entrepreureship.doc
TRANSCRIPT
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1. Executive Summary
The Auto Shine Express car wash is a dynamic start up. Unlike other car wash companies
Auto shine express offers high quality automatic car wash service. It is an answer to
customers demand for an automatic car wash which would help them to save their time.
In last 10 years, the population of cars has increased many fold. In todays context most cars
are driven by the owners themselves and would any day prefer to have a quick car wash,
rather than leaving the car the whole day at service station. Dhaka is a good market for a car
wash business since it has almost 250 rain free days. The concept of an automatic car wash is
an innovative one of its kind. It provides a new experience to the customers. It is different
from the other car washes which is completely manual in nature.
It is being started as a partnership company. The Auto shine express is planning to start its
operation primarily in Airport road. Once it is establishes it would expand its functioning to
other parts of the Dhaka. Since its the first one of its kind it has a wide market to capture.
The competitors for the company are the traditional car washes which offer full service.
The Auto shine Express mainly targets middle class, upper middle class and upper class
people having cars who need a quick service. The initial capital of 7000,000 lakh was raised
as internal capital and through loans. The company will start functioning after 90 days of
obtaining the finance.
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2. Business concept:
2.1 What is automatic car wash (Description of the service)
Automatic car wash is the modern way in which the cars are not washed by hands. In this
new technology the cars are washed by a sophisticated high impact pressure jet wash
technology.
2.1.2 Reason for going in this Business?
To start with a new business, is always asking the entrepreneur to deeply ponder over all the
dimensions of profit and loss (Profit being the first priority). The canvass of business, its
magnitude depends upon the scale of investment that is i.e. the capital investment, nature of
business, suitability and off courses countless other areas. Priority with an entrepreneur willalways be to have his investment back through the selected business with the reasonable
margin of profit.
A car wash enterprise is a profitable idea, and having thought over it with all my human
capacity, I have decided to go for an automatic car wash. I fully understand, the project
requires energy and energizer.
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2.2.1 Mission
Auto Shine Express is dedicated to providing its customers the ultimate car care experience.
Focusing all of its energy and resources on customer satisfaction and value, while providing
owners and employees an excellent reward.
2.2.2 Vision
To become so value oriented towards customers so that every vehicle should pass through our
bay. To be pioneer in car wash domain.
2.2.3 Goals
Not to have a single dissatisfied customer.
Expand to two more location after three years.
Create a steadily growing net profit margin.
Control of waste
Maintenance of equipments.
Financial management
Pe el e e t
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3. Product or service
3.1 Design of service
Auto shine express seeks to fulfill the following benefits that are important to the customers:
Exemplary customer service: The target customers have money and are used to having
excellent customer service. They will not regularly use SR unless they receive excellent
service.
High quality washes: The target market values a higher quality washes for their upper-end
cars.
Convenience: The hours of operation, as well as the time needed to provide the service must
be convenient and fast respectively, to gain market share.
A successful car wash business, then, will have to choose its niche market carefully,demonstrate its skill and cost-effectiveness, and build a loyal customer base. Once the basic
ingredients of success are proved, the business could consider expanding on-site or into
another area.
3 2 Technical profile
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4. Market research and analysis
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This place is also near to Gulshan, Banani, Baridhara, Uttara, Mohakhali etc areas. We all
know that the people living in these areas are almost all rich and have a standard lifestyle. So,
they can afford and they will be willing to get our service for their private car.
4.1 Market size:
All the people who have a private car and all the bus and trucks are our target market. As we
are the only provider of this service in our country, we can have a monopoly market here. We
are expecting to have approximately 8000-9000 taka revenue per day from our washing plant.
4.2 Target customer:
We are targeting all the people who have a car to be our customer. Like, the private car
owners are our customers. All the private cars in Dhaka city are our expected targets. We will
try to get all of them. Again, we do not only serve the private cars. We have the capacity of
washing the buses and trucks. All the buses and trucks are also our target customers. Theycan wash their car from us within a few minutes. So there will be no waste of time for the
clients.
Demographic Segmentation
Demographic segmentation includes:
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c) Occupation
Similarly we can divide our market on the basis of occupation as well. Based on
occupation, these people are likely to use our services:
Executives
Professionals/Businessmen
Luxury car owners
College and University students
Others
All these segments are the potential customers of our venture.
d) Income
All those people, whose income is greater than 30,000, are likely to be served by us.
Psychographic Segmentation
Psycho graphically, we can divide our market on the basis of:
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5.1 Marketing Strategy
5.1.1 Product or service
As our venture is a service venture so it doesnt have any tangible product. But we can add
these things into our product category:
Brand Name:
The Auto Shine Express Car Wash
Allowances
We shall issue membership cards and deliver discounts on those cards.
A free car wash for every 4 washes in a month.
Quality service
We will provide the best quality as compared to manual car wash system and so will
k l l t b ki ti th t t h i b tt th th
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We will advertise on newspapers.
We will send leaflets to the transport companies, so that they could be interested in our
service.
We will advertise on the billboards.
5.1.3 Sales and credit terms:
No credit is given by the Auto Shine Express Car Wash co. After washing the car, the
customer will check the car for his/ her satisfaction. If there is any problem or objection then
that will be solved. And finally the payment will be done before the delivery of the car.
Though we do not give any concession, but there is an option. That is like a company agrees
to wash their 20 buses 1 times in a month, and then there will be a 10% discount, and
individual car owners get 1 wash free for 4 wash in a month. Also some facilities will begiven to the regular customers.
5.1.4 SWOT analysis:
Strength:
It l t t d f l t h l
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As it is a technology-based age, this process might become more popular.
In this new technological time people might find the hand washing system obsolete very
soon and realize the automatic car wash only solution.
Threat:
People might not take this new change very soon and they might prefer to go to the handwash system.
It might be very costly to make people aware of this new opportunity.
Many new companies might find it profitable and enter into the business.
5.2 Points of Difference
The main features that differentiate Auto Shine express from other competitors are:
1. The quality of service given with highly equipped machines.
2 Q lit i t i i l i
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Location is a very important factor for establishing a new company. The location must be
convenient and appropriate. Once the locality is selected, 2 - 3 lands will be looked for,
where Car Wash may be started.
6.1.2 Land Selection:
Land selection is a critical part of the planning Evaluation should be done on the basis of
shape and space, frontage, topography, street characteristics etc.
6.1.3 Basis of evaluation of the land:
Evaluation should be done on each piece of land according to following ideal criterion.
- Shape and space Rectangular
Enough space for Customer Car parking and anyfuture projects if desired.
- Frontage No physical obstructions like electric or telephone
poles, guy wires, etc.
Easy turning of car into the land, which out much
guiding hassles
T h
L l d d (if b t d)
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6.2 Description of premises and facilities:
The premise will be owned by the Auto Shine Express car washing company. It will take
certain amount of money to by the premise. The land will buy by the company name. That is
Auto Shine Express itself will be the owner of that land. The land is well secured by a
boundary wall surrounding the project area. The project area will be fully computerized
security system that is all the security system is totally automated. There are two buildings
and a coupon issue counter in the project area. In the first one the official work will do. The
second one is the worksite. The actual car washing will do over there. There will be also acafeteria and customer waiting room in the project area. There could stand maximum 7 cars
at a time in the parking area including a car which might be in the washing system.
6.3 Operational process
The process of the service will be very simple. The cars will enter into the machine, and
water will be sprayed. After that the machine will wash the car with necessary washingsolutions and detergents. Then the car will be washed again by water. Finally the car will be
dried by hot air and the car will come out, neat and clean.
6.3.1 Automatic high-pressure car wash:
The Auto Shine Express car washing co has a fully automatic system. It has a three step
hi Th fi t i hi h h hi h h tti h i l t
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This is special spray arch, equipped with low discharge, wide coverage nozzles. The pre wash
arch sprays water initially over the vehicle to soak the hard mud stains, salt deposits, bird
drippings etc.
6.3 Soap system:
Soap system sprays soap and chemical formulation over the car surface. Soap spraying assists
the high-pressure washing and enhances the cleaning value.
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6.5 Wheel and rocker panel wash system:
Special high-pressure nozzles located at wheel level remove darts from hard to clean areas
near the wheels. Special plunger pump, which enhances the pressure to knock off dirt from
wheel and rocker panel areas.
6.6 Wax systems:
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7. Organizational Plan
7.1 Ownership
The Auto Shine Express car washing co would be structure with the articles of partnership.
All the directors would have equal shares. The features of the companys ownership are the
following:
Industry would be created with the article of partnership
The talent of the partners helps the business to grow
The business and contracts of the partners have flexibility
More capital in the industry
Helps to develop cooperation and natural trust
There will be unlimited liability on each partner
Danger of disagreement is there
-- Divided authority
7.2 Organizational Structure
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Each Partner contributes Tk. 10, 00,000 into the Business.
According to the Partnership deed all the members have unlimited liabilities.
All the Members are Principal and Agents of each other.
No member can withdraw or Transfer his/her share without the consent of other
Members.
No Partner can start the same business for three years.
Managing Director (Ruzina Akhter):
Due to his good leadership skills and academic abilities, all the members have
chosen him as the MD of the firm. He is good in Management and handling of all
business operations.
Operational Manager (Fahima Akhter)
He is a skillful Person and will check the operation of the car wash. He will be
responsible for the Repair & Maintenance of the Machinery & all other Assets. He
knows much about cars and other Machinery and also knows how to look after
these.
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The four founders of the Auto Shine Express car washing Company will be the main
authority of the company. All of them are the member of board of directors and Ms. Ruzina
Akhter will be the Managing Director of the company.
7.3.1 Executive Team
There are three partners who control the overall operation of the business. Each one of the
owners has their own functions in the operations of the business. The managers have dividedthe duties to maintain the business, which will include employee hiring, building, property
and equipment maintenance, marketing activities, advertising and other promotion activities.
7.3.2 Title and Responsibilities:
The agreement of our company will indicate the employees title, responsibilities, and line ofreport. If these could change, the agreement should say how this would be implemented, and
what the outer limits are: or such other work suitable for a senior executive as the board of
directors may request. Understandings regarding Board of Director participation should also
be spelled out.
7.3.3 Compensation and Incentives:
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equivalent of the prenuptial the employment agreement. Employment agreements take
many forms from sign and return offer letters to fully comprehensive contracts. What
these agreements should accomplish to one extent or another is to allow the parties to
begin and end the employment with a clear understanding of their rights and responsibilities.
Set forth below are three types of terms employment agreements might include:
Those setting forth the expectations of the parties regarding the employment, e.g., job duties
and compensation; those intended to protect the companys interests; and those dealing with
terminations, with and without cause.
Getting It Right at the Outset An employment agreement should reflect accurately the
understandings of the parties upon which the employment relationship is based. Clarification
of open or uncertain issues is in the early stages.
7.4 Legal Structure:
The Auto Shine Express car washing company will establish under the company law (1994)which will fully owned by the four members of the board of directors. They are the only
shareholder and beneficiary of the company. No share will offer to the share market as it will
be a private limited company.
No full time legal advisor will be appointed. They will hire when it is necessary. Like, in the
beginning a legal firm will be hired to complete the formalities to establish the company.
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Implementation plan:
Completion of business plan
Fulfilling legal and deposit formalities
Set up infrastructure
Hire car wash staffs
Hire administration staff
Open business
Promotional works
Follow up
7.6 Evaluation and Control
Continuous evaluation is necessary for sustaining and developing the business. There must be
evaluation and control system for all major functions of business like: Revenue and unit
sales, Expenses, Customer feedback and other major self and competitive activities. The
market is ever changing, since there is a large market to capture a lot of competition may
arise in the market. A continuous evaluation of competitors must be conducted. As
technologies develop day by day the business must be updated accordingly. The future of the
b i i l d d l i d l
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Description Amount
TK.
Machinery 4,000,000
Installation Charges 400,000
Office Supplies 5,000
Operating Supplies 60,000
Prepaid Insurance 45,600
Advertising 120,000
Land (Security) 1,000,000
Furniture 25,000
Computer 35,000
Legal Fee (Registration) 5,000
Offices Building 700,000
Cash Required 604,400
T l C 7 000 000
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As well be making losses for the first few years of our operations, so the bank has
cushioned us that well start to pay the debt after 3 years.
8.2 Break-even Analysis
Its a point where a firm or a venture neither incurs a loss nor a profit. We calculated
the amount of cars that well be washing in order to break even as follows:
We calculate the fixed cost which amounted to 207000.
Our average selling price per car wash is 300 (average sales price) and the
variable cost per car is 165.
By using the formula of B.E, we got the number of cars (at break-even) as
follows:
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So, in order to break even, we should wash 1534 cars in a month. Any one additional
car wash will result in a profit. If we multiply these units (cars) with our average
selling price per car wash (i.e.300), well get sales volume at break-even that amounts
613,200. In other words we can define our break-even point as when this much
(613200) worth of sales are done, our venture will be in break-even point.
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8.3 Income Statement
This statement will tell us about the profit and losses that our venture will incur during its operations.
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Year 1 Year 2 Year 3
Sales
Cars Per Day 25 30 35 40 42 45 50 55 60 65 70 75 17760 21600 24000
Sales Per Month300,000 360,000 420,000 480,000 504,000 540,000 600,000
660,00
0 720,000 780,000 840,000 900,000 = 7,104,000 14,400,000 17,280,000
Operating Expenses:
Salaries 52,000 52,000 52,000 52,000 52,000 52,000 52,000 52,000 52,000 52,000 52,000 52,000 = 624,000 708,000 708,000
Office Supplies 5,000 5,000 5,000 5,000 5,000 5,000 5,000 5,000 5,000 5,000 5,000 5,000 = 60,000 72,000 90,000
Operating Supplies 60,000 72,000 84,000 96,000 100,800 108,000 120,000
132,00
0 144,000 156,000 168,000 180,000 = 1,420,800 1,620,000 1,680,000
Rent 150,000 150,000 150,000 150,000 150,000 150,000 150,000
150,00
0 150,000 150,000 150,000 150,000 = 1,800,000 1,800,000 1,800,000
Advertising 120,000 120,000 100,000 90,000 90,000 75,000 60,000 60,000 50,000 40,000 35,000 35,000 = 875,000 700,000 650,000
Utilities 56,250 67,500 78,750 90,000 94,500 101,250 112,500
123,75
0 135,000 146,250 157,500 168,750 = 1,332,000 1,620,000 1,800,000
Interest 48,000 57,600 67,200 76,800 80,640 86,400 96,000
105,60
0 115,200 124,800 134,400 144,000 = 1,136,640 2,304,000 2,764,800 Depreciation 16,667 16,667 16,667 16,667 16,667 16,667 16,667 16,667 16,667 16,667 16,667 16,667 = 200,004 200,004 200,004
Insurance Premium 3,800 3,800 3,800 3,800 3,800 3,800 3,800 3,800 3,800 3,800 3,800 3,800 = 45,600 45,600 45,600
Total Expenses 511,717 544,567 557,417 580,267 593,407 598,117 615,967
648,81
7 671,667 694,517 722,367 755,217 = 7,494,044 9,024,004 9,692,804
Gross Profit (211,717) (184,567) (137,417) (100,267) (89,407) (58,117) (15,967) 11,183 48,333 85,483 117,633 144,783 = -390,044 5,375,996 7,587,196
Less: Income Tax = 1,128,959 1,593,311
Net Profit (211,717) (184,567) (137,417) (100,267) (89,407) (58,117) (15,967) 11,183 48,333 85,483 117,633 144,783 =(390,044) 4,247,037 5,993,885
Net Profit Margin
(0.7057)
(0.5127)
(0.3272)
(0.2089)
(0.1774)
(0.1076)
(0.0266) 0.0169 0.0671 0.1096 0.1400 0.1609 -1.571536962 0.2949 0.3469
NPM in %
(70.5723)
(51.2686)
(32.7183)
(20.8890)
(17.7395)
(10.7624)
(2.6612) 1.6944 6.7129 10.9594 14.0039 16.0870 = 29% 35%
Average Increase 19.3037 18.5503 11.8294 3.1495 6.9771 8.1012 4.3556 5.0185 4.2464 3.0446 2.0831 = 29.49% 5.19%
* The Machinery has an estimated Useful life of 20 years and the venture depreciates it by Straight Line Method.
** The Company will be paying General Sales Taxes according to Govt. Rules and Regulation which is 16%
*** The Company will pay No Tax until it is in Profit
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As in the breakeven analysis we determined that when we will serve 1534 cars and our sales will be tk. 613, 600 monthly so we will be at Breakeven and
from income statement it is clear that our break-even will be in August.
8.4 Cash Flow Statement
A statement of cash flow tells about the cash receipts and disbursements (cash inflows and outflows). The statement of cash flow of our venture is as follows. Every 2% of
our sales will be comprised of receivables, so well not be recording them in this statement as mentioned that it only deals in cash inflow and outflows.
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Receipts: Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Year 1 Year 2 Year 3
Sales 294,000 352,800 411,600 470,400 493,920 529,200 588,000 646,800 705,600 764,400 823,200 882,000 7,104,000 14,400,00017,280,00
0
Disbursements:
Machinery 4,000,000 0 0 0 0 0 0 0 0 0 0 0 4,000,000 0 0
Salaries 52,000 52,000 52,000 52,000 52,000 52,000 52,000 52,000 52,000 52,000 52,000 52,000 = 624,000 708,000708,00
0
Office Supplies 5,000 5,000 5,000 5,000 5,000 5,000 5,000 5,000 5,000 5,000 5,000 5,000 = 60,000 72,00090,00
0
Operating Supplies 60,000 72,000 84,000 96,000 100,800 108,000 120,000 132,000 144,000 156,000 168,000 180,000 = 1,420,800 1,620,0001,680,00
0
Rent 150,000 150,000 150,000 150,000 150,000 150,000 150,000 150,000 150,000 150,000 150,000 150,000 = 1,800,000 1,800,000
1,800,00
0
Advertising 120,000 120,000 100,000 90,000 90,000 75,000 60,000 60,000 50,000 40,000 35,000 35,000 = 875,000 700,000650,00
0
Utilities 56,250 67,500 78,750 90,000 94,500 101,250 112,500 123,750 135,000 146,250 157,500 168,750 = 1,332,000 1,620,0001,800,00
0
GST 48,000 57,600 67,200 76,800 80,640 86,400 96,000 105,600 115,200 124,800 134,400 144,000 = 1,136,640 2,304,0002,764,80
0
Insurance Premium 3,800 3,800 3,800 3,800 3,800 3,800 3,800 3,800 3,800 3,800 3,800 3,800 = 45,600 45,600
45,60
0
Installation Charge 400,000 0 0 0 0 0 0 0 0 0 0 0 = 400,000 0 0
Land (Security) 1,000,000 0 0 0 0 0 0 0 0 0 0 0 = 1,000,000 0 0
Furniture 25,000 0 0 0 0 0 0 0 0 0 0 0 = 25,000 0 0
Computers 35,000 0 0 0 0 0 0 0 0 0 0 0 = 35,000 0 0
Legal Fee 5,000 0 0 0 0 0 0 0 0 0 0 0 = 5,000 0 0
Office Building 700,000 0 0 0 0 0 0 0 0 0 0 0 = 700,000 0 0TotalDisbursements: 6,660,050 527,900 540,750 563,600 576,740 581,450 599,300 632,150 655,000 677,850 705,700 738,550 = 13,459,040 8,869,600
9,538,400
Cash Flow
(6,366,050
)
(175,100
)
(129,150
)
(93,200
)
(82,820
)
(52,250
)
(11,300
) 14,650 50,600 86,550 117,500 143,450 =
(6,355,040
) 5,530,400
7,741,60
0
Beginning Balance 7,000,000 633,950 458,850 329,700 236,500 153,680 101,430 90,130 104,780 155,380 241,930 359,430 = 7,000,000 644,9606,175,36
0
Ending Balance 633,950 458,850 329,700 236,500 153,680 101,430 90,130 104,780 155,380 241,930 359,430 502,880 = 644,960 6,175,36013,916,96
0
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As our breakeven is in august so we will be having positive cash flows in August as well.
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