ESB Networks

Presentation to the IGG

29th August 2018

2 esbnetworks.ie

Agenda

Long Term No Access

I-SEM

Smart Metering and Retail Program

LONG TERM NO ACCESS INITIATIVE

Peter Warner – Manager Meter Reading

Mairead Murphy – LTNA Team Leader

4 esbnetworks.ie

Work Completed

SLA 14A:

98% OF Meters should have 1 reading (DSO or Customer)per year

Invites Issued:

To 5 suppliers

No of suppliers met:

3

Format of sessions and location:

Met at Supplier headquarters to discuss agreed agenda items

5 esbnetworks.ie

Work done by ESBN on an Ongoing Basis

• No access cards left by meter readers. 4 per year possibly

• One system generated letter after 12 months and another after 24 months

• At least 6 texts to customers annually if we have a mobile number

• LTNA lists sent to meter readers every two months and to suppliers quarterly

• After hours phoning and visits by readers to take-aways, pubs

• Seasonal initiatives around summer homes and pump-houses

• Liaising with Meter Ops/suppliers re market messages for de-energised/terminated

properties.

• Special read request to local offices

• Direct contact with multi-site customers e.g Vodafone, Irish Rail, Irish Water, Co

Councils, 3 mobile, Garda Siochana

6 esbnetworks.ie

Common Supplier Concerns

• Accuracy (honesty) of customer readings

• “Bill Shock” after long series of estimates

• What are ESB Networks doing where no access achieved

7 esbnetworks.ie

Sample from Supplier Lists

• Total Accounts: 4885

• Emails sent: 3517

• Frequent payers: 2247

• Infrequent payers: 781

• Reads received: 1025

• No Reply: 2051

• Undelivered: 441

8 esbnetworks.ie

Key Lessons Learnt

• ESB Networks is meeting its LTNA Regulated obligations

• No evidence of customers giving lower incorrect readings

• 85% of estimated accounts were within 1000 units or less of the actual

reading obtained

• ESB Networks has email addresses for 72% of customers

• Active payers respond far better than infrequent payers

• Response to emails better than text for receiving readings (29% versus 25%)

ESB Networks I-SEM Programme

Presentation to the IGG

James Long

29th August 2018

10 esbnetworks.ie

ESBN I-SEM Programme – General Update

We are continuing to work with the RAs, the EirGrid I-SEM Project and the other

Meter Data Providers through the I-SEM Metering Working Group

We are represented at the Market Trials Co-Ordinator Working Group which

EirGrid’s I-SEM Project has established.

At this time there remains NO Change to our understanding which remains that:

• No Changes are indicated to the Harmonised Retail Market Schema or the COBL

• D+1, D+4, M+4, M+13 Settlements will continue to operate on a Working Day basis for ESBN, with

no change to Frequency

• Need to concurrently operate the SEM and I-SEM until Re-Settlement of the SEM completes

• No Meter Data will be Price Effecting in the I-SEM and so I-SEM will not use the Price-Effecting

category

• I-SEM Market Trials started on the 1st Dec 2017 and will run until 31st August 2018

• The Go-Live date for the I-SEM is the 1st Oct 2018

11 esbnetworks.ie

ESBN I-SEM Programme – Update

• Registration Data Freeze – 28th August to 16th Oct 2018

• No new Supply or Generator units can register in the Retail Market during this period

• ISEM Market Trials will finish on the 31st August for all Market Participants

• As a result the Retail Suppliers currently involved in these trials will not receive any

further market messages after the 3rd Sept

• ESBN and ATOS will commence the process of de-coupling the retail market test

Emmas from our test Hub and returning same to the IPT Hub from the 4th Sept.

• ESBN are engaging with the ISEM Project team around cutover plans and details

throughout the month of Sept to ensure a smooth transition at Go-Live

• Price Effecting Units will return to ESBN from Eirgrid after ISEM Go-Live, preparation

of a detailed work plan is in progress

12 esbnetworks.ie

ESBN I-SEM Programme –

Important Cutover DatesMRSO

No.

Milestone Settlement Day Start Date End Date

1 Final Settlement Day of Meter Data (00:01-

24:00) to be entered into SEM Systems

Sun 30 09 18 Sun 30 09 18 Sun 30 09 18

2 First Settlement Day of Meter Data (00:01-24:00)

to be entered into I-SEM Systems

Mon 01 10 18 Mon 01 10 18 Mon 01 10 18

3 MRSO input D+1 Data into SEM Systems

(00:01-24:00) for Final Time

Sun 30 09 18 Mon 01 10 18 Mon 01 10 18

4 MRSO input D+1 Data into I-SEM Systems

(00:01-24:00) for First Time

Mon 01 10 18 Tue 02 10 18 Tue 02 10 18

5 MRSO input D+4 Data into SEM Systems

(00:01-24:00) for Final Time

Sun 30 09 18 Thu 04 10 18 Thu 04 10 18

6 MRSO input D+4 Data into I-SEM Systems

(00:01-24:00) for First Time

Mon 01 10 18 Fri 05 10 18 Fri 05 10 18

7 MRSO input M+4 Data into SEM Systems

(00:01-24:00) for Final Time

Sun 30 09 18 Mon 14 01 19 Mon 14 01 19

8 MRSO input M+4 Data into I-SEM Systems

(00:01-24:00) for First Time

Mon 01 10 18 Tue 15 01 19 Tue 15 01 19

9 MRSO input M+13 Data into SEM Systems

(00:01-24:00) for Final Time

Sun 30 09 18 Mon 07 10 19 Mon 07 10 19

10 MRSO input M+13 Data into I-SEM Systems

(00:01-24:00) for First Time

Mon 01 10 18 Tue 08 10 19 Tue 08 10 19

13 esbnetworks.ie

ESBN I-SEM Programme – Sundry Information

• MCR1182 Ver 4.0 is available at this path: https://rmdsie.files.wordpress.com/2017/04/mcr1182-impact-of-

i-sem-on-the-retail-market-in-roi.pdf

• Q&As from the ESB Networks I-SEM Programme can be accessed via this path: https://rmdservice.com/i-sem-faqs/

• The current List of Distribution Connected Price Effecting Generator MPRNs is available on the

RMDS website at this path: https://rmdsie.files.wordpress.com/2014/03/site-specific-distribution-loss-factors-

2017-20181.xlsx

• Mailbox for communications with ESB Networks I-SEM Programme is: esbn.isem@esb.ie

• External Link: http://www.sem-o.com/isem/Pages/Home.aspx

Thank You

Footer

Smart Metering Project – Industry Governance Group (IGG) Update

Wednesday 29th August 2018

SMART Project

16 esbnetworks.ie

SMART

Agenda

• ESBN SMART Project

o Phased Approach

o Overview & Milestones

• Market Release Schema v12.00.00

o Status

o Milestone Plan

• ESBN SMART Update

o SAP IS-U Unicode Conversion

o Market Release Schema v12.00.00

o Market Release Schema v13.00.00

17 esbnetworks.ie

ESBN SMART - Phased Approach

2019 2020 2024

Phase 1 Phase 2 Phase 3

2022

Market Release 1

(April 19)

Market Release 2

(December)

Market Release 4

(December)

2018

• Procure, build & test new solution

• Two Market Schema releases to facilitate

Smart Metering (non -Smart MCRs also incl)

• Daily collection & processing of interval

data.

• The opportunity for Suppliers to offer new

Time-of-Use based tariffs

• Enable remote operation

of the service switch in

Smart Electricity Meters

• Smart Pre-Payment

services with secure

remote de-

energisation/energisation

• Advanced meter alerts &

events

• Gas Meter integration

• Commence installation of

gas smart meters

• In-Home Channel (HAN)

• In-Home Displays for real-

time customer information

250K Smart Meters safely installed by

December 2020 1 million Smart Meters

installed by 2022Remaining Smart

Meters installed by

end of 2024

20232021

Market Release 3

(December)

2017

18 esbnetworks.ie

ESBN SMART - Overview & Milestones

SMART

High Level Scope Planned Go-Live Comment

SAP IS-U Unicode Conversion August Bank Holiday

2018

• No Market Design

Changes

• Market Assurance

• Successfully implemented

Aug B/H 2018

Deployment & Logistics Q4 2018 • Updates provided at Smart ILG

Market Release v12.00.00

• MCRs

• SMART Enablement for Meter

Installation

• Technical Upgrades

Easter Weekend

April 2019

• Significant body of work

• Market Assurance

• IPT

AMI Procurement & Enablement Q4 2019 • Updates provided at Smart ILG

Deployment Contractor Q4 2020 • Updates provided at Smart ILG

Market Release v13.00.00 Dec 2020 • Market Assurance

• IPT

* CoBLCR changes will be raised as required

19 esbnetworks.ie

Market Release v12.00.00 – StatusMCR Description Status

MCR0175 New Reject Reasons for Address Change Rejection

MCR1173 Vulnerable Customer Implementation in ROI of SI 463

MCR1167 Facilitate energy efficiencies in Local Authority Public Lighting

MCR1140 Introduction of Eircodes into the Retail Market Design in Ireland

MCR1169 Addition of Postal Code to two Downloadable Meter Point Details Files

MCR1175 Provide Market Participant Business Reference (MPBusinessReference)

for Reading

MCR1180 New Registration Default Supplier

MCR1183 010 Customer Validation Agreement (NI) ReMCoWG/CDA

MCR1154 New Unmetered Tariff for NI ReMCoWG/CDA

Other Comment Status

Smart Enablement • SAP IS-U Enhancement Pack (8.0)

• SMART Enablement for Meter Installation

• SAP Hana

20 esbnetworks.ie

ESBN SMART – UpdateElement Planned

Go-Live Date

Update

SAP IS-U Unicode Conversion August

Bank Holiday 2018

o SAP IS-U Unicode was successfully delivered over the

August Bank Holiday weekend

o No issues reported by Market Participants

Market Release v12.00.00

o MCRs

o SMART Enablement for

Meter Installation

o Technical Upgrades

Easter Weekend

April 2019

o Progressing on track

o MCR1167 - ESBN will publish as per usual yearly

schedule Standard Profiles

Burn Hour Calendars

Effective Wattages

o Future IGG engagement schedule – see appendix

TIBCO Upgrade Project Q3 2019 TBC o Discussions with NIE Networks are progressing to

determine scope, approach and timelines

o Follow up meeting scheduled for 5th Sept

Market Release v13.00.00

o Mandatory MCRs

o Proposed MCRs

o IT Changes

Dec 2020 o Communication Pack issued - Friday 27th July.

o 2020 Release Package agreed – Thu 9th August

21 esbnetworks.ie

Market Release v.12.00.00 - Milestone Plan

2018 2019

Q1 Q2 Q3 Q4 Q1 Q2 Q3

Design/Build/Test

V.12.00.00 Schema

Published

Jan 28th

Go Live Easter 2019

IPT Prep

CRU Decision

v

Other

Unicode Conversion

SAP Hana

SAP IS-U Enhancement Pack (8.0)

Smart Enablement for Meter Installation

5th16th 7th 7th 4th 25th 29th 3rd 8th30th3rd

Go Live Easter 2019

Go Live Easter 2019

Go Live Easter 2019

IPT Exec

Market Assurance

27th

Market Engagement

Go live

Aug B/H

Aug 2018

22 esbnetworks.ie

Market Release v 13.00.00 - Agreed Scope

MCR Description MCR Type Complexity Schema

Or

Non-Schema

TIBCO

Impacting

MCR1157 Data Aggregation and Data Processing CRU Mandated

(SMART)

Very High Schema Yes

MCR1158 Customer Data Very High Schema Yes

MCR1159 Change of Supplier Very High Schema Yes

MCR1160 Meter Works Very High Schema Yes

DR1161 New Connection Very High TBC Potentially

MCR1135 Market Web ServiceProposed Very High Non-Schema No

MCR0176

Email Address Validation Medium Schema Yes

Assumption:

Cohesive integration between SMART ILG and IGG/ReMCoWG forums will support re-versioning of SMART MCRs and progression of

DR1161 to an MCR

23 esbnetworks.ie

Proposed Package - Impact

DUoS BillingNew

Connections

Energy Data

ManagementIDOCS

Device

Management

Customer

ServiceUnmetered

Change of

Supplier

Meter WorksSupplier

Disputes

FI - Contract

Accounts

Data

Aggregation

Data

ProcessingMeter Reading

FI - GL

Processes (e.g.

Bank etc)

Revenue

Protection

SAP ISU

SAP Process Integration

TIBCO

SEMOSAP XI

Market Trials

Inter ParticipantTesting

• Affects EVERY area except Unmetered

• Caters for increased data volumes and Market Requirements

ESBN SAP IS-U Impacted Area

24 esbnetworks.ie

2020 Market Release - Agreed Package

SMART

MCRs

MCR1157

MCR1158

MCR1159

MCR1160

DR1161 MCR0176

E-Mail

Validation

MCR1135

Market Web

Service

IT ChangesProposed Package

SAP PO Implementation

SFTS Replacement

SMART MCRs

MCR0176

MCR1135

Mandatory

Proposed

IT Changes

SAP PI Service Packs

Build New SAP Environments

Hana Upgrade

Mandatory Proposed

Sundry IT Initiatives (Upgrades)

IT Changes

Procure /Upgrade Hardware

SMART Enablement

25 esbnetworks.ie

Retail Market Programme – Up to 2020

Business As Usual

I-SEM

NIE SAP IS-U SPs / ES Infrastructure

Meter Reading Replacement/

QH remote modems pilot

Smart Enablers

MCR

1187 –

Eircodes

interim

2020 Market Release To Include:

• E Mail Validation

• Web Service

• Smart MCRs

Non Schema MCR1179

- Eligible customer

files on extranet

I-SEM go live 01.10.2018

Eircodes – MCR1140, MCR0175, MCR1169

Vulnerable Customers – MCR1173

Interim Public Lighting – MCR1167

New Unmetered Tariff (NI) - MCR1154

010 Customer Validation (NI) - MCR1183

Provide MP Business Reference for reading (Non Schema) – MCR1175

Interim New Registration Default – MCR1180

Non Schema MCR1176

- Extranet Message

reordering

Aug

2018

Easter

2019

I-SEM

Prioritisation

Process

Possible impacts on plan:

• Tibco Upgrade

• NI Regulatory

Executive Decisions

• De-Harmonisation

decision

26 esbnetworks.ie

Appendix

27 esbnetworks.ie

Topic MCR# Description Topic IGG Meeting

Indicative

Dates

Implementation

Details

MCR1167 Public Lighting ESBN Publication:

• Standard Profiles

• Burn Hour Calendars

• Effective Wattages

Aug 2018

MCR1140 Eircodes Upload mechanism and schedule for circa

1.5 Million Eircodes

Nov 2018

MCR1180 New Registration

Default Supplier

‘Work In Progress’ items will be discussed Nov 2018

MCR1173 Vulnerable

Customers

Reconciliation with suppliers for new

codes & Rejection Reasons

Nov 2018

MCR1140

MCR1173

MCR1167

MCR1169

Downloadable Meter

Point Files

Samples files Jan 2019

MCR1140

MCR1173

MCR1167

RMP Extranet

screenshots

Samples screenshots Jan 2019

MCR1167 700 Series MMs Samples 700MMs Feb 2019

Cutover &

Contingency

Planning

All Cutover &

Contingency

Planning

Cutover & Contingency Approach Nov 2018

Market Release Schema v12.00.00 – Future IGGs

28 esbnetworks.ie

ROI Market Release 2019 – Schema MCRs

MCR Description Change Details Comments

MCR0175

Version 5.0

New Reject Reasons for

Address Change Rejection

Nine New code values

are being added (I.e.

AD1->AD9)

• Market Message (MM): 014R

• 9 New Data Codes – Appendix – MCR0175 refers

MCR1173

Version 2.0

Vulnerable Customer

Implementation in ROI of SI

463

Change existing Code

0008 to be valid in ROI

&

Two new code values

(I.e. 0009 & 0010)

• Market Messages (MM): 010, 013 , 016 & 017

• 3 New Data Codes for ROI CoBL, 2 of which will be added to schema – Appendix –

MCR1173 refers

• Data Code values will now be used on Extranet and Downloadable files – not the

Central Market System Codes as per current design – Appendix – MCR1173 refers

• Code 0010 should not be used at this time – it’s being introduced for future proofing and

will be rejected. Rejection reasons and associated rejection messages will be

communicated at a future IGG.

• The codes will appear in confirmation messages in line with current market rules

• Modified downloadable files will be available to Suppliers from May 2019 – Appendix

MCR1173 refers

• ROI Webforms :code 0010 will be selectable, not display only as originally

communicated – Appendix MCR1173 refers

MCR1167

Version 3.0

Facilitate energy efficiencies

in Local Authority Public

Lighting

Eleven New code values

are being added

(I.e.

U13->U23)

• Market Messages (MM): 591, 700, 700W, 701 & 701W

• 11 New Data Codes & 11 New Standard Profiles – Appendix MCR1167 refers

• 25 New Burn Hour Calendars – Appendix MCR1167 refers

• Effective wattage for every lamp type will be published by ESBN (when available)

• CoBLCR changes will be raised, as needed

• Downloadable file with new data values and structure will be available to Suppliers from

May 2019 – Appendix MCR1167 refers

MCR1183 010 Customer Validation

Agreement (NI)

NI Requirements NI Schema changes are covered in ReMCoWG/CDA

MCR1154 New Unmetered Tariff for NI

29 esbnetworks.ie

ROI Market Release 2019 – Non-Schema MCRs

MCR Description Comments

MCR1140

Version 3.0

Introduction of

Eircodes into the

Retail Market Design

in Ireland

• Eircodes can be submitted on MMs in the existing Postal Code field : 010, 012, 012W,013 & 021

• Eircodes where available will be returned in the existing Postal Code fields on MM: 014R, 101, 101P, 101R, 102, 102P,

102R, 105, 105L, 110, 112, 112R, 112W, 114, 301, 301N& 330

• ESBN will agree schedule for mass uploads of Eircodes into the Meter Point Address Postal Code field in the Central

Market System at a future IGG.

• ESBN intend to update these in batch – mechanism and schedule to be discussed at a future IGG

• Once the Postal Code field has been populated it will be visible on the Retail Market Participant Extranet – Appendix

MCR1140 refers

Note: Existing Market Defect originally intended to go-live with MCR1187 will now be implemented alongside this MCR.

MCR1169

Version 2.0

Addition of Postal

Code to two

Downloadable Meter

Point Details Files

• Modified downloadable files will be available to Suppliers from May 2019 – Appendix MCR1169 refers

• However, population of field will be determined by the Eircode upload schedule for MCR1140

• ESB Networks intend to discuss the upload schedule for these two files at future IGGs

MCR1175

Version 3.0

Provide Market

Participant Business

Reference

(MPBusinessReferen

ce) for Reading

• The Market Participant Business Reference (MPBusinessReference) on the 300MM will be populated with that from the

associated original 210MM (i.e. where it populated a periodic meter reading order)

• Read Reason 95/’Not for COS’ is the only case for which the above applies

o If the customer reading which populates the open Meter Reading Order is implausible and is estimated populate

the MPBusinessReference on the corresponding 305MM

o If the customer reading which populates the open Meter Reading Order is withdrawn populate

the MPBusinessReference on the corresponding 300WMM

MCR1180

Version 4.0

New Registration

Default Supplier

• For sites with MIC <30kVa, the Customer must now register with a Supplier

• The 010MM must be received by the Central Market system before a connection point can be energised