefit considerations

Resource movement ndash eg ventilators (vs anesthesia machines) or staff (virtual or in-person)

76

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Question amp Answer

77

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Contact Us

asprtraciehhsgov 1-844-5-TRACIE askasprtraciehhsgov

78

  • Developing a Healthcare Coalition Pediatric Surge Annex
  • ASPR TRACIE Three Domains
  • Resources
  • Overview of AAP and Pediatric Centers of Excellence
  • Overview of AAP and Pediatric Centers of Excellence
  • Executive Summary
  • MOCCs Problem Statement
  • A MOCC Aims to
  • MOCCs Concept
  • MOCCs | General Activity Summary
  • MOCCs Toolkit
  • Deanna Dahl-Grove MD FAAP Associate Professor Pediatric Emergency Medicine Rainbow Babies and Childrenrsquos Hospital Member AAP CoDPR Executive Committee13
  • Western Washington MOCC
  • King County LTCF Outbreak
  • Single LTCF - Single Hospital
  • Medical Operations Coordinating Cell
  • Regional COVID Coordinating Center ndash Western Washington
  • Two Surveillance Pillars of the RC3
  • Two Coordination Pillars of the RC3
  • Emergency Response Platform - Microsoft
  • Emergency Response Platform - Microsoft
  • Christopher Newton MD13Associate Professor of Surgery Division of Pediatric Surgery Director of Trauma Care UCSF Benioff Childrenrsquos Hospital Oakland13
  • Michiganrsquos Healthcare Preparedness Program
  • Michigan COVID-19
  • Michigan COVID-19
  • Detroit vs New York City
  • Detroit vs New York City
  • Michigan Healthcare Surge Strategy Goal
  • Michigan Healthcare Surge Strategy Components
  • Relief Hospitals vs Alternate Care Sites
  • Relief Hospital ldquoAskrdquo
  • Relief Hospitals and Patient Redistribution
  • Statewide Inter-Hospital Coordination Unit
  • MOCCs and Patient Redistribution
  • EMResource Relief Hospital Participation
  • MOCC-Facilitated vs Direct Contact Transfers
  • Patient Redistribution ndash 5 Key Elements
  • Relief Hospital Recruitment Challenges
  • Michigan Patient Transfers (41 to 420)
  • MOCCs in Michigan
  • Summary
  • Sarita Chung MD FAAP13Director of Disaster Preparedness Division of Emergency Medicine Childrenrsquos Hospital Boston Member American Academy of Pediatrics (AAP) Council on Disaster Preparedness and Recovery13
  • Regional Disaster Response in Texas Implementation of the RMOC Concept
  • Introduction
  • The Texas Trauma System
  • EHC System Complex Problem Solving
  • 911 Commission
  • Our Experience
  • Managing Wide-Scale Disasters
  • Acute Health Care SystemPublic Health Emergency Management
  • Problems Common to DisastersMust have a credible and workable solution to each of these problemsmdashif we are to improve disaster response
  • MEDCOM
  • How to Integrate Disaster Acute Care and Public Health Systems
  • Regional Medical Operations Center(RMOC)
  • Regional Medical Operations Center
  • Feasible Plan Must work in real world conditions
  • RMOC Abilities and Advantages
  • RMOC Response and Function to COVID-19
  • STRAC Report
  • STRAC Report
  • STRAC Report
  • Weekly COVID-19 Update
  • RMOCsMobile Drive Through COVID-19 Testing over 268000 Square Miles
  • Hot Spot Evaluation and Coordination
  • RMOC Function in COVID-19 Response
  • Moderator Roundtable
  • Los Angeles (LA) County Medical Operations Coordination Cell (MOCC)
  • Los Angeles County and Region I
  • Normal Operations vs Emergency and DisasterResponse
  • Keys to Success
  • Moderator Roundtable
  • Minnesota SHCC
  • Referrals and Transfers
  • Staffing
  • Triggers
  • Other uses considerations
  • Question amp Answer
  • Contact Us

Regional Medical Operations Center (RMOC) Regional Medical Operations Center (RMOC)

UnclassifiedFor Public Use 55

Feasible Plan Must work in

real world conditions

UnclassifiedFor Public Use 56

Southwest Te11as Regional Adv isory Council

RMOC Abilities and Advantages

bull Situational AwarenessmdashRegional Consciousness bull Virtual expansion of bed capacity

bull Distribute to all regional facilitiesmdashnot just a few ndashMany Hands Make Light Work bull Proven many times over 15 yearsmdashdistribution of 1000s of patients over a few days

bull Enables health care regional response teams bull Multi-agency rescue teamsmdashswift water rescue etc bull Mobile medical unitsmdashtemporary hospital replacements or augments

bull Load balancing during a surge of patients bull Network with other regions ndash8 RMOC equivalents in Texas bull Integration of Public Health Acute Care and Disaster Management Systems

UnclassifiedFor Public Use 57

Vancouver

Seattle

Idaho Oregon

Nevada

San Francisco

California

lls Angeles

Montana No11 Dakota

Minnesota

South Dakcta

Wyoming

Wisconsin

Iowa Ne~raska

Toronto c ~New Y0rk Boston Detroit middot

ChicatJo middotimiddot New r ark

Denver Oli io

St Louis Kansas

K~ ntucilty Vitgin 1c1

tfort Ca r0 l1na

New Mexico Arlltansas

Atla11ta Oaas

Georgiamp

Texas

Houston

Monterrey C - Gulf of

Miami

RMOC Response and Function to COVID-19

UnclassifiedFor Public Use 58

INTERNAL REPORT - PHI DATA This report contains Protected Health Information and is not intended for public distribution

Date COVID+ Patients COVD+ in ICU

04212020 82

04202020 81 -

04192020 81

Normal

Part ici pating HCS COVID Data as of 0815 Zl-Apr-20

VentBed Data as of 0910 21-Apr-20

41

41

41

COVID+ on Ventilator

24

25

24

BTRAC

All Healthcare Systems

Available Vents I Total Vents Available Vents

554 713 7896

514 710 7296 - ~ -

555 704 7996

Healthcare System Stress Score

I

Available Staffed Total Staffed Available Staffed Beds Beds Beds

1752 4 730 3796

1792 4 700 3896 - - - - - 7 1635 4707 3596

Severe

UnclassifiedFor Public Use 59

INTERNAL REPORT - PHI DAT A This report contains Protected Health Information and is not intended for public distribution

San Antonio Healthcare Systems COVI D-19 Patient Count

Positive Patients on 4212020

Positive Patients Trend 312212020 - 412112020

322 327 411 4 6 4 11 4 16

Systems Reporting Daily Morning Data

Health Sys I Heal th Sys2 HS3 HS4 HSS HS6

PUI Patients on 4212020

82 50

PUI Patients Trend 312012020 - 42112020

80

60

40 38

20

o __ _________________ _

4 21 322 3 27 4 I 4 6 41 I 4 1 6 42 1

H Tuesday April Z1 2020 STll=IAC _c

TOT AL Patients on 4212020

132

TOTAL Patients Trend 312212020 - 412112020

150 151

100

50

o __ __________________ _

3122 327 4 1 4 16 4 1 1 4 16 42 1

UnclassifiedFor Public Use 60

HOSPITALS Due DAILY 0900 hrs Hospital PPE IDR Materials Status Medical Dashboard (Bed and Ventilator Status) httpserisstracorgeoc7

EMS Due WEEKLY Friday 1200 hrs httpswwwsurveymonkeycomrEMSPPE2

ALL OTHER Coalition and ARHC Members Due WEEKLY Friday 1200 hrs https www surveymonkeycomrRMOCPPEOuery

1900 041220

Number of Regional Hospitals Reporting PPE Shortfall amp Days Remaining Until Depletion 5 - 7 Da s 8 - 11 Da s 12 - 14 Da s 15+ Da s

0 8 14 5 Data derived from facilities Hospital PPE IDR Materials Status - Facilities listed have indicated a disruption in their supply chain for any of the following PPE N95s Surgical Masks Gowns Gloves Face Shields Goggles

UnclassifiedFor Public Use 61

1015

Weekly COVID-19 Update Epidemiology Program

39 191 97 Tota l Cases Reported Tota l Deaths Re po rted Ever Hospita lized Adm itted to ICU

VI

45

40

35

~ 30 ro u 0 25

1 20

sect 15 z

10

5

0

23

Cases of COVID-19 by Date of Illness Onset (n=880)1 and Cumulative by Date Reported Bexar County 4182020

Female( )Ma le 51 49

210 217 224 32 39 316 323 330 46 413

- Number of Cases - cumulative Cases

1 aased on cor1pleted d31 ai 3s or 4181020 a t 800 PM dditiomd crases 3re 1111der feview

1200

t moo V

QI VI ro u

800 0

~ QI 0

- 600 E 0

u

Nl z ii - 400 ~ _

ro S

- 200 E u

-0

CITY OF SAN ANTONIO METROPOLITAN HEALTH DISTRICT

so 276 Mechanica l Venti lat ion Recovered

Percentage of Cases by Raceethnicity

American IndianAlaska Native

Asian

Black

White

Hispanic

Other

Cases by Age Group

~~ I 39 4n1 i 300 sect 200 z

100 3 0 +------------------~~~~-~~ ----r-~ ~ ~ -

17

0-17 18-40 41-64 65+

Age Grou p in Yea rs

Median ace - 46 years (age range 0-100 years)

UnclassifiedFor Public Use 62

RMOCs Mobile Drive Through COVID-19 Testing over 268000 Square Miles

UnclassifiedFor Public Use 63

= sect111ntomo tprrssmiddotXrws uesce ~

NEW5

Texas San Antonio officials launch investigations of nursing home overrun by coronavirus

LaurenCan1ba Apri112Q20 UpdacedApfd-12020212pm fWBinGi P 0

COVJCgt-19 ~ uitefldid lifo iil5 w~ kriew it inTeitas tradeLmithequtiOllsyouw1nt

nswered illd the issues YMI think we

sAQllid be lnvmlgadllg lndodamp- )Our

email iind an pounditpessbullNllWS journ11Nt will

follow up

Hot Spot Evaluation and Coordination

UnclassifiedFor Public Use 64

RMOC Function in COVID-19 Response

bull Situational awareness bull Integration of public health acute health care and disaster

management functions bull Actionable data from consolidating public health and acute health

care data sources bull Controlling and coordinating hot-spots bull Drive through testing management across the entire State bull Ability to Load balance across multiple health systems and

organizations UnclassifiedFor Public Use 65

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

John Quiroz RN Nurse Manager Los Angeles County Emergency Medical Services

UnclassifiedFor Public Use 66

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Los Angeles (LA) County Medical Operations Coordination Cell (MOCC)

bull 247 Medical amp Health Coordinator for the County and Region I

bull Coordinate Patient Transfers and Transportation bull Coordinate medical and heath resource management bull 911 Providers Hospitals LTC Clinics Dialysis Surgical

67

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATION GATEWAY

Los Angeles County and Region I

68

ifornia Reg1ions

Coastal OES Region n

Southem oes Regiion I

Inl and OES Region IV

Soutiheim Santa Barbara OES Reg Ion VI

I

Kerrn

Los Angeles

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Normal Operations vs Emergency and Disaster Response

Normal Operationsbull DHS Hospital and Clini

System bull EMTALA Transfers bull Air Medical bull Hyperbaric Chamber bull MCI Patient

Destinations bull TransferTransport

c

Emergency Disaster bull Hospital evacuations bull Resource Request bull Alternate Care Sites ndash Mercy ndash LASH ndash IsolationQuarantine

bull TransferTransport bull Prehospital Care Policy

69

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Keys to Success

bull 247 Base of Operationsbull Communicationsndash Telephony Radio Internet ReddiNet

bull DOC Room to expand operation during disasterbull Information System to document and analyze all lines

of businessbull Trained and talented staffbull Planning and exercise

70

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

John Hick MD Hennepin Healthcare MN

UnclassifiedFor Public Use 71

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Minnesota SHCC bull Statewide Healthcare Coordination Centerbull Located at State EOC as well as virtual ndash roughly

40 people directly engaged including regionalleads

bull Joint MDH HSEM MHA 8 regional MN coalitionconstruct

bull Main areas of planning responsendash ndash ndash ndash ndash

Referrals and transfers Alternate care sites Long term care ndash reactive and proactive PPE policy and acquisition Ventilator medical supply acquisition

72

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Referrals and Transfers bull Single phone number for LTC issues including hospital discharge and

COVID + patient support (eg assisted living transfer to COVID +designated SNF)

bull Co-located with SEOC public hotline but different staffing numbers bull Single (separate) phone number for ICU referrals ndash Mainly for greater MN but also inter-metro ndash Awareness of resources on MnTrac and real-time health system

information ndash Also provides direct connection to critical care consultation ndash May also be used to make triage decisions if referral needed and

no resources available (care-in-place recommendations) ndash May also be used to distribute load

73

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Staffing bull

bull

bull

bull

Call-taker ndash Medical background preferred ndash ndash

Gatekeeper for referral to SME May connect caller with resources and then referrals handled per usual

Shift Supervisor ndash ndash

Clinical background and experience with bed placement (eg house nursing supervisor) Manages information resource availability with facilities and more complicatedsituations

Clinician on-call ndash ndash

Critical care Contacts with each major health system critical care for ECMO and other resourceallocation situations

Unit supervisor ndash Works with SHCC manager on overall operations processes protocols

74

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Triggers

bull

bull

LTC ndash ndash ndash

Difficulty obtaining hospital discharges for LTC patients Achieved and hotline operational (Note ndash hotline also coordinates connections to infection preventioncontrol MDH Health Regulation Division palliative care consultations and can trigger strike team evaluation staffing support transfer support)

ICU ndash ndash ndash

lt 10 ICU beds available statewide Request from MHA or a coalition due to difficulty coordinating destinations Further triggers for engagement of clinician at request or when no ICU bedsavailable for reasonable match

75

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Other uses considerations

bull Matching to EMS transport services bull Patient ICU transfer considerations ndash Need for higher level of care ndash first priority ndash ECMO ventilators etc

bull Patients presenting to facility that lacks appropriate resources atbaseline

ndash

ndash

Load balancing ndash second priority bull Convalescent patients bull

bull

Intubated and stable patients (regional ndash if significant capacity under-utilized) Riskbenefit considerations

Resource movement ndash eg ventilators (vs anesthesia machines) or staff (virtual or in-person)

76

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Question amp Answer

77

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Contact Us

asprtraciehhsgov 1-844-5-TRACIE askasprtraciehhsgov

78

  • Developing a Healthcare Coalition Pediatric Surge Annex
  • ASPR TRACIE Three Domains
  • Resources
  • Overview of AAP and Pediatric Centers of Excellence
  • Overview of AAP and Pediatric Centers of Excellence
  • Executive Summary
  • MOCCs Problem Statement
  • A MOCC Aims to
  • MOCCs Concept
  • MOCCs | General Activity Summary
  • MOCCs Toolkit
  • Deanna Dahl-Grove MD FAAP Associate Professor Pediatric Emergency Medicine Rainbow Babies and Childrenrsquos Hospital Member AAP CoDPR Executive Committee13
  • Western Washington MOCC
  • King County LTCF Outbreak
  • Single LTCF - Single Hospital
  • Medical Operations Coordinating Cell
  • Regional COVID Coordinating Center ndash Western Washington
  • Two Surveillance Pillars of the RC3
  • Two Coordination Pillars of the RC3
  • Emergency Response Platform - Microsoft
  • Emergency Response Platform - Microsoft
  • Christopher Newton MD13Associate Professor of Surgery Division of Pediatric Surgery Director of Trauma Care UCSF Benioff Childrenrsquos Hospital Oakland13
  • Michiganrsquos Healthcare Preparedness Program
  • Michigan COVID-19
  • Michigan COVID-19
  • Detroit vs New York City
  • Detroit vs New York City
  • Michigan Healthcare Surge Strategy Goal
  • Michigan Healthcare Surge Strategy Components
  • Relief Hospitals vs Alternate Care Sites
  • Relief Hospital ldquoAskrdquo
  • Relief Hospitals and Patient Redistribution
  • Statewide Inter-Hospital Coordination Unit
  • MOCCs and Patient Redistribution
  • EMResource Relief Hospital Participation
  • MOCC-Facilitated vs Direct Contact Transfers
  • Patient Redistribution ndash 5 Key Elements
  • Relief Hospital Recruitment Challenges
  • Michigan Patient Transfers (41 to 420)
  • MOCCs in Michigan
  • Summary
  • Sarita Chung MD FAAP13Director of Disaster Preparedness Division of Emergency Medicine Childrenrsquos Hospital Boston Member American Academy of Pediatrics (AAP) Council on Disaster Preparedness and Recovery13
  • Regional Disaster Response in Texas Implementation of the RMOC Concept
  • Introduction
  • The Texas Trauma System
  • EHC System Complex Problem Solving
  • 911 Commission
  • Our Experience
  • Managing Wide-Scale Disasters
  • Acute Health Care SystemPublic Health Emergency Management
  • Problems Common to DisastersMust have a credible and workable solution to each of these problemsmdashif we are to improve disaster response
  • MEDCOM
  • How to Integrate Disaster Acute Care and Public Health Systems
  • Regional Medical Operations Center(RMOC)
  • Regional Medical Operations Center
  • Feasible Plan Must work in real world conditions
  • RMOC Abilities and Advantages
  • RMOC Response and Function to COVID-19
  • STRAC Report
  • STRAC Report
  • STRAC Report
  • Weekly COVID-19 Update
  • RMOCsMobile Drive Through COVID-19 Testing over 268000 Square Miles
  • Hot Spot Evaluation and Coordination
  • RMOC Function in COVID-19 Response
  • Moderator Roundtable
  • Los Angeles (LA) County Medical Operations Coordination Cell (MOCC)
  • Los Angeles County and Region I
  • Normal Operations vs Emergency and DisasterResponse
  • Keys to Success
  • Moderator Roundtable
  • Minnesota SHCC
  • Referrals and Transfers
  • Staffing
  • Triggers
  • Other uses considerations
  • Question amp Answer
  • Contact Us

Feasible Plan Must work in

real world conditions

UnclassifiedFor Public Use 56

Southwest Te11as Regional Adv isory Council

RMOC Abilities and Advantages

bull Situational AwarenessmdashRegional Consciousness bull Virtual expansion of bed capacity

bull Distribute to all regional facilitiesmdashnot just a few ndashMany Hands Make Light Work bull Proven many times over 15 yearsmdashdistribution of 1000s of patients over a few days

bull Enables health care regional response teams bull Multi-agency rescue teamsmdashswift water rescue etc bull Mobile medical unitsmdashtemporary hospital replacements or augments

bull Load balancing during a surge of patients bull Network with other regions ndash8 RMOC equivalents in Texas bull Integration of Public Health Acute Care and Disaster Management Systems

UnclassifiedFor Public Use 57

Vancouver

Seattle

Idaho Oregon

Nevada

San Francisco

California

lls Angeles

Montana No11 Dakota

Minnesota

South Dakcta

Wyoming

Wisconsin

Iowa Ne~raska

Toronto c ~New Y0rk Boston Detroit middot

ChicatJo middotimiddot New r ark

Denver Oli io

St Louis Kansas

K~ ntucilty Vitgin 1c1

tfort Ca r0 l1na

New Mexico Arlltansas

Atla11ta Oaas

Georgiamp

Texas

Houston

Monterrey C - Gulf of

Miami

RMOC Response and Function to COVID-19

UnclassifiedFor Public Use 58

INTERNAL REPORT - PHI DATA This report contains Protected Health Information and is not intended for public distribution

Date COVID+ Patients COVD+ in ICU

04212020 82

04202020 81 -

04192020 81

Normal

Part ici pating HCS COVID Data as of 0815 Zl-Apr-20

VentBed Data as of 0910 21-Apr-20

41

41

41

COVID+ on Ventilator

24

25

24

BTRAC

All Healthcare Systems

Available Vents I Total Vents Available Vents

554 713 7896

514 710 7296 - ~ -

555 704 7996

Healthcare System Stress Score

I

Available Staffed Total Staffed Available Staffed Beds Beds Beds

1752 4 730 3796

1792 4 700 3896 - - - - - 7 1635 4707 3596

Severe

UnclassifiedFor Public Use 59

INTERNAL REPORT - PHI DAT A This report contains Protected Health Information and is not intended for public distribution

San Antonio Healthcare Systems COVI D-19 Patient Count

Positive Patients on 4212020

Positive Patients Trend 312212020 - 412112020

322 327 411 4 6 4 11 4 16

Systems Reporting Daily Morning Data

Health Sys I Heal th Sys2 HS3 HS4 HSS HS6

PUI Patients on 4212020

82 50

PUI Patients Trend 312012020 - 42112020

80

60

40 38

20

o __ _________________ _

4 21 322 3 27 4 I 4 6 41 I 4 1 6 42 1

H Tuesday April Z1 2020 STll=IAC _c

TOT AL Patients on 4212020

132

TOTAL Patients Trend 312212020 - 412112020

150 151

100

50

o __ __________________ _

3122 327 4 1 4 16 4 1 1 4 16 42 1

UnclassifiedFor Public Use 60

HOSPITALS Due DAILY 0900 hrs Hospital PPE IDR Materials Status Medical Dashboard (Bed and Ventilator Status) httpserisstracorgeoc7

EMS Due WEEKLY Friday 1200 hrs httpswwwsurveymonkeycomrEMSPPE2

ALL OTHER Coalition and ARHC Members Due WEEKLY Friday 1200 hrs https www surveymonkeycomrRMOCPPEOuery

1900 041220

Number of Regional Hospitals Reporting PPE Shortfall amp Days Remaining Until Depletion 5 - 7 Da s 8 - 11 Da s 12 - 14 Da s 15+ Da s

0 8 14 5 Data derived from facilities Hospital PPE IDR Materials Status - Facilities listed have indicated a disruption in their supply chain for any of the following PPE N95s Surgical Masks Gowns Gloves Face Shields Goggles

UnclassifiedFor Public Use 61

1015

Weekly COVID-19 Update Epidemiology Program

39 191 97 Tota l Cases Reported Tota l Deaths Re po rted Ever Hospita lized Adm itted to ICU

VI

45

40

35

~ 30 ro u 0 25

1 20

sect 15 z

10

5

0

23

Cases of COVID-19 by Date of Illness Onset (n=880)1 and Cumulative by Date Reported Bexar County 4182020

Female( )Ma le 51 49

210 217 224 32 39 316 323 330 46 413

- Number of Cases - cumulative Cases

1 aased on cor1pleted d31 ai 3s or 4181020 a t 800 PM dditiomd crases 3re 1111der feview

1200

t moo V

QI VI ro u

800 0

~ QI 0

- 600 E 0

u

Nl z ii - 400 ~ _

ro S

- 200 E u

-0

CITY OF SAN ANTONIO METROPOLITAN HEALTH DISTRICT

so 276 Mechanica l Venti lat ion Recovered

Percentage of Cases by Raceethnicity

American IndianAlaska Native

Asian

Black

White

Hispanic

Other

Cases by Age Group

~~ I 39 4n1 i 300 sect 200 z

100 3 0 +------------------~~~~-~~ ----r-~ ~ ~ -

17

0-17 18-40 41-64 65+

Age Grou p in Yea rs

Median ace - 46 years (age range 0-100 years)

UnclassifiedFor Public Use 62

RMOCs Mobile Drive Through COVID-19 Testing over 268000 Square Miles

UnclassifiedFor Public Use 63

= sect111ntomo tprrssmiddotXrws uesce ~

NEW5

Texas San Antonio officials launch investigations of nursing home overrun by coronavirus

LaurenCan1ba Apri112Q20 UpdacedApfd-12020212pm fWBinGi P 0

COVJCgt-19 ~ uitefldid lifo iil5 w~ kriew it inTeitas tradeLmithequtiOllsyouw1nt

nswered illd the issues YMI think we

sAQllid be lnvmlgadllg lndodamp- )Our

email iind an pounditpessbullNllWS journ11Nt will

follow up

Hot Spot Evaluation and Coordination

UnclassifiedFor Public Use 64

RMOC Function in COVID-19 Response

bull Situational awareness bull Integration of public health acute health care and disaster

management functions bull Actionable data from consolidating public health and acute health

care data sources bull Controlling and coordinating hot-spots bull Drive through testing management across the entire State bull Ability to Load balance across multiple health systems and

organizations UnclassifiedFor Public Use 65

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

John Quiroz RN Nurse Manager Los Angeles County Emergency Medical Services

UnclassifiedFor Public Use 66

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Los Angeles (LA) County Medical Operations Coordination Cell (MOCC)

bull 247 Medical amp Health Coordinator for the County and Region I

bull Coordinate Patient Transfers and Transportation bull Coordinate medical and heath resource management bull 911 Providers Hospitals LTC Clinics Dialysis Surgical

67

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATION GATEWAY

Los Angeles County and Region I

68

ifornia Reg1ions

Coastal OES Region n

Southem oes Regiion I

Inl and OES Region IV

Soutiheim Santa Barbara OES Reg Ion VI

I

Kerrn

Los Angeles

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Normal Operations vs Emergency and Disaster Response

Normal Operationsbull DHS Hospital and Clini

System bull EMTALA Transfers bull Air Medical bull Hyperbaric Chamber bull MCI Patient

Destinations bull TransferTransport

c

Emergency Disaster bull Hospital evacuations bull Resource Request bull Alternate Care Sites ndash Mercy ndash LASH ndash IsolationQuarantine

bull TransferTransport bull Prehospital Care Policy

69

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Keys to Success

bull 247 Base of Operationsbull Communicationsndash Telephony Radio Internet ReddiNet

bull DOC Room to expand operation during disasterbull Information System to document and analyze all lines

of businessbull Trained and talented staffbull Planning and exercise

70

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

John Hick MD Hennepin Healthcare MN

UnclassifiedFor Public Use 71

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Minnesota SHCC bull Statewide Healthcare Coordination Centerbull Located at State EOC as well as virtual ndash roughly

40 people directly engaged including regionalleads

bull Joint MDH HSEM MHA 8 regional MN coalitionconstruct

bull Main areas of planning responsendash ndash ndash ndash ndash

Referrals and transfers Alternate care sites Long term care ndash reactive and proactive PPE policy and acquisition Ventilator medical supply acquisition

72

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Referrals and Transfers bull Single phone number for LTC issues including hospital discharge and

COVID + patient support (eg assisted living transfer to COVID +designated SNF)

bull Co-located with SEOC public hotline but different staffing numbers bull Single (separate) phone number for ICU referrals ndash Mainly for greater MN but also inter-metro ndash Awareness of resources on MnTrac and real-time health system

information ndash Also provides direct connection to critical care consultation ndash May also be used to make triage decisions if referral needed and

no resources available (care-in-place recommendations) ndash May also be used to distribute load

73

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Staffing bull

bull

bull

bull

Call-taker ndash Medical background preferred ndash ndash

Gatekeeper for referral to SME May connect caller with resources and then referrals handled per usual

Shift Supervisor ndash ndash

Clinical background and experience with bed placement (eg house nursing supervisor) Manages information resource availability with facilities and more complicatedsituations

Clinician on-call ndash ndash

Critical care Contacts with each major health system critical care for ECMO and other resourceallocation situations

Unit supervisor ndash Works with SHCC manager on overall operations processes protocols

74

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Triggers

bull

bull

LTC ndash ndash ndash

Difficulty obtaining hospital discharges for LTC patients Achieved and hotline operational (Note ndash hotline also coordinates connections to infection preventioncontrol MDH Health Regulation Division palliative care consultations and can trigger strike team evaluation staffing support transfer support)

ICU ndash ndash ndash

lt 10 ICU beds available statewide Request from MHA or a coalition due to difficulty coordinating destinations Further triggers for engagement of clinician at request or when no ICU bedsavailable for reasonable match

75

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Other uses considerations

bull Matching to EMS transport services bull Patient ICU transfer considerations ndash Need for higher level of care ndash first priority ndash ECMO ventilators etc

bull Patients presenting to facility that lacks appropriate resources atbaseline

ndash

ndash

Load balancing ndash second priority bull Convalescent patients bull

bull

Intubated and stable patients (regional ndash if significant capacity under-utilized) Riskbenefit considerations

Resource movement ndash eg ventilators (vs anesthesia machines) or staff (virtual or in-person)

76

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Question amp Answer

77

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Contact Us

asprtraciehhsgov 1-844-5-TRACIE askasprtraciehhsgov

78

  • Developing a Healthcare Coalition Pediatric Surge Annex
  • ASPR TRACIE Three Domains
  • Resources
  • Overview of AAP and Pediatric Centers of Excellence
  • Overview of AAP and Pediatric Centers of Excellence
  • Executive Summary
  • MOCCs Problem Statement
  • A MOCC Aims to
  • MOCCs Concept
  • MOCCs | General Activity Summary
  • MOCCs Toolkit
  • Deanna Dahl-Grove MD FAAP Associate Professor Pediatric Emergency Medicine Rainbow Babies and Childrenrsquos Hospital Member AAP CoDPR Executive Committee13
  • Western Washington MOCC
  • King County LTCF Outbreak
  • Single LTCF - Single Hospital
  • Medical Operations Coordinating Cell
  • Regional COVID Coordinating Center ndash Western Washington
  • Two Surveillance Pillars of the RC3
  • Two Coordination Pillars of the RC3
  • Emergency Response Platform - Microsoft
  • Emergency Response Platform - Microsoft
  • Christopher Newton MD13Associate Professor of Surgery Division of Pediatric Surgery Director of Trauma Care UCSF Benioff Childrenrsquos Hospital Oakland13
  • Michiganrsquos Healthcare Preparedness Program
  • Michigan COVID-19
  • Michigan COVID-19
  • Detroit vs New York City
  • Detroit vs New York City
  • Michigan Healthcare Surge Strategy Goal
  • Michigan Healthcare Surge Strategy Components
  • Relief Hospitals vs Alternate Care Sites
  • Relief Hospital ldquoAskrdquo
  • Relief Hospitals and Patient Redistribution
  • Statewide Inter-Hospital Coordination Unit
  • MOCCs and Patient Redistribution
  • EMResource Relief Hospital Participation
  • MOCC-Facilitated vs Direct Contact Transfers
  • Patient Redistribution ndash 5 Key Elements
  • Relief Hospital Recruitment Challenges
  • Michigan Patient Transfers (41 to 420)
  • MOCCs in Michigan
  • Summary
  • Sarita Chung MD FAAP13Director of Disaster Preparedness Division of Emergency Medicine Childrenrsquos Hospital Boston Member American Academy of Pediatrics (AAP) Council on Disaster Preparedness and Recovery13
  • Regional Disaster Response in Texas Implementation of the RMOC Concept
  • Introduction
  • The Texas Trauma System
  • EHC System Complex Problem Solving
  • 911 Commission
  • Our Experience
  • Managing Wide-Scale Disasters
  • Acute Health Care SystemPublic Health Emergency Management
  • Problems Common to DisastersMust have a credible and workable solution to each of these problemsmdashif we are to improve disaster response
  • MEDCOM
  • How to Integrate Disaster Acute Care and Public Health Systems
  • Regional Medical Operations Center(RMOC)
  • Regional Medical Operations Center
  • Feasible Plan Must work in real world conditions
  • RMOC Abilities and Advantages
  • RMOC Response and Function to COVID-19
  • STRAC Report
  • STRAC Report
  • STRAC Report
  • Weekly COVID-19 Update
  • RMOCsMobile Drive Through COVID-19 Testing over 268000 Square Miles
  • Hot Spot Evaluation and Coordination
  • RMOC Function in COVID-19 Response
  • Moderator Roundtable
  • Los Angeles (LA) County Medical Operations Coordination Cell (MOCC)
  • Los Angeles County and Region I
  • Normal Operations vs Emergency and DisasterResponse
  • Keys to Success
  • Moderator Roundtable
  • Minnesota SHCC
  • Referrals and Transfers
  • Staffing
  • Triggers
  • Other uses considerations
  • Question amp Answer
  • Contact Us

Southwest Te11as Regional Adv isory Council

RMOC Abilities and Advantages

bull Situational AwarenessmdashRegional Consciousness bull Virtual expansion of bed capacity

bull Distribute to all regional facilitiesmdashnot just a few ndashMany Hands Make Light Work bull Proven many times over 15 yearsmdashdistribution of 1000s of patients over a few days

bull Enables health care regional response teams bull Multi-agency rescue teamsmdashswift water rescue etc bull Mobile medical unitsmdashtemporary hospital replacements or augments

bull Load balancing during a surge of patients bull Network with other regions ndash8 RMOC equivalents in Texas bull Integration of Public Health Acute Care and Disaster Management Systems

UnclassifiedFor Public Use 57

Vancouver

Seattle

Idaho Oregon

Nevada

San Francisco

California

lls Angeles

Montana No11 Dakota

Minnesota

South Dakcta

Wyoming

Wisconsin

Iowa Ne~raska

Toronto c ~New Y0rk Boston Detroit middot

ChicatJo middotimiddot New r ark

Denver Oli io

St Louis Kansas

K~ ntucilty Vitgin 1c1

tfort Ca r0 l1na

New Mexico Arlltansas

Atla11ta Oaas

Georgiamp

Texas

Houston

Monterrey C - Gulf of

Miami

RMOC Response and Function to COVID-19

UnclassifiedFor Public Use 58

INTERNAL REPORT - PHI DATA This report contains Protected Health Information and is not intended for public distribution

Date COVID+ Patients COVD+ in ICU

04212020 82

04202020 81 -

04192020 81

Normal

Part ici pating HCS COVID Data as of 0815 Zl-Apr-20

VentBed Data as of 0910 21-Apr-20

41

41

41

COVID+ on Ventilator

24

25

24

BTRAC

All Healthcare Systems

Available Vents I Total Vents Available Vents

554 713 7896

514 710 7296 - ~ -

555 704 7996

Healthcare System Stress Score

I

Available Staffed Total Staffed Available Staffed Beds Beds Beds

1752 4 730 3796

1792 4 700 3896 - - - - - 7 1635 4707 3596

Severe

UnclassifiedFor Public Use 59

INTERNAL REPORT - PHI DAT A This report contains Protected Health Information and is not intended for public distribution

San Antonio Healthcare Systems COVI D-19 Patient Count

Positive Patients on 4212020

Positive Patients Trend 312212020 - 412112020

322 327 411 4 6 4 11 4 16

Systems Reporting Daily Morning Data

Health Sys I Heal th Sys2 HS3 HS4 HSS HS6

PUI Patients on 4212020

82 50

PUI Patients Trend 312012020 - 42112020

80

60

40 38

20

o __ _________________ _

4 21 322 3 27 4 I 4 6 41 I 4 1 6 42 1

H Tuesday April Z1 2020 STll=IAC _c

TOT AL Patients on 4212020

132

TOTAL Patients Trend 312212020 - 412112020

150 151

100

50

o __ __________________ _

3122 327 4 1 4 16 4 1 1 4 16 42 1

UnclassifiedFor Public Use 60

HOSPITALS Due DAILY 0900 hrs Hospital PPE IDR Materials Status Medical Dashboard (Bed and Ventilator Status) httpserisstracorgeoc7

EMS Due WEEKLY Friday 1200 hrs httpswwwsurveymonkeycomrEMSPPE2

ALL OTHER Coalition and ARHC Members Due WEEKLY Friday 1200 hrs https www surveymonkeycomrRMOCPPEOuery

1900 041220

Number of Regional Hospitals Reporting PPE Shortfall amp Days Remaining Until Depletion 5 - 7 Da s 8 - 11 Da s 12 - 14 Da s 15+ Da s

0 8 14 5 Data derived from facilities Hospital PPE IDR Materials Status - Facilities listed have indicated a disruption in their supply chain for any of the following PPE N95s Surgical Masks Gowns Gloves Face Shields Goggles

UnclassifiedFor Public Use 61

1015

Weekly COVID-19 Update Epidemiology Program

39 191 97 Tota l Cases Reported Tota l Deaths Re po rted Ever Hospita lized Adm itted to ICU

VI

45

40

35

~ 30 ro u 0 25

1 20

sect 15 z

10

5

0

23

Cases of COVID-19 by Date of Illness Onset (n=880)1 and Cumulative by Date Reported Bexar County 4182020

Female( )Ma le 51 49

210 217 224 32 39 316 323 330 46 413

- Number of Cases - cumulative Cases

1 aased on cor1pleted d31 ai 3s or 4181020 a t 800 PM dditiomd crases 3re 1111der feview

1200

t moo V

QI VI ro u

800 0

~ QI 0

- 600 E 0

u

Nl z ii - 400 ~ _

ro S

- 200 E u

-0

CITY OF SAN ANTONIO METROPOLITAN HEALTH DISTRICT

so 276 Mechanica l Venti lat ion Recovered

Percentage of Cases by Raceethnicity

American IndianAlaska Native

Asian

Black

White

Hispanic

Other

Cases by Age Group

~~ I 39 4n1 i 300 sect 200 z

100 3 0 +------------------~~~~-~~ ----r-~ ~ ~ -

17

0-17 18-40 41-64 65+

Age Grou p in Yea rs

Median ace - 46 years (age range 0-100 years)

UnclassifiedFor Public Use 62

RMOCs Mobile Drive Through COVID-19 Testing over 268000 Square Miles

UnclassifiedFor Public Use 63

= sect111ntomo tprrssmiddotXrws uesce ~

NEW5

Texas San Antonio officials launch investigations of nursing home overrun by coronavirus

LaurenCan1ba Apri112Q20 UpdacedApfd-12020212pm fWBinGi P 0

COVJCgt-19 ~ uitefldid lifo iil5 w~ kriew it inTeitas tradeLmithequtiOllsyouw1nt

nswered illd the issues YMI think we

sAQllid be lnvmlgadllg lndodamp- )Our

email iind an pounditpessbullNllWS journ11Nt will

follow up

Hot Spot Evaluation and Coordination

UnclassifiedFor Public Use 64

RMOC Function in COVID-19 Response

bull Situational awareness bull Integration of public health acute health care and disaster

management functions bull Actionable data from consolidating public health and acute health

care data sources bull Controlling and coordinating hot-spots bull Drive through testing management across the entire State bull Ability to Load balance across multiple health systems and

organizations UnclassifiedFor Public Use 65

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

John Quiroz RN Nurse Manager Los Angeles County Emergency Medical Services

UnclassifiedFor Public Use 66

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Los Angeles (LA) County Medical Operations Coordination Cell (MOCC)

bull 247 Medical amp Health Coordinator for the County and Region I

bull Coordinate Patient Transfers and Transportation bull Coordinate medical and heath resource management bull 911 Providers Hospitals LTC Clinics Dialysis Surgical

67

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATION GATEWAY

Los Angeles County and Region I

68

ifornia Reg1ions

Coastal OES Region n

Southem oes Regiion I

Inl and OES Region IV

Soutiheim Santa Barbara OES Reg Ion VI

I

Kerrn

Los Angeles

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Normal Operations vs Emergency and Disaster Response

Normal Operationsbull DHS Hospital and Clini

System bull EMTALA Transfers bull Air Medical bull Hyperbaric Chamber bull MCI Patient

Destinations bull TransferTransport

c

Emergency Disaster bull Hospital evacuations bull Resource Request bull Alternate Care Sites ndash Mercy ndash LASH ndash IsolationQuarantine

bull TransferTransport bull Prehospital Care Policy

69

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Keys to Success

bull 247 Base of Operationsbull Communicationsndash Telephony Radio Internet ReddiNet

bull DOC Room to expand operation during disasterbull Information System to document and analyze all lines

of businessbull Trained and talented staffbull Planning and exercise

70

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

John Hick MD Hennepin Healthcare MN

UnclassifiedFor Public Use 71

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Minnesota SHCC bull Statewide Healthcare Coordination Centerbull Located at State EOC as well as virtual ndash roughly

40 people directly engaged including regionalleads

bull Joint MDH HSEM MHA 8 regional MN coalitionconstruct

bull Main areas of planning responsendash ndash ndash ndash ndash

Referrals and transfers Alternate care sites Long term care ndash reactive and proactive PPE policy and acquisition Ventilator medical supply acquisition

72

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Referrals and Transfers bull Single phone number for LTC issues including hospital discharge and

COVID + patient support (eg assisted living transfer to COVID +designated SNF)

bull Co-located with SEOC public hotline but different staffing numbers bull Single (separate) phone number for ICU referrals ndash Mainly for greater MN but also inter-metro ndash Awareness of resources on MnTrac and real-time health system

information ndash Also provides direct connection to critical care consultation ndash May also be used to make triage decisions if referral needed and

no resources available (care-in-place recommendations) ndash May also be used to distribute load

73

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Staffing bull

bull

bull

bull

Call-taker ndash Medical background preferred ndash ndash

Gatekeeper for referral to SME May connect caller with resources and then referrals handled per usual

Shift Supervisor ndash ndash

Clinical background and experience with bed placement (eg house nursing supervisor) Manages information resource availability with facilities and more complicatedsituations

Clinician on-call ndash ndash

Critical care Contacts with each major health system critical care for ECMO and other resourceallocation situations

Unit supervisor ndash Works with SHCC manager on overall operations processes protocols

74

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Triggers

bull

bull

LTC ndash ndash ndash

Difficulty obtaining hospital discharges for LTC patients Achieved and hotline operational (Note ndash hotline also coordinates connections to infection preventioncontrol MDH Health Regulation Division palliative care consultations and can trigger strike team evaluation staffing support transfer support)

ICU ndash ndash ndash

lt 10 ICU beds available statewide Request from MHA or a coalition due to difficulty coordinating destinations Further triggers for engagement of clinician at request or when no ICU bedsavailable for reasonable match

75

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Other uses considerations

bull Matching to EMS transport services bull Patient ICU transfer considerations ndash Need for higher level of care ndash first priority ndash ECMO ventilators etc

bull Patients presenting to facility that lacks appropriate resources atbaseline

ndash

ndash

Load balancing ndash second priority bull Convalescent patients bull

bull

Intubated and stable patients (regional ndash if significant capacity under-utilized) Riskbenefit considerations

Resource movement ndash eg ventilators (vs anesthesia machines) or staff (virtual or in-person)

76

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Question amp Answer

77

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Contact Us

asprtraciehhsgov 1-844-5-TRACIE askasprtraciehhsgov

78

  • Developing a Healthcare Coalition Pediatric Surge Annex
  • ASPR TRACIE Three Domains
  • Resources
  • Overview of AAP and Pediatric Centers of Excellence
  • Overview of AAP and Pediatric Centers of Excellence
  • Executive Summary
  • MOCCs Problem Statement
  • A MOCC Aims to
  • MOCCs Concept
  • MOCCs | General Activity Summary
  • MOCCs Toolkit
  • Deanna Dahl-Grove MD FAAP Associate Professor Pediatric Emergency Medicine Rainbow Babies and Childrenrsquos Hospital Member AAP CoDPR Executive Committee13
  • Western Washington MOCC
  • King County LTCF Outbreak
  • Single LTCF - Single Hospital
  • Medical Operations Coordinating Cell
  • Regional COVID Coordinating Center ndash Western Washington
  • Two Surveillance Pillars of the RC3
  • Two Coordination Pillars of the RC3
  • Emergency Response Platform - Microsoft
  • Emergency Response Platform - Microsoft
  • Christopher Newton MD13Associate Professor of Surgery Division of Pediatric Surgery Director of Trauma Care UCSF Benioff Childrenrsquos Hospital Oakland13
  • Michiganrsquos Healthcare Preparedness Program
  • Michigan COVID-19
  • Michigan COVID-19
  • Detroit vs New York City
  • Detroit vs New York City
  • Michigan Healthcare Surge Strategy Goal
  • Michigan Healthcare Surge Strategy Components
  • Relief Hospitals vs Alternate Care Sites
  • Relief Hospital ldquoAskrdquo
  • Relief Hospitals and Patient Redistribution
  • Statewide Inter-Hospital Coordination Unit
  • MOCCs and Patient Redistribution
  • EMResource Relief Hospital Participation
  • MOCC-Facilitated vs Direct Contact Transfers
  • Patient Redistribution ndash 5 Key Elements
  • Relief Hospital Recruitment Challenges
  • Michigan Patient Transfers (41 to 420)
  • MOCCs in Michigan
  • Summary
  • Sarita Chung MD FAAP13Director of Disaster Preparedness Division of Emergency Medicine Childrenrsquos Hospital Boston Member American Academy of Pediatrics (AAP) Council on Disaster Preparedness and Recovery13
  • Regional Disaster Response in Texas Implementation of the RMOC Concept
  • Introduction
  • The Texas Trauma System
  • EHC System Complex Problem Solving
  • 911 Commission
  • Our Experience
  • Managing Wide-Scale Disasters
  • Acute Health Care SystemPublic Health Emergency Management
  • Problems Common to DisastersMust have a credible and workable solution to each of these problemsmdashif we are to improve disaster response
  • MEDCOM
  • How to Integrate Disaster Acute Care and Public Health Systems
  • Regional Medical Operations Center(RMOC)
  • Regional Medical Operations Center
  • Feasible Plan Must work in real world conditions
  • RMOC Abilities and Advantages
  • RMOC Response and Function to COVID-19
  • STRAC Report
  • STRAC Report
  • STRAC Report
  • Weekly COVID-19 Update
  • RMOCsMobile Drive Through COVID-19 Testing over 268000 Square Miles
  • Hot Spot Evaluation and Coordination
  • RMOC Function in COVID-19 Response
  • Moderator Roundtable
  • Los Angeles (LA) County Medical Operations Coordination Cell (MOCC)
  • Los Angeles County and Region I
  • Normal Operations vs Emergency and DisasterResponse
  • Keys to Success
  • Moderator Roundtable
  • Minnesota SHCC
  • Referrals and Transfers
  • Staffing
  • Triggers
  • Other uses considerations
  • Question amp Answer
  • Contact Us

Vancouver

Seattle

Idaho Oregon

Nevada

San Francisco

California

lls Angeles

Montana No11 Dakota

Minnesota

South Dakcta

Wyoming

Wisconsin

Iowa Ne~raska

Toronto c ~New Y0rk Boston Detroit middot

ChicatJo middotimiddot New r ark

Denver Oli io

St Louis Kansas

K~ ntucilty Vitgin 1c1

tfort Ca r0 l1na

New Mexico Arlltansas

Atla11ta Oaas

Georgiamp

Texas

Houston

Monterrey C - Gulf of

Miami

RMOC Response and Function to COVID-19

UnclassifiedFor Public Use 58

INTERNAL REPORT - PHI DATA This report contains Protected Health Information and is not intended for public distribution

Date COVID+ Patients COVD+ in ICU

04212020 82

04202020 81 -

04192020 81

Normal

Part ici pating HCS COVID Data as of 0815 Zl-Apr-20

VentBed Data as of 0910 21-Apr-20

41

41

41

COVID+ on Ventilator

24

25

24

BTRAC

All Healthcare Systems

Available Vents I Total Vents Available Vents

554 713 7896

514 710 7296 - ~ -

555 704 7996

Healthcare System Stress Score

I

Available Staffed Total Staffed Available Staffed Beds Beds Beds

1752 4 730 3796

1792 4 700 3896 - - - - - 7 1635 4707 3596

Severe

UnclassifiedFor Public Use 59

INTERNAL REPORT - PHI DAT A This report contains Protected Health Information and is not intended for public distribution

San Antonio Healthcare Systems COVI D-19 Patient Count

Positive Patients on 4212020

Positive Patients Trend 312212020 - 412112020

322 327 411 4 6 4 11 4 16

Systems Reporting Daily Morning Data

Health Sys I Heal th Sys2 HS3 HS4 HSS HS6

PUI Patients on 4212020

82 50

PUI Patients Trend 312012020 - 42112020

80

60

40 38

20

o __ _________________ _

4 21 322 3 27 4 I 4 6 41 I 4 1 6 42 1

H Tuesday April Z1 2020 STll=IAC _c

TOT AL Patients on 4212020

132

TOTAL Patients Trend 312212020 - 412112020

150 151

100

50

o __ __________________ _

3122 327 4 1 4 16 4 1 1 4 16 42 1

UnclassifiedFor Public Use 60

HOSPITALS Due DAILY 0900 hrs Hospital PPE IDR Materials Status Medical Dashboard (Bed and Ventilator Status) httpserisstracorgeoc7

EMS Due WEEKLY Friday 1200 hrs httpswwwsurveymonkeycomrEMSPPE2

ALL OTHER Coalition and ARHC Members Due WEEKLY Friday 1200 hrs https www surveymonkeycomrRMOCPPEOuery

1900 041220

Number of Regional Hospitals Reporting PPE Shortfall amp Days Remaining Until Depletion 5 - 7 Da s 8 - 11 Da s 12 - 14 Da s 15+ Da s

0 8 14 5 Data derived from facilities Hospital PPE IDR Materials Status - Facilities listed have indicated a disruption in their supply chain for any of the following PPE N95s Surgical Masks Gowns Gloves Face Shields Goggles

UnclassifiedFor Public Use 61

1015

Weekly COVID-19 Update Epidemiology Program

39 191 97 Tota l Cases Reported Tota l Deaths Re po rted Ever Hospita lized Adm itted to ICU

VI

45

40

35

~ 30 ro u 0 25

1 20

sect 15 z

10

5

0

23

Cases of COVID-19 by Date of Illness Onset (n=880)1 and Cumulative by Date Reported Bexar County 4182020

Female( )Ma le 51 49

210 217 224 32 39 316 323 330 46 413

- Number of Cases - cumulative Cases

1 aased on cor1pleted d31 ai 3s or 4181020 a t 800 PM dditiomd crases 3re 1111der feview

1200

t moo V

QI VI ro u

800 0

~ QI 0

- 600 E 0

u

Nl z ii - 400 ~ _

ro S

- 200 E u

-0

CITY OF SAN ANTONIO METROPOLITAN HEALTH DISTRICT

so 276 Mechanica l Venti lat ion Recovered

Percentage of Cases by Raceethnicity

American IndianAlaska Native

Asian

Black

White

Hispanic

Other

Cases by Age Group

~~ I 39 4n1 i 300 sect 200 z

100 3 0 +------------------~~~~-~~ ----r-~ ~ ~ -

17

0-17 18-40 41-64 65+

Age Grou p in Yea rs

Median ace - 46 years (age range 0-100 years)

UnclassifiedFor Public Use 62

RMOCs Mobile Drive Through COVID-19 Testing over 268000 Square Miles

UnclassifiedFor Public Use 63

= sect111ntomo tprrssmiddotXrws uesce ~

NEW5

Texas San Antonio officials launch investigations of nursing home overrun by coronavirus

LaurenCan1ba Apri112Q20 UpdacedApfd-12020212pm fWBinGi P 0

COVJCgt-19 ~ uitefldid lifo iil5 w~ kriew it inTeitas tradeLmithequtiOllsyouw1nt

nswered illd the issues YMI think we

sAQllid be lnvmlgadllg lndodamp- )Our

email iind an pounditpessbullNllWS journ11Nt will

follow up

Hot Spot Evaluation and Coordination

UnclassifiedFor Public Use 64

RMOC Function in COVID-19 Response

bull Situational awareness bull Integration of public health acute health care and disaster

management functions bull Actionable data from consolidating public health and acute health

care data sources bull Controlling and coordinating hot-spots bull Drive through testing management across the entire State bull Ability to Load balance across multiple health systems and

organizations UnclassifiedFor Public Use 65

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

John Quiroz RN Nurse Manager Los Angeles County Emergency Medical Services

UnclassifiedFor Public Use 66

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Los Angeles (LA) County Medical Operations Coordination Cell (MOCC)

bull 247 Medical amp Health Coordinator for the County and Region I

bull Coordinate Patient Transfers and Transportation bull Coordinate medical and heath resource management bull 911 Providers Hospitals LTC Clinics Dialysis Surgical

67

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATION GATEWAY

Los Angeles County and Region I

68

ifornia Reg1ions

Coastal OES Region n

Southem oes Regiion I

Inl and OES Region IV

Soutiheim Santa Barbara OES Reg Ion VI

I

Kerrn

Los Angeles

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Normal Operations vs Emergency and Disaster Response

Normal Operationsbull DHS Hospital and Clini

System bull EMTALA Transfers bull Air Medical bull Hyperbaric Chamber bull MCI Patient

Destinations bull TransferTransport

c

Emergency Disaster bull Hospital evacuations bull Resource Request bull Alternate Care Sites ndash Mercy ndash LASH ndash IsolationQuarantine

bull TransferTransport bull Prehospital Care Policy

69

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Keys to Success

bull 247 Base of Operationsbull Communicationsndash Telephony Radio Internet ReddiNet

bull DOC Room to expand operation during disasterbull Information System to document and analyze all lines

of businessbull Trained and talented staffbull Planning and exercise

70

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

John Hick MD Hennepin Healthcare MN

UnclassifiedFor Public Use 71

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Minnesota SHCC bull Statewide Healthcare Coordination Centerbull Located at State EOC as well as virtual ndash roughly

40 people directly engaged including regionalleads

bull Joint MDH HSEM MHA 8 regional MN coalitionconstruct

bull Main areas of planning responsendash ndash ndash ndash ndash

Referrals and transfers Alternate care sites Long term care ndash reactive and proactive PPE policy and acquisition Ventilator medical supply acquisition

72

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Referrals and Transfers bull Single phone number for LTC issues including hospital discharge and

COVID + patient support (eg assisted living transfer to COVID +designated SNF)

bull Co-located with SEOC public hotline but different staffing numbers bull Single (separate) phone number for ICU referrals ndash Mainly for greater MN but also inter-metro ndash Awareness of resources on MnTrac and real-time health system

information ndash Also provides direct connection to critical care consultation ndash May also be used to make triage decisions if referral needed and

no resources available (care-in-place recommendations) ndash May also be used to distribute load

73

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Staffing bull

bull

bull

bull

Call-taker ndash Medical background preferred ndash ndash

Gatekeeper for referral to SME May connect caller with resources and then referrals handled per usual

Shift Supervisor ndash ndash

Clinical background and experience with bed placement (eg house nursing supervisor) Manages information resource availability with facilities and more complicatedsituations

Clinician on-call ndash ndash

Critical care Contacts with each major health system critical care for ECMO and other resourceallocation situations

Unit supervisor ndash Works with SHCC manager on overall operations processes protocols

74

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Triggers

bull

bull

LTC ndash ndash ndash

Difficulty obtaining hospital discharges for LTC patients Achieved and hotline operational (Note ndash hotline also coordinates connections to infection preventioncontrol MDH Health Regulation Division palliative care consultations and can trigger strike team evaluation staffing support transfer support)

ICU ndash ndash ndash

lt 10 ICU beds available statewide Request from MHA or a coalition due to difficulty coordinating destinations Further triggers for engagement of clinician at request or when no ICU bedsavailable for reasonable match

75

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Other uses considerations

bull Matching to EMS transport services bull Patient ICU transfer considerations ndash Need for higher level of care ndash first priority ndash ECMO ventilators etc

bull Patients presenting to facility that lacks appropriate resources atbaseline

ndash

ndash

Load balancing ndash second priority bull Convalescent patients bull

bull

Intubated and stable patients (regional ndash if significant capacity under-utilized) Riskbenefit considerations

Resource movement ndash eg ventilators (vs anesthesia machines) or staff (virtual or in-person)

76

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Question amp Answer

77

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Contact Us

asprtraciehhsgov 1-844-5-TRACIE askasprtraciehhsgov

78

  • Developing a Healthcare Coalition Pediatric Surge Annex
  • ASPR TRACIE Three Domains
  • Resources
  • Overview of AAP and Pediatric Centers of Excellence
  • Overview of AAP and Pediatric Centers of Excellence
  • Executive Summary
  • MOCCs Problem Statement
  • A MOCC Aims to
  • MOCCs Concept
  • MOCCs | General Activity Summary
  • MOCCs Toolkit
  • Deanna Dahl-Grove MD FAAP Associate Professor Pediatric Emergency Medicine Rainbow Babies and Childrenrsquos Hospital Member AAP CoDPR Executive Committee13
  • Western Washington MOCC
  • King County LTCF Outbreak
  • Single LTCF - Single Hospital
  • Medical Operations Coordinating Cell
  • Regional COVID Coordinating Center ndash Western Washington
  • Two Surveillance Pillars of the RC3
  • Two Coordination Pillars of the RC3
  • Emergency Response Platform - Microsoft
  • Emergency Response Platform - Microsoft
  • Christopher Newton MD13Associate Professor of Surgery Division of Pediatric Surgery Director of Trauma Care UCSF Benioff Childrenrsquos Hospital Oakland13
  • Michiganrsquos Healthcare Preparedness Program
  • Michigan COVID-19
  • Michigan COVID-19
  • Detroit vs New York City
  • Detroit vs New York City
  • Michigan Healthcare Surge Strategy Goal
  • Michigan Healthcare Surge Strategy Components
  • Relief Hospitals vs Alternate Care Sites
  • Relief Hospital ldquoAskrdquo
  • Relief Hospitals and Patient Redistribution
  • Statewide Inter-Hospital Coordination Unit
  • MOCCs and Patient Redistribution
  • EMResource Relief Hospital Participation
  • MOCC-Facilitated vs Direct Contact Transfers
  • Patient Redistribution ndash 5 Key Elements
  • Relief Hospital Recruitment Challenges
  • Michigan Patient Transfers (41 to 420)
  • MOCCs in Michigan
  • Summary
  • Sarita Chung MD FAAP13Director of Disaster Preparedness Division of Emergency Medicine Childrenrsquos Hospital Boston Member American Academy of Pediatrics (AAP) Council on Disaster Preparedness and Recovery13
  • Regional Disaster Response in Texas Implementation of the RMOC Concept
  • Introduction
  • The Texas Trauma System
  • EHC System Complex Problem Solving
  • 911 Commission
  • Our Experience
  • Managing Wide-Scale Disasters
  • Acute Health Care SystemPublic Health Emergency Management
  • Problems Common to DisastersMust have a credible and workable solution to each of these problemsmdashif we are to improve disaster response
  • MEDCOM
  • How to Integrate Disaster Acute Care and Public Health Systems
  • Regional Medical Operations Center(RMOC)
  • Regional Medical Operations Center
  • Feasible Plan Must work in real world conditions
  • RMOC Abilities and Advantages
  • RMOC Response and Function to COVID-19
  • STRAC Report
  • STRAC Report
  • STRAC Report
  • Weekly COVID-19 Update
  • RMOCsMobile Drive Through COVID-19 Testing over 268000 Square Miles
  • Hot Spot Evaluation and Coordination
  • RMOC Function in COVID-19 Response
  • Moderator Roundtable
  • Los Angeles (LA) County Medical Operations Coordination Cell (MOCC)
  • Los Angeles County and Region I
  • Normal Operations vs Emergency and DisasterResponse
  • Keys to Success
  • Moderator Roundtable
  • Minnesota SHCC
  • Referrals and Transfers
  • Staffing
  • Triggers
  • Other uses considerations
  • Question amp Answer
  • Contact Us

INTERNAL REPORT - PHI DATA This report contains Protected Health Information and is not intended for public distribution

Date COVID+ Patients COVD+ in ICU

04212020 82

04202020 81 -

04192020 81

Normal

Part ici pating HCS COVID Data as of 0815 Zl-Apr-20

VentBed Data as of 0910 21-Apr-20

41

41

41

COVID+ on Ventilator

24

25

24

BTRAC

All Healthcare Systems

Available Vents I Total Vents Available Vents

554 713 7896

514 710 7296 - ~ -

555 704 7996

Healthcare System Stress Score

I

Available Staffed Total Staffed Available Staffed Beds Beds Beds

1752 4 730 3796

1792 4 700 3896 - - - - - 7 1635 4707 3596

Severe

UnclassifiedFor Public Use 59

INTERNAL REPORT - PHI DAT A This report contains Protected Health Information and is not intended for public distribution

San Antonio Healthcare Systems COVI D-19 Patient Count

Positive Patients on 4212020

Positive Patients Trend 312212020 - 412112020

322 327 411 4 6 4 11 4 16

Systems Reporting Daily Morning Data

Health Sys I Heal th Sys2 HS3 HS4 HSS HS6

PUI Patients on 4212020

82 50

PUI Patients Trend 312012020 - 42112020

80

60

40 38

20

o __ _________________ _

4 21 322 3 27 4 I 4 6 41 I 4 1 6 42 1

H Tuesday April Z1 2020 STll=IAC _c

TOT AL Patients on 4212020

132

TOTAL Patients Trend 312212020 - 412112020

150 151

100

50

o __ __________________ _

3122 327 4 1 4 16 4 1 1 4 16 42 1

UnclassifiedFor Public Use 60

HOSPITALS Due DAILY 0900 hrs Hospital PPE IDR Materials Status Medical Dashboard (Bed and Ventilator Status) httpserisstracorgeoc7

EMS Due WEEKLY Friday 1200 hrs httpswwwsurveymonkeycomrEMSPPE2

ALL OTHER Coalition and ARHC Members Due WEEKLY Friday 1200 hrs https www surveymonkeycomrRMOCPPEOuery

1900 041220

Number of Regional Hospitals Reporting PPE Shortfall amp Days Remaining Until Depletion 5 - 7 Da s 8 - 11 Da s 12 - 14 Da s 15+ Da s

0 8 14 5 Data derived from facilities Hospital PPE IDR Materials Status - Facilities listed have indicated a disruption in their supply chain for any of the following PPE N95s Surgical Masks Gowns Gloves Face Shields Goggles

UnclassifiedFor Public Use 61

1015

Weekly COVID-19 Update Epidemiology Program

39 191 97 Tota l Cases Reported Tota l Deaths Re po rted Ever Hospita lized Adm itted to ICU

VI

45

40

35

~ 30 ro u 0 25

1 20

sect 15 z

10

5

0

23

Cases of COVID-19 by Date of Illness Onset (n=880)1 and Cumulative by Date Reported Bexar County 4182020

Female( )Ma le 51 49

210 217 224 32 39 316 323 330 46 413

- Number of Cases - cumulative Cases

1 aased on cor1pleted d31 ai 3s or 4181020 a t 800 PM dditiomd crases 3re 1111der feview

1200

t moo V

QI VI ro u

800 0

~ QI 0

- 600 E 0

u

Nl z ii - 400 ~ _

ro S

- 200 E u

-0

CITY OF SAN ANTONIO METROPOLITAN HEALTH DISTRICT

so 276 Mechanica l Venti lat ion Recovered

Percentage of Cases by Raceethnicity

American IndianAlaska Native

Asian

Black

White

Hispanic

Other

Cases by Age Group

~~ I 39 4n1 i 300 sect 200 z

100 3 0 +------------------~~~~-~~ ----r-~ ~ ~ -

17

0-17 18-40 41-64 65+

Age Grou p in Yea rs

Median ace - 46 years (age range 0-100 years)

UnclassifiedFor Public Use 62

RMOCs Mobile Drive Through COVID-19 Testing over 268000 Square Miles

UnclassifiedFor Public Use 63

= sect111ntomo tprrssmiddotXrws uesce ~

NEW5

Texas San Antonio officials launch investigations of nursing home overrun by coronavirus

LaurenCan1ba Apri112Q20 UpdacedApfd-12020212pm fWBinGi P 0

COVJCgt-19 ~ uitefldid lifo iil5 w~ kriew it inTeitas tradeLmithequtiOllsyouw1nt

nswered illd the issues YMI think we

sAQllid be lnvmlgadllg lndodamp- )Our

email iind an pounditpessbullNllWS journ11Nt will

follow up

Hot Spot Evaluation and Coordination

UnclassifiedFor Public Use 64

RMOC Function in COVID-19 Response

bull Situational awareness bull Integration of public health acute health care and disaster

management functions bull Actionable data from consolidating public health and acute health

care data sources bull Controlling and coordinating hot-spots bull Drive through testing management across the entire State bull Ability to Load balance across multiple health systems and

organizations UnclassifiedFor Public Use 65

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

John Quiroz RN Nurse Manager Los Angeles County Emergency Medical Services

UnclassifiedFor Public Use 66

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Los Angeles (LA) County Medical Operations Coordination Cell (MOCC)

bull 247 Medical amp Health Coordinator for the County and Region I

bull Coordinate Patient Transfers and Transportation bull Coordinate medical and heath resource management bull 911 Providers Hospitals LTC Clinics Dialysis Surgical

67

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATION GATEWAY

Los Angeles County and Region I

68

ifornia Reg1ions

Coastal OES Region n

Southem oes Regiion I

Inl and OES Region IV

Soutiheim Santa Barbara OES Reg Ion VI

I

Kerrn

Los Angeles

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Normal Operations vs Emergency and Disaster Response

Normal Operationsbull DHS Hospital and Clini

System bull EMTALA Transfers bull Air Medical bull Hyperbaric Chamber bull MCI Patient

Destinations bull TransferTransport

c

Emergency Disaster bull Hospital evacuations bull Resource Request bull Alternate Care Sites ndash Mercy ndash LASH ndash IsolationQuarantine

bull TransferTransport bull Prehospital Care Policy

69

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Keys to Success

bull 247 Base of Operationsbull Communicationsndash Telephony Radio Internet ReddiNet

bull DOC Room to expand operation during disasterbull Information System to document and analyze all lines

of businessbull Trained and talented staffbull Planning and exercise

70

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

John Hick MD Hennepin Healthcare MN

UnclassifiedFor Public Use 71

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Minnesota SHCC bull Statewide Healthcare Coordination Centerbull Located at State EOC as well as virtual ndash roughly

40 people directly engaged including regionalleads

bull Joint MDH HSEM MHA 8 regional MN coalitionconstruct

bull Main areas of planning responsendash ndash ndash ndash ndash

Referrals and transfers Alternate care sites Long term care ndash reactive and proactive PPE policy and acquisition Ventilator medical supply acquisition

72

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Referrals and Transfers bull Single phone number for LTC issues including hospital discharge and

COVID + patient support (eg assisted living transfer to COVID +designated SNF)

bull Co-located with SEOC public hotline but different staffing numbers bull Single (separate) phone number for ICU referrals ndash Mainly for greater MN but also inter-metro ndash Awareness of resources on MnTrac and real-time health system

information ndash Also provides direct connection to critical care consultation ndash May also be used to make triage decisions if referral needed and

no resources available (care-in-place recommendations) ndash May also be used to distribute load

73

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Staffing bull

bull

bull

bull

Call-taker ndash Medical background preferred ndash ndash

Gatekeeper for referral to SME May connect caller with resources and then referrals handled per usual

Shift Supervisor ndash ndash

Clinical background and experience with bed placement (eg house nursing supervisor) Manages information resource availability with facilities and more complicatedsituations

Clinician on-call ndash ndash

Critical care Contacts with each major health system critical care for ECMO and other resourceallocation situations

Unit supervisor ndash Works with SHCC manager on overall operations processes protocols

74

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Triggers

bull

bull

LTC ndash ndash ndash

Difficulty obtaining hospital discharges for LTC patients Achieved and hotline operational (Note ndash hotline also coordinates connections to infection preventioncontrol MDH Health Regulation Division palliative care consultations and can trigger strike team evaluation staffing support transfer support)

ICU ndash ndash ndash

lt 10 ICU beds available statewide Request from MHA or a coalition due to difficulty coordinating destinations Further triggers for engagement of clinician at request or when no ICU bedsavailable for reasonable match

75

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Other uses considerations

bull Matching to EMS transport services bull Patient ICU transfer considerations ndash Need for higher level of care ndash first priority ndash ECMO ventilators etc

bull Patients presenting to facility that lacks appropriate resources atbaseline

ndash

ndash

Load balancing ndash second priority bull Convalescent patients bull

bull

Intubated and stable patients (regional ndash if significant capacity under-utilized) Riskbenefit considerations

Resource movement ndash eg ventilators (vs anesthesia machines) or staff (virtual or in-person)

76

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Question amp Answer

77

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Contact Us

asprtraciehhsgov 1-844-5-TRACIE askasprtraciehhsgov

78

  • Developing a Healthcare Coalition Pediatric Surge Annex
  • ASPR TRACIE Three Domains
  • Resources
  • Overview of AAP and Pediatric Centers of Excellence
  • Overview of AAP and Pediatric Centers of Excellence
  • Executive Summary
  • MOCCs Problem Statement
  • A MOCC Aims to
  • MOCCs Concept
  • MOCCs | General Activity Summary
  • MOCCs Toolkit
  • Deanna Dahl-Grove MD FAAP Associate Professor Pediatric Emergency Medicine Rainbow Babies and Childrenrsquos Hospital Member AAP CoDPR Executive Committee13
  • Western Washington MOCC
  • King County LTCF Outbreak
  • Single LTCF - Single Hospital
  • Medical Operations Coordinating Cell
  • Regional COVID Coordinating Center ndash Western Washington
  • Two Surveillance Pillars of the RC3
  • Two Coordination Pillars of the RC3
  • Emergency Response Platform - Microsoft
  • Emergency Response Platform - Microsoft
  • Christopher Newton MD13Associate Professor of Surgery Division of Pediatric Surgery Director of Trauma Care UCSF Benioff Childrenrsquos Hospital Oakland13
  • Michiganrsquos Healthcare Preparedness Program
  • Michigan COVID-19
  • Michigan COVID-19
  • Detroit vs New York City
  • Detroit vs New York City
  • Michigan Healthcare Surge Strategy Goal
  • Michigan Healthcare Surge Strategy Components
  • Relief Hospitals vs Alternate Care Sites
  • Relief Hospital ldquoAskrdquo
  • Relief Hospitals and Patient Redistribution
  • Statewide Inter-Hospital Coordination Unit
  • MOCCs and Patient Redistribution
  • EMResource Relief Hospital Participation
  • MOCC-Facilitated vs Direct Contact Transfers
  • Patient Redistribution ndash 5 Key Elements
  • Relief Hospital Recruitment Challenges
  • Michigan Patient Transfers (41 to 420)
  • MOCCs in Michigan
  • Summary
  • Sarita Chung MD FAAP13Director of Disaster Preparedness Division of Emergency Medicine Childrenrsquos Hospital Boston Member American Academy of Pediatrics (AAP) Council on Disaster Preparedness and Recovery13
  • Regional Disaster Response in Texas Implementation of the RMOC Concept
  • Introduction
  • The Texas Trauma System
  • EHC System Complex Problem Solving
  • 911 Commission
  • Our Experience
  • Managing Wide-Scale Disasters
  • Acute Health Care SystemPublic Health Emergency Management
  • Problems Common to DisastersMust have a credible and workable solution to each of these problemsmdashif we are to improve disaster response
  • MEDCOM
  • How to Integrate Disaster Acute Care and Public Health Systems
  • Regional Medical Operations Center(RMOC)
  • Regional Medical Operations Center
  • Feasible Plan Must work in real world conditions
  • RMOC Abilities and Advantages
  • RMOC Response and Function to COVID-19
  • STRAC Report
  • STRAC Report
  • STRAC Report
  • Weekly COVID-19 Update
  • RMOCsMobile Drive Through COVID-19 Testing over 268000 Square Miles
  • Hot Spot Evaluation and Coordination
  • RMOC Function in COVID-19 Response
  • Moderator Roundtable
  • Los Angeles (LA) County Medical Operations Coordination Cell (MOCC)
  • Los Angeles County and Region I
  • Normal Operations vs Emergency and DisasterResponse
  • Keys to Success
  • Moderator Roundtable
  • Minnesota SHCC
  • Referrals and Transfers
  • Staffing
  • Triggers
  • Other uses considerations
  • Question amp Answer
  • Contact Us

INTERNAL REPORT - PHI DAT A This report contains Protected Health Information and is not intended for public distribution

San Antonio Healthcare Systems COVI D-19 Patient Count

Positive Patients on 4212020

Positive Patients Trend 312212020 - 412112020

322 327 411 4 6 4 11 4 16

Systems Reporting Daily Morning Data

Health Sys I Heal th Sys2 HS3 HS4 HSS HS6

PUI Patients on 4212020

82 50

PUI Patients Trend 312012020 - 42112020

80

60

40 38

20

o __ _________________ _

4 21 322 3 27 4 I 4 6 41 I 4 1 6 42 1

H Tuesday April Z1 2020 STll=IAC _c

TOT AL Patients on 4212020

132

TOTAL Patients Trend 312212020 - 412112020

150 151

100

50

o __ __________________ _

3122 327 4 1 4 16 4 1 1 4 16 42 1

UnclassifiedFor Public Use 60

HOSPITALS Due DAILY 0900 hrs Hospital PPE IDR Materials Status Medical Dashboard (Bed and Ventilator Status) httpserisstracorgeoc7

EMS Due WEEKLY Friday 1200 hrs httpswwwsurveymonkeycomrEMSPPE2

ALL OTHER Coalition and ARHC Members Due WEEKLY Friday 1200 hrs https www surveymonkeycomrRMOCPPEOuery

1900 041220

Number of Regional Hospitals Reporting PPE Shortfall amp Days Remaining Until Depletion 5 - 7 Da s 8 - 11 Da s 12 - 14 Da s 15+ Da s

0 8 14 5 Data derived from facilities Hospital PPE IDR Materials Status - Facilities listed have indicated a disruption in their supply chain for any of the following PPE N95s Surgical Masks Gowns Gloves Face Shields Goggles

UnclassifiedFor Public Use 61

1015

Weekly COVID-19 Update Epidemiology Program

39 191 97 Tota l Cases Reported Tota l Deaths Re po rted Ever Hospita lized Adm itted to ICU

VI

45

40

35

~ 30 ro u 0 25

1 20

sect 15 z

10

5

0

23

Cases of COVID-19 by Date of Illness Onset (n=880)1 and Cumulative by Date Reported Bexar County 4182020

Female( )Ma le 51 49

210 217 224 32 39 316 323 330 46 413

- Number of Cases - cumulative Cases

1 aased on cor1pleted d31 ai 3s or 4181020 a t 800 PM dditiomd crases 3re 1111der feview

1200

t moo V

QI VI ro u

800 0

~ QI 0

- 600 E 0

u

Nl z ii - 400 ~ _

ro S

- 200 E u

-0

CITY OF SAN ANTONIO METROPOLITAN HEALTH DISTRICT

so 276 Mechanica l Venti lat ion Recovered

Percentage of Cases by Raceethnicity

American IndianAlaska Native

Asian

Black

White

Hispanic

Other

Cases by Age Group

~~ I 39 4n1 i 300 sect 200 z

100 3 0 +------------------~~~~-~~ ----r-~ ~ ~ -

17

0-17 18-40 41-64 65+

Age Grou p in Yea rs

Median ace - 46 years (age range 0-100 years)

UnclassifiedFor Public Use 62

RMOCs Mobile Drive Through COVID-19 Testing over 268000 Square Miles

UnclassifiedFor Public Use 63

= sect111ntomo tprrssmiddotXrws uesce ~

NEW5

Texas San Antonio officials launch investigations of nursing home overrun by coronavirus

LaurenCan1ba Apri112Q20 UpdacedApfd-12020212pm fWBinGi P 0

COVJCgt-19 ~ uitefldid lifo iil5 w~ kriew it inTeitas tradeLmithequtiOllsyouw1nt

nswered illd the issues YMI think we

sAQllid be lnvmlgadllg lndodamp- )Our

email iind an pounditpessbullNllWS journ11Nt will

follow up

Hot Spot Evaluation and Coordination

UnclassifiedFor Public Use 64

RMOC Function in COVID-19 Response

bull Situational awareness bull Integration of public health acute health care and disaster

management functions bull Actionable data from consolidating public health and acute health

care data sources bull Controlling and coordinating hot-spots bull Drive through testing management across the entire State bull Ability to Load balance across multiple health systems and

organizations UnclassifiedFor Public Use 65

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

John Quiroz RN Nurse Manager Los Angeles County Emergency Medical Services

UnclassifiedFor Public Use 66

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Los Angeles (LA) County Medical Operations Coordination Cell (MOCC)

bull 247 Medical amp Health Coordinator for the County and Region I

bull Coordinate Patient Transfers and Transportation bull Coordinate medical and heath resource management bull 911 Providers Hospitals LTC Clinics Dialysis Surgical

67

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATION GATEWAY

Los Angeles County and Region I

68

ifornia Reg1ions

Coastal OES Region n

Southem oes Regiion I

Inl and OES Region IV

Soutiheim Santa Barbara OES Reg Ion VI

I

Kerrn

Los Angeles

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Normal Operations vs Emergency and Disaster Response

Normal Operationsbull DHS Hospital and Clini

System bull EMTALA Transfers bull Air Medical bull Hyperbaric Chamber bull MCI Patient

Destinations bull TransferTransport

c

Emergency Disaster bull Hospital evacuations bull Resource Request bull Alternate Care Sites ndash Mercy ndash LASH ndash IsolationQuarantine

bull TransferTransport bull Prehospital Care Policy

69

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Keys to Success

bull 247 Base of Operationsbull Communicationsndash Telephony Radio Internet ReddiNet

bull DOC Room to expand operation during disasterbull Information System to document and analyze all lines

of businessbull Trained and talented staffbull Planning and exercise

70

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

John Hick MD Hennepin Healthcare MN

UnclassifiedFor Public Use 71

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Minnesota SHCC bull Statewide Healthcare Coordination Centerbull Located at State EOC as well as virtual ndash roughly

40 people directly engaged including regionalleads

bull Joint MDH HSEM MHA 8 regional MN coalitionconstruct

bull Main areas of planning responsendash ndash ndash ndash ndash

Referrals and transfers Alternate care sites Long term care ndash reactive and proactive PPE policy and acquisition Ventilator medical supply acquisition

72

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Referrals and Transfers bull Single phone number for LTC issues including hospital discharge and

COVID + patient support (eg assisted living transfer to COVID +designated SNF)

bull Co-located with SEOC public hotline but different staffing numbers bull Single (separate) phone number for ICU referrals ndash Mainly for greater MN but also inter-metro ndash Awareness of resources on MnTrac and real-time health system

information ndash Also provides direct connection to critical care consultation ndash May also be used to make triage decisions if referral needed and

no resources available (care-in-place recommendations) ndash May also be used to distribute load

73

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Staffing bull

bull

bull

bull

Call-taker ndash Medical background preferred ndash ndash

Gatekeeper for referral to SME May connect caller with resources and then referrals handled per usual

Shift Supervisor ndash ndash

Clinical background and experience with bed placement (eg house nursing supervisor) Manages information resource availability with facilities and more complicatedsituations

Clinician on-call ndash ndash

Critical care Contacts with each major health system critical care for ECMO and other resourceallocation situations

Unit supervisor ndash Works with SHCC manager on overall operations processes protocols

74

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Triggers

bull

bull

LTC ndash ndash ndash

Difficulty obtaining hospital discharges for LTC patients Achieved and hotline operational (Note ndash hotline also coordinates connections to infection preventioncontrol MDH Health Regulation Division palliative care consultations and can trigger strike team evaluation staffing support transfer support)

ICU ndash ndash ndash

lt 10 ICU beds available statewide Request from MHA or a coalition due to difficulty coordinating destinations Further triggers for engagement of clinician at request or when no ICU bedsavailable for reasonable match

75

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Other uses considerations

bull Matching to EMS transport services bull Patient ICU transfer considerations ndash Need for higher level of care ndash first priority ndash ECMO ventilators etc

bull Patients presenting to facility that lacks appropriate resources atbaseline

ndash

ndash

Load balancing ndash second priority bull Convalescent patients bull

bull

Intubated and stable patients (regional ndash if significant capacity under-utilized) Riskbenefit considerations

Resource movement ndash eg ventilators (vs anesthesia machines) or staff (virtual or in-person)

76

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Question amp Answer

77

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Contact Us

asprtraciehhsgov 1-844-5-TRACIE askasprtraciehhsgov

78

  • Developing a Healthcare Coalition Pediatric Surge Annex
  • ASPR TRACIE Three Domains
  • Resources
  • Overview of AAP and Pediatric Centers of Excellence
  • Overview of AAP and Pediatric Centers of Excellence
  • Executive Summary
  • MOCCs Problem Statement
  • A MOCC Aims to
  • MOCCs Concept
  • MOCCs | General Activity Summary
  • MOCCs Toolkit
  • Deanna Dahl-Grove MD FAAP Associate Professor Pediatric Emergency Medicine Rainbow Babies and Childrenrsquos Hospital Member AAP CoDPR Executive Committee13
  • Western Washington MOCC
  • King County LTCF Outbreak
  • Single LTCF - Single Hospital
  • Medical Operations Coordinating Cell
  • Regional COVID Coordinating Center ndash Western Washington
  • Two Surveillance Pillars of the RC3
  • Two Coordination Pillars of the RC3
  • Emergency Response Platform - Microsoft
  • Emergency Response Platform - Microsoft
  • Christopher Newton MD13Associate Professor of Surgery Division of Pediatric Surgery Director of Trauma Care UCSF Benioff Childrenrsquos Hospital Oakland13
  • Michiganrsquos Healthcare Preparedness Program
  • Michigan COVID-19
  • Michigan COVID-19
  • Detroit vs New York City
  • Detroit vs New York City
  • Michigan Healthcare Surge Strategy Goal
  • Michigan Healthcare Surge Strategy Components
  • Relief Hospitals vs Alternate Care Sites
  • Relief Hospital ldquoAskrdquo
  • Relief Hospitals and Patient Redistribution
  • Statewide Inter-Hospital Coordination Unit
  • MOCCs and Patient Redistribution
  • EMResource Relief Hospital Participation
  • MOCC-Facilitated vs Direct Contact Transfers
  • Patient Redistribution ndash 5 Key Elements
  • Relief Hospital Recruitment Challenges
  • Michigan Patient Transfers (41 to 420)
  • MOCCs in Michigan
  • Summary
  • Sarita Chung MD FAAP13Director of Disaster Preparedness Division of Emergency Medicine Childrenrsquos Hospital Boston Member American Academy of Pediatrics (AAP) Council on Disaster Preparedness and Recovery13
  • Regional Disaster Response in Texas Implementation of the RMOC Concept
  • Introduction
  • The Texas Trauma System
  • EHC System Complex Problem Solving
  • 911 Commission
  • Our Experience
  • Managing Wide-Scale Disasters
  • Acute Health Care SystemPublic Health Emergency Management
  • Problems Common to DisastersMust have a credible and workable solution to each of these problemsmdashif we are to improve disaster response
  • MEDCOM
  • How to Integrate Disaster Acute Care and Public Health Systems
  • Regional Medical Operations Center(RMOC)
  • Regional Medical Operations Center
  • Feasible Plan Must work in real world conditions
  • RMOC Abilities and Advantages
  • RMOC Response and Function to COVID-19
  • STRAC Report
  • STRAC Report
  • STRAC Report
  • Weekly COVID-19 Update
  • RMOCsMobile Drive Through COVID-19 Testing over 268000 Square Miles
  • Hot Spot Evaluation and Coordination
  • RMOC Function in COVID-19 Response
  • Moderator Roundtable
  • Los Angeles (LA) County Medical Operations Coordination Cell (MOCC)
  • Los Angeles County and Region I
  • Normal Operations vs Emergency and DisasterResponse
  • Keys to Success
  • Moderator Roundtable
  • Minnesota SHCC
  • Referrals and Transfers
  • Staffing
  • Triggers
  • Other uses considerations
  • Question amp Answer
  • Contact Us

HOSPITALS Due DAILY 0900 hrs Hospital PPE IDR Materials Status Medical Dashboard (Bed and Ventilator Status) httpserisstracorgeoc7

EMS Due WEEKLY Friday 1200 hrs httpswwwsurveymonkeycomrEMSPPE2

ALL OTHER Coalition and ARHC Members Due WEEKLY Friday 1200 hrs https www surveymonkeycomrRMOCPPEOuery

1900 041220

Number of Regional Hospitals Reporting PPE Shortfall amp Days Remaining Until Depletion 5 - 7 Da s 8 - 11 Da s 12 - 14 Da s 15+ Da s

0 8 14 5 Data derived from facilities Hospital PPE IDR Materials Status - Facilities listed have indicated a disruption in their supply chain for any of the following PPE N95s Surgical Masks Gowns Gloves Face Shields Goggles

UnclassifiedFor Public Use 61

1015

Weekly COVID-19 Update Epidemiology Program

39 191 97 Tota l Cases Reported Tota l Deaths Re po rted Ever Hospita lized Adm itted to ICU

VI

45

40

35

~ 30 ro u 0 25

1 20

sect 15 z

10

5

0

23

Cases of COVID-19 by Date of Illness Onset (n=880)1 and Cumulative by Date Reported Bexar County 4182020

Female( )Ma le 51 49

210 217 224 32 39 316 323 330 46 413

- Number of Cases - cumulative Cases

1 aased on cor1pleted d31 ai 3s or 4181020 a t 800 PM dditiomd crases 3re 1111der feview

1200

t moo V

QI VI ro u

800 0

~ QI 0

- 600 E 0

u

Nl z ii - 400 ~ _

ro S

- 200 E u

-0

CITY OF SAN ANTONIO METROPOLITAN HEALTH DISTRICT

so 276 Mechanica l Venti lat ion Recovered

Percentage of Cases by Raceethnicity

American IndianAlaska Native

Asian

Black

White

Hispanic

Other

Cases by Age Group

~~ I 39 4n1 i 300 sect 200 z

100 3 0 +------------------~~~~-~~ ----r-~ ~ ~ -

17

0-17 18-40 41-64 65+

Age Grou p in Yea rs

Median ace - 46 years (age range 0-100 years)

UnclassifiedFor Public Use 62

RMOCs Mobile Drive Through COVID-19 Testing over 268000 Square Miles

UnclassifiedFor Public Use 63

= sect111ntomo tprrssmiddotXrws uesce ~

NEW5

Texas San Antonio officials launch investigations of nursing home overrun by coronavirus

LaurenCan1ba Apri112Q20 UpdacedApfd-12020212pm fWBinGi P 0

COVJCgt-19 ~ uitefldid lifo iil5 w~ kriew it inTeitas tradeLmithequtiOllsyouw1nt

nswered illd the issues YMI think we

sAQllid be lnvmlgadllg lndodamp- )Our

email iind an pounditpessbullNllWS journ11Nt will

follow up

Hot Spot Evaluation and Coordination

UnclassifiedFor Public Use 64

RMOC Function in COVID-19 Response

bull Situational awareness bull Integration of public health acute health care and disaster

management functions bull Actionable data from consolidating public health and acute health

care data sources bull Controlling and coordinating hot-spots bull Drive through testing management across the entire State bull Ability to Load balance across multiple health systems and

organizations UnclassifiedFor Public Use 65

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

John Quiroz RN Nurse Manager Los Angeles County Emergency Medical Services

UnclassifiedFor Public Use 66

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Los Angeles (LA) County Medical Operations Coordination Cell (MOCC)

bull 247 Medical amp Health Coordinator for the County and Region I

bull Coordinate Patient Transfers and Transportation bull Coordinate medical and heath resource management bull 911 Providers Hospitals LTC Clinics Dialysis Surgical

67

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATION GATEWAY

Los Angeles County and Region I

68

ifornia Reg1ions

Coastal OES Region n

Southem oes Regiion I

Inl and OES Region IV

Soutiheim Santa Barbara OES Reg Ion VI

I

Kerrn

Los Angeles

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Normal Operations vs Emergency and Disaster Response

Normal Operationsbull DHS Hospital and Clini

System bull EMTALA Transfers bull Air Medical bull Hyperbaric Chamber bull MCI Patient

Destinations bull TransferTransport

c

Emergency Disaster bull Hospital evacuations bull Resource Request bull Alternate Care Sites ndash Mercy ndash LASH ndash IsolationQuarantine

bull TransferTransport bull Prehospital Care Policy

69

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Keys to Success

bull 247 Base of Operationsbull Communicationsndash Telephony Radio Internet ReddiNet

bull DOC Room to expand operation during disasterbull Information System to document and analyze all lines

of businessbull Trained and talented staffbull Planning and exercise

70

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

John Hick MD Hennepin Healthcare MN

UnclassifiedFor Public Use 71

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Minnesota SHCC bull Statewide Healthcare Coordination Centerbull Located at State EOC as well as virtual ndash roughly

40 people directly engaged including regionalleads

bull Joint MDH HSEM MHA 8 regional MN coalitionconstruct

bull Main areas of planning responsendash ndash ndash ndash ndash

Referrals and transfers Alternate care sites Long term care ndash reactive and proactive PPE policy and acquisition Ventilator medical supply acquisition

72

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Referrals and Transfers bull Single phone number for LTC issues including hospital discharge and

COVID + patient support (eg assisted living transfer to COVID +designated SNF)

bull Co-located with SEOC public hotline but different staffing numbers bull Single (separate) phone number for ICU referrals ndash Mainly for greater MN but also inter-metro ndash Awareness of resources on MnTrac and real-time health system

information ndash Also provides direct connection to critical care consultation ndash May also be used to make triage decisions if referral needed and

no resources available (care-in-place recommendations) ndash May also be used to distribute load

73

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Staffing bull

bull

bull

bull

Call-taker ndash Medical background preferred ndash ndash

Gatekeeper for referral to SME May connect caller with resources and then referrals handled per usual

Shift Supervisor ndash ndash

Clinical background and experience with bed placement (eg house nursing supervisor) Manages information resource availability with facilities and more complicatedsituations

Clinician on-call ndash ndash

Critical care Contacts with each major health system critical care for ECMO and other resourceallocation situations

Unit supervisor ndash Works with SHCC manager on overall operations processes protocols

74

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Triggers

bull

bull

LTC ndash ndash ndash

Difficulty obtaining hospital discharges for LTC patients Achieved and hotline operational (Note ndash hotline also coordinates connections to infection preventioncontrol MDH Health Regulation Division palliative care consultations and can trigger strike team evaluation staffing support transfer support)

ICU ndash ndash ndash

lt 10 ICU beds available statewide Request from MHA or a coalition due to difficulty coordinating destinations Further triggers for engagement of clinician at request or when no ICU bedsavailable for reasonable match

75

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Other uses considerations

bull Matching to EMS transport services bull Patient ICU transfer considerations ndash Need for higher level of care ndash first priority ndash ECMO ventilators etc

bull Patients presenting to facility that lacks appropriate resources atbaseline

ndash

ndash

Load balancing ndash second priority bull Convalescent patients bull

bull

Intubated and stable patients (regional ndash if significant capacity under-utilized) Riskbenefit considerations

Resource movement ndash eg ventilators (vs anesthesia machines) or staff (virtual or in-person)

76

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Question amp Answer

77

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Contact Us

asprtraciehhsgov 1-844-5-TRACIE askasprtraciehhsgov

78

  • Developing a Healthcare Coalition Pediatric Surge Annex
  • ASPR TRACIE Three Domains
  • Resources
  • Overview of AAP and Pediatric Centers of Excellence
  • Overview of AAP and Pediatric Centers of Excellence
  • Executive Summary
  • MOCCs Problem Statement
  • A MOCC Aims to
  • MOCCs Concept
  • MOCCs | General Activity Summary
  • MOCCs Toolkit
  • Deanna Dahl-Grove MD FAAP Associate Professor Pediatric Emergency Medicine Rainbow Babies and Childrenrsquos Hospital Member AAP CoDPR Executive Committee13
  • Western Washington MOCC
  • King County LTCF Outbreak
  • Single LTCF - Single Hospital
  • Medical Operations Coordinating Cell
  • Regional COVID Coordinating Center ndash Western Washington
  • Two Surveillance Pillars of the RC3
  • Two Coordination Pillars of the RC3
  • Emergency Response Platform - Microsoft
  • Emergency Response Platform - Microsoft
  • Christopher Newton MD13Associate Professor of Surgery Division of Pediatric Surgery Director of Trauma Care UCSF Benioff Childrenrsquos Hospital Oakland13
  • Michiganrsquos Healthcare Preparedness Program
  • Michigan COVID-19
  • Michigan COVID-19
  • Detroit vs New York City
  • Detroit vs New York City
  • Michigan Healthcare Surge Strategy Goal
  • Michigan Healthcare Surge Strategy Components
  • Relief Hospitals vs Alternate Care Sites
  • Relief Hospital ldquoAskrdquo
  • Relief Hospitals and Patient Redistribution
  • Statewide Inter-Hospital Coordination Unit
  • MOCCs and Patient Redistribution
  • EMResource Relief Hospital Participation
  • MOCC-Facilitated vs Direct Contact Transfers
  • Patient Redistribution ndash 5 Key Elements
  • Relief Hospital Recruitment Challenges
  • Michigan Patient Transfers (41 to 420)
  • MOCCs in Michigan
  • Summary
  • Sarita Chung MD FAAP13Director of Disaster Preparedness Division of Emergency Medicine Childrenrsquos Hospital Boston Member American Academy of Pediatrics (AAP) Council on Disaster Preparedness and Recovery13
  • Regional Disaster Response in Texas Implementation of the RMOC Concept
  • Introduction
  • The Texas Trauma System
  • EHC System Complex Problem Solving
  • 911 Commission
  • Our Experience
  • Managing Wide-Scale Disasters
  • Acute Health Care SystemPublic Health Emergency Management
  • Problems Common to DisastersMust have a credible and workable solution to each of these problemsmdashif we are to improve disaster response
  • MEDCOM
  • How to Integrate Disaster Acute Care and Public Health Systems
  • Regional Medical Operations Center(RMOC)
  • Regional Medical Operations Center
  • Feasible Plan Must work in real world conditions
  • RMOC Abilities and Advantages
  • RMOC Response and Function to COVID-19
  • STRAC Report
  • STRAC Report
  • STRAC Report
  • Weekly COVID-19 Update
  • RMOCsMobile Drive Through COVID-19 Testing over 268000 Square Miles
  • Hot Spot Evaluation and Coordination
  • RMOC Function in COVID-19 Response
  • Moderator Roundtable
  • Los Angeles (LA) County Medical Operations Coordination Cell (MOCC)
  • Los Angeles County and Region I
  • Normal Operations vs Emergency and DisasterResponse
  • Keys to Success
  • Moderator Roundtable
  • Minnesota SHCC
  • Referrals and Transfers
  • Staffing
  • Triggers
  • Other uses considerations
  • Question amp Answer
  • Contact Us

1015

Weekly COVID-19 Update Epidemiology Program

39 191 97 Tota l Cases Reported Tota l Deaths Re po rted Ever Hospita lized Adm itted to ICU

VI

45

40

35

~ 30 ro u 0 25

1 20

sect 15 z

10

5

0

23

Cases of COVID-19 by Date of Illness Onset (n=880)1 and Cumulative by Date Reported Bexar County 4182020

Female( )Ma le 51 49

210 217 224 32 39 316 323 330 46 413

- Number of Cases - cumulative Cases

1 aased on cor1pleted d31 ai 3s or 4181020 a t 800 PM dditiomd crases 3re 1111der feview

1200

t moo V

QI VI ro u

800 0

~ QI 0

- 600 E 0

u

Nl z ii - 400 ~ _

ro S

- 200 E u

-0

CITY OF SAN ANTONIO METROPOLITAN HEALTH DISTRICT

so 276 Mechanica l Venti lat ion Recovered

Percentage of Cases by Raceethnicity

American IndianAlaska Native

Asian

Black

White

Hispanic

Other

Cases by Age Group

~~ I 39 4n1 i 300 sect 200 z

100 3 0 +------------------~~~~-~~ ----r-~ ~ ~ -

17

0-17 18-40 41-64 65+

Age Grou p in Yea rs

Median ace - 46 years (age range 0-100 years)

UnclassifiedFor Public Use 62

RMOCs Mobile Drive Through COVID-19 Testing over 268000 Square Miles

UnclassifiedFor Public Use 63

= sect111ntomo tprrssmiddotXrws uesce ~

NEW5

Texas San Antonio officials launch investigations of nursing home overrun by coronavirus

LaurenCan1ba Apri112Q20 UpdacedApfd-12020212pm fWBinGi P 0

COVJCgt-19 ~ uitefldid lifo iil5 w~ kriew it inTeitas tradeLmithequtiOllsyouw1nt

nswered illd the issues YMI think we

sAQllid be lnvmlgadllg lndodamp- )Our

email iind an pounditpessbullNllWS journ11Nt will

follow up

Hot Spot Evaluation and Coordination

UnclassifiedFor Public Use 64

RMOC Function in COVID-19 Response

bull Situational awareness bull Integration of public health acute health care and disaster

management functions bull Actionable data from consolidating public health and acute health

care data sources bull Controlling and coordinating hot-spots bull Drive through testing management across the entire State bull Ability to Load balance across multiple health systems and

organizations UnclassifiedFor Public Use 65

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

John Quiroz RN Nurse Manager Los Angeles County Emergency Medical Services

UnclassifiedFor Public Use 66

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Los Angeles (LA) County Medical Operations Coordination Cell (MOCC)

bull 247 Medical amp Health Coordinator for the County and Region I

bull Coordinate Patient Transfers and Transportation bull Coordinate medical and heath resource management bull 911 Providers Hospitals LTC Clinics Dialysis Surgical

67

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATION GATEWAY

Los Angeles County and Region I

68

ifornia Reg1ions

Coastal OES Region n

Southem oes Regiion I

Inl and OES Region IV

Soutiheim Santa Barbara OES Reg Ion VI

I

Kerrn

Los Angeles

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Normal Operations vs Emergency and Disaster Response

Normal Operationsbull DHS Hospital and Clini

System bull EMTALA Transfers bull Air Medical bull Hyperbaric Chamber bull MCI Patient

Destinations bull TransferTransport

c

Emergency Disaster bull Hospital evacuations bull Resource Request bull Alternate Care Sites ndash Mercy ndash LASH ndash IsolationQuarantine

bull TransferTransport bull Prehospital Care Policy

69

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Keys to Success

bull 247 Base of Operationsbull Communicationsndash Telephony Radio Internet ReddiNet

bull DOC Room to expand operation during disasterbull Information System to document and analyze all lines

of businessbull Trained and talented staffbull Planning and exercise

70

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

John Hick MD Hennepin Healthcare MN

UnclassifiedFor Public Use 71

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Minnesota SHCC bull Statewide Healthcare Coordination Centerbull Located at State EOC as well as virtual ndash roughly

40 people directly engaged including regionalleads

bull Joint MDH HSEM MHA 8 regional MN coalitionconstruct

bull Main areas of planning responsendash ndash ndash ndash ndash

Referrals and transfers Alternate care sites Long term care ndash reactive and proactive PPE policy and acquisition Ventilator medical supply acquisition

72

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Referrals and Transfers bull Single phone number for LTC issues including hospital discharge and

COVID + patient support (eg assisted living transfer to COVID +designated SNF)

bull Co-located with SEOC public hotline but different staffing numbers bull Single (separate) phone number for ICU referrals ndash Mainly for greater MN but also inter-metro ndash Awareness of resources on MnTrac and real-time health system

information ndash Also provides direct connection to critical care consultation ndash May also be used to make triage decisions if referral needed and

no resources available (care-in-place recommendations) ndash May also be used to distribute load

73

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Staffing bull

bull

bull

bull

Call-taker ndash Medical background preferred ndash ndash

Gatekeeper for referral to SME May connect caller with resources and then referrals handled per usual

Shift Supervisor ndash ndash

Clinical background and experience with bed placement (eg house nursing supervisor) Manages information resource availability with facilities and more complicatedsituations

Clinician on-call ndash ndash

Critical care Contacts with each major health system critical care for ECMO and other resourceallocation situations

Unit supervisor ndash Works with SHCC manager on overall operations processes protocols

74

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Triggers

bull

bull

LTC ndash ndash ndash

Difficulty obtaining hospital discharges for LTC patients Achieved and hotline operational (Note ndash hotline also coordinates connections to infection preventioncontrol MDH Health Regulation Division palliative care consultations and can trigger strike team evaluation staffing support transfer support)

ICU ndash ndash ndash

lt 10 ICU beds available statewide Request from MHA or a coalition due to difficulty coordinating destinations Further triggers for engagement of clinician at request or when no ICU bedsavailable for reasonable match

75

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Other uses considerations

bull Matching to EMS transport services bull Patient ICU transfer considerations ndash Need for higher level of care ndash first priority ndash ECMO ventilators etc

bull Patients presenting to facility that lacks appropriate resources atbaseline

ndash

ndash

Load balancing ndash second priority bull Convalescent patients bull

bull

Intubated and stable patients (regional ndash if significant capacity under-utilized) Riskbenefit considerations

Resource movement ndash eg ventilators (vs anesthesia machines) or staff (virtual or in-person)

76

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Question amp Answer

77

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Contact Us

asprtraciehhsgov 1-844-5-TRACIE askasprtraciehhsgov

78

  • Developing a Healthcare Coalition Pediatric Surge Annex
  • ASPR TRACIE Three Domains
  • Resources
  • Overview of AAP and Pediatric Centers of Excellence
  • Overview of AAP and Pediatric Centers of Excellence
  • Executive Summary
  • MOCCs Problem Statement
  • A MOCC Aims to
  • MOCCs Concept
  • MOCCs | General Activity Summary
  • MOCCs Toolkit
  • Deanna Dahl-Grove MD FAAP Associate Professor Pediatric Emergency Medicine Rainbow Babies and Childrenrsquos Hospital Member AAP CoDPR Executive Committee13
  • Western Washington MOCC
  • King County LTCF Outbreak
  • Single LTCF - Single Hospital
  • Medical Operations Coordinating Cell
  • Regional COVID Coordinating Center ndash Western Washington
  • Two Surveillance Pillars of the RC3
  • Two Coordination Pillars of the RC3
  • Emergency Response Platform - Microsoft
  • Emergency Response Platform - Microsoft
  • Christopher Newton MD13Associate Professor of Surgery Division of Pediatric Surgery Director of Trauma Care UCSF Benioff Childrenrsquos Hospital Oakland13
  • Michiganrsquos Healthcare Preparedness Program
  • Michigan COVID-19
  • Michigan COVID-19
  • Detroit vs New York City
  • Detroit vs New York City
  • Michigan Healthcare Surge Strategy Goal
  • Michigan Healthcare Surge Strategy Components
  • Relief Hospitals vs Alternate Care Sites
  • Relief Hospital ldquoAskrdquo
  • Relief Hospitals and Patient Redistribution
  • Statewide Inter-Hospital Coordination Unit
  • MOCCs and Patient Redistribution
  • EMResource Relief Hospital Participation
  • MOCC-Facilitated vs Direct Contact Transfers
  • Patient Redistribution ndash 5 Key Elements
  • Relief Hospital Recruitment Challenges
  • Michigan Patient Transfers (41 to 420)
  • MOCCs in Michigan
  • Summary
  • Sarita Chung MD FAAP13Director of Disaster Preparedness Division of Emergency Medicine Childrenrsquos Hospital Boston Member American Academy of Pediatrics (AAP) Council on Disaster Preparedness and Recovery13
  • Regional Disaster Response in Texas Implementation of the RMOC Concept
  • Introduction
  • The Texas Trauma System
  • EHC System Complex Problem Solving
  • 911 Commission
  • Our Experience
  • Managing Wide-Scale Disasters
  • Acute Health Care SystemPublic Health Emergency Management
  • Problems Common to DisastersMust have a credible and workable solution to each of these problemsmdashif we are to improve disaster response
  • MEDCOM
  • How to Integrate Disaster Acute Care and Public Health Systems
  • Regional Medical Operations Center(RMOC)
  • Regional Medical Operations Center
  • Feasible Plan Must work in real world conditions
  • RMOC Abilities and Advantages
  • RMOC Response and Function to COVID-19
  • STRAC Report
  • STRAC Report
  • STRAC Report
  • Weekly COVID-19 Update
  • RMOCsMobile Drive Through COVID-19 Testing over 268000 Square Miles
  • Hot Spot Evaluation and Coordination
  • RMOC Function in COVID-19 Response
  • Moderator Roundtable
  • Los Angeles (LA) County Medical Operations Coordination Cell (MOCC)
  • Los Angeles County and Region I
  • Normal Operations vs Emergency and DisasterResponse
  • Keys to Success
  • Moderator Roundtable
  • Minnesota SHCC
  • Referrals and Transfers
  • Staffing
  • Triggers
  • Other uses considerations
  • Question amp Answer
  • Contact Us

RMOCs Mobile Drive Through COVID-19 Testing over 268000 Square Miles

UnclassifiedFor Public Use 63

= sect111ntomo tprrssmiddotXrws uesce ~

NEW5

Texas San Antonio officials launch investigations of nursing home overrun by coronavirus

LaurenCan1ba Apri112Q20 UpdacedApfd-12020212pm fWBinGi P 0

COVJCgt-19 ~ uitefldid lifo iil5 w~ kriew it inTeitas tradeLmithequtiOllsyouw1nt

nswered illd the issues YMI think we

sAQllid be lnvmlgadllg lndodamp- )Our

email iind an pounditpessbullNllWS journ11Nt will

follow up

Hot Spot Evaluation and Coordination

UnclassifiedFor Public Use 64

RMOC Function in COVID-19 Response

bull Situational awareness bull Integration of public health acute health care and disaster

management functions bull Actionable data from consolidating public health and acute health

care data sources bull Controlling and coordinating hot-spots bull Drive through testing management across the entire State bull Ability to Load balance across multiple health systems and

organizations UnclassifiedFor Public Use 65

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

John Quiroz RN Nurse Manager Los Angeles County Emergency Medical Services

UnclassifiedFor Public Use 66

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Los Angeles (LA) County Medical Operations Coordination Cell (MOCC)

bull 247 Medical amp Health Coordinator for the County and Region I

bull Coordinate Patient Transfers and Transportation bull Coordinate medical and heath resource management bull 911 Providers Hospitals LTC Clinics Dialysis Surgical

67

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATION GATEWAY

Los Angeles County and Region I

68

ifornia Reg1ions

Coastal OES Region n

Southem oes Regiion I

Inl and OES Region IV

Soutiheim Santa Barbara OES Reg Ion VI

I

Kerrn

Los Angeles

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Normal Operations vs Emergency and Disaster Response

Normal Operationsbull DHS Hospital and Clini

System bull EMTALA Transfers bull Air Medical bull Hyperbaric Chamber bull MCI Patient

Destinations bull TransferTransport

c

Emergency Disaster bull Hospital evacuations bull Resource Request bull Alternate Care Sites ndash Mercy ndash LASH ndash IsolationQuarantine

bull TransferTransport bull Prehospital Care Policy

69

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Keys to Success

bull 247 Base of Operationsbull Communicationsndash Telephony Radio Internet ReddiNet

bull DOC Room to expand operation during disasterbull Information System to document and analyze all lines

of businessbull Trained and talented staffbull Planning and exercise

70

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

John Hick MD Hennepin Healthcare MN

UnclassifiedFor Public Use 71

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Minnesota SHCC bull Statewide Healthcare Coordination Centerbull Located at State EOC as well as virtual ndash roughly

40 people directly engaged including regionalleads

bull Joint MDH HSEM MHA 8 regional MN coalitionconstruct

bull Main areas of planning responsendash ndash ndash ndash ndash

Referrals and transfers Alternate care sites Long term care ndash reactive and proactive PPE policy and acquisition Ventilator medical supply acquisition

72

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Referrals and Transfers bull Single phone number for LTC issues including hospital discharge and

COVID + patient support (eg assisted living transfer to COVID +designated SNF)

bull Co-located with SEOC public hotline but different staffing numbers bull Single (separate) phone number for ICU referrals ndash Mainly for greater MN but also inter-metro ndash Awareness of resources on MnTrac and real-time health system

information ndash Also provides direct connection to critical care consultation ndash May also be used to make triage decisions if referral needed and

no resources available (care-in-place recommendations) ndash May also be used to distribute load

73

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Staffing bull

bull

bull

bull

Call-taker ndash Medical background preferred ndash ndash

Gatekeeper for referral to SME May connect caller with resources and then referrals handled per usual

Shift Supervisor ndash ndash

Clinical background and experience with bed placement (eg house nursing supervisor) Manages information resource availability with facilities and more complicatedsituations

Clinician on-call ndash ndash

Critical care Contacts with each major health system critical care for ECMO and other resourceallocation situations

Unit supervisor ndash Works with SHCC manager on overall operations processes protocols

74

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Triggers

bull

bull

LTC ndash ndash ndash

Difficulty obtaining hospital discharges for LTC patients Achieved and hotline operational (Note ndash hotline also coordinates connections to infection preventioncontrol MDH Health Regulation Division palliative care consultations and can trigger strike team evaluation staffing support transfer support)

ICU ndash ndash ndash

lt 10 ICU beds available statewide Request from MHA or a coalition due to difficulty coordinating destinations Further triggers for engagement of clinician at request or when no ICU bedsavailable for reasonable match

75

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Other uses considerations

bull Matching to EMS transport services bull Patient ICU transfer considerations ndash Need for higher level of care ndash first priority ndash ECMO ventilators etc

bull Patients presenting to facility that lacks appropriate resources atbaseline

ndash

ndash

Load balancing ndash second priority bull Convalescent patients bull

bull

Intubated and stable patients (regional ndash if significant capacity under-utilized) Riskbenefit considerations

Resource movement ndash eg ventilators (vs anesthesia machines) or staff (virtual or in-person)

76

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Question amp Answer

77

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Contact Us

asprtraciehhsgov 1-844-5-TRACIE askasprtraciehhsgov

78

  • Developing a Healthcare Coalition Pediatric Surge Annex
  • ASPR TRACIE Three Domains
  • Resources
  • Overview of AAP and Pediatric Centers of Excellence
  • Overview of AAP and Pediatric Centers of Excellence
  • Executive Summary
  • MOCCs Problem Statement
  • A MOCC Aims to
  • MOCCs Concept
  • MOCCs | General Activity Summary
  • MOCCs Toolkit
  • Deanna Dahl-Grove MD FAAP Associate Professor Pediatric Emergency Medicine Rainbow Babies and Childrenrsquos Hospital Member AAP CoDPR Executive Committee13
  • Western Washington MOCC
  • King County LTCF Outbreak
  • Single LTCF - Single Hospital
  • Medical Operations Coordinating Cell
  • Regional COVID Coordinating Center ndash Western Washington
  • Two Surveillance Pillars of the RC3
  • Two Coordination Pillars of the RC3
  • Emergency Response Platform - Microsoft
  • Emergency Response Platform - Microsoft
  • Christopher Newton MD13Associate Professor of Surgery Division of Pediatric Surgery Director of Trauma Care UCSF Benioff Childrenrsquos Hospital Oakland13
  • Michiganrsquos Healthcare Preparedness Program
  • Michigan COVID-19
  • Michigan COVID-19
  • Detroit vs New York City
  • Detroit vs New York City
  • Michigan Healthcare Surge Strategy Goal
  • Michigan Healthcare Surge Strategy Components
  • Relief Hospitals vs Alternate Care Sites
  • Relief Hospital ldquoAskrdquo
  • Relief Hospitals and Patient Redistribution
  • Statewide Inter-Hospital Coordination Unit
  • MOCCs and Patient Redistribution
  • EMResource Relief Hospital Participation
  • MOCC-Facilitated vs Direct Contact Transfers
  • Patient Redistribution ndash 5 Key Elements
  • Relief Hospital Recruitment Challenges
  • Michigan Patient Transfers (41 to 420)
  • MOCCs in Michigan
  • Summary
  • Sarita Chung MD FAAP13Director of Disaster Preparedness Division of Emergency Medicine Childrenrsquos Hospital Boston Member American Academy of Pediatrics (AAP) Council on Disaster Preparedness and Recovery13
  • Regional Disaster Response in Texas Implementation of the RMOC Concept
  • Introduction
  • The Texas Trauma System
  • EHC System Complex Problem Solving
  • 911 Commission
  • Our Experience
  • Managing Wide-Scale Disasters
  • Acute Health Care SystemPublic Health Emergency Management
  • Problems Common to DisastersMust have a credible and workable solution to each of these problemsmdashif we are to improve disaster response
  • MEDCOM
  • How to Integrate Disaster Acute Care and Public Health Systems
  • Regional Medical Operations Center(RMOC)
  • Regional Medical Operations Center
  • Feasible Plan Must work in real world conditions
  • RMOC Abilities and Advantages
  • RMOC Response and Function to COVID-19
  • STRAC Report
  • STRAC Report
  • STRAC Report
  • Weekly COVID-19 Update
  • RMOCsMobile Drive Through COVID-19 Testing over 268000 Square Miles
  • Hot Spot Evaluation and Coordination
  • RMOC Function in COVID-19 Response
  • Moderator Roundtable
  • Los Angeles (LA) County Medical Operations Coordination Cell (MOCC)
  • Los Angeles County and Region I
  • Normal Operations vs Emergency and DisasterResponse
  • Keys to Success
  • Moderator Roundtable
  • Minnesota SHCC
  • Referrals and Transfers
  • Staffing
  • Triggers
  • Other uses considerations
  • Question amp Answer
  • Contact Us

= sect111ntomo tprrssmiddotXrws uesce ~

NEW5

Texas San Antonio officials launch investigations of nursing home overrun by coronavirus

LaurenCan1ba Apri112Q20 UpdacedApfd-12020212pm fWBinGi P 0

COVJCgt-19 ~ uitefldid lifo iil5 w~ kriew it inTeitas tradeLmithequtiOllsyouw1nt

nswered illd the issues YMI think we

sAQllid be lnvmlgadllg lndodamp- )Our

email iind an pounditpessbullNllWS journ11Nt will

follow up

Hot Spot Evaluation and Coordination

UnclassifiedFor Public Use 64

RMOC Function in COVID-19 Response

bull Situational awareness bull Integration of public health acute health care and disaster

management functions bull Actionable data from consolidating public health and acute health

care data sources bull Controlling and coordinating hot-spots bull Drive through testing management across the entire State bull Ability to Load balance across multiple health systems and

organizations UnclassifiedFor Public Use 65

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

John Quiroz RN Nurse Manager Los Angeles County Emergency Medical Services

UnclassifiedFor Public Use 66

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Los Angeles (LA) County Medical Operations Coordination Cell (MOCC)

bull 247 Medical amp Health Coordinator for the County and Region I

bull Coordinate Patient Transfers and Transportation bull Coordinate medical and heath resource management bull 911 Providers Hospitals LTC Clinics Dialysis Surgical

67

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATION GATEWAY

Los Angeles County and Region I

68

ifornia Reg1ions

Coastal OES Region n

Southem oes Regiion I

Inl and OES Region IV

Soutiheim Santa Barbara OES Reg Ion VI

I

Kerrn

Los Angeles

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Normal Operations vs Emergency and Disaster Response

Normal Operationsbull DHS Hospital and Clini

System bull EMTALA Transfers bull Air Medical bull Hyperbaric Chamber bull MCI Patient

Destinations bull TransferTransport

c

Emergency Disaster bull Hospital evacuations bull Resource Request bull Alternate Care Sites ndash Mercy ndash LASH ndash IsolationQuarantine

bull TransferTransport bull Prehospital Care Policy

69

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Keys to Success

bull 247 Base of Operationsbull Communicationsndash Telephony Radio Internet ReddiNet

bull DOC Room to expand operation during disasterbull Information System to document and analyze all lines

of businessbull Trained and talented staffbull Planning and exercise

70

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

John Hick MD Hennepin Healthcare MN

UnclassifiedFor Public Use 71

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Minnesota SHCC bull Statewide Healthcare Coordination Centerbull Located at State EOC as well as virtual ndash roughly

40 people directly engaged including regionalleads

bull Joint MDH HSEM MHA 8 regional MN coalitionconstruct

bull Main areas of planning responsendash ndash ndash ndash ndash

Referrals and transfers Alternate care sites Long term care ndash reactive and proactive PPE policy and acquisition Ventilator medical supply acquisition

72

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Referrals and Transfers bull Single phone number for LTC issues including hospital discharge and

COVID + patient support (eg assisted living transfer to COVID +designated SNF)

bull Co-located with SEOC public hotline but different staffing numbers bull Single (separate) phone number for ICU referrals ndash Mainly for greater MN but also inter-metro ndash Awareness of resources on MnTrac and real-time health system

information ndash Also provides direct connection to critical care consultation ndash May also be used to make triage decisions if referral needed and

no resources available (care-in-place recommendations) ndash May also be used to distribute load

73

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Staffing bull

bull

bull

bull

Call-taker ndash Medical background preferred ndash ndash

Gatekeeper for referral to SME May connect caller with resources and then referrals handled per usual

Shift Supervisor ndash ndash

Clinical background and experience with bed placement (eg house nursing supervisor) Manages information resource availability with facilities and more complicatedsituations

Clinician on-call ndash ndash

Critical care Contacts with each major health system critical care for ECMO and other resourceallocation situations

Unit supervisor ndash Works with SHCC manager on overall operations processes protocols

74

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Triggers

bull

bull

LTC ndash ndash ndash

Difficulty obtaining hospital discharges for LTC patients Achieved and hotline operational (Note ndash hotline also coordinates connections to infection preventioncontrol MDH Health Regulation Division palliative care consultations and can trigger strike team evaluation staffing support transfer support)

ICU ndash ndash ndash

lt 10 ICU beds available statewide Request from MHA or a coalition due to difficulty coordinating destinations Further triggers for engagement of clinician at request or when no ICU bedsavailable for reasonable match

75

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Other uses considerations

bull Matching to EMS transport services bull Patient ICU transfer considerations ndash Need for higher level of care ndash first priority ndash ECMO ventilators etc

bull Patients presenting to facility that lacks appropriate resources atbaseline

ndash

ndash

Load balancing ndash second priority bull Convalescent patients bull

bull

Intubated and stable patients (regional ndash if significant capacity under-utilized) Riskbenefit considerations

Resource movement ndash eg ventilators (vs anesthesia machines) or staff (virtual or in-person)

76

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Question amp Answer

77

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Contact Us

asprtraciehhsgov 1-844-5-TRACIE askasprtraciehhsgov

78

  • Developing a Healthcare Coalition Pediatric Surge Annex
  • ASPR TRACIE Three Domains
  • Resources
  • Overview of AAP and Pediatric Centers of Excellence
  • Overview of AAP and Pediatric Centers of Excellence
  • Executive Summary
  • MOCCs Problem Statement
  • A MOCC Aims to
  • MOCCs Concept
  • MOCCs | General Activity Summary
  • MOCCs Toolkit
  • Deanna Dahl-Grove MD FAAP Associate Professor Pediatric Emergency Medicine Rainbow Babies and Childrenrsquos Hospital Member AAP CoDPR Executive Committee13
  • Western Washington MOCC
  • King County LTCF Outbreak
  • Single LTCF - Single Hospital
  • Medical Operations Coordinating Cell
  • Regional COVID Coordinating Center ndash Western Washington
  • Two Surveillance Pillars of the RC3
  • Two Coordination Pillars of the RC3
  • Emergency Response Platform - Microsoft
  • Emergency Response Platform - Microsoft
  • Christopher Newton MD13Associate Professor of Surgery Division of Pediatric Surgery Director of Trauma Care UCSF Benioff Childrenrsquos Hospital Oakland13
  • Michiganrsquos Healthcare Preparedness Program
  • Michigan COVID-19
  • Michigan COVID-19
  • Detroit vs New York City
  • Detroit vs New York City
  • Michigan Healthcare Surge Strategy Goal
  • Michigan Healthcare Surge Strategy Components
  • Relief Hospitals vs Alternate Care Sites
  • Relief Hospital ldquoAskrdquo
  • Relief Hospitals and Patient Redistribution
  • Statewide Inter-Hospital Coordination Unit
  • MOCCs and Patient Redistribution
  • EMResource Relief Hospital Participation
  • MOCC-Facilitated vs Direct Contact Transfers
  • Patient Redistribution ndash 5 Key Elements
  • Relief Hospital Recruitment Challenges
  • Michigan Patient Transfers (41 to 420)
  • MOCCs in Michigan
  • Summary
  • Sarita Chung MD FAAP13Director of Disaster Preparedness Division of Emergency Medicine Childrenrsquos Hospital Boston Member American Academy of Pediatrics (AAP) Council on Disaster Preparedness and Recovery13
  • Regional Disaster Response in Texas Implementation of the RMOC Concept
  • Introduction
  • The Texas Trauma System
  • EHC System Complex Problem Solving
  • 911 Commission
  • Our Experience
  • Managing Wide-Scale Disasters
  • Acute Health Care SystemPublic Health Emergency Management
  • Problems Common to DisastersMust have a credible and workable solution to each of these problemsmdashif we are to improve disaster response
  • MEDCOM
  • How to Integrate Disaster Acute Care and Public Health Systems
  • Regional Medical Operations Center(RMOC)
  • Regional Medical Operations Center
  • Feasible Plan Must work in real world conditions
  • RMOC Abilities and Advantages
  • RMOC Response and Function to COVID-19
  • STRAC Report
  • STRAC Report
  • STRAC Report
  • Weekly COVID-19 Update
  • RMOCsMobile Drive Through COVID-19 Testing over 268000 Square Miles
  • Hot Spot Evaluation and Coordination
  • RMOC Function in COVID-19 Response
  • Moderator Roundtable
  • Los Angeles (LA) County Medical Operations Coordination Cell (MOCC)
  • Los Angeles County and Region I
  • Normal Operations vs Emergency and DisasterResponse
  • Keys to Success
  • Moderator Roundtable
  • Minnesota SHCC
  • Referrals and Transfers
  • Staffing
  • Triggers
  • Other uses considerations
  • Question amp Answer
  • Contact Us

RMOC Function in COVID-19 Response

bull Situational awareness bull Integration of public health acute health care and disaster

management functions bull Actionable data from consolidating public health and acute health

care data sources bull Controlling and coordinating hot-spots bull Drive through testing management across the entire State bull Ability to Load balance across multiple health systems and

organizations UnclassifiedFor Public Use 65

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

John Quiroz RN Nurse Manager Los Angeles County Emergency Medical Services

UnclassifiedFor Public Use 66

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Los Angeles (LA) County Medical Operations Coordination Cell (MOCC)

bull 247 Medical amp Health Coordinator for the County and Region I

bull Coordinate Patient Transfers and Transportation bull Coordinate medical and heath resource management bull 911 Providers Hospitals LTC Clinics Dialysis Surgical

67

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATION GATEWAY

Los Angeles County and Region I

68

ifornia Reg1ions

Coastal OES Region n

Southem oes Regiion I

Inl and OES Region IV

Soutiheim Santa Barbara OES Reg Ion VI

I

Kerrn

Los Angeles

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Normal Operations vs Emergency and Disaster Response

Normal Operationsbull DHS Hospital and Clini

System bull EMTALA Transfers bull Air Medical bull Hyperbaric Chamber bull MCI Patient

Destinations bull TransferTransport

c

Emergency Disaster bull Hospital evacuations bull Resource Request bull Alternate Care Sites ndash Mercy ndash LASH ndash IsolationQuarantine

bull TransferTransport bull Prehospital Care Policy

69

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Keys to Success

bull 247 Base of Operationsbull Communicationsndash Telephony Radio Internet ReddiNet

bull DOC Room to expand operation during disasterbull Information System to document and analyze all lines

of businessbull Trained and talented staffbull Planning and exercise

70

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

John Hick MD Hennepin Healthcare MN

UnclassifiedFor Public Use 71

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Minnesota SHCC bull Statewide Healthcare Coordination Centerbull Located at State EOC as well as virtual ndash roughly

40 people directly engaged including regionalleads

bull Joint MDH HSEM MHA 8 regional MN coalitionconstruct

bull Main areas of planning responsendash ndash ndash ndash ndash

Referrals and transfers Alternate care sites Long term care ndash reactive and proactive PPE policy and acquisition Ventilator medical supply acquisition

72

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Referrals and Transfers bull Single phone number for LTC issues including hospital discharge and

COVID + patient support (eg assisted living transfer to COVID +designated SNF)

bull Co-located with SEOC public hotline but different staffing numbers bull Single (separate) phone number for ICU referrals ndash Mainly for greater MN but also inter-metro ndash Awareness of resources on MnTrac and real-time health system

information ndash Also provides direct connection to critical care consultation ndash May also be used to make triage decisions if referral needed and

no resources available (care-in-place recommendations) ndash May also be used to distribute load

73

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Staffing bull

bull

bull

bull

Call-taker ndash Medical background preferred ndash ndash

Gatekeeper for referral to SME May connect caller with resources and then referrals handled per usual

Shift Supervisor ndash ndash

Clinical background and experience with bed placement (eg house nursing supervisor) Manages information resource availability with facilities and more complicatedsituations

Clinician on-call ndash ndash

Critical care Contacts with each major health system critical care for ECMO and other resourceallocation situations

Unit supervisor ndash Works with SHCC manager on overall operations processes protocols

74

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Triggers

bull

bull

LTC ndash ndash ndash

Difficulty obtaining hospital discharges for LTC patients Achieved and hotline operational (Note ndash hotline also coordinates connections to infection preventioncontrol MDH Health Regulation Division palliative care consultations and can trigger strike team evaluation staffing support transfer support)

ICU ndash ndash ndash

lt 10 ICU beds available statewide Request from MHA or a coalition due to difficulty coordinating destinations Further triggers for engagement of clinician at request or when no ICU bedsavailable for reasonable match

75

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Other uses considerations

bull Matching to EMS transport services bull Patient ICU transfer considerations ndash Need for higher level of care ndash first priority ndash ECMO ventilators etc

bull Patients presenting to facility that lacks appropriate resources atbaseline

ndash

ndash

Load balancing ndash second priority bull Convalescent patients bull

bull

Intubated and stable patients (regional ndash if significant capacity under-utilized) Riskbenefit considerations

Resource movement ndash eg ventilators (vs anesthesia machines) or staff (virtual or in-person)

76

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Question amp Answer

77

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Contact Us

asprtraciehhsgov 1-844-5-TRACIE askasprtraciehhsgov

78

  • Developing a Healthcare Coalition Pediatric Surge Annex
  • ASPR TRACIE Three Domains
  • Resources
  • Overview of AAP and Pediatric Centers of Excellence
  • Overview of AAP and Pediatric Centers of Excellence
  • Executive Summary
  • MOCCs Problem Statement
  • A MOCC Aims to
  • MOCCs Concept
  • MOCCs | General Activity Summary
  • MOCCs Toolkit
  • Deanna Dahl-Grove MD FAAP Associate Professor Pediatric Emergency Medicine Rainbow Babies and Childrenrsquos Hospital Member AAP CoDPR Executive Committee13
  • Western Washington MOCC
  • King County LTCF Outbreak
  • Single LTCF - Single Hospital
  • Medical Operations Coordinating Cell
  • Regional COVID Coordinating Center ndash Western Washington
  • Two Surveillance Pillars of the RC3
  • Two Coordination Pillars of the RC3
  • Emergency Response Platform - Microsoft
  • Emergency Response Platform - Microsoft
  • Christopher Newton MD13Associate Professor of Surgery Division of Pediatric Surgery Director of Trauma Care UCSF Benioff Childrenrsquos Hospital Oakland13
  • Michiganrsquos Healthcare Preparedness Program
  • Michigan COVID-19
  • Michigan COVID-19
  • Detroit vs New York City
  • Detroit vs New York City
  • Michigan Healthcare Surge Strategy Goal
  • Michigan Healthcare Surge Strategy Components
  • Relief Hospitals vs Alternate Care Sites
  • Relief Hospital ldquoAskrdquo
  • Relief Hospitals and Patient Redistribution
  • Statewide Inter-Hospital Coordination Unit
  • MOCCs and Patient Redistribution
  • EMResource Relief Hospital Participation
  • MOCC-Facilitated vs Direct Contact Transfers
  • Patient Redistribution ndash 5 Key Elements
  • Relief Hospital Recruitment Challenges
  • Michigan Patient Transfers (41 to 420)
  • MOCCs in Michigan
  • Summary
  • Sarita Chung MD FAAP13Director of Disaster Preparedness Division of Emergency Medicine Childrenrsquos Hospital Boston Member American Academy of Pediatrics (AAP) Council on Disaster Preparedness and Recovery13
  • Regional Disaster Response in Texas Implementation of the RMOC Concept
  • Introduction
  • The Texas Trauma System
  • EHC System Complex Problem Solving
  • 911 Commission
  • Our Experience
  • Managing Wide-Scale Disasters
  • Acute Health Care SystemPublic Health Emergency Management
  • Problems Common to DisastersMust have a credible and workable solution to each of these problemsmdashif we are to improve disaster response
  • MEDCOM
  • How to Integrate Disaster Acute Care and Public Health Systems
  • Regional Medical Operations Center(RMOC)
  • Regional Medical Operations Center
  • Feasible Plan Must work in real world conditions
  • RMOC Abilities and Advantages
  • RMOC Response and Function to COVID-19
  • STRAC Report
  • STRAC Report
  • STRAC Report
  • Weekly COVID-19 Update
  • RMOCsMobile Drive Through COVID-19 Testing over 268000 Square Miles
  • Hot Spot Evaluation and Coordination
  • RMOC Function in COVID-19 Response
  • Moderator Roundtable
  • Los Angeles (LA) County Medical Operations Coordination Cell (MOCC)
  • Los Angeles County and Region I
  • Normal Operations vs Emergency and DisasterResponse
  • Keys to Success
  • Moderator Roundtable
  • Minnesota SHCC
  • Referrals and Transfers
  • Staffing
  • Triggers
  • Other uses considerations
  • Question amp Answer
  • Contact Us

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

John Quiroz RN Nurse Manager Los Angeles County Emergency Medical Services

UnclassifiedFor Public Use 66

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Los Angeles (LA) County Medical Operations Coordination Cell (MOCC)

bull 247 Medical amp Health Coordinator for the County and Region I

bull Coordinate Patient Transfers and Transportation bull Coordinate medical and heath resource management bull 911 Providers Hospitals LTC Clinics Dialysis Surgical

67

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATION GATEWAY

Los Angeles County and Region I

68

ifornia Reg1ions

Coastal OES Region n

Southem oes Regiion I

Inl and OES Region IV

Soutiheim Santa Barbara OES Reg Ion VI

I

Kerrn

Los Angeles

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Normal Operations vs Emergency and Disaster Response

Normal Operationsbull DHS Hospital and Clini

System bull EMTALA Transfers bull Air Medical bull Hyperbaric Chamber bull MCI Patient

Destinations bull TransferTransport

c

Emergency Disaster bull Hospital evacuations bull Resource Request bull Alternate Care Sites ndash Mercy ndash LASH ndash IsolationQuarantine

bull TransferTransport bull Prehospital Care Policy

69

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Keys to Success

bull 247 Base of Operationsbull Communicationsndash Telephony Radio Internet ReddiNet

bull DOC Room to expand operation during disasterbull Information System to document and analyze all lines

of businessbull Trained and talented staffbull Planning and exercise

70

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

John Hick MD Hennepin Healthcare MN

UnclassifiedFor Public Use 71

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Minnesota SHCC bull Statewide Healthcare Coordination Centerbull Located at State EOC as well as virtual ndash roughly

40 people directly engaged including regionalleads

bull Joint MDH HSEM MHA 8 regional MN coalitionconstruct

bull Main areas of planning responsendash ndash ndash ndash ndash

Referrals and transfers Alternate care sites Long term care ndash reactive and proactive PPE policy and acquisition Ventilator medical supply acquisition

72

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Referrals and Transfers bull Single phone number for LTC issues including hospital discharge and

COVID + patient support (eg assisted living transfer to COVID +designated SNF)

bull Co-located with SEOC public hotline but different staffing numbers bull Single (separate) phone number for ICU referrals ndash Mainly for greater MN but also inter-metro ndash Awareness of resources on MnTrac and real-time health system

information ndash Also provides direct connection to critical care consultation ndash May also be used to make triage decisions if referral needed and

no resources available (care-in-place recommendations) ndash May also be used to distribute load

73

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Staffing bull

bull

bull

bull

Call-taker ndash Medical background preferred ndash ndash

Gatekeeper for referral to SME May connect caller with resources and then referrals handled per usual

Shift Supervisor ndash ndash

Clinical background and experience with bed placement (eg house nursing supervisor) Manages information resource availability with facilities and more complicatedsituations

Clinician on-call ndash ndash

Critical care Contacts with each major health system critical care for ECMO and other resourceallocation situations

Unit supervisor ndash Works with SHCC manager on overall operations processes protocols

74

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Triggers

bull

bull

LTC ndash ndash ndash

Difficulty obtaining hospital discharges for LTC patients Achieved and hotline operational (Note ndash hotline also coordinates connections to infection preventioncontrol MDH Health Regulation Division palliative care consultations and can trigger strike team evaluation staffing support transfer support)

ICU ndash ndash ndash

lt 10 ICU beds available statewide Request from MHA or a coalition due to difficulty coordinating destinations Further triggers for engagement of clinician at request or when no ICU bedsavailable for reasonable match

75

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Other uses considerations

bull Matching to EMS transport services bull Patient ICU transfer considerations ndash Need for higher level of care ndash first priority ndash ECMO ventilators etc

bull Patients presenting to facility that lacks appropriate resources atbaseline

ndash

ndash

Load balancing ndash second priority bull Convalescent patients bull

bull

Intubated and stable patients (regional ndash if significant capacity under-utilized) Riskbenefit considerations

Resource movement ndash eg ventilators (vs anesthesia machines) or staff (virtual or in-person)

76

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Question amp Answer

77

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Contact Us

asprtraciehhsgov 1-844-5-TRACIE askasprtraciehhsgov

78

  • Developing a Healthcare Coalition Pediatric Surge Annex
  • ASPR TRACIE Three Domains
  • Resources
  • Overview of AAP and Pediatric Centers of Excellence
  • Overview of AAP and Pediatric Centers of Excellence
  • Executive Summary
  • MOCCs Problem Statement
  • A MOCC Aims to
  • MOCCs Concept
  • MOCCs | General Activity Summary
  • MOCCs Toolkit
  • Deanna Dahl-Grove MD FAAP Associate Professor Pediatric Emergency Medicine Rainbow Babies and Childrenrsquos Hospital Member AAP CoDPR Executive Committee13
  • Western Washington MOCC
  • King County LTCF Outbreak
  • Single LTCF - Single Hospital
  • Medical Operations Coordinating Cell
  • Regional COVID Coordinating Center ndash Western Washington
  • Two Surveillance Pillars of the RC3
  • Two Coordination Pillars of the RC3
  • Emergency Response Platform - Microsoft
  • Emergency Response Platform - Microsoft
  • Christopher Newton MD13Associate Professor of Surgery Division of Pediatric Surgery Director of Trauma Care UCSF Benioff Childrenrsquos Hospital Oakland13
  • Michiganrsquos Healthcare Preparedness Program
  • Michigan COVID-19
  • Michigan COVID-19
  • Detroit vs New York City
  • Detroit vs New York City
  • Michigan Healthcare Surge Strategy Goal
  • Michigan Healthcare Surge Strategy Components
  • Relief Hospitals vs Alternate Care Sites
  • Relief Hospital ldquoAskrdquo
  • Relief Hospitals and Patient Redistribution
  • Statewide Inter-Hospital Coordination Unit
  • MOCCs and Patient Redistribution
  • EMResource Relief Hospital Participation
  • MOCC-Facilitated vs Direct Contact Transfers
  • Patient Redistribution ndash 5 Key Elements
  • Relief Hospital Recruitment Challenges
  • Michigan Patient Transfers (41 to 420)
  • MOCCs in Michigan
  • Summary
  • Sarita Chung MD FAAP13Director of Disaster Preparedness Division of Emergency Medicine Childrenrsquos Hospital Boston Member American Academy of Pediatrics (AAP) Council on Disaster Preparedness and Recovery13
  • Regional Disaster Response in Texas Implementation of the RMOC Concept
  • Introduction
  • The Texas Trauma System
  • EHC System Complex Problem Solving
  • 911 Commission
  • Our Experience
  • Managing Wide-Scale Disasters
  • Acute Health Care SystemPublic Health Emergency Management
  • Problems Common to DisastersMust have a credible and workable solution to each of these problemsmdashif we are to improve disaster response
  • MEDCOM
  • How to Integrate Disaster Acute Care and Public Health Systems
  • Regional Medical Operations Center(RMOC)
  • Regional Medical Operations Center
  • Feasible Plan Must work in real world conditions
  • RMOC Abilities and Advantages
  • RMOC Response and Function to COVID-19
  • STRAC Report
  • STRAC Report
  • STRAC Report
  • Weekly COVID-19 Update
  • RMOCsMobile Drive Through COVID-19 Testing over 268000 Square Miles
  • Hot Spot Evaluation and Coordination
  • RMOC Function in COVID-19 Response
  • Moderator Roundtable
  • Los Angeles (LA) County Medical Operations Coordination Cell (MOCC)
  • Los Angeles County and Region I
  • Normal Operations vs Emergency and DisasterResponse
  • Keys to Success
  • Moderator Roundtable
  • Minnesota SHCC
  • Referrals and Transfers
  • Staffing
  • Triggers
  • Other uses considerations
  • Question amp Answer
  • Contact Us

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Los Angeles (LA) County Medical Operations Coordination Cell (MOCC)

bull 247 Medical amp Health Coordinator for the County and Region I

bull Coordinate Patient Transfers and Transportation bull Coordinate medical and heath resource management bull 911 Providers Hospitals LTC Clinics Dialysis Surgical

67

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATION GATEWAY

Los Angeles County and Region I

68

ifornia Reg1ions

Coastal OES Region n

Southem oes Regiion I

Inl and OES Region IV

Soutiheim Santa Barbara OES Reg Ion VI

I

Kerrn

Los Angeles

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Normal Operations vs Emergency and Disaster Response

Normal Operationsbull DHS Hospital and Clini

System bull EMTALA Transfers bull Air Medical bull Hyperbaric Chamber bull MCI Patient

Destinations bull TransferTransport

c

Emergency Disaster bull Hospital evacuations bull Resource Request bull Alternate Care Sites ndash Mercy ndash LASH ndash IsolationQuarantine

bull TransferTransport bull Prehospital Care Policy

69

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Keys to Success

bull 247 Base of Operationsbull Communicationsndash Telephony Radio Internet ReddiNet

bull DOC Room to expand operation during disasterbull Information System to document and analyze all lines

of businessbull Trained and talented staffbull Planning and exercise

70

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

John Hick MD Hennepin Healthcare MN

UnclassifiedFor Public Use 71

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Minnesota SHCC bull Statewide Healthcare Coordination Centerbull Located at State EOC as well as virtual ndash roughly

40 people directly engaged including regionalleads

bull Joint MDH HSEM MHA 8 regional MN coalitionconstruct

bull Main areas of planning responsendash ndash ndash ndash ndash

Referrals and transfers Alternate care sites Long term care ndash reactive and proactive PPE policy and acquisition Ventilator medical supply acquisition

72

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Referrals and Transfers bull Single phone number for LTC issues including hospital discharge and

COVID + patient support (eg assisted living transfer to COVID +designated SNF)

bull Co-located with SEOC public hotline but different staffing numbers bull Single (separate) phone number for ICU referrals ndash Mainly for greater MN but also inter-metro ndash Awareness of resources on MnTrac and real-time health system

information ndash Also provides direct connection to critical care consultation ndash May also be used to make triage decisions if referral needed and

no resources available (care-in-place recommendations) ndash May also be used to distribute load

73

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Staffing bull

bull

bull

bull

Call-taker ndash Medical background preferred ndash ndash

Gatekeeper for referral to SME May connect caller with resources and then referrals handled per usual

Shift Supervisor ndash ndash

Clinical background and experience with bed placement (eg house nursing supervisor) Manages information resource availability with facilities and more complicatedsituations

Clinician on-call ndash ndash

Critical care Contacts with each major health system critical care for ECMO and other resourceallocation situations

Unit supervisor ndash Works with SHCC manager on overall operations processes protocols

74

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Triggers

bull

bull

LTC ndash ndash ndash

Difficulty obtaining hospital discharges for LTC patients Achieved and hotline operational (Note ndash hotline also coordinates connections to infection preventioncontrol MDH Health Regulation Division palliative care consultations and can trigger strike team evaluation staffing support transfer support)

ICU ndash ndash ndash

lt 10 ICU beds available statewide Request from MHA or a coalition due to difficulty coordinating destinations Further triggers for engagement of clinician at request or when no ICU bedsavailable for reasonable match

75

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Other uses considerations

bull Matching to EMS transport services bull Patient ICU transfer considerations ndash Need for higher level of care ndash first priority ndash ECMO ventilators etc

bull Patients presenting to facility that lacks appropriate resources atbaseline

ndash

ndash

Load balancing ndash second priority bull Convalescent patients bull

bull

Intubated and stable patients (regional ndash if significant capacity under-utilized) Riskbenefit considerations

Resource movement ndash eg ventilators (vs anesthesia machines) or staff (virtual or in-person)

76

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Question amp Answer

77

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Contact Us

asprtraciehhsgov 1-844-5-TRACIE askasprtraciehhsgov

78

  • Developing a Healthcare Coalition Pediatric Surge Annex
  • ASPR TRACIE Three Domains
  • Resources
  • Overview of AAP and Pediatric Centers of Excellence
  • Overview of AAP and Pediatric Centers of Excellence
  • Executive Summary
  • MOCCs Problem Statement
  • A MOCC Aims to
  • MOCCs Concept
  • MOCCs | General Activity Summary
  • MOCCs Toolkit
  • Deanna Dahl-Grove MD FAAP Associate Professor Pediatric Emergency Medicine Rainbow Babies and Childrenrsquos Hospital Member AAP CoDPR Executive Committee13
  • Western Washington MOCC
  • King County LTCF Outbreak
  • Single LTCF - Single Hospital
  • Medical Operations Coordinating Cell
  • Regional COVID Coordinating Center ndash Western Washington
  • Two Surveillance Pillars of the RC3
  • Two Coordination Pillars of the RC3
  • Emergency Response Platform - Microsoft
  • Emergency Response Platform - Microsoft
  • Christopher Newton MD13Associate Professor of Surgery Division of Pediatric Surgery Director of Trauma Care UCSF Benioff Childrenrsquos Hospital Oakland13
  • Michiganrsquos Healthcare Preparedness Program
  • Michigan COVID-19
  • Michigan COVID-19
  • Detroit vs New York City
  • Detroit vs New York City
  • Michigan Healthcare Surge Strategy Goal
  • Michigan Healthcare Surge Strategy Components
  • Relief Hospitals vs Alternate Care Sites
  • Relief Hospital ldquoAskrdquo
  • Relief Hospitals and Patient Redistribution
  • Statewide Inter-Hospital Coordination Unit
  • MOCCs and Patient Redistribution
  • EMResource Relief Hospital Participation
  • MOCC-Facilitated vs Direct Contact Transfers
  • Patient Redistribution ndash 5 Key Elements
  • Relief Hospital Recruitment Challenges
  • Michigan Patient Transfers (41 to 420)
  • MOCCs in Michigan
  • Summary
  • Sarita Chung MD FAAP13Director of Disaster Preparedness Division of Emergency Medicine Childrenrsquos Hospital Boston Member American Academy of Pediatrics (AAP) Council on Disaster Preparedness and Recovery13
  • Regional Disaster Response in Texas Implementation of the RMOC Concept
  • Introduction
  • The Texas Trauma System
  • EHC System Complex Problem Solving
  • 911 Commission
  • Our Experience
  • Managing Wide-Scale Disasters
  • Acute Health Care SystemPublic Health Emergency Management
  • Problems Common to DisastersMust have a credible and workable solution to each of these problemsmdashif we are to improve disaster response
  • MEDCOM
  • How to Integrate Disaster Acute Care and Public Health Systems
  • Regional Medical Operations Center(RMOC)
  • Regional Medical Operations Center
  • Feasible Plan Must work in real world conditions
  • RMOC Abilities and Advantages
  • RMOC Response and Function to COVID-19
  • STRAC Report
  • STRAC Report
  • STRAC Report
  • Weekly COVID-19 Update
  • RMOCsMobile Drive Through COVID-19 Testing over 268000 Square Miles
  • Hot Spot Evaluation and Coordination
  • RMOC Function in COVID-19 Response
  • Moderator Roundtable
  • Los Angeles (LA) County Medical Operations Coordination Cell (MOCC)
  • Los Angeles County and Region I
  • Normal Operations vs Emergency and DisasterResponse
  • Keys to Success
  • Moderator Roundtable
  • Minnesota SHCC
  • Referrals and Transfers
  • Staffing
  • Triggers
  • Other uses considerations
  • Question amp Answer
  • Contact Us

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATION GATEWAY

Los Angeles County and Region I

68

ifornia Reg1ions

Coastal OES Region n

Southem oes Regiion I

Inl and OES Region IV

Soutiheim Santa Barbara OES Reg Ion VI

I

Kerrn

Los Angeles

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Normal Operations vs Emergency and Disaster Response

Normal Operationsbull DHS Hospital and Clini

System bull EMTALA Transfers bull Air Medical bull Hyperbaric Chamber bull MCI Patient

Destinations bull TransferTransport

c

Emergency Disaster bull Hospital evacuations bull Resource Request bull Alternate Care Sites ndash Mercy ndash LASH ndash IsolationQuarantine

bull TransferTransport bull Prehospital Care Policy

69

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Keys to Success

bull 247 Base of Operationsbull Communicationsndash Telephony Radio Internet ReddiNet

bull DOC Room to expand operation during disasterbull Information System to document and analyze all lines

of businessbull Trained and talented staffbull Planning and exercise

70

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

John Hick MD Hennepin Healthcare MN

UnclassifiedFor Public Use 71

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Minnesota SHCC bull Statewide Healthcare Coordination Centerbull Located at State EOC as well as virtual ndash roughly

40 people directly engaged including regionalleads

bull Joint MDH HSEM MHA 8 regional MN coalitionconstruct

bull Main areas of planning responsendash ndash ndash ndash ndash

Referrals and transfers Alternate care sites Long term care ndash reactive and proactive PPE policy and acquisition Ventilator medical supply acquisition

72

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Referrals and Transfers bull Single phone number for LTC issues including hospital discharge and

COVID + patient support (eg assisted living transfer to COVID +designated SNF)

bull Co-located with SEOC public hotline but different staffing numbers bull Single (separate) phone number for ICU referrals ndash Mainly for greater MN but also inter-metro ndash Awareness of resources on MnTrac and real-time health system

information ndash Also provides direct connection to critical care consultation ndash May also be used to make triage decisions if referral needed and

no resources available (care-in-place recommendations) ndash May also be used to distribute load

73

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Staffing bull

bull

bull

bull

Call-taker ndash Medical background preferred ndash ndash

Gatekeeper for referral to SME May connect caller with resources and then referrals handled per usual

Shift Supervisor ndash ndash

Clinical background and experience with bed placement (eg house nursing supervisor) Manages information resource availability with facilities and more complicatedsituations

Clinician on-call ndash ndash

Critical care Contacts with each major health system critical care for ECMO and other resourceallocation situations

Unit supervisor ndash Works with SHCC manager on overall operations processes protocols

74

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Triggers

bull

bull

LTC ndash ndash ndash

Difficulty obtaining hospital discharges for LTC patients Achieved and hotline operational (Note ndash hotline also coordinates connections to infection preventioncontrol MDH Health Regulation Division palliative care consultations and can trigger strike team evaluation staffing support transfer support)

ICU ndash ndash ndash

lt 10 ICU beds available statewide Request from MHA or a coalition due to difficulty coordinating destinations Further triggers for engagement of clinician at request or when no ICU bedsavailable for reasonable match

75

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Other uses considerations

bull Matching to EMS transport services bull Patient ICU transfer considerations ndash Need for higher level of care ndash first priority ndash ECMO ventilators etc

bull Patients presenting to facility that lacks appropriate resources atbaseline

ndash

ndash

Load balancing ndash second priority bull Convalescent patients bull

bull

Intubated and stable patients (regional ndash if significant capacity under-utilized) Riskbenefit considerations

Resource movement ndash eg ventilators (vs anesthesia machines) or staff (virtual or in-person)

76

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Question amp Answer

77

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Contact Us

asprtraciehhsgov 1-844-5-TRACIE askasprtraciehhsgov

78

  • Developing a Healthcare Coalition Pediatric Surge Annex
  • ASPR TRACIE Three Domains
  • Resources
  • Overview of AAP and Pediatric Centers of Excellence
  • Overview of AAP and Pediatric Centers of Excellence
  • Executive Summary
  • MOCCs Problem Statement
  • A MOCC Aims to
  • MOCCs Concept
  • MOCCs | General Activity Summary
  • MOCCs Toolkit
  • Deanna Dahl-Grove MD FAAP Associate Professor Pediatric Emergency Medicine Rainbow Babies and Childrenrsquos Hospital Member AAP CoDPR Executive Committee13
  • Western Washington MOCC
  • King County LTCF Outbreak
  • Single LTCF - Single Hospital
  • Medical Operations Coordinating Cell
  • Regional COVID Coordinating Center ndash Western Washington
  • Two Surveillance Pillars of the RC3
  • Two Coordination Pillars of the RC3
  • Emergency Response Platform - Microsoft
  • Emergency Response Platform - Microsoft
  • Christopher Newton MD13Associate Professor of Surgery Division of Pediatric Surgery Director of Trauma Care UCSF Benioff Childrenrsquos Hospital Oakland13
  • Michiganrsquos Healthcare Preparedness Program
  • Michigan COVID-19
  • Michigan COVID-19
  • Detroit vs New York City
  • Detroit vs New York City
  • Michigan Healthcare Surge Strategy Goal
  • Michigan Healthcare Surge Strategy Components
  • Relief Hospitals vs Alternate Care Sites
  • Relief Hospital ldquoAskrdquo
  • Relief Hospitals and Patient Redistribution
  • Statewide Inter-Hospital Coordination Unit
  • MOCCs and Patient Redistribution
  • EMResource Relief Hospital Participation
  • MOCC-Facilitated vs Direct Contact Transfers
  • Patient Redistribution ndash 5 Key Elements
  • Relief Hospital Recruitment Challenges
  • Michigan Patient Transfers (41 to 420)
  • MOCCs in Michigan
  • Summary
  • Sarita Chung MD FAAP13Director of Disaster Preparedness Division of Emergency Medicine Childrenrsquos Hospital Boston Member American Academy of Pediatrics (AAP) Council on Disaster Preparedness and Recovery13
  • Regional Disaster Response in Texas Implementation of the RMOC Concept
  • Introduction
  • The Texas Trauma System
  • EHC System Complex Problem Solving
  • 911 Commission
  • Our Experience
  • Managing Wide-Scale Disasters
  • Acute Health Care SystemPublic Health Emergency Management
  • Problems Common to DisastersMust have a credible and workable solution to each of these problemsmdashif we are to improve disaster response
  • MEDCOM
  • How to Integrate Disaster Acute Care and Public Health Systems
  • Regional Medical Operations Center(RMOC)
  • Regional Medical Operations Center
  • Feasible Plan Must work in real world conditions
  • RMOC Abilities and Advantages
  • RMOC Response and Function to COVID-19
  • STRAC Report
  • STRAC Report
  • STRAC Report
  • Weekly COVID-19 Update
  • RMOCsMobile Drive Through COVID-19 Testing over 268000 Square Miles
  • Hot Spot Evaluation and Coordination
  • RMOC Function in COVID-19 Response
  • Moderator Roundtable
  • Los Angeles (LA) County Medical Operations Coordination Cell (MOCC)
  • Los Angeles County and Region I
  • Normal Operations vs Emergency and DisasterResponse
  • Keys to Success
  • Moderator Roundtable
  • Minnesota SHCC
  • Referrals and Transfers
  • Staffing
  • Triggers
  • Other uses considerations
  • Question amp Answer
  • Contact Us

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Normal Operations vs Emergency and Disaster Response

Normal Operationsbull DHS Hospital and Clini

System bull EMTALA Transfers bull Air Medical bull Hyperbaric Chamber bull MCI Patient

Destinations bull TransferTransport

c

Emergency Disaster bull Hospital evacuations bull Resource Request bull Alternate Care Sites ndash Mercy ndash LASH ndash IsolationQuarantine

bull TransferTransport bull Prehospital Care Policy

69

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Keys to Success

bull 247 Base of Operationsbull Communicationsndash Telephony Radio Internet ReddiNet

bull DOC Room to expand operation during disasterbull Information System to document and analyze all lines

of businessbull Trained and talented staffbull Planning and exercise

70

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

John Hick MD Hennepin Healthcare MN

UnclassifiedFor Public Use 71

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Minnesota SHCC bull Statewide Healthcare Coordination Centerbull Located at State EOC as well as virtual ndash roughly

40 people directly engaged including regionalleads

bull Joint MDH HSEM MHA 8 regional MN coalitionconstruct

bull Main areas of planning responsendash ndash ndash ndash ndash

Referrals and transfers Alternate care sites Long term care ndash reactive and proactive PPE policy and acquisition Ventilator medical supply acquisition

72

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Referrals and Transfers bull Single phone number for LTC issues including hospital discharge and

COVID + patient support (eg assisted living transfer to COVID +designated SNF)

bull Co-located with SEOC public hotline but different staffing numbers bull Single (separate) phone number for ICU referrals ndash Mainly for greater MN but also inter-metro ndash Awareness of resources on MnTrac and real-time health system

information ndash Also provides direct connection to critical care consultation ndash May also be used to make triage decisions if referral needed and

no resources available (care-in-place recommendations) ndash May also be used to distribute load

73

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Staffing bull

bull

bull

bull

Call-taker ndash Medical background preferred ndash ndash

Gatekeeper for referral to SME May connect caller with resources and then referrals handled per usual

Shift Supervisor ndash ndash

Clinical background and experience with bed placement (eg house nursing supervisor) Manages information resource availability with facilities and more complicatedsituations

Clinician on-call ndash ndash

Critical care Contacts with each major health system critical care for ECMO and other resourceallocation situations

Unit supervisor ndash Works with SHCC manager on overall operations processes protocols

74

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Triggers

bull

bull

LTC ndash ndash ndash

Difficulty obtaining hospital discharges for LTC patients Achieved and hotline operational (Note ndash hotline also coordinates connections to infection preventioncontrol MDH Health Regulation Division palliative care consultations and can trigger strike team evaluation staffing support transfer support)

ICU ndash ndash ndash

lt 10 ICU beds available statewide Request from MHA or a coalition due to difficulty coordinating destinations Further triggers for engagement of clinician at request or when no ICU bedsavailable for reasonable match

75

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Other uses considerations

bull Matching to EMS transport services bull Patient ICU transfer considerations ndash Need for higher level of care ndash first priority ndash ECMO ventilators etc

bull Patients presenting to facility that lacks appropriate resources atbaseline

ndash

ndash

Load balancing ndash second priority bull Convalescent patients bull

bull

Intubated and stable patients (regional ndash if significant capacity under-utilized) Riskbenefit considerations

Resource movement ndash eg ventilators (vs anesthesia machines) or staff (virtual or in-person)

76

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Question amp Answer

77

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Contact Us

asprtraciehhsgov 1-844-5-TRACIE askasprtraciehhsgov

78

  • Developing a Healthcare Coalition Pediatric Surge Annex
  • ASPR TRACIE Three Domains
  • Resources
  • Overview of AAP and Pediatric Centers of Excellence
  • Overview of AAP and Pediatric Centers of Excellence
  • Executive Summary
  • MOCCs Problem Statement
  • A MOCC Aims to
  • MOCCs Concept
  • MOCCs | General Activity Summary
  • MOCCs Toolkit
  • Deanna Dahl-Grove MD FAAP Associate Professor Pediatric Emergency Medicine Rainbow Babies and Childrenrsquos Hospital Member AAP CoDPR Executive Committee13
  • Western Washington MOCC
  • King County LTCF Outbreak
  • Single LTCF - Single Hospital
  • Medical Operations Coordinating Cell
  • Regional COVID Coordinating Center ndash Western Washington
  • Two Surveillance Pillars of the RC3
  • Two Coordination Pillars of the RC3
  • Emergency Response Platform - Microsoft
  • Emergency Response Platform - Microsoft
  • Christopher Newton MD13Associate Professor of Surgery Division of Pediatric Surgery Director of Trauma Care UCSF Benioff Childrenrsquos Hospital Oakland13
  • Michiganrsquos Healthcare Preparedness Program
  • Michigan COVID-19
  • Michigan COVID-19
  • Detroit vs New York City
  • Detroit vs New York City
  • Michigan Healthcare Surge Strategy Goal
  • Michigan Healthcare Surge Strategy Components
  • Relief Hospitals vs Alternate Care Sites
  • Relief Hospital ldquoAskrdquo
  • Relief Hospitals and Patient Redistribution
  • Statewide Inter-Hospital Coordination Unit
  • MOCCs and Patient Redistribution
  • EMResource Relief Hospital Participation
  • MOCC-Facilitated vs Direct Contact Transfers
  • Patient Redistribution ndash 5 Key Elements
  • Relief Hospital Recruitment Challenges
  • Michigan Patient Transfers (41 to 420)
  • MOCCs in Michigan
  • Summary
  • Sarita Chung MD FAAP13Director of Disaster Preparedness Division of Emergency Medicine Childrenrsquos Hospital Boston Member American Academy of Pediatrics (AAP) Council on Disaster Preparedness and Recovery13
  • Regional Disaster Response in Texas Implementation of the RMOC Concept
  • Introduction
  • The Texas Trauma System
  • EHC System Complex Problem Solving
  • 911 Commission
  • Our Experience
  • Managing Wide-Scale Disasters
  • Acute Health Care SystemPublic Health Emergency Management
  • Problems Common to DisastersMust have a credible and workable solution to each of these problemsmdashif we are to improve disaster response
  • MEDCOM
  • How to Integrate Disaster Acute Care and Public Health Systems
  • Regional Medical Operations Center(RMOC)
  • Regional Medical Operations Center
  • Feasible Plan Must work in real world conditions
  • RMOC Abilities and Advantages
  • RMOC Response and Function to COVID-19
  • STRAC Report
  • STRAC Report
  • STRAC Report
  • Weekly COVID-19 Update
  • RMOCsMobile Drive Through COVID-19 Testing over 268000 Square Miles
  • Hot Spot Evaluation and Coordination
  • RMOC Function in COVID-19 Response
  • Moderator Roundtable
  • Los Angeles (LA) County Medical Operations Coordination Cell (MOCC)
  • Los Angeles County and Region I
  • Normal Operations vs Emergency and DisasterResponse
  • Keys to Success
  • Moderator Roundtable
  • Minnesota SHCC
  • Referrals and Transfers
  • Staffing
  • Triggers
  • Other uses considerations
  • Question amp Answer
  • Contact Us

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Keys to Success

bull 247 Base of Operationsbull Communicationsndash Telephony Radio Internet ReddiNet

bull DOC Room to expand operation during disasterbull Information System to document and analyze all lines

of businessbull Trained and talented staffbull Planning and exercise

70

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

John Hick MD Hennepin Healthcare MN

UnclassifiedFor Public Use 71

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Minnesota SHCC bull Statewide Healthcare Coordination Centerbull Located at State EOC as well as virtual ndash roughly

40 people directly engaged including regionalleads

bull Joint MDH HSEM MHA 8 regional MN coalitionconstruct

bull Main areas of planning responsendash ndash ndash ndash ndash

Referrals and transfers Alternate care sites Long term care ndash reactive and proactive PPE policy and acquisition Ventilator medical supply acquisition

72

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Referrals and Transfers bull Single phone number for LTC issues including hospital discharge and

COVID + patient support (eg assisted living transfer to COVID +designated SNF)

bull Co-located with SEOC public hotline but different staffing numbers bull Single (separate) phone number for ICU referrals ndash Mainly for greater MN but also inter-metro ndash Awareness of resources on MnTrac and real-time health system

information ndash Also provides direct connection to critical care consultation ndash May also be used to make triage decisions if referral needed and

no resources available (care-in-place recommendations) ndash May also be used to distribute load

73

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Staffing bull

bull

bull

bull

Call-taker ndash Medical background preferred ndash ndash

Gatekeeper for referral to SME May connect caller with resources and then referrals handled per usual

Shift Supervisor ndash ndash

Clinical background and experience with bed placement (eg house nursing supervisor) Manages information resource availability with facilities and more complicatedsituations

Clinician on-call ndash ndash

Critical care Contacts with each major health system critical care for ECMO and other resourceallocation situations

Unit supervisor ndash Works with SHCC manager on overall operations processes protocols

74

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Triggers

bull

bull

LTC ndash ndash ndash

Difficulty obtaining hospital discharges for LTC patients Achieved and hotline operational (Note ndash hotline also coordinates connections to infection preventioncontrol MDH Health Regulation Division palliative care consultations and can trigger strike team evaluation staffing support transfer support)

ICU ndash ndash ndash

lt 10 ICU beds available statewide Request from MHA or a coalition due to difficulty coordinating destinations Further triggers for engagement of clinician at request or when no ICU bedsavailable for reasonable match

75

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Other uses considerations

bull Matching to EMS transport services bull Patient ICU transfer considerations ndash Need for higher level of care ndash first priority ndash ECMO ventilators etc

bull Patients presenting to facility that lacks appropriate resources atbaseline

ndash

ndash

Load balancing ndash second priority bull Convalescent patients bull

bull

Intubated and stable patients (regional ndash if significant capacity under-utilized) Riskbenefit considerations

Resource movement ndash eg ventilators (vs anesthesia machines) or staff (virtual or in-person)

76

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Question amp Answer

77

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Contact Us

asprtraciehhsgov 1-844-5-TRACIE askasprtraciehhsgov

78

  • Developing a Healthcare Coalition Pediatric Surge Annex
  • ASPR TRACIE Three Domains
  • Resources
  • Overview of AAP and Pediatric Centers of Excellence
  • Overview of AAP and Pediatric Centers of Excellence
  • Executive Summary
  • MOCCs Problem Statement
  • A MOCC Aims to
  • MOCCs Concept
  • MOCCs | General Activity Summary
  • MOCCs Toolkit
  • Deanna Dahl-Grove MD FAAP Associate Professor Pediatric Emergency Medicine Rainbow Babies and Childrenrsquos Hospital Member AAP CoDPR Executive Committee13
  • Western Washington MOCC
  • King County LTCF Outbreak
  • Single LTCF - Single Hospital
  • Medical Operations Coordinating Cell
  • Regional COVID Coordinating Center ndash Western Washington
  • Two Surveillance Pillars of the RC3
  • Two Coordination Pillars of the RC3
  • Emergency Response Platform - Microsoft
  • Emergency Response Platform - Microsoft
  • Christopher Newton MD13Associate Professor of Surgery Division of Pediatric Surgery Director of Trauma Care UCSF Benioff Childrenrsquos Hospital Oakland13
  • Michiganrsquos Healthcare Preparedness Program
  • Michigan COVID-19
  • Michigan COVID-19
  • Detroit vs New York City
  • Detroit vs New York City
  • Michigan Healthcare Surge Strategy Goal
  • Michigan Healthcare Surge Strategy Components
  • Relief Hospitals vs Alternate Care Sites
  • Relief Hospital ldquoAskrdquo
  • Relief Hospitals and Patient Redistribution
  • Statewide Inter-Hospital Coordination Unit
  • MOCCs and Patient Redistribution
  • EMResource Relief Hospital Participation
  • MOCC-Facilitated vs Direct Contact Transfers
  • Patient Redistribution ndash 5 Key Elements
  • Relief Hospital Recruitment Challenges
  • Michigan Patient Transfers (41 to 420)
  • MOCCs in Michigan
  • Summary
  • Sarita Chung MD FAAP13Director of Disaster Preparedness Division of Emergency Medicine Childrenrsquos Hospital Boston Member American Academy of Pediatrics (AAP) Council on Disaster Preparedness and Recovery13
  • Regional Disaster Response in Texas Implementation of the RMOC Concept
  • Introduction
  • The Texas Trauma System
  • EHC System Complex Problem Solving
  • 911 Commission
  • Our Experience
  • Managing Wide-Scale Disasters
  • Acute Health Care SystemPublic Health Emergency Management
  • Problems Common to DisastersMust have a credible and workable solution to each of these problemsmdashif we are to improve disaster response
  • MEDCOM
  • How to Integrate Disaster Acute Care and Public Health Systems
  • Regional Medical Operations Center(RMOC)
  • Regional Medical Operations Center
  • Feasible Plan Must work in real world conditions
  • RMOC Abilities and Advantages
  • RMOC Response and Function to COVID-19
  • STRAC Report
  • STRAC Report
  • STRAC Report
  • Weekly COVID-19 Update
  • RMOCsMobile Drive Through COVID-19 Testing over 268000 Square Miles
  • Hot Spot Evaluation and Coordination
  • RMOC Function in COVID-19 Response
  • Moderator Roundtable
  • Los Angeles (LA) County Medical Operations Coordination Cell (MOCC)
  • Los Angeles County and Region I
  • Normal Operations vs Emergency and DisasterResponse
  • Keys to Success
  • Moderator Roundtable
  • Minnesota SHCC
  • Referrals and Transfers
  • Staffing
  • Triggers
  • Other uses considerations
  • Question amp Answer
  • Contact Us

UnclassifiedFor Public Use

TRACIE HEALTHCARE EMERGENCY PREPAREDNESS

INFORMATION GATEWAY

ASPR ASSISTANT SECRETARY ~-OR

PREPAREDNES S AND RESPONSE

John Hick MD Hennepin Healthcare MN

UnclassifiedFor Public Use 71

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Minnesota SHCC bull Statewide Healthcare Coordination Centerbull Located at State EOC as well as virtual ndash roughly

40 people directly engaged including regionalleads

bull Joint MDH HSEM MHA 8 regional MN coalitionconstruct

bull Main areas of planning responsendash ndash ndash ndash ndash

Referrals and transfers Alternate care sites Long term care ndash reactive and proactive PPE policy and acquisition Ventilator medical supply acquisition

72

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Referrals and Transfers bull Single phone number for LTC issues including hospital discharge and

COVID + patient support (eg assisted living transfer to COVID +designated SNF)

bull Co-located with SEOC public hotline but different staffing numbers bull Single (separate) phone number for ICU referrals ndash Mainly for greater MN but also inter-metro ndash Awareness of resources on MnTrac and real-time health system

information ndash Also provides direct connection to critical care consultation ndash May also be used to make triage decisions if referral needed and

no resources available (care-in-place recommendations) ndash May also be used to distribute load

73

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Staffing bull

bull

bull

bull

Call-taker ndash Medical background preferred ndash ndash

Gatekeeper for referral to SME May connect caller with resources and then referrals handled per usual

Shift Supervisor ndash ndash

Clinical background and experience with bed placement (eg house nursing supervisor) Manages information resource availability with facilities and more complicatedsituations

Clinician on-call ndash ndash

Critical care Contacts with each major health system critical care for ECMO and other resourceallocation situations

Unit supervisor ndash Works with SHCC manager on overall operations processes protocols

74

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Triggers

bull

bull

LTC ndash ndash ndash

Difficulty obtaining hospital discharges for LTC patients Achieved and hotline operational (Note ndash hotline also coordinates connections to infection preventioncontrol MDH Health Regulation Division palliative care consultations and can trigger strike team evaluation staffing support transfer support)

ICU ndash ndash ndash

lt 10 ICU beds available statewide Request from MHA or a coalition due to difficulty coordinating destinations Further triggers for engagement of clinician at request or when no ICU bedsavailable for reasonable match

75

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Other uses considerations

bull Matching to EMS transport services bull Patient ICU transfer considerations ndash Need for higher level of care ndash first priority ndash ECMO ventilators etc

bull Patients presenting to facility that lacks appropriate resources atbaseline

ndash

ndash

Load balancing ndash second priority bull Convalescent patients bull

bull

Intubated and stable patients (regional ndash if significant capacity under-utilized) Riskbenefit considerations

Resource movement ndash eg ventilators (vs anesthesia machines) or staff (virtual or in-person)

76

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Question amp Answer

77

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Contact Us

asprtraciehhsgov 1-844-5-TRACIE askasprtraciehhsgov

78

  • Developing a Healthcare Coalition Pediatric Surge Annex
  • ASPR TRACIE Three Domains
  • Resources
  • Overview of AAP and Pediatric Centers of Excellence
  • Overview of AAP and Pediatric Centers of Excellence
  • Executive Summary
  • MOCCs Problem Statement
  • A MOCC Aims to
  • MOCCs Concept
  • MOCCs | General Activity Summary
  • MOCCs Toolkit
  • Deanna Dahl-Grove MD FAAP Associate Professor Pediatric Emergency Medicine Rainbow Babies and Childrenrsquos Hospital Member AAP CoDPR Executive Committee13
  • Western Washington MOCC
  • King County LTCF Outbreak
  • Single LTCF - Single Hospital
  • Medical Operations Coordinating Cell
  • Regional COVID Coordinating Center ndash Western Washington
  • Two Surveillance Pillars of the RC3
  • Two Coordination Pillars of the RC3
  • Emergency Response Platform - Microsoft
  • Emergency Response Platform - Microsoft
  • Christopher Newton MD13Associate Professor of Surgery Division of Pediatric Surgery Director of Trauma Care UCSF Benioff Childrenrsquos Hospital Oakland13
  • Michiganrsquos Healthcare Preparedness Program
  • Michigan COVID-19
  • Michigan COVID-19
  • Detroit vs New York City
  • Detroit vs New York City
  • Michigan Healthcare Surge Strategy Goal
  • Michigan Healthcare Surge Strategy Components
  • Relief Hospitals vs Alternate Care Sites
  • Relief Hospital ldquoAskrdquo
  • Relief Hospitals and Patient Redistribution
  • Statewide Inter-Hospital Coordination Unit
  • MOCCs and Patient Redistribution
  • EMResource Relief Hospital Participation
  • MOCC-Facilitated vs Direct Contact Transfers
  • Patient Redistribution ndash 5 Key Elements
  • Relief Hospital Recruitment Challenges
  • Michigan Patient Transfers (41 to 420)
  • MOCCs in Michigan
  • Summary
  • Sarita Chung MD FAAP13Director of Disaster Preparedness Division of Emergency Medicine Childrenrsquos Hospital Boston Member American Academy of Pediatrics (AAP) Council on Disaster Preparedness and Recovery13
  • Regional Disaster Response in Texas Implementation of the RMOC Concept
  • Introduction
  • The Texas Trauma System
  • EHC System Complex Problem Solving
  • 911 Commission
  • Our Experience
  • Managing Wide-Scale Disasters
  • Acute Health Care SystemPublic Health Emergency Management
  • Problems Common to DisastersMust have a credible and workable solution to each of these problemsmdashif we are to improve disaster response
  • MEDCOM
  • How to Integrate Disaster Acute Care and Public Health Systems
  • Regional Medical Operations Center(RMOC)
  • Regional Medical Operations Center
  • Feasible Plan Must work in real world conditions
  • RMOC Abilities and Advantages
  • RMOC Response and Function to COVID-19
  • STRAC Report
  • STRAC Report
  • STRAC Report
  • Weekly COVID-19 Update
  • RMOCsMobile Drive Through COVID-19 Testing over 268000 Square Miles
  • Hot Spot Evaluation and Coordination
  • RMOC Function in COVID-19 Response
  • Moderator Roundtable
  • Los Angeles (LA) County Medical Operations Coordination Cell (MOCC)
  • Los Angeles County and Region I
  • Normal Operations vs Emergency and DisasterResponse
  • Keys to Success
  • Moderator Roundtable
  • Minnesota SHCC
  • Referrals and Transfers
  • Staffing
  • Triggers
  • Other uses considerations
  • Question amp Answer
  • Contact Us

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Minnesota SHCC bull Statewide Healthcare Coordination Centerbull Located at State EOC as well as virtual ndash roughly

40 people directly engaged including regionalleads

bull Joint MDH HSEM MHA 8 regional MN coalitionconstruct

bull Main areas of planning responsendash ndash ndash ndash ndash

Referrals and transfers Alternate care sites Long term care ndash reactive and proactive PPE policy and acquisition Ventilator medical supply acquisition

72

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Referrals and Transfers bull Single phone number for LTC issues including hospital discharge and

COVID + patient support (eg assisted living transfer to COVID +designated SNF)

bull Co-located with SEOC public hotline but different staffing numbers bull Single (separate) phone number for ICU referrals ndash Mainly for greater MN but also inter-metro ndash Awareness of resources on MnTrac and real-time health system

information ndash Also provides direct connection to critical care consultation ndash May also be used to make triage decisions if referral needed and

no resources available (care-in-place recommendations) ndash May also be used to distribute load

73

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Staffing bull

bull

bull

bull

Call-taker ndash Medical background preferred ndash ndash

Gatekeeper for referral to SME May connect caller with resources and then referrals handled per usual

Shift Supervisor ndash ndash

Clinical background and experience with bed placement (eg house nursing supervisor) Manages information resource availability with facilities and more complicatedsituations

Clinician on-call ndash ndash

Critical care Contacts with each major health system critical care for ECMO and other resourceallocation situations

Unit supervisor ndash Works with SHCC manager on overall operations processes protocols

74

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Triggers

bull

bull

LTC ndash ndash ndash

Difficulty obtaining hospital discharges for LTC patients Achieved and hotline operational (Note ndash hotline also coordinates connections to infection preventioncontrol MDH Health Regulation Division palliative care consultations and can trigger strike team evaluation staffing support transfer support)

ICU ndash ndash ndash

lt 10 ICU beds available statewide Request from MHA or a coalition due to difficulty coordinating destinations Further triggers for engagement of clinician at request or when no ICU bedsavailable for reasonable match

75

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Other uses considerations

bull Matching to EMS transport services bull Patient ICU transfer considerations ndash Need for higher level of care ndash first priority ndash ECMO ventilators etc

bull Patients presenting to facility that lacks appropriate resources atbaseline

ndash

ndash

Load balancing ndash second priority bull Convalescent patients bull

bull

Intubated and stable patients (regional ndash if significant capacity under-utilized) Riskbenefit considerations

Resource movement ndash eg ventilators (vs anesthesia machines) or staff (virtual or in-person)

76

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Question amp Answer

77

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Contact Us

asprtraciehhsgov 1-844-5-TRACIE askasprtraciehhsgov

78

  • Developing a Healthcare Coalition Pediatric Surge Annex
  • ASPR TRACIE Three Domains
  • Resources
  • Overview of AAP and Pediatric Centers of Excellence
  • Overview of AAP and Pediatric Centers of Excellence
  • Executive Summary
  • MOCCs Problem Statement
  • A MOCC Aims to
  • MOCCs Concept
  • MOCCs | General Activity Summary
  • MOCCs Toolkit
  • Deanna Dahl-Grove MD FAAP Associate Professor Pediatric Emergency Medicine Rainbow Babies and Childrenrsquos Hospital Member AAP CoDPR Executive Committee13
  • Western Washington MOCC
  • King County LTCF Outbreak
  • Single LTCF - Single Hospital
  • Medical Operations Coordinating Cell
  • Regional COVID Coordinating Center ndash Western Washington
  • Two Surveillance Pillars of the RC3
  • Two Coordination Pillars of the RC3
  • Emergency Response Platform - Microsoft
  • Emergency Response Platform - Microsoft
  • Christopher Newton MD13Associate Professor of Surgery Division of Pediatric Surgery Director of Trauma Care UCSF Benioff Childrenrsquos Hospital Oakland13
  • Michiganrsquos Healthcare Preparedness Program
  • Michigan COVID-19
  • Michigan COVID-19
  • Detroit vs New York City
  • Detroit vs New York City
  • Michigan Healthcare Surge Strategy Goal
  • Michigan Healthcare Surge Strategy Components
  • Relief Hospitals vs Alternate Care Sites
  • Relief Hospital ldquoAskrdquo
  • Relief Hospitals and Patient Redistribution
  • Statewide Inter-Hospital Coordination Unit
  • MOCCs and Patient Redistribution
  • EMResource Relief Hospital Participation
  • MOCC-Facilitated vs Direct Contact Transfers
  • Patient Redistribution ndash 5 Key Elements
  • Relief Hospital Recruitment Challenges
  • Michigan Patient Transfers (41 to 420)
  • MOCCs in Michigan
  • Summary
  • Sarita Chung MD FAAP13Director of Disaster Preparedness Division of Emergency Medicine Childrenrsquos Hospital Boston Member American Academy of Pediatrics (AAP) Council on Disaster Preparedness and Recovery13
  • Regional Disaster Response in Texas Implementation of the RMOC Concept
  • Introduction
  • The Texas Trauma System
  • EHC System Complex Problem Solving
  • 911 Commission
  • Our Experience
  • Managing Wide-Scale Disasters
  • Acute Health Care SystemPublic Health Emergency Management
  • Problems Common to DisastersMust have a credible and workable solution to each of these problemsmdashif we are to improve disaster response
  • MEDCOM
  • How to Integrate Disaster Acute Care and Public Health Systems
  • Regional Medical Operations Center(RMOC)
  • Regional Medical Operations Center
  • Feasible Plan Must work in real world conditions
  • RMOC Abilities and Advantages
  • RMOC Response and Function to COVID-19
  • STRAC Report
  • STRAC Report
  • STRAC Report
  • Weekly COVID-19 Update
  • RMOCsMobile Drive Through COVID-19 Testing over 268000 Square Miles
  • Hot Spot Evaluation and Coordination
  • RMOC Function in COVID-19 Response
  • Moderator Roundtable
  • Los Angeles (LA) County Medical Operations Coordination Cell (MOCC)
  • Los Angeles County and Region I
  • Normal Operations vs Emergency and DisasterResponse
  • Keys to Success
  • Moderator Roundtable
  • Minnesota SHCC
  • Referrals and Transfers
  • Staffing
  • Triggers
  • Other uses considerations
  • Question amp Answer
  • Contact Us

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Referrals and Transfers bull Single phone number for LTC issues including hospital discharge and

COVID + patient support (eg assisted living transfer to COVID +designated SNF)

bull Co-located with SEOC public hotline but different staffing numbers bull Single (separate) phone number for ICU referrals ndash Mainly for greater MN but also inter-metro ndash Awareness of resources on MnTrac and real-time health system

information ndash Also provides direct connection to critical care consultation ndash May also be used to make triage decisions if referral needed and

no resources available (care-in-place recommendations) ndash May also be used to distribute load

73

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Staffing bull

bull

bull

bull

Call-taker ndash Medical background preferred ndash ndash

Gatekeeper for referral to SME May connect caller with resources and then referrals handled per usual

Shift Supervisor ndash ndash

Clinical background and experience with bed placement (eg house nursing supervisor) Manages information resource availability with facilities and more complicatedsituations

Clinician on-call ndash ndash

Critical care Contacts with each major health system critical care for ECMO and other resourceallocation situations

Unit supervisor ndash Works with SHCC manager on overall operations processes protocols

74

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Triggers

bull

bull

LTC ndash ndash ndash

Difficulty obtaining hospital discharges for LTC patients Achieved and hotline operational (Note ndash hotline also coordinates connections to infection preventioncontrol MDH Health Regulation Division palliative care consultations and can trigger strike team evaluation staffing support transfer support)

ICU ndash ndash ndash

lt 10 ICU beds available statewide Request from MHA or a coalition due to difficulty coordinating destinations Further triggers for engagement of clinician at request or when no ICU bedsavailable for reasonable match

75

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Other uses considerations

bull Matching to EMS transport services bull Patient ICU transfer considerations ndash Need for higher level of care ndash first priority ndash ECMO ventilators etc

bull Patients presenting to facility that lacks appropriate resources atbaseline

ndash

ndash

Load balancing ndash second priority bull Convalescent patients bull

bull

Intubated and stable patients (regional ndash if significant capacity under-utilized) Riskbenefit considerations

Resource movement ndash eg ventilators (vs anesthesia machines) or staff (virtual or in-person)

76

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Question amp Answer

77

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Contact Us

asprtraciehhsgov 1-844-5-TRACIE askasprtraciehhsgov

78

  • Developing a Healthcare Coalition Pediatric Surge Annex
  • ASPR TRACIE Three Domains
  • Resources
  • Overview of AAP and Pediatric Centers of Excellence
  • Overview of AAP and Pediatric Centers of Excellence
  • Executive Summary
  • MOCCs Problem Statement
  • A MOCC Aims to
  • MOCCs Concept
  • MOCCs | General Activity Summary
  • MOCCs Toolkit
  • Deanna Dahl-Grove MD FAAP Associate Professor Pediatric Emergency Medicine Rainbow Babies and Childrenrsquos Hospital Member AAP CoDPR Executive Committee13
  • Western Washington MOCC
  • King County LTCF Outbreak
  • Single LTCF - Single Hospital
  • Medical Operations Coordinating Cell
  • Regional COVID Coordinating Center ndash Western Washington
  • Two Surveillance Pillars of the RC3
  • Two Coordination Pillars of the RC3
  • Emergency Response Platform - Microsoft
  • Emergency Response Platform - Microsoft
  • Christopher Newton MD13Associate Professor of Surgery Division of Pediatric Surgery Director of Trauma Care UCSF Benioff Childrenrsquos Hospital Oakland13
  • Michiganrsquos Healthcare Preparedness Program
  • Michigan COVID-19
  • Michigan COVID-19
  • Detroit vs New York City
  • Detroit vs New York City
  • Michigan Healthcare Surge Strategy Goal
  • Michigan Healthcare Surge Strategy Components
  • Relief Hospitals vs Alternate Care Sites
  • Relief Hospital ldquoAskrdquo
  • Relief Hospitals and Patient Redistribution
  • Statewide Inter-Hospital Coordination Unit
  • MOCCs and Patient Redistribution
  • EMResource Relief Hospital Participation
  • MOCC-Facilitated vs Direct Contact Transfers
  • Patient Redistribution ndash 5 Key Elements
  • Relief Hospital Recruitment Challenges
  • Michigan Patient Transfers (41 to 420)
  • MOCCs in Michigan
  • Summary
  • Sarita Chung MD FAAP13Director of Disaster Preparedness Division of Emergency Medicine Childrenrsquos Hospital Boston Member American Academy of Pediatrics (AAP) Council on Disaster Preparedness and Recovery13
  • Regional Disaster Response in Texas Implementation of the RMOC Concept
  • Introduction
  • The Texas Trauma System
  • EHC System Complex Problem Solving
  • 911 Commission
  • Our Experience
  • Managing Wide-Scale Disasters
  • Acute Health Care SystemPublic Health Emergency Management
  • Problems Common to DisastersMust have a credible and workable solution to each of these problemsmdashif we are to improve disaster response
  • MEDCOM
  • How to Integrate Disaster Acute Care and Public Health Systems
  • Regional Medical Operations Center(RMOC)
  • Regional Medical Operations Center
  • Feasible Plan Must work in real world conditions
  • RMOC Abilities and Advantages
  • RMOC Response and Function to COVID-19
  • STRAC Report
  • STRAC Report
  • STRAC Report
  • Weekly COVID-19 Update
  • RMOCsMobile Drive Through COVID-19 Testing over 268000 Square Miles
  • Hot Spot Evaluation and Coordination
  • RMOC Function in COVID-19 Response
  • Moderator Roundtable
  • Los Angeles (LA) County Medical Operations Coordination Cell (MOCC)
  • Los Angeles County and Region I
  • Normal Operations vs Emergency and DisasterResponse
  • Keys to Success
  • Moderator Roundtable
  • Minnesota SHCC
  • Referrals and Transfers
  • Staffing
  • Triggers
  • Other uses considerations
  • Question amp Answer
  • Contact Us

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Staffing bull

bull

bull

bull

Call-taker ndash Medical background preferred ndash ndash

Gatekeeper for referral to SME May connect caller with resources and then referrals handled per usual

Shift Supervisor ndash ndash

Clinical background and experience with bed placement (eg house nursing supervisor) Manages information resource availability with facilities and more complicatedsituations

Clinician on-call ndash ndash

Critical care Contacts with each major health system critical care for ECMO and other resourceallocation situations

Unit supervisor ndash Works with SHCC manager on overall operations processes protocols

74

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Triggers

bull

bull

LTC ndash ndash ndash

Difficulty obtaining hospital discharges for LTC patients Achieved and hotline operational (Note ndash hotline also coordinates connections to infection preventioncontrol MDH Health Regulation Division palliative care consultations and can trigger strike team evaluation staffing support transfer support)

ICU ndash ndash ndash

lt 10 ICU beds available statewide Request from MHA or a coalition due to difficulty coordinating destinations Further triggers for engagement of clinician at request or when no ICU bedsavailable for reasonable match

75

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Other uses considerations

bull Matching to EMS transport services bull Patient ICU transfer considerations ndash Need for higher level of care ndash first priority ndash ECMO ventilators etc

bull Patients presenting to facility that lacks appropriate resources atbaseline

ndash

ndash

Load balancing ndash second priority bull Convalescent patients bull

bull

Intubated and stable patients (regional ndash if significant capacity under-utilized) Riskbenefit considerations

Resource movement ndash eg ventilators (vs anesthesia machines) or staff (virtual or in-person)

76

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Question amp Answer

77

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Contact Us

asprtraciehhsgov 1-844-5-TRACIE askasprtraciehhsgov

78

  • Developing a Healthcare Coalition Pediatric Surge Annex
  • ASPR TRACIE Three Domains
  • Resources
  • Overview of AAP and Pediatric Centers of Excellence
  • Overview of AAP and Pediatric Centers of Excellence
  • Executive Summary
  • MOCCs Problem Statement
  • A MOCC Aims to
  • MOCCs Concept
  • MOCCs | General Activity Summary
  • MOCCs Toolkit
  • Deanna Dahl-Grove MD FAAP Associate Professor Pediatric Emergency Medicine Rainbow Babies and Childrenrsquos Hospital Member AAP CoDPR Executive Committee13
  • Western Washington MOCC
  • King County LTCF Outbreak
  • Single LTCF - Single Hospital
  • Medical Operations Coordinating Cell
  • Regional COVID Coordinating Center ndash Western Washington
  • Two Surveillance Pillars of the RC3
  • Two Coordination Pillars of the RC3
  • Emergency Response Platform - Microsoft
  • Emergency Response Platform - Microsoft
  • Christopher Newton MD13Associate Professor of Surgery Division of Pediatric Surgery Director of Trauma Care UCSF Benioff Childrenrsquos Hospital Oakland13
  • Michiganrsquos Healthcare Preparedness Program
  • Michigan COVID-19
  • Michigan COVID-19
  • Detroit vs New York City
  • Detroit vs New York City
  • Michigan Healthcare Surge Strategy Goal
  • Michigan Healthcare Surge Strategy Components
  • Relief Hospitals vs Alternate Care Sites
  • Relief Hospital ldquoAskrdquo
  • Relief Hospitals and Patient Redistribution
  • Statewide Inter-Hospital Coordination Unit
  • MOCCs and Patient Redistribution
  • EMResource Relief Hospital Participation
  • MOCC-Facilitated vs Direct Contact Transfers
  • Patient Redistribution ndash 5 Key Elements
  • Relief Hospital Recruitment Challenges
  • Michigan Patient Transfers (41 to 420)
  • MOCCs in Michigan
  • Summary
  • Sarita Chung MD FAAP13Director of Disaster Preparedness Division of Emergency Medicine Childrenrsquos Hospital Boston Member American Academy of Pediatrics (AAP) Council on Disaster Preparedness and Recovery13
  • Regional Disaster Response in Texas Implementation of the RMOC Concept
  • Introduction
  • The Texas Trauma System
  • EHC System Complex Problem Solving
  • 911 Commission
  • Our Experience
  • Managing Wide-Scale Disasters
  • Acute Health Care SystemPublic Health Emergency Management
  • Problems Common to DisastersMust have a credible and workable solution to each of these problemsmdashif we are to improve disaster response
  • MEDCOM
  • How to Integrate Disaster Acute Care and Public Health Systems
  • Regional Medical Operations Center(RMOC)
  • Regional Medical Operations Center
  • Feasible Plan Must work in real world conditions
  • RMOC Abilities and Advantages
  • RMOC Response and Function to COVID-19
  • STRAC Report
  • STRAC Report
  • STRAC Report
  • Weekly COVID-19 Update
  • RMOCsMobile Drive Through COVID-19 Testing over 268000 Square Miles
  • Hot Spot Evaluation and Coordination
  • RMOC Function in COVID-19 Response
  • Moderator Roundtable
  • Los Angeles (LA) County Medical Operations Coordination Cell (MOCC)
  • Los Angeles County and Region I
  • Normal Operations vs Emergency and DisasterResponse
  • Keys to Success
  • Moderator Roundtable
  • Minnesota SHCC
  • Referrals and Transfers
  • Staffing
  • Triggers
  • Other uses considerations
  • Question amp Answer
  • Contact Us

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Triggers

bull

bull

LTC ndash ndash ndash

Difficulty obtaining hospital discharges for LTC patients Achieved and hotline operational (Note ndash hotline also coordinates connections to infection preventioncontrol MDH Health Regulation Division palliative care consultations and can trigger strike team evaluation staffing support transfer support)

ICU ndash ndash ndash

lt 10 ICU beds available statewide Request from MHA or a coalition due to difficulty coordinating destinations Further triggers for engagement of clinician at request or when no ICU bedsavailable for reasonable match

75

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Other uses considerations

bull Matching to EMS transport services bull Patient ICU transfer considerations ndash Need for higher level of care ndash first priority ndash ECMO ventilators etc

bull Patients presenting to facility that lacks appropriate resources atbaseline

ndash

ndash

Load balancing ndash second priority bull Convalescent patients bull

bull

Intubated and stable patients (regional ndash if significant capacity under-utilized) Riskbenefit considerations

Resource movement ndash eg ventilators (vs anesthesia machines) or staff (virtual or in-person)

76

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Question amp Answer

77

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Contact Us

asprtraciehhsgov 1-844-5-TRACIE askasprtraciehhsgov

78

  • Developing a Healthcare Coalition Pediatric Surge Annex
  • ASPR TRACIE Three Domains
  • Resources
  • Overview of AAP and Pediatric Centers of Excellence
  • Overview of AAP and Pediatric Centers of Excellence
  • Executive Summary
  • MOCCs Problem Statement
  • A MOCC Aims to
  • MOCCs Concept
  • MOCCs | General Activity Summary
  • MOCCs Toolkit
  • Deanna Dahl-Grove MD FAAP Associate Professor Pediatric Emergency Medicine Rainbow Babies and Childrenrsquos Hospital Member AAP CoDPR Executive Committee13
  • Western Washington MOCC
  • King County LTCF Outbreak
  • Single LTCF - Single Hospital
  • Medical Operations Coordinating Cell
  • Regional COVID Coordinating Center ndash Western Washington
  • Two Surveillance Pillars of the RC3
  • Two Coordination Pillars of the RC3
  • Emergency Response Platform - Microsoft
  • Emergency Response Platform - Microsoft
  • Christopher Newton MD13Associate Professor of Surgery Division of Pediatric Surgery Director of Trauma Care UCSF Benioff Childrenrsquos Hospital Oakland13
  • Michiganrsquos Healthcare Preparedness Program
  • Michigan COVID-19
  • Michigan COVID-19
  • Detroit vs New York City
  • Detroit vs New York City
  • Michigan Healthcare Surge Strategy Goal
  • Michigan Healthcare Surge Strategy Components
  • Relief Hospitals vs Alternate Care Sites
  • Relief Hospital ldquoAskrdquo
  • Relief Hospitals and Patient Redistribution
  • Statewide Inter-Hospital Coordination Unit
  • MOCCs and Patient Redistribution
  • EMResource Relief Hospital Participation
  • MOCC-Facilitated vs Direct Contact Transfers
  • Patient Redistribution ndash 5 Key Elements
  • Relief Hospital Recruitment Challenges
  • Michigan Patient Transfers (41 to 420)
  • MOCCs in Michigan
  • Summary
  • Sarita Chung MD FAAP13Director of Disaster Preparedness Division of Emergency Medicine Childrenrsquos Hospital Boston Member American Academy of Pediatrics (AAP) Council on Disaster Preparedness and Recovery13
  • Regional Disaster Response in Texas Implementation of the RMOC Concept
  • Introduction
  • The Texas Trauma System
  • EHC System Complex Problem Solving
  • 911 Commission
  • Our Experience
  • Managing Wide-Scale Disasters
  • Acute Health Care SystemPublic Health Emergency Management
  • Problems Common to DisastersMust have a credible and workable solution to each of these problemsmdashif we are to improve disaster response
  • MEDCOM
  • How to Integrate Disaster Acute Care and Public Health Systems
  • Regional Medical Operations Center(RMOC)
  • Regional Medical Operations Center
  • Feasible Plan Must work in real world conditions
  • RMOC Abilities and Advantages
  • RMOC Response and Function to COVID-19
  • STRAC Report
  • STRAC Report
  • STRAC Report
  • Weekly COVID-19 Update
  • RMOCsMobile Drive Through COVID-19 Testing over 268000 Square Miles
  • Hot Spot Evaluation and Coordination
  • RMOC Function in COVID-19 Response
  • Moderator Roundtable
  • Los Angeles (LA) County Medical Operations Coordination Cell (MOCC)
  • Los Angeles County and Region I
  • Normal Operations vs Emergency and DisasterResponse
  • Keys to Success
  • Moderator Roundtable
  • Minnesota SHCC
  • Referrals and Transfers
  • Staffing
  • Triggers
  • Other uses considerations
  • Question amp Answer
  • Contact Us

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Other uses considerations

bull Matching to EMS transport services bull Patient ICU transfer considerations ndash Need for higher level of care ndash first priority ndash ECMO ventilators etc

bull Patients presenting to facility that lacks appropriate resources atbaseline

ndash

ndash

Load balancing ndash second priority bull Convalescent patients bull

bull

Intubated and stable patients (regional ndash if significant capacity under-utilized) Riskbenefit considerations

Resource movement ndash eg ventilators (vs anesthesia machines) or staff (virtual or in-person)

76

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Question amp Answer

77

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Contact Us

asprtraciehhsgov 1-844-5-TRACIE askasprtraciehhsgov

78

  • Developing a Healthcare Coalition Pediatric Surge Annex
  • ASPR TRACIE Three Domains
  • Resources
  • Overview of AAP and Pediatric Centers of Excellence
  • Overview of AAP and Pediatric Centers of Excellence
  • Executive Summary
  • MOCCs Problem Statement
  • A MOCC Aims to
  • MOCCs Concept
  • MOCCs | General Activity Summary
  • MOCCs Toolkit
  • Deanna Dahl-Grove MD FAAP Associate Professor Pediatric Emergency Medicine Rainbow Babies and Childrenrsquos Hospital Member AAP CoDPR Executive Committee13
  • Western Washington MOCC
  • King County LTCF Outbreak
  • Single LTCF - Single Hospital
  • Medical Operations Coordinating Cell
  • Regional COVID Coordinating Center ndash Western Washington
  • Two Surveillance Pillars of the RC3
  • Two Coordination Pillars of the RC3
  • Emergency Response Platform - Microsoft
  • Emergency Response Platform - Microsoft
  • Christopher Newton MD13Associate Professor of Surgery Division of Pediatric Surgery Director of Trauma Care UCSF Benioff Childrenrsquos Hospital Oakland13
  • Michiganrsquos Healthcare Preparedness Program
  • Michigan COVID-19
  • Michigan COVID-19
  • Detroit vs New York City
  • Detroit vs New York City
  • Michigan Healthcare Surge Strategy Goal
  • Michigan Healthcare Surge Strategy Components
  • Relief Hospitals vs Alternate Care Sites
  • Relief Hospital ldquoAskrdquo
  • Relief Hospitals and Patient Redistribution
  • Statewide Inter-Hospital Coordination Unit
  • MOCCs and Patient Redistribution
  • EMResource Relief Hospital Participation
  • MOCC-Facilitated vs Direct Contact Transfers
  • Patient Redistribution ndash 5 Key Elements
  • Relief Hospital Recruitment Challenges
  • Michigan Patient Transfers (41 to 420)
  • MOCCs in Michigan
  • Summary
  • Sarita Chung MD FAAP13Director of Disaster Preparedness Division of Emergency Medicine Childrenrsquos Hospital Boston Member American Academy of Pediatrics (AAP) Council on Disaster Preparedness and Recovery13
  • Regional Disaster Response in Texas Implementation of the RMOC Concept
  • Introduction
  • The Texas Trauma System
  • EHC System Complex Problem Solving
  • 911 Commission
  • Our Experience
  • Managing Wide-Scale Disasters
  • Acute Health Care SystemPublic Health Emergency Management
  • Problems Common to DisastersMust have a credible and workable solution to each of these problemsmdashif we are to improve disaster response
  • MEDCOM
  • How to Integrate Disaster Acute Care and Public Health Systems
  • Regional Medical Operations Center(RMOC)
  • Regional Medical Operations Center
  • Feasible Plan Must work in real world conditions
  • RMOC Abilities and Advantages
  • RMOC Response and Function to COVID-19
  • STRAC Report
  • STRAC Report
  • STRAC Report
  • Weekly COVID-19 Update
  • RMOCsMobile Drive Through COVID-19 Testing over 268000 Square Miles
  • Hot Spot Evaluation and Coordination
  • RMOC Function in COVID-19 Response
  • Moderator Roundtable
  • Los Angeles (LA) County Medical Operations Coordination Cell (MOCC)
  • Los Angeles County and Region I
  • Normal Operations vs Emergency and DisasterResponse
  • Keys to Success
  • Moderator Roundtable
  • Minnesota SHCC
  • Referrals and Transfers
  • Staffing
  • Triggers
  • Other uses considerations
  • Question amp Answer
  • Contact Us

UnclassifiedFor Public Use ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Question amp Answer

77

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Contact Us

asprtraciehhsgov 1-844-5-TRACIE askasprtraciehhsgov

78

  • Developing a Healthcare Coalition Pediatric Surge Annex
  • ASPR TRACIE Three Domains
  • Resources
  • Overview of AAP and Pediatric Centers of Excellence
  • Overview of AAP and Pediatric Centers of Excellence
  • Executive Summary
  • MOCCs Problem Statement
  • A MOCC Aims to
  • MOCCs Concept
  • MOCCs | General Activity Summary
  • MOCCs Toolkit
  • Deanna Dahl-Grove MD FAAP Associate Professor Pediatric Emergency Medicine Rainbow Babies and Childrenrsquos Hospital Member AAP CoDPR Executive Committee13
  • Western Washington MOCC
  • King County LTCF Outbreak
  • Single LTCF - Single Hospital
  • Medical Operations Coordinating Cell
  • Regional COVID Coordinating Center ndash Western Washington
  • Two Surveillance Pillars of the RC3
  • Two Coordination Pillars of the RC3
  • Emergency Response Platform - Microsoft
  • Emergency Response Platform - Microsoft
  • Christopher Newton MD13Associate Professor of Surgery Division of Pediatric Surgery Director of Trauma Care UCSF Benioff Childrenrsquos Hospital Oakland13
  • Michiganrsquos Healthcare Preparedness Program
  • Michigan COVID-19
  • Michigan COVID-19
  • Detroit vs New York City
  • Detroit vs New York City
  • Michigan Healthcare Surge Strategy Goal
  • Michigan Healthcare Surge Strategy Components
  • Relief Hospitals vs Alternate Care Sites
  • Relief Hospital ldquoAskrdquo
  • Relief Hospitals and Patient Redistribution
  • Statewide Inter-Hospital Coordination Unit
  • MOCCs and Patient Redistribution
  • EMResource Relief Hospital Participation
  • MOCC-Facilitated vs Direct Contact Transfers
  • Patient Redistribution ndash 5 Key Elements
  • Relief Hospital Recruitment Challenges
  • Michigan Patient Transfers (41 to 420)
  • MOCCs in Michigan
  • Summary
  • Sarita Chung MD FAAP13Director of Disaster Preparedness Division of Emergency Medicine Childrenrsquos Hospital Boston Member American Academy of Pediatrics (AAP) Council on Disaster Preparedness and Recovery13
  • Regional Disaster Response in Texas Implementation of the RMOC Concept
  • Introduction
  • The Texas Trauma System
  • EHC System Complex Problem Solving
  • 911 Commission
  • Our Experience
  • Managing Wide-Scale Disasters
  • Acute Health Care SystemPublic Health Emergency Management
  • Problems Common to DisastersMust have a credible and workable solution to each of these problemsmdashif we are to improve disaster response
  • MEDCOM
  • How to Integrate Disaster Acute Care and Public Health Systems
  • Regional Medical Operations Center(RMOC)
  • Regional Medical Operations Center
  • Feasible Plan Must work in real world conditions
  • RMOC Abilities and Advantages
  • RMOC Response and Function to COVID-19
  • STRAC Report
  • STRAC Report
  • STRAC Report
  • Weekly COVID-19 Update
  • RMOCsMobile Drive Through COVID-19 Testing over 268000 Square Miles
  • Hot Spot Evaluation and Coordination
  • RMOC Function in COVID-19 Response
  • Moderator Roundtable
  • Los Angeles (LA) County Medical Operations Coordination Cell (MOCC)
  • Los Angeles County and Region I
  • Normal Operations vs Emergency and DisasterResponse
  • Keys to Success
  • Moderator Roundtable
  • Minnesota SHCC
  • Referrals and Transfers
  • Staffing
  • Triggers
  • Other uses considerations
  • Question amp Answer
  • Contact Us

UnclassifiedFor Public Use -ASPR ANT bulllCatrtbull~ ~obull HUtTHCtH h oUGpound NC1 HpoundhHONpound~~ UIPAUDgt1111 ~NC UfPO~H INfORMATIO N GATEWAY

Contact Us

asprtraciehhsgov 1-844-5-TRACIE askasprtraciehhsgov

78

  • Developing a Healthcare Coalition Pediatric Surge Annex
  • ASPR TRACIE Three Domains
  • Resources
  • Overview of AAP and Pediatric Centers of Excellence
  • Overview of AAP and Pediatric Centers of Excellence
  • Executive Summary
  • MOCCs Problem Statement
  • A MOCC Aims to
  • MOCCs Concept
  • MOCCs | General Activity Summary
  • MOCCs Toolkit
  • Deanna Dahl-Grove MD FAAP Associate Professor Pediatric Emergency Medicine Rainbow Babies and Childrenrsquos Hospital Member AAP CoDPR Executive Committee13
  • Western Washington MOCC
  • King County LTCF Outbreak
  • Single LTCF - Single Hospital
  • Medical Operations Coordinating Cell
  • Regional COVID Coordinating Center ndash Western Washington
  • Two Surveillance Pillars of the RC3
  • Two Coordination Pillars of the RC3
  • Emergency Response Platform - Microsoft
  • Emergency Response Platform - Microsoft
  • Christopher Newton MD13Associate Professor of Surgery Division of Pediatric Surgery Director of Trauma Care UCSF Benioff Childrenrsquos Hospital Oakland13
  • Michiganrsquos Healthcare Preparedness Program
  • Michigan COVID-19
  • Michigan COVID-19
  • Detroit vs New York City
  • Detroit vs New York City
  • Michigan Healthcare Surge Strategy Goal
  • Michigan Healthcare Surge Strategy Components
  • Relief Hospitals vs Alternate Care Sites
  • Relief Hospital ldquoAskrdquo
  • Relief Hospitals and Patient Redistribution
  • Statewide Inter-Hospital Coordination Unit
  • MOCCs and Patient Redistribution
  • EMResource Relief Hospital Participation
  • MOCC-Facilitated vs Direct Contact Transfers
  • Patient Redistribution ndash 5 Key Elements
  • Relief Hospital Recruitment Challenges
  • Michigan Patient Transfers (41 to 420)
  • MOCCs in Michigan
  • Summary
  • Sarita Chung MD FAAP13Director of Disaster Preparedness Division of Emergency Medicine Childrenrsquos Hospital Boston Member American Academy of Pediatrics (AAP) Council on Disaster Preparedness and Recovery13
  • Regional Disaster Response in Texas Implementation of the RMOC Concept
  • Introduction
  • The Texas Trauma System
  • EHC System Complex Problem Solving
  • 911 Commission
  • Our Experience
  • Managing Wide-Scale Disasters
  • Acute Health Care SystemPublic Health Emergency Management
  • Problems Common to DisastersMust have a credible and workable solution to each of these problemsmdashif we are to improve disaster response
  • MEDCOM
  • How to Integrate Disaster Acute Care and Public Health Systems
  • Regional Medical Operations Center(RMOC)
  • Regional Medical Operations Center
  • Feasible Plan Must work in real world conditions
  • RMOC Abilities and Advantages
  • RMOC Response and Function to COVID-19
  • STRAC Report
  • STRAC Report
  • STRAC Report
  • Weekly COVID-19 Update
  • RMOCsMobile Drive Through COVID-19 Testing over 268000 Square Miles
  • Hot Spot Evaluation and Coordination
  • RMOC Function in COVID-19 Response
  • Moderator Roundtable
  • Los Angeles (LA) County Medical Operations Coordination Cell (MOCC)
  • Los Angeles County and Region I
  • Normal Operations vs Emergency and DisasterResponse
  • Keys to Success
  • Moderator Roundtable
  • Minnesota SHCC
  • Referrals and Transfers
  • Staffing
  • Triggers
  • Other uses considerations
  • Question amp Answer
  • Contact Us