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    Prof. D.G. Jha / Prof. Pratima Dabholkar

    7-1

    Enterprise Resource Planning

    ERP Systems: Human Resources

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    7-2

    Objectives

    Examine the HR processes supported

    by ERP

    Understand the interrelationshipsamong business processes supporting

    human resource management

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    What does a companys strategy consist of ?

    Company strategies concern,

    How to grow the business

    How to satisfy customers

    How to out compete rivals

    How to respond to changing in market conditions

    How to manage each functional piece of the business and develop

    needed organizational capabilities

    How to achieve strategic and financial objectives

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    Introduction

    Manufacturing Organizations are complex `Systems'where the interactions between the various functionsSales, Distribution, Manufacturing, Materials,Finance, Human Resources, Maintenance have to be

    managed towards a common purpose of deliveringthe customers maximum value at the optimum price. However, since most of these organizations have a

    `Functional Structure', each function/departmentworks towards their own goals and objectives, ratherthan the organizational goals.

    These are the issues addressed by `EnterpriseResource Planning' software solutions providing acommon, consistent system to capture dataorganization wide, with minimum redundancy.

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    Whatis ERP?

    ERP integrates the information across functions, andprovides a set of tools for planning and monitoringthe various functions and processes and ensuringprogress towards a common purpose

    A business management system that integrates allfacets of the business, including planning,manufacturing, sales, and marketing.

    ERP helps business managers to implement ERP inbusiness activities such as inventory control, order

    tracking, customer service, finance and humanresources

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    Human Resources Problems

    Maintaining accurate employee

    information

    Job analysis and design Applicant selection

    Compensation

    Benefit administration

    Training

    Governmental reporting

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    Evolution of HR Systems

    Traditionally relied upon stand-alonesystems

    Specialized applications for applicanttracking, compensation, benefits,attendance Redundant data

    No link to financial systems

    ERP Linked to financial systems

    Best practices

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    HR Modules

    Attributes Integration

    Common database

    Provide audit trails Scalable and flexible

    Workflow management for electronic routing ofdocuments and other document management

    Process standardization Security

    User friendly and web-accessible

    H R

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    Human Resources

    ManagementManagement

    Managers

    Employees

    Customers

    Government

    Process

    Payroll

    Benefits

    Vacation

    CompileMerit

    Evaluations

    & Salary

    Changes

    Job

    Applicants

    Produce

    Management

    Employee

    Reports

    Screen

    Jobs &

    Applications

    Produce

    Government

    Reports

    Employee Data

    Files

    EmployeeData

    Evaluations

    Salary

    Merit &

    Salary

    Sales Data &

    Commission

    Employee

    Data

    Merit

    ApplicantData

    Employee

    Summaries

    Job &Applicant

    Data

    EEO

    Data

    GovernmentReports

    Management

    Reports

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    Human Resource Module -

    ERP

    Human Resources is another widelyimplemented ERP module.

    ERP HR module streamlines the managementof human resources and human capitals.

    HR modules routinely maintain a completeemployee database including contactinformation, salary details, attendance,performance evaluation and promotion of all

    employees. Advanced HR module is integrated with

    knowledge management systems to optimallyutilize the expertise of all employees.

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    Human Resource Module -

    ERP

    ERP HR modules, refers to the systems andprocesses at the intersection between humanresource management (HRM) and informationtechnology.

    On the whole, these ERP systems have their originon software that integrates information fromdifferent applications into one universal database.

    The linkage of its financial and human resourcemodules through one database is the most

    important distinction to the individually andproprietary developed predecessors, which makesthis software application both rigid and flexible.

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    Human Resource Module -

    ERP The HR management module is a component

    covering many other HR aspects from application toretirement.

    The system records basic demographic and addressdata, selection, training and development, capabilitiesand skills management, compensation planningrecords and other related activities.

    Human resource management function involves therecruitment, placement, evaluation, compensationand development of the employees of anorganization.

    Initially, businesses used computer based informationsystem to:

    Produce pay checks and payroll reports; Maintain personnel records;

    Pursue Talent Management.

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    Human Resource Module -

    ERP

    The most advanced modules provide broadflexibility in data collection methods, labour

    distribution capabilities and data analysis

    features. Cost analysis and efficiency metrics

    are the primary functions. The Benefits Administration module provides a

    system for organizations to administer and

    track employee participation in benefits

    programs. These typically encompass,

    insurance, compensation, profit sharing and

    retirement.

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    15

    TRAINING

    BENEFITS

    PAYROLL

    RECRUITING

    payroll programs, personnel files, health

    plan documents, recruiting, Servers &networks, etc.

    Example ERP HR Module

    IT resources

    HR processes

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    Human Resources

    Recruiting

    Compensation

    Assessment Development and Training

    Planning

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    HUMAN RESOURCE MODULE Human resource management is an essential factor of any

    successful business.

    The various subsystems under HR module are: Organizational management: (Organizational structure,

    staffing, schedules, job descriptions, planning scenarios,personnel cost planning)

    Personnel management: (HR master data, Personneladministration, information systems, recruitment, travelmanagement, benefits administration, salary administration)

    Payroll Accounting: (Gross/net accounting, history functiondialogue capability, multi currency capability, internationalsolutions)

    Time management: (Shift planning, work schedules, timerecording, absence determination)

    Personnel development: Career and succession planning,profile comparisons, qualifications assessments, additionaltraining determination. Training and event management.)

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    ORGANIZATIONAL MANAGEMENT

    This module will assist you in

    maintaining an accurate picture of your

    organizations structure, no matter howfast it changes. In many cases,

    graphical environments make it easy to

    review any moves, additions, or

    changes in employee positions.

    Department and Position Details

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    Human Resources with ERP

    Software

    Concept

    20

    Figure 6-3 Relationships among positions, jobs, tasks, and persons who fill

    positions

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    Organization Chart

    7-21

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    22

    Sample Resource Histogram

    http://var/www/apps/conversion/current/tmp/scratch18799/ERP-HR%20Modules.accdbhttp://var/www/apps/conversion/current/tmp/scratch18799/ERP-HR%20Modules.accdb
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    PERSONNEL MANAGEMENT

    Personnel management includes

    numerous software components, which

    allow you to deal with human resourcestasks more quickly, accurately and

    efficiently. You can use these

    components not only as part of thecompany wide ERP solution but also as

    stand alone systems.

    http://var/www/apps/conversion/current/tmp/scratch18799/ERP-HR%20Modules.accdbhttp://var/www/apps/conversion/current/tmp/scratch18799/ERP-HR%20Modules.accdbhttp://var/www/apps/conversion/current/tmp/scratch18799/ERP-HR%20Modules.accdbhttp://var/www/apps/conversion/current/tmp/scratch18799/ERP-HR%20Modules.accdbhttp://var/www/apps/conversion/current/tmp/scratch18799/ERP-HR%20Modules.accdbhttp://var/www/apps/conversion/current/tmp/scratch18799/ERP-HR%20Modules.accdbhttp://var/www/apps/conversion/current/tmp/scratch18799/ERP-HR%20Modules.accdbhttp://var/www/apps/conversion/current/tmp/scratch18799/ERP-HR%20Modules.accdbhttp://var/www/apps/conversion/current/tmp/scratch18799/ERP-HR%20Modules.accdbhttp://var/www/apps/conversion/current/tmp/scratch18799/ERP-HR%20Modules.accdb
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    i. Personnel Administration

    Information is no longer owned by

    specific departments, but is shared bymultiple entities across an

    organization. This eliminates duplicate

    entries reduces the chance for error

    and improves data accuracy.

    ii Employee master data

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    ii. Employee master data Human resource module has a centralized database with integration to

    multiple components for processing employee information. The system provides tools to save time and help you tailor the system to

    fit your needs.

    The HR module contains features for storing any desired informationabout your employees. Most systems have the facility to scan the original documents for optical

    Storage. The HR Information system displays graphical information such as

    organization charts or employee data.

    The system can produce charts and reports-both standard and customerdefined.

    iii. Recruitment management This function helps in hiring the right people with the right skills. Reducing the cost of recruiting and hiring new employees is a challenge

    for the HR professional, who is responsible for placing people in the right

    job, at the right time, and with the right skills and education. These requirements are fulfilled only through effective automation of the

    entire recruitment process. The recruitment component is designed to help meet every facet of this

    challenge like managing open positions/requisitions, applicantscreening, selection and hiring, correspondence, reporting and cost

    analysis.

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    iv. Travel Management This module helps you in processing the travel expenses

    effortlessly, in several currencies and formants. HR Travel management allows you to process a business trip

    from start to finish-from the initial travel request right through toposting in financial accounting and controlling.

    This includes any subsequent corrections and all retroactiveaccounting requirements.

    Travel management automatically calculates the tax. It automatically processes credit card transactions for a

    particular trip. You reimburse costs incurred during a trip through a payrollaccounting, accounts payable accounting.

    In addition, Travel management provides multiple reportformats.

    You can enter receipts in any currency and then print reports in

    your native currency.

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    Salary Administration

    This function helps you in simplifying the process ofrewarding your employees.

    Administration of salaries is an ongoing processwithin your human resource department.

    It is particularly important during the reviewprocesses, when your goal is to justify reward good

    performance. The salary administration module assists you in the

    salary review process.

    Using the benefits administration component, wecan define eligibility groups and rules based on awide range of factors. We can determine the

    variables, rules and costs formulas for eachbenefits plan.

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    HR & Payroll

    1. Personnel Information (Qualifications, Experience, details)

    2. Employee Profile (Performance Rating, History, Promotions)

    3. New Hires

    4. Vacation/Holiday/Leave Management

    5. Monthly salary based on TLM and Vacation & Leave Management

    6. Bonuses

    7. Compensations

    8. Deductions

    Loan

    Advances

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    Time & Labor

    1. Integration With Bio-Metric/Swipe Card Devices

    2. Schedules/Shifts of Employees

    3. Process Data to Generate Time Card with Overtime

    4. Variance Reports

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    Benefits Admin

    1. Generates reports for the total sums to be paid towards

    Bonuses

    2. Provident Fund

    3. ESI

    4. Insurance

    5. Professional Tax

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    Employee

    Master

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    PAYROLL ACCOUNTING

    The payroll accounting system can fulfill the payrollrequirements and provide you with the flexibility torespond to your changing needs.

    Payroll accounting should address payroll functions froma global point of view.

    You should be able to centralize your payroll processing,or decentralize the data based on country or legal entities.

    Most payroll accounting systems give you the options andcapabilities to establish business rules without modifyingthe existing payroll.

    Many systems have the features to remind you whentransactions are due for processing.

    With payroll accounting, you have the ability to tailor thesystem to your organization requirement.

    With country specific versions of payroll accounting, youcan fulfill language, currency and regulatoryrequirements.

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    TIME MANAGEMENT

    It is a flexible tool designed to handle

    complicated evaluation rules to fulfill

    regulatory requirements and determine

    overtime and other time related data.

    The time evaluation component stores

    your organizations business rules and

    automatically validates hours worked

    and wage types.

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    Shift Planning

    Shift planning module helps you to plan your

    workforce requirements quickly and accurately. You can plan your shifts according to your

    requirements taking into consideration all criteria,including absences due to leave or sickness, andemployee requests for time off.

    Shift planning keeps you informed at all times of anystaff excess or deficit.

    Another advantage of shift planning is that it enablesyou to temporarily assign an employee or employees

    to another organizational unit where they areneeded, allowing for a temporary change of costcentre.

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    PERSONNEL DEVELOPMENT

    Effective personnel development planning

    ensures that the goals of the organization andthe goals of the employee are in harmony. Thebenefits of such planning includeimprovements in employee performance,employee potential, staff quality, workingclimate and employee morale.

    i. Training and Event Management A good HR system will have scheduled

    seminars, training courses and business

    events. On completion of a training course, appraisal

    forms can be automatically issued. Appraisals can be carried out for instructors,

    attendees, business events and training

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    Financial Accounting Information System (FAIS)

    Payroll System

    NITIE

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    NITIEFinancial Accounting Information System (FAIS)

    (PAYROLL-Maintaining Individual Details)

    NITIE

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    NITIEFinancial Accounting Information System (FAIS)

    (INCOME TAX)

    NITIE

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    NITIEFinancial Accounting Information System (FAIS)

    (INCOME TAX)

    NITIE

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    NITIEFinancial Accounting Information System (FAIS)

    (INCOME TAX)

    NITIE

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    NITIEFinancial Accounting Information System (FAIS)

    (PF-Maintaining Individual Details)

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    NITIE

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    NITIEFinancial Accounting Information System (FAIS)

    (PAYROLL-Payslip in HINDI)

    NITIE

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    NITIEFinancial Accounting Information System (FAIS)

    (BUDGET)

    NITIE

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    NITIEFinancial Accounting Information System (FAIS)

    (BUDGET)

    NITIE

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    NITIEFinancial Accounting Information System (FAIS)

    (BUDGET)

    NITIE

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    NITIEFinancial Accounting Information System (FAIS)

    (INCOME-EXPENDITURE)

    NITIE

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    NITIEFinancial Accounting Information System (FAIS)

    (RECEIPT-PAYMENT)

    NITIE

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    NITIEFinancial Accounting Information System (FAIS)

    (BALANCE SHEET)

    NITIE

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    NITIEFinancial Accounting Information System (FAIS)

    (RECEIPT-PAYMENT)

    NITIE

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    NITIEFinancial Accounting Information System (FAIS)

    (INCOME-EXPENDITURE)

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    SAP HRM

    Personnel management

    HR master data

    Personnel administration

    Information systems

    Recruitment Travel management

    Benefits administration

    Salary administration

    Organizational

    management Organization structure

    Staffing schedules

    Job descriptions

    Planning scenarios

    Personnel cost planning

    Payroll accounting

    Gross/net accounting

    History function

    Dialog capability

    Multi-currency capability International solutions

    Time management

    Shift planning

    Work schedules

    Time recording

    Absence determination

    Error handling

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    SAP HRM

    Personnel development

    Career and succession

    planning

    Profile comparisons

    Qualificationsassessments

    Additional training

    determination

    Training and event

    management

    Other features

    SAP Business workflow

    Internet scenarios

    Employee self-service

    Additional Human Resources

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    Additional Human Resources

    Features of SAP ERP

    Mobile time management

    Management of family and medical

    leave Domestic partner handling

    Administration of long-term incentives

    Personnel cost planning Management and payroll for global

    employees

    Management by objectives

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    Mobile Time Management

    Many employees may not have regular

    access to a PC

    Mobile Time Management allowsemployees to use cellular phones to:

    Record their working times

    Record absences

    Enter a leave request

    Check their time charge data

    Management of Family and

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    Management of Family and

    Medical Leave

    Human Resources module reduces

    administrative burden imposed by

    Family and Medical Leave Act (FMLA)

    of 1993

    HR system can:

    Determine whether an employee is

    eligible to take FMLA absences

    Automatically deducts those absences

    from the days the employee takes from

    allowable leave

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    Domestic Partner Handling

    Human Resources module now

    supports the management of benefits

    for domestic partners and their children

    Provides more flexibility in:

    Customizing dependent coverage options

    for health plans

    Eligibility for enrollment of dependents

    Designation of beneficiaries

    Administration of Long-Term

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    Administration of Long Term

    Incentives

    Companies must account for expected costs that

    occur as a result of long-term incentives such as the

    exercising of stock options

    Human Resources module now provides moreoptions for processing long-term incentives

    Integration with SAP Payroll module

    Can calculate taxes accurately when

    employees exercise incentives and sell theirshares in the company

    SAP can share incentive data with Accounting

    Management and Payroll for

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    Management and Payroll for

    Global Employees

    Management of global employees

    involves many complicated issues

    Relocation plans, visas and work permits,

    housing, taxes, bonus pay

    SAP ERP has enhanced features to

    support the management of these

    issues Customized functionality for more than 50

    countries

    M t b Obj ti

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    Management by Objectives

    Management by objectives (MBO)

    1954: first outlined by Peter Drucker in The Practice ofManagement

    Managers encouraged to focus on results, not activities, and to

    negotiate a contract of goals with their subordinates without

    dictating the exact methods for achieving them

    SAP ERP provides a comprehensive process to support the

    MBO approach

    Performance appraisals

    Appraisal results can affect employees compensation

    Managers can include results of achieved objectives in theemployees qualifications profile

    S

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    Summary Employees are among a companys most important assets

    Without qualified and motivated employees, a company cannotsucceed

    Human Resources department responsible for:

    Ensuring that the company can find, evaluate, hire, develop, evaluate,

    and compensate the right employees to achieve the companys goals

    Employee training and development, succession planning, andtermination

    Managing, sharing, controlling, and evaluating the data

    required to manage a companys human capital are simplified

    by an integrated information system Additional features of SAP HR systems address todays

    changing technology and legislation

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