e&o group business presentation march 2013. today’s presentation company history group...
TRANSCRIPT
E&O Group
Business presentation March 2013
Today’s Presentation
• Company History
• Group Structure/Premises
• Customer base & Market position
• Our People
• Accreditation/Quality Control
• Clinical Products/Packaging
• What happens if?
• Future development
E&O Laboratories Ltd
E&O’s - History
• 1978 - Animal Blood Suppliers to Gibco BRL“Equine and Ovine Blood Products”
• 1989 - E&O Laboratories Ltd – selling Blood products directly to the NHS & PHLS
• 1995 - Launched Ready Prepared Media • 2001 - Bought a local food testing business
Launched - E&O Diagnostics Ltd as a UKAS accredited food, water and environmental testing Laboratory
• 2007 - Gained UKAS accreditation for the QC of Media
• 2011 - New R&D department – improved formulations
35 years supplying the NHSE&O Laboratories Ltd
E&O Group
E&O Laboratories LtdManufacturing, farm and all
administration functions E&O Diagnostics Ltd
Analytical testing of all environmental/water samples from E&O’s
manufacturing processes Quality Control testing of all media production R&D functions on
formulations and validation criteria Burnhouse Lochan Fishery Ltd
Fly fishing, corporate entertainment and rural pursuits
E&O Group
E&O’s - Premises
• 2 Farms - 250 acres of grassland
• 30,000 sq ft of manufacturing facility
• 2 - Class 10,000 Clean-rooms
• On-site UKAS Laboratory
• Office/ Training Facilities
• 30,000 sq ft industrial unit – off site
E&O Group
E&O’s - Customers
• Clinical
• Food & Water & Environmental
• Pharmaceutical & Cosmetic
• University / Research
• Veterinary
• Export Markets
E&O Laboratories Ltd
Market sector - UK Sales
85%
5%
8%
1%
1%
E&O Laboratories Ltd
UK Clinical Sales
55%
10%
35%
E&O Laboratories Ltd
E&O - Total Sales
UK E&O Sales
UK Distributor
Export
85%
5%
10%
E&O Laboratories Ltd
2011 4.7M
E&O Laboratories Ltd
E&O Group
Employ 80 staff
Manufactures per year >18 million plates > 8 million bottles
(One shift production)
Group annual turnover 4.7 M
E&O Laboratories Ltd
Managing Director
Financial Director
Farm Manager
Quality Director
Operations Manager
Technical Manager
DiagnosticsProject
ManagerR&D
ConsultantAdmin Manager HR Procurement
SalesManager
BusinessIT Manager
Engineering
Production/Technical
ProductionController
WarehouseSupervisor
ProductionSupervisors
FinanceCredit Control
CustomerServices
E&O Laboratories Ltd
Organisational Structure
Department Structure
Rural
Farm 4Fishery 2 Total 6
Production
Poured Plates 10
Bottled Media 9
Blood & Supplements 4
Dispatch/Warehouse 14
Production support 4
Engineering 4
Cleaners 2
Total 47
Diagnostics
Media QC 2
Food/Water/Environmental 1
Chemistry/Physical 1
Technical support R&D 5
Total 9
Administration
Quality Assurance 3
Finance/Procurement 5
Sales/Marketing 4
Customer Service/IT 5
HR/Health & Safety 1
Total 18
Full time Staff 74
Part Time Staff 6
Total 80
One production shift 6.00am - 6.00pm
E&O Group
Accreditation
Home office licence – Farm facility
BSI EN ISO 9001:2008 - Manufacturing
UKAS EN ISO 17025:2005 – Quality Control
CE Marking – In-vitro Diagnostic Devices 98/79EC IVDD
cGMP/cGLP
Investors in PeopleWorking towards
OHSAS 18001/ISO 14001Integrated Management System for Occupational Health and Safety and
Environmental Management
E&O Group
Quality Control
All products are tested in accordance with:
ISO 11133 – 1 :2009
(General Guidelines for on Quality Assurance of Culture Media in
the Laboratory)
ISO/TS 11133 – 2 :2003
(Practical Guidelines on Performance Testing of Culture Media)
E&O Diagnostics Ltd
Clinical Product Range
• Pre-poured plates
• Bottled/Bagged Media
• Aseptically dispensed
• Gamma Irradiated
• Filter sterilised
Most comprehensive product range on the market
Plate Packaging
• Product code
• Description
• Batch No
• Expire date
• Sequential production No
• 128 bar code
• Kiestra compliant
E&O Laboratories Ltd
Returnable Reusable Packaging
• Easy parcel identification• Efficient product allocation• No broken or damaged goods• No cardboard disposal charges• Reduced temperature variance
• Two sizes of box
• Maximum weight 20 Kg
• Wheel sets available
• Returnable trays, dividers and spacers
• Scan able packing labels
Innovation in service…..
Cardboard Packaging
• Strength through design• No tape – just 2 cable ties• Cut out handles for easy carrying• 240 plates – 10kg• Flat packs - 50 or 100 plates
• Maximum weight 20kg• 50 bottles per tray• Easy to carry handles• No tape – just 2 cable ties• Strength through design
Bottled Media
Thinking outside the box………
Bottled Media Trays• Large volume trays
• Quick to up-pack
• Easy to stack
• Easy to carry
• Fast product identification
125ml
1000ml
300ml
What Happens if ?
• Business continuity plan
• Dual sourcing of essential raw materials
• Quarantined donor herds for Animal blood
• Back-up equipment for manufacturing
• IT – System Resilience
• Infection control policy
• Total disaster strategy
E&O Laboratories Ltd
Advantages • Comprehensive - high quality product range
• Fresh Blood Products – 45% of clinical orders
• Individually Bar Coded dishes – full trace ability
• Perfectly conditioned plates every delivery
• Innovative packaging
• On-line Digital QC Images (Kiestra)
• EOrder - Integrated Stock Management System
• Technical expertise – manufacturing/microbiological
• On-line “customer service” web interface
E&O Laboratories Ltd
The Clinical Market 2012
E&O Laboratories Ltd
• Rationalisation of Hospital Bacteriology Laboratories
• Increased private sector Pathology Services
• Automated Laboratory Systems 24/7
• Managed Service Contracts
• Global supply chains
• Encourage competitive tendering – split ordering
• Product trials – encourage fair media comparisons
• Service differentials – product delivery, packaging,
technical support, IT integration
• Contract terms 3 – 5 years maximum
• Encourage competition – no PHLS, no Fred Baker Scientific,
no QCM (Ken Edwards), no AES (France), no Biomedics
(Spain)
Future Development
• Investment in production and services
• Site development – New backup factory/warehouse
• Develop more Strategic Alliances with Customers and Suppliers
• Improve formulations – investing in R&D
E&O Laboratories Ltd
Why choose E&O ?
•We continually invest in our products, processes and services
•We deliver high quality products with a very professional
but very personal service
•We believe in combining value with technical expertise
•Our profits are invested in your products, we really care
about our customers and we are proud to be BRITISH
E&O Laboratories Ltd
delivering quality through innovation…………
E&O Laboratories Ltd
Innovation in Service
Integrated Stock Management System
Integrated Stock Management System
Driving force behind the use of stock management systems:
• Requirements from CPA for materials management and traceability
• Requirements from Trusts to reduce management costs and provide Due Diligence
• Requirement by Managers to control stock and extract meaningful information
Benefits
Comprehensive Laboratory Materials Management• Historic Traceability of stock from from
manufacture to bench• Summary of current stock including batch details• Minimum / Maximum Stock Levels • Full management from receipt through to issue • Audit log of full history from point of installation
• Co-ordination between departments• Potential for networking Fully configurable user-
defined locations • Standardisation of procedures• Management system for monitoring media stocks• A tool for controlling purchasing and budgets• Designed specifically for microbiology customers
Efficient and Reliable Data Capture
With new ScanPal2 Data Capture Unit
Key Features
Reporting and Searching Facilities
– List Products about to expire – Summarise transactions within a set time period– Easily find specific transactions– Stock summaries - including values – View stock below minimum– Stock utilisation over time period
Summary
• Second Generation System• Comprehensive Training• On-going support • Full functionality • An efficient system based on sound proven
technology