entrepreneur’s edge: communication – closing the understanding gap with jessie gordon
TRANSCRIPT
Jessie Gordon Managing Director
Executive Performance Training
EPT Core Programmes
- Primary Communication
- Inspirational Leadership & Creative Communication
- Women Leadership & Creative Communication
- Cross Cultural Communication & Leadership
- ‘What Gap?’ Master Class
Author
EPT & ‘What Gap?’ Rationale
Improvisation
Repertoire
Skill
EPT & ‘What Gap?’ Rationale
Quality Contact Increased Quality of Life
Interpersonal Sensitivity & Effectiveness
Best Thinking
Moment to Moment Awareness + Proactive Communication Skills
Empowered Individuals = Healthy Organisations
Core EPT Principals
Experiential – Process – Repertoire versus Formula
Body
Voice
Imagination
Core Emotions
Positive Forward Thinking & Precise Feedback
Impact on Quality of Life
- Ease Embracing & Leading Change
- Decisiveness with Flexibility
- Balancing – I / We / It
- Non-judgmental Perception
- Curiosity
- Creativity
- Trust
- Diversity
- Pleasure
- Well Being
‘What Gap?’
36 Building Blocks
A Process
Any Order
Any Tempo
SLOW design
Golden Classics
1 Choice – Importance & Priority 2 Flexibility with Holding On & Letting Go 3 The Body – Physicality & Gesture 4 Space 5 Eyes & Contact 6 Our Voice 7 Tempo, Timing & Cross Cultural Understanding 8 Silence 9 Giving & Receiving 10 Levels of Listening – Distracted Versus Focused 11 Crying in Public 12 The Power of Laughter 13 The Smile Confusion
Under the Skin
1 Habits & Personal Rituals Are Not Who We Are 2 Identity 3 Authenticity – I/ME & US/WE 4 Negotiating Self-Worth 5 Meeting as Equals 6 Conscious of Self Versus Self-Conscious 7 Fearless or Fearful 8 When Taking Risks Is Motivating & Inspiring 9 Pleasure 10 Balance as a Verb 11 Wholes & Holes
No Man’s Land
1 Past . Present . Future 2 Intuition & Gut (re-) Action 3 Non-Judgmental Perception & Positive Re-Enforcement Lead to
Creativity 4 Right or Wrong … Good or Bad 5 Trust & Belief 6 Embracing Ambiguity 7 Repetition – Does It Exist? 8 What & How Do Others Remember What You Have Said 9 Strategic Emotion 10 Distance & Intimacy 11 Inclusion & Exclusion 12 Diversity & Decision-Making 13 Leading & Following – A Brief Look – This last section reflects back on
the content of the book, it is not a specific building block.
Three Clusters
Golden Classics
Under the Skin
No Man’s Land
Why You?
Interpersonal ‘click’
Without the ‘click’ trust evaporates…
Why for all of Us?
Economic Uncertainty
Global Economy – Diversity
Mutual Understanding
Thrive
Contact Info. Websites & Book Link
EPT – Executive Performance Training [email protected] www.executiveperformancetraining.com www.pac-card.com
What Gap? – A Communication Tool Box www.abc.nl www.bol.com www.Proxisazur.be or http://www.abc.nl/search/deatiled.php?isbn=9789400503014&valuta=g