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Enterprise Level Integration for the Mid-Market

Featuring valued customer

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Liaison ECS and Delta

• Delta is an any-to-any mapping and data translation tool.

• ECS is a communication server supporting a wide variety of data transfer protocols and standards.

• EAI: Delta and ECS combined provide an enterprise application integration solution capable of coordinating the many diverse applications, databases, and e-commerce formats found across the enterprise.

• B2B: Delta and ECS combined provide a business to business solution capable of coordinating all trading partner requirements as an extension of the enterprise.

Scalable, reliable and will run unattended. Actively reports exceptions.

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Systems, formats, protocols

• Supports EDI (EDIFACT, X12, TRADACOMS)• Supports XML• Supports direct database access• Supports Flat Files• Supports mail and HTML (as output only)

Conversion and data enrichment between any of these formats

• Integrates with SAP (SAP Bridge), Oracle Applications, Lawson M3, IBM AS/400 applications, CargoWise, webMethods, Microsoft Dynamics, legacy systems and most others.

• Integration business scenarios are easily implemented.• Web services provider (server) and/or consumer

ECS implements HTTP, FTP, POP3 and SMTP communications protocols, including ALL security variations (AS1, AS2, AS3, FTP/S, SFTP etc., etc.)

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An affordable ESB

• ECS and Delta together can be viewed as an Enterprise Service Bus.

• Allows for creative solutions helping to overcome business process mismatches

System 1

System 2

System 3

Trading Partner

Trading Partner

ECS

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Liaison services

• Professional integration services– Support with design– Support with implementation– Support with creating translation maps

• Technical and implementation support– Knowledgeable support staff– US and Europe

• Hosted solutions– Translation as a service– Shared or dedicated server– Liaison deals with technical exceptions

• Web EDI – Forms based– Small companies, low volume– Can complement rollout for large enterprises

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From push to pull

• ECS and Delta offer a wealth of functionality• We see that our customers go far beyond their initial

integration goals when discovering all the possibilities• A gradual change from customers pushing B2B

integration to supplier pushing for more integration to their customers and partners.

ProjectScope

Customers Discovery Integration

Customers and partners

Time

Smaller Businesses

Mid-size Larger mid-size

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Some examples

• Tanzanian International Container Services: Dwell time reporting to shipping lines from Excel sheets sent by customs. Integration with Oracle database.

• Ligentia UK: Integration of Chinese legacy ERP with UK CargoWise to obtain shipping orders, validate them, send reports.

• Hewitt NL: Use in-house payment file to create SEPA and BTL91 payments to RBS depending on receiving bank’s capability (Delta only implementation).

• ACORD re-insurance: Members exchange claim data through web-services and EDIFACT or XML using ECS and Delta.

• ING: Online, real-time, validation and reporting of SEPA payment messages uploaded by new customers using ECS and Delta.

• O’Neill: Integration of new ERP (Lawson M3), legacy ERP (RaTrade), several other systems, B2B with many partners. High volume of messages.

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Liaison ECS and Delta at O’Neill

O’Neill Europe

Not afraid of a challenge!

RaTrade

Lawson M3

Labels

United Retail

DHL

ECS

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Richard van der HoekO’Neill Europe

A Case Study for Integration Success

© Liaison Technologies. All rights reserved. Liaison is a trademark of Liaison Technologies. @LiaisonTech

How it started….• Founded by Jack O’Neill in 1952• Santa Cruz, California, USA• Inventor of the wetsuit• Worlds 1st Surf brand

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O’Neill Operating Models

160 1+6 118 60.000 >60.000.0003.000

Owner + Licensees

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O’Neill Operating Models

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Strategy Renewal – 5 Global Programs Wave Surprise 1. Replace systems (so less systems remain) - Lawson Global Waves2. Integration of Systems (SOA,EDI,ESB) Wave Accelerator3. Reduction of Custom Made Systems, Management Info Wave Master4. Solid Infrastructure Wave Ground5. Documenting, Training, Motivating, Inspiring Wave Flow/Surf school

In the transition phase:1. Support the current environment Keep the Ocean Alive

IT Strategy: Riding the Waves brings Happiness

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From 52 Core Systems to 5

Replace Systems: Global Waves

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From De-Central to Central:

• Past: • 34 countries as a customer • Very few owned shops

• Now: • 8 countries integrated with thousands of customers • E-shop • 30 (partly) owned shops• 26 distributors• Licensees (Canada, Brazil, Japan, South-Africa, etc.)• More to come..

Lots of (different) formats:

• Different format for the same information• No standards• Tailor made solutions per country

Integration of systems: Wave Accelerator

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Integration of systems: Wave Accelerator

Retail:

• Need for information from retailers to:• Monitor sales • Control sales• Replenish• Improve (future) collections

Different business models:

• Shop in shop• Franchise• Consignment

For this EDI is a must !!!

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Integration of systems: Wave Accelerator

Wholesale:

• Take over EDI done in the countries• No standards used• No control mechanism in place• Connected to a lot of partners:

• TradeCard (Purchase orders)• TradeLinkOne (Scan, Pack and Ship)• DHL (Supply Chain and European warehouse)• Retailers (via Fashion United)• Buying Groups (Euretco, Intres, Garant)• Own Retail

• Business decision:

• XML in and out, unless…• Use standards, unless….• Secure connections via AS2 (X400)

For this EDI is a must !!!

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Integration of systems: Wave Accelerator

New way of data integration with SOA ESB EDI with all other systems

New after MDM EMC project: IBM Data stage in integration Stronger use of API’s and web services

Benefits: Less Point to Point interfaces Reuse of work and interface, building blocks Building knowledge of business applications Common Definitions Near Real-time data Control on messaging

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Integration concept – Traditional approach

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Integration concept – New approach

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Route we followed

Mapping and control mechanism:

• Decided for Liaison ECS and Delta after Proof of Concept• It got what we needed for a fair price• Easy to learn, understand and use• Short ROI (within 2 months)• Flexible solutions for all our different requests

Training:• Send in some cases to do the training:

• No dull training material• Training on the job• Recognizable data

Results after the training: • SLSRPT and INVRPT • ORDRSP and PRICAT• INVOIC

Training follow up: • One or two dedicated persons (key user and backup)• Buy a 10-20 days call off work-order for backup• Keep working with the application• Great support (local and from team USA)

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Within 2 – 6 months:

Interfaces with DHL (EDC):• Article information• Pick slips• Pick confirmations• Ship confirmations

Dutch retailers: • Seasonal PRICAT• ORDRSP and related PRICAT• DESADV• FTP output with Fashion United

Own retail:• POS information• Customer count in shop

Wholesale:• Forecast information• Daily order information

Results

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Within 2 – 6 months:

• AS2 connection (also for current interfaces)• X400 connection (Germany)

Within 1 year (ending in May 2011): • Multiple output formats from one source• Mail functions build in• Automated import and export routines with legacy systems • ANSI 850 • ANSI 855• ANSI 856• ANSI 810• Barcode stickers and Price tags for suppliers• Receipt confirmation EDC• Stock adjustments and reconciliation EDC

Results

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Next steps:

Business directions:• Own EDI department (more cost efficient)• Sales data from 10 major retailers per country• Support all kind of business models

Retailers: • The word is spread• Every week new requests for data exchange

O’Neill internal: • Implement as general as possible• Easy monitoring • End users must be able to check things easily• Documentation

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Jack: “We take away the barriers”Barrier nature Product O’Neill Result

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Solutions

• Data Integration• Data Management • Data Security

Multinational

• Global headquarters in Atlanta• European offices in Finland,

Netherlands, Sweden, UK• More than 7000 customers

worldwide in over 46 countries

Visit O'Neill here

For more presentations:

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