entrepreneurial marketing - mitportugal program may 2013

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Entrepreneurial Marketing Frank Days VP, Marketing, Correlsense www.tangyslice.com @tangyslice

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One of my business school classmates asked me to guest lecture on entrepreneurial marketing and share my experiences as a tech startup CMO. I tried to tailor it to the fact that most were early stage startups with limited resources.

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Page 1: Entrepreneurial Marketing - MITPortugal Program May 2013

Entrepreneurial Marketing

Frank Days

VP, Marketing, Correlsense

www.tangyslice.com

@tangyslice

Page 2: Entrepreneurial Marketing - MITPortugal Program May 2013

Agenda• Marketing basics

• Prelaunch

• Launch

• Scaling

Page 3: Entrepreneurial Marketing - MITPortugal Program May 2013

Transparency…

Frank DaysVP, Marketing, CorrelsenseFast growing private companiesSoccer dad, BBQ lover and chili headTangyslice.com

Page 4: Entrepreneurial Marketing - MITPortugal Program May 2013

THE BASICS

Page 5: Entrepreneurial Marketing - MITPortugal Program May 2013

What is Marketing?

Marketing is the activity, set of institutions, and processes for creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society at large.

American Marketing AssociationOct 2007

Page 6: Entrepreneurial Marketing - MITPortugal Program May 2013

4 P’s and 3 C’s (4 C’s)

Page 7: Entrepreneurial Marketing - MITPortugal Program May 2013

How marketing world is sorted

• Strategic/Product marketing• Programs/Promotions• Communications

Page 8: Entrepreneurial Marketing - MITPortugal Program May 2013

Pragmatic Marketing Framework

Page 9: Entrepreneurial Marketing - MITPortugal Program May 2013

Theories are great but…

• Things are different for entrepreneurs

Page 10: Entrepreneurial Marketing - MITPortugal Program May 2013

Discussion Question

• What makes entrepreneurial marketing different from traditional marketing?

Page 11: Entrepreneurial Marketing - MITPortugal Program May 2013

Differences

• Uncertainty• Moving fast• Entrenched incumbents• Limited resources• Low awareness• Competing priorities• Vision vs. reality• Establishing a new market

Page 12: Entrepreneurial Marketing - MITPortugal Program May 2013

Question

• How can marketing help your business?

Page 13: Entrepreneurial Marketing - MITPortugal Program May 2013

How marketing can help

• Awareness• Brand• Credibility• Users• Prospects• Customers• Investors• Revenue• Acquisition/IPO

Page 14: Entrepreneurial Marketing - MITPortugal Program May 2013

Why care about marketing?

• Understand the needs of the market• Spread the word• Build awareness• Get customers

Page 15: Entrepreneurial Marketing - MITPortugal Program May 2013

BEFORE YOUR LAUNCH

Page 16: Entrepreneurial Marketing - MITPortugal Program May 2013

Need a target market

Page 17: Entrepreneurial Marketing - MITPortugal Program May 2013

Common Challenges

• Too big• Not big enough• Not specific enough• Need to build segment• Extrapolation

Page 18: Entrepreneurial Marketing - MITPortugal Program May 2013

Positioning

Page 19: Entrepreneurial Marketing - MITPortugal Program May 2013

Positioning Questions

• What are your two dimensions?• Do they matter to your target customer?• Can you own this?

Page 20: Entrepreneurial Marketing - MITPortugal Program May 2013

Value Proposition/Unique Selling proposition

• Simple statement of value for your target• Think elevator pitch• Avoid

– Jargon – Big words– Extraneous adjectives

Page 21: Entrepreneurial Marketing - MITPortugal Program May 2013

Go to Market Strategy

• Direct vs. indirect?• Questions:

– What’s in it for them?– If you can’t sell it yourself, can someone else?– How much margin do you need to give up?

• Big companies love to talk with startups…• Getting them to cut a check is another story

Page 22: Entrepreneurial Marketing - MITPortugal Program May 2013

Importance of Marketing

Importance of marketing =

1__________________

Size of average Selling price

Page 23: Entrepreneurial Marketing - MITPortugal Program May 2013

WHAT ONE MARKETING THING DID YOU TRY THAT DIDN’T WORK?

Page 24: Entrepreneurial Marketing - MITPortugal Program May 2013

Tagline and logo

• Are overrated at early stages• Get something good enough• You will likely update both

Page 25: Entrepreneurial Marketing - MITPortugal Program May 2013

“We need some buzz…”

• Marketing is hard work… not magic …• You want

– Awareness in your target market– Prospective customers– Closed deals

• Buzz is a distraction

Page 26: Entrepreneurial Marketing - MITPortugal Program May 2013

LAUNCH

Page 27: Entrepreneurial Marketing - MITPortugal Program May 2013

FACT: THERE ARE MORE WAYS TO SPEND MONEY ON MARKETING THAN THERE ARE PRODUCTIVE PROGRAMS

Page 28: Entrepreneurial Marketing - MITPortugal Program May 2013

Build a Simple Marketing Plan

Consider agile project management

Page 29: Entrepreneurial Marketing - MITPortugal Program May 2013

How much to spend?

• As much as:– You can afford– Your investors can agree to– You need to grow

Page 30: Entrepreneurial Marketing - MITPortugal Program May 2013

Marketing Mix

• Where can a startup spend it marketing resources?

Page 31: Entrepreneurial Marketing - MITPortugal Program May 2013

Common Startup Programs• Viral product• Search engine marketing (paid and organic)• Public relations• Content marketing• Emails• Sales enablement• Social media• Tradeshow/events• Advertising• Partner marketing• Sponsorships• Lists• CRM• Lead nurturing

Page 32: Entrepreneurial Marketing - MITPortugal Program May 2013

Viral Business Model

Page 33: Entrepreneurial Marketing - MITPortugal Program May 2013

Viral Marketing Model

• Advantages• Disadvantages

Page 34: Entrepreneurial Marketing - MITPortugal Program May 2013

Pro’s and cons

Pro’s• Can go viral• Users do marketing for you• People like you• Need a way to monetize• Product takes a lot of work

Con’s• Might not go viral• Lots of people don’t buy• Third world leads• Activation rates• Data quality• Still have to get people to

your site

Page 35: Entrepreneurial Marketing - MITPortugal Program May 2013

Search engine marketing

Paid

Organic

Page 36: Entrepreneurial Marketing - MITPortugal Program May 2013

Public Relations

Page 37: Entrepreneurial Marketing - MITPortugal Program May 2013

Content marketing = content + SEO + social media

Outbound Inbound

Print Ads

Television Ads

Cold Calling

Trade Shows

E-mail Blasts

Blogs, Ebooks, White Papers

Viral YouTube Videos

Search Engine Opt

Webinars

Feed, RSS

Credit: blog.hubspot.com

Page 38: Entrepreneurial Marketing - MITPortugal Program May 2013

Social media

IT Sites Link Builders

Blogs/Microblogs Tools Monitoring

Visuals Video Sites Core Networks

Page 39: Entrepreneurial Marketing - MITPortugal Program May 2013

But you can’t live by content marketing alone

• It is still a marketing mix• PPC, SEO, Email, web, CRM …• Result dictate your mix

Page 40: Entrepreneurial Marketing - MITPortugal Program May 2013

Start blogging

Page 41: Entrepreneurial Marketing - MITPortugal Program May 2013

Write some guest blogs

Page 42: Entrepreneurial Marketing - MITPortugal Program May 2013

Leave comments

• Find some place you feel confident

• People you know

Page 43: Entrepreneurial Marketing - MITPortugal Program May 2013

Invest in a decent website design

Page 44: Entrepreneurial Marketing - MITPortugal Program May 2013

And a short video…

Page 45: Entrepreneurial Marketing - MITPortugal Program May 2013

Add keywords to LinkedIn profile

• Mark profile public

• Mention products and markets

• Create short URL to you with keyword

Page 46: Entrepreneurial Marketing - MITPortugal Program May 2013

Don’t let someone sell you a viral video

Page 47: Entrepreneurial Marketing - MITPortugal Program May 2013

SCALING

Page 48: Entrepreneurial Marketing - MITPortugal Program May 2013

Series A or B: Turning the Crank

• You know your target• Hire a CMO• Brand consultant• Build a marketing team• Go big or go home• Sales enablement• CRM• ROI

Page 49: Entrepreneurial Marketing - MITPortugal Program May 2013

Where to learn more...

• Online resources– Mashable.com

– Techcrunch.com

– Marketingprofs.com

– MPDailyfix.com

– Copyblogger.com

Page 50: Entrepreneurial Marketing - MITPortugal Program May 2013

Stay tangy my friends…

Frank DaysVP, Marketing, CorrelsenseLinkedIn.com/[email protected]