enterprise resource planning (erp)...enterprise resource planning (erp) in order to achieve business...

Enterprise Resource Planning (ERP) In order to achieve business growth, your organisation needs to run at peak productivity and you need to be able to identify and rectify inefficiencies quickly and easily. Find out how our cost-effective and flexible ERP solutions can help. Please find in this document the following 3 Technical Overview Product Brochures to help you in achieving this success. >> Microsoft Axapta Microsoft Business Solutions-Axapta is a multiple language, multiple currency enterprise resource planning (ERP) solution with core strengths in manufacturing and e-business and strong functionality for the wholesale and services industries. >> Microsoft Navision

Microsoft Business Solutions-Navision is a cost-effective and fully customisable business management solution designed to meet the specific needs of small and mid-sized companies.

>> Microsoft Great Plains Microsoft Business Solutions-Great Plains provides a solid foundation for unifying processes. Its outstanding financial tools enhance the visibility and control of your business health, resulting in more confident and smarter decisions.

MICROSOF T ® BUSINESS SOLUTIONS–A X APTA ®

functionality and controlWORLD-BEATING FROM A NEW GENERATION ERP

BUILT FOR THIS MILLENNIUM,NOT THE LAST

Microsoft Business Solutions–Axapta is not anintegrated solution, in the sense that we’re used to.It’s a single, multi-layered application with a singledatabase and toolkit, which can be configured – notadapted, or customised, but moulded precisely intoshape – around the character and preferences ofyour business, at every level from hemisphere toindividual user.

Its ‘drag and drop’ development environmentenables precise configuration, and its unique layeredstructure means that upgrading can be achievedeasily, without losing any of the unique qualities,processes and data you’ve accumulated or built intoyour system.

And that means we expect Microsoft BusinessSolutions–Axapta to start returning your investmentwithin only a few months – and to go on doing sofor 10 or even 20 years hence.

SCALABLE FROM TODAY INTO THEFORESEEABLE FUTURE

The business solution you base your success ontoday is not just an add-on, it’s potentially thelifeblood of your organisation going forward.So it’s not a decision to be taken lightly.

Today’s successful ERP solution must be able tosupport a medium-sized, ambitious, fleet-of-footbusiness today, and still be supporting the majorinternational enterprise it will become.

Microsoft Business Solutions–Axapta is scalable,and equally user-friendly, from 10 users to 3,000or more; and it’s simple to configure for internationaloperations, with over 30 language options alreadybuilt into its core architecture. For the smaller,agile business its intuitive, responsive naturemakes it a joy to work with; and for the largerfirm, its proven ability to process a record 315,000transactions from 3,600 simultaneous users in onehour means it’s up to any task you set it.

DESIGNED TO SUPPORT YOUR WHOLEBUSINESS

As a single solution with ‘turn-on-turn-off’functionality, Microsoft Business Solutions–Axaptacontains everything you need to integrate businessprocesses and information right across yourbusiness chain, from original suppliers via everyinternal department, to customers/end-users.

Based around the core financials database, thesolution supports manufacturing in a uniquelyadvanced, transparent way which even letscustomers configure their product orders over theweb, if that suits your business model. Its CRMand supply chain capabilities are leading-edge,creating a straight-through business integrationthat’s sure to enhance your success.

The Enterprise Resource Planning (ERP) revolution enabled many major businesses tostart integrating their various specialised applications, and use single-platform softwareto underpin their business processes for the first time. But what comes next?

Substituting big software for big mainframe hardware may have been step 1, but in thehighly competitive 21st century economy businesses need more, much more. Theyneed lean, flexible, intelligent solutions that can effortlessly take on the unique formof their business, automate every process and get an entire enterprise running as oneentity, from end to end and beyond.

Welcome to Microsoft® Business Solutions–Axapta®, the astonishing new ERP solutionwhich takes business control, information accessibility and process flexibility to newlevels entirely.

In March 2002, AccountingSoftwareAdvisor.com used an advanced software analysistool to compare the Manufacturing and Inventory Control capabilities of all the majorERP solutions on the market. With a 99% rating, Axapta came clearly first, aheadof all the big names of the last decade.

ERP/F INANCIALSCRMSUPPLY CHAIN MANAGEMENTE-BUSINESSMANUFACTURING

Accounting Software Advisor ranks

Axapta No.1

In its evaluation of the core financial

features for 62 accounting and ERP

solutions, ASA ranked Axapta first in

its class. “Axapta has the power and

functionality of a tier 1 ERP product

and the customisation capabilities

other ERP systems dream of.”

F INANCIALS–AXAPTAMicrosoft Business Solutions–Axapta FinancialManagement provides all of the functionality youneed to update your accounts efficiently andcomply with internal and external reportingrequirements. Institute of Chartered Accountants(ICAEW) accredited, Financial Management wascreated with the user in mind, and its layout isbased on the intuitive Microsoft environment.Users can personalise menus and can copy andpaste information from Axapta to Microsoftproducts such as Word or Excel. Advanced sortingand filter options are available, which make it easyto locate and use data, and you have the optionto run Axapta Financial Management in almostany language.

Modules include: General Ledger, LiquidityManagement (Bank Management), AccountsReceivable, Accounts Payable, Fixed Assets,Inter company Accounting & Consolidation.

BUSINESS ANALYSIS–AXAPTADecision makers in a global marketplace face toughquestions everyday. Is the business healthy? Whoare my best customers? Which supplier should Ichoose? Where are we quarter-to-date? Do wedeliver products consistently on time? Do we havethe right mix of people? To manage your businessperformance effectively means knowing whatquestions to ask, and having the facts readily athand to answer them. Axapta Business Analysisgives you access to the accurate and timely analysisyou need to compete successfully.

Modules include: Multidimensional Analysis,Microsoft Analysis Server, Embedded Pivot Table,Cube Definition Manager, Multicurrency/Multi-Language Cube Generation, Automatic Filtering,Balanced Scorecard with KPIs.

INVENTORY AND ORDERPROCESSING–AXAPTAEffective distribution comes down to knowingwhere items are at any given moment and ensuringan efficient flow from production, to storage, to

shipping. With Inventory and Order Processing,you can optimise your entire warehousemanagement cycle according to your needs basedon accurate, timely information.

Modules include: Inventory Management withDimensions, Order Handling with Trade Agreements,Order Promising, Multi-Site Warehouse Management,Item/Lot Reservation & Tracking, Logistics.

HUMAN RESOURCEMANAGEMENT–AXAPTAAn agile human resource management system canhelp you quickly evolve your organisation to meetthe challenges of a fluctuating business environment.Axapta Human Resource Management is a modularsystem that helps you gather and structure employeeinformation and support their development,maintain an overview of your organisation andcreate the right internal environment to drive yourbusiness forward.

Modules include: Balanced Scorecard, BusinessProcess Management, Employee Role, HRM I(Personnel & Organisational Records), HRM II(Recruitment & Absence), HRM III (Skills &Competencies), Questionnaire, EmployeeSelf-Service.

PROJECT MANAGEMENT–AXAPTAFor the growing number of companies that provideservices to customers, either as their core businessor in addition to their products, the challenge is toeffectively manage knowledge, opportunities andresources. With Axapta Project Management, youhave the tools to facilitate registration, invoicingand analysis. It helps you plan, monitor and followup on projects – both internal and external – andsupports a wide range of functions such asmanaging time and materials in projects andadvanced fixed price projects.

Modules include: Consultant Role, Project Type &Hierarchy, Project Finance, Invoicing, ConsultantSelf-Service.

CUSTOMER RELAT IONSHIPMANAGEMENT–AXAPTAWith Axapta Sales and Marketing, you are inconstant dialogue with your customers. By knowingyour customers and their needs, you can deliver theexact products and services they seek. By servicingtheir needs effectively, you gain their loyalty.Internally, your employees, departments anddifferent business locations can share informationeffortlessly. The result is better pipeline management,improved cost-control and better overallco-ordination of sales force activities.

Modules include: Customer Role, DocumentManagement, Marketing Automation, CustomerSelf-Service/Product Builder, Questionnaire, SalesForce Automation, Sales Management, SalesRepresentative Role, CTI-compatible Telemarketing.

MANUFACTURING–AXAPTAWhen choosing an ERP solution, manufacturers arefaced with a difficult dilemma. Too often it comes

down to choosing a solution that has strongmanufacturing functionality at the expense of generalbusiness functionality. Or you are forced to purchasea separate system, such as financial management, andintegrate the two. Not with Axapta. It offers the fullrange of functionality – including deep manufacturing.

Axapta gives you greater control over manufacturingand production. At any time, you can measurespecific costs associated with employees, machineryand products, and so manage costs better andidentify new possibilities faster.

Modules include: MRPI-Compliant Supply &Demand Planning, Finite/Infinite Capacity &Materials Planning, Job Scheduling & Sequencing,Resource Management, Shop Floor Management,Work Order Management with Job Costing, ProductConfiguration, Graphical BOM Designer withVersion Control.

Microsoft Business Solutions–Axapta provides a comprehensive suite of applications that connect people, processes,suppliers and customers, and deliver the information that decision-makers need to run great businesses.

SUPPLY CHAIN MANAGEMENT–AXAPTAWhen it comes to your supply chain, two goals come to mind: reducinginventory and increasing productivity. Today, with the combined forcesof the Internet and ERP solutions, it is possible to find the balanceneeded to achieve those goals. Axapta Supply Chain Management is anatural fit, owing to its comprehensive functionality and inherentInternet capabilities, giving you fast and cost-effective visibility andconnectivity throughout your entire supply chain. It also gives you theability to eliminate manual entry of data. Via XML, documents such assales and purchase orders can be sent directly from your customer’s orvendor’s system to your own Axapta installation and vice versa.

Modules include: Demand Forecasting, Intercompany Trade,Procurement Management, Partner Self-Service, PerformanceMonitoring, Electronic Information Exchange.

E-COMMERCE–AXAPTAEveryone who plays a role in your business is a member of yourbusiness community. That includes employees, customers, vendors andother business partners. E-commerce enables you to use the Internet tointeract with the people who have the information you need; or needthe information you have via personalised web sites. Using the AxaptaEnterprise Portal, you enable your business community to work directlywith your ERP solution.

Modules include: Consultant Role, Customer Role, Employee Role,Enterprise Portal, Questionnaire, Sales Representative Role, Vendor Role.

DEL IVERED BY EXPERT PARTNERSWHO KNOW YOUR BUSINESSMicrosoft Business Solutions are delivered and supported by a networkof strategic partners, each a specialist in their field and with theexpertise to help you get the best out of your solution, to suit yourindustry norms and business goals.

For further information about Microsoft Business Solutions–Axaptaplease call us on 0870 2433111, contact your authorisedMicrosoft Business Solutions Partner, visit our websitewww.microsoft.com/uk/businesssolutionsor email us at [email protected].

Microsoft Business Solutions, includes the businesses of Great Plains, Microsoft bCentral™ and Navision A/S.

©2003 Microsoft Corporation. All rights reserved.

www.microsoft.com/uk/businesssolutions

AXAPTA MODULESFinancial ManagementFinancial management with dimensionsInter company accounting andconsolidationComplete audit trail

Customer Relationship ManagementSales force and marketing automationTelemarketing and questionnairesSales managementCustomer self-service websitesComputer telephone integrationDocument management

Human Resource ManagementOrganisational charts and employeeregistrationSkills mapping and recruitmentEmployee self-service websitesBusiness process management

Business AnalysisDesigner for multidimensional data cubesIntegration with Microsoft Analysis Services

Analysis views through embeddedPivot TablesBalanced scorecard with keyperformance indicators

Global SupportSupports local legal and accountingrequirementsMultiple languagesMultiple currenciesLocal sales and support

TechnologyOne integrated and web-enabledbusiness logicThree-tier, scalable system architecture

Open source code with integrateddevelopment environmentConforms to all relevant technologystandards and interfaces

ManufacturingMRPI-compliant supply and demandplanningFinite and infinite capacity and materialsplanningJob scheduling and sequencingResource managementShop floor managementWork order management with job costingProduct configurationGraphical bill of material designer withversion control

DistributionMulti-site warehouse managementInventory management with dimensionsOrder handling with trade agreementsOrder promisingItem and lot number reservation andtracking

Supply Chain ManagementDemand forecastingIntercompany tradeProcurement managementPartner self-service websitesPerformance monitoringElectronic information exchange

Project ManagementProject types and hierarchiesProject finance and invoicingConsultant self-service websites

Microsoft Business Solutions–Axapta’s unique layered architecture enables the solutionto be configured and adapted to fit the organisation at every level – yet also to beupdated and expanded with ease.

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MICROSOF T ® BUSINESS SOLUTIONS–GREAT PL AINS ®

integrated businessHIGHLY SCALABLE, RAPIDLY AVAILABLE MANAGEMENT SYSTEM

DRAMAT ICALLY INCREASING YOURBUSINESS INSIGHT

Designed with the fast-moving, 21st-century, service-orientated business in mind, Microsoft BusinessSolutions–Great Plains is a tonic for any business.

Its integrated functional modules all operate froma central Microsoft SQL Server or Pervasive SQLdatabase, so – maybe for the first time – all thedata entered across your business is fresh,consistent and up to date.

Then, its extensive reporting and analyticscapabilities make sure that the information that’saccumulating in your organisation is readily availableto you and your colleagues, in the form you want,to help you make better business decisions.

INTEGRAT ING R IGHT ACROSS YOURBUSINESS CHAIN

The key to successful business systems in today’scompetitive environment is their ability to createsmoother processes across the business. But not justacross the various departments inside your business.

True e-business management solutions like MicrosoftBusiness Solutions–Great Plains enable you toeffortlessly extend processes and information to yoursuppliers, and your customers, as well as your staff.

Say goodbye to the old days of isolated applicationsand invisible information. We’ll get everyone talkingto everyone – so you make more money, faster.

A COMPREHENSIVE SET OF BUSINESSMODULES AVA ILABLE

With Microsoft Business Solutions–Great Plains,you can build an end-to-end integratedmanagement system that underpins your business:or select the parts that match your priorities today,and concentrate on them first.

Either way, customising the solution isstraightforward, so you can design the systemto deliver the business benefits you want,when you want.

Now is the time to make inspired investment decisions which will guarantee yourbusiness success for years – even decades – to come. One such decision is to investin an end-to-end integrated business solution that can be up and running in weeks –yet still be supporting you when it has helped you grow to ten times your current size.

Microsoft® Business Solutions–Great Plains® is an affordable, scaleable solution thataddresses business process needs at the lower mid-market segment and scales tomeet the requirements of complex business processes in the upper mid-market andcorporate segments.

That means it’s a solution whose payback starts right away, and keeps on going.No need to get a ‘small’ solution today that will struggle in a few years’ time; or to get a stripped down giant Enterprise Resource Planning (ERP) solution thatcosts a fortune to keep running and just keeps getting bigger and bigger.


“Web-based technology is important to

keep people up-to-date when travelling

between our dispersed locations. Using

Microsoft Business Solutions–Great

Plains, critical business information is

always available through employees’

connection to the Internet.”

William Cameron, CFO, Oxford Molecular

E-COMMERCE–GREAT PLA INSEmbrace Internet-based commerce with anintegrated suite of applications that save you timeand money and serve your customers better whileopening your business to new global markets.The E-commerce series offers seamless integrationbetween your e-commerce solution and yourbusiness management system, eliminating rekeyingof data, ensuring accuracy of information across allsystems, helping you give better customer service,and improving decision making at all levels.

Modules include: eCommerce, eOrder.

PLUS, UNIQUE LEVELS OF INTEGRAT IONWITH MICROSOFT OFF ICEOne further benefit of Microsoft BusinessSolutions–Great Plains: it’s tightly integratedwith your familiar Microsoft desktop applications.

With our new Office XP Smart Tag capability, keymaster records held within the business solutioncan be ‘recognised’ within Word or Exceldocuments. So if you’re writing a letter to acustomer, for instance, and you’d like to view theiraccount details, you can just click on their namein your letter, and obtain the data!

F INANCIALS–GREAT PLA INSThe Financials series gives you the integratedtools you need to master your financial data andprocesses, taking full advantage of the informationyour financial system contains. With instant accessto accurate, up-to-the-minute financial information,you are equipped to make informed operationaland strategic decisions at a moment’s notice,and map the course to your successful future.

Modules include: Account Level Security,Bank Reconciliation, Cash Flow Management,Collections Management, Bank Management,BACS, Fixed Asset Management, FoundationSeries, General Ledger, Intercompany,Multicurrency Management, MultidimensionalAnalysis, National Accounts, PayablesManagement, Receivables Management,Revenue/Expense Deferrals.

ANALYT ICS AND REPORT ING–GREAT PLA INSYou have a lot of valuable data within yourbusiness systems. But how do you get it into thehands of the right people to make the bestdecisions for your company? The greatest valueyour business solution can provide is the easytransformation of your data into meaningful,valuable information. Analytics and Reportingprovides a broad range of flexible, customisableanalytics, reporting and budgeting options to meetyour company’s needs – from advancedconsolidation analysis to the simplest reportingrequests. Our applications tap into the most powerfulreporting, analysis and budgeting tools available.

Modules include: Crystal Reports Professional,Enterprise Reporting, FRx Forecaster Professional,FRx Professional, ProClarity.

INVENTORY AND ORDERPROCESSING–GREAT PLA INSInventory and Order Processing helps you increaserevenues while streamlining the sales order processand lowering costs per transaction. Handlingtraditional sales order processes as well as electroniccommerce; Inventory and Order Processing has the

power to streamline critical business processes,making your business more profitable.

Modules include: Bill of Materials, eRequisition,Extended Pricing, Inventory Control, Invoicing,Purchase Order Processing, Sales Order Processingwith Advanced Invoicing.

PROJECT SERIES–GREAT PLA INSProject Management provides the tools organisationsneed to effectively manage project performance whileensuring that budgets are met and billing is bothaccurate and timely. With Project Management, cashflow is improved and costs are better managed. Fullintegration among modules streamlines invoicing,time and expense reporting approvals and reporting,helping you drive strategic direction.

Modules include: Project Accounting, PS Timeand Expense.

F IELD SERVICE–GREAT PLA INSField Service is a total solution for organisationalprofitability and customer satisfaction. Thecombination of a complete field service solutionwith superior business management capabilitieshelps you manage all aspects of your operations.

Modules include: Contract Administration, DepotManagement, eReturns, eService Calls, eTech,Field Service, Preventative Maintenance, ReturnsManagement, Service Call Management, TechAssist.

MANUFACTURING–GREAT PLA INSThe Manufacturing series offers powerful, cost-effective resource planning and management toolsthat enable you to collaborate with tradingpartners, manage the entire financial life-cycle ofthe manufacturing business process and build asustainable advantage in your industry.

Modules include: Capacity RequirementsPlanning, Engineering Change Management, JobCosting, Manufacturing Bill of Materials, OrderProcessing, Master Production Scheduling,Materials Requirements Planning, QualityAssurance, Sales Configurator, Sales Forecasting.

Microsoft Business Solutions–Great Plains provides a comprehensive suite of applications that connect people,processes, suppliers and customers, and deliver the information that decision-makers need to run great businesses.

DEL IVERED BY EXPERT PARTNERSWHO KNOW YOUR BUSINESSMicrosoft Business Solutions are delivered andsupported by a network of strategic partners, eacha specialist in their field and with the expertise tohelp you get the best out of your solution, to suityour industry norms and business goals.

For further information about Microsoft BusinessSolutions–Great Plains, please call us on0870 2433111, contact your authorised MicrosoftBusiness Solutions Partner, visit our websitewww.microsoft.com/uk/businesssolutionsor email us at [email protected].

“Because it's so flexible, you can do a

great deal of “tailoring” to make it work

precisely as you want to. Getting good

advice to start with will make future

analysis very easy.”

Ray Chaplin, Head of Finance,Essex Training & Enterprise Council



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GREAT PLA INS MODULESFinancialsAccount Level SecurityBACSBank ManagementBank ReconciliationCash Flow ManagementCollections ManagementFixed Asset ManagementFoundation SeriesGeneral LedgerIntercompanyMulticurrency ManagementMultidimensional AnalysisNational AccountsPayables ManagementReceivables ManagementRevenue/Expense Deferrals

Analytics and ReportingCrystal Reports ProfessionalEnterprise Reporting FRx Forecaster ProfessionalFRx ProfessionalProClarity

Inventory and Order ProcessingBill of MaterialseRequisitionExtended PricingInventory ControlInvoicingPurchase Order ProcessingSales Order ProcessingAdvanced Invoicing

Project ManagementProject AccountingPS Time and Expense

Field ServiceContract AdministrationDepot ManagementeReturnseService CallseTechField ServicePreventative MaintenanceReturns ManagementService Call ManagementTechAssist

ManufacturingCapacity Requirements PlanningEngineering Change ManagementJob CostingManufacturing Bill of MaterialsOrder ProcessingMaster Production SchedulingMaterials Requirements PlanningQuality AssuranceSales ConfiguratorSales Forecasting

E-commerceeCommerceeOrder

Microsoft Business Framework and individual solutions build on the core Microsoft technologyplatform to provide a broad and robust basis for building the interconnected business. Ourspecialist business partners will then develop verticalised technology stacks and solutions tosuit their individual markets of expertise.

MICROSOF T ® BUSINESS SOLUTIONS–NAVISION ®

reliable businessA LEAN, AGILE, FAST AND SUPERBLY MANAGEMENT SYSTEM

A SYSTEM THAT DOES WHAT YOUWANT I T TO DO

If there’s one thing that used to be annoying aboutthe older generation of business software packagesand ERP solutions, it was that once you’d spent a lotof money buying them, you then had to reengineeryour business just to fit them in. You had to dothings their way, not the other way round.

Not so with Microsoft Business Solutions–Navision.According to leading US analyst J. Carlton Collins,this solution has the best mix of ‘ease ofcustomisation’ and ‘power of customisation’available in the market. In other words, if you wantto build systems that will encapsulate and supportyour unique business processes, preserving andenhancing the business advantage you’vepainstakingly developed, this is the way to do it.

This ease and power of customisation also meansthat the solution can be adapted to support a widerange of industries – or equally, support you througha major change of strategic direction if necessary.

REL IAB IL ITY ISN’T COMPROMISED FORL IGHTNING SPEED

Working on Microsoft SQL Server or its ownNavision database, this solution has provedcapable of handling large volumes of transactionsat impressive speed. But that doesn’t mean thatthings go astray: its reliability is legendary.

First, Microsoft Business Solutions–Navision isdesigned with a unique interruptibility feature,so that you’ll never lose data even if, for instance,you have total power loss in the middle of abatch posting.

Second, its outstanding SIFT technology meansthat all record totals, across all time periods, areautomatically updated every time a transaction isentered. So you can get accurate reports screenedinstantly, without waiting seconds or even minutesfor recent transactions to be tabulated.

And in addition, its drill-down capabilities meanthat you can click down from top-line figures tosource documents, and back up again, at any time,getting a complete and detailed picture of yourbusiness down to individual transaction level.

A business determined to survive and thrive in the demanding economy of the 21stcentury needs to be underpinned by technology that’s designed for the conditions. Leavebehind the limitations of the old PC-based accounting packages; forget the giantEnterprise Resource Planning (ERP) solutions constructed to get manufacturers throughY2K, and then crammed into ‘mid-market’ versions. What today’s lean and agilecompany needs is an integrated business system that’s equally lean and agile.

And Microsoft® Business Solutions–Navision® is not just a solution designed to thelatest, streamlined, Windows XP-based specifications: it’s also among the fastest andmost reliable business management systems you can find, anywhere in the world.

Ideal for companies turning over from £5m up to £500m a year, Navision is not justmodular, but granular – so you can choose which features of the system you want toactivate, and how many user licences you want for each feature. It’s hard to imaginethere is a more economical way to buy business software.

With Microsoft Business Solutions–Navision, you could be starting to see bottom-linebenefits from your investment in just a few months.


“Microsoft Business Solutions–Navision

is such good value that we want to

encourage as many franchises as

possible to use it. All the core

functionality is already there and

local franchises can make their own

customisations quickly and easily.”

Thanasis Malandrakis, Project Manager,IKEA

INTEGRAT ING YOUR BUSINESS, YOURSUPPL IERS, YOUR CUSTOMERS…

With Microsoft Business Solutions–Navision,you have the platform to build an integratedmanagement system; linking together not justall your in-house operations, but your sourcesof supply and your customers, to get the bestout of e-business efficiency and create better,more productive relationships.

The technology platform is leading-edge, and asit’s from Microsoft, you can be sure that yourchosen business solution will stay abreast of thelatest developments in business technology –for years and even decades to come.

F INANCIALS–NAVIS IONThe Financials series adapts to match the way youwork so you’ll always know the status of yourbusiness at any given moment. Financialinformation is always up-to-date, so you can easilyview the specific information you need to makeinformed decisions. Much more than just apowerful accounting tool, the Financials seriesmakes it easier to spot trends and gain insight intoyour business activities, so you can capitalise onyour knowledge and unearth new opportunities.

Modules include: Cash Manager, Fixed Assets,General Ledger, Receivables & Payables, Budgeting& Reporting, Consolidation, Human Resources,Jobs, Multicurrency, Resources.

ANALYT ICS AND REPORT ING–NAVIS IONNavision delivers the flexibility, reliability andusability you need to analyse and evaluate yourbusiness. The solution allows you to attributecharacteristics to the information you record anduse in your daily work, giving you the power toask searching questions about your business andact upon the answers. You can seek more effectiveways of doing business, develop your analytic toolsin an easy way, and base important decisions onreliable information.

Modules include: Advanced Dimensions, XBRL.

INVENTORY AND ORDERPROCESSING–NAVIS IONNavision combines effective order and inventorymanagement processes with advanced warehousemanagement functionality to deliver operationalefficiency to your business. Inventory and OrderProcessing gives you the power to act moreresponsively to your customers’ demands, improveyour customer service, and reduce your inventoryand distribution costs.

Modules include: Inventory Management, OrderProcessing, Automated Data Capture (ADCS),Distribution, Pricing, Returns Management,Inventory Costing, Warehouse ManagementSystems, Shipment & Delivery.

MARKET ING & SALES–NAVIS ION Navision offers integrated Sales and Marketingfunctionality to help you focus your activities onpreferred customer segments. The solutionempowers you to improve the quality of everybusiness interaction, so you can improve the successof your sales and marketing efforts, make well-informed decisions about your customers andsharpen your competitive edge.

Modules include: Contact Management, ContactClassification, Campaign Management, OpportunityManagement, Task Management, DocumentManagement & Interaction Log, Contact Search.

SERVICE MANAGEMENT–NAVIS ION Service Management makes it profitable for you todeliver superior customer service by allowing youto meet and exceed customer expectations andensuring customer loyalty. You can place tightercontrols on your costs, organise your serviceresources for maximum efficiency, and profit fromexisting customers by providing better service levels.

Modules include: Item Management, PriceManagement, Order Management, ContactManagement, Planning & Despatching,Job Scheduling.

MANUFACTURING–NAVIS IONNavision provides you with the tools to effectivelymanage your manufacturing processes includingproduction orders, bills of material, supplyplanning and capacity requirements planning.Manufacturing allows you to improve your businessperformance through efficient manufacturingprocesses and take advantage of new revenueopportunities by responding faster to change.

Modules include: Production Orders,Bill of Materials, Supply Planning, DemandForecasting, Capacity Requirements Planning,Manufacturing Costing.

E-COMMERCE–NAVIS IONE-commerce helps you improve your efficiency,responsiveness and business relationships througha variety of Internet-based features such as UserPortal, Commerce Portal and Commerce Gateway.User Portal increases employee productivity byintegrating all your company resources into asingle browser-based interface, while CommercePortal and Commerce Gateway let you leverage thepower of the Internet to streamline your commercialinteractions with vendors and customers.

Modules include: Commerce Gateway, CommercePortal, User Portal.

Microsoft Business Solutions–Navision provides a comprehensive suite of applications that connect people, processes,suppliers and customers, and deliver the information that decision-makers need to run great businesses.

PLUS, UNIQUE LEVELS OF INTEGRAT IONWITH MICROSOFT OFF ICEOne further benefit of Microsoft BusinessSolutions–Navision: it’s tightly integrated withyour familiar Microsoft desktop applications.

With our new Office XP Smart Tag capability, keymaster records held within the business solutioncan be ‘recognised’ within Word or Exceldocuments. So if you’re writing a letter to acustomer, for instance, and you’d like to view theiraccount details, you can just click on their name inyour letter, and obtain the data!

DEL IVERED BY EXPERT PARTNERS WHOKNOW YOUR BUSINESSMicrosoft Business Solutions are delivered andsupported by a network of strategic partners, eacha specialist in their field and with the expertise tohelp you get the best out of your solution, to suityour industry norms and business goals.

For further information about Microsoft BusinessSolutions–Navision, please call us on0870 2433111, contact your authorisedMicrosoft Business Solutions Partner, visit ourwebsite www.microsoft.com/uk/businesssolutionsor email us at [email protected].




NAVIS ION MODULESFinancials ManagementGeneral ledgerReceivable and payablesCash managerFixed assetsHuman resourcesBudgeting & reportingConsolidationProject managementMultiple dimensionsMulticurrency

DistributionInventory managementWarehouse managementOrder processingReturns managementAutomated Data Capture Systems(ADCS)Pricing for sales and purchasingInventory costingShipment & delivery

ManufacturingProduction ordersBill of materialsSupply planningDemand forecastingCapacity requirements planningManufacturing costing

CRM – Marketing & SalesContact managementContact classificationCampaign management

Opportunity managementTask managementDocument management & interaction logContact searchEmail logging for Microsoft ExchangeOutlook client integration

CRM – ServiceService item managementService price managementService order managementService contact managementPlanning and DespatchingJob scheduling

E-Business SolutionsCommerce portalCommerce gateway

Application WideDB platform:• Navision database server• Microsoft SQL Server• IBM iSeriesMulti languageUser portal• C/ODBC, C/FRONT• Navision application serverBuilt in OLAP (SIFT)Reports

“Navision is unique in that no respondent has ever made

a negative comment about Navision software in any of

the five surveys we have conducted.”

Alan Salmon, Managing Director, Accounting Research inc.(Accounting Software consultant)

Microsoft Business Solutions–Navision’s unique architecture enables the core of the solution to be easily tailored tothe needs of the locality, the vertical industry and even the individual organisation.

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