eric jen_resume_a

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ERIC H. JEN 1141 S. Crofter Dr. Walnut, CA 91789 (510) 703-8979 [email protected] SUMMARY Strong business management experience in inventory management/supply chain sector, with focus on allocation, merchandise and store inventory planning. Oversee and manage existing assets; track asset progress in relation to inventory projections and exception manage assets based on current micro and macroeconomic conditions. Possess a fundamental understanding of business drivers, motivators and sectors. WORK EXPERIENCE Manager, Store Planning , Pacific Sunwear of California, Inc., Anaheim, CA April 2014 – Current Conceptualized and implemented company-wide initiative on new store clustering strategy used to determine pre-season buys and in-season allocation (received PacSun Individual Excellence Award) o Developed new process in which stores would be graded based on store and peer sales performance, ability to adopt trends, and quality of location/mall Provide monthly guidance on vol groups needed for allocation of new product based on store seasonality and current trends Provide weekly guidance on replenishment strategy for outlier stores based on projected sales Drove +10% comp during peak Holiday periods by identifying a select group of stores to drive sales by increasing product flow of specific merchandise Supported merchant teams by providing recommendations on optimal store counts and size of buys through data analysis on store level product performance Managed new store openings by setting inventory targets by class and initial promotional strategies Created excel based analytical tools for store inventory management Managed POS dept in charge of promotions and product testing o Led weekly meetings with merchandise planning and buying teams on promotion execution o Provided recommendations on promotional strategies to maximize margin and sell-through o Maintained company testing strategies and initiatives Sr. Merchandise Planner/Sr. Store Planner , Pacific Sunwear of California, Inc., Anaheim, CA June 2010 – April 2014 Built and maintained sales, margin, and inventory plans (Open-to-Buy) for Men’s Accessories and Footwear departments Analyzed and revised in season financial strategy by effectively managing receipts, promotions, and markdown process based on current trend o Identified inventory levels needed to support rate of sales and comp sales/margin goals Partnered with cross-functional teams to develop comprehensive strategy for rolling out new classes with no previous sales history o Identified opportunities (incremental sales) and risks (cannibalization) and recommend actions points and contingency plans Developed and presented seasonal key item plans to executive leadership Strengthened and improved localization efforts through implementation of new system for generating store clusters for assortment strategies

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Page 1: Eric Jen_Resume_A

ERIC H. JEN1141 S. Crofter Dr. Walnut, CA 91789 (510) 703-8979

[email protected]

SUMMARYStrong business management experience in inventory management/supply chain sector, with focus on allocation, merchandise and store inventory planning. Oversee and manage existing assets; track asset progress in relation to inventory projections and exception manage assets based on current micro and macroeconomic conditions. Possess a fundamental understanding of business drivers, motivators and sectors.

WORK EXPERIENCE

Manager, Store Planning, Pacific Sunwear of California, Inc., Anaheim, CA April 2014 – Current Conceptualized and implemented company-wide initiative on new store clustering strategy used to determine pre-season buys

and in-season allocation (received PacSun Individual Excellence Award)o Developed new process in which stores would be graded based on store and peer sales performance, ability to

adopt trends, and quality of location/mall Provide monthly guidance on vol groups needed for allocation of new product based on store seasonality and current trends Provide weekly guidance on replenishment strategy for outlier stores based on projected sales Drove +10% comp during peak Holiday periods by identifying a select group of stores to drive sales by increasing product

flow of specific merchandise Supported merchant teams by providing recommendations on optimal store counts and size of buys through data analysis on

store level product performance Managed new store openings by setting inventory targets by class and initial promotional strategies Created excel based analytical tools for store inventory management Managed POS dept in charge of promotions and product testing

o Led weekly meetings with merchandise planning and buying teams on promotion executiono Provided recommendations on promotional strategies to maximize margin and sell-through o Maintained company testing strategies and initiatives

Sr. Merchandise Planner/Sr. Store Planner, Pacific Sunwear of California, Inc., Anaheim, CA June 2010 – April 2014 Built and maintained sales, margin, and inventory plans (Open-to-Buy) for Men’s Accessories and Footwear departments Analyzed and revised in season financial strategy by effectively managing receipts, promotions, and markdown process based

on current trendo Identified inventory levels needed to support rate of sales and comp sales/margin goals

Partnered with cross-functional teams to develop comprehensive strategy for rolling out new classes with no previous sales history

o Identified opportunities (incremental sales) and risks (cannibalization) and recommend actions points and contingency plans

Developed and presented seasonal key item plans to executive leadership Strengthened and improved localization efforts through implementation of new system for generating store clusters for

assortment strategies o Created clusters based on divisional (gender based) volume and brand/product lean

Created monthly volume group clusters to allow Allocation teams to better distribute new product based on like selling and seasonality

Generated weekly store sales forecasts/plans using historical sales data, trend, field feedback, and various other external factors (i.e. temporary store closures, holiday shifts)

Conducted weekly store analysis to identify statistical outlierso Created store groups for weekly store exception management to allow Allocation teams to better replenish and

redistribute inventory to limit markdown liability Created and implemented new process for weekly store exception management down to the gender product level Partnered with the Field Leadership teams to course correct store inventory positions based on factors outside normal data

evaluation (e.g. severe climate anomalies, temporary closures, mall relocations, new management)

Occupancy Specialist, Bridge Housing, San Francisco, CA July 2009 – April 2010 Managed branch leasing offices for non-profit/low-income housing development company Partnered with various city and state agencies in determining applicants’ eligibility status and requirements

Store Planner – Northeast/Central Regions, GAP Inc., San Francisco, CA March 2006 – August 2008 Managed end-to-end inventory strategies for 500+ stores ($3 billion business) from preseason planning to product allocation to

in season management Drove assortment/space mitigation strategies through SKU forecast project that highlighted over-assortment risk

o Analysis influenced Executive leadership to take a 20% reduction in SKUs for 2008 planning

Page 2: Eric Jen_Resume_A

Created Excel based tool that aligned sales forecasts with current sales trend for entire 1000+ store fleet by identifying stores with consistent and/or significant variance between actualized and planned sales deviations

Assessed weekly store level inventory controls, pulling key levers based on out of stock, turn, GMROI, markdown density, and trend metrics to deliver best sell-through of excess inventory

Partnered with IT team to develop a Cognos cube that mined historical store inventory and financial measureso Streamlined reporting and data analysis requirements by more than 300+ hours on annualized basiso Partnered with BI team on scoping for next generation (web based) Cognos cube for brand implementation across

multiple functions Educated Field leaders (District Managers/Regional Directors) on inventory-control “best practices”

Distribution Analyst, GAP Inc., San Francisco, CA September 2004 – December 2005 Managed distribution for largest dept in Canada - Women’s - which accounted for 40% of Canada’s total volume Consolidated and analyzed size-based and location based performance data, examining seasonal trends, marketing impact, and

comparing sales and inventory performance in order to identify opportunities where merchandise could be profitably allocated Implemented and managed demand forecasting systems to perform size analysis based on actualized sales, lost sales, customer

demand, and seasonality, resulting in a 32.4% increase in customer service level. Provided exception based management strategies for store groups challenged with low sales, high inventory levels, high

markdown percentages, and low gross margin

Consultant, ERS Group, San Francisco, CA September 2002 – August 2004 Analyzed legal documents and scientific analysis to support government litigation; Performed market research on energy pricing utilized by major electric utilities Directed and trained teams up to 20 staff consultants and temporary personnel in data discovery and document review.

EDUCATIONUniversity of California, Berkeley B.A. degree in Legal Studies

SKILLS Applications Software: Microsoft Word, Excel, Access, Power Point, Matlab, Minitab, Cognos,

Microstrategy Inventory Management Software: Retek Predictive Solutions, Merchandise Pipeline, Forecast Horizon,

AS400 Languages: Fluent in Mandarin Chinese