entrepreneurship - how to write a business plan (mckinsey).pdf

29
050301LNZXL756LTDE-P1 How to Write a Business Plan How to Write a Business Plan Imperial College 6 March 2001 This report is solely for the use of client personnel. No part of it may be circulated, quoted, or reproduced for distribution outside the client organization without prior written approval from McKinsey & Company. This material was used by McKinsey & Company during an oral presentation; it is not a complete record of the discussion. Entrepreneurship Challenge

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d o

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mp

lem

enta

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sc

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sin

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sin

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busi

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Fo

cus

of

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ph

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Key

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um

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tio

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cu

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hat

is

you

r bu

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idea

? In

wh

at w

ay d

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it

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e cr

iter

ion

of

uniq

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?•

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are

you

r ta

rget

cu

sto

mer

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s th

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se

cust

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me

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rat

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st?

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co

mp

etit

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men

t d

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ad

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uch

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n

eces

sary

(h

igh

leve

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tim

atio

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hat

lo

ng

term

go

als

hav

e yo

u se

t?

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hat

are

th

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sult

s o

f yo

ur

det

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usi

nes

s p

lan

nin

g?

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hat

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you

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act

fin

anci

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ow

will

you

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ks?

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pac

ity

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eces

sary

? •

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w w

ill t

he

imp

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n o

f yo

ur

busi

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port

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mile

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on

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goal

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om

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risk

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the

pic

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E-P

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16

Key

qu

esti

on

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2. P

rod

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or

serv

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Key

qu

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on

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rod

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or

serv

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um

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idea

into

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ible

pro

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or

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?

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as t

his

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sin

ess

mod

el b

een

pro

ven

else

wh

ere?

W

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so

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ple

s?

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hat

is

the

pla

n to

mai

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in t

he

loya

lty

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cust

om

ers?

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E-P

1

17

Key

qu

esti

on

s –

3. M

anag

emen

t te

amK

ey q

ues

tio

ns

–3.

Man

agem

ent

team

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cu

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um

mar

y

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duct

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serv

ice

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agem

ent t

eam

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ket

&

com

pet

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n

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keti

ng

& s

ales

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sin

ess

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em

& o

rgan

isa

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n

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lem

enta

tio

n sc

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ri

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er g

rou

ps

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iliti

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ng t

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e.g

., a

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m m

emb

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h th

eir

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acti

viti

es/r

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bili

ties

)

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n to

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rce

man

agem

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in

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futu

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.g.,

sch

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ture

man

agem

ent

hir

ing

and

skill

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qu

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1

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Key

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Key

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arke

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co

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um

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lan

nin

g

•W

hat

is

the

po

ten

tial

mar

ket

size

fo

r th

e p

rod

uct

/se

rvic

e?

(e.g

., ca

lcu

lati

on

der

ived

fro

m n

um

ber

of t

arg

et c

ust

om

ers,

un

its

sold

, val

ue

of

sale

s)

•W

hat

is

the

exp

ecte

d m

arke

t g

row

th a

nd w

hic

h m

ajo

r fa

cto

rs

infl

uen

ce t

hat

gro

wth

?

•W

ho a

re t

he

likel

y co

mp

etit

ors

? W

hat

do

they

off

er?

•W

hat

are

th

e st

ren

gth

s a

nd w

eakn

esse

s o

f co

mp

etit

ors

? W

hat

is

you

r co

mp

etit

ive

po

siti

on

ing

vis-

à-vi

sco

mp

etit

ors

? (i

.e, a

ta

ble

of

com

pet

ito

rs a

nd

thei

r ra

tin

gs

acro

ss k

ey c

rite

ria

–e.

g.,

tim

e to

lau

nch

, tec

hno

log

ical

cap

abili

ty, a

cces

s to

pro

pri

etar

y te

chn

olo

gy,

pri

vile

ged

rel

atio

nsh

ip w

ith

sup

plie

rs a

nd

cust

om

ers)

0503

01LN

ZX

L756

LTD

E-P

1

19

Key

qu

esti

on

s –

5. M

arke

ting

& s

ales

Key

qu

esti

on

s –

5. M

arke

ting

& s

ales

Exe

cu

tive

S

um

mar

y

Pro

duct

or

serv

ice

Man

agem

ent t

eam

Mar

ket

&

com

pet

itio

n

Mar

keti

ng

& s

ales

Bu

sin

ess

syst

em

& o

rgan

isa

tio

n

Imp

lem

enta

tio

n sc

hed

ule

Opp

ort

un

itie

s &

ri

sks

Fin

anci

al p

lan

nin

g

•W

hat

are

th

e sp

ecif

ic p

lan

s to

pro

mo

te t

he

pro

du

ct/s

erv

ice

?

•H

ow

will

th

e p

rod

uct

/ser

vice

be

dis

trib

ute

d?

Wh

ich

par

tner

s w

ill b

e n

eed

ed i

n th

e d

istr

ibu

tion

ch

ann

el?

•W

hat

will

be

the

pri

cin

g st

rate

gy?

(e

.g.,

how

mu

ch w

ill y

ou

char

ge

for

dif

fere

nt

cust

om

er s

eg

men

ts, q

uan

titi

es)

0503

01LN

ZX

L756

LTD

E-P

1

20

Key

qu

esti

on

s –

6. B

usi

nes

s sy

stem

s &

org

anis

ati

on

Key

qu

esti

on

s –

6. B

usi

nes

s sy

stem

s &

org

anis

ati

on

Exe

cu

tive

S

um

mar

y

Pro

duct

or

serv

ice

Man

agem

ent t

eam

Mar

ket

&

com

pet

itio

n

Mar

keti

ng

& s

ales

Bu

sin

ess

syst

em

& o

rgan

isa

tio

n

Imp

lem

enta

tio

n sc

hed

ule

Opp

ort

un

itie

s &

ri

sks

Fin

anci

al p

lan

nin

g

•W

hat

is

the

pro

po

sed

org

anis

atio

nal

str

uct

ure

of t

he

com

pan

y?

•H

ow

will

th

is o

rgan

isat

ion

al s

tru

ctu

re h

elp

ach

ieve

bu

sin

ess

goal

s?

•W

hat

ski

lls w

ill b

e re

qu

ired

an

d w

hat

is

the

hir

ing

pla

n?

(e.g

., a

tab

le t

hat

sh

ows

tota

l nu

mb

er o

f p

osi

tio

ns

an

d th

e fu

nct

ion

al d

esc

rip

tio

n o

f po

siti

on

s, s

kills

req

uir

ed f

or

top

3 po

siti

ons

in e

ach

dep

artm

ent)

•W

hat

is

the

sco

pe

of t

he

bu

sin

ess

? (

i.e. w

hat

will

be

per

form

ed i

nte

rnal

ly a

nd w

hat

will

be

ou

tsou

rced

?)

•H

ave

stra

teg

ic p

artn

ersh

ips

bee

n id

enti

fied

? I

f ye

s, h

ow w

ill

thes

e p

artn

ers

be

sec

ure

d?

If n

o, w

hat

is

the

pla

n to

get

p

artn

ers?

•H

ave

key

vend

ors

bee

n id

enti

fied

? I

f ye

s, h

ow w

ill t

hes

e ve

ndo

rs b

e se

cure

d?

If n

o, w

hat

is

the

pla

n to

get

ve

ndo

rs?

0503

01LN

ZX

L756

LTD

E-P

1

21

Key

qu

esti

on

s –

7. I

mp

lem

enta

tio

n sc

hed

ule

Key

qu

esti

on

s –

7. I

mp

lem

enta

tio

n sc

hed

ule

Exe

cu

tive

S

um

mar

y

Pro

duct

or

serv

ice

Man

agem

ent t

eam

Mar

ket

&

com

pet

itio

n

Mar

keti

ng

& s

ales

Bu

sin

ess

syst

em

& o

rgan

isa

tio

n

Imp

lem

enta

tio

n sc

hed

ule

Opp

ort

un

itie

s &

ri

sks

Fin

anci

al p

lan

nin

g

•W

hat

is

the

det

aile

d sh

ort

ter

m i

mp

lem

enta

tio

n p

lan

? (

e.g

., G

antt

char

t sh

owin

g d

etai

led

acti

viti

es b

y m

onth

)–

Who

is

resp

onsi

ble

fo

r ea

ch o

f th

e ta

sks?

–W

hat

are

maj

or

mile

sto

nes

?–

Wh

at a

re in

terd

epen

den

cies

bet

wee

n ta

sks

?

•W

hat

is

the

5-ye

ar i

mp

lem

enta

tio

n p

lan

? (

e.g

., G

antt

ch

art

show

ing

acti

viti

es b

y qu

arte

r)–

Who

is

resp

onsi

ble

fo

r ea

ch o

f th

e ta

sks?

–W

hat

are

maj

or

mile

sto

nes

?

•W

hat

are

po

ssib

le lo

ng

term

op

tion

s fo

r th

e b

usi

nes

s?

0503

01LN

ZX

L756

LTD

E-P

1

22

Key

qu

esti

on

s –

8. O

ppo

rtun

itie

s &

ris

kK

ey q

ues

tio

ns

–8.

Opp

ort

unit

ies

& r

isk

Exe

cu

tive

S

um

mar

y

Pro

duct

or

serv

ice

Man

agem

ent t

eam

Mar

ket

&

com

pet

itio

n

Mar

keti

ng

& s

ales

Bu

sin

ess

syst

em

& o

rgan

isa

tio

n

Imp

lem

enta

tio

n sc

hed

ule

Opp

ort

un

itie

s &

ri

sks

Fin

anci

al p

lan

nin

g

•W

hat

are

th

e b

est

case

an

d w

ors

t ca

se s

cen

ario

s fo

r th

e 5-

year

fi

nan

cial

pro

ject

ion

s?

Wh

at a

re t

he

key

ass

um

pti

ons

on t

he

key

par

amet

ers?

(e

.g.,

mar

ket

shar

es, p

rofi

t m

arg

in)

–re

fer

to

Ap

pen

dix

fo

r ex

amp

le

•W

hat

do

es t

he

sen

siti

vity

an

alys

is s

how

? (

i.e.,

by

vary

ing

key

ass

um

pti

ons

in i

sola

tion

)

•W

hat

mit

igat

ing

step

s ar

e p

lann

ed i

n o

rder

to

min

imis

e ri

sks?

0503

01LN

ZX

L756

LTD

E-P

1

23

Key

qu

esti

on

s –

9. F

inan

cial

pla

nnin

g &

fin

anci

ng

Key

qu

esti

on

s –

9. F

inan

cial

pla

nnin

g &

fin

anci

ng

Exe

cu

tive

S

um

mar

y

Pro

duct

or

serv

ice

Man

agem

ent t

eam

Mar

ket

&

com

pet

itio

n

Mar

keti

ng

& s

ales

Bu

sin

ess

syst

em

& o

rgan

isa

tio

n

Imp

lem

enta

tio

n sc

hed

ule

Opp

ort

un

itie

s &

ri

sks

Fin

anci

al p

lan

nin

g

•F

or

the

nex

t 5

year

s (a

nd

at l

east

1 y

ear

bey

ond

bre

akev

en

poin

t), w

hat

are

th

e p

roje

ctio

ns

for

–In

com

e st

atem

ent

(in

clud

es d

etai

led

reve

nue

sou

rce

as

des

crib

ed i

n th

e b

usi

nes

s m

od

el)

–C

ash

flow

sta

tem

ent

–C

om

pan

y va

luat

ion

, uti

lisin

Dis

co

unte

d ca

sh f

low

an

alys

is

·R

even

ue

mu

ltip

les

–B

alan

ce s

hee

t

•W

hat

are

th

e ke

y as

su

mp

tio

n u

sed

in t

he

fin

anci

al p

rofo

rma?

(e

.g.,

cost

of

cap

ital

, m

arke

t sh

are,

mar

gin

)

•W

hat

are

th

e fi

nan

cial

req

uir

emen

ts f

or

the

bu

sin

ess

and

wh

at

sou

rces

of f

inan

cing

hav

e b

een

iden

tifi

ed?

(e.

g.,

fin

anci

al

sch

edu

le w

ith

amou

nt

nee

ded

an

d po

ssib

le f

inan

cin

g so

urc

es)

0503

01LN

ZX

L756

LTD

E-P

1

24

Co

nte

nts

Co

nte

nts

•B

usi

nes

s st

art-

up

pro

cess

•W

riti

ng

th

e B

usi

nes

s P

lan

•C

on

stru

ctin

g t

he

team

0503

01LN

ZX

L756

LTD

E-P

1

25

“In

ves

t in

peo

ple

, no

t id

eas”

Eu

gen

e K

lein

er, V

entu

re C

apit

alis

t

0503

01LN

ZX

L756

LTD

E-P

1

26

Ch

arac

teri

stic

s o

f a

pow

erfu

l man

agem

ent

team

Ch

arac

teri

stic

s o

f a

pow

erfu

l man

agem

ent

team

•C

om

mon

vis

ion

–ev

eryb

od

y w

ants

to

succ

eed

•C

om

ple

men

tary

att

itud

es a

nd s

tren

gth

s

•A

t le

ast

3, b

ut

usu

ally

no

mo

re t

han

6 p

eop

le

•S

tick

s to

get

her

th

roug

h th

ick

and

thin

•S

tayi

ng p

ow

er, e

ven

wh

en t

her

e ar

e se

tbac

ks

0503

01LN

ZX

L756

LTD

E-P

1

27

Cri

teri

a ap

plie

d b

y in

vest

ors

Cri

teri

a ap

plie

d b

y in

vest

ors

•H

as t

he

team

alr

ead

y w

ork

ed t

og

eth

er?

•D

o t

eam

mem

ber

s h

ave

rele

van

t ex

per

ien

ce?

•D

o t

he

fou

nd

ers

know

thei

r w

eakn

esse

s an

d a

re

they

will

ing

to

mak

e u

p f

or

them

?

•H

ave

the

fou

nd

ers

agre

ed o

n t

hei

r fu

ture

ro

les

and

are

ow

ner

ship

issu

es s

ettl

ed?

•H

as t

he

man

agem

ent

team

ag

reed

on

a c

om

mo

n

go

al, o

r ar

e th

ere

un

der

lyin

g d

iffe

ren

ces

of

op

inio

n?

•D

o t

he

team

mem

ber

s fu

lly b

ack

the

pro

ject

?

0503

01LN

ZX

L756

LTD

E-P

1

28

GO

OD

L

UC

K