ericas resume
TRANSCRIPT
Erica D. Reid2033 Fairview LaneSanford, NC 27330Phone: 336-462-3478E-mail: [email protected]
Objective To facilitate the efficient operation and maintenance of patient care by utilizing computer and customer service skills.
Qualifications EPIC Que flow Word Perfect, Excel, Microsoft Medical Terminology Care Cast Medipac Mainframe Pharmacy Tech Certification Medical Secretary Certification Assistant to MD Work History
09/2015 to Present , Administrative Assistant , UNC Chapel Hill • Clerical and reception functions, Check in and Check out process and
coordination of inputting insurance correctly into EPIC, scheduling and rescheduling of appointments, mailing of new patient packets when needed. Assistant to MD, faxing of orders, coordination of prior authorization’s for medications for patients, scheduling of patients.
02/2015 to 09/2015 Billing Specialist , Wake Forest Baptist Health Completion of billing charges sent to
specific Insurance Companies, i.e Medicaid. Clean up of coding, charges pending or incomplete charges.
06/2012 to Present, Patient Service Coordinator, Wake Forest University Ophthalmology Clinic
Facilitation for admission of patients, scheduling and confirmation of appointments, coordination of mail delivery for new patients and coordination of insurance registration
03/2008 to 06/2012, Unit Secretary NICU, Wake Forest University Baptist Medical Center
Clerical and receptionist functions, input of physician orders, family support, and team player
06/2007, Temporary position, WXLV/WMYV Receptionist duties, programming and
commercial database, mail distribution
02/2007, Temporary position, WXLV/WMYV Filing of accounts payable
08/2005 to 06/2006, Baker and Cashier, Lowes Foods Food preparation and customer service
02/2005 to 04/2005, Cashier, Staples Customer service, purchasing assistance, and stocker
02/2005 to 06/2005 Warehouse employee, TSI Shipping and receiving duties and stocker
Work History Continued
10/2003 to 11/2003, Temporary position, WXLV/WUPN TV Filing, accounts payable activities, switchboard operations
06/2002 to 12/2002, Certified Nurse Assistant, Forsyth Medical Center Patient care duties for ADL’s, stocking, and team coordination
Education
High School Diploma, Carver High School 2002
Pharmacy Technician, Goodwill Industries2 0 1 1
H e a l t h U n i t S e c r e t a r y , F o r s y t h T e c h n i c a l C o m m u n i t y C o l l e g e 2 0 0 8
A l l i e d H e a l t h C o u r s e s , F o r s y t h T e c h n i c a l C o m m u n i t y C o l l e g e2 0 0 6
H e a l t h C a r e T e c h n o l o g y C o u r s e s , F o r s y t h T e c h n i c a l C o m m u n i t y C o l l e g e2 0 0 4
C e r t i fi e d N u r s i n g A s s i s t a n t 1 , F o r s y t h T e c h n i c a l C o m m u n i t y C o l l e g e2 0 0 2
Volunteer Experience
2012 to Present, Church Volunteer, The Bridge2004-2006 Mineral Springs Volunteer Fire Department